AALL President Holly M. Riccio
Transcription
AALL President Holly M. Riccio
AALLCovSept2014:Layout 1 9/23/14 2:55 PM Page 1 AALL Spectrum Volume 19 No. 1 ■ September/October 2014 AALL: Maximizing the Power of the Law Library Community Since 1906 In This Issue 08 23 25 Getting to know AALL’s 2015 Executive Board candidates Networking, mutual assistance, and more: the Attorneys General Librarians’ Initiative Mentorship: the AALL push AALL President Holly M. Riccio Harnessing the Power of Connection www.aallnet.org AALLCovSept2014:Layout 1 9/23/14 12:11 PM Page 2 AALLSept/Oct2014:1 9/23/14 2:14 PM Page 1 Vol. 19, No. 1 September/October 2014 AALL Spectrum ® from the editor By Catherine A. Lemmer Editorial Staff Marketing and Communications Manager Ashley St. John [email protected] Editorial Director Catherine A. Lemmer [email protected] Copy Editor Graphic Designer Robert B. Barnett Jr. Kathy Wozbut 2014–2015 Law Library Journal and AALL Spectrum Committee Chair Vice Chair Members Ashley Ames Ahlbrand Andrew Christensen Shaun Esposito Elizabeth A. Greenfield Andrew W. Lang Deborah S. Dennison Grace Feldman Morgan Stoddard Alyssa Thurston James E. Duggan (Ex-Officio) Catherine A. Lemmer (Ex-Officio) Donna Nixon (Board Liaison) 2014–2015 AALL Executive Board President Vice President/President-Elect Secretary Treasurer Immediate Past President Executive Director Holly M. Riccio Keith Ann Stiverson Katherine K. Coolidge, Esq. Gail Warren Steven P. Anderson Kate Hagan Members John W. Adkins Femi Cadmus Amy J. Eaton Kenneth J. Hirsh Donna Nixon Suzanne Thorpe AALL Spectrum (ISSN: 1089–8689) is published monthly except January and August with a combined September/October issue by the American Association of Law Libraries, 105 W. Adams Street, Suite 3300, Chicago, IL 60603. Telephone: 312/939-4764, fax: 312/4311097, email: [email protected]. Periodicals postage paid at Chicago, Illinois, and additional mailing offices. POSTMASTER: Send address changes to AALL Spectrum, 105 W. Adams Street, Suite 3300, Chicago, IL 60603. Writers wanted — contribute to your Association’s magazine. For guidelines, visit www.aallnet.org/main-menu/publications/ spectrum/policy-spectrum.html or contact Editorial Director Catherine A. Lemmer at [email protected]. AALL Spectrum Submissions Article ideas for the following issues must be approved by the editorial director by the following dates: 2014-2015 Issue Approval Deadline Vol. 19 No. 6 April December 11 No. 7 May January 8 No. 8 June February 12 AALLNET: www.aallnet.org Advertising Representative Innovative Media Solutions 320 W. Chestnut Street P.O. Box 399 Oneida, IL 61467 Telephone: 309/483-6467 Fax: 309/483-2371 Email: [email protected] AALL Spectrum is a free benefit of membership in the American Association of Law Libraries. Of each year’s dues, $42 is for one year of AALL Spectrum. Nonmembers may subscribe to AALL Spectrum for $75 per year. For membership and/or subscription information, please contact the American Association of Law Libraries at the address above. AALL Publications Disclaimer This publication is provided for informational and educational purposes only. The American Association of Law Libraries does not assume, and expressly disclaims, any responsibility for the statements advanced by the contributors to, and the advertisers in, the Association’s publication. Editorial views do not necessarily represent the official position of the Association or of its officers, directors, staff, or representatives. All advertising copy is subject to editorial approval. The Association does not endorse or make any guarantee with respect to any products or services mentioned or advertised in the publication. All content copyright 2014 by the American Association of Law Libraries, except where otherwise expressly indicated. Except as otherwise expressly provided, the author of each item in this issue has granted permission for copies of that item to be made for classroom use or for any other educational purpose, provided that (1) copies are distributed at or below cost, (2) author and AALL Spectrum are identified, and (3) proper notice of copyright is affixed to each copy. For items in which it holds copyright, the American Association of Law Libraries grants permission for copies to be made for classroom use or for any other educational purpose under the same conditions. The Best Defense is a Good Offense “I’ve always challenged myself and the people who work with me to take new approaches to traditional business challenges, to push the envelope and constantly ask whether our sacred cows are still producing great milk.” —Irene Rosenfeld, chairman and CEO, Mondelez International, Inc. A colleague recently asked me where I preferred living upon learning that my tworésumé family maintains residences in both Chicago and Indianapolis. Deliberately misinterpreting the intent of the question, I replied, “On the tip of an envelope.” The status quo has never held much appeal for me; it’s why I sometimes get into trouble for causing creative destruction. I like to think out loud, generate ideas, cajole some interested parties into helping bring them to fruition, nurture them for a bit until stable, and then give them to someone else to manage and make their own while I go on to start the process again. As members of the legal profession, we are challenged on two major fronts. First, technology has profoundly changed, and will continue to change, the practice of law. Second, harsh and, in many cases, vitriolic criticism continues to be leveled at the legal profession for its failure to adequately prepare students for legal practice, deliver high-quality, cost-effective legal services, and equally serve all segments of society. It is reasonable in times of change, distress, and attack to respond defensively. Our greatest challenge may lie in suppressing this natural instinct. My view of our environment may be foolhardy or overly optimistic, but, at this point, it appears that our best defense may be a good offense. That is to flip the paradigm; rather than expending our intellectual energies and resources to craft a defense of our past actions in response to our critics, let’s go out and create new experiences and opportunities that advance our organizations. As law librarians, we can and should play a vital role in the design and implementation of these new experiences and opportunities. Given this, I further suggest that now is not the time to wait to be offered a seat at the table. A scary thought for many librarians for a number of reasons! First, a seat at the table comes with a responsibility to come prepared with opinions and ideas that will require developing new skills and restructuring aspects of our libraries. This will layer on top of our already full professional days. But, as David Lankes reminds us in The Atlas of New Librarianship, “Innovation is not a time slot, it is an attitude.” Second, we aren’t always comfortable taking responsibility for our own destiny. Our orientation has long been one of symbiotic service; it is a comfortable shoe that we know and like. As Christine Brock wrote in her 1974 Law Library Journal article, “Law Libraries and Librarians: A Revisionist History; or More than you ever wanted to know,” “Historically, more than any other type of library, the American law library has been bonded to the profession it serves. The development of law, the legal profession, legal education, and government in this country have been controlling factors in both the technical and physical growth of law libraries. This bondage has, to a great extent, hampered the development of institutional American law libraries and prevented them from reaching the level of development their potential would have allowed.” Third, librarians are perfectionists at heart. Rarely do we finish a project with a “just good enough” attitude. Change and innovation require that we create within our organizations a culture that permits failure. If our organizations create a culture that allows us the freedom to fail, it will encourage us all to keep tinkering until we get it right . . . well, right at least for that one halcyon moment in time until circumstances change. Last, we unconsciously project that we haven’t earned a seat at the table. Many times we fail to do a good job of claiming credit for our work and the work of our libraries. AALL Past President Jean Wenger once graciously reminded me that it diminishes the value of our work to tell a patron “It’s nothing” in response to an expression of appreciation. I carry that important reminder with me at all times. I urge you to have the courage to push past these and other barriers! A quick skim of the 2015 AALL Annual Meeting’s “must-have programming” indicates that many of us are well aware of the need to innovate and rebrand ourselves. It will not be a comfortable process as we evaluate and question every aspect of our libraries and ourselves. In the end, how we design and navigate this transformational rebranding will be determined in part by how we envision ourselves next week, next year, and so on. Again, I urge you to have the courage to think big! Courage, as Mark Engsberg shared with us in the July issue of AALL Spectrum, occurs as often in small, incidental ways as it does in life and death situations. Innovation is within all of us! If you are in need of a supportive shoulder, take David Lankes’ advice and create a crazy idea mailing list (i.e., that group of colleagues, friends, mentors, or whoever that you can bounce your ideas to for advice and opinion). I’ve got one and can vouch for its value. Our libraries and ourselves are works in progress. The comforting thought is that librarians have survived upheavals in the past and will survive again. The discomfort comes in knowing that those past survivals came with deep reflection and change. Our goal should be to have a seat at the table so that we can manage, control, and own our transformation. ■ Catherine A. Lemmer [email protected] www.aallnet.org/Blogs/spectrum-blog AALL Spectrum ■ Sept/Oct 2014 1 AALLSept/Oct2014:1 9/23/14 12:05 PM Page 2 contents FEATURES 06 San Antonio: A Year to Remember A look back at this summer’s Annual Meeting 08 Catching Up with AALL’s 2015 Executive Board Candidates The election approaches—get to know your candidates! 23 Networking, Mutual Assistance, and a Whole Lot More The Attorneys General Librarians’ Initiative (AGLI) By Kathy Carlson, Margaret (Peggy) Landwehr, Anne McDonald, and Carol Ottolenghi 25 By Ashley St. John Mentorship: The AALL Push Why it’s important to the profession and what’s in it for you By Elizabeth Christian 12 Public Relations: Outstanding Achievements Congratulations to the 2014 AALL Excellence in Marketing Award winners 28 By Nicole P. Dyszlewski Student Service Librarians: My Quest for Understanding Student services librarian? What is that? By Hadas Livnat 15 The Dog Bite Accusation Evaluating the similarities of the accusation in the film The Wizard of Oz and one in a 19th century case 30 By Tracy L. Woodard Out With the Old, In With the New Two perspectives on implementing LibGuides at an academic and a public law library By Danielle A. Becker and Shamika D. Dalton 19 The Four (Well, Three and Two Halves) Languages of Encouragement in the Classroom A mindful approach to building rapport with students By Andrea Alexander 21 Stop Me If You’ve Heard This Before Transitions in teaching legal research By Patricia Morgan Connect with Spectrum Through My Communities Interested in writing for Spectrum or the Spectrum Blog? Join the Spectrum Volunteer Pool, where you will receive announcements seeking authors for possible article topics, as well as book titles that are available for review on the blog. 2 AALL Spectrum ■ Sept/Oct 2014 32 Changing Spaces Our library spaces are being reconfigured. How can we use this opportunity for our patrons’ benefit? By Lauren M. Collins Correction: In the article “Gen X/Gen Y in Transition,” published in the July 2014 issue of Spectrum, the image included on page 13 should have been credited to the designer, Holly Swenson. We apologize for this oversight. next issue of spectrum Here’s a taste of what you can look forward to in the November issue of Spectrum: • Why law librarians (and law schools) should care about altmetrics • Catching up with attendees of the 2014 AALL Leadership Academy • The design of library subject guides • Structured writing: what is it, and what are the benefits? • Notes on millennials . . . from a millennial AALLSept/Oct2014:1 9/23/14 11:27 AM Page 3 COLUMNS AD INDEX From the Editor 01 Admirality Record Publishing 37 From the President 04 Bernan Company LLC 18 Washington Brief 05 From the Secretary 06 Bloomberg Law/ Bloomberg BNA The Reference Desk 38 BRILL 11 Cassidy Cataloguing Services 37 DEPARTMENTS Member to Member 36 Views from You 40 inside front cover CUNY Journalism Press inside back cover Oxford University Press 14 Thomson Reuters back cover Want Publishing Co. 10 West Academic 18, 39 ANNOUNCEMENTS Next Issue of Spectrum 02 Memorials 22 AALL Says Thank You 37 The 2014 AALL Election Schedule and Candidates 39 Online Only! Read More Spectrum Articles Online Skillfully Employed By Kathryn E. Crandall and Katrina M. Miller tinyurl.com/ond3m23 A look at how an in-class memo assignment can change student perceptions of the value of legal research and embrace the future of practical legal education. 32 Online Only! Read More Spectrum Articles Online Thinking Outside the (Print) Book: Creating an Online Textbook for Your Legal Research Course By Terrye Conroy and Alyson Drake tinyurl.com/pucp3xr At the end of our spring 2013 semester, after reading student evaluations, we found ourselves evaluating possible textbook options. Shockingly, our students did not like reading about legal research! None of the existing textbooks on the market truly met our specific needs because we cover state materials in the fall and federal materials in the spring, while the typical legal research textbook focuses primarily on federal materials. Furthermore, most of the textbooks we reviewed included materials, like legislative history, that we do not cover in the first year. Our solution? Creating our own online textbook! AALL Spectrum ■ Sept/Oct 2014 3 AALLSept/Oct2014:1 9/23/14 11:28 AM Page 4 from the president By Holly M. Riccio Harnessing the Power of Connection No one can whistle a symphony. It takes a whole orchestra to play it. I came across this quote recently and think it captures the essence of AALL. We all have unique experiences, great ideas, and valuable insights that, alone, are not as powerful as they become when we share them. At the 107th AALL Annual Meeting in San Antonio, we were challenged to go “Beyond Boundaries.” I hope that those of you who attended did just that, whether by participating in programs that provided innovative solutions and strategies, sitting in on Coffee Talks to gain a new perspective from a colleague, or making connections with fellow attendees through casual conversation. Connections. That’s a word you’ll hear me use a lot. When I ran for office, I identified myself as “an unapologetic Connector”—a Malcolm Gladwell term—and I continue to maintain a deep appreciation for and understanding of the importance of connection. The theme for the 2015 Annual Meeting in Philadelphia is “The Power of Connection,” and it will also serve us well in our planning and goals for the coming year. If we can all learn to harness the power of connection, we can build relationships and trust with others, making us more effective when we need to propose new initiatives, undertake difficult yet essential conversations about tough topics, or motivate others to shine and succeed. By forging stronger, trust-based connections with others— fostering truly authentic interpersonal connections—each of us can have a more positive impact in our jobs, institutions, and professional careers. The Legacy of Leadership Under President Steve Anderson’s leadership, various task forces and special committees spent the past year gathering information that will lay the groundwork for additional activities and innovations this year . . . and in years to come. I look forward to continuing the work of these groups while also undertaking some new initiatives to keep our Association strategic and provide the education and resources that our members need. • Return on Investment When the Return on Investment Study is complete and its research report and recommendations have been issued, we can begin to devote ourselves to applying these findings—identifying strategies for our members to use when communicating the value they provide 4 AALL Spectrum ■ Sept/Oct 2014 to their organizations. I look forward to working with the AALL Executive Board and all of our entities and chapters on implementing a successful course of action. • Digital Preservation The Digital Library Initiatives Special Committee submitted its final report and recommendations for the 2014 summer AALL Executive Board meeting. To contribute to the goal of increasing the digitization of legal information, the special committee urged the creation of a Law Library Mass Digitization Task Force that would develop a strategic digitization agenda, work toward the coordination of existing digital registries, and recommend solutions for enhanced discoverability of legal information collections already in major national mass digitization projects. This task force is in the process of being appointed, and I look forward to seeing what its members can accomplish in the coming year. • CLE Task Force The CLE and Practice-Oriented Education and Publications Task Force produced a comprehensive report that provides recommendations for AALL and chapter members to increase our visibility by making CLE presentations and writing for legal publications. This task force has been extended for one more year to allow it to bring its recommendations to fruition and encourage more participation by information professionals in these areas. • Business Skills Education The business of law is more important than ever. Law librarians aspiring to assume director-level positions or increased leadership roles need to be business-savvy and possess a strong command of business concepts— finance, marketing, change management, project management, communication, innovation, and leadership. By gaining a mastery of these skills, law librarians can fortify their professional toolboxes and develop new ways to advance their careers. I will be appointing a task force that will work on developing the curriculum and format for this new educational opportunity. • AMPC Content Area Teams We should continue to work toward making the Annual Meeting Program Committee more strategic and forwardthinking and including more members in the content selection and curation process. To accomplish this, I have created and implemented six Content Area Teams, tasked with working with the AMPC to develop “must have” programs and review submitted proposals to ensure that our educational offerings are delivering the maximum value to our members. I am excited to see these teams in action this year, and I look forward to the final slate of programs that they, along with the AMPC, assemble for Philadelphia in 2015. The Art of Possibility A few years ago, I was fortunate enough to be afforded the opportunity to attend the World Business Forum and, as part of that experience, to have the pleasure of seeing Ben Zander speak. The conductor of the Boston Philharmonic and author of The Art of Possibility, Zander has the unique ability to use music to help people open their minds and create joyful harmonies that bring out the best in themselves and their colleagues. His enthusiasm and passion about music and life are infectious and make his messages that much more powerful. In his book, Zander writes that “[i]n the measurement world, you set a goal and strive for it. In the universe of possibility, you set the context and let life unfold.” In one of his many TED talks, he shared his views on the role of the orchestra conductor, saying that the conductor “doesn’t make a sound. He depends, for his power, on his ability to make other people powerful.” In my year as your AALL president, I want to lead us all by example and live in the world of possibility. I will strive to find opportunity in every situation, to remind myself that for every obstacle we encounter, a new avenue opens. I am so exhilarated and honored to have this opportunity to spend the year connecting with all of the amazingly talented, motivated, and energized members—or, dare I say, orchestra players—of this Association and to hopefully fulfill the role of the orchestra conductor, empowering members to accomplish great things for AALL and the profession. ■ Holly M. Riccio ([email protected]), AALL President and Director of Library Innovation, Library Manager San Francisco, O’Melveny & Myers LLP AALLSept/Oct2014:1 9/23/14 11:28 AM Page 5 washington brief By Emily Feltren Midterm Mayhem: A Law Librarians’ Guide to Election Season Advocacy W ASHINGTON, D.C., August 27, 2014—With midterm elections just around the corner, the coming months will present many opportunities for law librarian advocacy in your home state or district. Make the most of the election season by imparting your knowledge and exerting your influence to advance AALL’s policy agenda even before ballots are cast. The following is excerpted from the Government Relations Office August 27th online advocacy training, “Making the Most of Midterms: Opportunities for Advocacy at Home.” Election Opportunities With the flood of campaign commercials and scourge of lawn signs, you’ve likely noticed: it’s election season. On November 4, voters across the country will visit the polls for the 2014 midterms, in which all seats in the U.S. House of Representatives and one third of the seats in the U.S. Senate are up for election. With so much ground at stake, midterm elections are often regarded as a referendum on the sitting president’s or incumbent party’s performance; over the past 21 midterm elections, the president’s party has lost an average 30 seats in the House and an average four seats in the Senate, and in only two of those elections has the president’s party gained seats in both chambers. (Gerhard Peters. “Seats in Congress Gained/Lost by the President’s Party in Mid-Term Elections.” The American Presidency Project. Ed. John T. Woolley and Gerhard Peters. Santa Barbara, CA: University of California. 1999-2014. Available from the World Wide Web: www.presidency.ucsb. edu/data/mid-term_elections.php.) 2014 Midterm Elections by the Numbers House of Representatives Up for election: all 435 seats Current makeup: 233 republicans, 199 democrats, three vacancies What it means: With a net gain of 17 seats necessary for a democratic takeover, it is unlikely the majority party will flip. Senate Up for election: 36 seats, including three special elections (Oklahoma, Hawaii, South Carolina) Current makeup: 21 democrats, 15 republicans What it means: A change in party control is much more likely, where republicans will need to pick up just six seats currently held by democrats in order to gain the majority. So what does all this politicking have to do with law librarian advocacy? With so much riding on this year’s races, the midterm elections offer an important occasion for constituents— like you!