MACY`S, INC. FACT BOOK 2012
Transcription
MACY`S, INC. FACT BOOK 2012
MACY’S, INC. FACT BOOK 2012 FISCAL YEARS 2012 AND 2013 Calendar of Public Disclosures Note: All dates are subject to change. Monthly Sales Announcements Quarterly Results Fiscal 2012 Fiscal 2013 SALES RELEASE DATES SALES RELEASE DATES THREE MONTHS ENDED 2012 EARNINGS RELEASE DATES 10Q/10K SEC FILING February 3/1/12 3/7/13 4/28/12 5/9/12 6/4/12 March 4/5/12 4/11/13 7/28/12 8/8/12 9/4/12 April 5/3/12 5/9/13 10/27/12 11/7/12 12/3/12 May 5/31/12 6/6/13 2/2/13 2/26/13 4/3/13 June 7/5/12 7/11/13 July 8/2/12 8/8/13 August 8/30/12 9/5/13 THREE MONTHS S ENDED 2012 EARNINGS RELEASE DATES 10Q/10K SEC FILING September 10/4/12 10/10/13 5/4/13 5/15/13 6/10/13 October 11/1/12 11/7/13 8/3/13 8/14/13 9/9/13 November 11/29/12 12/5/13 11/2/13 11/13/13 12/9/13 December 1/3/13 1/9/14 2/1/14 2/25/14 4/2/14 January 2/7/13 2/6/14 MONTH Media: Jim Sluzewski . . . . . . . ................................................. 1-513-579-7764 Investor: Matt Stautberg . . . . ................................................. 1-513-579-7028 Transfer Agent: Computershare Inside the United States and Canada ............... 1-866-337-3311 Outside the United States and Canada ............ 1-201-680-6578 For the Hearing Impaired ........................ 1-800-231-5469 (TDD) Toll-Free Information Request Line .................... 1-800-261-5385 Macy’s, Inc. Corporate Website ............................ macysinc.com 2 • Macy’s, Inc. Fiscal 2012 Fiscal 2013 Contents Calendar of Public Disclosures ................................................ 2 Macy’s, Inc. 4 FINANCIAL HIGHLIGHTS ..................................................................... 4 CORPORATE VISION, PHILOSOPHY AND FINANCIAL OBJECTIVES ................ 5 HIGHLIGHTS OF PROGRESS IN 2011 ....................................................... 6 AT-A-GLANCE ............. .................................................................. Macy’s......................... .................................................................. 8 Bloomingdale’s ......................................................................... 14 Macy’s, Inc.: A Diverse and Inclusive Organization ............ 16 Giving Back to Our Communities .......................................... 17 Social Responsibility ................................................................ 20 Sustainability ............................................................................. 22 Financial Overview ... ................................................................ 24 Store Listings 30 BLOOMINGDALE’S . . . . . . . ..................................................................... 50 MACY’S . . . . . . . . . . . . . . . . . . . . . . .................................................................... Company History ...... ................................................................ 52 Macy’s, Inc. Board of Directors/ Corporate Management ........................................................ 58 Shareholder Information ........................................................ 61 Stores and Employees by State ............................................. 62 2012 Corporate Fact Book • 3 Macy’s, Inc. At-A-Glance Macy’s, Inc., with corporate offices in Cincinnati and New York, is one of the nation’s premier retailers, with fiscal 2011 sales of $26.4 billion. The company operates about 800 Macy’s department stores and furniture galleries in 45 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com. The Bloomingdale’s brand includes 37 department stores and home stores in 11 states, bloomingdales.com, seven Bloomingdale’s Outlet stores in five states, and a licensed store in Dubai. Macy’s, Inc.’s diverse workforce includes approximately 171,000 employees. Prior to June 1, 2007, Macy’s, Inc. was known as Federated Department Stores, Inc. The company’s shares are traded under the symbol “M” on the New York Stock Exchange. Financial Highlights 2011 2010 Net Sales (in billions).......................................................................................................... Change in same-store sales (Note 1) ...................................................................................... $ 26.405 5.3% $ 25.003 4.6% Operating Income (in billions) ........................................................................................... % of sales . . . . . . . . . ............................................................................................................... $ 2.411 9.1% $ 1.894 7.6% Operating Income, Excluding Certain Items (in billions) (Note 2) ........................................... % of sales . . . . . . . . . ............................................................................................................... $ 2.386 9.0% $ 1.919 7.7% Diluted Earnings Per Share Net income . . . . . ................................................................................................................ Net income, excluding certain items (Note 2) ......................................................................... $ $ 2.92 2.88 $ $ 1.98 2.11 Cash Flow from Operating Activities (in billions) ............................................................. $ 2.093 $ 1.506 Cash Flow from Operating Activities Net of Cash Used by Investing Activities (in billions) (Note 2) ................................................................................................................ $ 1.476 $ 1.041 Notes: (1) Represents the year-to-year percentage change in net sales from Bloomingdale’s and Macy’s stores in operation throughout the year presented and the immediately preceding year and all Internet sales. (2) Represents a non-GAAP measure of operating results. Supplemental Operating Results on page 26 contains a reconciliation to the most comparable GAAP measure. The foregoing financial information, including non-GAAP measures that exclude certain items, should be read in conjunction with the audited financial statements, including the related notes and other financial information contained in the company’s most recent Securities and Exchange Commission filings. 4 • Macy’s, Inc. Corporate Vision, Philosophy and Financial Objectives CORPORATE VISION Macy’s, Inc. is a premier national omnichannel retailer with iconic brands that each operate outstanding stores and dynamic online sites. Both Macy’s and Bloomingdale’s are known worldwide, and each has its own unique identity and customer focus. CORPORATE PHILOSOPHY Macy’s, Inc. clearly recognizes that the customer is paramount and that all actions and strategies must be directed toward providing a localized merchandise offering and shopping experience to targeted consumers through dynamic department stores and online sites. Aggressive implementation of the company’s customer-centric strategies by a talented, experienced organization will provide Macy’s, Inc.’s department stores with an important competitive edge. Macy’s, Inc. is committed to open and honest communications with employees, shareholders, vendors, customers, financial analysts and the news media. The company seeks to be proactive in sharing information and in keeping these key stakeholder groups up-to-date on important and material developments. At Macy’s, Inc., our greatest strength lies in the skill, judgment and talent of our people. Every day a production of enormous magnitude takes place on our selling floors and behind the scenes, where our people bring the company’s strategic goals to life. Our priority of attracting, retaining and growing the most talented people in the retail industry has been and will continue to be our greatest advantage. CORPORATE FINANCIAL OBJECTIVES The objectives of Macy’s, Inc. are: • To grow sales; • To continue to increase the company’s profitability levels (earnings before interest, taxes, depreciation and amortization) as a percent of sales; • To improve return on invested capital; • To maximize total shareholder return. 2012 Corporate Fact Book • 5 Highlights of Progress in 2011 CONTINUED GROWTH ON ALL FRONTS ENHANCED SHAREHOLDER RETURNS Fiscal 2011 was the third consecutive year of significantly improved financial performance at Macy’s, Inc. Our momentum results from the culture of growth that we have been building since reorganizing the company in 2008 and 2009. Macy’s, Inc. has the right long-term strategies in place to win with customers in the years ahead. Meanwhile, our very talented organization is executing superbly on each key strategy. The results and momentum in the company have driven enhanced returns to shareholders. During fiscal 2011, the price of Macy’s, Inc. common stock rose by nearly 50 percent, and the share price has nearly quadrupled since the beginning of fiscal 2009. The company has been gaining market share, strengthening customer loyalty and maintaining efficiencies in our operations, all against the backdrop of a stagnant economic environment. The growth has been balanced — involving both Macy’s and Bloomingdale’s, stores and online, virtually every family of business and every region of the country. Our progress and success are rooted in having become a customer-centric organization that embraces localization, a seamless omnichannel blending of stores, online and mobile, and more meaningful customer engagement on the selling floor. The company generated growth on all financial fronts in fiscal 2011. Top-line sales grew by more than $1 billion for the second consecutive year. Same-store sales rose a very healthy 5.3 percent, on top of an increase of 4.6 percent in 2010. Diluted earnings per share grew by 47 percent in 2011, following significant increases in each of 2009 and 2010. Net cash provided by operating activities was $2.093 billion in fiscal 2011, compared with $1.506 billion in fiscal 2010. This includes pension plan contributions of $375 million in 2011 and $825 million in 2010. Net cash used by investing activities in fiscal 2011 was $617 million, compared with $465 million in fiscal 2010. Thus, net cash provided by operating activities after investing activities was $1.476 billion in fiscal 2011, compared with $1.041 billion in fiscal 2010. Return On Invested Capital (ROIC) — a key measure of operating productivity — rose significantly in 2011, the third consecutive year of improvement. DEBT REDUCTION The company in fiscal 2011 continued to improve its balance sheet, repaying $454 million in debt in addition to the $1.245 billion of debt repaid in 2010. This helped Macy’s, Inc. to regain investment-grade status at S&P and Moody’s. 6 • Macy’s, Inc. The board of directors doubled the cash dividend on Macy’s, Inc. common stock to an annualized 40 cents per share, beginning with the quarterly payment on July 1, 2011. Effective with the quarterly payment on April 2, 2012, the dividend doubled again to an annualized 80 cents per share. In late August 2011, the company resumed its share repurchase program using excess cash, having reached its target credit ratios earlier than expected. In fiscal 2011, the company repurchased a total of 16.4 million shares for approximately $500 million. Going into fiscal 2012, the company had remaining authorization to repurchase approximately $1.352 billion of common stock, including a $1 billion increase in authorization approved by the board of directors in January 2012. INVESTMENTS IN OMNICHANNEL AND TECHNOLOGY Macy’s and Bloomingdale’s continue to embrace innovation in technology designed to engage customers and to make their shopping experience more convenient, fun and interesting. Technology is fueling the company’s omnichannel strategy for driving sales (see page 9). Online sales (macys.com and bloomingdales.com combined) grew by 40 percent year-over-year in 2011, on top of growth of 29 percent in 2010 and 20 percent in 2009. Macy’s, Inc. is using technology in stores to mirror the online shopping experience, and adding functionality and content online to provide customers with additional assistance in product selection. Macy’s, Inc. enjoys a growing reputation as a technology leader in the retailing industry. L2, a think tank for digital innovation, in 2011 named Macy’s and Bloomingdale’s among its Top 10 retailers in Digital IQ, based on digital competency and mastery of mobile and social platforms. Macy’s was ranked No. 1 among 64 retail brands included in the study. Among technology innovations initiated in 2011, the company expanded its Search & Send capabilities (see page 9) at Macy’s. Macy’s and Bloomingdale’s stores have begun testing computer tablets and hand-held devices to engage customers in selected merchandise areas, including fine jewelry and cosmetics at Macy’s, and women’s shoes and cosmetics at Bloomingdale’s. Macy’s began testing Beauty Spot, a new cosmetics concept that allows customers to search and select products from various product categories across multiple brands from a custom-designed kiosk located prominently on the selling floor. Macys.com has launched a new denim fit finder for women, which allows shoppers to select the perfect pair of jeans among all denim brands. All Macy’s and Bloomingdale’s furniture/mattress delivery associates have been equipped with computer tablets to plan daily routes, find locations via GPS, record delivery verification signatures, and access product and sales transaction information on-site to answer customer questions. In addition, Macy’s and Bloomingdale’s stores began to test emerging transaction-processing technologies, including Google Wallet, a smartphone application that allows customers to “tap, pay and save” when they use their phone as their wallet. And after a successful pilot in fall 2011, Macy’s is rolling out digital receipts in stores nationwide. To more precisely manage item-level merchandise inventories, Macy’s, Inc. announced in 2011 that Macy’s and Bloomingdale’s stores are adopting RFID (radio frequency identification) technology on an accelerated timeline. By the third quarter of 2012, the company expects to begin using RFID in all stores nationwide to count size-intensive “replenishment goods” — those items regularly stocked and automatically resupplied as they are sold to customers. This represents about 30 percent of the company’s sales. Macy’s, Inc. will be among the first retailers to implement RFID on a broad national scale. The company has been testing RFID technology for nearly two years in selected Macy’s and Bloomingdale’s stores and distribution centers. With RFID, Macy’s and Bloomingdale’s store associates can count inventory significantly faster. This enables multiple counts throughout the year compared with the current practice of taking a physical inventory once a year. Testing has shown that, on average, inventory accuracy can be maintained at 97 percent or better. Frequent counts will also ensure the correct placement of items in the right range of sizes, colors and styles on the selling floor. INTERNATIONAL SHIPPING OF ONLINE ORDERS BEGINS Macys.com and bloomingdales.com began international shipping to more than 100 countries in 2011 — providing easy access to the company’s assortment among customers who have visited Macy’s or Bloomingdale’s in the United States, or who know our company for its reputation for fashion, quality and value. Via a partnership with FiftyOne, a leading provider of international e-commerce services and infrastructure to U.S. retailers, the macys.com and bloomingdales.com sites offer international customers a seamless changeover from domestic to world view. International customers in participating countries are automatically transitioned to their local currency as they browse the assortment. Once items are selected for purchase, the system automatically provides the final price for the merchandise including all duties, tariffs and shippingrelated costs. While the majority of product assortment sold online is available for international shipping, some product categories and lines are exempt. 2012 Corporate Fact Book • 7 Macy’s, established in 1858, is the Great American Department Store — an iconic retailing brand with about 800 stores operating coast-to-coast and online at macys.com. Macy’s offers powerful assortments and the best brands, tailored to each and every customer with obvious value, engaging service and unforgettable moments. Clearly, Macy’s is distinctly different from other major retailers. Macy’s embraces customers and strives to provide an experience that transcends ordinary shopping. Our DNA includes special events that are magical — the Macy’s Thanksgiving Day Parade, Fourth of July Fireworks, flower shows, fashion extravaganzas, celebrity appearances, cooking demonstrations and holiday traditions ranging from the arrival of Santa Claus to tree lightings and animated window displays. Beyond fantastic events, Macy’s is delivering magical moments every day. We surprise and delight customers with unique and interesting fashion merchandise — including exclusive brands that our customers won’t find elsewhere. We engage customers in stores, online and via mobile devices by offering advice and options that bring fashion ideas to life. Our looks set the tone in style magazines, videos, TV shows, movies, blogs and websites. Our associates take the extra step to help a customer in 8 • Macy’s, Inc. need. Every year, we receive tens of thousands of messages complimenting our people and saluting the shopping experience at Macy’s. It’s all part of the excitement that we’ve been creating for 153 years. Localization is a key component of Macy’s strategic formula for continued growth and success. Through My Macy’s, we have invested in talent, technology and marketing that allow us to ensure that each and every Macy’s store is “just right” for the customer who shops in that location. We have provided for more local decisionmaking in every Macy’s community. We are tailoring our merchandise assortments, space allocations, service levels, visual merchandising and special events store-by-store. In fiscal 2011, Macy’s opened one store and closed eight stores. A Macy’s in Warwick, RI, was reopened with renovations following flood damage in 2010. Macy’s stores were closed in Topeka, KS; Laurel, MD; Bay Shore, NY; Parma, OH; Antioch, TN; and Texas City, TX. The company closed a Macy’s furniture gallery in San Antonio, TX, and a furniture clearance center in Naperville, IL, with both businesses transitioning into nearby Macy’s stores. In March 2012, Macy’s opened new stores in Salt Lake City, UT, and Greendale, WI. Plans announced to date include new Macy’s stores in Victorville, CA (opening mid-2013), Gurnee, IL (to open in spring 2013), Bronx, NY (to open in fall 2013 or spring 2014) and Bay Shore, NY (a replacement store to open in fall 2013). STRATEGIC ADVANCEMENTS AT MACY’S Three key strategic initiatives — My Macy’s localization, omnichannel integration and MAGIC Selling — combined to drive sales growth at Macy’s in 2011. We believe we still are in the early stages of implementation in each, and we have intensified planning for future improvement in 2012 and beyond. With My Macy’s localization, we continue to tailor the merchandise assortment and shopping experience in every store location for the customer who shops there. We believe this has created a sustainable competitive advantage for Macy’s, and we have made significant progress over the past three years to offer our customers the right products in the right place at the right time. In late 2011, we launched a new internal initiative called “My Macy’s 2.0.” It involves a series of targeted initiatives — each guided by a team of our most talented executives — aimed at further refining the way we serve local customers. The omnichannel strategy involves integrating our stores, the Internet and mobile devices so we can surround our customers at every turn and deploy all of the company’s inventory (no matter where it may be located) to serve their needs. A pivotal part