Analysis in Media Xpress
Transcription
Analysis in Media Xpress
TAM Media research Media Xpress by TAM Media Research INTRODUCTION TO MEDIA XPRESS Performing an analysis in Media Xpress 1 2 3 4 5 6 Figure 1 To conduct an analysis, there are some basic choices that need to be made across the various functions of the software. These choices that need to be set before processing an analysis are explained below. The numbers below are corresponding to fig 1. 1. ANALYSIS The analysis function requires the user to make a choice of the analysis that it wants to perform from the available modules. 1. The analysis window would be divided in two parts, as shown above. In the right hand side vertical window, there are four bars and click buttons that show the analysis classified on the basis of ‘Trends’, ‘Programmes’ , ‘Planning’ and certain ‘Advanced’ modules. 2. Clicking on each of the tabs, in the right hand side window, and an entire list of modules under that division appears. To choose within that division, just ‘click’ on the name of the analysis that is required. 1 TAM Media research Media Xpress by TAM Media Research 3. After clicking on the required analysis, two things appear in the right hand side window. This will be: 2. The analysis name 3. Analysis option This will ask for certain options to be filled in. For e.g., time period in case of modules listed under ‘Trends’, which will be the time period at which the TRP are picked up. Each of these options are explained with the respective modules. 2. MARKETS In this function, the user only needs to choose the markets for which he wants to conduct the analysis. 1. On clicking the ‘Markets’ tab (labeled as 2 in fig 1), the following window will be generated. 2. This window will contain two divisions for two kinds of markets-those, that existed before the expansion happened in the markets captured by TAM and those after it. Clicking on one, will automatically cause a selection on the corresponding markets in the other. 3. Choose the required markets by clicking on the required market name in either of the windows 2 TAM Media research Media Xpress by TAM Media Research There is also an option for creating various market groups. To create such groups, click on the’ market group’ button in the right hand side bottom corner of the window. Clicking on this button opens a new window that shows option for ‘create group’,’ delete group’ and ‘copy group’. 1. To create a new group, just press ‘ctrl+click’ on the names of the markets that need to be selected and click on the ‘create group’ button. 2. Enter a name for the group and the new group would be formed. 3. To include the market groups in analysis, click on the check box for the market group name and click on ‘OK’, the market name would be included in the analysis. 4. In the following figure, Maharashtra has been made as the new market. 3 TAM Media research Media Xpress by TAM Media Research 3. CHANNELS 1. By clicking on this particular function (No. 3 in figure 1), a window with a list of channels would appear. Choose the required channels by clicking on the check box with it. 2. The right hand side box of the window is divided in two parts. The channel selections would appear in the top half. In the bottom half, there is an option to choose to channel groups. By clicking on ‘channel group’ button a new window would be displayed. In this window, there is an option for ‘Create group’, ‘Delete group’ and ‘Copy group’. 5. To create a new group, just ‘ctrl+click’ on the names of the channels that need to be selected and click on the ‘create group’ button. 6. Enter a name for the group and the new group would be formed. 7. To include the channel groups in analysis, click on the check box for the channel group name and click on ‘OK’, the channel name would be included in the analysis. 4 TAM Media research Media Xpress by TAM Media Research 4. AUDIENCE This option lets one choose the audience across which the analysis that needs to run. This window opens on clicking on the ‘button 4’ as shown in figure1. 1. The window that appears has two options for ‘Pre Defined TG’ and also for ‘User Defined TG’. 2. In case of ‘Pre Defined TG’, one just needs to click on the required definition and it would appear in the right hand side window of ‘TG packs’ and hence would be included in the analysis. 3. In case of ‘User defined definition’, just click on the required combinations for the definition and ‘save definition’ 5 to include it in the analysis. TAM Media research Media Xpress by TAM Media Research 5. DAYPARTS In the dayparts option, the user needs to choose the required time period for which he wants to conduct the analysis. 1. Choose the required combination of period, time band and days to click ‘OK’ to include it in the analysis. 2. Choose the required week and year of analysis. The first Sunday of the year would be displayed as Week 01 of the corresponding year. The dates of the period would appear in the date’s boxes automatically. Exact dates can also be specified for analysis, so can the specific parts be. 3. To input more definitions in the analysis, click on next day parts. Within the daypart option, there is an option of’ viewer definition’ at the bottom of the window. Clicking on this window, will give an option of choosing viewer type. The options as displayed are: i. Continuous time: By this, the user would be able to specify analysis amongst audience who has watched eth particular time period for some specified minutes continuously. ii. Average viewer (continuous):By this users can specify analysis amongst audience who have watched a particular time band for some specified minutes(%) continuously. 6 TAM Media research Media Xpress by TAM Media Research iii. Average viewer (discontinuous): By this users can specify analysis amongst audience who have watched a particular time band for some specified minutes(%) discontinuously. iv. Any minutes: By this users can specify analysis amongst audience who have watched a particular time band for some specified minutes either continuously or discontinuously. 7 TAM Media research Media Xpress by TAM Media Research 6. PROCESS On making these selections, the icons for all these functions in fig 1 would become green; this indicates that the selection is complete. After that, just click on the process tab (tab 6 on Figure 1) to get the analysis. 8 TAM Media research Media Xpress by TAM Media Research COMMON TERMS USED IN OUTPUT In a typical Xpress output, there are certain heads which are always displayed. Part of a module output is as: Channel: This would display the channel name for which the data is displayed. So, this column would contain entries of TV channel names like Star plus, Sony entertainment television, etc. Date/Day/Time: These columns would display the time and duration of the program or daypart for which the analysis is being run. 9 TAM Media research Media Xpress by TAM Media Research Start Time/End Time: In case of programme analysis, these heads would appear which would display the start and end of specific programme episode for which the row entry is displayed. DUR {min} Duration in minutes, would display the duration of the episode or the time of the episode for which the analysis has been conducted. Programme Name/genre/language The name, genre, language particulars of a programme is displayed if a particular programme is chosen for the analysis. Another part of the output: 10 TAM Media research Media Xpress by TAM Media Research Reach (‘000) This is the total number of people that have seen the programme atleast once. Its unduplicated audience of the programme.This is an absolute number, expressed in thousand and it specifies the total number as reached upto that particular telecast against which it is mentioned. For