E S A B C C

May 2001
A B C C O M PA N Y
TECHNOLOGY AUDIT
E X E C U T I V E S U M M A RY
INSIDE THIS REPORT:
Executive Summary
1
Infrastructure
2
Hardware
2
Software
3-5
Telephony / Internet
4
Procedures and Policies
5
Prioritized Action Plan
6
Total Cost of Ownership
ABC Company has contracted
Palitto Consulting Services
(PCS) to perform a Technology
Audit of all information technology. The purpose of this
audit is to document current
conditions and identify opportunities for this organization
to improve its services for the
supporting customers. This
report will function as both an
analysis of current situation
and a blueprint which indicates the methods to build
upon. Emphasis will be
placed on the following goals:
•
Cost reduction via consolidation, and simplification and reduced TCO
•
Improve quality of service
to customers by effectively using advanced
functionality of available
technology
considers the following:
• Initial sale price
ABC Company’s current computer network is positioned
well for future growth. Most of
the workstations have been
upgraded recently to a standard Pentium III configuration.
This will provide a scalable
hardware foundation to build
on, however; there are some
software configurations that
are missing and/or not opti-
• Support costs
• Downtime costs
TOTAL COST
OF
OWNERSHIP
• Upgrade costs
• Management costs
One of the most critical factors of technology costs is the
Total Cost of Ownership or
TCO. This concept quantifies
all the costs of owning and
operating and maintaining
technology, not just the initial
purchase price. To this end,
this report will make recommendations that will maximize performance to the objectives while minimizing the
TCO.
mized such as AntiVirus and
resource sharing.
Page 2
May 2001
C U R R E N T H A R D WA R E S TAT U S
NETWORK INFRASTRUCTURE
“70% of all network
problems can be traced
to faulty wiring”
With all the possibilities that
are available today such as email, resource sharing, internet, and server based computing, it is safe to say that
network infrastructure should
be mission critical to any organization. The network must
be made to meet the minimum standards that will insure reliable and efficient
use. We recommend the following issues be addressed:
Every computer must be connected to the network to insure proper backup, antivirus, e-mail, and resource
sharing.
• All wiring must be made
to conform to standard
Category 5 requirements
(see http://www.levitontelcom.com/
education/dodont.index.htm )
•
•
•
•
•
Any new network component purchases must
have 100MBps capability.
Use high quality Ethernet
switches instead of hubs
or switches. This will
improve network speed.
Develop network diagram
NT Workstation Gateway
at each location w/ proxy
and anti-virus distribution.
AC power – UPS
All mission critical systems
and devices should be protected with Uninterruptible
Power Supplies (UPS), which
protect against power surges
and outages. Most hardware
vendors require a the use of a
UPS to guarantee warrantee
coverage. All UPS batteries
should be proactively replaced every 3 years.
Resource sharing
Sharing resources drastically
reduces maintenance and
support costs, therefore we
recommend that whenever
possible that resources be
centralized and shared. The
following should be considered for consolidation:
• FAX
• Printers (use print server
devices)
• Backup to a central
server / HD
SERVERS
After verifying software compatibility and a full backup,
the location 1 server could be
rebuilt as a Windows 2000
server. This will allow remote
access via the Terminal Services feature that is now available in Windows 2000 server.
The location 2 Server is currently built as a “Member
Server” which does not validate logins or utilize much of
the security functionality of
the server software. This
could be rebuilt as a Domain
Controller to increase security
and reliability.
use of a proxy server.
Every printer can be shared
and accessible to everyone
on the network.
Both servers need to have
Anti-Virus software and Proxy
server software installed. See
software section of this report.
WOR KSTATIONS
All networking components
should be made capable of
supporting 100 Mbps for
faster network speeds.
Since the workstations have
been upgraded recently, most
hardware needs have been
met. However, the following
issues should be addressed:
All non-critical modems
should be removed or disabled to reduce security and
maintenance costs. The functionality of those modems can
be centralized through the
As much as possible, the configuration of all workstations
should be standardized to
reduce support costs and allow for maximum flexibility.
This standard should be updated regularly to include latest patches, updates.
Every workstation needs to
have AntiVirus installed.
All data should be stored on a
centralized server to facilitate
backup procedures.