of the omnichannel strategy is our capability to allow associates in any store to sell a product that may be out of stock locally by selecting merchandise from other stores or our online fulfillment centers for shipment to the customer’s door. Likewise, our online fulfillment centers can draw on store inventories nationwide to fill orders that originate on the Internet or via mobile devices. At the end of 2011, we had 23 Macy’s stores set up to pick and ship orders from other stores or the Internet. By the end of 2012, we expect to have approximately 290 Macy’s stores set up for shipping, on top of the inventories in four primary online fulfillment centers that will be in operation by year-end. We continue to experiment with a wide range of new technologies, both in store and online, that improve the 2012 Corporate Fact Book • 9 customer shopping experience. These include using tablet computers in selected departments in stores, piloting tapand-pay mobile technology, offering customers paperless digital receipts, accelerating the adoption of QR code technology to engage shoppers, and delivering special offers to shoppers via Foursquare, Shopkick, Google and Facebook, among other pervasive social media. Macy’s strategy of MAGIC Selling, launched two years ago, is how we are improving customer engagement in our stores. We train every associate to Meet and make a connection... Ask questions and listen ... Give options, give advice ... Inspire to buy and Celebrate the purchase. To date, Macy’s store associates have been through more than 1 million hours of MAGIC training. And the results are showing in our same-store sales growth. As part of the MAGIC Selling process, we are placing ever-more emphasis on coaching of sales associates on the selling floor by their managers. We are providing more tools, training, resources and encouragement to the sales managers. We rely on them to show associates — particularly new hires — the Macy’s way for taking great care of our customer on a consistent basis. Our Net Promoter Scores, which measure customer satisfaction store-by-store and day-by-day, have been rising in tandem with sales. BEST BRANDS, EXCLUSIVE MERCHANDISE Macy’s continues its legacy of offering merchandise from the best and most-wanted brands, and in providing customers genuine value — the right combination of fashion and quality at a good price. Much of Macy’s merchandise 10 • Macy’s, Inc. assortment is clearly unique. In 2011, about 43 percent of merchandise sold at Macy’s was exclusive or in limited distribution. This includes Macy’s outstanding portfolio of private brands, which account for about 20 percent of sales. FOCUSING ON THE MILLENNIAL CUSTOMER We will intensify our efforts in 2012 and beyond to better serve the needs of Millennial customers, those between the ages of 13 and 30, now our nation’s largest generation. Our plans include re-focusing the merchandise assortments in the Mstylelab and Impulse departments so they are more exciting and relevant to these fast-fashion customers, as well as stepping up the shopping experience and store environments. HERALD SQUARE FLAGSHIP RENOVATION In early 2012, work began on one of the largest capital investments in the history of our company — the top-tobottom renovation of Macy’s Herald Square flagship store in New York City. This four-year, $400 million reinvention will make Herald Square the world’s most exciting, interesting and technologically advanced department store. In the course of the project, we will be repurposing 100,000 square feet from offices and stockrooms to selling space, restoring the grandeur of the building’s exterior, creating dazzling, updated presentations of new and expanded merchandise space, and significantly expanding the men’s store. To the delight of shoppers, we are creating the world’s largest women’s shoe department (with 39,000 square feet of continuous selling space), which is expected to open in fall 2012. Private Brands Macy’s is recognized as a retail industry leader in developing private brand merchandise that differentiates the assortments in our stores and delivers exceptional value to the customer. Merchandise for each private brand, available “Only at Macy’s,” is developed to appeal to a certain customer lifestyle and is supported with marketing programs that create a precisely defined image. Macy’s also develops private label goods to meet specific customer needs and to fill gaps in the assortment. For women, Alfani offers modern separates with a clean, feminine sensibility and a refined fit. The brand is designed to be the stylish woman’s resource for wearto-work clothes that are both polished and versatile. Alfani for women includes sportswear, intimate apparel, jewelry, shoes and accessories. Alfani offers clothing for the man who wants to look modern and professional. The collection is designed with an emphasis on fabric, detail and performance. Alfani for men includes sportswear, tailored clothing, furnishings, shoes and accessories. Alfani Red is a fit designation within the Alfani line that indicates a slimmer, more streamlined fit. American Rag is a young, fashion-forward line of denim and separates. A favorite among Juniors and Young Men, the line melds vintage-inspired colors and prints with classic denim and the season’s trends. Recent additions to American Rag include a line of dressed-up separates for girls and suit separates for young men. Bar lll is a collection of contemporary women’s and men’s clothing, jewelry and bedding launched in 2011. The clothing and jewelry, which are sold in Macy’s Impulse zone, feature design that is versatile and fashion-forward. The brand speaks to a young, stylesavvy and technologically sophisticated customer looking for distinctive products that can be added to her or his existing wardrobe and lifestyle to express personal style. ® Belgique cookware is a versatile, high-performance line designed to provide professional results and striking good looks. Belgique Stainless Steel is for the cook who wants versatile, high-performance and long-lasting cookware with a sleek, sophisticated look. Belgique Hard Anodized features a non-stick interior ideal for lowfat cooking. The durable exterior is easy to care for and has a clean, modern look. 2012 Corporate Fact Book • 11 Charter Club offers modern classic, all-American style in women’s ready-to-wear and home collections. The ready-to-wear collection, designed for the woman who appreciates both style and ease, features separates assorted for all occasions. The home collection provides the essential elements to create an elegant, traditional décor. The brand includes sportswear, intimate apparel, jewelry, accessories, bedding and bath. First Impressions classic clothing for newborns and infants is defined by fine fabrics and time-honored details. The collection’s soft fabrications and sweet, traditional designs make First Impressions a favorite gift choice. The brand includes clothing and matching accessories for boys and girls with an emphasis on special occasion dressing. Tracing a trajectory from quiet label to powerhouse brand, Giani Bernini has emerged as a coveted name for handbags and small leather goods within Macy’s. The brand’s fine materials and classic design attract a traditional customer who recognizes quality when she sees it. Giani Bernini recently added comfort shoes, sold under the GB by Giani Bernini name, and an extensive assortment of sterling silver bridge jewelry to its portfolio. Club Room features classic American menswear for weekend or business casual occasions and tailored suit separates for the career-oriented professional. The Club Room brand includes sportswear, tailored clothing, furnishings, shoes and accessories. Epic Threads is designed for tweens who want cool, original clothing that expresses their personality. Taking a cue from popular skate and streetwear brands, Epic Threads is urban, imaginative and edgy. The brand has a strong denim base, a high-energy color palette and an individualistic sensibility. Epic Threads Collection, introduced in 2011, offers dressy options for style-savvy tweens. 12 • Macy’s, Inc. This luxury collection for the home evokes the cool, cleanlined style of a world-class hotel, creating an oasis in the modern world. Hotel offers high thread-count sheets and luxurious fabrics for the customer who appreciates quality and modern design. The sophisticated collection includes bedding, bath and mattresses. A new line extension offers easy-care product with a mix-and-match design element. Ideology is a new brand of activewear designed for the active lifestyle and offers versatile, mix-andmatch pieces that combine fashion-forward style with technical features that maximize performance and comfort. Cheryl Burke, renowned professional dancer and two-time winner of “Dancing with the Stars,” is the face of the new brand. With a pretty, feminine sensibility and an emphasis on comfort, JM Collection is designed for the woman who wants versatile, work-to-weekend clothes at an affordable price. The collection consists of easy, classic silhouettes updated each season in new colors, prints and textures. Solution-oriented separates like the Magic Pant are an important part of the brand’s growing appeal. Designed for the busy woman with an easy, modern sense of style, this brand offers a versatile collection of fashionable sportswear and stylish accessories that transition from home to work to weekend. The brand includes sportswear, shoes, jewelry, handbags and accessories. I.N.C. for women delivers up-to-the-minute, trend-right sportswear designed to add freshness and fun to the fashionable woman’s wardrobe. Cutting edge, off-therunway trends are captured and delivered in high-profile, affordable clothes, shoes and jewelry for the woman who wants to be noticed. I.N.C. Men offers fashion-forward clothing with a modern fit and sharp styling. Cool, understated suit separates, a broad range of style-conscious denim, sophisticated knits and graphic T-shirts are designed to mix and match for maximum versatility for the contemporary man. With fun colors and flirty prints, Jenni by Jennifer Moore intimates stand out as the choice for the young, fashionable customer, featuring a bright and cheerful selection of pajamas, loungewear and lingerie. In the Juniors arena, Jenni’s colorful, comfortable sensibility stands out in an assortment that includes sweatpants, hoodies, tees, and other items. The So Jenni brand takes the fun feel of Jenni to the children’s category, offering girls’ clothing in sizes 7-16. Elegant and refined, this brand of European-inspired classic menswear is characterized by luxury fabrics and attention to detail. It is designed for the more traditional customer, who expects the best in investment dressing. The brand includes sportswear, tailored clothing, furnishings, shoes and accessories. Greg Norman for Tasso Elba is a broad assortment of golf-inspired menswear and accessories. Shark by Greg Norman for Tasso Elba is the younger, more fitted expression of this worldly golf lifestyle. BRANDS AND LABELS The difference between a brand and a label is subtle but important. Our brands have fully developed brand profiles targeted to specific consumers and are supported with national advertising and branded instore environments. A label is just that: a name attached to a category of merchandise that fills a niche in our assortments. Examples of our labels include: • Greendog • Holiday Lane • John Ashford • Karen Scott • Morgan Taylor • Studio Silver • The Cellar • Tools of the Trade • Via Europa 2012 Corporate Fact Book • 13 Bloomingdale’s, America’s only nationwide, fullline upscale department store, is recognized for its originality, innovation and fashion leadership. It truly is “Like no other store in the world.” In fact, Bloomingdale’s is a leading attraction for visitors and tourists coming to the United States from around the globe. This brand includes 37 stores, bloomingdales.com and seven Bloomingdale’s Outlet locations. Bloomingdale’s opened in Dubai, United Arab Emirates, in February 2010 under a license agreement with Al Tayer Insignia, a company of Al Tayer Group LLC. Bloomingdale’s is separating itself from the mainstream and reinforcing its position as an authority for upscale, contemporary fashion. Customers are attracted by the latest styles from the hottest brands, such as Armani, Burberry, Chanel, Christian Dior, David Yurman, Jimmy Choo, John Varvatos, Louis Vuitton, Miu Miu, Prada, Ralph Lauren Black Label, Theory and Tory Burch. Bloomingdale’s shoppers have come to expect and savor variety — the newest looks from established brands, as well as unique products from rising young designers. Supporting these fashion brands are exceptional customer amenities — international visitors centers, personal shoppers, outstanding fitting rooms and lounges — elegant events and personalized, attentive service that strengthen customer relationships and build loyalty. In fiscal 2011, Bloomingdale’s opened three outlet stores and closed three full-line stores and one home store. New Bloomingdale’s Outlet stores were opened in Estero, FL; Schaumburg, IL; and Wrentham, MA. Closed were Bloomingdale’s stores in Atlanta, GA; North Bethesda, MD; and Bloomington, MN; as well as a Bloomingdale’s Home and Furniture store in Oak Brook, IL. CONTINUED SUCCESS WITH DESIGNER FASHIONS AND OMNICHANNEL Bloomingdale’s had another great year in 2011, with sales growth that again compared favorably with its upscale competitors. The brand capitalized on its strength of showcasing top designers, including new talent making fashion headlines. Its omnichannel strategy is helping build a nationwide presence, serving sophisticated customers who may not have a local Bloomingdale’s store but know and love the brand from their travels and previous experience. 14 • Macy’s, Inc. NEW STORES PLANNED Capitalizing on the strength of smaller, carefully edited fashion stores opened in recent years in SoHo in New York City and Santa Monica, CA, Bloomingdale’s has announced it will open a new store in Glendale, CA, in fall 2013, as well as a new replacement store in Palo Alto, CA, in spring 2014. Bloomingdale’s continues to test its outlet store concept, which launched in 2010. We added three new outlet stores in 2011, bringing the current store count to seven, with another five scheduled to open in 2012. BLOOMINGDALE’S LAUNCHES REWARDING LOYALTY PROGRAM Early in 2012, Bloomingdale’s launched a new customer loyalty program called Loyallist in all U.S. stores and online. The new tender-neutral program is streamlined and delivers benefits to any customer shopping with a U.S. address at Bloomingdale’s — regardless of how they pay. Members of the loyalty program will accumulate points each time they shop and for every 5,000 points will receive a Reward Card worth $25. The Reward Card can be redeemed on all merchandise (exclusive of gift cards) and is issued the moment earned, in the store or overnight via email if earned online, for use the very next day. Shoppers can earn points at three levels. Loyallists will receive one point for every dollar spent in store, on bloomingdales.com and at outlet locations. Shoppers who use their Bloomingdale’s credit card will earn three points per dollar. Those at the “Top of the List,” who have spent $3,500 or more annually at Bloomingdale’s on their Bloomingdale’s card earn four points per dollar and are recognized by their black Bloomingdale’s Reserve card. The program also includes various additional bonuses, benefits and special promotions. 2012 Corporate Fact Book • 15 Macy’s, Inc. A Diverse and Inclusive Organization Diversity is at the core of Macy’s, Inc.’s approach to doing business. It touches all areas of our company. We expect our associates, our advertising and in-store presentations, and the companies with which we do business to mirror the diverse multicultural marketplace we serve. OUR ASSOCIATES Macy’s believes that different perspectives are important to our company, and we benefit greatly from the individual strengths of each associate. To serve our diverse customers, we have to be a diverse company. Women represent more than 78 percent of the workforce across Macy’s, Inc., and more than 69 percent of management-level executives are women. Racial minorities represent more than 51 percent of our associate team and represent more than 32 percent of our management team. 16 • Macy’s, Inc. OUR MARKETING AND ADVERTISING A crucial part of our diversity strategy is our multicultural marketing. We use powerful and evocative images, symbols and words to communicate our brand messages, our special events and our merchandise selections to our diverse core customers. And we deliver those messages via targeted media channels to reach customers where and when they want to receive our messages. We also work with minority-owned and women-owned agencies to ensure our concept development and ad placements are in sync with our multicultural customer. OUR SUPPLIERS Having a supplier base that reflects our diverse customer base gives us a tremendous competitive advantage, particularly because it enables us to source distinctive merchandise to present in our stores. It also helps us give meaningful support to businesses that contribute to the economic health of our local communities. Our Supplier Diversity Program helps us identify and support emerging minority- and women-owned businesses. In 2011, our company’s purchases from minorityand women-owned business enterprises totaled about $723 million, an increase of 29 percent over 2010. The Workshop at Macy’s, our company’s first business development program, was launched in 2011 to foster growth in the next generation of minority- and womenowned merchandise suppliers. Giving Back to Our Communities Macy’s, Inc. believes in giving back to our local communities. Our contributions, leadership and volunteer efforts help create stronger, healthier places for our customers and associates to work and live. Collectively, contributions in 2011 from the company and the Macy’s Foundation — as well as employee contributions through workplace giving campaigns and customer contributions through our signature giving programs — totaled more than $66 million. Our associates gave more than 111,000 hours of their personal time for community service. CORPORATE AND FOUNDATION GIVING Through our gifts from Macy’s, Bloomingdale’s and the Macy’s Foundation, more than $26 million was contributed to approximately 4,500 nonprofit organizations in 2011. The majority of our gifts were directed to our core focus areas for funding: arts and culture, education, the environment, HIV/AIDS awareness and research, and women’s issues. Our newest giving program, My Macy’s District Grants, completed its second year of operation and provided nearly $3.4 million in grants to our local communities. More than 1,200 individual gifts were made. The District Grants program features contributions committees in each of the Macy’s operating districts who make local funding decisions. Similar to our merchandise localization, the District Grants program aids our local teams in supporting the organizations and causes that are important in their respective local communities. theatre workshops for children. In the area of education, we funded scholarship programs, summer reading programs, mentoring and tutoring, and early childhood education initiatives. Grants in our HIV/AIDS focus area included sponsorship of awareness walks and runs as well as funding for meals and nutrition programs, housing programs, and research and counseling initiatives. We contributed to environmental programs covering both conservation and preservation, including sponsorship of Earth Day activities, plant programs for children at botanical gardens, and animal preservation and awareness programs at zoos and aquariums. In the women’s issues focus area, our