Respite Services Respite is provided to
Transcription
Respite Services Respite is provided to
Respite Services Respite is provided to consumers who are unable to care for themselves, because of the absence or need for relief of those persons normally providing the care and supervision. Respite is only furnished on a temporary/short-term basis. Respite services are provided in a variety of settings and may be provided on an hourly (up to eight hours in a calendar day) or daily (eight hours or more in a calendar day) basis. In order to be eligible for Respite Service funded by the IR/RD Home and Community Based Waiver, Community Supports Waiver or HASCI Waiver, the consumer must: (1) Be eligible to receive services from DDSN; (2) Be enrolled in the IR/RD, CSW or HASCI Waivers; and (3) Have the need for respite documented in their Plan of Supports with “waiver” noted as the funding source; and (4) have been approved to receive respite services through the waiver. Respite care may be provided in a variety of settings through the IR/RD, CSW and HASCI waivers. The setting of the respite services is chosen by the recipient and his/her family. The choice of setting must be documented by the recipient or his/her represented using the choice of location form. The respite services provider cannot be the consumer’s primary caregiver as defined by the State of South Carolina. The following people cannot be paid to provide respite services: • A primary caregiver; • The spouse of the consumer; • A parent, step parent, foster parent or legal guardian of a minor consumer; • A court appointed guardian of an adult consumer; • Parent or stepparent of adult waiver recipient who resides in the same household as the consumer. The following are examples of people who may be paid to provide respite if all other provider qualifications are met and he/she is not one of the consumer’s primary caregivers: • A parent of an adult consumer who does not reside in the consumer’s household; • A non-legally responsible family member (sibling, grandparent, aunt, uncle, etc.). Family members wishing to receive payment for respite services rendered must acknowledge that they are not a primary caregiver of the consumer and that they are not legally responsible for the consumer. The Statement of Legal Responsibility for Respite Services (MR/RD Form 31) form must be used to document this and must be completed prior to the authorization of services. This information should be placed in the consumers file. 11/14 BC/RF Respite Certification Checklist for Home and Community Based Waivers After reading the information contained in this packet, carefully review the Certification Checklist for requirements that must be met prior to certification. SLED background checks and DSS Central Registry checks should be completed prior to pursuing any other requirements. At least 18 years of age and able to read, write and speak English Caregiver Information Sheet SLED Check- SLED checks must be current within 120 days prior to certification and can be obtained through the following website: http://www.sled.state.sc.us/sled/default.asp?Category=CATCH_SSN&Service=CR DSS Central Registry Check- Can be mailed or taken to the South Carolina Department of Social Services (DSS). Ask for a “Central Registry Check”. The process takes several weeks when mailed. Physical Exam- Verification attesting to the fact that you are physically capable of performing work responsibilities (specifically, you are capable of aiding an individual with activities of daily living) and free of communicable diseases. TB Test- A two-step TB test must be completed within 30 days prior to certification. TB tests can be obtained at doctor’s offices and local health departments. Two-step TB testing requires two separate visits for injections and two separate visits for test reading. 10- Year Driving Record- Required for respite providers who will be transporting individuals in their care. The decision as to whether or not you will be transporting individuals is made between you and the family for whom you provide services. First Aid Training – The training may be obtained through certified first aid training courses such as American Heart Association or American Red Cross. Resources are also available online: http://www.redcross.org/courses/index.jsp?scode=PSG00000E017&subcode=paidregistration&_requestid=914036 http://www.onlinecprcertification.net/firstaidcourse.php Abuse/Neglect, Confidentiality, Supervision– The training documents as well as the competency test for Abuse/Neglect are included in this packet. Signs and Symptoms of Illness, Fire Safety, and Understanding Disabilities Training-This should be documented on the Home Supports Caregiver Certification Form. The family may provide this training and determine competency or exempt a caregiver from receiving training. Home Supports Caregiver Certification Form Statement of Legal Responsibility Form HIPAA Privacy Notice and Acknowledgement of Receipt ** Documents should be mailed to Babcock Center to the attention of Tonya Bradford. All required documentation should be submitted at one time. 11/14 BC/RF Household Employee/Respite Caregiver Information Household Employee Name: _____________________________________________________ Household Employee Address: ___________________________________________________ ___________________________________________________ Household Employee Telephone Number: __________________________________________ Household Employee Emergency Number: _________________________________________ Employer of Record (Participant/Responsible Party) Name: _____________________________________________ Employer of Record (Participant/Responsible Party) Address: ___________________________________________ ___________________________________________ Employer of Record (Participant/Responsible Party) Telephone Number: __________________________________ 11/14 BC/RF South Carolina Department of Social Services CONSENT TO RELEASE INFORMATION With my signature below, I consent for the South Carolina Department of Social Services to conduct a one-time search of the records indicated below to determine whether they contain information that I was the perpetrator of harm to a child and to release information found to the individual/organization named below. I understand that the information provided may prove to be unfavorable to me. I agree to hold the South Carolina Department of Social Services and its staff harmless from liability associated with release of information requested on this form. If it appears to me that the information has not been updated or is otherwise inaccurate, I agree to notify the Department immediately. SECTION I. Purpose for Request A. I am requesting a search of the Central Registry of Child Abuse and Neglect and the Department’s database of records of Child Abuse and Neglect cases in connection with: n becoming or remaining a foster parent or potential adoptive parent; or n becoming or remaining an employee of or a member of the state or a local foster care review board; or n becoming an employee or volunteer for the South Carolina Guardian ad Litem Program or Richland County CASA. n I am requesting a search ONLY of the Central Registry of Child Abuse and Neglect for a purpose of B. X . SECTION II. Mail Results To: ATTN: TEL. NO: SECTION III. Central Registry Check Fees: Please CASH). n Non-Profit Entities………………………….