eGovernment: how to make it work better for citizens and businesses

eGovernment: how to make it work
better for citizens and businesses
in EU
Sandviken, Sweden 26-27 May 2010
Dr Aniyan VARGHESE
European Commission
ICT for Government & Public Services
http://ec.europa.eu/egovernance
A Digital Agenda for Europe
”The aim to deliver sustainable economic and social
benefits from a Single Market based on fast and ultra
fast internet and interoperable applications .” *
*EUROPE 2020
COM(2010) 2020
A vibrant digital
single market
The 7 action
areas
Fast and ultra fast
internet access
Interoperability and
standards
Trust and Security
ICT-enabled benefits
for EU society
Enhancing digital
literacy, skills and
inclusion
••• 3
Research and
innovation
ICT for Government & Public Services –
activities
Policy
Action Plan
Ministerial Conferences
Research
FP7 – ICT for
Governance &
Policy Modelling
Deployment
ICT-PSP (eID, eProcur)
eParticipation
ePractice
eGovernance – eGovernment - eParticipation
Strong political momentum
•
eGovernment Ministerial Declaration (Malmö, November 2009)
¾ Political commitment of all EU Ministers responsible for eGovernment to
achieve key priorities by 2015
¾ Support of the industry with the eGovernment Industry Declaration
¾ The citizen’s view in the Open (Citizens) Declaration: transparency,
participation, empowerment
Malmö
Malmö
Ministerial
Ministerial
Declaration
Declaration
User
User
empowerment
empowerment
SingleMarket
Market
Single
Efficiencyand
and
Efficiency
Effectiveness
Effectiveness
Pre-conditions
Pre-conditions
User driven
User driven
services
services
Business
Business
mobility
mobility
Administrative
Administrative
burden
burden
Key enables
Key enables
Reusable
Reusable
information
information
Citizens
Citizens
mobility
mobility
Organisational
Organisational
Processes
Processes
Open
Open
specifications
specifications
Transparancy
Transparancy
Cross-border
Cross-border
services
services
Carbon
Carbon
footprint
footprint
Innovation
Innovation
Participation
Participation
In 2010: Prepare and adopt the eGovernment Action Plan
2011-2015 according to political priorities agreed with
Member States
From the Malmö Declaration to the
eGovernment Action Plan
JanMay
2010
MaySept
2010
Consultations with Member states and stakeholders, study and
survey
Preparation of the Action Plan
Adoption of the Action Plan by the Commission
Dec
2010
Council Conclusions
Belgian Presidency eGovernment conference
eGovernment in the Digital Agenda
• Interoperability and standards for public authorities
• eID
– identity management notably for secure and effective
egovernment Strategy
– Decision on mutual recognition of eID and
eAuthentication to be proposed by 2012
• Innovation
• eGov actions including LSP and cross-border
services
• Key performance indicators for Public services
Deployment of large-scale pilots in eGovernment
• Driven by the EU Member States
• Strong cooperation of industries and other stakeholders
• High impact and highly visible results on eID, eProcurement
and eDocuments in EU through large-scale pilots
• Results of high value for cities of the future
Interoperable electronic
procurement
Large
Largescale
scalepilot
pilotPEPPOL
PEPPOL
www.peppol.eu
Electronic Identity
Large
Largescale
scalepilot
pilotSTORK
STORK
www.eid-stork.eu
Electronic documents
Large
Largescale
scalepilot
pilotSPOCS
SPOCS
www.eu-spocs.eu
Ongoing research in FP7
ƒ FP7 WP2009-10, November 2008:
ƒ First call on “ICT for governance and policy
modelling”
ƒ FP7 WP2009-10, 1 January 2010
ƒ Start of the 8 selected proposals, total funding
15M€
Ongoing research
FP7 WP2009-10 Objective 7.3
a) governance and participation toolbox
b) policy modelling, simulation and visualisation
STREPs: 14 million €
c) roadmapping and networking
Coordination Actions, Support Actions: 1 M€
Research on “ICT for Governance & Policy Modelling”
Ongoing research - FP7 Work programme 2009-10
(Objective 7.3)
• governance and participation toolbox
• policy modelling, simulation and visualisation
• roadmapping and networking
Research in preparation - FP7 Work programme 2011-12
(Objective 5.6, indicative budget 25 M Euro)
• Reinforced research on governance and policy modelling
• Refocus on international cooperation activities
(emerging economies, industrialised countries,
international organisations)
http://ec.europa.eu/egovernance
Main drivers
ƒSocietal
ƒ
Behavioural/societal aspects taken into account in policy design
ƒTechnological
ƒ
ƒ
Expansion of social networking and Web 2.0
governments must meet citizens’ needs and keep up with latest
technology
ƒEconomic factors
ƒ
ƒ
lack of transparency of corporate governance
increased risks and economic/financial crisis
Examples of fields of application
ƒ urban planning policy
ƒ social and economic policies
ƒ economic and financial crisis
ƒ life long learning
ƒ mobility
ƒ tax policy
ƒdemographics/immigration
ƒ… others?
Research to explore policy models and policy
impacts on society
Current status
ƒ Ongoing preparation of FP WP 2011-12
ƒ Ongoing consultations with the constituency
ƒ Virtual consultation launched December 2009
ƒ Expert consultation on 2 February 2010
ICT for policy modelling
Societal simulations to forecast potential
impacts of policies
ƒ Including non-classical economic and
societal modelling;
ƒ identifying emerging societal trends;
ƒ advancing research in simulation and
visualisation techniques, process modelling,
gaming-based simulation, mixed reality
technologies and crowd-sourcing techniques;
ICT for governance
ICT tools enabling modelling the next generation of public
services as complex service systems;
ƒ analyse and model complex systems;
ƒ exploiting the vast reserves of public sector collective data;
ƒ monitoring societal trends resulting from economic
environment
ƒ taking into account the needs of the younger generation.
Next steps – provisional dates
ƒ June 2010 Æ ICT Committee opinion on FP7
Work Programme (WP)2011-2012
ƒ July 2010Æ expected date of publication of
Work Programme 2011-2012
ƒ September 2010Æ ICT 2010 conference,
Brussels
Act now !
• Co-operate: Success of Digital Agenda
depends on co-operation of Member
States and the Commission:
• Network: for research ideas and proposals
• Be innovative: Think ‘out-side the box’