2009 Annual Report

2421 Chicago Avenue South
Minneapolis, Minnesota 55404
612-870-0565 | www.walkin.org
2009 Annual Report
A year of transition and progress
2009:
A year of transition and progress
It’s hard to believe that more than forty years have passed since
Walk-In opened its doors. Since that humble beginning serving
alienated youth, Walk-In has established a national reputation
for being the largest counseling center in the country to use
professional volunteers exclusively to deliver its counseling
services. Thanks to the dedication of 160 volunteers who share
their expertise with both clients and colleagues, Walk-In serves
more than 1500 clients each year. And the demand for services
is increasing.
“Our foundation has a track record of funding mental health in a
range of settings and for a spectrum of populations. Walk-In is
a unique player in that world because its expertise isn’t about a
specific therapy or population. Its expertise is about a specific
moment of crisis and giving access to people when they are in that
moment. That’s a rare, if not unique, commodity.”
Joel Luedtke, Program Officer
Jay and Rose Phillips Family Foundation
But the value of Walk-In Counseling Center isn’t about numbers.
It’s about delivering consistently high quality service over the
long term, nimbly changing as needs change. Walk-In’s successes
truly showcase this commitment. When the struggling economy
resulted in an increase in clients, volunteers responded with
passion and commitment. In a year when many nonprofits
experienced significant decreases in support, Walk-In’s donors
stepped up with generous gifts and grants. In a year of transition,
Walk-In’s board of directors maintained steady and forwardthinking leadership, resolving to maintain and grow rather than
reduce capacity.
The result is a stable organization taking the steps necessary to
expand and serve growing numbers of people in need across
the Twin Cities region. We embrace the challenge and thank our
partners for their encouragement and support.
We are pleased to report that during
2009 Walk-In:
yy Served significantly larger numbers of clients who
walked in for help, an increase of ten percent over
2008 and 23 percent over 2007
yy Increased the number of volunteers from 149
in 2008 to 160 in 2009
yy Increased individual giving by 3.8 percent and
foundation grants by 13 percent
yy Increased the number of individual donors from
515 in 2008 to 776 in 2009
yy Reviewed our counseling services model and
possible enhancements
yy Studied community mental health needs and
opportunities to increase collaboration with other
organizations to better meet those needs
yy Developed a plan to expand consultation and
training services
yy Began the process of hiring a new executive director
“It’s important to have different ways to help people.
Walk-In is the place where people can actually come in.
They don’t need an appointment or resources, and they
can benefit from a counselor in real time, face-to-face.
Sometimes the ability to sit down and talk to somebody is
the right method -- meeting people where they are with
the kind of help they need.”
Dave Therkelsen, Executive Director
Crisis Connection
Walk-In celebrates 40 years
Nearly 200 Walk-In volunteers, supporters and friends gathered on Friday, October 9, to mark Walk-In
Counseling Center’s 40th anniversary. The reunion showcased four decades of service and leadership
through a video, personal reflections and story telling. Executive Director Gary Schoener, former office
coordinator Linda Sue Anderson, and former director of consultation and training Jeanette Milgrom
shared experiences. Myra Barrett and Harry Brull, long-time Walk-In volunteers and supporters,
presented Walk-In’s vision for the future and asked attendees to donate to Walk-In’s important mission.
Board President Bruce Bobbitt expressed greetings from the board of directors.
Whom does Walk-In help?
Walk-In serves a varied clientele with diverse backgrounds,
cultures and experiences. No one is turned away. In a
given year, Walk-In’s doors are open to welcome:
yy Uninsured
yy Unemployed
yy Low income
yy Families in crisis
yy Couples with relationship issues
yy People with alcohol and chemical dependency problems
yy People who have been physically or sexually abused
yy Homeless people
yy Veterans and their families
yy Young adults and students
yy People with privacy concerns
yy Gays, lesbians, bisexuals and transgendered people
yy Older adults and elderly
yy Refugees and immigrants
yy Torture victims
yy People of all ethnicities
Gary Schoener and Bruce Bobbitt extended a heartfelt thanks to the organizing committee - Phil Oxman,
Carol Mollner, Carrie D’Andrea, Deborah Luther, Martha Hughes and Linda Valerian for their hard work
and contributions of time and talent.
Phil Oxman, event co-chair, said it best, “This celebration demonstrates to everyone that we are strong
and looking to the future.”
Photos left to right: 1. Connie Archbald & Phil Oxman 2. Susan Bidwell Kirkpatrick, Bill Kirkpatrick, and Barbara Benner
3. Jon Weinberg, Connie Sherman, Debra Matchinsky, Bill Arden 4. Mike Olson, Ava Jackson 5. Jeanette H. Milgrom
2009 Revenues and Expenditures
2009 Client Demographics
Sam Sher recognized in 2009
One of Walk-In’s founders, Sam Scher, has been recently
recognized for his contributions to the field and community,
receiving this year’s Minnesota Psychological Association’s
highest award. Sam was one of the first psychologists to enter
private practice in Minnesota, some 50+ years ago. Over the
years, he has been active in the community, volunteering
with many organizations and serving as role model for many
Minnesota psychologists. We congratulate Sam for his
leadership and service!