$8.00 n For-Profit Entities…………………..……. $25.00 n X State Agencies………………………..........$8.00 n Schools……..............................................$8.00 R appropriate box and include payment. Check or Money Order (NO n Name Changes…………………............$8.00 n Other (Individuals, etc.).…….................$8.00 n Private Adoption Investigations…........$25.00 SECTION IV. Please print legibly or type the following: First, Middle and Last Name (NO INITIALS) Name: DOB: Maiden/Aliases: Name Change: Place of Birth: SSN: (See instructions) Current Address: Sex: Race: Previous Address: (See instructions) SECTION V. Your signature MUST be witnessed or notarized. Please mail appropriate payment and form for processing to: South Carolina Dept. of Social Services, ATTN: Cashier, 1535 Confederate Avenue, P.O. Box 1520, Columbia, SC 29202-1520. Signature of Applicant Date Signature of Notary or Witness Date SECTION VI. RESULTS: THIS SECTION IS TO BE COMPLETED ONLY BY AUTHORIZED DSS EMPLOYEES OF THE DEPARTMENT. n The name is not included as a perpetrator on the Central Registry of Child Abuse and Neglect. n The request has been received. Additional research will be required to respond to the request. Thirty to sixty days may be required. Please call if you have any questions. n The name is included as a perpetrator on the Central Registry of Child Abuse and Neglect. n The name is included as a perpetrator in the Department’s database of records of child abuse and neglect cases. See attached correspondence. Authorized DSS Employee DSS Form 3072 (AUG 13) Edition of SEP 08 is obsolete. Date INSTRUCTIONS FOR DSS FORM 3072 – CONSENT TO RELEASE INFORMATION PLEASE DO NOT ALTER THIS FORM IN ANY WAY SECTION I: Purpose for Request: To provide authorization for the SC Department of Social Services to conduct a search of the State Central Registry of Child Abuse and Neglect and/or the DSS Database and to release results. Please indicate the purpose of the search by checking R in the appropriate box. SECTION II: Mail Results To: Please ensure that you type or stamp the return address next to, “MAIL RESULTS TO,” on this form. Please include the contact person’s name and telephone number. SECTION III: Central Registry Fee: Please check R appropriate fee box. SECTION IV: Please type or print legibly the following information: • Name: Provide complete spelling of name to include the first, middle and last name - NO INITIALS. • Name Change: List the new name(s). • Date of Birth: Month/Day/Year • Sex: (Self Explanatory) • Race: (Self Explanatory) • Social Security Number: All the information requested on this form is necessary in order to conduct a thorough search. Providing your Social Security Number (SSN) is optional, but it is recommended that you provide your SSN to assist with the research. Your SSN will be used only to conduct what we hope will be a thorough central registry/data base check and will not be given to any person than indicated agency or entity. • Place of Birth: Provide the name of the State you were born in. • Current Address: Provide your current residence. • Previous Address: If current address is less than 7 years; list other addresses, States, Countries you have resided in for the past seven years. Use separate sheet if necessary. SECTION V: Mail payment; completed Form 3072 Consent to Release Information, and a stamped addressed envelope to: South Carolina Department of Social Services Attention: CASHIER 1535 Confederate Avenue P.O. Box 1520 Columbia, SC 29202-1520 • Signature of Applicant: Requesting the applicant’s original signature for a one-time search of the State Central Registry of Child Abuse and Neglect and/or the DSS Database and to release results. • Signature of Witness or Notary: The applicant’s signature must be witnessed or notarized prior to submitting for processing. PLEASE CALL (803) 898-7229 IF YOU NEED ASSISTANCE COMPLETING THIS FORM. After receipt by cashier and processing of payment, the Central Registry/DATA BASE check will be completed by authorized DSS personnel in the Division of Human Services. DSS personnel in the Division of Human Services must do the following: 1. Conduct Central Registry check and/or Database search in accordance with Section I. A or B. 2. Check appropriate results box. 2. Sign and date form; stamp, “confidential” on envelope and mail to return address, Section II. Distribution Results of the search will be sent ONLY to the individual or organization specified in Section II of this form. DSS Form 3072 (AUG 13) PAGE 2 SC Department of Disabilities & Special Needs Home Supports Caregiver Certification Effective February 2008 The following guidelines apply to Individual Rehabilitation Supports, MR/RD Waiver and HASCI Waiver funded home supports that are provided by DSN Boards. These guidelines supersede portions of DDSN Administrative Agency Standard relating to Staff Development and Training (136), and all other policies, directives, or guidelines regarding the provision of designated services through a DDSN Home and Community Based Waiver or Rehabilitation Supports. All payments must be made directly to the provider of the service (caregiver) and cannot be made to the family or the recipient. Payments will not be made for services rendered by relatives of the recipient as defined by South Carolina Medicaid Home and Community Based Waiver policy. Services covered in these guidelines are: MR/RD Waiver: HASCI Waiver: CS Waiver: PDD Waiver: Respite, Companion, and Homemaker Respite, Personal Assistance/Attendant Respite, In-Home Support Respite, Companion, and Homemaker Minimum qualifications for caregivers: The caregiver will have the ability to read, write and speak English. The caregiver will be at least 18 years of age. The caregiver will be capable of aiding in the activities of daily living (not required for Rehabilitation Supports caregiver if not part of the job for which he/she is hired). The caregiver will be capable of following a plan of service with minimal supervision. The caregiver will have no record of abuse, neglect, crimes committed against other people or felonious convictions of any kind. The caregiver will be free from communicable and contagious diseases. The caregiver must maintain a valid Driver’s License and be insurable (if driving is required as part of the job). The caregiver will document hours worked and the nature of the tasks performed. The waiver recipient or his/her designee (i.e., parent, sibling, etc.) will verify the documentation. If providing Personal Assistance/Attendant Care supervision will be provided by a RN or as otherwise allowed within the provision of state law. The caregiver will demonstrate competency in required training. (See attached training requirements for caregivers.) Training will include the attached minimum guidelines for training as well as any special techniques/procedures/equipment required to adequately provide services for the individual prior to assuming responsibility. Training Requirements for Caregivers All caregivers must have the skills and abilities to provide quality services for the people they serve. Minimally, caregivers must demonstrate competency in the following areas (taken directly from the preservice curriculum) before services are provided. Hours in parentheses are estimates of the time needed to achieve competency and may be higher or lower depending on the existing skill level of the caregiver and the skills required for serving a particular waiver recipient. 