Arvest Bank, Fayetteville, AR, 01-11, 311845 Performance Evaluation
Transcription
Arvest Bank, Fayetteville, AR, 01-11, 311845 Performance Evaluation
PUBLIC DISCLOSURE January 10, 2011 COMMUNITY REINVESTMENT ACT PERFORMANCE EVALUATION Arvest Bank RSSD #311845 75 North East Street Fayetteville, Arkansas 72701 Federal Reserve Bank of St. Louis P.O. Box 442 St. Louis, Missouri 63166-0442 NOTE: This document is an evaluation of this institution’s record of meeting the credit needs of its entire community, including low- and moderateincome neighborhoods, consistent with safe and sound operation of the institution. This evaluation is not, nor should it be construed as, an assessment of the financial condition of the institution. The rating assigned to this institution does not represent an analysis, conclusion, or opinion of the federal financial supervisory agency concerning the safety and soundness of this financial institution. TABLE OF CONTENTS I. II. III. IV. V. VI. Institution Rating a. Overall Rating......................................……………....……... b. Performance Test Ratings Table ...................................…… c. Summary of Major Factors Supporting Rating ..............…… 1 1 1 Institution a. Description of Institution…………………………………… b. Scope of Examination………………………………………. c. Conclusions with Respect to Performance Tests…………… 2 4 8 Fayetteville-Springdale-Rogers Multistate Metropolitan Statistical Area (Arkansas and Missouri) a. Multistate Metropolitan Statistical Area Rating.................... b. Scope of Examination............................................................ c. Description of Institution‟s Operations ................................. d. Conclusions with Respect to Performance Tests................... 18 19 19 24 Fort Smith Multistate Metropolitan Statistical Area (Arkansas and Oklahoma) a. Multistate Metropolitan Statistical Area Rating.................... b. Scope of Examination............................................................ c. Description of Institution‟s Operations ................................. d. Conclusions with Respect to Performance Tests................... 34 35 35 40 Kansas City Multistate Metropolitan Statistical Area (Kansas and Missouri) a. Multistate Metropolitan Statistical Area Rating.................... b. Scope of Examination............................................................ c. Description of Institution‟s Operations................................. d. Conclusions with Respect to Performance Tests................... 50 51 51 56 Arkansas a. Summary i. State Rating…………………………………………. ii. Scope of Examination………………………………. iii. Description of Institution‟s Operations……………... iv. Conclusions with Respect to Performance Tests…… 64 65 65 66 b. Little Rock-North Little Rock-Conway Metropolitan Statistical Area (full-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… Table of Contents 73 77 c. d. VII. VIII. 87 88 Nonmetropolitan Arkansas Statewide Area (full-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… 90 95 Kansas a. Summary i. State Rating…………………………………………. ii. Scope of Examination………………………………. iii. Description of Institution‟s Operations……………... iv. Conclusions with Respect to Performance Tests…… 105 106 106 111 Missouri a. Summary i. State Rating…………………………………………. ii. Scope of Examination………………………………. iii. Description of Institution‟s Operations……………... iv. Conclusions with Respect to Performance Tests…… 119 120 120 121 b. c. d. IX. Hot Springs Metropolitan Statistical Area (limited-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… Joplin Metropolitan Statistical Area (limited-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… 127 128 Springfield Metropolitan Statistical Area (limited-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… 129 130 Nonmetropolitan Missouri Statewide Area (full-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… 132 137 Oklahoma a. Summary i. State Rating…………………………………………. ii. Scope of Examination………………………………. iii. Description of Institution‟s Operations……………... iv. Conclusions with Respect to Performance Tests…… b. Lawton Metropolitan Statistical Area (full-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… Table of Contents (continued) 145 146 146 147 154 158 c. d. e. IX. Tulsa Metropolitan Statistical Area (full-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… 168 172 Oklahoma City Metropolitan Statistical Area (limited-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… 181 182 Nonmetropolitan Oklahoma Statewide Area (full-scope review) i. Description of Institution‟s Operations……………... ii. Conclusions with Respect to Performance Tests…… 184 189 Appendix a. Scope of Examination Tables................................................. b. Summary of State and Multistate Metropolitan Statistical Area Ratings……………………………………………………… c. 2009 Lending Performance Tables for Limited-Scope Review Assessment Areas…………………………………………... d. 2008 Lending Performance Tables (All Assessment Areas) e. Glossary……………………………………………….......... Table of Contents (continued) 198 200 201 213 252 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INSTITUTION’S CRA RATING INSTITUTION'S CRA RATING: SATISFACTORY The following table indicates the performance level of Arvest Bank with respect to the Lending, Investment, and Service Tests. Arvest Bank PERFORMANCE TESTS Performance Levels Lending Test* Investment Test X X Service Test Outstanding High Satisfactory Low Satisfactory X Needs to Improve Substantial Noncompliance *Note: The Lending Test is weighted more heavily than the investment and service tests when arriving at an overall rating. The major factors supporting the institution‟s rating include the following: The bank‟s lending levels reflect good responsiveness to assessment area credit needs. The bank makes a substantial majority of loans inside its designated assessment areas. The overall geographic distribution of the loans reflects adequate penetration throughout the bank‟s assessment areas. The distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. Overall, the bank makes a relatively high level of community development loans. The bank makes a significant level of qualified community development investments and grants. Service delivery systems are reasonably accessible to all portions of the bank‟s assessment areas, and changes in branch locations have not adversely affected the accessibility of delivery systems, particularly to low- and moderate-income (LMI) geographies and/or LMI individuals. The bank provides an adequate level of qualified community development services. 1 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INSTITUTION DESCRIPTION OF INSTITUTION Arvest Bank, headquartered in Fayetteville, Arkansas, is a wholly-owned subsidiary of the Arvest Bank Group, Inc., of Bentonville, Arkansas, a one-bank holding company reporting total assets of $11.6 billion as of December 31, 2010. Arvest Bank has several finance-related affiliates, including the following subsidiaries: Arvest Mortgage Company, Arvest Asset Management, Security BankCard Center, Superior Finance Company, Central Mortgage Company, and Waco Title Company. In addition, the bank is affiliated with Arvest Trust Company through common ownership. The bank operates 239 branches (233 traditional bank offices and six drive-up only branches), spread across Arkansas, Kansas, Missouri, and Oklahoma. The bank‟s main office is located in Fayetteville, Arkansas, which is in the Fayetteville, Arkansas-Missouri metropolitan statistical area (MSA) in northwest Arkansas. The bank has a significant presence in this and other parts of Arkansas, as well as a significant presence in Oklahoma. Since the bank‟s previous CRA evaluation, the bank closed five facilities and added or opened 23 branches, most notably through a 2009 bank acquisition including six offices located in the Kansas City, MissouriKansas MSA. In light of this branch network expansion, the bank added one new CRA assessment area (the Kansas City, Missouri-Kansas MSA Assessment Area) and expanded previous nonMSA assessment areas in all four states. This includes eight additional counties in Arkansas, seven additional counties in Missouri, 21 additional counties in Oklahoma, and three additional counties in Kansas. The bank currently operates in 14 CRA assessment areas, as detailed below. Fayetteville, Arkansas-Missouri MSA Fort Smith, Arkansas-Oklahoma MSA Kansas City, Kansas-Missouri MSA Little Rock, Arkansas MSA Hot Springs, Arkansas MSA NonMSA Arkansas NonMSA Kansas Joplin, Missouri MSA Springfield, Missouri MSA NonMSA Missouri Lawton, Oklahoma MSA Tulsa, Oklahoma MSA Oklahoma City, Oklahoma MSA NonMSA Oklahoma 2 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 For this review period, no legal impediments or financial constraints were identified that would have hindered the bank from serving the credit needs of its customers, and the bank appeared capable of meeting assessment area credit needs based on its available resources and financial products. Arvest Bank reported total assets of $11.5 billion as of December 31, 2010, which represents an increase in assets of 17.3 percent since the previous evaluation. Arvest Bank also reported total loans of $7.4 billion (64.1 percent of total assets) and total deposits of about $9.5 billion. A distribution of the bank‟s lending portfolio, by both dollar amount and percentage, is displayed in the following table. Distribution of Total Loans Amount in $000s Percentage of Total Loans $ $ $ $ $ $ $ $ $ 827,513 2,208,041 186,432 1,805,867 302,807 79,891 1,049,269 803,399 134,266 11.2% 29.8% 2.5% 24.4% 4.1% 1.1% 14.2% 10.9% 1.8% $ 7,397,485 100% Credit Product Type Construction and Development Commercial Real Estate Multifamily Residential 1-4 Family Residential Farmland Farm Loans Commercial and Industrial Loans to Individuals Total Other Loans & Leases GROSS LOANS & LEASES Based on information presented in the previous table, the bank‟s primary lending focus continues to include commercial real estate secured loans (29.8 percent) and residential real estate loans (24.4 percent).1 The bank received a satisfactory rating at its previous CRA evaluation conducted as of November 3, 2008. 1 The bank and its mortgage company affiliates also originate and subsequently sell a significant volume of loans related to residential real estate; as these loans are typically sold on the secondary market shortly after origination, this activity would not be captured in the data discussed here. 3 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SCOPE OF EXAMINATION2 The bank‟s CRA performance was reviewed using the Federal Financial Institutions‟ Examination Council‟s (FFIEC) Interagency CRA Procedures for Large Institutions. The large bank performance standards entail three performance tests, including the lending, investment, and services tests. Bank performance under these tests is rated at the institution level, as well as by state and multistate MSA. As previously noted, Arvest Bank has 14 assessment areas, including three multistate MSAs and portions of four states; this includes the Kansas City, Missouri-Kansas MSA Assessment Area, which was added in light of a 2009 bank acquisition. The following table details branch distribution, as well as the scope of review procedures performed by assessment area. Number of Facilities State/Multistate MSA/Assessment Area Multistate MSA Fayetteville, Arkansas-Missouri MSA Fort Smith, Arkansas-Oklahoma MSA Kansas City, Kansas-Missouri MSA 52 17 10 Full-Scope Review Full-Scope Review Full-Scope Review State of Arkansas Little Rock, Arkansas MSA 24 Full-Scope Review Hot Springs, Arkansas MSA NonMSA Arkansas 3 21 Limited-Scope Review Full-Scope Review State of Kansas NonMSA Kansas 1 State of Missouri Joplin, Missouri MSA Springfield, Missouri MSA NonMSA Missouri 10 4 4 State of Oklahoma Lawton, Oklahoma MSA 5 Tulsa, Oklahoma MSA Oklahoma City, Oklahoma MSA NonMSA Oklahoma 2 Review Type 29 27 32 Full-Scope Review Limited-Scope Review Limited-Scope Review Full-Scope Review Full-Scope Review Full-Scope Review Limited-Scope Review Full-Scope Review Information presented in this section (e.g., review period dates and loan sample details) pertains throughout the rest of this evaluation unless specifically noted otherwise. 4 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Based on the information displayed in the previous table, Arvest Bank‟s CRA performance was rated under seven rating categories, in addition to the bank‟s overall institution rating. As part of this evaluation, the bank received three multistate MSA ratings and four state ratings (as well as individual Lending, Investment, and Service Test ratings under each rating category). The bank‟s institution rating is a blend of these ratings, which are weighted based upon significance to overall institution operations. In light of the bank‟s branch structure, loan and deposit activity, and supervisory history, CRA performance in three rating categories received primary consideration—Oklahoma, Fayetteville Arkansas-Missouri MSA, and Arkansas. Remaining rating categories received secondary consideration (in order of priority)—Fort Smith ArkansasOklahoma MSA, Missouri, Kansas, and the Kansas City Missouri-Kansas MSA. Lending Test Arvest Bank‟s Lending Test performance was largely based upon 2008 and 2009 lending activity, including home mortgage loans reported under the Home Mortgage Disclosure Act (HMDA) and small business/farm loans reported under the CRA. While the Lending Test analyses encompass lending activity from both 2008 and 2009, the body of this evaluation primarily details bank performance based upon 2009 lending activity, noting significant divergences in performance between the two years, as applicable (see Appendix D for detailed performance figures based on 2008 lending activity). Also, the review period for community development lending activity spanned from 2008 (including community development lending activity not considered as part of the previous CRA evaluation) to the date of this evaluation. In addition to the direct lending activity noted above, certain 2008 and 2009 affiliate lending activity was also included in the scope of this evaluation, at the bank‟s option. This affiliate lending activity is attributable to two of Arvest Bank‟s subsidiaries, Arvest Mortgage Company, Fayetteville, Arkansas, and Security BankCard Center, Norman, Oklahoma. Arvest Mortgage Company originates dwelling-related loans that are included in the bank‟s HMDA loan category, and Security BankCard Center originates business loans via credit card extensions, which are included in the bank‟s small business/small farm loan categories. 5 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Under the Lending Test, the bank‟s performance is evaluated under the following criteria, as applicable. Level of Lending Activity Assessment Areas Concentration3 Geographic Distribution of Loans Distribution of Loans by Borrower‟s Income/Revenue Profile Community Development Lending Activity Product Innovation4 Under the Lending Test criteria noted above, analyses often entail comparisons of bank performance to assessment area demographics and the performance of other lenders (based upon HMDA and CRA aggregate lending data). Unless otherwise noted, assessment area demographics are based upon 2000 U.S. Census Data. Certain business and farm geodemographics are based upon Dun & Bradstreet data, as applicable to the year of bank lending activity being considered. Investment Test The review of community development investments and grants includes qualified activity from the date of the previous CRA evaluation to the date of the current evaluation. In addition, investments made prior to the date of the previous CRA evaluation but still outstanding as of this review date were also considered. Community development investments can include various investment vehicles, such as bonds, individual equities, mutual fund shares, monetary donations/grants, etc. Qualified investments and grants were evaluated to determine the bank‟s overall level of activity, use of innovative and/or complex investments,5 as well as responsiveness to assessment area credit and community development needs. Service Test The review period for retail and community development services includes activity from the date of the previous CRA evaluation to the date of the current evaluation. The Service Test considers the distribution and accessibility of bank branches/alternative delivery systems, changes in branch locations, the reasonableness of business hours/retail services, and community development services. 3 This review is performed at the institution level only, and it does not include affiliate lending activity. Unlike other large bank CRA performance criteria, a lack of innovative and/or flexible lending practices does not necessarily impact the bank‟s performance negatively, as these activities are largely used to augment consideration given to an institution‟s performance under the quantitative criteria, resulting in a higher performance rating. 5 Unlike other large bank CRA performance criteria, a lack of innovative and/or complex investments does not necessarily impact the bank‟s performance negatively, as these activities are largely used to augment consideration given to an institution‟s performance under the quantitative criteria, resulting in a higher performance rating. 4 6 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Other To augment this evaluation, ten interviews (community contacts) were conducted with community members of the bank‟s various assessment areas. In addition to the new community contacts completed as a part of this evaluation, numerous previously completed community contacts were also referenced when available and pertinent to the subject assessment area being reviewed. The following table displays the number of community contacts utilized as part of each full-scope assessment area review. New Community Contacts Other Community Contacts TOTAL Fayetteville, AR-MO MSA 1 4 5 Fort Smith, AR-OK MSA 1 3 4 Kansas City, KS-MO MSA 0 7 7 Little Rock, AR MSA 0 2 2 NonMSA AR 1 3 4 NonMSA KS 2 0 2 NonMSA MO 2 0 2 Lawton, OK MSA 2 0 2 Tulsa, OK MSA 0 3 3 NonMSA OK 1 3 4 10 25 35 Assessment Area TOTAL These community contacts were utilized in order to ascertain specific credit needs/opportunities and local market conditions within the bank‟s assessment areas. Information from these interviews also assisted in evaluating the bank‟s responsiveness to identified community credit needs and community development opportunities.6 6 Key details from these community contact interviews are included in the Description of Institution’s Operations sections, as applicable to the assessment areas in which the community contacts were made. 7 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS LENDING TEST Arvest Bank‟s performance under the Lending Test is rated high satisfactory. Arvest Bank‟s overall lending levels reflect good responsiveness to the credit needs of its combined assessment areas. An analysis of the bank‟s lending activity revealed that a substantial majority of loans are made inside the bank‟s assessment areas. Further, the geographic distribution of loans reflects adequate penetration throughout the assessment areas, including LMI geographies. An analysis of the loan distribution by borrower income reflects excellent penetration among customers of different income levels and businesses and farms of different revenue sizes. In addition, Arvest Bank made a relatively high level of community development loans. Finally, the bank makes limited use of innovative and flexible lending practices in order to better serve the credit needs of its assessment areas. The following table reflects the corresponding Lending Test ratings for the multistate MSAs and states applicable to the bank‟s combined assessment areas. State / Multistate MSA Lending Test Rating Fayetteville AR-MO MSA High Satisfactory Fort Smith AR-OK MSA Low Satisfactory Kansas City KS-MO MSA High Satisfactory Arkansas High Satisfactory Kansas High Satisfactory Missouri High Satisfactory Oklahoma High Satisfactory OVERALL HIGH SATISFACTORY 8 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Lending Activity Overall the bank‟s lending levels reflect good responsiveness to credit needs in the bank‟s combined assessment areas. Lending activity based on the product lines reviewed during this evaluation is detailed in following table.7 Summary of Lending Activity Loan Type % $(000s) % Home Improvement 6,449 11.1% $252,122 4.4% Home Purchase 9,262 16.0% $1,167,269 20.3% 93 0.2% $111,489 1.9% 18,006 31.0% $2,111,433 36.6% Total HMDA related 33,810 58.3% $3,642,313 63.2% Small Business 19,091 32.9% $1,882,923 32.7% 5,100 8.8% $238,420 4.1% 58,001 100% $5,763,656 100% Multi-Family Housing Refinancing Small Farm TOTAL LOANS 7 # This table includes both bank-originated loans and affiliate-originated loans. However, only the affiliate-lending activity made inside the bank‟s combined assessment areas is included here, while all bank activity is included (both to borrowers inside and outside of the bank‟s assessment areas). 9 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Assessment Areas Concentration For the loan activity reviewed as part of this evaluation, the following table displays the number and dollar volume of loans inside and outside the bank‟s assessment areas.8 Lending Inside and Outside of Assessment Area ($000s) Inside Outside Loan Type TOTAL Assessment Area Assessment Area 14,039 145 14,184 HMDA 99.0% 1.0% 100% $ 823,539 $ 37,620 $ 861,159 95.6% 4.4% 100% 283 16,162 98.2% 1.8% 100% $ 1,786,797 $ 53,559 $ 1,840,356 97.1% 2.9% 100% 5,063 36 5,099 99.3% 0.7% 100% $ 234,922 $ 3,488 $ 238,410 98.5% 1.5% 100% 34,981 464 35,445 98.7% 1.3% 100% $ 2,845,258 $ 94,667 $ 2,939,925 96.8% 3.2% 100% 15,879 Small Business Small Farm TOTAL By number of total loans reviewed, 98.7 percent were made to borrowers within the bank‟s assessment area. Further, data in the previous table demonstrate that a substantial majority of loans (by both number and dollar amount of loans) are extended to borrowers residing inside the bank‟s assessment areas for all three loan categories. 8 Loan activity displayed in this table does not include affiliate lending activity. 10 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic and Borrower Distribution As is displayed in the following table, the bank‟s overall geographic distribution of loans reflects adequate penetration throughout the bank‟s assessment areas in the various states/multistate MSAs. State / Multistate MSA Geographic Distribution of Loans Fayetteville AR-MO MSA Adequate Fort Smith AR-OK MSA Good Kansas City KS-MO MSA Good Arkansas Adequate Kansas Adequate Missouri Adequate Oklahoma Adequate OVERALL ADEQUATE Overall, performance by borrower‟s income/revenue profile is excellent, as is displayed in the following table. Loan Distribution by Borrower’s Profile State / Multistate MSA Fayetteville AR-MO MSA Excellent Fort Smith AR-OK MSA Excellent Kansas City KS-MO MSA Good Arkansas Excellent Kansas Excellent Missouri Excellent Oklahoma Good OVERALL EXCELLENT 11 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Development Lending Activities Overall, Arvest Bank maintains a relatively high level of community development loans. State / Multistate MSA Community Development Lending Fayetteville AR-MO MSA Leader Fort Smith AR-OK MSA Few, if any Kansas City KS-MO MSA Relatively High Level Arkansas Relatively High Level Kansas Few, if any Missouri Low level Oklahoma Relatively High Level OVERALL RELATIVIELY HIGH LEVEL As displayed in the previous table, the bank‟s performance varied significantly by state and multistate MSA. However, with the most weight being placed on the Fayetteville ArkansasMissouri MO MSA, the state of Oklahoma, and the state of Arkansas, Arvest Bank‟s overall community development lending performance reflects a relatively high level of community development loans. The bank originated or renewed 45 community development loans and letters-of-credit within the combined assessment areas totaling $138.9 million. The community development loans were for a variety of purposes, including affordable housing (22), economic development (1), revitalization/stabilization of LMI geographies (14), and community development services (8). Included in this activity are multiple loans for projects associated with the New Markets Tax Credit Program (NMTC), which is considered an innovative program that provides equity capital to further commercial economic development activities in underserved geographies. To qualify for NMTCs, entities must be a domestic corporation that has a mission of serving low-income communities or individuals, maintains accountability to the residents of low-income communities, and must be certified by the United States Department of the Treasury‟s Community Development Financial Institutions (CDFI) Fund. This CDFI certification facilitates the credit flow to businesses serving the needs of LMI individuals and ensures these businesses continue to benefit LMI areas. 12 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Overall, Arvest Bank is rated high satisfactory for the Investment Test. The bank made a significant level of qualified community development investments and grants and is occasionally in a leadership position. Arvest Bank makes occasional use of complex investments to support community development initiatives. The following is a breakdown of the Investment Test rating for all rated areas. State / Multistate MSA Investment Test Rating Fayetteville AR-MO MSA Outstanding Fort Smith AR-OK MSA Low Satisfactory Kansas City KS-MO MSA Low Satisfactory Arkansas High Satisfactory Kansas Needs to Improve Missouri Low Satisfactory Oklahoma High Satisfactory OVERALL HIGH SATISFACTORY As displayed in the previous table, the bank‟s Investment Test performance was outstanding in its most significant rated area, the Fayetteville Arkansas-Missouri MSA. While the bank was rated needs to improve in the state of Kansas, performance in this rated area played a small role related to overall rating conclusions, as bank operations in Kansas have the least significance compared to other state/multistate MSAs. During the evaluation period, the bank made or participated in CRA-qualified investments for a total investment balance of $41.7 million. This represents a decrease compared to the previous examination total of $52.3 million. The majority of the bank‟s investments consist of purchased portfolios of mortgage-backed securities (MBS). These MBS are secured by affordable housing loans made to LMI individuals. The bank purchased $9.9 million of qualified MBS during this review period, benefiting and attributable to eight assessment areas. Further, as of this evaluation date, the bank maintained $16.0 million of qualified MBS purchased prior to this evaluation, which are secured by loans throughout all of the bank‟s 14 assessment areas. Consequently, the estimated community development investment benefit used here for evaluation purposes was divided among the assessment areas based upon the bank‟s deposit market share by assessment area. Another noteworthy investment the bank makes is in Low Income Housing Credits and NMTC. The bank has invested $15.8 million in these tax credits across three assessment areas. Further, the bank made an excellent level of community development grants during this evaluation period. The bank made 983 grants totaling over $2.1 million, reflecting an increase of $1.0 million in grant monies from the previous evaluation. 13 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Overall, Arvest Bank‟s performance is rated low satisfactory under the Service Test. The bank‟s delivery systems are reasonably accessible to all geographies and individuals of different income levels throughout the combined assessment areas. In addition, the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. Further, services do not vary in a way that inconveniences the needs of its assessment area, particularly to LMI geographies and/or LMI individuals. Lastly, Arvest Bank provides an adequate level of community development services within the combined assessment areas. The following table reflects the bank‟s Service Test ratings for all rated areas. State / Multistate MSA Service Test Rating Fayetteville AR-MO MSA Low Satisfactory Fort Smith AR-OK MSA High Satisfactory Kansas City KS-MO MSA Low Satisfactory Arkansas Low Satisfactory Kansas Low Satisfactory Missouri Low Satisfactory Oklahoma Low Satisfactory OVERALL LOW SATISFACTORY As displayed in the previous table, the bank‟s Service Test performance was low satisfactory in six of seven rated areas; the exception being the Fort Smith Arkansas-Oklahoma MSA, which received a higher rating primarily due to the relatively higher level of community development services attributable to this rating area. 14 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Accessibility of Delivery Systems Overall, the bank‟s delivery systems are reasonably accessible to the geographies and individuals of different income levels in the bank‟s assessment areas. State / Multistate MSA Accessibility of Delivery Systems Fayetteville AR-MO MSA Accessible Fort Smith AR-OK MSA Readily Accessible Kansas City KS-MO MSA Reasonably Accessible Arkansas Reasonably Accessible Kansas Reasonably Accessible Missouri Reasonably Accessible Oklahoma Accessible OVERALL REASONABLY ACCESSIBLE In addition to the standard retail services and community development services evaluated at the state/multistate MSA and assessment area levels, the bank also maintains an Internet website where, among other standard online banking features, customers can apply for a loan, open a deposit account, and pay bills. In addition, the bank operates a 24-hour telephone banking line where customers can obtain deposit and loan account information and transfer funds between accounts. 15 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Changes in Branch Locations As displayed in the following table, the bank‟s record of opening and closing bank facilities throughout its various assessment areas has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. State / Multistate MSA Changes in Branch Locations Fayetteville AR-MO MSA Generally Not Adversely Affected Fort Smith AR-OK MSA Not Adversely Affected Kansas City KS-MO MSA Not Adversely Affected Arkansas Not Adversely Affected Kansas Not Adversely Affected Missouri Not Adversely Affected Oklahoma Not Adversely Affected OVERALL NOT ADVERSELY AFFECTED Community Development Services Overall, the bank provides an adequate level of community development services throughout its various assessment areas, as displayed in the following table. State / Multistate MSA Community Development Services Fayetteville AR-MO MSA Adequate Level Fort Smith AR-OK MSA Relatively High Level Kansas City KS-MO MSA Few, If Any Arkansas Limited Level Kansas Few, If Any Missouri Few, If Any Oklahoma Adequate Level OVERALL ADEQUATE LEVEL While the bank‟s level of community development services is below satisfactory performance standards in three rated areas (Kansas City Kansas-Missouri MSA, Kansas, and Missouri), the bank‟s community development service performance was adequate or better in most rated areas, including the top three primary rating areas. 16 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 FAIR LENDING OR OTHER ILLEGAL CREDIT PRACTICES REVIEW Based upon past supervisory history and findings from the Consumer Affairs examination (including a fair lending analysis performed under Regulation B - Equal Credit Opportunity and the Fair Housing Act (FHA) requirements) conducted concurrently with this CRA evaluation, no evidence of discriminatory or other illegal credit practices inconsistent with helping to meet community credit needs was identified. 17 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 FAYETTEVILLE-SPRINGDALE-ROGERS MULTISTATE MSA9 CRA RATING FOR FAYETTEVILLE ARKANSAS-MISSOURI MSA: SATISFACTORY The Lending Test is rated: High Satisfactory The Investment Test is rated: Outstanding The Service Test is rated: Low Satisfactory Major factors supporting the institution‟s Fayetteville Arkansas-Missouri MSA (Fayetteville MSA) rating include the following: Arvest Bank‟s lending levels reflect good responsiveness to the credit needs in the Fayetteville MSA. The bank‟s overall geographic distribution of loans reflects adequate penetration throughout the Fayetteville MSA. The distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among borrowers of different income levels and businesses/farms of different sizes. The bank is a leader in making community development loans within the Fayetteville MSA. The bank makes an excellent level of qualified community development investments and grants within the Fayetteville MSA. Service delivery systems are accessible to geographies and individuals of different income levels in the Fayetteville MSA; further, changes in branch locations have generally not adversely affected the accessibility of delivery systems, particularly to LMI geographies and/or LMI individuals. Arvest Bank personnel provides an adequate level of community development services in the Fayetteville MSA. 9 This rating reflects performance within the multistate MSA. The Arkansas and Missouri statewide evaluations are adjusted and do not reflect performance in the parts of those states contained within the Fayetteville MSA. 18 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SCOPE OF EXAMINATION Arvest Bank has one assessment area in the Fayetteville MSA, which includes the entire multistate MSA. The bank‟s performance within the Fayetteville MSA was reviewed using fullscope examination procedures, and scoping considerations applicable to the review of this assessment area are consistent with the overall CRA examination scope as presented in the Institution, Scope of Examination section. Also, this evaluation included information obtained through five community contact interviews completed in the Fayetteville MSA, including one completed as part of this evaluation. The community contact completed as part of this review took place with a director of planning and community development.10 DESCRIPTION OF INSTITUTION’S OPERATIONS IN FAYETTEVILLE MSA Bank Structure Arvest Bank operates 50 of its 233 full-service branches (21.5 percent) and two drive-up facilitates within this assessment area. Of the combined facilities, none are located in lowincome census tracts (however, the bank does maintain multiple facilities within close proximity of a low-income geography), seven are in moderate-income census tracts, 37 are in middleincome census tracts, and eight are located in upper-income census tracts. During this review period, the bank did not open any new offices and closed three facilities in this assessment area (the bank closed one full-service branch and two drive-up facilities). Based on this branch network and other service delivery systems, the bank is well positioned to deliver financial services to substantially all of the Fayetteville MSA Assessment Area. This assessment area is a competitive banking market, with a total of 37 Federal Deposit Insurance Corporation (FDIC) insured institutions operating within the MSA, based on the FDIC Deposit Market Share Report as of June 30, 2010. Of those 37 financial institutions, Arvest Bank held the largest amount of deposit dollars by far, with a deposit market share of 41.7 percent (the next closest market share percentage was 6.5 percent). The deposits held at branches throughout the Fayetteville MSA represent 33.7 percent of all Arvest Bank deposits. 10 Key details from these community contact interviews are included in the next section, Description of Institution’s Operations. 19 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 General Demographics The Fayetteville MSA is a four-county multistate MSA including three counties in Arkansas and one county in Missouri. Specifically, the Arkansas portions of the multistate MSA include Benton, Madison, and Washington counties. The Missouri portion of the multistate MSA consists of McDonald County. The multistate MSA is located in the northwest corner of Arkansas and the southwest corner of Missouri. Based on 2000 census data, the assessment area had a total population of 347,045. The majority of the population lives in Washington County (157,715) and Benton County (153,406). There are much smaller populations in McDonald County (21,681) and Madison County (14,243). According to U.S. Census Bureau estimates as of July 2009, the population in the Fayetteville MSA has grown significantly. The total MSA population in 2009 was estimated at 464,623. This marks a total MSA population increase of 33.9 percent since the 2000 census. As the demographics of this assessment area cover a wide metropolitan area, and the population is diverse, credit needs in the area are also varied, including a standard blend of consumer and business/farm credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include flexible residential real estate loan programs and commercial operating lines-of-credit. Further, as the Fayetteville MSA is an environment with significant need, coupled with an ample source of community development intermediaries (such as nonprofit agencies, higher education institutions, and government assistance entities), there is a high level of community development opportunity available for financial institution participation. Income and Wealth Demographics The multistate MSA consists of 68 geographies. Based on the 2000 census, the median family income for the Fayetteville MSA was $42,578, which was greater than the state of Arkansas ($38,663) but less than the state of Missouri ($46,044). As of 2009, the U.S. Department of Housing and Urban Development (HUD) estimated median family income for the Fayetteville MSA was $56,000, revealing that the assessment area has become significantly wealthier since the 2000 census. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. 20 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 2 11 46 9 0 68 16.2% 67.6% 13.2% 11,427 66,496 14,553 12.2% 71.2% 15.6% 2.9% 944 1.0% 0.0% 0 0.0% 100% 93,420 100% The following table displays the distribution of assessment area families by income level, as well as family population income characteristics for the states of Arkansas and Missouri. Family Population by Income Level Dataset Assessment Area Arkansas Missouri Low- Moderate- Middle- Upper- TOTAL 17,270 17,491 22,458 36,201 93,420 18.5% 18.7% 24.0% 38.8% 100% 148,233 131,570 163,567 292,693 736,063 20.1% 17.9% 22.2% 39.8% 100% 282,730 278,477 345,089 580,250 1,486,546 19.0% 18.7% 23.2% 39.0% 100% Housing Demographics While income levels in the Fayetteville MSA Assessment Area are relatively high, housing costs in the assessment area still appear less affordable than state comparisons, due largely to higher real estate values in the Fayetteville MSA. The assessment area housing affordability ratio was 40.0 percent as of the 2000 census, which is significantly below the housing affordability ratio for of the state of Arkansas (47.0 percent) and slightly below the state of Missouri (43.0 percent). Of the four MSA counties, housing is most affordable in McDonald County (46.0 percent), followed by Benton County, Madison County, and Washington County (43.0, 39.0, and 39.0 percent, respectively). The median housing value in the assessment area is $88,400, which is much higher than the state of Arkansas ($67,400) and slightly more than the state of Missouri ($86,900). Median gross rent in the Fayetteville MSA is also higher ($495) than both the state of Arkansas ($453) and the state of Missouri ($484). 21 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Industry and Employment Demographics According to 2009 Dun & Bradstreet data, there were 19,458 business entities and 532 agricultural entities operating within the Fayetteville MSA. The area is the home to one of the world‟s largest retail stores, a large meat and poultry producer, and a major North American transportation company. The following table depicts employment levels by industry, comparing the Fayetteville MSA economy to the state of Arkansas and the state of Missouri using the “Location Quotient” measure.11 Fayetteville MSA - Employment by Industry Industry Natural Resources and Mining Construction Manufacturing Trade, Transportation, and Utilities Information Financial Activities Professional and Business Services Education and Health Services Leisure and Hospitality Other Services TOTAL 1,543 7,948 29,286 42,061 2,073 7,454 32,163 20,136 18,329 3,680 % of Total 0.9% 4.8% 17.8% 25.5% 1.3% 4.5% 19.5% 12.2% 11.1% 2.2% 164,673 100% Employment LQ Arkansas 0.42 0.87 1.01 1.02 0.72 0.86 1.61 0.71 1.04 0.84 LQ Missouri 1.36 0.88 1.51 1.08 0.44 0.63 1.34 0.71 0.89 0.58 N/A As displayed in the previous table, the largest industries in the Fayetteville MSA are trade, transportation, and utilities; professional and business services; and manufacturing. The assessment area industry mix is similar to the state of Arkansas, with noted exceptions being a greater reliance on professional and business services and less reliance on natural resources and mining. The industry mix varies significantly from the state of Missouri, most notably with a greater reliance on manufacturing and less reliance on information-related industries. The recent annual average unemployment rates for the Fayetteville MSA (4.0 percent in 2008 and 5.9 percent in 2009) were much lower than rates for both the state of Arkansas (5.3 percent in 2008 and 7.4 percent in 2009) and the state of Missouri (6.1 percent in 2008 and 9.3 percent in 2009).12 Similar to the state of Arkansas and the state of Missouri, unemployment in the Fayetteville MSA generally rose in 2010 and was projected to be at 6.8 percent in January 2011—a figure still lower than preliminary estimates for the state of Arkansas (8.7 percent) and the state of Missouri (10.2 percent). 