—to weigh in on important policy issues like access to information, patron privacy, and government transparency. The months leading up to an election provide ample opportunities to get your concerns in front of the candidates vying for your vote, as candidates are hyperaware of public opinion and are frequently available for face-to-face interaction. When you work to inform a candidate about AALL and the issues we support, you’ll solidify the support of your current members of Congress and form new relationships with candidates vying for those contested seats, accomplishing a number of advocacy goals at once. Relationships as Currency The election season brings your lawmakers and candidates out in the open. Candidates frequently host events in their districts or states where you can ask questions, solicit opinions, and form relationships. These may include structured Q&A sessions, town hall meetings, Twitter conversations, coffee hours, or meet and greets. These events are informal opportunities to introduce yourself and pitch information about law librarianship or a specific policy position. Show up with a well-researched, wellrehearsed question and a personal story to share. Candidates hold public events like these to get firsthand accounts of the impact of policies on their constituents— so take advantage! You can also use the election season to schedule an in-district or in-state meeting with your member of Congress when it would be particularly helpful to talk about issues they’re facing in the lame duck, such as surveillance reform. You’ll want to contact the scheduler in the district office to set up an appointment. Explain your purpose, the one issue you want to discuss, and who you represent. Most importantly, let them know that you are a constituent! As law librarians, you are experts on the issues facing law libraries. You should bring materials with information supporting your position to leave behind with the member of Congress or his/her staff, such as AALL’s advocacy onepagers, available at www.aallnet.org/gro. Have a legislative “ask” to make of your member of Congress—i.e., the specific action you want your senator and representative to take. This is a great opportunity to get to know the district office staff, too. I highly recommend inviting a member of Congress to tour your library, an option that’s particularly suitable for those of you who work in public or federal depository libraries. Hosting your elected official or a candidate for a tour of your library is a Advocacy Made Easy You’re interested in setting up a meeting with your senator or her staff during the September 22-26 Rosh Hashanah break to discuss the USA Freedom Act. Follow these simple steps for success: • Check Congress.gov to see if Senator X is a co-sponsor. You learn she is not. The perfect opportunity for an “ask”! • Contact Senator X’s district office and ask for a meeting with the senator or her staff. You confirm the date and time of the meeting. • Recruit a couple of friends from your AALL chapter to go to the meeting with you. • Arrive at your meeting, and learn you’re meeting with a staff member, who brings you to the small conference room. • Tell the staff person a little bit about yourself and your library. Use AALL’s advocacy resources to explain the importance of surveillance reform and privacy of library users. • Present the ask: Will you co-sponsor the USA Freedom Act, S. 2685? Whatever the response, let the GRO know. • Don’t forget to follow up with the allimportant thank you note! great way to educate him or her about the importance of law libraries, the work that you do, and the resources you provide to attorneys, judges, pro se litigants, students, and members of the public. Candidates value opportunities for interaction with constituents because constituents are the ones who vote for them and keep them in office. Library tours are an opportunity to really show the value of your library and not just tell a candidate about it. In each of these circumstances, you’ll want to do your homework before meeting with a candidate. Have a question ready to ask or an elevator pitch about your library and the legislation that most concerns you. After you meet a candidate, follow up with a thank you note or email materials about what you discussed. The GRO’s Advocacy Toolkit (www.aallnet.org/mainmenu/Advocacy/aallwash/AdvocacyToolkit) provides detailed advice to help you prepare for any advocacy interaction. (continued on page 36) AALL Spectrum ■ Sept/Oct 2014 5 AALLSept/Oct2014:1 9/23/14 12:43 PM Page 6 San Antonio AALL 2014 ANNUAL MEETING The Mid-America Association of Law Libraries (MAALL) had representation in the Exhibit Hall's Activities Area. (Above) 2013-2014 AALL President Steven P. Anderson congratulates an Exhibit Hall drawing winner. The Thomson Reuters/AALL Member Appreciation Event, held at Knibbe Ranch, was a great time for members to kick back and have some fun. (Right) Public Printer of the United States Davita E. VanceCooks speaks during Tuesday's Association Luncheon. The Cool Tools Café, held Monday, July 14. Members applaud the AALL award winners during the Association Luncheon. 6 AALL Spectrum ■ Sept/Oct 2014 AALLSept/Oct2014:1 9/23/14 12:44 PM Page 7 Photos courtesy of Brant Bender Photography The AALL Hackathon: Building the Information Future was a new addition to this year's Annual Meeting. The 2015 Executive Board candidates (read more about them on page 8!) Steven Weber, of Quarles & Brady LLP in Milwaukee, poses in front of the Law Librarians Association of Wisconsin (LLAW) Activities Area table. April Hathcock, of the University of South Carolina, talks with fellow members during CONELL's speed networking session. Fun at the Member Appreciation Event. AALL Spectrum ■ Sept/Oct 2014 7 AALLSept/Oct2014:1 9/23/14 12:57 PM Page 8 Catching Up with AALL’s 2015 Executive Board Candidates The election approaches—get to know your candidates! By Ashley St. John T he slate of candidates for the upcoming AALL Executive Board election is, as usual, a group of exceptional and talented people dedicated to our Association, to their personal careers, and to law librarianship as a whole. Learn a bit more about your candidates below. And don’t forget to check AALLNET for each candidate’s statement and biography, which will be posted this fall before the official start of the election on November 2. Vice President/President-Elect Candidates Carol A. Watson Director, Alexander Campbell King Law Library, University of Georgia School of Law, Athens What are the most important issues facing law, our members, and the profession right now? Information technology is evolving at an unprecedented pace and affects every aspect of our lives. Our traditional notions of business, education, and information are being reinvented. Creatively and collaboratively defining the role of law and law librarians as our global society adapts to the digital revolution is the most important issue we are facing. Who or what has had the greatest impact on your professional life? I have had the good fortune to work with an incredibly talented and professional group of librarians at the University of Georgia for many years now. They inspire me daily. What’s the best advice you have ever received? It takes time to save time. What is the greatest opportunity available to law librarians right now? Research and knowledge organization skills are more valuable than ever before in history. We possess the keys to the kingdom. 8 AALL Spectrum ■ Sept/Oct 2014 What is your favorite book? To Kill a Mockingbird What don’t we know about you? I can twirl fire. What is your favorite comfort food? Hands down . . . mac & cheese! Ronald E. Wheeler, Jr. Director of the Law Library and Information Resources, Suffolk University Law Library, Boston What are the most important issues facing law, our members, and the profession right now? There are several important issues facing our members right now. The entire legal profession is evolving rapidly as technology is employed in new and unforeseen ways in legal practice, in law teaching, and in law libraries; as clients exercise more control over law firm billing practices than ever before; as the number of people entering the legal profession continues to shrink; and as funding for public law libraries continues to disappear. All of these issues impact our members and the opportunities available to them. Who or what has had the greatest impact on your professional life? Without a doubt, the person who has had the greatest impact on my professional life is my former boss from Georgia State University, Nancy Johnson. Nancy mentored me in the truest sense of the word mentor. I was given broad supervisory responsibilities and the independence to develop as a manager, I was given the leeway to develop my own unique vision for law libraries, and I was pulled into opportunities to write and to develop a scholarly research agenda. She gave me all of these things while at the same time making it all really fun. The events that have had the greatest impact on my professional life are having lost so many good friends to AIDS in the late ‘80s and early ‘90s. Seeing so many © 2014 Ashley St. John of my close friends die at such young ages left me with an urgent preoccupation (more like a compulsion) with setting personal and professional goals, with figuring out what I most want from life, and with taking risks and stretching myself in order to achieve some level of fulfillment. What’s the best advice you have ever received? The greatest advice I ever received was when Nancy Johnson told me to “just sit down and write!” Whenever I begin fretting over a writing piece, I follow that advice. It always works. What is the greatest opportunity available to law librarians right now? The greatest opportunity available to law librarians right now is figuring out how to position ourselves, in light of the challenges facing the legal profession, as problem solvers who truly add value to our organizations. It is figuring out what our organizations need in order to thrive and becoming an integral part of any effort to meet that need. It is figuring out how to be a central player in each and every facet of our organizations as they continue to evolve and change to keep pace with changes in the legal industry. What is your favorite book? I love fiction, so it is really hard for me to choose just one. I recently read The Lowland by Jhumpa Lahiri, and I loved it. I love books that make me cry, and it’s an incredibly sad story. Of Human Bondage is also one of my favorites. What don’t we know about you? Oh . . . well . . . there is so much that you will NEVER know! You may not know, however, that I worked for AIDS nonprofits for several years during the 1990s after law school and before library school. What is your favorite comfort food? I think I’ll go with turkey chili over rice with lots of melted cheese and onions topped with sour cream. Yum! AALLSept/Oct2014:1 9/23/14 12:57 PM Page 9 Board Member Candidates Scott D. Bailey Global Research Services Director, Squire Patton Boggs LLP, Washington, D.C. What are the most important issues facing law, our members, and the profession right now? While increased competition and globalization may be the main factors influencing the legal industry, our members and our profession are challenged by lack of visibility. While we provide a valuable service, we are on the threshold of a choice between transforming our traditional business model and extinction. Who or what has had the greatest impact on your professional life? I have been fortunate enough to have mentors in the academic, court, corporate, and firm communities who have revolutionized the way I think about our profession and the service we deliver. Our people are our most valuable asset. As a specialized research and intelligence community, we deliver more than resources; we produce and propagate insight. Our challenge in the years to come is to leverage that unique experience, develop new knowledge products, and market ourselves as a developing force for the legal industry. What’s the best advice you have ever received? Don’t be afraid to experiment. What is the greatest opportunity available to law librarians right now? We’ve heard it all before, but now we have to act on it. Law librarians are cost-effective knowledge workers who can meet a wide array of challenges in a competitive environment. Opportunity is realized when our experience and skill meet ingenuity and marketing. As technology generates versatile tools and provides larger searchable data sets, we can tap into new areas of analysis and organize our product into more valuable forms that new customers will recognize and demand. For example, mobility of students, faculty, attorneys, and other stakeholders presents an opportunity to be mobile ourselves. Less tied to physical location and its associated costs, we can deliver our services directly to users on the go, service more customers in customized ways, and elevate our position as strategic partners in the framework of our institutions. What is your favorite book? I like the Sesame Street Little Golden Book called the Together Book. It explains that everyone has something to offer to complete the picture. Much like our law library community, built of many types of members, customers, and information providers, we all hold a piece of the puzzle to deliver excellent service and advance our field. When Big Bird needs help with a wagon, we see dozens of characters rush in with various solutions. Grover brings the wheels in that save the day, but it takes the whole community to continue to find answers for everyone. What don’t we know about you? I was a pole vaulter in high school and kept at it despite the fact that I was not very skilled. I kept trying in the face of achieving a typical height in the high jump range. My teammates referred to me as Captain Ahab because I seemed to be randomly harpooning the runway against insurmountable odds. What is your favorite comfort food? I’m a southerner, so it is a bit hard to choose. Grandmother’s biscuits and gravy were hard to beat. Comfort extended far beyond the food in her presence, and I am still searching for something that comes close. Emily R. Florio Manager of Library Services, Finnegan, Henderson, Farabow, Garrett & Dunner LLP, Washington, D.C. What are the most important issues facing law, our members, and the profession right now? Falling law school enrollment numbers, fewer associate jobs, and the mergers and right-sizing of law firms all translate into big challenges for the legal industry and for our profession today. These times of transition challenge us to serve the client-base more efficiently while remaining effective and simply doing more with fewer staff and smaller budgets. Thus, we must work even harder to keep the profession strong by showing that we are forward-thinking, innovative, compassionate, and gutsy professionals. Who or what has had the greatest impact on your professional life? My colleagues, both those with whom I have worked within libraries and those I have met throughout my career. Through these professional connections, I remain invigorated, involved, and excited by the opportunities for all law librarians to work together for the greater goals of the profession. Every type of law librarian has his/her own difficulties; through the support and guidance of my peers, colleagues, and friends, I have been able to tackle various stressors and problems head-on. What’s the best advice you have ever received? Do not ever become complacent in your job or career, because the moment you become complacent, you are letting yourself, your colleagues, and your institution down by not providing the best you can offer. I have taken this statement to mean that though I should always be proud of my accomplishments, I should never forget that the goal is to progress and always strive for more experiences, achievements, and overall growth. This mantra allows me to remain engaged, tackle thoughtprovoking questions, and provide new solutions to old problems, all while avoiding the risk of hitting a plateau or losing interest in this important work. What is the greatest opportunity available to law librarians right now? The greatest opportunity available to law librarians right now is our active involvement in shaping the profession to be ready for whatever the future has to offer. We cannot assume the status quo will remain forever, so it is absolutely crucial that we work together to showcase our growing and adaptable skillsets in order to ensure we remain critical components of the legal industry. What is your favorite book? The Little Prince/Le Petit Prince by Antoine de Saint-Exupéry has always been a favorite of mine, both as a child and as an adult. The book addresses the importance of establishing ties, being responsible for what one has created, and being proud of one’s work, along with many other themes still relevant today. What don’t we know about you? I am an avid equestrian and have been riding for 20 years. It is a welcome break from the fast-paced city life and allows me to enjoy the beautiful Virginia countryside. What is your favorite comfort food? My favorite comfort food is my Mom’s crêpes because they remind me of family, friends, and Vermont. AALL Spectrum ■ Sept/Oct 2014 9 AALLSept/Oct2014:1 9/23/14 12:57 PM Page 10 Mary Matuszak Director of Library Services, New York County District Attorney’s Office, New York What are the most important issues facing law, our members, and the profession right now? Economics. Law firms, law schools, and government/notfor-profits are all undergoing rapid change. Globalization and competition are forcing law firms to become more efficient while law schools are faced with declining enrollment, rising tuition, and pressure to produce practice-ready graduates. Government and not-forprofits want to take advantage of technology to help them do less with more, but the funding crisis is impeding their ability to do so. Luckily for us, librarians do it faster, better, and cheaper and can assist their parent organizations in becoming more efficient and costeffective. Who or what has had the greatest impact on your professional life? Linda Corbelli brought me to my first LLAGNY meeting in 1988 and strongly encouraged me to join a committee. At my first AALL meeting in Boston in 1993, it was Linda who showed me the ropes. She has been a mentor and friend ever since and has taught me everything I know. What’s the best advice you have ever received? Get involved and have fun! What is the greatest opportunity available to law librarians right now? Changes in the way information is created, procured, and utilized have created many opportunities for law librarians. Law librarians can use their skills to guide attorneys through social media, mobile applications, E-Discovery, new search tools, knowledge management, competitive intelligence, big data, legal project management, data security, and privacy. What is your favorite book? Little Witch by Anna Elizabeth Bennett, a children’s librarian. It was the first book I ever loved and it began a life-long love affair with reading. What don’t we know about you? I was a balloon handler at the Macy’s Thanksgiving Day Parade. What is your favorite comfort food? Chocolate chip cookie dough! Francis X. Norton, Jr. Head of Public Services, Law Library of Louisiana, Louisiana Supreme Court, New Orleans What are the most important issues facing law, our members, and the profession right now? Shrinkage. The entire economy has been contracting for several years, and there’s no real indication that it will end anytime soon. As a result, law firms will continue to shed attorneys, law schools will see fewer applicants, and courts will face bigger budget problems. Under these conditions, it isn’t really possible to “do more with less.” Instead, we need to change much of we do and also decide what we can do without. This can be disruptive and scary, but it can also be handled with skill and aplomb. As we move forward, we can assist each other with transitioning to new modes of operation. There should be greater collaboration between institutions of all types. As the amount of print recedes, technical services staff will have time for new tasks. Directors need to reimagine workflow within their libraries. Who or what has had the greatest impact on your professional life? Mentors. Fortunately for me, when I have asked others for advice or to proofread something that I am writing, they have always been willing to assist me and offer constructive advice. What’s the best advice you have ever received? Life is a journey, not a destination. What is the greatest opportunity available to law librarians right now? As always, it is to serve our patrons. Older lawyers don’t want to be bothered with learning multiple new databases. New lawyers don’t even know what they don’t know. We are the bridge between the way legal information has been created and organized in the past and the ever-shifting electronic platforms on which it is stored today and tomorrow. What is your favorite book? Catch-22. What don’t we know about you? I’m on a mission to bring back polyester. What is your favorite comfort food? Biscuits. ■ Ashley St. John ([email protected]), Marketing and Communications Manager, AALL Headquarters, Chicago New edition now available. Order your copy today. Relied on by attorneys and staff for speedy access to nation’s federal, state and county courts. Now featuring free online updates. 10 AALL Spectrum ■ Sept/Oct 2014 NationsCourts.com Visit our website to “Look Inside” new edition Court Reference Publishers Since 1975 AALLSept/Oct2014:1 9/23/14 11:28 AM Page 11 Online resources available for free trial Yearbook of International Organizations Online International Maritime Boundaries Online United Nations Convention on the Law of the Sea Online Edited by the Union of International Associations Coalter G. Lathrop, Sovereign Geographic, co-publication with the American Society of International Law Edited by Myron H. Nordquist, Satya Nandan, and Shabtai Rosenne† brill.com/yioo The yearbook provides a comprehensive database of intergovernmental (IGOs) and international non-governmental organizations (INGOs) worldwide. Free from print restrictions, the Yearbook Online covers over 64,000 international organizations – federations, scholarly societies, associations and transnational actors of all types. The new, flexible interface presents fully searchable content, and provides extensive hyperlinks between organization profiles and websites. • E-ISSN: 2211-2847 • Annual subscription: US$ 3,030.- Also available in print via six thematic volumes: Vol 1A and 1B: Organization Descriptions and Cross-References Vol 2: Geographical Index — A Country Directory of Secretariats and Memberships Vol 3: Global Action Networks — A Subject Directory and Index Vol 4: International Organization Bibliography and Resources Vol 5: Statistics, Visualizations and Patterns Vol 6: Who’s Who in International Organizations brill.com/mboo International Maritime Boundaries is an unmatched comprehensive reference for international state practice concerning maritime boundary delimitation, and is used and referenced widely by practitioners and scholars of international law. The 2013 update added over 20 new reports, maps and treaty texts to this unique publication, as contributing authors provide expert analysis and first-hand knowledge of newly delimited maritime boundaries in the Atlantic Ocean, Pacific Ocean, Indian Ocean, Persian Gulf and the Caribbean Sea. • E-ISSN: 2214-8388 • Annual subscription: US$ 880.• Outright Purchase: US$ 3,310.- • ISBN: 9789004255197 • List price: Six-volume set US$ 3,346.- For more information, a free 30-day institutional trial, consortia deals and pricing options, please contact the Brill Sales Department at [email protected] brill.com/loso These Commentaries are based almost entirely on the formal and informal documentation of the Third United Nations Conference on the Law of the Sea (UNCLOS III, 1973-1982), coupled, where necessary, with the personal knowledge of editors, contributors, or reviewers, many of whom were principal negotiators or UN personnel who participated in the Conference. The scope and duration of the “Virginia Commentary” project is without precedent as an academic undertaking in the field of international law. The project was conceived by its editors to meet the need - particularly essential in the absence of an official legislative history for the Convention - for an objective and comprehensive analysis of the articles in the Convention and in the Agreement relating to the Implementation of Part XI of the Convention that entered into force in 1996. • E-ISBN: 9789004249639 • Outright Purchase: US$ 2,890.