Junos Space Frequently Asked Questions Published: 2014-11-06
Transcription
Junos Space Frequently Asked Questions Published: 2014-11-06
Junos Space Frequently Asked Questions Published: 2014-11-06 Copyright © 2014, Juniper Networks, Inc. Juniper Networks, Inc. 1194 North Mathilda Avenue Sunnyvale, California 94089 USA 408-745-2000 www.juniper.net Copyright © 2014, Juniper Networks, Inc. All rights reserved. Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Junos Space Frequently Asked Questions Copyright © 2014, Juniper Networks, Inc. All rights reserved. The information in this document is current as of the date on the title page. YEAR 2000 NOTICE Juniper Networks hardware and software products are Year 2000 compliant. Junos OS has no known time-related limitations through the year 2038. However, the NTP application is known to have some difficulty in the year 2036. END USER LICENSE AGREEMENT The Juniper Networks product that is the subject of this technical documentation consists of (or is intended for use with) Juniper Networks software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at http://www.juniper.net/support/eula.html. By downloading, installing or using such software, you agree to the terms and conditions of that EULA. ii Copyright © 2014, Juniper Networks, Inc. Table of Contents About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Documentation and Release Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Documentation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Requesting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Self-Help Online Tools and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Opening a Case with JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Part 1 FAQ Chapter 1 Junos Space Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 What Is the Supported Junos Space Release Upgrade Path? . . . . . . . . . . . . . . . . . 3 How Do I Back Up the Junos Space Software To the Database Before Upgrading? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 How Do I Upgrade Junos Space? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Chapter 2 Junos Space User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 What Web Browsers Does Junos Space User Interface Support? . . . . . . . . . . . . . . 9 Which Web browser plug-ins does the Junos Space user interface require? . . . . . 9 Which operating systems does the Junos Space user interface support? . . . . . . . 10 What display resolution is recommended for running the Junos Space user interface? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Does the Junos Space user interface support both HTTP and HTTPS? . . . . . . . . 10 What URL should be used to access the Junos Space user interface? . . . . . . . . . 10 What is the default userid/password for the Junos Space user interface? . . . . . . 10 Chapter 3 Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Which Juniper Networks Platforms Does Junos Space Network Management Platform Software Support? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 What Junos Releases Are Supported in Different Junos Space Applications? . . . . 16 What Minimum Configuration Do Network Devices Require for Junos Space Software to Manage Them? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 What Port on the Junos Space Node Does a Device Connect To? . . . . . . . . . . . . . 18 Does Using Junos Space Software to Discover Devices That are Connected to AIS and SRC Affect Those Connections? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 IPv6 and Junos Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Chapter 4 Junos Space Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 What are the Hardware Specifications for the Junos Space JA1500 Appliance? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 What Configuration Does Junos Space Require to Run the Virtual Appliance? . . . 19 Copyright © 2014, Juniper Networks, Inc. iii Junos Space Frequently Asked Questions Can I Change the IP Address of a Junos Space Node That Has Been Deployed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Chapter 5 Running Junos Space on NSM3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Installing the Junos Space Software on Network and Security Manager NSM3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Chapter 6 Fabric Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Can I Mix Hardware Appliances and Virtual Appliances When I Create a Fabric? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Chapter 7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Where Are the Log Files Required For Troubleshooting? . . . . . . . . . . . . . . . . . . . . 25 Chapter 8 Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 How Does Junos Space Look For a Topology? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 How is topology discovery different from device discovery? . . . . . . . . . . . . . . . . . 27 What is a target device in topology discovery? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 What Topology Discovery Methods Are Supported Per Platform Device for Network Monitoring? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 9 Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 What are WW Junos OS devices? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 How Is Connecting to Devices Running on Worldwide Junos OS Different From Connecting to Those Running Domestic Junos OS? . . . . . . . . . . . . . . . . . . . . 31 Part 2 Index Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 iv Copyright © 2014, Juniper Networks, Inc. List of Tables About the Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Table 1: Notice Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Table 2: Text and Syntax Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Part 1 FAQ Chapter 3 Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 3: Junos Space Network Application Platform Device Support . . . . . . . . . . 13 Chapter 8 Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Table 4: Topology Discovery Methods Supported Per Platform Device for Network Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Copyright © 2014, Juniper Networks, Inc. v Junos Space Frequently Asked Questions vi Copyright © 2014, Juniper Networks, Inc. About the Documentation • Documentation and Release Notes on page vii • Documentation Conventions on page vii • Documentation Feedback on page ix • Requesting Technical Support on page x Documentation and Release Notes ® To obtain the most current version of all Juniper Networks technical documentation, see the product documentation page on the Juniper Networks website at http://www.juniper.net/techpubs/. If the information in the latest release notes differs from the information in the documentation, follow the product Release Notes. Juniper Networks Books publishes books by Juniper Networks engineers and subject matter experts. These books go beyond the technical documentation to explore the nuances of network architecture, deployment, and administration. The current list can be viewed at http://www.juniper.net/books. Documentation Conventions Table 1 on page viii defines notice icons used in this guide. Copyright © 2014, Juniper Networks, Inc. vii Junos Space Frequently Asked Questions Table 1: Notice Icons Icon Meaning Description Informational note Indicates important features or instructions. Caution Indicates a situation that might result in loss of data or hardware damage. Warning Alerts you to the risk of personal injury or death. Laser warning Alerts you to the risk of personal injury from a laser. Tip Indicates helpful information. Best practice Alerts you to a recommended use or implementation. Table 2 on page viii defines the text and syntax conventions used in this guide. Table 2: Text and Syntax Conventions Convention Description Examples Bold text like this Represents text that you type. To enter configuration mode, type the configure command: user@host> configure Fixed-width text like this Italic text like this Italic text like this viii Represents output that appears on the terminal screen. user@host> show chassis alarms • Introduces or emphasizes important new terms. • • Identifies guide names. A policy term is a named structure that defines match conditions and actions. • Identifies RFC and Internet draft titles. • Junos OS CLI User Guide • RFC 1997, BGP Communities Attribute Represents variables (options for which you substitute a value) in commands or configuration statements. No alarms currently active Configure the machine’s domain name: [edit] root@# set system domain-name domain-name Copyright © 2014, Juniper Networks, Inc. About the Documentation Table 2: Text and Syntax Conventions (continued) Convention Description Examples Text like this Represents names of configuration statements, commands, files, and directories; configuration hierarchy levels; or labels on routing platform components. • To configure a stub area, include the stub statement at the [edit protocols ospf area area-id] hierarchy level. • The console port is labeled CONSOLE. < > (angle brackets) Encloses optional keywords or variables. stub <default-metric metric>; | (pipe symbol) Indicates a choice between the mutually exclusive keywords or variables on either side of the symbol. The set of choices is often enclosed in parentheses for clarity. broadcast | multicast # (pound sign) Indicates a comment specified on the same line as the configuration statement to which it applies. rsvp { # Required for dynamic MPLS only [ ] (square brackets) Encloses a variable for which you can substitute one or more values. community name members [ community-ids ] Indention and braces ( { } ) Identifies a level in the configuration hierarchy. ; (semicolon) Identifies a leaf statement at a configuration hierarchy level. (string1 | string2 | string3) [edit] routing-options { static { route default { nexthop address; retain; } } } GUI Conventions Bold text like this Represents graphical user interface (GUI) items you click or select. > (bold right angle bracket) Separates levels in a hierarchy of menu selections. • In the Logical Interfaces box, select All Interfaces. • To cancel the configuration, click Cancel. In the configuration editor hierarchy, select Protocols>Ospf. Documentation Feedback We encourage you to provide feedback, comments, and suggestions so that we can improve the documentation. You can