- Dataplug

Multi-Carrier Management Software
Multi-Carrier Management Software
Hypaship Product Guide
Mission Statement
“To provide enterprise class Carrier Management Solutions
that facilitate multi-channel fulfilment, improve delivery
success rates and reduce our customers’ costs.”
, functionality and
“The Dataplug system provides the flexibility
i-carrier software
reliability shippers demand from their mult
been wide ranging
solutions. The benefits to our business have
plug are an agile
and significant over more than 10 years. Data
ess of our
and proactive partner, contributing to the succ
ecommerce channel.”
DataPlug Ltd
Windrush House
Windrush Industrial Estate
Witney OX29 7DX
United Kingdom
+44(0)845 155 6868
www.dataplug.com
Nick Hook
International Transportation Manager (EMEA)
The Body Shop International PLC
www.dataplug.com
Multi-Carrier Shipping
Delivery Management
Many businesses spend time manually deciding which carrier to use for each order. Sometimes they even simplify their
Poor customer service in the delivery cycle is one of the biggest factors in losing repeat customers and in negative
ideal selection criteria so that a person, or a legacy system can control it. However this costs the business money, and leads
customer reviews. DataPlug can transform your delivery management:
to service failures because they were not able to put the best carrier on the right job every time.
Hypaship gives you powerful, easy to set up rules which automatically assign orders to the desired carrier. All major carriers
are included and setting the allocation rules is quick and easy.
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Allocate orders to carriers according to their expertise – get the right traffic to the right carrier
Build contingency into your supply chain by being able to switch instantly between carriers
Plug into the full range of delivery services available in the market
As well as domestic and international services take advantage of nominated day, time slot deliveries, deliveries to lockers, collect@store, returns services, multi-channel deliveries, and supplier direct deliveries
Integrate with your own Website, Shopping Cart, Order Management, Warehouse Management, or ERP system
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Bring all tracking information from all carriers to a single screen in real-time
Measure and compare carrier performance with independent service reporting
Embed order tracking into your own website for your customers to track
Carriers use their own tracking language which Hypaship translates into your own terminology so your
customers see the same consistent and easily understood status’s irrespective of the carrier used
Trigger SMS and email notifications to inform your staff or customers of deliveries and/or delays
Benefits
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Benefits
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Benefit from the simplicity of a single system
Eliminate the cost of building and maintaining interfaces to multiple carriers
Use the optimum carrier for each order
Extend the range of delivery services available for your customers
Process all orders at the same despatch point(s) and reduce warehouse costs
Manage volumes by carrier at peak times to reduce business risk
Carrier Routing Rules
The routing rules in Hypaship are the most comprehensive of any
carrier management system on the market. Any set of selection
criteria can be defined, and any number of rules can be set in a
cascade with your chosen priority levels. The rules can be as
simple or as sophisticated as you want. Three types of rules are
available:
Fixed Routing Rules
Set the carrier and service to be selected according to:
Delivery country, area or postcode
Collection country, area or postcode
Weight
Number of items
Day of the week or date range
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Conditional Routing Rules
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Set the service according to values or entries in selected fields
Calculated Routing Rules
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Choose the Fastest or the Cheapest
Shipping Solutions
Customers expect additional shipping solutions that are both reliable and easy to organise. Hypaship enables:
Returns Management
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Automation of the Returns process
Supplier Controlled or Customer Managed
Multi-Channel
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Orders can be submitted from any number of locations, and collected or delivered anywhere
International Delivery
anywhere in the world
• Ship
Generation
of commercial invoice
•Multi-language
• Generation of CN22, CN23 forms where required
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Collect at Store
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Benefits
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Increase sales with the ease and speed of implementing
additional shipping solutions
Save cost by automating the execution of shipping solutions
Implement Collect at Store by storing a list of store collection points which are presented to the user
Invoice Check
Checking your carrier invoices line by line, including surcharges, takes a long time but you will save hours with the
automatic carrier invoice checking that comes with Hypaship Premium. Expected costs are calculated and compared with
the actual carrier invoices, and detailed reports of any over-charges are generated.
Benefits
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A single source of tracking and service reporting
Enable customers to track themselves, improving customer satisfaction and reducing customer delivery queries
Activate proactive notifications to improve customer service
Replace multi-carrier jargon with consistent and easily
understandable terminology
Benefits
Set a cascade of multiple rules which is sophisticated, yet easy to use
Save money by choosing the cheapest carrier when required
Improve customer satisfaction by choosing the fastest carrier when required
Eliminate the cost and errors from manual allocation by automating the rules
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www.dataplug.com
Save the cost of manually checking invoices
Save money by capturing and querying all billing errors
Improve your accounts payable process