- AALLSept/Oct2014:1 9/23/14 11:28 AM Page 12 Public Relations Outstanding Achievements Congratulations to the 2014 AALL Excellence in Marketing Award winners By Nicole P. Dyszlewski T he marketing strategy or public relations initiatives that work well for one library might not necessarily work well for another. One of the most impressive qualities shared among the 2014 Excellence in Marketing Award winners is that they each evaluated their patrons and their unique communities and creatively produced marketing materials that were able to speak to their audiences and stakeholders. AALL’s Excellence in Marketing Award honors outstanding achievement in public relations activities by an individual, group of individuals, library, chapter, special interest section, consortium, caucus, or any other group affiliated with the Association. This year’s winners include a law firm library, a federal court library, a chapter, a public academic/county law library, and a private academic law library. importantly, was used as a tool in the successful advocacy by the library director for funding for a new position in the 2014 library budget. readers to historical idioms (such as pussle gut) as a way of highlighting a five-volume historical dictionary from the library’s collection. In addition to drawing readers’ focus to a selection of online historical collections by using screenshots and links, the newsletter spotlights The Needle, a newsletter from the McCornack General Hospital, a convalescent hospital for Army officers during World War II and a previous tenant of the Richard H. Chambers Court of Appeals Building. In fact, one of the library’s patrons, a judge, was admitted to the hospital in the 1940s. According to Branch Librarian Joy Shoemaker, his response to the content of the newsletter “turned into a research opportunity to help the judge track down his personal admittance information.” Best Brochure Thompson Coburn LLP @YourLibrary Infographic Best Newsletter Ninth Circuit Library–Pasadena Branch Library News—Summer 2013: The History Issue While the infographics in the winning entry for Best Brochure (pictured below) are impressive, even more impressive are the breadth and depth of the underlying statistics on which the infographics were based. Most remarkable was the response of the target audience to the brochure. According to the entry form, submitted by Mary Kay Jung, Thompson Coburn’s director of library services, not only did the winning brochure raise awareness of library services, but it also led to increased use of those services and, most The Summer 2013 issue of the library’s quarterly newsletter, Library News, (pictured above) was written to welcome and orient new law clerks, as well as to celebrate the library’s new partnership with the Pasadena Digital History Collection. The so-called History Issue starts by introducing, or reintroducing, o oogle wers; Google can bring you back 100,000 answers answers; “G a librarian librarian can bring you ou back the right one. e.” Best Use of Technology -- Neil Gaiman, Gaiman, man, Author Author ADMINISTR AT AT TIVE OPERATIONS OPERAT ATIONS T S ADMINISTRATIVE E LECTRONIC CTRONIC C SERVICES SERVICES CES ELECTRONIC LLEGISLATIVE EGISLAT AT TIVE VE & COMPLIANCE COMPLIANC CE SERVICES SERVICES R ESEARCH SERVICES S CES RESEARCH P URCHASING G PURCHASING M ONITORING MONITORING LLEGISLATIVE EGISLATIVE VE R ESEARCH RESEARCH R ESEARCH RESEARCH 27% 61,254 6 1,910 H EADLINE HEADLINE ARTICLES ARTICLES FOR CLIENTS 73% 3% GS I IN AR HE ALL NA ON SSIIO ESS RE GR G NG ON C CO D RD OR ECO EC RE R Quick Reference Reference H EADLINE HEADLINE CATEGORIES CA ATEGORIES 75 $ 491K $491K K M LITIGATION/TRANSACTIONS LITIGATION/TRANS N ACTIONS KM T RANSACTIONS TRANSACTIONS USERS U SERS 1,491 491 1,491 O FFICE COPIES COPIES OFFICE P ROVIDED PROVIDED P RINT M ATERIALS PRINT MATERIALS PROCESSED O FFICE OF OFFICE INFORM ATION A ND INFORMATION AND REGULATORY AFFAIRS R EGULATORY AFF FAIRS Hitss AAdded dded ded Entries ies es Users er NV VOICE INVOICE V ERIFIC CATION VERIFICATION #1 #2 11888,,511 0 M ISSOURI MISSOURI LAW WYERS LAWYERS W EEKLY WEEKLY 200 #4 AN JA B EB FE R MA P APR 125 REGUL ATION REGULATION 16 6 11 Y AY MA UL JJU UN JJU UG A AU SEP T OC V EC NO D C LASSES CLASSES B EB FE R AR MA PR APR AP Y AY MA UN JJU UL JJU G AU AU SEP T OC V NO H ITS HITS 525 C DEC 2011 N EW CLIENTS CLIENTS NEW RESE ARCH RESEARCH M ISSOURI MISSOURI CA SES CASES 11,465 465 2012 405 4 S TUDENTS UDENTS STUDENTS 1 ,601 601 01 1,601 O NE- ON N- ONE ONE-ON-ONE D OCUMENT RETRIEV RIEV VAL DOCUMENT RETRIEVAL = 868 E X XPER TW ITNESS DATABASE DATABA A SE EXPERT WITNESS #3 NAT TIONAL NATIONAL LAW W JOURNAL JOURNAL 27 TR AINING TRAINING LLEGISLATION EGISLATION N C LIENT INT NT TAKE CLIENT INTAKE S T. LOUIS LOUIS ST. BUSINESS JOURN AL JOURNAL 20 9 AN JA 41 40 30 29 0 50 C OURTHOUSE COURTHOUSE N EWS NEWS 35 25 LLEGISLATIVE EGISLATIVE VE & R EGULATORY MONIT M ORING REGULATORY MONITORING 100 R OUTINGS ROUTINGS #5 45 43 25 H ITS HITS W IKIS WIKIS 22,508 1 ,230 1,230 D AILLY REPORT REPOR ORT DAILY FOR EXECUTIVES CUTIVES H ITS HITS 31 = 3,445 3 445 C OLLECTION N MA INTENANCE COLLECTION MAINTENANCE 2000 50 220 = 30,047 LLITIGATION ITIG TIGATION USERS USERS O TH HER OTHER CA N NCELL ATIONS CANCELLATIONS 1000 IINTERLIBRARY NTERLIBRARY LLOAN OAN M ONITOR RED RESOURCES MONITORED $101K 101K $58K 8K 0 LEGIS EGIS LA ATIVE HISTORIES HISTORIES S LEGISLATIVE T AILORED O N EWS TAILORED NEWS C ONTRACT CONTRACT RENEGOTIATION R ENEGOTIATION T OT TAL TOTAL SAVINGS SA AVINGS D OCKETS DOCKETS N EW CLIENTS CLIENTS NEW RESE ARCH RESEARCH ,365 =1 1,365 ADDITIONS DITIONS 3, 166 3,015 3,166 P RIMARY PRIMARY R ESOURCES RESOURCES S ECONDARY Y SECONDARY R ESOURCES RESOURCES *BAS SED ON 2012 DATA *BASED 12 AALL Spectrum ■ Sept/Oct 2014 © 2014 Nicole P. Dyszlewski Chicago Association of Law Libraries Call CALL in the Exhibit Hall 1,5 572 1,572 1,4 , 21 1,421 Directional Directional 358 LLEXIS EXIS XIS CA ANCELLATION CANCELLATION 2,2 94 2,294 Competitive C ompetitive IIntelligence ntelligence & Research Research Projects P rojects j t 51 FOR FIRM LI BRARIES LIBRARIES SA AVINGS SAVINGS $332K 332K PU LA BLIC W S R RE EPO EP OR RT TS S N EWS NEWS RESOURCES ES SE ARCHED D SEARCHED By combining a variety of technologies, among them a desktop audio recording program, an MP3 player, and the nearly extinct wall-mounted telephone, the Chicago Association of Law Libraries (CALL) made an old-school phone into a fresh, new marketing tool. In an effort to reimagine the typical Exhibit Hall display for the AALL Annual Meeting in 2013, this chapter outdid itself by creating an eye-catching and engaging display steeped in Chicago pride (see photo above). The exhibit featured a AALLSept/Oct2014:1 9/25/14 2:30 PM Page 13 phone receiver mounted into a booth decoupaged with pictures and logos of Chicago landmarks and regional ephemera for authenticity. Those interested in learning more about CALL or the city of Chicago could pick up the phone and listen to one of 10 recorded scripts. This display not only caught the attention of meeting attendees, but it also provided bits of information in a creative and fun manner. No wonder the chapter chose to bring the display home and roll it out again at the chapter’s September business meeting. Best Campaign Emory University School of Law Hugh F. MacMillan Law Library Stress Busters Best PR Toolkit University of Arkansas at Little Rock William H. Bowen School of Law Library The Library is More Than a Place to Study The librarians at the University of Arkansas at Little Rock William H. Bowen School of Law Library have as many different tools in their PR toolkit as they do different types of patron groups at the library. Because the library serves as both the law school library and the Pulaski County Law Library, it serves patrons with diverse needs and abilities. The toolkit successfully addresses various patron groups and does so in both print and digital media with bathroom newsletters; Facebook posts; a Pinterest page; separate brochures for students, faculty, recent graduates, and attorneys; large monitors/media screens; displays inside and outside the library (see photo above); and swag. All of the materials convey a harmonious branded message to patrons, and some of the items have interspersed humor and fun. The brochures, in particular, emphasize the friendly staff with text descriptions of available services and prominent photographs of the staff on nearly every page. One item of swag that stands out in the toolkit is a branded coaster used as a promotional giveaway when the library changed its policy to allow food and drinks. Overall, the toolkit emphasizes library services and provides many ways for patrons to interact with the library, engage with available resources, and provide feedback for future services. From the way the campaign was described and documented in the entry materials, it sounds like it would be impossible not to feel less stressed about exams after engaging in all or part of the Hugh F. MacMillan Law Library’s Stress Busters program. It would also be impossible to overlook the library as a source of caring and comfort for future exam studying. This two-week campaign designed to help law students cope with exam pressures was piloted in 2012 and was a full assault on stress and exam anxiety in the spring and fall of 2013. The library staff worked diligently to promote the campaign through the existing law school communication channels, the library bathroom newsletter, social media, word of mouth, posters, a display, fliers, and the library’s homepage. Holistic, non-traditional law library services and resources were featured, such as board games; therapy dogs; healthy snacks and junk food; comfortable seating, including beanbag chairs; exam-taking tips; a relaxation room featuring music therapy; coffee and hot cocoa breaks; and relaxation tips. Also, students could schedule chair massages with a massage therapist! Our Gratitude and Congratulations Recognizing that public relations and marketing are important to all law librarians and all law libraries, AALL, through its Excellence in Marketing Award, seeks to highlight and celebrate outstanding achievements in marketing. If you would like to learn more about the award, the award committee, the previous winners of the award, or details about the submission process, please visit www.aallnet.org/main-menu/ Member-Resources/AALLawards/ award-eim.html. The Excellence in Marketing Subcommittee of the AALL Public Relations Committee would like to express our gratitude to all who submitted entries for this year’s award, and we congratulate this year’s winners. Finally, we encourage future submissions for this award. The entry deadline for the 2015 Excellence in Marketing Award is February 1, 2015. ■ Nicole P. Dyszlewski (nicole.dyszlewski@ legislature.maine.gov), Senior Law Librarian, Law & Legislative Reference Library, Augusta, Maine AALL Spectrum ■ Sept/Oct 2014 13 AALLSept/Oct2014:1 9/23/14 11:37 AM Page 14 /08 "7"*-"#-& 09'03% )*4503*$"- 53&"5*&4 PQJMPVQMBXDPNIPNF0)5 Q Q Oxford Histo Historical orical T Treaties reaties s 0)5 JT UIF QSFNJFS SFTPVSDF F GPS IJTUPSJDBM USFBUZ SFT SFTFBSDI TFBSDI BOE IPNF UP UIF GVMM UFYU PG The Consolidated Consoliidated T reaty Series UIF POMZ DPNQSFIFOTJWF DPMMFDUJPO Treaty Series UIF "WBJMBCMF 0YGPSE PG USFBUJFT PG BMM OBUJPOT DPODMVEFE GSPN G UISPVHI " W WBJMBCMF WJB UIF 0YGP PSE 1VCMJD 0YGPSET *OUFSOBUJPOBM -BX QMBUGPSN 0)5 JT D DSPTTTFBSDIBCMF XJUI 0YGP 0 SET MFBEJOH QVCMJD JOUFSOBUJPOBM MBX BOE GVODUJPOBMJUZ SFTPVSDFT BO OE CFOFýUT GSPN B NPEFSO NPE EFSO JOUVJUJWF JOUFSGBDF B BOE TPQIJTUJDBUFE GVOD DUJPOBMJUZ ,FZ 4JUF 4 'FBUVSFT t "DDF "DDFTT FTT GPS UIF ýSTU UJNF UIF F DPNQMFUF The Cons solidated T reaty Series Consolidated Treaty Series JO BO BDDFTTJCMF JOUVJUJWF JOUVJUJW WF GPSNBU "WBJMBCMF t" WBJMB W BCMF WJB UIF 0YGPSE 1VCMJD 1VC CMJD *OUFSOBUJPOBM -BX QMBUGPSN BMMPXJOH VTFST Q T UP DSPTT TFBSDI 0YGPSET TFBSD DI BMM PG 0YGPSE T QVCMJD JOUFSOBUJPOBM MBX SFTPVSDFT SFTPV VSDFT t (FOF (FOFSBM FSBM FEJUPS 3BOEBMM -FTBG -FTBGGFS GGFS o 1SPGFTTPS PG -FHBM -FHBM )JTUPSZ BU 5JMCVSH 5JMCVSH -BX -B BX 4DIPPM o FOTVSFT BVUIPSJUZ FOTVSFT BDDVSBDZ BOE BVUI IPSJUZ XIJMF PWFSTFFJOH PWFST TFFJOH UIF FYQBOTJPO PG P UIF TJUF UP JODMVEF DPNNFOUBSZ JOD DMVEF BEEJUJPOBM DPNNF FOUBSZ BOE DPOUFYUVBM DPOUF FYUVBM JOGPSNBUJPO t &YUFOE SFTFBSDI DBQBCJMJUJFT D VTJOH B UIF 0YGPSE -BX $JUBUPS $ HSPVOECSFBLJOH SFTFBSDI OBWJHBUJPO UPPM QSPWJEJOH QSP PWJEJOH EJSFDU CFUXFFO 0YGPSE DPOUFOU MJOLT C DPOUF FOU BOE DBSFGVMMZ TFMFD TFMFDUFE DUFE UIJSE QBSUZ XFCTJUF XFCTJUFT FT *G ZPV BSF JOUFSFTUFE JO B RVPUF EBZ '3&& USJBM PS SFDFJWJOH NPSF JOGPSNBUJPO BCPVU UIJT Z H Q QSPEVDU QMFBTF DPOUBDU VT BU MJCSBSZNBSLFUJOH!PVQDPN 3 AALLSept/Oct2014:1 9/23/14 11:28 AM Page 15 Evaluating the similarities of the accusation in the film The Wizard of Oz and one in a 19th century case By Tracy L. Woodard BX he CMF BM The Dog Bite Accusation BX PS JOH MZ T he 1939 classic American film The Wizard of Oz opens with a dramatic theme, the dog bite accusation of a presumed dangerous dog. In the opening scene, Dorothy claims that her dog Toto was attacked by Ms. Gulch. The audience does not see the attack occur, but Dorothy tells the audience about it. She says, “Ms. Gulch hit Toto right over the back with a rake just because she says he gets in her garden and chases her nasty old cat every day.” Based on Dorothy’s discourse, it appears that Ms. Gulch attacked Toto with a rake. However, Ms. Gulch’s version of the incident is theatrically different. Ms. Gulch claims that Toto bit her, and she successfully obtains a sheriff ’s order to have the dog destroyed. Ms. Gulch’s dog bite complaint, backed by the sheriff ’s order to destroy Toto, is the catalyst that ultimately sends Dorothy to Oz. In a law journal article titled L’Oz, Emily Albrink Hartigan discusses the correlation between the dog bite and the sheriff ’s order in the film. She writes that, “The Wizard of Oz . . . is set in motion by the legal document that Miss Gulch waves at Uncle Henry and Auntie Em. That law-proclaiming © 2014 Tracy L. Woodard document is an order allowing Miss Gulch to take Toto away from Dorothy.” Clearly, the dog bite sequence, including the sheriff ’s order to destroy Toto, serves as an important and foreboding literary device that sends Dorothy on her journey to Oz. The absence of this biting literary device in the 1900 book by L. Frank Baum and its inclusion in the film caused me to wonder why the script writers, Noel Langley, Florence Ryerson, and Edgar Allen Woolf, added the formidable scene. I wondered if there was a court case that inspired the dog bite sequence, and I set out on a research journey to find the case that inspired the dog bite accusation in the film. I used Bloomberg Law and searched for New York cases from 1856-1939— the state and year of L. Frank Baum’s birth through the release date of the film. I chose Baum’s state and year of birth as the starting point because he authored the book that the film was based on. My search terms were the following: (dog P/ bite OR bit!) AND (order OR ordinance) P/ mayor OR sheriff. The search strategy retrieved cases from the designated jurisdiction and time frame that included the word “dog” within the same paragraph as the word “bite” or words beginning with “bit” (I used the root expander after “bit” to capture words that begin with the letters bit, like bitten or biting ) and also contained the word “order” or “ordinance” within the same paragraph as the word “mayor” or the word “sheriff.” The search found two cases: People ex rel. Dillon v. Board of Metropolitan Police (1862), hereafter Dillon, and People ex rel. Shand v. Tighe (1894), hereafter Shand. Both of these cases took place seemingly light years before the release date of the 1939 Hollywood film. The Dillon case took place almost 80 years before the film, and the opinion in the Shand case was written approximately 40 years before the film. The large gap in time between the cases and the film may certainly be evidence that the script writers had no knowledge of the cases at all. Ultimately, I found the dog bite accusation in the Shand case to be dissimilar to the dog bite accusation in the film based on the status of the dogs. The status of the dog in the Shand case AALL Spectrum ■ Sept/Oct 2014 15 AALLSept/Oct2014:1 9/23/14 11:28 AM Page 16 was changed to “not dangerous,” and Shand’s dog was legally allowed to live (see pop-out below), whereas the dog in the Dillon case and the dog in the film were marked for destruction, by municipal order, and the orders were unrevoked. Although the dog bite accusation in the Dillon case has more in common with the dog bite sequence in the dog did not bite the child, and, therefore, he does not transport the dog to the station nor does he destroy the dog. The police officer is fired for disobeying the order, sues for damages, and loses his case. Certainly, there are critical differences between the dog bite scenario in the film and the Dillon case. One of the biggest discrepancies is that the dog bite complaint in the film is fantasy, The opinion reads that “The complaint alleges no attack by the dog, and when I come to read the evidence given by Croke [defendant, Thomas Croke] . . . I find that he swears that the dog was on the street with the owner’s boy, and that (to use his exact words) ‘I got hold of the boy and the dog bit me,’ so that instead of the dog making an attack, Croke seems to have attacked the boy and the dog defended him.” Shand’s dog bit a person while defending its owner. This is different from the fate of the dog in the Dillon case and the dog in the film The Wizard of Oz. The status of the dog in the Dillon case and the dog in the film are not changed in favor of preserving the dog’s life; by municipal order, both dogs are marked for destruction. The Wizard of Oz, the Shand case is noteworthy because it summarizes the law and explains what happens when a dog bite accusation occurs. For example, the Shand opinion reads, “The common council many years ago passed an ordinance that if any dog shall ‘attack a person’ at any place . . . upon a complaint being made to the mayor, or a police justice, he shall inquire into the complaint.” The opinion continues to summarize the law by stating that “and if satisfied of its truth, and that such dog is dangerous, he shall order the owner or possessor of such dog to kill him immediately.” Dissecting Dillon Far from the glamour and film perfection of classic Hollywood, the Dillon case takes place in Brooklyn, New York, during the American Civil War, one year before the violent Draft Riots in New York City. Recall the film Gangs of New York; that is the approximate time frame and location in which the Dillon case takes place. The Dillon case involves a dangerous dog bite scenario, as well, but the case weighs on a police officer’s ability to determine the merit of the dog bite accusation. A woman named Ms. Lynch testifies that a dog bit her child. She obtains a mayor’s order to have the dog destroyed. The presiding sergeant at the Metropolitan Police Department testifies that he issued Police Officer Patrick Dillon an order to bring the dog to the police station or destroy the dog. Alternatively, Police Officer Patrick Dillon testifies that the order was to bring the dog to the police station or destroy the dog on the condition that the officer determined that the dog bit the child. The police officer determined that 16 AALL Spectrum ■ Sept/Oct 2014 whereas the dog bite complaint in the Dillon case is reality, a part of a lawsuit. Another contrasting point is that the jurisdictions where the alleged dog bites take place differ. The Wizard of Oz takes place in Kansas, and the Dillon case takes place in New York. Another difference is that Ms. Gulch claims that a dog bit her, whereas in the Dillon case, Ms. Lynch claims that a dog bit her child. (It is interesting to note, however, that in one of the script versions written by Noel Langley, Ms. Gulch is a mother who has a son named Walter, and she claims that Toto bit her son (Aljean Harmetz, The Making of the Wizard of Oz, [1984]). The differences are present, but the basic similarities prevail: the dog bite accusation, the meritless complaint, the municipal order, the desire to destroy the dog, and the competing eyewitness testimony. Dog Bite Complaint There are basic similarities between the dog bite claim in the film and in the Dillon case. In the film, Ms. Gulch rides a bicycle on to the property of Dorothy Gale’s home and announces that Toto bit her. She states, “I’m all but lame from the bite on my leg!” patting her thigh directly as she makes her allegation. Her accusation is that Toto bit her, and, as a result of the injury, she almost lost the ability to use her leg. Maybe Ms. Gulch patted her thigh for no reason or because she was tired from bicycling or because she intended to show where the alleged dog bite had taken place. Could she ride a bicycle if she sustained a severe dog bite on the thigh, a bite that “almost made her lame?” Nevertheless, Ms. Gulch’s claim that she was bitten by Toto is seeded in the film. Ms. Lynch also makes a dog bite complaint in the Dillon case. She testifies that a dog bit her son. She says, “On Sunday evening my little boy was playing at the door; there was a dog there with a bone near by [sic]; he dropped the bone and bit the child on the neck and on the arm.” Ms. Lynch describes a disturbing dog attack involving her child. To be sure, the film The Wizard of Oz is fantasy and the Dillon case actually happened; therefore, comparing the severity of the dog bites is null because one is fiction and the other is a part of historical reality. Nevertheless, the similarity prevails that a dog bite complaint is established in the film and in the Dillon case. Meritless Complaint A second comparison is that both dog bite accusations are viewed as meritless. Uncle Henry dismisses Ms. Gulch’s dog bite assertion by sarcasm and nonverbal communication (see pop-out below). He sarcastically asks whether Dorothy bit Ms. Gulch by asking, “You mean [Dorothy] bit you?” He then asks whether Dorothy bit Toto: “So then [Dorothy] bit her dog ay?” Uncle Henry also shows his disbelief in Ms. In a 2006 article titled “Gaining Compliance through Non-Verbal Communication,” Pamela Peters discusses the relevance of nonverbal communication and the law. She shows that nonverbal communication exists and writes that “interpreting non-verbal communication is not a rigid scientific process.” The author continues by stating that there is some flexibility in interpreting nonverbal communication. She writes that, “the ‘rules’ of nonverbal communication are helpful, yet flexible guidelines.” She validates the importance of nonverbal communication. Gulch’s dog bite complaint through his use of the nonverbal action of letting the picket fence door slap Ms. Gulch on the backside. Maybe Uncle Henry accidentally loses his grip on the fence door or maybe he deliberately releases the fence door to let it hit the woman on the backside. Either way, the action triggers an effect that looks like corporal punishment or at least a penalty for Ms. Gulch’s meritless dog bite complaint. Although Uncle Henry and Aunt Em correctly surrender Toto after Ms. Gulch presents a sheriff ’s order, it is Uncle Henry’s sarcastic questions and his involvement in the symbolic slap of AALLSept/Oct2014:1 9/23/14 11:28 AM Page 17 the picket fence that shows that Uncle Henry found Ms. Gulch’s dog bite accusation to be meritless. Comparable with Uncle Henry’s disbelief in Ms. Gulch’s dog bite complaint, Police Officer Patrick Dillon also finds Ms. Lynch’s dog bite complaint meritless. Dillon testifies that he has a history of obeying the order to destroy dogs that bite people. He testifies that, “I have always acted on such orders [to destroy a dog that bit a person], when I found the dog had bitten any one.” By stating “when I found the dog had bitten any one,” he shows that he did not find that the dog bit Ms. Lynch’s child. Furthermore, the police officer explains his reasoning as to why he determined that Ms. Lynch’s accusation was meritless. He testifies that the dog was a three-month old puppy, that the bite mark was barely noticeable, and that he discerned the complaint was fabricated. The police officer testifies that, “The dog was about three months old; I have always acted on such orders, when I found the dog had bitten any one; I found a scratch about the size of a head of a pin.” The police officer’s testimony shows that he found Ms. Lynch’s dog bite claim to be meritless. In addition, the sworn testimony of Sergeant Terry also confirms that Police Officer Dillon found Ms. Lynch’s dog bite claim meritless. Terry testifies, “I sent the defendant, and he came back and said there was nothing in the case.” Sergeant Terry’s use of the phrase “nothing in the case” shows that Officer Dillon determined that Ms. Lynch’s dog bite complaint was without merit. Municipal Order Both incidents are backed by the authority of a municipal order to have the dog removed and destroyed. Ms. Gulch presents a sheriff ’s order to remove and destroy Dorothy’s dog. She says, “That dog’s a nuisance to the community. I’m taking [Toto] to the sheriff and make sure he’s destroyed.” Ms. Gulch also threatens to file a lawsuit. She says, “If you don’t hand over that dog, I’ll bring a damage suit that’ll take your whole farm! There’s a law protecting folks against dogs that bite!” She announces, “Here’s [the sheriff ’s] order allowing me to take [Toto]. Unless you want to go against the law.” Uncle Henry and Aunt Em read the sheriff ’s order and surrender Toto to Ms. Gulch, by the authority of the sheriff ’s order. The sheriff ’s order is the definitive piece in the story that gives Ms. Gulch the authority to remove and destroy Toto. Similarly, Ms. Lynch obtains a mayor’s order to have the dog that bit her child destroyed. She testifies that, “I went to the mayor and got an order to have the dog killed.” Ms. Lynch’s testimony shows that she obtained a mayor’s order to have the dog destroyed. The orders give both Ms. Gulch and Ms. Lynch the authority to have the respective dogs removed and