Image Deposit Direct Training Guide

Transcription

Image Deposit Direct
Training Guide
Step-by-step instructions
on how to install and use
IMAGE DEPOSIT DIRECT (IDD)
©2008 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase Bank, N.A. Member FDIC
TRAINING MANUAL
TABLE OF CONTENTS
Image Deposit Direct Training Overview....................................................... 1
Training Objectives........................................................................................................... 1
Training Preparation ........................................................................................................ 2
How to Log in to the Web site......................................................................... 3
How to Create a Deposit ................................................................................. 5
Scan the Items.................................................................................................................. 5
Key Data and Submit Batch ............................................................................................. 10
How to Approve a Batch and Print the Batch List.............................................................. 13
How to Confirm Deposit............................................................................... 15
How to View a Batch and Individual Items ....................................................................... 15
How to Resolve Errors.................................................................................. 18
Set up and Scan the Error Batch ...................................................................................... 19
How to Find the MICR Line Correction Chart in Help ................................................................ 22
MICR Line Error Correction............................................................................................ 23
Keying Out of Balance Error Correction ........................................................................... 24
Void a Check .................................................................................................................. 26
How to Search for an Image ......................................................................... 28
Read an All Items Report.............................................................................. 31
How to Manage User Accounts..................................................................... 50
Quick Reference for User Accounts .................................................................................. 51
Roles and Functions ............................................................................................................... 51
User Names and Passwords ..................................................................................................... 51
How to Exit the Program .............................................................................. 52
Technical Support......................................................................................... 53
Disclaimer
This document contains information that is confidential and is the property of JPMorgan Chase & Co. It may not be copied, published
or used, in whole or in part, for any purpose other than as expressly authorized by JPMorgan Chase & Co.
JPMorgan Chase is licensed under Patent Numbers 5, 9 10, 988 and 6,032,137
Image Deposit Direct Training Overview
Training Objectives
At the conclusion of this training, you will be able to:

Log in to the Web site

Create a Deposit
o
Scan
o
Key
o
Approve
o
Submit

Review the Deposit History

Resolve Errors
o
Balancing Errors
o
Data Keying Errors
o
Out-of-Balance Errors
o
Void a Check
o
MICR Line Repair

Search for an Image

Read an All Items Report

Add a User
Detailed procedures for each of these objectives are included in this
document.
1
Training Preparation
1. Scanner set-up and installation must have already been completed.
2. Familiarize yourself with scanner instructions provided in the user
manual shipped with your scanner.
3. Verify that you have following:

Test Checks (included with your scanner)

Pen

Magic Marker or Scissors for damaging the MICR line
4. Set screen resolution to 1024 x 768.
;To change resolution:
-
Right Click in the open desktop area
Select Properties
Choose the Settings tab
Move the screen resolution slider as needed to reach 1024 x 768
5. If you are running other check scanner software on your computer, it
is highly likely that the JPMorgan Chase scanner may not operate
correctly
2
How to Log in to the Web site
1. Navigate to the web address: https://www.itms-online.com
Note:
This product enables you to research images for up to 25 Months (we
can recover for 4 years after that).
2. Log in using your assigned User ID and the new password you created
during installation.
3
3. Click Login.
RESULT: The Startup screen displays.
4
How to Create a Deposit
Scan the Items
This task begins on the Startup screen as shown below.
JPMC
1. Click Create Deposit.
Note:
The Batch Status screen lets you know what you have active in each
module for the create deposit process: Scan Items, Key Data, Balance
Batches, Approve Batches
5
Note:
•
Fill in the courtesy amount and legal line on three of the test checks.

Total the amounts of the checks to determine your batch amount.

Endorse your checks as you do in your current process.

Fan the checks to minimize static and ensure none are stuck together.

Tap the bundle of checks on a flat surface to square them up on the
leading edge (with checks facing you, the right side and bottom should
be even).
2.
Place checks in the scanner hopper unit.
Place large-size checks at the back of the batch to avoid double feeding
of checks.
Limit batches to around 150-200 checks to ease balancing and research.
Note:
•
Load the checks with the back of the check against the blue slider on the
Panini model scanner, or face up with the bottom of the check toward the
LED light on the RDM scanner.

