TruliantNewsletter_2015_Q2 - Truliant Federal Credit Union
Transcription
TruliantNewsletter_2015_Q2 - Truliant Federal Credit Union
SUGGESTIONS, TIPS AND INFORMATION TO IMPROVE YOUR LIFE | SPRING 2015 | TRULIANT.ORG INSIDE THIS ISSUE: President’s Message: Keeping Our Credit Union Relevant p.2 New Truliant Locations in Charlotte Area p.2 A Message From Your Chief Operating Officer p.3 The New and Improved Truliant.org p.4 “I’ve traveled all over the world and have never experienced the type of personal treatment I receive from Truliant.” - Sharece Gash Share Your “Why” for a Chance to Win $25,000 p.4 A Truliant Mortgage for Your Dream Home p.4 Revitalize Your Living Space with a Home Equity Loan p.4 A Better Auto Loan with Truliant p.5 Simplified Car Buying with CUABS and AutoSmart p.5 Grow Your Money with a Truliant Certificate p.5 New Business Partners p.6 Use TurboTax® in 2015 and Save p.6 2015 Annual Meeting p.6 Mini Grants Start June 1 p.6 Your Family’s Well-Being Before Profits To Sharece Gash and her family, Truliant Federal Credit Union is truly an amazing financial institution. When they married three years ago, Sharece joined accounts with her husband Chris, who is a Truliant member-owner. She had not used a credit union before. Truliant’s member-oriented approach made the credit union feel like an extension of her family – which now includes her two-year-old son, Paul Chris, pictured above. Sharece is a big fan of Truliant’s flexible Tru2Go App, which allows her to access her accounts, transfer funds, pay bills, find locations, deposit checks, and view and activate cash back offers. But what stands out most is the way Truliant cares for member-owners. “Every time I go into my branch, I am greeted with: ‘Hello Mrs. Gash. How are you, and how can we help you today?’” she said. “For them to identify me with a name shows me they genuinely care… and have built a personal relationship with me.” President’s Message: Keeping Our Credit Union Relevant brand, even that of a member and community-focused credit union. Everywhere I go I hear “we love our credit unions” and “they really make me feel like I belong.” Truliant has been very successful over the years growing to nearly $2 billion in assets from less than $400 million twenty years ago. Yet less Marc Schaefer than 2% of our membership President and CEO voted in Truliant’s recent election for the Board of Directors. Because Truliant actually exists to improve the lives of our members, we can’t do this unless we capture the attention of and are able to meet the needs of these members who are younger. We are working on ways, together with younger members and staff who value what Truliant offers, to open more communication channels to share the value we bring and why it is worth your while to become engaged as a member and perhaps even in It’s important that our governance. We our millennial and will be highlighting our volunteers and younger members the important role understand the value they play in guiding of “owning” their Truliant ahead. Voting in our Board of Directors’ election is open to our entire membership. Alarmingly, those in the 16-to-35 age group comprised 25% of eligible voters, but only 7% of the votes cast. If Truliant is not to be ”your father’s credit union” and fade off into the sunset, it’s important that our millennial and younger members understand the value of “owning” their own financial institution. A credit union is a place that will empower them to make decisions in their own best interests with their money. financial institution. If you are a younger Truliant member who has found value in what we provide, please share your experience and stories with your colleagues and peers. If you’re one of us who have lived a bit more, please pass on your experience to your children, grandchildren, family and friends. Generally, this age group likes to be a part of something bigger than themselves and cares for others in their community. Truliant’s mission to improve member lives, instead of selling services to make profits, fills that bill rather well. And because of our low- to no-fee policies and competitive loans/savings rates, each member benefits from being a part of Truliant. So gather ‘round and I’ll tell you a story about a credit union that improved its members’ lives for 63 years and beyond, because those who understood its mission paid that message forward by telling their story. On the flip side, members and potential members in these age groups are digitally engaged across a broad spectrum of activity and less likely to show loyalty to any New Locations Conveniently Serve the Charlotte Metropolitan Area If you live in the Charlotte-Mecklenburg region of North Carolina, you will soon have greater access to Truliant in your community. In February, Truliant opened our newest