e.g., in the given output, 802(‘000) is the total number of people that watched the programme Jassi ever. TVRs TVR or television rating points is calculated by dividing the addition of average time for which programme has been viewed by each viewer to the total number of viewers. In other words, TVRs is the average number of people who have viewed the complete programme. It can also be stated as the average time period for which the programme was viewed by all the viewers. So, in the given output, when the TVR column says 5.44 it means that 5.44% of the universe watched the full programme or that the programme was watched 5.44% by the viewers. RCH (‘000) This column represents the reach for that particular telecast. That is, it displays the audience or the number of people that the program has reached in that telecast or those that have watched that episode even if its not for full time duration(this is where it differs from reach (‘000) column) . RCH (%) This is the RCH expressed in % terms. This just tells the % of total number of people out of the universe, who have viewed that program, atleast for minute. So, in the given example, the 14.08 in the RCH (%) column means the percentage of total number of people of the entire universe who have seen th programme even for 1 minute are 14.08. Grs RCH 11 TAM Media research Media Xpress by TAM Media Research It’s just an addition of the total number of people who have ever watched the programme even for 1 minute.It’s a cumulative addition of RCH column. In the given example, 844 is the total number of people who have ever been reached by Jassi. Grs RCH (%) It’s the total number of people who have ever been reached by a programme, expressed as a percentage of the universe. In the given example, 19.70 would mean that 19.70% of the total universe has watched Jassi atleast for 1 minute. Reach at particular frequencies (Reach at 1+, 2+, etc) This is the total number of people who have watched the program at the frequency or that number of times. So, a figure of 19 in Reach at 1+ means that the number of people who have watched the programme more than once is 19(‘000). Time spent (Univ) This is the average time spent by each person in the universe watching the channel/Programme. Time spent (view) This is the average time spent by each person in the viewers, watching the channel/Programme. This assumes the set of viewers as the base. 12 TAM Media research Media Xpress by TAM Media Research INDEX OUTPUTS USEFUL FOR BROADCASTERS 1. How have I performed in the past? /Have I been gaining or losing viewership?(across weeks/ months/quarters) MODULE USED: Trends by weeks/months/quarter 2. What is my reach across different day parts? MODULE USED: Cumulative reach by dayparts 3. How has been my performance (viewership) across different dayparts, across weeks? MODULE USED: Reach across different dayparts-weeks 4. What’s my Channel share as per day parts and weeks? MODULE USED: Channel share By Dayparts-Weeks 5. How popular are my programmes? /How have my programmes been performing? 6. Which programme I need to promote/push? MODULE USED: Programme performance 7. How much of the universe is my programme reaching? MODULE USED: PROGRAMME REACH AND FREQUENCY 8. How loyal are my viewers? 9. Which day part/programme has maximum new triers? MODULE USED: LOYALTY 10. On which days do I gain more viewership? /Which are my strength areas? MODULE USED: Trends by days 11. Which geographical region am I strong in? 13 TAM Media research Media Xpress by TAM Media Research MODULES USED: TRENDS BY CITY 12. What’s the profile of my viewer? 13. What are the kind of viewers my competitor is attracting? MODULE USED: Viewer profile 14. To which channel am I losing my viewers? MODULE USED: Audience tracking 15. Which channels are sharing my viewers? /Which channels are being watched along with my channel? MODULE USED: Duplicate Viewing OUTPUTS USEFUL FOR PLANNERS 1. How has a particular channel been performing over the chosen time period(quarter/month/week) MODULE USED: Trends by quarter/month/week 2. Which part of the day has a particular channel been performing well in? MODULE USED: Channel share by dayparts-weeks 3. How many people will a particular programme be able to reach? MODULE USED: PROGRAMME REACH AND FREQUENCY 4. Does a particular programme match the profile of my users? MODULE USED: Profile 5. There are more new triers or repeaters on a particular programme. MODULE USED: loyalty 6. Do the strong markets of the serial and my brand match? MODULES USED: TRENDS BY CITY 14 TAM Media research Media Xpress by TAM Media Research 7. Are the two channels I want to place ads in sharing similar viewers? MODULE USED: Duplicate Viewing 8. Have my spots been delivered as scheduled? MODULE USED: Brand spot listing 9. How has a particular break performed? MODULE USED: Break performance 10. Which spot has delivered how many spots/spent how much/attracted how many GRPs? MODULE USED: Spot summary 11. Will my plan be able to achieve its target? MODULE USED: Spot reach and frequency-Pre 12. How effective has my plan has been in achieving its target? MODULE USED: Reach and frequency-post OUTPUTS USEFUL FOR PRIVATE PRODUCTION HOUSES 1. What’s the reach and average frequency of my programme? MODULE USED: Programme Reach and frequency 2. Is my channel gaining or losing popularity in the specified time period? MODULE USED: Trends by weeks/months/quarter 3. How has a particular episode performed? MODULE USED: Trends by days 15 TAM Media research Media Xpress by TAM Media Research 4. Which kind of audience does my programme attract? MODULE USED: Profile 5. How loyal are my viewers? MODULE USED: Loyalty 16 TAM Media research Media Xpress by TAM Media Research Some common outputs, as used by BROADCASTERS: 1. How have I performed in the past? /Have I been gaining or losing viewership?(across weeks/ months/quarters) Every broadcaster needs to know how the viewership patterns have been changing for it over a period of time. Performance over a time period would help him access if the viewers are sticking to the channel or are they shifting from it. For this kind of information, a module which will tell the change in viewership over specific time periods would be required.Hence, the ideal module would be Trends by weeks/months/quarter. MODULE USED: Trends by weeks/months/quarter PROCEDURE: i In the ‘Trends’ tab in analysis window, choose ‘trends by quarter/month/week’ (as required) module. ii Make the required selections for rest of the options as explained above. iii The module will display the output for trends shown by the channel . iv To make the run for a particular programme, choose the corresponding day part and the result would show the trend as displayed by a programme. v Process the modules. The output would appear as: 17 TAM Media research Media Xpress by TAM Media Research *The spots used for example are underlined in the figure. How to use the output: Ø The output would show how the TVRs have been changing over a period of time. In the given output, when we look at the TVR column, we see that the TVR for week 39, time slot, 21:30 to 21:59 is 11.88, whereas for the same slot in the next week (week 40) it is 11.38.This shows that the total number of people watching my programme fully or the time on average for which my programmes are being viewed has fallen. Ø But we can also look at the absolute figures for viewership that are provided by the reach column. In this example, when we look at the reach figures for the aforementioned slot in week 39, they are 2304 whereas reach by week 40 has reached 2338. Ø Another important parameter that can be looked into is the hare of the channel. In our example, the share of star plus for the mentioned time slot is 40.11 whereas in week 40 it is 38.79. These figures would help the broadcaster know, if the amount of viewership is falling over the required time period. The figures for “others” and “any channel” display the data for channels except “Star Plus” and” All” the channels respectively. 