1. Confidentiality, Accountability and Prevention of Abuse and Neglect (1.5 hours) 2. First Aid (4 hours) 3. Fire Safety/Disaster Preparedness related to the specific location of services (1 hour) 4. Understanding Disabilities (MR/RD and Autism) OR Orientation to Head and Spinal Cord Injuries (HASCI): This training must be specifically related to the person/family needing services (1-3 hours) 5. Signs and Symptoms of Illness and Seizures (1 hour) The following describes two ways in which caregivers can demonstrate competency: 1. Taking and passing tests (curriculum) in the above categories. Tests may be taken as part of DSN Board Training or may be taken when training does not occur. 2. Recipient/responsible party can approve caregiver competency for items 3 - 5 above, but cannot sign off on items 1 or 2. Caregivers must also demonstrate competency in any person-specific special techniques / procedures / equipment and must be oriented to the habits, preferences, and interests of the person. Caregivers must be able to communicate with the recipient. The recipient or family will typically provide this training to the caregiver. DSN providers, however, should allow access, upon request, to training classes and/or assist with caregiver training. The recipient/responsible party, prior to services beginning, must complete the attached Caregiver Certification form for each caregiver. This form along with supporting documentation (training records, tests, etc.) will be maintained by the local DSN Board. HOME SUPPORTS CAREGIVER CERTIFICATION Caregiver Information: Name: Social Security Number: Address: Phone Number: The above named caregiver has demonstrated competency in the areas noted below through the successful completion of training or by exemption from the training as approved by me. Name of Training Training/Date Confidentiality, Accountability & Prevention of Abuse and Neglect First Aid Exemption/Date XXXXXXXXXXXXXXX XXXXXXXXXXXXXXX Fire Safety/Disaster Preparedness Understanding Disabilities (MR/RDs, MR/RD or Autism) OR Orientation to Head and Spinal Cord Injuries Signs and Symptoms of Illness & Seizures The above named caregiver has been oriented to the habits, preferences and interests of and is competent to perform the tasks needed to provide his/her care. Consumer/Responsible Party Relationship of Responsible Party to Consumer Date South Carolina Department of Disabilities and Special Needs Statement of Legal Responsibility for Respite Services Participant’s Name: SSN: Date of Birth: Respite Care is defined as care provided to the SCDDSN participant in the absence of the caregiver or when the caregiver needs relief from the responsibilities of care giving. A participant’s primary caregiver(s) cannot provide Respite. The primary caregiver(s) of the participant noted above is/are: __________________________________________________________________________________ __________________________________________________________________________________ South Carolina Medicaid Policy prohibits anyone who is legally responsible for the health care decisions of another to be paid for rendering Respite Care to that person. If you are legally responsible for the health care decisions of the participant noted above, you cannot be paid for providing Respite Care. By signing this statement you acknowledge that: you are not a primary caregiver of the participant noted above, AND you are not legally responsible for his/her health care decisions. I am not a primary caregiver of the person noted above, and I am not legally responsible for the person noted above. __________________________________________________ Signature _______________________________________________ Printed Name MR/RD Form 31 (Revised 12/09) ______________________ Date BABCOCK CENTER, INC. NOTICE OF PRIVACY PRACTICES Effective: April 14, 2003 THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. This notice will tell you how we may use and disclose protected health information about you. Protected health information means any health information about you that identifies you or for which there is a reasonable basis to believe the information can be used to identify you. In the header above, that information is referred to as “medical information.” In this notice, we simply call all of that protected health information, “health information.” This notice also will tell you about your rights and our duties with respect to health information about you. In addition, it will tell you how to complain to us if you believe we have violated your privacy rights. How We May Use and Disclose Health Information About You. We use and disclose health information about you for a number of different purposes. Each of those purposes is described below. For Treatment. We may use health information about you to provide, coordinate or manage the services, supports, and health care you receive from us and other providers. We may disclose health information about you to doctors, nurses, qualified mental retardation professionals (QMRPs), coordinators, psychologists, social workers, direct support staff and other agency staff, volunteers and other persons who are involved in supporting you or providing care. We may consult with other health care providers concerning you and, as part of the consultation, share your health information with them. For example, staff may discuss your information to develop and carry out your individual service plan. Staff may share information to coordinate needed services, such as medical tests, transportation to a doctor’s visit, physical therapy, etc. Staff may need to disclose health information to entities outside of our organization (for example, another provider or a state/local agency) to obtain new services for you. For Payment. We may use and disclose health information about you so we can be paid for the services we provide to you. This can include billing a third party payor, such as Medicaid or other state agency (for example, the South Carolina Department of Disabilities and Special Needs or SCDDSN), or your insurance company. For example, we may need to provide the state Medicaid program information about the services we provide to you so we will be reimbursed for those services. We also may need to provide the state Medicaid program with information to ensure you are eligible for the medical assistance program. For Health Care Operations. We may use and disclose health information about you for our own operations. These are necessary for us to operate BABCOCK CENTER and to maintain quality for the people we support. For example, we may use health information about you to review the services we provide and the performance of our employees supporting you. We may disclose health information about you to train our staff and volunteers. We also may use the information to study ways to more efficiently manage our organization, for accreditation or licensing activities, or for our compliance program. How We Will Contact You. Unless you tell us otherwise in writing, we may contact you by either telephone or by mail at either your home or your workplace. At either location, we may leave messages for you on the answering machine or voice mail. If you want to request that we communicate to you in a certain way or at a certain location, see “Right to Receive Confidential Communications” on page 3 of this Notice. Appointment Reminders. We