Looking forward to each day
Transcription
Looking forward to each day
On Track with Tracy 3 Connections GEM Moments 10 Birthdays & Anniversaries 12 Volume 18 Edition 7, April 2014 Exceptional Care. Every Day “Coming here keeps my mind busy. I don’t have time for pity parties,” says Adult Day participant Calvin Johnson, shown with Sandy Norbo, Adult Day Caregiver Support Manager. Looking forward to each day Stories happen every day at CarePartners, as our experts treat, restore, teach and comfort people of all ages, from the tiniest infants to the oldest citizens of our region. We believe that exceptional patient care requires an exceptionally caring staff, and we’re proud to uphold that standard each day. Got a story about your work with patients? Please share with our staff via ‘My CarePartners’ at the top of our intranet home page or contact Judy Tanner to be included in this section of Connections. Sandy Norbo, Adult Day Caregiver Support Manager, introduces us this month to Calvin Johnson, Adult Day participant. She says, “Calvin seems to have found a new family of friends here at Adult Day. When he started with us, he was shy and not sure what this place was. Now, he is like a member of our family and helps with chores in the Garden Cafe, is always looking to lend a hand helping other participants, and has made many friends. Calvin’s gorgeous baritone voice can be heard above all during the weekly Bible Study groups, and he can sometimes be convinced to sing a solo or two for us.” ●●● Calvin Johnson says he used to sit at home most of the time, feeling lonely and depressed with not much to look forward to. His doctor and his pastor’s wife worked together to refer him to CarePartners Adult Day about six months ago. Now he feels much happier. “Coming here keeps my mind busy. I don’t have time for pity parties,” Calvin says. “I have made friends here. I like the peaceful and quiet atmosphere, and enjoy the special programs and activities. I find the staff to be very respectful and professional, with a great attitude.” Calvin says he likes to do whatever he can to help out: “I help keep things clean in the Garden Cafe and help with putting desserts in bowls. If someone is having trouble walking, I say things Sandy Norbo Continued on page 2 In the News 6 “Health Briefs” on March 16 included Dr. Mike Parmer, Wilder LaFond and Kristie King. From our Mailbox 8 “One of our Companions has been a superb communicator…with a medically complicated client.” Continued from page 1 to cheer them up and assist them if I can. It makes me feel good to do something worthwhile.” Calvin was born in North Carolina; went to school in Brooklyn, NY; and came back to North Carolina during the summers to visit family. He worked as a long-distance truck driver for many years and then retired here. His wife passed away some years ago and his three sons live out of state, so having people to interact with at Adult Day is invaluable. “I started singing recently, through the encouragement of one of the staff here. I sing with a group at my church, and we visit a nursing home once a week.” Calvin notes that he comes to Adult Day four days a week. “I give them a chance to miss me on Mondays,” he says with a smile. “It does me a lot of good to come here. I sleep better and am eating better now. I like getting up in the morning with something pleasant to think about. I like knowing I can come here and help others.” My CarePartners In our work with CarePartners, stories illustrate how we connect our passion to our purpose every single day. We invite you to be a part of our stories about our patients and those we serve, illustrating how CarePartners makes a difference in their lives … and about our devoted and expert staff, and how we are ourselves touched and changed by the work we do here. Submit your stories to “My CarePartners” on the intranet or contact Judy Tanner to be included in Connections. ●●● Erika Sutton, Home Health Social Worker, tells about our staff helping a young patient return to school as quickly as possible and coordinating care in another state: “The patient’s and his family’s overall goal was for him to return to his school as soon as possible so he wouldn’t get too far behind. With assistance from Home Health staff, the patient was able to meet his goals and return to