Introduction to Management - Prof. Andrew P. Yap

MAN 3022 – U01A – Introduction to Management
(Monday/Wednesday 7:30pm-9:45pm) MMC GL 245
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GENERAL INFORMATION
Instructor: Andrew P. Yap
Office: MANGO 411
Office Hours: by appointment
Phone: 305-403-0240
Fax: 305-348-3792
E-mail: [email protected]
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COURSE DESCRIPTION
This is an introductory course designed to help you better understand the essentials of
management and organizations. By exploring the four pillars of management (planning,
organizing, leading, and controlling) we will discover how organizations leverage their
scarce resources to achieve their goals.
The course presents an overview of the field of management, including the concept of
organizational structure. You will be introduced to the process of management in terms
of both theory and practice. We will use case discussions, interactive exercises, current
events, and relevant examinations.
At the end of the course you should know the basic principles and practices of
management. While working through this course you will see that when most businesses
fail it is because of bad management. Strive to have fun and learn as much as possible;
having a good understanding of the principles of management is vital in today’s
marketplace!
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COURSE DESCRIPTION
This course provides an analysis of organizations and the management processes of
planning, organizing, directing, controlling, and decision making.
Specific course objectives are:
1. Define the important concepts and practices of modern management
2. Identify the principle challenges managers face in achieving competitive
advantage
3. Distinguish among the management functions of planning, organizing, leading,
controlling and decision-making
4. Describe managing in the global environment, and the implications of culture,
diversity, and managerial ethics
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MAJOR & CURRICULUM OBJECTIVES TARGETED
LO_IB_01 Demonstrate understanding of how to carry out the planning function of
management including:
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Describe methods of strategic business analysis considering political,
cultural, legal, market and socio-economic forces;
Identify ways to create competitive advantage;
Explain how international business and global economic issues are
considered in strategic analysis;
Describe how to establish corporate goals;
Identify methods of planning for efficiency and effectiveness objectives;
Explain considerations for exploring outsourcing options;
Describe how to conduct analysis of strengths, weaknesses, opportunities
and threats.
LO_IB_02 Demonstrate understanding of how to carry out the organizing function of
management including:
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Describe various types of teams and group processes;
Explain how to conduct job design and scheduling of work;
Identify methods for creating effective communication networks;
Explain advantages and disadvantages of different types of organizational
structures;
Describe important aspects of human perception, expectations and
behavior in organizations;
Examine the impact of individual differences, culture, diversity, power and
politics in organizations;
Describe the antecedents of job satisfaction and specify methods to foster
it.
LO_IB_03 Formulate ways to carry out the controlling function in organizations, including:
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Discuss ways of monitoring organization systems;
Describe methods for evaluating performance and implementing feedback
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mechanisms;
Explain how to maintain human resources and human capital through
selection, evaluation, compensation, skill training and career development
processes;
Describe effective use of technology in managing systems;
Inventory various methods of compliance with legal regulations in the
workplace.
LO_IB_04 Identify ways to fulfill the leadership function of management, including:
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Explain how to foster commitment and motivation;
Explain considerations necessary for timely and effective decision making;
Contrast different leadership styles;
Prescribe actions for providing direction, support, participation, and
maintaining standards of excellence;
Explain the importance of leader vision;
Identify methods and important factors in managing crises;
Identify the situational components necessary for change, adaptation and
innovation;
Describe methods of implementation and follow-through.
LO_IB_05 Explain how linking the organizational social practices to the community is
ultimately advantageous in regard to:
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Maintaining ethical standards;
Developing sustainable influence on the business environment;
Establishing a strong reputation through community engagement.
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TEXTBOOK
Essentials of Contemporary Management
Gareth R. Jones and Jennifer M. George
McGraw-Hill, 5th Edition
ISBN 978-0077630805 or ISBN 978-1308527871 (Customized Version at FIU Bookstore)
Student online learning center for text http://highered.mcgrawhill.com/sites/0078029341/information_center_view0/
Click here to buy your textbook online at the FIU Bookstore.
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TEACHING METHODOLOGY
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Case analyses and discussion.
Internet research and discussion of assigned readings.
Individual assignments and reports.
Online quizzes.
Group Case Analyses
Course Exams
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COURSE PREREQUISITES
For information about prerequisites, click here.
