Con Edison’s Redesigned Bill – Updated Sample Attached Issue 2007-19

Issue 2007-19
October 04, 2007
If you have any responses, comments or questions, please forward them to
[email protected], unless otherwise noted.
Con Edison’s Redesigned Bill – Updated Sample Attached
The highly anticipated, newly designed bill has been mailed to all areas within our service territory! It has a totally
new look showing a separate cost breakdown for energy supply, energy delivery, and taxes. Along with the
redesigned bill, customers will receive a brochure that will help them understand their new Con Edison bill.
Con Edison has redesigned the bill to make it easier for customers to shop for an energy supplier. We informed our
customers about the upcoming changes through bill messages, special mailings, envelope messages and bill inserts.
Recently we mailed a postcard as a reminder.
Some new features of the bill is an easy reference page that details all of the charges on a single page and includes a
Message Center where information and general messages of interest will appear. A message reading “Wondering if
you can get a better deal on your energy needs? Explore your choices at www.PowerYourWay.com”, will appear
consistently, unless a customer is already with an ESCO.
The new bill makes it easier for our customers to understand their charges and shop around for an ESCO. We have
mailed out a postcard to our customers advising them of the new bill design which we have attached for your
reference. Attached is an example of our re-designed bill for a dual service customer on CUBS.
The supply and delivery charges are displayed separately and a “Price to Compare Box” will be displayed
underneath the supply charges, which gives the customers a price to compare when shopping for an ESCO.
Taxes will also be detailed on separate line items and includes definitions under each charge. There is a
message under the sales tax reading, “Buying your energy from an energy service company (ESCO) will
lower your sales tax”.
Message Center
Your account number: 83-2092-0106-0003-9
The “Adjustments” amount includes a monthly credit of
$0.98 for combining your supply and delivery bill.
Service delivered to: 102 GAETANO ST PD
Your dollar for EnergyShare makes a difference. If you
pay the total amount of this bill and exactly $1 more, that
dollar will go into the EnergyShare fund sponsored by
Con Edison, which then matches each dollar. EnergyShare helps
eligible residential customers who are struggling to pay their bills
with one-time grants of up to $200.
Your electric rate: EL1 Residential or Religious
Your gas rate: GS3 Residential or Religious Heating
Next meter reading date: Monday, Oct 30, 2006
Avoid estimated bills – please give us access to read your meter.
Your billing summary as of Oct 01, 2006
Your previous charges and payments
Total charges from your last bill
Payments through Sep 29, thank you
$460.42
–$460.42
Remaining balance
Join our Direct Payment Plan. Just place an ‘X’ in the DPP
enrollment box on your payment slip when you mail back your
payment by check. We’ll use your banking information to enroll
you in the plan. Then, each month, after you’ve had time to
review your bill, we will automatically deduct your Con Edison bill
payment from your checking account. Join now.
None
Your new charges – details start on page 2
Billing period: Aug 31, 2006 to Sep 30, 2006
ESCO electricity supply charges – for 30 days
Con Edison electricity charges
ESCO gas supply charges – for 30 days
Con Edison gas charges
Adjustments
$67.56
$32.22
$283.51
$164.55
-$0.98
Total new charges
$546.86
Total amount due
$546.86
Payment is due upon receipt of this bill. To avoid a late payment charge of
1.5%, please pay the total amount due by Oct 25, 2006.
Contact us 24 hours a day, 7 days a week
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Tear off here
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Con Edison
Cooper Station
P.O. Box 138
New York, NY 10276-0138
S
Visit www.conEd.com
For payments,
visit www.conEd.com
or call 1-888-925-5016
For other information,
call 1-212-243-1900
or 1-800-75-CONED
or 1-800-752-6633
Page 1 of 4
Say good-bye to paper bills. Go to www.conEd.com and sign up for e*bills.
Payment slip
Please make checks payable
to Consolidated Edison
Company of N.Y. Inc.
To avoid a late payment
charge of 1.5%, please
pay the total amount due
by Oct 25, 2006.
BARBARA MONROE
102 GAETANO ST PD
BRONX NY 10466
■
To report a service problem,
call 1-800-75-CONED
(1-800-752-6633) or
visit www.conEd.com
Mark ‘X’ to enroll in DPP
832092010600039
Your account number: 83-2092-0106-0003-9
Total amount due: $546.86
Amount enclosed:
JAF STATION
P.O. BOX 1702
NEW YORK, NY 10116-1702
00000054686
40000054686
11401_34 ConEdison CUBS Dual Service Bridge – October 3, 2007
BARBARA MONROE
Name: BARBARA MONROE
Account number: 83-2092-0106-0003-9
Billing period ending: Sep 30, 2006
Page 2 of 4
Your electricity charges
Your average daily electricity use
15
12
9
6
Electricity you used during this 30 day billing period
from Aug 31, 2006 to Sep 30, 2006
Rate: EL1 Residential or Religious
Meter# 2170504
We measure your electricity by how many kilowatt hours (kWh) you use.
One kWh will light a 100 watt bulb for 10 hours. The meter multiplier is
the factor by which the meter reading difference is multiplied to
determine your usage.
Sep 30, 06 actual reading
9681
Aug 31, 06 estimated reading
-9646
Reading difference
35
Meter multiplier
x 10
Your electricity use
kWh
3
0
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
a year ago
350 kWh
Your supply charges
Your electricity is supplied by SUNSHINE ENERGY INC. Your
supply charges appear on page 4.
Your delivery charges
Basic service charge
$11.04
Charge for basic system infrastructure and customer-related services,
including customer accounting, meter reading and meter
maintenance.
