How To Read Your Invoice   

How To Read Your Invoice
INVOICE SUMMARY
P.O. Box 188
Larose, LA 70373
Amount Due
$183.38
Account Number
123456
Address Service Requested
 Invoice Summary:

Statement Date
October 01, 2013
Main Number
985-222-0000

Previous Balance
Payments Received
$195.89
$195.89
Balance Forward
4634000001
 Account Number:

Your account number. It will be
helpful to have this number when
calling customer service.
$0.00
Line Summary
<B34>
DFTAFDTDDFDDFTDADTATDAFFDAADATDTTADTATFFFFDFTDDDTTDDAFFFATAFDTFTA
AIHPBPHNGJFK
ANEFPCHCHLIK
ACGGIGAAOKMK
Information pertaining to your
invoice.
Due Date
October 15, 2013
VISION COMMUNICATIONS
CABLE TV
INTERNET
VISION LONG DISTANCE
MARY SMITH
123 MAIN STREET
ANYTOWN, USA 12345-6789
$46.43
$83.20
$53.44
$0.31
Total Current Charges
$183.38
Total Amount Due By October 15, 2013
$183.38
 Previous Balance:
Balance left over from previous
month.

 Summary of Current Charges:

Summarized list of charges
categorized by service.
HOW TO CONTACT VISION COMMUNICATIONS
Customer Service: (985) 693-0123, (800) 256-5665
Repair: (985) 693-1211, 787-1211, 396-1211
Online: viscom.net
·
·
·
·
·
 Messages:
Messages that can directly affect
your bill or special promotions
available to you.
WAYS TO PAY YOUR BILL:
Automatic Payment - Set-up automated bill payment by bank
draft or credit card (Mastercard, Visa or Discover) by calling
Customer Service or submitting the appropriate form on the back
of the payment coupon.
Online - Use our eServices online payment option. To find out
more, log on to viscom.net.
By Phone - Make your payment by debit card or credit card
(Mastercard, Visa or Discover) by calling Customer Service.
Mail - Place your payment and remittance stub in the enclosed
envelope, add postage and drop it in the mail.
In Person - Take your payment to Vision Communications, 115
West 10th Boulevard, Larose, LA 70373. An after-hours drop box
is also available at this location.

 Contact Information:
Ways to contact Vision
Communications.
 Due Date:
PIN Code: 43556
page 1 of 4
Bill must be paid before the Due
Date to avoid a late fee charge.
Please detach and return this portion with your payment
INVOICE INFORMATION
Payment Due Date
Account Number
October 15, 2013
123456
 Make check payable to Vision Communications
Total Amount Due
P.O. Box 188
Larose, LA 70373
Amount Paid:
VISION COMMUNICATIONS
PO BOX 60121
NEW ORLEANS, LA 70160
MARY SMITH
123 MAIN STREET
ANYTOWN, USA 12345-6789

 Amount Paid:
$183.38
$

Please indicate the amount
included with your remittance.


