Part 3:Analytical report
Transcription
Part 3:Analytical report
Part 3: Analytical Report, 3.2 Radio Media audience behavior and perceptions survey – 2012 (2nd wave) 1 2 3 4 5 6 Part 3:Analytical report 3.2. Radio 1 Bishkek - 2012 Media audience behavior and perceptions survey – 2012 (2nd wave) This report contains technical and methodological description of baseline survey covering media consumption and media perceptions in Kyrgyzstan. An extensive study was carried out by M-Vector Consulting Agency with USAID financial and advisory support. All materials are presented in consistent methodological order according to survey stages. M-Vector Research Agency 42A Ahunbaev St., 2nd Floor Bishkek, 720064 Kyrgyz Republic Phone: +996 312 510829; 511815 Cell: +996 543 91 88 12 Web: www.m-vector.com All copyrights belong to USAID and IRG. Unauthorized copying or distribution of these materials is subject to local legislation. Bishkek 2012. All rights reserved 2 Part 3: Analytical Report, 3.2 Radio Contents 3.2.1 Radio penetration ........................................................................................................................ 4 3.2.2 Quality of radio and problems with access to radio ............................................................... 6 3.2.3 Radio popularity ranks and listeners’ loyalty........................................................................... 9 3.2.4 Audience size and broadcasting market shares ..................................................................16 3.2.5 Daily ranking of selected radio stations and programs .......................................................37 3 Media audience behavior and perceptions survey – 2012 (2nd wave) 3.2.1 Radio penetration According to the research, conducted by «M-Vector» company in 2012, radio is the second largest and the second reliable source of information on local and worldwide events for population of Kyrgyzstan. As a result, the radio is the second mass media on the penetration rate. 56.7% of the population listens to radio. This figure fell slightly (-3.6%) in comparison with the previous research, conducted by «M-Vector» company in the first quarter of 2011. Specialists of the company had not identified a significant prerequisite to the reduction. Seasonal factor is highly probable reason for the reduction - 1 quarter of 2011 (winter), against the 2nd quarter of 2012 (summer). 0,0% 20,0% 40,0% 60,0% 80,0% 56,7% Kyrgyzstan Urban 66,3% Rural 51,1% Bishkek city 79,0% Osh city 65,7% Chuy oblast 73,8% Talas oblast 43,2% Issykkul oblast 62,0% Batken oblast 42,2% Jalalabad oblast 45,9% Osh oblast Naryn oblast 100,0% 42,9% 31,9% Fig. 3.2.1.1 The penetration rate of radio by region and type of settlement, % As we can see from the figure above the radio penetration rate is significantly less (by more than a third) than TV penetration. The research revealed several reasons of the situation. The first reason is in peculiarity of the radio as a mass media. Radio listening is usually combined by the population with other things, such as driving, sports or homework, employment, and so. In leisure time people prefer watching television as a more interactive media than listening to the radio. This revealed peculiarity is reflected in the figures of radio penetration rate among population of Kyrgyzstan. Therefore, more economically active population, concentrated in cities and towns, listen to the radio more than rural population and the population of country regions. The largest radio penetration rate is in the capital and its suburbs. Here, due to higher economic activity and less free time for TV watching, the radio penetration rate reaches 79% of the population. It is an opportunity for advertisers to reach their target groups at a lower price compared to television advertising. Fewer radio stations and low radio signal are other reasons of lower radio listening rate in regions, in comparison with the center and TV watching. Number of radio stations broadcasting in the capital is 2-3 times more than the number of radio stations broadcasting in regions of the country. 4 Part 3: Analytical Report, 3.2 Radio Further few words about radio listening rate dynamics of two waves of media researches in Kyrgyzstan. So, against the general, probably seasonal, downturn of radio penetration rate, we can also see other significant jumps. Batken oblast showed the record fall of 2012 to 2011 (from 82% to 42%). There, apart from the seasonal recession, experts had identified the cause that, because of unstable power supply and broken transmitter, the major broadcasting stations "Salam" was temporary off the air. In terms of radio audience age, younger people (18 - 24 years) prefer radio more than the people of retirement age (over 55 years). Radio listening rate reduces by almost a quarter (from 63% to 48%) between these age groups. In nationality and native language groups there is bigger difference in adherence to the radio. The most radio listening rate shows Russian-speaking population, concentrated mainly in the central parts of the country, Chuy and Issykkul oblasts, where there are the best conditions for radio listening. Representatives of Uzbek nationality show the least radio penetration rate (less than 50%). The reason for such disparity lies in the discrepancy of their radio language preferences and actual presence of radio stations in Uzbek language. As a result one third of the group is unsatisfied - 67% of respondents prefer radio listening in their native language (Uzbek), but have to listen to the radio in other languages because of the lack of a decent choice. 0,0% 14-17 years 20,0% 40,0% 60,0% 62,8% 25-34 years 45-54 years 55 years and older Kyrgyz (n=1506) 59,7% 56,6% 51,7% 48,4% 53,8% Russian (n=277) Uzbek (n=169) 100,0% 54,9% 18-24 years 35-44 years 80,0% 77,3% 47,9% Fig. 3.2.1.2 The radio penetration rate in terms of age and native anguage, % 5 Media audience behavior and perceptions survey – 2012 (2nd wave) 3.2.2 Quality of radio and problems with access to radio Preferred places for radio listening among respondents of first and second research waves have no difference. Two out of three respondents listen to the radio at home, yet one of four - in a car or other public transport. The third most popular place for radio listening is on a walk. But increased popularity of the answer in comparison to the first research wave have a seasonal nature. The responses of rural and urban populations vary slightly and are the shade of mentioned above economic activity. As a result more urban population listen to the radio while on the road. At the same time in rural areas, where the most of population are employed independently and often work at home, so they listen to the radio at home. During the research of mass media audience, the experts have found obstacles which interferes people to listen to the radio. The research shows that a third of listeners regularly face barriers when they wish to listen to the radio. Comparing urban and rural population, we see that the opportunity to listen to radio in urban areas is greater than in rural areas. Since the first research wave the gap between villages and towns in the presence of radio listening obstacles has been significantly increased. Specialists were able to identify the main cause of the lack of radio listening opportunities - it is population employment and lack of free time. And this is especially true for rural areas. As shown in the figure below the divergence of the first (2011) and second (2012) waves can also be attributed to the factor of seasonality - in the summer time economic activity of urban population is decreasing and there comes the holiday season, at this time villages are hard at work in agricultural sector. It is a signal for radio stations representatives and advertisers of a possible change in their activity priorities. 0,0% 20,0% 40,0% 60,0% 80,0% 6,3% Kyrgyzstan Urban 35,0% 19,7% Rural Bishkek city Osh city Chuy oblast Talas oblast Issykkul oblast Batken oblast -11,3% 18,0% 47,8% -10,5% 19,0% -3,3% 16,9% 0,1% 26,7% Naryn oblast 25,3% 42,0% 14,1% 47,7% Jalalabad oblast Osh oblast -8,9% 37,1% 34,4% 66,9% 37,6% 39,3% Fig. 3.2.2.1 Radio listening obstacles in 2012 11,1% 11,1% Deviation 2012 to 2011 We have identified to you above that the main obstacle in radio listening is the lack of free time (61% response rate). In second and third places in importance with little difference respondents cited poor reception quality (18%) and inability to buy radio set (14%). Especially population in regions feel poor quality of radio reception. Respondents of Talas and Naryn oblasts also point to the lack of electricity, as an obstacle in radio listening. 6 Part 3: Analytical Report, 3.2 Radio Chuy oblast Talas oblast Issykkul oblast Batken oblast Jalalabad oblast Osh oblast Naryn oblast TOTAL 78% 65% 66% 84% 46% 59% 62% 40% 94% 61% 13% 4% 14% 21% 9% 29% 23% 20% 29% 18% 3% 26% 23% 10% 38% 3% 11% 8% 0% 14% 2% 0% 18% 19% 4% 2% 0% 32% 0% 9% 1% 0% 0% 21% 12% 7% 1% 5% 18% 4% 2% 4% 7% 9% 2% 0% 7% 0% 0% 4% 0% 0% 0% 0% 0% 0% 1% 4% 0% 1% 4% 0% 0% 0% 0% 2% 0% 0% 0% 1% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% Bishkek city Osh city Table 3.2.2.1.Radio listening obstacles by oblasts, % Why don't you listen to the radio? Lack of free time Poor radio reception quality Inability to buy radio set Don't have radio set near Lack of electricity Don't allow me to listen to the radio at home Expensive batteries, hard to get, etc. Relatives listen to the radio Is the research respondents were asked to assess the broadcasting quality of the radio(s), which he had listened last week. We used to assess the five-point scale, where 5 excellent, 4 - good, 3 - satisfactory, 2 - poor, 1 - very bad. The following figure shows the results on the quality of the top 20 radio stations. 