grants supported early detection and screening programs for heart disease, breast cancer and ovarian cancer; provided a wide range of assistance to emergency shelters; sponsored programs to raise awareness about domestic and dating violence; and funded self-esteem and leadership programs for young girls and teens. A major gift during the year was our nearly $1.5 million grant to Make-A-Wish as part of our fourth annual Believe campaign during the holidays. Macy’s donated $1 for every letter to Santa dropped into our special in-store letterboxes, up to a maximum of $1 million, and added contributions of more than $500,000 for letters posted on National Believe Day and from other in-store events. Across the country, support from Macy’s and Bloomingdale’s giving programs helped sponsor free admission to museums and exhibits, special musical performances, art exhibits, and art and 2012 Corporate Fact Book • 17 ASSOCIATE GIVING CAUSE-RELATED PROGRAMS Associates of Macy’s and Bloomingdale’s are tremendously generous with their support of nonprofit organizations — with both monetary contributions and gifts of their time and leadership. They make our “give back” value come alive every day. Because Macy’s, Inc. believes in helping to create stronger, more vibrant communities, we invited our customers throughout the year to join us in making a difference and “giving back.” In 2011, customers contributed more than $27 million to nonprofit organizations nationwide through our signature programs. Macy’s Foundation Matching Gifts: In 2011, the Macy’s Foundation contributed more than $4 million to charities across the country as a dollar-for-dollar match of our associates’ personal charitable contributions to nearly 3,000 individual nonprofit organizations throughout the country. United Way: More than 725 United Way chapters across the United States received contributions totaling more than $10.5 million from Macy’s, Inc. associates during 2011. Combined with $3.4 million in contributions from the Macy’s Foundation, our total contribution was $13.9 million for 2011. Earning For Learning: Earning For Learning (EFL) is an initiative that provides grants to schools where Macy’s, Inc. associates, their families or retirees volunteer their time for education activities such as tutoring and mentoring. In 2011, the Macy’s Foundation awarded approximately 100 grants totaling $49,000 through the EFL program, and EFL volunteers gave 5,000 hours of service to their local schools. Bag Hunger: Macy’s, Inc. associates contributed $1.5 million in 2011 to our companywide Bag Hunger food campaign to help reduce hunger in our local communities. (See Bag Hunger on next page.) 18 • Macy’s, Inc. Go Red For Women: 2011 marked Macy’s eighth year as national sponsor of Go Red For Women, the American Heart Association’s campaign for awareness and prevention of heart disease in women. More than $4 million was contributed to the Go Red movement through our Wear Red Day promotion and from our Thanks For Sharing holiday rewards program. In eight years, Go Red has received more than $29 million from Macy’s and our customers. Reading Is Fundamental: Customers supported Reading Is Fundamental (RIF) with donations totaling nearly $5 million in 2011 through our Be Book Smart back-toschool effort and other campaigns. More than $21 million has been raised for RIF, the nation’s oldest and largest literacy organization, since our partnership began in 2004. Shop For A Cause: Shop For A Cause is our annual charity shopping day event held in every Macy’s store across the country. In 2011 Macy’s raised $3.2 million for the March of Dimes. More than $39 million has been raised in the six years that Macy’s has held this signature “give back” event. Thanks For Sharing: Thanks For Sharing is Macy’s holiday rewards program. In 2011 for the third consecutive year, $15 million was raised for charitable organizations across the country. By enrolling in the rewards program during the holiday season, customers are contributing to designated nonprofit organizations located in communities across the country. In the past nine years, Thanks For Sharing has raised more than $96 million. Macy’s Passport Presents Glamorama: Over the past 29 years, the Macy’s Passport Presents Glamorama fashion extravaganza has raised more than $41 million for charities that help fight childhood illness, cancer and HIV/AIDS. In 2011 the events combined fun, fashion and philanthropy in four cities to raise more than $900,000. EMPLOYEE VOLUNTEERISM PROGRAMS Since the Macy’s, Inc. Partners in Time employee volunteer program was founded in 1989 in Atlanta, thousands of volunteers have given more than 2 million hours of community service. That’s valued at more than $34 million to hundreds of charities we’ve impacted through the years. Along the way, our Partners in Time program has been nationally recognized, receiving the Points of Light/ Hands On Network “Award for Excellence in Workplace Volunteerism,” among other honors. In 2011, more than 33,500 participants joined 2,066 Partners in Time service projects. Thousands of others were involved in “give back” initiatives such as cause marketing and employee giving campaigns. Partners in Time and Earning For Learning volunteers gave more than 111,000 hours of service in 2011 alone. Partners in Time projects made a strong impact for youth with 15 percent of efforts benefiting children and school partnerships. With the success of our Partners in Time Bag Hunger food campaign, celebrating its 15th anniversary in 2012, hunger relief represented 44 percent of volunteerism. Projects for health issues, including disabilities and AIDS, were supported by 11 percent of projects, and 7 percent supported breast cancer research, family violence awareness and other issues of special interest to women. BAG HUNGER PROVIDED 59 MILLION MEALS FOR HUNGRY FAMILIES IN 15 YEARS During the annual Partners in Time Bag Hunger food campaign, Macy’s, Bloomingdale’s and our central office locations band together to help alleviate summer hunger — a time when food pantry shelves are often bare and school meal programs are not offered. In 2011 and 2012, a total of 17.2 million pounds of food and equivalent monetary contributions were given by our generous associates, spurred on by a good-natured competition among locations. In addition, volunteerism for the hunger cause was a special focus; associates gave 98,461 hours of community service in 2011 and year-to-date in 2012, valued by our charities at about $2.1 million. Throughout the country, Macy’s, Inc. Partners in Time volunteers packed food at pantry warehouses, assembled box lunches for hungerrelief agencies, and served meals at soup kitchens, putting their passion for giving back into action. In 2012, in celebration of the Bag Hunger 15th anniversary, the Macy’s Foundation will award a total of $15,000 in grants in the names of the top store and central office departments to their chosen hunger-relief charities. Since 1998, Partners in Time has provided an equivalent 71.4 million pounds of food or 59 million meals, plus volunteer service, for hungry families throughout the country, many through affiliates of Feeding America, the largest domestic hunger-relief organization in the United States. +754A 2011 Partners in Time Employee Volunteer Projects by Issue Area 44% Hunger 15% Children/School partnerships 11% Health (including disabilities and AIDS) 7% Women’s issues 5% Environment/housing/disaster relief 4% Arts/civic/culture/holiday 14% Other* *Projects for diversity initiatives and others. 2012 Corporate Fact Book • 19 Social Responsibility There is no shortage of talk about the obligation of public companies to be socially responsible to the people and communities where they do business. At Macy’s, Inc., we hold those same beliefs — along with a belief that actions speak louder than words when it comes to helping tackle some of the toughest problems facing us today. VENDOR AND SUPPLIER CODE OF CONDUCT Since 1995, Macy’s, Inc. has had a stringent Vendor and Supplier Code of Conduct that sets out specific standards and requirements for any vendor doing business with Macy’s, Inc. and is designed to protect workers in this country and abroad. All of the company’s vendors are required to agree in writing to comply with the company’s Code of Conduct. Among other things, the Code requires Macy’s, Inc.’s vendors to allow unannounced factory inspections for contractual compliance, as well as for compliance with laws and regulations dealing with child or forced labor and unsafe working conditions. Macy’s, Inc. will not tolerate the involvement of its suppliers in human trafficking and slavery. It will quickly investigate any reports alleging human trafficking and slavery in the supply chain, and will take swift and decisive action against any supplier that is found to act improperly in this regard. Inspections of factories engaged in the production of private brand merchandise for the company are made routinely, and willful noncompliance with the Code will result in termination. (Macy’s, Inc.’s policy on sweatshops and forced or child labor, as well as the company’s Vendor and Supplier Code of Conduct, is posted on macysinc.com. The Code of Conduct also is available by calling 1-800-261-5385.) SOCIALLY RESPONSIBLE PRODUCTS AT MACY’S Several exclusive merchandising initiatives at Macy’s involve products with a focus on international social responsibility. Macy’s Path to Peace program includes colorful and symbolic baskets and bowls hand-made by Rwandan weavers who survived the country’s civil war and genocide. The products are available on macys.com and in selected Macy’s stores. Introduced in 2005, Path to Peace has dramatically changed the lives of many Rwandans. From public health initiatives and HIV/AIDS care to the spirit of hope and reconciliation fostered by the weavers, the tangible and intangible impact of the project is no longer measured by individual weavers but by whole communities. More information is available at macys.com/rwanda. 20 • Macy’s, Inc. Macy’s Heart of Haiti program includes decorative pieces (such as textiles, metalwork and housewares) made by artisans struggling to recover from the tragic earthquake of 2010. The products are available on macys.com and in selected Macy’s stores. Purchasing one of these handcrafted masterpieces directly benefits Haitian artisans by allowing them to support their families with dignity and purpose. With steady income comes better nutrition, improved education and access to healthcare. Heart of Haiti also offers new opportunities for artists to collaborate with U.S. designers, strengthening artisan associations and inspiring and energizing their communities. More information is available at macys.com/haiti. GoodWeave™ Rugs — In spring 2011, Macy’s introduced a collection of decorative area rugs that have been certified by GoodWeave™, an international organization that works to ensure rugs made by hand in Nepal and India are free of child labor. The collection is carried in 10 Macy’s stores nationwide. By buying a beautiful hand-crafted rug at Macy’s with the GoodWeave label, shoppers are helping to support families and build sustainable communities in Nepal and India, nations where poverty is widespread. GoodWeave-certified rugs are woven by skilled adult artisans, permitting educational opportunities for children who otherwise might be required to work. More information about GoodWeave is available at goodweave.org. CONSUMER CHOICE In a free society as eclectic and ethnically varied as ours, customers expect and demand a range of choices that meet their individual needs and fashion preferences. In our role as retailers, we recognize that it is the consumer who ultimately determines what products will continue to be viable retail offerings. Those decisions are made daily at the cash register by individual consumers and function as a singularly effective barometer for determining what will and will not be sold by retailers in a free and open marketplace. Varied and conflicting viewpoints about what should or should not be sold underscore our belief that factors unrelated to the workings of a free economy are inappropriate determinants of retail offerings. For example, while we respect the views of individuals who choose not to buy or wear fur, we also respect the wishes of many others who are our customers and who want to make such choices for themselves. For more information on corporate responsibility, visit macysinc.com/socialresponsibility. 2012 Corporate Fact Book • 21 Our Road to Sustainability: Doing Better Every Day At Macy’s, Inc., we believe that contributing to a more sustainable environment is good business practice and the right thing to do for future generations. As a leading national retailer with a significant workforce, we have the opportunity to make a meaningful difference in improving the environment. And we will do so by using resources more efficiently, providing eco-friendly products that meet customer expectations and striving to reduce our overall impact on the environment. We must, however, operate within the bounds of good business decision-making so that each action we take is measurable, sustainable and enduring. Macy’s, Inc.’s commitment to sustainability is multi-dimensional. 1. We will be aggressive in our drive to eliminate wasteful behavior. In some cases, this requires consistent application of very simple principles, such as reminding our associates to turn off lights when rooms are not in use, to print fewer hard copies of e-mails, to recycle waste, to optimize facility performance and to use mass transit for commuting to work. In other cases, we will be pursuing systematic improvements to the way we do business, such as better targeting customer mailing lists and shifting marketing to electronic media so we are printing and sending fewer printed advertisements. 2. We will reduce our use of scarce resources in a meaningful way. Macy’s, Inc. will pursue ongoing programs to consume less electricity and water, reduce our waste stream, and source more of our power from renewable resources such as solar energy. We will use fewer paper-related products, recycle more and seek to use paper made with post-consumer waste. We will work to migrate more of our output from paper to electronic/ digital, including large-scale projects such as monthly customer billing statements. By doing so, we will reduce the company’s greenhouse gas footprint, energy consumption and costs. 3. Whenever possible and sensible within the context of our business requirements, Macy’s, Inc. will pursue the most environmentally friendly solution. We will be as aggressive as possible in changing for the better to preserve endangered forests, wildlife, water quality and eco-systems. We will explore ways to make our shopping bags, gift boxes, wrapping tissue, merchandise hangers and other staples of retailing from recycled and/ 22 • Macy’s, Inc. or certified paper sources, with a preference for Forest Stewardship Council (FSC) certification. The building materials used in our stores will be environmentally certified whenever reasonably possible. 4. We will take a comprehensive approach to sustainability, involving everyone around us. Macy’s, Inc. will advocate sustainability and renewability with our vendor partners, associates and customers. This will include developing supplier sustainability standards and promoting ecofriendly products to our customers. We will encourage our associates and ask them to support our initiatives with their ideas, energy, personal actions and volunteer time. We will support efforts in our communities and our nation to clean up the environment and reduce consumption of scarce resources. 5. We will measure what we do and strive toward quantifiable goals. Building on progress in 2008-2010, Macy’s, Inc. has set the following sustainability goals to guide our progress in the years ahead. Specifically, Macy’s, Inc. will seek to: • Reduce our energy consumption on a kWh-persquare-foot basis by another 8 percent to 10 percent by 2013 (compared with 2009 levels), recognizing that we already have reduced our energy consumption by about 19 percent over the past seven years (2003 to 2009). • Host an additional 15 percent to 25 percent of renewable energy sources by 2013. • Reduce the amount of paper we use by at least 10 percent by 2013 (from 2009 levels). This is on top of a reduction of 23 percent in the 2007 to 2009 period. • Increase the percentage of recycled (10 percent PCW or higher) and/or third-party certified paper we use in marketing materials to 90 percent by 2013 from 43 percent in 2009 (up from 3 percent in 2006). • Increase the use of sustainable building materials in all major construction projects by 20 percent by 2013 (over 2010 levels). Sustainability in Action We have made significant progress and have taken dozens of tangible steps to reduce our impact on the environment. In part, we have: • Reduced electric consumption by 31 percent in Macy’s stores since 2002. • Emphasized energy optimization as a vital part of Herald Square’s current renovation. • Increased the percentage of certified or recycled paper used in marketing materials to 93 percent in 2011 compared with 43 percent in 2009. • Increased recycled corrugated cardboard, plastic, hangers, office fiber, iron, pallets and other materials by 8.3 percent. • Reduced store packaging with our Bag-It-Right program during a period of increasing sales with shopping bag use down 19 percent from 2009 levels and down 8.6 percent from 2010. • Improved the miles driven by sustainable modes of transportation including rail, vendor-to-distribution center bypass, Empty Miles and backhaul by 390 percent. • Reduced paper consumption by 17 percent compared with the 2007 baseline. • Recycled 40,000 pounds of zero balance or out-ofdate gift cards with Earthworks, an organization that takes the plastic and recycles it to produce other plastic products. Newer gift cards now have an “EW” logo on the back to identify to our customers that it is recyclable plastic. • Developed initiatives to increase our paperless credit card billing. • Offered customers paperless receipts by e-mailing receipts in limited stores. By August 2012, all Macy’s stores nationwide will offer paperless receipts to customers. • Increased the use of sustainable building materials by 40 percent in 2011 compared with 2010. • Reduced 80 metric tons of CO2 in the first year, as well as lowered freight costs by collaborating with suppliers to standardize carton sizes. • Introduced language in contracts to emphasize Macy’s sustainability goals which has heightened awareness with our contractor and consultant partners. • Increased solar energy with a total of 41 active installations at Macy’s locations. • Developed a paperless square footage update collection process that eliminates the printing and mailing of floor plans for 800 stores. The new process saves an estimated 6,800 square feet of paper and reduces costs. • Completed the installation of LED lighting in about 800 Macy’s stores. Macy’s has been recognized by ForestEthics for reducing paper consumption as well as for increased use of recycled and certified paper. The EPA has rated Macy’s as one of its top 20 partners for generating the most green electricity on site. There is more to learn and more to do to reduce our overall impact on the environment. Macy’s, Inc. aspires to be a leader in the global effort to improve our climate, and we are moving forward to that end with enthusiasm and commitment. 