A BC Co m p a n y
Page 3
C U R R E N T S O F T WA R E S TAT U S
The current software at ABC
Company provides basic functionality. Additional functionality including internet access
to every desktop, secure and
reliable Email access and remote access can be achieved
by adding software such as
proxy server, e-mail server,
and terminal services. However, before any of these are
utilized, there needs to be a
mandatory implementation of
a centralized, self-sustaining
AntiVirus system. This should
be implemented immediately
as one of the highest
priorities. Following are software issues and descriptions:
Non-licensed installations are
illegal and can be punishable
up to $250,000.00 per instance! Moreover, a consortium of software developers
(including Microsoft and Sy-
mantec) have combined efforts this month to identify
and prosecute offenders in
this area.
Network protocols that are
not being used should be removed to increase network
speed. Standard TCP/IP and
NetBEUI protocols should be
installed everywhere.
Backup
Backup of the central system
appears to be in order. However, a procedure to verify the
backup actually occurred
should be implemented,
along with a procedure to perform a test restore.
All other data should be
stored centrally on a file
server that can be completely
backed-up daily and tested
on a regular basis with minimal human interaction.
A full backup should be
stored offsite at all times to
protect against catastrophic
damage such as fire, theft or
tornados. This offsite backup
should be updated weekly.
The backup of Peachtree is
currently causing an error.
This issue will need to be addressed in more detail to resolve. If possible, this data
should be stored on the
server.
Avirt’s Gateway is a low
cost proxy server software
solution.
P ROX Y S ERV E R
The current Bright.Net Internet connections can be
shared by all the computers
on the network without installing any additional wires or
modems. This is accomplished by using a proxy
server software which runs on
one computer (typically a
server). This software has the
following functionality:
It will automatically connect
and maintain a connection to
the internet.
Workstations can be configured to have full or limited
access to the internet.
All out-going internet traffic is
recorded in a log file which
displays who, when and what
web pages were viewed.
Frequently visited pages are
stored locally in the server
cache for faster retrieval.
Avirt products create a physical barrier between the outside world and your internal network,
hiding your LAN from outsiders. It is physically impossible for computers on the Internet to
initiate communication with your LAN server or clients. Avirt’s unique IP-based security,
available in Avirt Gateway and Gateway Suite, allows you to specify the exact IP addresses
of the computers with which you want to communicate (usually LAN clients). Requests from
unspecified computers are denied
Page 4
May 2001
INTERNET
Initial Responses to
Telephones
In 1876, an internal memo
was circulated at Western
Union about a newly invented
device. "This 'telephone' has
too many shortcomings to be
seriously considered as a
means of communication.
The device is inherently of no
value to us."
"That's an amazing invention,
but who would ever want to
use one of them?" asked
Rutherford B. Hayes, the
19th U.S. president, after
participating in a trial telephone conversation in 1876.
As more and more individuals
are utilizing the internet, it
becomes important that any
business be capable of communicating to and from the
internet. Consider the initial
responses to the use of the
telephone.
Palitto Consulting can help to
develop methods to utilize the
internet as a method to
achieve organizational goals.
Some of the possibilities include the following:
•
A domain name
•
A web page built to facilitate core organizational
objectives including marketing, reduced response
time, and improved communication.
•
Answers to Frequently
Asked Questions (FAQ’s)
•
•
Improved communication
for internal associates
(scheduling, benefits, regulations)
Maps and directions to
facilities with office hours
and contact information.
•
•
E-mail to facilitate communication with custom-
As previously discussed a
single internet connection
can be shared with the use
of a proxy server.
ers
PHONES
The current number of phone
lines appears to be sufficient
to meet current needs. With
the use of a proxy server, one
phone line will need to be
dedicated to internet connectivity. This
may free up
other lines
that were
previously
used to access the
internet.
A first-tier long distance provider (such as Qwest, MCI or
At&T) should be considered to
reduce costs and improve
service quality. Since 1st tier
providers actually own the
equipment they use, there is
no “middle man” to slow
down service request, and
mark-up the costs.
A 30% reduction in long distance costs can possibly be
achieved by changing to a 1st
tier provider based on
Qwest’s recent pricing.
In combination with a domain
name (ie: abccompany.com) a
E-mail system can add the
ability to rapidly communicate
with customers, supplier, and
internal personnel in an efficient and professional manner.