5,00 4,79 4,60 4,60 4,54 4,56 4,51 4,50 4,56 4,42 4,37 4,29 4,32 4,14 2011 EhoMoskvy Mir Kemin FM LoveRadio Hit FM BBC Birinchi Radio Next Yumor_fm Sanjyra AutoRadio Eho Doliny ElFM Tumar Kyrgyz Radiosu MinKyal Retro FM Azattyk Evropa Plus Kyrg.Obondoru 4,00 2012 Fig. 3.2.2.2 Average broadcasting quality of top 20 radio stations in Kyrgyzstan If we consider the figure in whole, all radio stations received high appreciation for the quality of their broadcasts. As a result, the average score of TOP 20 radio stations was 4.53 7 Media audience behavior and perceptions survey – 2012 (2nd wave) out of 5.0 possible points (more than 90%). As the breakthrough of this research wave on 2011 were mentioned Azatyk radio, El FM and Autoradio, which had improved the quality of their broadcasts in respondents’ opinion by 5 percent or more. As this season’s fall in broadcasting quality were mentioned Humor FM, Hit FM and Eho Moskvy, evaluation of which in the opinion of respondents decreased by 0.18, 0.24 and 0.23 points respectively. Table 3.2.2.2. Average broadcasting quality of top 20 radio stations by region Bishkek city Osh city Chuy oblast Talas oblast Issykkul oblast Batken oblast Jalalabad oblast Osh oblast Naryn oblast (on a 5-point scale) Kyrg.Obondoru 4.67 4.67 4.35 4.53 4.58 - 4.60 4.64 4.70 Europa Plus 4.70 4.62 4.07 4.30 4.58 - 4.70 4.43 - Azattyk 4.83 4.83 4.50 4.69 4.61 4.60 4.67 4.22 4.80 Retro FM 4.67 5.00 4.50 - - - 4.40 5.00 - MinKyal 4.63 4.00 4.71 - - - 4.39 4.60 - 4.33 - - 4.50 4.55 - 4.75 4.50 4.00 4.38 4.33 4.00 Radio Station Name ElFM - - - - - - 4.78 4.35 4.00 4.65 Eho Doliny - 4.82 - - - - 4.00 4.48 - AutoRadio 4.39 4.00 4.77 - 4.57 - - 5.00 4.00 Sanjyra 4.78 4.70 - 4.00 3.75 4.00 4.22 5.00 4.50 - 4.50 4.55 - - - - - - - - - - - - - - - 4.77 4.86 4.00 4.00 2.00 4.00 5.00 4.00 - - - - - - - - - - - - Kemin FM - - - - - - - - 4.56 4.50 - 4.00 3.00 4.25 4.00 4.35 4.80 4.83 4.54 LoveRadio 4.00 5.00 4.35 4.69 4.53 4.33 4.00 - - - - - - - - - - - - - - Kyrgyz Radiosu Tumar Yumor_fm Next Birinchi Radio BBC Hit FM Mir EhoMoskvy - 5.00 - - 4.40 4.79 - Broadcasting quality of radio stations by region on respondents’ assessment has its difference. In color (table above) you can see stations with low signal. High-quality radio broadcasting in mountain country is not an easy task. Therefore, departing slightly from the central cities, we are faced with signal deterioration of or even its disappearance. 8 Part 3: Analytical Report, 3.2 Radio 3.2.3 Radio popularity ranks and listeners’ loyalty In the research, respondents were asked to name what radio stations they know. First, respondents cited radio unaided (spontaneous awareness), and then using a card on which were displayed all the radio stations broadcasting in the territory of the Kyrgyz Republic (induced awareness). In the analysis, we consider spontaneous awareness and total general awareness. The top five on the spontaneous and induced awareness consist of the same radio stations: Europa Plus, Kyrgyzstan Obonduru, Azattyk, Tumar, and MinKyal. 0,0% 20,0% 40,0% 37,4% Evropa Plus 40,7% Kyrg.Obondoru 23,5% Azattyk 28,3% 15,0% 23,8% 13,7% ElFM 10,5% 8,9% 8,4% Radio Mir 8,7% Sanjyra 6,8% 7,9% Manas FM 6,8% Birinchi Radio 6,9% 23,0% 20,9% 17,5% 10,1% Almaz Eho Manasa 23,2% 14,8% Retro FM Russkoe Radio Asia 27,6% 3,3% Hit FM Yumor_fm 32,5% 7,4% Kyrgyz Radiosu BBC 37,0% 16,2% AutoRadio 47,7% 39,7% 22,2% MinKyal 49,4% 42,0% 18,0% Tumar LoveRadio 60,0% 16,9% 16,6% 15,7% 14,9% 14,7% 14,4% 12,8% Spontaneous awareness Induced awareness Fig. 3.2.3.1 Top 20 most famous radio stations in Kyrgyzstan Listeners’ awareness on a certain radio station is more interesting for representatives of radio stations, as showing the effectiveness of their marketing efforts and their potential market. Only having information about a particular station, the listener will try to tune it 9 Media audience behavior and perceptions survey – 2012 (2nd wave) and, using modern technical means of radio set, will keep it in memory of his receiver for future selection. For advertisers radio potential is less important than current selection and listening to a certain radio station by population. We will discuss these indicators later in this chapter of the research. The fame and popularity of radio stations across the regions have their own characteristics, usually related to the timing and quality of their broadcasting in a region. By the regions all the same top station are most popular. When using the data we should take into account that respondents could cite the radio, even if it didn’t broadcast in their oblast, as the question was put on common awareness. In connection with this, some stations may have popularity ratings out of their broadcasting area. They should consider this as the market potential for development. Chuy oblast Talas oblast Issykkul oblast Batken oblast Jalalabad oblast Osh oblast Naryn oblast Europa Plus Kyrg.Obondoru Azattyk Tumar MinKyal AutoRadio LoveRadio Kyrgyz Radiosu BBC Hit FM Retro FM Yumor_fm Russkoe Radio Asia Almaz ElFM Radio Mir Eho Manasa Sanjyra Manas FM Birinchi Radio Osh city Radio station name Bishkek city Table 3.2.3.1. Total awareness by regions, % 54% 45% 64% 59% 61% 27% 43% 26% 61% 43% 48% 53% 63% 51% 50% 40% 45% 66% 22% 66% 40% 67% 63% 62% 42% 39% 62% 41% 27% 64% 45% 23% 58% 41% 20% 30% 50% 34% 51% 56% 42% 46% 28% 30% 49% 56% 13% 50% 24% 42% 3% 3% 11% 47% 59% 7% 51% 26% 16% 3% 1% 4% 4% 14% 22% 31% 63% 39% 30% 22% 34% 53% 20% 57% 17% 23% 17% 49% 27% 29% 10% 44% 5% 39% 10% 6% 1% - 1% - 55% 9% 27% 8% 14% 8% 6% 5% 5% 52% 1% 40% - - - - - - 43% 3% 24% 13% 7% 8% - 3% 2% 10% 37% 21% 2% 4% 13% 16% 20% 57% 4% 19% 11% 4% - 17% 51% 26% - 36% 2% 27% 1% - 5% 2% 4% 2% 25% - 36% 5% 3% 3% 2% 2% 2% 8% 1% 24% 12% 19% 23% 10% 9% 58% 19% 4% 29% 9% 7% 5% 1% 13% 11% 5% 7% 9% 19% 22% 30% 21% 5% 43% To be aware about the radio station does not mean to listen to it. Let's look at the actual choice and listening to the radio stations by the population of Kyrgyzstan. As expected, let’s begin consideration of the issue with the most popular radio stations in our country. Top 10 most listened radio station is almost equal to top 10 most loved and include (in order of ranking): Kyrgyzstan Obondoru, Europa Plus, Min Kyal, Retro FM, Azattyk, Tumar, El FM, Kyrgyz Radiosu, Eho doliny, Yumor FM. 10 Part 3: Analytical Report, 3.2 Radio Considering the situation in term of regions, we can see that Kyrgyzstan Obondoru radio gains its popularity rating by the audience in the regions. Every fifth listener likes and prefers this station. The closest competitor, Europa Plus radio, has about 30% less on audience and listeners’ loyalty level. Next group of radio stations, representing the top 10, collects from 2.4% (Yumor FM) to 6.4% (Min Kyal) of radio audience and is from 3 to 10 times behind the leader in republic scale, and only from 1.5 to 2 times by individual regions consideration. Most listened 6% 18% 20% 29% 20% - 43% 36% 31% 22% Most loved 4% 22% 16% 34% 22% - 44% 35% 45% 21% Most listened Most loved 30% 31% 10% 9% 18% - 2% 2% - 27% 32% 12% 9% 18% - 2% 2% - 14% 13% Most listened 1% - - - - 38% 20% 4% - 6% Most loved 1% - - - - 37% 22% 4% - 6% Most listened Most loved 18% 2% 5% - - - 3% 2% - 17% 2% 5% - - - 3% 2% - 6% 6% Most listened 3% 8% 2% 11% 14% 12% 7% 5% 14% 6% Most loved 2% 6% 2% 11% 12% 12% 5% 9% 10% 6% Most listened Most loved 4% 4% 8% 8% 7% 7% - - - 5% 3% - 5% 4% - - 5% 7% 4% 4% Most listened - - - - - - 11% 15% - 4% Most loved - - - - - - 12% 15% - 4% Most listened Most loved - - 1% 9% - - 3% 4% 4% - - 6% 0% - 9% - 24% 14% 4% 3% Most listened - 17% - - - - - 14% - 3% Most loved - 18% - - - - - 15% - 3% 5% 4% - 6% 5% - - - - - - - - - - - - 2% 2% Most listened Most loved - market loss risk Yumor FM 10% TOTAL Eho doliny Naryn oblast Kyrgyz radiosu Osh oblast El FM Jalalabad oblast Tumar Batken oblast Azattyk Issykkul oblast Retro FM Talas oblast Min Kyal Chuy oblast Europa Plus Osh city Kyrgyzstan obondoru Bishkek city Radio station name Choice attribute Table 3.2.3.2. Top 10 listened and loved radio stations 22% - - growth potential 17% - top region position In the research and analisys, experts of M-Vector company, tried not only to identify and reflect the static data of the media market, but also show possible development potential, postor, on the contrary, the risk of losing market share by the station. In the table these data are displayed in blue (for potential) or red (for risk) colors. Let’s consider how to read the data in table on Obondoru Kyrgyzstan radio stations. On the fact 31% of radio listeners in Naryn oblast listen to this station, but at the same time 45% of the listeners are aware of it and like it (highlighted in blue). Because of its coverage area, not all of being already ATTRACTED audience has the opportunity to listen to this radio station, ie for the station it is the real potential of uncovered listeners. But there is an opposite situation to the same station in the Chuy oblast, where every fifth listener listens 11 Media audience behavior and perceptions survey – 2012 (2nd wave) to the station, but for 20% of them the station is not favorite one. This audience can easily give their preference to another station anytime. The data in this table can be used by managers of radio stations in order to achieve maximum results in attracting their target audience, as well as to reduce risky moments of capturing their audience by other stations. These tables are also one of the most important tools for advertisers, who advertise on the radio looking for their target audience. Actual indicator of the radio audience coverage in a particular region of the country is important for them. The most significant shares are highlighted in the tables in green. Taking into account the significance of the information in this section for a wide range of users, here is the second Top ten of radio stations. Their main position is regional presence and neighborhood to their audience. This allows them to occupy a niche position close