Washington State Ferries Recruitment
Transcription
Washington State Ferries Recruitment
Washington State Ferries Recruitment Announcement ABOUT WSDOT The Washington State Department of Transportation is the steward of a multi-modal transportation system and responsible for ensuring that people and goods move safely and efficiently. In addition to building, maintaining, and operating the state highway system, WSDOT is responsible for the state ferry system, and works in partnership with others to maintain and improve local roads, railroads and airports, as well as to support alternatives to driving, such as public transportation, bicycles, and pedestrian programs. ABOUT WASHINGTON STATE’S FERRY SYSTEM Washington’s ferry system is the largest in the United States, serving eight counties within Washington and the Province of British Columbia in Canada. Counties served include Island, Jefferson, King, Kitsap, Pierce, San Juan, Skagit, and Snohomish Counties. The Ferries Division has approximately 1,800employees, 22 vessels, 20 terminals, and a dedicated maintenance facility at Eagle Harbor. Washington State Ferries carry over 23 million passengers and 10.2 million vehicles including passenger vehicles, school and transit buses, and commercial vehicles that deliver goods and services to the citizens of the Puget Sound. For the 2013-2015 biennium, the operating budget of the ferry system is approximately $484 million, of which approximately $310 million is expected to be recovered from fare box revenues. The capital investment budget principally for three new vessels, system preservation and rehabilitation is approximately $379 million, with sources including dedicated state tax revenues, bonds and federal grant dollars. Significant expenditures for new vessel construction and terminal preservation and improvement are programmed for the future. The principal objectives of the system include: • Operate the system safely, securely and efficiently with the highest degree of on-time performance, meeting the needs and convenience of customers. • Maintain, preserve and improve assets including vessels and terminals. • Protect and enhance the system’s fiscal position through sound fiscal management to sustain and improve service. • Maintain an efficient and high performance workforce culture. The focus for the next five years at Washington State Ferries (WSF) will be to maintain the Ferries extraordinary safety record, increase the number of available, well-trained crew and staff; provide oversight of terminal and fleet operations; create ways for WSF to communicate and engage with staff throughout WSDOT; offer added possibilities for WSF staff to participate in Lean initiatives; and establish substantive opportunities for customers and stakeholders to offer ideas on how to make the system better. 1802 BLACK LAKE BLVD SW, SUITE 101 • OLYMPIA, WA 98512 360-867-1410 • WWW.KARRASCONSULTING.NET Washington State Ferries Recruitment Announcement The ferries division is currently recruiting for three leadership positions: • Director of Marine Operations • Director, Vessel and Terminal Maintenance • Director, Community Services and Planning For these important roles the Assistant Secretary seeks capable and unifying leaders that will inspire positive change and innovation in the Ferries Division and improve the overall performance of WSF. These critical roles require energetic, visionary and effective leaders. Candidates should be dynamic and decisive, and excel in both high-performing internal management and external relations. The successful candidates will report directly to WSDOT’s Assistant Secretary over the Ferries Division and serve on the senior leadership team. The overarching core competencies the Division is seeking in candidates are: LEADING CHANGE LEADING PEOPLE BUILDING COALITIONS Creativity and Innovation: Ability to generate new and innovative approaches to problem solving that are effective and responsive. Build Talent Pools: Hire, mentor and develop a qualified, diverse staff. Partnering: Builds alliances and collaborates across boundaries to build strategic relationships. Build public trust in government. Flexibility: Adjust quickly to changing priorities and conditions. Lean Management: Streamline and remove processes that do not bring value to the customer. Strategic Vision: Ability to translate big-picture vision and goals into plans that are realistic and effective. Results Driven: Measure success and set high standards of performance. Business Acumen: Ability to manage human, financial and information resources strategically. 1802 BLACK LAKE BLVD SW, SUITE 101 • OLYMPIA, WA 98512 360-867-1410 • WWW.KARRASCONSULTING.NET Washington State Ferries Recruitment Announcement Director of Marine Operations The Director of Marine Operations has overall responsibility for approximately 1,100 represented employees engaged in Ferries operations, including fleet (deck and engine), terminal operations, program management and operations center (watch center, supervisors and dispatch). The Director provides strategic direction and leadership for all operational elements of the business to include: developing and implementing policies and standards to provide safe, reliable and efficient marine transportation to the public. programs and policies that ensure budgetary control and cost containments are met; ensure effective and efficient management of marine operations through the selection, development and motivation of department employees; establish positive partnerships with labor union representatives and participate in the collective bargaining process; and develop a harmonious work environment where employees are valued, encouraged to learn and develop and where innovation is rewarded. Other responsibilities include: establish, coordinate and implement strategic initiatives that improve terminal and vessel operations and service delivery; develop annual staffing needs fleet-wide to ensure the Ferry system is prepared to meet services standards; direct budget preparation and coordinate budget expenditures; develop, implement and maintain A bachelor’s degree with at least five years experience in a senior leadership role within a maritime or other transportation organization that involves leading a diverse staff and management of significant funds. An advanced degree is a plus. The annual salary range for this position is $103,224 - $125,952. DESIRABLE QUALIFICATIONS: 1802 BLACK LAKE BLVD SW, SUITE 101 • OLYMPIA, WA 98512 360-867-1410 • WWW.KARRASCONSULTING.NET Washington State Ferries Recruitment Announcement Director, Vessel and Terminal Maintenance The Director of Vessel and Terminal Maintenance provides leadership