2012 Corporate Fact Book • 23 FINANCIAL OVERVIEW Macy’s, Inc. Sales by Month (Dollars in millions) 2011 MONTH SALES # STORES 850 851 850 % CHANGE COMP-STORE SALES February March April $ 1,763 2,206 1,920 1st QTR $ 5,889 May June July $ 1,936 2,392 1,611 2nd QTR $ 5,939 August September October $ 1,714 2,297 1,842 3rd QTR $ 5,853 November December January $ 2,464 4,923 1,337 4th QTR $ 8,724 5.2 % TOTAL $ 26,405 5.3 % SALES % CHANGE COMP-STORE SALES 5.4 % 850 850 849 February March April $ 1,667 2,172 1,735 1st QTR $ 5,574 May June July $ 1,786 2,226 1,525 2nd QTR $ 5,537 August September October $ 1,636 2,181 1,806 3rd QTR $ 5,623 November December January $ 2,341 4,618 1,310 4th QTR TOTAL 24 • Macy’s, Inc. 7.4 % 6.7 % 5.0 % Feminine Accessories, Intimate Apparel, Shoes & Cosmetics 37% Feminine Apparel 25% Men’s & Children’s 23% Home/Misc. 15% 6.4 % 849 849 850 852 852 842 2010 MONTH 5.8 % 0.9 % 10.8 % 2011 MACY’S, INC. SALES BY MERCHANDISE CATEGORIES # STORES 850 849 849 5.0 % 4.9 % 2.2 % MACY’S, INC. COMP-STORE SALES 2000 ....... 2.0 % 2004 ....... 2.6 % 2008 ...... (4.6) % 4.0 % 2001 ...... (5.3) % 2005 ....... 1.3 % 2009 ...... (5.3) % 4.8 % 6.2 % 2.4 % 2002 ...... (3.0) % 2006 ....... 4.4 % 2010 ....... 4.6 % 2003 ...... (0.9) % 2007 ...... (1.3) % 2011 ....... 5.3 % 2009 MONTH SALES # STORES 3.7 % 10.8 % 1.1 % February March April $ 1,577 1,931 1,691 5.5 % 1st QTR $ 5,199 1.4 % 6.5 % 7.3 % May June July $ 1,744 2,044 1,376 4.9 % 2nd QTR $ 5,164 4.3 % 4.8 % 2.5 % August September October $ 1,542 2,042 1,693 3.9 % 3rd QTR $ 5,277 6.1 % 3.9 % 2.6 % November December January $ 2,174 4,422 1,253 $ 8,269 4.3 % 4th QTR $ 7,849 (0.8)% $ 25,003 4.6 % TOTAL $ 23,489 (5.3)% 849 849 849 852 853 854 854 854 850 847 848 848 % CHANGE COMP-STORE SALES (8.5) % (9.2) % (9.1) % (9.0)% 848 848 848 (9.1) % (8.9) % (10.7) % (9.5)% 851 852 854 (8.1) % (2.3) % (0.8) % (3.6)% 854 854 850 (6.1) % 1.0 % 3.4 % Consolidated Statements of Income (Dollars in millions, except per share data) 2011 $ Net sales . . . . . . . . ...................................................................................... Cost of sales 2010 % TO NET SALES $ 26,405 $ % TO NET SALES $ 25,003 . . . ................................................. ..................................... 15,738 59.6 % 14,824 59.3 % Gross margin . . . ...................................................................................... 10,667 40.4 % 10,179 40.7 % Selling, general and administrative expenses .......................................... (8,281) (31.4) % (8,260) (33.0) % Gain on sale of properties, impairments and store closing costs ............. 25 0.1 % (25) (0.1) % Operating income .................................................................................. 2,411 9.1 % 1,894 7.6 % Interest expense — net .......................................................................... (443) (574) Income before income taxes ............................. ..................................... 1,968 1,320 Federal, state and local income tax expense ..... ..................................... (712) (473) Net income . . . . . . ...................................................................................... $ 1,256 $ 847 Basic earnings per share.................................... ..................................... $ 2.96 $ 2.00 Diluted earnings per share ................................ ..................................... $ 2.92 $ 1.98 The foregoing financial information should be read in conjunction with the audited financial statements, including the related notes and other information contained in the company’s most recent Securities and Exchange filings. 2012 Corporate Fact Book • 25 Supplemental Operating Results (Dollars in millions, except per share data) 2011 2010 Net sales . . . . . . . . . . . . . .................................................................................................................... $ 26,405 $ 25,003 Operating income .................................................................................................................... $ 2,411 $ 1,894 Percent to sales .................................................................................................................. 9.1 % 7.6 % Add back (deduct) impact of gain on sale of properties, impairments and store closing costs................................................................................................... (25) 25 Operating income, excluding certain items .............................................................................. $ 2,386 Percent to sales .................................................................................................................. Diluted earnings per share ....................................................................................................... $ 9.0 % $ 2.92 1,919 7.7 % $ 1.98 Add back (deduct) impact of gain on sale of properties, impairments and store closing costs................................................................................................... (0.04) 0.04 Add back expenses associated with the early retirement of debt ......................................... - 0.09 Diluted earnings per share, excluding certain items .................................................................. $ 2.88 $ 2.11 Net cash provided by operating activities ................................................................................. $ 2,093 $ 1,506 Net cash used by investing activities ........................................................................................ (617) Cash flow from operating activities net of cash used by investing activities ............................... $ 1,476 (465) $ 1,041 The foregoing financial information, including non-GAAP measures that exclude certain items, should be read in conjunction with the audited financial statements, including the related notes and other information contained in the company’s most recent Securities and Exchange filings. 26 • Macy’s, Inc. Condensed Consolidated Balance Sheets (Dollars in millions) ASSETS JANUARY 28, 2012 JANUARY 29, 2011 $ $ Current Assets: Cash and cash equivalents ................................................................. Receivables . ....................................................................................... 2,827 1,464 368 338 ................................................................... 5,117 4,758 Prepaid expenses and other current assets ......................................... 465 339 Total Current Assets ................................................................... 8,777 6,899 ................... ...................................... 8,420 8,813 Goodwill . . . . . ................................................. ...................................... 3,743 3,743 Other intangible assets — net ............................................................ 598 637 Other assets ...................................................................................... 557 539 Merchandise inventories Property and equipment — net Total Assets ........................................... ...................................... $ 22,095 $ 20,631 $ 1,103 $ 454 LIABILITIES & SHAREHOLDERS’ EQUITY Current Liabilities: Short-term debt ........................................... ...................................... Merchandise accounts payable ........................................................... 1,593 1,421 Accounts payable and accrued liabilities....... ...................................... 2,788 2,525 Income taxes ..................................................................................... 371 182 Deferred income taxes ....................................................................... 408 409 Total Current Liabilities......................... ...................................... 6,263 4,991 Long-term debt ........................................... ...................................... 6,655 6,971 ................................ ...................................... 1,141 1,200 Other liabilities .................................................................................. 2,103 1,939 Shareholders’ equity .................................... ...................................... 5,933 5,530 Deferred income taxes Total Liabilities & Shareholders’ Equity ..................................... $ 22,095 $ 20,631 Note: Certain reclassifications were made to prior year’s amounts to conform with the classifications of such amounts in the most recent years. The foregoing financial information should be read in conjunction with the audited financial statements, including the related notes and other information contained in the company’s most recent Securities and Exchange filings. 2012 Corporate Fact Book • 27 Condensed Consolidated Statements of Cash Flows (Dollars in millions) 2011 2010 Cash flows from operating activities: Net income . . . . . ................................................................................... $ 1,256 $ 847 1,085 1,150 ......... (25) 25 Decrease in working capital and other, net ......................................... (223) (516) Depreciation and amortization .......................................................... Gain on sale of properties, impairments and store closing costs Net cash provided by operating activities ................................ $ 2,093 $ 1,506 Cash flows from investing activities: Capital expenditures for property and equipment and capitalized software ...................................................................... (764) (505) Disposition of property and equipment .............................................. 114 74 Other, net . . . . . . . ................................................................................... 33 (34) Net cash used by investing activities ........................................ (617) (465) Cash flows from financing activities: Debt issued . . . .................................................................................... 800 - Debt repaid . . . .................................................................................... (454) (1,245) Dividends paid ................................................................................... (148) (84) Acquisition of treasury stock............................................................... (502) (1) Issuance of common stock ................................................................. 162 43 Other, net . . . . . . . ................................................................................... 29 24 Net cash used by financing activities ........................................ (113) (1,263) Net increase (decrease) in cash and cash equivalents ............................... 1,363 (222) Cash and cash equivalents at beginning of period ................................... 1,464 1,686 Cash and cash equivalents at end of period............................................. $ 2,827 $ 1,464 The foregoing financial information should be read in conjunction with the audited financial statements, including the related notes and other information contained in the company’s most recent Securities and Exchange filings. 28 • Macy’s, Inc. Fiscal 2011 — Results of Operations Comparison of the 52 Weeks Ended January 28, 2012 and January 29, 2011. Net income for 2011 was $1,256 million, compared to net income of $847 million for 2010, reflecting the benefits of the key strategies at Macy’s, the continued strong performance at Bloomingdale’s and higher income from credit operations. For 2011, gain on sale of properties, impairments and store closing costs positively affected net income by $25 million on a pretax basis. For 2010, impairments and store closing costs and expenses associated with the early retirement of debt negatively affected net income by $91 million on a pretax basis. NET SALES Net sales for 2011 totaled $26,405 million, compared to net sales of $25,003 million for 2010, an increase of $1,402 million or 5.6 percent. On a comparable store basis, net sales for 2011 were up 5.3 percent compared to 2010. Sales from the Company’s Internet businesses in 2011 increased 39.6 percent compared to 2010 and positively affected the Company’s 2011 comparable store sales by 1.5 percent. The Company continues to benefit from the successful execution of the My Macy’s localization strategy. Geographically, sales in 2011 were strongest in the southern regions. By family of business, sales in 2011 were strongest in cosmetics and fragrances, handbags, watches, men’s, home textiles and furniture. Sales of the Company’s private label brands continued to be strong and represented approximately 20 percent of net sales in the Macy’s-branded stores in 2011. Sales in 2011 were less strong in women’s traditional casual apparel, juniors and cold weather merchandise. The Company calculates comparable store sales as sales from stores in operation throughout 2010 and 2011 and all net Internet sales. Stores undergoing remodeling, expansion or relocation remain in the comparable store sales calculation unless the store is closed for a significant period of time. Definitions and calculations of comparable store sales differ among companies in the retail industry. COST OF SALES Cost of sales was $15,738 million or 59.6 percent of net sales for 2011, compared to $14,824 million or 59.3 percent of net sales for 2010, an increase of $914 million. The cost of sales rate as a percent to net sales was higher in 2011, as compared to 2010, primarily due to the expansion of free shipping on macys.com and in stores since the fourth quarter of 2010. The valuation of merchandise inventories on the last-in, first-out basis did not impact cost of sales in either period. SELLING, GENERAL AND ADMINISTRATIVE EXPENSES Selling, general and administrative (“SG&A”) expenses were $8,281 million or 31.4 percent of net sales for 2011, compared to $8,260 million or 33.0 percent of net sales for 2010, an increase of $21 million. The SG&A rate as a percent of net sales was 160 basis points lower in 2011, as compared to 2010, reflecting increased net sales. SG&A expenses in 2011 were impacted by higher selling costs as a result of stronger sales, higher advertising expense, and greater investments in the Company’s omnichannel operations, partially offset by higher income from credit operations and lower depreciation and amortization expense. Advertising expense, net of cooperative advertising allowances, was $1,136 million for 2011 compared to $1,072 million for 2010. Advertising expense, net of cooperative advertising allowances, as a percent of net sales was 4.3 percent for both 2011 and 2010. Income from credit operations was $582 million in 2011 as compared to $332 million in 2010. Depreciation and amortization expense was $1,085 million for 2011, compared to $1,150 million for 2010. GAIN ON SALE OF PROPERTIES, IMPAIRMENTS AND STORE CLOSING COSTS Gain on sale of properties, impairments and store closing costs for 2011 included a $54 million gain from the sale of store leases related to the 2006 divestiture of Lord & Taylor, partially offset by $22 million of asset impairment charges and $7 million of other costs and expenses primarily related to the store closings announced in January 2012. Impairments and store closing costs for 2010 amounted to $25 million and included $18 million of asset impairment charges and $7 million of other costs and expenses related to the store closings announced in January 2011. NET INTEREST EXPENSE Net interest expense was $443 million for 2011, compared to $574 million for 2010, a decrease of $131 million. Net interest expense for 2011 benefited from lower levels of borrowings as compared to 2010, resulting from both the early retirement of outstanding debt during fiscal 2010 and the repayment of debt at maturity. Interest expense for 2010 also included approximately $66 million of expenses associated with the early retirement of debt. INCOME TAXES The Company’s effective tax rate of 36.2 percent for 2011 and 35.8 percent for 2010 differ from the federal income tax statutory rate of 35 percent, and on a comparative basis, principally because of the effect of state and local income taxes, including the settlement of various tax issues and tax examinations. 2012 Corporate Fact Book • 29 Macy’s Store Regions # DISTRICTS 69 • # STORES 800 Northwest # Districts 10 # Stores 125 North Northeast # Districts 8 # Stores 79 # Districts 10 # Stores 94 Midwest # Districts 8 # Stores 94 Mid-Atlantic # Districts 8 # Stores 96 Southwest # Districts 8 # Stores 108 Southeast # Districts 9 # Stores 101 South Central # Districts 8 # Stores 103 30 • Macy’s, Inc. Macy’s Mid-Atlantic Region # DISTRICTS 8 • # STORES 96 New Jersey North # Stores 9 Philadelphia # Stores 11 New Jersey Central # Stores 11 DelMarVa North # Stores 13 DelMarVa Central New Jersey South # Stores 12 # Stores 11 DelMarVa South # Stores 14 Richmond # Stores 15 2012 Corporate Fact Book • 31 Macy’s Midwest Region # DISTRICTS 8 • # STORES 94 New York West # Stores 13 Pittsburgh North # Stores 13 Cleveland # Stores 11 Pittsburgh East # Stores 13 Indiana # Stores 9 Columbus # Stores 13 Cincinnati # Stores 13 Tennessee # Stores 9 32 • Macy’s, Inc. Macy’s North Region # DISTRICTS 8 • # STORES 79 Minneapolis East Michigan # Stores 10 # Stores 11 Minneapolis West # Stores 9 Detroit # Stores 11 Chicago North # Stores 10 Chicago South # Stores 11 St. Louis North # Stores 9 St. Louis South # Stores 8 2012 Corporate Fact Book • 33 Macy’s Northeast Region # DISTRICTS 10 • # STORES 94 New England North # Stores 13 New York East # Stores 8 New England Central # Stores 11 New England South New York South # Stores 13 # Stores 9 NYC Metro Connecticut # Stores 11 # Stores 13 Long Island East Herald Square # Stores 1 Long Island West # Stores 9 34 • Macy’s, Inc. # Stores 6 Macy’s Northwest Region # DISTRICTS 10 • # STORES 125 North Seattle # Stores 15 South Seattle # Stores 16 Oregon # Stores 12 Portland # Stores 12 Salt Lake City # Stores 12 Bay Area North # Stores 12 Sacramento # Stores 12 San Francisco # Stores 6 Bay Area South # Stores 16 Valley Fair # Stores 12 2012 Corporate Fact Book • 35 Macy’s South Central Region # DISTRICTS 8 • # STORES 103 Colorado # Stores 14 Kansas # Stores 12 Fort Worth/OK # Stores 10 Dallas # Stores 11 Houston/LA # Stores 12 Arizona # Stores 15 San Antonio/Austin # Stores 15 South Houston # Stores 14 36 • Macy’s, Inc. Macy’s Southeast Region # DISTRICTS 9 • # STORES 101 Carolinas # Stores 14 Atlanta East # Stores 13 Atlanta West # Stores 12 Northern Florida # Stores 11 Tampa # Stores 13 Sarasota Ft. Lauderdale/Palm Beach # Stores 9 # Stores 13 Miami North Miami South # Stores 10 # Stores 6 2012 Corporate Fact Book • 37 Macy’s Southwest Region # DISTRICTS 8 • # STORES 108 LA North # Stores 13 LA East # Stores 11 Riverside LA Valley # Stores 14 # Stores 10 LA West # Stores 13 Orange County # Stores 13 San Diego # Stores 14 Hawaii # Stores 20 38 • Macy’s, Inc. Macy’s Store Locations* METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) ALABAMA SOUTHEAST REGION METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) Birmingham Brookwood Village Birmingham 1974 244 CALIFORNIA NORTHWEST REGION continued Birmingham Riverchase Galleria Hoover 1986 226 San Francisco-Oakland Stonestown Galleria San Francisco 1952 280 San Francisco-Oakland Sunvalley Shopping Center Concord 1967 206 183 ARIZONA SOUTH CENTRAL REGION San Francisco-Oakland Sunvalley Shopping Center H/M Concord 1981 Phoenix Arrowhead Towne Center Glendale 1993 200 San Francisco-Oakland Union City Furniture Clearance Union City 1997 63 Phoenix Biltmore Fashion Park Phoenix 1968 213 San Francisco-Oakland Union Square San Francisco 1866 925 248 Phoenix Chandler Fashion Center Chandler 2001 201 San Francisco-Oakland Union Square H/M San Francisco 1866 Phoenix Fiesta Mall Mesa 1979 159 San Francisco-Oakland Village at Corte Madera Corte Madera 1985 117 Phoenix Metro Center Phoenix 1973 107 San José Cupertino Square Mall Cupertino 1997 177 Phoenix Paradise Valley Mall Phoenix 1980 153 San José Stanford Shopping Center Palo Alto 1961 223 Phoenix Santan Village Gilbert 2009 122 San José Stanford Shopping Center M Palo Alto 1961 96 Phoenix Scottsdale Fashion Square Scottsdale 2002 251 San José