to the Republican leaders, and in some cases exceed them. Most listened 5% - 4% - - - - - - 2% Most loved 4% - 7% - - - - - - 3% Most listened Most loved 4% 2% 3% - 1% - 0% 2% 7% 4% 0% 4% - 1% - 0% 2% 3% 2% 2% Most listened 6% - 4% - - - - - - 2% Most loved 6% - 2% - - - - - - 2% Most listened Most loved - - - - - - - - - - 15% 7% - - - - - - 3% 1% Most listened - - 7% - - - - - - 1% Most loved - - 6% - - - - - - 1% Most listened Most loved 4% 4% - - - - - - - - 1% 1% - - - - - - 1% 1% Most listened - - 2% - - - - - - 1% Most loved - - 2% - - - - - - 1% Most listened Most loved - - - 0% - - - 3% 3% 3% 11% 11% 0% 0% 1% 1% 3% 3% 1% 1% Most listened 1% - 2% 6% 1% 0% 0% 1% 0% 1% Most loved 1% - 1% 6% 1% 2% 0% 1% 3% 1% - - - - 15% - - - - - - - - 12% - - - - 1% 1% Most listened Most loved - market loss risk Artek FM 10% TOTAL Sanjyra Naryn oblast Birinchi radio Osh oblast Next Jalalabad oblast Radio Mir Batken oblast Radio Tatina Issykkul oblast Kemin FM Talas oblast Hit FM Chuy oblast AvtoRadio Osh city Love radio Bishkek city Radio station name Choice attribute Table 3.2.3.3. Top 20 (form 11th to 20th) listened and loved radio stations 22% - growth potential 17% - top region position In this group of radio stations we would like to highlight Kemin FM radio, which according to the research covers 15% of large territorial segment of Chuy oblast – it is about 3.1% of 12 Part 3: Analytical Report, 3.2 Radio total radio listening across the country. This station can be included in the list of "Breakthrough of the Year ', as the radio station, which launched in February 2011 and achieved such results during the period of a little more than 1 year. In order to strengthen market position station managers need to pay more attention to the loyalty of their listeners, and, possibly, revise a part of radio programs closer to their target audience. Let’s move further from the loyalty to radio stations to preferred and current languages of radio listening. Listeners of Bishkek and Chuy oblast prefer to listen to radio in Russian. There much of the Russian-speaking population is concentrated. There a large number of radio stations broadcast in Russian. Russian language broadcasting and listening is also well represented in Issykkul, Osh, Talas and Naryn oblasts. A smaller number of stations broadcast and, accordingly, are listened in Russian in Osh, Jalalabad, and Batken oblasts. Kyrgyz language as native to most of the population, dominates in radio listening in all oblasts except for Chuy oblast, where it has almost the same rate to Russian language. And it is second on radio listening to Russian in Bishkek city. Uzbek language and Uzbek audience is concentrated in Osh oblast and Osh city. There quarter of listeners prefer to listen to radio in Uzbek language. Eho Daliny radio, which broadcasts in Uzbek, meets the major part of this demand in Osh oblast. Currently, several multilingual radio stations are planned to be launched with the support of international organizations. 0% Bishkek city 25% Talas oblast Issykkul oblast 93% 97% 71% 25% 72% 78% 0% 94% 49% 3% 72% 0% 86% 97% 9% 8% 2% Osh oblast Naryn oblast 100% 0% Batken oblast Jalalabad oblast 75% 33% Osh city Chuy oblast 50% 100% 22% 21% 87% 29% 55% 0% Kyrgyz Russian 100% Uzbek Fig. 3.2.3.2 Current language of radio listening by regions, % Comparing the data of current radio listening language and preferred language, we see almost parity data weighting with a small deviation from the mean proportion of Russian 13 Media audience behavior and perceptions survey – 2012 (2nd wave) and Uzbek languages. Giving an explanation to these values, we can say that the need (preferably) to radio broadcasting in Russian and Uzbek languages satisfied more than in Kyrgyz language. Thereof radio station management can conclude that greater development of radio broadcasting in the Kyrgyz language, especially in the regions, is needed. Considering preferred language in term of oblasts, we can see an increased preference for the Kyrgyz language in the regions, and at the same time the dominance of the Russian language in our capital city and Chuy oblast. An interesting point can be noted in Osh city, where all three main broadcasting languages are preferred in almost equal parts, with a slight dominance of the radio listening preferences in Kyrgyz. 0% Bishkek city Osh city Chuy oblast 20% 40% 60% 13% 80% 100% 87% 37% 34% 47% Talas oblast 29% 53% 81% Issykkul oblast 19% 75% Batken oblast 25% 97% Jalalabad oblast 2%2% 91% Osh oblast 7% 2% 74% Naryn oblast 5% 97% Kyrgyz Russian 20% 3% Uzbek Fig. 3.2.3.3 Preferred radio listening language by regions, % As for the difference of radio listening language preferences, between the two waves of 2011 and 2012, the preferences of radio listening in Russian had the greatest changes: +3% of the Kyrgyz population, +17% among the Russian-speaking population and +13% among the Uzbeks. A possible reason for this change can be a bigger amount of preferred news and music on Russian language broadcasting. 14 Part 3: Analytical Report, 3.2 Radio 0% Kyrgyz lang. Russian lang. 78% 22% Russian Kyrgyz lang. 81% Russian lang. 17% 100% Uzbek lang. 11%22% Kyrgyz 0% 25% 50% 75% 100% 25% 50% 75% 100% 67% Uzbek Fig. 3.2.3.4 Preferred language 2012 Uzbek lang. Kyrgyz 26%9% Russian 19% 83% 66% Uzbek Fig. 3.2.3.5 Preferred language 2011 The major chapter results: Radio is the second most common, important and reliable media source. It attracts 56.7% of the population in Kyrgyzstan. By its nature, radio listening has seasonal reduction in overall consumption between winter and summer research waves. It also has some dynamics in radio listening by representative of urban and rural areas. Despite widespread and popularity of this type of media, more than a third of listeners encounter some obstacles in radio listening. Most obstacles don’t depend on radio stations and is linked directly to the listener and his lack of free time (21% of radio listeners). There are also obstacles of a bad signal (6.4%) and economic wellbeing (4.7% of listeners cannot buy a receiver). Broadcasting quality is growing and it does not stay unnoticed by respondents. Overall quality, weighed on Top 20 radio stations, have raised by 6 points between the first and second research waves and reached 4.53 of 5.0 points (vs. 4.47 in 2011). If we consider in particular, there are stations which made a “jump up”, but there are also those which, in respondents opinion, significantly worsened its broadcast. In general, broadcasting quality of most radio stations remained stable with a slight fluctuation in plus. Using the data on radio station popularity advertisers have to take more comprehensive approach and consider detailed information in context of segment groups and oblasts to maximize the coverage of target audience within a certain budget. The market has its mass leaders over the country such as Kyrgyzstan Obondoru and Europe Plus, as well as regional radio stations with a significant audience segment: Kemin FM in Chuy oblast, Artek FM in Issykkule oblast, Eho Doluny in Osh city and Osh oblast, and some other stations. Preferred and current language of radio listening predictably correlate with the size of the national language groups, with an insignificant shift in the Russian language group. Historical preconditions, as the main reason of the shift, will be smoothed by continuing development of radio content in the Kyrgyz language, native to most of the population. 15 Media audience behavior and perceptions survey – 2012 (2nd wave) 3.2.4 Audience size and broadcasting market shares In broadcasting market analysis it is internationally used a number of indicators presented in the table below. Table (). Indicators for Media Broadcasting Weekly Reach The cumulative number of different individuals listening to a particular radio station for at least 30 minutes across a period of seven days Time Spent Listening (TSL) The average number of minutes spent by each individual listening to a specific channel Share The proportion of individuals listening to a radio station compared to the total number of individuals listening to all radio stations during a specific time period Radio station audience size and market share are most important working indicators for representatives of radio stations, competing for listeners, as well as for business managers, who reach through radio advertising their target groups. To attract listeners to a particular radio station, like clients of any other business, is not an easy task. Radio managers solve it through a series of marketing activities on promotion, as well as through high-quality content on the radio station. It is very important to remember that it is much easier to lose audience than to attract it. The price level of advertisement, which mostly depends on achieved results in attracting audience, will be the compensation and reward. The business community is generally guided by already achieved radio ratings, and place their advertising based on the assessed cost of one rating point or one effective contact with target audience. The results of this and previous large-scale media research, conducted by M-vector’s specialists, designed to provide both sides of the process with objective and independent information about the situation in the media market of Kyrgyzstan. In this section we will consider dynamics and ratings of top radio stations in the regional context. Radio broadcasting has more competitive environment than TV broadcasting. As a result, in the market there are no multiple gaps in popularity of different stations and ratings can and, as the research shows, is changing significantly in a relatively short period of time. We proposed to start with an assessment of weekly audience size and its dynamics. In general, radio penetration, as we noted earlier, dropped by 3.6% compared to the first wave of the study in 2011. Looking at the top five market leaders, we can note a significant audience reduction of the leading radio station Kyrgyzstan Obondoru. Since the last study this leader lost more than 11% of its audience, but still takes the leading position. Four other leaders, in contrast, has strengthened their positions across the country. Min Kyal radio is another failure of the Top 10 radio stations; it has lost almost a quarter of its audience. In contrast to losing stations, other stations of the second half of Top 10 surely strengthen their positions. Radio Retro FM could be announced the breakthrough of the second top five, as well as of the whole research. It began broadcasting at the Russkoe Radio frequencies in 2011, and in June 2012 (the period of the research) was the 8th largest station in terms of listeners across the country. 