destroyed. Focus on Destroying the Dog Both Ms. Gulch and Ms. Lynch specifically articulate their determination to have the dog destroyed. Ms. Gulch poignantly declares, “That dog’s a nuisance to the community. I’m taking [Toto] to the sheriff and make sure he’s destroyed.” It is important to note Ms. Gulch’s resolve to ensure Toto’s destruction. She doesn’t just say that Toto will be destroyed by the authority of the order. Instead she emphasizes that she will “make sure” or that she will personally see to it that Toto is destroyed. Her articulation shows her determination to destroy the dog. Likewise, Ms. Lynch’s testimony shows her determination to have the dog destroyed. She testifies, “I went to the mayor and got an order to have the dog killed. I said I wanted the dog killed; I asked the defendant [Police Officer Patrick Dillon], finally, if he was going to kill the dog.” Ms. Lynch’s discourse is focused on making sure that the dog will be destroyed. Competing Witnesses Finally, both dog bite scenarios involve competing versions of the story. There are no witnesses to the dog bite incident in The Wizard of Oz except Ms. Gulch and Dorothy. It is no wonder that their versions of the story would be different, opposite to be sure. Ms. Gulch says that Toto bit her, an unprovoked attack. Dorothy says that Ms. Gulch hit Toto with a rake, not in self-defense. Either Ms. Gulch attacked Dorothy’s dog with a rake without being attacked first, or Toto attacked Ms. Gulch for no reason. Both competing versions of the story can’t be true, and each version of the incident appears to cancel the other out. A similar comparison can be made in the Dillon case. Excluding Ms. Lynch, there are two other eyewitnesses to the dog bite incident. In one sworn testimony, the dog is placed in the violent action of biting a child. In the other testimony, the dog takes no action and is observed as being on the sidewalk. For example, Elizabeth McDonald testifies that she saw the dog bite Ms. Lynch’s child: “I saw the dog bite the child.” According to McDonald the dog undoubtedly bit Ms. Lynch’s child, whereas Bridget Lynch testifies to the location of the dog and does not address any action taken by the dog. Bridget Lynch testifies that, “I saw the dog on the sidewalk.” According to Bridget Lynch, the dog took no action except being on a sidewalk. It is possible that the dog was on the sidewalk and then bit Ms. Lynch’s child. However, why doesn’t Bridget Lynch testify to that point exactly, that the dog was on the sidewalk and then bit Ms. Lynch’s child? If Bridget Lynch didn’t see the dog bite the child, then why doesn’t she testify clearly to that point? Instead, Bridget Lynch only testifies that she saw the dog on a sidewalk. There is a dramatic difference between seeing a dog in the action of attacking someone and seeing a dog on the sidewalk. The testimonies of Elizabeth McDonald and Bridget Lynch seem to cancel each other out. Similar, but the Same? The basic similarities between the dog bite accusation in the film The Wizard of Oz and the Dillon case have been weighed out and presented. I assert that there are several differences between the two, as well. However, in my opinion, the similarities prevail, and they provide a noteworthy exercise in discursive comparison. Several newspaper articles summarized the elements of the Dillon case in 1862 and the Shand case in 1894. The court cases were also reported during their respective time frames. However, there is simply too much time between the court cases, the newspaper articles, and the release of the film to say definitively that the script writers were aware of the legal record. Were the script writers aware of the Dillon case, the Shand case, or newspaper articles about the cases? Perhaps, but probably not. I suspect that, like us, the script writers were at least aware of the “rules and customs” of their culture (see “Home is Where the Law is: A Humbug Reading of the Wizard of Oz” by Maria Aristodemou). Perhaps the culture of the script writers in 1939, and extending back to the Dillon case, had at least one common dramatic theme that could be used as a compelling device to psychologically push Dorothy to despair and ultimately on her journey to Oz: the dog bite accusation of her beloved Toto. ■ Tracy L. Woodard (tracy.woodard@ kattenlaw.com), Legislative Librarian, Katten Muchin Rosenman LLP, Washington, D.C. 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'HFHPEHU SDJHV &ORWK dŽ ŽƌĚĞƌ ŐŽ ƚŽ ǁǁǁ͘ZŽǁŵĂŶ͘ĐŽŵͬĞƌŶĂŶWƌĞƐƐ Žƌ ĐĂůů ϴϬϬͲϴϲϱͲϯϰϱϳ͘ EŽǁ dĂŬŝŶŐ WƌĞͲKƌĚĞƌƐ͊ ^ĂǀĞ ϭϬй ǁŚĞŶ LJŽƵ ƵƐĞ ĐŽĚĞ W^ϭϱϭϬ sŽůƵŵĞ ĚŝƐĐŽƵŶƚƐ ĂůƐŽ ĂǀĂŝůĂďůĞ͘ DĞŵďĞƌ ŽĨ ZŽǁŵĂŶ Θ >ŝƩůĞĮĞůĚ 18 AALL Spectrum ■ Sept/Oct 2014 AALLSept/Oct2014:1 9/23/14 11:28 AM Page 19 The Four (Well, Three and Two Halves) Languages of Encouragement in the Classroom A mindful approach to building rapport with students By Andrea Alexander R ecently, I read The Five Languages of Appreciation in the Workplace, one of the many titles in Gary Chapman’s popular Five Languages series. Chapman’s focus is typically on personal relationships, but in The Five Languages of Appreciation in the Workplace, he collaborates with a co-author, Workplace Relationship Consultant Paul E. White, to turn an eye to how the same principles can (usually) apply in the workplace. As I read, though, I found myself increasingly thinking not about my coworkers but about a recently completed stint in the classroom and how well many of Chapman and White’s ideas can apply to an academic law librarian’s relationships with students. I realized that the principles that the authors suggest for interacting with co-workers and subordinates can easily be applied in a classroom setting and can be highly effective as a way to build the kind of relationships with students that make them comfortable seeking help and asking questions, which is a priority for me as both a librarian and a teacher. This year, I had the opportunity to teach as an adjunct in our law school’s intense three-week January term course, Legal Problem Solving and Analysis. Although I had taught before in several different contexts, this was my first time as a capital-P Professor, responsible for a classroom of law students and delivering grades and comments on assignments. I’ll be the first to admit that when it comes to my teaching style, I much prefer to be the “good cop.” I can and will deliver critiques and low grades when they’ve been earned, but, whenever possible, I prefer to turn a poor performance into a teachable moment and leave the student feeling encouraged about the possibility of applying the lessons from that assignment to another in the future. I like to think that most of my fellow academic librarians approach teaching in a similar way, at least inasmuch as they attempt to help students find the lesson in a given experience. The crux of the “five languages” concept is that each person has one or two main “languages” (which I’m not going to put in quotes henceforth because those quotation marks will get annoying pretty quickly) that he or she © 2014 Andrea Alexander • Photo courtesy of Florida Coastal School of Law uses to express positive emotions. In Chapman and White’s book, that positive emotion is appreciation. In the classroom, I prefer to think of it as encouragement—building a strong rapport with students so they feel that I am personally invested in their learning experiences, approachable, and a resource if they have questions later on. I believe that most of us are probably doing at least some of these things already, but consciously acknowledging the different languages can improve your communication with students by making you more mindful of the different styles of expressing encouragement and can help you understand when your students are trying to communicate with you in a language that is not “native” to you. While I recommend reading the book itself for a more comprehensive set of ideas and implementation suggestions, what follows is my own interpretation of how the languages can be used in a law school classroom, along with some insights gleaned from fellow librarians. Language 1: Words of Affirmation Words of Affirmation are what many would consider the typical way to express encouragement. These can take different forms—spoken positive statements regarding an individual’s performance, delivered either privately or publicly, or written statements addressing similar topics. Brian Anderson, reference librarian and associate professor at Ohio Northern University, says, “Responding to a student’s participation in a positive way, even if the student is not quite on track, can help keep him engaged and also keep a ‘safer’ environment than the more traditional doctrinal classes. For example, statements like ‘that’s not a bad idea, but how can we build on that?’ can help keep students engaged despite giving a ‘wrong’ answer.” Following up with a student outside of class can be similarly motivating. Anderson notes, “If a student makes a good contribution in class, I’ll let him know later that day or week if I see him in the hallway or in the library outside class.” This kind of additional contact can go far in demonstrating to students that your student-teacher relationship is not confined to the classroom. Another approach pointed out by Chapman and White is to acknowledge not only actions but also traits; for example, instead of telling a student that she noticed something important in class, tell her that she is perceptive and offer her contribution as an example. It’s a small shift, but to someone whose first language is Words of Affirmation, it can make a big impact. Language 2: Quality Time It’s easy to think that Quality Time is fulfilled by conferences and conversations with students during class and office hours, but I think it’s something different. Of course you need to put in the time as an instructor, but speakers of this language respond best to your decision to spend some nonacademic time with them. I’ve had students who seem to love brief chats in AALL Spectrum ■ Sept/Oct 2014 19 AALLSept/Oct2014:1 9/23/14 11:29 AM Page 20 the library about our shared love of guilty pleasure television, their children or pets, or where someone got a particularly nice handbag. Those topics are in my wheelhouse; someone else might have better luck chatting about sports or current events. For a person whose primary language is Quality Time, it’s those moments when you don’t have to give them your attention but you choose to do so anyway that are really meaningful and help build a stronger bond. If your students are receptive, stop to talk for a moment in the hallway. Invite them to lunch once in a while. You’ll quickly develop a sense for who appreciates these gestures and who wants to keep their free time clear of professorial intrusion, and once you’ve found commonalities with your Quality Time students, it’s easy to build on those. Other Quality Time expressions include those that center on academic issues but go “above and beyond.” In an evaluation, a student noted that he (and even though the evaluations were anonymous, I remember the incident and so feel confident in the pronoun) had really appreciated it when he came to my office with a question, found me eating lunch at my desk, and was invited in to discuss his concerns while I tried not to slurp my soup. I had felt very bad that he had to ask me his questions about an assignment in an office redolent of black beans and spinach, but from his perspective, it was a gift of Quality Time because it was outside of normal office hours. Michelle Hook Dewey, reference librarian and assistant professor of library service at the University of Illinois, says, “On the first day of class I have my students fill out notecards with their background information. I ask them to include at least one hobby or outside interest. I use this information to help learn something about them so I can easily facilitate a genuine hallway interaction. (It also helps me learn their names!) I share with the class my answers to the same questions. This year in my intro I included correlating photos with my background info, and as a result of showing pics of my pups, I had several students come up to me to chat about dogs. I think some people who like to express themselves through the language of Quality Time might also struggle with how to engage; by providing your students with some info about yourself, you can open the door to those exchanges.” Language 3: Acts of Service As a reference or instructional librarian, you are probably used to providing plenty of services to students and other library patrons. But, just as with people 20 AALL Spectrum ■ Sept/Oct 2014 for whom Quality Time is their primary language, those who best understand encouragement in Acts of Service are impressed by the extras. The services that you owe students in your roles as a librarian and/or an instructor are par for the course; the extras are what make an impact on Acts of Service people. Opportunities for Acts of Service outside of the standard ones might not always present themselves, but when they do, they are an excellent way to express encouragement to some of your students. Environmental Law Librarian and Adjunct Professor of Law Taryn Rucinski, Pace Law Library, agrees: “Extras are what will make students use your library services more and encourage them to maintain connections with the school well after graduation. They also may help your students work through a difficult time, succeed in an interview, get a job, or get something published. Things I have done in this area include helping students with their résumés and writing samples, conducting a mock interview with a student applying for a position with her dream firm, and encouraging and assisting students with getting their scholarship published (three so far!). I also had a student whose wife was pregnant and who missed several research classes. Here I took the time to do one-on-one makeup sessions to help him get through so he didn’t miss anything.” Language 4A: Tangible Gifts This is one of the “half-languages” referenced in this article’s title. In some kinds of relationships, tangible gifts can be a great expression of positive emotion. In many romantic relationships, they play a key role (e.g., giving flowers or jewelry in a courtship), and as Chapman and White point out, a supervisor can certainly reward a high-achieving employee with a material or experiential item like a gift card to a local store or tickets to a sporting event. Those gestures have their places, but generally speaking, the student-teacher relationship is not one of them. Giving gifts to students, even to those who have Tangible Gifts as their primary language, will often be perceived as existing somewhere on the spectrum between eccentric and creepy. As a general policy, I prefer to limit my Tangible Gifts expressions to food— and I’m not alone in that. Every law librarian with whom I discussed Tangible Gifts mentioned bringing food to class or keeping a candy dish on their desk. I’m always happy to offer up my own candy dish when students visit my office, and during my recent course I brought in homemade chocolate chip cookies, which were used in a very clever example of analogical reasoning that an instructor of another section had designed. Beyond the gastronomical, however, tread lightly here. Language 4B: Physical Touch This is the other “half-language.” I was tempted to even refer to it as a “1/4 language,” but there’s no point in getting that specific for our purposes. Like Tangible Gifts, Physical Touch has a central role in many love relationships. Chapman and White acknowledge that due to the realities of sexual harassment allegations and the increased formality of the workplace, Physical Touch is generally not a good language of appreciation in the workplace. In some situations, very minor physical touch is acceptable as encouragement; a fist-bump or back-pat is generally well-received, and I find it downright rude to leave someone hanging when they go in for a high-five. Maybe, if you’re absolutely certain a student would be receptive, you could give a congratulatory hug at graduation or in response to a huge milestone like passing the bar. Otherwise, skip the Physical Touch encouragements. Even those who understand Physical Touch as their primary language do not expect it as an expression from someone in a professorial role, and many will likely find it unacceptable. Fluency to Move Forward Many of these ideas—complimenting students on their achievements, taking time to chat with them outside of class, doing small favors—will come naturally to people, especially helpful people like librarians. But consciously recognizing the different ways that you can build rapport with your students will give you more options and perhaps help you reframe unsuccessful interactions with students; maybe they’re not unreceptive, but they just don’t understand the language in which you’re speaking to them. This approach may even help you recognize students who are attempting to reach out to you, if they are doing so in a language that doesn’t come naturally to you. By becoming fluent in more ways of expressing your encouragement to students, you can become a trusted partner in their learning experience and hopefully increase your own sense of accomplishment in your reference and instruction. ■ Andrea Alexander (andrea.m.alexander @law.vanderbilt.edu), Reference Librarian and Lecturer in Law, Vanderbilt Law School, Nashville, Tennessee AALLSept/Oct2014:1 9/23/14 11:29 AM Page 21 Stop Me If You’ve Heard This Before Transitions in teaching legal research By Patricia Morgan n November of 2008 I arrived at the University of Florida (again). After having attended both college and law school at UF Levin College of Law, I had worked as a public librarian, a judicial staff attorney, an attorney in private practice, and in-house. During my time away, I had done many things—with the exception of classroom teaching. Happily, my introduction to teaching was (1) delayed a year and (2) in a team-teaching format with a colleague (who happens to be a superstar). Once things got going, I became comfortable with our classes, which were generally limited to 15 students due to our library’s classroom size. Generally, each librarian taught one two-credit advanced legal research (ALR) class every two or three semesters. Between 2009 and 2013, the librarians at UF Law had a pretty comfortable rotation of teaching (this said in hindsight). Because our classes were taught in isolation from one another, we could design our own curriculum, including assignments and overall evaluations of the students. Some of us gave exams (midterm and/or final), some required an annotated bibliography or a research journal. As instructors, we each did what we believed to be most effective. On the positive side, our classes were not difficult to plan or coordinate; we could enjoy academic freedom and play to our strengths as instructors. It seemed to work well, and even though we sometimes attempted to reconfigure things to include team-teaching (in an attempt to accommodate more students), we decided to stick with the singleinstructor model. Our evaluations were generally positive, and students really seemed to value the things they learned about doing better legal research. I © 2014 Patricia Morgan Then There Was That Study Studies have been done in recent years on the lack of research skills possessed by new law school graduates. Thomson West did a study that led to the influential white paper “Research Skills for Lawyers and Law Students,” which presented information from roundtable and other discussions with those in the legal profession (during 2006-2007). There have been many other studies, surveys, and the like lamenting the lack of research skills in new law school graduates. How, they wonder, will we prepare our new lawyers for their careers? The facts of the existing situation: • New attorneys lack research skills. • Law firms are not as willing to spend time and money on training new lawyers. • Old-style legal research and writing classes often contain little or no research training that approximates real world experience. The UF Levin College of Law took this information seriously. Input from law firms indicated a desire for graduates who are “practice ready” when they begin their jobs, whether summer internships or permanent associate positions. As is characteristic of librarians, we offered to do whatever we could. We were already accustomed to teaching ALR, so one more step would be teaching the firstyear class in conjunction with their usual legal writing class. 1L Research Class In 2012-2013, we undertook the task of teaching about 300 first-year law students basic legal research. This required several things: collaboration among the five instructors (librarians) who participated in this effort; creating the curriculum for the course; coordinating our efforts with the legal writing instructors; and deciding the “core competencies” we wanted to make sure all students came away with (and a way to measure those outcomes). In terms of the curriculum, much of the course content came from our existing ALR course, especially the more basic material in terms of case finding, statutes, digests, and some civics instruction. It was appropriate to put much of that material in the new firstyear course. ALR Revisited Through much cooperation and hard work, the first-year course was an overall success. We created an exam testing core competencies, and all of the students passed. They also had the challenge of a research-based, essay-format final exam. All of this, plus a lot of homework, was required for this onecredit course. If there was one complaint common among many students, it was the amount of work required. While I sympathize, I cannot change the fact that research training is training and requires doing actual assignments to improve. It is a skill, after all. Hooray! Oh, Wait In terms of our teaching rotation, it was my turn to teach ALR the following spring. I was pretty ecstatic. Why? Well, I had a few reasons for being so happy. First, I did have a semester (fall 2013) where I did not have to teach at all. This is becoming a luxury for us at the University of Florida lately . . . we teach a lot. A whole lot. The second reason I was glad for my ALR rotation was that I would have fewer students. ALR is now AALL Spectrum ■ Sept/Oct 2014 21 AALLSept/Oct2014:1 9/23/14 11:29 AM Page 22 capped at 24 (still more than the 15 we used to have but less than the 30 or so in each 1L class). My next happy thought . . . I get to do this by myself. Why is that so great? In short: fewer meetings. Don’t get me wrong: I like the people I work with, and I am pretty good about collaborating. But it can does slow things down. Often, you can accomplish more if you work alone. Which leads to the last happy factor: much of my curriculum already existed—I had raw material from which I could craft my class. My elation, however, was short lived. It turns out that things were not the same as I had remembered back in the “good ol’ days” when ALR was our only course offering. I did have only 22 students—better than the 64 I had while teaching the first-year class. The hard part was planning the content for the course. My colleagues and I had taken content from ALR and used it for the first-year course. So I created new content, including new assignments. While preparing for class, I realized that I had an additional challenge. In my class of 22 students, five were second-year students. Generally, about three-quarters of ALR students are thirdyear students, and the remainder are second-years. In years past, this did not cause any additional concern. This time, however, was different. My second-year students had passed the first-year research course, but my third-year students hadn’t had research training as part of their law school curriculum. One particularly astute young woman who had been in my section for the firstyear class signed up for my ALR class. Not only was she versed in much of the material, she also knew my personality and teaching style. I became concerned about the issue of a possibly uneven playing field. Or was the playing field uneven? And if so, was it more or less uneven than in times past? After all, my “usual” roster includes a mix of second- and third-year students. In that situation, the third-years generally have an advantage in that they are more likely to have worked in externships and other jobs. In addition, they have had more of an opportunity to work on journals where they would participate in research. Maybe my playing field was more level, just at a higher level. I did feel somewhat responsible for any imbalance that could have resulted from the first-year teaching, as