Wednesday, October 22 1 AGENDA
Transcription
Wednesday, October 22 1 AGENDA
1 PAYMENTS INNOVATION ALLIANCE MEETING OCTOBER 22-24, 2014 Westin Grand Central Hotel nd 212 E. 42 St. New York, NY AGENDA Meeting Wireless Access Sponsored by Transactis Wednesday, October 22 TIME 12:00-5:00 TOPICS AND SPEAKER(s) Registration and t-shirt pick up Grand Central Ballroom Foyer 1:00-3:00 Project Team Meetings *Only registered members of the project team may attend in-person meetings. 2:00-2:45 Mobile ACH Payments White Paper th Graybar Boardroom (6 Floor) Easing Access to the ACH Network for Small Businesses th Empire Boardroom (6 Floor) Orientation – New to NACHA Membership Programs? (by invitation only session) Grand Central Ballroom A Welcome to the first Payments Innovation Alliance meeting. As this is your first Alliance meeting, and maybe the first time you’ve been in New York City, this session will help you get oriented to the meeting – and the city - in an entertaining and informal setting designed to help you maximize your experience. You want to be a part of it! Speakers: Robert Unger, Product Management & Strategic Corporate Relations, NACHA; Jennifer West, Director, Payments Product Manager, Alliance Programs, NACHA 3:00-4:00 US ACH Network – Balancing Innovation & Risk Grand Central Ballroom BCD NACHA executives will discuss current and future ACH rules initiatives to further payments innovation and improve quality. Topics will include Same Day ACH, expanded payments remittance and messaging capabilities, account validation, and improving quality in the ACH Network. Speakers: Jane Larimer, EVP and General Counsel, NACHA and Michael Herd, Senior Managing Director, NACHA NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 2 4:00-4:20 Refreshment Break - Sponsored by ACI Worldwide Grand Central Ballroom Foyer Concurrent Options (participants may attend any of the sessions in this time slot) 4:20-5:20 Executive Panel – View from the Corner Office Grand Central Ballroom A Industry executives share their perspectives, priorities and insights in a lively discussion of topics such as digital disruption, regulation, and innovation. This is a facilitated panel discussion – audience Q&A encouraged! Speakers: Malcolm Netburn, CEO, CDS Global: ACI Worldwide; Colleen Taylor, EVP, Head of Treasury Management & Enterprise Payments, Capital One; Paul Stanley, CEO, ReD Moderator: Joe Proto, CEO, Transactis 4:20-5:20 Cyber Threats to Payments Grand Central Ballroom BC The cyber threat landscape continues to evolve. In this session, attendees will learn about the latest methods that cyber criminals and other threat actors are employing to defraud or disrupt payment operations of financial institutions and their customers. Mr. Nelson will provide an anatomy of a typical cyber attack along with case studies on account takeover, denial of service, and data breaches. Mr. Nelson will take a look at potential future cyber threats to the U.S. payments system and steps the industry is taking to protect itself in anticipation of those threats becoming reality. Speaker: Bill Nelson, President and CEO, FS-ISAC Moderator: Peter Tapling, President, Authentify 4:20-5:30 Digital Currency – Beyond the Hype Grand Central Ballroom D Does digital currency have a place in the future of payments? How will it impact (or not impact) traditional payment systems? This session will take a deep dive look at the technology behind digital currencies like Bitcoin and others, and explore applicability and opportunities to existing payment systems and players. Speakers: Lisa Hrabosky, PayPal, Inc; Andrew Shipe, Counsel, Financial Services, Arnold & Porter LLP Moderator: Peter Davey, VP & Director, Enterprise Payments, Capital One 6:00-7:00 Welcome Reception – Sponsored by Federal Reserve Bank of Atlanta Madison Ballroom 7:30 No-Host Dinners These small group dinners offer a way to catch up with old industry friends or make new ones! Sign up in advance for one of the many restaurant options available at the registration desk. NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 3 Thursday, October 23 TIME 7:00-8:00 TOPICS AND SPEAKER(s) Morning Activities Join us for a walk, exercise class or maybe a visit to the Today Show. More information to come. 7:30-9:00 Registration and Continental Breakfast - Sponsored by EastPay Grand Central Ballroom Foyer Concurrent Options (participants may attend any of the sessions/roundtables in this time slot) 9:00-10:00 Hot Topic Discussions The purpose of the roundtables is to facilitate open discussions among attendees. Each roundtable will feature a different topic, and discussion will be led by a facilitator. Attendees are welcome to participate in any roundtable. All roundtables will be held concurrently for 30 minutes, and then will be repeated once more for another 30 minutes to allow attendees to participate in more than one topic/discussion. 