HR & Admin Officer ToR - The Executive Mansion

Vacancy Announcement: HR & Admin Officer
About Tiyatien Health
Founded by survivors of Liberia’s civil war, Tiyatien Health (known in the United States as Last Mile Health) is
an NGO redefining how post-conflict nations rebuild rural public health services. Filling the massive health
worker shortage in rural post-conflict areas, we recruit and train villagers to serve as frontline health workers,
delivering home-based primary care services in villages previously thought unreachable. Tiyatien Health closely
partners with the Liberian Ministry of Health as well as international and local NGOs.
Overview of the role
The Human Resources & Administrative Officer is responsible for ensuring that Tiyatien Health is following
professional hiring standards, abiding by Liberian labor laws, and providing comprehensive support to staff.
S/he will work closely with the HR Manager and Administrative Assistant to promote and protect the reputation
of Tiyatien Health and the well-being of its team members while ensuring that best practices are in place on-site
and in coordination with other field offices as well as HQ. The HR&Admin Officer, in close collaboration with
the HR Manager, is responsible for all site-specific HR functions, including but not limited to: drafting ToRs,
the posting & strategic distribution of vacancies, conducting recruitment & hiring of qualified applicants,
maintaining updated personnel files, assisting in the performance appraisal process, and – in accordance with
TH’s Personnel Policy – organizing disciplinary processes. The candidate we seek will have knowledge of local
labor laws, a firm understanding of local recruitment avenues and practices.
Tasks and Responsibilities:
Recruitment, on-boarding and general staff support
1. Support and often lead the hiring process for all positions on-site: manage and organize the recruitment,
screening, interviewing, hiring, and orientation of all new employees.
2. Train staff in following the organization’s administrative processes, from finance to logistics, and ensure
each staff member is familiar with the safety and security policy.
3. Serve as a support person for staff who are in distress and aid them in resolving internal and external
difficulties. Where called for, advocate and/or make recommendations to Senior Management about
actions that may be taken in support of staff experiencing hardship.
Enacting policy and ensuring compliance
4. Under the supervision of the HR Manager, maintain and enforce Tiyatien Health’s Personnel Policy;
proactively suggest adjustments or changes as necessary to the HR Manager.
5. Ensure Tiyatien Health remains compliant at all times with laws and legal statutes of Liberia including but
not limited to Labor Practices, Permits and Fees, Taxation and Benefits.
Organizing and maintaining HR files
6. Customize employee contracts according to each new hire and present contracts to all new employees.
Maintain hard and soft copy files of employee contracts in established personnel files.
7.
Work with the larger HR team in maintaining hardcopy, updated personnel files and TH’s digital HR
database that includes each employee’s bio, family and professional data including emergency contacts, as
well as benefits, compensation levels, performance record, contract dates of issue & expiration, and
disciplinary actions taken.
Professional development
8. Work with the HR Manager and HR Director to develop and execute employee training and skills
development opportunities, helping TH employees advance their career and improve their skills.
9. Promote a professional culture of high performance, mutual respect, and generous dedication to TH staff
and its mission. Serve as a sounding board and offer reflection and guidance to individual staff members to
ensure TH remains true to its vision.
10. Prioritize strict confidentiality and demonstrate the utmost professional conduct at all times.
Required qualifications
• University level education in administration, management or other related field
• At least two years’ experience working in HR
• At least one year experience preferable in relief/development
• Excellent interpersonal and organizational skills with strong attention to detail
• Extensive knowledge of Liberia’s labor laws and NGO compliance practices
• Flexibility and willingness to handle multiple tasks simultaneously
• Systems-oriented: able to implement and train on organizational HR and admin procedures
• Diplomatic, calm and deliberate when handling sensitive issues
• Must be able work independently while also thriving as a team player
• Strong computer skills: MS Office, Excel and email
• Fluent in English
Preferred qualifications
• Computer savvy with experience using Google Docs, Spreadsheets, and online HR databases
• Previous experience overseeing payroll services in collaboration with a finance team
• Excellent knowledge of employment laws applicable to iNGOs (for both national and expatriate staff)
• Experience training and/workshop facilitation in a multicultural setting an advantage
Reporting relationships:
Reports directly to: HR Manager
Works directly with: Admin Assistant, other site HR&Admin Officers, Accountant, Site Management
Hiring for each of the following offices: Monrovia, Zwedru (Grand Gedeh), Cestos City (Rivercess)
Working Hours: Monday-Friday 8:00am-5:00pm and Saturday 8:00am-1:00pm
Compensation: Salary commensurate with experience
HOW TO APPLY: Please submit a resume, cover letter, and three professional references to
[email protected]. Applications accepted until April 05, 2015. Hard copies may be dropped off at
LMH’s offices in Monrovia (Congo Town next to Chinese Clinic), Zwedru or Cestos City.