Media Kit - Identification Systems Group

Identification Systems Group
13851 W. 63rd Street, Suite 372
Shawnee, KS 66216
Call: 816-582-1596
[email protected]
Also find the ISG at:
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ISG | Mission Statement
About Identification Systems Group
Identification Systems Group (ISG) is a nationwide network of local integrators in identification,
security, and card personalization, providing high quality, cost effective solutions backed by local
support and the strength of our Professional Services Certification program. Each company works
together to provide seamless nationwide support and collaboration in the identification and card
issuance industry. We are an association of regional companies, each the market leader in its
respective geographic area. ISG Member companies have:
• More than 100 office
nationwide, located
in every major
metropolitan area.
• Unique experience
integrating ID and card
issuing software for any size
project.
• Excellent service, technical
and product support from
500+ local sales and service
experts.
• Combined annual sales exceeding $300 million.
• High quality, cost effective
identity solutions backed by
unparalleled service and
support.
Identification Systems Group (ISG) Dealers are an elite group of professionals. They understand the
ever-changing markets and products. With an established presence throughout the U.S.and Canada
ISG Dealers are identification industry veterans – and can work with you on any project large or small.
ISG Members offer products from major identification, security, and accountability manufacturers
– hardware, software, cards, preprinted cards, temporary badges, supplies, accessories and more –
along with our unique expertise in ID card programs.
2 | www.IdentificationSystemsGroup.com
Executive Profiles | ISG
Tom Stiles
ISG Executive Director
[email protected] |
(816) 582-1596
Tom Stiles is the ISG’s Executive Director and reports directly to the ISG’s
Board of Directors. Tom is responsible for ISG Board Meetings, day-to-day
business of the Corporation, Partner relationships and agreements.
Tom has over 35 years of experience in the identification industry and
provides the ISG with a unique advantage of experience cross all vertical
markets and with a multitude of technologies. Tom has been with the ISG
since 2007.
Before joining ISG, Tom was the Vice President of Sales & Marketing for the
ISG dealer member in Chicago. Previous to his work in Chicago, Tom was in
sales and management at Datacard Group for 26 years in Kansas City, South
Florida and Chicago.
www.IdentificationSystemsGroup.com
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ISG | Company Information
History of ISG
Organizations
As the identification industry grew and technology
changed, the ISG adapted with more highly technical
products, training, web-site presence, trade show
participation, and increased marketing. Today, the ISG
staff and Members work on a wide variety of teams,
including Marketing, New Products, Service Council,
Communications, Pricing, and more.
The Identification Systems Group is the proud member of
the following associations.
• 1982 - Membership formed and named Data Communications Dealer Association (DCDA).
• 1982 - First meeting held in Memphis, TN.
• 1989 - Partners were invited to attend yearly meeting to create the Partner Exhibit Fair.
• 1990 - DCDA changed its name to DSDA.
• 1996 - DSDA took on new mission to provide the best products at the best price to all members.
• 1997 - Changed name to Identification Systems Group (ISG). Committees/teams created to support mission.
• 2004 - Began obtaining exclusive and custom made ISG products from key partner manufacturers. Executive Director hired - Roger Sigler.
• 2005 - Launched first ISG website. Began participating in national trade shows.
• 2007 - Number of agreements with partner manufacturers exceeds 30.
• 2008 - Implemented yearly sales training conferences. Operations Manager hired - Tom Stiles.
• 2009 - Instituted the ISG Professional Services Program.
• 2010 - Marketing Manager hired - Danielle Jorgensen.
• 2011 - Launched new, redesigned website.
• 2012 - Celebrated 35th Anniversary.
• 2013 - Tom Stiles named Executive Director.
• 2014 - Welcomed two new Canadian Members, E-Card ID Products (Delta,British Columbia) and Data Carte Concepts(Montreal, Quebec).
Members
An association of 32 regional companies, each the market
leader in their area, working together to provide seamless
nationwide support and collaboration in the identification
and security industries. These 32 companies cover all 50
states and parts of Canada.