Gender
Race
Total Revenues
$1,330,747
Total Revenues
49% Male
51% Female
$1,330,747
19% African American
1% American Indian
4% Chicano Latino
3% Asian/Pacific Islander
4% Other
Age
Individual/business
donations
$207,085
<20 4%
Consulting and training
Shotsie Forsythe, Walk-In Volunteer
61+ 3%
22% Two
14% Three
11% Four
$1,330,747
2,000 78% Hennepin County
18% Ramsey
10% Other
Coverage?
52% No
15% Don’t know
1588
Total Revenues
5104 Residence
33% Yes
8% More than four
Health
$23,000 Other $8,131
By the Numbers in 2009
$
Hennepin County contract
51-60 10%
45% Single
M
$74,476
41-50 18%
“I like to transform space, making it nice and cozy on a
shoestring. I’ve enjoyed helping Walk-In renew space
because I believe strongly in its mission. Walk-In gives
people in a troubled situation a place to go for help. I
know people who can’t afford to get help. That’s just
wrong. I’m volunteering to make Walk-In comfortable
and welcoming for its clients and volunteers.” (Shotsie
Forsythe volunteers her interior design sense and
resources to help update and refresh the house on
Chicago Avenue. Her work includes the team room/
library, the first floor bathroom and some of the lower
level counseling rooms.)
$684,100
$333,955
31-40 25%
Donated goods
and services
Foundation grants
21-30 40%
Family Size
$
69% Caucasian
T
Counseling sessions
Phone consultations
goods
200+ Agencies Donated
that referred
and services
people to$684,100
Walk-In
Total Expenditures
$1,219,292
Total Expenditures
$1,219,292
Foundation
grants
485
Organizations that
$333,955
Individual/business
donations
136 $207,085
24 Consulting and training
$74,476
$677,000
Programs and services
$975,002
benefited from
Walk-In’s consulting
olunteer
V
professionals
olunteer
V
receptionists
alue of volunteered
V
Hennepin County contract
timeOther $8,131
$23,000
Income41%Have family
income less than
$10,000 per year
[note: $6,790 revenue was
40th party net ticket sales]
Clients counseled
[note: $6,790 revenue was
40th party net ticket sales]
Management
$121,919
Fundraising
$122,371
Thank you donors!
Thank you for caring.
$25,000 and Above
Anonymous
Bush Foundation
Holthues Trust
Jay & Rose Phillips Family
Foundation
Jerstad Family Foundation
$10,000 - $24,999
Abbott Northwestern
Hospital Foundation
Beverly Foundation
Frey Foundation
George Family Foundation
McVay Enterprises, LLC:
Marcie, Kita & Todd McVay
$2,500 - $9,999
Walk-In
clients
donated $7,200
in 2009.
Sue Bennett
Richard and Ann Christiansen
Shotsie Forsythe
Mary and James Frey
V. Katherine Gray
Doris Schoener
Gary Schoener
The Simmet Foundation
Marla and John Simmet
James R. Thorpe Foundation
$1,000 - $2,499
David Bailey and Virginia Vogel
Amy Blumenshine and
Michael Troutman
Bruce and Signe Bobbitt
Howard Bolter
Jeffrey Boston
Lynn and Daniel Brennan
Joseph and Georgina Brochin
John and Jeanne Buck
Patricia Champ
Helener Currier*
CVS MinuteClinic
John Davies
*Donation made in memory
of a loved one
** Donation made in
celebration of a wedding
Abby Dawkins
John and Bonnie Driggs
Ronald Fingerhut Family
Foundation
Anita and Myron Kunin
Patricia Layton and
Brad Engdahl
William and Elinor Locketz
Nancy and David Michael
Minneapolis Foundation:
J. Peter Brull Fund, Harold
Brull & Myra Barrett
Minneapolis Foundation:
Kunin Family Fund
Richard and Joan Niemiec
OptumHealth
Philip Oxman and
Harvey Zuckman
Kathleen Papatola
Jeremy Riehle and Kathy Kegan
Roberts & more, llc.
Saint Paul Foundation:
James Frey
Germaine Smith
Still Ain’t Satisfied, A
Foundation With Attitude
John Stillman
Cheryl Thoresen and
Alan Kunkel
Michele and Carroll Vance
Jo Vanderbeek
Frederick O. Watson
Foundation
$500 - $999
Elizabeth Andrus
Barbara Benner
P. William and Susan
Bidwell Kirkpatrick and
Fidelity Chartable Gift Fund:
Kirkpatrick Charitable Trust
Terry Brady
Tim and Linda Padou Burkett
CA, Inc.
Lois Carlson
Linda Cohen
Priscilla Elwell
Emmaus Today, Inc.