his school in just two weeks. “Home Health recently admitted a teenager who had a serious fall Erika Sutton at the school where he lives out of state. He slipped on some wet leaves on the school grounds and seriously injured his right leg and ankle. He was brought home to his family and had traumatic surgery on his ankle due to a fracture and dislocation. He spent time in our Rehab Hospital and once he returned home, Home Health was brought in to further assist with his health care needs. “This also gave the school time to make modifications to accommodate his needs during his time of recovery, which included moving him to a room on the ground floor while he is using a walker. His mother was pleased that I was able to get her information on home health services in that area, and talk to the school nurse about continuing physical therapy for the patient there.” ICD 10 is coming Do you know your codes? Have you been bitten, or struck by a turtle? That will be codes W59.21XA and W59.219XA Gary Bowers, COO, shows off a turtle he recently caught in the French Broad River. Gary is practicing his exploratory skills around the area in an effort to start his second career as a TV outdoorsman. - April Fool’s Day Special Report from Connections News Team 2 On Track with Tracy On Track with Tracy Tracy Buchanan President & CEO Seriously fun This April Fools’ edition of Connections is always a particular favorite because it most directly embodies one of our corporate values - fun. For instance, we hope you’ll enjoy the tongue-in-cheek features highlighting members of our staff and the IDC-10 codes in this issue. The fact is, our work is serious business. We meet our patients and their families at some of the most vulnerable points in their lives, and we take seriously the trust and the confidence they place in us. We hold ourselves to the highest standards of quality and safety and efficiency, all designed to make the care we provide second to none. And yet, so often we serve our patients and clients best by not taking ourselves too seriously. By being able to laugh at ourselves, and being able to find shared humor through our shared humanity with those we serve...seeking and finding the positive and the moments of grace in what could otherwise be considered challenge and defeat. There’s a great TEDx talk that Mitzi Holmes, our VP of Quality, shared with me recently, and I’d encourage you to check it out (search “Shawn Achor Happy” and you’ll find his TEDx talk on “The Happy Secret to Better Work”). He is one of the world’s leading researchers on the connection between happiness and success. Besides being highly accomplished and a very funny and entertaining speaker, Achor speaks passionately on his research that links success to happiness and a positive attitude. One of his key points is that by changing the lens through which we view the world, we can change reality. Achor’s research indicates we can train our brains to look for the positive through, among other things, focusing on gratitude (think of three new things to be grateful for each day), exercising, and practicing random acts of kindness, including writing our thanks to someone each day. This re-training of our brains to scan for the positive can, he says, create ripples of positivity and lasting positive change. So I challenge you to test his theory. Achor has demonstrated that people who create this “happiness advantage” have higher energy, intelligence and creativity, and are more productive, resilient and secure. Organizations who have this advantage have less turnover, higher sales and greater success. In my opinion, CarePartners attracts staff for whom this positive outlook comes naturally - so we are already a step ahead. One of the things I love best about this organization is that it’s a place where we frequently hear laughter throughout the day. So the next time you hear it (or better yet, participate in it), consider that this light-heartedness is really a key business advantage. Keep up the good work! 3 Dress Down Day for United Way Friday, April 11 Watch for tickets on sale in the cafeteria $3 in advance, $5 on Friday Come to the Spring Fling on April 13! The annual CarePartners 5K Walk-Run for United Way and Fun Run for kids is set for Sunday, April 13 at 3 p.m. at Carrier Park, open to the