1. Rules Update with Q&A Consulate As we look to continually advance the Network, keeping up with the needs and capabilities of users, NACHA is seeking input on how needed enhancements impact and benefit all involved. Bring your questions and join us for a roundtable discussion focused on recent or needed changes. Facilitator: Amy Morris, Senior Director, ACH Network Rules, NACHA 2. Hot Topics in Mobile Embassy With recent announcements from MCX and Apple, it seems like we are finally on the verge of mobile payments becoming something other than a novelty. But there are still many unanswered questions. Join this round table to discuss: How are mobile devices being used for remote and proximity payments today? Which method of mPOS will triumph: NFC, BLE, QR Codes, or something else? Will there ultimately be only one winner? Will biometric authentication and tokenization become a consumer expectation for mobile payments? What do banks need to change to accommodate consumers who spend increasing amounts of time on their mobile devices? Are there any financial services that shouldn’t be mobile? How can mobile financial services benefit the un- and/or underbanked? With the rapidly changing environment, how does one even define “mobile payment” and “mobile device”? Facilitator: Kathy Levin, Senior Director, Payments Product Manager, NACHA NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 4 3. TBD Track 61 9:00-10:00 US Strategy Session – Building a Plan for ISO20022 Adoption in the United States – Next Steps Ambassador Financial Institutions including ACH operations and treasury services along with service providers, processors and operators have worked continuously to adapt to end user needs while supporting formats designed to complement the paper processes of previous decades. Imagine a day when the last of these resources are gone and just like the telegraph operators, linotype designers, film developers, and watch makers of yesteryear, there are no millennials out there to replace them. Thinking “out of the box,” what are the strategic and operational opportunities for improving business if such scenarios were to transpire, and you had to shed legacy standards? ISO 20022 will eventually have the advantage of being a uniform format for domestic and cross-border payments as adoption increases, but this standard currently has only limited support in the U.S. NACHA, The Federal Reserve Bank, The Clearing House, and X9 commissioned KPMG to evaluate the business case for ISO2022 adoption in the U.S. Participants will be asked to participate in small discussion groups to provide input on how ISO 20022 could impact their organizations’ payment services, operations and revenue. Speakers: Gina Russo, Officer, Federal Reserve Bank of New York; Eileen Dignen, SVP, CHIPS Product Management and Strategy, The Clearing House; George Throckmorton, Managing Director, Network Development, NACHA Facilitator: Rob Unger, Senior Director, Product Management & Strategic Corporate Alliances, NACHA 9:00-10:00 Global Strategy Session – New Solutions – Eliminating Friction from CrossBorder Payments Grand Central Ballroom D International payments represent a significant business opportunity, but these payments can be difficult to manage. Challenges still exist regarding transparency, time required for funds to clear, tracking payment progress, foreign exchange, etc. Are there innovative solutions to ease the pain? This session will feature executives from Fidor Bank and City National Bank, who will share their thoughts on innovation in this space. Ripple is an open, decentralized payments protocol that enables anything of value to be traded through a global web. How and why will they use Ripple for cross-border? Session includes discussion of drivers such as real-time. Speakers: Chris Larsen, CEO, Ripple Labs; Matthias