location, Park Road, near Charlotte’s Myers Park and SouthPark Mall neighborhoods. Stop by to meet our team at 4530 Park Road, Suite 110, Charlotte, NC. By the end of 2016, Truliant will add six additional locations in this fast-growing area. Set to open this year are: Ballantyne MFC | 6041 Johnston Road, Suite E, Charlotte, NC 28277 Huntersville MFC | 9706 Gilead Road, Huntersville, NC 28078 Mallard Creek MFC | 3024-B Prosperity Church Road Charlotte, NC 28269 Cornelius MFC | 9820 Zion Avenue, Cornelius, NC 28031 Waverly | 2016 South Boulevard | 2016 Make sure to visit one of our newly opened Charlotte-area Member Financial Centers at Mint Hill, Harrisburg, Rivergate, and Park Road. Or, visit one of our long-time Charlotte locations: University, Uptown, Tyvola and Matthews. LIFE IM PR OV E D SM 2 A Message From Your Chief Operating Officer Charlotte Expansion to Offer Members Better Service Our market research shows that the residents of Charlotte are hungry for an institution that always has their best interests at heart, one that offers great rates and lower fees, and one that has all the digital service you’d expect in 2015. It’s hard to read the writing on the wall. Sometimes you have to write it yourself. For two years we’ve been charting an important expansion. It’s one of the largest projects in Truliant’s 63-year history. By the end of 2016, we will have increased our Member Financial Center footprint in Charlotte from four to 14. We know this is welcome news to our members in Mecklenburg and its surrounding counties. Todd Hall Chief Operating Officer I’m sure there are some who will say: Why are you opening branches? Aren’t brick and mortar locations dead? Aren’t online and electronic offerings the key to the future? Why Charlotte? You might not guess that about 20% of our members live in this area and we’ve been a growing presence in the city for the past three decades, starting back when we were AT&T Family Federal Credit Union. From those early days in the city, we added many of its bestknown employers such as Duke Energy, Coca-Cola Bottling Co. Consolidated and National Gypsum as Truliant At Work partners, providing steady growth to our membership. Well, the future is hard to predict. Mobile and online banking capabilities have jumped by leaps and bounds at Truliant, and we continue to make sure we offer all the latest technological conveniences. But, the personal element of service can’t be automated. Staying ahead of the curve digitally shouldn’t cost our members the trusted, personal advice they expect from our representatives. Our members still want and will always want guidance to help them make sound financial decisions to improve their lives. Population growth in Charlotte has exploded. There’s a great and growing sense of possibility in the Queen City and Truliant is fortunate to have been here early on. Charlotte currently has a population of about one million and ranks eighth among U.S. cities adding There is a better alternative residents.1 Further, it lacks a major multito traditional profit-driven, branch credit union shareholder-owned banks and is saturated with in your city. big banks that keep getting bigger. Truliant has taken an innovative approach to building our new Member Financial Centers. The expansion locations make our MFCs convenient throughout Charlotte. They’re in places you’ve probably been before. Shopping centers. Near the grocery stores. We want to be where you live, work and shop. The new MFC locations are more compact, open and efficient, with less overhead costs than freestanding locations built from the ground up. We believe the credit union message is worth spreading: there is a better alternative to traditional profit-driven, shareholder-owned banks in your city. That alternative is Truliant. We look forward to seeing you soon at one of our new Charlotte locations. We don’t want financial institutions to mimic what’s happened with airlines: consolidation that leads to only a few major carriers. With the big getting bigger, we don’t want you to wake up one day with only a handful of choices to get a mortgage, or test “too big to fail” again. We want the residents of Charlotte to have a choice. (1) U.S. Census Bureau Try the New and Improved Truliant.org Our new website is now live! With an eye-catching design that prioritizes the features that are most important to you, we hope Truliant’s new site will help you better access the life-improving financial materials you need more quickly and easily. Track your finances better with interactive online calculators and decision tools that help manage monthly budgets, debt consolidation, credit card payoff, loan amortization and more. Regardless of the device you’re using, our new website displays fully and comfortably no matter what screen size it’s viewed on. Access member reviews and robust content on our convenient products and services. Test drive Truliant’s new website today! 