may use and disclose health information about you to contact you to remind you of an appointment for treatment or services. Treatment and Service Alternatives. We may use and disclose health information about you to contact you about treatment and service alternatives that may be of interest to you. Health Related Benefits and Services. We may use and disclose health information about you to contact you about health-related benefits and services that may be of interest to you. BABCOCK CENTER Directory. We may include your name, your location in our facility, your condition described in general terms, and your religious affiliation in our directory while you receive services. This information, except for your religious affiliation, may be released to people who ask for you by name. Your religious affiliation may be given to members of the clergy, such as a minister, priest or rabbi. If you do not want included in our facility directory, or you want to restrict the information we include in the directory, you must notify the Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170 of your objection. Disclosures to Family and Others. We may disclose to a parent/guardian, personal representative, family member, other relative, a close personal friend, or any other person identified by you, health information about you that is directly relevant to that person’s involvement with the services and supports you receive or payment for those services and supports. We also may use or disclose health information about you to notify, or assist in notifying, those persons of your location, general condition, or death. If there is a family member, other relative, or Babcock Center, Inc. HIPAA Notice – ver. 1.0.0. 4 (12/03/09) Page 1 close personal friend that you do not want use to disclose health information about you to, please contact the Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170. Disaster Relief. We may use or disclose health information about you to a public or private entity authorized by law or by its charter to assist in disaster relief efforts. This will be done to coordinate with those entities in notifying a parent/guardian, personal representative, family member, other relative, close personal friend, or other person identified by you of your location, general condition or death. Required by Law. We may use or disclose health information about you when we are required to do so by law. Public Health Activities. We may disclose health information about you for public health activities and purposes. This includes reporting health information to a public health authority that is authorized by law to collect or receive the information for purposes of preventing or controlling disease. Or, one that is authorized to receive reports of child abuse and neglect. It also includes reporting for purposes of activities related to the quality, safety or effectiveness of a United States Food and Drug administration regulated product or activity. Victims of Abuse, Neglect or Domestic Violence. We may disclose health information about you to a government authority authorized by law to receive reports of abuse, neglect, or domestic violence, if we believe you are a victim of abuse, neglect, or domestic violence. This will occur to the extent the disclosure is: (a) required by law; (b) agreed to by you or your personal representative; or, (c) authorized by law and we believe the disclosure is necessary to prevent serious harm to you or to other potential victims, or, if you are incapacitated and certain other conditions are met, a law enforcement or other public official represents that immediate enforcement activity depends on the disclosure. Health Oversight Activities. We may disclose health information about you to a health oversight agency for activities authorized by law, including audits, investigations, inspections, licensure or disciplinary actions. These and similar types of activities are necessary for appropriate oversight of the health care system, government benefit programs, and entities subject to various government regulations. Judicial and Administrative Proceedings. We may disclose health information about you in the course of any judicial or administrative proceeding in response to an order of the court or administrative tribunal. We also may disclose health information about you in response to a subpoena, discovery request, or other legal process but only if efforts have been made to tell you about the request or to obtain an order protecting the information to be disclosed. Disclosures for Law Enforcement Purposes. We may disclose health information about you to a law enforcement official for law enforcement purposes: a) As required by law. b) In response to a court, grand jury or administrative order, warrant or subpoena. c) To identify or locate a suspect, fugitive, material witness or missing person. d) About an actual or suspected victim of a crime and that person agrees to the disclosure. If we are unable to obtain that person’s agreement, in limited circumstances, the information may still be disclosed. e) To alert law enforcement officials to a death if we suspect the death may have resulted from criminal conduct. f) About crimes that occur at our facility. g) To report a crime in emergency circumstances. Coroners and Medical Examiners. We may disclose health information about you to a coroner or medical examiner for purposes such as identifying a deceased person and determining cause of death. Funeral Directors. We may disclose health information about you to funeral directors as necessary for them to carry out their duties. Organ, Eye or Tissue Donation. To facilitate organ, eye or tissue donation and transplantation, we may disclose health information about you to organ procurement organizations or other entities engaged in the procurement, banking or transplantation of organs, eyes or tissue. Research. Under certain circumstances, we may use or disclose health information about you for research. Before we disclose health information for research, the research will have been approved through an approval process that evaluates the needs of the research project with your needs for privacy of your health information. We may, however, disclose health information about you to a person who is preparing to conduct research to permit them to prepare for the project, but no health information will leave BABCOCK CENTER during that person’s review of the information. To Avert Serious Threat to Health or Safety. We may use or disclose protected health information about you if we believe the use or disclosure is necessary to prevent or lessen a serious or imminent threat to the health or safety of a person or the public. We also may release information about you if we believe the disclosure is necessary for law enforcement authorities to identify or apprehend an individual who admitted participation in a violent crime or who is an escapee from a correctional institution or from lawful custody. Babcock Center, Inc. HIPAA Notice – ver 1.0.0. 