Robert and Nancy Erickson
Peter Flint and Janet Symchych
Kay Gendron
Marjorie Haddad
Keith Halperin and
Karen Grabow
Mark Heymans and
Donn Burleigh
Becky and Paul Hirdman
Irving and Kathryn Hooper**
John Knudsen
Tanith Korravai
Jean Kummerow and
John Loban
Alison and Andrew Mellin
Carol Mollner
Jane Newman and Amy Lange
David Olson
Steve Parker
PsychBar LLC: David Fischer
Cris Ross
Jon Ruiz and Kristin Anderson
Nicholas and Maxine Ruiz
Betsy Sansby and Alan Dworsky
Barbara and Dennis Senneseth
Senior Care Communities
Robert and Virginia Seybold
McNeil Seymour
Dale Speetzen
Alan and June Sroufe
Stull Family Foundation
Patricia and Robert Sykes
Theresa Voss
Catherine Weik
Penny Winton
$250 - $499
Connie Archbald
Jim and Nan Ayers
Lori Berg
John Cook and Joan Soranno
Ned Crosby and Patricia Benn
Jean Fagerstrom
Jack Fentress
John Frey and Jane Letourneau
Margaret Fulton
Margaret Gamble
Anne Gearity
Helen Gilbert
Flo Golod
Jay Gourlie
Elaine Hartsman
Sue Herridge
Stephen Hjemboe
Jonathan and Kathleen Hoistad
Martha Hughes and
Michael Ryss*
Beth Johnston
Peter Krembs and Rob Jeddeloh
Mark LaChapelle
Ellen and Russell Luepker
Linda Magdsick
Jill Marks
Cynthia O’Shaughnessy and
Steven Anderson
Mary Olk
Donald Pastor
Charlene Portnoy
Stephanie and Nathan Scheibe
Brockman Schumacher and
Nancy Zalusky Berg
Richard and Linda Seime
Sarah and Kevin Shriver
Deborah and Timothy Soulen
Brenda Steve
Andy and Amy Tix
Terri and Michael Trombley
Rosalie Wahl
David Wark and Mary Barrows
Jon Weinberg
Steven Wickelgren
Jean Wolf and John Wolf
Daniel Wolfe and Carol Wolfe
Lori Zook-Stanley and
Joe Stanley
$100 - $249
Leslie Adler
Linda Anderson and
Tim Hammett
Anonymous
Susan Arneson
ATK Foundation
John Austin and
Elizabeth Super
Chris Bargeron
Diane Bartels and Ray Spack**
Colleen Baumtrog
Jeannine Bayard and Kip Lilly
Ellen Benavides
Paul and Marilyn Benner
Irving Benoist and
Charles Bloss**
Mary and Jim Berman
Rebecca Biderman
Joan Bilinkoff
Kathleen and Michael Bochert
Craig and Carol Borchard
Betsy Boyle
Jeremy Britzius
Jane Brodie
Jessica Brown
William Browne
Karen Bruce
Clare and Chris Buntrock
Kim Bushman
Janet Bystrom
Shirley Campbell
Ann Carlson
Beverly Caruso and Steven Case
Catholic Community
Foundation: Earl J. &
Sheila Manley
Kenneth and Geraldine Chavis
John Clark
Joel Clemmer
Susan Colby
Erwin and Janette Concepcion
Kathleen Conlon
Patricia Cummings
Sara and Jonathon Danforth
Ruth and William Davini
Paula and Cyrille Decosse
Vernon Devine
Donna Dimenna and
Rosann Cahill
Sandy and Victor Dobras
Kate Donaldson
Ann Downing
Mary Dunnavan
Sherri Dybdahl
John Dykstra
Susan Eckfeldt
John Ellis
Fidelity Charitable Gift
Fund: MacDonald Family
Conscience Fund, Prof.