Seattle Labs produces a Email server software product
that offers extensive messaging functionality at a cost that
is much lower than more
popular e-mail systems such
as Microsoft Exchange or
Novell Groupwise. Some of the
functions included with SLMail
are as follows:
•
LD rates should be reviewed annually.
•
Billing increments should
be minimized to reduce
costs
•
A no cost “toll free” number can be obtained and
used to facilitate organizational objectives.
E-MAIL
SLmail is designated to support
unlimited users - so as your company grows, SLmail can grow with
you.
•
•
•
•
•
Mailbox Size Limits
Message Tracking and
Management
Mailing List Capabilities
Security Filters
Web based Administration
Web Based Access
A BC Co m p a n y
Page 5
TECHNOLOGY
PROCEDURES AND POLICIES
To protect your technology
investments and optimize the
usage, a “Acceptable Usage
of Technology” should be developed, communicated and
enforced. Such a policy
should define acceptable usage of all technology components and specifically the following:
• Computers
• E-mail
• Internet
• Phones
• Fax
• Confidential or Personal
Information
We strongly recommend that
the following policies be addressed specifically:
•
•
•
•
Every person with an email address must view
the e-mail daily, as they
will be held responsible
for the information contained within. See Appendix.
All electronic data files
must be stored on a centralized server to facilitate efficient and effective backup.
As the owner of the hardware and software, your
organization has the right
to read and act upon
any information contained therein.
Computer usage is not to
be in violation of any organizational, State or
•
•
•
Federal standards.
Computers should remain powered on at night
(so that virus scans,
backups and regular
maintenance can occur)
Work instructions should
be developed for standard computer procedures and organized into
a “Operating Manual”
These policies should be
clearly communicated
and agreed to in writing
for all computer users
before granting access.
This will protect your organization from legal
liability and help to avoid
uncomfortable situations
involving computer usage.
It is critical that all computer users
agree to a “Computer Policy”
ANTI-VIRUS
A mandatory implementation
of a centralized, selfsustaining AntiVirus system
should be implemented
immediately as one of the
highest priorities.
Just this week another virus
hit the front pages of major
news media.
The most effective anti-virus
software implementations
have the following characteristics:
•
•
•
Mandatory - for all computers connected to a
secured local area network (LAN) this includes
laptops and home computers that connect remotely.
Self-Sustaining - Effective
anti-virus software must
have the ability to update
and distribute updates
automatically.
A centralized copy of
anti-virus software be
configured to download
the latest virus defini-
tions once and distribute
that copy to all the computers on the network.
This conserves bandwidth since every computer does not need to
contact the internet to
get the same update.
•
Virus scans should occur
frequently (daily) on
every computer Virus
scanning is most efficient when performed
overnight when computers typically are not
used as much. However
this requires that users
leave the computers
powered on overnight.
•
The scan log files should
be monitored or a regular
basis (weekly).
•
A proactive response to
virus activity should be
defined prior to a incident.
•
Users should receive basic training on how to
avoid receiving and
transmitting viruses, as
well as how to react to suspected virus activity.
•
Protect every point of entry
including E-mails, Attachments, Network shared
files, Removable media,
Downloaded files.
The latest virus definitions can be downloaded
automatically at no cost over the internet.
Attached is the Appendix which documents supplemental material
that could not be listed in the report. Included in the Appendix is
the following:
• Sample “Acceptable Usage Policy”
• Article from www.nwfusion.com about software piracy
• Hardware Inventory
• Software Inventory
• Current Network diagram
• Long Distance Savings Estimate
Palitto Consulting Services, Inc.
600 Weber Dr.
Wadsworth, OH 44281
Phone: 330-335-7271
Fax: 330-335-7275
Email: [email protected]
“Helping Businesses Make Intelligent
Use of Technology”
WE’RE ON THE WEB!
WWW.PALITTOCONSULTING.COM
I M P L E M E N TA T I O N P L A N
Following is a prioritized task list
that should be implemented in
the listed sequence.
□
□
□
□
□
□
Install any new printers and
share current printers
Relocate server
Connect Lab Computer to
LAN
□
Proxy Server
□
Telephony
□
□
Trouble-shoot location 2
Server
Troubleshoot electronic
Medicare billing issue
□
Register Domain Name
Plug hub into UPS
□
Email
Remove IPX and add
NetBEUI
□
Web Page
□
Review Software Licensing
Anti Virus
□
Evaluate Windows 2000
Server for remote access
capabilities via TSE
□
Move Peachtree software
□
Fix Peachtree Backup issue
□
□
□
Develop Backup testing procedure
Resolve missing characters
from statement printing issue
Resolve software issues with
software manufacturer
ABC Company
Local Area Network
May 2001
3Com 8 Port
T P800Hub
APC
UPS
250
APC
UPS
280
192.168.9.1
"A"
WinNT 4SVR
192.168.0.
