June 2012 - University of Fort Hare
Transcription
June 2012 - University of Fort Hare
TEACHING AND LEARNING CENTRE NEWSLETTER June 2012 Edition Editor: Dr AH Makura Thala Lolwazi, Chumisa! THE TLC GETS A NEW DIRECTOR Her name is Dr Noluthando Toni. She joined the Teaching and Learning Centre (TLC) at the beginning of February 2012. She joins the university of Fort Hare (UFH) from Dr Noluthando Toni the Nelson M a n d e l a Metropolitan University (NMMU). At NMMU Dr Toni was the Director of School for Initial Teacher Education in the Faculty of Education. Before rising to the then position of Director of School, Dr Toni was the Head of Department for the Foundation Phase Studies Department. Hence leadership at the highest levels in higher education contexts is within her blood! Noluthando, as she passionately prefers to be referred to, played an instrumental role as the Head of Department in the re-accreditation of the Bachelor of Education degree (B.Ed) Programme by the Higher Education Quality Council (HEQC) at the NMMU in 2007. But alas! before finishing her three year tenure as the HoD she was then asked to, and assented to act as the Director in 2009. In 2010 she was appointed the substantive Director of the school on a three year period. As fate would have it, and true to a trademark leader genius, Noluthando was identified, courted and whisked once again....albeit, untimely, vacating her last NMMU position to take up her current strategic position at the UFH. Although Dr Toni has become attached to issues of transformation, race and racism in higher education, she is passionate about the advancement of teaching and learning in higher education, particularly the transformation of curriculum for epistemological access for all students. Her views on academic staff support and development are premised on conceiving teaching as a scholarly act. She asserts that crafting teaching and learning as a scholarly act should encompass utilising approaches that are applied in other areas of knowledge production; constant reflection on teaching approaches and technologies, assessment tools and methods, etc.; sharing teaching practices with others; applying recent and relevant literature in particular disciplines; and publishing the 'best' practices under the banner of Scholarship of Teaching and Learning (SoTL). As corollary to the above, Dr Toni's research interests include, but are not exclusive to, transformation in higher education, issues of race and racism, identity formation and educational issues in general. Dr Toni has presented a number of papers at national and international conferences where she delves into realities of teaching and learning in South African institutions of higher learning. During her tenure as director, Dr Noluthando Toni has declared research within the TLC a priority area, and more so, with heightened attention. With the support of all of us, she will achieve her cherished academic goals. Dr Toni replaces another female academic Prof Christine Woods, who resigned in mid 2011. We welcome Dr Toni to the TLC family and the UFH community. Compiled by Dr. Alfred H. Makura Snr. Consultant: TLC CONTACT US: Alice Campus Henderson Hall Private Bag x1314 / Alice / 5700 / Tel: 040 602 2240 / 2704 East London Campus Private Bag x 9083 / East London / 5200 / Tel: 043 704 7026 / 7031 Website: www.ufh.ac.za/centres/tlc letters to the editor can be sent to: [email protected] University of Fort Hare Together in Excellence THE 2012 VC'S EXCELLENCE IN TEACHING AWARD RECIPIENT Dr Dianne Shober The 2012 VC's Excellence in Teaching Award in the Experienced Te acher Category, was conferred on the 2011 nominee, Dr Dianne Shober, who is Deputy Head in the English Department on the 15 May UFH Graduation Ceremony in East London. As a result of her infectious passion and commitment to teaching and learning, Dianne has inspired others in the Department of English to excel in their teaching, and to strive to enhance students' critical engagement in the learning process. She established the thriving voluntary reading group for students of all faculties, whose intention is that of creating a reading and critical thinking culture that is reviving the core founding values of the university. In order to aid students' academic development, Dianne has written and published two textbooks which now form part of the students' set work and compulsory reading at the University of Fort Hare, and other institutions nationwide. The two books by Dr Shober, Writing English with Style and Communicating with a Vision have received recognition and high acclaim by prolific authors such as Dr Sindiwe Magona and Dr Hermann Wittenberg. The TLC Manager Dr Vuyisile Nkonki asked Dr Shober for her thoughts on the award. Below are excerpts from the discussion. TLC: What does the award mean to you? DS: I cannot