Angus MacDonald
Emily Fields
Bruce Fischer
LaVon and Chuck Fisher
Charlene Follett
Merle Fossum
Paula and Norman Fox
Richard and Shirley Friberg
Edward and Kerry Froehlich
Michael Fuhrman
Rosa Garcia-Peltoniemi
Willie Garrett
Hilde Gasiorowicz
Susan Gebelein
Lou and Burle Gengenbach
Thomas Glaser and
Gregory Leder
Cathy Gnatek and
Michael Florey
Jon Goldblatt
Linda Goldetsky
Bill Goodrich
John Grace
Susan Gray and Paul Waytz
Jerome Gray
The Greater Cincinnati
Foundation: Stephen & Lusia
Hornstein Family Fund #3,
Ruth Hornstein & Peter Scal
Hilary Greene
Thomas Greenspon
Kathy and Jerry Gregersen
Polly Grose
Rachel and Tim Gustin
Anne Haddad and
Kelly Connole
Mark and Alison Halley
Marcia Hamilton
Nancy and Peter Hannan**
Gail Hartman
Karen Hasse
Greg Heberlein
Karen Heegaard and
Chuck Le Gros
John Henderlite and
Cindy Swan Henderlite*
Joan Higinbotham
Gary and Beth Hippert
William Holden
Minda Holst
Keith and Elizabeth Horton
Leaetta Hough and
Robert Muschewske
Robin Hubbell
Hudson Counseling Services:
Peter Nasseff & Staff
Mary Huettl
Alan Ingram
Ava Jackson
Delle Jacobs
Len Jennings
Carol McGee Johnson
Lucille Jones
James Jorissen
Jennifer Kahn
Barbara Keffer and
Charles Keffer
Cindy Kelley
Margaret Kellogg
William and Marianne Kelly
Elaine Kirk
James Klein
Eric Klinger
Antoinette Knutson
Diane Koditek
Burna and Mark Krugler
Mary (Molly) Kurtz**
Hella Lange
Patricia LaPlante and P. Levine
Nickey (Carole) Larson
Mark and Susan Lasoff
Gloria and Wilbur Layton
Harry Leblanc and
Deborah Vail
Joan Lentz
Diane Lewis and Harvey Lewis
Patricia Lilligren
Shih-Hsun Lin
Kristine Lindholm
Chuck Loban
Joel Locketz
Lynda Lund*
Kristina Lund
Deborah and Mark Luther
Sherry Machen
Dennis and Linda Maetzold
Mary Magnuson
Susan Maples
Ella Marks
Rosemary Martin
Ben and Janet Marz
Judith and Perry Mason
Steven Mayer and
Susan Doherty
Marie McCann and
Virginia Ritchie**
Marsha McDonald and
Amos Rosenbloom
Pamela McGowan
Ellen McInnis
Lucy McNulty
L. David Mech
Mark Miller
MN CIT Officers Association
Linda and Joseph Muldoon**
Peter Nasseff
Julie Nelson and Mike Jubert
Edmund Nightingale
Michael Nystuen and
Natalie Valentino
Sheila O’Hara
Carol and Bob Oldowski
Mark Olson
Angela Orfield
Martha Osterberg
Mark Ostlund
Helen Paul
Yvonne Pearson and
Robert Burck
Tom Pearson
Gregory and Ellen Pelletier
Frank Perkins
Karen Peterson
Susan Phipps-Yonas and
Albert Yonas
Kay Pitkin
Joyce Portner
Brian Powers
Psychological Health Associates,
P.A.: Judith B. Steller
Rainbow Behavioral Health
Services: Edward D. Jones
Mary Rains
Stacy Rankin
Ken Raskin and
Lynn Lederman
Raymond James Charitable
Endowment Fund: The
Amundsen Gilbert Acct.,
Helen Gilbert
Robert Reinhardt
David and Gaye
Reynolds-Gooch
continued >>
$100 - $249 continued >>
Janet Rice and Peter Bachman
Louis Robards
Martha Rosen and
Kenneth Stewart
Jane Ross
Ann and Stephen Russell
Susan Rydell
Thomas Sawyer
Janet Schank
Ann Schattenberg
Linda Schmid
Sara Schnadt
Denise and Jim Schoster
Mark Schuler
Joe Selvaggio
O. Chris Servaty
Judith and James Seward
Connie Sherman and
William Arden
Carol Siegel
W. Scott Slattery and
Frances Go
Paula Solon
Peter Somers
Bonnie and Kevin Spanier
Steven Spoering
Scott and Sarah Sponheim
Patricia Stankovitch
Jennifer Stoos
Margo Struthers and
Mark Haugland
John Sullivan
Suzanne Swanson
Maryann Syers
Mary Tambornino and
Ron Usem
Laura and Mark Tanz
Rebecca Thomley
Jane Thompson
Thomson Reuters
Mary Thurow
Anthony and Kristen Trelles
Ling-Hsuan Tung
Joan Ungar
Michael Van Cleve and
Rebecca Iverson
Steven Vincent
Margaret Voedisch and
Daniel Broadley
Joanne Von Blon
Carolyn Von Weiss
Stacie WareJoncas
Jan Weber
Jennifer Weiss
James Wellman
Water’s Edge Counseling &
Healing Center: Kim
Bushman
Ron Wetzell
Barbra Wiener
Carolyn Williams and
James Butcher
Bruce Winslow
Carol Winslow
Martha Winslow
Susan Winslow and
Cynthia Aigner
Mariken Wogstad-Hansen
Lyn Yexley
Miriam Zachary
Cary and
Gary Zahrbock
Mary Zaudtke
$99 and Under
Kay Adams and Molly Johnson
Samuel Albert
Gerald and Marlene Aldrich*
Karilyn Alexander
Reggie Aligada and
Kristen Andenas
Barbara Amram
Miriam Anderson
Mark and Nancy Anderson
Deborah Anderson
Nettie and James Andrews
Jean Andrews*
Julie Andrus
Anonymous
Stephen and Judy Antonello
Nancy Arikian
Peg Audley
Colleen Ayers
Christopher Ayers
Hugh and Laurie Aylward
Amy and Chad Bacon
Christine and David Baldwin
Brian Balleria and
Joanie Bechtold
Caryl Barnett
Diane Barrett
Scott Bartell
Patsy Bartley
Cheryl Batson
Diane Bauer
Jeanne Bearmon
Stacy Bednar
Ken Beitler
Stephen Bennett
Shawna and Lloyd Benson
Claudia Bertramsen
Shelley Berven
Colleen Bethel
Roger Betz
Sara and Jonathan Bidler
Judith F. Bjork
Judith Ann Bjorke
Julie Bluhm and
Stephen Gumnit
Nan Booth and Gary Fischler
David Booth and Ann Tobin
Allan and Margaret Bostelmann
Marie and John Braun
Jean Breitenbucher
Dennis Brekke
Sheryl Brown
Sharon Brown
Pamela Broz and Dave Norling*
John and Joan Buchanan
Thomas and Barbara Burk
Elizabeth Burr
Stephen Burt
Jo Buysse
Mary Cady
James Cagle and
Katherine McCabe-Cagle**
Joan Calof
C. A. Carraher**
Tom Carrillo
Mary Lou and Dennis Caskey
Dolores and Dick Champ
Michael Chovanec
Janet and Gary Christenson
Stephen Clark
Patricia Cloutier
Carol Cochran
Cathy Collins
Ray Conroe and
Maureen Shannon
William Cooper
Cathey Cordes*
Beatrice Cowle
Anne Cowley
Elizabeth and Larry Cramer
Bill Cutler
Julia Davis
Margaret Dean**
Jacqueline Dexter
Dick’s Metropolitan Carpet, Inc.