Kroener, President, Fidor Bank; Nate Wehunt Senior Vice President, Digital Channels Head, City National Bank Moderator: Jonathan Lear, President, North America, Earthport 10:10-11:10 Federal Reserve Payments Roadmap: Paper Overview Grand Central Ballroom BCD This session will feature the recently released Federal Reserve paper regarding the future of payments in the US. Hear their vision first-hand. Speaker: Sean Rodriguez, SVP, Industry Relations, FRB Chicago NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 5 11:10-11:30 Coffee Break – Sponsored by MasterCard Grand Central Ballroom Foyer Concurrent Options (participants may attend any of the sessions in this time slot) 11:30-12:30 Alliance Think Tank – The Global Move to Payments System Modernization Strategy session designed for senior level payments professionals Ambassador Globally the business drivers for a modernized payments infrastructure can differ greatly, including existing payment capabilities, number and type of participants, introduction of mandates, end user pain points, demand etc. However, experiences across geographies have proven that there are common components that require high level planning and detailed analysis to reach the desired end state. This highly interactive session for executives will focus on payment system modernization efforts around the globe followed by a facilitated discussion during the brainstorming and small group exercise in part 2 (offered after lunch). Discussion Leaders: Doug Kreviazuk, VP, Next Generation Clearing & Settlement, Canadian Payments Association; Leo Lipis, President, Lipis Advisors; Jim Mortimer, Head of International Propositions, Vocalink and Jan Estep, CEO, NACHA Facilitator: Casey Wilcox, SVP, Head of Payables & International Product Management, Capital One 11:30-12:30 Will Businesses Change the Face of Mobile? Consulate Technology is driving the industry towards a 24/7 business environment. Can financial institutions and other providers deliver real mobile solutions for the changing needs of corporate treasurers and entrepreneurs? Do treasurers really want mobile business payments? How does mobile relate to other business processes? How are solutions for smaller businesses leading the way when it comes to mobile? This session will explore the real needs of corporates regarding use of mobile, what we mean by mobile solutions/services for businesses large and small, and considerations such as integrations, risk & security, adoption patterns, and benefits associated with mobilizing business processes. Speakers: Anita Patterson, Director, Treasury Services, Cox Communications; Omar Qari, Co-Founder, Abacus and Additional speaker TBD Moderator: Erin McCune, Partner, Glenbrook Partners Rationalizing the NIST Cybersecurity Framework and FFIEC Guidelines 11:30-12:30 Grand Central Ballroom A Work on both improving utilization of the NIST Cybersecurity Framework and modernization of the FFIEC Information Security Handbooks and related guidance continues. Rationalizing these two efforts is critical to payments and the financial services industry. Members will gain an understanding of the steps currently underway by NIST and others to increase the utility of the framework and how those efforts dovetail, or not, with the pending revamp of FFIEC information security guidance. Speakers: Josh Magri, Regulatory Counsel for Technology and Operations Policy, Financial Services Roundtable/BITS and Karl Schimmeck, Managing Director, Financial Services Ops , SIFMA Moderator: Doug Johnson, VP, Risk Management Policy, American Bankers Association NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 6 12:30-1:30 Buffet Lunch – Sponsored by NEACH Grand Central Ballroom BCD Concurrent Options 1:45-2:45 Third Parties and FIs Grand Central Ballroom A FIs encounter third party risk in two distinct scenarios: their vendor and Originator relationships. Uncertainty and confusion still exist around payment intermediaries and their various roles in the ACH Network. This is a critical topic in today’s environment, and Alliance members will discuss: Best practices Vendor management Audit requirements Industry guidance (OCC, NACHA Rules) Speaker: Michael Benardo, Chief, Cyber-Fraud and Financial Crimes, Federal Deposit Insurance Corporation Moderator: Devon Marsh, SVP, Operational Risk Manager, Wells Fargo Bank 1:45-2:45 Tokenization