11 12 Source: 2009 Bureau of Labor Statistics, U.S. Department of Labor Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 22 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information Community contacts indicated that local banks continue to face financial distress as a result of the downturn in the economy. In response to issues related to poor performing loans, banks are focusing on low-risk borrowers. Due to this credit tightening, it was noted that finding funding for very low-income individuals and start-up businesses has been difficult. Community contacts stressed that the major credit needs in the area are residential real estate (FHA, conventional, and rural housing development) and commercial operating lines-of-credit. According to community contacts, Community Development Block Grant funds have been vital in the area. Under this program, grant dollars provide housing and rehabilitation assistance (loans for housing, emergency services, etc.) for LMI individuals. It was noted that financial institution participation in programs such as this is adequate. However, areas requiring more assistance include downtown revitalization, financing for small business development, and coordinating with landlords to get rental properties up to standards of healthy and adequate living conditions. The contacts noted that the economy in the northwest Arkansas area is beginning to stabilize. After the housing boom and subsequent foreclosures, vacancy rates increased in both the residential and commercial sectors. Recent data indicate that home sales are beginning to rise, as is consumer spending. Current unemployment levels are still above the pre-recession level; however, there are signs of employment stabilization, as major employers in the area are hiring back individuals who were previously laid-off. 23 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN FAYETTEVILLE MSA LENDING TEST Arvest Bank‟s Lending Test performance in the Fayetteville MSA is rated high satisfactory. Lending levels reflect good responsiveness to assessment area credit needs. The geographic distribution of loans reflects adequate penetration throughout the assessment area. The loan distribution by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. In addition, Arvest Bank is a leader in making community development loans in this assessment area. Lending Activity The bank‟s lending levels within the Fayetteville MSA reflect good responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type $(000s) % 17.5% $97,203 9.6% 351 3.0% $33,685 3.3% 25 0.2% $26,633 2.6% 3,175 26.7% $185,436 18.2% Total HMDA related 5,633 47.4% $342,957 33.7% Small Business 4,769 40.2% $599,836 59.0% Small Farm 1,470 12.4% $73,546 7.2% 11,872 100% $1,016,339 100% Home Improvement Home Purchase Multi-Family Housing Refinancing TOTAL LOANS # % 2,082 24 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in Fayetteville MSA section, this assessment area includes two low-income and 11 moderate-income census tracts, representing 19.1 percent of all assessment area census tracts. Overall, based on lending activity from all three loan categories reviewed, the bank‟s geographic distribution of loans reflects adequate penetration throughout this assessment area, including the 13 LMI census tracts. The following table displays the geographic distribution of HMDA loans in comparison to owner-occupied housing demographics for the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 6 63 1,297 347 0 3.7% 75.7% 20.3% 194 3,390 1,084 4.1% 72.5% 23.2% 26 471 133 4.1% 74.8% 21.1% 7 7 7 4.5% 31.8% 31.8% 31.8% 16 290 5,165 1,571 0.2% 4.1% 73.3% 22.3% 0.0% 100% 0.2% 11.7% 71.9% 16.2% 0.0% 100% 0.4% 9 0.2% 0 0.0% 1 0.0% 0 0.0% 0 0.0% 0 1,713 100% 4,677 100% 630 100% 22 Multi-Family TOTAL LOANS Owner Occupied Housing 0.0% 0 100% 7,042 The bank‟s HMDA lending in low-income geographies (0.2 percent) is adequate, as this performance matches the owner-occupied housing percentage and is also in line with the 2009 HMDA aggregate lending level in low-income census tracts (0.3 percent). Similarly, bank lending in moderate-income census tracts is also adequate. While the bank‟s lending in moderate-income tracts (4.1 percent) is below the owner-occupied percentage (11.7 percent), it is similar to the 2009 aggregate lending level in moderate-income census tracts (4.7 percent). Consequently, the bank‟s overall geographic distribution of HMDA loans reflects adequate penetration throughout this assessment area. 25 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Second, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table in comparison to the location of businesses throughout the bank‟s assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 11 299 1,694 487 0 2,491 0.4% 12.0% 68.0% 19.6% 0.0% 100% 0.8% 15.0% 66.0% 18.2% 0.0% 100% While below comparison data levels, the geographic distribution of the bank‟s small business loans reflects adequate penetration throughout the assessment area, including LMI geographies. The bank‟s performance in low-income tracts (0.4 percent) is below, but within adequate range of the estimated percentage of businesses located in low-income census tracts (0.8 percent) and the 2009 CRA aggregate lending level in low-income census tracts (0.7 percent). Similarly, the bank‟s performance in moderate-income tracts (12.0 percent) is just below the estimated percentage of businesses located in moderate-income census tracts (15.0 percent) and the CRA aggregate lending level in moderate-income census tracts (14.1 percent). Therefore, the bank‟s overall geographic distribution of small business loans is adequate. 26 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Finally, the geographic distribution of the bank‟s small farm loans is displayed in the following table in comparison to the location of farms throughout the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 120 569 18 0 707 0.0% 17.0% 80.5% 2.5% 0.0% 100% 0.0% 20.9% 72.7% 6.4% 0.0% 100% According to Dun & Bradstreet estimates, 20.9 percent of farms in the assessment area reported being located in moderate-income tracts (estimates indicate there are no farm lending opportunities in low-income census tracts). While the bank‟s percentage of the small farm loans in moderate-income census tracts, 17.0 percent, is slightly below the estimated percentage of farms in moderate-income census tracts, this performance is good compared to the 2009 CRA aggregate lending level in moderate-income census tracts, 15.6 percent. Therefore, the bank‟s geographic distribution of small farm loans is good. 27 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is excellent, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDA loans by borrower income level in comparison to family population income characteristics. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 191 416 490 602 14 1,713 11.2% 24.3% 28.6% 35.1% 0.8% 100% 294 651 964 2,717 51 4,677 6.3% 13.9% 20.6% 58.1% 1.1% 100% 80 135 344 24 12.7% 21.4% 54.6% 3.8% 0 0 0 47 7.5% 0 630 100% 22 22 100.0% 100% Multi-Family 0.0% TOTAL LOANS Families 0.0% 0.0% 0.0% 532 1,147 1,589 3,663 111 7,042 7.6% 16.3% 22.6% 52.0% 1.6% 100% 18.5% 18.7% 24.0% 38.8% 0.0% 100% Based on the above table, the bank‟s level of lending to low-income borrowers (7.6 percent) is lower than the low-income family population (18.5 percent). However, the bank‟s level of lending is higher than the aggregate lending level to low-income borrowers (7.2 percent), reflecting good bank performance. Similarly, the bank‟s HMDA lending to moderate-income borrowers (16.3 percent) is slightly less than the percentage of moderate-income borrowers within the assessment area (18.7 percent), but higher than aggregate lending to moderate-income borrowers (15.7 percent). Therefore, the bank‟s level of lending to LMI borrowers within the assessment area is good. 28 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size.13 Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250 <$1,000 1,747 317 281 2,345 70.5% 12.8% 11.3% 94.7% 38 32 62 132 1.5% 1.3% 2.5% 5.3% 1,785 349 343 2,477 72.1% 14.1% 13.8% 100% The bank originated a substantial majority of its small business loans (94.7 percent) to businesses with revenues of $1 million or less. The highest concentration of these loans was for loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses in the assessment area. According to Dun & Bradstreet, 90.2 percent of businesses reporting for 2009 had revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses surpasses the 2009 aggregate lending level of 13.3 percent. Therefore, the bank‟s level of lending to small businesses in the assessment area is excellent. 13 This analysis included 2,491 small business loans; however, 14 of these loans were removed from the sample because information related to business revenue size was not available. 29 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Finally, small farm loans were reviewed to determine the bank‟s lending levels to farms of different sizes. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 619 69 16 704 87.6% 9.8% 2.3% 99.6% 1 1 1 3 0.1% 0.1% 0.1% 0.4% 620 70 17 707 87.7% 9.9% 2.4% 100% Of the 707 small farm loans the bank made in this assessment area, 99.6 percent were originated to farms with revenues of $1 million dollars or less. Further, the highest concentration of these loans was in loan amounts of $1 million or less, which further demonstrates the bank‟s willingness to make credit available to small farms in the assessment area. According to Dun & Bradstreet, 97.7 percent of farms in the assessment area reported revenues of $1 million or less. In addition, the bank‟s level of lending to small farms is significantly higher than the 2009 CRA aggregate percentage of lending to small farms, 67.9 percent. Therefore, Arvest Bank‟s lending to small farms is excellent. Community Development Lending Activities Arvest Bank continues to be a leader in making community development loans in the Fayetteville MSA Assessment Area. During the review period, the bank originated or renewed 12 community development loans totaling $14.1 million within this assessment area. Ten of the loans financed construction or renovation projects providing affordable housing to LMI individuals within the assessment area. Two of the loans were for community services targeted to LMI individuals within the assessment area. 30 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Arvest Bank‟s performance under the Investment Test is rated outstanding for the Fayetteville MSA. The bank made an excellent level of qualified community development investments and grants. The bank makes significant use of complex investments to support community development initiatives, and the bank exhibits excellent responsiveness to credit and community development needs in the Fayetteville MSA Assessment Area. Investment and Grant Activity Arvest Bank has an excellent level of qualified community development investments and grants within the Fayetteville MSA. As of December 31, 2010, the bank had a balance of $12.5 million in qualified investments, representing an increase of $3.3 million (35.9 percent) since the last CRA evaluation. The bank has $6.9 million invested in MBS ($1.5 million in new investments and $5.4 million in previous review period investments still outstanding) that finance affordable housing. In addition, the bank has investments in projects associated with Low Income Housing Tax Credits (LIHTCs) that total $5.6 million. Arvest Bank also made a significant level of community development grants within the Fayetteville MSA—210 grants totaling $410,742. Among these numerous contributions were significant donations to schools serving a majority of LMI students, affordable housing organizations, and community service organizations that target children from LMI families. Community Development Initiatives In the Fayetteville MSA, the bank makes significant use of investments in LIHTCs. These investments fund the construction of new rental housing and rehabilitation of existing housing for low-income households. Responsiveness to Credit and Community Development Needs Arvest Bank exhibits excellent responsiveness to credit and community development needs. Community contacts noted that the major credit needs in this assessment area are flexible options for residential real estate loans and commercial operating lines-of-credit. The bank‟s previously mentioned investments and grants target these needs by providing liquidity in the secondary market for home loans made to LMI borrowers and by making capital available for low-income housing projects. 31 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s Service Test rating in the Fayetteville MSA is low satisfactory. Delivery systems are accessible to all geographies and individuals of different income levels in the Fayetteville MSA Assessment Area, and the bank‟s record of opening and closing branches has generally not adversely affected the accessibility of its delivery systems to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences LMI geographies and/or LMI individuals, and bank personnel provides an adequate level of community development services in this assessment area. Accessibility of Delivery Systems Arvest Bank operates 52 branch facilities, including the main office, within the Fayetteville MSA Assessment Area. The following table illustrates the distribution of these facilities by income level of geography, as compared to key assessment area demographics. Dataset Branches Branch Distribution by Geography Income Level Geography Income Level LowModerate- MiddleUpper- Unknown 0 7 37 8 0 0.0% 13.5% 71.2% 15.4% 0.0% TOTAL 52 100% Census Tracts 2.9% 16.2% 67.6% 13.2% 0.0% 100% Household Population 2.7% 13.1% 68.8% 15.5% 0.0% 100% As illustrated in the above table, Arvest Bank‟s branches in moderate-income census tracts represent 13.5 percent of all facilities in the Fayetteville MSA Assessment Area. This dispersion of service delivery systems in moderate-income geographies is in line with moderate-income demographics. While the bank does not have any branches in low-income geographies, the bank does have facilities located within close proximity of the two low-income geographies in this assessment area. Based on this information, Arvest Bank‟s delivery systems are accessible to geographies and individuals of different income levels in the Fayetteville MSA. Changes in Branch Locations During the review period, the bank did not add any branches and closed three branches in the Fayetteville MSA Assessment Area. The bank closed one drive-up facility in a low-income census tract, one drive-up facility in a middle-income census tract, and one full-service branch in an upper-income census tract. While this activity reflects a slight decrease in overall service accessibility, this minor consolidation did not disproportionally affect LMI areas or customers. Consequently the bank‟s record of opening and closing branches in this assessment area has generally not adversely affected the accessibility of delivery systems, particularly to LMI geographies and/or LMI individuals. 32 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Business hours and banking products and services are relatively consistent across all branches in the Fayetteville MSA Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in lobby and drive-up facilities at some point during the week. Most drive-up facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank staff members within the Fayetteville MSA provide an adequate level of community development services. Six bank employees provide financial expertise to community development organizations on an ongoing basis. Two of these organizations assist schools with a large proportion of LMI students, two organizations assist low-income students in obtaining higher education scholarships, one organization assists the needy in the area, and one organization is part of a government plan for the revitalization and stabilization of a moderateincome area. 33 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 FORT SMITH MULTISTATE MSA14 CRA RATING FOR FORT SMITH ARKANSAS-OKLAHOMA MSA: SATISFACTORY The Lending Test is rated: Low Satisfactory The Investment Test is rated: Low Satisfactory The Service Test is rated: High Satisfactory Major factors supporting the institution‟s Fort Smith Arkansas-Oklahoma MSA (Fort Smith MSA) rating include the following: Arvest Bank‟s lending levels reflect good responsiveness to the credit needs of the Fort Smith MSA. The bank‟s overall geographic distribution of loans reflects good penetration throughout the Fort Smith MSA. The distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among borrowers of different income levels and businesses/farms of different sizes. The bank did not make any community development loans within the Fort Smith MSA, which is reflective of past performance. The bank makes an adequate level of qualified community development investments and grants within the Fort Smith MSA. Service delivery systems are readily accessible to geographies and individuals of different income levels in the Fort Smith MSA; further, changes in branch locations have not adversely affected the accessibility of delivery systems, particularly to LMI geographies and/or LMI individuals. Arvest Bank personnel provides a relatively high level of community development services within the Fort Smith MSA. 14 This rating reflects performance within the multistate MSA. The Arkansas and Oklahoma statewide evaluations are adjusted and do not reflect performance in the parts of those states contained within the Fort Smith MSA. 34 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SCOPE OF EXAMINATION Arvest Bank has one assessment area in the Fort Smith MSA, which includes the entire multistate MSA. Arvest Bank‟s performance within the Fort Smith MSA was reviewed using full-scope examination procedures, and scoping considerations applicable to the review of this assessment area are consistent with the overall CRA examination scope as presented in the Institution, Scope of Examination section. However, as the bank had a relatively low volume of small farm loans in this assessment area, performance based on this loan category received less weight when making overall lending performance conclusions for this MSA. Finally, this evaluation included information obtained through four community contact interviews completed in the Fort Smith MSA, including one completed as part of this review. The community contact completed as part of this review took place with a community development professional who specializes in personal wealth management.15 DESCRIPTION OF INSTITUTION’S OPERATIONS IN FORT SMITH MSA Bank Structure Arvest Bank operates 17 of its 239 branches (7.1 percent) within the Fort Smith MSA Assessment Area. Of the 17 branches, three are in moderate-income census tracts, 11 are in middle-income census tracts, and three are located in upper-income census tracts (there are no low-income census tracts in the Fort Smith MSA). During this review period, the bank opened two branches and closed one branch in this assessment area. Based on this branch network and other service delivery systems, the bank is well positioned to deliver financial services to substantially all of the Fort Smith MSA Assessment Area. This assessment area is a competitive banking market with a total of 23 FDIC-insured institutions operating within the Fort Smith MSA, based on the FDIC Deposit Market Share Report as of June 30, 2010. Of the 23 financial institutions with an office in the Fort Smith MSA, Arvest Bank ranked 3rd with a deposit market share of 11.3 percent. Based on this information, Arvest Bank deposits held at branches in this assessment area account for 5.2 percent of the bank‟s total deposits. General Demographics The Fort Smith MSA is a five-county multistate MSA including three counties in Arkansas and two counties in Oklahoma. Specifically, the Arkansas portions of the multistate MSA include Crawford, Franklin, and Sebastian counties. The Oklahoma portion of the multistate MSA consists of Le Flore and Sequoyah counties. The multistate MSA is located along the western border of Arkansas and the eastern border of Oklahoma. 15 Key details from these community contact interviews are included in the next section, Description of Institution’s Operations. 35 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Based on 2000 census data, the assessment area had a total population of 273,170. Although a significant portion of the population is concentrated in Sebastian County (115,071), several other counties have sizeable populations. Crawford County had a population of 53,247, followed by Le Flore County at 48,109, Sequoya County at 38,972, and Franklin County at 17,771. According to U.S. Census Bureau estimates as of July 2009, the population in the Fort Smith MSA is growing. The total MSA population in 2009 was estimated at 293,063. This marks a total MSA population increase of approximately 7.3 percent since the 2000 census. As the demographics of this assessment area cover a wide metropolitan area, and the population is diverse, credit needs in the area are also varied, including a standard blend of consumer and business/farm credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include flexible residential real estate loan programs (specifically, programs targeting down-payment assistance such as those related to individual development accounts), homelessness/foreclosure prevention programs, and financial education. Further, as the Fort Smith MSA is an environment with significant need, coupled with an ample source of community development intermediaries (such as nonprofit agencies, higher education institutions, and government assistance entities), there is ample community development opportunity available for financial institution participation. Income and Wealth Demographics The Fort Smith MSA consists of 52 geographies. As of 2009, the HUD estimated median family income for the Fort Smith MSA was $46,500. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 0 4 40 8 0 52 7.7% 76.9% 15.4% 3,206 62,701 9,548 4.2% 83.1% 12.7% 0.0% 0 0.0% 36 0.0% 0 0.0% 100% 75,455 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 The following table displays the distribution of assessment area families by income level, as well as family population income characteristics for the states of Arkansas and Oklahoma. Family Population by Income Level Dataset Low- Moderate- Middle- Upper- TOTAL 14,885 13,479 17,310 29,781 75,455 19.7% 17.9% 22.9% 39.5% 100% 148,233 131,570 163,567 292,693 736,063 20.1% 17.9% 22.2% 39.8% 100% 187,672 168,813 200,838 370,380 927,703 20.2% 18.2% 21.6% 39.9% 100% Assessment Area Arkansas Oklahoma Housing Demographics Housing costs in the Fort Smith MSA Assessment Area appear to be affordable relative to comparable state data. The Fort Smith MSA had a housing affordability ratio of 49.0 percent as of the 2000 census, indicating that housing affordability in the assessment area is similar to the state of Arkansas (47.0 percent) and the state of Oklahoma (49.0 percent). Of the five MSA counties, housing is more affordable in Franklin County and Le Flore County (both at 52.0 percent) than Crawford County, Sebastian County, and Sequoyah County (48.0, 47.0, and 48.0 percent, respectively). The median housing value in the assessment area was $63,462, which is lower than the figures for the state of Arkansas ($67,400) and the state of Oklahoma ($67,700). Median gross monthly rent in the Fort Smith MSA is also less ($405) than both the state of Arkansas ($453) and the state of Oklahoma ($456). 37 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Industry and Employment Demographics According to 2009 Dun & Bradstreet data, there were 12,080 business entities and 317 agricultural entities operating within the Fort Smith MSA. Fort Smith is a major manufacturing hub in Arkansas. The following table depicts employment levels by industry, comparing the Fort Smith MSA economy to the state of Arkansas and the state of Oklahoma using the “Location Quotient” measure.16 Fort Smith MSA - Employment by Industry Industry Natural Resources and Mining Construction Manufacturing Trade, Transportation, and Utilities Information Financial Activities Professional and Business Services Education and Health Services Leisure and Hospitality Other Services TOTAL 3,086 4,808 21,825 23,714 1,244 4,016 10,508 15,591 9,257 2,038 % of Total 3.2% 5.0% 22.7% 24.7% 1.3% 4.2% 10.9% 16.2% 9.6% 2.1% 96,087 100% Employment LQ Arkansas 1.44 0.90 1.29 0.99 0.74 0.79 0.90 0.95 0.90 0.80 LQ Oklahoma 0.70 0.85 2.06 1.03 0.55 0.62 0.77 0.99 0.81 0.68 N/A As displayed in the previous table, the largest industries in the Fort Smith MSA are trade, transportation, and utilities; manufacturing; and education and health services. The industry mix is similar to the state of Arkansas, with a greater reliance on natural resources and mining and manufacturing. The industry mix varies significantly from the state of Oklahoma, most notably with a greater reliance on manufacturing and less reliance on information-related industry. The recent annual average unemployment rates for the Fort Smith MSA (4.9 percent in 2008 and 7.9 percent in 2009) were similar to the unemployment rate for the state of Arkansas (5.3 percent in 2008 and 7.4 percent in 2009), but higher than the state of Oklahoma (3.7 percent in 2008 and 6.6 percent in 2009).17 Similar to the state of Arkansas and the state of Oklahoma, unemployment in the Fort Smith MSA generally rose in 2010 and was projected to be at 9.2 percent in January 2011—higher than the preliminary figure for the state of Arkansas (8.7 percent) and significantly higher than the state of Oklahoma (6.9 percent). 16 17 Source: 2009 Bureau of Labor Statistics, U.S. Department of Labor Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 38 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information The community contacts characterized the Fort Smith MSA population as growing and aging, as younger entrants to the job market often leave the Fort Smith area in search of better employment opportunities. Though the Fort Smith MSA has weathered the recent economic turmoil better than some portions of Arkansas, the community contacts mentioned that the area has recently seen a sharp increase in the number of foreclosures, yet, affordable housing appears to be sufficient for current demand. Contacts noted that despite the current economic situation in which banks are tightening credit standards, it appears that banks in the area are doing a reasonable job of serving the community‟s credit needs. In general, local financial institutions are active in many community initiatives, such as chambers of commerce and housing-related advisory boards. Additionally, the community contacts noted that many lenders, including Arvest Bank, participate in down payment assistance programs benefiting home buyers. Overall, community contact information revealed that the local financial institutions are service-oriented and cater to the needs of the community. 39 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN FORT SMITH MSA LENDING TEST Arvest Bank‟s Lending Test performance in the Fort Smith MSA is rated low satisfactory. Lending levels reflect good responsiveness to the Fort Smith MSA Assessment Area credit needs. The geographic distribution of loans reflects good penetration throughout the assessment area. The loan distribution by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. However, the bank‟s continued lack of community development lending activity in this assessment area negatively impacted the bank‟s overall Lending Test rating. Lending Activity The bank‟s lending levels within the Fort Smith MSA reflect good responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type Home Improvement # % $(000s) % 454 24.9% $13,240 9.8% 71 3.9% $5,227 3.9% 9 0.5% $2,165 1.6% 382 20.9% $20,253 15.0% Total HMDA related 916 50.2% $40,885 30.2% Small Business 827 45.3% $86,675 64.0% 82 4.5% $7,872 5.8% 1,825 100% $135,432 100% Home Purchase Multi-Family Housing Refinancing Small Farm TOTAL LOANS 40 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in Fort Smith MSA section, this assessment area has zero low-income census tracts and four moderate-income census tracts, representing 7.7 percent of all assessment area census tracts. Overall, based on lending activity from all three loan categories reviewed, the geographic distribution of loans reflects good penetration throughout the assessment area, including the moderate-income census tracts. The following table displays the geographic distribution of HMDA loans in comparison to owneroccupied housing demographics for the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 17 301 84 0 4.2% 74.9% 20.9% 17 684 197 1.9% 76.2% 21.9% 121 30 78.6% 19.5% 3 6 0 33.3% 66.7% 0.0% 40 1,112 311 0.0% 2.7% 76.0% 21.3% 0.0% 100% 0.0% 3.5% 84.0% 12.5% 0.0% 100% 0.0% 0 0.0% 0 0.0% 0 3 1.9% 0.0% 0 0.0% 0 0.0% 0 402 100% 898 100% 154 100% 9 Multi-Family 0.0% TOTAL LOANS Owner Occupied Housing 0 0.0% 0 100% 1,463 The analysis of the bank‟s 2009 HMDA-lending activity revealed that lending in moderateincome census tracts is good. While the bank‟s loan penetration among moderate-income census tracts (2.7 percent) is below the comparable owner-occupied housing figure (3.5 percent), it is above that of other lenders, based upon 2009 HMDA aggregate lending performance in moderate-income census tracts (2.3 percent). 41 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table in comparison to the location of businesses throughout the bank‟s assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 26 239 152 0 417 0.0% 6.2% 57.3% 36.5% 0.0% 100% 0.0% 8.7% 75.2% 16.1% 0.0% 100% While below comparison data levels, the geographic distribution of the bank‟s small business loans reflects adequate penetration throughout the assessment area, including moderate-income geographies. The percentage of small business loans in moderate-income tracts (6.2 percent) is below but within adequate range of the estimated percentage of businesses located in moderateincome census tracts (8.7 percent) and the 2009 CRA aggregate lending level in moderateincome census tracts (7.9 percent). 42 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Finally, the geographic distribution of small farm loans is displayed in the following table in comparison to the location of farms throughout the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 0 30 4 0 34 0.0% 0.0% 88.2% 11.8% 0.0% 100% 0.0% 0.9% 92.1% 6.9% 0.0% 100% As displayed in the preceding table, the bank had a relatively low level of small farm lending in this assessment area. However, based on the limited loan activity available for review, the geographic distribution of small farm loans is adequate. While the bank did not make any small farm loans in moderate-income census tracts, this is not considered poor performance in light of the very small percentage of farms located in moderate-income census tracts (0.9 percent). The 2009 CRA aggregate lending level in moderate-income census tracts is even smaller (0.4 percent). The strong majority of the bank‟s small farms loans (88.2 percent) was made in middle-income census tracts, which is in line with the percentage of farms located in middleincome census tracts (92.1 percent). 43 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is excellent, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDA reported loans by the income level of the borrower in comparison to family population data. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 33 110 111 133 15 402 8.2% 27.4% 27.6% 33.1% 3.7% 100% 65 152 194 474 13 898 7.2% 16.9% 21.6% 52.8% 1.4% 100% 10 24 31 82 7 154 6.5% 15.6% 20.1% 53.2% 4.5% 100% 0 0 0 0 9 9 0.0% 0.0% 0.0% 0.0% 100.0% 100% 108 286 336 689 44 1,463 7.4% 19.5% 23.0% 47.1% 3.0% 100% 19.7% 17.9% 22.9% 39.5% 0.0% 100% Multi-Family TOTAL LOANS Families Based on the above table, the bank‟s level of lending to low-income borrowers (7.4 percent) is lower than the low-income family population (19.7 percent). However, the bank‟s level of lending is in line with the 2009 HMDA aggregate lending level to low-income borrowers (7.3 percent). Furthermore, the bank‟s HMDA lending to moderate-income borrowers (19.5 percent) is higher than the percentage of moderate-income borrowers within the assessment area (17.9 percent) and higher than aggregate lending to moderate-income borrowers (17.0 percent). Therefore, the bank‟s overall level of lending to LMI borrowers is good. 44 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size.18 Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250 <$1,000 302 44 29 375 73.3% 10.7% 7.0% 91.0% 20 6 11 37 4.9% 1.5% 2.7% 9.0% 322 50 40 412 78.2% 12.1% 9.7% 100% The bank‟s level of lending to small businesses within the assessment area is excellent. The bank originated a substantial majority of its small business loans (91.0 percent) to businesses with revenues of $1 million or less. The highest concentration of these loans was for loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses. According to Dun & Bradstreet estimates, 88.3 percent of assessment area businesses had revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses surpasses the 2009 CRA aggregate lending level of 25.6 percent. 18 This analysis included 417 small business loans; however, five of these loans were removed from the sample because information related to business revenue size was not available. 45 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Small farm loans were reviewed to determine the bank‟s lending levels to farms of different sizes. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 25 5 4 34 73.5% 14.7% 11.8% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 25 5 4 34 73.5% 14.7% 11.8% 100% As previously noted, the bank had a relatively low level of small farm lending in this assessment area. However, based on the limited loan activity available for review, the distribution of small farm loans by borrower‟s profile is excellent. All small farm loans made in this assessment area were originated to farmers with revenues of $1 million or less. The highest concentration of these loans was in loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small farms in the assessment area. According to Dun & Bradstreet, 97.8 percent of farms in the assessment area reported revenues of $1 million or less. The bank‟s farm lending is also higher than 2009 CRA aggregate data, which indicates that 82.9 percent of reported small farm loans were to small farms. Community Development Lending Activities Arvest Bank did not make any community development loans in the Fort Smith MSA during this reviewed period, as was the case for the bank‟s previous two CRA evaluations. 46 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Overall, Arvest Bank‟s performance under the Investment Test is rated low satisfactory for the Fort Smith MSA. The bank makes an adequate level of qualified community development investments and grants, exhibiting adequate responsiveness to credit and community development needs in the Fort Smith MSA Assessment Area. As of this evaluation date, the bank had a balance of $1.1 million in qualified investments attributable to this assessment area ($0.3 million in new investments and $0.8 million in previous review period investments still outstanding), which represents a decrease of $0.4 million (26.7 percent) since the last CRA evaluation. All of the bank‟s community development investments in the Fort Smith MSA are in MBS that finance affordable housing. Additionally, Arvest Bank made 60 grants totaling $236,293 throughout the assessment area during this review period. Among the numerous qualifying contributions were significant donations to schools serving a majority of LMI students, affordable housing organizations, and community service organizations that target children from LMI families. 47 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s Service Test rating in the Fort Smith MSA is high satisfactory. Service delivery systems are readily accessible to geographies and individuals of different income levels in the Fort Smith MSA Assessment Area, and the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences LMI geographies and/or LMI individuals, and bank personnel provides a relatively high level of community development services in the Fort Smith MSA. Accessibility of Delivery Systems Arvest Bank operates 17 branch facilities within the Fort Smith MSA Assessment Area. The following table illustrates the distribution of these facilities by income level of the geography, as compared to key assessment area demographics. Dataset Branches Branch Distribution by Geography Income Level Geography Income Level LowModerate- MiddleUpper- Unknown 0 3 11 3 0 0.0% 17.6% 64.7% 17.6% 0.0% TOTAL 17 100% Census Tracts 0.0% 7.7% 76.9% 15.4% 0.0% 100% Household Population 0.0% 4.8% 82.1% 13.1% 0.0% 100% Based on the information in the preceding table, Arvest Bank‟s service delivery systems are readily accessible to the geographies and individuals of different income levels in the Fort Smith MSA Assessment Area. Of the 17 facilities the bank operates in this assessment area, 17.6 percent are located in moderate-income census tracts, which is above both the percentage of moderate-income census tracts (7.7 percent) and the percentage of moderate-income households in the assessment area (4.8 percent). Changes in Branch Locations During the review period, the bank opened two full-service branches in middle-income geographies and closed one full-service branch in a middle-income geography. Consequently the bank‟s record of opening and closing branches in the Fort Smith MSA Assessment Area has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. 48 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Business hours and banking products and services are relatively consistent across all branches in the Fort Smith MSA Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in lobby and drive-up facilities at some point during the week. Most drive-thru facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank staff members within the Fort Smith MSA provides a relatively high level of community development services, as nine bank employees provide financial expertise to four community development organizations on an ongoing basis. Six employees work with an organization that provides affordable housing for LMI families, two work with organizations assisting schools with a majority of LMI students, and one employee works with an organization assisting low-income students to obtain higher education scholarships. 