Maxine Dilliard
Norma Dilorenzo
Barbara Dorset
Susan Dragsten
Carol Dubay
Vanessa and Joseph Eames
Bonnie Eller
Howard Epstein
Christopher and Nancy Erickson
Julie Eschenlauer
Mary Evans
Kathleen Fargione
Wendy Farrar
Fast Print
Barbara Fisher
Katharine Flannery
Ferris Fletcher
Dennis Flom
Jill Flower
Ann Fosco and Ed Fosco
Amy Foster
Rebecca Fraenkel
James Fruen
Lisl Gaal
Leslie Gaidi
Jane Galbraith
Kathleen Garry
Lynae Gieseke and
Donald Dickerson
M. Gilbert
Patricia Gilbertson
Emily Gillespie
Debbie and Mark Glotter
Karen and Howard Gochberg
Valerie Godet
Jeffrey and Susan Gottlieb
Colleen Graf
Constance (Connie) Greenberg
Alice Greene
Mary Griesedieck and
Jac Sperling
Seymour Gross
Lidan Gu
Brenda Gunderson
Carmen Gunther
Jack and Joan Hafner
Jean Haley
Florence Halverson
Rachel Hampton and
Darius Szewczak
Anna and Kenneth Hampton
Brad Hanson
Mary Harrington and
Jesse Okie
Ted Harrison
Mary Harrison and
J. Patrick Howard
Jordan Hart and Adam Driver
Mary Hartman
Holly and Joe Hatch-Surisook
Beth Haverkamp
Catherine Hedberg
Kathryn Heinze
Susan Heitzman
Kathleen and
Richard Hemingway
Kathie Henaman*
Marilyn Henken
Diane and Richard Henze
Heather and James Herbert**
James Heymans
Rebecca Heyns
Glenn and Danielle Hirsch*
Sandra Hirsh
Susanne Hollister
Barbara Hope
Karen and Steven Hoppe*
Kevin Hudalla
Stephen Huey
Gabrielle Hurd
Mina Ingersoll
The Insurance Mart
Kimberly Irwin**
Marilyn and Roger Israel
Jill Jeatran
Jeremy Jenkins
Sharon Jobin*
Jenifer John
Bette Johnson
Sandra Johnson
Teresa Johnson
Catherine Jordan and Steve Liek
Geri Joseph**
Mary Ann Jurney
Peter Jursik
Shirley Kaplan and
Arnold Kaplan
Ruth Katz
Barbara Kaufman
Pamela Keel
Craig and Mari Keisling*
Maureen Kennedy and
Kath Hammerseng
Jacqueline and
Richard Kennedy
John and Ellen Kerber
Mary Beth Kibort
Lynn Kiely
Stephen and Jane Kilgriff
Justin King
Marie Kistler
Mary Klas
Owen Konecnik and
Michael Johnson
Barabara Koropchak*
Dick and Barbara Kotasek
Carolyn and Bob Kovar
Gregg Kowalsky
Will and Marie Kraft
Danielle Krasaway
Leslie Kreofsky
Brian and Cynthia Kridler
Lauri Krouse
Kristen Langer
Andrea Larsen
Joe and Becca Leach
Mitch Leppicello
Rodney and
Luann Lindell Paulson
Rachel Lipkin and
Mindy Benowitz
Anne List
C. Lynn Lockhart
Thomas Lutz
Michael Madden*
Karl Magdsick
Nancy Maiers*
Robert Mantell
Alex Jo Marie
Denise Marvinney
Carol and Ken Masters
Steve Maxwell
James and Amy Mayer
Anne McBean
Michele McGaughey
Kathleen McKay
Ralph and Barbara McKinney
Toni McNaron
Helen McNulty
Garland Meadows
William and Mary Mease
Marjorie and Donald Mereen
Jeanette Hofstee Milgrom
Marilyn Miller
Mary Mingo*
Janet and Steven Mitchell
Mindy Mitnick and
Carl Marquit
Kenneth and Barbara Moffett**
Jeannine Moga
Barbara Mohr
Rose Molitor
Jennifer Moore
Shannah Moore Mulvihill
James and Judith Mortenson*
Nancy and Patrick Mulloy
Harry Munson*
Craig Nakken
Joseph and Martha Naset**
Cynthia Neubecker
Susan Newman and
John Wagner*
Carole and Robert Nienaber
Doris and Mark Northup
Mia Nosanow and Seth Levin
Colleen Nugent and
Dan Knoblach
Kate O’Brien