provide feedback by using either of the following methods: • Online feedback rating system—On any page at the Juniper Networks Technical Documentation site at http://www.juniper.net/techpubs/index.html, simply click the stars to rate the content, and use the pop-up form to provide us with information about your experience. Alternately, you can use the online feedback form at https://www.juniper.net/cgi-bin/docbugreport/. Copyright © 2014, Juniper Networks, Inc. ix Junos Space Frequently Asked Questions • E-mail—Send your comments to [email protected]. Include the document or topic name, URL or page number, and software version (if applicable). Requesting Technical Support Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active J-Care or JNASC support contract, or are covered under warranty, and need post-sales technical support, you can access our tools and resources online or open a case with JTAC. • JTAC policies—For a complete understanding of our JTAC procedures and policies, review the JTAC User Guide located at http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf. • Product warranties—For product warranty information, visit http://www.juniper.net/support/warranty/. • JTAC hours of operation—The JTAC centers have resources available 24 hours a day, 7 days a week, 365 days a year. Self-Help Online Tools and Resources For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features: • Find CSC offerings: http://www.juniper.net/customers/support/ • Search for known bugs: http://www2.juniper.net/kb/ • Find product documentation: http://www.juniper.net/techpubs/ • Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/ • Download the latest versions of software and review release notes: http://www.juniper.net/customers/csc/software/ • Search technical bulletins for relevant hardware and software notifications: http://kb.juniper.net/InfoCenter/ • Join and participate in the Juniper Networks Community Forum: http://www.juniper.net/company/communities/ • Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/ To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool: https://tools.juniper.net/SerialNumberEntitlementSearch/ Opening a Case with JTAC You can open a case with JTAC on the Web or by telephone. x • Use the Case Management tool in the CSC at http://www.juniper.net/cm/. • Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico). Copyright © 2014, Juniper Networks, Inc. About the Documentation For international or direct-dial options in countries without toll-free numbers, see http://www.juniper.net/support/requesting-support.html. Copyright © 2014, Juniper Networks, Inc. xi Junos Space Frequently Asked Questions xii Copyright © 2014, Juniper Networks, Inc. PART 1 FAQ • Junos Space Software Upgrade on page 3 • Junos Space User Interface on page 9 • Device Management on page 13 • Junos Space Appliance on page 19 • Running Junos Space on NSM3000 on page 21 • Fabric Management on page 23 • Troubleshooting on page 25 • Topology on page 27 • Adapters on page 31 Copyright © 2014, Juniper Networks, Inc. 1 Junos Space Frequently Asked Questions 2 Copyright © 2014, Juniper Networks, Inc. CHAPTER 1 Junos Space Software Upgrade • What Is the Supported Junos Space Release Upgrade Path? on page 3 • How Do I Back Up the Junos Space Software To the Database Before Upgrading? on page 3 • How Do I Upgrade Junos Space? on page 4 What Is the Supported Junos Space Release Upgrade Path? Junos Space Network Management Platform supports upgrades from the last two versions. Junos Space Network Management Platform Release 13.1 supports upgrading from 12.3 or 12.2. Versions prior to 12.1 may require a two-step upgrade. For example, upgrading to 13.1 from 11.4 requires that you upgrade from 11.4 to 12.2 and from 12.2 to 13.1. Related Documentation • How Do I Upgrade Junos Space? on page 4 • How Do I Back Up the Junos Space Software To the Database Before Upgrading? on page 3 • Upgrading Junos Space Software Overview How Do I Back Up the Junos Space Software To the Database Before Upgrading? To back up the database: 1. Select Platform > Administration >Manage Database > Backup Database. The Backup Database dialog box appears. 2. Choose to back up the database locally or remotely. 3. If you choose to back up the database locally, be sure to move the backup files to a safe location off of the Junos Space server. The local backup files are saved in /var/cache/jboss/backup. NOTE: Be sure to back up ALL of the files (db, index and ip) in the backup directory. Copyright © 2014, Juniper Networks, Inc. 3 Junos Space Frequently Asked Questions Related Documentation • What Is the Supported Junos Space Release Upgrade Path? on page 3 • How Do I Upgrade Junos Space? on page 4 How Do I Upgrade Junos Space? NOTE: We recommend that you use Mozilla Firefox. See “What Web Browsers Does Junos Space User Interface Support?” on page 9. CAUTION: The Junos Space Upgrade supports only two consecutive releases; see “What Is the Supported Junos Space Release Upgrade Path?” on page 3. In a multi-node setup, you need not upgrade all nodes within the setup. You just need to upgrade the primary node, which in turn upgrades the other nodes in the setup. To upgrade the Junos Space Network Management Platform: 1. Ensure that the Junos Space Network Management Platform Upgrade image to which you want to upgrade is downloaded to the local client file system from the https://www.juniper.net/support/products/space/#sw website. 