Grand Central Ballroom BC Is tokenization the next big thing? The silver bullet for payments? What models exist? Alternatives to providing DDA information? What are the limits? Who validates? Who owns the tokens? Who maintains. Include concept of anonymized payment tokenization? Speakers: Paul Tomasofsky, President, Two Sparrows Consulting and Reed Luhtanen, Sr. Director Payments Strategy, Walmart Moderator: Peter Tapling, President, Authentify 1:45-2:45 Alliance Think Tank – Part 2 (Open to Part 1 Participants Only) Grand Central Ballroom D Did you attend Part 1 of the Alliance Think Tank discussion? The conversation continues! Part 2 will engage executives in a high level planning and small group collaboration exercise to develop perspectives, insights and potential areas for more detailed discussion and analysis. Results from this group effort will be published to Alliance members for additional feedback and consideration. Discussion Leaders: Doug Kreviazuk, VP, Next Generation Clearing & Settlement, Canadian Payments Association; Leo Lipis, President, Lipis Advisors and Jim Mortimer, Head of International Propositions, Vocalink and Jan Estep, CEO, NACHA Facilitator: Casey Wilcox, SVP, Head of Payables & International Product Management, Capital One NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 7 Concurrent Options (participants may attend any of the sessions in this time slot) 3:00-4:00 Global Interoperability – ISO20022 Business Perspectives and Impact Ambassador This session will feature ICPACE commissioned research to evaluate best practices for implementing ISO2022. Additional experts will share insights and first hand perspectives on the business impact of ISO 20022. Speakers: Mark Brule, Director of Payment Standards, Canadian Payments Association; Colin Adams, Senior Analyst, Lipis Advisors and Joaquim Kavakama, CEO, Camara Interbancaria de Pagamentos - CIP Moderator: Manfred Schuck, Head of Marketing, IPFA 3:00-4:00 Payment Systems and the Cash Economy Grand Central Ballroom BC Want to know who is using cash and why? And what does this mean for your receivables? This session will provide Alliance members with the latest Cash Diary study completed by the Federal Reserve Bank of San Francisco. Additionally, speakers will address integrated receivables and cash, the challenges associated with cash payments, and share a case study on how the NYC Department of Finance developed a successful strategy to manage a high volume of cash payments – and improve the payments experience in the city of NY for 27 agencies. Speakers: Barbara Bennett, Vice President and Senior Policy & Strategy Officer, FRB San Francisco; Justin Gage, Director of Product Development, Security and Compliance, Citywide Payments & Receivable Services, NYC Department of Finance; Billy Robins, Vice President, PayNearMe Moderator: Steve Hooper, Senior Vice President, Payment Strategy, iPay Solutions State of E-bill: The Latest Trends and Proven Strategies to Increase Adoption 3:00-4:00 Grand Central Ballroom A Currently 23 percent of bills are sent electronically with dramatic variances among industries. As businesses challenge themselves to reduce costs, and increase retention and customer satisfaction, boosting e-bill adoption has a critical success factor. This session will provide a fresh and compelling overview of the current state of paperless e-bill adoption including where it is headed. It will cover adoption rates for specific industries as well as innovative practices that have been proven in the marketplace to increase adoption. Additionally, exciting new data will be shared that demonstrates how mobile bill payment and alerts are game changers for paper bill and statement turnoff. Speaker: Eric Leiserson, Senior Research Analyst, Fiserv Moderator: Chris Huppert, Senior Vice President, Wells Fargo 4:00-4:30 Refreshment Break – Sponsored by Payments Space Advisors Grand Central Ballroom Foyer NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 8 4:30-5:30 Idea Lab - Meet the Innovators – Driving Innovation in Payments The Idea Lab is a live “show and tell” that encourages interaction between Innovators and meeting attendees. Three rooms will be running concurrently – each one featuring a different Innovator. Members may move to another Lab every 20 minutes. Sponsored by Early Warning Ambassador Presenter: Laura Weinflash, VP, Product