Sunnyvale Town Center Sunnyvale 1979 178 Phoenix Superstition Springs Center Mesa 1994 155 San José Valley Fair Santa Clara 1956 396 Tucson Park Place Tucson 1974 153 San José Valley Fair F/H/M Santa Clara 1957 316 Tucson Tucson Mall Tucson 1991 146 San José Eastridge San José 1971 187 San José Oakridge San José 1978 236 Santa Cruz Capitola Mall Capitola 2002 102 Santa Rosa Coddingtown Mall Santa Rosa 1966 203 187 CALIFORNIA NORTHWEST REGION Fairfield Solano Fairfield 1985 160 Santa Rosa Santa Rosa Mall Santa Rosa 1981 Fresno Fashion Fair Fresno 1983 187 Stockton Sherwood Mall Stockton 1966 168 Fresno Fashion Fair K/M Fresno 1970 76 Stockton West Valley Mall Tracy 2010 101 Fresno Fresno Furniture Fresno 2000 73 Visalia-Porterville Visalia Mall Visalia 2009 152 Fresno Shops at River Park Fresno 2009 107 SOUTHWEST REGION Modesto Vintage Faire Modesto 1981 146 Modesto Vintage Faire H/M Modesto 1977 87 Bakersfield Valley Plaza Bakersfield 1967 150 Redding Mt. Shasta Mall Redding 2001 110 El Centro Imperial Valley Mall El Centro 2005 140 Sacramento Arden Fair Sacramento 1961 204 Los Angeles-Orange Co. Antelope Valley Mall Palmdale 2010 120 Sacramento Country Club Plaza Sacramento 1961 165 Los Angeles-Orange Co. Baldwin Hills Crenshaw Plaza Los Angeles 1947 257 Sacramento Downtown Plaza Sacramento 1963 343 Los Angeles-Orange Co. Beverly Center Los Angeles 1982 158 Sacramento Downtown Plaza F/M Sacramento 1979 201 Los Angeles-Orange Co. Beverly Center M Los Angeles 1982 67 Sacramento Galleria at Roseville Roseville 2000 224 Los Angeles-Orange Co. Brea Mall Brea 1996 185 Sacramento Roseville Furniture Roseville 2001 50 Los Angeles-Orange Co. Brea Mall F/H/K/M Brea 2007 198 Sacramento Sunrise Mall Citrus Heights 1972 178 Los Angeles-Orange Co. Broadway Plaza Los Angeles 1973 266 Sacramento Sunrise Mall F/M Citrus Heights 1972 160 Los Angeles-Orange Co. Burbank Town Center Burbank 1992 278 Salinas Del Monte Center Monterey 1967 237 Los Angeles-Orange Co. Century City Los Angeles 1976 136 Salinas Monterey Furniture Monterey 1997 39 Los Angeles-Orange Co. Del Amo Fashion Center Torrance 1966 289 Salinas Northridge Mall Salinas 1972 177 Los Angeles-Orange Co. Del Amo Fashion Center H/K/M Torrance 1981 177 San Francisco-Oakland Bay Fair San Leandro 1957 213 Los Angeles-Orange Co. Del Amo Fashion Center Home Torrance 1966 165 San Francisco-Oakland Broadway Plaza Walnut Creek 1954 188 Los Angeles-Orange Co. Eagle Rock Plaza Los Angeles 1973 150 San Francisco-Oakland Broadway Plaza M Walnut Creek 1995 72 Los Angeles-Orange Co. Fashion Island Newport Beach 1967 226 San Francisco-Oakland County East Mall Antioch 2004 107 Los Angeles-Orange Co. Fashion Square Sherman Oaks 1962 312 San Francisco-Oakland Hillsdale Furniture San Mateo 1987 35 Los Angeles-Orange Co. Fox Hills Culver City 1975 189 San Francisco-Oakland Hillsdale Shopping Center San Mateo 1954 252 Los Angeles-Orange Co. Glendale Galleria Glendale 1996 191 San Francisco-Oakland Hilltop Richmond 1976 201 Los Angeles-Orange Co. Irvine Spectrum Irvine 2002 140 San Francisco-Oakland Mall at Northgate San Rafael 1964 266 Los Angeles-Orange Co. Laguna Hills Laguna Hills 1975 161 San Francisco-Oakland NewPark Mall Newark 1980 196 Los Angeles-Orange Co. Lakewood Center Lakewood 1952 348 San Francisco-Oakland Novato Furniture Novato 1992 50 Los Angeles-Orange Co. Laurel Plaza North Hollywood 1995 475 San Francisco-Oakland Pleasanton Furniture Pleasanton 1994 48 Los Angeles-Orange Co. Los Cerritos Center Cerritos 1971 175 San Francisco-Oakland Serramonte Daly City 1968 233 Los Angeles-Orange Co. MainPlace Santa Ana 1958 334 San Francisco-Oakland Southland Mall Hayward 1983 179 Los Angeles-Orange Co. MainPlace F/M Santa Ana 2006 155 San Francisco-Oakland Stoneridge Shopping Center Pleasanton 1980 197 Los Angeles-Orange Co. Manhattan Beach Manhattan Beach 1982 111 San Francisco-Oakland Stoneridge Shopping Center F/H/K/M Pleasanton 1980 174 Los Angeles-Orange Co. Manhattan Beach H/M Manhattan Beach 1982 66 *As of March 31,2012 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2012 Corporate Fact Book • 39 Macy’s Store Locations* METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) CALIFORNIA SOUTHWEST REGION continued METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) 202 CALIFORNIA SOUTHWEST REGION continued Los Angeles-Orange Co. Mission Viejo Mall Mission Viejo 1980 197 Riverside-San Bernardino Palm Desert Palm Desert 1982 Los Angeles-Orange Co. Mission Viejo Mall H Mission Viejo 1979 237 Riverside-San Bernardino Palm Desert Furniture Palm Desert 1983 48 Los Angeles-Orange Co. Montebello Town Center Montebello 2001 144 Riverside-San Bernardino Promenade in Temecula Temecula 1999 165 Los Angeles-Orange Co. Montebello Town Center Home Montebello 2007 89 Riverside-San Bernardino Promenade in Temecula F/H/K/M Temecula 2008 208 Los Angeles-Orange Co. Northridge Fashion Center Northridge 1995 207 Riverside-San Bernardino Victoria Gardens Rancho Cucamonga 2004 175 Los Angeles-Orange Co. Northridge Fashion Center F/H/M Northridge 2007 191 Riverside-San Bernardino Victoria Gardens F/H/K/M Rancho Cucamonga 2008 182 Los Angeles-Orange Co. Pasadena Pasadena 1947 301 San Diego Chula Vista Center Chula Vista 1962 181 Los Angeles-Orange Co. Paseo Colorado Pasadena 1980 158 San Diego Fashion Valley San Diego 1969 204 Los Angeles-Orange Co. Promenade Woodland Hills 1993 192 San Diego Grossmont Shopping Center La Mesa 1961 151 Los Angeles-Orange Co. Promenade Furniture Woodland Hills 1993 81 San Diego Horton Plaza San Diego 1985 139 Los Angeles-Orange Co. Puente Hills Mall City of Industry 1974 152 San Diego Mission Valley San Diego 1961 385 Los Angeles-Orange Co. Santa Anita Arcadia 1974 188 San Diego Mission Valley Home San Diego 1975 185 Los Angeles-Orange Co. South Bay Galleria Redondo Beach 1959 361 San Diego North County Fair Escondido 1986 151 Los Angeles-Orange Co. South Coast Plaza Costa Mesa 1973 276 San Diego Otay Ranch Town Center Chula Vista 2006 140 Los Angeles-Orange Co. South Coast Plaza M Costa Mesa 1973 79 San Diego Parkway El Cajon 1972 120 Los Angeles-Orange Co. South Coast Plaza Home Costa Mesa 1996 209 San Diego Plaza Bonita San Diego 1981 156 Los Angeles-Orange Co. Stonewood Center Downey 1990 154 San Diego Plaza Camino Real Carlsbad 1979 156 Los Angeles-Orange Co. Stonewood Center Home Downey 1990 34 San Diego Plaza Camino Real F/H/M Carlsbad 1980 118 Los Angeles-Orange Co. Topanga Canoga Park 1994 243 San Diego University Town Center San Diego 1977 155 Los Angeles-Orange Co. Valencia Town Center Santa Clarita 1992 201 Santa Barbara La Cumbre Plaza Santa Barbara 1967 150 Los Angeles-Orange Co. West Covina West Covina 1993 182 Santa Barbara Paseo Nuevo Santa Barbara 1990 141 Los Angeles-Orange Co. Westminster Mall Westminster 1974 215 Santa Barbara Santa Maria Town Center Santa Maria 1990 131 Los Angeles-Orange Co. Westside Pavilion Los Angeles 1965 243 Ventura County Pacific View Ventura 1963 181 Los Angeles-Orange Co. Westside Pavilion Furniture Los Angeles 2004 51 Ventura County Simi Valley Town Center Simi Valley 2005 107 Riverside-San Bernardino Galleria at Tyler Riverside 1973 165 Ventura County Simi Valley Town Center F/H/M Simi Valley 2006 140 Riverside-San Bernardino Inland Center San Bernardino 1998 181 Ventura County The Oaks Thousand Oaks 1983 137 Riverside-San Bernardino Montclair Plaza Montclair 1968 171 Ventura County The Oaks H/K/M Thousand Oaks 1983 149 Riverside-San Bernardino Moreno Valley Mall Moreno Valley 1992 197 COLORADO SOUTH CENTRAL REGION Boulder Twenty Ninth Street Mall Boulder 1983 153 Colorado Springs Chapel Hills Mall Colorado Springs 1998 174 Denver Cherry Creek Furniture Denver 1990 21 Denver Cherry Creek Shopping Center Denver 1990 189 Denver Flat Iron Crossing Broomfield 2000 205 Denver Northfield Stapleton Denver 2006 140 Denver Park Meadows Lone Tree 1997 217 Denver Southwest Plaza Littleton 1982 141 Denver Streets at SouthGlenn Centennial 1974 160 Denver Streets at SouthGlenn Furniture Centennial 2008 20 Denver The Orchard 2008 140 Denver Town Center at Aurora Aurora 1975 167 Fort Collins Foothills Fashion Mall Ft. Collins 1974 129 Fort Collins Promenade Shops at Centerra Loveland 2005 150 241 Westminster CONNECTICUT NORTHEAST REGION Fairfield County Danbury Fair Danbury 1987 Fairfield County Stamford Town Center Stamford 1982 255 Fairfield County Trumbull Trumbull 1978 201 Hartford Enfield Square Enfield 1971 166 Hartford Enfield Square F/H/M Enfield 1971 76 Hartford Shoppes at Buckland Hills Manchester 1990 151 *As of March 31,2012 40 • Macy’s, Inc. Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) CONNECTICUT NORTHEAST REGION continued METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) 1980 85 FLORIDA SOUTHEAST REGION continued Hartford Shoppes at Buckland Hills F/K/M Manchester 2004 106 Ocala Paddock Mall Ocala Hartford Westfarms Farmington 1993 213 Orlando Altamonte Furniture Altamonte Springs 2000 50 Hartford Westfarms F/M Farmington 1993 80 Orlando Altamonte Mall Altamonte Springs 1975 152 New Haven Brass Mill Center Waterbury 1997 166 Orlando Florida Mall Orlando 1999 202 New Haven Connecticut Post Milford 1991 225 Orlando Mall at Millenia Orlando 2002 276 New Haven Meriden Meriden 1971 179 Orlando Orlando Fashion Square Orlando 1973 206 Norwich Crystal Mall Waterford 1984 120 Orlando Oviedo Marketplace Oviedo 2000 195 Orlando Seminole Towne Center Sanford 1995 161 DELAWARE MID-ATLANTIC REGION Punta Gorda Port Charlotte Town Center Port Charlotte 1994 85 Dover Mall Dover 1997 140 Sarasota DeSoto Square Bradenton 1973 132 Philadelphia Christiana Mall Newark 1979 217 Sarasota Sarasota Square Sarasota 1977 143 Philadelphia Concord Mall Wilmington 1983 153 Sarasota Southgate Sarasota 1976 152 Philadelphia Concord Mall Home Wilmington 1983 56 Stuart Treasure Coast Square Jensen Beach 1987 140 Tallahassee Governor’s Square Tallahassee 1979 169 Tampa Brandon Town Center Brandon 1995 142 162 Dover FLORIDA SOUTHEAST REGION Daytona Beach Volusia Mall Daytona Beach 1982 164 Tampa Citrus Park Tampa 1999 Ft. Myers Edison Mall Ft. Myers 1965 129 Tampa Countryside Furniture Clearwater 2000 50 Ft. Myers Edison Mall F/H/K/M Ft. Myers 1979 168 Tampa Countryside Mall Clearwater 1975 213 Gainesville Oaks Mall Gainesville 1984 104 Tampa Gandy Furniture Tampa 1954 61 Lakeland Lakeland Square Lakeland 1995 101 Tampa Gulf View Square Port Richey 1981 84 Lakeland Winter Haven Winter Haven 1977 75 Tampa Shops at Wiregrass Pasco County 2008 139 Melbourne Melbourne Square Melbourne 1983 104 Tampa Tyrone Square St. Petersburg 1972 162 Melbourne Merritt Square Merritt Island 1970 173 Tampa University Square Tampa 1974 140 Miami-Palm Beach Aventura Mall F/H/M Aventura 1999 238 Tampa WestShore Plaza Tampa 1966 236 Miami-Palm Beach Aventura Mall Aventura 1983 275 Vero Beach Indian River Mall Vero Beach 1996 104 Miami-Palm Beach Boca Raton Furniture Boca Raton 1999 50 Miami-Palm Beach Boynton Beach Mall Boynton Beach 1985 227 GEORGIA SOUTHEAST REGION Miami-Palm Beach Broward Mall Plantation 1978 205 Athens Georgia Square Athens 1981 121 Miami-Palm Beach CityPlace West Palm Beach 2000 108 Atlanta Arbor Place Douglasville 2004 141 Miami-Palm Beach Coral Square Coral Springs 1984 111 Atlanta Cumberland Mall Atlanta 1973 279 Miami-Palm Beach Coral Square H/K/M Coral Springs 1985 142 Atlanta Gallery at South DeKalb Decatur 1969 188 Miami-Palm Beach Dadeland Miami 1962 420 Atlanta Greenbriar Mall Atlanta 1965 200 Miami-Palm Beach Dadeland F/H/K Miami 1992 210 Atlanta Gwinnett Furniture Duluth 1998 51 Miami-Palm Beach Ft. Lauderdale Furniture Ft. Lauderdale 2002 45 Atlanta Gwinnett Place Duluth 1984 245 Miami-Palm Beach Galleria Ft. Lauderdale 2006 218 Atlanta Lenox Square Atlanta 1959 433 Miami-Palm Beach Miami (Downtown) Miami 1898 485 Atlanta Mall at Stonecrest Lithonia 2001 160 Miami-Palm Beach Miami Beach Miami Beach 1953 96 Atlanta Mall of Georgia Buford 2000 245 Miami-Palm Beach Miami International Mall Miami 1982 205 Atlanta North DeKalb Decatur 1965 190 Miami-Palm Beach Miami International Mall H/M Miami 1982 145 Atlanta North Point Mall Alpharetta 1993 250 Miami-Palm Beach Pembroke Furniture Pembroke Pines 1997 51 Atlanta Northlake Mall Atlanta 1971 192 Miami-Palm Beach Pembroke Lakes Mall Pembroke Pines 1992 181 Atlanta Northpoint Furniture Alpharetta 2000 71 Miami-Palm Beach Pembroke Lakes Mall H/M Pembroke Pines 2006 83 Atlanta Perimeter Furniture Atlanta 1986 87 Miami-Palm Beach Pompano Beach Pompano Beach 1969 151 Atlanta Perimeter Mall Atlanta 1971 280 Miami-Palm Beach South Dade Furniture Clearance Miami 1979 70 Atlanta Southlake Mall Morrow 1976 233 Miami-Palm Beach Southland Mall Miami 1981 145 Atlanta Town Center at Cobb Kennesaw 1986 255 Miami-Palm Beach The Falls Miami 2006 254 Atlanta Town Center at Cobb F/M Kennesaw 2003 243 Miami-Palm Beach The Gardens Mall Palm Beach Gardens 1988 341 Augusta Augusta Mall Augusta 1978 166 Miami-Palm Beach Town Center at Boca Raton Boca Raton 1979 311 Columbus Peachtree Mall Columbus 2002 139 Miami-Palm Beach Wellington Green Wellington 2001 199 Macon Macon Mall Macon 1975 158 Miami-Palm Beach Westland Mall Hialeah 1967 209 Savannah Oglethorpe Mall Savannah 1992 143 Naples Coastland Center Naples 1977 144 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2012 Corporate Fact Book • 41 Macy’s Store Locations* METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) HAWAII SOUTHWEST REGION METROPOLITAN AREA MALL/LOCATION YEAR OPENED CITY GROSS SQ. FT (in 000s) ILLINOIS NORTH REGION Honolulu Ala Moana Honolulu 1966 325 Bloomington Eastland Mall Bloomington 1999 154 Honolulu Ala Moana Jewel Gallery Honolulu 1986 2 Carbondale University Mall Carbondale 1991 109 Honolulu Honolulu (Downtown) Honolulu 1850 80 Champaign Market Place Shopping Center Champaign 1999 191 Honolulu Kahala Honolulu 1958 91 Chicago Fox Valley Aurora 1975 253 Honolulu Kahala M Honolulu 1958 15 Chicago Hawthorn Center Vernon Hills 1973 240 Honolulu Kailua Kailua 1946 59 Chicago Louis Joliet Joliet 1978 126 Honolulu Pearlridge Aiae 1971 166 Chicago Northbrook Court Northbrook 1995 286 Honolulu Waikiki Honolulu 1937 37 Chicago Oak Brook Furniture Oak Brook 1996 106 Honolulu Windward Kaneohe 1982 87 Chicago Oakbrook Center Oak Brook 1962 378 Island of Hawaii Kings Shops Waikoloa 1992 10 Chicago Old Orchard Skokie 1956 461 Island of Hawaii Makalapua Kailua-Kona 1997 52 Chicago Orland Square Orland Park 1976 198 253 Island of Hawaii Prince Kuhio Plaza Hilo 1985 50 Chicago River Oaks Center Calumet City 1966 Island of Hawaii Prince Kuhio Plaza H/K/M Hilo 2003 62 Chicago Spring Hill Mall West Dundee 1980 123 Kauai Kukui Grove Lihue 1992 50 Chicago State Street Chicago 1868 2,048 Kauai Kukui Grove H/M Lihue 2003 25 Chicago Stratford Square Mall Bloomingdale 1981 149 Maui Hyatt Regency Kaanapali 1983 7 Chicago The Promenade Bolingbrook Bolingbrook 2007 207 Maui Queen Kaahumanu Center Kahulu 1972 80 Chicago Water Tower Place Chicago 1975 325 Maui Queen Kaahumanu Center H/K/M Kahulu 2003 86 Chicago Woodfield Furniture Schaumburg 1996 104 IDAHO NORTHWEST REGION Chicago Woodfield Mall Schaumburg 1971 316 Peoria Northwoods Mall Peoria 1985 165 Boise Boise Town Square Boise 1988 180 Rockford CherryVale Mall Rockford 1973 154 Boise Nampa Gateway Center Nampa 1905 104 Springfield White Oaks Mall Springfield 1977 161 Coeur d’Alene Silver Lake Mall Coeur d’Alene 2002 52 St. Louis Alton Square Mall Alton 1978 180 Idaho Falls Grand Teton Mall Idaho Falls 1984 60 St. Louis St. Clair Square Fairview Heights 1973 248 Lewiston Lewiston Center Lewiston 1978 49 Moscow Palouse Mall Moscow 1979 41 Twin Falls Magic Valley Mall Twin Falls 1987 61 *As of March 31,2012 42 • Macy’s, Inc. Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) INDIANA MIDWEST REGION METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) MARYLAND MID-ATLANTIC REGION continued Baltimore Security Square Baltimore 1979 155 Bloomington College Mall Bloomington 1982 90 Baltimore Towson Town Center Towson 1982 204 Fort Wayne Glenbrook Square Fort Wayne 1966 251 Baltimore White Marsh Home Baltimore 2006 59 Indianapolis Castleton Square Indianapolis 1973 310 Baltimore White Marsh Mall Baltimore 1991 165 Indianapolis Glendale Mall Indianapolis 1958 235 Hagerstown Valley Mall Hagerstown 1999 120 Indianapolis Greenwood Park Mall Greenwood 1980 160 Salisbury Centre at Salisbury Salisbury 1991 138 160 Lafayette Tippecanoe Mall Lafayette 1994 140 Washington, D.C. Bowie Town Center Bowie 2001 Muncie Muncie Mall Muncie 1996 120 Washington, D.C. Francis Scott Key Mall Frederick 1993 141 South Bend University Park Mall Mishawaka 1979 169 Washington, D.C. Lakeforest Mall Gaithersburg 1978 170 Terre Haute Honey Creek Mall Terre Haute 1998 177 Washington, D.C. Mall at Prince Georges Hyattsville Washington, D.C. Marlow Heights Shopping Center Marlow Heights NORTH REGION 1958 177 1960 160 213 Washington, D.C. Montgomery Bethesda 1968 Chicago Southlake Merrillville 1978 165 Washington, D.C. Montgomery Home Bethesda 1968 76 Evansville Eastland Mall Evansville 1982 171 Washington, D.C. St. Charles Towne Center Waldorf 1990 179 KANSAS SOUTH CENTRAL REGION Washington, D.C. St. Charles Towne Home Waldorf 1990 54 Washington, D.C. Wheaton Wheaton 2005 174 Kansas City Metcalf South Shopping Center Overland Park 1967 Kansas City Oak Park Furniture Overland Park 2002 216 25 Kansas City Oak Park Mall Overland Park 2002 165 Boston Belmont Belmont 1978 75 Kansas City Prairie Village Prairie Village 1958 133 Boston Boston (Downtown) Boston 2007 385 Kansas City Town Center Plaza Leawood 2004 124 Boston Burlington Mall Burlington 1968 255 Boston Cambridgeside Galleria Cambridge 1990 91 Boston Cambridgeside Galleria H/K Cambridge 1990 40 Boston Framingham Furniture Framingham 1994 41 KENTUCKY MIDWEST REGION MASSACHUSETTS NORTHEAST REGION Bowling Green Greenwood Mall Bowling Green 1980 124 Boston Hanover Furniture Hanover 1972 13 Cincinnati Florence Mall Florence 1977 147 Boston Hanover Mall Hanover 1972 110 Cincinnati Florence Mall Home Florence 1994 112 Boston Independence Mall Kingston 1989 149 Lexington Fayette Mall Lexington 1971 279 Boston Natick Collection Natick 1965 210 Louisville Jefferson Mall Louisville 1979 157 Boston Northshore Mall Peabody 1993 216 Louisville Oxmoor Center Louisville 1970 278 Boston Northshore Mall F/M Peabody 2007 115 Boston South Shore Plaza Braintree 1961 255 Boston Square One Mall Saugus 1994 179 Boston Westgate Mall Brockton 2003 144 Cape Cod Cape Cod Mall Hyannis 1978 81 NORTH REGION Owensboro Towne Square Mall Owensboro 1998 102 LOUISIANA SOUTH CENTRAL REGION Baton Rouge Cortana Baton Rouge 1976 243 Baton Rouge Mall of Louisiana Baton Rouge 1997 220 Lafayette Acadiana Mall Lafayette 1979 186 New Orleans Esplanade Kenner 2008 188 New Orleans Lakeside New Orleans 2008 229 MAINE NORTHEAST REGION Bangor Bangor Mall Bangor 1998 143 Portland Maine Mall South Portland 1969 194 MARYLAND MID-ATLANTIC REGION Baltimore Annapolis Mall Annapolis 1979 202 Baltimore Harford Mall Bel Air 1981 141 Baltimore Harford Mall Furniture Bel Air 1981 25 Baltimore Mall in Columbia Columbia 1975 228 Baltimore Marley Station Glen Burnie 1987 164 Baltimore Owings Mills Mall Owings Mills 1986 164 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2012 Corporate Fact Book • 43 Macy’s Store Locations* METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) METROPOLITAN AREA MASSACHUSETTS NORTHEAST REGION continued MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) Cape Cod Mall F/H/K/M Hyannis 2007 119 MISSOURI NORTH REGION Pittsfield Berkshire Mall Lanesborough 1994 111 Cape Girardeau West Park Mall Cape Girardeau 1981 108 Providence Dartmouth Mall Dartmouth 2004 141 St. Louis Chesterfield Mall Chesterfield 1995 269 200 Cape Cod Providence Emerald Square North Attleboro 1989 185 St. Louis Jamestown Mall Florissant 1994 Providence Emerald Square F/H/M North Attleboro 1989 120 St. Louis Mid Rivers Mall St. Peters 1981 211 Providence Silver City