begin to express my gratitude for receiving this award. This award is an affirmation not only to myself but to all academics that the University recognizes the fact that our primary work here is to teach students. This award magnifies the importance of teaching excellence and that the focus of academics should be providing innovative systems of teaching combined with bold enthusiasm for communicating ideas and increasing wisdom while applying knowledge. TLC: What are your experiences with the processes leading to the award? DS: After being informed that I was nominated for this award, the process leading to the award was challenging and required substantial soul searching and re-evaluation of personal efforts and professional paradigms. TLC: How will you use the award to further and advance teaching? DS: It is hoped that through the receipt of this award and the university's acknowledgement of the importance that they place on teaching excellence, that other academics are motivated and inspired to enhance their teaching practices. Within the scope of my department I will certainly encourage my fellow colleagues to work towards this award which is not only a personal affirmation but one which will benefit students, and will also encourage staff to re-access their own teaching practices. ACADEMIC SUCCESS TIPS The TLC Manager, Dr. Vuyisile “Prof VJ” Nkonki was recently honoured to deliver an incisive speech at a Graduation Celebration and Thanksgiving ceremony for a successful UFH graduand. His words of advice were apt and directed particularly to those aspiring to complete a degree. Below, we capture snippets that aspiring graduands should take heed of: 1. Academic success is symbolised by certificates, gowns and hoods. These materials are merely representations (yimifuziselo) used to recognise mental and moral prowess demonstrated by the graduand. We do not celebrate symbols. Academic success is a celebration of the triumph of the human spirit, in the navigation of its way in the dark forests and deeper seas of information and ideas, in the quest for wisdom. 2. Staying: Many venture into Degree studies, but fall along by the way side. Those that succeeded stayed on course, and stayed the course of their degree studies. They jumped the hurdles, tilted and overcame the odds. Education, career, and life is a course (route, path) - yindlela. We celebrate stayers and finishers of the course! It is only by staying on course that one is guaranteed to stay and finish the course or the race. 3. Academic Journey: An academic career starts with a Degree. An undergraduate study ( a 'learners' licence') gives one knowledge, understanding and the know-how that helps one to function in a chosen career. Celebrating and sitting back at this stage is celebrating mediocrity. Mediocrity signifies lack of ambition. An academic journey should continue through registering for Postgraduate studies, Honours, the Masters, and then a Doctorate. You then become a scholar. 4. Scholarly life and career life can be likened to a pilgrimage, a faith journey to a holy place, e.g. Islam (Mecca), Judah (Jerusalem), ZCC (Moria), Catholic (Vatican). One scholar wrote: “True pilgrimage is not the destination, but wandering in pursuit.” It means never getting enough or being satisfied. Career life requires that we view ourselves as never complete but as work in progress. There is no cul de sac or end of the road. A pilgrim and a scholar both have an ambition to aspire to succeed in their goal. Scholars need the faith of a pilgrim who sees no end to the journey, but forges ahead, roving in pursuit. 5. Hence to succeed academically takes: 5.1 Sacrifice: forgoing or losing friends, time, money, company etc. 5.2 Discipline: mental, moral and behavioural training. This training aims at forging your body to obey the mind. (umzimba ululamele okanye uthobele ingqondo). 5.3 Focus: being single minded in the pursuit of a particular goal. It means blindfolding yourself from other things that have nothing to do with the accomplishment of this mission. Compiled by Dr. AH Makura Snr. Consultant: TLC The previous recipients of the award are Noreen Burton from Education (2007), Jacques Mahler from Law (2008), Marinda du Plessis from the GIS department (2009), Actor Katurura from Law (2010), and Vusumzi Duma from Sociology (2011). By Dr Vuyisile JJ Nkonki Manager: Teaching and Learning Centre, Alice Campus Thala Lolwazi, Chumisa! TEACHING AND LEARNING CENTRE NEWSLETTER June 2012 Edition 2. BLACKBOARD EXPLODES The popularity of Blackboard, the LMS (Learning Management System) that is available in the institution is well documented with the usage expected to continue to grow. According to our TeL (Technology Enhanced Learning) statistics there are 178 courses enrolled on Blackboard for the year 2012, up from 93 in 2011. The use of