and direction for vessel maintenance and preservation, Eagle Harbor Maintenance Facility, vessel design and capital vessel construction. This position oversees approximately 550 represented employees. The incumbent develops and implements policies, procedures and standards to provide safe, reliable and efficient marine transportation service. Responsibilities include: maintenance department strategic and long-range planning; development and management of vessel lay-up schedule; and establishing cost containment initiatives that align with budgetary targets. This position impacts system-wide safety with ultimate responsibility for providing safe and reliable vessels and terminals for the transportation of $22 million passengers and $11 million vehicles annually. The primary focus is on strategic fleet and terminal maintenance planning, policy development, budgeting and resource management. DESIRABLE QUALIFICATIONS: A bachelor’s degree with at least five years experience in a senior leadership role within a maritime organization that involves leading a diverse staff and management of significant funds. Experience in vessel maintenance, repair, construction and preservation is desirable. USGC licensed as a Chief Engineer of Motor Vessels is preferred. An advanced degree is a plus. The annual salary range for this position is $103,224 - $125,952. Additional responsibilities include: establish and coordinate major maintenance with Operations and Service Planning; ensure compliance with all regulatory agencies including the United State Coast Guard; form and lead the implementation of organizational policies and strategies for safe, reliable, and efficient customer service delivery; construct organizational policies and strategies for identification of maintenance, preservation, and improvement needs in order to deliver the WSF vessel capital and maintenance program effectively and efficiently; develop strategies for responding to media, the legislature, and the Transportation Commission enabling ongoing effective communications; direct strategies for labor negotiations for bargaining units; and direct activities related to material procurement, inventory and warehousing of assets. 1802 BLACK LAKE BLVD SW, SUITE 101 • OLYMPIA, WA 98512 360-867-1410 • WWW.KARRASCONSULTING.NET Washington State Ferries Recruitment Announcement Director, Community Services and Planning The Director of Community Services and Planning is responsible for developing department-wide strategic planning, community outreach programs, and championing customer service for Washington State Ferries. This position oversees approximately 20 employees (most are represented by labor) involved in planning, communication and customer services. This position ensures long-range strategic plans for the operational and capital direction of the Washington State Ferries system are in place. The incumbent leads fare policy development and administers programs to enhance customer experience. In addition, the role requires the integration of federal, state, regional and local policies to foster a positive image for WSF. In addition, this position oversees the call center and is a key representative with external partners including Puget Sound Regional Council’s Transportation Policy Board, Transportation Operator’s Committee and Ferry Advisory Committee; ensures that tariff recommendations are developed for the Washington State Transportation Commission; and oversees all customer service functions and major initiatives such as vehicle reservations or changes to fair and fee programs. DESIRABLE QUALIFICATIONS: A bachelor’s degree with at least five years experience in a customer service leadership role within a maritime or other transportation organization. A planning degree is desired and an advanced degree is a plus. The annual salary range for this position is $91,596 - $111,768. BENEFITS Outstanding benefits including health, dental, life and long-term disability insurance; vacation, sick, military and civil leave; dependent care assistance program; employee advisory service; deferred compensation plans; educational benefits program; 11 paid holidays; and state retirement plans. 1802 BLACK LAKE BLVD SW, SUITE 101 • OLYMPIA, WA 98512 360-867-1410 • WWW.KARRASCONSULTING.NET Washington State Ferries Recruitment Announcement APPLICATION PROCESS LIVE AND WORK IN A GREAT STATE If you are interested in these positions, submit a cover letter, salary history, and a current resume. Please indicate in the subject line of your email which job(s) you are applying for. Washington State offers a total work/life package of pay, benefits, flexibility and workplace opportunities to help you get the most out of your career and out of life. Washington State is a great place to work, play, and be a part of a community. Washington offers a quality of life that is unsurpassed. If you have questions regarding this announcement, please call Marissa Karras at 360-956-1336. The position will remain open until filled. In order to be considered for the first round of interviews, please submit your application materials by May 15th, to [email protected]. It is the department’s intent to fill this position as soon as possible. Candidate evaluation will be ongoing, and it will be to the applicant’s advantage to submit application materials as soon as possible. The State of Washington is an equal opportunity employer and is strongly committed to enhancing the diversity of its workforce. We will provide assistance in the recruitment, application and selection process to applicants with disabilities who request such assistance. The Ferries Division is headquartered in downtown Seattle. The City of Seattle is a coastal seaport city and with nearly 635,000 residents. Seattle is the largest city in the Pacific Northwest region and one of the fastest-growing cities in the United States. Ringed by snow-capped mountain peaks. Crisscrossed by fresh and salt waterways. Home to urban centers, villages and vibrant neighborhoods, Seattle is an incredible place to live. Spectacular natural surroundings, world-class education systems, thriving urban centers, vibrant neighborhoods and a lively arts and culture scene are just some of what makes Puget Sound a great place to live. Outdoor activities are especially plentiful given the area’s natural beauty and mild climate. Hiking in the Olympic or Cascade Mountains, kayaking in Lake Union, or cycling on one of many rails-to-trails paths are just a few of the options available. Seattle is viewed as a progressive and innovative city where people are outgoing and friendly. 1802 BLACK LAKE BLVD SW, SUITE 101 • OLYMPIA, WA 98512 360-867-1410 • WWW.KARRASCONSULTING.NET