2. Select Platform > Administration > Applications. The Applications inventory page appears. 3. Select the Network Management Platform application and select Upgrade Platform from the Actions menu. The Upgrade Platform page appears displaying all previously uploaded versions of the Junos Space Network Management Platform image. 4. Do one of the following: • If the release to which you want to upgrade is listed on the Upgrade Platform page, select the file, and click Upgrade. The application upgrade process begins. (Go to the next step.) • If the release to which you want to upgrade is not listed on the Upgrade Platform page, click Upload via HTTP or Upload via SCP to upload the necessary Platform image to the Junos Space server. To upload the new Platform image, perform one of the following steps: a. Click Upload via HTTP. The Software File dialog box appears. i. 4 Type the name of the file (Junos Space Network Management Platform image) or click Browse to navigate to where the new Junos Space Network Management Platform image file is located on the local file system. Copyright © 2014, Juniper Networks, Inc. Chapter 1: Junos Space Software Upgrade ii. Click Upload. b. Click Upload via SCP. The Upload Software via SCP dialog box appears. You must add the following Secure Copy remote machine credentials. i. Add your username. ii. Add your password. iii. Conform by adding your password again. iv. Add the host IP address. v. Add the local path name of the Junos Software application file. vi. Click Upload. The new Junos Space Network Management Platform image file is uploaded from the local file system into the Junos Space server and is displayed by application name, filename, version, release type, and required Junos Space Network Management Platform version. When the upload is completed the Upgrade Platform Job Information dialog box appears. a. In the Upgrade Application Job Information dialog box, if you click the Job ID link, you see the Upgrade Application job on the Jobs > Job Management inventory page. i. Ensure that the job is successful. ii. Select Administration > Applications to continue with the add application process. The Applications inventory page appears. b. Select the Network Management Platform application and select Upgrade Platform from the Actions menu. The Upgrade Platform dialog box appears. You see the application file that was uploaded. c. Select the release image file to which you want to upgrade, and click Upgrade. 5. An upgrade warning message appears informing you about the list of applications that might be disabled after the upgrade. Make a note of these applications and upgrade them after the Junos Space Network Management Platform upgrade is completed successfully. Click OK. Copyright © 2014, Juniper Networks, Inc. 5 Junos Space Frequently Asked Questions NOTE: If you are upgrading from Junos Space Network Management Platform Release 13.1 to a later version, say 13.2, another upgrade warning message appears asking you whether you want the system to back up the database before the platform upgrade. Click YES or NO depending on whether you want the system to back up the Junos Space Network Management Platform database before the upgrade. Backing up the database before the upgrade helps you to recover the data if the platform upgrade fails. However, the upgrade process might be prolonged depending on the database size. When you choose to back up the database before the upgrade, you are directed to the “Database Backup and Restore” workspace. Follow the instructions specified in Backing Up the Junos Space Network Management Platform Database to back up the database. After backing up the database, select Administration > Applications > Network Management Platform > Upgrade Platform > Upgrade action to upgrade Junos Space Network Management Platform. When prompted for the second time, whether you want the system to back up the database, click NO to proceed with the upgrade. 6. You enter Maintenance mode. Junos Space Network Management Platform prompts you to enter a user name and password to enter maintenance mode. The user name is maintenance; the password is one that the administrator created during the initial installation process. 7. Enter the maintenance mode user name and password in the text field. 8. Click Log In. The Junos Space Network Management Platform upgrade process begins. The Software Install Status dialog box appears, which displays status messages using which you can monitor the current upgrade status. This process might take a while. Wait until the Return to Maintenance Menu link appears. 9. Click the Return to Maintenance Menu link. The Maintenance Mode Actions dialog box appears. 