3 Share Your “Why” for a Chance to Win $25,000 Truliant’s MyWhy contest springs right out of our mission: it celebrates all of the reasons that make us want to improve our lives. If you need more space for your growing family, or an SUV to haul kids and their sports equipment around, that’s your “why.” You could win $25,000 to achieve it. To enter, simply upload a photo or short 15-second video with an explanation of your “why,” and how Truliant can help you get there. Entries will be accepted through midnight on May 23, 2015. Upload your contest entries by: • Downloading the free Truliant #MyWhy app from your app store • #MyWhy @Truliant on a Twitter or Instagram video or photo • By visiting a Truliant #MyWhy video booth during one of eight community events around Charlotte and the Piedmont Triad. Visit Truliant.org/Events for a complete listing of these events. You can earn votes to win by sharing entries on social networks and encouraging friends and family to vote. Anyone can vote by: sharing or liking a video through Facebook; voting at TruliantMyWhy.com; making a #MyWhy Tweet a Favorite or Retweeting a video or photo on Twitter; giving a #MyWhy a Heart on Instagram. Winners will be chosen in early June from the 25 entries with the highest vote totals in each of our member regions. For full details, visit Truliant.org. Buy the Home of Your Dreams with a Mortgage from Truliant You have dreams and goals. You’ve worked hard to make your vision of home ownership a reality. Now make sure you have a trusted partner for this life-changing event. Our mortgage options simplify home buying and come with significant savings over comparable products. We offer: • • • • Low down payment options Fixed- and adjustable-rate mortgages 3% down mortgage loans (97% Financing) Purchase and refinancing options Whether you’re looking for your first home, need room to grow, or are setting down roots in a new community, Truliant’s many convenient mortgage options can help make it happen!1 (1) Rates and terms are subject to change. Loans are subject to credit approval. Mortgage loans available in NC, SC, VA, FL, TN, OH and GA only. Home Equity Loans to Refresh and Renew Your Home At Truliant, we put your best interest before profit. If making memories at home is your family’s “why,” we can help you create them with an affordable home equity loan or line of credit specific to your needs. We offer: • Loan amounts from $10,000 to $350,000 • Variable rate options as low as 3.25% APR1 • Easy application process Let Truliant help make your dreams a reality. Whether it’s a new kitchen, debt consolidation, paying off bills, taking a vacation or helping with college costs, a home equity loan or line of credit can bring real value into your life. (1) Rates and promotional terms are subject to change. Loans are subject to credit approval. Maximum APR for home equity lines of credit is 18%. Available in FL, GA, NC, OH, SC, TN and VA only. 4 Clear Skies and Open Roads With a Better Auto Loan You have more important things to worry about than your auto loan, like taking your family to the beach and getting back safely. Let us help you secure an auto loan that fits your budget, so you can save for other family priorities. With Truliant, you get: • • • • Rates as low as 1.74% APR1 Flexible terms 100% financing for qualified borrowers Easy application process We also offer a variety of loan types to get you in your new or used vehicle for less: Fuel Efficient Auto Loan | First-Time Car Buyer program | Parent Assist program Plus, if you have a vehicle financed elsewhere, Truliant may be able to help you save by lowering your monthly payment and interest rate.2 We can help find an auto loan to fit your needs. Applying is fast and easy. Visit your local Member Financial Center or apply online to get started today. (1) 1.74% minimum APR for new autos. Offer not good on existing Truliant loans. (2) Additional terms apply for refinancing existing Truliant auto loans. CUABS and AutoSmart Simplify Car Buying Truliant wants to make sure you get the best deal on your next car. Our Credit Union Auto Buying Service ® (CUABS) auto advisors can help you find the new or used auto of your choice, value your trade, get you approved for a loan and even deliver the vehicle to your home or office. Our easy-to-use AutoSmart website lets you conveniently search for and custom build your vehicle before purchasing through Truliant’s network of auto dealer finance partners. Visit us at CUABS.com or TruliantFCU.CUDLAutoSmart.com to get started today! Check “Saving” Off Your To-Do List With Truliant’s Certificate Specials For a refreshing change of pace, let your money do all the work with Truliant