SERVICE - LPT Home Page - HP LaserJet and Lexmark Parts

SERVICE
EDGE
Spring 2016
This issue:
• M601/2/3 Firmware issue
• Failure to Pull from Cassette
• New Fusers • Specials
LIBERTY PARTS TEAM now offers BROTHER parts  888-444-8778
LIBERTY PARTS TEAM
3517 W. Beltline Hwy.
Madison, WI 53713
www.lbrty.com
888-444-8778
• $10 million inventory of printer parts
• Remanufactured and aftermarket parts, kits and supplies for HP
LaserJet and Lexmark laser printers
• OEM parts, kits and supplies for HP LaserJet, DesignJet, Lexmark, Oki, Brother and Samsung printers
• America's Biggest and Best Laser Printer Parts Remanufacturer
• Established 2004
• Free tech support
• Manuals, color diagrams, part numbers, tech articles, and back
issues of Service Edge at lbrty.com
2
Try LPT Remanufactured Printers  888-444-8778
PRODUCT
How Many Fusers Does LPT Remanufacture?
At its warehouse in Madison, Wis., Liberty Parts
Team remanufactures 48 different HP LaserJet fusing assemblies and 13 Lexmark, for a total of 61.
The mechanical rebuild team is 22 strong and the
average years experience of is nine. Every mechanical assembly remanufactured by LPT is tested and inspected by the LPT quality control staff, who average
17 years in the industry.
Below are the fusers we remanufacture.
LPT REMANUFACTURED LASERJET FUSERS
PART #
PRINTER MODEL
PART #
PRINTER MODEL
PART #
PRINTER MODEL
RG5-0454
4
RG5-7060
5100
RG5-4447
8000, 5SI
RG5-0879
4 PLUS, 5
RM1-2522
5200
RG5-6532
8100, 8150
RG5-1700
5P
RG5-6848
5500
RG5-5750
9000, 9040, 9050
RG5-4110
6P
RG5-7691
5550
RM1-6740
CP2025N, CM2320
RG5-4132
2100
RG9-1493
1000, 1200, 33x0
CE484A
CM3530, CP3525, M551, M575
RG5-5559
2200
RM1-0715
1150, 1300
CE246A
CP4025, CP4525, CM4540
RM1-0354
2300
RM1-1289
1160, 1320, 3390
RM1-8808
M401, M425
RG5-7572
2550
RG5-6903
1500, 2500
RM1-7395
M4555
RM1-2075
3380
RM1-1535
2410, 2420, 2430
RM1-3007
M5025, M5035
RG5-5063
4100
RM1-2763
3000, 3600, 3800, CP3505
RM1-8508
M521, M525
RM1-0013
4200
RG5-7602
2820, 2840
RM1-8395
M601, M602, M603
RM1-1082
4250, 4350
RM1-0428
3500, 3550, 3700
RM1-4247
P2015, M2727
RM1-0101
4300
RG5-2661
4000, 4050
RM1-6405
P2035, P2055
RM1-1043
4345
RG5-7450
4610, 4650
RM1-3717
P3005, M3027, M3035
RG5-6493
4600
RM1-3131
4700, CP4005
RM1-6274
P3015
RG5-5455
5000
RG5-1863
8000, 5SI
RM1-4554
P4014, P4015, P4515
LPT REMANUFACTURED LEXMARK FUSERS
PART #
PRINTER MODEL
PART #
PRINTER MODEL
PART #
PRINTER MODEL
40X7743
MS810, MX710
99A1977
OPTRA T614, T616
56P1859
T634
99A1185
OPTRA S12XX
99A2423
T520, T522
40X2592
T640, T642, T644
99A0966
OPTRA S16XX, S18XX
99A2402
T620
40X4418
T650, X651
99A1190
OPTRA S24XX
99A2405
T622
99A1969
OPTRA T610, T612
56P2542
T630, T632
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LIBERTY PARTS TEAM now offers BROTHER parts  888-444-8778
NEW PRODUCT
LPT's New Reman
Lexmark Fuser
LPT is happy to unveil in this issue of Service Edge remanufactured alternatives for two popular fusers. The
first one we will look at is for an array of Lexmark printers. The 40X7743 fuser uses a sleeve rather than the
metal roller. It is the first "sleeved" Lexmark fuser LPT has
remanufactured.
