DIPLOMA IN Learn how to bridge the gap MEDIATION

DIPLOMA IN
MEDIATION
Learn how to bridge the gap
Mediation is one of the fastest growing professional services in Ireland
today. The skills acquired through this effective professional training
will not only prepare you to successfully facilitate mediations, they are
directly transferrable and can complement other professional services
and client interactions.
Background
Who is it for?
Timetable
Mediation allows parties in dispute to
resolve their disputes in a flexible,
speedy and cost effective manner. In the
current business environment resolving
disputes in this manner has never been
more attractive. That, coupled with the
fact the draft Mediation Bill, presented
to the Houses of the Oireachtas in 2012
requires all solicitors to advise their
clients to consider mediation as a means
of resolving their disputes, results in the
requirements for Mediation as a dispute
resolution option is dramatically on
the increase.
Those who wish to become a qualified
mediator. The skills gained are highly
transferable and can be applied in many
aspects of business outside of formal
mediation, including conflict resolution
and negotiations. A major emphasis is
placed on the development of personal
awareness bringing powerful on-going
personal and professional benefits.
The programme will consist of six
weekend modules:
Programme structure
The programme takes a blended
approach to learning and is highly
interactive to ensure the transfer of skills
occurs and, that the participants are
provided with the opportunity to develop
and practice their mediation skills in a
safe environment.
Activities include:
• Approximately 30 plus hours in skills
practice
• Discussion groups
• Exercises in small groups and plenary
sessions
• Real time feedback
• Commercially focused role plays
• Commercially focused case studies
• Videos of mediation in practice
• Use of Harvard Law School Programme
on negotiation case studies
All the role plays and case studies will
be based on actual cases. Participants
will be provided with interactive
e-learning materials on mediation skills
which contain a further 20 hours of
learning which must be completed
during the course.
25th & 26th April
Module 2
9th & 10th May
Module 3
23rd & 24th May
Module 4
6th & 7th June
Module 5
21st June
Assessment 28th June
Tutors
Our team of tutors and assessors are all
experienced and highly qualified
mediators with significant relevant
commercial experience. Our lead tutor
is Gerry Rooney of Baker Tilly Ryan
Glennon, who is also President Elect of
the Mediation Institute of Ireland.
Assessment & Award
There is no exam; instead this
programme assesses skills through
mediation role-play where candidates
must demonstrate their mediation skills
and the submission of written course
work including a reflective selfassessment log.
Members of Chartered Accountants
Ireland will be awarded a Diploma in
Mediation from Chartered Accountants
Ireland under the ‘1966 ICAI Charter
Amendment Act’. Other qualified
accountants will be awarded a Diploma
in Mediation by our training subsidiary
Chartered Accountants Ireland Executive
Education Ltd. Successful completion of
this programme will lead to the award of
a Diploma in Mediation and eligibility to
apply for membership of Mediators'
Institute of Ireland (MII). The MII is an
All-Ireland body established to promote
the use of quality mediation, education
and awareness.
See www.themii.ie for more details on MII
Chartered Accountants Ireland
Module 1
Venue
The programme will be hosted in
Chartered Accountants House in Dublin
or another suitable Dublin venue.
Catering will include tea/coffee and
sandwiches on Friday afternoon and
Saturday.
Programme costs
Chartered Accountants Ireland members
enjoy a 10% discount.
Member: €2,250
Non-member: €2,500
Full payments must be received or
payment methods agreed by the start of
Module 2. Cancellations must be
received in writing at least two weeks
before the course start date, no refunds
are due once the course has
commenced. Multiple bookings by a
single employer will qualify for a
discount of 10% for the second and
subsequent booking.
Syllabus
The programme will contain the following subject matters:
Weekend 1
• Introductions and expectations
• Ground rules and learning contract
• Understanding conflict and conflict mapping (review
of e-learning)
• Introduction to the mediation process - what mediation
is and is not
• The role of the mediator
• The mediators tool kit – skills the mediator deploys at
various stages of the process.
• Short video of a commercial conflict and exercise in
preparation for mediation.