Blackboard has increased from 4355 student users enrolled in the last quarter of 2111 to 6 274 student users enrolled in the year 2012. This is a substantial increase and the motivational factors behind this include: · departments/faculties trying to manage large classes more efficiently · lecturers who want to be more visible to their students beyond the classroom · lecturers who want to accommodate their part-time students · lecturers who want to track and monitor their students' learning and participation · lecturers who see and learn from their peers who are using Blackboard · students who are using Blackboard for other courses putting pressure on other lecturers to make use of Blackboard. There are many benefits of using Blackboard for both staff and lecturers. Lecturers benefit through increased flexibility and control over: · time, place and pace of teaching and learning · content organisation and distribution · management of student records, assessment and · evaluation mechanisms communication with students Students benefit by having the ability to: · communicate with lecturers and other students in the online environment · collaborate with other students during and between scheduled tutorial activities · submit assignments electronically and save cost of paper and printing · access secure, up to date course information online, rather than pay for printed and bound study guides · view resources multiple times, for example, scroll forward and back through audio and video resources · study at times and in places that suit them · keep track of their academic progress online Academics who are interested or would like to make use of Blackboard can contact: Renee Coetzee ([email protected]), Luvuyo Mkonqo ([email protected]), Siyanda Ntlabathi ([email protected]), or Alanna Riley ([email protected]). Students are advised to use this email: [email protected] for their Blackboard queries. By Luvuyo Mkonqo Consultant: TLC SECOND CYCLE OF QUALITY ASSURANCE (REVIEW) – 2013/14 WHAT DOES THIS MEAN FOR THE UNIVERSITY OF FORT HARE? The Council on Higher Education (CHE) issued a discussion document in February 2011 sketching a framework for the next round of quality assurance. The articulated goal for the second cycle is the improvement of the quality of teaching and learning at undergraduate level (CHE 2012:14). In reviewing the list of objectives highlighted by the CHE, it is important to note that emphasis will not be put only on programme design and implementation thereof, but institutions will have to demonstrate their commitment to, among other aspects, professionalism and pedagogical versatility of the teaching staff, support for epistemological access and student success, as well as overall improvement in the retention and progression of students. Institutions of higher learning including UFH, still await final guidelines for the upcoming review process. However, early preparations are to begin regardless of what the contents of the final guidelines stipulate. Below is an abridged list of what academic staff members can start looking into. For further inputs and assistance from the Teaching and Learning Centre (TLC), please feel free to arrange sessions with relevant TLC Consultants and Campus Managers. · Portfolio development: Every academic is expected to have a Teaching Portfolio · · · · · Module Evaluations/reviews Minimum required qualification for your level (lecturer/senior lecturer) Routinely, faculties are expected to do an analysis of the semester and annual examination pass rates. It is important to show how this information is used to improve the quality of teaching and learning. An analysis of these in the broader context of factors that enhance or impede the quality of teaching and learning is critical. Liaising with the Planning and Quality Management and Assurance office in this regard is imperative. As an institution we need to begin to reflect on how we provide our students with a comprehensive educational experience that goes beyond the formal classroom interaction. Academic development activities that demonstrate how we adhere to and implement national and institutional policies on teaching, learning and assessment. Dr N Toni Director: Teaching and Learning Centre with inputs from Ms K Marala Thala Lolwazi, Chumisa! TEACHING AND LEARNING CENTRE NEWSLETTER June 2012 Edition 3. THE KEY TO SUCCESS: A TLC STRATEGY Professor Grandgrin teaches a very difficult course. Every year, half of the students in his class fail, dropout, or withdraw. There is nothing that can be done, he thinks. These students are hopeless. Each time he goes to class, he has to start with a stern reminder. 