I was part of that. The upside of this is that it also gave me more insight to what the 2Ls in my class should know from that experience (retention notwithstanding). The Good News Taking the combination of the known educational experience of my 2Ls plus the overall experience of my 3Ls, I was able to do less lecturing on the basics of legal research. We did discuss cases, statutes, and basic research. In this class, though, I was able to move forward more quickly, providing more of a review of the basics, additional information on free sources, and practical exercises. One of the perpetual woes of legal research students, as I mentioned, is that there is too much homework. Sadly, there is just no other way to get good at legal research. Because I spent less time lecturing this semester, the class did some work during class. This allowed me to interact more with the students while they were doing their assignments. I found this to be very beneficial. Back when we held our class in the physical space of the library, we could spend time during every class working together (in part) because of our proximity to library materials. This semester, my classroom was on the 3rd floor of the law school, far from the library. On two occasions, I divided my class in half, allowing us to hold class in the library. During these sessions, we utilized books to get a feel for how information is organized. These class sessions were extremely popular (now that books are novelties) and helped students recognize a visual structure for their research activities. Another leveling technique I used was assigning more group work. My thoughts: (1) group learning optimizes students learning from one another; (2) this allows for a combination of skills to improve the overall outcome; and (3) group work more resembles “real” work and collaboration with one’s peers. I separated the class into six groups and had three scenarios (environmental law, trademark, and wrongful death related to off-label pharmaceutical use). The scenarios were chosen based on the interests of the students that I determined from a questionnaire during the first class. The scenarios served as a thread throughout the class, having the groups work on statutes, cases, digests/citators, and regulations all related to their particular topics. I think it was useful for camaraderie and learning. I emphasized the nature of the course to my class in terms of what I hoped they would gain. I always have an extreme open-door policy . . . my goal is to guide students to improve their research skills. My goal is their success. I saw several of my students at other times to help with their work assignments, other schoolwork, and even just to discuss current events from a research perspective. This class turned out to be my most engaged. We had a very practical class, and I think the students enjoyed the learning experience. The evaluations were positive overall. What will happen in the future? I don’t know, but it will never be exactly the same as this. Now all of our current students have had/will have the first-year research class, so we anticipate at least the same educational background for any future ALR classes. I am thankful for the opportunity to have taught this “bridge” class. ■ Patricia Morgan ([email protected]), Head of Access Services & Outreach, The University of Florida Lawton Chiles Legal Information Center, Gainesville Memorials AALL Spectrum has been advised of the deaths of Marie Canada and Sylvia E. Castano. Ms. Canada, of Dallas, was library manager at Baker Botts LLP. She passed away June 25. Ms. Castano, of Houston, was a longtime member of AALL. She passed away June 5. AALL Spectrum carries brief announcements of members’ deaths in the “Memorials” column. Traditional memorials should be submitted to James Duggan at Law Library Journal, Tulane University Law Library, 6329 Freret St., New Orleans, LA 70118-6231 or emailed to [email protected]. 22 AALL Spectrum ■ Sept/Oct 2014 AALLSept/Oct2014:1 9/23/14 11:29 AM Page 23 Networking, Mutual Assistance, and a Whole Lot More The Attorneys General Librarians’ Initiative (AGLI) By Kathy Carlson, Margaret (Peggy) Landwehr, Anne McDonald, and Carol Ottolenghi (Insert dramatic mood music here . . . ) It Arose from the AALL Crucible . . . A small group of Attorneys General Office (AGO) librarians gathered informally at AALL’s 2009 Annual Meeting in Washington, D.C. The talk turned to explaining what we do and how it differs from what other law librarians do. Mark Mackler (California AGO) and Jonathan Chagat (Ohio AGO) said to each other, “Let’s do an article for Spectrum!” The idea lay dormant until the July 2010 issue of Spectrum featured a Member-to-Member question asking for suggestions for future articles. Anne McDonald (Rhode Island AGO) responded, “I would like to see an article on attorney general librarians . . . we are a hybrid among law librarians.” This prompted Mackler and Chagat to write “State Attorneys General and their Law Librarians” which was published in the September/October 2012 issue of Spectrum. In the article, Mackler and Chagat eloquently described the multi-faceted roles of AGO librarians. “We are public librarians that may not interact with the public,” they wrote. “We provide private firm research, but also do in-depth academic research.” They acknowledged the pride we take in our roles, noting, “Whatever awaits us, we know that we are an integral part of the office. We know that we make a difference for the office and for the state. These are the things that keep us coming back to work each day.” Kent McKeever, director of the Arthur W. Diamond Law Library at Columbia University in New York, could not resist passing the article to Jim Tierney, director of the National State Attorneys General Program at Columbia University Law School. (The National State Attorneys General Program is separate and different from the National Association of Attorneys General [NAAG]. The former is a research and education program of the Columbia University Law School. NAAG is a membership organization made up of state attorney generals. The two organizations often collaborate but have independent missions, funding, and memberships.) © 2014 Kathy Carlson, Margaret (Peggy) Landwehr, Anne McDonald, and Carol Ottolenghi Tierney was intrigued. He contacted Mackler and Chagat to propose a dynamic gathering of AGO librarians. Soon Tierney and a core group of librarians from Arizona, California, Florida, Massachusetts, Ohio, and Washington were phoning, emailing, and planning the fledgling conference. First Flight On Wednesday, August 7, 2013, Tierney and AGO librarians from 18 states and the District of Columbia officially gathered for the first time at Bistro Ten 18 in New York City. We proved again that the stereotype of librarians as quiet bookworms is totally incorrect. A number of us had connected in the hotel lobby and, as a group, took the subway to the restaurant. By the time we arrived, we were already discussing our offices’ similarities and differences and sharing ideas. It was difficult for Tierney to get us to stop talking long enough to do a round of introductions. The next morning, we met in a faculty conference room at Columbia University Law School. After a warm welcome by McKeever, we began our AALL Spectrum ■ Sept/Oct 2014 23 AALLSept/Oct2014:1 9/23/14 11:29 AM Page 24 two-day summit. The agenda had two foci. The first was a series of educational programs touching upon issues affecting AGOs. Programs covered the evolution of state AGOs, NAAG, AG responsibilities to defend laws they believe to be unconstitutional, recent decisions of the United States Supreme Court, the interstate program established by State Department of Transportation Libraries (a possible model for our group), copyright law, regulation of nonprofit organizations (often a job of the AG’s office), and healthcare law. The second and more important focus was the discussion about establishing an Attorneys General Librarian Initiative (AGLI) within NAAG. The group determined that to best achieve its goals, it should petition to become an actual part of NAAG. Before adjourning, we developed a Statement of Mission and Purpose for the AGLI and a plan of action to present it to NAAG. Following the meeting, we had a private reception with 2009 Pulitzer Prize-winning author Elizabeth Strout (Olive Kitteridge) where she discussed the role of fiction and answered audience questions. AGLI attendees left New York tired but with a firm action plan and a new network of colleagues. emails from colleagues on topics as diverse as: • Obscure publications • AGO involvement with Internet safety • Contract issues • Aural access to the U.S. Supreme Court • Unclaimed dormant funds • Water rights • Jury instructions • Human trafficking • E-discovery • Unreported caselaw • Tips on building digital/virtual libraries • Robert’s Rules. Perhaps it comes with the nature of the profession, but the librarians in this group are always willing to help. The topics are not always directed specifically to libraries and librarians, such as Internet safety or whether an AGO has an electronic document management system. But we are in a position to know and understand what is going on within the AGO, no matter how big it is. We are an integral part. And, because we are such an integral part, each of our AGOs benefit from our organization and our networking—we are exchanging information and cultivating productive relationships for our AGs. Networking Whither Forward? Merriam-Webster.com defines networking as “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business.” Well, the AGLI network has done exactly this. It is amazing to see how so many of us jump right in to answer (sometimes within a few minutes) The AGLI network has proven to be a convenient and efficient means of sharing information and a super-easy way to dazzle our bosses. It is going to get even better. By the time this article is published, AGLI will have a webpage live on the NAAG website. This page holds document libraries and discussions pertinent to our specialized duties as AGO librarians. It gives us a way to electronically “shelve” information on issues that only one state may be litigating at that moment but that more of us may face down the road. For example, Ohio and Pennsylvania need fracking studies now, but fracking might not become an issue for Missouri until next spring. The information will be waiting on the AGLI NAAG page when Missouri needs it. Teaming with NAAG also gives us a new venue to educate our agencies’ staff. NAAG sponsors seminars on emerging issues, trial techniques, e-Discovery, etc., for AGOs around the country. As part of NAAG, AGLI will provide seminarspecific resource guides. In addition, whenever possible, the closest AGLI member to the seminar will give a brief talk on how AGO librarians can help with that particular topic. Networking and seminar participation lets us combine our skills and knowledge to help our offices. Seminar participation is also a subtle promotion of our libraries. It allows us to show, not tell, our offices that librarians are relevant and that we are knowledgeable in the latest technologies and emerging issues. It quietly underscores the fact that many attorney generals have—and value—librarians. And it encourages the attorney generals who do not have a librarian to say, “So that’s what librarians can do. I want one of those, too.” ■ Kathy Carlson ([email protected]), Legal Review Administrator, Wyoming Attorney General’s Office, Cheyenne Margaret (Peggy) Landwehr (margaret.landwehr@ ago.mo.gov), Project Manager for eDiscovery and Legal Technology, Missouri Attorney General’s Office Anne McDonald ([email protected]), Law Library Coordinator, Rhode Island Attorney General’s Office, Providence Carol Ottolenghi (carol.ottolenghi@ ohioattorneygeneral.gov), Director of Library Services, Ohio Attorney General’s Office, Columbus AGO librarians attend the 2013 two-day summit in New York. 24 AALL Spectrum ■ Sept/Oct 2014 9/23/14 11:29 AM Page 25 ship r Push L to L AA The Me n AALLSept/Oct2014:1 Why it’s important to the profession and what’s in it for you By Elizabeth Christian ■ Got What it Takes? A ALL believes in mentoring. Exploring the various aspects of the AALL website confirms that it is currently one of the major tenets of the organization and with good reason. Law librarianship is sometimes a misunderstood and underappreciated profession. Many people do not really know what we do, so it’s important to show them. Every day is game day for us, and we should remember that. A lot of things are happening, both in law firms and in academia. We can’t control these changes, but we can make sure that our profession is ready to respond to and manage these changes. One of the best ways to do this is to make sure that all AALL law librarians are operating at optimal capacity. An important part of this involves building confidence and giving newer members someone to lean on and guide them in the profession. Having a J.D. plus an M.L.S. is great, but many library schools have only one class focused on legal research. A J.D. is a plus, but this is just one aspect of law librarianship. A law library internship helps, but not everyone has the benefit of one. In the words of physics . . . we as a profession need to be able to recognize potential energy and turn it into kinetic energy. We need to spot the embers in someone and fan the flame. In doing so, we confirm to new librarians that it is OK to be “green” and to ask for help. Law librarians, I’m sure, all think our profession is great, but to survive, we need other people to think we’re great too. We need librarians to be seen as critical members of any team, a group of people who can help figure things out, analyze an issue, and produce much needed research; as confident, competent “brains for hire,” if you will, and in academia, the people you want to train the next generation of lawyers to be “brains for hire” too. Mentorship is how we do this. It’s a tool we can use to harness the passion of newer members of the profession, to run along beside them and eventually ride their coattails. © 2014 Elizabeth Christian “mentor,” and nine times out of 10 you will find out that they had one. Tap into your ability to “care” and become a mentor, and who knows: something extraordinary might just happen to you. You may not just grow old; you could be basking in someone else’s glory long after you’ve experienced your own. You could be applauding like crazy at their accomplishments, which you know you had a hand in making happen. You could feel appreciated, respected, and proud of someone else many years after you retire. What would this country be like if Thomas Jefferson had not had a mentor who encouraged him and guided him to maximize his potential? What if he had just focused on reading, learning, and agriculture instead of starting and leading a new country? Mentors move the world forward, and they can have a big role in keeping AALL moving forward too. AALL mentors can help to give us all staying power. They can help maximize and guide the energy, passion, and ideas of the next generation of law librarians. So what does it take to be a mentor? Less than what you might think. You don’t have to have decades of experience. You also don’t have to be the smartest or the best librarian in AALL. The most important thing is that you need to care. Maya Angelou said, “In order to be a mentor, and an effective one, one must care. You must care. You don’t have to know how many square miles are in Idaho, you don’t need to know what is the chemical makeup of chemistry, or of blood or water. Know what you know and care about the person, care about what you know and care about the person you’re sharing with. So if you know how to change a tire and that’s all, that’s good. But teach them by caring that they know these things.” Bill Clinton had obstacles to overcome in his early life, but he had a mentor who helped set his life’s course. His mentor wasn’t the best or the brightest; he was merely someone who cared. “My high school band director, Virgil Spurlin, had a huge impact on my life, “Clinton has said. “Not because he ■ What’s in it for You? was a particularly great band director. He Mentoring can have big personal was quite good, but he was a world-class benefits for the person doing the human being. He took a personal mentoring. Mentoring can give your interest in people and seemed to life a sense of purpose. You keep instinctively your value, and you leave a know when they legacy. Longevity studies show were having that people with a sense of “Being an AALL mentor can trouble and purpose live longer lives. give you a way to make your always to know Having a sense of purpose, professional life more meaningful.” what to say to a reason for being here, adds them and more years and predicts a longer life importantly what across the board for all ages. questions to ask to find out what was Having positive relationships also really going on in their lives.” helps to keep you above ground. It’s Mentoring matters. It makes a been proven that social isolation carries difference. Many accomplished and health risks. We are herd animals. We well-known people had mentors who need to have people who we mean helped them get started and gave them something to in our lives. Studies have guidance along the way. Oprah Winfrey shown that social isolation is a risk factor was mentored by her 4th grade teacher, and a predictor of premature and Mrs. Duncan. Martin Luther King was avoidable death that rivals even smoking mentored by Dr. Benjamin Mays. Bill and high blood pressure. Gates was mentored by Dr. Ed Roberts. So being a mentor can help you stay Steve Jobs was mentored by Robert physically healthier, but it can also make Friedland. Thomas Edison was mentored you happier. People can fritter their lives by Franklin Pope. Thomas Edison away being “busy” and then feel that later became a mentor to Henry Ford. they have little to show for it in the end. Winston Churchill had a mentor. Albert Being an AALL mentor can give you a Einstein had a mentor. way to make your professional life more The connection between people who meaningful. It can give your professional achieve and who also had a mentor is life another way to bear fruit. Happy astounding. Just try Googling almost people have twice as many meaningful anyone you admire and the word AALL Spectrum ■ Sept/Oct 2014 25 AALLSept/Oct2014:1 9/23/14 12:06 PM Page 26 conversations as unhappy people. A 2010 Psychology Today article on the benefits of helping others makes a very strong case for mentoring: “Kinder people actually live longer, healthier lives. People who volunteer tend to experience fewer aches and pains. Giving help to others protects overall health twice as much as aspirin protects against heart disease. People 55 and older who volunteer for two or more organizations have a 44 percent lower likelihood of dying.” This may be due to the “helper’s high” that researchers have identified and that people get when they help others. Some researchers think that helping others may trigger the reward center in the brain and cause a dopamine release that increases a sense of well-being, similar to what happens when people make a financial donation to a charity or a cause they care about. People who give of themselves feel less depressed, calmer, and have an increased sense of self-worth. They feel valuable and needed, but it is important to also feel appreciated for these benefits to happen. So mentor someone as a gift to them and also as a gift to yourself, but if you have selected or been matched up with someone who you feel does not appreciate you and your time, be nice, but move onto someone who will. ■ AALL Mentoring Options Now that you know why you should get involved in AALL mentoring, how do you do it, and which is the best program fit for you? AALL offers many opportunities for its members to both receive mentoring and to become a mentor. Signing up for AALL’s Mentor Match program is probably the easiest way to get involved. The AALL Membership Development Committee is charged with making sure mentoring resources are available to all AALL members including long-time members who are undertaking new endeavors or need career guidance. The committee sponsors the Mentor Match program, which is available to all AALL members. With the Mentor Match program, members can sign up to be either mentors or mentees and post online profiles on AALLNET. Participants can view the profiles, find their best match, and reach out and contact that person to start a mentoring relationship. Participants are given tips and suggestions for how to get started, such as scheduling monthly phone calls, some sample questions and topics to discuss, tips to make sure expectations are clear upfront, etc. There are also short-term assignments available to help mentees who are working on projects with a finite duration for people who want to help but have less time to devote. Previously 26 AALL Spectrum ■ Sept/Oct 2014 with the official AALL mentorship program, AALL mentors were assigned to mentees, but the new matching model is in its second year and allows more control in who you get paired up with. The model seems to be working well, especially when the mentors initiate contact and reach out to the mentees, welcoming them to the profession, answering any questions, or offering guidance. The AALL Leadership Academy also has a mentorship program to help its participants build relationships. The Leadership Academy is a two-part program. There is a biennial weekendlong training session that AALL members have to apply for, but the Academy’s benefits last much longer than a weekend with the ability to participate in its mentorship program. The Leadership Academy Mentorship Program is more structured than AALL’s Mentor Match program. Academy mentors and mentees are assigned to each other and participate in a year-long series of exercises and discussion topics. The assignments require the mentees to post their work on My Communities and may require mentees to work with their mentors to complete the work. The assignments are designed to promote leadership, thinking ahead, and problem solving. For example, the first exercise is focused on a discussion of goal-setting. While most special interest sections (SISs) do not have formal mentoring programs, several do promote and advocate mentoring. The Academic Law Libraries SIS (ALL-SIS) has successfully launched a Scholarly Writing Mentor Program which last year paired 40 newer writers with mentors to assist them in their writing projects. The ALL-SIS also has a committee titled ALL-NEW, which is dedicated to helping new academic law librarians. ALL-NEW does not have a traditional formal mentoring program, but, in the future, it may be working more with the AALL Membership Development Committee to do more personalized greeting of new members and possibly offer them an informal type of mentor who could answer some basic questions. While not a formal mentoring program, in the past, ALL-NEW worked with the Gen X/Gen Y SIS to set newer members up with a “conference buddy” to help them more fully enjoy their first conference experience. ALL-NEW hopes to explore this initiative for future conferences. The Private Law Libraries SIS (PLLSIS) supports mentoring too. It used to have a formal mentoring program, but its efforts have been usurped by the AALL Mentoring Committee, and the PLL-SIS now strongly encourages all interested PLL members to seek out and support the Mentor Match program instead. The State, Court, and County Law Library SIS (SCCLL-SIS) has talked about creating a “Mentorship Bureau” where there would be “one SCCLL mentor coordinator for each state or region,” according to Kathy Carlson, who serves on the SCCLL-SIS’s Membership and Mentoring Committee. “The thought is that not only do new members benefit by a mentoring relationship, since everything is new to them, but there are times when even long-term members can be faced with new challenges, and having someone to talk to who has faced a similar challenge and could give advice would be of great value.” For example, someone who has experienced the challenges in dealing with a library move might be of value to another law librarian facing a move. A person could place their name in the Mentoring Bureau as someone who has dealt with library moving issues, and anyone needing to talk about a move could contact that person for experienced advice. The Foreign, Comparative, and International Law SIS (FCIL-SIS) does not have a formal mentoring program, but it basically has everything but. The SIS is all about helping anyone who is stumped on a foreign or international legal research question or is interested in their area of