18 TAM Media research Media Xpress by TAM Media Research 2. What is my reach across different day parts? A Broadcaster needs to know which part of the day attracts more viewers on his channel. By gaining this kind of information, he will have knowledge about which time slots of his channel are liked by viewers. For this information, the most suited module would be ‘Cumulative needs by dayparts’, which gives a broad view of the viewers attracted during different dayparts. MODULE USED: Cumulative reach by dayparts Procedure: i. In the ‘Trends’ tab in analysis window, choose ‘Cumulative reach by dayparts’. ii. In the daypart option, define the dayparts on which you want to conduct the analysis. iii. Make the required selections for rest of the options iv. Process the modules. Output would look like: How to use the output: Ø It shows a cumulative figure over the chosen time period for how the dayparts have been behaving. For e.g., in this example, we know that in the specified daypart (chosen to be time period upto 12 in the morning) the reach of Star plus (in terms of %)is 42.63, whereas in case of second day part (from morning 12 to 3 in the morning) it is 77.80.So, in this case, we know that Daypart 2 is stronger for Star plus than daypart 1. Ø Similar information about the competitors can be used to devise strategies for targeting the right kind of audience. 19 TAM Media research Media Xpress by TAM Media Research The figures for “others” and “any channel” display the data for channels except “Star Plus” and” All” the channels respectively. 3 How has been my performance (viewership) across different dayparts, across weeks? A broadcaster would need to know if the viewership of his channel is changing across different dayparts over a period of time. MODULE USED: Reach across different dayparts-weeks Procedure: i. In the ‘Trends’ tab in analysis window, choose ‘Reach across different dayparts-weeks’. ii. In the daypart option, define the required dayparts. iii. Make the required selections for rest of the options. iv. Process the modules. A part of the output would be as: How to use the output: Ø This output helps in analyzing both the trends across dayparts and the behavior of these dayparts across week also.So; this tells how the performance of the dayparts fluctuated with weeks. In the given output, if we look at the reach (%) figures for Star plus, we see that while the 20 TAM Media research Media Xpress by TAM Media Research reach of star plus in the first daypart if fluctuating (42.63 to 45.73 to 41.26) over the three specified weeks, in case of the second day part (which is incidentally the second half of the day in this case-12pm to 3am), the reach is continuously rising (80.17 to 80.08 to 85.94). Ø Another point of view of looking at this information would be to observe the change in audience with a change in programmes or their schedules. For e.g., in this case we have seen that the second half of Star plus is gaining the reach along the weeks.So, in case there has been a change in schedule in the second daypart, it is evidently being liked by the viewers and hence the reach is rising. The figures for “others” and “any channel” display the data for channels except “Star Plus” and” All” the channels respectively. 4. What’s my Channel share as per day parts and weeks? In today’s competitive scenario it is very important for a broadcaster to know his position as compared to other channels. The TVRs across and share of channel are required too judge a broadcaster’s position as compared to rest of the market. This information can be given to the broadcaster using ‘Channel share by dayparts-weeks’ module. MODULE USED: Channel share By Dayparts-Weeks Procedure: i.In the ‘Trends’ tab in analysis window, choose ‘Channel share By DaypartsWeeks’. ii.Choose the required dayparts in the ‘Daypart’ option, for which the analysis is required. iii.Make the required selections for rest of the options iv.Process the modules. The output would appear as: 21 TAM Media research Media Xpress by TAM Media Research How to use the output: Ø This would help the broadcaster observe which day parts are gaining or losing or in observing which day parts form the strength or weakness of the channel. For e.g., in the given case, when we look at Star plus’s figures for dayparts across weeks, we observe that it has very less viewership share in daypart 1(around 5) and also we see that this figure has increased in the Week 42.Whereas, viewership in daypart 2 has remained same across the weeks (around 28%).This tells us that while the viewership share for Star is much higher in the daypart 2,it is increasing slowly in daypart 1 also. Ø Similar results can be obtained for competition and hence a competition analysis can be done. For e.g., this information about Star plus can be used by other channels to schedule their dayparts, etc. 5. How popular are my programmes? /How have my programmes been performing? Every broadcaster needs a feedback on how well the programmes being telecast have been received by the viewers. In this case, he would need all the parameters that speak about the programme’s performance. A very comprehensive module for the same is ‘Programme performance’. 6. Which programme I need to promote/push? A broadcaster would want to know the reach and frequency of its programme to know how its performing. This information is required by the channel to know which 22 TAM Media research Media Xpress by TAM Media Research programme is not being viewed much by viewers and hence needs to be promoted or rescheduled. MODULE USED: Programme performance Procedure: i.Open the analysis window and in the ‘Planning’ tab choose the analysis ‘Programme performance’. Make the required selections in rest of the options. ii.From the pop-up window that appears, choose the programme for the analysis, by choosing genre, language, keyword or either of these in combination with appropriate day part. iii.Make the required selections for rest of the options. iv.Process the modules. How to use the output: Ø The reach and frequency as displayed in the output would tell the broadcaster how the programme is performing. Now, in the given output, the details have been displayed for the programme ‘Jassi Jaisi Koi Nahi’. From the available figures, we can study the 23 TAM Media research Media Xpress by TAM Media Research programme for various parameters. For e.g., we see that the TVRs and reach figures peak for the Prime time telecast of Jassi. Ø Also, from the output, we know how much share of viewership the programme is attracting by studying the channel share.So,for this case, we see that Jassi has been able to attract channel share from 14 to around 22,which means that the programme has been able to attract viewers substantially and hence is good for the channel. 