According to Lexmark, 19 models and 40 sub-models use this fuser. The models are
•
M5155, M5163, M5170
•
MS810, MS811, MS812
•
MX710, MX711, MX810, MX811, MX812
•
XM5163, XM5170, XM7155, XM7163, XM7170,
XM7155, XM7163, XM7170
We are confident you will love our remanufactured
40X7743. Of course, we also offer OEM versions of this
fuser and its maintenance kit. After all, when it comes to
fusers, it pays to have options.
The 40X7743 fuser is used
in the following machines
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MAINTENANCE KIT 40X8420-R CONTENTS
1 LPT REMANUFACTURED FUSER 40X7743
1 TRANSFER ROLLER 40X7582
3 SEPARATION ROLLER ASM 40X7713
3 PICKUP ROLLER ASM 40X7593
Try LPT Remanufactured Printers  888-444-8778
PRINTER TECH ARTICLE
Firmware Update
Causing Poor Fusing
in the HP LJ M601
To ensure proper fusing on a broad range of media,
most HP laser printers allow fuser temperature adjustment. For example, a user printing on letterhead could
change the default Print Mode for Letterhead from normal mode to light mode if the paper was getting crumpled from excess heat, or to heavy mode if the toner
didn't fuse properly.
Print Mode for plain paper to Light instead of Normal,
and the resulting lack of heat can result in fusing issues,
namely, smeared toner and the repetition of the image
down the page (ghosting).
Changing the print mode to NORMAL MODE (or to
HEAVY MODE if problems persist) is the solution. The
instructions for this task are at the end of this article. First
A recent firmware update1 for the M601/M602/
we will look at Print Mode and other modes.
M603 has a problem. This revision sets the default
Traditionally, color printers offered more modes than
the monochrome. Monochrome printers introduced
before 2011 limited the modes to LOW, NORMAL, and
HIGH. Since 2011, the color and black and white printers both offer many options. Here is what the M601
series offers. Note that the available modes may differ
slightly for different printers, different firmware revisions, and different paper types.
M601/M602/M603 PRINT MODES
PAPER TYPES
DC Controller version 5.121, FW Revision
2307851_000040 (25 Feb 2016)
1
PLAIN
*HP ECOSMART LIGHT
LIGHT
CARDSTOCK
MONO TRANSPARENCY
LABELS
SHELF EDGE LABELS
LETTERHEAD
ENVELOPE
PREPRINTED
PREPUNCHED
COLORED
BOND
RECYCLED
ROUGH
PRINT MODES
NORMAL MODE
HEAVY MODE
SHELF EDGE MODE
CARDSTOCK MODE
TRANSPARENCY MODE
ENVELOPE MODE
LABEL MODE
LIGHT MODE
EXTRA LIGHT MODE
ROUGH MODE
HEAVY ROUGH MODE
BOND MODE
* EXTRA LIGHT MODE is
the only option for HP
ECOSMART LIGHT
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LIBERTY PARTS TEAM now offers BROTHER parts  888-444-8778
In general, the default modes match paper type
(for example, the default mode for cardstock is “Cardstock mode”, as you would expect). However, not all
paper types have an exact correspondence in the list
of modes. There is no “Plain mode” or “Letterhead
mode”, for example. For most of these types, the
default mode is “Normal” – although, as mentioned
above, the new firmware gets this wrong for plain paper.