4 (12/03/09) Page 2 Military. If you are a member of the Armed Forces, we may use and disclose health information about you for activities deemed necessary by the appropriate military command authorities to assure the proper execution of the military mission. We may also release information about foreign military personnel to the appropriate foreign military authority for the same purposes. National Security and Intelligence. We may disclose health information about you to authorized federal officials for the conduct of intelligence, counter-intelligence, and other national security activities authorized by law. Protective Services for the President. We may disclose health information about you to authorized federal officials so they can provide protection to the President of the United States, certain other federal officials, or foreign heads of state. Security Clearances. We may use health information about you to make medical suitability determinations and may disclose the results to officials in the United States Department of State for purposes of a required security clearance or service abroad. Inmates; Persons in Custody. We may disclose health information about you to a correctional institution or law enforcement official having custody of you. The disclosure will be made if the disclosure is necessary: (a) to provide health care to you; (b) for the health and safety of others; or, (c) the safety, security and good order of the correctional institution. Workers Compensation. We may disclose health information about you to the extent necessary to comply with workers’ compensation and similar laws that provide benefits for work-related injuries or illness without regard to fault. Other Uses and Disclosures. Other uses and disclosures will be made only with your written authorization. You may revoke such an authorization at any time by notifying the Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170 in writing of your desire to revoke it. However, if you revoke such an authorization, it will not have any affect on actions taken by us in reliance on it. Your Rights With Respect to Health Information About You. You have the following rights with respect to health information that we maintain about you. Right to Request Restrictions. You have the right to request that we restrict the uses or disclosures of health information about you to carry out treatment, payment, or health care operations. You also have the right to request that we restrict the uses or disclosures we make to: (a) a family member, other relative, a close personal friend or any other person identified by you; or, (b) for to public or private entities for disaster relief efforts. For example, you could ask that we not disclose health information about you to your brother or sister. To request a restriction, you may do so at any time. If you request a restriction, you should do so to the Privacy Officer (2725 Banny Jones Ave. West Columbia. S.C. 29170. 803-799-1970) and tell us: (a) what information you want to limit; (b) whether you want to limit use or disclosure or both; and, (c) to whom you want the limits to apply (for example, disclosures to your spouse). We are not required to agree to any requested restriction. However, if we do agree, we will follow that restriction unless the information is needed to provide emergency treatment. Even if we agree to a restriction, either you or we can later terminate the restriction. Right to Receive Confidential Communications. You have the right to request that we communicate health information about you to you in a certain way or at a certain location. For example, you can ask that we only contact you by mail or at work. We will not require you to tell us why you are asking for the confidential communication. If you want to request confidential communication, you must do so in writing to Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170. Your request must state how or where you can be contacted. We will accommodate your request. However, we may, if necessary, require information from you concerning how payment will be handled. We also may require an alternate address or other method to contact you. Right to Inspect and Copy. With a few very limited exceptions, such as psychotherapy notes, you have the right to inspect and obtain a copy of health information about you. To inspect or copy health information about you, you must submit your request in writing to Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170. Your request should state specifically what health information you want to inspect or copy. If you request a copy of the information, we may charge a fee for the costs of copying and, if you ask that it be mailed to you, the cost of mailing. We will act on your request within thirty (30) calendar days after we receive your request. If we grant your request, in whole or in part, we will inform you of our acceptance of your request and provide access and copying. Babcock Center, Inc. HIPAA Notice – ver. 1.0.0. 4 (12/03/09) Page 3 We may deny your request to inspect and copy health information if the health information involved is: a. Psychotherapy notes; b. Information compiled in anticipation of, or use in, a civil, criminal or administrative action or proceeding; If we deny your request, we will inform you of the basis for the denial, how you may have our denial reviewed, and how you may complain. If you request a review of our denial, it will conducted by a licensed health care professional designed by us who was not directly involved in the denial. We will comply with the outcome of that review. Right to Amend. You have the right to ask us to amend health information about you. You have this right for so long as the health information is maintained by us. To request an amendment, you must submit your request in writing to Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170. Your request must state the amendment desired and provide a reason in support of that amendment. We will act on your request within sixty (60) calendar days after we receive your request. If we grant your request, in whole or in part, we will inform you of our acceptance of your request and provide access and copying. If we grant the request, in whole or in part, we will seek your identification of and agreement to share the amendment with relevant other persons. We also will make the appropriate amendment to the health information by appending or otherwise providing a link to the amendment. We may deny your request to amend health information about you. We may deny your request if it is not in writing and does not provide a reason in support of the amendment. In addition, we may deny your request to amend health information if we determine that the information: a. Was not created by us, unless the person or entity that created the information is no longer available to act on the requested amendment; b. Is not part of the health information maintained by us; c. Would not be available for you to inspect or copy; or, d. Is accurate and complete. If we deny your request, we will inform you of the basis for the denial. You will have the right to submit a statement of disagreeing with our denial. Your statement may not exceed 5 pages. We may prepare a rebuttal to that statement. Your request for amendment, our denial of the request, your statement of disagreement, if any, and our rebuttal, if any, will then be appended to the health information involved or otherwise linked to it. All of that will then be included with any subsequent disclosure of the information, or, at our election, we may include a summary of any of that information. If you do not submit a statement of disagreement, you may ask that we include your request for amendment and our denial with any future disclosures of the information. We