7. How much of the universe is my programme reaching? From a broadcaster’s point of view, it’s very important how much viewership a programme is attracting. This information is used by the broadcasters gain advertising revenues. The module which explicitly gives this information as required by the broadcaster is Programme reach and frequency. MODULE USED: PROGRAMME REACH AND FREQUENCY PROCEDURE: i.In the ‘Planning’ tab in analysis window, click on ‘Programme reach and frequency’ to choose it as the selected module. ii.From the pop-up window that appears, choose the programme for the analysis, by choosing genre, language, keyword or either of these in combination with appropriate day part. iii.Make the required selections for rest of the options. iv.Process the modules. The output would be displayed as: The output would appear as: 24 TAM Media research Media Xpress by TAM Media Research How to use the output: Ø The reach and frequency as displayed in the output would tell the broadcaster the reach and frequency of a programme. Now, in the given output for Jassi, we see that the reach figures peak for the Prime time telecast of Jassi (around 600 for prime time and 300 for afternoon timings). Ø Now, if we look at the RCH column in the output, we would observe that the % Reach for Jassi episode’s is fluctuating between 10 to 15 in the prime time. This information is also very important from the point of selling the space to the advertiser for earning revenues, because the buyer would want to know the reach of audience, a programme attracts, before buying out the space. Ø We also know from the given output, how many viewers at specific frequencies has the programme been able to attract.Now,in this case, when we look at the second row, we know that viewers(in %) that have watched the programme more than once is 18 and those who have done it more than twice is 3. 8. How loyal are my viewers? Every broadcaster would want to know if the viewers of his channel continue to watch his programmes or are they shifting to other channels. This kind of information that tells 25 TAM Media research Media Xpress by TAM Media Research about the loyalty of the viewers can be captured in the module in the ‘Advanced’ mode called ’loyalty’. 9. Which day part/programme has maximum new triers? A broadcaster would need to know if he is receiving new viewers for his channel or the same old viewers continue to watch it. This will tell him how many people are trying out his channel. An appropriate module for this kind of information is ‘Loyalty’. MODULE USED: LOYALTY This Module can be used in two ways: Ø Daypart: This can be used to extract the above mentioned information for specified daypart options. Ø Programme: In this part, the loyalty of the viewers is known programme wise. In this case, the specifications for the programme will have to be provided in the window that opens for ‘Genre/language/keyword’ details. PROCEDURE: i.In the ‘advanced’ tab in analysis window, choose ‘loyalty’. ii.Choose whether you want to conduct the analysis by day part or programme. iii.Make the required selections for rest of the options. iv.Process the modules. 26 TAM Media research Media Xpress by TAM Media Research The output would look like: How to use the output: This module will give measure loyalty in form of NEW TRIER: This figure tells the % of people who are watching or trying the programme for the first time. FRS: This figure tells us the viewers who have revisited the programme for the first time or those that are first time repeaters. SUB: This tells the viewers who are not revisiting the programme first time and have visited it before, more than once. %NEW: This tells that out of the total viewers what the percentage of new triers is. %REPEATERS: This tells that out of the total viewers what the percentage of triers who are not watching the programme for the first time. LOYALTY INDEX: Ø In the given example, in the highlighted row, we see that the total viewers as reached by the specified daypart are 6.88.Now, looking at the next column, we see that the viewers who watched during that duration for the first time or are first time viewers are 0.29%.The next column specifies that the viewers who are repeating for the first time are 4.03 and those repeating for the second time are 2.56. 27 TAM Media research Media Xpress by TAM Media Research Ø Columns for ‘%New’ and ’%Repeater’ show the percentage figures for new and repeat viewers.So, in this case we see that while the new viewers are only around 4-5 %, the repeat viewers are more than 95%.Now,from this kind of information the broadcaster would know there needs to be an increase in marketing efforts so that the number of viewers who try out the specified dayparts increase. 10. Which geographical region am I strong in? Every broadcaster would want to know, which geographical region is he strong in. This will give him an idea of the kind of audience he is appealing to and also the one’s on whom is he missing out. This kind of information can be gained from the ‘Trends by City’ module. MODULES USED: TRENDS BY CITY PROCEDURE: i.In the ‘Trends’ tab in analysis window, choose ‘Trends by cities’. ii.Make the required selections for rest of the options iii.The module will display the output for trends shown by the cities. iv.Process the modules. How to use the output: Ø By observing the reach of a programme as shown by various cities the popularity of the programme in different regions or different kinds of culture can be observed. For e.g., in the given output, if we compare the share figures of the Sony for the given daypart across the two chosen cities, we see that while the channel share of Sony in Mumbai is 14.11,it is 10.44 in Delhi, we can say that it 28 TAM Media research Media Xpress by TAM Media Research is more popular in Mumbai as compared to Delhi. We also see that the time spent and the TVRs figures are also less for Delhi as compared to Mumbai. Ø To counter the competition, the same analysis can be used to discover the areas in the competitor’s kitty. 11. What’s the profile of my viewer? Every broadcaster would want to know what kind of viewers watch which daypart or programme of his channel, so that he can decide which genre of programmes to be telecast for which audience .A module that tells which kind of programmes appeal to which viewers is ’Profile’. MODULE USED: Profile This Module can be used in two ways: Ø Daypart: This can be used to extract the above mentioned information for specified daypart options. Ø Programme: In this part, the profile of the viewers is known programme wise. In this case, the specifications for the programme will have to be provided in the window that opens for ‘Genre/language/keyword’ details. PROCEDURE: i In the ‘Advanced’ tab in analysis window, choose ‘Profiles’. ii Choose whether you want to conduct the analysis by day part or by programme. Make the required selections for rest of the options iii The audience function is the most important part of running this analysis. In case of this option, choose the various profile of audience that you want to make the choice among. iv Process the modules. 29 TAM Media research Media Xpress by TAM Media Research How to use the output: Ø The profile of audience would give output in the form of TVR, viewership % and also channel share. In addition, the net index figure in the output would show the kind of audience that watch the programme. An index of more than 100 would show the suitability of the daypart with the profile and opposite is the case for less than 100 index. For e.g., In this case, we know that the chosen daypart/programme was popular more with CS35+ than CS 15-35,because,the index for later is 130 while for the former its only 80.This information can be used by the broadcasters to know what kind of viewers like what programme. Ø This information about the competitor can be used to know which are the kind of audience that competitor is attracting in which time slot and hence in deciding what should be strategy of the broadcaster. Ø By observing the index figures over different time periods, we can also know, if the profiles of viewers for a specific daypart / programme changing. 12. To which channel am I losing my viewers? 