community. Come join the fun and bring your family and friends! Formal attire is encouraged: prom dresses, bow ties, top hats and tuxedos. Help raise money for your community while being active and having fun! Register early for a discount. Prizes for the winners in each age group and door prizes. Register on-line through any of these links: Facebook site: CarePartners Spring Fling 5K for United Way Website Link: http://www.carepartners5kforunitedway.com/ On-line Link: https://runsignup.com/Race/NC/Asheville/ CarePartners5KforUnitedWay Paper Link: http://emtiming.com/ CarePartnersSpringFling5KRegForm2014v002.pdf Please return any paper applications to Pam Griffin or Myrna Twitchen via interoffice mail. ICD 10 is coming Do you know your codes? Have you fallen into a bucket of water causing drowning and submersion? That will be code W16221S Alyson Johnson-Sawyer, Executive Director of Adult Day, prepares herself for submersion in the CarePartners United Way Dunking Booth. You can get 3 shots for a dollar. - April Fool’s Day Special Report from Connections News Team 4 National Volunteer Week National Volunteer Week, April 6 - 12, is a time to celebrate people doing extraordinary things through service. Established in 1974, National Volunteer Week focuses national attention on the impact and power of volunteerism and service as an integral aspect of our civic leadership. The week draws the support and endorsement of the president and Congress, governors, mayors and municipal leaders, as well as corporate and community groups across the country. We salute our 1000-plus CarePartners volunteers! Volunteer coordinators are Danny Johnson for Solace and Hospice Home Care; Sharon Pearson for the Rehab Hospital, Home Health, Outpatient, Foundation, Hospice Thrift Store, Estate Sales and Special Events; Erika Goffin for Adult Day; Melanie Seeger, Bereavement and Volunteer Coordinator for Angel Home Health and Hospice; and Liz Cozart, Volunteer Coordinator for Transylvania Hospice. A sampling of the tasks our volunteers do: • Helping at Solace with direct and indirect support to patients, families and staff, and organizational needs. • The HeartSong Team volunteers provide their skills with massage, healing touch and reiki to Hospice patients, families and staff. • 11th Hour Vigil is designed to care for those Hospice patients who may otherwise be alone at end of life. 11th Hour volunteers receive special training to enhance their skills of compassionate presence as patients approach death. • Pet visitations provide unconditional affection to patients and families who benefit from pet visits. • Rehab Hospital volunteers help with patient transportation, medical records clerical tasks, mail delivery, patient visitation, dietary follow-up, PT and OT assistance, and the gift shop. • Home Health volunteers provide clerical and organizational assistance. • Foundation volunteers help with the Hospice Thrift Store and Estate Sales (organization, sorting, cash register, pricing, displays), Holiday Gift Wrap Booth at Asheville Mall, Memorial Ornaments (orders/mailings), donor recognition, coordinating miniature trees for Holidays for Hospice, and with special events such as the annual golf tournament. • Adult Day volunteers (students and adults) provide a variety of special programs including music, dancing, poetry reading, storytelling, aerobics, horticulture and painting; and pet visits are provided by individual volunteers and members of Paws on a Mission. ICD 10 is coming Do you know your codes? Have you had a mix up with a kitchen appliance? That will be code W29.0 Brian Arldt, Director of Decision Support, shows off his kitchen safety skills at his weekend cooking class held every third Saturday in the CarePartners cafeteria. This month’s dish is Beef Bolognese. - April Fool’s Day Special Report from Connections News Team 5 ICD 10 is coming Do you know your codes? Do you suffer from a prolonged stay in a weightless environment or have you survived a crash in your spacecraft? That will be codes X52 and V9542XA Erika Goffin, in Adult Day, shows off her spacesuit from her days as an astronaut. She has spent many hours training for an expedition to Mars. Her main role will be to coordinate the after hours activities for the first residents of the red planet. - April Fool’s Day Special