16 Part 3: Analytical Report, 3.2 Radio 1 200 900 1 112 2011 2012 993 887 770 695 600 613 747 612 483 300 315 466 280 456 393 241 387 364 229 206 0 Kyrgyzstan obondoru Evropa Plus Azattyk Tumar Avtoradio Min Kyal Kyrgyz radiosu Retro FM Love radio Yumor FM Fig. 3.2.4.1 Weekly reach, Kyrgyzstan, thous. peop. Radio broadcasting market, as we have noted above, is more flat in competitiveness in comparison to TV broadcasting. The main reason is availability and similarity of the content, including music, on different radio stations. Competition, in this way, is shifted to the level of technical resources and broadcasting quality, as well as DJ skills and their ability to attract and retain radio audience. Another important part of competition is the presence of popular news on situation in the country and abroad. The grade the news meet population needs also affects audience quantity. Audience quantity is only one indicator of market dominance. The second is a qualitative indicator. It describes the amount of time spent listening to a certain radio station. Retro FM radio is the leader of the top ten on quality indicator. Its audience spends more than 148 minutes a day listening to the radio. Such a significant time of listening let the station move from eighth rating position in number of listeners to the third position (with Min Kyal) in market share. Taking into account the qualitative indicator of time spent listening we see an even greater fall of leading radio station Kyrgyzstan Obondoru. Thus, in terms of market share the station has lost almost a third of listener attention, and have come close to its competitors on a national scale. The other three of the top five radio stations in Kyrgyzstan also show the reduction of their market shares. 17 Media audience behavior and perceptions survey – 2012 (2nd wave) 20% 18% 2011 2012 15% 12% 12% 10% 11% 10% 7% 9% 7% 5% 6% 6% 6% 6% 5% 4% 0% 3% 5% 4% 4% 3% 0% Kyrgyzstan obondoru Evropa Plus Min Kyal Retro FM Azattyk Tumar Avtoradio Yumor FM Hit FM Kyrgyz radiosu Fig. 3.2.4.2 Market share, Kyrgyzstan, % Working tool for marketing managers will be provided below in the form of data table on top radio stations. The tool will include information on average weekly reach, radio station penetration level, including regional representation, average time spent listening and calculated market share of certain radio station. Using the tool marketing managers can make an objective effectiveness assessment of advertising budget allocation and calculate the cost per 1 or 1000 targeted contacts. In the calculations it is important to work not only with the global ratings, but also have timing map, indicating the total hours and prime times. Gathered all data of this media research and using data on market shares and program timing radio managers can evaluate competitive advantages of the market and target their stations to achieve or retain the competitive position. It is very important to use the assessment in dynamics. It lets more accurately identify the symptoms that affected the change in market positions. Radio managers have to remember that modern technical means let listener to choose a radio in a second by simply pressing the button on a receiver. Listener today is very "indulged" and keeps on hand an average of 3 to 6 different stations between which he switches in search of the most interesting and appropriate content. In this way, first of all radio managers need to put their radio station into listener’s list of "Three" ("Six") preferred radio stations. The next step is professional DJs and good content, which will keep audience on the radio as long as possible. Described working tool is in the table below. 18 Part 3: Analytical Report, 3.2 Radio Table 3.2.4.1. Weekly reach and market share, Kyrgyzstan, 2012 Radio station name Weekly reach Penetration, % TOTAL 2 191 617 57% Kyrgyzstan obondoru 993 402 26% 107 12.0% Europa Plus 887 108 23% 105 10.5% Min Kyal 465 934 12% 125 6.6% 10% 148 6.6% 20% 68 5.9% 5.9% Retro FM Azattyk 392 678 770 220 Average TSL Market share, % 100% Tumar 611 723 16% 85 Avtoradio 483 450 13% 106 5.8% Yumor FM 363 876 9% 113 4.6% Hit FM 362 868 9% 112 4.6% Kyrgyz radiosu 456 131 12% 83 4.3% Love radio 387 305 10% 81 3.6% 8% 91 3.2% 4% 139 2.6% 2.5% El FM Radio Mir 312 798 164 678 Vodii Sadosi 138 070 4% 161 Almaz 250 555 6% 80 2.3% BBC 268 890 7% 71 2.2% Sanjyra 154 414 4% 100 1.7% Birinchi radio 148 277 4% 70 1.2% Russkoe Radio Azia 231 753 6% 44 1.2% 3% 80 1.1% Radio Record Other stations 124 340 11.6% Considering the whole country we can distinguish two leading radio station with appreciable gap. But as we can see on example of current leader, the situation can change in a very short period of time. After leaders follows a group of stations with similar market shares on total, and significantly differs from each other in the regional context. Now we propose to go on consideration of station ratings across the regions. Bishkek in one of the biggest regions of the country and is most sated by various radio stations. To date, more than 20 different radio stations broadcast by air in the city and suburbs. At the same time, capital's residents have great opportunities to listen to radio via internet or satellite. Bishkek radio market has the strongest competition among radio stations. And it is not surprising, since key businesses have also aimed their products to more prosperity consumers of the capital and use all available means to achieve target audience by their advertising messages. Europa Plus is the current leader of Bishkek radio market on audience. It has received leader position after previous leader (Kyrgyzstan Obondoru) has lost nearly two-thirds of its audience in the region. Europa Plus radio has also lost about a quarter of its audience and is now followed on the heels by Hit FM radio station. Retro FM radio is a breakthrough of this year and places now on the third position. It has inherited the audience of Russkoe radio, on the frequencies of which it broadcasts, and also can attract big amount of new listeners. Bishkek listeners of the station make almost a half of the radio’s country audience. Traditional and long known to listeners Humor FM and AvtoRadio stations could strengthen their positions and have almost equal to Retro FM number of listeners. 19 Media audience behavior and perceptions survey – 2012 (2nd wave) As we have seen with you earlier in this report, Russian is preferred radio language for residents of Bishkek. As the result, top 6 radio stations, selected by radio listeners, broadcast in Russian. 300 282 297 2011 2012 216 225 206 198 172 150 169 169 147 129 158 131 131 110 102 75 58 38 0 3 0 Evropa Plus Hit FM Retro FM 55 Yumor FM Avtoradio Love radio Kyrgyzstan obondoru Tumar Radio Mir Eho Manasa Fig. 3.2.4.3 Weekly reach, Bishkek, thous. peop. Market share, as well as weekly reach top five of Bishkek leaders consists of four Russian (Retro FM, Hit FM, Europa Plus and Yumor FM) and one Kyrgyz (Kyrgyzstan Obondoru) radios, which have a slight gap between their positions. Due to its ability to retain listeners continuously by the radio, Retro FM was put by Bishkek listeners to the first place on market share after its third place on audience quantity. As we'll see later in this report, Retro FM radio attracts its listeners primarily through its morning air - the majority of radio listeners starts their day with Retro FM radio. At this time, on the radio inherit music of seventies, eighties and nineties sounds. The morning air and morning audience of the station make nearly two-thirds of its total radio listening. On almost equal positions to the leader Hit FM and Europa Plus radios are following. Kyrgyzstan Obondoru radio closes the top five radio leaders of the Capital. As noted above, the competition between radio stations on Bishkek market is constantly increasing. Leading radio stations have so close position to each other, that the situation could change any time and the shift could be more than one line. And we have seen this on some examples of this season. Capital residents are "indulged" of radio station choice, as well as of other products, and have very high demands on the radio. To please them at such a competitive market is not an easy task. This and other similar researches are designed to help radio managers to increase understanding of audience and its desires, which sometimes are unknown even to themselves. 