3
Billing
192.168.0.
7
Front Desk
APC
UPS
280
HPLJ6L
Modem
APC
UPS
280
IBM4029
LaserPrinte
r
Modem
Modem
Modem
3Com 8 Port
Office
Connect
Hub
192.168.10.1
"Server"
WinNT 4SVR
APC
UPS
500
192.168.10.1
5
Front Desk2
HPDJ880C
APC
UPS
200
APC
UPS
280
192.168.0.1
7
Us er1
APC
UPS
280
192.168.0.1
1
Lab
APC
UPS
280
HPLJ6L
Modem
ISP
Dial Up
Internet
192.168.0.
6
Front Desk
192.168.10.1
0
Front Desk1
APC
UPS
200
HPLJ1100
X.X.X.X
"OEMComputer"
LAB
3 Compaq
Proliant 800
NT4.0
Server
2 BOB
1 COMPAQ
DESKPRO EP/SB
SERIES
6001DT63K002
WIN98 SE
3 LARY
4 MOE
5 SAM
6 JAKE
7 HERMAN
8 FRAN
9 JIMBO
10 MIKE
11 SUE
12 NICOLE
1 COMPAQ
DESKPRO EP/SB
SERIES
6923CL94E805
4
WIN95 B (OSR2)
WIN98 SE
4 DELL
4TW9001
PACKARD
4 BELL
NEC SYN 496
4 COMPAQ
SP6
S29800084+
PRESARIO
WIN98 SE
WIN98
WIN95 A
1 COMPAQ
DESKPRO EP/SB
SERIES
6941CJN4N570 WIN95 B (OSR2)
3 COMPAQ
DESKPRO EP/SB
SERIES
6923CL94E767
3 NEC
1 COMPAQ
3 COMPAQ
13 SALLY
3 COMPAQ
14 MARY
PACKARD
3 BELL
9/26/02
RB253
IUMU90206817
DESKPRO EP/SB
SERIES
6919CL94F798
DESKPRO EP/SB
SERIES
6919CL94F911
DESKPRO EP/SB
SERIES
6924CL94B611
WIN95 B (OSR2)
WIN98
WIN95 B (OSR2)
WIN95 B (OSR2)
WIN95 B (OSR2)
WIN95 A
PIII
500 Nts01
512
PIII
550 BOB
64
NETGEAR FA311
9.99 8.47 FREE 10/100 PCI
64
INTEL(R)
PRO/100+
MANAGEMENT
6.3 4.79 FREE ADAPTER
CELERON 400 BASEMENT
PENTIUM 100 MOE
PIII
PIII
866 SAM
350 JAKE
PENTIUM 120 HERMAN
PIII
500 FRAN
CELERON 400 JIMBO
CELERON 400 MIKE
6919cl94f79
CELERON 400 8
6919CL94F
CELERON 400 911
6923CL94E
CELERON 400 774-DA
PENTIUM
COMPUTE
60 R1
48
1.62
128 20.01
64
6.46
Y
Y
Y
1000
COMPAQ
56K PCI FAX
MODEM
HP LaserJEet4
HP LASERJET 5L PCI
Y
HP DESKJET 710C; HP
LASERJET4; HP
OFFICEJET
Remove NetBEUI and IPX
HP DESKJET 1200C (MS)
Upgrade or replace
959MB
FREE
3COM ETHERLINK
III ISA
MOTOROLA
MODEMSUR
FR 56K INT.