practice. Their Jumpstart Research Guide is so helpful that even an intimidated novice could gain confidence in this type of research. It even has a list of 106 types of foreign and international legal research questions you could have and contact information for the FCILSIS member who can help you with it! Before completing this section of my article, I had already decided that FCIL would be the “warm and fuzzy” AALL SIS. I then encountered one of their members at the Mentorship Reception in San Antonio, and her behavior confirmed it. She was working the room, asking people if there was anyone who needed a mentor. She became one right in front of me! She told me she already had four mentees and genuinely loved helping people. She said it really didn’t take that much time and that it was very fulfilling. She had already exchanged contact information and was still listening and giving tips to her new mentee when I left. ■ The Possibilities are Endless The best kind of mentoring relationship is one that turns into a life-long friendship. I call this kind of mentorship the “Yoda Mentor.” I am lucky to have one. My mentor was assigned to me through the original AALL mentorship program in 2010. She is a director of a large academic law library. She is formidable and intelligent, but she is also funny, wise, and kind. She once told me AALLSept/Oct2014:1 9/25/14 2:31 PM Page 27 that what she enjoyed about being a mentor is that she could help someone in her profession and at the same time be able to relax around them. Mentoring can also be done with employee librarians who show promise, but just by the virtue of being their boss, the mentor is still an authority figure. By being a mentor to someone outside of your organization, you can play a more nurturing role. You get the joy of teaching, but you also can develop a friendship and get satisfaction from watching someone improve at their job and know that your encouragement had something to do with it. Several other AALL members I have spoken with also have mentors who turned into life-long friends, so it is entirely possible and even a goal to aim for. Not everything I learned from talking to various mentees was positive, however. Some mentees had met up and had dinner with their assigned mentors at an AALL conference and then never heard from them again. The mentees felt like the mentors assigned to them were just checking off a box. This is not good, but we can learn from this experience, fix it, and even grow the organization through it. A box-check mentality can breed disappointment and disillusionment with those new to the profession, but, luckily, it can be avoided entirely. Mentorship doesn’t take that much time—possibly a lunch or coffee, a couple of emails, and a phone call each month in the beginning. Mentorship is really about being a guide and implies a relationship, but not everyone has the time or is cut out for it. Recognize this and realize that there are other ways to benefit newer members too. AALL members who have less time to devote to being a mentor could participate in the short-term projects the Mentor Match program has available or perhaps an AALL Helpline or a Conference Dinner “Date” Program could be created to still be able to tap into the knowledge that these non-mentor members could share. A helpline could possibly be based on the SCCLL-SIS Mentorship Bureau idea or on how the all-embracing Foreign, Comparative, and International Law-SIS conducts its website and demonstrates knowledge sharing and camaraderie among its members. An AALL Dinner Date Program could take its idea from a Breakfast Buddy mentoring program that I participated in while practicing law. For a school year, I had breakfast every Wednesday morning with a 10-year-old at-risk little girl named Anastasia in her South Carolina elementary school lunch room. We sat in tiny chairs and ate off lunchroom trays and read all of the Harry Potter books together and discussed them. It wasn’t much, but just eating with her and listening to her, even for a little while, seemed to make a difference. AALL can take the basic premise that having knowledge and sharing a meal with somebody and caring about what they have to say can make a difference. Pare down the program, and AALL Dinner Date participants could have a different new dinner companion each conference. The focus of the dinner conversation could be help and guidance to those new to the profession or to those encountering new law library endeavors. There is a payoff with very little time invested; we could even call the program “Just Dinner!” It’s a thought. ALL-NEW has had a conference buddy program in the past to initiate new AALL members and make sure they have fun. Maybe this concept can be limited to one meal and be retooled to focus on mentoring and expanded to allow all AALL members to participate. ■ A Note to Mentees It is important to remember that mentees have some work to do in this too. It’s a two-way street. To have a successful relationship with a mentor, the mentee needs to take an active role in his or her professional development and be proactive. Nothing ventured, nothing gained. If no one reaches out, then mentees should be prepared to make the first move. It’s true that mentors with years of experience can be intimidating, and several mentees told me as much when I spoke with them in San Antonio, but try to look past that. The mentors know you don’t know everything, or you would not be looking for a mentor. Take a deep breath and just call them or press “send.” You have nothing to lose, and you might gain something great. Be open and sharing, and be willing to work around a mentor’s busy schedule. It’s also a good idea in the beginning to take notes when you speak with a mentor on the phone. The things you don’t know, you can look up later. I had no idea what a “symposium issue” was when I first started talking with my mentor. I had to look it up, and now I’m the wiser. You can be the wiser too, and if you strike out with somebody, you can try again with someone else. ■ The Sky is the Limit Mentorship is important. The majority of people who make a difference in the world have had some kind of mentor. AALL’s mentees benefit, of course, but so do the organization and the mentors themselves. The mentors even get the added bonus of improvements in physical and psychological well-being. There are multiple ways to get involved in AALL mentoring. To once again quote the late Maya Angelou, all you need to do is care. There is strength in numbers, but we all are only as strong as our weakest link. Mentoring can move AALL forward and help to ensure a future for all of us, but in AALL, as in life, you only get what you give. So please give! ■ Elizabeth Christian (elizabeth.christian@ emory.edu), Assistant Law Librarian for Reference, Hugh F. MacMillan Law Library, Emory University, Atlanta. Many people spoke with me about their mentoring experiences to assist me in writing this article, but I would especially like to thank Trina Holloway for her help, excitement about my article, and encouragement. You Make the Match in AALL’s Mentoring Program Based on comments from members, AALL changed its mentoring program in 2013. Rather than having third parties match up mentoring partnerships, the current program allows you to make your own matches. Instead of having one set deadline for enrollment, the program now may be joined and left fluidly throughout the year just by updating your profile. To learn more about or participate in the AALL mentoring program, visit Mentor Match on AALL My Communities at community.aallnet.org/mentoring/about mentormatch. • Create a profile: Choose to enroll as a mentor or mentee. Provide information about yourself and the dates you are available for a mentoring relationship. • Find a match: Search the other profiles for someone with the skills, experience, and responsibilities that interest you. • Request a match: From the person’s mentor or mentee profile, click on the big green “Click here to contact” button to initiate an email invitation. • Check your messages: Monitor your email and AALL My Communities profile messages for notices and invitations. • Make the most of the match: The rest is up to you and your partner. Be honest about your expectations, and be responsive. Additional valuable information and tips are available at: community.aallnet.org/ mentoring/mentormatchfaqs. AALL Spectrum ■ Sept/Oct 2014 27 AALLSept/Oct2014:1 9/23/14 11:29 AM Page 28 Student Service Librarians: My Quest for Understanding Student services librarian? What is that? By Hadas Livnat I attended the AALL Seattle Conference in June 2013. I was visiting Seattle for the first time, and a spell of sunny weather made the green and watery sights of Washington State a fantastic treat. This was also my first conference, and one presentation struck me in particular. It was about student services, and the presenter, Maureen Cahill, was a “student services librarian.” I could not recall ever stumbling across a job posting with the title of “student services librarian.” This position’s more well-known sibling, “faculty services librarian,” seems to be a reasonably popular niche job; but closely scouring the Internet with the almighty Google produced a total of about 20 librarians nationwide who hold the title “student services librarian” (or a related variation). At first glance, this is puzzling. Students are an important clientele of the law school library and are certainly the most numerous and frequent users of the library’s physical space. They use the library to study, research, check out materials, catch up with friends, eat, sleep, and space out. Occasionally, they even consult a librarian! Also important is the fact that students graduate and become alumni that give back based on their experiences—and one of their experiences is the library. So it would make good sense to have a student services librarian at hand. “Having a librarian with the student services title is an easy way to show students that we think about them too,” says Deborah Schander, coordinator of digital projects and outreach at the Georgia State University College of Law Library. “It means there is someone who is responsible for always thinking of the students’ interests in meetings and planning sessions.” The Student Services Librarian Survey So what do these student service(s) librarians actually do? In January, I sent out a survey to the AALL Academic Libraries list to find out. Statistics reasonably indicated that I should expect 10 responses at most, depending how flexible people are with the perception of their duties. Sure enough, of the initial six responses, half included “student” in their title; the others were essentially librarians on the public services team who were the primary student contact for their library. (Additional marketing efforts produced 28 AALL Spectrum ■ Sept/Oct 2014 better results for the student services titles. I thank my colleagues for their patience and cooperation.) So I would like to note that this article also acknowledges student outreach specialists who are the focal point for student service activities within their law school library and who are student services librarians in all but name. I received a total of 13 responses, so the statistics that follow should be taken as a sample. However, some of these responses were greatly detailed and provided some illuminating insights about the relationship between students and the library. Who Are They and What Do They Do? Titles for the position of a student outreach specialist vary, and while many include the words “student services,” others consist of reference and other librarians who are the focal point for student contact. As we shall see, the trilogy of duties of reference, instruction, and student services often exist within the student services job position. But whatever title these librarians might hold, most have this in common: they engage in reference and research at least a third of their time; spend an additional third on instructional duties; and use the final third on student marketing and outreach, research into student needs, and activity planning. Mileage may vary according to the emphasis in the librarian’s exact title (some may spend more than 50 percent on reference, for example), but the common emphasis had been on these three activities. Reference and Instructional Duties These librarians spend at least 15 percent of their time providing reference and research, the upper number given being 60 percent. With rare exceptions, these librarians use social media, most citing blogging, Facebook, Twitter, and creating YouTube tutorials as part of their regular reference (and outreach) duties. Pinterest use was cited at least once. Instructional duties, at an estimated range of 10-30 percent, constitute the second significant component of these librarians’ time. These duties include specialized one-time classes requested by students and faculty and semester-long courses such as advanced legal research and advanced international and foreign legal research. The one-time on-demand classes include (1) substantive legal research for classes and seminars for © 2014 Hadas Livnat professors; (2) scholastic activities (Bluebook and legal citation, law review and journal activities, and test preparation classes); (3) classes related to students’ work life (getting ready for a summer job, researching employers, researching in the real world, free and low-cost resources for solo/small-firm practitioners); and (4) specialized-topic one-time classes conducted at the request of a student association. On-demand classes are valuable for students, who are happy to have the opportunity to request classes geared toward their interests. “My law review students are not shy about requesting specific workshop topics,” says Patricia Dickerson, student services and reference librarian at North Carolina Central University School of Law. “Nor are my regular students, who like to let librarians know what they want in workshops.” She adds that “Students are also very interested in practical skills research workshops.” Outreach and Marketing Duties According to the survey, outreach and marketing can take 5-25 percent of the time of the librarian responsible for student contact and involves an astonishing breadth of activities. Marketing and outreach may involve considerable research about student needs and the occasional use of surveys and participation in the activities of student groups and committees. The line between outreach and marketing activities tends to blur, but both fall into two categories, one being traditional participation in teaching and using the physical space of the library to advertise its services and the second being student-specific activities that uniquely focus on bringing the library to the students. I can’t begin to recount the variety of student outreach and marketing activities identified by the survey. In addition to traditional teaching, outreach via electronic communication, and the use of the physical library (with signs, flyers, etc.), the survey results identified these interesting, student-focused outreach efforts: • Library rewards program • Personal librarian program • Serving on student advisory council or board • Attending social functions hosted by the law school during student orientation • Training journal members ng AALLSept/Oct2014:1 9/23/14 11:29 AM Page 29 • LibGuides based on student topics • Annual Fall Fest (an open house with free food and prizes) • Library Week activities • Pet therapy • Table events • Contests and prizes. But is there a difference between “regular” library outreach and outreach to students? Dickerson explains that “Students need to be convinced your workshop or program is worthy of their time since they have so many classes to study for and lives to try and lead.” She adds that students “also need materials that have more flash than general outreach materials. For example, students will overlook a black and white flyer but pay attention to a flyer with a funny picture on it or a humorous caption.” Schander explains that it’s important to remember that students are not “just one nebulous group . . . . You have students who are in the library, those who don’t use it and who you want to come in, students who want a place to hang out, and those who want a quiet place to study. Marketing efforts should also take these factors into account and create outreach efforts that meet each interest.” holiday decorations, pumpkin painting, a movie night, and even a video game tournament. Opinions conflict about whether non-legal activities are appropriate to the library (an argument which extends to public libraries). Ito voices a commonly expressed opinion when he cautions that “Mission creep could be an issue here . . . (The office of the) Dean of Students handles leisure activities for students. The library should be focused on meeting the research needs of the students.” However, he adds that “There is a limited role for the library in leisure activities for students.” Dickerson agrees, explaining that their value is that “they can go a long way toward building goodwill and support from students.” Schander adds that “It’s another way to let students know you’re thinking about more than just their check-out stats. But not every program will work for every library.” Surveys and Student Concerns Surveys are used to collect student opinions and concerns about the library. Librarians cited the use of both an annual survey and non-regular and occasional one-off surveys on specific topics, as well as sessions that solicit feedback from specific student groups. “Students can tell when we aren’t being genuine. The best way to forge relationships with students is to show that you are a real person with passions outside of the law library. They start to identify with you on a different level and are more likely to want to work with you when they have legal research needs. I have also learned it helps to be a little crazy. If I’m not excited about programs or resources, students won’t be— so sometimes I have to let them laugh at my expense to get student buy-in.” —Patricia Dickerson, Student Services and Reference Librarian And successful outreach goes beyond reaching out; it delves into forging personal relationships. “Go to student organization programs, buy a cupcake at a bake sale,” says Dickerson. “Students appreciate you wanting to know about what they are interested in and will oftentimes show you the same respect when you want to teach them something.” And according to Todd Ito, coordinator of instruction and outreach at The University of Chicago, “Word of mouth goes a long way in most law schools.” Non-Legal Activities Some outreach activities are designed to draw students to the library and create a more leisurely, casual atmosphere. The survey results divulged such diverse activities as free coffee during exams, contests, raffles and prizes, scavenger hunts, tables with puzzles and games, Some librarians participate in the student advisory council or board to keep an open communication between student representatives and the library. Ito explains that his library has a student advisory board made up of student volunteers, which meets approximately five times per academic year and acts as a regular focus group for library-related issues. As the outreach librarian, he meets with this board to learn about their concerns. Some concerns that students note are communication between the library and the students; legal research instruction issues; collection concerns (e-books and reserves); library hours; and building issues such as lights, the physical space of the library and library seating, and the ever-popular temperature issues. Other Activities If reading all of the above didn’t make you exhausted by sympathetic association, these student service/contact librarians also participate in at least some of the following duties: serving as liaison to legal research and writing faculty; collection development; coordinating vendor services and trainings for students; creating instructional materials; serving as liaison for clinics and centers; serving as liaison for vendors; maintaining the college’s digital archives and digital signage; supervising the student workers; maintaining the website; and serving on the institution’s library committee. Very likely, they do all of these at once. In Conclusion Whether coming under the title of a “reference” librarian, an “instructional services” librarian, an acknowledged “student services” librarian, or any other job title, library staff members who are designated as the principal student contact and outreach person are multiduty reference, research, instruction, and student outreach professionals. In fact, since student services librarians’ job duties overlap quite a bit with the duties of both reference and instructional services librarians, it would not be too difficult to slap “student services” in the title of the usual reference librarian (or perhaps the slightly snazzier instructional services librarian) vacancy, modify their workload to reflect the additional marketing, outreach, and coordination duties, and hey! You’ve created a student services librarian, and some 80 percent or more of the law library’s clients are officially acknowledged. The bottom line for student services librarians—and other librarians who are the focal point for student outreach—is to make the law library more than just a study and research space for students. “We are aware that students use the library as more than just a place to study or get books,” Schander says. “It’s a place to hang out, to relax, to kill time between classes, to be quiet, and more. So we take the time to make it a welcoming place, regardless of the reason they’re there. We offer free coffee when they’re tired and leisure movies for when they want to zone out. By building personal relationships with the students and making them feel like their opinions matter, we create a warm atmosphere in which to then promote the library and its services.” If you would like to discuss, improve, or advocate for student services in law libraries, join the recently created Student Services Forum on AALLNET. Your participation will help to ensure that libraries can successfully address this important issue. ■ Hadas Livnat, (livnath@ uchastings.edu), Associate Reference Librarian, UC Hastings College of Law Library, San Francisco AALL Spectrum ■ Sept/Oct 2014 29 AALLSept/Oct2014:1 9/23/14 11:29 AM Page 30 OUT WITH THE OLD, IN WITH THE NEW Two perspectives on implementing LibGuides at an academic and a public law library By Danielle A. Becker and Shamika D. Dalton L ibGuides can be a great tool, as many librarians in various types of institutions will testify. But there are some considerations for their use. Following, Danielle A. Becker, electronic services librarian at Minnesota State Law Library, and Shamika D. Dalton, assistant university librarian at University of Florida Levin College of Law, provide their insights on working with the tool in their respective institutions. Before (left) and after University of Florida Levin College of Law’s LibGuides makeover Creating Your New Look is Easy! Becker: The look of Minnesota State Law Library’s website was stuck in the late ‘90s, and something had to be done to make an immediate change. As the electronic services librarian, it was my charge to tame the matted mess that the Legal Topics Guides had become. Our Legal Topics pages get a lot of use by the public and our reference librarians, so untangling the mess was critical. Having worked with LibGuides in my previous position at an academic library, I knew it was the perfect tool for the job. Dalton: While LibGuides are a great tool to disseminate information globally, it takes a lot of time to create and maintain them. With the many hats that we wear on a daily basis, it is easy to “set it and forget it.” Here at the Legal Information Center, we were guilty of just that. In December 2012, I volunteered to lead a project to revamp our LibGuides. Our goal was to make our LibGuides more accessible. To do so, we set out to determine which guides could be deleted or consolidated, organize the information to make it more userfriendly, and find ways to market our LibGuides. Starting the Makeover Becker: I contacted Springshare and got a free trial to show my colleagues how simple LibGuides is to use and how professional the results are. Some of the features of LibGuides that helped make our decision to begin a subscription were: • No downloads. LibGuides is a CMS, so all the user has to do is sign in with a username and password, from any computer or mobile device, and he or she can use it anywhere. Content creators are assigned usernames and passwords so that multiple people can contribute to the site simultaneously. 