Sabre Airline Solutions smart.proven. bankable. AGIFORS 2004
Transcription
Sabre Airline Solutions smart.proven. bankable. AGIFORS 2004
Sabre Airline Solutions AGIFORS 2004 smart.proven.bankable. Confidential Sabre Holdings Businesses Confidential 2 Sabre Holdings Fast Facts • Industry leader in multiple travel channels • Revenues of $2.05 billion in 2003 • S&P 500 company • NYSE:TSG • Headquarters in Dallas/Fort Worth, Texas • 6,200 employees in 45 countries Confidential 3 Sabre Airline Solutions • Airline Products and Services • Provides a broad range of software solutions to airlines • Reservations and Departure Control • Supports critical airline functions — sales, distribution and daily operations • Hosts 90 airlines • Consulting • Focused industry experts to help airlines achieve optimum results Airline Reservations Sabre Airline Solutions Solutions at the Airport Dining and Cabin Services Crew Management Fares Management and Revenue Management Confidential 4 Evolution of System Operations Control Future – Decision Support, Quantifiable Analysis Late 1990’s – Integration, Co-location SOC Early 1990’s – Automation, Graphical Early 1980’s – Manual, Host-based, Isolated Confidential 5 Core Components • Movement control • Monitor aircraft movement during operations to assist airline management during regular and irregular operations • Flight planning & Dispatch • Calculate, plan, and file with ATC flight route and altitudes based on aircraft performance, payload, and weather • Load planning • Plan cargo and passenger placement as dictated by weight and balance calculations to insure safety and legality • Maintenance Control • Manage maintenance activities based on latest flight movements • Crew Management • Track crew movements and ensure crew legalities Confidential 6 Evolving SOC Business Model SOC Decision Support Ground Ops Aircraft Passenger Flight Planning Dispatch Flight Following ASD Weather Load Planning Crew Pay Load Crew Scheduling Movement Control Flight Info Slot Control Maintenance Control Aircraft Routing Internal FIDS Fleet Routing Flight Scheduling Crew Management Operational Engineering Marketing Ground Operations Maintenance and Engineering Public FIDS Airport Operations Airport Authority FAA RES International Customs Cargo Aircraft ATC Airport Command and Control DCS Weather Services Confidential 7 SOC Key Success Factors • Information support structure to allow SOC controllers to view needed data across organizational lines • Decision support systems to evaluate complex operating options • Accurate information and analysis • Role of what-if simulations • Communications capability to enable participants to work in collaboration and to transmit operating plans • Facility to accommodate organization’s business processes and information technology • Authority to make binding decisions Confidential 8 Benefits of Integration SOC Data accuracy Communication exchanges Coherent mechanism to manage data Single cohesive unit Confidential Decision Support INPUT Schedule Data Aircraft Data Maintenanc e Data Passenger Data MEL Data Ops Restrictions Gate Data Flow Restrictions Market Protection Data Flight Plan Data Ground Resource Data Payload Data Crew Data OUTPUT DECISION MANAGER EVALUATORS SRM GRM Ground Manager ARM Movement Manager/ FliteTrac PFM Dispatch Manager CRM AirCrews PEM Load Manager Revised Schedule Delays Cancellations Diversions Revised Flight Plan Profitability Assessment Revised Load Plan IMPLEMENTORS Confidential 10 Decision Support INPUT Schedule Data Aircraft Data Maintenanc e Data Passenger Data MEL Data Ops Restrictions Gate Data Flow Restrictions Market Protection Data Flight Plan Data Ground Resource Data Payload Data Crew Data OUTPUT DECISION MANAGER EVALUATORS SRM GRM Ground Manager ARM Movement Manager/ FliteTrac PFM Dispatch Manager CRM AirCrews PEM Load Manager Revised Schedule Delays Cancellations Diversions Revised Flight Plan Profitability Assessment Revised Load Plan IMPLEMENTORS Confidential 11 Decision Support INPUT Schedule Data Aircraft Data Maintenanc e Data Passenger Data MEL Data Ops Restrictions Gate Data Flow Restrictions Market Protection Data Flight Plan Data Ground Resource Data Payload Data Crew Data OUTPUT DECISION MANAGER EVALUATORS SRM GRM Ground Manager ARM Movement Manager/ FliteTrac PFM Dispatch Manager CRM AirCrews PEM Load Manager Revised Schedule Delays Cancellations Diversions Revised Flight Plan Profitability Assessment Revised Load Plan IMPLEMENTORS Confidential 12 Integrated Operations Portfolio ACARS Flight Schedule AirOps Decision Manager Revised Aircraft Routing, Flight Scheduling AirOps Ground Manager AirOps Reaccommodation Manager Schedule Data Schedule Data, Availability Slot Management Maintenance and Engineering Departure Control System Reservations AirOps Dispatch Manager Schedule Data Flight Plan, Weather Data Crew Names AirOps Movement Manager Schedule Data AirOps Load Manager Schedule Change, Planned Times, Crew Names AirCrews Payload, Fuel Data Confidential 13 Flight Operations and Crew Product Direction • Flight Operations and Crew are major segments in the Sabre Airline Solutions portfolio • Our long-term commitment is demonstrated by our greater than $10 Million Flight Operations and Crew multi-year investment plan • Investment includes: • Seamless integration of core products • Single data entry • Common look and feel • Enhancements outlined by our focus groups • Operations and Crew Recovery Confidential 14 Summary • The future of airline operations will be centered around: • Full integration of the core elements and access to surround components to maintain better control of the daily operations • Efficient decision support systems that have been designed to assist airline controllers in making effective decisions both under normal operating conditions, and in the event of off schedule operations Confidential 15 AGIFORS 2003 COME SEE US IN Room 1426 Confidential 16
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