Galleria Taunton 1992 152 St. Louis South County Mall St. Louis 1963 205 Providence Swansea Mall Swansea 1988 102 St. Louis St. Louis (Downtown) St. Louis 1924 189 Springfield Eastfield Mall Springfield 1994 127 St. Louis St. Louis Galleria St. Louis 1991 277 Springfield Holyoke Mall at Ingleside Holyoke 1995 202 St. Louis West County Mall Des Peres 2001 275 Worcester Auburn Home Auburn 1997 88 Worcester Auburn Mall Auburn 1997 167 SOUTH CENTRAL REGION Worcester Mall at Whitney Field Leominster 2002 140 Columbia The Shoppes at Stadium Columbia 2003 140 Worcester Solomon Pond Mall Marlborough 1996 200 Joplin Northpark Mall Joplin 1987 85 Joplin Northpark Mall H/M Joplin 1994 55 Kansas City Independence Center Independence 1986 198 MICHIGAN NORTH REGION Ann Arbor Briarwood Mall Ann Arbor 1974 189 Kansas City Lee’s Summit Kansas City 2009 122 Battle Creek Lakeview Square Mall Battle Creek 1983 102 Kansas City Metro North Mall Kansas City 1976 222 Detroit Birchwood Mall Ft. Gratiot 1997 103 Springfield Battlefield Mall Springfield 1982 135 Detroit Eastland Center Harper Woods 1957 433 Detroit Fairlane Town Center Dearborn 1976 241 MONTANA NORTHWEST REGION Detroit Lakeside Mall Sterling Heights 1978 207 Bozeman Gallatin Valley Mall Bozeman 1980 51 Detroit Lakeside Mall H/M Sterling Heights 1978 119 Helena Northside Center Helena 2001 65 Detroit Northland Center Southfield 1954 504 Detroit Oakland Mall Troy 1968 442 Detroit Somerset Collection Troy 1996 316 NEVADA NORTHWEST REGION Detroit Southland Taylor 1970 283 Reno Meadowood Mall Reno 1978 167 Detroit Twelve Oaks Novi 1977 300 Reno Meadowood Mall H/M Reno 1979 102 Detroit Westland Shopping Center Westland 1965 334 Reno Reno Furniture Reno 1994 52 Flint Genesee Valley Center Flint 1970 266 Grand Rapids RiverTown Crossings Grandville 1999 171 SOUTHWEST REGION Grand Rapids Woodland Shopping Center Grand Rapids 1975 162 Las Vegas Boulevard Las Vegas 1966 178 Kalamazoo The Crossroads Portage 1980 122 Las Vegas Fashion Show Las Vegas 1981 201 Lansing Lansing Mall Lansing 1979 103 Las Vegas Galleria at Sunset Henderson 1996 229 Lansing Meridian Mall Okemos 1982 154 Las Vegas Las Vegas Home Las Vegas 1994 111 Saginaw Fashion Square Saginaw 1976 123 Las Vegas Meadows Mall Las Vegas 1978 165 Traverse City Grand Traverse Mall Traverse City 1992 103 NEW HAMPSHIRE NORTHEAST REGION MINNESOTA NORTH REGION Boston Fox Run Mall H/K/M Newington 1983 78 Minneapolis-St. Paul Burnsville Center Burnsville 1977 224 Boston Fox Run Mall Newington 1983 60 Minneapolis-St. Paul Mall of America Bloomington 1992 320 Boston Mall at Rockingham Park Salem 1991 166 Minneapolis-St. Paul Maplewood Mall Maplewood 1996 230 Manchester Bedford Bedford 1966 180 Minneapolis-St. Paul Minneapolis (Downtown) Minneapolis 1902 1,276 Manchester Mall of New Hampshire Manchester 1996 166 Minneapolis-St. Paul Ridgedale Minnetonka 1974 202 Manchester Pheasant Lane Mall Nashua 1993 150 Minneapolis-St. Paul Ridgedale H/M Minnetonka 1974 129 Minneapolis-St. Paul Rosedale Center Roseville 1969 270 Minneapolis-St. Paul Rosedale Furniture Roseville 1976 53 Minneapolis-St. Paul Southdale Center Edina 1956 426 Atlantic City Hamilton Mall Mays Landing 1987 259 Minneapolis-St. Paul Southdale Furniture Edina 1978 93 New York Bridgewater Commons Bridgewater 1988 259 Minneapolis-St. Paul St. Paul (Downtown) St. Paul 1963 362 New York Brunswick Square East Brunswick 1970 244 Rochester Apache Mall Rochester 1972 163 New York Essex Green Shopping Center West Orange 1975 93 St. Cloud Crossroads Center St. Cloud 1976 101 New York Freehold Raceway Mall Freehold 1998 244 New York Ledgewood Mall Ledgewood 1994 73 NEW JERSEY MID-ATLANTIC REGION *As of March 31,2012 44 • Macy’s, Inc. Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) NEW JERSEY MID-ATLANTIC REGION continued METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) 485 NEW JERSEY NORTHEAST REGION New York Livingston Mall Livingston 1971 266 New York Garden State Plaza Paramus 1957 New York Menlo Park Mall Edison 1959 351 New York Paramus Furniture Paramus 2000 77 New York Middlesex Mall South Plainfield 1976 81 New York Paramus Park Paramus 1974 303 New York Monmouth Mall Eatontown 1960 290 New York Newport Centre Jersey City 2002 230 NEW MEXICO SOUTH CENTRAL REGION New York Ocean County Mall Toms River 1977 170 Albuquerque Coronado Center Albuquerque 1976 157 New York Preakness Shopping Center Wayne 1963 81 Albuquerque Cottonwood Mall Albuquerque 1996 173 New York Rockaway Townsquare Rockaway 1977 262 New York Rte. 1 Furniture North Brunswick 1995 38 New York Rte. 22 Furniture Springfield 1962 40 NEW YORK NORTHEAST REGION New York Rte. 35 Furniture Eatontown 1980 37 Albany Colonie Center Albany 1990 341 New York Rte. 46 Furniture Wayne 1972 63 Albany Crossgates Mall Albany 1985 202 New York Short Hills Short Hills 1981 279 Albany Rotterdam Square Schenectady 1995 120 New York Willowbrook Wayne 1967 380 Kingston Hudson Valley Mall Kingston 1995 121 New York Woodbridge Center Woodbridge 1971 278 New York Broadway Mall Hicksville 1956 309 Philadelphia Cherry Hill Furniture Maple Shade 2001 61 New York Brooklyn Brooklyn 1865 1,012 Philadelphia Cherry Hill Mall Cherry Hill 1962 334 New York Carle Place Furniture Carle Place 1971 86 Philadelphia Deptford Mall Deptford 1975 208 New York Carle Place Furniture Clearance Carle Place 1971 51 Philadelphia Moorestown Mall Moorestown 1999 200 New York Commack Shopping Center 1981 208 Philadelphia Voorhees Town Center Voorhees 1970 224 New York Cross County Shopping Center Yonkers 1987 355 Trenton Quaker Bridge Mall Lawrenceville 1976 215 New York Douglaston Douglaston 1981 158 New York Flushing Flushing 1951 277 New York Green Acres Mall Valley Stream 1986 274 New York Green Acres Mall F/M Valley Stream 2004 116 New York Hampton Bays Hampton Bays 1981 50 New York Herald Square New York 1902 2,169 New York Jefferson Valley Mall Yorktown Heights 1987 121 New York Kings Plaza Shopping Center Brooklyn 1970 339 New York Manhasset Manhasset 1965 331 New York Nanuet Mall Nanuet 1969 227 New York Palisades Center West Nyack 1998 204 New York Parkchester Bronx 1941 171 New York Queens Center Elmhurst 1995 373 Includes: F – Furniture • H – Home • K – Kids • M – Men’s Commack New York Queens Furniture Elmhurst 2001 64 New York Roosevelt Field Garden City 1956 461 New York Smith Haven Lake Grove 1969 326 New York Smith Haven Furniture Lake Grove 2007 51 New York Staten Island Furniture Staten Island 2003 51 New York Staten Island Mall Staten Island 1965 272 New York Sunrise Mall Massapequa 1973 213 New York Walt Whitman Mall Huntington Station 1962 308 New York White Plains Galleria White Plains 1980 315 Poughkeepsie Galleria at Crystal Run Middletown 1992 181 Poughkeepsie Poughkeepsie Galleria Poughkeepsie 1987 165 Syracuse Carousel Center Syracuse 1990 165 Syracuse Great Northern Mall Clay 1989 88 Syracuse ShoppingTown Mall DeWitt 1993 120 Utica Sangertown Square New Hartford 1995 140 2012 Corporate Fact Book • 45 Macy’s Store Locations* METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) NEW YORK MIDWEST REGION METROPOLITAN AREA MALL/LOCATION YEAR OPENED CITY GROSS SQ. FT (in 000s) OHIO MIDWEST REGION continued Binghamton Oakdale Mall Johnson City 2000 140 Columbus Easton Town Center Columbus 2001 245 Buffalo Boulevard Mall Amherst 1983 181 Columbus Kingsdale Shopping Center Columbus 1970 108 Buffalo Boulevard Mall M Amherst 1983 41 Columbus Mall at Tuttle Crossing Dublin 1997 225 Buffalo Eastern Hills Mall Williamsville 1971 127 Columbus Mall at Tuttle Crossing F Dublin 2003 227 Buffalo McKinley Mall Buffalo 1989 88 Columbus Polaris Fashion Place Columbus 2001 180 Buffalo McKinley Mall Home Buffalo 1989 31 Columbus Tuttle Furniture Dublin 1996 41 Buffalo Walden Galleria Cheektowanga 1988 190 Dayton Dayton Mall Dayton 1969 263 152 Elmira Arnot Mall Horsehead 1995 120 Dayton Fairfield Commons Dayton 1994 Rochester Eastview Victor 1971 175 Lima Lima Mall Lima 1971 195 Rochester Mall at Greece Ridge Greece 1995 122 Mansfield Richland Mall Mansfield 1969 140 133 Rochester Mall at Greece Ridge Home Greece 1995 42 Sandusky Sandusky Mall Sandusky 1979 Rochester Medley Centre Rochester 1990 129 Springfield Upper Valley Mall Springfield 1971 156 Rochester The Marketplace Rochester 1982 149 Steubenville Fort Steuben Mall Steubenville 1974 132 NORTH CAROLINA SOUTHEAST REGION Wheeling Ohio Valley Mall St. Clairsville 1979 101 Youngstown Eastwood Mall Niles 1969 157 Youngstown Southern Park Mall Youngstown 1970 189 Franklin Park Toledo 1971 187 Charlotte Carolina Place Pineville 1993 151 Charlotte Northlake Mall Charlotte 2005 165 Charlotte SouthPark Mall Charlotte 1988 201 NORTH REGION Durham Northgate Mall Durham 1994 187 Toledo Durham Streets at Southpoint Durham 2001 180 Fayetteville Cross Creek Mall Fayetteville 1975 133 Greensboro Friendly Center Greensboro 1958 147 Greensboro Wendover Greensboro 2002 141 Raleigh Cary Towne Center Cary 1991 107 Raleigh Crabtree Valley Mall Raleigh 1995 175 Raleigh Triangle Town Center Raleigh 2002 180 Winston-Salem Hanes Mall Winston-Salem 1990 155 NORTH DAKOTA NORTH REGION Fargo West Acres Fargo 1973 118 Grand Forks Columbia Mall Grand Forks 1978 99 Akron Chapel Hill Shopping Center Akron 1967 169 Akron Stow-Kent Plaza Stow 1965 82 Akron Summit Mall Akron 1965 195 Canton Belden Village Canton 1971 133 Cincinnati Anderson Towne Center Cincinnati 1969 162 Cincinnati Fountain Place Cincinnati 1997 186 Cincinnati Kenwood Furniture Cincinnati 1989 71 Cincinnati Kenwood Towne Centre Cincinnati 1988 269 Cincinnati Northgate Mall Cincinnati 1993 191 Cincinnati Tri-County Mall Cincinnati 1960 235 Cleveland Great Lakes Mall Mentor 1964 190 Cleveland Great Northern North Olmsted 1965 231 Cleveland Midway Mall Elyria 1990 105 Cleveland Richmond Town Square Richmond Heights 1998 165 Cleveland SouthPark Strongsville 1996 186 Cleveland University Square University Heights 2002 165 Columbus Eastland Furniture Clearance Columbus 1972 72 Columbus Eastland Mall Columbus 2006 121 OHIO MIDWEST REGION *As of March 31,2012 46 • Macy’s, Inc. Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) OKLAHOMA SOUTH CENTRAL REGION METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) Penn Square Mall Oklahoma City 1988 161 PENNSYLVANIA MIDWEST REGION continued Oklahoma City Quail Springs Mall Oklahoma City 1986 146 Pittsburgh The Waterfront Homestead 2003 142 Tulsa Tulsa Promenade Tulsa 1996 180 Pittsburgh Washington Crown Center Washington 1999 148 Tulsa Woodland Hills Tulsa 1982 160 Pittsburgh Westmoreland Furniture Greensburg 1976 24 Pittsburgh Westmoreland Mall Greensburg 1976 168 Oklahoma City OREGON NORTHWEST REGION Scranton-Wilkes-Barre Viewmont Mall Scranton 1995 140 Bend Bend River Mall Bend 1980 105 Scranton-Wilkes-Barre Wyoming Valley Mall Wilkes-Barre 1995 96 Coos Bay Pony Village Mall North Bend 1980 41 Scranton-Wilkes-Barre Wyoming Valley Mall H/M Wilkes-Barre 1995 51 Eugene Valley River Center Eugene 1990 188 State College Nittany Mall State College 1999 98 Medford Rogue Valley Mall Medford 1986 111 Williamsport Lycoming Mall Muncy 1995 120 Medford Rogue Valley Mall Home Medford 1986 45 Youngstown Shenango Valley Mall Hermitage 1976 106 Portland Clackamas Town Center Portland 1980 199 Portland Clackamas Town Center Home Portland 1980 169 RHODE ISLAND NORTHEAST REGION Portland Lloyd Center Portland 1966 298 Providence Providence Place Providence 1999 201 Portland Portland (Downtown) Portland 2007 246 Providence Warwick Mall Warwick 1970 186 Portland Streets of Tanasbourne Hillsboro 2004 172 Portland Washington Square Portland 1973 260 Portland Washington Square Furniture Portland 2008 76 Columbia Columbia Mall Columbia 1978 186 Roseburg Roseburg Valley Mall Roseburg 1980 40 Greenville Haywood Mall Greenville 1980 152 Salem Lancaster Mall Salem 1980 67 Salem Salem Center Salem 1966 188 Sioux Falls 1971 101 SOUTH CAROLINA SOUTHEAST REGION SOUTH DAKOTA NORTH REGION Sioux Falls PENNSYLVANIA MID-ATLANTIC REGION Empire Mall TENNESSEE MIDWEST REGION Allentown Lehigh Valley Mall Whitehall 1976 218 Jackson Old Hickory Mall Jackson 1981 160 Harrisburg Capital City Mall Camp Hill 1995 120 Memphis Oak Court Memphis 1961 399 Harrisburg Harrisburg Mall Harrisburg 1995 191 Memphis Southland Mall Memphis 1966 150 Philadelphia Exton Square Mall Exton 1973 184 Memphis The Avenue Carriage Crossing Collierville 2007 130 Philadelphia King of Prussia King of Prussia 1991 256 Memphis Wolfchase Galleria Memphis 1997 266 Philadelphia Montgomery Mall North Wales 1978 220 Nashville Cool Springs Galleria Franklin 1991 270 Philadelphia Neshaminy Mall Bensalem 1968 211 Nashville Mall at Green Hills Nashville 2004 179 Philadelphia Oxford Valley Mall Langhorne 1973 197 Nashville Rivergate Mall Goodlettsville 1971 204 Philadelphia Philadelphia City Center Philadelphia 1911 386 Philadelphia Plymouth Meeting Mall Plymouth Meeting 1966 214 TEXAS SOUTH CENTRAL REGION Philadelphia Roosevelt Mall Philadelphia 1995 311 Austin Barton Creek Square Austin 1982 225 Philadelphia Springfield Mall Springfield 1974 192 Austin Lakeline Mall Cedar Park 1995 180 Philadelphia Suburban Square Ardmore 1930 102 Austin The Domain Austin 2007 140 171 Philadelphia Willow Grove Park Willow Grove 2001 226 Beaumont Parkdale Mall Beaumont 2002 York West Manchester Mall York 1995 120 College Station Post Oak Mall College Station 1984 105 Corpus Christi Padre Staples Mall Corpus Christi 1987 218 MIDWEST REGION Dallas-Fort Worth Collin Creek Mall Plano 1980 199 Altoona 1995 150 Dallas-Fort Worth Dallas Galleria Dallas 1985 268 Millcreek Mall Erie 1975 163 Dallas-Fort Worth Fairview Fairview 2009 122 Beaver Valley Mall Monaca 1987 203 Dallas-Fort Worth Firewheel Town Center Garland 2005 141 Century III Mall West Mifflin 1979 173 Dallas-Fort Worth Golden Triangle Denton 2003 114 Galleria at Pittsburgh Mills Tarentum 2005 173 Dallas-Fort Worth Hulen Mall Ft. Worth 1977 215 Pittsburgh Monroeville Mall Monroeville 1969 263 Dallas-Fort Worth Irving Mall Irving 1989 188 Pittsburgh Pittsburgh (Downtown) Pittsburgh 1946 1,158 Dallas-Fort Worth North East Mall Hurst 2001 240 Pittsburgh Ross Park Furniture Pittsburgh 1997 48 Dallas-Fort Worth NorthPark Center Dallas 2000 250 Pittsburgh Ross Park Mall Pittsburgh 1986 229 Dallas-Fort Worth Parks at Arlington Arlington 1990 201 Pittsburgh South Hills Village Bethel Park 1965 260 Dallas-Fort Worth Ridgmar Mall Ft. Worth 1998 181 Pittsburgh South Hills Village Furniture Bethel Park 1993 21 Dallas-Fort Worth Shops at Willow Bend Plano 2001 239 Pittsburgh The Mall at Robinson Pittsburgh 1998 205 Dallas-Fort Worth Southwest Center Mall Dallas 1975 148 Altoona Logan Valley Mall Erie Pittsburgh Pittsburgh Pittsburgh Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2012 Corporate Fact Book • 47 Macy’s Store Locations* METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) TEXAS SOUTH CENTRAL REGION continued METROPOLITAN AREA MALL/LOCATION YEAR OPENED CITY GROSS SQ. FT (in 000s) VIRGINIA MID-ATLANTIC REGION Dallas-Fort Worth Stonebriar Centre Frisco 2000 201 Lynchburg River Ridge Mall Lynchburg 1980 144 Dallas-Fort Worth Town East Mall Mesquite 1972 196 Richmond Chesterfield Towne Center Richmond 1990 143 Dallas-Fort Worth Vista Ridge Mall Lewisville 1991 181 Richmond Regency Square Richmond 1990 100 El Paso Cielo Vista Mall El Paso 2002 187 Richmond Regency Square F/H/K/M Richmond 1990 124 El Paso Sunland Park Mall El Paso 2004 105 Richmond Short Pump Town Center Richmond 2003 202 Houston Almeda Houston 1966 147 Richmond Southpark Mall Colonial Heights 1989 104 Houston Baybrook Mall Friendswood 2004 244 Richmond Virginia Center Commons Glen Allen 1993 110 Houston Deerbrook Humble 1984 204 Roanoke Valley View Mall Roanoke 1985 101 Houston First Colony Mall Sugar Land 1996 202 Roanoke Valley View Mall H/K Roanoke 2001 47 Houston Galleria Houston 1986 256 Virginia Beach-Norfolk Chesapeake Square Chesapeake 1999 95 Houston Galleria H/K/M Houston 2003 248 Virginia Beach-Norfolk Peninsula Town Center Hampton 1977 173 Houston Greenspoint Mall Houston 1976 314 Virginia Beach-Norfolk Greenbrier Mall Chesapeake 1990 145 Houston Houston (Downtown) Houston 1947 791 Virginia Beach-Norfolk Lynnhaven Mall Virginia Beach 1998 200 Houston Houston Furniture Clearance Houston 2005 43 Virginia Beach-Norfolk Military Circle Shopping Center Norfolk 1976 153 Houston Memorial City Mall Houston 2001 300 Virginia Beach-Norfolk Patrick Henry Newport News 1998 141 Houston Pasadena Town Square Pasadena 1962 209 Washington, D.C. Ballston Common Furniture Arlington 1959 103 Houston Pearland Houston 2008 140 Washington, D.C. Ballston Common Mall Arlington 1959 352 Houston San Jacinto Mall Baytown 1980 157 Washington, D.C. Dulles Town Center Dulles 1998 181 Houston West Oaks Mall Houston 1982 243 Houston Willowbrook Mall Houston 1981 248 Houston Willowbrook Mall F/M Houston 2002 91 Houston Woodlands Mall The Woodlands 1994 201 Houston Woodlands Mall K The Woodlands 2001 18 Houston Woodlands Mall Furniture The Woodlands 2002 19 Killeen-Temple Temple Mall Temple 1995 111 Laredo Mall Del Norte Laredo 1996 113 Laredo Mall Del Norte Home Laredo 1996 33 McAllen La Plaza Mall McAllen 1997 181 McAllen La Plaza Mall H/K McAllen 1997 50 San Antonio Ingram Park Mall San Antonio 1983 150 278 San Antonio North Star Mall San Antonio 1981 San Antonio Rivercenter San Antonio 1989 96 San Antonio Rolling Oaks Shopping Center San Antonio 1992 179 San Antonio Shops at La Cantera San Antonio 2005 166 San Antonio South Park Mall San Antonio 2000 120 Tyler Broadway Square Tyler 1981 100 UTAH NORTHWEST REGION Ogden Layton Hills Mall Layton 1980 162 Provo University Mall Orem 1972 208 Salt Lake City Cottonwood Mall Salt Lake City 1962 200 Salt Lake City Salt Lake City (Downtown) Salt Lake City 2012 150 Salt Lake City Fashion Place Mall Murray 1988 26 Salt Lake City South Towne Center Sandy 1986 201 Salt Lake City Valley Fair Mall West Valley City 1970 106 Burlington 1999 152 VERMONT NORTHEAST REGION Burlington Burlington Town Center *As of March 31,2012 48 • Macy’s, Inc. Includes: F – Furniture • H – Home • K – Kids • M – Men’s METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) VIRGINIA MID-ATLANTIC REGION continued METROPOLITAN AREA MALL/LOCATION CITY YEAR OPENED GROSS SQ. FT (in 000s) WISCONSIN NORTH REGION Washington, D.C. Fair Oaks Mall Fairfax 1980 220 Appleton Fox River Mall Appleton 1991 168 Washington, D.C. Fair Oaks Mall F Fairfax 2000 254 Eau Claire Oakwood Mall Eau Claire 1991 104 Washington, D.C. Fashion Centre at Pentagon City Arlington 1989 307 La Crosse Valley View Mall LaCrosse 1980 101 Washington, D.C. Landmark Mall Alexandria 1965 201 Madison Hilldale Shopping Center Madison 1962 172 Washington, D.C. Manassas Mall Manassas 1996 139 Milwaukee Mayfair Wauwatosa 1959 284 Washington, D.C. Spotsylvania Towne Centre Fredericksburg 1993 146 Milwaukee Southridge Greendale 2012 150 Washington, D.C. Springfield Mall Springfield 1991 287 Washington, D.C. Tysons Corner Center McLean 1968 243 WYOMING NORTHWEST REGION Washington, D.C. Tysons Galleria McLean 1988 265 Casper Casper 1983 61 1985 272 WASHINGTON NORTHWEST REGION Eastridge Mall WASHINGTON, D.C. MID-ATLANTIC REGION Bellingham Bellingham Home Bellingham 1991 40 Bellingham Bellis Fair Bellingham 1988 120 Bremerton Kitsap Mall Silverdale 1985 120 Bremerton Siverdale Home Silverdale 1995 40 Guam Micronesia Mall Dededo 1994 88 Longview Three Rivers Mall Kelso 1987 51 Guam Micronesia Mall H/K/M Dededo 2009 69 Olympia Capital Mall Olympia 1978 113 Olympia Olympia Furniture Olympia 1996 40 Portland Vancouver Mall Vancouver 1977 180 San Juan 2000 254 Seattle-Tacoma Alderwood Furniture Lynnwood 1985 40 Seattle-Tacoma Alderwood Mall Lynnwood 1979 248 ANNOUNCED MACY’S STORE OPENINGS Seattle-Tacoma Bellevue Square Bellevue 1984 227 Chicago Gurnee Mills Gurnee, IL 2013 140 Seattle-Tacoma Bellevue Square Home Bellevue 1984 51 New York Bay Plaza Bronx, NY 2013 160 Seattle-Tacoma Budget House Furniture