Report from Connections News Team In the News - Making a difference in the Community • Included in “Health Briefs” in the Asheville Citizen-Times on March 16 were Dr. Mike Parmer for his new role as Hospice Medical Director; Wilder LaFond for his new role as Director of O&P; Kristie King for graduating from the NC Nurses Association Leadership Academy; and CP staff for raising money to help typhoon victims in the Philippines. • A press release about Amy Pike and Christopher Chardos, both Solace Social Workers, receiving their Licensed Clinical Social Worker (LCSW) designation appeared in the Asheville Citizen-Times “Health Briefs” on March 23. To get an LCSW, they had to complete a minimum of 3000 hours of appropriately supervised clinical practice over a two-year period. Grief Education Class for Staff The CarePartners Bereavement Department is offering classes each Friday morning from 8:30-9:30 in Seymour Auditorium, open to all staff. You are welcome to attend any or all (they are not sequential). No pre-registration is necessary. April 4: Coping Strategies April 11: Decision Making April 18: Self Understanding April 25: Social Understanding May 2: Role Changes ICD 10 is coming Do you know your codes? Have you experienced an accidental malfunction of BB gun? That will be code W34.110 Drake Thomas, CIO, never listened to those who told him “You’ll shoot your eye out.” - April Fool’s Day Special Report from Connections News Team 6 Focus on Foundation Focus On Tag Sales April 10, 11 and 12 April 24, 25 and 26 9:00-5:00 each day Spring cleaning? Donate your gently used extras to the Hospice Thrift Store! Tax receipts are provided and sales proceeds benefit CarePartners Hospice. Drop off during store hours or call (828) 575-2509 to schedule pickup of large items. Open Monday – Saturday, 10 a.m. - 5 p.m. 105 Fairview Road Asheville NC 28803 (just below the ScreenDoor) Watch the intranet for weekend specials at the Hospice Thrift Store. Visit carepartnersfoundation.org for more information. CarePartners Spring Craft Fair & Bake Sale Wednesday, April 16 from 8:30 a.m. to 2:00 p.m. in the Home Health Hallway Shop for gifts for Easter, Mother’s Day, graduations and birthdays! Handmade creations and homemade goodies by staff, their families and volunteers A portion of the proceeds will go to You’re Special, a Foundation fund providing help to patients in financial need. Reserve your table by contacting Judy Tanner by email or at ext. 4744 Discounted Dollywood and Splash Country Tickets! Tickets on sale to CarePartners employees April 8, 9 and 10. All payment will be via order forms and payroll deduction from your April 25th paycheck. Installment payments are NOT available. Watch for an icon on the intranet to fill out and submit an order form electronically. Tickets will also be on sale in the cafeteria, the HR reception office and other places. Check your email and the intranet for details! ICD 10 is coming Do you know your codes? Have you been hurt at the Library? That will be code Y92241 Tracy Buchanan, CEO, loves to read. Here she is pictured reading “Goodnight, Goodnight, Construction Site.” - April Fool’s Day Special Report from Connections News Team 7 Thanks for giving the Gift of Life The American Red Cross says thank you to the 28 donors at our recent blood drive on March 17. Each pint of blood collected has the potential to save up to three lives. Thank you for your generous gift of time and support to the Red Cross. The next blood drive will be on Thursday, June 26 in Seymour Auditorium. Do you know? Submitted by the CarePartners Infection Control Team Be prepared. Members of the Infection Control Team might ask you about these. 