30 TAM Media research Media Xpress by TAM Media Research The viewers for any channel keep shifting from one channel to the other. Its very important for the broadcaster to know, which channel attracts its viewers during different time periods/programmes.This kind of information can be revealed by ‘Audience tracking’ module. MODULE USED: Audience tracking PROCEDURE: i. In the advanced tab in analysis window, choose ‘Audience tracking’. ii. Choose the channels that require to be compared. iii. Make the required selections for rest of the options. iv. Process the modules. How to use the outputs: Apart from the particulars like timing, date, etc. the other variables as displayed in the output would be: Total and retained customers for the channel: This gives a minute by minute detail of how many viewers are on the channel and how many are retained in the 31 TAM Media research Media Xpress by TAM Media Research next time unit. For e.g., in the given case, in the highlighted time period,2.02 is the total viewers(%) of Sony, out of which 1.07 are those retained from the last minute. Gained from Also, along with that it also shows the comparison against the other chosen channels, in terms of the number of audience that have been gained from or lost to the other chosen channels in percentage terms. This part has three columns, which show in percentage terms, the new viewers, those gained from another chosen channel (in this case star plus) and a third column that shows viewers gained from others. In this example, the increase in viewers of Sony (2.02 from 1.07)is from Star(0.95) as shown in the ‘Gained from’ column. Lost to This again contains three columns that tell the people who have stopped watching, those that are gained from another specified channel (Star plus in this case) and thirdly, the viewers lost to ‘others’. Ø This information can be used to analyze, what is the trend of migration of channel viewers and how do they need to work upon that. Since it gives the details of channel viewing minute by minute, it can help analyzing the exact details of where and why it lost out to the competitors. For e.g., in this case we know that in the second minute Sony snatched 0.95% viewers from Star. Ø Also, this kind of information can be used for tracking the channels to which major viewership share is being lost. For e.g., in this case, we know that in 3rd minute Sony lost 1.41 % viewers to some channel other than star. This channel can be found out by similar analysis of Sony against other channels and reasons for losing the viewer can be found out. 13. Which channels are sharing my viewers? /Which channels are being watched along with my channel? Viewers often watch more than one channel simultaneously (shifting from one channel to another).A broadcaster would be interested in knowing such information because such channels form a potential threat to his viewers. MODULE USED: Duplicate Viewing This Module can be used in two ways: 32 TAM Media research Media Xpress by TAM Media Research Ø Daypart: This can be used to extract the above mentioned information for specified daypart options. Ø Programme: In this part, the behavior of the viewers is known programme wise. In this case, the specifications for the programme will have to be provided in the window that opens for ‘Genre/language/keyword’ details. Procedure: i.In the advanced tab in analysis window, choose ‘Duplicate viewing’. ii.Choose whether you want to conduct the analysis by day part or programme. iii.Make the required selections for rest of the options iv.Process the modules. The output would be as: How to use the output: Ø The out put would be in the form of a matrix for the specified channels. It will tell, how many percentage of audience of one channel were also watching the other channels (in breaks).For e.g., in the above output, 89% of Sony’s viewers were watching Star in the specified day part. Similarly, 83% of Star’s viewers were watching Sony during the specified day part. So, we see that Sony and Star shared a major chunk of similar viewers in the specified time band. 33 TAM Media research Media Xpress by TAM Media Research OUTPUTS FOR USE BY PLANNERS 1. How has a particular channel been performing over the chosen time period (quarter/month/week) For the planning process, every planner needs to have knowledge of how the different channels have been performing over the past few weeks/months or quarters. This information is important for the planner because he needs to know the kind of GRPs, he would be able to achieve with which channel. To gain this information, the planner needs to go to the ‘Trends by quarter/month/week’ module. MODULE USED: Trends by quarter/month/week PROCEDURE: i In the Trends tab in analysis window, choose ‘Trends by quarter/month/week’ (as required). ii Make the required selections for rest of the options iii The module will display the output for trends shown by the channel .To make the run for a particular programme, choose the corresponding day part and the result would show the trend as displayed by a programme. iv Process the modules. The output would appear as: 34 TAM Media research Media Xpress by TAM Media Research How to use the output: Ø In the given output example, by looking at the TVR column, that Star usually achieves a TVR of 11 to 12 during the specified time period(in this case 21:30 to 22:30).Another point the planner would be able to access is that these TVRs remain constant across the time period specified(week 39 and 40). 2. Which part of the day has a particular channel been performing well in? After the planner has a list of channels he plans to advertise in, it is important for him to know, what kind of audience he would be able to attract in which time duration, so that he is broadly able to classify, which part of the day he should advertise in which channel. This information can be gained from the ‘Channel share by dayparts-weeks’ module. MODULE USED: Channel share by dayparts-weeks Procedure: i In the ‘Trends’ tab in analysis window, choose ‘Channel share By Dayparts-Weeks’. 35 TAM Media research Media Xpress by TAM Media Research ii Make the required selections for rest of the options iii Process the modules. The output would appear as: How to use the output: Ø The output as shown, would display Reach, TVR and share of the channel in a particular daypart and week wise. This would help the planner observe which day parts are gaining or losing or in observing which day parts are appropriate for planning the advertising on the basis of estimation of audience across dayparts. For e.g., in this case, we see that the planner would be able to observe from the output, that Star is able to attract a TVR of around 0.29 during the first daypart and around 4-5 in the second daypart.Also,this TVR is not showing any major trends over the analyzed 4 weeks and is more or less fluctuating. 3. How many people will a particular programme be able to reach? Every planner has to deliver some amount of GRPs from its plan.So, its very important for him to know, how much Reach and frequency would particular programme deliver. This information can be attained by him using the ‘Programme reach and frequency’ module. MODULE USED: PROGRAMME REACH AND FREQUENCY PROCEDURE: i In the ‘Planning’ tab in analysis window, click on ‘Programme reach and frequency’ to choose it as the selected module. ii From the pop-up window that appears, choose the programme for the analysis, by choosing genre, language, keyword or either of these in combination with appropriate day part. 36 TAM Media research Media Xpress by TAM Media Research iii Make the required selections for rest of the options. iv Process the modules. The output would be displayed as: How to use the output: Ø Since this gives information regarding TVRs, reach, etc., it can be used by the media planner for quantitatively analysis and deciding how to achieve the required level of GRPs.For e.g., in this case, if we look at the TVR figures, we know the kind of GRP s that can be achieved by the planner by advertising in the chosen programme. Ø In addition, if there is some frequency level that the planner wants to achieve, by looking at average frequency figures, 1, 1.16,etc. in this case, he would know, what kind of frequencies he would be able to achieve for the ad by advertising in a programme. So, it can be used as a pre planning tool to judge programme’s usefulness of the campaign. 