Markets
• Corporate
• Healthcare
• Education – K-12 and Higher Education
• Government & First Responder
• Retail & Hospitality
• Gaming
• Insurance
• Membership
• Financial
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• BTA – Business Technology Association
• NACCU – National Association Campus Card User
(Silver Level Member)
• TIPS – The Interlocal Purchasing System
• SwipeIT – Medical Group Management Association
National Tradeshows
The ISG attends various national tradeshows each year
including:
• NACCU – National Association of Campus Card Users
• ASIS – American Society for Industrial Security
• FRI - Fire Rescue International
• NAHAM - National Association of Healthcare Access Management
• ISC West - International Security Conference
The ISG provides to its members a Regional Tradeshow
Support Program. This program provides tradeshow and
marketing tools that each dealer can use to enhance their
current program.
Professional Services
The ISG™ Professional Services Certification program
enables us to perform nationwide, large scale system
implementations. You receive superior support, regardless
of location. Program services include:
• On-site installation and operator training by certified service technicians
• On-site preventive maintenance agreements
• Fast on-site response to service calls
• Local inventory of most replacement parts and supplies
• Coordination of large, multi-site implementations, including Project Management
• Custom database connectivity and communications with other systems
• Custom software development
ISG | Summary of Press Releases
Identification Systems Group Announces
Donation to Camp Boggy Creek for Kids
Identification Systems Group (ISG), the nationwide network
of local identification system integrators,announces
itsdonation to Camp Boggy Creek for Kids in Eustis, Florida.
The ISG donated more than $26,500 to Camp Boggy Creek
from its Seventh Annual Charity Golf and Auction event in
Orlando, FL on April 28, 2014.
Camp Boggy Creek is a year round camp serving seriously
ill children through out Florida. They offer week-long
summer sessions for the children and family retreat
weekends for the whole family.
There is no charge to come to Camp so they rely on the
generous support of individuals, corporations, foundations
and healthcare partners.
The Mission of Camp Boggy Creek is to enrich the lives of
children who have chronic or life threatening illnesses by
creating camping experiences that are memorable, exciting,
fun, empowering, physically safe and medically sound.
Identification Systems Group Announces
Tom Stiles as the New Executive Director
Identification Systems Group (ISG), the nationwide
network of local experts in identification, security, and card
personalization, is pleased to announce that Tom Stiles has
accepted a position with the ISG as its Executive Director.
Mr. Stiles will have overall responsibility for all of ISG’s day
to day business.
Mr. Stiles brings 30 years of experience with him in sales,
sales management, and operations. Tom’s expansive career
includes successful roles in operations, sales, and sales
management at Datacard Group for 26 years in South
Florida, Chicago, and Kansas City. Additionally, Tom served
as Vice President of Sales and Marketing, for CardSmart
Systems (an ISG Dealer) in Chicago. He was also the
Operations Manager for ISG for five years, and most
recently spent 18 months as Regional Sales Manager with
NBS.
Identification Systems Group Accepts
NACCU Corporate Advisory Committee
Position
Identification Systems Group (ISG), the nationwide
network of local experts in identification, security, and
card personalization, is pleased to announce that Danielle
Jorgensen has accepted a position on the NACCU
Corporate Advisory Committee. This position is a two year
commitment.
The Corporate Advisory Committee serves as the
representative body of the NACCU corporate membership.
The committee will convene regularly to discuss issues of
concern to corporate members and convey their questions
and recommendations to the NACCU Corporate Relations
Committee and Board of Directors. This is an amazing
opportunity to have a voice in NACCU initiatives and
to assist in developing programs that best benefits our
corporate members. Identification Systems Group Announces
New Partner, Digital Identification
Solutions
Identification Systems Group (ISG), the nationwide
network of local experts in identification, security, and card
personalization, is pleased to announce its new strategic
partner, Digital Identification Solutions (DISO). This new
partnership brings superior retransfer printing technology to
the ISG portfolio offering.