20 Part 3: Analytical Report, 3.2 Radio 16% 2011 14% 13% 12% 13% 2012 12% 11% 9% 8% 10% 10% 8% 6% 8% 6% 7% 5% 6% 6% 5% 4% 4% 3% 0% 0% Retro FM Hit FM Evropa Plus Yumor FM Kyrgyzstan obondoru Avtoradio Love radio Tumar Radio Mir Min Kyal Fig. 3.2.4.4 Market share, Bishkek, % The working table for marketing managers is below. It is similar to general market and will help manages to select station for their Bishkek audience. For representatives of radio stations it is a tool to assess the effectiveness of their strategy. This tool, the data on radio popularity, listening time intervals, and data on age target groups will help radio managers to choose the right way of further development and to evaluate competitors’ effectiveness. Table 3.2.4.2. Weekly reach and market share, Bishkek, 2012 Radio station name Weekly reach Penetration, % Total 520 072 79% Retro FM 171 833 26.1% 140 13.2% Hit FM 197 584 30.0% 120 12.9% 31.2% 109 12.2% 25.6% 104 9.6% 8.0% Europa Plus Yumor FM 205 768 168 681 Average TSL Market share, % 100% Kyrgyzstan obondoru 110 489 16.8% 132 Avtoradio 168 501 25.6% 82 7.5% Love radio 131 097 19.9% 80 5.7% Tumar 102 004 15.5% 100 5.6% Radio Mir 58 255 8.8% 143 4.5% Min Kyal 50 580 7.7% 128 3.6% Eho Moskvy 50 414 7.7% 117 3.2% 7.4% 103 2.7% 1.8% Radio Record 48 729 Azattyk 42 054 6.4% 79 Eho Manasa 54 914 8.3% 60 1.8% Radio Maks 46 825 7.1% 61 1.6% Sanjyra 14 305 2.2% 182 1.4% Vesti FM 22 917 3.5% 102 1.3% 21 Media audience behavior and perceptions survey – 2012 (2nd wave) Golos Rossii 27 529 Almaz 23 397 Manas FM 31 811 4.2% 68 1.0% 3.6% 70 0.9% 4.8% 26 0.5% Other stations 0.8% Having dealt with the tool of weekly reach and market share, we proceed to consideration of the tool in regional context. For a start, in comparison to the northern capital, let's look at the situation with radio broadcasting in the southern capital – Osh city. It is important to note the increased interest in radio among residents of southern region. Compared to last season research, radio penetration in Osh city has increased by a third and the indicator reached 65.7% of the population aged 14 years and older. As a result, the audience of leading radio stations has significantly grown. Thus, eight of top ten radio stations show the growth of their audience, and only two show a decrease of listeners (radio Almaz and El FM). Earlier in the report we have seen that population of the Osh city prefer to listen to radio almost equally in all three main languages - Kyrgyz, Russian and Uzbek, with a little gap of the Kyrgyz language. As a result, we see radios of all three languages in the top five of the region. Most respondents of the southern capital choose Russian-speaking radio Europa Plus – it is number one radio station on audience quantity. Then, three stations of the Kyrgyz language follow almost on equal positions. Uzbek radio Vodiy Sadosi (Echo Valley) closes the top five list. 92 2011 89 2012 75 69 66 66 58 46 44 35 36 28 23 23 17 24 27 25 19 15 9 0 Evropa Plus Tumar Azattyk Kyrgyzstan obondoru Vodii Sadosi Almaz Min Kyal BBC 18 17 0 Kyrgyz radiosu El FM Fig. 3.2.4.5 Weekly reach, Osh city, thous. peop. The top five radio stations on total time spent listening are the same as on audience quantity. In the frames of total listener growth in Osh city, not all radio stations were able to grow with the market and to retain previously reached positions. So the leaders on the dynamics of market share growth are radio Azattyk (+11% of market share), radio Vodiy Sadosi (+8%), Retro FM (+6%) and Min Kyal (+5%). Europa Plus radio (-12% market share) showed the largest drop. Tumar and Almaz radios are also losing their positions (4%). 22 Part 3: Analytical Report, 3.2 Radio 32% 29% 2011 2012 24% 18% 16% 17% 14% 14% 13% 12% 11% 8% 6% 8% 6% 0% 3% Evropa Plus Tumar Azattyk 3% Kyrgyzstan obondoru Vodii Sadosi 3% Min Kyal 4% Avtoradio 6% 0% Retro FM 5% 2% BBC 2% Almaz-Yug Fig. 3.2.4.6 Market share, Osh city, % The main thing we would like to draw your attention on broadcasting in Osh city is increasing people's interest in Uzbek language radio stations, and total loss listening to radio in Russian. More detailed ratings of radio stations in Osh city are in the table below. Table 3.2.4.3 Weekly reach and market share, Osh city, 2012 Radio station name TOTAL: Europa Plus Tumar Azattyk Kyrgyzstan obondoru Vodii Sadosi Min Kyal Avtoradio Retro FM BBC Almaz-Yug El FM Zamin Birinchi radio Didor Golos Rossii Weekly reach Penetration, % 126 156 89 392 75 084 66 078 65 514 44 042 27 113 13 743 7 210 19 384 10 453 16 631 6 967 4 134 3 083 2 621 66% 47% 39% 34% 34% 23% 14% 7% 4% 10% 5% 9% 4% 2% 2% 1% Average TSL 78 80 89 80 103 120 180 342 110 91 41 93 120 80 30 Market share, % 100% 16.5% 14.2% 13.9% 12.4% 10.8% 7.7% 5.9% 5.9% 5.1% 2.2% 1.6% 1.5% 1.2% 0.6% 0.2% Similar to radio market in Osh city, we see a significant increase of radio penetration in Chuy oblast. This media is gaining its positions and could be one of the best ways to contact your target audience. 9 out of 10 top stations show an increase of its audience. Only Hit FM station has cut its position on number of listeners. It is important to draw your attention to Kemin FM radio, which started a little more than one year ago in a limited geographical area and today could get very close to the experienced market leaders. Today the audience of this radio station has 74,000 listeners a week. 23 Media audience behavior and perceptions survey – 2012 (2nd wave) 200 2011 193 2012 150 147 150 136 131 113 100 87 86 70 50 58 56 86 82 78 77 75 60 49 36 0 0 Kyrgyzstan obondoru Evropa Plus Tumar Love radio Avtoradio Yumor FM Min Kyal Radio Tatina Retro FM Hit FM Fig. 3.2.4.7 Weekly reach , Chuy oblast, thous. peop. Considering the dynamics of market shares, we would like again to stay on Kemin FM radio. It rises from 11th place in audience ranking to the third position in market share of Chuy oblast due to long audience listening to its broadcast. This is the result of a great work of radio staff on good content and DJs selection, thus a promotion itself can’t achieve such results. It is also important to correlate time of a particular program with the audience of the program listening to the radio in this particular time. Such correlation will help to long time of listening and will exclude efforts fragmentation, because otherwise the try to manage a wide audience through a multiplicity of radio broadcasting can lead to nothing. To do this, the radio have to select audience for itself with similar preferences and best meet their needs. This finally will increase loyalty and will long the time spent listening of the audience. Due to highly competitive environment TOP 10 radio stations have the least gap on market shares between each other. Europa Plus radio had the greatest fall of the season. While it has saved its audience it has lost about a half of its market share on TSL indicator. 24 Part 3: Analytical Report, 3.2 Radio 20% 2011 17% 2012 15% 13% 13% 10% 9% 8% 5% 0% 8% 7% 5% 0% Kyrgyzstan obondoru Evropa Plus Kemin FM 7% 4% 7% 5% 6% 5% 4% 3% 0% Tumar Retro FM 5% 0% Yumor FM Avtoradio Love radio Radio Tatina Kyrgyz radiosu Fig. 3.2.4.8 Market share, Chuy oblast, % Complete data on radio station positions, which broadcast and are listened Chuy oblast, are in the table below. Table 3.2.4.4 Weekly reach and market share, Chuy oblast, 2012 Radio station name TOTAL: Kyrgyzstan obondoru Europa Plus Kemin FM Tumar Retro FM Yumor FM Avtoradio Love radio Radio Tatina Kyrgyz radiosu Min Kyal Hit FM Radio Mir Next Manas FM Azattyk Sanjyra Burana Radio Record Birinchi radio Golos Rossii Eho Manasa Other stations Weekly reach 447 948 192 605 149 809 73 608 131 176 76 527 85 672 85 785 112 586 77 711 51 430 81 917 75 435 40 230 16 392 30 249 46 441 30 811 20 929 31 019 6 439 14 048 16 678 Penetration, % 74% 32% 25% 12% 22% 13% 14% 14% 19% 13% 8% 13% 12% 7% 3% 5% 8% 5% 3% 5% 1% 2% 3% Average TSL 110 102 178 94 144 128 127 86 114 158 90 91 137 317 120 56 78 102 54 240 70 42 Market share, % 100% 12.9% 9.3% 8.0% 7.6% 6.7% 6.7% 6.6% 5.9% 5.4% 4.9% 4.5% 4.2% 3.4% 3.2% 2.2% 1.6% 1.5% 1.3% 1.0% 0.9% 0.6% 0.4% 1.0% 25 Media audience behavior and perceptions survey – 2012 (2nd wave) Radio audience in Talas oblast had the least changes. Changes have almost not affected the region in common (-8% of radio audience), as well as individual stations, which, with only minor changes, retained their last season positions. 52 49 46 39 2011 2012 43 40 37 33 32 26 25 20 23 16 13 10 10 0 0 Kyrgyzstan obondoru Azattyk Next Evropa Plus Kyrgyz radiosu 9 8 8 8 7 Avtoradio Min Kyal 4 Radiomost Birinchi radio BBC Fig. 3.2.4.9 Weekly reach, Talas oblast, thous. peop. In market shares also had minimal changes. Kyrgyzstan Obondoru radio remains the leader of Talas oblast with a great gap from its competitors (29% of market share). In contrast to its country position dynamics, it could strengthened its position in Talas oblast. There it shows the longest time spent listening and is now one of the most effective means to achieve the Talas audience by advertising. Remember, that the effectiveness of advertising message is achieved by the number of contacts with the target audience, which minimum number must be three. The chances of the effect are higher on the radio station with a longer time spent listening. 40% 2011 30% 2012 29% 27% 20% 18% 16% 15% 10% 14% 14% 12% 5% 6% 4% 0% 4% 0% Kyrgyzstan obondoru Next Evropa Plus Azattyk Retro FM Birinchi radio 4% 2% Min Kyal 3% 0% Kyrgyz radiosu 3% 3% Avtoradio 3% Radiomost Fig. 3.2.4.10 Market share, Talas oblast, % 26 Part 3: Analytical Report, 3.2 Radio We would like to draw your attention to the growing role of local radio stations. We have seen successful examples in Chuy oblast - Tatina (Jaiyl district) and Kemin FM (Kemin district) radios. Thus, local radio station Next occupies the second position on market share and the third on weekly reach of the Talas audience. Table 3.2.4.5 Weekly reach and market share, Talas oblast, 2012 Radio station name Weekly reach 66 783 45 530 37 446 24 510 40 101 4 924 7 994 9 314 23 089 9 573 8 037 6 629 3 580 7 531 3 433 4 591 4 379 1 066 652 2 561 TOTAL: Kyrgyzstan obondoru Next Europa Plus Azattyk Retro FM Birinchi radio Min Kyal Kyrgyz radiosu Avtoradio Radiomost Sanjyra Baldar FM BBC Talas Russkoe Radio Azia Love radio Tunky Beles Manas FM Tumar Penetration, % 43% 29% 24% 16% 26% 3% 5% 6% 15% 6% 5% 4% 2% 5% 2% 3% 3% 1% 0% 2% Average TSL Market share, % 100% 28.7% 15.8% 14.4% 11.6% 4.1% 3.7% 3.6% 3.5% 2.6% 2.5% 2.5% 1.6% 1.4% 1.1% 0.8% 0.8% 0.3% 0.2% 0.2% 101 67 94 46 132 74 62 24 44 50 60 73 30 49 29 30 40 60 15 In contrast to Talas oblast, there were significant changes on the market of radio listening in the Issykul region. Two local radio stations have entered the top ten at the 4th and 7th positions. Three of top 10 radio stations, broadcasting in the Kyrgyz language, show the reduction of their audience. 