37 TAM Media research Media Xpress by TAM Media Research 4. Does a particular programme match the profile of my users? Before working out a plan, a planner needs to know what genre of programmes he should advertise in. For this kind of information, he needs to know, what profile viewers a particular programme attracts. MODULE USED: Profile This Module can be used in two ways: Ø Daypart: This can be used to extract the above mentioned information for specified daypart options. Ø Programme: In this part, the profile of the viewers is known programme wise. In this case, the specifications for the programme will have to be provided in the window that opens for ‘Genre/language/keyword’ details. PROCEDURE: i In the ‘Advanced’ tab in analysis window, choose ‘Profiles’. ii Choose whether you want to conduct the analysis by day part or by programme. Make the required selections for rest of the options iii In case of audience option, choose the various profile of audience that you want to make the choice among. iv Process the modules. 38 TAM Media research Media Xpress by TAM Media Research How to use the output: Ø The net index figure in the output would show the kind of audience that watch the programme. An index of more than 100 would show the suitability of the daypart with the profile and opposite is the case for less than 100 index. For e.g., In this case, we know that the chosen daypart/programme was popular more with CS 35+ than CS 15-35,because,the index for later is 130 while for the former its only 80.This information can be used by the planner to advertise for products targeted at age group 35+. 5. There are more new triers or repeaters on a particular programme. A planner needs to know whether a particular programme has mainly new or repeat triers.This kind of information is generally used by planners in deciding whether a particular campaign needs to cover maximum reach or does it want to capture same kind of audience a number of times. To make such decisions, it gets the information about the loyalty of viewers from the ‘Loyalty’ module. MODULE USED: Loyalty 39 TAM Media research Media Xpress by TAM Media Research PROCEDURE: i In the ‘advanced’ tab in analysis window, choose ‘loyalty’. ii Choose whether you want to conduct the analysis by day part or programme. iii Make the required selections for rest of the options. iv Process the modules. The output would look like: How to use the output: This module will give measure loyalty in form of NEW TRIER: This figure tells the % of people who are watching or trying the programme for the first time. FRS: This figure tells us the viewers who have revisited the programme for the first time or those that are first time repeaters. SUB: This tells the viewers who are not revisiting the programme first time and have visited it before, more than once. %NEW: This tells that out of the total viewers what the percentage of new triers is. %REPEATERS: This tells that out of the total viewers what the percentage of triers who are not watching the programme for the first time. Ø Looking at this information, we see that the figures in the ‘repeater’ column are on the higher side (95, 85, etc).So, if the planner wants repeat 40 TAM Media research Media Xpress by TAM Media Research advertising for his product, it would be useful for him to advertise in the given programme. 5. Do the strong markets of the serial and my brand match? Its important for a planner to know, which kind of programmes are popular in the market where his target group is placed. This kind of information will help him target his advertising at the right niche of people. MODULES USED: TRENDS BY CITY PROCEDURE: i In the ‘Trends’ tab in analysis window, choose ‘Trends by cities’. ii Make the required selections for rest of the options iii The module will display the output for trends shown by the cities. iv Process the modules. How to use the output: Ø By observing the reach of a programme as shown by various cities the popularity of the programme in different cities can be observed. This information can be used by the planner to know whether the programme in which he wants to advertise is strong in a particular market (his target market) or not. For e.g., in the given output, if the product that is to be advertised is Delhi specific, the planner would choose not choose Sony but would look onto other channels that are more popular in Delhi. 7. Are the two channels I want to place ads in sharing similar viewers? Viewers often watch more than one channel simultaneously (shifting from one channel to another).A planner would be interested in knowing such information because in case the 41 TAM Media research Media Xpress by TAM Media Research planner wants to cover maximum reach, he would not to advertise on channels that share similar viewers. MODULE USED: Duplicate Viewing This Module can be used in two ways: Ø Daypart: This can be used to extract the above mentioned information for specified daypart options. Ø Programme: In this part, the loyalty of the viewers is known programme wise. In this case, the specifications for the programme will have to be provided in the window that opens for ‘Genre/language/keyword’ details. Procedure: i In the advanced tab in analysis window, choose ‘Duplicate viewing’. ii Choose whether you want to conduct the analysis by day part or programme. iii Make the required selections for rest of the options iv Process the modules. The output would be as: How to use the output: § The out put would be in the form of a matrix for the specified channels. It will tell, how many percentage of audience of one channel were also watching the other channels (in breaks) · For e.g., in the above output, 895 of Sony’s viewers were watching Star in the specified day part. Similarly, 835 of Star’s viewers were watching Sony during the specified day part. § This information can be used by the planner to make sure that he does not put his brand in channels that receive similar kind of viewers or else uses channels with similar viewers incase repeat exposure is desired. So, 42 TAM Media research Media Xpress by TAM Media Research someone desiring maximum reach would not advertise in Sony and Star both. 8. Have my spots been delivered as scheduled? There needs to be a check on whether a plan is delivered as scheduled .For this information the ‘Brand spot listing’ module is required, which will give monitoring information about the plan. MODULE USED: Brand spot listing PROCEDURE: i In the ‘planning’ tab in analysis window, choose ‘Brand spot listing’. ii On clicking on the module, a advertiser/product category/brand/brand variant window will appear. Choose the required particulars for the product for which the spot listing is required. iii After this, Genre/language/keyword detail window appears. In this window, choose the programme(s) in which the brands need to be checked. iv Also, choose the Normalized duration, which you want to choose as the base for considering the other parameters of the ad. v Make the required selections for rest of the options vi Process the modules. The output would be as: 43 TAM Media research Media Xpress by TAM Media Research How to use the output: The output would generate particulars of the programmes, where the ad appeared. This would include product category, advertiser, brand programme day, date, genre, name, language, start time