If you have no fusing issues, you can just leave all
these “Print mode” settings at their default setting. But
if you are experiencing print-quality issues like ghosting
or incomplete fusing, you can adjust the print mode to
something that would normally require a higher fuser
temperature, such as “Heavy mode” or “Cardstock
mode” or “Rough mode”. Note that this may slow
the printer down, but sometimes that’s what it takes
to get proper fusing on demanding media (labels, envelopes, etc.), and sometimes even on plain paper. At
the very least, make sure the print mode for plain paper
is not set to light!
The Other Modes
The M601 service manual describes other modes
for improving fuser performance.
• Resistance Mode. Iif you experience print-quality issues in low-humidity environments with resistive or
rough surface media, set the Resistance Mode to Up.
• Humidity Mode. If you experience print-quality
issues in high-humidity environments, set the Humidity
Mode to High.
• Fuser Temp Mode. Although described in the
manual, this mode's existence is in doubt.
LPT
6
Try LPT Remanufactured Printers  888-444-8778
NEW PRODUCT
LPT Offers Reman
M521, M525 Fuser
Liberty Parts Team now offers a remanufactured version of RM1-8508, the fuser for the HP LaserJet Pro 500
MFP M521 and Enterprise 500 MFP M525 laser printers.
The LaserJet M521 and M525 are essentially multifunction versions of the P3015 series. They share many
parts but not the fuser.
LPT also offers a maintenace kit that combines RM18508-R with OEM rollers and pads. Ask for CF11667903-RN.
M521/M525 MAINTENANCE KIT
CF116-67903 KIT CONTENTS
1 FUSER RM1-8508-R
1 TRANSFER ROLLER RM1-6321
1 MP SEP PAD WITHOUT HOLDER RC2-8575
2 PU ROLLER ASM 500 SHEET TRAY RM1-6323
2 SEPARATION PAD HOLDER ASM,
500-SHEET TRAY RM1-6303
M521
M525
HP LaserJet models using RM1-8508 are the Pro
500 MFP M521dn & M521dw, the Enterprise 500 MFP
M525f, and the Enterprise Flow M525c.
Liberty Parts Team is the largest remanufacturer of laser printer parts in the United States. We rebuild about
70 different HP and Lexmark fusers.
LPT
Liberty Parts Team
Offers 70 Different
Remanufactured
Fusing Assemblies
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LIBERTY PARTS TEAM now offers BROTHER parts  888-444-8778
TECH ARTICLE
Why Doesn’t the Printer Pull
Paper from the Cassettes?
Did you ever have a printer refuse to pick up paper
from a cassette and request paper be loaded? This can
happen when the printer fails to detect the expected
paper size and type. We devised the following trouble-shooting steps to help you deal with this common
problem quickly.
2. CHECK PRINTER SETTINGS. Print a Menu Map
from the Information Menu of the printer, which will indicate the defined paper type for each tray. If the type
does not match what is in the tray, you have found the
conflict. If they match, go to Step 3.
3. CHECK WINDOWS SETTINGS. Open the computer's Control Panel and then open Printer and Faxes.
Right-click on the appropriate printer icon and select
Printing Preferences. Click on the tab that refers to Paper. Make sure the Source isn't pointing to an empty
tray, such as Tray 1. If the Size and Type do not match
what is in the tray, you have found the conflict. If they
match, go to Step 4.
4. CHECK THE SOFTWARE SETTINGS. With a document open, press Ctrl and P to open the Print menu.
Click Properties, then Paper (or Paper/Quality). After
you verify that Source isn't pointing to an empty tray,
see if the Size and Type match what is in the tray. If they
match, go to Step 5.
5. CHECK THE PAGE SETTINGS. With a document
open, click on File at the upper left and choose Page
Setup from the drop-down menu. Choose Page.
Once again, verify that the Paper Source isn't pointing
to an empty tray, and that everything matches what is in
the trays. If everything matches, go to Step 6.
1. CHECK THE DETECTED SIZE. Print a Configuration Page and locate where it lists the trays and the paper size detected for each.1 If the detected size does
not match what is actually in the tray, something is
wrong with the paper-size sensing mechanism (go to
Step 6). If they match, it is a settings issue (Step 2).