140 105 128 2012 104 110 96 70 2011 92 70 64 64 62 52 55 49 35 37 25 0 0 Evropa Plus Kyrgyzstan obondoru Azattyk Volna IssykKulya 8 Tumar 4 BBC 0 Radio Artek FM 9 0 Kyrgyz radiosu Avtoradio Birinchi radio Fig. 3.2.4.11 Weekly reach, Issykul oblast, thous. peop. 27 Media audience behavior and perceptions survey – 2012 (2nd wave) The market shares of Issykul radio stations have also changed significantly. The main players of last season have given up their positions for beginners of the market. We would also like to note the drop in popularity of Radio LW (fall from 3rd to 10th position). Radio presenters have moved to the newly opened station Volna Issykulya and lead new station to the 4th place on the market share. 32% 31% 24% 2011 2012 24% 25% 19% 16% 17% 16% 9% 8% 9% 7% 0% Evropa Plus Kyrgyzstan obondoru Azattyk 0% 1% Volna IssykKulya Tumar 7% 0% Radio Artek FM 6% 4% 4% 0% 1% 0% Kyrgyz radiosu Avtoradio BBC 3% Radio LW Fig. 3.2.4.12 Market share, Issykul oblast, % Detailed information on Issykul oblast is in the table below. Table 3.2.4.6 Weekly reach and market share, Issykul oblast, 2012 Radio station name TOTAL: Europa Plus Kyrgyzstan obondoru Azattyk Volna Issyk-Kulya Tumar Radio Artek FM Kyrgyz radiosu Avtoradio BBC Radio LW Birinchi radio Min Kyal Sanjyra Russkoe Radio Azia Vesti FM Tunky Beles Golos Rossii Weekly reach 195 226 109 555 96 187 92 211 64 495 63 666 55 392 48 728 37 131 61 887 16 999 24 811 20 984 8 650 11 390 5 994 3 461 7 518 Penetration, % 62% 35% 31% 29% 20% 20% 18% 15% 12% 20% 5% 8% 7% 3% 4% 2% 1% 2% Average TSL 149 130 65 89 72 80 76 76 40 98 60 60 93 60 60 60 23 Market share, % 100% 25.0% 19.2% 9.1% 8.8% 7.0% 6.7% 5.7% 4.3% 3.8% 2.5% 2.3% 1.9% 1.2% 1.0% 0.5% 0.3% 0.3% In comparison to other markets, radio market of Batken oblast is not so flat and competitive. There are very few broadcasting radio stations and little choice for the local audience. 28 Part 3: Analytical Report, 3.2 Radio 200 181 2011 158 2012 146 150 100 84 69 50 32 43 33 20 0 Min Kyal BBC Azattyk Salam 26 22 19 Kyrgyzstan Birinchi radio obondoru 014 Sanjyra Fig. 3.2.4.13 Weekly reach, Batken oblast, thous. peop. On the results of previous research wave local radio station Salam was the leader of the market and best met the needs of Batken oblast residents. Due to results of the second research wave radio number 2 of last season - Min Kyal – became the leader. The main reason for such a change of powers in the region is a temporary stop of Salam Radio broadcasting due to technical reasons, which began this spring. It is more likely that radio Salam be able to regain its market share after troubleshooting and resume broadcasting. There is also a general decline in the number of listeners (-41%) on the market. The reason lies in the same absence of a major broadcasting station and is seasonal. 60% 2011 45% 46% 30% 31% 2012 41% 18% 15% 16% 10% 0% 2% Min Kyal Azattyk BBC 9% 9% 5% Kyrgyzstan obondoru 3% 0% Salam Ruhsor 3% 2% Birinchi radio 2% Sanjyra 1% Baldar FM 1% Eshlik Fig. 3.2.4.14 Market share, Batken oblast, % Market shares changes are also predictable. With broadcasting stop of the market leader, its share redistributed among the remaining market players. Min Kyal radio became the leader 29 Media audience behavior and perceptions survey – 2012 (2nd wave) station of the oblast and have nearly half of the market. Other stations are much smaller than the leader. The reasons are their low signal level and little coverage. Considering situation in general we see double reduction of total time spent listening in comparison with the first research wave in 2011. Table 3.2.4.7 Weekly reach and market share, Batken oblast, 2012 Radio station name Weekly reach 126 280 84 011 68 949 42 518 26 180 33 284 4 185 18 515 8 459 6 830 4 185 1 200 TOTAL: Min Kyal Azattyk BBC Kyrgyzstan obondoru Salam Ruhsor Birinchi radio Sanjyra Baldar FM Eshlik Zaman Penetration, % 42% 28% 23% 14% 9% 11% 1% 6% 3% 2% 1% 0% Average TSL Market share, % 100% 46.5% 15.9% 9.9% 8.9% 8.6% 3.3% 2.6% 1.9% 1.2% 0.8% 0.5% 168 70 71 103 79 243 42 67 55 60 120 The top three leaders of Jalalabad radio market are the same as in last year’s research and have almost the same number of listeners. The significant changes of the season are entering of Kyrgyz Radiosu radio into the top five and significant audience increase of BBC informational station. Europa Plus radio has saved the same amount of its audience, but due to overall penetration increase, its position shifted on 2 lines below. 260 248 2011 239 2012 195 155 130 141 132 87 84 65 75 76 74 61 32 0 16 0 Kyrgyzstan obondoru El FM Azattyk Min Kyal Kyrgyz radiosu Evropa Plus BBC 25 14 25 17 Almaz Birinchi radio 39 25 Tumar Fig.3.2.4.15 Weekly reach, Jalabad oblast, thous. peop. 30 Part 3: Analytical Report, 3.2 Radio 40% 37% 2011 2012 34% 30% 20% 17% 17% 12% 11% 10% 12% 12% 10% 6% 0% Kyrgyzstan obondoru El FM Azattyk Min Kyal Evropa Plus 6% 3% 6% 0% 0% Kyrgyz radiosu Retro FM 1% Sanjyra 1% BBC 1% Vodii Sadosi Fig. 3.2.4.16 Market share, Jalabad oblast, % The same radio stations remain in the list of top 5 market leaders on market share, but have a slightly different position from second to fourth place. If we consider the market as a whole, there is a general increase of time spent listening in Jalalabad oblast. Table 3.2.4.8 Weekly reach and market share, Jalabad oblast, 2012 Radio station name TOTAL: Kyrgyzstan obondoru El FM Azattyk Min Kyal Europa Plus Kyrgyz radiosu Retro FM Sanjyra BBC Vodii Sadosi Almaz Birinchi radio Tumar Tunky Beles Weekly reach 320 563 239 419 154 870 132 068 87 296 74 430 75 358 16 835 18 586 31 527 13 219 25 325 25 246 25 147 4 773 Penetration, % 46% 34% 22% 19% 12% 11% 11% 2% 3% 5% 2% 4% 4% 4% 1% Average TSL 127 101 84 121 75 74 297 57 30 60 30 30 30 120 Market share, % 100% 33.7% 17.3% 12.3% 11.8% 6.2% 6.2% 5.6% 1.2% 1.0% 0.9% 0.8% 0.8% 0.8% 0.6% Market share statistics of Osh oblast is notable. With a general 2.5 times increase of radio listening and more than 60% increase of radio audience, the Uzbek Vodiy Sadosi radio has comу up to the first place on market share. This radio is especially popular with its programs and music of morning air from 9 am to 13 pm. 31 Media audience behavior and perceptions survey – 2012 (2nd wave) 220 2011 209 2012 165 159 110 114 105 90 99 81 55 0 80 72 70 58 13 Kyrgyzstan obondoru Azattyk Vodii Sadosi Tumar 0 El FM Kyrgyz radiosu 63 56 24 Evropa Plus 45 30 21 20 Min Kyal Almaz Avtoradio Fig. 3.2.4.17 Weekly reach, Osh oblast, thous. peop. Kyrgyzstan Obondoru, Azattyk, Vodiy Sadosi, Tumar and Kyrgyz Radiosu have significantly increased its audience in Osh region. Vodiy Sadosi may be noted as the breakthrough of the year. It have twice increased its market share since last wave of the research in 2011 and has now almost a quarter of total TSL of Osh oblast. One more Uzbek station Zamin places in the top 10 ranking. Kyrgyzstan Obondoru, El FM and Azattyk radios have increased the number of their listeners, but can’t keep them long on their broadcasting. As a result their market share is coming down. 36% 33% 2011 2012 27% 24% 17% 18% 14% 14% 9% 12% 10% 7% 6% 7% 6% 3% 0% Vodii Sadosi Kyrgyzstan obondoru Azattyk Evropa Plus El FM Avtoradio 6% 1% Tumar 5% 2% Birinchi radio 5% 3% 0% 0% Zamin Kyrgyz radiosu Fig. 3.2.4.18 Market share, Osh oblast, % м 32 Part 3: Analytical Report, 3.2 Radio Table 3.2.4.9 Weekly reach and market share, Osh oblast, 2012 г. Radio station name Weekly reach 323 591 99 170 208 823 158 705 63 405 79 801 30 273 81 203 12 993 19 036 69 536 16 588 56 280 21 715 21 770 10 186 25 479 15 637 11 088 TOTAL: Vodii Sadosi Kyrgyzstan obondoru Azattyk Europa Plus El FM Avtoradio Tumar Birinchi radio Zamin Kyrgyz radiosu Didor Min Kyal Almaz-Yug BBC Retro FM Manas FM Eshlik Sanjyra Penetration, % 43% 13% 28% 21% 8% 11% 4% 11% 2% 3% 9% 2% 7% 3% 3% 1% 3% 2% 1% Average TSL Market share, % 100% 24.0% 14.3% 9.9% 7.4% 7.2% 6.5% 5.6% 4.9% 4.7% 3.2% 3.0% 2.1% 1.7% 1.6% 1.5% 1.0% 0.8% 0.6% 192 54 49 92 72 170 55 300 197 36 143 30 61 60 120 30 40 40 As we have seen from the first tables of the report, 94% of radio listeners in Naryn oblast are often unable to listen to the radio because of the lack of time. As a result of seasonal employment, time spent for listening to the radio has decreased by almost a half. Decreasing of radio listening has increased competition on the market segment, which finally led to a flatting of participants market positions on audience and time listening. 64 2011 62 2012 48 37 35 32 30 26 22 26 19 16 15 17 14 14 8 0 0 Kyrgyzstan obondoru Kyrgyz radiosu Azattyk BBC Almaz Birinchi radio Tumar 13 12 0 Sanjyra 7 6 0 Avtoradio Tunky Beles Fig. 3.2.4.19 Weekly reach, Naryn oblast, thous. peop. 33 Media audience behavior and perceptions survey – 2012 (2nd wave) 32% 30% 2011 26% 2012 24% 16% 16% 16% 16% 15% 13% 8% 9% 8% 6% 0% 8% 7% 3% 0% Кыргызстан обондору Азаттык Алмаз BBC 6% 5% 3% Кыргыз радиосу 6% 7% Авторадио Санжыра 0% Биринчи радио Tumar Европа Плюс Fig. 3.2.4.20 Market share, Naryn oblast, % Like in other areas it has not been without the change of leading radio stations. Kyrgyz Radiosu radio has win leading position on market share. The station has risen from seventh place in 2011 to the first place in 2012 with a market share of 16.5%. The country leader Kyrgyzstan Obondoru radio stays on the second position. Last season’s leader - Azattyk radio – have lost two positions in rating and a half of its market share. Table 3.2.4.10 Weekly reach and market share, Naryn oblast, 2012 г. Radio station name TOTAL: Kyrgyz radiosu Kyrgyzstan obondoru Azattyk Almaz BBC Avtoradio Sanjyra Birinchi radio Tumar Europa Plus Tunky Beles Weekly reach 56 097 25 873 29 706 25 679 17 021 18 949 6 732 12 356 14 439 14 139 4 872 6 435 Penetration, % 32% 15% 17% 15% 10% 11% 4% 7% 8% 8% 3% 4% Average TSL 109 90 96 128 75 205 94 80 72 120 30 Market share, % 100% 16.5% 15.6% 14.5% 12.8% 8.3% 8.1% 6.8% 6.8% 6.0% 3.4% 1.1% Above, we have looked at the weekly reach of radio stations, which is quite common to evaluate radio listenership. However, in some cases, it is important to understand how radio listenership is distributed by days. Only around half of population listens to the radio every day. Analysis of daily reach can help advertisers to do a better planning of advertising campaigns. Analysis of each radio station audience by social-demographic criteria is very important for both managers of radio stations and advertisers. Managers can better understand how to attract their target group to their radio station, increase their loyalty and keep them as long as possible. For advertisers, it is a good chance to target the right audience, selecting the right radio station. 