10. Click the Log Out and Exit from Maintenance Mode link. The installation progress dialog box appears, which displays the deployment status of JBoss and various other applications as the system goes through a restart after the upgrade. For example, this dialog box displays information about the applications that are being deployed, the timestamp of the deployments, and whether the applications are disabled after the deployment. CAUTION: This process might take a while. Do not reboot the system for a quick recovery. This action leaves the system in a bad state and affects 6 Copyright © 2014, Juniper Networks, Inc. Chapter 1: Junos Space Software Upgrade the upgrade operation. Wait until the login window is presented for you to log in. When the installation is complete, the Junos Space login prompt appears. NOTE: If a blank page appears instead of the login prompt, click Refresh. The login prompt is then displayed. NOTE: We recommend that you clear the Web browser cache before logging in to the upgraded software. NOTE: We recommend that you perform a functional audit on all deployed services after upgrading. You can now log in to begin using the upgraded Junos Space Network Management Platform software. For any troubleshooting, see the following logs: • /var/log/install.log—This file captures information about the Junos Space Network Management Platform upgrade and the installation of applications. Related Documentation • /var/log/jboss/server.log—This file captures information about JBoss. • What Is the Supported Junos Space Release Upgrade Path? on page 3 • How Do I Back Up the Junos Space Software To the Database Before Upgrading? on page 3 Copyright © 2014, Juniper Networks, Inc. 7 Junos Space Frequently Asked Questions 8 Copyright © 2014, Juniper Networks, Inc. CHAPTER 2 Junos Space User Interface • What Web Browsers Does Junos Space User Interface Support? on page 9 • Which Web browser plug-ins does the Junos Space user interface require? on page 9 • Which operating systems does the Junos Space user interface support? on page 10 • What display resolution is recommended for running the Junos Space user interface? on page 10 • Does the Junos Space user interface support both HTTP and HTTPS? on page 10 • What URL should be used to access the Junos Space user interface? on page 10 • What is the default userid/password for the Junos Space user interface? on page 10 What Web Browsers Does Junos Space User Interface Support? The Junos Space user interface supports the following Web browsers: • Mozilla Firefox versions 3.6 and later • Internet Explorer versions 8.0 and 9.0 • Google Chrome version 17 and later NOTE: Before you log in to Junos Space, ensure that the Adobe Flash version 10 or later plug-in is installed in your browser. NOTE: Chrome Frame plugin is required along with the Internet Explorer browser to use the Topology Discovery feature. Related Documentation • Junos Space Frequently Asked Questions Which Web browser plug-ins does the Junos Space user interface require? Following plug-in is required: • Flash Player 10 or later Copyright © 2014, Juniper Networks, Inc. 9 Junos Space Frequently Asked Questions Related Documentation • Chrome Frame plugin with the Internet Explorer browser. • Which operating systems does the Junos Space user interface support? on page 10 Which operating systems does the Junos Space user interface support? The Junos Space user interface is accessed via a Web browser and there are no dependencies on the operating system. Related Documentation • Which Web browser plug-ins does the Junos Space user interface require? on page 9 What display resolution is recommended for running the Junos Space user interface? The Junos Space user interface has been optimized for a display resolution of 1280x1024. If the resolution is lower, the complete Junos Space user interface screen cannot be displayed within the browser page and scroll bars will not appear. Related Documentation • What are the Hardware Specifications for the Junos Space JA1500 Appliance? on page 19 Does the Junos Space user interface support both HTTP and HTTPS? No, the Junos Space software supports only HTTPS. Related Documentation • What Web Browsers Does Junos Space User Interface Support? on page 9 What URL should be used to access the Junos Space user interface? Access the Junos Space user interface through the URL https:virtual-IP, where virtual-IP is the Virtual IP address assigned to the Junos Space Fabric. This IP address is assigned to the eth0:0 interface on the fabric node which hosts the active load balancer. WARNING: To avoid a BEAST TLS 1.0 attack, whenever you log in to Junos Space in a browser tab or window, make sure that tab or window was not previously used to surf a non-https website. Best practice is to close your browser and relaunch it before logging in to Junos Space. Related Documentation • Logging In to Junos Space What is the default userid/password for the Junos Space user interface? The default username is super. The default password is juniper123. This user ID has system administrator privileges and has complete access to all user interface functionality. 