and duration. In addition it would include various parameters like PA- Position of the ad (in the break) TA-Total number of ads (in the break) Product-This is the name of the product that has been advertised. Brand-The brand that was advertised Variant-The exact variant/detail of what was advertised. Cost- cost of the spot or of airing the ad at that spot. CPRP-cost per rating point is the cost that was borne by the advertiser for every GRP that was achieved. NORM TVR: This is the TVR that is calculated on the basis of normalized duration. Normalized duration is the duration that is chosen as the base duration for considering other the parameters of an ad like cost, TVR etc. 44 TAM Media research Media Xpress by TAM Media Research CPT- Cost per thousand. This is the cost incurred by the advertiser per thousand people reached. Ø This helps the planner observe the total campaign GRPs as delivered by a programme.For e.g., in this output, the addition of TVR column would be able to give the total GRPs as delivered for the advertiser ‘Procter and Gamble’. Ø This information can be used by the planner to track competition’s activity-the way he has used media resources and distributed his GRPs. Ø It can also be used to monitor the spots for one’s brand that have been delivered. 9. How has a particular break performed? To be able to access how useful it would be to advertise in a particular programme’s break, the TVRs for the previous breaks can be looked at. This information is available in the module ‘Break performance’. MODULE USED: Break performance PROCEDURE: i In the ‘planning’ tab in analysis window, choose ‘Break performance’. ii After this, Genre/language/keyword detail window appears. In this window, choose the programme(s) in which the breaks need to be analyzed. iii Make the required selections for rest of the options. iv Process the modules. The output would be as: 45 TAM Media research Media Xpress by TAM Media Research How to use the output: The output would generate particulars of the programmes, where the ad appeared. This would include programme day, date, genre, name, language, start time. In addition it would include various parameters like DUR-This will tell the duration of the entire ad. PA- Position of the ad TA-Total number of ads Commercial-The ad that was monitored(theme) Product-This is the name of the product that has been advertised. Brand-The brand that was advertised Variant-The exact variant/detail of what was advertised. Cost- cost of the spot or of airing the ad at that spot. CPRP-cost per rating point is the cost that was borne by the advertiser for every GRP that is achieved. Ø This module will deliver post campaign TVRs based on actual adex telecast information. It can deliver TVRs at programme, commercial and break level. In addition it allows analyzing the performance based on different TGs. For e.g., in this case, the analysis has been done at programme level, so the planner would 46 TAM Media research Media Xpress by TAM Media Research know that the kind of TVRs achieved in a particular programme’s break would be as given in the TVR column. Ø 10. In addition, it can be used to track competition activity. What are the total spots enjoyed by a particular brand? An advertiser would want to know how many spots its competitor has been able to get or the GRPs that he might have been able to achieve. This information would be available in the Spot summary module. MODULE USED: Spot summary Procedure: i In the ‘planning’ tab in analysis window, choose ‘Spot summary’. ii After this, Genre/language/keyword detail window appears. In this window, choose the programme(s) in which the breaks need to be analyzed. iii Make the required selections for rest of the options. iv Process the modules. How to use the output: The output is used to give a summary of the spots for the planner. 47 TAM Media research Media Xpress by TAM Media Research It gives a very comprehensive summary for over all view of the market. It tells that in a particular market what brands have been advertised for how much time and also the cost involved. It also tells what are the GRPs as attracted by each of the advertiser/product/brand. For e.g., In this case, we see that Sundrop brand has enjoyed 35 spots, achieved a GRP of 21 and spent 2680000 on advertising during the chosen time duration. 11. How effective my plan would be in achieving its target? Every planner would want to experiment with his plan and would try to judge the kind of GRPs it would be able to achieve before actually implementing it. This is possible in the Spot reach and frequency-Pre module, which allows the planner to choose a list of spots for the plan and then test its efficacy. MODULE USED: Spot reach and frequency-Pre Procedure: i In the ‘planning’ tab in analysis window, choose ‘Spot reach and frequency-Pre’. ii After this, there will be a window asking if the user wants to create a new log. On clicking on the ‘Create a log’ option, a window appears for creating a log. This window, allows to create a log ‘by Commercial/Programme’, ‘By daypart’,’By product/brand/variant’. iii On making the required selections, extract a list of spots in the specified selections .From the list of these available spots, devise a list of spots that are required in the schedule. iv Save this schedule. v Include this log file in the analysis window and make the required selections. vi Process the modules. How to use the output: The output gives assessment of how many GRPs would the plan be able to capture. This module is very useful because it helps the planner check his plan before putting it in the market. So, it gives him a chance to check and modify his plan as desired. 12. How effective my plan has been in achieving its target? 48 TAM Media research Media Xpress by TAM Media Research After the plan has been implemented, a planner would want to know how effective has plan was and whether it was able to deliver the required GRPs.This is possible with the Reach and frequency-post module. MODULE USED: Reach and frequency-post PROCEDURE: i In the ‘planning’ tab in analysis window, choose ‘Reach and frequencypost’. ii On clicking on the module, an advertiser/product category/brand/brand variant window will appear. Choose the required particulars for which the spot listing is required. iii After this, Genre/language/keyword detail window appears. In this window, choose the programme(s) in which the brands need to be checked. iv Make the required selections for rest of the options v Process the modules. The output would be as: 49 TAM Media research Media Xpress by TAM Media Research DUR-This will tell the duration of the entire ad. PA- Position of the ad TA-Total number of ads Product-This is the name of the product that has been advertised. Brand-The brand that was advertised Variant-The exact variant/detail of what was advertised. It would help one know how much a plan has been able to achieve its target. It will tell the reach and frequency performance at the Total, product, brand level. For e.g., in this case, the analysis has been done on advertiser level and the first row tells that, that spot of Procter and gamble was able to achieve a GRP of 0.15 and so on. This module can also be used to keep an eye on how successful the competitor is. 50 TAM Media research Media Xpress by TAM Media Research PRIVATE PRODUCTION HOUSES 1. What’s the reach and average frequency of my programme? MODULE USED: PROGRAMME REACH AND FREQUENCY From a production house’s point of view, it’s very important to know how much viewership a programme is attracting. This information is useful because it helps judge the popularity of the programme .The module which explicitly gives this information as required by the production houses is Programme reach and