'You people must be serious. Write comprehensible notes. You must read! Study! Go to the library and study! Otherwise you will fail.' To him, all students are just the same. Number one, they don't read. Number two, they don't listen. Number three, they take ages to understand simple concepts. Upon hearing Professor Grandgrin's warnings, students get really agitated. How do we become serious? How do we study? Some begin to lose interest in the course. Others begin to hate the course and the Professor too. The rest are simply confused. They don't know what to do. University life is hell on earth. They begin to regret and accuse themselves. Others wish they could change the programme altogether, but this is not possible. The semester is drawing to an end and exams are looming. It is too late. Themba is one of the students in Professor Grandgrin's class. He is deeply worried because he likes Professor Grandgrin's course. Moreover the course is a major one and cannot be dropped. Should I drop the programme altogether and choose a new one. But what will I say to my parents? I must see Professor Grandgrin about this, he ponders. Themba is on the crossroads of his career. Day and night, he thinks about the hell that is Prof Grandgrin's course. Yes, I must talk to Professor Grandgrin about this, he finally decides. He is a bit nervous though because Professor Grandgrin is a very serious man. If you went to his office for anything, you could better be very clear what you wanted. Otherwise he would tell you to go back and sort your mind first. You couldn't afford to walk into his office just like that. Themba is hesitant but he has to do this. 'Let me make this clear,' Professor Grandgrin would often say to his class, 'if you are coming to my office for consultations, make sure you have clear questions. You don't come to my office to practice your grammar, okay.' All these threats flash through Themba's mind as he contemplates going to Professor Grandgrin's office. Themba does not only want to do the right things, but also to do the right things right. His major shortcoming is that he is not articulate and cannot express his mind, especially in English. Each time he wants to make a contribution in class, he must first of all rehearse his thoughts in vernacular and translate them to English before raising his hand. He does not want to embarrass himself in front of his colleagues. To make matters worse, Professor Grandgrin is Irish and does not understand Themba's language. Maybe I should just drop this course? Themba ponders in his heart. His feet are walking towards Professor Grandgrin's office but his thoughts are elsewhere. No, I must talk to Professor Grandgrin. Maybe he can help. As he walks in the corridor towards his Professor's office, Themba feels as if he is losing his mind. A small voice whispers at the back of his mind: You are very stubborn Themba. You know you are an average student. Why did you choose a difficult programme? Another voice, gentler and less powerful than the first one says, But you can do it Themba. All you have to do is talk to Professor Grandgrin. Find out his secret. Themba feels as if he is standing at the vortex of a tornado, his mind going round'n round'n round. Can I drop this course? No, you can't. Can I drop this course? No, you can't. He keeps walking, one foot after the other, not sure of where he is going. He regrets everything. He condemns himself. He feels useless. Why did I choose this programme in the first place? I should have listened to my brother. While Themba is still shrouded in these thoughts, he bumps into Professor Grandgrin who is getting out of his office. 'Oh! Themba, how are you?' 'I am fine Sir, but I was actually coming to see you.' Themba's voice is faint and tremulous. He is very nervous. He cannot believe his own voice which pops out of his throat almost without his permission. 'Okay, let me quickly attend to you.' Professor Grandgrin says, turning back into his office. He looks calm today, Themba remarks to himself. He doesn't seem to be in a hurry as usual. 'Alright' Professor Grandgrin says as he slumps into his chair. 'What can I do for you, Themba?' 'Mmmmm….Prof, I am very worried. I know I am an average student and your course is very difficult but is there anything I can do to pass it? All my friends have already withdrawn and I am afraid I might have to follow suit.' Themba feels that his voice is rather louder than usual. Maybe I shouldn't have come here after all. I am simply making a fool of myself. Tears begin to accumulate in his eyelids. Professor Grandgrin looks at him, clears his throat and adjusts his spectacles. He does all these motions unconsciously as matter of habit. Themba is still sitting there like a statue of Budha. For a moment, Professor Grandgrin looks confounded. But immediately, he regains his composure and positions himself to respond. 