JOB POSTING: PUBLIC SERVICE FACILITATOR June 9, 2015 1

JOB POSTING: PUBLIC SERVICE FACILITATOR
June 9, 2015
JOB POSTING
JOB CLASSIFICATION:
Public Service Facilitator (Level D) - Relief
HOURS PER WEEK:
Varied
JOB STATUS:
As needed, including evenings and weekends
SUMMARY:
Under the direction of a Service Delivery Manager, this
position facilitates patron access to the library’s resources
and services. Tasks generally require independent
judgment and initiative within assigned objectives.
SALARY:
$29.73 - $33.68
POSTING DATE:
June 9, 2015
CLOSING DATE:
June 16, 2015
QUALIFICATIONS:
1. Library Technician Diploma.
2. Public library experience is an asset.
3. Demonstrated familiarity with MS Office, computers and smart devices. Familiar with
social networks and usage.
4. Ability to speak languages other than English and relevant to the community is an
asset.
5. A valid Ontario Driver’s License and access to a vehicle.
6. A Police Record Check including Vulnerable Sector Screening is required and is a
condition of employment.
KEY COMPETENCIES:
 Customer Service / Advocacy Skills
 Communication Skills
 Interpersonal Skills and Professionalism
 Organizational Skills and Productivity
 Leadership Skills
 Technology Skills
 Adaptability / Learning Skills
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JOB POSTING: PUBLIC SERVICE FACILITATOR
June 9, 2015
DUTIES AND RESPONSIBILITIES:
1. Supports patron access to the library's resources by:
 Advising and assisting library users in the selection of materials and
explaining the arrangement of the resources of the library.
 Providing research and resource assistance to the public including
reference and reader’s advisory for all ages.
 Performing simple troubleshooting on computers.
 Providing instruction to patrons on using various electronic resources and
devices.
 Creating patron accounts, troubleshooting patron accounts and
introducing customers to library services in general including borrowing
services.
 Receiving money and making change.
 Running standard reports.
 Performing opening and closing routines.
2. Assist Service Delivery Managers by:
 Researching, preparing and submitting reports, statistics and budget
requirements when requested.
 Developing and maintaining tools to assist patrons in accessing collection
materials.
 Reading book reviews and keeping informed of new materials added to
the collection and new resources available outside of the library.
3. Program Responsibilities
 Plans and carries out programs for all ages.
 May have outreach responsibilities.
 Works in compliance with the Occupational Health and Safety Act,
Accessibility for Ontarians with Disabilities Act and municipal, provincial
and federal privacy legislation.
 Performs other duties as assigned.
WORKING CONDITIONS:

This is a system-side shift position that may be assigned at any Barrie Public
Library location.
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JOB POSTING: PUBLIC SERVICE FACILITATOR
June 9, 2015


This is a public service position and the hours of work may include evenings and
weekends with the employee being required to perform accurate and detailed
work with constant interruptions.
Must be able to withstand the physical demands of the job (i.e. programming,
active reference service).
OTHER:
A Criminal record check including Vulnerable Sector Screening is a condition of
employment.
Applicants may be asked to provide proof of education status, licenses, certification
upon the Library’s request.
Personal information is collected under the authority of the Public Libraries Act, R. S. O.
1990, Chap. P.44, section 23, subsection 4 and will be used to determine eligibility for
employment.
Barrie Public Library is committed to providing an inclusive, barrier-free environment for
job applicants. As an organization, we respect and uphold the requirements set forth
under the Accessibility for Ontarians with Disabilities Act (2005). If invited to participate
in an interview, please advise us of accommodation measures you may require during
our recruitment process. Information received relating to accommodation needs of
applicants will be addressed confidentially.
Those wishing to apply should submit a cover letter and current resume to:
Julie Ross
Manager Human Resources
Barrie Public Library
60 Worsley Street
Barrie, Ontario L4M 1L6
Fax: 705-728-4322
Email: [email protected]
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