PNP
14.51
FREE
EVERYWHERE
FAST ETHERNET
ADAPTER (NC100
V2)
MDP3900V-U
MODEM
Y
HP DESKJET 1120C
NETGEAR
FA310TX FAST
ETHERNET PCI
ADAPTER
SUPRA PCI
56I MODEM
Y
LINKSYS
ETHER16 LAN
CARD
PRESARIO
288 DATA
+FAX+VOICE
+VOICEVIEW
HP DESKJET 600
; (COLOR) Replace machine
LQ-1070; HP DESKJET
710C SERIES; HP
LASERJET4; HP LASERJET
IIIP; OKIDATA ML 591
Replace machine
4.51GB
FREE
214MB
FREE
Y
1.26
64
INTEL(R)
PRO/100+
MANAGEMENT
9.99 6.76 FREE ADAPTER
USR 56K WIN
INT MODEM
EPSON LQ-1070; HP
LASERJET 4; HP
LASERJET III;
192
INTEL(R)
PRO/100+
MANAGEMENT
6.43 4.29 FREE ADAPTER
STANDARD
300 BPS
MODEM
HP LASERJET 4; HP
LASERJET IIIP;
USR 56K WIN
INT MODEM
HP LASERJET 4; HP
LASERJET 4L; HP
DESKJET 710C
10.77
FREE
3COM FAST
ETHERLINK XL
10/100MB TX
ETHERNET NIC
64
INTEL(R)
PRO/100+
MANAGEMENT
6.43 4.61 FREE ADAPTER
64
NETGEAR
FA310TX FAST
ETHERNET PCI
6.43 4.39 FREE ADAPTER
64
INTEL(R)
PRO/100+
MANAGEMENT
6.3 5.34 FREE ADAPTER
16
1.28
3yr Old machine, Warantee expires soon,
Need to move mission critical apps to new
machine and use current for basic file and
print server. Remove IPX
y
16
96 13.02
Notes
Printers
USB
UPS
Modem
AppleTalk
IPX/SPX
PPTP
NetBEUI
NIC Speed
HD Notes
HD Size
MB of RAM
Computer Name
CPU Speed MHz
CPU
OS Rev
OS
Mfg ID / SN
Model
Manufacturer
Location ID
User Name
#
1 Admin
10/100 - Netelligent
10/100 TX
Embedded
4.25 477MB free UTP/AUI Bus 0
34MB
FREE
NE2000
COMPATIBLE
Hardware Inventory
Y
COMPAQ
56K PCI FAX
MODEM
Y
STANDARD
300 BPS
MODEM
SPORTSTER
14400 FAX
MODEM
Y
HP DESKJET 710C; HP
LASERJET 4
Remove NetBEUI
Y
HP DESKJET 670C
Remove NetBEUI
Y
HP LASERJET 4; OKIDATA
ML PACEMARK 3410
HP LASERJET 4; HP
LASERJET IIIP; OKIDATA
ML PACEMARK 3410
Replace machine
Page 1 of 1
2 JOHN
Y
5
Y
4.7
3
7
6;7
6 HERMAN
8 LARY
Y
5
Y
Y
3
4.05
Y
4.3
Y
Y
9 JOE
Y
y
6
Y
Y
6
5
Y
5.5
Y
5.5
98
Y
11 HERMAN
4,5,
6,7
12 TIM
4,5,
6
Y
5
Y
13 SAM
5
Y
9/26/02
2000
Y
Y
Y
5
5
7
Y
97PRO 8;8.02
2000
Y
8
Y
Y
98
Y
Y
10 JOHN
14 PETE
5
4.5 5.5
4 TIM
7 SALLY
Y
8
Y
2000
Y
2000
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
y
Y
Y
Y
Y
Y
Y
Y
Y
COMPAQ INSIGHT MANAGER
Y
Y
Y
Y
Y
NAV CORP. EDITION 7.6
(STAND ALONE) VIRUS DEF:
8/7/02, LAST SCAN: 8/2/02
ATI MULTIMEDIA CENTER; COMPAQ INSIGHT MANAGER LC REMOTE MGMT SERVICE; FISHBONE DESIGNS; FULL CIRCLE
SOFTWARE; GTEK LTD; SEAGATE SOFTWARE - BACKUP; VORTON FINANCIAL TOOLS APPLICATION
Y
Y
Y
Y
Y
NAV CORP. EDITION 7.6
(STAND ALONE) VIRUS DEF:
8/7/02, LAST SCAN: 8/2/02
DATASTORM TECHNOLOGIES; MATROX GRAPHICS; MATROX POWERDESK; MS BACKUP; MSN MESSENGER; NULLSOFT-WINAMP;