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COMMUNICATING WITH THE INSTRUCTOR
In order to communicate with the instructor, please send an email via Blackboard and
allow 48 hours to reply. If there is no reply within 48 hours, please call the instructor via
telephone at the number indicated at the top of this syllabus or send an email to
[email protected] (subject MAN 3022 Hybrid)
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GRADING
Course Requirements
Weights
Online Quizzes (2 online multiple choice quizzes at 5% each)
10%
Individual Internet Assignment
5%
Current Event Presentation/Report
3%
Participation and Attendance
2%
Five Group Case Analyses (4% each)
20%
In-Class Midterm Exam
30%
In-Class Final Exam
30%
Total
100%
Letter
Grade
A
AB+
B
Letter
Grade
95-100%
B90-94
C+
87-89
C
84-86
CRange
Range
80-83
77-79
74-76
70-73
Letter
Grade
D+
D
DF
Range
67-69
64-66
60-63
<60
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ASSURANCE OF LEARNING
As a college, we care about the quality of the business education we are providing you.
More on the College’s commitment to Assurance of Learning can be found at the following
link:
http://businessonline.fiu.edu/course_addons/Learning_Commitment.pdf
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QUIZZES
Quizzes
The quizzes will be online and include 40 questions each. Each student will have 60
minutes to complete the quiz.
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DISCUSSION
It is critical that all students properly prepare for class as students will be asked to
participate in class discussions. Student not properly prepared for case discussion will
lose participation points on their course grade.
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ASSIGNMENTS
Student Homepage
Every student is required to create his/her own student homepage using the course's
Discussion Forum, which can be found on course's left navigation menu. The student
homepage is due on 5/19/15. To complete the student homepage, simply answer the
questions regarding “Introduce Yourself” and include a current photo so other students
can know who you are.
Current Event Presentations
Each class session will begin with several selected students who will complete a 3-5
minute informal presentation on an article published within the past 6 months that
discusses a company’s use of at least 2 specific management concepts covered in the
current class session chapter discussion.
If a student is selected to do a current event presentation, the student must complete the
presentation otherwise he or she will receive 0% for that portion of their course grade. A
½ to one page analysis of the current event is required to be submitted after the
presentation has been completed.
Students may be selected randomly throughout the semester. Students not selected for
the current event presentation can select any chapter in the text and identify an article
published within the past 6 months that discusses a company’s use of specific marketing
strategies related to the selected chapter. A ½ to one page analysis from these students
is required to be submitted at the beginning of class on 6/10/15
INDIVIDUAL INTERNET ASSIGNMENT
You will need to complete this assignment as an individual.
Individual Internet Assignment Description (due on 5/27/15) – for this assignment you
will need to search the internet for information that would help an entrepreneur and/or
small business owner to understand the importance of evaluating their organization’s
business plan and strategy. You would then create a simple, yet very effective step by
step instruction manual on how these entrepreneurs and/or small business owners should
write a business plan.
The length of this assignment is 2-3 pages single-spaced with 12 point font. Creativity will
be counted toward the student’s grade so be sure to print and submit a creatively and
professionally designed report. You can use programs such as Word, Publisher, etc. to
complete this assignment.
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RESEARCH PAPER
GROUP CASE ANALYSES
Each group of students will analyze assigned cases by answering the case questions and
submit the analysis on the date specified. It is important to apply relevant management
concepts where possible when addressing the questions. Length of each case analysis is 25 pages. Make sure that all team member names are on the cover page.
The following are the case analyses and due dates throughout the semester:
Due on 5/20/15
Case Chapter 1 – page 32 – Apple, with or without Steve Jobs
Case Chapter 5 – page 172 – Alcatel-Lucent Chops Away at Years of Failure
Due on 6/3/15
Case Chapter 7 – page 245 – Larry Page’s Google 3.0
Case Chapter 8 – page 282 - Benetton: A Must Have Becomes a Has-Been
Due 6/8/15
Case Chapter 10 – page 340 – How Siemens Got Its Geist Back
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DISABILITY NOTICE
If you have a disability and need assistance, please contact the Disability Resource Center
(University Park : GC190; 305-348-3532) (North Campus: WUC139, 305-919-5345). Upon
contact, the Disability Resource Center will review your request and contact your professors or
other personnel to make arrangements for appropriate modification and/or assistance.