'You see' he says, gesticulating with his wrinkled arms. Themba fixes his eyes on him blankly like a tired cow, anxious to access the key to his academic success. This man passed this course. He knows exactly what I must do, he reasons to himself. But before Professor Grandgrin could say a word, there is a loud knock at the door. Themba nearly jumps out of his seat. The Professor blankly stares into space like a cornered animal. Taking a deep breath, Professor Grandgrin shouts, 'Come in please.' A young woman dressed in a blue t-shirt and a cap walks in. The letters SI are loudly imprinted on the front part of her t-shirt. Her eyes are clear, penetrating and authoritative. Her whole person seems to radiate with confidence. 'Eh! What can I do for you young lady.' That is Professor Grandgrin, getting out of his seat to extend a handshake. Thala Lolwazi, Chumisa! TEACHING AND LEARNING CENTRE NEWSLETTER June 2012 Edition 4. 'Good afternoon, Professor Grandgrin. I am very sorry to disturb you, I know you are very busy, but may you please spare me just five minutes of your time.' Professor Grandgrin is more relaxed now than he was with Themba. Something has been loosened somewhere. Themba is amused by the young lady's confidence. No doubt, Professor Grandgrin has been equally disarmed. 'Okay, you can go ahead,' the Professor says exposing a faint smile. 'My name is Shalom, an SI leader from the TLC. As you may know, SI stands for Supplemental Instruction and I am here to talk to you briefly about our programme. Basically SI is an academic support program that targets historically difficult courses for example, Accounts, Maths, English, Chemstry etc. SI leaders are students who have excelled in these difficult courses and their duty is to help students get the skills for understanding difficult content. SI leaders are role models in the sense that they have passed the course and they can share their experiences with other students doing the same course. I facilitate an Accounts course that I passed, and because I have passed it I know the challenges that students are likely to face. I hold SI sessions 3 times a week. These are open to all students who want to attend. The students set the agenda for the sessions, so we are in a position to deal with the very areas that students find to be difficult. We go through lecture notes, review lectures and revise modeled-exam questions. Most importantly, SI leaders work hand in hand with lecturers; they are Peer facilitators and not mini-Professors. I actually attend all the lectures for the course I facilitate. I should say, by way of conclusion, that SI is a social platform. It integrates students into the culture of the university and it has benefits: number one, students who attend SI are likely to persist with their courses; they are less likely to withdraw or drop out. Moreover, research has established that those students who attend SI get better marks and are likely to finish their courses and graduate. Thanks for your time Prof; I hope I didn't exceed my five minutes.' 'Oh, my pleasure,' Professor Grandgrin says with a start. He looks at the young woman and then at Themba. This lady is a handful, he says to himself. Themba is tongue-tied. This is what I have been looking for, he thinks. By Dr. Rodwell Makombe Consultant: TLC (Alice Campus) THE POWER OF TEAM IMPACT “No one can whistle a symphony. It takes an orchestra to play it”. H.E Luccock A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable." (Katzenbach and Smith, 1993). Teams represent a set of values that encourage behaviours such as listening and constructively responding to points of view expressed by others, giving others the benefit of the doubt, providing support to those who need it and recognizing the interests and achievements of others. Teams consist of a diverse group of people, united by trust, and by a challenge, that calls for their best. A strong team is also united by trust, and TRUST is being Transparent, Responsible, use Caring, Sincere and Trustworthy. What benefits does the workplace reap from teams? Teams are found in many workplace environments, including corporate, government and education, because they allow the organization to: i) Accomplish projects an individual cannot do Many projects in the workplace are too large or too complex for one individual to complete alone. Imagine trying to build the Nelson Mandela Stadium all by yourself! ii) Brainstorm More Solution Options - Different people looking at the same problem will find different solutions. A team can review ideas and put together a final solution which incorporates the best individual ideas. iii) Detect Flaws in Solutions - A team looking at different proposed solutions may also find pitfalls that an individual might miss. The final solution is that much stronger. iv) Build a Workplace Community - Members of effective teams can form personal bonds which are good for individual and workplace morale. In the university