1. The triggers for wearing an N95 Mask are: Measles, Tuberculosis, Unknown influenza Chicken pox, Monkey pox, Shingles with open weeping lesions 2. The role of the CarePartners Infection Control Team in the event of a bioterrorism attack is to: a. Monitor our facility b. Communicate and coordinate care according to county, state & Federal agencies. From our mailbox From an Outpatient patient: “My therapist goes above and beyond in helping me.” From a Private Duty co-worker: “One of our Companions has been a superb communicator every week in her work with a medically complicated client. Her diligence has increased the client’s quality of life and safety.” From a Rehab Hospital patient: “I couldn’t have been at a more caring facility.” From a Home Health patient: “My nurse was so caring and helpful in my recovery from knee surgery, with blood pressure problems and anemia. She is a very professional nurse with a kind heart.” From an Adult Day family member: “Our entire family has been extremely impressed with the tender-loving care of the team toward our mother. Everyone is always so happy, upbeat, professional, respectful and welcoming. This is encouraging for our mother and us as well.” From a Hospice family member: “The Hospice staff who came to the house to help care for my husband were all very gracious and wonderful. At Solace I couldn’t ask for more wonderful people and all the loving care they gave. Thank you!” 8 CarePartners Connections Published Monthly for Staff, Friends and Volunteers of CarePartners 68 Sweeten Creek Road Asheville, NC 28803 News Team Carol Copeland Hubbard/Foundation Ruth Butler/Adult Day Diana Pegg/Home Health Tammy Ponder/Inpatient Kirsten Kern/Internal Staffing & Private Duty Katherine Caldwell Bauer/Hospice Karen Vernon/HR and Communications Nancy Lindell/Business Development Jeanne Gillespie/Outpatient Kate Guzy/IS Editor Judy Tanner Designed & Printed by Andy Guzy, CarePartners Print Shop Readers are encouraged to submit announcements, questions, articles, suggestions & photos by contacting the Editor or any member of the News Team. Submissions may be sent electronically via email (preferred method) or through interoffice mail. It is our goal to provide equal coverage to all CarePartners services, but content published is ultimately dependent on material we receive from the staff & administration from each of the service areas. DEADLINE FOR NEXT ISSUE April 15, 2014 Submissions received after this date may or may not be considered for the May newsletter. The Editor of Connections reserves the right to edit and/or reject material submitted based on its appropriateness for publication, space availability or other considerations. We strive for accuracy in our reporting and encourage readers to notify us of errors. HR Connections ICD 10 is coming Do you know your codes? Have you experienced paper entering through your skin? That will be code W451XXS Stephanie Bagwell and Heidi Kelling, from Human Resources, throw caution to the wind as they stuff envelopes detailing our latest update from the affiliation. - April Fool’s Day Special Report from Connections News Team If it’s April, it must be… National Occupational Therapy Month Calling CarePartners Kids Children of staff are invited to a fun Easter Egg Hunt on Friday, April 18. Dyeing eggs will begin at 1:00 p.m., with an egg hunt to follow at 2:00 p.m. To RSVP email Erika Goffin. CarePartners salutes our 42 OTs and OTAs for helping people across the lifespan participate in the things they want and need to do through the therapeutic use of everyday activities. Through a holistic and customized approach to evaluations, interventions, and outcomes, OTs and OTAs help those recovering from injuries to regain skills and aid older adults in staying as independent as possible. 11th Annual OT Silent Auction – April 29 and 30 in the Family Room Bidding begins on Tuesday at 8:00 a.m. and ends on Wednesday at 12:30 p.m. Proceeds go to purchase equipment for the Durable Medical Equipment Loan Closet. Donations needed! If you’re doing some spring cleaning, donate your “artsy” items (new or used in good condition) … such as handmade pottery, jewelry, art, home décor, journals, house wares and books etc. and certificates or coupons good for services or purchases from stores, restaurants, or your own such as cooking dinner for 4 or teaching a class. Contact Carol Stephenson by email or at ext. 4237 for more information. Welcome to CarePartners Lisa Granieri Elsy Villalobos de Chavez Sita Schussler Ashley Brennan Hans Meister Shawn Bennett Leah Setzer Crystal Fore David Moretz Amanda Soule Kelsey Hamlett Yonique Coleg Sherry Dyer Laura Sorvas Diane Wildermuth Melanie Seeger Cynthia Barclay Terri Duncan Lisa Zanzig Shelby Bjorlie Nicole Layfield Charlotte Tsivoglou Ferguson 9 GEM Moments GEM Recipients Ali Tiano Allie Hupertz Amy Hughes Ana Rivera-Diaz Angela Whitney Angie Creamer Arlene Fair Ashley Tanner Berta Triana