frequency. PROCEDURE: i In the ‘Planning’ tab in analysis window, click on ‘Programme reach and frequency’ to choose it as the selected module. ii From the pop-up window that appears, choose the programme for the analysis, by choosing genre, language, keyword or either of these in combination with appropriate day part. iii Make the required selections for rest of the options. iv Process the modules. The output would be displayed as: 51 TAM Media research Media Xpress by TAM Media Research How to use the output: Ø The output in this case would consist of the particulars of programme chosen like name, language, and genre, start and end time. The other variables would be TVR, RCH ‘000, RCH, Gross RCH, Average, Reach 000s, Reach 1+,2+ and at similar frequencies. Ø This module gives an idea of how successful a programme is. For e.g., in this case, by looking at the RCH column, we see that the chosen programme manages RCH of around 600 at the peak time. Ø Also looking at the reach at explicit frequencies, we can judge how popular it os.For e.g., in this case, we see that the reach at 1+ (in the highlighted row ) is 18 and that at 2+ is only 3. Ø It helps in knowing the Reach and frequency of events like tournaments, etc. 2. Is my programme gaining or losing popularity in the specified time period? Its important for a production house to know if the number of viewers being reached by a programme is increasing or decreasing over a time period. This can be done by Trends by weeks/months/quarter module. 52 TAM Media research Media Xpress by TAM Media Research MODULE USED: Trends by weeks/months/quarter PROCEDURE: i In the Trends tab in analysis window, choose ‘Trends by quarter/month/week’ (as required). ii Make the required selections for rest of the options iii The module will display the output for trends shown by a particular programme, by choosing the corresponding day part and the result would show the trend as displayed by a programme. Iv Process the modules. The output would appear as: How to use the output: Ø For a particular programme analysis, the analysis can be used to see how the programme has been performing over a period of time and hence can be used for strategic decisions. For e.g., in the given output, we see that the 53 TAM Media research Media Xpress by TAM Media Research share of the programme (in this case Jassi) for which the analysis has been conducted has remained more or less same. Ø The output would show how the TVRs have been changing over the specified time period. It would also show the reach over the time duration specified. For e.g., in this case, the TVRs maintain a constant level. Ø Another important analysis as given by output would be the change in the share of the channel by which one can observe the pattern for channel popularity as compared to the universe over a specified time period. Ø In addition, another point of view of looking at this information would be to observe the effect of change in audience in case of change in programme technique ,etc. 2. How has a particular episode performed? There continue to be various turns and major changes in serials.Its important for a production house how these changes affect a programme’s reach. MODULE USED: Trends by date PROCEDURE: i. In the ‘Trends’ tab in analysis window, choose ‘Trends by date’. ii. Make the required selections for rest of the options iii. The module will display the output for trends shown by the channel .To make the run for a particular programme, choose the corresponding day part and the result would show the trend as displayed by a programme. iv. Process the modules. The output would look like this: 54 TAM Media research Media Xpress by TAM Media Research How to use the output: From this output it would be possible to study for every episode of a programme, as to how successful it was and what’s the trend that reach has followed over every episode. For e.g., in the given output, we see that the TVR and reach both fall in the fifth entry.TVR from7.19 to 5.51 and Reach from 1095 to 826.Also, the channel share went down from 22.33 to 16.21.So,there the production house needs to see what caused such a fall. 6. Which kind of audience does my programme attract? A production house would want to know, what kind of viewers are watching its programme, so that the programme can be customized or scheduled accordingly. MODULE USED: Profile This Module can be used in two ways: Ø Daypart: This can be used to extract the above mentioned information for specified daypart options. Ø Programme: In this part, the profile of the viewers is known programme wise. In this case, the specifications for the programme will have to be provided in the window that opens for ‘Genre/language/keyword’ details. 55 TAM Media research Media Xpress by TAM Media Research PROCEDURE: i. In the ‘Advanced’ tab in analysis window, choose ‘Profiles’. ii. Choose whether you want to conduct the analysis by day part or by programme. Make the required selections for rest of the options iii. In case of audience option, choose the various profile of audience that you want to make the choice among. iv. Process the modules. How to use the output: Ø The profile of audience would give output in the form of TVR, viewership % and also channel share.The net index figure in the output would show the kind of audience that watch the programme. An index of more than 100 would show the suitability of the daypart with the profile and opposite is the case for less than 100 index. For e.g., in this case we see that the net index is higher in CS 35+ than in CS 15-35,this shows the programme is more popular in CS 35+ age group and hence this target group needs to be kept in mind. Ø To discover whether the profile of viewers for a programme is changing. 56 TAM Media research Media Xpress by TAM Media Research 7. How loyal are my viewers? A production house would want to know if its viewers are sticking to a programme. Such information would be known to the production house from the ‘loyalty’ module. MODULE USED: loyalty This Module can be used in two ways: Ø Daypart: This can be used to extract the above mentioned information for specified daypart options. Ø Programme: In this part, the loyalty of the viewers is known programme wise. In this case, the specifications for the programme will have to be provided in the window that opens for ‘Genre/language/keyword’ details. PROCEDURE: i. In the ‘advanced’ tab in analysis window, choose ‘loyalty’. ii. Choose whether you want to conduct the analysis by day part or programme. iii. Make the required selections for rest of the options. iv. Process the modules. The output would look like: How to use the output: This module will give measure loyalty in form of NEW TRIER: This figure tells the % of people who are watching or trying the programme for the first time. 57 TAM Media research Media Xpress by TAM Media Research FRS: This figure tells us the viewers who have revisited the programme for the first time or those that are first time repeaters. SUB: This tells the viewers who are not revisiting the programme first time and have visited it before, more than once. %NEW: This tells that out of the total viewers what the percentage of new triers is. %REPEATERS: This tells that out of the total viewers what the percentage of triers who are not watching the programme for the first time. Ø This information will help in accessing how popular the programme is or to what extent are the viewers loyal. The loyalty of the programme will help in accessing if a particular programme is being liked or watched regularly by the audience. For e.g., in this case, the loyalty index for the programme is around 65% and thus it enjoys loyal viewers. Ø It will also help judge the number of trials as changing across episodes. 58