30 AALL Spectrum ■ Sept/Oct 2014 • WYSIWYC (what you see is what you get) menus. Customizing the look and feel of the pages is user friendly. Users can upload multimedia content like chat widgets, videos, audio, and more. It also integrates with social media by enabling you to make your guide available on Facebook, post guide updates on Twitter, and link right back in the guide using the appropriate icons (provided). • Mobile friendly. It uses responsive design so it looks good on desktops, laptops, and all mobile devices. • User statistics. The basic subscription runs reports using date parameters providing results on how many visits each guide and each page within a guide gets. After a month trial we were convinced and began our basic subscription. The next phase of the project was moving our current Legal Topics pages into LibGuides. Dalton: My first line of business was to advocate for our library to purchase our own LibGuide platform to increase accessibility for our users. Until now, our LibGuides were a part of the University of Florida’s LibGuide platform. Our guides were hidden among hundreds of research guides from numerous disciplines, making it hard for our users to find them. I met with UF’s LibGuide administrator to find out how we could purchase our own platform and the amount of work required to set everything up. I presented the information to the law librarians and they were on board, so we purchased our own platform in June 2013. Springshare was able to transfer our guides from the old platform to the new platform with little effort on our part. Now, with our own platform, our research guides will be easily accessible to our users. Ditch the Old Pages Becker: When I began the migration, I went through the directory page of the Legal Topics and decided which guides to combine and which to delete. Then, as I created the new © 2014 Danielle A. Becker and Shamika D. Dalton AALLSept/Oct2014:1 9/23/14 11:29 AM Page 31 LibGuides, I weeded the information from the Legal Topics pages as I went. Dalton: With a fresh start on a new platform, it was the perfect time to weed through our guides and determine if some could be deleted or consolidated. We had approximately 50 guides, which may not seem like a lot, but the maintenance can be time consuming. After meeting with each librarian, we chose to delete guides such as Using Shepard’s Citators because no one updates case law in print anymore. We chose to consolidate guides that were about similar subjects. For example, we created one comprehensive guide for federal legislative history instead of having separate guides for committee briefs, committee resolutions, and committee debates. Designing Your New Look Becker: I used information architecture as my guide through the entire migration. If each guide used the same structure, it eliminated the need to rethink my design each time I migrated a guide. I created a basic template that all of the guides were going to follow using these tabs: Home, Basics, Forms, Publications, and Legal Help. Each page has a set of boxes that will be consistent throughout all of the LibGuides. For example, the Home page will always have a box that links back to the Legal Topics Directory, a Contact Us box, Minnesota State Law Services, and a Disclaimer box at the bottom. I also created a style sheet that established the fonts, color schemas, terminology, line spacing, and box ordering. Whenever possible I tried to reuse boxes by using the “Reuse Existing Box” feature, which gives the designer the option to link to boxes that exist on other LibGuides. This feature is also useful when making universal changes as edits that happen in the parent box flow to all the children boxes throughout the site. We reuse our Disclaimer box, as that language changes from time to time. Springy News, an online newsletter published by Springshare, provides tips and best practices to help you create an effective LibGuide. Show Off Your New Style! Becker: The Minnesota State Law Library reports to the Minnesota Supreme Court, so when the Chief Justice of the Supreme Court specifically requested we put more appellate resources online, we jumped at the directive. Unfortunately, our current website didn’t support that effort, so we had to come up with another way to make appellate resources available. The goal was to cull all relevant court resources into one place, creating a “one-stop shop.” Using the LibGuides platform, we accomplished that goal. Since then, the Appellate LibGuide has been included in the appellate court presentation at the statewide bar association meeting. Every judicial district in the state was given a demonstration on it, and the feedback has been fantastic. The exposure has since grown; with other websites linking to this LibGuide (among others we’ve created since this first one) our usage statistics are steadily growing. Dalton: We try to introduce our new platform at every chance we get. During the 1L library orientation, we show students where they can find LibGuides that we think will be useful to them in their first year, in particular, our Student Printing LibGuide and 1L Survival Guide. In our 1L Legal Research course, some librarians assign students to review a particular LibGuide as a part of class preparation. To reach 2Ls, 3Ls, and undergrads, we create LibGuides to help them with their research papers and introduce them during our guest lectures. We also use LibGuides to archive programs we present at conferences. This gives attendees and people who are unable to attend an opportunity to access the material we discussed and links to the resources we used during the program. Hopefully, Before (above) and after Minnesota State Law Library’s LibGuides makeover Dalton: There is no best way to organize information on a LibGuide, but we focused on three issues to start: • Simplicity. One of the main issues with our guides was the overwhelming amount of information we put on each guide. Our guides were organized in paragraph format with several tabs per guide making the information overwhelming to our users. So we cut down on the text and included more direct links to resources. This also cuts down on the amount of scrolling users will have to do. • Consistency. As a team, we agreed on Arial 12-point font, an orange background, and dark blue tab colors for all of our guides. We also agreed that each guide would consist of print resources and online sources, Lexis, Westlaw, Bloomberg Law, and free or low-cost databases, if applicable. • Ease. We created five different ways for users to find the guide they are looking for on the homepage. We have a table of contents with all of our guides listed, a general keyword search box, and a LibGuides CMS Browse Box, a three-column box that allows users to find our guides by group, librarian, or subject. when users visit our platform, they will browse through and see all of the guides we have to offer. ■ Danielle A. Becker ([email protected]), Electronic Services Librarian, Minnesota State Law Library, St. Paul Shamika D. Dalton ([email protected]), Assistant University Librarian, University of Florida Levin College of Law, Gainesville AALL Spectrum ■ Sept/Oct 2014 31 AALLSept/Oct2014:1 9/23/14 11:29 AM Page 32 Changing Spaces Our library spaces are being reconfigured. How can we use this opportunity for our patrons’ benefit? By Lauren M. Collins A s print collections shrink in favor of the electronic delivery of information, library space—once needed to hold the volumes we counted on to justify our existence—is no longer necessary for that purpose. Those of us who manage law libraries with large footprints are regularly asked to justify the continued maintenance of space that houses much smaller collections. Even those with smaller library spaces find themselves, at the very least, with more space than they had before and facing decisions about its use. In his article, “Designing a Law Library to Encourage Learning,” Lee Peoples writes about effectively using leftover law library space to encourage and improve student learning and help the law school meet accreditation requirements. However, these spaces can be expensive, and, despite benefits that are obvious to us, law school administrators may require a great deal of convincing to support them. Librarians are left to become creative about the continued use of library space in ways that are affordable and of obvious benefit—or be willing to surrender it. Space can be “commandeered,” as many know anecdotally and as Professor Peoples points out in his article. Fortunately, commandeered space isn’t always poorly used, and both planned and unexpected space changes can add positively to our students’ learning, comfort, and convenience. Furthering the Law School Mission: Law Schools Creep into Library Spaces The support of other law school functions is a more frequent use for available law library space. For example, the Sarita Kenedy East Law Library at St. Mary’s University houses the law school Career Services Office. Other libraries house classrooms, faculty offices, and facilities for law school journals. “Having classes held here in the library helps create more library traffic,” observes Ronald E. Wheeler of his former library, the Dorraine Zief Law Library at University of San Francisco School of Law. As resources are more frequently accessed remotely, getting students into the library to meet faculty, take classes, or participate in favored student activities helps them discover or remember our information services and social spaces. Where our tradition was to reserve our reading rooms for . . . well . . . reading, several schools have 32 AALL Spectrum ■ Sept/Oct 2014 An event held in honor of the 30th Anniversary of the Sarita Kenedy East Law Library at St. Mary’s University. Photo courtesy of Bethbiriah Sanchez. recognized that these make excellent gathering spaces. “We have a big, bright reading room in the library that is regularly used for speakers, meetings, luncheons, and receptions,” says St. Mary’s University Law Library Director Robert H. Hu. This means changing our thinking about noise, food, and drink in the library, but that is a battle many of us stopped fighting long ago. A space sharing arrangement that is increasing in popularity is one between clinics and the library. The University of Cincinnati College of Law Library, for example, is home to the Lois and Richard Rosenthal Institute for Justice, a part of the Ohio Innocence Project. Another example is the newly renovated space that has been developed for Concordia University Law School where space-sharing between the library and the clinic was part of the initial construction plan. The law library at Concordia houses a portion of its clinical staff offices and student work carrels, while other clinical space stands alone in the law school building. Phillip Gragg, director of the George R. White Law Library at Concordia, finds that the space arrangement “keeps the library relevant by supporting the law school at every level.” To address the unique challenge of clinical space in open areas—client confidentiality—the Concordia clinical space has a separate entrance. This issue is minimized at the Rosenthal Institute since Innocence Project clients must be met away from the law school. The space that houses the Institute requires card swipe access, which prevents non-law school affiliates Outside of Concordia University Law School Library showing the separate entrance for clinic offices and student workspace housed within the law library. Photo courtesy of Phillip Gragg, law library director. © 2014 Lauren M. Collins AALLSept/Oct2014:1 9/23/14 11:30 AM Page 33 from entering the area. Reconfigured library space may also uphold the law school mission by supporting job placement for recent alumni. When I arrived at ClevelandMarshall College of Law, construction was underway on a Solo Practice Incubator. The project, a 10-suite office space for recent graduates to hang their own shingles, was being constructed in 3,755 square feet of library space with a separate entrance off the main street. The space, with floor to ceiling windows, had been occupied by some student carrels, but mostly stacks. The incubator displaced just over 30 ranges and required a great deal of weeding and shifting. Though it required a lot of work, in a library as large as ours, displacing stacks to support our law school’s access mission by providing space and some limited services to entrepreneurial new graduates is an obvious win. Arguably, the Incubator in the library furthers the concept of the library as the laboratory of the law school. Practically, it gives us opportunities to examine the legal information needs of our alumni who opt for small firm or solo experiences after law school and develop supporting services. documents newsletter announcing the need for new facilities. Space that had formerly been used to house part of the technical services staff was dedicated to A graphic illustrating the capabilities of the Recording and Collaboration Rooms at Cleveland-Marshall College of Law Library. Image courtesy of Dan Thomas, assistant director, technology operations. The Cleveland-Marshall College of Law Library Solo Practice Incubator Spaces of Convenience: Sometimes Opportunities Come from out of the Blue Some of the most interesting space projects in law libraries have focused not on student learning, but on their convenience. The Charles B. Sears Law Library at SUNY Buffalo Law School provides space for two non-traditional services from outside partners. The first is a passport acceptance facility that has been housed in the law library since 2005. The idea came from a government the facility after a staff reduction. The library did not pay any renovation costs, and the State Department, according to Law Library Director Beth Adelman, “did a nice job of integration,” so the integrity of the remaining space for library use was not disturbed. The facility’s services include taking photographs, which has turned out well for students sitting for any standardized test, such as the MPRE. As an added Denniss Ingrassia working at the Morton Lane Credit Union branch in the Charles B. Sears Law Library, SUNY Buffalo Law School. Photo courtesy of Beth Adelman, director of the law library and vice dean for legal information services. bonus, housing the facility, which requires no costs to the library in addition to those already associated with maintaining the space, generates income from the State Department’s execution fee of $25 for all new passport applicants, which goes directly to the library. The creativity doesn’t stop there for the Sears Library space. While banking at the Morton Lane Credit Union’s main branch in a suburb near the University at Buffalo’s South Campus, a casual conversation between Adelman and the credit union manager led to the idea to open a branch in the law library. The credit union’s plan to find a space on campus had just fallen through, and, according to Adelman, “The Law Library’s central location on the North Campus ‘spine,’ a second-floor walkway, allows access to many buildings without having to brave the harsh Buffalo winter. This is a convenient location for the law school community and the university community.” Both the credit union and the passport acceptance facility draw students, faculty, and campus administrators into the law library. Though no statistics are available, Adelman says there is strong anecdotal evidence of success, including the fact that the facility has brought both the university president and the provost in as customers. Designing to Encourage Learning: What About Those Student Learning Spaces? There is a wealth of literature on the evolution of library space. Although most focuses on undergraduate academic AALL Spectrum ■ Sept/Oct 2014 33 AALLSept/Oct2014:1 9/23/14 11:30 AM Page 34 libraries, the change in focus to what have been labeled “learner-centered” spaces applies to law libraries as well. In “Libraries Designed for Learning,” a 2003 essay written on behalf of the Council on Library Information Services, Scott Bennett found the “changing character of student study space needs” to be the second strongest motivator of investment in new or renovated academic library space between 1992 and 2001. (At that time, the highestranking motivator was the growth of collections, which we now know was not well predicted by those investing in construction and renovation projects in the 1990s.) As early as Bennett’s 2003 essay, many of the factors legal educators are currently encouraged to focus on were discussed as goals for library space. These include social learning, collaborative student activity, and experiential course material. In planning library spaces in support of these activities, Bennett stressed the need for spaces that accommodate the technology needed for information literacy instruction and learning. Professor Peoples’ article brings Bennett’s research into the law library and the 21st century, suggesting space design that encourages learning as a way to not only support students but to exceed the ABA standards for physical facilities at the same time. ABA standards, Peoples points out, have historically driven an increase in our collection sizes and, thereby, the size of our library spaces. Peoples highlights the potential we have to strengthen our roles in the law school by driving the development of spaces that encourage learning in the library. In support of collaborative learning, many schools already provide group study rooms or computer clusters outfitted with webcams, DVD players, monitors, smart boards, and other technology. This allows students to share the information on a laptop with a group or take impromptu notes that can be uploaded to a computer and saved. These spaces, though valuable and heavily used, tend to be more formal, often requiring reservations for use and subject to rules about group size. Current thinking suggests we should now be considering the less-formal commons to encourage student learning. Whether an information commons—connecting information professionals, technology, and learners in a social setting—or a broader learning commons with the goal of sharing of knowledge more generally, these spaces, it is argued, fit students’ social learning styles and, when supported by teachers and technology, 34 AALL Spectrum ■ Sept/Oct 2014 improve modern students’ educational experiences. Unfortunately, this reconfiguration of space, which normally requires increased electrical outlets, updated furniture, and reliable security, can be expensive. Peoples’ article cites two law libraries with plans for a learning commons at the time the article was written—Florida State University College of Law, which planned to update a portion of its library space, and the Oklahoma City University Law School, which had plans to move into a new space later that year. To that number, I can add our own plans, similar to those at Florida State, to turn our microfilm area into a commons and the new construction at Georgia State University College of Law. The success in completing these projects has been varied. In our own library, funds made available by the university from technology fees collected from all university students and awarded on a competitive basis allowed us to start our project by developing two recording and collaboration rooms. Inspired by a conversation with our career planning director about the declining interview skills of students, we applied for funding to upgrade two study rooms. These rooms are equipped for self-service recording and afford students an opportunity to practice for mock trials or clinical work, classroom presentations, or job interviews. Working with career services and the clinic, we will have volunteers, both staff and alumni, who will review students’ practice presentations and provide feedback using CALI’s free MediaNotes software. The first phase of our project was relatively inexpensive and supported by an internal grant. Developing a broader, multifunctional commons area with technology to encourage students to explore experiential learning opportunities has proven cost prohibitive. We have completed architectural plans but have not been able to fully fund the remainder of the project. Even with the buy-in of law school administration and faculty who see the benefit of a learning commons space, funding priorities in a climate of decreasing law school application and admission rates can thwart the best of ideas for new uses of library space. The Florida State University College of Law Library has been working on developing a learning commons for several years. Their plan includes an open seating lounge, several tech-heavy study rooms, a large room that can accommodate a 60-person class or lecture while remaining flexible enough to reconfigure for smaller break-out groups, and an interactive lab that allows the instructor and learners to exchange the information on their devices in view of the entire class. The development of the commons at Florida State has also progressed more slowly than planned. The main challenge, again, is funding. Still, Elizabeth Farrell, associate director at Florida State, isn’t deterred. In fact, rather than consider pitching the project on a smaller scale, they have decided to do what they can, when they can. “It’s alright to deliver something good in stages,” Farrell says. “Then the powers-that-be will hopefully say, hey, that’s working and students are responding and support the completion of the project.” In the meantime, they are garnering student interest by expanding their lunchtime offerings to cover law practice management tools and surveying students about their technology skills and needs. “Word is getting out that you need a broader skillset than you get in doctrinal classes,” Farrell says. Building incrementally and surveying students for interest now will likely encourage financial support. While selectively upgrading space to develop commons areas can be challenging, renovation or new construction presents a better opportunity to develop these spaces. Plans for both Georgia State University College of Law, which is currently constructing a new building, and Oklahoma City University Law School, which is renovating a historic high school for its new location, include commons areas. These areas are slated to meet the recommendations for learning areas, including (1) domestic areas, which are informal and welcoming spaces, usually permitting food and drink, that draw students and encourage “collisions” with staff and faculty; (2) plentiful, comfortable seating; and (3) connections for mobile devices that invite students to use their preferred technology to share information and ideas. These flexible spaces can be used for both formal instruction and informal, student-driven interaction. At Oklahoma City University, student and faculty polls taken before the initial plans for the new space made way for the commons area. Students made it clear in surveys that they like a library that includes spaces that are completely quiet as well as communal spaces where they can work together. With a café already planned for the law school building, Professor Peoples, who is also the library director at Oklahoma City, thought it would be great to bring the communal library space students AALLSept/Oct2014:1 9/23/14 12:07 PM Page 35 requested and the café together. To make the commons central to law school activities beyond the library, the space includes a large collaboration desk that he will invite faculty to reserve for review sessions and other departments, such as the clinics and Academic Support, to use to deliver services to students. Peoples, who was considering a commons area long before the move was planned, says a project like this is easier when you are starting with a new space. “Existing library space is up for question, as we know, and assumptions people have about the building you are in may get in the way of new ideas,” he says. “New construction is an opportunity to make the case for the library as an integral part of the law school.” The lack of a large-scale renovation project and limited funds do not have to stop the initiation of spaces that encourage learning—there are versions of the commons concept that can be started with less funding. At the University of San Francisco, a commons area was developed at the cost of new furniture and a few additional electrical outlets. Wheeler says, “We took out a bunch of shelving and installed a ‘commons’ type area with soft seating, couches, large ottomans, and lots of electrical outlets in the floor. Students use this area heavily now.” A staff training session being conducted by Hollie White, digital initiatives librarian at Duke