10 Copyright © 2014, Juniper Networks, Inc. Chapter 2: Junos Space User Interface Related Documentation • What URL should be used to access the Junos Space user interface? on page 10 Copyright © 2014, Juniper Networks, Inc. 11 Junos Space Frequently Asked Questions 12 Copyright © 2014, Juniper Networks, Inc. CHAPTER 3 Device Management • Which Juniper Networks Platforms Does Junos Space Network Management Platform Software Support? on page 13 • What Junos Releases Are Supported in Different Junos Space Applications? on page 16 • What Minimum Configuration Do Network Devices Require for Junos Space Software to Manage Them? on page 17 • What Port on the Junos Space Node Does a Device Connect To? on page 18 • Does Using Junos Space Software to Discover Devices That are Connected to AIS and SRC Affect Those Connections? on page 18 • IPv6 and Junos Space on page 18 Which Juniper Networks Platforms Does Junos Space Network Management Platform Software Support? Table 3 on page 13 lists all the product series and devices supported by Junos Space Network Application Platform software. The Junos Space Network Application Platform release notes lists only the new devices that are supported with that release. Table 3: Junos Space Network Application Platform Device Support Product Series Devices ACX Series ACX1000 ACX1100 ACX2000 ACX2100 ACX2200 ACX4000 BX Series Copyright © 2014, Juniper Networks, Inc. BX7000 13 Junos Space Frequently Asked Questions Table 3: Junos Space Network Application Platform Device Support (continued) Product Series Devices EX Series EX2200 EX3200 EX3300 EX4200 EX4200-Copper EX4500 EX4550 EX4550-40G EX6200 EX8208 EX8216 EX9200 EX Virtual Chassis EX3300-VC EX4200-VC EX4500-VC EX6200-VC MIXED-MODE-EX-VC EX-XRE Firefly VSRX-Firefly J Series J2320 J2350 J4350 J6350 LN Series LN1000 LN2600 14 Copyright © 2014, Juniper Networks, Inc. Chapter 3: Device Management Table 3: Junos Space Network Application Platform Device Support (continued) Product Series Devices M Series M7i M10i M40e M120 M320 MCG Series MCG5000 MX Series MX5 MX10 MX80 MX240 MX480 MX960 MX2010 MX2020 PTX Series Sangria PTX5000 QFX Series QFX3000 QFX3000-G QFX3000-M QFX3500 QFX3600 Copyright © 2014, Juniper Networks, Inc. 15 Junos Space Frequently Asked Questions Table 3: Junos Space Network Application Platform Device Support (continued) Product Series Devices SRX Series SRX100 SRX110H-VB SRX210 SRX220 SRX240 SRX550 SRX650 SRX1400 SRX3400 SRX3600 SRX5600 SRX5800 X45-Major 3 - SW X44-D10-Minor-SW T Series T320 T640 T1600 T4000 TX Matrix TX Matrix Plusa TXP-3D WLC Series Related Documentation WLC device • What Port on the Junos Space Node Does a Device Connect To? on page 18 What Junos Releases Are Supported in Different Junos Space Applications? The following Junos software releases are supported in different Junos Space applications. 16 Copyright © 2014, Juniper Networks, Inc. Chapter 3: Device Management Specific Junos OS releases and versions that are fully supported in Junos Space Network Application Platform 12.3 are limited to the following: Related Documentation • Junos OS Release 9.3 • Junos OS Release 9.4 • Junos OS Release 9.5 • Junos OS Release 9.6 • Junos OS Release 10.0 • Junos OS Release 10.1 • Junos OS Release 10.2 • Junos OS Release 10.3 • Junos OS Release 10.4 • Junos OS Release 11.1 • Junos OS Release 11.2 • Junos OS Release 11.3 • Junos OS Release 11.4 • Junos OS Release 12.1 • Junos OS Release 12.2 • Junos OS Release 12.3 • Junos OS Release 13.1 • Which Juniper Networks Platforms Does Junos Space Network Management Platform Software Support? on page 13 What Minimum Configuration Do Network Devices Require for Junos Space Software to Manage Them? For the Junos Space software to discover and manage devices, the following minimum configuration is expected as a prerequisite on the devices: • A static management IP is configured on the device. It could be in-band or out-of-band. This IP address must be reachable from the Junos Space server. • A user ID belonging to the superuser class exists on the device. The Junos Space software uses this user ID to authenticate the SSH connection with the device. • If you plan to use SNMP to probe devices as part of device discovery, SNMP must be enabled on the device with appropriate read-only V1/V2C/V3 credentials created. • SSH v2 is enabled on the device. Use the following command to enable SSH v2. set system services ssh protocol-version v2 Copyright © 2014, Juniper Networks, Inc. 17 Junos Space Frequently Asked Questions Related Documentation • Ping/SNMP is enabled on the device. Ping/SNMP is used to confirm whether the device is reachable and whether it is a Juniper Networks device before adding it to the system. • Discovering Devices What Port on the Junos Space Node Does a Device Connect To? As devices are brought under Junos Space management, they connect to port 7804 on the Junos Space node. Related Documentation • Which Juniper Networks Platforms Does Junos Space Network Management Platform Software Support? on page 13 Does Using Junos Space Software to Discover Devices That are Connected to AIS and SRC Affect Those Connections? When the Junos Space software discovers and manages these devices, it will automatically configure them to connect to the Junos Space server by having a new client entry under the system/services/outbound-ssh stanza. This connectivity will not interfere with any existing connections that these devices might have. IPv6 and Junos Space You can use Configuration Editor or Device Templates to configure IPv6 on devices running Junos Release 10.2 and above. 