instructions dtac happy tourist sim card thailand
Transcription
instructions dtac happy tourist sim card thailand
INSTRUCTIONS DTAC HAPPY TOURIST SIM CARD THAILAND Copyright ©2015 InternationalSIM. All rights reserved. The content of this document may not be copied,replaced,distributed,published,displayed, modified,or transferred in any form or by any means except with the prior permission of InternationalSIM. Copyright infringement is a violation of federal law subject to criminal and civil penalties. InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu Introduction Congratulations on your purchase! You made a wise decision that will save you time, money, and energy on your next trip. This instructions contains step-by-step instructions, tips, and money saving tricks. Please review the documentation to get the most out of your SIM Card. Lets get started! Requirements for Service In order to use this SIM you need an unlocked device. How do you know if you have an unlocked device? Insert the SIM card into your device. If your device indicates a provider (eg Verizon Wireless, T-Mobile) then your device is unlocked. If your device displays a different message, your device is locked. In addition, your device needs to support the correct frequency in order to call and / or use the internet. Worldwide providers use of several GSM networks (850, 900, 1800 and 1900 MHz). The GSM1800 network is widely used in Europe, the GSM850 network often in South America and Asia and the GSM1900 network especially in North America. To use your GSM anywhere in the world you will need a quad-band phone. For "faster" 3G, Internet Providers use the UMTS network (850/900/1700-AWS 1900/2100 Mhz.) To access a list of all 3G frequencies by country please visit: www.en.wikipedia.org / wiki / List_of_UMTS_networks 4G Internet. 4G stands for 4th generation and is the fourth generation of mobile telecommunications standards. It is the successor to the 3G standard. 4G is still limited globally available. For a list of all frequencies by country please visit: www.worldtimezone.com/4g.html Note: "Unlocked" means that your phone supports SIM cards from provider that are allowed. Often a provider locks a cellular phone Unlocking your Device Unlocking your device is an easy process, it simply involves dialing a code on your phone’s keypad. Most mobile phone operators will give you the unlock code and step-by-step instructions right over the phone. Call customer service and inform them you’ll be traveling out of the country and you need the „unlock code“. Apple iPhone users can visit http://www.jailbreakme.com to unlock their devices for FREE. InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu Contacting Customer Support Contact DTAC Happy costumer service from your Mobile on 1678 (press 77 for service in English) Call +66 2202 8100 (from outside Thailand) Getting started: Your sim will be automatically activated when you insert this sim into your mobile phone in Thailand. You will get a confirmation SMS (text message) within a few minutes. (Activate roaming first if you not in Thailand and want to use the SIM outside Thailand) Where can I buy top up cards?: Happy prepaid scratch or refill card is easy to buy at any 7eleven shops or any convenient stores or online at ThaiPrepaidCard.com How can I top up?: When you have the prepaid scratch or refill card, enter *100* Card serial no Card ID No * 9 # (no space in between, then dial) * After you have refilled your prepaid balance, you will receive the confirmation SMS of your new balance on your mobile screen. National Rates: Every call made to any network providers within Thailand costs 2 baht/min Sending SMS within Thailand is 3 baht per message International Rates: For premium calling rates check: http://www.dtac.co.th/en/postpaid/services/004.html#Tab1 For value for money calling rates check: http://www.dtac.co.th/en/postpaid/services/004.html#Tab2 Send SMS to other countries for just 5 Baht per message How to Dial International Calls For premium calls To place an International call you must dial ,,00“ followed by the country code. The format is: 00 + COUNTRY CODE + AREA CODE + NUMBER For value for money calls To place an International call you must dial ,,004“ followed by the country code. The format is: 004 + COUNTRY CODE + AREA CODE + NUMBER InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu Internet: Your sim card includes seven days unlimited internet access, however your data speed is throttled down after you have used your first 500MB. After you have you have used your high-speed internet allowance (or after your seven days free internet access has finished) you may buy additional data at the following rates: Type Package Details Period Auto Renew Price Less 7% VAT EDGE Speed Sign Up Code Unlimited Packages 1 Day Daily DTAC Happy Internet: 150MB max 3G speed (prepaid only) daily 49 Baht 384 Kbps *104*29*5720283*9# 1 Week Weekly DTAC Happy Internet: 1GB max 3G speed (prepaid only) 6 months 199 Baht 384 Kbps *104*28*5720283*9# Monthly Monthly DTAC Internet: 750MB max 3G speed 12 months 299 Baht 64 Kbps *104*353*5720283*9# Monthly Monthly DTAC Internet: 3GB max 3G/4G speed (Double net Promo) 6 months 399 Baht 128 Kbps *104*21*5720283*9# Monthly Monthly DTAC Internet: 1.2GB max 3G speed 12 months 449 Baht 384 Kbps *104*553*5720283*9# Monthly Monthly DTAC Internet: 6GB max 3G/4G speed + free dtac wi-fi (Double net Promo) 6 months 650 Baht 384 Kbps *104*23*5720283*9# Monthly Monthly DTAC Internet: 12GB max 3G/4G speed + free dtac wi-fi (Double net Promo) 6 months 799 Baht 384 Kbps *104*343*5720283*9# Monthly Monthly DTAC Internet: 5GB max 3G speed + free dtac wi-fi 12 months 890 Baht 384 Kbps *104*22*5720283*9# InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu Volume-based Packages(get allowance to use 3G at max speed of 42 Mbps) 75 MB DTAC Happy Internet 75 MB (prepaid only) 7 Days 49 Baht 42 Mbps *104*252*5720382*9# 250 MB DTAC Happy Internet 250 MB (prepaid only) 7 Days 79 Baht 42 Mbps *104*253*5720283*9# 100 MB DTAC Internet 100 MB 30 Days 99 Baht 42 Mbps *104*25*5720283*9# 500 MB DTAC Internet 500 MB 30 Days 199 Baht 42 Mbps *104*26*5720283*9# 1.5 GB DTAC Internet 1.5 GB 30 days 349 Baht 42 Mbps *104*254*5720283*9# 2 GB DTAC Internet 2 GB 30 days 549 Baht 42 Mbps *104*255*5720283*9# DTAC Internet Packages for smart phones, ipads, tablets, pocket wifi, and 3G modem. Mobile Internet (APN) Settings: Most Devices will configure themselves automatically to access the internet after arriving in Thailand. However in some cases you may need to manually configure the following APN Settings: APN: www.dtac.co.th Username: (leave blank) Password: (leave blank) Authentication: PAP If you still having troubles connecting to the internet call DTAC Happy costumer service from your Mobile om 1678 (press 77 for service in English) Tethering: DTAC Happy allows tethering through Mobile Hotspots. InternationalSIM offers a range of Mobile Hotspot Devices. InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu SIM Card Validity DTAC Happy Pre-Paid SIM Cards come with a validity date. Every time you top up your credit, the validity date gets extended (depending on how much you top up) If no refill is made within 45 days after the SIM’s current validity date, the SIM will expire Remark: Maximum accumulation of validity is 90 days. Coverage DTAC is the second largest mobile phone provider in Thailand. It is largely owned by Telenor group DTAC service covers all provinces and districts nationwide in Thailand DTAC HAPPY USSD Codes: Adding *9 returns English language. So *101# would give a Thai message. *101*9# would be in English. Check your remaining balance – Press: *101*9# or *101# Check your Internet credit – Press: *101*4*9# Check your SMS credit – Press: *101*2*9# Check your Happy for free credit – Press: *101*5*9# Find out your phone number – Press: *102*9# Check your Promotion – Press: *103*9# – Switch plans IVR: Press *1003 press 9 Current and last month’s usage – Press *108*9# Extend Validity - Press : *113*[number of days 30/90/180]*9# Example: *113*180*9# for 180 day extension. Turn on IR (International Roaming) – Press: *118*9# or *1018 Turn off IR – Press: *118*2*9# Check IR roaming status – Press: *118*3*9# Check the price of a call to any country – Press: 004 international_number_to_call Credit Transfer Service – Press : *112*10 digits Happy Number*amount*9# (Amounts: 20-200 Baht, 2 baht fee) IVR: *1411 Live Thai to English translation service: IVR: *1021 Check remaining balance of your internet package – *101*4*9# Check if the number is in DTAC network – *102*1*10 digits number*9# Check if the number is in DTAC network area – *102*10 digits number*9# Activate/Deactivate Happy internet – *104*71*9# (Activate) *104*72*9# (Deactivate) InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu Roaming Prepaid* Roaming is available in 46 countries. You need to activate International Roaming first 2 easy steps: 1. Call Costumer service and ask if they can activate roaming service o Call 1678 (within Thailand) o Call +66 2202 8100 (from outside Thailand) 2. Change SIM Settings InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu International Roaming will be activated within 60 minutes by DTAC Happy Costumer service and available in the next countries. *prepaid roaming is reserved for making/receiving calls, and sending/receiving SMS only. DTAC Wifi Internet Dtac offers Wi-Fi services for several parts of Thailand. While by far the smallest Wi-Fi coverage of the three carriers, it is good to know that there is some available. If you’re currently using a unlimited monthly 3G package, there’s a good chance you have Wi-Fi for free. Or if you happen to be Wi-Fi area, and just want to use Wi-Fi only for a period of time there is a package for this too. InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu How to get connected How to sign up Signing up for in Internet package easy whether you have a 3G package or not. 1 Hour Unlimited package – 19 Baht - Dial *104*619# 1 Day Unlimited package – 39 Baht – Dial *104*639# 1 Month Unlimited package -69 Baht – Dial *104*669# For dtac and Happy customers who are entitled for dtac wifi unlimited, please dial *4000 for password. **Information contained herein is subject to change without notice and is not warranted to be error-free.** InternationalSIM Tel: +31 314 820 225 • Email: [email protected] • website: www.internationalsim.eu