FATAAADAFDTDTFTAADTDTAATDFAATAFDADAADADFAFTTDTAFDFADDDDFDTATTDFAA
LOUISIANA PUBLIC SERVICE COMMISSION "DO NOT CALL" PROGRAM:
Louisiana residential telephone customers who want to reduce unsolicited and unwanted telephone solicitation calls can register to
participate in the Louisiana Do Not Call Program. To register your residence telephone number(s), please contact the Louisiana Public
Service Commission (LPSC) at 1-877-676-0773 or at www.lpsc.org. There is no charge to register, and your telephone number will
remain on the register for five years unless you ask to have your number removed. Business numbers may not be included on the list.
Please remember that if you change, add or disconnect any of your telephone numbers, you will need to revise your application and/or
reapply through the LPSC.
LPSC DO-NOT-CALL SOLICITOR NOTIFICATION:
The Louisiana Public Service Commission (LPSC) has established a Do-Not-Call Program. The LPSC requires us to notify customers
who use our services for making telephone solicitations (telemarketing calls) regarding the Do-Not-Call rules and regulations. We
recognize that few customers use our services for telemarketing; however, because we do not have records indicating which
customers may do telemarketing, we provide this message to all business customers.
 Total Amount Due:
Current charges plus any
remaining prior bill charges.
If you are a company, individual, or other entity that makes telemarketing calls, it is very important that you familiarize yourself with the
operations of the Do-Not-Call Program and the rules requiring checking of the Do-Not-Call list as part of making telemarketing calls.
Unless you fall under one of the exceptions established in the LPSC rules (such as the exception for telemarketing by charitable
organizations or for prior business relationships), you may not make telemarketing calls to numbers included on the Do-Not-Call list.
Before you rely on one of the exceptions, you should consult the rules. For more information about the regulations, visit www.lpsc.org or
call 1-877-676-0773 (Toll Free).
 Remittance Address:
Send your payment to this
address with your remittance slip
for proper credit to your account.
CREDIT REPORTING:
We may report information about your account to credit bureaus. Late payments, missed payments or other defaults on your account
may be reflected in your credit report.
WHEN TO PAY YOUR BILL
If we do not receive your payment by the due date shown in the DATE DUE box on your bill, your account will become past due
and service may be INTERRUPTED WITHOUT FURTHER NOTICE. If we disconnect your service for non-payment, you must
pay the past due amount and a charge to reconnect your service. Unpaid balances are subject to a 5% late payment fee.
SENDING US CORRESPONDENCE
Correspondence included with your payment can significantly delay proper handling of your correspondence.
We have several options available:
• Online: Go to viscom.net and choose the “Contact Us” link.
• E-mail: Send an e-mail to [email protected]
• Mail:
Send to:
VISION COMMUNICATIONS
ATTN: CUSTOMER SERVICE
PO BOX 188
LAROSE, LA 70373
 Bill Messages:
Important communication from
Vision.
CLOSED CAPTIONING ISSUES CONTACT INFORMATION
Report immediate Closed Captioning Operations issues to:
Eddie Callais
Phone: 985-693-4567
Fax: 985-693-4971
Email: [email protected]
 Address/Phone Number Changes:
Report your new address or
phone number.
Written Complaints to:
Ashley Phillips, COO
Vision Communications, LLC
P.O.Box 188
Larose, LA 70373-0188
Phone: 985-693-4567
Fax: 985-693-4971
Email: [email protected]
etl-108241
 Convenient Payment Options:
Send your payment by credit card
or enroll in auto-withdrawal.
Have you moved or changed your phone number?
Please provide your new address or telephone number and return this portion with your payment. Your records will be updated on request.

Effective Date: __________________________________________
New Address: __________________________________________
Contact Name: _________________________________________
Work Number: __________________________________________
Account Name: _______________________________________
City: _______________________ State: ______ Zip: ________
Phone Number: _______________________________________
Signature: ___________________________________________
We accept the following credit cards for payment:

Please Choose One:
Monthly Recurring
NETWORK
One-Time Only
Card Number: __________________________________________ Card Number: ________________________________________
Billing Address: _________________________________________ City: _______________________ State: ______ Zip: ________
Amount Authorized: ______________________________________ Signature: ___________________________________________
Automatic Withdrawal from Checking (Important: Please enclose a copy of a voided check.)
Please use automatic withdrawal from checking for all future charges
Please use automatic withdrawal from checking this time only
Amount Authorized $ ______________________________________ Signature: _____________________________________________
How To Read Your Invoice
Customer Name
Mary Smith
INVOICE DETAIL