certificates of deposit. Truliant certificates let you earn more and expand your savings, all while doing less. Now through April 15, our certificate specials earn 1.10% APY for a 24-month term and 1.25% APY for a 36-month term with a $1,000 minimum deposit.1 Our certificates offer: • Flexible terms and competitive rates • No monthly service charges • Systematic “add-on” feature available We can help you set something aside for what’s down the road. Stop by your local Member Financial Center, call us or visit us online to get started today! (1) APY = Annual Percentage Yield. Requires a minimum deposit of $1,000 from another financial institution. Offer not valid on business certificates and cannot be combined with any other offers. Penalty for early withdrawal. Rates/promotional terms are good through 4/15/15. 5 Welcome to Our New Truliant at Work Partners Rolls Enterprises Inc. | Hubbard’s Impala Parts Inc. | The Guess Corporation Company Inc. | Carolina Fuels Inc. | Johnson Management Services | United Steel Workers | Local 8-495 | Nichols Dodge Inc. Use TurboTax® to File in 2015 The deadline to file your taxes is April 15, 2015. Get the tax refund you deserve! Prepare, print and e-File your simple federal return for FREE with Truliant and TurboTax®. Save time, save money and simplify the process of completing your tax return. Then, put your refund to work with Truliant service options that include customized savings plans, club accounts, certificates and no-cost financial planning. If you owe money this year, our personal convenience loans can help meet shortterm financial needs. Start your return today by logging into Online Banking and choosing the TurboTax option. Log into Truliant Online Banking to learn more! Annual Meeting Reminder Our 2015 annual meeting will be held Monday, April 27, 2015, at 7 p.m., at our headquarters at 3200 Truliant Way in Winston-Salem, N.C. 2015 Mini Grant Application Period Starts June 1, 2015 Last year nearly 4,000 online votes were cast in an online crowdsourcing contest to select 20 nonprofit organizations that would receive a $1,000 Community Mini Grant from Truliant. Our Mini Grant application process begins again on June 1, 2015. The program is now in its sixth year and has awarded 170 different community-based nonprofit organizations a total of $180,000 in funding. To qualify for grant funding, nonprofit organizations must provide programming focused on financial literacy, emergency services, building self-sufficiency or youth services. Learn more at Truliant.org. MAIL: Truliant Federal Credit Union P.O. Box 26000 Winston-Salem, NC 27114-6000 CONTACT US: Charlotte, NC 704.522.1955 Greensboro/High Point, NC 336.664.1955 Winston-Salem/Kernersville, NC 336.659.1955 Richmond, VA 804.965.1966 Other Areas 800.822.0382 WEBSITE: Truliant.org SOCIAL MEDIA: Certificates & IRA Certificates APY 1 3 to 36 months $250 - $4,999 . . . . . . . . . . . . . . . . . . . . . . . $5,000 - $24,999 . . . . . . . . . . . . . . . . . . . . . $25,000 - $99,000 . . . . . . . . . . . . . . . . . . . . $100,000 + . . . . . . . . . . . . . . . . . . . . . . . . . . 0.15% - 0.85% 0.15% - 0.90% 0.20% - 0.95% 0.25% - 1.05% Consumer Loans APR2 Preferred Line of Credit . . . . . . . . . . . . . . as low as 6.50% VISA® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . as low as 8.15% 2014 - New Car/Truck . . . . . . . . . . . . . . . . as low as 1.74% 2008 - 2013 Used Car/Truck . . . . . . . . . . . as low as 2.14% 2005 - 2007 Used Car/Truck . . . . . . . . . . . as low as 3.64% Home Equity Line of Credit (HELOC)3 Variable . . . . . . . . . . . . . . . . as low as prime minus 0.25% Fixed Rate Mortgage2 15-Year Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.250% 20-Year Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.875% 30-Year Fixed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.000% Adjustable Rate Mortgage (ARM)2 3/1 ARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.625% 5/1 ARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.125% 7/1 ARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.375% Rates are accurate as of 3/15/15 and subject to change. (1) Annual Percentage Yield (APY). Penalties may be imposed for early withdrawal. Fees or other conditions could reduce earnings. (2) Annual Percentage Rate (APR) may vary. Loans subject to credit approval. Mortgages are only vailable in FL, GA, NC, OH, SC, TN and VA. (3) HELOC periodic rate not to fall below 3.25% or exceed 18% for a plan with a loan-to-value of 85% or less. Available in FL, GA, NC, OH, SC, TN and VA. UPCOMING HOLIDAYS Truliant Federal Credit Union will be closed on the following days: Memorial Day Monday, May 25 Independence Day Saturday, July 4 Truliant is federally insured by the National Credit Union Administration and is an Equal Housing Lender.