PKWARE INC;RAPIDREMOTE; SEAGATE CRYSTAL REPORTS V7; FISHBONE DESIGNS; FULL CIRCLE SOFTWARE; MS NETWORK
NAV CORP. EDITION 7.6
(STAND ALONE) VIRUS DEF:
8/7/02, LAST SCAN: 8/2/02
Y
OTHER
ANTIVIRUS
Y
Y
Y
ARCSERVEIT
NET-IT NOW
Live Update
LOTUS WORD PRO
LOTUS ORGANIZER
LOTUS FREELANCE
LOTUS APPROACH
LOTUS 1-2-3
MS Clip Gallery
MS Chat
MS Net Meeting
WinZip
Y
3 JOE
5 NICOLE
RX+
Real Player
MS IntelliPoint
MS Media Player
MS PowerPoint
MS Outlook Express
MS Outlook
MS Office
MS PROJECT
MS DIRECT SHOW
MS Internet Explorer
Netscape Navigator
Crystal Reports
Acrobat
Acrobat Reader
AOL IM
AOL
User Name
#
1 Admin
Y
Y
Y
Y
NAV V7.6
DATA BROADCASTING CORPORATION; MS WINDOWS SCRIPTING HOST MICROSOFT (R) PLUS! FOR WINDOWS; MS FIND FAST;
BVRP SOFTWARE - PHONE TOOLS; CHECKFREE MANAGER; REGISTERit; EASTMAN KODAK; EXPRESS; FISHBONE DESIGNS; FULL
CIRCLE TALKBACK; MS POINTING DEVICE SOFTWARE; MS STREETS & TIPS; MS PLUS! FOR WINDOWS; MS INTERNET SERVICES;
MS WORKS 6.0; NULLSOFT - WINAMP; INTERACTIVE PICTURES; IOMEGA BACKUP; LOTUS FASTSITE; LOTUS MOBILE; LOTUS
MOBILE SCREEN SHOW; LOTUS QUICKSTART; LOTUS SMARTCENTER; LOTUS SUITESTART; LOTUS VCARD; LOTUS WORDPRO;
MACROMEDIA DREAMWEAVER; MS WINDOWS SCRIPT; MS ENCARTA ENCYCLOPEDIA; MSN MESSENGER; PARAGON SOFTWARE
LTD FONESYNC; REALNETWORKS; SEAGATE SOFTWARE, INC - BACKUP; LAPLINK PROFESSIOAL; VORTON FINANCIAL TOOLS
V9 9.00
Y
Y
Y
Y
NAV 7.6
REGISTERIT; CRAWL APPLICATION V 1; FISHBONE DESINGS; FONTFIX; TALKBACK; INTELLIQUEST; QUICKEN98; KIDIE2; LABELS
UNLIMTED; LOTUS FASTSITE; MS PLUS; MS FRONTPAGE; MS INTERNET SERVICES; MIR-DIALOGUE COLOR COLLISION; MIRDIALOGUE JEWEL CHASE; MIR-DIALOGUE LINEUP; MIR-DIALOGUE MUDDLE; MIR-DIALOGUE RAT POKER; MIR-DIALOGUE SPRING
WEEKEND; NULLSOFT - WINAMP V4.7; PAGENET PRO; SEAGATE SOFTWARE - BACKUP; LOTUS QUICKSTART; MGI PHOTOSUITE;
PCANYWHERE; LAPLINK; VORTON FINANCIAL TOOLS; VR-1 INCE - FIGHTER ACE 1.5 PRACTICE; WIRELESS MESSAGING WIZARD
Y
Y
Y
Y
Y
NAV CORP. EDITION 7.6
(STAND ALONE) VIRUS DEF:
8/7/02, LAST SCAN: 8/2/02
APLAN APPLICATION; REGISTERIT; FISHBONE DESIGNS; FULL CIRCLE TALKBACK; ASTOUND; LABELS UNLIMITED; MS BACKUP;
MINPILOT; NULLSOFT - WINAMP; PERFECTWORKS; VIRDOX; TRIPMAKER TRIP PLANNER; REUTERS MONEY NETWORK; CRYSTAL
REPORTS FOR SOTA 5.0;
NAV CORP EDITION 7.6;
VIRUS DEF - 7/31/02; LAST
SCAN - N/A
BANNER BLUE SOFTWARE; ORGANIZATION CHART; DATABASE CONVERSION ; BEST! FAS PRODUCTS; REGISTERIT; CURIOUS
GEORGE LEARNING GAMES; FISHBONE DESIGNS; TALKBACK V1; 2001 TURBOTAX DELUXE; UNINST V1; JUMPSTART PRESCHOOL