Nancy O’Hara
Dennis O’Rourke
Liz Oliva
David and Ruth Olkon
Duane Ollendick
Mike Olson
Susan Oppenheim and
Frieda Gardner
Michael and Judith Orbach
Joan Ostergren
Liz Paine
Daniel Paskewitz
Jo Ann and Eric Pasternack
Richard and
Erika Mueller Perry*
Joel and Vida Peskay
Norman Petrik
Danielle Pierce
Jeremy Pierotti and
Kathryn Klibanoff
Bradley Pierson*
Mary Planten-Krell
Lynn Powers
Ronald Prieve
Mark Raderstorf
William and Meg Rawls
Sean Reardon and Melissa Ohm
Marilyn Krabill Reichman
Daniel Reidenberg
Karen Reither and Bill Wallace
Joe Reitsma and Kay Bird
David Richards and
Gail Manning
Lynn Richardson
T. Aaron Ridge
Jane and Dennis Rinehart
John Romano
David and Janis Roseen
Toni Rosen
Mary Roske-Groth
Kenneth and Elaine Rossow
Katherine Rozman-Holt
Karen Ryss and Chong-Hue
Brian Lim*
Gregory and Michal Sagar
Jane Nelke Sandness
Audrey Saxton
Jack and Jan Schaffer
Maria Scheidegger
Sam Scher
Ruth and Joseph Schiller
Timothy Schneeweis
Kirsten Schoenleber
Clint and Carolyn Schroeder
Marilyn Schuchman
David and Kathryn Schuchman
Caroline Schultz and
Matt Seltzer
Jane and Terence Schwab
Angela Scott and
Jeffrey Gustafson
Sally Scroggin and
Donald Brunnquell
Susan Searle
Tanya Seebach
Jonathan and Carolyn Carr
Jennifer and Michael Semmens
Patricia Siebert
Michael Sigrin*
Speciose Sinyigaya
Elaine Sloan and Ross Moen
Ann Sparks
Sandra Spieler
Carl and Kathleen Sporer
Brian Stanley
Lawrence Stark
Naomi Stock
Jim and Sharon Stoebner
Constance Strand*
Patty Stroud
Nancy Stuyvenberg
Michelle Sullivan
Kathleen Sullivan
Cecilia Swanson
Jan Talbot
Liz Taylor
Michael Tenlen and
David Zvanovec
Sherry Thistle*
Barbara and Robert Thomas**
Barbara Thompson
Chuck Tracy and
Anna Sokolofski-Tracy
Laura Tripet Dodge
Paul Tuchman and Tom Evers
Christopher Turner
Maureen and Gretchen Ulbee
Terri Ulschmid
Uptown Mental Health
Center, Inc.
Joan Urban
Linda Valerian
Charles and
Kathryn Van Buskirk
Andrea Vasquez
Mary Vorhes
Carlinne Voss
Nancy Wagner
Mary Waibel
Stephen Brent Walden
Jeremy Waldman and
Judi Belzer
Jeff Walter
Leah Watson
Esther Wattenberg
Kathleen Weber
Joel Weisberg and
Janet Watchman
Orville Weiszhaar and
Julie Sirek
Dorothy Welch*
Joan Wernick
Janet Wheeler
Meredith Whelan
Carl White and Barbara White
Brian White and Nicolle White*
Craig Wiester
Adam Wilke
Kathi Williams
Robert Wilson, Ph.D
Harold Wittcoff and
Dorothy Wittcoff
Judith Wohlhueter
Timothy Wolfram PsyD., LP
Janet Yeats
Frances Zimmerman and
Bernard Slutsky
“As the demand for Walk-In’s services
increases, we are responding. We are
building leadership on the board, in the
staff and among the volunteers. These are
the people who will shape our future to
serve the greater Twin Cities region. They
deserve our gratitude and our support.”
Thank you volunteers for giving time and expertise.
2009 Counselors
Pang Chang and the volunteer
receptionists welcome Walk-In clients
and respond to phone inquiries. They
are the first “faces of Walk-In.” As an
integral part of the service, they are
the ones who often see the immediate
change in clients.