18 Copyright © 2014, Juniper Networks, Inc. CHAPTER 4 Junos Space Appliance • What are the Hardware Specifications for the Junos Space JA1500 Appliance? on page 19 • What Configuration Does Junos Space Require to Run the Virtual Appliance? on page 19 • Can I Change the IP Address of a Junos Space Node That Has Been Deployed? on page 20 What are the Hardware Specifications for the Junos Space JA1500 Appliance? For the latest Junos Space JA1500 appliance hardware specifications, see the Junos Space Product Datasheet at http://www.juniper.net/us/en/products-services/software/junos-platform/junos-space/platform/#specifications. Related Documentation • Junos Space JA1500 Appliance Overview • Parts of the Junos Space JA1500 Appliance What Configuration Does Junos Space Require to Run the Virtual Appliance? In order to deploy a Junos Space virtual appliance, you must be running a VMware ESX server version 3.5 or later that can support a virtual machine with the following configuration: Related Documentation • 64-bit Quad processor with at least 2.66 GHz • 8 GB memory • One RJ-45 10/100/1000 Network Interface Connector • 116 GB hard disk (16 GB initial disk resources + 100 GB disk resources to be added) • Deploying a Junos Space Virtual Appliance Copyright © 2014, Juniper Networks, Inc. 19 Junos Space Frequently Asked Questions Can I Change the IP Address of a Junos Space Node That Has Been Deployed? Yes, you can do it from the Administration workspace in Network Application Platform. Related Documentation 20 • Configuring the Network Settings of a Node in the Junos Space Fabric Copyright © 2014, Juniper Networks, Inc. CHAPTER 5 Running Junos Space on NSM3000 • Installing the Junos Space Software on Network and Security Manager NSM3000 on page 21 Installing the Junos Space Software on Network and Security Manager NSM3000 Starting with Junos Space Release 12.2, Junos Space can be run on an NSM3000, which is an appliance version of Network and Security Manager (NSM). To install Junos Space on an NSM3000, follow the steps in Booting and Configuring the Junos Space JA1500 Appliance from a USB Drive, at http://www.juniper.net/techpubs/en_US/release-independent/junos-space/topics/task/installation/junos-space-appliance-booting-usb.html. Related Documentation • Configuring Basic Settings for a Junos Space JA1500 Appliance • Network and Security Manager (formerly Netscreen-Security Manager) Documentation Copyright © 2014, Juniper Networks, Inc. 21 Junos Space Frequently Asked Questions 22 Copyright © 2014, Juniper Networks, Inc. CHAPTER 6 Fabric Management • Can I Mix Hardware Appliances and Virtual Appliances When I Create a Fabric? on page 23 Can I Mix Hardware Appliances and Virtual Appliances When I Create a Fabric? Yes. This is supported. Related Documentation • Fabric Management Overview Copyright © 2014, Juniper Networks, Inc. 23 Junos Space Frequently Asked Questions 24 Copyright © 2014, Juniper Networks, Inc. CHAPTER 7 Troubleshooting • Where Are the Log Files Required For Troubleshooting? on page 25 Where Are the Log Files Required For Troubleshooting? You can access the log files for the Junos Space application from the Junos Space user interface or CLI. Related Documentation • Downloading the Troubleshooting Log File from the UI • Downloading Troubleshooting System Log Files Through the CLI • Downloading the Troubleshooting Log File In Maintenance Mode Copyright © 2014, Juniper Networks, Inc. 25 Junos Space Frequently Asked Questions 26 Copyright © 2014, Juniper Networks, Inc. CHAPTER 8 Topology • How Does Junos Space Look For a Topology? on page 27 • How is topology discovery different from device discovery? on page 27 • What is a target device in topology discovery? on page 27 • What Topology Discovery Methods Are Supported Per Platform Device for Network Monitoring? on page 28 How Does Junos Space Look For a Topology? Junos Space uses SNMP to discover network elements (devices, links, ports) that are connected to the specified target devices and subnets. The Junos Space server uses SNMP probes to contact the targeted devices and get the relevant management information base (MIB) information needed to compute the topology. Related Documentation • Discovering a Topology How is topology discovery different from device discovery? The topology discovery job discovers both devices and how they are connected (link association). The device discovery job discovers only devices. Related Documentation • Topology Discovery Overview • Device Discovery Overview What is a target device in topology discovery? A device target acts as a seed device in initiating a topology discovery. Junos Space searches for all the devices and subnets that are connected to the specified device. You can specify either the hostname or IP address of the device target. You can also use a range of IP addresses or an IP subnet to initiate the topology discovery. Related Documentation • Discovering a Topology • Topology Discovery Overview Copyright © 2014, Juniper Networks, Inc. 27 Junos Space Frequently Asked Questions What Topology Discovery Methods Are Supported Per Platform Device for Network Monitoring? Table 4 on page 