Beverly Switzer Bobbie Nelson Bonnie Lawing Brittnee Hooper Bryan Jones Celeste Rice Cynthia Barclay Thanks and congratulations to the following staff who recently received a CarePartners GEM, which stands for “Going the Extra Mile.” GEMs help us give special recognition to staff who exemplify our Standards of CARING in providing excellent customer service. If you wish to give a GEM, forms are available in special holders at all locations or ask your supervisor. Debbie Rector Debbie Ward Debra Rice Diana But-Gusaim Elizabeth Smith Geri Ray Hillary Kruse Jake Wolf Janet Young Jayne Gretz Jennifer Koempel Joanne Maciejewski Joy Thomas Julie Bickel Justin Metcalf Karen Weaver Karri Konczal Kate Guzy Kate MacCurdy Kathy Jones Katie Lyda Keith Whitmire Kristie Hensley Laura Grace Lauren Alexander Leeane Dennis Linda Lunsford Lizette Lopez Lori Hedrick Lori Nawrocki Lynn Williams Melissa Chandler Melissa Harmon Moneick Moore Myrna Twitchen Nancy Brugos Patrick Ober Rene Richardson Rusty Kanupp Sandra Leyvas Season Jacques Sheila Barnette Sheila Crandell Sherry Worley Stephanie Tolley Susan Malter Terry Weldon Tina Puppe Congratulations to the GEMs of the Month Each month, PepPartners randomly draws three individuals’ names from the previous month’s GEM recipients to be honored for “Going the Extra Mile” in providing exceptional customer service. Each honoree receives a $25 gift certificate from Carrabba’s Italian Grill. Lori Nawrocki, RN/Hospice Home Care, with CarePartners for 6 years Lori’s supervisor, Jim Darress, says: “Lori is a competent and capable clinician who brings compassion, care and service to the bedside. A strong advocate for her patients and families Lori consistently goes the extra mile for those whom she serves. GEMs from patient family members said, “Thank you for the care and compassion you extended to my mother and to us as we walked through her passing. We appreciate the honesty you gave us in answering our questions and helping us with her pain management.” “…Thank you for your critical role in helping us and Mama on her journey to wholeness. Thank you for your compassion, your honesty, your advocacy and especially for the many glimpses of grace you brought into that room.” A co-worker’s GEM said, “When several nurses were out sick, Lori agreed to admit a patient, who lives outside her usual service area. She demonstrated that CarePartners will be there when needed.” Bonnie Lawing, Private Duty Scheduler, with CarePartners for 1 1/2 years Bonnie’s supervisor, Janet Young, says, “A GEM from a recent patient said, ‘Bonnie has always gone above and beyond since I have been a patient. She is very caring, pleasant and respectful, does a great job and has a good attitude.’ Bonnie has a fast-paced and complex job and does it each day with a smile on her face and in her voice. She listens to our clients and does her best to meet their needs, and works just as hard to meet the needs of our visiting staff. She is dependable, reliable and a fun person to be around. Bonnie also spends her time off as a volunteer at Solace. We are so glad to have her as part of the Private Duty department.” Jake Wolf, LPN/Hospice Home Care, with CarePartners for 3 1/2 years Jake’s supervisor, Robin Creson, says, “Jake goes above and beyond to make sure his patients’ needs are met. His communication with case managers and team members is unmatched. He volunteers to take orientees and nursing students with him, no matter how hectic his schedule. Jake is extremely flexible and handles last-minute changes in his schedule with ease. He makes positive and lasting impressions on his patients, as they repeatedly ask for him to return. He delivers difficult information with tact and diplomacy and is respected by his patients, families and peers. He is solution-oriented and always open to ways to improve routines and standards.” GEMs from co-workers said: “Made an emergency visit for a family member who was very concerned about his wife. The husband was so relieved and said Jake calmed his fears so much.” “Jake handled having two orientees in one day very well. Both gave him rave reviews and said they learned a lot.” 10 Checking out careers at CarePartners Students from Asheville Middle School came to the CarePartners campus on March 4 as part of Students@Work Week. This is a