setting, students on teams may form bonds which extend beyond the classroom. Adapted from http://tlt.its.psu.edu/suggestions/teams/about/benefit s.html What other benefits do students get from teamwork? In addition to preparing for their future careers, student also benefit from teamwork in the following ways: i) Exposure to different points of view - As students are exposed to methods and ideas that other students have, they learn different ways of approaching a problem. ii) Communication Skills - A team relies on communication among members. Through teamwork training and practice, students can learn to: a) Actively and effectively listen to their team members to understand their ideas and concerns. b) Effectively articulate their ideas or their concerns to others. c) Provide genuinely constructive feedback to team members. iii) Critical Thinking and Evaluation Skills - Students must use these skills to evaluate the complex issues of team project goals and formulate appropriate solutions and plans. iv) Conflict Resolution Skills - Yes, teams have conflicts, but, with the right support and training in communication skills, students can learn the skills to facilitate solutions to conflicts so that the team remains functional. Thala Lolwazi, Chumisa! TEACHING AND LEARNING CENTRE NEWSLETTER June 2012 Edition 5. v) Students may do more academic work - Some students may accomplish more in order to keep up with the rest of the team. This can be a combination of now wanting to let the team down or not wanting to look unprepared. One French writing course did see an increase in student writing once collaborative assignments were introduced. Adapted from http://tlt.its.psu.edu/suggestions/teams/about/benefits.html By Martha Chigovanyika Consultant: TLC (Alice) NEW TLC STAFF her academic career with a Bachelor of Arts and finished with Honours in Psychology degree, cum laude. Her research focused on student confidence in authorship. Asked to explain how she cultivated an interest in education matters, Cindy explains “My interest in Child Psychology led me to complete a Post Graduate Certificate in Education. Complimentary to this is my Certificate in the Facilitation of Learning which I completed as an undergraduate while working for the Teaching and Learning Centre”. Currently Cindy is planning to pursue a Masters degree in Education. Her interests lie in researching the many 'literacies' with which students enter university: specifically the University of Fort Hare as it has a very diverse student population. In the future Cindy looks forward to completing a second Masters degree in Psychology. Her secret? “I find I am most at home amongst fellow academics and students”. We welcome Cindy to the TLC and UFH family. Dr Rodwell Makombe joined the TLC family in May 2012 as Consultant on the East London campus....the same month he received his Doctoral degree from the University of Fort Hare. An English language specialist by profession, Rodwell had this to say on the enviable coincidence upon his arrival to the TLC family...“Coming from a background that Dr Rodwell Makombe those of us who grew up in the ghetto are so familiar with, I must say I am very excited about this achievement. In fact, I am overwhelmed because not many have the privilege, not only to obtain such a high qualification, but also to obtain it at a reasonably young age. I am really flattered by this, but I am also aware that this is a huge responsibility that has been thrust on my shoulders. Luke 12: 48 says “From everyone to whom much has been given, much will be required; and from one to whom much has been entrusted, even more will be demanded”. Attaining this PhD is certainly not an end in itself but the beginning of a much more demanding phase of my academic career. I must read. I must write. I must work. I must make substantial contribution to knowledge. I hear the sound of Andrew Marvel's “time-winged chariot” droning on the rail of high thought. I must join this chariot. Time is racing by and I must bear the cross of this PhD with perseverance. For me, this PhD is a springboard, maybe an academic license too, and we know that licenses are not medals to be hung on the wall --- with this cap, I launch myself into the world of knowledge production. Incidentally, it has come at the right time. I have just joined the Teaching and Learning Centre, a department which I consider to be one of the most vibrant and result-oriented within the University. My desire, henceforth, is to see more and more research being done. Armed with this new cap, I hope to join hands with the existing TLC team in developing, upgrading and refurbishing teaching and learning in the Higher Education context.” Thala Lolwazi, Chumisa! TEACHING AND LEARNING CENTRE NEWSLETTER June 2012 Edition As the TLC was groaning over the loss of Esrina, the new TLC