49 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 KANSAS CITY MULTISTATE MSA19 CRA RATING FOR KANSAS CITY KANSAS-MISSOURI MSA: SATISFACTORY The Lending Test is rated: High Satisfactory The Investment Test is rated: Low Satisfactory The Service Test is rated: Low Satisfactory Major factors supporting the institution‟s Kansas City Kansas-Missouri MSA (Kansas City MSA) rating include the following: Arvest Bank‟s lending levels reflect adequate responsiveness to the credit needs of the Kansas City MSA. The bank‟s overall geographic distribution of loans reflects good penetration throughout the Kansas City MSA. The distribution of loans by borrower‟s income/revenue profile reflects good penetration among borrowers of different income levels and businesses of different sizes. The bank makes a relatively high level of community development loans within this assessment area. The bank makes an adequate level of qualified community development investments and grants within the Kansas City MSA. Service delivery systems are reasonably accessible to geographies and individuals of different income levels in the Kansas City MSA. 19 This rating reflects performance within the multistate MSA. The Missouri and Kansas statewide evaluations are adjusted and do not reflect performance in the parts of those states contained within the multistate MSA. 50 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SCOPE OF EXAMINATION Arvest Bank has one assessment area in the Kansas City MSA, which includes the entire multistate MSA. Arvest Bank‟s CRA performance within the Kansas City MSA was reviewed using full-scope examination procedures, and scoping considerations applicable to the review of this assessment area are consistent with the overall CRA examination scope as presented in the Institution, Scope of Examination section. However, as previously noted, the bank entered this market largely through a 2009 bank acquisition (followed by subsequent acquisition activity), and banking operations had yet to be fully established during this review period. Consequently, overall lending volume in the Kansas City MSA was relatively low, and the bank had no small farm lending activity during the review period. Finally, information obtained through seven community contact interviews completed in the Kansas City MSA was considered as a part of this evaluation.20 DESCRIPTION OF INSTITUTION’S OPERATIONS IN KANSAS CITY MSA Bank Structure Arvest Bank operates ten of its 239 branches (4.2 percent) within the Kansas City MSA Assessment Area, all of which were added during this review period (the bank did not close any branch offices). Of the ten branches, none are located in low-income census tracts, one is in a moderate-income census tract, three are in middle-income census tracts, and six are located in upper-income census tracts. Based on the number and location of these branches in relation to the size of the Kansas City MSA, Arvest Bank is not able to effectively serve all parts of this assessment area. More specifically, the bank‟s current branch network is centered in the southern core of the MSA, putting the bank at a competitive disadvantage in the southernmost, easternmost, and northernmost counties of the MSA. This assessment area is a highly competitive banking market, with a total of 147 FDIC-insured institutions operating within the MSA, based on the FDIC Deposit Market Share Report as of June 30, 2010. Of the 147 financial institutions with an office in the Kansas City MSA, Arvest Bank ranked 27th with a deposit market share of 0.9 percent. Based on this information, Arvest Bank deposits held at branches throughout the Kansas City MSA represent 4.0 percent of the bank‟s total deposits. 20 Key details from these community contact interviews are included in the next section, Description of Institution’s Operations. 51 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 General Demographics The Kansas City MSA is a 15-county multistate MSA, including six counties in Kansas and nine counties in Missouri, covering a large portion of the border between Kansas and Missouri. The Kansas counties in the multistate MSA are Franklin, Johnson, Leavenworth, Linn, Miami, and Wyandotte. The Missouri portion of the multistate MSA consists of Bates, Caldwell, Cass, Clay, Clinton, Jackson, Lafayette, Platte, and Ray counties. Based on 2000 census data, the assessment area had a total population of 1,836,038. A significant portion of the population is concentrated in Jackson County, Missouri (654,880), and Johnson County, Kansas (451,086). The remaining eight Missouri counties report populations ranging from 8,969 to 184,006. The remaining five counties in Kansas have populations ranging from 9,570 to 157,882. The total MSA population in 2009 was estimated at 2,067,585. This marks a total MSA population increase of approximately 12.6 percent since the 2000 census. As the demographics of this assessment area cover a wide metropolitan area, and the population is diverse, credit needs in the area are also varied, including a standard blend of consumer and business/farm credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include flexible residential real estate loan programs (specifically, subsidized programs aimed at assisting first time homebuyers) and community development participation, financial and otherwise, aimed at the rehabilitation of nuisance properties. Further, as the Kansas City MSA is an environment with significant need, coupled with an ample source of community development intermediaries (such as nonprofit agencies, higher education institutions, and government assistance entities), there is a high level of community development opportunity available for financial institution participation. Income and Wealth Demographics The Kansas City MSA consists of 516 geographies. As of 2009, the HUD estimated median family income for the Kansas City MSA was $70,400. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 46 134 203 121 12 516 8.9% 26.0% 39.3% 23.4% 2.3% 100% 20,107 95,578 229,685 140,599 0 485,969 4.1% 19.7% 47.3% 28.9% 0.0% 100% 52 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 The following table displays the distribution of families, by income level, that reside in this assessment area as well as the statewide percentages for Kansas and Missouri. Family Population by Income Level Dataset Low- Moderate- Middle- Upper- TOTAL Assessment Area 88,857 91,285 114,883 190,944 485,969 18.3% 18.8% 23.6% 39.3% 100% 117,432 130,953 171,758 286,643 706,786 16.6% 18.5% 24.3% 40.6% 100% 282,730 278,477 345,089 580,250 1,486,546 19.0% 18.7% 23.2% 39.0% 100% Kansas Missouri Housing Demographics The Kansas City MSA Assessment Area had a housing affordability ratio of 43.0 percent as of the 2000 census, which indicates significantly less affordability than the state of Kansas overall (50.0 percent) but similar affordability to the state of Missouri (43.0 percent). Housing affordability varied significantly by county in the assessment area. The least affordable county was Miami County, Kansas (40.0 percent), while Wyandotte County, Kansas, was the most affordable (63.0 percent). The median housing value in the assessment area was $102,876, which is much higher than the state of Kansas ($81,000) and the state of Missouri ($86,900). Much like the affordability ratio, the median housing value also varied significantly by county. The median housing value in Johnson County, Kansas, was $149,300, while the median housing value in Wyandotte County, Kansas, was only $53,400. Median gross monthly rent in the Kansas City MSA was also significantly higher at $572 than both the state of Kansas ($498) and the state of Missouri ($484). Based on this information, housing costs in the Kansas City MSA appear to be less affordable relative to overall data for the state of Kansas and the state of Missouri. 53 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Industry and Employment Demographics According to 2009 Dun & Bradstreet data, there were 86,692 business entities and 2,317 agricultural entities operating within the Kansas City MSA. The area‟s largest private employer is a major international telecommunications company. Numerous other national and international companies are headquartered in the Kansas City MSA. The following table depicts employment levels by industry, comparing the Kansas City MSA economy to the state of Kansas and the state of Missouri using the “Location Quotient” measure. 21 Kansas City MSA - Employment by Industry Industry Natural Resources and Mining Construction Manufacturing Trade, Transportation, and Utilities Information Financial Activities Professional and Business Services Education and Health Services Leisure and Hospitality Other Services TOTAL 1,989 42,104 73,460 191,033 ND 70,131 ND 118,981 93,518 27,043 % of Total 0.3% 5.3% 9.3% 24.1% ND 8.8% ND 15.0% 11.8% 3.4% 793,348 100% Employment LQ Kansas 0.15 0.97 0.59 1.03 ND 1.34 ND 0.92 1.10 0.99 LQ Missouri 0.36 0.97 0.79 1.02 ND 1.23 ND 0.87 0.94 0.88 N/A As displayed in the previous table, the largest industries in the Kansas City MSA are Trade, transportation, and utilities; and education and health services. The industry mix is similar to both the state of Kansas and the state of Missouri, with a greater reliance on financial activities and less reliance on natural resources and mining. The recent annual average unemployment rates for the Kansas City MSA (5.8 percent in 2008 and 8.6 percent in 2009) were higher than the unemployment rates for the state of Kansas (4.5 percent in 2008 and 7.1 percent in 2009), but less than the state of Missouri (6.1 percent in 2008 and 9.3 percent in 2009).22 While monthly 2010 unemployment rates for the Kansas City MSA varied above and below the 2009 annual average rate, the projection for January 2011 (9.2 percent) indicates unemployment continues to rise. 21 22 Source: 2009 Bureau of Labor Statistics, U.S. Department of Labor (ND = “not disclosable”) Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 54 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information Community contacts noted that there is a need for affordable housing options in the urban areas of Kansas City, which is further exacerbated by the weak economy and related credit flow restrictions. Banks are tightening their underwriting standards, making it more difficult to obtain financing for housing. In addition, the housing market remains slow, and potential unemployment fears prevent many borrowers from pursuing additional debt. Without subsidized lending assistance, such as first-time homebuyers programs, the LMI population has limited options to attain homeownership. Such individuals that are successful are mainly moving out of the urban core and finding affordable homes in the north and south Kansas City areas, where the housing stock is in better condition. Even if there is an acceptable affordable house in the urban core, considerable property risk remains, as related to surrounding lots in need of rehabilitation (including foreclosures and vacant lots). Community contacts also stated that local banks appear to be serving the credit needs of the community, though there is always room for advancement. Besides housing-related credit, small consumer loans for personal expenses are a credit need in the area. Although banks are limited on what they can do, more involvement in subsidized lending would help the area. First-time homebuyers' programs, Title 1 home improvement loans, grant-writing assistance, and other investments in the area would be beneficial. Lastly, according to community contacts, marketing efforts made primarily by suburban banks could be improved to better reach LMI individuals residing in Kansas City‟s urban core. 55 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN KANSAS CITY MSA LENDING TEST Arvest Bank‟s Lending Test performance in the Kansas City MSA is rated high satisfactory. Lending levels reflect adequate responsiveness to assessment area credit needs. The geographic distribution of loans reflects good penetration throughout the assessment area. The loan distribution by borrower‟s income/revenue profile reflects good penetration among customers of different income levels and businesses of different sizes. In addition, Arvest Bank makes a relatively high level of community development loans in the Kansas City MSA Assessment Area. Lending Activity The bank‟s lending levels within the Kansas City MSA reflect adequate responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table: Summary of Lending Activity Loan Type # % $(000s) % Home Improvement 2 1.5% $101 0.2% Home Purchase 8 6.0% $2,631 4.9% Multi-Family Housing 2 1.5% $16,635 31.1% Refinancing 6 4.5% $247 0.5% 18 13.4% $19,614 36.7% 116 86.6% $33,875 63.3% 0 0.0% $0 0.0% 134 100% $53,489 100% Total HMDA related Small Business Small Farm TOTAL LOANS As the bank had not begun operations in the Kansas City MSA market until the end of 2009, the lending activity in the table above is reflective of this minimal bank presence during the review period. Consequently, these figures are significantly lower than the bank‟s lending levels in other assessment areas. However, in light of the performance context as related to the timing of the bank‟s entry into this market, the bank‟s lending activity levels are adequate. 56 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in Kansas City MSA section, this assessment area has 46 low-income census tracts and 134 moderate-income census tracts, representing 34.9 percent of all assessment area census tracts. Overall, based on lending activity from both loan categories reviewed, the geographic distribution of loans reflects good penetration throughout the assessment area, including the LMI tracts. The following table displays the geographic distribution of HMDA loans in comparison to owner-occupied housing demographics for the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 2 3 7 0 12 0.0% 16.7% 25.0% 58.3% 0.0% 100% 0 2 5 6 0 13 0.0% 15.4% 38.5% 46.2% 0.0% 100% 0 0 0 1 0 1 0.0% 0.0% 0.0% 100.0% 0.0% 100% 0 0 0 2 0 2 0.0% 0.0% 0.0% 100.0% 0.0% 100% 0 4 8 16 0 28 0.0% 14.3% 28.6% 57.1% 0.0% 100% 2.9% 18.1% 47.9% 31.1% 0.0% 100% Multi-Family TOTAL LOANS Owner Occupied Housing As displayed in the preceding table, the bank had a low level of HMDA-lending activity in this assessment area, which does not provide for a meaningful analysis. However, based on the limited activity available for review, the bank‟s geographic distribution of loans is adequate. While the bank did not make any loans in low-income census tracts, there is a relatively small percentage of owner-occupied homes in low-income census tracts (2.9 percent). Further, 2009 HMDA aggregate lending data indicate other lenders made less than one percent of HMDA loans in low-income census tracts. Bank lending in moderate-income census tracts (14.3 percent) is good. While below the percentage of owner-occupied housing in moderate-income census tracts (18.1 percent), the bank‟s percentage of loans in moderate-income census tracts is significantly higher than other lenders based on the 2009 HMDA aggregate percentage (8.3 percent). 57 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table in comparison to the location of businesses throughout the bank‟s assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 5 17 21 50 0 93 5.4% 18.3% 22.6% 53.8% 0.0% 100% 3.6% 17.5% 44.2% 33.9% 0.8% 100% The analysis of small business loans reflects excellent penetration throughout the assessment area. The bank‟s lending levels in each LMI census tract category exceeded both the percentage of businesses in LMI census tracts and the performance of other lenders. Based on 2009 CRA aggregate data, 2.5 percent of reported small business loans were made in low-income tracts and 15.8 percent were made in moderate-income tracts. As noted previously, the bank did not originate any small farm loans in this assessment area during the review period. Consequently, a geographic distribution analysis of small farm loans was not completed. 58 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is good, based on performance from both loan categories reviewed. The following table shows the distribution of HMDA reported loans by the income level of the borrower in comparison to family population data. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 2 2 1 6 1 12 16.7% 16.7% 8.3% 50.0% 8.3% 100% 2 3 3 5 0 13 15.4% 23.1% 23.1% 38.5% 0.0% 100% 0 0 1 0 0 1 0.0% 0.0% 100.0% 0.0% 0.0% 100% 0 0 0 0 2 2 0.0% 0.0% 0.0% 0.0% 100.0% 100% 4 5 5 11 3 28 14.3% 17.9% 17.9% 39.3% 10.7% 100% 18.3% 18.8% 23.6% 39.3% 0.0% 100% The bank‟s level of lending to LMI borrowers within the assessment area is good. Based on the above table, the bank‟s level of lending to low-income borrowers (14.3 percent) is lower than the low-income family population (18.3 percent). However, the bank‟s level of lending is much higher than the 2009 HMDA aggregate lending level to low-income borrowers (8.0 percent). Furthermore, the bank‟s HMDA lending to moderate-income borrowers (17.9 percent) is similar to the percentage of moderate-income borrowers within the assessment area (18.8 percent) and aggregate lending to moderate-income borrowers (17.7 percent). 59 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size. Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250 <$1,000 27 13 16 56 29.0% 14.0% 17.2% 60.2% 11 8 18 37 11.8% 8.6% 19.4% 39.8% 38 21 34 93 40.9% 22.6% 36.6% 100% The bank originated a majority of its small business loans (60.2 percent) to businesses with revenues of $1 million or less, which is less than the Dun & Bradstreet estimate of small businesses in the assessment area (87.6 percent) but above the 2009 CRA aggregate lending level to small businesses (22.4 percent). Therefore, the bank‟s level of lending to small businesses is adequate. As noted previously, the bank did not originate any small farm loans in this assessment area during this review period. Consequently, a borrower‟s profile analysis using small farm loans was not completed. Community Development Lending Activities Despite being in the Kansas City market for only a portion of the evaluation period, Arvest Bank made a relatively high level of community development loans. The bank originated two community development loans totaling $23.5 million within this assessment area. Both loans were to help build senior living facilities in conjunction with NMTCs. 60 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Overall, Arvest Bank‟s performance under the Investment Test is rated low satisfactory for the Kansas City MSA. The bank made an adequate level of qualified community development investments and grants, exhibiting adequate responsiveness to credit and community development needs in the Kansas City MSA Assessment Area. As of this evaluation date, the bank had a balance of $0.6 million in qualified investments attributable to this assessment area (all of these investments were made in a previous review period, still outstanding). All of the bank‟s community development investments in the Kansas City MSA are in MBS that finance affordable housing. Additionally, Arvest Bank made 17 qualified grants totaling $83,440 throughout the assessment area during this review period. Among the contributions were significant donations to affordable housing organizations, food banks, and community service organizations that target children from LMI families. 61 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s Service Test performance in the Kansas City MSA is rated low satisfactory. Service delivery systems are reasonably accessible to geographies and individuals of different income levels in the Kansas City MSA Assessment Area, and business hours and services do not vary in a way that inconveniences LMI geographies and/or LMI individuals. However, Arvest Bank did not provide any community development services in the Kansas City MSA Assessment Area. Accessibility of Delivery Systems Arvest Bank operates ten branch facilities within the Kansas City MSA Assessment Area. The following table illustrates the distribution of these branches by income level of the geography, as compared to key assessment area demographics: Dataset Branches Branch Distribution by Geography Income Level Geography Income Level LowModerate- MiddleUpper- Unknown 0 1 3 6 0 0.0% 10.0% 30.0% 60.0% 0.0% TOTAL 10 100% Census Tracts 8.9% 26.0% 39.3% 23.4% 2.3% 100% Household Population 4.6% 22.1% 47.5% 25.8% 0.0% 100% As illustrated in the above table, Arvest Bank‟s branches in LMI census tracts represent 10.0 percent of all branches in the Kansas City MSA Assessment Area, which is less than LMI demographic figures. However, the bank has only recently entered the Kansas City MSA market through bank acquisition activity. Therefore, based on the performance context relating to the bank‟s limited opportunity to fully mature a branch distribution strategy, the bank‟s delivery systems are reasonably accessible to the geographies and individuals of different income levels in the Kansas City MSA Assessment Area. Changes in Branch Locations As mentioned previously, the Kansas City MSA is a new assessment area for the bank, and all ten bank branches were added during this review period. Therefore, this performance criterion is not applicable to the bank‟s evaluation for this review period. 62 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Business hours and banking products and services are relatively consistent across all branches in the Kansas City MSA Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in lobby and drive-up facilities at some point during the week. Most drive-thru facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank did not provide any community development services within the Kansas City MSA Assessment Area during the review period. 63 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 ARKANSAS23 CRA RATING FOR ARKANSAS: The Lending Test is rated: The Investment Test is rated: The Service Test is rated: SATISFACTORY High Satisfactory High Satisfactory Low Satisfactory Major factors supporting the institution‟s CRA rating for Arkansas include the following: Arvest Bank‟s lending levels reflect good responsiveness to the credit needs of its Arkansas assessment areas. The bank‟s overall geographic distribution of the loans reflects adequate penetration throughout the Arkansas assessment areas. The distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among borrowers of different income levels and businesses/farms of different sizes. The bank makes a relatively high level of community development loans in Arkansas. Arvest Bank makes a significant level of qualified community development investments and grants throughout the Arkansas assessment areas. Service delivery systems are reasonably accessible to geographies and individuals of different income levels in Arkansas assessment areas; further, changes in branch locations have not adversely affected the accessibility of delivery systems, particularly to LMI geographies and/or LMI individuals. Arvest Bank personnel provides a limited level of community development services in Arkansas assessment areas. 23 The bank has branches located in Arkansas that are also part of the Fayetteville-Springdale-Rogers multistate MSA and the Fort Smith multistate MSA. Consequently, this statewide evaluation is adjusted so as not to reflect performance in the parts of Arkansas contained within a multistate MSA. Refer to the multistate MSA sections of this report for the ratings and related evaluations of the institution‟s performance in those areas. 64 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SCOPE OF EXAMINATION Arvest Bank has three separate assessment areas within the state of Arkansas. The bank‟s performance within two of these assessment areas was reviewed using full-scope CRA examination procedures, and scoping considerations applicable to the review of the Arkansas assessment areas are consistent with the overall CRA examination scope as presented in the Institution, Scope of Examination section. Arvest Bank‟s ratings in the state of Arkansas are largely based upon performance in the assessment areas reviewed under full-scope CRA examination procedures; further, in light of the bank‟s branch structure, loan and deposit activity, and supervisory history, performance in the two full-scope review assessment areas were given near equal weighting. To augment the evaluations of full-scope review assessment areas in Arkansas, one community contact interview was conducted (and five community contacts, previously completed as part of separate supervisory events, were referenced) in order to ascertain specific community credit needs, community development opportunities, and local market conditions.24 The community contact completed as part of this review was with an economic development specialist in nonMSA Arkansas. DESCRIPTION OF INSTITUTION’S OPERATIONS IN ARKANSAS The bank operates 48 branches (20.1 percent of total branches) throughout the three CRA assessment areas in the state of Arkansas. The following table gives additional detail regarding the bank‟s operations within Arkansas. Assessment Area Offices # Deposits25 ($000s) Offices % Deposits % CRA Review Procedures Little Rock MSA 24 50.0% $781,555 57.1% Full Scope NonMSA Arkansas 21 43.8% $517,836 37.8% Full Scope 3 6.3% $69,280 5.1% Limited Scope 48 100% $1,368,671 100% N/A Hot Springs MSA STATE TOTAL As displayed in the table above, the bank‟s deposits in Arkansas total $1.4 billion, which equates to 14.8 percent of total bank deposits. Further, the vast majority of these Arkansas deposits and branch resources are attributable to the full-scope review assessment areas. 24 Key details from these community contact interviews are included in the Description of Institution’s Operations sections, as applicable to the Arkansas assessment areas in which the community contacts were made. 25 Source: Federal Deposit Insurance Corporation “Deposit Market Share Report” as of June 30, 2010 65 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN ARKANSAS LENDING TEST Arvest Bank‟s Lending Test performance in the state of Arkansas is rated high satisfactory. Lending levels reflect good responsiveness to Arkansas assessment area credit needs. The bank‟s overall geographic distribution of loans reflects adequate penetration throughout Arkansas assessment areas. Further, the overall distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. Finally, Arvest Bank makes a relatively high level of community development loans within Arkansas assessment areas. Lending Activity The bank‟s lending levels in the state of Arkansas reflect good responsiveness to assessment area credit needs, based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type % $(000s) % 1,144 49.8% 40,252 31.4% 155 6.7% 14,544 11.3% 22 1.0% 18,646 14.5% 978 42.5% 54,880 42.8% Total HMDA related 2,299 39.8% 128,322 28.0% Small Business 2,793 48.3% 294,086 64.1% 687 11.9% 36,538 8.0% 5,779 100% $458,946 100% Home Improvement Home Purchase Multi-Family Housing Refinancing Small Farm TOTAL LOANS # 66 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic and Borrower Distribution As displayed in the following tables, the bank‟s overall geographic distribution of loans reflects adequate penetration throughout the bank‟s Arkansas assessment areas. Assessment Area (full-scope review) Geographic Distribution of Loans Little Rock MSA Good Arkansas NonMSA Adequate Assessment Area (limited-scope review) Geographic Distribution of Loans Hot Springs MSA Consistent Performance in the Little Rock MSA and nonMSA Arkansas assessment areas were given similar weight in developing overall conclusions. However, in light of marginally adequate performance in the Arkansas nonMSA Assessment Area, and the fact that the majority of loans in this analysis are attributable to the Arkansas nonMSA Assessment Area, the bank‟s overall geographic distribution of loans performance is adequate. Arvest Bank‟s overall loan distribution by borrower‟s profile reflects excellent performance in Arkansas assessment areas, as displayed in the following tables. Loan Distribution by Borrower’s Profile Assessment Area (full-scope review) Little Rock MSA Excellent Arkansas NonMSA Excellent Loan Distribution by Borrower’s Profile Assessment Area (limited-scope review) Hot Springs MSA Consistent 67 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Development Lending Activities Arvest Bank makes a relatively high level of community development loans within the state of Arkansas. The following table displays community development lending performance in the bank‟s three Arkansas assessment areas. Assessment Area (full-scope review) Community Development Lending Little Rock MSA Leader Arkansas NonMSA Low Level Assessment Area (limited-scope review) Community Development Lending Hot Springs MSA Below Arvest Bank‟s performance in the Little Rock MSA and nonMSA Arkansas assessments areas was weighted nearly equally in order to develop overall conclusions. However, in light of the particularly strong community development loan performance in the Little Rock MSA Assessment Area, paired with the increased significance and opportunity for community development loan activity in the Little Rock MSA Assessment Area, the bank‟s overall level of community development lending in the state of Arkansas is relatively high. The bank made four community development loans totaling $22.6 million in Arkansas assessment areas (three of these four loans are attributable to the Little Rock MSA Assessment Area). 68 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST For the state of Arkansas, Arvest Bank‟s performance under the Investment Test is rated high satisfactory. The following tables display investment and grant activity performance for the Arkansas assessment areas. Assessment Area (full-scope review) Investment and Grant Activity Little Rock MSA Significant Arkansas NonMSA Adequate Assessment Area (limited-scope review) Investment and Grant Activity Hot Springs MSA Below Arvest Bank‟s performance in the Little Rock MSA and nonMSA Arkansas assessments areas was weighted nearly equally in order to develop overall conclusions. However, in light of the increased significance and opportunity for community development investment activity in the Little Rock MSA Assessment Area, the bank‟s overall level of community development investment/grant activity in the state of Arkansas is significant. Community development investments in Arkansas assessment areas totaled $4.8 million, all of which were made in MBS ($2.4 million in new investments and $2.4 million in previous review period investments still outstanding). The bank also made community development grants totaling $404,427 in Arkansas Assessment areas. 69 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Overall, Arvest Bank‟s performance in Arkansas is rated low satisfactory under the Service Test. The bank‟s delivery systems are reasonably accessible to geographies and individuals of different income levels in Arkansas assessment areas. In addition, the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. Business hours and services in Arkansas do not vary in a way that inconveniences portions of Arkansas assessment areas, particularly LMI geographies and/or LMI individuals. Lastly, Arvest Bank provides a limited level of community development services within its Arkansas assessment areas. Accessibility of Delivery Systems As displayed in the following tables, the bank‟s delivery systems in Arkansas assessment areas are reasonably accessible to geographies and individuals of different income levels. Assessment Area (full-scope review) Accessibility of Delivery Systems Little Rock MSA Reasonably Accessible Arkansas NonMSA Reasonably Accessible Assessment Area (limited-scope review) Accessibility of Delivery Systems Hot Springs MSA Consistent 70 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Changes in Branch Locations Arvest Bank‟s record of opening and closing branches in its three Arkansas assessment areas has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. The bank‟s performance under this Service Test criterion is displayed by Arkansas assessment areas in the following tables. Assessment Area (full-scope review) Changes in Branch Locations Little Rock MSA Not Adversely Affected Arkansas NonMSA Not Adversely Affected Assessment Area (limited-scope review) Changes in Branch Locations Hot Springs MSA Consistent Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Overall, banking services and business hours do not vary in a way that inconveniences certain portions of the bank‟s Arkansas assessment areas, particularly LMI geographies and/or LMI individuals. The bank‟s performance under this Service Test criterion is displayed by Arkansas assessment area in the following tables. Reasonableness of Business Hours and Services Do Not Vary / Inconvenience Assessment Area (full-scope review) Little Rock MSA Arkansas NonMSA Do Not Vary / Inconvenience Reasonableness of Business Hours and Services Consistent Assessment Area (limited-scope review) Hot Springs MSA 71 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Development Services Arvest Bank provides a limited level of community development services across its Arkansas assessment areas. The bank‟s performance under this Service Test criterion is displayed by Arkansas assessment area in the following tables. Assessment Area (full-scope review) Community Development Services Little Rock MSA Limited Level Arkansas NonMSA Adequate Level Assessment Area (limited-scope review) Community Development Services Hot Springs MSA Below Arvest Bank performance in the Little Rock MSA and nonMSA Arkansas assessments areas was weighted nearly equally in order to develop overall conclusions. However, in light of the increased significance and opportunity for community development service activity in the Little Rock MSA Assessment Area, the bank‟s overall level of community development services in the state of Arkansas is limited. 72 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 LITTLE ROCK-NORTH LITTLE ROCK-CONWAY, ARKANSAS MSA (Full-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN LITTLE ROCK-NORTH LITTLE ROCK-CONWAY, ARKANSAS MSA Bank Structure The bank has designated the entire Little Rock-North Little Rock-Conway, Arkansas MSA (Little Rock MSA) as an assessment area, within which the bank operates 24 of its 239 branches (10.0 percent). Of the 24 branches, one is located in a low-income census tract, three are in moderate-income census tracts, 13 are in middle-income census tracts, and seven are located in upper-income census tracts. During this review period, the bank opened two branches and did not close any facilities in this assessment. Based on this branch network and other service delivery systems, the bank is adequately positioned to deliver financial services to substantially all of the Little Rock MSA Assessment Area. This assessment area is a competitive banking market, with a total of 37 FDIC-insured institutions operating within the MSA, based on the FDIC Deposit Market Share Report as of June 30, 2010. Of those 37 financial institutions, the bank is ranked 7th with a deposit market share of 5.8 percent. The deposits held at branches throughout the Little Rock MSA represent 8.4 percent of all Arvest Bank deposits. General Demographics The Little Rock MSA is a six-county area in central Arkansas anchored by the state‟s capitol and largest city, Little Rock. The six counties comprising the MSA are Faulkner, Grant, Lonoke, Perry, Pulaski, and Saline. Based on 2000 census data, the assessment area had a total population of 610,518. The majority of the population lives in Pulaski County (361,474). The remaining counties range in population from 10,209 to 86,014. According to U.S. Census Bureau estimates as of July 2009, the population in the Little Rock MSA has grown to 685,488. This marks a total population increase of approximately 12.3 percent since the 2000 census. As the demographics of this assessment area cover a wide metropolitan area, and the population is diverse, credit needs in the area are also varied, including a standard blend of consumer and business/farm credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include flexible residential real estate loan programs and community development related to affordable rental housing. Further, as the Little Rock MSA is an environment with significant need, coupled with a strong source of community development intermediaries (such as nonprofit agencies, higher education institutions, and government assistance entities), there is a high level of community development opportunity available for financial institution participation. 73 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Income and Wealth Demographics The MSA consists of 147 geographies. Based on the 2000 census, the median family income for the Little Rock MSA was $46,411, which was greater than the state of Arkansas at $38,663. As of 2009, the HUD estimated median family income for the Little Rock MSA was $60,700. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 7 34 78 28 0 147 4.8% 23.1% 53.1% 19.0% 0.0% 100% 3,789 30,200 89,974 42,429 0 166,392 2.3% 18.1% 54.1% 25.5% 0.0% 100% The following table displays the distribution of assessment area families by income level, as well as the income distribution of all Arkansas families. Family Population by Income Level Dataset Low- Moderate- Middle- Upper- TOTAL Assessment Area 32,824 30,091 37,372 66,105 166,392 19.7% 18.1% 22.5% 39.7% 100% 148,233 131,570 163,567 292,693 736,063 20.1% 17.9% 22.2% 39.8% 100% Arkansas Housing Demographics While income levels in the assessment area are relatively higher than income levels for the state of Arkansas overall, higher housing costs in the Little Rock MSA keep overall housing affordability in the assessment area on par with that of the state. The Little Rock MSA Assessment Area housing affordability ratio (47.0 percent) was the same as the state of Arkansas figure. Of the six MSA counties, buying a home is most affordable in Grant County (61.0 percent) and least affordable in Pulaski County (46.0 percent). The median housing value in the assessment area was $80,792, which is much higher than the state of Arkansas at $67,400. Median monthly gross rent in the Little Rock MSA is also higher ($528) than the state of Arkansas ($453). 74 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Industry and Employment Demographics According to 2009 Dun & Bradstreet data, there were 34,371 business entities and 576 agricultural entities operating within the Little Rock MSA. The following table depicts employment levels by industry, comparing the Little Rock MSA economy to the state of Arkansas using the “Location Quotient”26 measure. Little Rock MSA - Employment by Industry Industry 2,428 14,351 22,241 61,849 ND 18,459 39,059 47,866 29,331 ND 1.0% 5.7% 8.8% 24.5% ND 7.3% 15.5% 19.0% 11.6% ND LQ Arkansas 0.43 1.02 0.50 0.98 ND 1.38 1.27 1.11 1.08 ND 252,443 100% N/A Employment Natural Resources and Mining Construction Manufacturing Trade, Transportation, and Utilities Information Financial Activities Professional and Business Services Education and Health Services Leisure and Hospitality Other Services TOTAL % of Total As displayed in the previous table, the largest industries in the Little Rock MSA are trade, transportation, and utilities; education and health services; and professional and business services. The industry mix is similar to the state of Arkansas, with a greater reliance on financial activities and less reliance on natural resources and mining. The recent annual average unemployment rates for the Little Rock MSA (4.5 percent in 2008 and 6.2 percent in 2009) were lower than rates for the state of Arkansas (5.3 percent in 2008 and 7.4 percent in 2009).27 Similar to the state of Arkansas, the unemployment level in the Little Rock MSA continued to rise in 2010 and was projected to be at 7.4 percent in January 2011, an increase of 1.2 percent from the 2009 annual average; the state of Arkansas was projected to have an unemployment rate of 8.7 percent in January 2011. 26 27 Source: 2009 Bureau of Labor Statistics, U.S. Department of Labor (ND = “not disclosable”) Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 75 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information Community contacts indicated that the Little Rock MSA has a low cost of living with generally affordable housing. Furthermore, the Little Rock MSA has the highest per capita income in the state of Arkansas. However, community contacts stressed the need for more affordable rental housing. Additionally, contacts noted that banks in the Little Rock area provide stability with their willingness to lend and involvement in their respective communities. Still, more progress is needed, which has been hampered by the sluggish economy and the related elimination of most federally-subsidized loan products geared towards low-income individuals. Consequently, assistance is needed from local financial institutions to fill the void left by the reduction of federal government subsidies. 