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18 MID-WEEK FOCUS Gulf Daily News Monday, 26th January 2015 Advertising feature by STEPHANIE SUTCLIFFE Milestone in customer care B in Hindi Informatics (BHI) Samsung customer service centre recently reached a new milestone in customer care. It has been awarded a first for best practice in 2014 and the second best performing ASC Premier Group in 2014, plus Samsung Gulf Electronics receptionist Vidya Sheela received the best receptionist award. “We have been striving hard to achieve such milestones and recognition from Samsung and this is proof that the hard work has paid off,” said BHI Sam- n Staff at the Samsung Customer Service Centre sung customer service centre manager Terence Leon Francis. “We are now in the lead in customer service in the entire GCC and the Middle East. “On behalf of everyone here at BHI Samsung Customer Service, I’d like to say that we Zayani Motors launches new Outlander Z ayani Motors, the exclusive dealer of Mitsubishi in Bahrain, has announced the launch of the all-new 2015 Mitsubishi Outlander GLX and GLC. The sophisticated Outlander offers a solid and enjoyable four-wheel drive performance, with a design that is comfortable yet luxurious. Mitsubishi has launched two unique models for the all-new Outlander – the five-seat GLX and the seven-seat GLS. The exterior is attractive, with a variety of charming colours – its sleek, wide and stable body is enhanced by a bold character running the length of the vehicle. You will enjoy its solid dependability, agile road-handling and excellent performance – whether you’re commuting to work or journeying through nature. Even the longest journeys are refreshing, thanks to the generous cabin space and comfortable seating that accommodates five passengers in the GLX model and up to seven in the GLS model, as well as plenty of space for cargo. The Mitsubishi Outlander is loaded with advanced functionality and premium appointments such as the 6.1” LCD touch panel display with rear-view camera, soft-touch controls, dual-zone automatic climate control and push-button engine start-stop. Two different engines are available in the 2015 Outlander models – the GLX engine comes with a 2.4 L MIVEC, 4-cylinder engine with 222 (22.6)/4100 max torque, while the GLC features a 3.0 L Spring Hill A NEW DIMENSION IN FAMILY LIVING Spring Hill One A NEW DIMENSION IN FAMILY LIVING MIVC 6-cylinder engine with 292 (29.8)/3750 max torque. A number of upgrades have also been made to the 2015 model, including Fuse hands-free link audio with USB and ipod interface, Bluetooth phone connectivity and a leather-wrapped steering wheel and gear stick. Sophisticated safety measures are in place to protect all passengers from any harm that might occur on the road. These include a highly protective RISE (Reinforced Impact Safety Evolution) body, seven SRS airbags, and intelligent electronic functions that help prevent front collisions. For more information on the Mitsub- n The upgraded Outlander 2015 ishi Outlander 2015, or to arrange a test drive, please visit Zayani Motors showrooms in Ma’ameer or Arad or call 17703703 or 17465533. are proud to be recognised at this level. “I would like to thank the management for giving us the necessary support and for acknowledging the relentless efforts of our team in bringing the highest levels of service and satisfaction to our customers in Bahrain.” Marking this auspicious moment, A A Bin Hindi Group director A Aziz Bin Hindi expressed his delight at the achievement. “Our success in standing out amongst all other GCC and Middle East distributors proves the amount of confidence customers have in our products and services,” he said. “We now have the challenge and responsibility to keep the momentum going in order to further enhance our services and maintain our leadership.” This prestigious recognition comes after Bin Hindi Informatics was appreciated for its customer wait time by Samsung Gulf Electronics last October. Bin Hindi Informatics WLL is the sole distributor of Samsung mobile phones and IT products in Bahrain and is an integral part of the A A Bin Hindi Group. Bin Hindi Informatics showroom and customer service plaza is located on Exhibition Road, opposite Hoora Police Station. For details, call 17310444.