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RELIGIOUS HOLIDAYS
The University's policy on religious holy days as stated in the University Catalog and Student
Handbook will be followed in this class. Any student may request to be excused from class to
observe a religious holy day of his or her faith.
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RULES, POLICIES, and ACADEMIC MISCONDUCT
Assignments from the text and other resources are listed below for each class session.
Students are expected to be pace their learning according to the posted course assignments.
It is expected that interactive learning and teaching will enrich the learning experience of all
students, and that each student will work in partnership with the professor to create a positive
learning experience for all. Student engagement is a necessary condition for an effective
learning experience, and includes contributions to debate and discussion (if any), positive
interactive learning with others, and an enthusiastic attitude towards inquiry. Everyone is
expected to be a positive contributor to the class learning community, and students are
expected to share the responsibility of teaching each other.
Statement of Understanding between Professor and Student
Every student must respect the right of all to have an equitable opportunity to learn and honestly
demonstrate the quality of their learning. Therefore, all students must adhere to a standard of
academic conduct, demonstrating respect for themselves, their fellow students, and the
educational mission of the University. As a student in the College of Business taking this class:
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I will not represent someone else’s work as my own
I will not cheat, nor will I aid in another’s cheating
I will be honest in my academic endeavors
I understand that if I am found responsible for academic misconduct, I will be subject to
the academic misconduct procedures and sanctions as outlined in the Student Handbook
Failure to adhere to the guidelines stated above may result in one of the following:
Expulsion: Permanent separation of the student from the University, preventing readmission to
the institution. This sanction shall be recorded on the student's transcript.
Suspension: Temporary separation of the student from the University for a specific period of
time.
Additionally the following two documents should be used by every student in business classes
that require individual or group written assignments:
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Certification of Authorship Assignment Cover Page (Individual)
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Certification of Authorship Assignment Cover Page (Groups)
For details on the policy and procedure go to ACADEMIC MISCONDUCT. (Section 2.44)
NOTE: Intensive Auditing of the course will be conducted to prevent academic misconduct.
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EXPECTATION OF THIS COURSE
As noted above, students are expected to keep up with the readings, assignments and
projects and submit all requirements on time.
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COURSE CALENDAR
Module
5/11/15
This week’s assignments
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5/13/15
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5/18/15
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5/20/15
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5/25/15
5/27/15
Complete student homepage and
work on group case analysis
The Management Process Today
Text
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Syllabus and Course
Overview
Select Groups for Case
Analyses
Chapter 1
Values, Attitudes, Emotions, and
Culture: The Manager as a Person
Managing Ethics and Diversity
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Chapter 2
Chapter 3
Managing in the Global Environment
Decision Making, Learning,
Creativity, and Entrepreneurship
Student homepage due 5/19/15 by
11pm
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Chapter 4
Chapter 5
Cases from Ch 1 and Ch 5 due at
the beginning of class
Online Quiz 1 (Ch 1-5) Available
5/21/15-5/23/15
Planning, Strategy, and Competitive
Advantage
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Discuss Cases from Ch 1
and Ch 5
Chapter 6
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No Class (Memorial Day)
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Designing Organizational Structure
Control, Change, Entrepreneurship
Individual Internet Assignment
due at the beginning of class
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Chapter 7
Chapter 8
6/1/15
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100 multiple choice questions
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Midterm Exam (Ch 1-7)
6/3/15
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Cases from Ch 7 and Ch 8 due at
the beginning of class
Motivation
Leaders and Leadership
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Discuss cases from Ch 7
and Ch 8
Chapter 9
Chapter 10
Effective Team Management
Building and Managing Human
Resources
Case from Ch 10 due at the
beginning of class
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Chapter 11
Chapter 12
Communication and IT Management
Operations Management
Online Quiz 2 (Ch 7-11) Available
6/11/15-6/13/15
Group member evaluations
submitted individually to the
professor at the beginning of
class
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Chapter 13
Chapter 14
100 multiple choice questions
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Final Exam (Ch 8-14)
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6/8/15
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6/10/15
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6/15/15
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ADDITIONAL INFORMATION
At this time, the professor has not requested the insertion of any information into this section.
Please contact the professor directly if you have any questions.
College of Business Administration - Enterprise Technology Center (RB 107)
Tel: (305) 348-6259 | Fax: (305) 348-6882 | Email: [email protected]
Copyright © 2006 FIU College of Business