Manager 6:30 Knox Payments Ripple Labs Consulate Embassy Presenters: Robert Boykin, Payments Processor Supervisor, Thomas Eide, Co-Founder & CEO Presenter: Nilesh Dusane, Director, Business Development Offsite Networking Reception – Sponsored by Citibank th Citigroup Center – 601 Lexington Avenue – 14 Floor Photo ID and appropriate attire are required for entrance to the Citi Center – Meet in the Westin lobby if you would like to walk with a group to the reception. We will have staggered group departures starting around 6:00 pm for the 15 minute (.7 mile walk). NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 9 Friday, October 24 7:30-8:45 Breakfast Buffet - Sponsored by PNC Bank Grand Central Ballroom Foyer Concurrent Options (participants may attend any of the sessions in this time slot) 8:45-9:45 Keeping Up with Our Customers - Millennials and FIs Grand Central Ballroom BC This session will explore the needs/wants of millennials. How are banks meeting – and not meeting their needs? Where is financial education for this segment coming from? Are FIs to become simply commodity providers? Where do non-banks fit in? Panel discussion will feature new research and actionable data. Speakers: Robert Mulhall, Managing Director, Accenture; Sam Maule, Managing Consultant, Carlisle & Gallagher Consulting Group, Inc. and Jake Fuentes, Co-Founder & CEO, Level Money Moderator: Deborah Matthews Phillips, Director, Payments Strategies, Jack Henry & Assoc. 8:45-9:45 The Future of Corporate Payments – Alliance White Paper Grand Central Ballroom A This session will explore the topic and themes from the recently released Alliance white paper of the same title. How are financial institutions meeting the evolving needs of the corporate treasurer? Where are the barriers and the opportunities? Threats? Global perspective featuring strategic discussion. Panelists: Leo Lipis, Managing Director, Lipis Advisors and Mary Ann Francis, Executive Advisor, Wipro Moderator: Paul Trozzo, SVP, Product Group Manager, PNC Bank Fostering Interoperability between Vendors – What Will Drive the Change? 8:45-9:45 Grand Central Ballroom D This panel discussion will explore the ongoing call for interoperability between vendors. What is the real business case for change? Will it take a regulatory push to drive action? Upgrades can be disruptive and create challenges. Speakers: BC Krishna, President & CEO, MineralTree and Eric Dunn, SVP, Payment Initiatives, Intuit; Citibank representative Moderator: Elena Whisler, Director, Product Management, Clear2Pay NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers. 10 9:45-10:00 Coffee Break - Sponsored by Commerce Bank Grand Central Ballroom Foyer 10:00-11:00 Interactive Round Robin Discussions 1. Alternatives to Check for ACH Enrollment Ambassador Facilitator: Jennifer West, Director, Product Management, NACHA 2. NACHA Rules Update Consulate As we look to continually advance the Network, keeping up with the needs and capabilities of users, NACHA is seeking input on how needed enhancements impact and benefit all involved. Bring your questions and join us for a roundtable discussion focused on recent or needed changes. Facilitator: Amy Morris, Senior Director, NACHA 3. Billing Roundup: Verizon Wireless Launches QR Bill; Bill Payment Exception Program Ready for Use Embassy Since the last meeting, there have been a couple of noteworthy developments regarding the Alliance billpay projects. First, Verizon Wireless began printing the QR Bill code on millions of paper bills that are mailed to customers. Participants will review a Verizon Wireless bill and discuss the consumer experience (see www.nacha.org/QRBill ). Also, NACHA finalized the Bill Payment Exception (BPE) program specification based on input from the last meeting. Participants will discuss the opportunities for reducing bill payment exception costs through the BPE initiative (see www.nacha.org/BPE). Facilitator: Jane Wallace, Principal, Wallace Consulting 11:15 Adjourn PAYMENTS INNOVATION ALLIANCE NEXT MEETING March 3-5, 2015 Omni LA Hotel at California Plaza Los Angeles, California NACHA’s Alliance membership meetings follow the Chatham House Rule: "When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed". This allows for a more candid and open discussion without worrying that opinions will be attributed to individuals or their employers.