University J. Michael Goodson Law Library’s Digital Initiatives Library (DIL). Photo courtesy of Alexandra Calevaro, digital initiatives intern. potential for changes in technology and even human factors adds another layer of risk that can find a library regrouping to protect an investment. The Digital Initiatives Laboratory (DIL) at Duke University’s J. Michael Goodson Law Library started with a different purpose. One of the law school’s professors routinely required a final student project that required video production. The space was intended to equip students with sophisticated technology to facilitate these final projects. As fate and Students use the commons area at University of San Francisco School of Law. Photo courtesy of John Shafer, research librarian and adjunct professor of law. Still, something like this is only relatively inexpensive and, in times of recession, may be as far out of reach as a more elaborate renovation of space. Investing in New Space Uses: Remaining Flexible is Imperative If the initial expense in developing learning spaces is not a deterrent, the progress would have it, the professor stopped assigning the video project, and technology improved, making video production easy and inexpensive from most laptops. A quick refocus kept the space vital to the law school and the library. A digital initiatives librarian was hired, and the space became a place to work on technology-based, collaborative projects that had begun or were percolating. Now the DIL is being used to capture history through the digitization of all of the law school’s many photographs, to upload video to pages in the institutional repository that commemorate past conferences and symposia, and to serve as an instructional and collaborative space for discussions about the use of educational technology in the classroom. Duke Senior Associate Dean for Information Services Dick Danner appreciates the ability of the space design to withstand the changes that have occurred since the 2007 renovation that resulted in the original plan. “The space was designed with a different purpose, but, though changed circumstances have altered that purpose, it allowed us to focus our plans for tech-based projects by providing a place where we can work collaboratively that is flexible enough to adapt as our digital initiatives evolve,” Danner says. There are likely as many viable options for the use of newly available library space as there are law libraries. Law school mission and objectives, funding, and unexpected opportunities all affect the types of projects any particular law library can and should pursue. We can find ideas in literature and from our colleagues, but we must be creative and remain open, flexible, and responsive to our own environments to choose the best course for our own library spaces. ■ Lauren M. Collins ([email protected]), Law Library Director and Associate Professor, Cleveland State University’s Cleveland Marshall College of Law Library, Cleveland AALL Spectrum ■ Sept/Oct 2014 35 AALLSept/Oct2014:1 9/23/14 12:07 PM Page 36 member to member What was your biggest takeaway from the 2014 AALL Annual Meeting? Librarians do it better, faster, and cheaper! —Mary E. Matuszak, Director of Library Services, New York County District Attorney's Office, New York Mary E. Matuszak As much as I enjoyed the content of the presentations at this year’s meeting, I think the point that struck me the most was the diversity Lacy Rakestraw present in the law library community. I found myself people-watching throughout the conference, noting the differences in age, race, geographic region, etc., among the librarians. I absolutely love how diverse our profession is! results. Libraries of the future will be entirely different, as institutions disappear and things become linked by the Internet. The initial program I attended, Phoebe Ruiz-Valera the Opening Session program with speaker Andrew Keen, left me optimistic that librarians would still be needed, if only to organize the massive amount of data available and protect privacy. The next programs that I selected mentioned the subject and classification developments necessary for this data management process. The final program that I went to addressed the “bookless library” and the media necessary to use it. In summary, exciting changes are ahead. —Phoebe Ruiz-Valera, Catalog Librarian, Cleary Gottlieb Steen & Hamilton LLP, New York From the presentation skills program: “What questions do you have about _____?” Fill in the blank and wait 10 seconds before using the Mark E. Estes first of two possible questions to pose to yourself: “I often get asked _____.” I used the first question while moderating the Members Open Forum. —Mark E. Estes, Law Library Director, Bernard E Witkin Alameda County Law Library, Oakland, California —Lacy Rakestraw, Law Librarian, St. Louis County Courthouse, St. Louis Literally the biggest thing I took away was the cowboy hat from Thomson Reuters. Yee-haw! —Eve Ross, Assistant Librarian/ Research Specialist, McNair Law Firm, P.A., Columbia, South Carolina Eve Ross My biggest takeaway was that librarians have a future; no matter how much libraries change, there is still a need for knowledgeable people to organize and administer the process and evaluate the 36 AALL Spectrum ■ Sept/Oct 2014 I came away from the Annual Meeting with ideas and inspiration. I met great people and now understand what people mean when they say that Rebecca Katz "law librarians know how to party." My heart was warmed by the commitment that our profession has to access to justice. But I would have to say that my biggest takeaway is the value of social media— Twitter, especially—in making what could be a large, impersonal (and kind of overwhelming) event into something more like a family reunion. —Rebecca Katz, Washington, D.C. My takeaway was the reminder that librarians are generous people who are willing to share their knowledge and insights with others. Meg Martin They are also responsive to change, working hard to adapt to new technologies, contracting budgets, and shifting expectations. I'm proud to be a librarian or whatever becomes our new descriptor: knowledge manager, digital legal researcher, rabble-rousing supporter of free access to verified information . . . —Meg Martin, Branch Librarian, Robert J. Dole Courthouse, U.S. Tenth Circuit Court Library, Kansas City, Kansas washington brief continued from page 5 Consult us for more information on our priority issues, talking points, and materials to bring along to your meeting, town hall, or tour. Election Outcomes and Advocacy Ahead There are several possible outcomes of the midterm elections, each presenting its own opportunities and challenges. Your district or state may elect a new member of Congress. The majority party may change in one or both chambers. New leadership, committee chairmanship, and committee memberships may be assigned. Like it or not, the midterm elections will result in changes to your advocacy relationships. Such changes will require your skills and expertise to educate and engage new elected officials, whether we win or lose allies or adversaries. Whether or not the candidates you engage end up in office, your election season advocacy efforts aren’t for naught. As you work to inform a candidate about AALL and the issues we support, you’ll help to advance an array of issues that are increasingly relevant with the rapid changes in digital technologies. In doing so, you may also raise awareness and support from other constituents, like patrons of your law library or other allies. ■ Emily Feltren Director, AALL Government Relations Office, 25 Massachusetts Avenue, N.W., Suite 500, Washington, D.C. 20001 • 202/942-4233 • fax: 202/737-0480 • email: [email protected] • www.aallnet.org/gro AALLSept/Oct2014:1 9/23/14 2:41 PM Page 37 announcements AALL Says Thank You AALL would like to thank the following contributors for their support of the Association and its activities. These individuals and organizations contributed to the 2014 AALL Annual Meeting and/or any one or more of the following funds: Alan Holoch Memorial Grant, Centennial, FCIL Schaffer Grant, George A. Strait Minority Scholarship, Government Affairs, Grants, Marla Schwartz Grant, Morris Cohen Essay Competition, Research Endowment, and Scholarships. Corporate Sponsors Gold Level ($65,000 or more) Bloomberg Law/ Bloomberg BNA LexisNexis Thomson Reuters Wolters Kluwer Law & Business Bronze Level ($5,000 to $25,000) Fastcase Innovative Interfaces Inc. Oxford University Press and Oxford Legal Research William S. Hein & Co., Inc. Contributors $1,500 or more Richard A. Danner James E. Duggan Catherine Lemann $1,400 - $1,499 Shannon Hein Ellen G. Schaffer Jean M. Wenger $100 - $249 Joan L. Axelroth Donna K. Bausch Black Caucus Kathleen Brown Lauren Collins Joseph Custer Jack S. Ellenberger Carla Evans Martha Goldman Sherry Leysen Lyonette Louis-Jacques David Mao Teresa Miguel-Stearns Carol Avery Nicholson Janet L. Oberla Holly M. Riccio Miriam G. Sargon Mary Sexton Cossette T. Sun Suzanne Thorpe Leonette Williams $500 - $999 Donald L. Ford Mary A. Hotchkiss Ellen G. Schaffer Mary Whisner $250 - $499 Carol Bredemeyer Amy J. Eaton Mark Estes Kate Hagan Sarah G. Holterhoff Ruth L. Levor Margaret K. Maes Deborah Rusin Richard J. Spinelli Gail Warren Ronald E. Wheeler, Jr. I ntroducing Admiralty Record Volume 1 2013 $50 - $99 Luis Acosta Jennifer Allison Edward Bander John P. Bissett Sarah E. Cox Amy A. Emerson Judith A. Gaskell Michael Hannon Mable Hoffler-Page Jean Holcomb Monica Robertson Daniel L. Wade Sally Harral Wise Kasia Solon Cristobal Shirley Hart David Oluyemisi Dina Francis R. Doyle Trezlen Drake Gabriela Femenia Lisa Goodman Pamela Gregory Ruth Hill Trina Holloway Joan Hoolihan Derrick Jones Dwight King Grace M. Mills Eugenia Minor Allen Moye Donna Nixon Rosemary Noona Joseph Plumbar Jeanne Rehberg Richelle Reid Mary T. Rooney Alison Shea DeCarlous Spearman Cornell Winston Up to $49 Jessica Alexander Rhea Ballard-Thrower Evelyn Beard Tiffany Camp Renate Chancellor Yvonne Chandler Cattleya Concepcion Michelle Cosby Majorie Crawford Who is checking yo our URLs against Link Rot? $BTTJEZ$ $BUªT Digital La aw Library ff 4 200 d f f l l h hi h A new annual hardcover admiralty and maritime law case Volume 1 reports the reporter. published admiralty opinions of the Supreme Court of the United States and the United States Courts of Appeals that were issued during the calendar year 2013. Forty-eight opinions reported. 526 pages. Buckram cover, oversewn binding, and ribbon book marker. Index and Tables of Authority. 8 ½” x 11” size. A valuable reference source for the admiralty practitioner. $91.00 plus $3.99 shipping. Order your copy today at www.admiraltyrecord.com ADMIRALTY RECORD PUBLISHING COMPANY, L.L.C. MANDEVILLE, LOUISIANA, U.S.A. AALL Spectrum ■ Sept/Oct 2014 37 AALLSept/Oct2014:1 9/23/14 11:30 AM Page 38 the reference desk Q: I work as a librarian at a law school and enjoy working with students—or at least, I used to. These days, I sort of need to force myself to keep my office door open. There is so much that needs to get done, and it seems as if I can never do that. My co-workers have stopped asking me to join them after work, and, when I can avoid them, I’ve pretty much stopped attending the social events at work. I don’t think I’m depressed, but I just don’t have the energy I used to have. I feel overwhelmed. I don’t want to bother my supervisor and honestly don’t know what he can do anyway. I know that I should be grateful that I have a job (and I am). More and more, I find that once my day is over, I just want to be left alone, go home, and turn my phone off. I can’t be the only one who feels like this, and I wish I didn’t. What can I do to change things? Although I can’t cite statistics, I think I can safely assure you that you aren’t alone in feeling overwhelmed. We’re all struggling to manage our jobs, our lives, and, basically, our time. In recent years, numerous continuing legal education seminars have concerned time management and work/life balance. CLEs aside, many employers are providing their employees with literature and professional development opportunities on this topic. They are recognizing that workplace stress may lead to burn-out, anxiety, insomnia, etc. So I commend you for recognizing that something isn’t “right” and being willing to share that. Although I can empathize with you, I think we would benefit from an expert’s perception. A: The law school for which I work employs full-time health and wellness counselors, and I have asked Jeremy McCleery to share his insights. Jeremy has more than 17 years of experience in the medical and mental health fields, having worked in a number of settings including the United States Air Force, Air National Guard, a communitybased outpatient mental health program, an international NGO, and a local nonprofit. McCleery says: “The first part of any recovery or self-help program is awareness. Awareness brings insight and helps us to understand exactly what is wrong. The lack of awareness facilitates reactions that do not serve us well. Think of how you react when stressed. What is your automatic go to? Is it isolating, alcohol and drugs, 38 AALL Spectrum ■ Sept/Oct 2014 By Susan Catterall vegging out for hours in front of the TV? These types of automatic reactions are negative and compound stress. If we are not aware, then we react to life out of habit without thinking. You may need to investigate when you notice behavioral changes, such as increased isolation. Take into account that we all have unique personalities. Introverts need downtime from people and may feel drained from too many social situations. Extroverts tend to feel energized by spending time with people. It’s important to take this into account and to be aware of your personality type so that you can measure what is ‘normal’ for you. “It’s also important to remember that feelings are NOT facts, they are feelings. Look at your situation objectively, without judgment, as a scientist would. This will help you gain some perspective. If you are feeling left out or alone, it’s a feeling. Looking at the situation objectively, you may discover that you are not alone because you have people who care about you. Put the objective facts down on paper because they will help keep you grounded and balanced when your feelings are intense. It also doesn’t hurt to reach out to a friend for some encouragement when you start to notice these feelings. “Focus on what you can control and accept what you cannot. If it takes effort to manage your behavior, such as snapping at a co-worker, you may have some personality issues to examine. If you work in a customer-service environment or a place where collaboration is necessary, you have a few options. You can change industries to something that is less peopleoriented; you can learn to manage and cope with your negative feelings, moods, and emotions; or you can do nothing and face the consequences when you snap at a customer or co-worker. Your company may have an open-door policy with the expectation that customers can drop in whenever they want. If so, you need to accept this as something you may not be able to control. The lack of acceptance for a situation creates frustration and stress. Acceptance does not mean you ‘like’ or ‘approve,’ it just means you come to terms with the person, place, or thing. Another question to ask is ‘what is triggering the anger or urge to snap?’ We can’t always control people, places, or things. The only thing we can control is our response. “Some of us may have thinking patterns or belief systems that may distort our perspective. In the world of psychology, these are called cognitive, or thought, distortions. Feeling that your opinion is not heard may be overgeneralizing or jumping to conclusions. Overgeneralizing is coming to a general conclusion based on a single piece of evidence or an isolated incident. Jumping to conclusions is when we ‘know’ what people are feeling, thinking, and why they act the way they do without them saying so. We humans are complex creatures. We have various problems that can affect our behavior toward one another. Take this into account before personalizing the behaviors of others. This is when it comes in handy to use our frontal lobe (rational mind) to look at situations objectively. Do you have concrete evidence and consistency about how others perceive you? “One of the best indicators of your well-being is your social support network. Studies have shown that people with strong social networks have better wellbeing. We are not meant to be islands or lone rangers. We need the support of others who care about us to get through life. When feeling the need to isolate, do yourself a favor and reach out to someone. At times, this will take great effort, especially if you are an introvert. Having others to confide in can also help us gain some perspective into our patterns and behaviors. Our perception of self has its limits when it comes to looking at our flaws. We tend to have blind spots and bias. Receiving input from a friend can help provide some objectivity for your current situation. “You may need to consider whether you are suffering from clinical depression. Some of the key criteria for depression are: • Depressed mood (i.e., feelings of sadness) • Lack of interest (in activities that you usually enjoy) • Feelings of worthlessness • Poor concentration • Thoughts of death. “If you meet three or more of the criteria above, you need to see a professional clinical therapist. When in doubt, it would be wise to see a professional clinician anyway. Most workplaces have an employee assistance program (EAP) that will cover a set number of visits to a therapist. If your workplace does not offer an EAP, it would still be in your best interest to see a counselor. Your health insurance provider may also cover a certain percentage of the visit. If your body is sick, you see a physician. The same goes for problems with your mental health.” AALLSept/Oct2014:1 9/23/14 11:30 AM Page 39 Jeremy, thank you for your thoughtful perspective. It seems as though we are all being asked to do more with less these days. Thank you, especially, for reminding us of how important we are as a resource to each other. Jeremy has also emphasized both: (1) it is important to talk to someone, and (2) there is no set response or reaction to what is going on with an individual; we are complex and react to stressors in a number of ways. At the recent AALL Conference in San Antonio, there was a session on “Learning to Lead Yourself and Others Through the Unexpected.” For me, there were two valuable takeaways from the session, and I hope you will reach out to someone you have confidence in. I also trust that you’ll be able to find your energy again because you’ve taken the first steps toward doing so. announcements Susan Catterall (scatterall@charlottelaw. edu), Reference Librarian, Charlotte School of Law, North Carolina Are you in a sticky situation with a colleague? Looking for ways to discuss advancement with your supervisor? Send your questions to columnist Susan Catterall at [email protected]. The 2014 AALL Election Schedule and Candidates November 1, 2014 Ballots distributed electronically to all voting members. December 2, 2014 Deadline for receipt of electronic ballots at AALL. Ballots tabulated at AALL and results of elections announced immediately. Biographies and statements of all AALL Executive Board candidates will be posted on AALLNET in the fall. For members who do not have email or who do not wish to participate in an online election, please contact Hannah Phelps Proctor, membership services coordinator, at AALL by October 14, and headquarters will provide paper ballots. She can be reached at [email protected] or at 312/205-8022. 2014 Candidates The AALL Nominations Committee nominated the following individuals for office in AALL: Vice President/President-Elect Carol A. Watson, director of the law library, Alexander Campbell King Law Library, University of Georgia School of Law, Athens Ronald E. Wheeler Jr., director of the law library and information resources, Suffolk University Law Library, Boston Executive Board Members Scott D. Bailey, director of global research services, Squire Sanders LLP, Washington, D.C. Emily R. Florio, library services manager, Finnegan, Henderson, Farabow, Garrett & Dunner LLP, Washington, D.C. Mary E. Matuszak, director of library services, New York County District Attorney's Office, New York Francis X. Norton Jr., head of public services, Law Library of Louisiana, New Orleans AALL Spectrum ■ Sept/Oct 2014 39 AALLSept/Oct2014:1 9/23/14 11:30 AM Page 40 views from you Share Your Views with Spectrum What views of your library are meaningful to you? Whether it’s the atmosphere surrounding your reference desk, a striking scene outside your window, a unique event taking place in your library, or a moment captured on your morning commute, this is your chance to share it with AALL. In order to be publishable, pictures must be of relatively high quality. Digital submissions are preferred and must be high resolution (300 dpi). Submit your photos to AALL Marketing and Communications Manager Ashley St. John at [email protected]. The staff at Northwestern Mutual’s Law Library in Milwaukee has a wonderful view each day of historical columns in the building’s atrium, and over Memorial Day weekend, the American flag was proudly displayed. According to Library and Information Services Research Specialist Shelly Scheel, “Not only is it a great company to work for, the view is pretty inspiring as well!” 40 AALL Spectrum ■ Sept/Oct 2014 AALLCovSept2014:Layout 1 9/23/14 8:38 AM Page 3 “SUBPOENA ALL THOSE BASTARDS AND BRING THE CASE…DESTROY THE TIMES” — Richard M. Nixon The Weekly Standard: “Nixon poisoned a well…Some of that poison is evident in…Goodale’s book” Fighting for the Press: The Inside Story of the Pentagon Papers and Other Battles By James C. Goodale TWICE NAMED BEST NON-FICTION BOOK OF THE YEAR Alan Rusbridger – Editor, The Guardian Alan Clanton – Editor, Thursday Review The New York Times: “deeply informed, even gossipy” The New York Review of Books: “a fascinating inside story” Columbia Journalism Review: “a message for journalists: Wake up!” The Paris Review Daily: “a fascinating blow-by-blow account” New York Law Journal: “packs a real wallop” New York Observer: “reads like a political thriller” Chicago Tribune: “just in time for a new wave of leak-plugging questions” The Atlantic: “has significant persuasive strength” New York Magazine: “an esoteric issue…suddenly…into the national conversation” Publishers Weekly: “lays out information cleanly and carefully” Thursday Review: “strikingly relevant—even prescient” Gateway Journalism Review: “a story that has just as much importance today as it did in 1972” British Journalism Review: “tells the story vividly and briskly” Committee to Protect Journalists: “a landmark legal case on press freedom” “This is a story worthy of John Grisham, except this one actually happened; it is fact, not fiction—and it’s still unfolding… James Goodale is an American treasure and so is his book.” — Dan Rather “An engaging work which underlines the importance of fighting for a free press. Without press freedom, informed public debate is curtailed and democratic accountability diminished” — His Excellency Kofi Annan, former Secretary General, United Nations Available at CUNY Journalism Press and Amazon.com ISBN 978-1-939293-08-4 paperback $20 ISBN 978-1-939293-12-1 hardcover $35 www.jamesgoodale.net ISBN 978-1-939293-09-1 e-book $10 ASIN: B00GGS7BIO Audible book $11.95 AALLCovSept2014:Layout 1 9/23/14 8:38 AM Page 4 FASTER ALERTS. DEEPER INSIGHTS. FOCUSED ON WHAT MATTERS TO YOU. PRACTICE AREAS • Antitrust • Bankruptcy • Capital Markets • Corporate Counsel • Corporate Governance • Energy & Environment • Employment • Finance & Banking • Health Law • Immigration • Intellectual Property • Mergers & Acquisitions • Products Liability • Securities Enforcement and Litigation JURISDICTIONS • National • New York WESTLAW NEXT PRACTITIONER INSIGHTS Life moves fast. It’s important to stay on top of current events and related legal developments that have an impact on the decisions you make every day. WestlawNext Practitioner Insights™ gives you the expert insight and analysis you need. Plus, now you can create and manage all of your alerts from one platform, ensuring you’re always up to date on emerging legal developments. Stay focused – and stay in the know – with Practitioner Insights. Learn more at westlawnext.com/current-awareness © 2014 Thomson Reuters W-312516/6-14 Thomson Reuters and the Kinesis logo are trademarks of Thomson Reuters. W-312516_szA.indd 1 6/23/14 3:00 PM
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