MENU; LOTUS APPROACH; LOTUS MOBILE SCREEN; MATROX POWERDESK; MS BACKUP; MS EXCHANGE V 5; MS OFFICE BINDER;
MS FINDFAST; MS SCHEDULE +; WINAMP V 2.5; TRIPMAKER 1998 EDTION; CRYSTAL REPORTS V 7; ACR 2000; MS NETWORK;
TRIVIAL PURSUIT MILLENNIUM ED; VITALSIGNS SOFTWARE; VORTON FINANCIAL TOOLS APPLICATION; LAUNCHANYWHERE
Y
NAV CORP EDITION 7.6
(STAND ALONE); VIRUS DEF
8/7/02; LAST SCAN 8/5/02
2000 ELECTRONIC FILING; 2000 TAX PREPARATION; 2001 ELECTRONIC FILING; 2001 INTERNET TAX NOTEBOOK; 2001 TAX
PREPARATION; 97 TAX PREPARATION; 98 PREPARATION; 99 TAX PREPARATION; CCH CLIENTRELATE; APLAN APPLICATION;
REGISTERIT; DIRECTOR 8 SHOCKWAVE STUDIO; MS BACKUP; CRYSTAL REPORTS FOR SOTA 5.0; MS NETWORK; LAPLINK PRO;
ORGANIZATION CHART, REGISTERIT; FISHBONE DESIGNS; TALKBACK; IRIS ANTIVIRUS; KIDIE2 APPLICATION; LABELS UNLIMITED;
MS PHOTO EDITOR; MS WORKS; MS PLUS!; MS FRONTPAGE; MS QUERY; MIR-DIALOGUE CHARMER; WINAMP; LOTUS FASTSITE;
MGI PHOTOSUITE; MS MONEY; TRIPMAKER; SEAGATE BACKUP; SOFTWARE TRACKER; VORTON FINANCIAL TOOLS; FIGHTER ACE
1.5 PRACTICE
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
NAV CORP EDITION 7.6
(STAND ALONE); VIRUS DEF
8/7/02; LAST SCAN 8/5/02
Y
Y
Y
98
2000
9
9
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
NAV CORP EDITION 7.6
(STAND ALONE); VIRUS DEF
8/7/02; LAST SCAN 8/4/02
REGISTERIT; CONNECT2PLAY; TALKBACK; GTCOACH; TRAINERCABLLAUNCHER; MATROX GRAPHICS; MS BACKUP; MS INTERNET
SERVICES; WINAMP V2.5; TRIPMAKER 1998 ED; MS NETWORK; VORTON FINANCIAL TOOLS APPLICATION V 1
Y
5.5
Y
98
2000
9
9
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
NAV CORP EDITION 7.6
(STAND ALONE); VIRUS DEF
8/7/02; LAST SCAN 8/5/02
REGISTERIT; FISHBONE DESIGNS; TALKBACK; GTCOACH; MATROX GRAPHICS; MS BACKUP; MS INTERNET SERVICES; WINAMP;
TRIPMAKER 1998; MS NETWORK; VORTON FINANCIAL TOOLS APPLICATION V 1
5.5
Y
98
2000
9
9
Y
Y
Y
Y
Y
Y
Y
NO AV S/W LOADED;
REGISTERIT; LOTUS QUICKSTART; MATROX GRAPHICS; MS BACKUP; MS OPEN DATABASE CONNECTIVITY; MS PROJECT; MS
INTERNET SERVICES; CRYSTAL REPORTS FOR SOTA 5.0; PCANYWHERE 7.5, 8.0, 8.02; MS NETWORK
5
Y
98
2000
Y
Y
Y
Y
Y
AUDIO CALENDAR; AUDIOSTATION; REGISTERIT; DOCSHELF; DR. BLACK JACK; JIGSAWED; LOTUS QUICKSTART; MS WORKS; MS
INTERNET SERVICES; MS POINTING DEVICE; RATTLER RACE; RODENT'S REVENGE; SAY IT!; SKIFREE; SPRY IMAGE VIEWING
NAV CORP. 7.6 STANDALONE UTILITY; MS NETWORK; WINDAT;
Software Inventory
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