project of the North Carolina Business Committee for Education in partnership with the Governor’s Office. The goal is for NC businesses to help middle school students see career opportunities in their area. The students toured CarePartners Rehabilitation Hospital, the Adult Day Center and the O & P lab. They also worked with Eli Day, PT, and Mindy Alexander, OT, on an obstacle course to help understand the challenges people who need rehab face. Bowling to help kids A CarePartners Rehab Hospital team took part in the Bowl for Kids’ Sake event on March 1 at Star Lanes in Asheville. In addition to a generous sponsorship by the CarePartners Foundation, the team raised approximately $300 for Big Brothers Big Sisters. Team members posing in their Superhero costumes are, from left, Kathy Webster, Jennifer Finley, Donna Woon, Gloria Cobb and Steve Murphy. Picks of the Month Each month, CarePartners staff with a birthday or anniversary in the month will be entered in a drawing. Two lucky winners will each receive a gift from PepPartners. Here are this month’s winners: Happy birthday to Justin Metcalf on April 2. Congratulations to Vickie Wilder for 5 years of service. 11 Connections Celebrations Birthdays Kyla Boyles (4/4) Anniversaries Robbi Hill (4/21) Alisha Russell (4/30) Patti Lowery (26 yrs) April 1 – April Owen, Debbie Smith, Fran Ward 33 years – Joyce Ray April 2 – Lori Cox, Laura Greenslade, Justin Metcalf, Pam Prusik, Janet Webb 26 years – Patti Lowery April 3 – Wanda Barrett, Carol Coates, Leeane Dennis, Crystal Fore, Tiffany Gentry, Ellen Hoechstetter, Mary Douglass Kimble April 4 – Kyla Boyles, Tom Craig April 5 – Roni Francia, Joette Santora Aaron Tyson (3 yrs) 25 years – Phillip Freeman 21 years – Ernestine Moore 20 years – Ann Maddox, Kathy Price April 6 – Gary Bowers, Kerith Boyette, Bobbie Henry 19 years – Jim Archer April 7 – Scott Buchanan, Marcie Johnson, Jessica Martin 18 years – Jon Wilson, Andrea Simmons April 8 – Linda Cheshire, Bruce Elliston, Fran Gullyes, Jonathan Woody 17 years – April Owen, Jennifer Scott April 9 – Chris Barber, Laura Dylus 15 years – Marilyn Fox, Melissa Harmon April 10 – David Beard, Dafna Capobianco, Toni Hay, Stephanie Messer, Lisa Pettus, Kayla Price, Rachelle Roberts, Kelly Robertson 14 years – Chris Barber, Karl Nelson April 11 – Karen Manfred, Susan Parham 12 years – Bryan Jones April 12 – Sarah Gibson, Judy Tanner April 13 – Kent Ballard, Nic Carswell, Donna Harris April 14 – Jessica Bentley, Rebecca Craig, Elann Izzard, Bob Kimball, Autumn Sutton April 15 – Michelle Burnett, Janice Coy, Vanessa Holt, Liz Lopez, Dianne Witt Laima Rivera-Diaz (1 yr) 13 years – Cynthia Franklin 11 years – Dawn Cook, Brenda Holloman 10 years – Linda Calloway, Julie Miller, Joyce Russell 9 years – Kelly Hunt, Paula Santamaria, Bettie Williams 8 years – Andrea Lahti, Jessica Whitaker April 17 – Lauren McCarthy, Lois Melton 7 years – Victoria Frierson, Yolanda Garcia, Barbara Rogers, TJ Troughton April 18 – Deanna Brown, Ellen Crouch, Ed Diez, Lea Menser, Valentina Motuzkina, Bessie Penland, Barbara Wilcox 6 years – Dona Cavanagh, Brenda Davis, Mary Denton, Ellen Landis, Brian Lehr, Cynthia Wright April 16 – Jennifer Burgin, Sid Heilbraun, Dora White, Hilda Wilkie April 19 – Kelly Hunt, Angela Jones April 20 – Dayna Lewis 5 years – Vickie Wilder April 21 – Robbi Hill 4 years – Fran Barrett, Beth Fender, Tracy Jones April 22 – Lauren Alexander, Libby Holcombe, Gloria Leatherwood, Beth Twiss, Sarah Wolfe 3 years – Rusty Ginn, Kathryn Gunn, Diane Huey, Jessica Lance, Brit Rogers, Aaron Tyson April 23 – Jenny Grant, Debra Johnson, Berta Triana April 25 – Michelle Carter, Sharon Norton, Elsy Villalobos de Chavez April 26 – Terry Johnson April 27 – Jalane Ferrara, Marilyn Fox April 28 – Debbie C. Brown, Ryan Byrne, Deresa Carlos, George LeRoy, Kathy Osborne, Adrienne Reasor April 29 – Jayne Anderson, Ann Bullman, Macon Thoma, Myrna Twitchen April 30 – Sally Davis, Alisha Russell 2 years – Roni Francia, Tamara Johnson, Gloria Leatherwood, Debbie Peck 1 year – Chrissy Adkins, Christy Baker, Deannie Brooks, Michelle Carter, Katy Dellinger, Ashley Ewart, Jeania Fisher, Nate Freeman, Jenny Grant, Allan Hall Jr., Ashley Harn, Linda Lunsford, Marsha Reynolds, Laima Rivera-Diaz, Linda Siegall, Diane Sullivan, Terry Weldon, Stefanie Wilkins, Sarah Wolfe