6. MECHANICAL FAILURE. A mechanical failure has
caused a paper-size sensing error. Replace the cassette
with a known-working cassette. If the problem persists, the paper-size sensing assembly inside the printer
needs to be replaced. On the other hand, if the printer
pulls from the swapped tray, inspect the original tray's
paper size mechanism for damage or incorrect setting.
LPT
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1 Alternatively, you can press Go or Continue when the printer flashes the
Load Paper message. The display message will read OK TO USE [Type] [Size]
INSTEAD? If the size indicated in the message matches what is in the cassette, the
problem is with the settings (step 2-5).
Try LPT Remanufactured Printers  888-444-8778
An Office
What now?
SERVICE
EDGE
Spring
First...print a
Configuration Page.
SERVICE
EDGE
2016
This
• DesignJ issue:
et
• False
Remove Maintenance
• Extra
Blank PageShipping Locks
error
• Specials
• Cartoon
the detected paper size matches
what’s in the tray. it’s the settings!
This issue:
• DesignJet Maintenance
Locks error
• False Remove Shipping • Cartoon
Specials
• Extra Blank Page •
Spring 2016
now print
a menu map.
THE DEFINED PAPER
TYPE ALSO MATCHES
WHAT IS IN THE TRAY.
SO THE PRINTER
SETTINGS ARE OK!
THE OPERATING SYSTEM’S
CONTROL PANEL SETTINGS ALSO MATCH
WHAT IS IN THE TRAY.
THE settings for the
APPLICATION are ok.
The size & type settings for
the document don’t match
what i’ve got in the cassette!
problem solved!
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LIBERTY PARTS TEAM now offers BROTHER parts  888-444-8778
LPT NEWS
An Important Notice To Customers
About LPT Printer Tech Support
It is essential to provide the correct
model description when you call LPT tech
support. This isn't as easy as it used to be.
Once LaserJet models were spelled out in
a couple of letters. Today it takes a halfdozen words. To ensure critical information is not left out we recommend you
write down the entire name.
Recently a customer called us about a
LaserJet Pro 400 without realizing this is
not a model. He had to call us back. The
actual model, M475dn, was easy to miss,
as you can see for yourself in the top figure.
Along with the complete model name,
be prepared to tell us:
• Who you are. Please help the provider verify your status as a current LPT
customer. Tell him the name of your company and answer any questions.
• What is happening, when it happens
and for how long it has been going on.
• What tests you have run and repairs
you have attempted.
Tech support gives you access to experts with an average of 24 years in HP
and Lexmark printer service. Ask for Eddie if you require help with Brother, HP
DesignJet and other printers.
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Nameplates for the M475dn & Flow M525
LPT offers its active customers free technical support weekdays from 8 a.m. to 6
p.m. CST. The direct, toll-free number is
866-947-9295.
LPT
Try LPT Remanufactured Printers  888-444-8778
SPECIALS
PRICES VALID THROUGH AUG 15, 2016 WHILE QUANTITIES LAST
REMANUFACTURED P4015 FUSER WITH
COMPATIBLE SLEEVE
RM1-4554-RA: $149
SERVICE STATION FOR DESIGNJET 500/800
C7769-60374-N: $139
NEW COMPATIBLE 4250 FUSER ON EXCHANGE
RM1-1082-ETN-NX: $79
TRANSFER & ROLLER KIT FOR M855/M880Z
D7H14A-N: $315
ADF ROLLER AND SEPARATION PAD FOR M525,
M630, M775, SCANJET N6300
L2718A-N: $69
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Prsrt Std
U.S. Postage
PAID
Permit #168
Madison, WI
LIBERTY PARTS TEAM INC.
3517 W. BELTLINE HWY.
MADISON, WI 53713
888-444-8778
SPECIAL
New compatible 4250/4350 fuser on exchange
RM1-1082-ETN-NX: $79
Call LPT toll-free: 888-444-8778.
Price valid thru Aug. 15, 2016 while quantities last.