will include your request for amendment and our denial (or a summary of that information) with any subsequent disclosure of the health information involved. You also will have the right to complain about our denial of your request. Right to an Accounting of Disclosures. You have the right to receive an accounting of disclosures of health information about you. The accounting may be for up to six (6) years prior to the date on which you request the accounting but not before April 14, 2003. Certain types of disclosures are not included in such an accounting: a. Disclosures to carry out treatment, payment and health care operations; b. Disclosures of your health information made to you; c. Disclosures that are incident to another use or disclosure; d. Disclosures that you have authorized; e. Disclosures for our facility directory or to persons involved in your care; f. Disclosures for disaster relief purposes; g. Disclosures for national security or intelligence purposes; h. Disclosures to correctional institutions or law enforcement officials; i. Disclosures that are part of a limited data set for purposes of research, public health, or health care operations (a limited data set is where things that would directly identify you have been removed. j. Disclosures made prior to April 14, 2003. Under certain circumstances your right to an accounting of disclosures to a law enforcement official or a health oversight agency may be suspended. Should you request an accounting during the period of time your right is suspended, the accounting would not include the disclosure or disclosures to a law enforcement official or to a health oversight agency. To request an accounting of disclosures, you must submit your request in writing to Privacy Officer 2725 Banny Jones Ave. West Columbia. S.C. 29170. Your request must state a time period for the disclosures. It may not be longer than six (6) years from the date we receive your request and my not include dates before April 14, 2003. Babcock Center, Inc. HIPAA Notice – ver 1.0.0. 4 (12/03/09) Page 4 Usually, we will act on your request within sixty (60) calendar days after we receive your request. Within that time, we will either provide the accounting of disclosures to you or give you a written statement of when we will provide the accounting and why the delay is necessary. There is no charge for the first accounting we provide to you in any twelve (12) month period. For additional accountings, we may charge you for the cost of providing the list. If there will be a charge, we will notify you of the cost involved and give you an opportunity to withdraw or modify your request to avoid or reduce the fee. Right to Copy of this Notice. You have the right to obtain a paper copy of our Notice of Privacy Practices. You may obtain a paper copy even though you agreed to receive the notice electronically. You may request a copy of our Notice of Privacy Practices at any time. You may obtain a copy of our Notice of Privacy Practices over the Internet at our web site, www.babcockcenter.org. To obtain a paper copy of this notice, contact to Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170. Our Duties Generally. We are required by law to maintain the privacy of health information about you and to provide individuals with notice of our legal duties and privacy practices with respect to health information. We are required to abide by the terms of our Notice of Privacy Practices in effect at the time. Our Right to Change Notice of Privacy Practices. We reserve the right to change this Notice of Privacy Practices. We reserve the right to make the new notice’s provisions effective for all health information that we maintain, including that created or received by us prior to the effective date of the new notice. Availability of Notice of Privacy Practices. A copy of our current Notice of Privacy Practices will be posted at our Mary L.Duffie Administration Building (2725 Banny Jones Ave. West Columbia. S.C. 29170). A copy of the current notice also will be posted on our web site, www.babcockcenter.org. At any time, you may obtain a copy of the current Notice of Privacy Practices by contacting Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170. Effective Date of Notice. The effective date of the notice will be stated on the first page of the notice. Complaints. You may complain to us and to the United States Secretary of Health and Human Services if you believe your privacy rights have been violated by us. To file a complaint with us, contact the Deputy Executive Director or Privacy Officer at 2725 Banny Jones Ave. West Columbia. S.C. 29170. All complaints should be submitted in writing. To file a complaint with the United States Secretary of Health and Human Services, send your complaint to him or her in care of: Office for Civil Rights, U.S. Department of Health and Human Services, 200 Independence Avenue SW, Washington, D.C. 20201. You will not be retaliated against for filing a complaint. Questions and Information. If you have any questions or want more information concerning this Notice of Privacy Practices, please contact the Privacy Officer by mail at 2725 Banny Jones Ave. West Columbia. S.C. 29170 or by phone at (803) 799-1970. Babcock Center, Inc. HIPAA Notice – ver. 1.0.0. 4 (12/03/09) Page 5 Acknowledgment of Receipt of Notice of Privacy Practices This is to acknowledge my receipt of Babcock Center’s Notice of Privacy Practices (effective date April 14, 2003) on the date stated below. _______________________________________ Date of Individual’s or Personal Representative’s Signature _______________________________________ Signature of Individual or Personal Representative _______________________________________ Individual’s Name _______________________________________ _______________________________________ Individual’s Address _______________________________________ Name of Personal Representative (If applicable) _______________________________________ _______________________________________ Description of Representative’s Authority to Act for the Individual (If applicable) Babcock Center, Inc. HIPAA Receipt of Notice Acknowledgement Version 1.0.0.1 – 02/2003 NoticeReceiptAcknowledge.doc 10/9/2014 Training for Mandated Reporters This powerpoint represents an attempt to condense a large amount of complex information into a useful training and reference tool. Although every effort has been made to ensure that the information presented is both correct and current, these materials should be used only as overviews and general guidance, not necessarily as a basis for making specific decisions in a particular case. The powerpoint is not a legal document, nor is it intended to fully explain all of the provisions or exclusions of the relevant laws, regulations, and rulings that may impact cases involving abuse of the elderly or other vulnerable adults. The powerpoint should not be viewed as rendering any legal, accounting, or other professional advice, nor does it necessarily reflect the policies or legal positions of any individual, agency, or other entity participating in its preparation or use. Note: This training is also not intended as a replacement for any agency or entity's internal training regarding protection for vulnerable adults or any other conventional training. Each agency or entity has policies and procedures for handling these cases. 