76 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN LITTLE ROCKNORTH LITTLE ROCK-CONWAY, ARKANSAS MSA LENDING TEST Lending levels reflect adequate responsiveness to the Little Rock MSA Assessment Area credit needs. The bank‟s overall geographic distribution of loans reflects good penetration throughout the assessment area. Further, the overall distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. Lastly under the Lending Test, Arvest Bank is a leader in making community development loans within the Little Rock MSA Assessment Area. Lending Activity The bank‟s lending levels within the Little Rock MSA reflect adequate responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type Home Improvement Home Purchase Multi-Family Housing Refinancing Total HMDA related Small Business Small Farm TOTAL LOANS # % $(000s) % 659 31.8% $24,141 11.9% 69 3.3% $7,234 3.6% 4 0.2% $8,921 4.4% 384 18.5% $21,132 10.4% 1,116 53.8% $61,428 30.3% 931 44.9% $138,377 68.2% 26 1.3% $3,047 1.5% 2,073 100% $202,852 100% 77 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in Little Rock MSA section, this assessment area includes seven low-income census tracts and 34 moderate-income census tracts, representing 27.9 percent of all assessment area census tracts. Overall, based on lending activity from all three loan categories reviewed, the bank‟s geographic distribution of loans reflects good penetration throughout this assessment area, including the 41 LMI census tracts. The following table displays the geographic distribution of HMDA loans in comparison to owner-occupied housing demographics for the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 3 28 262 213 0 506 0.6% 5.5% 51.8% 42.1% 0.0% 100% 6 43 427 302 0 778 0.8% 5.5% 54.9% 38.8% 0.0% 100% 1 26 131 90 0 248 0.4% 10.5% 52.8% 36.3% 0.0% 100% 1 1 2 0 0 4 25.0% 25.0% 50.0% 0.0% 0.0% 100% 11 98 822 605 0 1,536 0.7% 6.4% 53.5% 39.4% 0.0% 100% 1.5% 15.0% 55.4% 28.2% 0.0% 100% Multi-Family TOTAL LOANS Owner Occupied Housing Based on the information in the preceding table, the bank‟s lending performance in low-income geographies is adequate. Total HMDA lending in low-income census tracts (0.7 percent) is lower than the owner-occupied housing percentage (1.5 percent) but slightly above the 2009 HMDA aggregate lending percentage in low-income census tracts (0.6 percent). Bank lending in moderate-income census tracts is also adequate. While the bank‟s lending in moderate-income tracts (6.4 percent) is below the owner-occupied percentage (15.0 percent), it is slightly above the 2009 HMDA aggregate performance in moderate-income census tracts (6.2 percent). Therefore, the bank‟s overall geographic distribution of HMDA loans is adequate. 78 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Second, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table in comparison to the location of businesses throughout the bank‟s assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 45 89 238 205 0 577 7.8% 15.4% 41.2% 35.5% 0.0% 100% 5.3% 17.5% 51.3% 26.0% 0.0% 100% The bank‟s percentage of small business loans in low-income census tracts (7.8 percent) reflects excellent performance, as it is greater than both the estimated percentage of businesses within low-income census tracts (5.3 percent) and the 2009 CRA aggregate lending percentage (4.6 percent). The bank‟s performance in moderate-income tracts is considered good. Lending in moderate-income tracts (15.4 percent) is substantially similar to both the estimated percentage of businesses located in moderate-income census tracts (17.5 percent) and the CRA aggregate lending percentage in moderate-income census tracts (15.9 percent). Therefore, the bank‟s overall geographic distribution of small business loans reflects excellent penetration throughout the assessment area. 79 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Finally, the geographic distribution of small farm loans is displayed in the following table in comparison to the location of farms throughout the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 12 2 2 0 16 0.0% 75.0% 12.5% 12.5% 0.0% 100% 1.2% 17.7% 62.8% 18.2% 0.0% 100% As displayed in the preceding table, the bank had a relatively low level of small farm lending in this assessment area. However, based on the limited loan activity available for review, the geographic distribution of small farm loans is good. While the bank did not make any small farm loans in low-income tracts, this is not considered poor performance in light of very small percentage of farms located in low-income census tracts (1.2 percent). Furthermore, the 2009 CRA aggregate levels in low-income census tracts (1.0 percent) is even smaller. The bank‟s percentage of small farm loans in moderate-income census tracts (75.0 percent) reflects excellent performance, as it is significantly higher than both the estimated percentage of farms with in moderate-income geographies (17.7 percent) and the CRA aggregate lending percentage in moderate-income census tracts (12.9 percent). 80 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is excellent, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDA loans by the income level of the borrower in comparison to family population demographics. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 64 143 148 142 9 506 12.6% 28.3% 29.2% 28.1% 1.8% 100% 45 168 184 364 17 778 5.8% 21.6% 23.7% 46.8% 2.2% 100% 24 45 63 112 4 248 9.7% 18.1% 25.4% 45.2% 1.6% 100% 0 0 0 0 4 4 0.0% 0.0% 0.0% 0.0% 100.0% 100% 133 356 395 618 34 1,536 8.7% 23.2% 25.7% 40.2% 2.2% 100% 19.7% 18.1% 22.5% 39.7% 0.0% 100% Multi-Family TOTAL LOANS Families As indicated in the preceding table, the bank‟s level of lending to low-income borrowers (8.7 percent) is lower than the low-income family population percentage (19.7 percent). However, the bank‟s level of lending is higher than the aggregate lending level to low-income borrowers (7.2 percent), reflecting good performance. Furthermore, the bank‟s lending level to moderateincome borrowers (23.2 percent) is excellent, as it is higher than both the percentage of moderate-income borrowers within the assessment area (18.1 percent) and the aggregate lending level to moderate-income borrowers (17.7 percent). Accordingly, the bank‟s overall level of lending to LMI borrowers is excellent. 81 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size.28 Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250 <$1,000 390 76 55 521 68.1% 13.3% 9.6% 90.9% 18 14 20 52 3.1% 2.4% 3.5% 9.1% 408 90 75 573 71.2% 15.7% 13.1% 100% The bank originated a substantial majority of its small business loans (90.9 percent) to businesses with gross annual revenues of $1 million or less. The highest concentration of these loans is for loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses in the assessment area. According to Dun & Bradstreet estimates, 89.0 percent of assessment area businesses had revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses surpasses the 2009 CRA aggregate lending level of 21.9 percent. Based on this information, the bank‟s level of lending to small businesses is excellent. 28 This analysis included 577 small business loans; however, four of these loans were removed from the sample because information related to business revenue size was not available. 82 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Small farm lending performance was analyzed to determine the bank‟s lending levels to farms of different sizes. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 12 2 2 16 75.0% 12.5% 12.5% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 12 2 2 16 75.0% 12.5% 12.5% 100% As displayed in the preceding table, the bank had a relatively low level of small farm loan activity in this assessment area. However, based on the limited loan activity available for review, the distribution of small farm loans by borrower‟s profile is excellent. All of the bank‟s small farm loans were made to farmers with revenues of $1 million dollars or less. Additionally, the strong majority of these loans were in amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small farms. According to 2009 Dun & Bradstreet estimates, 96.5 percent of farms in the assessment area reported revenues of $1 million or less. Furthermore, the bank‟s small farm lending performance is significantly higher than the 2009 CRA aggregate level of lending to small farms, 72.3 percent. Community Development Lending Activities Arvest Bank continues to be a leader in making community development loans in the Little Rock MSA assessment area. The bank originated or renewed three community development loans totaling $22.5 million within this assessment area since the previous evaluation. Two of the loans financed construction or renovation projects providing affordable housing to LMI individuals. The remaining loan was for a project to revitalize a low-income census tract. 83 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST The bank made a significant level of qualified community development investments and grants, exhibiting good responsiveness to credit and community development needs in the Little Rock MSA Assessment Area. As of this evaluation date, the bank had a balance of $3.8 million in qualified investments attributable to this assessment area, which represents a decrease of $1.1 million (22.4 percent) since the last CRA evaluation. All of the bank‟s qualified investments are in MBS that finance affordable housing ($2.4 million in new investments and $1.4 million in previous review period investments still outstanding). Additionally, Arvest Bank made a significant level of community development grants within the Little Rock MSA. The bank made 76 grants and donations totaling $190,061 during this review period. Among these numerous grants were significant donations to affordable housing organizations, food banks, and community service organizations that target children from LMI families. 84 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s service delivery systems are reasonably accessible to the geographies and individuals of different income levels in this assessment area. The bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. Business hours and retail services do not vary in a way that inconveniences LMI geographies and/or individuals. Finally under the Service Test, Arvest Bank personnel provides a limited level of community development services within this assessment area. Accessibility of Delivery Systems Arvest Bank operates 24 branch facilities within the Little Rock MSA Assessment Area. The following table illustrates the distribution of these facilities by income level of geography, as compared to key assessment area demographics. Dataset Branches Branch Distribution by Geography Income Level Geography Income Level LowModerate- MiddleUpper- Unknown 1 3 13 7 0 4.2% 12.5% 54.2% 29.2% 0.0% TOTAL 24 100% Census Tracts 4.8% 23.1% 53.1% 19.0% 0.0% 100% Household Population 2.9% 18.6% 53.2% 25.2% 0.0% 100% As illustrated in the above table, Arvest Bank‟s branches in LMI census tracts represent 16.7 percent of all branches in the Little Rock MSA Assessment Area. The dispersion of service delivery systems in low-income census tracts (4.2 percent) is comparable to the percentage of low-income census tracts (4.8 percent) and greater than the household population percentages in these tracts (2.9 percent). While, the dispersion of branches in moderate-income tracts (12.5 percent) is less than the percentage of moderate-income geographies (23.1 percent) and households (18.6 percent), branch dispersion in moderate-income areas is still reasonable. Therefore, overall service delivery systems are reasonably accessible to geographies and individuals of different income levels in the assessment area. Changes in Branch Locations The bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems, particularly in LMI geographies and/or to LMI individuals. During the review period, the bank opened two branches in the Little Rock MSA. One branch was opened in a middle-income census tract, and one was opened in an upper-income census tract. 85 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Business hours and banking products and services are relatively consistent across all branches in the Little Rock MSA Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in lobby and drive-up facilities at some point during the week. Most drive-thru facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank staff members provided a limited level of community development services within the Little Rock MSA Assessment Area. One bank employee provided financial expertise to a community service organization assisting the homeless in the Little Rock area. 86 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 HOT SPRINGS, ARKANSAS MSA (Limited-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN HOT SPRINGS, ARKANSAS MSA This assessment area includes the entire Hot Springs, Arkansas MSA, which is comprised of Garland County. Arvest Bank operates three branch offices in this assessment area. The tables below detail key demographics relating to this assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Household Population Business Institutions Agricultural Institutions Low- Moderate- Middle- Upper- Unknown TOTAL 0 6 11 2 0 19 0.0% 31.6% 57.9% 10.5% 0.0% 100% 0 4,475 17,456 3,465 0 25,396 0.0% 17.6% 68.7% 13.6% 0.0% 100% 0 8,415 24,565 4,816 0 37,796 0.0% 22.3% 65.0% 12.7% 0.0% 100% 0 1,342 2,911 620 0 4,873 0.0% 27.5% 59.7% 12.7% 0.0% 100% 0 5 51 4 0 60 0.0% 8.3% 85.0% 6.7% 0.0% 100% Assessment Area Demographics by Population Income Level Demographic Type Family Population Household Population Population Income Classification Low4,830 19.0% 8,444 22.3% Moderate4,587 18.1% 6,545 17.3% 87 Middle5,857 23.1% 7,382 19.5% Upper10,122 39.9% 15,425 40.8% TOTAL 25,396 100% 37,796 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN HOT SPRINGS, ARKANSAS MSA LENDING TEST Arvest Bank‟s overall lending performance in this assessment area is consistent with Lending Test performance for the state of Arkansas, as displayed in the following table. For more detailed information relating to the bank‟s Lending Test performance in this assessment area, see the tables contained in Appendix C. Lending Test Criteria Performance Lending Activity Exceeds Geographic Distribution of Loans Consistent Distribution of Loans by Borrower‟s Profile Below Community Development Lending Activities Below OVERALL CONSISTENT While the bank‟s performance under the borrower‟s profile criterion is below overall state performance, it is still adequate (the overall state of Arkansas distribution of loans by borrower‟s profile is excellent). However, the bank did not make any community development loans in this assessment area, reflecting less than adequate performance. INVESTMENT TEST Arvest Bank‟s community development investment and grant levels in the Hot Springs MSA Assessment Area are below overall Investment Test performance for the state of Arkansas. Arvest Bank did not make any new community development investments during the review period. However, the bank had investments made in a previous review period, still outstanding of $119,749 attributable to this assessment area; during the review period, the bank made 12 grants totaling $8,545. 88 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST The bank‟s Service Test performance in this assessment area is consistent with the bank‟s overall Service Test performance in the state of Arkansas, as detailed in the following table. Service Test Criteria Performance Accessibility of Delivery Systems Consistent Changes in Branch Locations Consistent Reasonableness of Business Hours and Services Consistent Community Development Services Below OVERALL CONSISTENT 89 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 NONMETROPOLITAN ARKANSAS STATEWIDE AREA (Full-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN NONMETROPOLITAN ARKANSAS Bank Structure Arvest Bank has one assessment area within nonMSA Arkansas, where it operates 21 of its 239 branches (8.8 percent). Of the 21 branches, 19 are in middle-income census tracts, and two are located in upper-income census tracts. During this review period, the bank opened one office in a middle-income census tract; no branches were closed. Based on this branch network and other service delivery systems, the bank is largely able to serve the primary areas of central-west Arkansas and the far north portion of the assessment area (near the Arkansas-Missouri border), with secondary accessibility to the far eastern portion of the assessment area and the northcentral section of Arkansas. Based on the FDIC Deposit Market Share Report as of June 30, 2010, 50 FDIC-insured institutions operated at least one office within this assessment area, and the bank had the fourth highest deposit market share percentage (5.9 percent). The deposits held at branches throughout the nonMSA Arkansas Assessment Area represent 5.6 percent of all Arvest Bank deposits. General Demographics The nonMSA Arkansas Assessment Area is a 22-county area that covers the central-west and north-central portions of Arkansas, including the counties of Baxter, Boone, Carroll, Cleburne, Conway, Fulton, Hot Spring, Izard, Johnson, Logan, Marion, Montgomery, Newton, Polk, Pope, Prairie, Scott, Searcy, Stone, Van Buren, White, and Yell. There are only two cities in this assessment area with populations over 20,000 according to U.S. Census Bureau estimates as of July 2009 (Russellville in Pope County with a population of 27,588 and Searcy in White County with a population of 23,341). Based on 2000 census data, the assessment area had a total population of 496,066. The county with the largest population is White County (67,165). The remaining counties range in population from 8,261 to 54,469. According to U.S. Census Bureau estimates as of July 2009, the population in the nonMSA Arkansas assessment area has grown to 526,220. This marks a total population increase of approximately 6.1 percent since the 2000 census. As the demographics of this assessment area cover an expansive part of rural Arkansas, credit needs in the area are also varied, including a standard blend of consumer and business/farm credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include increased access to credit for businesses (particularly, as related to business expansion), flexible personal debt consolidation products, and financial education programs. Further, many parts of this assessment area are sparsely populated, and, while there is a significant need for community development involvement, oftentimes these rural areas lack community development resources from which to draw. Of the 99 middle-income census tracts in this assessment area, 24 were categorized as “underserved” and 20 were 90 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 “distressed” in 2009—12 of these census tracts were both underserved and distressed.29 Income and Wealth Demographics The assessment area consists of 112 geographies. Based on 2000 census data, the median family income for the assessment area was $34,817, which is slightly higher than the nonMSA Arkansas figure, $34,263. As of 2009, the HUD estimated median family income for nonMSA Arkansas was $43,500. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 0 3 99 10 0 112 0.0% 2.7% 88.4% 8.9% 0.0% 100% 0 3,055 124,576 15,306 0 142,937 0.0% 2.1% 87.2% 10.7% 0.0% 100% The following table displays the distribution of assessment area families by income level, as well as the distribution of families for the state of Arkansas overall. Family Population by Income Level Dataset Low- Moderate- Middle- Upper- TOTAL Assessment Area 25,869 26,749 32,952 57,367 142,937 18.1% 18.7% 23.1% 40.1% 100% 148,233 131,570 163,567 292,693 736,063 20.1% 17.9% 22.2% 39.8% 100% Arkansas 29 See the glossary in Appendix E for additional detail regarding the categories “underserved” and “distressed” under the definition of community development. 91 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Housing Demographics The nonMSA Arkansas Assessment Area had a housing affordability ratio of 45.0 percent as of the 2000 census, which indicates that housing in the assessment area was slightly less affordable than the state of Arkansas (47.0 percent) and significantly less affordable than nonMSA Arkansas overall (50.0 percent). Of the 22 counties in this assessment area, housing was most affordable in Prairie County (59.0 percent), while Carroll County had the lowest affordability ratio (34.0 percent). The median housing value in the assessment area was $64,114, which is lower than the state of Arkansas ($67,400) but higher than nonMSA Arkansas ($55,810). The median gross monthly rent in the assessment area ($402) is also lower than the state of Arkansas figure ($453) but higher than the figure for nonMSA Arkansas overall ($389). Industry and Employment Demographics According to 2010 Dun & Bradstreet data, there were 25,137 business entities and 1,253 agricultural entities operating within the nonMSA Arkansas Assessment Area. Based on this information, the following table displays the assessment area industry mix. 92 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Industry Total Businesses Accommodation and Food Services Admn., Support, Waste and Rem. Svc. Agric., Forestry, Fishing and Hunting Arts, Entertainment, and Recreation Construction Educational Services Finance and Insurance Health Care and Social Assistance Information Manufacturing Mgmt. of Comp. and Enterprises Mining Other Services (except Public Admn) Prof., Scientific, and Tech. Svc. Public Administration Real Estate and Rental and Leasing Retail Trade Transportation Utilities Wholesale Trade TOTAL % of Total 1,319 5,963 1,253 386 2,338 316 611 1,433 341 1,002 28 50 3,339 1,606 321 951 3,352 736 87 958 5.0% 22.6% 4.7% 1.5% 8.9% 1.2% 2.3% 5.4% 1.3% 3.8% 0.1% 0.2% 12.7% 6.1% 1.2% 3.6% 12.7% 2.8% 0.3% 3.6% 26,390 100% As displayed in the previous table, the largest industries in the assessment area are administrative, support, waste and removal services; retail trade; and other services. The annual unemployment rates in the assessment area varied significantly by county.30 The lowest 2008 average annual unemployment rate was 4.3 percent (Carroll and Yell counties), and the highest unemployment rate was 6.4 percent (Izard County). In 2009, 5.6 percent was the lowest average annual unemployment rate (Carroll County), and the highest unemployment rate was 11.1 percent (Marion County). In comparison, the average annual unemployment rates for the state of Arkansas were 5.3 percent in 2008 and 7.4 percent in 2009. 30 Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 93 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information According to community contacts, overall unemployment in nonMSA Arkansas has remained relatively low compared to national and state averages. Many communities have seen increases in population, particularly in the Hispanic population. While some nonMSA areas are becoming too saturated with financial institutions, community contacts stated that credit is tight. The greatest need in most communities is small business lending, followed by residential real estate lending. Arvest Bank was noted as a top performer in various assessment area communities, though the community contacts stated that there are a number of ways that banks could advance their involvement. First, local businesses need increased access to credit in order to expand operations. With the population influx, job retention and creation are of utmost importance. In addition, there is a need for affordable housing in many areas. This includes rehabbing existing housing and new construction. Several other community programs seeking financial institution assistance are affordable loan programs for debt consolidation, home improvement, and home purchases, particularly for individuals with both flawed credit and no credit. Community contacts stated that financial education to LMI community members would be helpful as well. 94 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT NONMETROPOLITAN ARKANSAS TO PERFORMANCE TESTS IN LENDING TEST Lending levels reflect excellent responsiveness to nonMSA Arkansas Assessment Area credit needs. The bank‟s overall geographic distribution of loans reflects adequate penetration throughout the assessment area. Further, the overall distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. Lastly, Arvest Bank makes a low level of community development loans in the nonMSA Arkansas Assessment Area. Lending Activity The bank‟s lending levels within the nonMSA Arkansas Assessment Area reflect excellent responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type % $(000s) 385 11.3% $12,965 5.7% Home Purchase 78 2.3% $6,288 2.8% Multi-Family Housing 13 0.4% $2,348 1.0% 571 16.8% $32,382 14.2% Total HMDA related 1,047 30.9% $53,983 23.7% Small Business 1,685 49.7% $139,843 61.5% 661 19.5% $33,491 14.7% 3,393 100% $227,317 100% Home Improvement Refinancing Small Farm TOTAL LOANS # 95 % Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in nonMSA Arkansas section, this assessment area does not contain any low-income census tracts and only has three moderateincome census tracts (2.7 percent of all assessment area census tracts). Overall, based on lending activity from all three loan categories reviewed, the geographic distribution of loans reflects adequate penetration throughout the assessment area. The following table displays the geographic distribution of HMDA loans in comparison to owner-occupied housing demographics for the assessment area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 1 271 68 0 340 0.0% 0.3% 79.7% 20.0% 0.0% 100% 0 2 757 100 0 859 0.0% 0.2% 88.1% 11.6% 0.0% 100% 0 0 110 10 0 120 0.0% 0.0% 91.7% 8.3% 0.0% 100% 0 0 12 0 0 12 0.0% 0.0% 100.0% 0.0% 0.0% 100% 0 3 1,150 178 0 1,331 0.0% 0.2% 86.4% 13.4% 0.0% 100% 0.0% 2.4% 87.4% 10.3% 0.0% 100% Multi-Family TOTAL LOANS Owner Occupied Housing As displayed in the previous table, the bank‟s level of lending in moderate-income census tracts is below comparison data. However, based on the bank‟s performance context, the geographic distribution of HMDA loans is adequate. The bank‟s level of lending in moderate-income census tracts (0.2 percent) is below both the percentage of owner-occupied housing in moderateincome census tracts (2.4 percent) and the 2009 HMDA aggregate lending level in moderateincome census tracts (1.6 percent). However, as noted in the Description of Institution’s Operations in nonMSA Arkansas section, there are two portions of the bank‟s nonMSA Arkansas Assessment Area, where the bank‟s accessibility to services is limited—north-central Arkansas and the far eastern portion of the assessment area. The only three moderate-income census tracts in this assessment area are within north-central Arkansas (the far eastern section of the assessment area contains only middle- and upper-income census tracts, where the bank‟s loan 96 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 penetration was also sparse). Furthermore, the three moderate-income census tracts in question are located in three separate counties, Newton, Searcy, and Van Buren. Within these three counties, there are ten financial institutions operating 21 branch facilities,31 which indicate these counties are adequately served by financial institutions, and, consequently, Arvest Bank is at a competitive disadvantage in penetrating these areas. Therefore, in light of performance context relating to the bank‟s limited service accessibility in north-central Arkansas, the bank‟s geographic distribution of HMDA loans is adequate. Next, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table in comparison to the location of businesses throughout the bank‟s assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 3 843 83 0 929 0.0% 0.3% 90.7% 8.9% 0.0% 100% 0.0% 1.7% 87.6% 10.7% 0.0% 100% As displayed in the previous table, the bank‟s level of lending in moderate-income census tracts is below comparison data. The bank‟s level of lending in moderate-income census tracts (0.3 percent) is below both the percentage of businesses in moderate-income census tracts (1.7 percent) and the 2009 CRA aggregate lending level in moderate-income census tracts (2.2 percent). However, in light of performance context32 relating to the bank‟s limited service accessibility in north-central Arkansas, the bank‟s geographic distribution of small business loans is adequate. 31 32 Source: Federal Deposit Insurance Corporation Deposit Market Share Report as of June 30, 2010 See the geographic distribution of HMDA loans analysis in this section, for additional discussion regarding the bank‟s performance context as it relates to this analysis. 97 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Finally, the geographic distribution of small farm loans is displayed in the following table in comparison to the location of farms throughout the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 1 257 37 0 295 0.0% 0.3% 87.1% 12.5% 0.0% 100% 0.0% 1.5% 89.8% 8.8% 0.0% 100% As displayed in the previous table, the bank‟s level of lending in moderate-income census tracts is below comparison data. The bank‟s level of lending in moderate-income census tracts (0.3 percent) is below both the percentage of businesses in moderate-income census tracts (1.5 percent) and the 2009 CRA aggregate lending level in moderate-income census tracts (12.7 percent). However, in light of performance context33 relating to the bank‟s limited service accessibility in north-central Arkansas, the bank‟s geographic distribution of small farm loans is adequate. 33 See the geographic distribution of HMDA loans analysis in this section, for additional discussion regarding the bank‟s performance context as it relates to this analysis. 98 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is excellent, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDAreported loans by the income level of the borrower in comparison to family population demographics. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Borrower Income Level Low- Moderate- Middle- Upper- Unknown 31 66 102 137 4 9.1% 19.4% 30.0% 40.3% 1.2% 61 132 180 473 13 7.1% 15.4% 21.0% 55.1% 1.5% 27 22 58 22.5% 18.3% 48.3% 0 0 0 8 6.7% 0 5 4.2% TOTAL 340 100% 859 100% 120 100% 12 12 100% 100% Multi-Family TOTAL LOANS Families 0.0% 0.0% 0.0% 0.0% 100 225 304 668 34 1,331 7.5% 16.9% 22.8% 50.2% 2.6% 100% 18.1% 18.7% 23.1% 40.1% 0.0% 100% The bank‟s level of lending to low-income borrowers within the assessment area is good. While the bank‟s lending level to low-income borrowers (7.5 percent) is lower than the low-income family population (18.1 percent), it is significantly higher than the 2009 HMDA aggregate lending level to low-income borrowers (5.2 percent). Similarly, the bank‟s HMDA lending to moderate-income borrowers (16.9 percent) is only slightly below the percentage of moderateincome families within the assessment area (18.7 percent) and higher than aggregate lending to moderate-income borrowers (14.9 percent). Therefore, the bank‟s distribution of HMDA loans among customers of different income levels is good. 99 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size. Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Loan Amounts in $000s >$100<$250 >$250 <$1,000 743 90 51 884 81.0% 9.8% 5.6% 96.4% 13 10 10 33 1.4% 1.1% 1.1% 3.6% 756 100 61 917 82.4% 10.9% 6.7% 100% Greater Than $1 Million TOTAL TOTAL <$100 The bank‟s level of lending to small businesses is excellent. The bank originated a substantial majority of its small business loans (96.4 percent) to businesses with revenues of $1 million or less. The highest concentration of these loans was for loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses in the assessment area. According to Dun & Bradstreet estimates, 91.5 percent of businesses reporting for 2009 had revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses surpasses the 2009 CRA aggregate lending level of 24.4 percent. 100 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Small farm lending performance was analyzed to determine the bank‟s lending levels to farms of different sizes. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s <$100 >$100<$250 >$250<$500 TOTAL 260 25 9 294 88.1% 8.5% 3.1% 99.7% 0 0 1 1 0.0% 0.0% 0.3% 0.3% 260 25 10 295 88.1% 8.5% 3.4% 100% All but one of the bank‟s small farm loans (99.7 percent) made in this assessment area were originated to farmers with revenues one of $1 million dollars or less. Additionally, the largest concentration of these loans was in loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small farms in the assessment area. According to Dun & Bradstreet estimates, 98.9 percent of farms in the assessment area reported revenues of $1 million or less. The bank‟s small farm lending level is significantly higher than the 2009 CRA aggregate lending level to small farms, 82.5 percent. Therefore, the bank‟s distribution of small farm loans by borrower‟s revenue profile is excellent. Community Development Lending Activities Arvest Bank makes a low level of community development loans in the nonMSA Arkansas Assessment Area. The bank originated one community development loan totaling $95,000 within this assessment area since the previous evaluation. This loan was made to assist a school district serving a large portion of students from LMI families. 101 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST The bank made an adequate level of qualified community development investments and grants, exhibiting good responsiveness to credit and community development needs in the nonMSA Arkansas Assessment Area. As of the evaluation date, the bank had a balance of $0.9 million in qualified investments attributable to this assessment area, which represents a decrease of $0.4 million (30.8 percent) since the last CRA evaluation. All of the bank‟s qualified investments are in MBS that finance affordable housing, which were made in a previous review period, still outstanding. Additionally, Arvest Bank made a significant level of community development grants within the assessment area. The bank made 134 qualified grants during this review period, which totaled $205,821. Among these numerous grants were significant donations to local schools serving a large majority of students from LMI families, affordable housing organizations, food banks, and community service organizations that target children from LMI families. 102 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s service delivery systems are reasonably accessible to the geographies and individuals of different income levels in the nonMSA Arkansas Assessment Area. The bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. Business hours and retail services do not vary in a way that inconveniences LMI geographies and/or LMI individuals. Finally, Arvest Bank personnel provides an adequate level of community development services within this assessment area. Accessibility of Delivery Systems Arvest Bank operates 21 branch facilities within the nonMSA Arkansas Assessment Area. The following table illustrates the distribution of these facilities by income level of the geography, as compared to key assessment area demographics. Dataset Branches Branch Distribution by Geography Income Level Geography Income Level LowModerate- MiddleUpper- Unknown 0 0 19 2 0 0.0% 0.0% 90.5% 9.5% 0.0% TOTAL 21 100% Census Tracts 0.0% 2.7% 88.4% 8.9% 0.0% 100% Household Population 0.0% 2.2% 87.7% 10.1% 0.0% 100% While the bank does not operate any branches in moderate-income census tracts within the nonMSA Arkansas Assessment Area, these moderate-income census tracts represent a very small part of the overall assessment area. Further, the moderate-income geographies are located an extended distance from the bank‟s core markets. As displayed in the table above, the substantial majority of the bank‟s branches are located in middle-income census tracts, which is commensurate with the overall makeup of the assessment area. Therefore, the bank‟s delivery systems are reasonably accessible to the geographies and individuals of different income levels in the assessment area. Changes in Branch Locations The bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or to LMI individuals. During the review period, the bank opened one branch in this assessment area, which is in a middle-income census tract. 103 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Business hours and banking products and services are relatively consistent across all branches in the nonMSA Arkansas Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in their lobby and drive-up facilities at some point during the week. Most drive-thru facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank staff members provided an adequate level of community development services within the nonMSA Arkansas Assessment Area. Three bank employees provided financial expertise on an ongoing basis to community development organizations. Two employees assisted affordable housing organizations, and another employee served an organization that helps low-income students obtain higher education scholarships. 104 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 KANSAS34 CRA RATING FOR KANSAS: The Lending Test is rated: The Investment Test is rated: The Service Test is rated: SATISFACTORY High Satisfactory Needs to Improve Low Satisfactory Major factors supporting the institution‟s state of Kansas rating include the following: Arvest Bank‟s lending levels reflect excellent responsiveness to the credit needs of its Kansas assessment area. The bank‟s overall geographic distribution of the loans reflects adequate penetration throughout the Kansas assessment area. The distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among borrowers of different income levels and businesses/farms of different sizes. For the second consecutive CRA evaluation period, the bank did not make any community development loans in the Kansas assessment area. Arvest Bank makes a poor level of qualified investments and grants in the Kansas assessment area. Service delivery systems are reasonably accessible to geographies and individuals of different income levels in the Kansas assessment area; further, the bank‟s record of opening/closing branches has not adversely affected the accessibility of delivery systems, particularly to LMI geographies and/or LMI individuals. For the second consecutive CRA evaluation period, the bank did not provide any community development services within the Kansas assessment area. 34 The bank has branches located in Kansas that are also part of the Kansas City multistate MSA. Consequently, this statewide evaluation is adjusted so as not to reflect performance in the parts of Kansas contained within a multistate MSA. Refer to the multistate MSA section of this report for the rating and related evaluation of the institution‟s performance in that area. 105 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SCOPE OF EXAMINATION Arvest Bank has one assessment area within the state of Kansas, which was reviewed using fullscope CRA examination procedures. Consequently, Arvest Bank‟s ratings in the state of Kansas are based solely on this single assessment area. Scoping considerations applicable to the review of the Kansas assessment area are consistent with the overall CRA examination scope as presented in the Institution, Scope of Examination section. To augment the evaluation of the bank‟s Kansas assessment area, two community contact interviews were conducted in order to ascertain specific community credit needs, community development opportunities, and local market conditions.35 Both community contacts specialize in economic development targeted to the southeast corner of Kansas. DESCRIPTION OF INSTITUTION’S OPERATIONS IN KANSAS Bank Structure Arvest Bank operates one of its 239 branches (0.4 percent) within the nonMSA Kansas Assessment Area, which is in a middle-income census tract. Based on the bank‟s very limited branch presence in this assessment area, Arvest Bank is not able to effectively serve all parts of the assessment area, particularly the two northernmost counties of Bourbon and Crawford. This assessment area is a competitive banking market, with a total of 35 FDIC-insured institutions operating within the assessment area, based on the FDIC Deposit Market Share Report as of June 30, 2010. Of the 35 financial institutions with an office in this assessment area, the bank ranked 23rd with a deposit market share of 1.2 percent. Based on this information, Arvest Bank deposits held at branches throughout nonMSA Kansas Assessment Area represent 0.3 percent of the bank‟s total deposits. General Demographics The nonMSA Kansas Assessment Area is a six-county area that covers the southeastern corner of the state of Kansas; it includes the following counties: Bourbon, Chautauqua, Cherokee, Crawford, Labette, and Montgomery. According to U.S. Census Bureau estimates as of July 2009, the largest city in this assessment area is Pittsburg in Crawford County with a population of 19,639. Based on 2000 census data, the assessment area had a total population of 139,672. The county with the largest population is Crawford County (38,242). The remaining counties range in population from 4,359 to 36,252. According to U.S. Census Bureau estimates as of July 2009, the population in the nonMSA Kansas Assessment Area has decreased to 134,592. This marks a total population decrease of approximately 3.6 percent since the 2000 census. 35 Key details from these community contact interviews are included in the next section, Description of Institution’s Operations section. 