Clearance Tukwila 1974 33 New York Bayshore Bay Shore, NY 2013 200 Seattle-Tacoma Commons at Federal Way Federal Way 1977 141 Riverside-San Bernardino Victorville Victorville, CA 2013 103 Seattle-Tacoma Everett Mall Everett 1977 133 Seattle-Tacoma Northgate Mall Seattle 1950 319 Seattle-Tacoma Redmond Home Redmond 1987 40 Seattle-Tacoma Redmond Town Center Redmond 2003 112 Seattle-Tacoma Seattle Seattle 1929 864 Seattle-Tacoma South Hill Mall Puyallup 1994 115 265 Seattle-Tacoma Southcenter Seattle 1968 Seattle-Tacoma Tacoma Home Tacoma 2003 53 Seattle-Tacoma Tacoma Mall Tacoma 1964 257 Seattle-Tacoma Tukwila Home Tukwila 1981 49 Skagit County Cascade Mall Burlington 1989 62 Skagit County Cascade Mall H/K/M Burlington 2004 51 Spokane NorthTown Spokane 1993 106 Spokane Spokane Spokane 1947 374 Spokane Spokane Valley Mall Spokane Valley 1997 122 Tri-Cities Columbia Center Kennewick 1969 122 Tri-Cities Columbia Center K/M Kennewick 2002 40 Tri-Cities Columbia Home Kennewick 2004 40 Walla Walla Walla Walla Walla Walla 1944 69 Wenatchee Wenatchee Valley Mall East Wenatchee 2001 87 Yakima Valley Mall Union Gap 2002 119 Washington, D.C. Metro Center Washington, D.C. GUAM SOUTHWEST REGION PUERTO RICO SOUTHEAST REGION San Juan Plaza Las Americas WEST VIRGINIA MIDWEST REGION Charleston Charleston Town Center Charleston 1983 147 Huntington Huntington Mall Barboursville 1981 162 Includes: F – Furniture • H – Home • K – Kids • M – Men’s 2012 Corporate Fact Book • 49 Bloomingdale’s Store Locations* METROPOLITAN AREA YEAR OPENED GROSS SQ. FT (in 000s) Los Angeles 1997 163 Boston Mall at Chestnut Hill Chestnut Hill 2006 186 Los Angeles 1996 235 Boston Mall at Chestnut Hill H/M Chestnut Hill 1973 124 Newport Beach 1996 172 Newport Beach 1996 68 Santa Monica 2010 101 Fashion Show Home Las Vegas 2002 99 Sherman Oaks 1996 229 161 MALL/LOCATION CITY Los Angeles-Orange Co. Beverly Center Los Angeles-Orange Co. Century City Los Angeles-Orange Co. Fashion Island Los Angeles-Orange Co. Fashion Island Home Los Angeles-Orange Co. Santa Monica Place Los Angeles-Orange Co. Sherman Oaks CALIFORNIA METROPOLITAN AREA MALL/LOCATION YEAR OPENED CITY GROSS SQ. FT (in 000s) MASSACHUSETTS NEVADA Las Vegas Los Angeles-Orange Co. South Coast Plaza Costa Mesa 2007 291 NEW JERSEY San Diego Fashion Valley San Diego 2006 226 New York Bridgewater Commons Bridgewater 2002 San Francisco-Oakland San Francisco Centre San Francisco 2006 335 New York Shops at Riverside Hackensack 1959 293 San Jose Stanford Shopping Center Palo Alto 1996 229 New York Short Hills Short Hills 1967 246 New York Willowbrook Wayne 2002 274 FLORIDA Miami-Palm Beach Aventura Mall Aventura 1997 252 NEW YORK Miami-Palm Beach The Falls Miami 1984 228 New York 59th Street New York City 1886 859 Miami-Palm Beach The Gardens Mall Palm Beach Gardens 1990 235 New York Roosevelt Field Garden City 1995 309 Miami-Palm Beach Town Center at Boca Raton Boca Raton 1986 270 New York Roosevelt Field Furniture Garden City 2004 69 Orlando Mall at Millenia Orlando 2002 237 New York SoHo New York City 2004 122 New York Walt Whitman Mall Huntington 1998 231 New York Westchester Furniture Clearance Mt. Pleasant 2004 64 New York White Plains 1975 300 GEORGIA Atlanta White Plains Lenox Square Atlanta 2003 281 Chicago Medinah Home Chicago 2003 130 Philadelphia King of Prussia (The Court) King of Prussia 1981 248 Chicago North Michigan Ave. Chicago 1988 256 Philadelphia Willow Grove Park Willow Grove 1982 239 Chicago Old Orchard Skokie 1995 206 Tysons Corner Center McLean 1976 272 Dubai Dubai Mall Dubai, UAE 2010 146 Dubai Dubai Mall H Dubai, UAE 2010 54 ILLINOIS PENNSYLVANIA VIRGINIA MARYLAND Washington, D.C. Washington, D.C. Wisconsin Place Chevy Chase 2007 190 DUBAI* *Stores are operated by Al Tayer Group LLC under a license agreement ANNOUNCED BLOOMINGDALE’S STORE OPENINGS Los Angeles-Orange Co. Glendale Galleria Glendale, CA 2013 120 San José Stanford Shopping Center Palo Alto, CA 2014 120 BLOOMINGDALE’S OUTLET STORES Boston Wrentham Village Wrentham, MA 2011 24 Chicago Woodfield Village Green Schaumburg, IL 2011 24 Ft. Myers Miromar Outlets Estero, FL 2011 25 Miami-Palm Beach Dolphin Mall Miami, FL 2010 25 Miami-Palm Beach Sawgrass Mills Sunrise, FL 2010 24 New York Bergen Town Center Paramus, NJ 2010 25 Washington, D.C. Potomac Mills Woodbridge, VA 2010 26 ANNOUNCED BLOOMINGDALE’S OUTLET STORE OPENINGS San Francisco-Oakland Paragon Outlets Livermore Valley Livermore, CA 2012 25 Manchester Merrimack Premium Outlets 2012 25 New York The Gallery at Westbury Plaza Westbury, NY 2012 25 Dallas-Forth Worth The Shops at Park Lane Dallas, TX 2012 25 Dallas-Forth Worth Paragon Outlets Grand Prairie Grand Prairie, TX 2012 25 Merrimack, NH *As of March 31,2012 50 • Macy’s, Inc. Includes: H – Home • M – Men’s BLOOMINGDALE’S MARKETS International: Domestic: • Los Angeles, CA • Miami, FL • Atlanta, GA • New Jersey • Orange County, CA • Orlando, FL • Chicago, IL • New York, NY • San Diego, CA • • Boston, MA • Philadelphia, PA • San Francisco, CA W. Palm Beach/ Boca Raton, FL • Las Vegas, NV • Washington, D.C. • Dubai, UAE* *Stores are operated by Al Tayer Group LLC under a license agreement 2012 Corporate Fact Book • 51 Company History MACY’S: A HISTORY No one would have guessed that the small, fancy dry goods store that opened on the corner of 14th Street and 6th Avenue in New York City in 1858 would grow to be one of the largest department store retailers in the world. But after several failed retail ventures, Rowland Hussey Macy’s determination and ingenuity paid off at the age of 36 with the launch of R.H. Macy & Co. He adopted a red star as his symbol of success, dating back to his days as a sailor. First-day sales totaled $11.06 but by the end of the first full year, sales grossed almost $90,000. By 1877, R.H. Macy & Co. had become a full-fledged department store occupying the ground space of 11 adjacent buildings. Always the innovator, Macy’s is known for several firsts that changed the retail industry. Macy’s was the first retailer to promote a woman, Margaret Getchell, to an executive position, making business history. Macy’s pioneered such revolutionary business practices as the one-price system, in which the same item was sold to every customer at one price, and quoting specific prices for goods in newspaper advertising. Known for its creative merchandising, Macy’s was the first to introduce such products as the tea bag, the Idaho baked potato and colored bath towels. Macy’s also was the first retailer to hold a New York City liquor license. By November 1902, the store had outgrown its modest storefront and moved uptown to its present Herald Square location on Broadway and 34th Street, establishing an attraction for shoppers from around the world. With the store’s 7th Avenue expansion completed in 1924, Macy’s Herald Square became the “World’s Largest Store,” with more than 1 million square feet of retail space. (Note that Macy’s Herald Square will be expanding to 1.1 million square feet of retail space in the current renovation project described on page 10.) By 1918, R.H. Macy & Co. was generating $36 million in annual sales. Yet, the prosperity of the retailer was never more apparent than when the company went public in 1922 and began to open regional stores and take over competing retailers. In 1923, the Toledo-based department store Lasalle & Koch was acquired; the next year, DavisonPaxton in Atlanta was acquired; and in 1936, the Newarkbased Bamberger’s was purchased. To help celebrate their new American heritage, Macy’s immigrant employees organized the first Christmas Parade in 1924. The procession featured floats, bands, animals from the zoo and 10,000 onlookers, beginning a time-honored tradition now known as the annual Macy’s Thanksgiving Day Parade. 52 • Macy’s, Inc. In 1945, the company expanded west and purchased O’Connor Moffatt & Company in San Francisco. Two years later, O’Connor Moffatt stores, including the landmark Union Square store that opened in 1866, were converted to Macy’s after a survey indicated that San Franciscans would welcome the name. Macy’s California broke new ground with the first department store flower show in 1946. What began as a fragrance promotion in the cosmetics department now annually welcomes the spring season, treating visitors to a botanical, cultural and community spectacle and is held in New York, Chicago, Minneapolis, Philadelphia and Washington, D.C., in addition to San Francisco. In 1971, Macy’s Union Square store’s lower level, once cluttered with bargains, was transformed into “The Cellar,” changing the way customers shop for housewares. Due to its success, the Herald Square store followed suit five years later. On December 19, 1994, Federated Department Stores, Inc. (now known as Macy’s, Inc.) acquired R.H. Macy & Co., creating the world’s largest premier department store company. Federated Department Stores operated over 400 department stores and more than 157 specialty stores in 37 states. A&S Department Stores were converted to the Macy’s nameplate in May 1995. Also in 1995, Federated acquired The Broadway Department Stores, bringing Broadway, Emporium and Weinstocks to the Macy’s family, as well as six former I. Magnin stores. Some 46 stores were converted to the Macy’s nameplate. Following the model of A&S, Jordan Marsh Department Stores of Boston, already owned by Federated, was converted to Macy’s in March 1996. In January 2001, Macy’s absorbed 17 Stern’s Department Stores located in New York and New Jersey. In June 2001, Federated purchased the Liberty House operations in Hawaii and Guam, bringing the proud Macy’s tradition and heritage to the Pacific. Macy’s entered 2005 with about 240 locations, primarily on the East and West Coasts. With the conversion of all Federated’s regional store nameplates in March 2005, Macy’s grew to about 425 locations across the country. In September 2006, with the conversion of stores acquired from The May Department Stores Company, Macy’s now serves customers through approximately 800 stores in virtually every major geographic market in the United States, as well as the macys.com website. BLOOMINGDALE’S: A HISTORY Bloomingdale’s began with a 19th century fad and the extraordinary vision of two brothers. Lyman and Joseph Bloomingdale pioneered nearly every major change in the evolution of department stores — if they weren’t the first with an idea, they simply did it bigger and better than anyone else. Their innovative retailing philosophy guided Bloomingdale’s in its beginning and that strategy continues today, justifiably earning Bloomingdale’s the reference “Like No Other Store in the World.” The first retail endeavor of the Bloomingdale brothers was a Ladies’ Notion Shop in New York. In 1872, Bloomingdale’s opened and expanded their East Side Bazaar, selling a variety of women’s fashions. This was a bold move in the era of specialty shops; the Bazaar became a harbinger of the true “department store.” By 1929, Bloomingdale’s covered an entire city block. Two years later, the glamorous Art Deco edifice that still graces Lexington Avenue was completed. In 1949, Bloomingdale’s began its real expansion, opening its first satellite store in Fresh Meadows, Queens, and by 1959, Bloomingdale’s had created a complete circle of stores around the flagship in New Jersey, Westchester County and Long Island. This dramatic growth continued in the 1970s and 1980s with the opening of stores in the Northeast, Florida and Chicago. Bloomingdale’s was on its way to becoming a true national entity. That vision culminated in 1996 with the addition of its first four stores in California, the most ambitious expansion in the company’s history, followed by Bloomingdale’s entry into the Atlanta market in 2003. From the beginning, the Bloomingdale brothers catered to America’s love of international goods, and by the 1880s, their European selection was dazzling. A buying office in Paris in 1886 was the beginning of a network that now spans the globe. The 1960s brought promotions resulting from Bloomingdale’s fascination with the foreign market: the first was a small affair called “Casa Bella,” featuring merchandise for the home from Italy. Over the next 30 years, the promotions took on a grand scale — including unique merchandise and cultural exhibits that would touch every department in Bloomingdale’s. Major transformation of the Bloomingdale’s image came in the 1960s and 1970s. The promotions were so exciting that the term “Retailing as Theater” was coined to describe Bloomingdale’s “happenings.” It was the era of pet rocks and glacial ice cubes, of visits by movie stars and royalty from Elizabeth Taylor to Queen Elizabeth II. The new direction in merchandising was both to seek and to create. Buyers covered the world to find exclusive, oneof-a-kind items. When they couldn’t find what they wanted, they had it made. In fashion, Bloomingdale’s launched new designers and created boutiques for already-famous names. Among the discoveries: Ralph Lauren, Perry Ellis and Norma Kamali — and for the first time in America: Sonia Rykiel, Kenzo and Fendi ready-to-wear. Designers opening their first in-store boutiques at Bloomingdale’s include Yves St. Laurent, Calvin Klein, Claude Montana and Thierry Mugler. In 1961, Bloomingdale’s made retail history in yet another area by introducing the first designer shopping bag. Artist Joseph Kinigstein was commissioned to create a bag for the “Esprit de France” promotion. Rather than doing the obvious — ladylike flowers in pastel colors — he reproduced antique French tarot cards in bold red, black and white. Most daring of all, the bag omitted the store name. Even so, it was unmistakably Bloomingdale’s, and the collector’s shopping bag was launched. Since then, both famous and fledgling artists, architects and ad designers have created Bloomingdale’s bags. Their designs have been featured in art museums all over the world. In 1971 “model rooms,” a highlight of Bloomingdale’s since 1947, gained worldwide attention. “The Cave,” an intricate multi-level frame sprayed entirely in white polyurethane, was a spectacular example of the lengths to which Bloomingdale’s would go to make a statement of style. Over the years, the model rooms have been showcases for the talents of everyone from architect Frank Gehry to filmmaker Federico Fellini. During the 1970s, Bloomingdale’s was a favorite stop of the international avant-garde, epitomized locally by the “Young East Sider” who lived right in the neighborhood. In 1973, the store wanted to stamp the Bloomingdale’s name on panties to launch an intimate apparel promotion; they chose the company nickname as a nod to the young, trendy crowd, and the “Bloomie’s” logo was born. Soon, New Yorkers were affectionately referring to the city’s second most popular tourist attraction after the Statue of Liberty as “Bloomie’s” and the hottest souvenir in town was anything emblazoned with “Bloomie’s.” From the late 1980s to the present, the economy and retailing has changed — thus changing the buying habits of consumers. As usual, Bloomingdale’s kept up with the times and prepared for the future. Today, there is an increased emphasis on building customer services and relationships, while continuing the unique and exclusive aspects that made Bloomingdale’s world famous. With a reputation for quality, creativity and uniqueness, Bloomingdale’s has remained at the forefront of retailing worldwide. Bloomingdale’s speaks to its customers in a language they understand: service, selection and fashion, making Bloomingdale’s “Like No Other Store in the World.” 2012 Corporate Fact Book • 53 Macy’s, Inc. History — Chronology 1830 Shillito’s founded in Cincinnati by John Shillito. 1841 Eben Jordan and Benjamin L. Marsh open Jordan Marsh in Boston. 1851 F&R Lazarus & Company founded in 1893 The Straus family buys out Joseph Wechsler’s interest in Wechsler & Abraham, changing the store’s name to Abraham & Straus. While A&S did not become part of Macy’s, the two stores kept a close association, even sharing overseas offices. Columbus, OH, by Simon Lazarus. 1858 Rowland H. Macy opens R.H. Macy & Co. as a dry goods store in New York City. First-day sales totaled $11.06. 1859 Macy’s first-year sales were approximately $85,000 with an advertising budget of $2,800. 1865 Wechsler & Abraham (later Abraham & Straus) founded in Brooklyn, NY, by Abraham Abraham and Joseph Wechsler. 1898 Burdines founded in Miami. 1902 Macy’s moves to Herald Square in New York City. of his growing retail organization to St. Louis. 1907 Bullock’s founded by John Bullock and P.G. Winnett in Los Angeles. 1910 The May Department Stores Company is incorporated. Stern Brothers (later Stern’s) founded in Manhattan. 1870 Goldsmith’s founded in Memphis. 1872 Bloomingdale Brothers, Inc. founded in New York City by Lyman and Joseph Bloomingdale. First-day sales totaled $3.68. 1877 David May opens the first store of what was to become The May Department Stores Company in Leadville, CO, a silver-mining boom town. 1888 The Straus family acquires a general partnership with Macy’s. 1890 The Bon Marché founded in Seattle. 54 • Macy’s, Inc. (now known as Macy’s, Inc.) is formed as a holding company by several family-owned department stores, including Abraham & Straus and F&R Lazarus (along with its Cincinnatibased subsidiary, Shillito’s) and Filene’s of Boston. Corporate offices established in Columbus, OH. 1930 Bloomingdale’s joins Federated. First-year sales for Federated were $112 million. 1905 David May moves the headquarters 1867 Rich’s founded in Atlanta by Morris Rich. 1929 Federated Department Stores, Inc. 1911 The May Department Stores Company is listed on the New York Stock Exchange and opens FamousBarr in St. Louis. 1923 May Company acquires a department store company in Los Angeles, adding to its growing regional coverage in Akron and Cleveland, OH, and St. Louis. 1924 Macy’s Herald Square location becomes the largest store in the world, following completion of the 7th Avenue addition. Also, 10,000 people watch Macy’s first parade, now known as Macy’s Thanksgiving Day Parade. 1925 Macy’s acquires Davison-Paxon of Atlanta. 1934 A modern merchandising standard is set when Fred Lazarus (son of Simon) arranges garments in groups of a single size with a range of style, color and price in that size, rather than the other way around. Lazarus based this technique upon observations made in Paris. 1935 Boston’s Jordan Marsh is one of the founders of New York City-based Allied Stores Corporation, a successor to Hahn Department Stores, Inc. A holding company founded in 1928, Hahn brought chain store advantages to independent, family-owned department stores. 1939 Fred Lazarus Jr. convinces President Franklin Roosevelt that changing the Thanksgiving holiday from the last Thursday of November to the fourth Thursday, extending the Christmas shopping season, would be good for the nation’s business. A 1941 Act of Congress perpetuated the arrangement. Federated and Allied stores make shopping easier during difficult economic times by offering credit, a “pay when you can” policy and developing a reputation for community involvement in times of crisis. 1945 Federated moves its offices to Cincinnati. Macy’s acquires O’Connor Moffat & Company of San Francisco. 1946 In several ways, Shillito’s becomes the first department store to embrace the African-American community. It is the nation’s first department store to give credit to African-Americans, as well as employ them as salespeople and executives. The store’s restaurant is the first in downtown Cincinnati to serve African-American customers. May Company acquires Kaufmann’s in Pittsburgh. 1947 O’Connor Moffat becomes Macy’s California. 1951 Allied acquires New Jersey’s Stern Brothers, later known as Stern’s. 1956 Miami-based Burdines becomes a division of Federated. May Company begins operating May D&F in Denver. 