Director, Dr Noluthando Toni moved in swiftly to ensure continuity and confidence in the TLC by recruiting an equally competent officer in the person of Cindy-Leigh Martinson. She is no stranger to the TLC family and processes. Cindy started off as a Supplemental Instruction Leader (SIL) for Psychology in 2009. A year later she joined the Language and Cindy-Leigh Martinson Writing Advancement Programme (LWAP) as a Language and Writing Consultant (LWC). She served with commitment for two years. No wonder that the TLC was quick to identify her academic talents and recruited her fulltime in May 2012. Cindy-Leigh Martinson began Compiled by Dr Alfred H Makura Snr. Consultant: TLC 6. DEPARTURE: FAREWELL TO THE BLUSHING BRIDE... During the course of Esrina's duty she often encountered large classes, especially during writing workshop presentations. Group work worked well in these instances; one-on-one consultations with the Language and Writing Consultants (LWCs or Peer Facilitators) after workshops also worked well and the facility of submitting work online also helped to deal with this challenge. Esrina Madamombe Esrina Madamombe, the PASS Consultant of the Teaching and Learning Centre (TLC), married Michael Magaisa, a State Veterinarian from Maclear, over the 2011 Christmas holidays. With Michael being based so far away, many realised that it was only a matter of time before she would opt to be at his side! Before joining the TLC, Esrina was a Masters student and worked part-time in the UFH English Department from February 2006 to April 2008, focusing on English for Specific Purposes (ESP) course. In May she joined the TLC on the Alice campus as Peer Assisted Student Services (PASS) Consultant. In her role, she assisted students with their academic writing and also presented countless writing workshops. When Tracey King vacated the East London position in early 2011, Esrina moved across and continued assisting both students and staff alike. Peer facilitators need to realise that they contribute to the image of the TLC and that no one will make as big a contribution to the quality of their work as the TLC staff members who train and coordinate them. Getting along in an amicable and professional manner helps a great deal. The same applies to TLC colleagues who work with academic staff in faculties – the respect and willingness to work cooperatively needs to be mutual. To the student body of UFH, Esrina leaves these wise words: "Reading maketh a full man; conference a ready man; and writing an exact man." (Francis Bacon). In the near but not so distant future Esrina hopes to secure another job and register for a PhD. We thank her for her positive contribution to the UFH community and wish her well in her future endeavours. We know she will make an impression wherever she goes! June 2012 Edition When asked how she perceived the TLC's new flattened structure, Esrina said she liked it because it allowed her to work in both student and staff development. Working across pivots was one of the strengths of the flat structure. A weakness she noticed was poor distribution of work-load across all staff members, but she was sure that the new Director would address this soon. From the beginning of 2012, Esrina also offered the Nature of Learning module of the Post Graduate Diploma in Higher Education and Training (PGDHET) with great passion and enthusiasm. She is of the opinion that every official engaged in TLC work should be engaged in one or two modules of the diploma, if not the full diploma. Esrina's advice regarding academic literacy acquisition is that it should be integrated into teaching and must be seen as an end product and not a prerequisite. By Linda Scheckle Consultant: TLC TOP 5 OFFICE ETIQUETTE TIPS Office environments typically require us to work in fairly close quarters. So, a little consideration and cooperation can make dayto-day life a lot easier! The following guidelines might help you to avoid behaving in distracting (or potentially obnoxious) ways. · Respect people's privacy Show respect for each other's workspace. Knock before entering one's office, if necessary. Because you're most likely in an open office area, you invariably and inevitably will overhear snippets of conversations other people are having. Think carefully before joining that conversation. Keep your interruptions of others to a minimum and always apologise if your intrusion is an interruption of a discussion, someone's concentration, or other activity. Don't hover around while waiting for a co-worker to get off the phone. Leave a note for them to call you or return later. · Watch the volume of your voice Thala Lolwazi, Chumisa! TEACHING AND LEARNING CENTRE NEWSLETTER · Keep your voice at a reasonable level. Other people, trying to work, may be distracted by your voice, even if what you are saying is