Delivery 350 kWh @5.4200¢/kWh
$18.97
Charge for maintaining the system through which Con Edison
delivers electricity to you.
SBC/RPS charges @0.0022¢/kWh
$0.77
The System Benefits Charge/Renewable Portfolio Standard charges
fund New York State renewable energy, environmental and other
related public policy programs.
GRT & other tax surcharges
$1.44
Taxes on Con Edison gross receipts from sales of utility services and
other tax surcharges.
Total delivery charges
Con Edison electric charges
$32.22
$32.22
Ways to pay your Con Edison bill:
Moving?
If you have a checking or savings account, the easiest way to pay your Con
Edison bill is with Direct Payment Plan (DPP). It’s free, and there are no
checks to write or stamps to buy. Once you set it up, it’s automatic every
month. Con Edison also offers Pay-by-Phone and Pay-by-Internet services.
Call Payment Express at 1-888-925-5016 for DPP enrollment or to make
a payment by phone, or go to www.conEd.com to make a payment.
You can also pay your bill by mail in the enclosed envelope.The address
to mail all payments is Con Edison, JAF Station, PO Box 1702, New
York, NY 10116-1702. Con Edison has a network of Authorized
Payment Agents throughout the five boroughs and Westchester County.
This option is also free. Go to www.conEd.com to find a location closest
to you.
Contact us to make sure you have service at your new address.
Changing your mailing address?
Contact us to make sure your bills go to the right place.
For information about your account:
You can speak to someone in person about your Con Edison account
at one of the following locations:
• Bronx Walk-in Center – 448 East Fordham Road
• Brooklyn Walk-in Center at Keyspan – One Metrotech Plaza
• Manhattan – 32 W. 125th Street
• Queens Walk-in Center at Keyspan – 89-67 162nd Street
• Staten Island Walk-in Center – 1 Davis Avenue
• Westchester Walk-in Center – One Pathmark Plaza, Mount Vernon
11401_34 ConEdison CUBS Dual Service Bridge – October 3, 2007
These charges are for the electricity you used (supply) and getting that
electricity to you (delivery). Rates are based on a 30 day period.
When your billing period is more or less than 30 days, we prorate
your bill accordingly.
Account number: 83-2092-0106-0003-9
Billing period ending: Sep 30, 2006
Page 3 of 4
Your average daily gas use
Your gas charges
These charges are for the gas you used (supply) and getting that gas to
you (delivery). Rates are based on a 30 day period. When your billing
period is more or less than 30 days, we prorate your bill accordingly.
Rate: GS3 Residential or Religious Heating
Meter# 9876543
Gas meters measure the volume of natural gas used in hundred cubic
feet (ccf). Gas usage is billed in therms, the heat content of gas. The
therm conversion factor converts ccf into therms.
56999
Aug 31, 06 estimated reading
- 56688
Usage in ccf
Therm conversion factor
x 1.026
319 therms
Your supply charges
Your gas is supplied by ENERGY USA CORP. Your supply
charges appear on page 4.
Your delivery charges
Basic service charge (includes first 3.0 therms)
$12.38
Charge for basic system infrastructure and customer-related services,
including customer accounting, meter reading and meter
maintenance.
Remaining 316.0 therms @43.3070¢/therm
$136.85
Charge for maintaining the system through which Con Edison
delivers gas to you.
Monthly rate adjustment @–2.2922¢/therm
–$7.31
Adjustments for miscellaneous costs and credits shared by all
customers, and from October through May, for the effect of variation
from normal weather.
GRT & other tax surcharges
$6.99
Taxes on Con Edison gross receipts from sales of utility services and
other tax surcharges.
Total delivery charges
$148.91
Your balancing services charge
Balancing services charge @4.6000¢/therm
$14.67
Charge includes credit and supply related costs that may vary based
on your energy supplier.
GRT & other tax surcharges
$0.37
See earlier definition.
Sales tax @4.0000%
$0.60
Taxes we collect on behalf of New York State and/or your locality.
Total balancing services charge
Con Edison gas charges
20
10
5
0
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
a year ago
311 ccf
Your gas use
25
15
Gas you used during this 30 day billing period from
Aug 31, 2006 to Sep 30, 2006
Sep 30, 06 estimated reading
therms
$15.64
$164.55
11401_34 ConEdison CUBS Dual Service Bridge – October 3, 2007
Name: BARBARA MONROE
Name: BARBARA MONROE
Account number: 83-2092-0106-0003-9
Billing period ending: Sep 30, 2006
Your electricity supply detail
Your gas supply detail
Your electricity supplier
Your gas supplier
SUNSHINE ENERGY INC.
32 CHESTNUT STREET
NEWARK, NJ 07102
For information call: 1-877-887-6866
ENERGY USA CORP.
421 OUTLANDS BLVD.
EL PASO, TX 14634
For information call: 1-800-999-1234
Your supplier account #: 5965865
Your supplier account #: 3854384584
Your electricity supply charges
Your gas supply charges
30 day billing period from Aug 31, 2006 to Sep 30, 2006
kWh used 350
30 day billing period from Aug 31, 2006 to Sep 30, 2006
therms used 319
Customer charge
Supply cost @13.5000¢ per kWh
Sales tax @0.0000%
$20.31
$47.25
$0.00
Customer charge
Supply cost @88.8732¢ per therm
Sales tax @0.0000%
$0.00
$283.51
$0.00
Total electricity supply charges
$67.56
Total gas supply charges
$283.51
MESSAGES from your electricity ESCO
Buy Green – Help the environment by switching to our
environmentally friendly rate derived from hydro-electric and wind
sources.
MESSAGES from your gas ESCO
11401_34 ConEdison CUBS Dual Service Bridge – October 3, 2007
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