106 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 As the demographics of this assessment area cover an expansive part of rural Kansas, credit needs in the area are varied and include a mix of consumer and business/farm credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include increased access to credit for businesses (particularly, as related to storefront operations and microloan programs), revolving home improvement loans, and participation in tax credit programs. Further, many parts of this assessment area are sparsely populated, and, while there is significant need for community development involvement, oftentimes these rural areas lack community development resources from which to draw.36 Income and Wealth Demographics The assessment area consists of 44 geographies. Based on the 2000 census, the median family income for the assessment area was $38,562, which was below the nonMSA Kansas figure, $41,490. As of 2009, the HUD estimated median family income for nonMSA Kansas to be $52,100. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 0 9 34 1 0 44 20.5% 77.3% 2.3% 5,578 30,539 1,312 14.9% 81.6% 3.5% 0.0% 0 0.0% 0.0% 0 100% 37,429 0.0% 100% The following table displays the distribution of assessment area families by income level, compared to the family distribution for nonMSA Kansas. Family Population by Income Level Dataset Low- Moderate- Middle- Upper- TOTAL Assessment Area 7,616 7,781 9,370 12,662 37,429 20.3% 20.8% 25.0% 33.8% 100% 117,432 171,758 130,953 286,643 706,786 16.6% 24.3% 18.5% 40.6% 100% NonMSA Kansas 36 Of the 34 middle-income census tracts in this assessment area, one was categorized as “underserved” in 2009. See the glossary in Appendix E for additional detail regarding the term “underserved” under the definition of community development. 107 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Housing Demographics Housing in the assessment area appears to be very affordable. The nonMSA Kansas Assessment Area had a housing affordability ratio of 62.0 percent as of the 2000 census, which indicates greater affordability than nonMSA Kansas overall (58.0 percent). Of the six counties in this assessment area, housing was most affordable in Chautauqua County (84.0 percent), while Crawford County (53.0 percent) had the lowest affordability ratio. The remaining four counties have affordability ratios ranging from 63.0 to 69.0 percent. The median housing value in the assessment area was $48,609, which is significantly lower than nonMSA Kansas at $57,883. Median gross monthly rent in the assessment area ($410) was similar to nonMSA Kansas ($405). Industry and Employment Demographics According to 2010 Dun & Bradstreet data, there were 6,523 business entities and 638 agricultural entities operating within the nonMSA Kansas Assessment Area. The following table depicts the number of businesses by industry in the assessment area. 108 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Total Businesses 295 1,333 638 92 517 87 200 528 96 300 4 36 1,015 454 73 267 755 175 23 273 Industry Accommodation and Food Services Admn., Support, Waste and Rem. Svc. Agric., Forestry, Fishing and Hunting Arts, Entertainment, and Recreation Construction Educational Services Finance and Insurance Health Care and Social Assistance Information Manufacturing Mgmt. of Comp. and Enterprises Mining Other Services (except Public Admn) Prof., Scientific, and Tech. Svc. Public Administration Real Estate and Rental and Leasing Retail Trade Transportation Utilities Wholesale Trade TOTAL 7,161 % of Total 4.1% 18.6% 8.9% 1.3% 7.2% 1.2% 2.8% 7.4% 1.3% 4.2% 0.1% 0.5% 14.2% 6.3% 1.0% 3.7% 10.5% 2.4% 0.3% 3.8% 100% As displayed in the previous table, the largest industries in the assessment area are administrative, support, waste and removal services and other services. The average annual unemployment rates in the assessment area were generally higher than the state of Kansas overall.37 The lowest 2008 average annual unemployment rate was 4.4 percent (Chautauqua County), and the highest unemployment rate was 5.4 percent (Montgomery County). In 2009, 6.9 percent was the lowest average annual unemployment rate (Bourbon County), and the highest unemployment rate was 9.8 percent (Montgomery County). In comparison, the average annual unemployment rates for the state of Kansas were 4.5 percent in 2008 and 7.1 percent in 2009. 37 U.S. Department of Labor; unemployment rates are not seasonally adjusted. 109 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information Community contacts noted that the rural communities in southeast Kansas have experienced an aging and declining population in recent years. Contacts surmised that some population loss is due to few opportunities for advanced education. Furthermore, statewide resources are difficult to attain because of the lack of an interstate highway connecting the communities to a surrounding MSA. Agricultural lending is a significant credit need in the area, but most large farmers receive credit through the USDA, and smaller entities are hobby farmers with few demands for financing. With that in mind, community contact information revealed that small business lending is the greatest concern in southeast Kansas. Overall, community contacts noted that banks in the assessment area have been receptive to community development projects. Banks have participated in affordable housing projects, microloan programs for small businesses, and redevelopment and recruitment of new businesses to the area. Other initiatives in which financial institutions could participate include down payment assistance, low interest rate loan programs for storefront operations, revolving loan funds for home improvement projects, grant matching loan programs to assist entrepreneurs, and tax credit programs. According to community contacts, it is vital for more banks in the area to get involved with these programs to further develop the struggling economy of southeast Kansas. 110 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN KANSAS LENDING TEST Arvest Bank‟s Lending Test performance in Kansas is rated high satisfactory. Lending levels reflect excellent responsiveness to assessment area credit needs. The geographic distribution of loans reflects adequate penetration throughout the assessment area. The loan distribution by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. However, for the second consecutive CRA evaluation, the bank did not make any community development loans in the nonMSA Kansas Assessment Area. Lending Activity The bank‟s lending levels reflect excellent responsiveness to nonMSA Kansas Assessment Area credit needs, based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type Home Improvement # % $(000s) % 22 5.5% $506 2.7% Home Purchase 4 1.0% $121 0.6% Multi-Family Housing 0 0.0% $0 0.0% 25 6.3% $1,512 8.0% 51 12.8% $2,139 11.3% Small Business 201 50.5% $13,451 71.3% Small Farm 146 36.7% $3,272 17.3% 398 100% $18,862 100% Refinancing Total HMDA related TOTAL LOANS 111 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in Kansas section, this assessment area contains zero low-income census tracts and nine moderate-income census tracts. Overall, based on lending activity from all three loan categories reviewed, the geographic distribution of loans reflects adequate penetration throughout the assessment area. The following table displays the geographic distribution of HMDA loans in comparison to owner-occupied housing demographics for the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans TOTAL LOANS Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 16 0 0 0.0% 0 0.0% 100% 0.0% 100% 21 16.0% 84.0% 1 7 12.5% 87.5% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0 5 44 0 0 49 0.0% 10.2% 89.8% 0.0% 0.0% 100% 0.0% 13.9% 82.9% 3.2% 0.0% 100% 0 0.0% 0.0% 0 0.0% 0 16 4 0.0% 0 0.0% TOTAL 0.0% 0 0.0% 25 100% 8 100% The analysis of the bank‟s 2009 HMDA-lending activity revealed that lending in moderateincome census tracts is good. While the bank did not make any home purchase loans in moderate-income census tracts, refinance loans (the primary HMDA loan product in this assessment area) and home improvement loans made in moderate-income census tracts accounted for 10.2 percent of all HMDA loans, which is below the owner-occupied housing percentage in moderate-income census tracts, 13.9 percent, but above the 2009 HMDA aggregate level of loans made in moderate-income census tracts, 10.0 percent. 112 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table in comparison to the location of businesses throughout the bank‟s assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 5 103 0 0 0.0% 0.0% 4.6% 95.4% 19.6% 77.2% 0.0% 3.2% 0.0% 0.0% TOTAL 108 100% 100% The analysis of small business loans reflects poor penetration throughout the assessment area. The bank only made 4.6 percent of small business loans in moderate-income census tracts, which is significantly less than the estimated percentage of businesses within moderate-income census tracts, 19.6 percent, and the 2009 CRA aggregate level of small business loans made in moderate-income census tracts, 18.5 percent. Finally, the geographic distribution of small farm loans is displayed in the following table in comparison to the location of farms throughout the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 2 77 0 0 0.0% 0.0% 2.5% 4.1% 97.5% 94.4% 0.0% 1.4% 0.0% 0.0% TOTAL 79 100% 100% While below data used for comparison, the bank‟s geographic distribution of small farm loans is adequate. As displayed in the preceding table, the bank‟s level of small farm loans made within moderate-income census tracts (2.5 percent) is below, but within an adequate range of the estimated percentage of farms located in moderate-income census tracts (4.1 percent). Based on 2009 CRA aggregate data, the level of small farm loans made in moderate-income census tracts by other lenders (3.9 percent) was also below the estimated percentage of farms in moderateincome census tracts. 113 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is excellent, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDA reported loans by the income level of the borrower in comparison to family population demographics. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 2 8 0 6 0 12.5% 50.0% 3 3 4 15 12.0% 12.0% 16.0% 60.0% 1 0 2 4 1 8 25.0% 50.0% 12.5% 100% 12.5% 0.0% 0.0% 37.5% 0.0% 0 0.0% 16 100% 25 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 6 11 6 25 1 49 12.2% 22.4% 12.2% 51.0% 2.0% 100% 20.3% 20.8% 25.0% 33.8% 0.0% 100% Multi-Family TOTAL LOANS Families The bank‟s level of lending to LMI borrowers within the assessment area is excellent. Based on the above table, the bank‟s level of lending to low-income borrowers (12.2 percent) is lower than the low-income family population (20.3 percent). However, the bank‟s level of lending is higher than the 2009 HMDA aggregate lending level to low-income borrowers (9.4 percent), reflecting good overall penetration. Furthermore, the bank‟s HMDA lending to moderate-income borrowers (22.4 percent) is above the percentage of moderate-income borrowers within the assessment area (20.8 percent), and it is significantly higher than the aggregate lending level to moderate-income borrowers (15.6 percent), reflecting excellent overall penetration. 114 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size. Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Loan Amounts in $000s >100<$250 >$250 <$1,000 92 7 2 101 85.2% 6.5% 1.9% 93.5% 1 1 5 7 0.9% 0.9% 4.6% 6.5% 93 8 7 108 86.1% 7.4% 6.5% 100% Greater Than $1 Million TOTAL TOTAL <$100 The bank‟s level of lending to small businesses is excellent. The bank originated a substantial majority of its business loans (93.5 percent) to businesses with revenues of $1 million or less. The highest concentration of these loans was for loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses in the assessment area. According to Dun & Bradstreet estimates, 89.9 percent of businesses reporting for 2009 had gross annual revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses significantly exceeded the 2009 CRA aggregate lending level of 15.8 percent. 115 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Small farm lending performance was analyzed by the revenue size of the farm and by the dollar amount of the loan. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 77 2 0 79 97.5% 2.5% 0.0% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 77 2 0 79 97.5% 2.5% 0.0% 100% All of the bank‟s small farm loans were made to farmers with revenues of $1 million dollars or less, reflecting excellent performance. Additionally, the largest concentration of these loans was in loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small farms in the assessment area. According to Dun & Bradstreet estimates, 99.5 percent of farms in the assessment area reported revenues of $1 million or less. The bank‟s farm lending is significantly higher than the 2009 CRA aggregate data lending level to small farms, 79.9 percent. Community Development Lending Activities Arvest Bank did not make any community development loans in the nonMSA Kansas Assessment Area during the review period, as was the case at the bank‟s previous CRA evaluation. 116 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Overall, Arvest Bank‟s performance under the Investment Test is rated needs to improve for the state of Kansas. The bank made a poor level of qualified community development investments and grants, exhibiting poor responsiveness to credit and community development needs in the assessment area. During this review period, the bank had $47,229 in qualified investments attributable to this assessment area, which represents a decrease of $17,572 (27.1 percent) since the last CRA evaluation. All of the bank‟s qualified investments are in MBS that finance affordable housing, which were made in a previous review period, still outstanding. Additionally, Arvest Bank made no qualified community development grants within the assessment area, as was the case at the bank‟s previous CRA evaluation. SERVICE TEST Arvest Bank‟s Service Test rating in the state of Kansas is low satisfactory. The bank‟s service delivery systems are reasonably accessible to the assessment area, and the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences LMI geographies and/or LMI individuals. Conversely, for the second consecutive CRA evaluation, the bank did not provide any community development services in the nonMSA Kansas Assessment Area. Accessibility of Delivery Systems The bank operates one branch office in this assessment area, which is in a middle-income census tract. The strong majority of census tracts in this assessment area are designated as middleincome (77.3 percent), and the vast majority of households are within middle-income census tracts (79.1 percent). Therefore, Arvest Bank‟s delivery systems are reasonably accessible to the geographies and individuals of different income levels in the nonMSA Kansas Assessment Area. Changes in Branch Locations The bank‟s record of opening and closing branches in the nonMSA Kansas Assessment Area has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or to LMI individuals. The bank did not open or close any branches during this review period. Reasonableness of Business Hours and Services in Meeting Assessment Area Needs While the bank only operates one branch in the nonMSA Kansas Assessment Area, its business hours and banking products and services are consistent with the majority of all other Arvest Bank offices. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. 117 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Development Services Arvest Bank did not provide any community development services in the nonMSA Kansas Assessment Area during the reviewed period, as was the case for the bank‟s previous CRA evaluation. 118 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 MISSOURI38 CRA RATING FOR MISSOURI: The Lending Test is rated: The Investment Test is rated: The Service Test is rated: SATISFACTORY High Satisfactory Low Satisfactory Low Satisfactory Major factors supporting the institution‟s CRA rating for Missouri include the following: Arvest Bank‟s lending levels reflect excellent responsiveness to the credit needs of its Missouri assessment areas. The bank‟s overall geographic distribution of the loans reflects adequate penetration throughout the Missouri assessment areas. The overall distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among borrowers of different income levels and businesses/farms of different sizes. Arvest Bank makes a low level of community development loans in Missouri. Arvest Bank makes an adequate level of qualified community development investments and grants throughout the Missouri assessment areas. Service delivery systems are reasonably accessible to geographies and individuals of different income levels in Missouri assessment areas; further, changes in branch locations have not adversely affected the accessibility of delivery systems, particularly to LMI geographies and/or LMI individuals. Arvest Bank personnel provides few, if any, community development services in Missouri assessment areas. 38 The bank has branches located in Missouri that are also part of the Fayetteville-Springdale-Rogers multistate MSA and the Kansas City multistate MSA. Consequently, this statewide evaluation is adjusted so as not to reflect performance in the parts of Missouri contained within a multistate MSA. Refer to the multistate MSA sections of this report for the ratings and related evaluations of the institution‟s performance in those areas. 119 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SCOPE OF EXAMINATION Arvest Bank has three separate assessment areas within the state of Missouri, and scoping considerations applicable to the review of the Missouri assessment areas are consistent with the overall CRA examination scope as presented in the Institution, Scope of Examination section. The bank‟s performance within one of these assessment areas was reviewed using full-scope CRA examination procedures, which formed the primary basis for the bank‟s overall ratings in the state of Missouri. To augment the evaluation of the Missouri full-scope review assessment area, two community contact interviews were conducted in order to ascertain specific community credit needs, community development opportunities, and local market conditions.39 Both interviews took place with representatives from the southwest corner of nonMSA Missouri—one interview was with a business retention/expansion coordinator and one was with a community/business development specialist. DESCRIPTION OF INSTITUTION’S OPERATIONS IN MISSOURI The bank operates 18 branches (7.5 percent of total branches) throughout the three CRA assessment areas in the state of Missouri. The following table gives additional detail regarding the bank‟s operations within Missouri. Assessment Area NonMSA Missouri Joplin MSA Springfield MSA STATE TOTAL Offices % Deposits40 ($000s) Deposits % CRA Review Procedures 4 22.2% $58,841 14.6% Full Scope 10 55.6% $329,726 81.6% Limited Scope 4 22.2% $15,397 3.8% Limited Scope 18 100% $403,964 100% N/A Offices # Deposits attributable to 18 Missouri branches total $404.0 million, which equates to 4.4 percent of total bank deposits. 39 Key details from these community contact interviews are included in the Description of Institution’s Operations section, as applicable to the Missouri full-scope review assessment area in which the community contacts were made. 40 Source: Federal Deposit Insurance Corporation “Deposit Market Share Report” as of June 30, 2010 120 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN MISSOURI LENDING TEST Arvest Bank‟s Lending Test performance in the state of Missouri is rated high satisfactory. Lending levels reflect excellent responsiveness to the credit needs in Missouri assessment areas. The bank‟s overall geographic distribution of loans reflects adequate penetration throughout Missouri assessment areas. Further, the overall distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. Lastly, Arvest Bank makes a low level of community development loans within Missouri assessment areas. Lending Activity The bank‟s lending levels in the state of Missouri reflect excellent responsiveness to assessment area credit needs, based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type Home Improvement # % $(000s) % 259 17.8% 12,340 7.3% 73 5.0% 6,283 3.7% 9 0.6% 6,989 4.2% 232 15.9% 16,832 10.0% Total HMDA related 573 39.4% 42,444 25.2% Small Business 747 51.3% 118,598 70.5% Small Farm 136 9.3% 7,245 4.3% 1,456 100% $168,287 100% Home Purchase Multi-Family Housing Refinancing TOTAL LOANS 121 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic and Borrower Distribution As displayed in the following tables, Arvest Bank‟s overall performance under the geographic distribution of loans criterion within the state of Missouri is adequate. Assessment Area (full-scope review) Geographic Distribution of Loans Missouri NonMSA Adequate Assessment Area (limited-scope review) Geographic Distribution of Loans Joplin MSA Consistent Springfield MSA Below Arvest Bank‟s overall loan distribution by borrower‟s profile reflects excellent performance, based on activity in three Missouri assessment areas, as is detailed in the following tables. Loan Distribution by Borrower’s Profile Assessment Area (full-scope review) Missouri NonMSA Excellent Loan Distribution by Borrower’s Profile Assessment Area (limited-scope review) Joplin MSA Below Springfield MSA Consistent 122 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Development Lending Activities Overall, Arvest Bank makes a low level of community development loans within the state of Missouri. The following table displays community development lending performance in the bank‟s three Missouri assessment areas. Assessment Area (full-scope review) Community Development Lending Missouri NonMSA Few If Any Assessment Area (limited-scope review) Community Development Lending Joplin MSA Exceeds Springfield MSA Consistent Arvest Bank did not make any community development loans in the Missouri nonMSA Assessment Area. The bank made one community development loan in the Springfield MSA Assessment Area and two loans in the Joplin MSA Assessment Area; together, these three community development loans in Missouri assessment areas totaled $0.7 million. 123 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST For the state of Missouri, Arvest Bank‟s overall performance under the Investment Test is rated low satisfactory. The following tables display investment and grant activity performance by Missouri assessment areas. Assessment Area (full-scope review) Investment and Grant Activity Missouri NonMSA Adequate Assessment Area (limited-scope review) Investment and Grant Activity Joplin MSA Consistent Springfield MSA Exceeds Community development investments in Missouri assessment areas totaled $1.9 million, all of which were made in MBS ($1.2 million in new investments and $0.7 million in previous review period investments still outstanding). The bank also made community development grants totaling $113,847 in Missouri assessment areas. 124 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Overall, Arvest Bank‟s performance in Missouri is rated low satisfactory under the Service Test. The bank‟s delivery systems are reasonably accessible to geographies and individuals of different income levels throughout Missouri assessment areas. In addition, the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences portions of Missouri assessment areas, particularly LMI geographies and/or LMI individuals. Lastly, Arvest Bank provides few, if any, community development services within its Missouri assessment areas. Accessibility of Delivery Systems As displayed in the following tables, the bank‟s delivery systems in Missouri assessment areas are reasonably accessible to geographies and individuals of different income levels. Assessment Area (full-scope review) Accessibility of Delivery Systems Missouri NonMSA Reasonably Accessible Assessment Area (limited-scope review) Accessibility of Delivery Systems Joplin MSA Consistent Springfield MSA Consistent Changes in Branch Locations As displayed in the following tables, Arvest Bank‟s record of opening and closing branches in its three Missouri assessment areas has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. Assessment Area (full-scope review) Changes in Branch Locations Missouri NonMSA Not Adversely Affected Assessment Area (limited-scope review) Changes in Branch Locations Joplin MSA Consistent Springfield MSA Exceeds 125 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Overall, banking services and business hours do not vary in a way that inconveniences certain portions of the bank‟s Missouri assessment areas, particularly LMI geographies and/or LMI individuals. The bank‟s performance under this Service Test criterion is displayed by Missouri assessment areas in the following tables. Reasonableness of Business Hours and Services Do Not Vary / Inconvenience Assessment Area (full-scope review) Missouri NonMSA Reasonableness of Business Hours and Services Consistent Assessment Area (limited-scope review) Joplin MSA Springfield MSA Consistent Community Development Services Arvest Bank provides few, if any, community development services across its Missouri assessment areas. The bank‟s performance under this Service Test criterion is displayed by Missouri assessment areas in the following tables. Assessment Area (full-scope review) Community Development Services Missouri NonMSA Few, If Any Assessment Area (limited-scope review) Community Development Services Joplin MSA Exceeds Springfield MSA Consistent Arvest Bank did not provide any community development services in the Missouri nonMSA Assessment Area, nor did the bank provide any community development services in the Springfield MSA Assessment Area. Conversely, the bank had an adequate level of community development services in the Joplin MSA Assessment Area. 126 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 JOPLIN, MISSOURI MSA (Limited-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN JOPLIN, MISSOURI MSA This assessment area includes the entire Joplin, Missouri MSA, which is comprised of Jasper County and Newton County. Arvest Bank operates 10 branch offices in this assessment area. The tables below detail key demographics relating to this assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Low- Moderate- Middle- Upper- Unknown TOTAL 0 4 26 2 0 32 12.5% 81.3% 6.3% 4,269 35,559 3,048 10.0% 82.9% 7.1% 7,711 49,572 4,351 12.5% 80.4% 7.1% 1,101 5,961 557 14.5% 78.2% 7.3% 3 357 0.0% 0 Family Population 0.0% 0 Household Population 0.0% 0 Business Institutions 0.0% 0 Agricultural Institutions 0.0% 0.8% 97.8% 0.0% 0 0.0% 0 0.0% 0 0.0% 5 0 1.4% 0.0% 100% 42,876 100% 61,634 100% 7,619 100% 365 100% Assessment Area Demographics by Population Income Level Demographic Type Family Population Household Population Population Income Classification Low7,479 17.4% 13,476 21.9% Moderate8,305 19.4% 10,424 16.9% 127 Middle10,536 24.6% 12,723 20.6% Upper16,556 38.6% 25,011 40.6% TOTAL 42,876 100% 61,634 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN JOPLIN, MISSOURI MSA LENDING TEST Arvest Bank‟s overall lending performance in this assessment area is consistent with the Lending Test performance for the state of Missouri, as displayed in the following table. For more detailed information relating to the bank‟s Lending Test performance in this assessment area, see the tables contained in Appendix C. Lending Test Criteria Performance Lending Activity Below Geographic Distribution of Loans Consistent Distribution of Loans by Borrower‟s Profile Below Community Development Lending Activities Exceeds OVERALL CONSISTENT While the bank‟s performance under the lending activity and borrower‟s profile criteria is below overall state performance, it is still adequate. The overall state of Missouri performance under these criteria is excellent. INVESTMENT TEST Arvest Bank had community development investments of $569,923 (MBS purchased in a previous review period still outstanding) and 31 grants for $72,162 attributable to this assessment area, which is consistent with overall Investment Test performance for the state of Missouri. SERVICE TEST The bank‟s Service Test performance in this assessment area is consistent with the bank‟s overall Service Test performance in the state of Missouri, as is detailed in the following table. Service Test Criteria Performance Accessibility of Delivery Systems Consistent Changes in Branch Locations Consistent Reasonableness of Business Hours and Services Consistent Community Development Services Exceeds OVERALL CONSISTENT 128 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SPRINGFIELD, MISSOURI MSA (Limited-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN SPRINGFIELD, MISSOURI MSA This assessment area includes the entire Springfield, Missouri MSA, which is comprised of the following counties: Christian, Dallas, Greene, Polk, and Webster. Arvest Bank operates four branch offices in this assessment area, three of which were opened during this review period. The tables below detail key demographics relating to this assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Low- Moderate- Middle- Upper- Unknown TOTAL 2 18 44 21 0 85 21.2% 51.8% 24.7% 17,306 55,533 25,081 2.4% Family Population 225 0.2% 17.6% 56.6% 25.6% Household Population 1,593 29,216 81,033 33,676 1.1% 20.1% 55.7% 23.1% Business Institutions 446 3,176 10,473 5,207 2.3% 16.5% 54.3% 27.0% Agricultural Institutions 2 101 527 96 13.9% 72.6% 13.2% 0.3% 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 100% 98,145 100% 145,518 100% 19,302 100% 726 100% Assessment Area Demographics by Population Income Level Demographic Type Family Population Household Population Population Income Classification TOTAL Low- Moderate- Middle- Upper- 17,103 17.4% 31,561 19,239 19.6% 25,176 23,652 24.1% 29,584 38,151 38.9% 59,197 98,145 100% 145,518 21.7% 17.3% 20.3% 40.7% 100% 129 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN SPRINGFIELD, MISSOURI MSA LENDING TEST Arvest Bank‟s overall lending performance in this assessment area is consistent with Lending Test performance for the state of Missouri, as displayed in the following table. For more detailed information relating to the bank‟s Lending Test performance in this assessment area, see the tables contained in Appendix C. Lending Test Criteria Performance Lending Activity Consistent Geographic Distribution of Loans Below Distribution of Loans by Borrower‟s Profile Consistent Community Development Lending Activities Consistent OVERALL CONSISTENT INVESTMENT TEST Arvest Bank had community development investments of $1.1 million (MBS purchased in this review period) and 12 grants for $34,520 attributable to this assessment area, which exceeds the overall Investment Test performance for the state of Missouri. 130 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST The bank‟s Service Test performance in this assessment area is consistent with overall Service Test performance for the state of Missouri, as is detailed in the following table. Service Test Criteria Performance Accessibility of Delivery Systems Consistent Changes in Branch Locations Exceeds Reasonableness of Business Hours and Services Consistent Community Development Services Consistent OVERALL CONSISTENT Arvest Bank opened three branches in the Springfield MSA since the previous evaluation, including one branch in a moderate-income census tract. This performance exceeds the overall performance for the state of Missouri. Arvest Bank personnel did not provide any community development services in this assessment area, which is consistent with overall Missouri community development service performance. 131 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 NONMETROPOLITAN MISSOURI STATEWIDE AREA (Full-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN NONMETROPOLITAN MISSOURI Bank Structure Arvest Bank has one assessment area within nonMSA Missouri, where it operates four of its 239 branches (1.7 percent). All four branches are located in middle-income census tracts. During this review period, the bank opened one office in a middle-income census tract; no branches were closed. Based on this branch network and other service delivery systems, the bank is largely able to serve the primary central core of the nonMSA Missouri Assessment Area, with secondary accessibility in the northwest and southeast portions of the assessment area. Based on the FDIC Deposit Market Share Report as of June 30, 2010, 37 FDIC-insured institutions operated at least one office within this assessment area, and the bank had the 27th highest deposit market share percentage (1.7 percent). The deposits held at branches throughout the nonMSA Missouri Assessment Area represent 0.6 percent of all Arvest Bank deposits. General Demographics The nonMSA Missouri Assessment Area is a ten-county area in the southwestern portion of the state of Missouri, including the counties of Barry, Barton, Cedar, Dade, Douglas, Lawrence, Ozark, Stone, Taney, and Vernon. While there are few towns with large populations in this assessment area, it does include the city of Branson, which is a popular vacation destination for people in Missouri and surrounding states. Based on 2000 census data, the assessment area had a total population of 214,852. The county with the largest population is Taney County (39,703). The remaining counties range in population from 7,923 to 35,204. According to U.S. Census Bureau estimates as of July 2009, the population in the nonMSA Missouri assessment area has grown to 229,311. This marks a total population increase of approximately 6.7 percent since the 2000 census. 132 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 As the demographics of this assessment area cover an expansive part of rural Missouri, credit needs in the area are also varied, including a standard blend of consumer and business/farm credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include increased access to credit for small businesses (particularly, as related to business expansion and downtown area revitalization projects) and consumer credit programs aimed at borrowers with seasonal employment. Further, many parts of this assessment area are sparsely populated, and while there is significant need for community development involvement, oftentimes these rural areas lack community development resources from which to draw. Of the 40 middle-income census tracts in this assessment area, ten were categorized as “underserved” and ten were “distressed” in 2009—two of which were both underserved and distressed.41 Income and Wealth Demographics The assessment area consists of 41 geographies. Based on the 2000 census, the median family income for the assessment area was $35,198, which was significantly less than the state of Missouri at $46,044, but similar to nonMSA Missouri, $35,821. As of 2009, the HUD estimated median family income for nonMSA Missouri was $45,400. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population 41 Low- Moderate- Middle- Upper- Unknown TOTAL 0 1 40 0 0 41 0.0% 0 0.0% 2.4% 97.6% 1,042 60,299 1.7% 98.3% 0.0% 0 0.0% 0.0% 0 0.0% 100% 61,341 100% See the glossary in Appendix E for additional detail regarding the categories “underserved” and “distressed” under the definition of community development. 133 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 The following table displays the distribution of assessment area families by income level, as well as the distribution of families for nonMSA Missouri overall. Family Population by Income Level Dataset Assessment Area NonMSA Missouri Low- Moderate- Middle- Upper- TOTAL 11,230 11,901 15,112 23,098 61,341 18.3% 19.4% 24.6% 37.7% 100% 75,632 73,644 91,780 156,006 397,062 19.0% 18.6% 23.1% 39.3% 100% Housing Demographics Housing in the nonMSA Missouri Assessment Area is less affordable than nonMSA Missouri overall. The nonMSA Missouri Assessment Area had a housing affordability ratio of 41.0 percent as of the 2000 census, which indicates that housing in the assessment area was less affordable than nonMSA Missouri overall (45.0 percent). Of the ten counties in this assessment area, housing was most affordable in Barton County (49.0 percent), while Stone County had the lowest affordability ratio (35.0 percent). The median housing value in the assessment area was $71,725, which is greater than the nonMSA Missouri figure, $65,152. The median gross monthly rent in the assessment area ($403) was also higher than the nonMSA Missouri figure ($375). Industry and Employment Demographics According to 2010 Dun & Bradstreet data, there were 11,160 business entities and 861 agricultural entities operating within the nonMSA Missouri Assessment Area. Based on this information, the following table displays the assessment area industry mix. 134 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Total Businesses 905 1,797 861 270 1,184 134 301 674 203 463 13 13 1,566 730 124 547 1,462 329 29 416 Industry Accommodation and Food Services Admn., Support, Waste and Rem. Svc. Agric., Forestry, Fishing and Hunting Arts, Entertainment, and Recreation Construction Educational Services Finance and Insurance Health Care and Social Assistance Information Manufacturing Mgmt. of Comp. and Enterprises Mining Other Services (except Public Admn) Prof., Scientific, and Tech. Svc. Public Administration Real Estate and Rental and Leasing Retail Trade Transportation Utilities Wholesale Trade TOTAL 12,021 % of Total 7.5% 14.9% 7.2% 2.2% 9.8% 1.1% 2.5% 5.6% 1.7% 3.9% 0.1% 0.1% 13.0% 6.1% 1.0% 4.6% 12.2% 2.7% 0.2% 3.5% 100% As displayed in the previous table, the largest industries in the assessment area are administrative, support, waste and removal services; other services; and retail trade. The average annual unemployment rates in the assessment area varied significantly by county. The lowest 2008 average annual unemployment rate was 4.8 percent (Lawrence County), and the highest rate was 9.2 percent (Barton County). In 2009, 8.0 percent was the lowest average annual unemployment rate (Vernon County), and the highest unemployment rate was 12.1 percent (Taney County). In comparison, the average annual unemployment rates for the state of Missouri were 6.1 percent in 2008 and 9.3 percent in 2009.42 42 Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 135 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information According to community contacts, communities in the southwest corner of nonMSA Missouri have seen population increases in the last ten years, due to the benefits of a decreased cost of living. With the influx in population, the economy has responded with more jobs in the tourism sector, as well as a growing number of women- and minority-owned businesses. In light of these circumstances, primary credit needs in this area are related to residential real estate and small business lending. In particular, there is healthy demand for downtown revitalization in the smaller communities. It was noted that due to the current sluggish economy, businesses have been forced to maintain operations with fewer resources. As a result, it seems as though business expansion is being hindered by restrictive credit standards, particularly for small businesses experiencing lower profits due to current economic conditions. In contrast, credit standards for home loans have been more flexible, which has kept the housing market steady. Arvest Bank was specifically noted as being active in small business lending initiatives, and local banks in general have been involved in education programs and small business owner workshops. 