work-related. If you have something personal or otherwise sensitive to discuss, consider doing it in a private office or conference room. Speak clearly without shouting as loud people can be both distracting and irritating. Fix, or attempt to fix, what you break How many times have you gone to the photocopier to find that it was 'out of order' either out of toner, out of paper, or experiencing a paper jam? The problem was still around when you arrived because the previous person did nothing about it and simply left the copier in its problem condition. Don't be that person. If you can clear the paper jam safely and according to procedure, try to do so. Most photocopiers have diagrams to show you how to address technical faults. 7. · as conservative as the official business requires you to be. Personal hygiene is a matter of professional courtesy: everyone is entitled to an office environment free from offensive smells and sights. Constantly monitor your own hygiene and behaviour. Try to see yourself from others' perspectives and make sure you take pride in your appearance. Be sure to shower regularly and use a suitable deodorant and never cough or sneeze in anyone's direction. The essence of good manners and etiquette is to be respectful and courteous at all times and with everybody in the office. Therefore, treat your coworkers, cleaners, maintenance people and others with the respect they deserve. Adapted from a ICAS: Online Health and Wellness Programme June 2012 Edition · If you can't fix the jam or any other problem, leave a signed, dated note describing the issue and what you are doing to fix it or have it fixed particularly contacting Xerox to fix it. Those actions could be a call to the maintenance vendor or to an administrative department. Your coworkers will appreciate your efforts, and signing your name to the note demonstrates your willingness to take ownership. Keep the communal areas clean Make sure that you respect the communal areas in the office such as 'break' rooms and staff kitchens. Refrigerators and microwaves should be wiped clean after you use them and if you do spill something in either place, clean it up. Make sure that old food that you have sorted in the kitchen is thrown out if you do not use it. Don't leave it for someone else. NEVER take food from the fridge if it is not yours. This may seem insignificant to you at the time, but it is theft, and can be dealt with as such. Maintain a good level of personal hygiene Wear appropriate office attire and be as neat, clean, and By Ms. Joni van Heerden Consultant: TLC GRADUATION 2012 It is another time of the year when the hullabaloo of obstacles, hardships, sweat, confusion, discouragement, hours of reading, months of polishing up and producing a standard dissertation or thesis bears its fruits. This is an experience that most graduates at Fort Hare would have gone through and it actually encourages and reinvigorates the strength and hope of those who are prospective graduates and looking forward to finishing in that fashion. This article simply recognises and highlights those achievements of the 2012 PASS, LWAP Consultants who have managed to graduate with the University of Fort Hare. The TLC is very excited and proud of these hardworking men and women who have stood bold to the challenge with a strong tenacity towards academic enterprise as excellent students strongly upholding the motto of UFH, 'Together in Excellence'. Grace Ngorora (Masters), Mthokozisi Mpofu (Masters), Mgdaline Tangwe (B.Ed Honours), Fortunate Mandipaka (BCom Honours), Ngubelanga Coceka, Ayabulela Gwarube, Avela Yokwe (All BA Communication), Rachel Moyo, Simthembile Ngcuka and Onele Gcilitshana are among the graduates that have made it through to graduation while in the LWAP programme. On the same note Grace and Mthokozisi have now embarked on the prestigious and highly regarded PhD programme, to benefit the University and South Africa. Such academics are essentially required to inform social, economic and political policies that confront present day global and national challenges among other things. Last but not least another peer facilitator Tendai Chimucheka is restless when it comes to putting the University on the map, through publications. Inarguably these are highly commendable achievements that make the University and the TLC proud as they contribute to the development of new thinking needed in higher education. By Tatenda Manomano Language and Writing Consultant: Alice CONGRATULATIONS TO... Professor Isaiah Iguna Chabaari Wakindiki (Left) and Dr. Mamphweli Sampson (Right) for winning the UFH Vice Chancellor's Senior Researcher award medal for 2012 and Emerging Researcher award 2012 respectively. Professor Isaiah Iguna Chabaari Wakindiki Thala Lolwazi, Chumisa! TEACHING AND LEARNING CENTRE NEWSLETTER Dr. Mamphweli Sampson 8.