“What I love about being at Walk-In is
being a part of a process that helps
people get through traumatic times in
their lives. It’s a place where people will
be greeted with compassion and a smile. It’s a place they can feel comfortable
and safe.” Pang Chang, Walk-In Office
Coordinator
Amundson, Carla
Arieta, Mike
Arikian, Aimee
Austerlitz, Monica
Austin, John
Batson, Cheryl
Bayevsky, Marianna
Bednar, Stacy
Bennett, Sue
Beresford, Jody
Berg, Kelly
Berg, Paige
Bethel, Colleen
Bidwell, Suzanne
Calvit, Stephen
Caves, Megan
Collins, Loretta
Corvin, Larkin
Cutler, Bill
DiRago, Ana
Dixon, Kathy
Edwards, Nancy
Elwell, Piscilla
Emmanuel-Fitzgerald,
Rachel
Erolin, Kara
Eschenlauer, Julie
Evans, Mary
Faegre, Mary
Fagerstrom, Jean
Freske, Pamela
Godet, Valerie
Goossen, Johanna
Graf, Shelly
Greenberg, Harry
Grund, Alicia
Haley, Jean
Harju, Denise
Harrison, Mary
Hibbard, Anne
Hollis, Jane
Huber, Joe
Huettl, Mary
Hurdelbrink Jones, Jessica
Iucha, Cornelia
Johansen, Meaghan
Johnson, Melissa
Johnston, JoAngela
Keyes, Meg
Kilps, Jim
King, Justin
King, Serena
Kovar, Addy
Krasaway, Danielle
Krugler, Burna
Lafavor, Theresa
Langer, Kris
Larson, Eric
Lind Seal, Kirsten
Lindgras, Katie
Lindstam, Peter
Lopez- Petrovich, Katia
Luther, Deborah
Machinsky, Debra
Marvin, Martha
Mason, Judith
Mathieson, Lindsay
Mathy, Robin
Maynard, Jef
Miller, Christine
Molstad, Becky
Moore Mulvihill, Shannah
Mungovan, Treana
Neal, Bob
Nelson, Linda
Netland, Jason
Nichols, Laura
Noble, Donald
O’Hara, Nancy
Olson, Mark
Paldron, Morgan
Perlman, Greg
Petrie, Marden
Porter, Jim
Prieve, Ron
Rampi, Josh
Reardon, Sandy
Reynolds, Suzanne
Saathoff, Donna
Schulte, Patrick
Seebach, Tanya
Semmens, Jennifer
Sherman, Connie
Simmet, Marla
Sinyigaya, Speciose
Sita, Marjorie
Snyder, Shannon
Soles, Andrea
Sprole, Kathleen
Stock, Naomi
Stoos, Jennifer
Stowman, Leanna
Strauss, Guy
Sullivan, Kathleen
Sullivan, Michelle
Thousand, Karen
Trittipo, Holly
Turner, Worawan “Pooh”
Valerian, Linda
Vrieze, Scott
Walter, Jeff
Wiik, Kristen
Xie, Weiyang “Vivien”
2009 Supervisors
Bailey, W. David
Barrett, Myra
D’Andrea, Carrie
Elwell, Priscilla
Flynn, Dan
Garry, Kathleen
Gasiorowicz, Hilde
Griffith, Nicholas
Grove, Will
Heegaard, Karen
Honebrink, John
Jensen, Karol
Jurney, Mary Ann
Lasoff, Mark
Lehmann, Barbara
Lilligren, Pat
Luther, Deborah
McDonald, Marsha
Oldowski, Carol
Ruiz, Nick
Sigrin, Michael
Weinberg, Jon
Zook-Stanley, Lori
2009 Receptionists
Anderson, Nicole
Breitenbucher, Jean
Carle, Janelle
Cohn, Johanna
Gabrielli, Toni
Gallagher, Jane
Garry Marschall, Kelley
Gillespie, Emily
Hinds, Emily
Hurd, Gabrielle
Kramarevsky, Oxana
Lin, Edison
Locketz, Mara
McIntee, D.J.
Miuri, Aki
Pierce, Danielle
Purvis, Andrea
Rishavy, Jen
Sandidge, Rita
Showman, Valerie
Steen, Madelyn
Testolin, Crystal
Watson, Leah
Bruce Bobbitt, President
Walk-In Board of Directors
Walk-In Counseling Center
2009 Board of Directors
Bruce Bobbitt, OptumHealth, President
Ava Jackson, Hennepin County, Vice President
Carol Mollner, Consultant, Secretary
Cris Ross, Minute Clinic, Treasurer
Mark Heymans, Children’s Hospital and Clinics –
Children’s Foundation, Fifth Member of the
Executive Committee
Lori Berg, St. Paul Foundation
John Buck, 3M
Howard Bolter, Borkon, Ramstead, Mariani,
Fishman and Carp
Harry Brull, PDI Ninth House
Walk-In Counseling Center
2009 Staff
Gary Schoener, L.P., Executive Director
Jim Ayers, Ph.D., L.P., Clinic Director
Philip Oxman, Licensed Psychologist
Martha Hughes, Clinic and Administrative
Coordinator
Dale Speetzen, Deluxe Corporation
Pang Chang, Office Coordinator
Steven Wickelgren, Minneapolis Police Department
Rita Sandidge, Administrative Assistant
NEW
SIGN
< Reflections
Gary Schoener, Executive Director (1973 – 2010)
From the first meeting of Psychologists for Social Action in
the winter of 1969 through the early 1970s, I was a young graduate
student exploring new ways to be a psychologist and help the
community. Walk-In was on the cutting edge of change, serving
alienated adolescents and developing new approaches to drug abuse.