136 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT NONMETROPOLITAN MISSOURI TO PERFORMANCE TESTS IN LENDING TEST Lending levels reflect excellent responsiveness to nonMSA Missouri Assessment Area credit needs. The bank‟s overall geographic distribution of loans reflects adequate penetration throughout the assessment area. Further, the overall distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. However, for the second consecutive CRA evaluation, the bank did not make any community development loans in the nonMSA Missouri Assessment Area. Lending Activity The bank‟s lending levels within the nonMSA Missouri Assessment Area reflect excellent responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type # % $(000s) % Home Improvement 55 14.9% $3,435 8.5% Home Purchase 30 8.1% $2,752 6.8% 1 0.3% $34 0.1% 62 16.8% $6,423 15.9% Total HMDA related 148 40.0% $12,644 31.4% Small Business 174 47.0% $24,876 61.7% 48 13.0% $2,784 6.9% 370 100% $40,304 100% Multi-Family Housing Refinancing Small Farm TOTAL LOANS Geographic Distribution of Loans As noted in the Description of Institution’s Operations in nonMSA Missouri section, this assessment area has does not contain any low-income census tracts and only has one moderateincome census tract (2.4 percent of all assessment area census tracts). Overall, based on lending activity from all three loan categories reviewed, the geographic distribution of loans reflects adequate penetration throughout the assessment area. The following table displays the geographic distribution of HMDA loans in comparison to owner-occupied housing demographics for the assessment area. 137 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 117 0 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 100% 202 100.0% 14 100% 0 1 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 TOTAL 117 100% 202 100% 14 100% 1 Multi-Family 0.0% TOTAL LOANS Owner Occupied Housing 0 0.0% 0 100.0% 334 0.0% 0 0.0% 0 100% 334 0.0% 0.0% 100% 0.0% 0.0% 100% 0.0% 1.8% 98.2% 0.0% 0.0% 100% As displayed in the preceding table, the bank did not make any loans in the assessment area‟s only moderate-income census tract. Nevertheless, based on the bank‟s performance context, the geographic distribution of HMDA loans is adequate. As noted in the Description of Institution’s Operations in nonMSA Missouri section, the bank‟s service accessibility is limited in the extreme southwest portion of the assessment area, where the moderate-income census tract is located. Furthermore, the moderate-income census tract presents minimal residential real estate lending opportunity, as it accounts for a small percentage of owner-occupied housing units in the assessment area (1.8 percent). Based on 2009 HMDA aggregate lending activity in the assessment area, other lenders made less than one percent of HMDA loans in this moderateincome census tract. Therefore, in light of performance context relating to the bank‟s limited service accessibility in the southwestern section of the assessment area, coupled with the minimal lending opportunity presented in the moderate-income census tract, the bank‟s geographic distribution of HMDA loans is adequate. 138 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, the bank‟s geographic distribution of small business and small farm loans was reviewed, which is displayed in the following tables in comparison to the location of businesses/farms throughout the bank‟s assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 107 0 0 0.0% 0.0% 0.0% 0.2% 100.0% 99.8% 0.0% 0.0% 0.0% 0.0% TOTAL 107 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 32 0 0 0.0% 0.0% 0.0% 0.8% 100.0% 99.2% 0.0% 0.0% 0.0% 0.0% TOTAL 32 100% 100% As displayed in the preceding tables, the bank did not make any small business/farm loans in the assessment area‟s only moderate-income census tract. Nevertheless, based on the bank‟s performance context, the geographic distribution of these loans is adequate. As noted previously, the moderate-income census tract is located in the extreme southwestern portion of the assessment area, where the bank‟s service accessibility is limited. Furthermore, the moderateincome census tract presents minimal business/farm lending opportunity, as less than one percent of assessment area businesses/farms are located in this census tract. Based on 2009 CRA aggregate lending activity in the assessment area, other lenders made less than one percent of business/farm loans in this moderate-income census tract. Therefore, in light of performance context relating to the bank‟s limited service accessibility in the southwestern section of the assessment area, coupled with the minimal lending opportunity presented in the moderateincome census tract, the bank‟s geographic distribution of small business and small farm loans is adequate. 139 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is excellent, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDA reported loans by the income level of the borrower in comparison to family population demographics. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Borrower Income Level Low- Moderate- Middle- Upper- Unknown 4 31 25 57 0 26.5% 21.4% 48.7% 40 50 107 19.8% 24.8% 53.0% 1 2 8 14.3% 57.1% 0 0 3.4% 5 2.5% 2 14.3% 0 7.1% 0 0.0% 0 0.0% 1 7.1% TOTAL 117 100% 202 100% 14 100% 1 1 100.0% 100% 2 334 Multi-Family TOTAL LOANS Families 0.0% 0.0% 0.0% 0.0% 11 72 77 172 3.3% 21.6% 23.1% 51.5% 0.6% 100% 18.3% 19.4% 24.6% 37.7% 0.0% 100% While the bank‟s level of lending to low-income borrowers is poor, lending to moderate-income borrowers is excellent. As displayed in the table above, the bank‟s level of lending to lowincome borrowers (3.3 percent) is below the percentage of low-income families in the assessment area (18.3 percent), as well as the 2009 HMDA aggregate lending level to lowincome borrowers (4.7 percent). Alternatively, the bank‟s lending level to moderate-income borrowers (21.6 percent) is above the percentage of moderate-income families within the assessment area (19.4 percent) and the 2009 HMDA aggregate lending level to moderate-income borrowers (14.6 percent). Therefore, the bank‟s overall distribution of HMDA loans among customers of different income levels is good. 140 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size. Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250 <$1,000 75 10 14 99 71.4% 9.5% 13.3% 94.3% 0 0 6 6 0.0% 0.0% 5.7% 5.7% 75 10 20 105 71.4% 9.5% 19.0% 100% Greater Than $1 Million TOTAL The bank originated a substantial majority of its small business loans (94.3 percent) to businesses with revenues of $1 million or less. The highest concentration of these loans was in loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses in the assessment area. Based on Dun & Bradstreet estimates, 91.2 percent of businesses reporting for 2009 had revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses surpasses the 2009 CRA aggregate lending level, 23.2 percent. Therefore, the bank‟s level of lending to small businesses is excellent. 141 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Small farm lending performance was analyzed to determine the bank‟s lending levels to farms of different sizes. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 27 2 3 32 84.4% 6.3% 9.4% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 27 2 3 32 84.4% 6.3% 9.4% 100% All of the bank‟s small farm loans made in this assessment area were originated to farmers with revenues of $1 million or less. Additionally, the largest concentration of these loans was in loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small farms in the assessment area. According to Dun & Bradstreet estimates, 99.2 percent of farms in the assessment area reported gross annual revenues of $1 million or less. The bank‟s small farm lending is significantly higher than 2009 CRA aggregate data, which indicate that 80.3 percent of small farm loans originated by other institutions were to small farms. Therefore, the bank‟s distribution of small farm loans by borrower‟s revenue profile is excellent. Community Development Lending Activities Arvest Bank did not make any community development loans in the nonMSA Missouri Assessment Area during the review period, as was the case at the bank‟s previous CRA evaluation. 142 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST The bank made an adequate level of qualified community development investments and grants in the nonMSA Missouri Assessment Area, exhibiting adequate responsiveness to credit and community development needs in the assessment area. During this review period, the bank had $211,955 in qualified investments attributable to this assessment area, which represents an increase of $103,954 (96.3 percent) since the last CRA evaluation. All of the bank‟s qualified investments are in MBS that finance affordable housing (MBS of $110,250 were purchased during this review period, while $101,705 were purchased in a previous review period still outstanding). Additionally, Arvest Bank made 10 community development grants totaling $7,165 during this review period. Among the qualifying contributions were significant donations to affordable housing organizations, food banks, and community service organizations that target children from LMI families. 143 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s service delivery systems are reasonably accessible to the nonMSA Missouri Assessment Area, and the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences LMI geographies and/or LMI individuals. Conversely, for the second consecutive CRA evaluation, the bank did not provide any community development services in the nonMSA Missouri Assessment Area. Accessibility of Delivery Systems Arvest Bank operates four branch facilities within this assessment area, all of which are located in middle-income census tracts. The fact that all of the bank‟s branches are located in middleincome census tracts is in line with assessment area demographics. Nearly all of the census tracts in this assessment area are designated as middle-income (97.6 percent), and nearly all households reside within middle-income census tracts (98.4 percent). Therefore, Arvest Bank‟s delivery systems are reasonably accessible to the geographies and individuals of different income levels in the nonMSA Missouri Assessment Area. Changes in Branch Locations The bank‟s record of opening and closing branches in the nonMSA Missouri Assessment Area has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or to LMI individuals. The bank opened one branch during this review period, which is located in a middle-income census tract. Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Branch facility business hours are relatively consistent across all branches in the nonMSA Missouri Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in their lobby and drive-up facilities at some point during the week. Most drive-thru facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank did not provide any community development services in the nonMSA Missouri Assessment Area during the reviewed period, as was the case for the bank‟s previous CRA evaluation. 144 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 OKLAHOMA45 CRA RATING FOR OKLAHOMA: SATISFACTORY The Lending Test is rated: High Satisfactory The Investment Test is rated: High Satisfactory The Service Test is rated: Low Satisfactory Major factors supporting the institution‟s CRA rating for Oklahoma include the following: Arvest Bank‟s lending levels reflect good responsiveness to the credit needs of its Oklahoma assessment areas. The bank‟s overall geographic distribution of the loans reflects adequate penetration throughout the Oklahoma assessment areas. The overall distribution of loans by borrower‟s income/revenue profile reflects good penetration among borrowers of different income levels and businesses/farms of different sizes. Arvest Bank makes a relatively high level of community development loans within the Oklahoma assessment areas. Arvest Bank makes a significant level of qualified community development investments and grants throughout the Oklahoma assessment areas. Service delivery systems are accessible to geographies and individuals of different income levels in Oklahoma assessment areas; further, changes in branch locations have not adversely affected the accessibility of delivery systems, particularly to LMI geographies and/or LMI individuals. Arvest Bank personnel provides an adequate level of community development services throughout the Oklahoma assessment areas. 45 The bank has branches located in Oklahoma that are also part of the Fort Smith multistate MSA. Consequently, this statewide evaluation is adjusted so as not to reflect performance in the parts of Oklahoma contained within a multistate MSA. Refer to the multistate MSA section of this report for the rating and evaluation of the institution‟s performance in that area. 145 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SCOPE OF EXAMINATION Arvest Bank has four separate assessment areas within Oklahoma, and scoping considerations applicable to the review of the Oklahoma assessment areas are consistent with the overall CRA examination scope, as presented in the Institution, Scope of Examination section. The bank‟s performance within three of these assessment areas was reviewed using full-scope CRA examination procedures, which formed the primary basis for the bank‟s overall ratings in the state of Oklahoma. In light of branch structure, loan and deposit activity, and supervisory history, performance in the Tulsa, Oklahoma MSA (Tulsa MSA) Assessment Area received primary consideration, followed by the nonMSA Oklahoma Assessment Area, and the Lawton, Oklahoma MSA (Lawton MSA) Assessment Area. To augment the full-scope assessment area evaluations in Oklahoma, three community contact interviews were conducted (and six community contacts, previously completed as part of separate supervisory events, were referenced) in order to ascertain specific community credit needs, community development opportunities, and local market conditions.46 Two interviews took place in the Lawton MSA—one was with a representative from a chamber of commerce and one was with a city official. The third community contact was with a single family housing specialist, working in a north-central city in nonMSA Oklahoma. DESCRIPTION OF INSTITUTION’S OPERATIONS IN OKLAHOMA The bank operates 93 branches (38.9 percent of total branches) throughout the four CRA assessment areas in the state of Oklahoma. The following table gives additional detail regarding the bank‟s Oklahoma operations. Offices % Deposits47 ($000s) 5 5.4% $175,425 5.0% Full Scope Tulsa MSA 29 31.2% $1,242,554 35.6% Full Scope NonMSA Oklahoma 32 34.4% $1,209,260 34.6% Full Scope Oklahoma City MSA 27 29.0% $864,614 24.8% Limited Scope STATE TOTAL 93 100% $3,491,853 100% N/A Assessment Area Lawton MSA Offices # Deposits % CRA Review Procedures Deposits attributable to the 93 Oklahoma branches total $3.5 billion, which equates 37.7 percent of total bank deposits. 46 Key details from these community contact interviews are included in the Description of Institution’s Operations section, as applicable to the Oklahoma full-scope review assessment area in which the community contacts were made. 47 Source: Federal Deposit Insurance Corporation “Deposit Market Share Report” as of June 30, 2010 146 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN OKLAHOMA LENDING TEST Arvest Bank‟s Lending Test performance in the state of Oklahoma is rated high satisfactory. Lending levels reflect good responsiveness to Oklahoma assessment area credit needs. The geographic distribution of loans analyses reflects adequate penetration throughout the Oklahoma assessment areas. The loan distribution by borrower‟s income/revenue profile reflects good penetration among customers of different income levels and businesses/farms of different sizes. Lastly, Arvest Bank makes a relatively high level of community development loans in Oklahoma assessment areas. Lending Activity The bank‟s lending levels in the state of Oklahoma reflect good responsiveness to assessment area credit needs, based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type Home Improvement # % $(000s) % 2,432 18.0% 85,358 8.6% 385 2.8% 31,414 3.2% 19 0.1% 24,380 2.5% 1,713 12.7% 106,026 10.7% Total HMDA related 4,549 33.7% 247,178 24.9% Small Business 6,426 47.5% 640,275 64.4% Small Farm 2,542 18.8% 106,449 10.7% 13,517 100% $993,902 100% Home Purchase Multi-Family Housing Refinancing TOTAL LOANS 147 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic and Borrower Distribution As displayed in the following tables, Arvest Bank‟s overall performance under the geographic distribution of loans criterion within the state of Oklahoma is adequate. Assessment Area (full-scope review) Geographic Distribution of Loans Lawton MSA Adequate Tulsa MSA Poor Oklahoma NonMSA Adequate Assessment Area (limited-scope review) Geographic Distribution of Loans Oklahoma City MSA Consistent Arvest Bank‟s overall loan distribution by borrower‟s profile reflects good performance, based on activity in the four Oklahoma assessment areas, as is detailed in the following tables. Loan Distribution by Borrower’s Profile Assessment Area (full-scope review) Lawton MSA Good Tulsa MSA Good Oklahoma NonMSA Excellent Loan Distribution by Borrower’s Profile Assessment Area (limited-scope review) Oklahoma City MSA Consistent 148 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Development Lending Activities Arvest Bank makes a relatively high level of community development loans within the state of Oklahoma. The following table displays community development loan performance in the bank‟s four Oklahoma assessment areas. Assessment Area (full-scope review) Community Development Lending Lawton MSA Relatively High Level Tulsa MSA Leader Oklahoma NonMSA Relatively High Level Assessment Area (limited-scope review) Community Development Lending Oklahoma City MSA Consistent The bank made 24 community development loans totaling $78.1 million in Oklahoma assessment areas. 149 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Overall, the bank‟s performance in the Oklahoma assessment areas is rated high satisfactory under the Investment Test. The following tables display investment and grant activity performance by Oklahoma assessment area. Assessment Area (full-scope review) Investment and Grant Activity Lawton MSA Significant Tulsa MSA Significant Oklahoma NonMSA Excellent Assessment Area (limited-scope review) Investment and Grant Activity Oklahoma City MSA Consistent Community development investments in Oklahoma assessment areas totaled $20.8 million— $10.2 million in community development-related tax credits purchased during this review period and $10.6 million in MBS ($4.7 million in new securities and $5.9 million in previous review period investments still outstanding). The bank also made community development grants totaling $866,473 in Oklahoma assessment areas. 150 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Overall, Arvest Bank‟s Service Test performance is rated low satisfactory in the state of Oklahoma. The bank‟s service delivery systems are accessible to geographies and individuals of different income levels throughout Oklahoma assessment areas. In addition, the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences portions of Oklahoma assessment areas, particularly LMI geographies and/or LMI individuals. Lastly, Arvest Bank provides an adequate level of community development services within Oklahoma assessment areas. Accessibility of Delivery Systems As displayed in the following tables, the bank‟s delivery systems in Oklahoma assessment areas are accessible to geographies and individuals of different income levels. Assessment Area (full-scope review) Accessibility of Delivery Systems Lawton MSA Accessible Tulsa MSA Accessible Oklahoma NonMSA Readily Accessible Assessment Area (limited-scope review) Accessibility of Delivery Systems Oklahoma City MSA Consistent 151 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Changes in Branch Locations Arvest Bank‟s record of opening and closing branches in its four Oklahoma assessment areas has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. Assessment Area (full-scope review) Changes in Branch Locations Lawton MSA Not Adversely Affected Tulsa MSA Not Adversely Affected Oklahoma NonMSA Improved Access Assessment Area (limited-scope review) Changes in Branch Locations Oklahoma City MSA Exceeds Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Overall, banking services and business hours do not vary in a way that inconveniences certain portions of the bank‟s Oklahoma assessment areas, particularly LMI geographies and/or LMI individuals. The bank‟s performance under this Service Test criterion is displayed by assessment area in the following tables. Lawton MSA Reasonableness of Business Hours and Services Do Not Vary in a Way That Inconveniences Tulsa MSA Do Not Vary in a Way That Inconveniences Oklahoma NonMSA Do Not Vary in a Way That Inconveniences Assessment Area (full-scope review) Reasonableness of Business Hours and Services Consistent Assessment Area (limited-scope review) Oklahoma City MSA 152 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Development Services Arvest Bank provides an adequate level of community development services throughout its Oklahoma assessment areas. The bank‟s performance under this Service Test criterion is displayed by assessment area in the following tables. Assessment Area (full-scope review) Community Development Services Lawton MSA Adequate Tulsa MSA Few, If Any Oklahoma NonMSA Adequate Assessment Area (limited-scope review) Community Development Services Oklahoma City MSA Consistent 153 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 LAWTON, OKLAHOMA MSA (Full-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN LAWTON, OKLAHOMA MSA Bank Structure Arvest Bank has designated the entire Lawton, Oklahoma MSA (Lawton MSA) as an assessment area, within which the bank operates five of its 239 branches (2.1 percent). Of the five branches, zero are in low-income census tracts, one is in a moderate-income census tract, three are in middle-income census tracts, and one is located in an upper-income census tract. During the review period, the bank did not open or close any branches in this assessment area. Based on this branch network and other service delivery systems, the bank is adequately positioned to deliver financial services to substantially all of the Lawton MSA. The assessment area is a very competitive banking market, with 11 FDIC-insured institutions operating within the Lawton MSA, based on the FDIC Deposit Market Share Report as of June 30, 2010. Of those 11 financial institutions, Arvest Bank ranked 5th with a deposit market share of 14.2 percent. The deposits held at branches throughout the Lawton MSA represent 1.9 percent of all Arvest Bank deposits. General Demographics The Lawton MSA is comprised of one county, Comanche County, in southwestern Oklahoma. Based on 2000 census data, the assessment area had a total population of 114,996. According to U.S. Census Bureau estimates as of July 2009, the population in the Lawton MSA has declined slightly. The total MSA population in 2009 was estimated at 113,228. This marks a total MSA population decrease of approximately 1.5 percent since the 2000 census. As the demographics of this assessment area cover an MSA with a diverse population, credit needs in the area are also varied, including a standard blend of consumer and business credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include flexible lending programs for startup businesses and credit products geared specifically to first time homebuyers. Further, as the Lawton MSA is an environment with significant need, coupled with an adequate source of community development intermediaries (such as nonprofit agencies, higher education institutions, and government assistance entities), there is a high level of community development opportunity available for financial institution participation. 154 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Income and Wealth Demographics The Lawton MSA consists of 29 geographies. Based on the 2000 census, the median family income for the Lawton MSA was $39,201, which is slightly below the state of Oklahoma at $40,709. As of 2009, the HUD estimated median family income for the Lawton MSA was $50,700. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 2 9 13 5 0 29 6.9% 31.0% 44.8% 17.2% 522 5,050 18,950 4,568 1.8% 17.4% 65.1% 15.7% 0.0% 0 100% 29,090 0.0% 100% The following table displays the distribution of families by income level, as well as the income distribution of all Oklahoma families. Family Population by Income Level Dataset Low- Moderate- Middle- Upper- TOTAL Assessment Area 5,968 4,964 6,449 11,709 29,090 20.5% 17.1% 22.2% 40.3% 100% 187,672 168,813 200,838 370,380 927,703 20.2% 18.2% 21.7% 39.9% 100% Oklahoma Housing Demographics Housing affordability in the Lawton MSA appears to be similar to that of the overall state of Oklahoma. As of the 2000 census, the Lawton MSA affordability ratio (47.0 percent) was just slightly below the affordability ratio for the state of Oklahoma (49.0 percent). The median housing value in the Lawton MSA was $70,463, which is slightly above the state of Oklahoma ($67,700). The median gross monthly rent in the Lawton MSA ($452) is also similar to the state of Oklahoma ($456). 155 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Industry and Employment Demographics According to 2009 Dun & Bradstreet data, there were 4,086 business entities and 190 agricultural entities operating within the Lawton MSA. The following table depicts employment levels by industry, comparing the Lawton MSA economy to the state of Oklahoma using the “Location Quotient”48 measure. Lawton MSA - Employment by Industry Industry 163 1,658 3,430 7,148 ND 2,631 3,612 4,018 4,722 ND 0.6% 5.8% 11.9% 24.9% ND 9.2% 12.6% 14.0% 16.4% ND LQ Oklahoma 0.12 0.98 1.08 1.04 ND 1.36 0.89 0.85 1.38 ND 28,741 100% N/A Employment Natural Resources and Mining Construction Manufacturing Trade, Transportation, and Utilities Information Financial Activities Professional and Business Services Education and Health Services Leisure and Hospitality Other Services TOTAL % of Total As displayed in the previous table, the largest industries in the Lawton MSA are trade, transportation, and utilities; leisure and hospitality; and education and health services. The Lawton MSA industry mix is similar to the state of Oklahoma, with a greater reliance on leisure and hospitality and financial activities and less reliance on natural resources and mining. The annual average unemployment rate for the Lawton MSA was 3.7 percent in 2008, which was the same as the annual average for the state of Oklahoma. In 2009, the Lawton MSA average unemployment rate increased to 5.2 percent, but it did not keep pace with 2009 average for the state of Oklahoma, which increased to 6.6 percent. The unemployment rate in the Lawton MSA continued to rise in 2010 and was projected to be at 6.8 percent in January 2011, an increase of 1.6 percent from the 2009 average; the state of Oklahoma was projected to have an unemployment rate of 6.9 percent in January of 2011.49 48 49 Source: 2009 Bureau of Labor Statistics, U.S. Department of Labor (ND = “not disclosable”) Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 156 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information Community contacts stated that the Lawton MSA is a growing, thriving community with credit needs equally spread among small business and residential real estate. The housing market has remained steady, and new construction is still relatively high despite the national economic downturn. Furthermore, the population is getting younger as new business opportunities arise, and the racial composition has remained relatively the same in the past five to ten years. Within the city limits of Lawton is the Ft. Sill Army Base, which supports a steady employment base. One contact stated that the low cost of living in Lawton can partially be attributed to the ample supply of labor provided by the spouses of service members, and that service members and their families represent a significant demand for low-income housing in and around the base. All banks in the area were noted as being generally proactive in creating community relationships. Also, several banks were praised for their special first time homebuyer programs, which assists those that would not otherwise qualify for home ownership. However, it was noted that there is still unmet need relating to small business startup financing, downtown redevelopment, and general community services (shelters for at-risk families and individuals, counseling centers for LMI individuals, and job search assistance/training centers). 157 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN LAWTON, OKLAHOMA MSA LENDING TEST Lending levels reflect excellent responsiveness to Lawton MSA Assessment Area credit needs. The bank‟s overall geographic distribution of loans reflects adequate penetration throughout the assessment area. Further, the overall distribution of loans by borrower‟s income/revenue profile reflects good penetration among customers of different income levels and businesses/farms of different sizes. Lastly, Arvest Bank makes a relatively high level of community development loans in the Lawton MSA Assessment Area. Lending Activity The bank‟s lending levels within the Lawton MSA Assessment Area reflect excellent responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type # % $(000s) 125 15.6% $4,342 6.6% 29 3.6% $2,177 3.3% 3 0.4% $192 0.3% 85 10.6% $5,181 7.8% Total HMDA related 242 30.1% $11,892 18.0% Small Business 529 65.9% $52,474 79.2% 32 4.0% $1,870 2.8% 803 100% $66,236 100% Home Improvement Home Purchase Multi-Family Housing Refinancing Small Farm TOTAL LOANS 158 % Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in Lawton MSA section, this assessment area includes two low-income census tracts and nine moderate-income census tracts, representing 37.9 percent of all assessment area census tracts. Overall, based on lending activity from all three loan categories reviewed, the bank‟s geographic distribution of loans reflects adequate penetration throughout this assessment area, including the 11 LMI census tracts. The following table displays the geographic distribution of HMDA loans in comparison to owneroccupied housing data for the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 10 42 16 0 14.7% 61.8% 23.5% 8 73 35 62.4% 29.9% 11 42 19 15.3% 58.3% 26.4% 2 1 0 66.7% 33.3% 0.0% 31 158 70 0.4% 11.9% 60.8% 26.9% 0.0% 100% 1.6% 15.8% 64.8% 17.9% 0.0% 100% 0.0% 1 0.9% 0 0.0% 0 6.8% 0.0% 0 0.0% 0 0.0% 0 68 100% 117 100% 72 100% 3 Multi-Family 0.0% TOTAL LOANS Owner Occupied Housing 1 0.0% 0 100% 260 The bank‟s performance based on the geographic distribution of HMDA loans varied between low- and moderate-income categories. As noted in the preceding table, the bank only made one loan in a low-income census tract, representing 0.4 percent of all 2009 HMDA-lending activity. This performance is poor, compared to the percentage of owner-occupied housing units in lowincome census tracts (1.6 percent). The bank‟s performance is also below the 2009 Lawton MSA HMDA aggregate lending level in low-income census tracts (0.6 percent). Conversely, the bank‟s penetration of moderate-income census tracts is good. While the bank‟s percentage of lending in moderate-income census tracts (11.9 percent) is below the owner-occupied housing percentage (15.8 percent), it is above that of other lenders in the MSA, based on the 2009 HMDA aggregate lending level in moderate-income census tracts (9.7 percent). Therefore, the bank‟s overall geographic distribution of loans is adequate. 159 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Second, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table in comparison to the location of businesses throughout the bank‟s assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 18 78 137 72 0 5.9% 25.6% 44.9% 23.6% 10.4% 29.2% 48.1% 12.3% 0.0% 0.0% TOTAL 305 100% 100% The bank‟s performance based on the geographic distribution of small business loans varied between low- and moderate-income categories. As noted in the table above, 5.9 percent of the bank‟s small business loans were made in low-income census tracts, which is poor compared to the estimated percentage of businesses located in low-income census tracts, 10.4 percent. The bank‟s lending level in low-income census tracts is also below that of other lenders, based on 2009 Lawton MSA CRA aggregate data indicating that 11.5 percent of reported small business loans were made in low-income census tracts. Conversely, the bank‟s performance in moderateincome tracts is good. While the bank‟s lending percentage in moderate-income tracts, 25.6 percent, is less than the estimated percentage of businesses in moderate-income census tracts, 29.2 percent, it is above the CRA aggregate lending level in moderate-income census tracts, 24.4 percent. Therefore, the bank‟s overall geographic distribution of small business loans is adequate. 160 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Finally, the geographic distribution of small farm loans is displayed in the following table in comparison to the location of farms throughout the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 0 13 4 0 17 0.0% 0.0% 76.5% 23.5% 0.0% 100% 0.5% 7.4% 77.9% 14.2% 0.0% 100% As displayed in the preceding table, the bank had a relatively low level of small farm lending in this assessment area. However, based on the limited loan volume from both 2008 and 2009, the geographic distribution of small farm loans is adequate. Based on 2009 lending activity, the bank did not make any small farm loans in LMI census tracts. This performance is poor, in light of the fact that an estimated 7.9 percent of farms are located in LMI census tracts. Furthermore, other lenders made 4.0 percent of small farm loans in LMI census tracts, based on 2009 CRA aggregate lending activity within the assessment area. Conversely, the geographic distribution of the bank‟s 2008 small farm loans is good. While the bank only made 15 small farm loans in this assessment area during 2008, 13.3 percent of these loans were made in low-income census tracts. This performance is well above the estimated percentage of farms in low-income census tracts, 0.5 percent, and the 2008 CRA aggregate, lowincome geography lending level, 0.9 percent. The bank made 6.7 percent of 2008 small farm loans in moderate-income census tracts, which is on par with the estimated percentage of farms located in moderate-income census tracts, 7.4 percent, and the bank‟s moderate-income geography lending level is above that of other lenders, based on 2008 CRA aggregate data, 4.7 percent. Therefore, while the bank‟s performance varied significantly between data years, the overall geographic distribution of small farm loans is adequate. 161 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is good, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDA reported loans by borrower income level in comparison to family population data. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Borrower Income Level Low- Moderate- Middle- Upper- Unknown 4 10 15 35 4 14.7% 22.1% 51.5% 15 17 82 12.8% 14.5% 70.1% 12 15 35 16.7% 20.8% 48.6% 0 0 0 5.9% 2 1.7% 7 9.7% 0 5.9% 1 0.9% 3 4.2% TOTAL 68 100% 117 100% 72 100% 3 3 100.0% 100% 260 Multi-Family TOTAL LOANS Families 0.0% 0.0% 0.0% 0.0% 13 37 47 152 11 5.0% 14.2% 18.1% 58.5% 4.2% 20.5% 17.1% 22.2% 40.3% 0.0% 100% 100% The bank‟s level of lending to LMI borrowers within the assessment area is good. Based on the above table, the bank‟s level of lending to low-income borrowers (5.0 percent) is lower than the low-income family population (20.5 percent). However, this performance is adequate, as the bank‟s level of lending is higher than the 2009 HMDA aggregate lending level to low-income borrowers in the assessment area (4.6 percent). Similarly, the bank‟s HMDA lending level to moderate-income borrowers (14.2 percent) is lower than the percentage of moderate-income families within the assessment area (17.1 percent), but the bank‟s performance is good compared to the aggregate lending level to moderate-income borrowers (11.6 percent). 162 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size.50 Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$1,000 237 27 21 285 78.2% 8.9% 6.9% 94.1% 8 2 8 18 2.6% 0.7% 2.6% 5.9% 245 29 29 303 80.9% 9.6% 9.6% 100% The bank‟s level of lending to small businesses is excellent. The bank originated a substantial majority of its small business loans (94.1 percent) to businesses with revenues of $1 million or less. The highest concentration of these loans was for loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses in the assessment area. According to Dun & Bradstreet estimates, 90.8 percent of businesses reporting for 2009 had revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses greatly surpasses that of other lenders, based on 2009 CRA aggregate lending in the assessment area, 19.6 percent. 50 This analysis included 305 small business loans; however, two of these loans were removed from the sample because information related to business revenue size was not available. 163 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Small farm lending performance was analyzed to determine the bank‟s lending levels to farms of different sizes. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 14 2 0 16 82.4% 11.8% 0.0% 94.1% 1 0 0 1 5.9% 0.0% 0.0% 5.9% 15 2 0 17 88.2% 11.8% 0.0% 100% As displayed in the preceding table, the bank had a relatively low level of small farm loan activity in this assessment area. However, based on the limited loan activity available for review, the distribution of small farm loans by borrower‟s profile is good. A high percentage of small farm loans (94.1 percent) was made to farms with revenues of $1 million or less. The highest concentration of these loans was in loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small farms in the assessment area. According to Dun & Bradstreet estimates, 99.5 percent of farms in the assessment area reported revenues of $1 million or less. Furthermore, the bank‟s small farm lending performance is higher than the 2009 CRA aggregate level of lending to small farms, 91.4 percent. Community Development Lending Activities Arvest Bank makes a relatively high level of community development loans in the Lawton MSA Assessment Area. The bank made two community development loans totaling $6.3 million during this review period. Both loans were for revitalization projects inside low-income census tracts. 164 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Arvest Bank makes a significant level of qualified community development investments and grants within the Lawton MSA Assessment Area, exhibiting good responsiveness to credit and community development needs in the assessment area. As of this evaluation date, the bank had a community development investment balance of $515,130 attributable to this assessment area, which represents an increase of 40.3 percent since the last CRA evaluation. All of these community development investments are in MBS that finance affordable housing (MBS of $211,913 were purchased during this review period, while $303,217 were purchased in a previous review period still outstanding). Additionally, Arvest Bank made 34 grants totaling $55,436 throughout the assessment area. Among these numerous grants were significant donations to schools serving a majority of students from LMI families, affordable housing organizations, and community service organizations that assist the needy. 165 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s service delivery systems are accessible to the Lawton MSA Assessment Area, and the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences LMI geographies and/or LMI individuals. Lastly, the bank provides an adequate level of community development services in the Lawton MSA Assessment Area. Accessibility of Delivery Systems Arvest Bank operates five branch facilities within the Lawton MSA. The following table illustrates the distribution of these facilities by income level of the geography, as compared to key assessment area demographics. Dataset Branches Branch Distribution by Geography Income Level Geography Income Level LowModerate- MiddleUpper- Unknown 0 1 3 1 0 0.0% 20.0% 60% 20.0% 0.0% TOTAL 5 100% Census Tracts 6.9% 31.0% 44.8% 17.2% 0.0% 100% Household Population 2.5% 21.3% 61.5% 14.8% 0.0% 100% While the bank does not operate any branches in low-income census tracts within the Lawton MSA Assessment Area, the two low-income census tracts represent a very small part of the overall assessment area, based on location of households (2.5 percent). Further, the bank is still able to adequately serve these geographies, as there are several branches within a reasonable distance of both low-income census tracts. The bank operates one branch in a moderate-income census tract (20.0 percent), which is in line with the percentage of households within moderateincome census tracts (21.3 percent). Additionally, all five of the bank‟s branches are located near the center of Lawton, where all of the LMI geographies are located. Based on this information, the bank‟s service delivery systems are accessible to geographies and individuals of different income levels in the Lawton MSA Assessment Area. Changes in Branch Locations The bank‟s record of opening and closing branches in the Lawton MSA Assessment Area has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or to LMI individuals. The bank did not open or close any branches during this review period. 166 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Business hours and banking products and services are relatively consistent across all branches in the Lawton MSA Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in their lobby and drive-up facilities at some point during the week. Most drive-thru facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank personnel provides an adequate level of community development services within the Lawton MSA Assessment Area. Throughout the review period, two bank employees provided financial expertise to community development organizations. One employee served as board chairman of a community service organization aiding the needy in the city of Lawton. The other employee served a school district with a majority of students from LMI families. 