Modified specifically for the ISG, the PEAK RTX1000 printer
produces beautiful and functional high definition IDs,
access badges, membership and loyalty cards by way of
its many field upgradeable features such as high resolution
UV, contact/contactless smartcard encoding, and inline
lamination.
“We are extremely pleased to offer this special version
of our renowned retransfer card printing system through
ISG who desires to provide their customers with versatile
and reliable premium desktop solutions,” says Shane
Cunningham, DISO’s Director of Global Marketing. “The
PEAK RTX1000 printer also gives ISG customers complete
confidence that they will receive a gratifying return on their
investment because of its durable construction, modular
features and extended service life that sets the bar for the
industry.”
www.IdentificationSystemsGroup.com
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ISG | Brochures
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ISG | Case Studies
ISG™ Case Study: ARRA Emergency Management
OVERVIEW
CUSTOMER: Palo Verde Nuclear Generating Station
(PVNGS) is the largest nuclear generation facility in
the United States, located in the Arizona desert about
45 miles west of central Phoenix. The plant is a major
source of power for Phoenix and Southern California,
capable of serving about four million people and providing approximately 35% of the electricity generated in
Arizona each year.
Challenges Faced
Page 8 - FAQ’s
ISG™ local Dealer Multicard was presented with the task of
providing an emergency management solution for the Arizona
Radiation Regulatory Agency (ARRA). ARRA needed a system with an incident record to track and monitor subsequent
entries. Also, identification technology with barcodes was
needed to to keep track of local responders, volunteers and
participants form federal agencies. The solution was put to
the test recently in a full scale exercise of emergency management preparedness for the Palo Verde Nuclear Generating Station. Conducted by ARRA as part of its ongoing emergency
response program, the mock incident held at the Buckeye
Airport just outside the power station was designed to test the
plans, policies and procedures for emergency response in the
event of a radiation incident at the nuclear facility.
The ISG™ Solution
Multicard managed the development and integration of individual components for the emergency management system
developed for ARRA, which included software and the Mobile Command Kit from ISG™ Partner Elliott Data Systems.
For the PVNGS exercise, an incident record was set up in the
system so that all subsequent entries could be tracked and
monitored. Next, local first responders were checked in as they
arrived by scanning their photo IDs into the system and volunteers and participants from federal agencies were issued photo
IDs with barcodes on the spot. Participants were then assigned
to specific response areas such as Hot Line, ARRA Control,
and various field teams. In addition, thermoluminescent dosimeter (TLD) cards, which are worn to measure ambient radiation
exposure, were also scanned into the system to allow tracking
of the device to the individual to whom it was issued, as well as
to provide a secondary form of identification.
“The toughest challenge in putting together the emergency
management solution for ARRA is the fact that first responders to a potential radiation incident come from numerous
local, state and federal agencies, all of which have their own
procedures and guidelines. We were able to create a custom
solution for ARRA that addressed the unique challenges of
collecting and tracking data from multiple agencies,” said
Bob McDowell, Business Development Manager for Multicard.
The exercise included a mobile lab set up just outside the test
area. Air, water and ground samples were collected inside the
test incident area and ID barcodes were attached to each sample, which was then sent to the mobile lab for analysis. Milk
from nearby dairy farms was also sampled in order to test the
process for evaluating the safety of local food supplies, in the
event of an actual radiation incident. Capturing and documenting this environmental data allowed ARRA to establish a
reportable chain of custody for all collected samples that is in
compliance with federal regulations.
Proven Results
“Multicard has been an important support partner for ARRA
in developing our integrated emergency management system.
They have helped us develop a system that is both logical and
flexible to use, which at the same time ensures our compliance with complex regulatory requirements,” said Toby Morales, Emergency Response Manager for the Arizona Radiation Regulatory Agency. “In our recent exercise, Multicard’s
training and support helped us to gather valuable information
about how we can continue to improve upon the processes
and procedures that are already in place. Multicard has helped
ARRA become a model agency for similar response agencies
throughout the US.”