• Mediation – the preparation stage
• Pre-mediation activities and addressing resistance
to the process
• The opening session – storytelling phase and
listening skills
• Problem identification and options
• Solution phase
• Making the agreement
• Mediation role play to ensure each participant has been
exercised in introducing the process and gaining experience
in managing resistance and working with the story telling
phase/opening session
Weekend 3
• Different areas for mediation - family, community,
restorative justice, workplace, elder, commercial
• Role play and case study – problem solving
• Negotiation skills and interest based bargaining – helping
the parties to compromise
• Role play and case study – negotiating for agreement
• Legal framework for the mediation process, understand the
law of contract. Confidentiality and legal implications for
mediation (including child protection)
• Role play and case study – addressing agreement concerns
Weekend 2
• Listening skills – developing and practicing listening skills
• Role play and case study-working through the opening
phase and story telling
• Problem identification
• Role play and case study - managing the exchange and
relationships
• Understanding personal prejudices and how they might
affect the mediation process
• Role play and case study – reframing and developing
skills to surface the issue and deal with emotions
Weekend 5
• Role play and case study
• Written agreements, memos of understanding and closure
• The JOHARI window
• Role play and case study
• Ethics of mediation
• Role play and case study
Weekend 4
• Review of the different mediation styles and intercultural
mediation
• Role play and case study – multi party commercial
mediation
• Mediators role after the session
• Role play and case study – making commercial agreements
• Transactional analysis and understanding
difficult/challenging behaviours
• Fishbowl – full day case study and role play
• Plenary feedback – understanding the different styles in
mediation
Weekend 6
• Assessments – videotaped real life case assessments
following the MII assessment criteria.
CPD hours
Apply Now
This programme counts as both structured and unstructured
CPD. The exact amount of structured hour's allowable under
the regulations governing Chartered Accountants, depends
on your attendance, home reading of the materials and
completing the assignments. Further structured and
unstructured hours may be claimed for completion of the
assignments but these will vary for each individual. Please
note that those operating in regulated areas may need to
undertake additional relevant CPD to meet their obligations.
In order to apply, please complete the details overleaf.
Closing date for application is 18th April 2014.
NB: Demand may exceed supply and places will be awarded
on a first come first served basis.
Chartered Accountants Ireland
APPLICATION FORM - Learn the techniques to become an effective mediator
This form should be completed and returned to:
Linda McGee, Learning & Development , Chartered Accountants Ireland, Chartered Accountants House, 47-49 Pearse Street, Dublin 2.
Telephone: + 353 (1) 6377213 Fax: + 353 (1) 5233987 Email: [email protected]
Section 1 – Personal Details
Please note the details you provide in this section will be then used as your correspondence address throughout the course
Name
Address for Correspondence
Contact Telephone Number
Contact Email address
Chartered Accountants Ireland membership number
Non-members(please state your accounting qualification e.g. ACCA CIMA)
Section 2 – Employment Details
Company Name
Job Title
Company Address
Company Phone number
Company Email
If you do not wish for your name and company to be included on the participant list circulated to the class
tick here Closing date for receipt of applications is 18th April 2014
Section 3 – Payment Details
Is your company paying your qualification fees?
Fee:
Members fee: €2,250
Credit Card
Debit Card
No
Yes (if yes we will raise the invoice against the company details provided in section 2)
Non-Members fee: €2,500
Cheque
**Instalments
** The Installment option is only available to members of Chartered Accountants Ireland, it allows the cost of a course to be spread over three payments with the first payment
being charged at registration, and the remaining two payments being charged to a debit/credit card on or after the 10th of the next two months unless otherwise agreed.
(No interest will apply) By ticking the Instalment box above you are entering into our Instalment payment agreement (agreement details can be found on our website)
If paying by card please fill out the below:
Card Number
Expiry date
CCV
Signature of Cardholder
Cancelation Policy
Unless you have entered into an instalment agreement full payment will be required on or before course
commencement. Cancellations must be received in writing at least two weeks before the course start date, no
refunds are due once the course has commenced. Multiple bookings by a single employer will qualify for a
discount of 10% for the second and subsequent bookings.
Data Protection
Please be advised that your personal information will be processed in accordance with the Data Protection Acts
1988 and 2003. The financial information will only be used for the purposes of processing this booking.
Programme Disclaimer
All information in this brochure is correct at the time of printing. If unforeseen circumstances occur, Chartered
Accountants Ireland reserves the right to change the programme. The course materials and content are prepared
for the continuing development of participants and while trusting that it will be useful for this purpose, Chartered
Accountants Ireland cannot warrant that the use of this material would be adequate to discharge the legal or
professional liability of participants in the conduct of their practice or business operations.