1 10/9/2014 Omnibus Adult Protection Act often referred to as OAPA Found at South Carolina Code Ann §43-35-5 et.seq. A person who is 18 years or older Has a physical or mental condition ◦ which substantially impairs the person from adequately providing for his/her own care Due to infirmities of aging, including: ◦ organic brain damage ◦ advanced age, and ◦ physical, mental, or emotional dysfunction A resident of a facility is a vulnerable adult SC Code Ann. §43-35-10 http://www.scstatehouse.gov/code/t43c035.php#43-35-10 2 10/9/2014 Physician Nurse Dentist Optometrist Medical examiner Coroner Other medical, Mental Health or allied health professional Christian Science Practitioner Religious Healer School teacher Counselor Psychologist Mental Health Specialist Intellectual Disability Specialist Social or public assistance worker Caregiver Staff or volunteer of an adult day care center or facility Law enforcement officer SC Code Ann. § 43-35-25 May take photographs of trauma to vulnerable adult Notify the person in charge of the photographs Investigative entity or law enforcement may cause to be performed a radiological examination or medical examination without consent All photographs, x-rays, and results of medical examinations must be provided to law enforcement or the investigative entity upon request SC Code Ann. §43-35-30 3 10/9/2014 A caregiver is someone who: ◦ ◦ ◦ ◦ ◦ Provides care to a vulnerable adult With or without compensation Temporary or permanent Full or part-time Can be a relative household member day care personnel adult foster home sponsor personnel of a public or private institution or facility SC Code Ann. §43-35-10(2) A facility directly operated by or contracted for operation by: ◦ Department of Mental Health ◦ Department of Disabilities and Special Needs Nursing care facility Community residential care facility Psychiatric hospital Residential program operated or contracted for operation by: ◦ ◦ Department of Mental Health Department of Disabilities and Special Needs S C Code Ann § 43-35-10(4),(12),(13) 4 10/9/2014 Physical Abuse ◦ Including sexual abuse Psychological Abuse Neglect Exploitation SC Code Ann. § 43-35-25 Physical Abuse ◦ Intentional infliction or allowing to be inflicted injury Types of Physical Abuse ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ Slapping Hitting Kicking Biting Choking Pinching Burning Actual or attempted sexual battery Use of medication outside the standards of medical practice SC Code Ann. § 43-35-10(8) 5 10/9/2014 Use of restricted or physically intrusive procedure to control behavior ◦ For punishment ◦ Not used as part of a written plan of care from a physician or qualified professional SC Code Ann. § 43-35-10(8) Staff at a nursing home beat resident with a belt when resident tried to smear feces on the staff at bath time. Staff on the next shift noticed the marks and reported the incident. Resident could not communicate, but based on physical evidence collected and interviews with staff, the abuser confessed to the physical abuse. Staff was charged with Abuse of Vulnerable Adult. 6 10/9/2014 A vulnerable adult may be furnished non-medical remedial treatment by spiritual means through prayer if the vulnerable adult has practiced this in his/her religion SC Code Ann. § 43-35-13 Altercations or acts of assault between two vulnerable adults Refer to the agency policy and report to local law enforcement SC Code Ann. §43-35-10(8) 7 10/9/2014 Actual or Attempted sexual battery ◦ Defined by SC Code Ann. §16-3-651 Sexual battery means sexual intercourse, cunnilingus, fellatio, anal intercourse, or any intrusion, however slight, of any part of a person's body or of any object into the genital or anal openings of another person's body, except when such intrusion is accomplished for medically recognized treatment or diagnostic purposes. SC Code Ann. § 43-35-10(8) Deliberately subjecting a vulnerable adult to threats or Harassment or other forms of intimidating behavior ◦ ◦ ◦ ◦ ◦ ◦ causing fear humiliation degradation agitation confusion, or other forms of serious emotional distress. Example: Resident who is fearful of the dark and that fear is used as punishment SC Code Ann. § 43-35-10(10) 8 10/9/2014 Causing or requiring a vulnerable adult to engage in activity or labor ◦ which is improper, unlawful, or ◦ against the vulnerable adult’s reasonable and rational wishes SC Code Ann. § 43-35-10(3)(a) Improper, unlawful, or unauthorized use of the ◦ funds ◦ assets ◦ property ◦ power of attorney ◦ guardianship, or ◦ conservatorship of a vulnerable adult by a person for the profit or advantage of that person or another person SC Code Ann. § 43-35-10(3)(b) 9 10/9/2014 Causing a vulnerable adult to purchase goods or services for the profit or advantage of the seller or another person through ◦ undue influence, ◦ harassment, ◦ duress, ◦ force, ◦ coercion, or ◦ swindling by overreaching ◦ cheating, or ◦ defrauding the vulnerable adult ◦ through cunning arts or devices that delude the vulnerable adult and cause him to lose money or other property SC Code Ann. § 43-35-10(3)(c) Requiring a vulnerable adult to participate in an activity or labor ◦ which is a part of a written plan of care or ◦ which is prescribed or authorized by a licensed physician attending the patient SC Code Ann. § 43-35-10(3) 10 10/9/2014 A resident of a nursing home had her bills paid by her daughter who had power of attorney. The daughter stopped paying the bills and the resident’s account went into arrears at the nursing home. Daughter used her mother’s money to buy a new car and to install a swimming pool at her house. Daughter was charged with Financial Exploitation of a Vulnerable Adult. Failure or omission of caregiver to provide ◦ care, goods, or services necessary to maintain the health or safety of a vulnerable adult Such as, failure to provide food clothing medicine shelter supervision medical services May be repeated conduct or a single incident Failure or omission has caused or presents a substantial risk of causing physical or mental injury SC Code Ann. § 43-35-10(6) 11 10/9/2014 Includes the inability of a vulnerable adult, in the absence of a caretaker, to provide for his or her own health or safety which produces or could reasonably be expected to produce ◦ serious physical harm or ◦ psychological harm or ◦ substantial risk of death SC Code Ann. § 43-35-10(6) Noncompliance with regulatory standards alone does not constitute neglect SC Code Ann. § 43-35-10 (6) 12 10/9/2014 Law Enforcement was called to a Residential Care Facility where they found an incoherent resident lying in dirty bed linens with the smell of rotting skin. EMS was contacted and they discovered that the resident had stage IV decubitus ulcers filled with maggots, was dehydrated, malnourished and near death. The resident was transported to the hospital where death occurred. The owner of the Residential Care Facility was charged with Neglect of a Vulnerable Adult resulting in death. Incident must personally be reported within 24 hours orally by telephone or in writing No facility can make policies that interfere with reporting A state agency may make a report on behalf of an employee if policies have been approved by SLED VAIU or other investigative entity SC Code Ann. § 43-35-25(C) 13 10/9/2014 SLED Vulnerable Adults Investigation Unit (VAIU) for incidents in facilities operated by or contracted for operation by DMH or DDSN Long Term Care Ombudsman of the Lieutenant Governor’s Office