34 Part 3: Analytical Report, 3.2 Radio Target groups of different radio stations are presented in the table below. The table reflects shares of radio listeners of a particular radio station in different age groups. Besides the age criterion, it is important to consider another criterion - the language of broadcasting. For instance, the leader among school segment (14-17 years old) in Russian language is HIT FM radio station; the second most popular radio station in this segment is Humor FM. Another example of efficient segmentation and targeting are Europa Plus and Retro FM radio stations. We can see a classical specialization by age here - Europa Plus radio station is targeting people under 35 years old; Retro FM station is dominating in the upper age segment. These examples are good cases for those managers, who want to become more focused on a specific target group. Kyrgyz language radio listenership has its own leaders. The market leader, Kyrgyzstan Obondoru radio station, has managed to attract the most economically active groups of population in the age from 35 to 44. In addition, the radio station managed to win good share of people in all other age groups. It means that the content and scheduling of this radio stations satisfies a wide range of radio listeners, in different age groups. At the same time, lack of a strong focus could lead to the loss of some audience comparing to the last year. Some other segments for the Kyrgyz language radio listenership are common to Azattyk Radio (people above 45 years old), Min Kyal radio (young people from 18 to 34 years old, Tumar radio (young people from 14 to 34 years old) and Kyrgyz Radiosu (for people of oder age). Different segments of radio stations are presented in the table below. Table3.2.4.11. Shares of radio stations in different age groups, Kyrgyzstan 2012, % Ranking TOP 10 TOP 20 Radio station Kyrgyzstan Obondoru Europa Plus Birinchi Radio/Azattyk Retro FM Min Kyal El FM Tumar Kyrgyz Radiosu Humor FM Auto Radio HIT FM VodiySadosi Love Radio Sanjyra Kemin FM Radio Artek FM Birinchi Radio BBC Radio Mir Next 14-17 17% 18% 6% 1% 8% 5% 12% 1% 7% 1% 1% 3% 5% 3% 3% 2% 1% 2% 0% 3% 18-24 20% 25% 8% 1% 12% 9% 6% 7% 2% 1% 8% 3% 6% 2% 5% 4% 1% 1% 0% 2% Age group 25-34 35-44 18% 29% 19% 15% 9% 15% 11% 15% 9% 9% 4% 3% 8% 3% 4% 6% 4% 6% 4% 7% 3% 1% 5% 4% 3% 1% 3% 4% 3% 2% 0% 2% 2% 2% 1% 4% 4% 3% 1% 3% 45-54 23% 11% 19% 21% 3% 6% 3% 6% 6% 6% 4% 3% 1% 4% 3% 2% 3% 3% 1% 1% 55 + 17% 7% 24% 8% 2% 10% 2% 8% 5% 6% 0% 1% 0% 5% 1% 3% 9% 4% 3% 1% 35 Media audience behavior and perceptions survey – 2012 (2nd wave) The major chapter results: The market of radiostations is very competitive and does not forgive mistakes. Radio listeners have a good choice of different types of stations and programs, which can satisfy all needs. Tough competition forces changes in the overall market structure – leaders are changing quite quickly. For managers of radio stations, tt is very important to track closely all changes in the market to protect leadership positions or find a way to become the market leader. For advertisers, it is also very important to track changes in the market to ensure the best return on funds invested into advertising and informational campaigns. The major fall of the season is, undoubtedly, Kyrgyzstan Obondory radio station, which was the market leader in 2011. In 2012 it lost a large share of its audience both by the total number of listeners and by duration of time, which people spent listening to it. Keeping overall leadership positions on the national level, the radio station lost its leadership in some regions of the country and in Bishkek city. Detailed analysis showed that the major fall was during the morning prime time (morning show) and evening. Urgent measures should be undertaken to return lost positions and not to slide further down. The major national success of the year became Retro FM radio station; it received the major success and leadership positions in Bishkek city. In addition, it is worth mentioning success of some regional radio stations, such as Kemin FM (Chui province), Vodii Sadosi (Osh city and Osh province), Next radio (Talas province) and Artek Radio FM (Karakol city). Positions of the mentioned radio stations have improved comparing to the last year, and their task now is more complicated: to keep the success and try to increase it even more. It is very important to understand each radio station target group. Some of the criteria for segmentation are age and preferred language of listenership. Radio stations should become more focused, selecting specific target groups and ensuring their high loyalty through appropriate content, schedule and programming. The report provides valuable information for the radio stations to take appropriate management decisions. Advertisers should always compare their promotion campaign target group with the audience of a particular radio station to ensure efficient advertising. Regular market studies can provide managers of radio stations with valuable information to take appropriate management decisions and reach leadership positions. 36 Part 3: Analytical Report, 3.2 Radio 3.2.5 Daily ranking of selected radio stations and programs Besides such indicators as daily reach and market share, an important indicator is the ranking of radio stations. Ranking is usually calculated for a certain time interval and related to a certain radio program, which is broadcasted at this particular time interval. First of all, ranking depends on the lifestyle of listeners, who switch radio on in specific time of their day. Many people have similar life patterns, and, as radio listeners, they are grouped in certain time periods (prime time). The most common prime times for radio are mornings, when people wake up, get prepared and go to work, and early evenings, when people leave their job, go home and do some work around their house. Some additional peaks for radio listenership are lunch time and, if we consider just a separate segment of housekeepers (housewives), morning and afternoon peaks. From other side, ranking depends directly on work of radio stations and their programming schedule. In most cases, it should reflect preferences of radio listeners and is directed to attracting as many listeners as possible through proper programming and scheduling. The major peaks of radio listenership and positions of different radio stations in the country will be reflected in this chapter. Ranking, as a tool, is aimed at establishing a constructive dialog between representatives of radio stations and business enterprises, who want to promote something using this media. It should be remembered, though, that this tool is not a magic; it just provides directions and rules, which allow two sides coming to a common agreement. Comparing the reach of radio listeners by all radio stations in Kyrgyzstan, we can make the conclusion that there were no large changes comparing to last year. As we have mentioned above, there are certain peaks of radio listenership, when a lot of people switch their radio stations on. Generally, there are four such peaks in the country: first – morning prime time (from 7 to 10 am); second – lunchtime peak (from 12 to 2 pm); third – afternoon peak (from 4 to 6 pm); and the fourth one – evening prime time (from 8 to 10 pm). Each of the mentioned prime times has its logical justification – a way to work, lunch and afternoon break, or evening work at home. 400,0 350,0 300,0 Kyrgyzstan 2011 Kyrgyzstan 2012 250,0 200,0 150,0 100,0 0,0 05:00-05:29 05:30-05:59 06:00-06:29 06:30-06:59 07:00-07:29 07:30-07:59 08:00-08:29 08:30-08:59 09:00-09:29 09:30-09:59 10:00-10:29 10:30-10:59 11:00-11:29 11:30-11:59 12:00-12:29 12:30-12:59 13:00-13:29 13:30-13:59 14:00-14:29 14:30-14:59 15:00-15:29 15:30-15:59 16:00-16:29 16:30-16:59 17:00-17:29 17:30-17:59 18:00-18:29 18:30-18:59 19:00-19:29 19:30-19:59 20:00-20:29 20:30-20:59 21:00-21:29 21:30-21:59 22:00-22:29 22:30-22:59 23:00-23:29 23:30-23:59 00:00-00:29 00:30-00:59 После 01:00 50,0 Pic.3.2.5.1.Average daily reach for all radio stations of Kyrgyzstan, thousand people 37 Media audience behavior and perceptions survey – 2012 (2nd wave) Although there is some difference in radio listenership between urban and rural residents, the difference is not large. The major difference is related to morning prime time: rural residents switch their radio stations on earlier than people from cities. Other prime times are similar for both, rural and urban residents. 