167 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 TULSA, OKLAHOMA MSA (Full-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN TULSA, OKLAHOMA MSA Bank Structure Arvest Bank has designated the entire Tulsa, Oklahoma MSA (Tulsa MSA) as an assessment area within which the bank operates 29 of its 239 branches (12.1 percent). Of the 29 branches, zero are in low-income census tracts, seven are in moderate-income census tracts, 12 are in middle-income census tracts, and ten are located in upper-income census tracts. During the review period, the bank did not open or close any branches in this assessment area. Based on this branch network and other service delivery systems, the bank is adequately positioned to deliver financial services to substantially all of the Tulsa MSA. This assessment area is a highly competitive banking market, with a total of 66 FDIC-insured institutions operating within the Tulsa MSA, based on the FDIC Deposit Market Share Report as of June 30, 2010. Of those 66 financial institutions, Arvest Bank ranked 3rd with a deposit market share of 6.5 percent. The deposits held at branches throughout the Tulsa MSA represent 13.4 percent of all Arvest Bank deposits. General Demographics The Tulsa MSA is a seven-county area in northeastern Oklahoma. The seven counties comprising the MSA are Creek, Okmulgee, Osage, Pawnee, Rogers, Tulsa, and Wagoner. Based on 2000 census data, the assessment area had a total population of 859,532. The majority of the population lives in Tulsa County (563,299). The remaining counties range in population from 16,612 (Pawnee County) to 70,641 (Rogers County). According to U.S. Census Bureau estimates as of July 2009, the population in the Tulsa MSA has grown to 929,015, marking an increase of approximately 8.1 percent since the 2000 census. As the demographics of this assessment area cover a wide metropolitan area and the population is diverse, credit needs in the area are also varied, including a standard blend of consumer and business/farm credit products. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) include general banking services geared towards LMI individuals (particularly those in need of reestablishing credit history), foreclosure prevention assistance, and financial education programs for first time home buyers and small business entrepreneurs. Further, as the Tulsa MSA is an environment with significant need, coupled with a strong source of community development intermediaries (such as nonprofit agencies, higher education institutions, and government assistance entities) there is a high level of community development opportunity available for financial institution participation. 168 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Income and Wealth Demographics The MSA consists of 264 geographies. Based on the 2000 census, the median family income for the Tulsa MSA was $45,678, which was greater than the state of Oklahoma at $40,709. As of 2009, the HUD estimated median family income for the Tulsa MSA was $57,600. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 7 67 111 79 0 264 2.7% 25.4% 42.0% 29.9% 3,612 53,078 108,176 67,361 1.6% 22.9% 46.6% 29.0% 0.0% 0 100% 232,227 0.0% 100% The following table displays the distribution of families, by income level, that reside in this assessment area as well as the statewide percentage for Oklahoma. Family Population by Income Level Dataset Low- Moderate- Middle- Upper- TOTAL Assessment Area 46,267 42,578 50,189 93,193 232,227 19.9% 18.3% 21.6% 40.1% 100% 187,672 168,813 200,838 370,380 927,703 20.2% 18.2% 21.6% 39.9% 100% Oklahoma Housing Demographics While income levels in the assessment area are relatively higher than income levels for the state of Oklahoma overall, higher housing costs in the Tulsa MSA keep overall housing affordability in the assessment area below that of the state. As of the 2000 census, the Tulsa MSA Assessment Area housing affordability ratio (46.0 percent) was less than the affordability ratio for state of Oklahoma (49.0 percent). Of the seven MSA counties, buying a home is most affordable in Pawnee County (60.0 percent) and least affordable in Tulsa County (44.0 percent). The median housing value in the assessment area ($79,950) is significantly higher than that of the state of Oklahoma ($67,700). The median gross monthly rent in the Tulsa MSA is also higher ($503) than the state of Oklahoma figure ($456). These numbers show that the Tulsa MSA is less affordable than the state of Oklahoma as a whole. 169 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Industry and Employment Demographics According to 2009 Dun & Bradstreet data, there were 41,669 business entities and 791 agricultural entities operating within the Tulsa MSA. The following table depicts employment levels by industry, comparing the Tulsa MSA economy to the state of Oklahoma using the “Location Quotient”51 measure. Tulsa MSA - Employment by Industry Industry 7,412 20,643 46,548 83,057 9,070 23,220 54,366 55,795 37,059 10,451 2.1% 5.9% 13.4% 23.9% 2.6% 6.7% 15.6% 16.1% 10.7% 3.0% LQ Oklahoma 0.46 1.01 1.21 1.00 1.11 0.99 1.11 0.98 0.89 0.97 347,621 100% N/A Employment Natural Resources and Mining Construction Manufacturing Trade, Transportation, and Utilities Information Financial Activities Professional and Business Services Education and Health Services Leisure and Hospitality Other Services TOTAL % of Total As displayed in the previous table, the largest industries in the Tulsa MSA are trade, transportation, and utilities; education and health services; and professional and business services. The Tulsa MSA industry mix is similar to the state of Oklahoma, with a greater reliance on manufacturing and less reliance on natural resources and mining. The recent annual average unemployment rates for the Tulsa MSA (3.7 percent in 2008 and 6.9 percent in 2009) are similar to the average unemployment rates for the state of Oklahoma (3.7 percent in 2008 and 6.6 percent in 2009).52 51 52 Source: 2009 Bureau of Labor Statistics, U.S. Department of Labor Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 170 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information Community contacts stated that the Tulsa economy has been well insulated from the losses that many area economies are experiencing. Furthermore, when Tulsa experiences the impact of negative economic conditions, the area recovers quickly. Yet, there is still strong need for community development in Tulsa, particularly as related to LMI housing and small businesses. Related to affordable housing needs, contacts said that area banks could provide more resources focused on home ownership education, down payment assistance, and foreclosure prevention. In addition, residents who are renting properties would benefit from programs aimed at obtaining initial security deposits and maintaining utility services. Community contacts felt that LMI residents need more general banking services geared toward them, especially for those that have tarnished credit. Opportunities are available for area financial institutions to finance small businesses, particularly in land development projects, as the cost of available space for manufacturing and retail development has increased significantly. These financing arrangements will also help attract new businesses, meet the area‟s growing need for retail services, and support new job growth. Additionally, financial expertise is needed in the areas of business plan review, credit history management, and businesses start-up financing. Overall, community contacts stated that many area financial institutions are visible in the community, providing both financial and nonfinancial assistance to area businesses. 171 Arvest Bank Fayetteville, Arkansas CONCLUSIONS WITH OKLAHOMA MSA CRA Performance Evaluation January 10, 2011 RESPECT TO PERFORMANCE TESTS IN TULSA, LENDING TEST Lending levels reflect good responsiveness to Tulsa MSA Assessment Area credit needs. The geographic distribution of loans reflects poor penetration throughout the assessment area, but the loan distribution by borrower‟s income/revenue profile reflects good penetration among customers of different income levels and businesses/farms of different sizes. Lastly, Arvest Bank is a leader in making community development loans in the Tulsa MSA Assessment Area. Lending Activity The bank‟s lending levels within the Tulsa MSA reflect good responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type # % $(000s) % 1,080 25.1% $36,920 9.1% 148 3.4% $16,170 4.0% 5 0.1% $11,102 2.7% 622 14.4% $40,927 10.1% Total HMDA related 1,855 43.0% $105,119 25.8% Small Business 2,219 51.5% $287,187 70.6% 236 5.5% $14,605 3.6% 4,310 100% $406,911 100% Home Improvement Home Purchase Multi-Family Housing Refinancing Small Farm TOTAL LOANS 172 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in Tulsa MSA section, this assessment area includes seven low-income census tracts and 67 moderate-income census tracts, representing 28.0 percent of all assessment area census tracts. Overall, based on lending activity from all three loan categories reviewed, the bank‟s geographic distribution of loans reflects poor penetration throughout this assessment area, particularly among the 74 LMI census tracts. The following table displays the geographic distribution of HMDA loans in comparison to owneroccupied housing demographics for the assessment area. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level Low- Moderate- Middle- Upper- Unknown 2 57 229 292 0 9.8% 39.5% 50.3% 48 330 503 5.4% 37.4% 57.0% 49 223 223 9.8% 44.8% 44.8% 0 1 0.3% 1 0.1% 3 0.6% 0 3 0.0% 0 0.0% 0 0.0% 0 TOTAL 580 100% 882 100% 498 100% 4 Multi-Family 0.0% TOTAL LOANS Owner Occupied Housing 6 75.0% 0.0% 25.0% 157 782 1,019 0.0% 0 100% 1,964 0.3% 8.0% 39.8% 51.9% 0.0% 100% 0.9% 20.8% 47.4% 30.8% 0.0% 100% While overall lending levels to borrowers in LMI census tracts were low, the bank‟s geographic distribution of HMDA loans still appears to be marginally adequate, particularly when compared to the performance of other lenders. As displayed in the table above, the bank‟s level of lending in low-income census tracts (0.3 percent) is less than the percentage of owner-occupied housing units in low-income geographies (0.9 percent); however, this performance is still adequate, as it equals the low-income census tract lending level made by other lenders, based on 2009 HMDA aggregate lending activity in the Tulsa MSA. Conversely, the bank‟s lending level in moderateincome census tracts (8.0 percent) is poor, as it is below both the percentage owner-occupied housing units in moderate-income geographies (20.8 percent) and the aggregate lending level (9.7 percent). In summary, the bank‟s combined LMI geography lending level (8.3 percent) is low; however, it is within range of the combined LMI lending level of other lenders (10.0 percent), reflecting adequate performance. 173 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table compared to the distribution of assessment area businesses by geography income level. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 2 189 435 705 0 14.2% 32.7% 53.0% 23.9% 41.6% 33.3% 0.2% 1.1% 0.0% 0.0% TOTAL 1,331 100% 100% The analysis of the bank‟s small business loan activity reflects poor penetration throughout the assessment area. The bank‟s low-income census tract lending level (0.2 percent) is poor compared to the percentage of businesses within these geographies (1.1 percent) and the 2009 Tulsa MSA CRA aggregate lending level in low-income census tracts (0.9 percent). The bank‟s performance in moderate-income tracts is also poor, as the bank‟s percentage of small business loans in moderate-income tracts (14.2 percent) is less than the percentage of businesses located in these geographies (23.9 percent) and the aggregate lending level (20.8 percent). Finally, the geographic distribution of small farm loans is displayed in the following table, compared to the distribution of assessment area farms by geography income level. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 15 91 9 0 13.0% 79.1% 7.8% 24.8% 57.0% 18.1% 0.0% 0.1% 0.0% 0.0% TOTAL 115 100% 100% The bank‟s geographic distribution of small farm loans is poor. While the level of opportunity to make small farm loans in low-income census tracts is negligible, 24.8 percent of assessment area farms are located in moderate-income census tracts; however, the bank‟s level of lending in moderate-income geographies, 13.0 percent, is well below the demographic figure. The bank‟s level of lending in moderate-income census tracts is also significantly below that of other lenders, 26.8 percent, based 2009 CRA aggregate data. 174 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is good, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDA reported loans by the income level of the borrower in comparison to family population demographics. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Borrower Income Level Low- Moderate- Middle- Upper- Unknown 62 149 139 221 9 10.7% 25.7% 24.0% 38.1% 1.6% 59 145 210 453 15 6.7% 16.4% 23.8% 51.4% 1.7% 90 111 242 12 18.1% 22.3% 48.6% 2.4% 0 0 0 43 8.6% 0 TOTAL 580 100% 882 100% 498 100% 4 4 100.0% 100% 40 1,964 Multi-Family TOTAL LOANS Families 0.0% 0.0% 0.0% 0.0% 164 384 460 916 8.4% 19.6% 23.4% 46.6% 2.0% 100% 19.9% 18.3% 21.6% 40.1% 0.0% 100% The bank‟s level of lending to both low-income and moderate-income borrowers within the assessment area is good. Based on the above table, the bank‟s level of lending to low-income borrowers (8.4 percent) is lower than the percentage of low-income families (19.9 percent); however, the bank‟s performance is significantly higher than that of other lenders (6.5 percent), based on 2009 Tulsa MSA HMDA aggregate data. Furthermore, the bank‟s HMDA lending percentage to moderate-income borrowers (19.6 percent) is above the percentage of moderateincome borrowers within the assessment area (18.3 percent), and it similar to aggregate lending to moderate-income borrowers (19.7 percent). 175 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending levels to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size.53 Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250 <$1,000 939 95 89 1,123 71.1% 7.2% 6.7% 85.0% 70 51 77 198 5.3% 3.9% 5.8% 15.0% 1,009 146 166 1,321 76.4% 11.1% 12.6% 100% The bank‟s level of lending to small businesses is good. The bank originated a strong majority of its small business loans (85.0 percent) to businesses with gross annual revenues of $1 million or less. The highest concentration of these loans was in amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses in the assessment area. According to Dun & Bradstreet estimates, 87.9 percent of businesses reporting for 2009 had revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses is well above that of other lenders (19.0 percent) based on 2009 CRA aggregate data. 53 This analysis included 1,331 small business loans; however, ten of these loans were removed from the sample because information related to business revenue size was not available. 176 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Small farm lending performance was analyzed to determine the bank‟s lending levels to farms of different sizes. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 100 10 5 115 87.0% 8.7% 4.3% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 100 10 5 115 87.0% 8.7% 4.3% 100% Arvest Bank‟s lending to small farms is excellent. All small farm loans made in this assessment area were originated to farmers with gross annual revenues $1 million or less. The highest concentration of these loans was in loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small farms in the assessment area. According to Dun & Bradstreet estimates, 98.9 percent of farms in the assessment area reported revenues of $1 million or less. The bank‟s level of lending to small farms is significantly higher than that of other lenders (70.6 percent) based on 2009 CRA aggregate data. Community Development Lending Activities Arvest Bank continues to be a leader in making community development loans in the Tulsa MSA. The bank originated or renewed nine community development loans totaling $52.0 million during this review period. Five of the loans financed projects that revitalize or stabilize LMI geographies. Three of the loans were to community service agencies serving LMI individuals in the Tulsa MSA, and two loans were for affordable housing targeted to LMI individuals and families. 177 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Arvest Bank makes a significant level of qualified community development investments and grants within the Tulsa MSA. As of the evaluation date, the bank had a community development investment balance of $5.5 million attributable to this assessment area. Of this balance, $4.0 million is invested in MBS that finance affordable housing (MBS of $1.8 million were purchased during this review period, while $2.2 million were purchased in a previous review period still outstanding). In addition, the bank has investments in projects associated with LIHTCs that total $100,000 and NMTCs that total $1.4 million. Arvest Bank also made a significant level of qualified community development grants within the Tulsa MSA. The bank made 49 community development grants totaling $281,260 during this review period. Among the numerous contributions were significant grants to schools serving a majority of students from LMI families, affordable housing organizations, and community service organizations targeting the needs of LMI families. Community Development Initiatives As noted above, the bank makes significant use of LIHTC and NMTC investments to further community development in the Tulsa MSA. LIHTCs fund the construction of new rental housing and rehabilitation of existing housing for low-income households. NMTCs provide equity capital to further commercial economic development activities in underserved geographies. Responsiveness to Credit and Community Development Needs Arvest Bank exhibits good responsiveness to credit and community development needs in the Tulsa MSA Assessment Area. Community contacts noted that the major credit needs in the area are related to residential real estate and small businesses financing. The bank made numerous donations to affordable housing agencies, made significant use of LIHTC investments, and invested in MBS that finance affordable housing for LMI homeowners. Additionally, NMTC investments further commercial economic development, where it is needed most in the Tulsa MSA. 178 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s service delivery systems are accessible to the Tulsa MSA Assessment Area, and the bank‟s record of opening and closing branches has not adversely affected the accessibility of its delivery systems to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences LMI geographies and/or LMI individuals. Conversely, the bank provides few community development services in the Tulsa MSA Assessment Area. Accessibility of Delivery Systems Arvest Bank operates 29 branch facilities within the Tulsa MSA. The following table illustrates the distribution of these facilities by income level of the geography, as compared to key assessment area demographics. Dataset Branches Branch Distribution by Geography Income Level Geography Income Level LowModerate- MiddleUpper- Unknown 0 7 12 10 0 0.0% 24.1% 41.4% 34.5% 0.0% TOTAL 29 100% Census Tracts 2.7% 25.4% 42.0% 29.9% 0.0% 100% Household Population 1.8% 24.5% 46.4% 27.3% 0.0% 100% While the bank does not operate any branches in low-income census tracts within the Tulsa MSA Assessment Area, these geographies represent a very small part of the overall assessment area, based on location of households (1.8 percent). The bank operates seven branches in moderateincome census tracts (24.1 percent), which is in line with the percentage of households within moderate-income census tracts (24.5 percent). Based on this information, the bank‟s service delivery systems are accessible to geographies and individuals of different income levels in the Tulsa MSA Assessment Area. Changes in Branch Locations The bank‟s record of opening and closing branches in the Tulsa MSA Assessment Area has not adversely affected the accessibility of its delivery systems, particularly to LMI geographies and/or to LMI individuals. The bank did not open or close any branches during this review period. 179 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Business hours and banking products and services are relatively consistent across all branches in the Tulsa MSA Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in their lobby and drive-up facilities at some point during the week. Most drive-thru facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank personnel provides few community development services in the Tulsa MSA Assessment Area. During this review period, one bank employee served on the board of directors of an organization assisting at-risk, LMI families and individuals in Tulsa. 180 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 OKLAHOMA CITY, OKLAHOMA MSA (Limited-Scope Review) DESCRIPTION OF OKLAHOMA MSA INSTITUTION’S OPERATIONS IN OKLAHOMA CITY, Arvest Bank designated the entire Oklahoma City, Oklahoma MSA (Oklahoma City MSA) as an assessment area. The Oklahoma City MSA is located in central Oklahoma and is comprised of seven counties: Canadian, Cleveland, Grady, Lincoln, Logan, McClain, and Oklahoma. The bank operates 27 branches in the Oklahoma City MSA, and, during the review period, the bank opened two branches—one in a moderate-income census tract and one in a middle-income census tract. Assessment Area Demographics by Geography Income Level Dataset Low- Moderate- Middle- Upper- Unknown TOTAL 24 100 122 83 5 334 7.2% 29.9% 36.5% 24.9% Family Population 7,706 72,954 115,738 93,249 2.7% 25.2% 40.0% 32.2% Household Population 13,483 119,272 171,877 125,183 176 429,991 3.1% 27.7% 40.0% 29.1% < 0.1% 100% Business Institutions 2,199 12,195 20,546 18,075 1,042 54,057 4.1% 22.6% 38.0% 33.4% 1.9% 100% Agricultural Institutions 7 194 577 342 17.3% 51.4% 30.5% Census Tracts 0.6% 1.5% 0 0.0% 3 0.3% 100% 289,647 100% 1,123 100% Assessment Area Demographics by Income Level of Population Demographic Type Family Population Household Population Population Income Classification TOTAL Low- Moderate- Middle- Upper- 58,024 20.0% 97,636 52,668 18.2% 71,713 62,751 21.7% 83,935 116,204 40.1% 176,707 289,647 100% 429,991 22.7% 16.7% 19.5% 41.1% 100% 181 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT TO PERFORMANCE TESTS IN OKLAHOMA CITY, OKLAHOMA MSA LENDING TEST Arvest Bank‟s overall lending performance in this assessment area is consistent with Lending Test performance for the state of Oklahoma, as displayed in the following table. For more detailed information relating to the bank‟s Lending Test performance in this assessment area, see the tables contained in Appendix C. Lending Test Criteria Performance Lending Activity Below Geographic Distribution of Loans Consistent Distribution of Loans by Borrower‟s Profile Consistent Community Development Lending Activities Consistent OVERALL CONSISTENT INVESTMENT TEST Arvest Bank had community development investments of $569,923 (MBS purchased in a previous review period still outstanding) and 31 grants for $72,162 attributable to this assessment area, which is consistent with overall Investment Test performance for the state of Missouri. For this review period, Arvest Bank had outstanding community development investments totaling $4.0 million ($2.5 million in MBS purchased in this review period and $1.5 million purchased in a previous review period still outstanding) and 63 grants totaling $186,048 in the Oklahoma City MSA Assessment Area, which is consistent with overall Investment Test performance for the state of Oklahoma. 182 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST The bank‟s Service Test performance in this assessment area is consistent with the bank‟s overall Service Test performance in state of Oklahoma, as is detailed in the following table. Service Test Criteria Performance Accessibility of Delivery Systems Consistent Changes in Branch Locations Exceeds Reasonableness of Business Hours and Services Consistent Community Development Services Consistent OVERALL CONSISTENT 183 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 NONMETROPOLITAN OKLAHOMA STATEWIDE AREA (Full-Scope Review) DESCRIPTION OF INSTITUTION’S OPERATIONS IN NONMETROPOLITAN OKLAHOMA Bank Structure Arvest Bank has one assessment area within nonMSA Oklahoma, where it operates 32 of its 239 branches (13.4 percent). Of the 32 branches, one is in a low-income census tract, five are in moderate-income census tracts, 21 are in middle-income census tracts, and five are located in upper-income census tracts. Based on this branch network and other service delivery systems, the bank is largely able to serve most of this geographically expansive assessment area, with secondary accessibility in the extreme northwest and southeast portions of the assessment area. This assessment area covers a large portion of the state of Oklahoma, where 142 FDIC-insured institutions operate at least one office, based on the FDIC Deposit Market Share Report as of June 30, 2010. Of these 142 financial institutions, Arvest Bank ranked 3rd with a deposit market share of 6.7 percent. Based on this information, Arvest Bank deposits held at branches throughout nonMSA Oklahoma represent 13.1 percent of the bank‟s total deposits. General Demographics The nonMSA Oklahoma Assessment Area covers most of the central and eastern portions of the state of Oklahoma; it includes the following 43 counties: Adair, Atoka, Blaine, Bryan, Caddo, Carter, Cherokee, Choctaw, Coal, Cotton, Craig, Delaware, Garfield, Garvin, Grant, Haskell, Hughes, Jefferson, Johnston, Kay, Kingfisher, Kiowa, Latimer, Love, McCurtain, McIntosh, Marshall, Mayes, Murray, Muskogee, Noble, Nowata, Okfuskee, Ottawa, Payne, Pittsburg, Pontotoc, Pottawatomie, Pushmataha, Seminole, Stephens, Tillman, and Washington. Based on 2000 census data, the assessment area had a total population of 1,112,239. The county with the largest population is Muskogee County (69,451). The remaining counties ranged in population from 5,144 (Grant County) to 68,190 (Payne County). According to U.S. Census Bureau estimates as of July 2009, the population in the nonMSA Oklahoma Assessment Area has grown to 1,134,338, marking a population increase of 2.0 percent since the 2000 census. As the demographics of this assessment area cover an expansive part of rural Oklahoma, business and personal credit needs in the area are varied, but there is heightened demand for agricultural credit and housing-related credit. Other particular credit needs in the assessment area (as noted primarily during community contact interviews) relate to credit products and financial education (particularly related to credit history management) geared to the low-income population. Further, many parts of this assessment area are sparsely populated, and while there is significant need for community development involvement, oftentimes these rural areas lack community development resources from which to draw. Of the 206 middle-income census tracts 184 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 in this assessment area, 93 were categorized as “distressed” and 11 were categorized as both “underserved” and “distressed” in 2009.54 Income and Wealth Demographics Based on the 2000 census data, the median family income for the assessment area was $35,230, which was less than the state of Oklahoma figure, $40,709, but similar to the figure for nonMSA Oklahoma overall, $35,517. As of 2009, the HUD estimated median family income for nonMSA Oklahoma was $46,400. The following table summarizes the distribution of geographies by income level and the family population of those census tracts within the assessment area. Assessment Area Demographics by Geography Income Level Dataset Census Tracts Family Population Low- Moderate- Middle- Upper- Unknown TOTAL 1 50 206 34 0 291 17.2% 70.8% 11.7% 43,266 212,448 47,898 14.2% 69.9% 15.8% 0.3% 323 0.1% 0.0% 0 100% 303,935 0.0% 100% The following table displays the distribution of families by income level, as well as the distribution of families for the state of for Oklahoma overall. Family Population by Income Level Dataset Low- Moderate- Middle- Upper- TOTAL Assessment Area 62,740 55,344 65,368 120,483 303,935 20.6% 18.2% 21.5% 39.6% 100% 187,672 168,813 200,838 370,380 927,703 20.2% 18.2% 21.6% 39.9% 100% Oklahoma 54 See the glossary in Appendix E for additional detail regarding the categories “underserved” and “distressed” under the definition of community development. 185 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Housing Demographics While income levels in the nonMSA Oklahoma Assessment Area are lower than those for the state of Oklahoma overall, housing in the assessment appears to be relatively more affordable, due to lower housing costs. The nonMSA Oklahoma Assessment Area had a housing affordability ratio of 52.0 percent as of the 2000 census, which indicated greater affordability relative to the state of Oklahoma figure, 49.0 percent. The median housing value in the assessment area was $54,323, which is much lower than the state of Oklahoma at $67,700. Median gross monthly rent in the assessment area is also lower at $391 than the state of Oklahoma at $456. Industry and Employment Demographics According to 2010 Dun & Bradstreet data, there were 47,591 business entities and 3,099 agricultural entities operating within the nonMSA Oklahoma Assessment Area. Based on this information, the following table displays the assessment area industry mix. 186 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Total Businesses 2,246 9,062 3,099 719 4,045 729 1,597 3,658 646 1,748 53 712 6,927 3,561 680 1,822 5,938 1,321 210 1,917 Industry Accommodation and Food Services Admn., Support, Waste and Rem. Svc. Agric., Forestry, Fishing and Hunting Arts, Entertainment, and Recreation Construction Educational Services Finance and Insurance Health Care and Social Assistance Information Manufacturing Mgmt. of Comp. and Enterprises Mining Other Services (except Public Admn) Prof., Scientific, and Tech. Svc. Public Administration Real Estate and Rental and Leasing Retail Trade Transportation Utilities Wholesale Trade TOTAL 50,690 % of Total 4.4% 17.9% 6.1% 1.4% 8.0% 1.4% 3.2% 7.2% 1.3% 3.4% 0.1% 1.4% 13.7% 7.0% 1.3% 3.6% 11.7% 2.6% 0.4% 3.8% 100% As displayed in the previous table, the largest industries in the assessment area are administrative, support, waste and removal services; retail trade; and other services. The annual unemployment rates in the assessment area varied significantly by county. The lowest 2008 average annual unemployment rate was 2.3 percent (Kingfisher County), and the highest unemployment rate was 6.5 percent (McCurtain County). In 2009, 3.9 percent was the lowest average annual unemployment rate (Grant County), and the highest rate was 10.7 percent (Latimer County). In comparison, the average annual unemployment rates for the state of Oklahoma were 3.7 percent in 2008 and 6.6 percent in 2009.55 55 Source: Bureau of Labor Statistics, U.S. Department of Labor (not seasonally adjusted) 187 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Community Contact Information According to community contacts, the rural areas of Oklahoma have stable economies and sufficient access to financial services. The primary credit needs in rural Oklahoma relate to housing and agricultural activities. The state, as a whole, has experienced approximately 7 percent population growth in the last ten years. In light of the multiple large cities in the state, many rural areas have become bedroom communities, where people reside while seeking employment in the larger cities. Overall, initiatives supporting rural development are key to sustaining the economy of nonMSA Oklahoma. Community contacts stated that many banks in the state participate in businesscooperative programs, as well as other programs supporting rural housing development and utilities assistance. Among the rural housing needs are direct loans, housing rehabilitation loans and grants, and technical assistance grants for low-income individuals. One challenge facing the area is finding credit for low-income applicants with poor credit history; additional bank assistance for these individuals would be welcomed, particularly as related to specialized credit products and financial education. 188 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 CONCLUSIONS WITH RESPECT NONMETROPOLITAN OKLAHOMA TO PERFORMANCE TESTS IN LENDING TEST Lending levels reflect good responsiveness to nonMSA Oklahoma Assessment Area credit needs. The bank‟s overall geographic distribution of loans reflects adequate penetration throughout the assessment area. Further, the overall distribution of loans by borrower‟s income/revenue profile reflects excellent penetration among customers of different income levels and businesses/farms of different sizes. Lastly, the bank makes a relatively high level of community development loans in the nonMSA Oklahoma Assessment Area. Lending Activity The bank‟s lending levels within the nonMSA Oklahoma Assessment Area reflect good responsiveness to assessment area credit needs based upon the lending activity analyzed under the Lending Test. This lending activity is displayed by loan type in the following table. Summary of Lending Activity Loan Type # % $(000s) % Home Improvement 669 10.3% $20,439 5.9% Home Purchase 143 2.2% $7,319 2.1% 8 0.1% $7,884 2.3% 700 10.8% $41,747 12.0% Total HMDA related 1,520 23.4% $77,389 22.2% Small Business 2,753 42.5% $186,032 53.5% Small Farm 2,211 34.1% $84,561 24.3% 6,484 100% $347,982 100% Multi-Family Housing Refinancing TOTAL LOANS 189 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Geographic Distribution of Loans As noted in the Description of Institution’s Operations in nonMSA Oklahoma section, this assessment area includes one low-income census tract and 50 moderate-income census tracts, representing 17.5 percent of all assessment area geographies. Overall, based on lending activity from all three loan categories reviewed, the geographic distribution of loans reflects adequate penetration throughout the assessment area. The following table displays the geographic distribution of HMDA loans in comparison to owner-occupied housing demographics for the assessment area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 62 297 159 0 12.0% 57.3% 30.7% 119 698 239 11.3% 66.1% 22.6% 29 198 68 9.8% 67.1% 23.1% 2 4 1 28.6% 57.1% 14.3% 212 1,197 467 0.0% 11.3% 63.8% 24.9% 0.0% 100% 0.0% 13.1% 70.8% 16.0% 0.0% 100% 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 518 100% 1,056 100% 295 100% 7 Multi-Family 0.0% TOTAL LOANS Owner Occupied Housing 0 0.0% 0 100% 1,876 The analysis of the bank‟s 2009 HMDA-lending activity revealed that lending in moderateincome census tracts is good (residential real estate lending opportunity in the only low-income census tract is de minimis). As displayed in the preceding table, 11.3 percent of the bank‟s loans were made in moderate-income census tracts, which is slightly below the percentage of owneroccupied housing units in moderate-income census tracts, 13.1 percent, but greater than 2009 HMDA aggregate lending level, 9.4 percent. 190 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, the bank‟s geographic distribution of small business loans was reviewed, which is displayed in the following table compared to the distribution of assessment area businesses by geography income level. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 1 229 979 294 0 15.2% 65.1% 19.6% 17.7% 65.1% 16.7% 0.1% 0.6% 0.0% 0.0% TOTAL 1,503 100% 100% While the bank had a very small percentage of small business loans in the one low-income census tract (0.1 percent), business lending opportunities in this geography appear to be minimal. The level of small business loans within moderate-income census tracts (15.2 percent) is below but within adequate range of the percentage of businesses within moderate-income census tracts (17.7 percent) and the 2009 CRA aggregate lending level in moderate-income census tracts (16.1 percent). Therefore, the analysis of small business loans reflects adequate penetration throughout the assessment area. Finally, the geographic distribution of small farm loans is displayed in the following table in comparison to the distribution of assessment area farms by geography income level. Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 76 914 76 0 7.1% 85.7% 7.1% 10.6% 76.1% 13.4% 0.0% 0.0% 0.0% 0.0% TOTAL 1,066 100% 100% While below data used for comparison, the bank‟s level of small farm loans made in moderateincome census tracts is adequate (there are no small farms within the only low-income assessment area geography). As displayed in the preceding table, the bank‟s level of small farm loans made within moderate-income census tracts (7.1 percent) is below but within an adequate range of the estimated percentage of farms located in moderate-income census tracts (10.6 percent) and the 2009 CRA aggregate lending level in moderate-income census tracts (12.6 percent). Therefore, the geographic distribution of the bank‟s small farm loans is adequate. 191 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Loan Distribution by Borrower’s Profile Overall, the bank‟s loan distribution by borrower‟s profile is excellent, based on performance from all three loan categories reviewed. The following table shows the distribution of HMDA reported loans by the income level of the borrower in comparison to family population demographics. Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 50 122 135 202 9 9.7% 23.6% 26.1% 39.0% 1.7% 100% 65 158 228 592 13 1,056 6.2% 15.0% 21.6% 56.1% 1.2% 100% 63 61 120 26 21.4% 20.7% 40.7% 8.8% 0 0 0 25 8.5% 0 518 295 100% 7 7 100.0% 100% 0.0% 0.0% 0.0% 0.0% 140 343 424 914 55 1,876 7.5% 18.3% 22.6% 48.7% 2.9% 100% 20.6% 18.2% 21.5% 39.6% 0.0% 100% As displayed in the preceding table, the bank‟s level of lending to low-income borrowers (7.5 percent) is below the low-income family population (20.6 percent); nevertheless, the bank‟s performance is good compared to the 2009 HMDA aggregate lending level to low-income borrowers (5.6 percent). Furthermore, the bank‟s lending level to moderate-income borrowers (18.3 percent) is above the percentage of moderate-income borrowers within the assessment area (18.2 percent) and it is above the aggregate lending level to moderate-income borrowers (15.1 percent). Therefore, the bank‟s level of lending to LMI borrowers within the assessment area is excellent. 192 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Next, small business loans were reviewed to determine the bank‟s lending level to businesses of different sizes. The following table shows the distribution of small business loans by loan amount and business revenue size.56 Lending Distribution by Business Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >100<$250 >$250 <$1,000 1,253 102 53 1,408 84.0% 6.8% 3.6% 94.4% 36 16 31 83 2.4% 1.1% 2.1% 5.6% 1,289 118 84 1,491 86.5% 7.9% 5.6% 100% The bank‟s level of lending to small businesses is excellent. The bank originated a substantial majority of its small business loans (94.4 percent) to businesses with gross annual revenues of $1 million or less. The highest concentration of these loans was for loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small businesses in the assessment area. According to Dun & Bradstreet estimates, 89.5 percent of businesses reporting for 2009 had revenues of $1 million or less. In addition, the bank‟s level of lending to small businesses significantly exceeds the 2009 CRA aggregate lending level of 23.7 percent. 56 This analysis included 1,503 small business loans; however, 12 of these loans were removed from the sample because information related to business revenue size was not available. 193 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Small farm lending performance was analyzed by the revenue size of the farm and by the dollar amount of the loan. The following table shows the distribution of small farm loans by loan amount and farm revenue size. Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 973 69 20 1,062 91.3% 6.5% 1.9% 99.6% 2 2 0 4 0.2% 0.2% 0.0% 0.4% 975 71 20 1,066 91.5% 6.7% 1.9% 100% The bank‟s level of lending to small farms is excellent. All but four of the bank‟s small farm loans (99.6 percent) made in this assessment area were originated to farmers with gross annual revenues of $1 million or less. Additionally, the largest concentration of these loans was in loan amounts of $100,000 or less, which further demonstrates the bank‟s willingness to make credit available to small farms in the assessment area. According to Dun & Bradstreet estimates, 98.5 percent of farms in the assessment area reported revenues of $1 million or less. Furthermore, the bank‟s performance is above that of other lenders based on 2009 CRA aggregate data, which indicate a small farm lending level of 90.9 percent. Community Development Lending Activities Arvest Bank makes a relatively high level of community development loans in the nonMSA Oklahoma assessment area. During the review period, the bank originated nine community development loans totaling $12.8 million within this assessment area. Two loans were for affordable housing projects and two loans were made to organizations that provide community services to LMI individuals. Four loans were for revitalization/stabilization projects in LMI geographies. The remaining loan promoted economic development by providing permanent job creation for LMI individuals. 194 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 INVESTMENT TEST Arvest Bank has an excellent level of qualified community development investments and grants within the nonMSA Oklahoma Assessment Area, exhibiting excellent responsiveness to credit and community development needs in the assessment area. As of this evaluation date, the bank had a community development investment balance of $10.7 million attributable to this assessment area, representing an increase of $2.1 million (24.4 percent) since the last CRA evaluation. The bank had qualified investments in MBS that finance affordable housing made in a previous review period still outstanding of $2.1 million. Further, during this review period, the bank invested $8.6 million in a tax credit equity fund that provides affordable housing for lowincome families. Additionally, Arvest Bank made an excellent level of qualified community development grants within the assessment area. The bank made 273 qualified grants totaling $343,729 during this review period. Among the numerous qualifying contributions were significant donations to schools with a large majority of students from LMI families, affordable housing organizations, food banks serving the homeless, and community service organizations targeting the needs of LMI families. 195 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 SERVICE TEST Arvest Bank‟s service delivery systems are readily accessible to the nonMSA Oklahoma Assessment Area, and the bank‟s record of opening and closing branches improved the accessibility of its delivery systems to LMI geographies and/or LMI individuals. Business hours and services do not vary in a way that inconveniences LMI geographies and/or LMI individuals. Lastly, the bank provides an adequate level of community development services in the nonMSA Oklahoma Assessment Area. Accessibility of Delivery Systems Arvest Bank operates 32 branch facilities within the nonMSA Oklahoma Assessment Area. The following table illustrates the distribution of these facilities by income level of the geography, as compared to key assessment area demographics. Dataset Branches Branch Distribution by Geography Income Level Geography Income Level LowModerate- MiddleUpper- Unknown 1 5 21 5 0 3.1% 15.6% 65.6% 15.6% 0.0% TOTAL 32 100% Census Tracts 0.3% 17.2% 70.8% 11.7% 0.0% 100% Household Population 0.5% 15.4% 68.4% 15.8% 0.0% 100% As illustrated in the table above, 18.7 percent of Arvest Bank‟s nonMSA Oklahoma Assessment Area branches are located in LMI census tracts, which are greater than the percentage of households in LMI census tracts, 15.9 percent. Based on this information, Arvest Bank‟s delivery systems are readily accessible to geographies and individuals of different income levels in the nonMSA Oklahoma Assessment Area. Changes in Branch Locations During the review period, the bank opened two branches in this assessment area, one in a lowincome census tract and one in an upper-income census tract. Consequently the bank‟s record of opening and closing branches in the nonMSA Oklahoma Assessment Area improved the accessibility of its delivery systems, particularly to LMI geographies and/or LMI individuals. 196 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Reasonableness of Business Hours and Services in Meeting Assessment Area Needs Business hours and banking products and services are relatively consistent across all branches in the nonMSA Oklahoma Assessment Area. Most branches have Saturday operating hours and offer extended hours of operations in their lobby and drive-up facilities at some point during the week. Most drive-thru facilities remain open until 6 p.m., Monday through Friday, and are open until noon on Saturdays. All branches offer the same standard products, including low-cost checking and savings accounts, certificates of deposit, real estate and consumer loans, and other services. Therefore, bank services do not vary in a way that inconveniences certain segments of this assessment area, particularly LMI geographies and/or LMI individuals. Community Development Services Arvest Bank personnel provides an adequate level of community development services in the nonMSA Oklahoma Assessment Area. Throughout the review period, three bank employees provided community development services to four separate organizations. Two of these organizations assist schools with a majority of students from LMI families, and two organizations work towards revitalization and stabilization of LMI areas. 197 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix A SCOPE OF EXAMINATION TABLES SCOPE OF EXAMINATION TIME PERIOD REVIEWED 1/1/2008 TO 12/31/2009 (HMDA, small business, and small farm data) 7/1/2008 TO 1/10/2011 (community development loans, investment, and service activities) FINANCIAL INSTITUTION PRODUCTS REVIEWED Arvest Bank Fayetteville, Arkansas AFFILIATE(S) HMDA Small Business Small Farm AFFILIATE RELATIONSHIP PRODUCTS REVIEWED Arvest Mortgage Company Bank subsidiary Mortgage Loans Security BankCard Center Bank subsidiary Small Business Credit Cards 198 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix A (continued) Assessment Area Fayetteville-SpringdaleRogers, AR-MO MSA Fort Smith, AR-MO MSA Kansas City, MO-KS MSA State ARMO AROK MOKS MSA # of Offices % of Offices Branches CRA Review Visited Procedures MSA 52 21.8% 0 Full Scope MSA 17 7.1% 0 Full Scope MSA 10 4.2% 2 Full Scope Little Rock-North Little Rock-Conway, AR MSA AR MSA 24 10.0% 0 Full Scope Hot Springs, AR MSA AR MSA 3 1.3% 1 Limited Scope NonMSA AR AR non 21 8.8% 1 Full Scope NonMSA KS KS non 1 0.4% 0 Full Scope Joplin, MO MSA MO MSA 10 4.2% 0 Springfield, MO MSA MO MSA 4 1.7% 2 NonMSA MO MO non 4 1.7% 0 Full Scope Lawton, OK MSA OK MSA 5 2.1% 0 Full Scope Tulsa, OK MSA OK MSA 29 12.1% 1 Full Scope Oklahoma City, OK MSA OK MSA 27 11.3% 0 Limited Scope NonMSA OK OK non 32 13.4% 1 Full Scope N/A N/A 239 100% 8 10 Full Scope Overall Bank 199 Limited Scope Limited Scope Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix B SUMMARY OF STATE AND MULTISTATE MSA RATINGS State or Multistate MSA Name Fayetteville AR-MO MSA Fort Smith AR-OK MSA Kansas City KS-MO MSA Arkansas Kansas Missouri Oklahoma Lending Test Rating High Satisfactory Low Satisfactory High Satisfactory High Satisfactory High Satisfactory High Satisfactory High Satisfactory Investment Test Rating Outstanding Low Satisfactory Low Satisfactory High Satisfactory Needs to Improve Low Satisfactory High Satisfactory 200 Service Test Rating Low Satisfactory High Satisfactory Low Satisfactory Low Satisfactory Low Satisfactory Low Satisfactory Low Satisfactory Overall Rating Satisfactory Satisfactory Satisfactory Satisfactory Satisfactory Satisfactory Satisfactory Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C 2009 LENDING PERFORMANCE TABLES FOR LIMITED-SCOPE REVIEW AREAS ARKANSAS Hot Springs, Arkansas MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 2 33 4 0 84.6% 10.3% 43 6 82.7% 11.5% 4 25 7 11.1% 69.4% 19.4% 0 5 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 5.1% 3 5.8% 0.0% 9 100% 0.0% 106 17 0.0% 0 0.0% 0 0.0% TOTAL 39 100% 52 100% 36 100% 0 0.0% 0 5 100% 132 0.0% 6.8% 80.3% 12.9% 0.0% 100% 0.0% 15.1% 71.4% 13.5% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 29 72 9 0 26.4% 65.5% 8.2% 27.5% 59.7% 12.7% 0.0% 0.0% 201 0.0% 0.0% TOTAL 110 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% 85.0% 6.7% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level Low- Moderate- Middle- Upper- Unknown 0 10 10 19 0 25.6% 25.6% 48.7% 5 9 32 17.3% 61.5% 5 8 21 13.9% 22.2% 58.3% 0 0 0 0.0% 5 9.6% 2 5.6% 0 0.0% 9.6% 0.0% 0.0% 0.0% 20 27 72 5.3% 15.2% 20.5% 54.5% 19.0% 18.1% 23.1% 39.9% 7 202 0.0% 1 1.9% 0 0.0% TOTAL 39 100% 52 100% 36 100% 5 5 100% 100% 6 132 4.5% 0.0% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less >100<250 >250 <1,000 81 9 9 99 75.0% 8.3% 8.3% 91.7% 6 2 1 9 5.6% 1.9% 0.9% 8.3% 87 11 10 108 80.6% 10.2% 9.3% 100% Greater Than $1 Million TOTAL TOTAL <$100 Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s <$100 >$100<$250 >$250<$500 TOTAL 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 203 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) MISSOURI Joplin, Missouri MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 12 157 18 0 6.4% 84.0% 9.6% 11 298 25 3.3% 89.2% 7.5% 0.0% 0 0.0% 0 0.0% 0 0.0% 4 8.5% 37 6 78.7% 12.8% 5 0 0 0.0% 0 0.0% 0 0.0% TOTAL 187 100% 334 100% 47 100% 0 0.0% 100% 0.0% 27 497 49 0.0% 4.7% 86.7% 8.6% 0.0% 100% 0.0% 8.1% 84.2% 7.7% 0.0% 100% 0 0.0% 5 0 100% 573 Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 45 177 24 0 18.3% 72.0% 9.8% 14.5% 78.2% 0.0% 0.0% 204 7.3% 0.0% 0.0% TOTAL 246 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 38 1 0 0.0% 0.0% 0.0% 0.8% 97.4% 97.8% 2.6% 1.4% 0.0% 0.0% TOTAL 39 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level Low- Moderate- Middle- Upper- Unknown 21 49 45 70 2 11.2% 26.2% 24.1% 37.4% 18 52 80 183 15.6% 24.0% 54.8% 5 12 25 10.6% 25.5% 53.2% 0 0 0 5.4% 3 6.4% 0 1.1% 1 0.3% 2 4.3% 187 100% 334 100% 47 100% 5 5 100% 100% 573 0.0% 0.0% 0.0% 0.0% 42 106 137 278 10 7.3% 18.5% 23.9% 48.5% 1.7% 17.4% 19.4% 24.6% 38.6% 205 TOTAL 0.0% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 144 38 27 209 58.8% 15.5% 11.0% 85.3% 13 11 12 36 5.3% 4.5% 4.9% 14.7% 157 49 39 245 64.1% 20.0% 15.9% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 37 2 0 39 94.9% 5.1% 0.0% 100.0% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 37 2 0 39 94.9% 5.1% 0.0% 100% 206 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Springfield, Missouri MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 6 39 24 0 56.5% 34.8% 51 39 53.7% 41.1% 4 2 66.7% 33.3% 0 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 8.7% 5 5.3% 0 0.0% 1 100% 12 0.0% 0.0% 94 65 0.0% 0 0.0% TOTAL 69 100% 95 100% 0 0.0% 6 100% 0 0.0% 0 1 100% 171 0.0% 7.0% 55.0% 38.0% 0.0% 100% 0.0% 16.2% 56.8% 27.0% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 7 21 25 0 13.2% 39.6% 47.2% 16.5% 54.3% 27.0% 0.0% 2.3% 207 0.0% 0.0% TOTAL 53 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 2 0 0 0.0% 0.3% 0.0% 13.9% 100.0% 72.6% 0.0% 13.2% 0.0% 0.0% TOTAL 2 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level Low- Moderate- Middle- Upper- Unknown 13 17 22 17 0 18.8% 24.6% 31.9% 24.6% 4 20 29 41 21.1% 30.5% 43.2% 0 0 6 4.2% 0 0.0% 0 0.0% 0.0% 0 0 100% 0 0.0% 0.0% 0.0% 0.0% 17 37 51 64 9.9% 21.6% 29.8% 37.4% 17.4% 19.6% 24.1% 38.9% 208 0.0% 1 1.1% 0 0.0% TOTAL 69 100% 95 100% 6 100% 1 1 100% 100% 2 171 1.2% 0.0% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 19 21 7 47 36.5% 40.4% 13.5% 90.4% 2 1 2 5 3.8% 1.9% 3.8% 9.6% 21 22 9 52 40.4% 42.3% 17.3% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250 <$500 1 0 1 2 50.0% 0.0% 50.0% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 1 0 1 2 50.0% 0.0% 50.0% 100% 209 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) OKLAHOMA Oklahoma City, Oklahoma MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 6 62 203 218 0 12.7% 41.5% 44.6% 57 275 375 8.0% 38.6% 52.7% 27 80 114 12.2% 36.0% 51.4% 1 1 0 0.0% 50.0% 50.0% 0.0% 11 147 559 707 0.8% 10.3% 39.2% 49.6% 0.1% 100% 1.8% 21.8% 41.2% 35.2% 0.0% 100% 1.2% 4 0.6% 1 0.5% 0 0.0% 1 0.1% 0 0.0% 489 100% 712 100% 222 100% 0 0.0% 1 2 100% 1,425 Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 22 136 193 190 12 4.0% 24.6% 34.9% 34.4% 2.2% 22.6% 38.0% 33.4% 4.1% 210 1.9% TOTAL 553 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 1 7 18 5 3 20.6% 52.9% 14.7% 17.3% 51.4% 30.5% 2.9% 0.6% 8.8% 0.3% TOTAL 34 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level Low- Moderate- Middle- Upper- Unknown 66 141 131 143 8 13.5% 28.8% 26.8% 29.2% 36 102 163 407 5.1% 14.3% 22.9% 57.2% 28 46 129 12.6% 20.7% 58.1% 0 0 0 18 8.1% 0 1.6% 4 0.6% 1 0.5% TOTAL 489 100% 712 100% 222 100% 2 2 100% 100% 0.0% 0.0% 0.0% 0.0% 120 271 340 679 15 1,425 8.4% 19.0% 23.9% 47.6% 1.1% 100% 20.0% 18.2% 21.7% 40.1% 211 0.0% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix C (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 353 43 32 428 64.3% 7.8% 5.8% 78.0% 74 20 27 121 13.5% 3.6% 4.9% 22.0% 427 63 59 549 77.8% 11.5% 10.7% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 30 2 2 34 88.2% 5.9% 5.9% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 30 2 2 34 88.2% 5.9% 5.9% 100% 212 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D 2008 LENDING PERFORMANCE TABLES Fayetteville-Springdale-Rogers, Arkansas and Missouri MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 4 47 1,046 289 0 3.4% 75.5% 20.9% 183 2,515 691 5.4% 74.1% 20.4% 57 1,094 301 3.9% 75.3% 20.7% 3 0 0.3% 5 0.1% 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.0% TOTAL 1,386 100% 3,394 100% 1,452 100% 0 0.0% 100% 0.0% 287 4,658 1,281 0.1% 4.6% 74.7% 20.5% 0.0% 100% 0.2% 11.7% 71.9% 16.2% 0.0% 100% 9 0.0% 3 0 100% 6,235 Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 10 350 1,992 608 0 0.3% 11.8% 67.3% 20.5% 15.1% 65.8% 18.3% 0.8% 213 0.0% 0.0% TOTAL 2,960 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 1 127 602 33 0 16.6% 78.9% 4.3% 20.9% 72.7% 0.1% 0.0% 6.4% 0.0% 0.0% TOTAL 763 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 86 273 325 668 34 1,386 6.2% 19.7% 23.4% 48.2% 2.5% 100% 221 474 663 1,789 247 3,394 6.5% 14.0% 19.5% 52.7% 7.3% 100% 65 145 238 747 257 1,452 4.5% 10.0% 16.4% 51.4% 17.7% 100% 0 0 0 3 3 100% 100% 0 0.0% 0.0% 0.0% 0.0% 372 892 1,226 3,204 541 6,235 6.0% 14.3% 19.7% 51.4% 8.7% 100% 18.5% 18.7% 24.0% 38.8% 214 0.0% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue <$100 $1 Million or Less >$100<$250 >$250 <$1,000 TOTAL 2,156 413 308 2,877 72.9% 14.0% 10.4% 97.3% 7 2 72 81 0.2% 0.1% 2.4% 2.7% 2,163 415 380 2,958 73.1% 14.0% 12.8% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 659 74 30 763 86.4% 9.7% 3.9% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 659 74 30 763 86.4% 9.7% 3.9% 100% 215 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Fort Smith, Arkansas and Oklahoma MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 17 341 86 0 3.8% 76.8% 19.4% 18 466 109 3.0% 78.6% 18.4% 228 67 76.0% 22.3% 0.0% 0 0.0% 0 0.0% 5 1.7% 0.0% 0 0.0% 0 0.0% TOTAL 444 100% 593 100% 300 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0 40 1,035 262 0 1,337 0.0% 3.0% 77.4% 19.6% 0.0% 100% 0.0% 3.5% 84.0% 12.5% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 33 337 207 0 5.7% 58.4% 35.9% 75.2% 16.1% 0.0% 0.0% 8.7% 216 0.0% 0.0% TOTAL 577 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 39 9 0 81.3% 18.8% 92.1% 6.9% 0.0% 0.0% 0.0% 0.9% 0.0% 0.0% TOTAL 48 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 30 92 113 157 52 444 6.8% 20.7% 25.5% 35.4% 11.7% 100% 48 114 111 298 22 593 8.1% 19.2% 18.7% 50.3% 3.7% 44 61 157 26 14.7% 20.3% 52.3% 8.7% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 90 250 285 612 100 1,337 6.7% 18.7% 21.3% 45.8% 7.5% 100% 19.7% 17.9% 22.9% 39.5% 12 4.0% 217 0.0% 100% 300 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue <$100 $1 Million or Less >$100<$250 >$250 <$1,000 TOTAL 446 80 40 566 77.3% 13.9% 6.9% 98.1% 0 1 10 11 0.0% 0.2% 1.7% 1.9% 446 81 50 577 77.3% 14.0% 8.7% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 36 4 8 48 75.0% 8.3% 16.7% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 36 4 8 48 75.0% 8.3% 16.7% 100% 218 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Little Rock-North Little Rock-Conway, Arkansas MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 6 17 227 142 0 4.3% 57.9% 36.2% 40 280 154 8.4% 58.7% 32.3% 27 235 146 6.6% 57.2% 35.5% 1.5% 3 0.6% 3 0.7% 0.0% 0 0.0% 0 0.0% TOTAL 392 100% 477 100% 411 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12 84 742 442 0 1,280 0.9% 6.6% 58.0% 34.5% 0.0% 100% 1.5% 15.0% 55.4% 28.2% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 48 100 309 243 0 6.9% 14.3% 44.1% 34.7% 17.5% 51.3% 26.0% 5.3% 219 0.0% 0.0% TOTAL 700 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 1 3 5 1 0 10.0% 30.0% 50.0% 10.0% 1.2% 17.7% 62.8% 18.2% 0.0% 0.0% TOTAL 10 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 27 109 94 145 17 6.9% 27.8% 24.0% 37.0% 4.3% 90 109 221 23 18.9% 22.9% 46.3% 4.8% 50 100 204 24 12.2% 24.3% 49.6% 5.8% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 94 249 303 570 64 1,280 7.3% 19.5% 23.7% 44.5% 5.0% 100% 19.7% 18.1% 22.5% 39.7% 34 7.1% 33 8.0% 220 0.0% 392 100% 477 100% 411 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 511 97 68 676 73.0% 13.9% 9.7% 96.6% 1 3 20 24 0.1% 0.4% 2.9% 3.4% 512 100 88 700 73.1% 14.3% 12.6% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s <$100 >$100<$250 >$250<$500 TOTAL 5 3 2 10 50.0% 30.0% 20.0% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 5 3 2 10 50.0% 30.0% 20.0% 100% 221 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Hot Springs, Arkansas MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 1 27 1 0 0.0% 0 3.4% 93.1% 3.4% 0.0% 29 100% 6 28 8 14.3% 66.7% 19.0% 11 43 10 17.2% 67.2% 15.6% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0 18 98 19 0 135 0.0% 13.3% 72.6% 14.1% 0.0% 100% 0.0% 15.1% 71.4% 13.5% 0.0% 100% 0.0% 0 0.0% 0 TOTAL 0.0% 0 0.0% 42 100% 64 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 22 79 9 0 20.0% 71.8% 8.2% 27.5% 59.7% 12.7% 0.0% 0.0% 222 0.0% 0.0% TOTAL 110 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 8.3% 85.0% 6.7% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 3 4 7 14 1 10.3% 13.8% 24.1% 48.3% 2 7 9 22 16.7% 21.4% 52.4% 9 18 26 14.1% 28.1% 40.6% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11 20 34 62 8 135 8.1% 14.8% 25.2% 45.9% 19.0% 18.1% 23.1% 39.9% 4.8% 6 9.4% 223 3.4% 2 4.8% 5 7.8% 5.9% 0.0% 29 100% 42 100% 64 100% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 93 9 8 110 84.5% 8.2% 7.3% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 93 9 8 110 84.5% 8.2% 7.3% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s <$100 >$100<$250 >$250<$500 TOTAL 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 224 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Nonmetropolitan Arkansas Statewide Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 1 277 57 0 82.7% 17.0% 601 55 91.3% 8.4% 235 29 88.7% 10.9% 1 0 0.0% 0 0.0% 0 0.0% 0 0.0% 0 0.3% 2 0.3% 1 0.4% 0 0.0% 4 100% 0.0% 1,114 141 0.0% 0 0.0% 0 0.0% TOTAL 335 100% 658 100% 265 100% 0 0.0% 0 1 100% 1,259 0.0% 0.3% 88.5% 11.2% 0.0% 100% 0.0% 2.4% 87.4% 10.3% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 4 916 79 0 91.7% 7.9% 87.6% 10.7% 0.0% 0.0% 0.4% 1.7% 225 0.0% 0.0% TOTAL 999 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 7 327 33 0 89.1% 9.0% 0.0% 0.0% 1.9% 1.5% 89.8% 8.8% 0.0% 0.0% TOTAL 367 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level Low- Moderate- Middle- Upper- Unknown 22 66 89 151 7 6.6% 19.7% 26.6% 45.1% 2.1% 58 104 160 306 30 8.8% 15.8% 24.3% 46.5% 4.6% 37 54 125 26 14.0% 20.4% 47.2% 9.8% 0 0 0 23 8.7% 0 TOTAL 335 100% 658 100% 265 100% 1 1 100% 100% 0.0% 0.0% 0.0% 0.0% 103 207 303 582 64 1,259 8.2% 16.4% 24.1% 46.2% 5.1% 100% 18.1% 18.7% 23.1% 40.1% 226 0.0% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 789 125 62 976 79.0% 12.5% 6.2% 97.7% 4 3 16 23 0.4% 0.3% 1.6% 2.3% 793 128 78 999 79.4% 12.8% 7.8% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 318 32 17 367 86.6% 8.7% 4.6% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 318 32 17 367 86.6% 8.7% 4.6% 100% 227 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Nonmetropolitan Kansas Statewide Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 1 7 0 0 12.5% 87.5% 2 16 11.1% 88.9% 1 13 0.0% 0 0.0% 0 0.0% 7.1% 92.9% 0.0% 0 0.0% 0 0.0% 0.0% 0 0.0% 0 0.0% TOTAL 8 100% 18 100% 14 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0 4 36 0 0 40 0.0% 10.0% 90.0% 0.0% 0.0% 100% 0.0% 13.9% 82.9% 3.2% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 5 94 0 0 0.0% 0.0% 5.1% 94.9% 19.6% 77.2% 228 0.0% 3.2% 0.0% 0.0% TOTAL 99 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 2 65 0 0 0.0% 0.0% 3.0% 4.1% 97.0% 94.4% 0.0% 1.4% 0.0% 0.0% TOTAL 67 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 2 3 0 3 0 25.0% 37.5% 3 2 6 6 16.7% 11.1% 33.3% 33.3% 0 3 5 4 2 14 21.4% 35.7% 28.6% 14.3% 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5 8 11 13 3 40 12.5% 20.0% 27.5% 32.5% 20.3% 20.8% 25.0% 33.8% 0.0% 0.0% 229 37.5% 0.0% 1 5.6% 7.5% 0.0% 8 100% 18 100% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 84 10 2 96 84.8% 10.1% 2.0% 97.0% 0 0 3 3 0.0% 0.0% 3.0% 3.0% 84 10 5 99 84.8% 10.1% 5.1% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 65 2 0 67 97.0% 3.0% 0.0% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 65 2 0 67 97.0% 3.0% 0.0% 100% 230 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Joplin, Missouri MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 9 122 15 0 83.6% 10.3% 155 35 78.3% 17.7% 116 12 84.7% 8.8% 0.0% 0 0.0% 0 0.0% 0 0.0% 0 6.2% 8 4.0% 9 6.6% 0 0.0% 2 100.0% 0 0.0% 0.0% 0 0.0% 0 0.0% TOTAL 146 100% 198 100% 137 100% 0 0.0% 0 2 100% 26 395 62 0.0% 5.4% 81.8% 12.8% 0.0% 100% 0.0% 8.1% 84.2% 7.7% 0.0% 100% 483 Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 56 221 31 0 18.2% 71.8% 10.1% 14.5% 78.2% 7.3% 0.0% 0.0% 231 0.0% 0.0% TOTAL 308 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 45 2 0 0.0% 0.0% 0.0% 0.8% 95.7% 97.8% 4.3% 1.4% 0.0% 0.0% TOTAL 47 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level Low- Moderate- Middle- Upper- Unknown 14 33 37 56 6 22.6% 25.3% 38.4% 4.1% 24 38 113 18 12.1% 19.2% 57.1% 9.1% 18 23 78 13.1% 16.8% 56.9% 0 0 0 9.6% 5 2.5% 7 5.1% 0 11 8.0% 146 100% 198 100% 137 100% 2 2 100% 100% 483 0.0% 0.0% 0.0% 0.0% 26 75 98 247 37 5.4% 15.5% 20.3% 51.1% 7.7% 17.4% 19.4% 24.6% 38.6% 232 TOTAL 0.0% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 194 59 42 295 63.0% 19.2% 13.6% 95.8% 2 0 11 13 0.6% 0.0% 3.6% 4.2% 196 59 53 308 63.6% 19.2% 17.2% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 40 4 3 47 85.1% 8.5% 6.4% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 40 4 3 47 85.1% 8.5% 6.4% 100% 233 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Springfield, Missouri MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 5 17 9 0 16.1% 54.8% 29.0% 1 14 19 41.2% 55.9% 0 13 0.0% 0 0.0% 0 0.0% 2.9% 1 7.1% 0.0% 92.9% 0.0% 0 0.0% 0 0.0% TOTAL 31 100% 34 100% 14 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0 7 31 41 0 79 0.0% 8.9% 39.2% 51.9% 0.0% 100% 0.0% 16.2% 56.8% 27.0% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 6 23 15 0 13.6% 52.3% 34.1% 16.5% 54.3% 27.0% 0.0% 2.3% 234 0.0% 0.0% TOTAL 44 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.3% 13.9% 72.6% 13.2% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 1 7 11 11 1 22.6% 35.5% 35.5% 5 7 20 14.7% 20.6% 58.8% 0 2 9 3 14 14.3% 64.3% 21.4% 100% 3.2% 2 5.9% 0 0.0% 0.0% 3.2% 0 0.0% 31 100% 34 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3 12 20 40 4 79 3.8% 15.2% 25.3% 50.6% 17.4% 19.6% 24.1% 38.9% 235 5.1% 0.0% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 21 10 9 40 47.7% 22.7% 20.5% 90.9% 0 0 4 4 0.0% 0.0% 9.1% 9.1% 21 10 13 44 47.7% 22.7% 29.5% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 236 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Nonmetropolitan Missouri Statewide Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 56 0 0 0.0% 0 0.0% 0 0.0% 0.0% 0 0.0% 0 0.0% 100.0% 110 100.0% 41 100.0% 0.0% 0 0.0% 0 0.0% 0.0% 0 0.0% 0 0.0% TOTAL 56 100% 110 100% 41 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0 0 207 0 0 207 0.0% 0.0% 100.0% 0.0% 0.0% 100% 0.0% 1.8% 98.2% 0.0% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 100 0 0 0.0% 0.0% 0.0% 0.2% 100.0% 99.8% 237 0.0% 0.0% 0.0% 0.0% TOTAL 100 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 0 16 0 0 0.0% 0.0% 0.0% 0.8% 100.0% 99.2% 0.0% 0.0% 0.0% 0.0% TOTAL 16 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 3 11 18 22 2 19.6% 32.1% 39.3% 18 19 62 16.4% 17.3% 56.4% 1 6 24 7 41 14.6% 58.5% 17.1% 100% 5.4% 7 6.4% 3 7.3% 2.4% 3.6% 4 3.6% 56 100% 110 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 13 30 43 108 13 207 6.3% 14.5% 20.8% 52.2% 6.3% 18.6% 19.6% 24.7% 37.0% 238 0.0% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 67 18 12 97 67.0% 18.0% 12.0% 97.0% 0 0 3 3 0.0% 0.0% 3.0% 3.0% 67 18 15 100 67.0% 18.0% 15.0% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 15 0 1 16 93.8% 0.0% 6.3% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 15 0 1 16 93.8% 0.0% 6.3% 100% 239 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lawton, Oklahoma MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 5 25 11 0 12.2% 61.0% 26.8% 9 45 29 10.6% 52.9% 34.1% 2 33 18 62.3% 34.0% 0.0% 2 2.4% 0 0.0% 3.8% 0.0% 0 0.0% 0 0.0% TOTAL 41 100% 85 100% 53 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 2 16 103 58 0 179 1.1% 8.9% 57.5% 32.4% 0.0% 100% 1.6% 15.8% 64.8% 17.9% 0.0% 100% Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 22 84 118 80 0 7.2% 27.6% 38.8% 26.3% 10.4% 29.2% 48.1% 12.3% 240 0.0% 0.0% TOTAL 304 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 2 1 8 4 0 53.3% 26.7% 77.9% 14.2% 13.3% 0.5% 6.7% 7.4% 0.0% 0.0% TOTAL 15 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 3 2 9 25 2 22.0% 61.0% 10 53 10 85 11.8% 62.4% 11.8% 100% 5 37 4 53 7.3% 4 4.7% 2 3.8% 4.9% 8 9.4% 5 9.4% 9.4% 69.8% 4.9% 7.5% 41 100% 100% 0 0 0 0 0 0 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9 15 24 115 16 179 8.9% 5.0% 8.4% 13.4% 64.2% 20.5% 17.1% 22.2% 40.3% 241 0.0% 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 230 46 22 298 75.7% 15.1% 7.2% 98.0% 1 0 5 6 0.3% 0.0% 1.6% 2.0% 231 46 27 304 76.0% 15.1% 8.9% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 12 1 2 15 80.0% 6.7% 13.3% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 12 1 2 15 80.0% 6.7% 13.3% 100% 242 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Tulsa, Oklahoma MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 4 42 181 227 0 9.3% 39.9% 50.0% 58 195 308 10.3% 34.6% 54.6% 68 230 282 11.7% 39.5% 48.5% 0 0 1 0.9% 3 0.5% 2 0.3% 0 0.0% 0.0% 0 0.0% 0 0.0% TOTAL 454 100% 564 100% 582 100% 0 0.0% 0.0% 100% 168 606 818 0.6% 10.5% 37.9% 51.1% 0.0% 100% 0.9% 20.8% 47.4% 30.8% 0.0% 100% 9 0.0% 1 0 100% 1,601 Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 4 212 458 776 0 14.6% 31.6% 53.5% 23.9% 41.6% 33.3% 0.3% 1.1% 243 0.0% 0.0% TOTAL 1,450 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 14 84 23 0 11.6% 69.4% 19.0% 24.8% 57.0% 18.1% 0.0% 0.1% 0.0% 0.0% TOTAL 121 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 32 90 126 193 13 19.8% 27.8% 42.5% 2.9% 71 98 302 59 564 12.6% 17.4% 53.5% 10.5% 100% 91 116 276 60 582 15.6% 19.9% 47.4% 10.3% 100% 0 0 0 1 1 7.0% 34 6.0% 39 6.7% 0 454 100% 0.0% 0.0% 0.0% 0.0% 100% 100% 105 252 340 771 133 1,601 6.6% 15.7% 21.2% 48.2% 8.3% 100% 19.9% 18.3% 21.6% 40.1% 244 0.0% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 1,086 181 145 1,412 74.9% 12.5% 10.0% 97.4% 3 1 34 38 0.2% 0.1% 2.3% 2.6% 1,089 182 179 1,450 75.1% 12.6% 12.3% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 98 14 9 121 81.0% 11.6% 7.4% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 98 14 9 121 81.0% 11.6% 7.4% 100% 245 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Oklahoma City, Oklahoma MSA Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 4 44 150 162 0 12.2% 41.7% 45.0% 34 139 186 9.4% 38.5% 51.5% 25 134 176 7.4% 39.9% 52.4% 0 1 1.1% 2 0.6% 1 0.3% 0 0.0% 0 0.0% 0 0.0% 0 0.0% TOTAL 360 100% 361 100% 336 100% 0 0.0% 0.0% 100% 103 423 525 0.7% 9.7% 40.0% 49.6% 0.0% 100% 1.8% 21.8% 41.2% 35.2% 0.0% 100% 7 0.0% 1 0 100% 1,058 Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 28 138 255 224 21 4.2% 20.7% 38.3% 33.6% 3.2% 22.6% 38.0% 33.4% 4.1% 246 1.9% TOTAL 666 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 1 7 15 3 3 29 24.1% 51.7% 10.3% 10.3% 100% 17.3% 51.4% 30.5% 0.3% 100% 3.4% 0.6% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level Low- Moderate- Middle- Upper- Unknown 22 100 79 157 2 6.1% 27.8% 21.9% 43.6% 0.6% 47 76 198 22 13.0% 21.1% 54.8% 6.1% 39 70 182 29 11.6% 20.8% 54.2% 8.6% 0 0 0 18 5.0% 16 4.8% 0 TOTAL 360 100% 361 100% 336 100% 1 1 100% 100% 0.0% 0.0% 0.0% 0.0% 56 186 225 537 54 1,058 5.3% 17.6% 21.3% 50.8% 5.1% 100% 20.0% 18.2% 21.7% 40.1% 247 0.0% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 512 79 54 645 77.0% 11.9% 8.1% 97.0% 6 4 10 20 0.9% 0.6% 1.5% 3.0% 518 83 64 665 77.9% 12.5% 9.6% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 21 3 5 29 72.4% 10.3% 17.2% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 21 3 5 29 72.4% 10.3% 17.2% 100% 248 Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Nonmetropolitan Oklahoma Statewide Assessment Area Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Owner Occupied Housing Geography Income Level Low- Moderate- Middle- Upper- Unknown 1 58 298 137 0 11.7% 60.3% 27.7% 94 471 141 13.3% 66.6% 19.9% 35 260 79 9.4% 69.5% 21.1% 0 0 0.2% 1 0.1% 0 0.0% 0 0.0% 2 1 100% 0.0% 0.0% 0.0% 0 0.0% 0 0.0% TOTAL 494 100% 707 100% 374 100% 0 0.0% 0 1 100% 188 1,029 357 0.1% 11.9% 65.3% 22.7% 0.0% 100% 0.0% 13.1% 70.8% 16.0% 0.0% 100% 1,576 Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Business Loans Business Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 208 1,108 327 0 12.7% 67.4% 19.9% 17.7% 65.1% 16.7% 0.0% 0.6% 249 0.0% 0.0% TOTAL 1,643 100% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Distribution of Loans Inside Assessment Area by Income Level of Geography Dataset Small Farm Loans Agricultural Institutions Geography Income Level Low- Moderate- Middle- Upper- Unknown 0 79 984 82 0 6.9% 85.9% 7.2% 10.6% 76.1% 13.4% 0.0% 0.0% 0.0% 0.0% TOTAL 1,145 100% 100% Distribution of Loans Inside Assessment Area by Income Level of Borrower Dataset Home Purchase Refinance Home Improvement Multi-Family Loans HMDA TOTAL Families Borrower Income Level TOTAL Low- Moderate- Middle- Upper- Unknown 27 96 135 220 16 5.5% 19.4% 27.3% 44.5% 3.2% 39 118 142 366 42 5.5% 16.7% 20.1% 51.8% 5.9% 47 64 191 47 374 12.6% 17.1% 51.1% 12.6% 100% 0 0 0 1 1 25 6.7% 0 494 100% 707 100% 0.0% 0.0% 0.0% 0.0% 100% 100% 91 261 341 777 106 1,576 5.8% 16.6% 21.6% 49.3% 6.7% 100% 20.6% 18.2% 21.5% 39.6% 250 0.0% 100% Arvest Bank Fayetteville, Arkansas CRA Performance Evaluation January 10, 2011 Appendix D (continued) Lending Distribution by Business Revenue Level Loan Amounts in $000s Gross Revenue $1 Million or Less TOTAL <$100 >$100<$250 >$250 <$1,000 1,383 174 70 1,627 84.2% 10.6% 4.3% 99.0% 2 2 12 16 0.1% 0.1% 0.7% 1.0% 1,385 176 82 1,643 84.3% 10.7% 5.0% 100% Greater Than $1 Million TOTAL Lending Distribution by Farm Revenue Level Gross Revenue $1 Million or Less Greater Than $1 Million TOTAL Loan Amounts in $000s TOTAL <$100 >$100<$250 >$250<$500 1,031 84 30 1,145 90.0% 7.3% 2.6% 100% 0 0 0 0 0.0% 0.0% 0.0% 0.0% 1,031 84 30 1,145 90.0% 7.3% 2.6% 100% 251 Appendix E GLOSSARY Aggregate lending: The number of loans originated and purchased by all reporting lenders in specified income categories as a percentage of the aggregate number of loans originated and purchased by all reporting lenders in the metropolitan area/assessment area. Census tract: A small subdivision of metropolitan and other densely populated counties. Census tract boundaries do not cross county lines; however, they may cross the boundaries of metropolitan statistical areas. Census tracts usually have between 2,500 and 8,000 persons, and their physical size varies widely depending upon population density. Census tracts are designed to be homogeneous with respect to population characteristics, economic status, and living conditions to allow for statistical comparisons. Community development: All Agencies have adopted the following language. Affordable housing (including multifamily rental housing) for low- or moderate-income individuals; community services targeted to low- or moderate-income individuals; activities that promote economic development by financing businesses or farms that meet the size eligibility standards of the Small Business Administration‟s Development Company or Small Business Investment Company programs (13 CFR 121.301) or have gross annual revenues of $1 million or less; or, activities that revitalize or stabilize low- or moderate-income geographies. Effective September 1, 2005, the Board of Governors of the Federal Reserve System, Office of the Comptroller of the Currency, and the Federal Deposit Insurance Corporation have adopted the following additional language as part of the revitalize or stabilize definition of community development. Activities that revitalize or stabilize(i) Low-or moderate-income geographies; (ii) Designated disaster areas; or (iii) Distressed or underserved nonmetropolitan middle-income geographies designated by the Board, Federal Deposit Insurance Corporation, and Office of the Comptroller of the Currency, based ona. Rates of poverty, unemployment, and population loss; or b. Population size, density, and dispersion. Activities that revitalize and stabilize geographies designated based on population size, density, and dispersion if they help to meet essential community needs, including needs of low- and moderate-income individuals. Consumer loan(s): A loan(s) to one or more individuals for household, family, or other personal expenditures. A consumer loan does not include a home mortgage, small business, or small farm loan. This definition includes the following categories: motor vehicle loans, credit card loans, home equity loans, other secured consumer loans, and other unsecured consumer loans. 252 Appendix E (continued) Family: Includes a householder and one or more other persons living in the same household who are related to the householder by birth, marriage, or adoption. The number of family households always equals the number of families; however, a family household may also include nonrelatives living with the family. Families are classified by type as either a married-couple family or other family, which is further classified into „male householder‟ (a family with a male householder and no wife present) or „female householder‟ (a family with a female householder and no husband present). Full-scope review: Performance under the Lending, Investment, and Service Tests is analyzed considering performance context, quantitative factors (for example, geographic distribution, borrower distribution, and total number and dollar amount of investments), and qualitative factors (for example, innovativeness, complexity, and responsiveness). Geography: A census tract delineated by the United States Bureau of the Census in the most recent decennial census. Home Mortgage Disclosure Act (HMDA): The statute that requires certain mortgage lenders that do business or have banking offices in a metropolitan statistical area to file annual summary reports of their mortgage lending activity. The reports include such data as the race, gender, and the income of applicants, the amount of loan requested, and the disposition of the application (for example, approved, denied, and withdrawn). Home mortgage loans: Includes home purchase and home improvement loans as defined in the HMDA regulation. This definition also includes multifamily (five or more families) dwelling loans, loans for the purchase of manufactured homes and refinancing of home improvement and home purchase loans. Household: Includes all persons occupying a housing unit. Persons not living in households are classified as living in group quarters. In 100 percent tabulations, the count of households always equals the count of occupied housing units. Housing Affordability Ratio: This ratio is calculated by dividing the median household income by the median housing value. It represents the amount of single family, owner-occupied housing that a dollar of income can purchase for the median household in the census tract. Values closer to 100 percent indicate greater affordability. Limited-scope review: Performance under the Lending, Investment, and Service Tests is analyzed using only quantitative factors (for example, geographic distribution, borrower distribution, total number and dollar amount of investments, and branch distribution). 253 Appendix E (continued) Location Quotient (LQ): The LQ is an industry concentration measure where an LQ of 1 means that the industry‟s share of local employment equals that industry‟s share of the comparison area (e.g., an LQ of 1.15 means that an area is 15% more reliant on that industry than the state as a whole). Low-income: Individual income that is less than 50 percent of the area median income, or a median family income that is less than 50 percent, in the case of a geography. Market share: The number of loans originated and purchased by the institution as a percentage of the aggregate number of loans originated and purchased by all reporting lenders in the metropolitan area/assessment area. Metropolitan area (MA): A metropolitan statistical area (MSA) or a metropolitan division (MD) as defined by the Office of Management and Budget. An MSA is a core area containing at least one urbanized area of 50,000 or more inhabitants, together with adjacent communities having a high degree of economic and social integration with that core. An MD is a division of an MSA based on specific criteria including commuting patterns. Only an MSA that has a population of at least 2.5 million may be divided into MDs. Middle-income: Individual income that is at least 80 percent and less than 120 percent of the area median income, or a median family income that is at least 80 percent and less than 120 percent, in the case of a geography. Moderate-income: Individual income that is at least 50 percent and less than 80 percent of the area median income, or a median family income that is at least 50 percent and less than 80 percent, in the case of a geography. Multifamily: Refers to a residential structure that contains five or more units. Other products: Includes any unreported optional category of loans for which the institution collects and maintains data for consideration during a CRA examination. Examples of such activity include consumer loans and other loan data an institution may provide concerning its lending performance. Owner-occupied units: Includes units occupied by the owner or co-owner, even if the unit has not been fully paid for or is mortgaged. Qualified investment: A qualified investment is defined as any lawful investment, deposit, membership share, or grant that has as its primary purpose community development. 254 Appendix E (continued) Rated area: A rated area is a state or multistate metropolitan area. For an institution with domestic branches in only one state, the institution‟s CRA rating would be the state rating. If an institution maintains domestic branches in more than one state, the institution will receive a rating for each state in which those branches are located. If an institution maintains domestic branches in two or more states within a multistate metropolitan area, the institution will receive a rating for the multistate metropolitan area. Small loan(s) to business(es): A loan included in 'loans to small businesses' as defined in the Consolidated Report of Condition and Income (Call Report) and the Thrift Financial Reporting (TFR) instructions. These loans have original amounts of $1 million or less and typically are either secured by nonfarm or nonresidential real estate or are classified as commercial and industrial loans. However, thrift institutions may also exercise the option to report loans secured by nonfarm residential real estate as "small business loans" if the loans are reported on the TFR as nonmortgage, commercial loans. Small loan(s) to farm(s): A loan included in „loans to small farms‟ as defined in the instructions for preparation of the Consolidated Report of Condition and Income (Call Report). These loans have original amounts of $500,000 or less and are either secured by farmland, or are classified as loans to finance agricultural production and other loans to farmers. Upper-income: Individual income that is more than 120 percent of the area median income, or a median family income that is more than 120 percent, in the case of a geography. 255