for incidents in all other facilities South Carolina Department of Social Services Adult Protective Services for incidents in all other settings SC Code Ann. § 43-35-25(D) Investigative entities insure that if report is made to wrong agency it is forwarded to the proper agency 14 10/9/2014 The death of any DMH client or DDSN consumer must be reported to the SLED VAIU within 24 hours The suspicious death of any vulnerable adult in the community or any other facility setting must be reported to the County Coroner or Medical Examiner SC Code Ann. § 43-35-35 Communications between attorney and client are privileged Communications between the following are not excused from mandated reporting ◦ Husband and wife ◦ Professional person and patient or client SC Code Ann. § 43-35-50 15 10/9/2014 A report made in good faith ◦ Is immune from civil and criminal liability ◦ good faith is a rebuttable presumption in civil and criminal proceedings SC Code Ann. § 43-35-75 It is against the public policy of South Carolina to change an employee's status solely because ◦ the employee reports or ◦ the employee cooperates with an investigation under OAPA SC Code Ann. § 43-35-75 16 10/9/2014 to Report 43-35-85 (A) Mandatory reporter knowingly and willfully fails to report abuse, neglect or exploitation If convicted they are guilty of a misdemeanor Fined not more than $2500 Imprisoned not more than one year SC Code Ann. § 43-35-85(A) South Carolina Long Term Care Ombudsman http://aging.sc.gov/Pages/default.aspx South Carolina Department of Social Services Adult Protective Services South Carolina Law Enforcement Division (SLED) http://www.sled.sc.gov/Vulnerable.aspx?MenuID=Vu lAdult 17 10/9/2014 Your role is very important to the safety and care of others. Thank you for caring about South Carolina’s vulnerable adults! SC Adult Protection Coordinating Council January 2014 18 DDSN Training for Abuse, Neglect and Exploitation Comprehension Test Employee Name: Date of Test: Date of training: Score: __________(Must score 80% or re-test) Provider Agency: Section 1- True or False 1. All reports of abuse, neglect or exploitation must be reported as soon as possible, but within 24 hours. 2. A resident of any DDSN facility is a Vulnerable Adult. 3. Punishing a vulnerable adult by using a restrictive or physically intrusive procedure to control behavior may be considered physical abuse unless the procedure is included as a part of a therapeutic plan developed by a qualified professional. 4. 5. 6. Failure to properly follow a behavior support plan may result in an allegation of abuse. If an employee does not think an allegation of abuse is true, they do not have to report. An employee terminated for abuse, neglect, or exploitation as determined by SLED, local law enforcement, the Attorney General’s Office, or DSS (either APS or CPS) will not be eligible for employment in any program, facility, service, or supports operated by DDSN or its contract service providers. 534-02-DD (NEW) Page 1 True False True False True False True False True False True False Section 2- Multiple Choice 7. The following persons are mandated reporters and shall report when they believe that a vulnerable adult has been or is likely to be abused, neglected, or exploited: A) B) C) D) 8. Employees and volunteers of DDSN and its network of contracted service providers are all mandated reporters and are required to report the following in accordance with agency policy and state law: A) B) C) D) 9. Abuse Neglect Exploitation All of the above. The following action must take place when an alleged perpetrator has been identified: A) B) C) D) 10. Medical Professionals (physician, nurse, dentist, etc…) Teacher, Counselor, psychologist Caregiver, staff, supervisors and volunteers of day and residential facilities All of the above. The staff is assigned to work with another consumer or in another location. The staff receives a written warning and placed back on the schedule. The staff must be placed on administrative leave without pay pending the outcome of the investigation. The staff is terminated without any internal review. If under an Administrative or Management Review, the employee has been found to violate Written Rules, Regulations or Policies, employee disciplinary action will be taken based upon the nature and extent of the policy violation. This disciplinary action may include: A) B) C) D) Written Warning Additional training Termination Any of the above, depending on the nature of the violation. 534-02-DD (NEW) Page 2 Section 3- Please fill in the blank using the word list below Child Protection Reform Act Exploitation Medicaid Fraud Control Unit (MFCU) Supervisor Omnibus Adult Protection Act Long Term Care Ombudsman (LTCO) Misdemeanor Psychological Abuse Department of Social Services (DSS) Law Enforcement 11. requires the reporting of any suspected abuse or neglect occurring to a child, age 17 and under. 12. requires the reporting of suspected abuse, neglect, or exploitation of a vulnerable adult, age 18 and above. 13. may include threatening, harassing or intimidating a vulnerable adult or committing other acts of intimidation that cause fear, humiliation, degradation, agitation, confusion, or other forms of serious emotional distress. 14. may include causing a vulnerable adult to purchase goods or services for the profit or advantage of the seller or another person. 15. investigates or cause to be investigated noncriminal reports of alleged abuse, neglect, and exploitation of vulnerable adults occurring in facilities other than those handled by SLED. 16. The Adult Protective Services Program (APS) or Child Protective Services Program (CPS) of the investigates or causes to be investigated noncriminal reports of alleged abuse, neglect, and exploitation of vulnerable adults occurring in all settings other than facilities. 17. The of the Office of the Attorney General (AG) investigates abuse, neglect and exploitation in facilities receiving Medicaid funds. This entity also investigates and prosecutes health care fraud committed by Medicaid providers. 18. A mandated reporter who knowingly and wilfully fails to report is guilty of a and, upon conviction, must be fined not more than twentyfive hundred dollars or imprisoned not more than one year. 19. Provided the mandatory reporting requirements are met, a reporter can also make direct contact with , and in cases of an emergency, serious injury, or suspected sexual assault law enforcement must be contacted immediately. 20. After the report to the appropriate investigative agency is made, the employee is obligated to report the suspected abuse, neglect, or exploitation to their or the Facility Administrator/Executive Director/CEO immediately following the report to the appropriate state investigative agency. Immediately means within one (1) hour. The person making the report must assure the alleged victim is safe. 534-02-DD (NEW) Page 3 I have completed this Comprehension Test independently after receiving training on Abuse, Neglect and Exploitation and DDSN Directive 534-02-DD: Procedures for Preventing and Reporting Abuse, Neglect, or Exploitation of People Receiving Services from DDSN or a Contract Provider Organization. Date: Employee Signature Training staff responsible for providing correction for any missed questions to ensure the employee understands the correct procedures: Date: Training Staff/ Supervisor Signature 534-02-DD (NEW) Page 4