180,0 160,0 Urban 140,0 Rural 120,0 100,0 80,0 60,0 40,0 0,0 05:00-05:29 05:30-05:59 06:00-06:29 06:30-06:59 07:00-07:29 07:30-07:59 08:00-08:29 08:30-08:59 09:00-09:29 09:30-09:59 10:00-10:29 10:30-10:59 11:00-11:29 11:30-11:59 12:00-12:29 12:30-12:59 13:00-13:29 13:30-13:59 14:00-14:29 14:30-14:59 15:00-15:29 15:30-15:59 16:00-16:29 16:30-16:59 17:00-17:29 17:30-17:59 18:00-18:29 18:30-18:59 19:00-19:29 19:30-19:59 20:00-20:29 20:30-20:59 21:00-21:29 21:30-21:59 22:00-22:29 22:30-22:59 23:00-23:29 23:30-23:59 00:00-00:29 00:30-00:59 После 01:00 20,0 Picture3.2.5.2. Average daily reach for urban and rural areas, thousand people Taking into account the importance of time rankings both for managers of radio stations (to evaluate efficiency of their schedules and programming) and for advertisers (to identify the most appropriate time for advertising), this report will analyze time rankings of the top-20 radio stations of Kyrgyzstan, which will include all major national and regional radio stations. The top-5 radio stations, with the highest ranking in Kyrgyzstan, were Kyrgyzstan Obondoru, Europa Plus, Min Kyal, Retro FM and Birinchi Radio/Azattyk. Picture 3.2.5.3 reflects the radio stations’ shares in different time intervals. By share we mean the share of those people, who listened to radio at that particular moment of time. As you can see, from 6 to 7 am on work days, the leading radio station is Europa Plus; at this time, it broadcasts music. The second peak of this radio station is after midnight, when it broadcasts a special night show ‘RUSH’. Birinchi radio/Azattyk has the largest share of listeners from 7 to 7-30 am, when it broadcasts ‘Kyrgyzstan’ show; right after the show, there is a news program, provided by Azattyk. Kyrgyzstan Obondoru has the largest share of listeners from 12 to 15 pm; at this time, it broadcasts ‘shocking questions’ (‘shock suroolor) show, five-minute news and ‘Yrdukon’ program. The share of this radio station also goes up during broadcasting of evening news and a music program. The largest share of Min Kyal radio is at 4 pm. At this time interval it broadcasts ‘DJ time’ (DJ saaty) program, which provides a lot of games and presents to its listeners. 38 0 Birinchi radio-Azattyk Retro FM Europe + Kyrgyzstan Obondoru После 01:00 После 01:00 00:30-00:59 00:00-00:29 10 00:30-00:59 23:30-23:59 23:00-23:29 22:30-22:59 22:00-22:29 20,5 00:00-00:29 23:30-23:59 16,7 23:00-23:29 Kyrgyzstan Obondoru 22:30-22:59 21:30-21:59 21:00-21:29 20:30-20:59 15,0 22:00-22:29 21:30-21:59 18,1 21:00-21:29 20:30-20:59 20:00-20:29 19:30-19:59 19:00-19:29 11,0 20:00-20:29 13,3 19:30-19:59 18:30-18:59 18:00-18:29 17:30-17:59 17:00-17:29 16:30-16:59 13,6 19:00-19:29 18:30-18:59 18:00-18:29 Europe plus 17:30-17:59 17:00-17:29 17,4 16,1 16:30-16:59 16:00-16:29 15:30-15:59 15:00-15:29 14:30-14:59 14:00-14:29 25 16:00-16:29 40 15:30-15:59 15:00-15:29 Retro FM 14:30-14:59 14,3 13:30-13:59 20 14:00-14:29 35 13:30-13:59 13:00-13:29 12:30-12:59 12:00-12:29 13,8 13:00-13:29 14,3 12:30-12:59 20,3 11:30-11:59 11:00-11:29 10:30-10:59 13,7 12:00-12:29 Birinchi radio-Azattyk 11:30-11:59 25 11:00-11:29 10:30-10:59 10:00-10:29 09:30-09:59 09:00-09:29 08:30-08:59 08:00-08:29 07:30-07:59 07:00-07:29 06:30-06:59 06:00-06:29 05:30-05:59 15 10:00-10:29 09:30-09:59 16,2 09:00-09:29 08:30-08:59 18,0 08:00-08:29 07:30-07:59 20 07:00-07:29 06:30-06:59 15 06:00-06:29 30 05:30-05:59 05:00-05:29 0 05:00-05:29 Part 3: Analytical Report, 3.2 Radio 30 24,3 21,6 20,4 18,8 16,3 12,7 10,9 8,9 5 Min Kyal Picture3.2.5.3. The share of radio listenership by 30-minute intervals, work days, % On weekends, from 10 am to 8 pm, the largest share of listeners belongs to Retro FM radio. 45 39,6 33,2 28,2 21,8 19,1 14,4 15,8 11,9 10 5 Min-Kyal Picture 3.2.5.4.The share of radio listenership by 30-minute intervals, weekends, % 39 Media audience behavior and perceptions survey – 2012 (2nd wave) What are the preferences of population for radio programs? Opposite to television, there is no visual picture, which takes attention of people, when they listen to radio. It makes them combining radio listening with some other work. However, all hearing attention is captured by sounds of radio: music, DJ talking, news and weather forecasts. The major and the most expected preference of population, when listening to radio, is music. Based on music format, listeners make their selection of a specific radio station. The second most important selection criterion is availability and content of news programs. This criterion was selected at important by one third of radio listeners. The third most popular type of radio programs is talk shows; however, it lags a lot behind the two major criteria. Availability and quality of such radio programs was important for 6% of respondents. Other preferences did not exceed 2% of the overall radio listenership. 90% 84% Preferred radio program 74% incl. Favorite radio program 60% 52% 33% 27% 30% 22% 1% 2% 2% 1% 0% 3% 0% Health Religion Education 10% Politics 12% Weather Talk Show News Music 0% 13% Sport 6% 17% Picture3.2.5.5.Typesofpreferredandfavorite radio programs, % of radio listeners Music, as the most favorite type of programs, has a lot of different directions. The most popular and favorite of them are presented in the picture below. 40 Part 3: Analytical Report, 3.2 Radio 70% 67% Preferred music incl. Favorite music 45% 47% 35% 32% 22% 21% 15% 9% 13% 8% 5% 4% 0% Pop Folk Classic Rap / Hip Hop Rock 11% Chanson 8% 7% 7% 2% 1% 2% 2% 3% 1% 1% 0% R&B Soul Jazz Techno Reggy Salsa Picture3.2.5.6. Types of favorite and preferred music, % of radio listeners The most popular type is pop music; it is the most widespread music in the country. Besides general types of programs, preferred by population, such as music and news, there are some specific radio shows, which have large popularity. The largest number of such popular programs, recalled by respondents, belongs to Kyrgyzstan Obondory radio station. The most favorite type of radio programs is musical present programs. Table3.2.5.1. Favorite radio programs (selection of radio listeners), thousand people Type of radio program News/Dailyevents Practical jokes TankyTamasha Music presents Ultraviolet Tentek microphone ChackTush Games Yrdukon Azattyk 200.3 3.5 VodiySa dosi 22.3 17.8 Europa Plus 20.8 12.3 115.5 Kemin FM 19.0 Kyrgyzstan Obondory 147.8 28.6 38.4 Min Kyal 35.4 75.7 21.7 70.7 27.9 5.6 Hit FM 5.0 12.8 19.3 59.7 0.9 32.4 100.7 Each radio station has formed certain associations with its band name: some of them did it intentionally, others formed naturally. One of the research goals was to reveal and analyze images of different radio stations. 41 Media audience behavior and perceptions survey – 2012 (2nd wave) Table3.2.5.2. TOP radio stations in certain criteria, share (%) of ALL radio listeners Evaluation criterion Tumar The most popular Broadcasts the best music 5.0% Has the best news on Kyrgyzstan 5.0% This is the source of the least reliable information Azattyk Europa Plus Kyrgyzstan Obondoru 6.8% 19.4% 21.7% 16.4% 20.8% 5.8% 17.4% 18.3% 0.9% 1.4% Min Kyal 4.2% 13.7% 5.2% 9.1% Has the best news on activity of the Kyrgyz government 2.9% 18.0% 3.3% 12.2% Has the best DJs/hosts 3.4% 16.8% 18.7% 6.0% This radio station is the closest to the culture of Kyrgyzstan 3.8% 8.8% 4.8% 21.2% 3.3% 3.2% 3.9% 8.8% 18.1% 4.9% 13.2% Best of all reflects my needs 6.4% 10.2% 13.3% 3.8% Reflects my opinion on the major events, important to me 8.0% 6.9% 12.1% 2.7% 2.7% Reflects opinions/needs of ordinary people 2.6% 8.0% 6.0% 10.8% Reflects opinions/needs of elite social strata 2.2% 4.0% 5.6% 6.9% El FM 6.9% 1.7% 2.4% Broadcasts the latest news of Kyrgyzstan Radio Tatina 5.4% This is the source of the most reliable information The best source of information about your town/area Retro FM 0.9% 3.9% 3.1% 3.4% 5.4% 3.1% For some associated images, the results are quite expected, and the leading stations are quite predictable. However, there are some unexpected results as well. The major Kyrgyzstan news radio stations became Azattyk and Kyrgyzstan Obondoru. In addition to the image of a news radio station, Azattyk was perceived as a reliable source of information about the country and politics. A noteworthy fact for managers and owners of radio stations was that there were no radio stations, perceived as the best source of information about native towns. This role could be taken by regional stations, but national stations could also use this opportunity to launch a series of programs about the major cities of Kyrgyzstan, because a lot of listeners seemed to be interested in such topic. The major conclusions to the chapter: Daily 30-minute ranking of radio stations is an efficient tool to evaluate the quality of different programs and, generally, radio programming and scheduling, by managers of the radio stations. In addition, this is a good tool for advertisers, who want to receive maximum return on funds invested into radio advertising and to reach its target audience. From 6 to 7 am on work days, the leading radio station is Europa Plus; at this time, it broadcasts music. The second peak of this radio station is after midnight, when it broadcasts a special night show ‘RUSH’. Birinchi radio/Azattyk has the largest share of listeners from 7 to 7-30 am, when it broadcasts ‘Kyrgyzstan’ show; right after the show, there is a news program, provided by Azattyk. Kyrgyzstan Obondoru has the largest share of listeners from 12 to 15 pm; at this time, it broadcasts ‘shocking questions’ (‘shock suroolor) show, five-minute news 42 Part 3: Analytical Report, 3.2 Radio and ‘Yrdukon’ program. The share of this radio station also goes up during broadcasting of evening news and a music program. The largest share of Min Kyal radio is at 4 pm. At this time interval it broadcasts ‘DJ time’ (DJ saaty) program, which provides a lot of games and presents to its listeners. On weekends, from 10 am to 8 pm, the largest share of listeners belongs to Retro FM radio. For population, the major criterion of radio station selection is music. The second most important selection criterion is availability and content of news programs – people prefer when news programs combine both local and foreign news about the major events. The third most popular radio content is music-presents shows. 43