“The solution that we are providing enables ARRA to manage
personnel and equipment at an emergency scene efficiently
and securely so that resources can be quickly mobilized,
added Steve Benitez, Business Development Manager for
Multicard. “It also tracks all resources, assets and environmental samples throughout the event for real-time deployment and post-incident reporting and analysis.”
Find your local dealer: www.IdentificationSystemsGroup.com
ISG™ Case Study: The University of Arizona
OVERViEW
CUSTOMER: The University of Arizona
STUdEnTS, FaCUlTy & STaFF: Over 51,000 at
the Tucson Campus and other sites in Arizona
ChallEngE: Implement an open platform identity
management system to replace the institutions previous
“CatCard” system.
SOlUTiOn: ISG’s Campus ONECard System
Challenges Faced
Implementing a new identity management platform for the
University of Arizona. The platform was needed to leverage contactless smart card technology and utilize an open,
standards based architecture to manage and administer the
institution’s “CatCard” identity management program, which
includes 51,000 students, faculty and staff on the university’s
campus in Tucson as well as other campus sites in Arizona.
The ISG™ Solution
Local ISG™ dealer Multicard (a business unit of Identitive
Group, Inc.) used ISG’s Campus ONECard technology to create a new solution to replace the university’s previous identity
and access cards based on traditional proprietary technology
with highly secure contactless smart cards that will enable
multiple applications on one ID credential. The new card
will allow holders to enter dormitories and other campus
buildings, securely log on to PCs or campus IT networks,
check out materials from the library, validate meal plan
participation, and pay for on-campus print and copy services,
bookstore purchases, vending items and parking, as well as
serving as an ID card. Multicard’s open architecture approach
provides The University of Arizona with the flexibility to add
or change applications on the “CatCard” at a far lower cost
than its previous proprietary keycard. In addition, optional
biometric authentication will be added for high value research
facilities on campus, thus ensuring the enhanced security
required for research funding.
Proven Results
“We have had some ambitious goals for our identity management program, and Multicard helped us not only to achieve,
but surpass them,” said Diane Tatterfield, Assistant Director of CatCard Services for the University of Arizona. “It
was critical that we move to an open platform that we could
control, so that we have the ability to make modifications over
time to address changing needs. Multicard has given us
this flexibility, which we plan to exercise in the future by
adding a city bus transit application to the CatCard and offering ticketless purchases for events at our stadium. It was also
important that we bring down the ongoing cost of administering the CatCard program, and with an open platform we now
have many more competitive options when selecting card and
equipment vendors.”
“To address the desire of The University of Arizona to stay
ahead of the game with cutting edge technology, resources
and services, we provided a future ready migration path
while ensuring backwards compatibility with the university’s
existing infrastructure,” explained David Callaghan, Director
of Professional Services for Multicard. “Many of the 4,400
colleges and universities in the U.S. are only beginning to
think about implementing ISG’s ONECard, multi-application contactless ID solution for their campus environments.
We appreciate the opportunity to work with the University
of Arizona, which has long been a trail blazer in the area of
campus cards.”
“We have had some ambitious goals for our identity management program, and
Multicard helped us not only to achieve, but surpass them,”
— Diane Tatterfield, Assistant Director of CatCard Services for the University of Arizona.
Find your local dealer: www.IdentificationSystemsGroup.com
www.IdentificationSystemsGroup.com
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Samples | ISG
Gaming
Visitor Tags
Education
Higher Education
Government
Corporate
Healthcare
Financial
Triage Tags & Patient
Identification Bands
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Membership
Metal Tags
CORPORATE AFFAIRS
Board of Directors
President, Mike Shields, IdentiSys, Inc.
Vice President, Kier Breckon, Richardson Business Solutions
Secretary, Josh Dunbar, Elliott Data Systems
Phillip King, ID Group
Bill Scott, Data Equipment
Executives
Executive Director, Tom Stiles
Identification Systems Group
13851 W. 63rd Street, Suite 372
Shawnee, KS 66216
Call: 816-582-1596
[email protected]
Also find the ISG at:
twitter.com
linkedin.com
facebook.com