Monthly Services
Oct 01, 2013 - Oct 31, 2013
Account
123456
Statement Date
Oct 01, 2013
Qty
Amount
1
1
CABLE TV
002/123-4567
Super Basic
Hd/Dvr Converter
State Sales Tax
Parish Sales Tax
Franchise Fee
TOTAL
$4.99
$56.99
$0.20
$0.26
$62.44
E
1
2
0
0
F
0
0
0
0
G
1
3
0
0
--------SUBTOTAL......................................
.17
.00
.42
H
6
20
5
14
I
5
10
0
0
J
0
0
0
0
--------SUBTOTAL......................................
3.04
1.40
.00
TELEPHONE COMPANY
985/123-4567
*Access Recovery Charge
E 911 Lafourche Res
Hearing Impaired Tax
*La Susf Support Contribution
*Caller Id Res
*Inside Wire Maint 1 Line
*Local Optional Service
*Residence Service
*Intrastate Access Residence
*Interstate Access - Rs
Federal Excise Tax
TOTAL
1
1
$60.99
$17.99
$0.72
$0.94
$1.83
$82.47
1
1
1
1
1
1
1
1
1
1
$1.00
$0.64
$0.05
$1.30
$7.50
$4.35
$0.97
$14.78
$1.00
$6.50
$0.93
$39.02
Total Monthly Charges
$183.93
Please refer to page 2 for closed captioning
information.
4.44
LOCAL OPTIONAL SERVICE USAGE CHARGE.............
5.03
Qty
Date
Time To/From Place
To#
Minute
AUG 30 11:14P NEWORLEANS LA 985 123-4567 1
AUG 31 10:38P HOUMA LA
985 123-4567 1
SEP 2 7:14A NEWORLEANS LA 985 123-4567 1
SEP 2 9:01P KENNER LA
985 123-4567 1
SEP 2 7:08P HOUMA LA
985 123-4567 1
SEP 3 2:05P NEWORLEANS LA 985 123-4567 2
SEP 4 1:12P NEWORLEANS LA 985 123-4567 4
SEP 4 11:45P HOUMA LA
985 123-4567 2
SEP 6 7:10P HOUMA LA
985 123-4567 1
SEP 6 10:28P HOUMA LA
985 123-4567 6
SEP 8 09:43A HOUMA LA
985 123-4567 5
SEP 9 7:26A KENNER LA
985 123-4567 3
SEP 10 2:34P HOUMA LA
985 123-4567 1
SEP 10 3:26P HOUMA LA
985 123-4567 10
SEP 11 6:55P HOUMA LA
985 123-4567 1
SEP 12 8:45A HOUMA LA
985 123-4567 4
SEP 12 11:19A KENNER LA
985 123-4567 2
SEP 12 12:15P NEWORLEANS LA 985 123-4567 3
Total Local Toll
-$9.00
-$9.00
$0.73
$0.73
Telephone
TEL# 985/123-4567
*2% Louisiana Interstate Tax
*Los Itemized Billing
*Federal Universal Service Chg
3% Louisiana Intrastate Tax
*Local Usage Charge
Federal Excise Tax
TOTAL
Total OCC Charges
$0.15
$0.18
$0.98
$1.04
$5.03
$0.03
$7.41
 Other Charges and Credits:
Detailed list of other charges and
credits categorized by service.
Add these charges by service to
the Invoice Detail charges by
service to equal the Line Summary
charges on page 1.
Your Intralata and Interlata
Carrier/Provider(s) Are As Follows:
TELEPHONE CALL DETAIL
Your Tel#
985/123-4567
 Telephone Call Detail:
A list of detailed long distance
call records.

Vision Long Distance Charges for 985/222-0000
No.
1
Cable TV
MKT# 002/123-4567
Copyright Fee
TOTAL
A list of detailed Local Optional
Service call records.
Your Local Exchange Provider Is: Vision
Communications 985/693-0123
Amount
Internet
MKT# 001/123-4567
Internet & Video Discount
TOTAL
 Local Optional Service Detail:

Band Amount
H
.14
H
.07
I
.14
I
.14
H
.07
I
.28
I
.56
E
.17
H
.07
H
.32
H
.27
G
.42
H
.14
H
1.04
H
.14
H
.44
I
.28
H
.34
5.03
Intralata Provider | Tel#
Interlata Provider | Tel#
VISION LONG DISTANCE VISION LONG DISTANCE
985-693-0123
985-693-0123

Detailed list of charges categorized
by service.
.59
Local Optional Service Detail for 985/123-4567
Other Charges & Credits
 Invoice Detail:
Local Optional Service (LOS) Recap Usage Summary
INTERNET
001/123-4567
Modem Lease-Bb
High Speed Int Std Res
State Sales Tax
Parish Sales Tax
TOTAL
Date
Time
AUG 30 12:02P
Place Called
SEASIDE PK
Destination
NJ 973 123-4567
Total
Min
2
Total
0.26
$0.26
VISION LONG DISTANCE
Activity for: 985/123-4567
*2% Louisiana Interstate Tax
Vision Ld Ucc For Toll
Total - VISION LONG DISTANCE
Total Current Charges
$0.01
$0.04
$0.31
$183.38
 Total Current Charges:
A total of current detailed service
charges. This amount matches
the Total Current Charges in the
Line Summary section on page 1.

-$0.86
Local Optional Service (LOS) Recap Usage Summary

------------------------------------------------------------------LOCAL OPTIONAL SERVICE RECAP
632-5610
-DAY-NGT/WKND/HOLTOTAL
TOTAL
BAND
CALLS
MINS
CALLS
MINS
CHARGES
C
0
0
0
0
.00
D
0
0
0
0
.00
page 3 of 4
Amount Due
$183.38
 Local Optional Service Summary:
A summary of Local Optional
Service usage.
* Asterisk denotes regulated charges. Failure to pay regulated charges may result in discontinuance of local service.
etl-108285