1957 Seventeen-year-old designer-tobe Ralph Lauren sells sweaters at Bloomingdale’s over Christmas week. The following year, he joins Allied Stores as assistant menswear buyer. 1959 Federated acquires Dayton, Ohiobased Rike’s and Memphis-based Goldsmith’s. May Company acquires Hecht’s in Washington, D.C. and Baltimore. 1962 Allied acquires the William H. Block Company of Indianapolis. 1964 Federated breaks the 10-figure barrier for the first time, netting annual sales of $1.215 billion. Federated acquires Los Angeles’ Bullock’s and I. Magnin. 1967 Allied also passes the billion dollar mark, with annual sales of $1.024 billion. Campeau Corporation acquires Allied Stores Corporation, which is reorganized under the merger agreement. 1968 Black Retail Action Group (BRAG), founded in part by Abraham & Straus executives, gives technical assistance to minority-owned businesses and scholarships to retailing students. This furthers the A&S commitment to African-Americans. The company was the country’s first major retailer to sign up for Plans for Progress, President Kennedy’s commission on job opportunities for AfricanAmericans. 1976 Through an exchange of common stock, Federated acquires Atlantabased Rich’s. 1980 To help meet the civic, health and welfare, educational and cultural needs of the communities Federated serves, the company invests $15 million to establish a foundation. 1982 The merger of Rike’s of Dayton and Shillito’s of Cincinnati results in Shillito-Rikes. 1985 The newly formed Federated Systems Group (then known as The SABRE Group) begins the conversion of all Federated divisions to a common electronic data processing system. (The group is now known as Macy’s Systems and Technology.) Davison’s of Atlanta changes its name to Macy’s. 1986 A single, billion-dollar organization is formed with the merger of Federated’s Shillito-Rikes of Cincinnati and Columbus-based Lazarus. With headquarters in Cincinnati, the division operates under the Lazarus name. In what was then retail’s largest acquisition, May Company acquires Associated Dry Goods and adds Lord & Taylor, J.W. Robinson’s and L.S. Ayres, among others, to its collection of regional department stores. 1987 Federated buys Allied’s Indianapolisbased Block’s division, incorporating it into Lazarus. 1988 Campeau Corporation acquires Federated. Several Federated divisions are sold to other retailers. May Company purchases Foley’s and Filene’s. Macy’s purchases Bullock’s and I. Magnin from Campeau. To consolidate with Federated, Allied’s New York headquarters moves to Cincinnati. Allied — operating in tandem with Federated — is comprised of The Bon Marché, Jordan Marsh, Maas Brothers and Stern’s. Goldsmith’s merges into Rich’s, although the Goldsmith’s nameplate is maintained in the Memphis market. 1989 Federated forms its Financial, Administrative and Credit Services operation (The FACS Group) in suburban Cincinnati to centralize credit services for all department store divisions. (The group is now known as Macy’s Credit and Customer Services.) Federated’s employee volunteer program, Partners in Time, is founded at Rich’s/Goldsmith’s as a way to give back to the community. 1966 May Company acquires Meier & Frank in Portland, OR. 2012 Corporate Fact Book • 55 1990 In January, saddled by debt resulting from the highly leveraged Campeau takeover of Federated, both Federated and Allied file for bankruptcy reorganization. The reorganizing of more than $8 billion of debt begins. Allen Questrom becomes chairman and chief executive officer, joining James M. Zimmerman, president and chief operating officer, to form the senior management team that would resurrect the company. 1991 Divisional consolidations begin. The company’s Florida operations, including all former Maas Brothers/ Jordan Marsh stores, operate under the Burdines name, and division headquarters are consolidated in Miami. 1992 A new public company — Federated Department Stores, Inc. — emerges from bankruptcy in February with 220 department stores in 26 states and annual sales of approximately $7 billion. The former Allied Stores Corporation is merged into Federated. A consolidation of the A&S and Jordan Marsh divisions results in the A&S/Jordan Marsh division, headquartered in Brooklyn, NY. Early in the new year, Macy’s files for protection under Chapter 11. 1993 Federated announces the centralization of divisional accounting and accounts payable functions in Cincinnati. In addition, a management realignment reconfigures merchandise distribution for its northeastern divisions. 1994 Federated acquires the Joseph Horne Co. of Pittsburgh, adding 10 Pennsylvania stores to its Lazarus division. In December, Federated acquires R.H. Macy & Co., creating the largest department store retailer in the nation. Acquisition approval, granted by U.S. Bankruptcy Court in December, culminates Macy’s threeyear reorganization plan. 56 • Macy’s, Inc. Macy’s East, headquartered in New York City, merges with A&S/ Jordan Marsh to form a $4 billion retailing division of Federated. In San Francisco, Macy’s West continues to operate all West Coast Macy’s and Bullock’s stores, as Federated restores its presence in California and Texas. Federated announces the discontinuation of the I. Magnin chain and 13 I. Magnin stores are sold or converted to Macy’s or Bullock’s. Federated Logistics (now known as Macy’s Logistics and Operations) is formed to coordinate the company’s distribution facilities and functions in the northeastern United States. 1995 Rich’s/Goldsmith’s and Lazarus are consolidated into one division — Rich’s/Lazarus/Goldsmith’s, based in Atlanta and operating stores in nine southeastern and midwestern states. 1996 Jordan Marsh stores in the northeastern United States, already part of the Macy’s East division, are converted to the Macy’s nameplate. Meanwhile, Bullock’s stores in Southern California, already part of the Macy’s West division, are renamed Macy’s. May Company acquires Strawbridge’s in Philadelphia. The Federated Department Stores Foundation is reactivated as the company’s primary vehicle for charitable giving. Total contributions by Federated, its divisions and the Foundation were $7.8 million in fiscal 1996. Bloomingdale’s opens its first California stores with four locations — three in the Los Angeles area and one in Palo Alto. Macys.com is launched. 1997 In May, James M. Zimmerman Federated acquires Broadway Stores, Inc., based in Los Angeles. Initially, this added 82 Broadway, Emporium and Weinstock’s department stores in California and four other southwestern states with annual sales of more than $2 billion. Federated announces that 56 of these stores will be converted to the Macy’s nameplate. Five others will become Bloomingdale’s, while other locations will be sold or closed. Federated Logistics is expanded to handle distribution, logistics functions and vendor technology for all Federated divisions nationwide. A&S stores, already a part of the Macy’s East division, are converted to the Macy’s nameplate. succeeds Allen Questrom as chairman and chief executive officer of Federated. Terry J. Lundgren becomes president and chief merchandising officer. 1998 For the first time since 1988, Federated’s debt is rated by major agencies as investment grade. In the fall, the company launches a new Macy’s By Mail catalog and re-launches macys.com. The May Company acquires The Jones Store in Kansas City, MO. 1999 Fingerhut Companies, Inc. of Minnetonka, MN, a leading directmarketing company, is acquired by Federated in March. May Company acquires Zions Co-operative Mercantile Institution (ZCMI) department stores in Utah and Idaho. 2000 A new private brand of apparel and accessories for children, called Greendog, debuts at stores across the country. 2001 In February, Federated announces that its Stern’s division will be closed, with most locations being converted to the Bloomingdale’s or Macy’s nameplates. In July, Federated acquires Liberty House, Hawaii’s largest retailer and only conventional department store group. It becomes part of Macy’s West. 2002 Federated disposes of Fingerhut. Terry J. Lundgren becomes chief operating officer in addition to president and chief merchandising officer. 2003 Federated integrates the Macy’s nameplates with its regional department stores — creating Bon-Macy’s, Burdines-Macy’s, Goldsmith’s-Macy’s, Lazarus-Macy’s and Rich’s-Macy’s. Macy’s Corporate Marketing is developed. Bloomingdale’s enters the Atlanta market for the first time with two stores. Terry J. Lundgren becomes president and chief executive officer. James M. Zimmerman remains chairman of the board. Federated board initiates quarterly dividends. 2005 Federated begins operating nationwide under two store nameplates — Macy’s and Bloomingdale’s — as all regional department store names are converted to the Macy’s brand. Macy’s launches a new customer loyalty program, with escalating benefits for its largest customers, as it issues new credit cards for about 14 million accounts. Federated acquires The May Department Stores Company. The acquisition creates a stronger, more resourceful company with more stores nationwide. 2006 More than 400 former May Company stores convert to Macy’s, creating a nationwide store focused on delivering fashion and affordable luxury to customers from coast-to-coast. Macy’s launches its first-ever national advertising campaign. Federated divests Lord & Taylor, David’s Bridal and Priscilla of Boston, which were acquired as part of May Company. 2007 Federated sells its 507-store After Hours Formalwear business, which was acquired as part of May Company, to Houston-based Men’s Wearhouse. Shareholders vote to change the corporate name from Federated Department Stores, Inc. to Macy’s, Inc. 2008 Macy’s begins piloting a new 2004 Terry J. Lundgren becomes chairman, president and chief executive officer as James M. Zimmerman retires as chairman of the company. Macy’s Home Store division is formed. May Company acquires Marshall Field’s. The company celebrates Macy’s 150th birthday on October 28. Macy’s, Inc. launches a corporatewide sustainability initiative to guide a wide variety of efforts to protect the environment. 2009 Macy’s rolls out its My Macy’s localization initiative nationwide, creating 49 new local stores districts (for a total of 69), while adopting a unified national operating structure. Macy’s and Bloomingdale’s launched social media programs to reach customers in new ways. 2010 After several years of significant changes to the company’s structure and organization, a culture of growth develops at Macy’s, Inc. Bloomingdale’s opens in Dubai, the company’s first international presence. Macy’s ends the year with more than 1.2 million Facebook friends. 2011 Macy’s, Inc. announces one of the largest capital investments in the company’s history — a four-year, $400 million renovation of Macy’s Herald Square flagship store in New York City, with work to begin in early spring 2012. Macys.com and bloomingdales.com begin international shipping to more than 100 countries. Macy’s ends the year with more than 4.5 million Facebook friends. localization initiative called My Macy’s in 20 local markets as it consolidates three divisions — Macy’s North into Macy’s East, Macy’s Northwest into Macy’s West, and Macy’s Midwest into Macy’s South (creating a new Macy’s Central division). 2012 Corporate Fact Book • 57 Macy’s, Inc. Board of Directors Stephen F. Bollenbach Deirdre P. Connelly Meyer Feldberg Sara Levinson Non-Executive Chairman of the Board of Directors KB Home President, North American Pharmaceuticals GlaxoSmithKline Dean Emeritus and Professor of Leadership and Ethics Columbia Business School Former Chairman and Chief Executive Officer ClubMom, Inc. Terry J. Lundgren Joseph Neubauer Joseph A. Pichler Joyce M. Roché Chairman, President and Chief Executive Officer Macy’s, Inc. Chairman and Chief Executive Officer ARAMARK Holdings Corporation Former Chairman The Kroger Company (retired May 18, 2012) Former President and Chief Executive Officer Girls Incorporated Paul C. Varga Craig E. Weatherup Marna C. Whittington Chairman and Chief Executive Officer Brown-Forman Corporation Former Chief Executive Officer The Pepsi-Cola Company Former Chief Executive Officer Allianz Global Investors Capital 58 • Macy’s, Inc. Executive Management Team Timothy M. Adams Thomas L. Cole Jeffrey Gennette Michael Gould Chief Private Brand Officer Chief Administrative Officer Chief Merchandising Officer Chairman and Chief Executive Officer, Bloomingdale’s Julie Greiner Karen M. Hoguet Jeffrey A. Kantor Terry J. Lundgren Chief Merchandise Planning Officer Chief Financial Officer Chairman of macys.com Chairman, President and Chief Executive Officer Martine Reardon Peter Sachse Chief Marketing Officer Chief Stores Officer 2012 Corporate Fact Book • 59 Other Macy’s, Inc. Corporate Officers Joel A. Belsky Dennis J. Broderick David W. Clark Amy Hanson Controller General Counsel and Secretary Human Resources and Diversity Property Development, Credit and Customer Services R.B. Harrison William L. Hawthorne III Bradley R. Mays James A. Sluzewski Finance Diversity Strategies and Legal Affairs Tax Corporate Communications and External Affairs Ann Munson Steines Felicia Williams Shirley H. Yoshida Michael Zorn Deputy General Counsel and Assistant Secretary Risk Management and Financial Services Internal Audit Associate and Labor Relations 60 • Macy’s, Inc. Shareholder Information MACY’S, INC. CORPORATE GOVERNANCE Macy’s, Inc. believes strongly in good corporate governance and transparency in financial reporting. If you would like to know more, please visit the Corporate Governance section of our corporate website at macysinc.com/investors/governance. COMMON STOCK Shares of Macy’s, Inc. common stock are traded on the New York Stock Exchange. The company’s trading symbol is M. The approximate number of Macy’s, Inc. shareholders of record, as of Jan. 28, 2012, was 21,000. As of that date, there were approximately 414.2 million shares of Macy’s, Inc. common stock outstanding, excluding shares held by Macy’s, Inc. PRICES SHARES TRADED AVERAGE DAILY VOLUME LOW HIGH First Quarter . . . ................................................. ...... 553,343,200 8,783,200 21.69 25.99 0.0500 Second Quarter ..................................................... 557,687,400 8,852,200 23.98 30.62 0.1000 Third Quarter . . ....................................................... 637,438,200 9,960,000 22.66 32.35 0.1000 Fourth Quarter ...................................................... 438,862,600 7,194,500 28.69 35.92 0.1000 First Quarter . . . ................................................. ...... 688,375,100 10,926,600 15.34 25.25 0.0500 Second Quarter ..................................................... 733,287,400 11,639,500 16.93 24.84 0.0500 Third Quarter . . ....................................................... 580,036,000 9,063,100 18.70 25.26 0.0500 Fourth Quarter ...................................................... 481,085,900 7,759,500 22.78 26.32 0.0500 2011 DIVIDENDS PAID 2010 TO REACH US WRITE macysinc.com/ir • Sign up to have Macy’s, Inc.’s news releases sent to you via e-mail by subscribing to News Direct. Macy’s, Inc. Investor Relations Department 7 West Seventh Street Cincinnati, OH 45202 • Get the latest stock price and chart, or take advantage of the historical price look-up feature. TRANSFER AGENT FOR MACY’S, INC. SHARES CALL Macy’s, Inc. Investor Relations Department Monday-Friday, 8:30 a.m.-5 p.m. (ET) 1-513-579-7028 Macy’s, Inc. News & Information Request Hotline: 1-800-261-5385 Macy’s, Inc. c/o Computershare Shareowner Services P.O. Box 358015 Pittsburgh, PA 15252-8015 For the hearing impaired 1-800-231-5469 (TDD) bnymellon.com/shareowner/ equityaccess VISIT US ON THE INTERNET macysinc.com macys.com macysJOBS.com bloomingdales.com bloomingdalesJOBS.com Inside the United States and Canada 1-866-337-3311 Outside the United States and Canada 1-201-680-6578 2012 Corporate Fact Book • 61 Macy’s, Inc. Operates Stores In:* ALABAMA: 400 Employees ILLINOIS: 6,500 Employees MINNESOTA: 3,300 Employees NORTH DAKOTA: 300 Employees UTAH: 600 Employees Macy’s (2) Bloomingdale’s (3) Bloomingdale’s Outlet (1) Macy’s (24) Macy’s (13) Macy’s (2) Macy’s (7) MISSOURI: 3,400 Employees OHIO: 8,600 Employees VERMONT: 100 Employees Macy’s (15) Macy’s (35) Macy’s (1) MONTANA: 200 Employees OKLAHOMA: 500 Employees VIRGINIA: 4,500 Employees Macy’s (2) Macy’s (4) NEVADA: 1,400 Employees OREGON: 2,000 Employees Bloomingdale’s (1) Bloomingdale’s Outlet (1) Macy’s (27) Bloomingdale’s (1) Macy’s (8) Macy’s (15) ARIZONA: 3,400 Employees Macy’s (11) CALIFORNIA: 29,800 Employees Bloomingdale’s (10) Macy’s (138) INDIANA: 2,000 Employees Macy’s (11) KANSAS: 700 Employees COLORADO: 1,700 Employees Macy’s (5) Macy’s (14) KENTUCKY: 1,200 Employees CONNECTICUT: 2,800 Employees Macy’s (7) Macy’s (13) LOUISIANA: 800 Employees DELAWARE: 600 Employees Macy’s (5) Macy’s (4) MAINE: 300 Employees FLORIDA: 13,800 Employees Macy’s (2) Bloomingdale’s (5) Bloomingdale’s Outlet (3) Macy’s (61) MARYLAND: 4,000 Employees GEORGIA: 6,200 Employees MASSACHUSETTS: 4,800 Employees Bloomingdale’s (1) Macy’s (22) NEW HAMPSHIRE: 900 Employees Bloomingdale’s (1) Macy’s (23) HAWAII: 2,100 Employees NEW JERSEY: 8,100 Employees Bloomingdale’s (4) Bloomingdale’s Outlet (1) Macy’s (30) NEW MEXICO: 300 Employees Bloomingdale’s (7) Macy’s (51) Macy’s (18) NORTH CAROLINA: 1,400 Employees IDAHO: 700 Employees Macy’s (21) Macy’s (12) Macy’s (7) *Information as of March 31, 2012, except for number of employees, which is as of January 28, 2012. • Macy’s, Inc. WEST VIRGINIA: 300 Employees Macy’s (2) Macy’s (2) WISCONSIN: 900 Employees SOUTH CAROLINA: 200 Employees Macy’s (6) WYOMING: 100 Employees Macy’s (1) SOUTH DAKOTA: 100 Employees Macy’s (1) NEW YORK: 23,600 Employees Macy’s (35) RHODE ISLAND: 500 Employees Macy’s (2) MICHIGAN: 4,300 Employees 62 Bloomingdale’s (2) Macy’s (37) Macy’s (6) Macy’s (2) Bloomingdale’s (2) Bloomingdale’s Outlet (1) Macy’s (29) PENNSYLVANIA: 6,200 Employees WASHINGTON: 4,600 Employees WASHINGTON, D.C.: 400 Employees TENNESSEE: 2,400 Employees Macy’s (1) Macy’s (8) GUAM: 300 Employees TEXAS: 9,200 Employees Macy’s (2) Macy’s (55) PUERTO RICO: 500 Employees Macy’s (1) Number of Stores ............................................ 844 Store Gross Sq. Ft. ............................. 152,198,000 Total States . . . . . . ................................................. . 45 plus the District of Columbia, Guam and Puerto Rico Total Number of Employees ....................... 171,000 Information as of March 31, 2012, except for number of employees, which is as of January 28, 2012. 2012 Corporate Fact Book • 63 7 West Seventh Street Cincinnati, OH 45202 151 West 34th Street New York, NY 10001 macysinc.com macys.com bloomingdales.com Printed on FSC®certified paper manufactured with electricity in the form of renewable energy (wind, hydro and biogas), and includes a minimum of 10 percent post-consumer recovered fiber. (The FSC label identifies products which contain fiber from well-managed forests certified in accordance with the rules of the Forest Stewardship Council™ or from sources which support responsible forestry.) This publication was printed on presses that dry (or “cure”) special inks and coatings with ultraviolet (UV) lamps – a more environmentally friendly process than using traditional water- or solvent-based inks and coatings. UV-cured inks and coatings have virtually no volatile organic compounds (VOCs) to be controlled, destroyed or recycled. What’s more, UV technology is highly energy efficient, requiring much less energy and reducing greenhouse gas emissions compared to conventional drying methods. Studies also have shown that UV printed and coated paper is easily repulpable to support recycling. No wonder the Environmental Protection Agency has recognized UV technology as “super green.” It’s just one more way Macy’s, Inc. is practicing Green Living.