28 lists the supported topology discovery methods for all the product series and devices in the Junos Space Network Application Platform software. For more information about network topology discovery using Bridge Forwarding Table, IP Routes, Link Layer Discovery Protocol (LLDP), and Open Short Path First (OSPF), see the OPENNMS Linkd Wiki documentation. Table 4: Topology Discovery Methods Supported Per Platform Device for Network Monitoring Product Series Devices Topology Discovery Methods ACX Series ACX1000 IP-Route, OSPF ACX1100 ACX2000 ACX2100 ACX2200 ACX4000 BX Series BX7000 IP-Route, OSPF EX Series EX2200 Bridge-MIB, IP-Route, LLDP, OSPF EX3200 EX3300 EX4200 EX4200-Copper EX4500 EX4550 EX4550-40G EX6200 EX8208 EX8216 EX9200 28 Copyright © 2014, Juniper Networks, Inc. Chapter 8: Topology Table 4: Topology Discovery Methods Supported Per Platform Device for Network Monitoring (continued) Product Series Devices Topology Discovery Methods EX Virtual Chassis EX3300-VC Bridge-MIB, IP-Route, LLDP, OSPF EX4200-VC EX4500-VC EX6200-VC MIXED-MODE-EX-VC EX-XRE Firefly VSRX-Firefly IP-Route, OSPF J Series J2320 IP-Route, OSPF J2350 J4350 J6350 LN Series LN1000 IP-Route, OSPF LN2600 M Series M7i IP-Route, OSPF M10i M40e M120 M320 MCG Series MCG5000 IP-Route MX Series MX5 IP-Route, LLDP, OSPF MX10 MX80 MX240 MX480 MX960 MX2010 MX2020 Copyright © 2014, Juniper Networks, Inc. 29 Junos Space Frequently Asked Questions Table 4: Topology Discovery Methods Supported Per Platform Device for Network Monitoring (continued) Product Series Devices Topology Discovery Methods PTX Series Sangria PTX5000 IP-Route, OSPF QFX Series QFX3000 IP-Route, OSPF QFX3500 QFX3500-G QFX3500S QFX3600 SRX Series SRX100 IP-Route, OSPF SRX110H-VB SRX210 SRX220 SRX240 SRX550 SRX650 SRX1400 SRX3400 SRX3600 SRX5600 SRX5800 X45-Major 3 - SW X44-D10-Minor-SW T Series T320 IP-Route, OSPF T640 T1600 T4000 TX Matrix TX Matrix Plusa TXP-3D WLC Series 30 WLC device IP-Route Copyright © 2014, Juniper Networks, Inc. CHAPTER 9 Adapters • What are WW Junos OS devices? on page 31 • How Is Connecting to Devices Running on Worldwide Junos OS Different From Connecting to Those Running Domestic Junos OS? on page 31 What are WW Junos OS devices? WW Junos OS devices are devices running the world wide version of Junos OS. These devices use Telnet protocol instead of Secure Shell protocol (SSHv2) for communication. Related Documentation • Worldwide Junos OS Adapter Overview • Installing the Worldwide Junos OS Adapter How Is Connecting to Devices Running on Worldwide Junos OS Different From Connecting to Those Running Domestic Junos OS? Devices running the worldwide version of Junos OS use the Telnet protocol instead of the Secure Shell protocol (SSHv2) for communication. Because Junos Space does not support Telnet, it uses an adapter to act as a medium to connect to these devices. For more information, see Worldwide Junos OS Adapter Overview. Related Documentation • Worldwide Junos OS Adapter Overview • Installing the Worldwide Junos OS Adapter Copyright © 2014, Juniper Networks, Inc. 31 Junos Space Frequently Asked Questions 32 Copyright © 2014, Juniper Networks, Inc. PART 2 Index • Index on page 35 Copyright © 2014, Juniper Networks, Inc. 33 Junos Space Frequently Asked Questions 34 Copyright © 2014, Juniper Networks, Inc. syntax conventions................................................................viii T Index technical support contacting JTAC.................................................................x Symbols #, comments in configuration statements.....................ix ( ), in syntax descriptions.......................................................ix < >, in syntax descriptions.....................................................ix [ ], in configuration statements...........................................ix { }, in configuration statements..........................................ix | (pipe), in syntax descriptions............................................ix B braces, in configuration statements..................................ix brackets angle, in syntax descriptions........................................ix square, in configuration statements.........................ix C comments, in configuration statements.........................ix conventions text and syntax................................................................viii curly braces, in configuration statements.......................ix customer support......................................................................x contacting JTAC.................................................................x D documentation comments on....................................................................ix F font conventions.....................................................................viii I IPv6 support..............................................................................18 M manuals comments on....................................................................ix P parentheses, in syntax descriptions..................................ix S support, technical See technical support Copyright © 2014, Juniper Networks, Inc. 35 Junos Space Frequently Asked Questions 36 Copyright © 2014, Juniper Networks, Inc.