This led to involvement in creating the Free Clinic movement and
input to the U.S. Senate about alternative youth services. At the
time I was a consultant to Elliot Richardson, secretary of the U.S.
Department of Health, Education and Welfare, the drug abuse
section of the U.S. Office of Education, and the Special Action
Office on Drug Abuse Prevention in the Nixon White House. But
Walk-In was growing, so in 1973 I gave up my role as community
coordinator and became executive director.
In 1975 Walk-In was chosen as a national model by the Joint
Information Service, National Association for Mental Health and
American Psychiatric Association. In 1977 Walk-In became the only
recipient in the Upper Midwest of the Gold Achievement Award in
Hospital and Community Psychiatry, the highest award in the field.
In the mid-1970s, Walk-In pioneered the move to address issues
of professional misconduct and sexual exploitation. Over the
next three decades we achieved international recognition leading
to presentations around the world, a book, two international
conferences in the Twin Cities and countless public appearances.
Along the way, we helped develop counseling for gays and lesbians
and authored language in the Minneapolis Civil Rights Ordinance
To the future >
Mary Weeks, Executive Director (2010)
protecting people from discrimination
based on sexual orientation.
We sponsored early work on child sexual
abuse, and we helped develop the early
police-community collaborations to
reach troubled youth.
In the 1990s we began working with torture survivors and refugees,
producing a film to teach people how to assist refugees. We helped
organize collaborations between drug abuse and mental health
programs. I still chair the Council of Mental Health Programs in
Hennepin County.
For those who wonder why I stayed so long, it had to do with
three things:
1) collaboration with many fine people on the staff, board and in
the volunteer force – a richness that would be hard to equal; 2) the
ability to do what needed to be done – to bring about community
change; and 3) the ability for me to be consulting with and training
people from thousands of other programs and endeavors – a neverending learning experience. I received more than I ever gave in terms
of stimulation, learning, examining new ideas and seeing change
take place.
Moving ahead to focus on consulting and training makes me happy
as a clam. That was my original role and the one I love.
I think it’s the thing I do best.
I’ve known of Walk-In since I became executive director of
what is now Crisis Connection 30 years ago. I have great respect for
Walk-In’s philosophy and how it does the work. Walk-In provides
essential services with no red tape. Clients walk in the door, and they
get the help. That attracts my attention – the immediacy of the
services.
The Walk-In position intrigued me because Walk-In works outside
the medical modeI where services are frequently unavailable or
difficult to access by people who most need the help. I have a lot of
energy for this. Smaller nonprofits like Walk-In have a huge role to
play. I love making it happen for nonprofits with fewer resources.
As I consider the next few years, we need to maintain the mission
and integrity for which Walk-In is known and respected nationally.
We also have a lot of new work to do. The board of directors has
developed a strategic plan that suggests Walk-In expand its services
through collaboration with partner agencies. To advance this vision,
we will have to strengthen and diversify funding that supports
both what we’ve done in the past and the new vision. I also want
to deepen our presence in the broader community, becoming more
diverse to reflect the diversity of our clients.
I want to make sure that Walk-In is known more widely for innovation
in service strategies, volunteer skills and availability to clients and
professionals. I want Walk-In to be “the” place where new professionals
come to enhance their skills, where mature professionals come to
contribute to the next generation and where retiring professionals
come to share their wisdom and continue their service.
Given the expertise in our volunteer ranks, we should also be
developing cutting edge treatment models and evaluation
mechanisms that enhance and ensure the ability of each individual
to use his/her strengths to overcome challenges. We will be a
learning organization, seeking and welcoming feedback from clients,
volunteers and community, paying attention to what’s going on
“out there” and integrating it in what we do and how we do it. We
should be trying new things, incorporating what works, laying aside
what doesn’t work and always learning from the experience.
This isn’t going to be easy. Fortunately, we have outstanding
directors, dedicated staff, talented volunteers, a growing donor base
and an intellectual foundation second to none. This will allow us to
continue to respond to changes in the economy, social circumstances
and newly identified issues. We know demand will grow, so we will
have to work hard to find the resources we will need to thrive.
My ultimate goal is to do more for more with more. Being part of
an organization with such long-term, uncompromised integrity and
depth is wonderful. I welcome the challenge and the opportunity.
2421 Chicago Avenue South
Minneapolis, Minnesota 55404
612-870-0565 | www.walkin.org
2009 Annual Report
A year of transition and progress