Insert checks until there is a slight resistance, then pull them back a fraction
of an inch.
3. Extend the scanner’s catch tray to position it to catch the checks
(Panini scanner only).
The catch tray is opposite the blue fin (pressure plate).
4. Click Scan Items.
RESULT: The Create Deposit/Scan Items window displays.
6
5. Select the appropriate location from the drop down list.
6. Select the appropriate account from the drop down list.
7. Click Scan Items.
RESULT: The Batch Control Total screen displays.
8. Type the batch total in the Batch Control Total field and click OK.
;The decimal point is optional.
Following are examples of ways to key in dollar amounts.
To key $200.00, type 200.00 or 20000
To key $4.00, type 4.00 or 400
7
RESULT: The scanner activates and scans the items. The following
dialog box displays when scanning is complete.
9. Click OK or press Enter to close the Scanning Status dialog box.
If…
Then…
All checks have been scanned,
No action is required as Scanning
completed is the default.
RESULT: The Batch Options
dialog box displays.
If additional checks are received
for the current batch,
Click Resume scanning.
8
If…
Then Click…
Additional checks for this batch are
anticipated,
Leave batch open for additional
items
Processing the batch must be
suspended temporarily
Close batch
All checks for the batch have been
scanned and ready for data entry
No action is required as Close
batch and proceed to enter
data is the default.
10. Click OK or press Enter to continue.
11. Confirm that the location and the account are correctly displayed.
12. Click OK to finish closing the batch.
;Interpret the Processing Mode above as
PNP = Person Not Present
PP = Person Present
9
Key Data and Submit Batch
When the function is closed for the batch, the Create Deposit/Key Data
window displays.
1. Verify that the amount in the amount field matches the check amount.
;Only numbers and the decimal point are permitted in the Amount
field. If any character other than a number or decimal is typed, the
entry will turn red.
Note:
The scanner reads:

About 70% of hand written check

About 90% of typed checks

You will need to key in the amount only if checks are not read by the
scanner or if they are read incorrectly causing an out-of-balance
condition.

Zoom in by clicking on the image. (Some customers may have to
click twice to activate the ActiveX control.)

Zoom out by clicking on the check.
10
2. Type your unique remittance number/identifier in the Remittance
field.
;Type only numbers and letters in this field.
Special characters or spaces are not permitted.
Maximum number of characters is 22.
If any character other than a number or decimal is typed, the entry will
turn red.
Note: If you have requested a deletion of the remittance field:
•
This form is the default form and requires Amount and Remittance
•
The form can be modified to make the remittance field optional or to
remove it.
•
The form can be modified to provide additional fields if needed.
3. Click Submit Data (or press Enter) to display the next check.
;Click Done only to suspend the keying process.
You will be able to resume keying from the Batch Status screen by clicking
Key Data and double-click the batch.
4. After all checks have been verified and keyed, AND the batch is in
balance, the following dialog box displays.
11
If…
Then Click…
Additional batches require
keying,
Show batches available for keying
Additional batches require
keying,
Key next available batch
Keying is complete and the
batch is in balance,
Batch is in Balance/ Proceed to Approve
Batches.
RESULT: Displays a list of batches from
which to select.
RESULT: Displays the next available batch.
RESULT: Displays the Approve Batches
screen.
If keying is complete but
the batch is OUT of
balance,
Batch needs balancing. Proceed to balance
batches.
RESULT: Displays the Balance Batch screen.
5. Click the appropriate button as outlined in the table above and click
OK.
12
How to Approve a Batch and Print the Batch List
1. Click the Deposit box for the batch to be approved.
;If all batches displayed in the list are accurate and ready for Deposit, click
the Deposit box in the header row to select all batches.
2. Click Submit for Deposit at the bottom of the screen.
RESULT: Deposit Creation Successful confirmation displays.
3. Click OK to continue.
RESULT: The Batch List displays.
13
4. Print the Batch List by clicking the printer icon at the top left of the
screen.
Please note that the first time a user prints the Batch List, the user
will need to be logged in with administrative rights.
RESULT: The standard Windows Print Manager window
displays when the installation is complete.
5. Click OK to print the Batch List and close the batch.
6. Print the document, and close the batch list window.
14
How to Confirm Deposit
How to View a Batch and Individual Items
The procedure begins on the Approve Batches screen.
1. Click the Deposit History tab.
RESULT: A list of batches, in the various stages of approval displays.
Waiting – Deposit not yet sent
Sent – Sent to JPMC and pending acceptance
Accepted –JPMC has received the deposit and will process
IMPORTANT:
All deposits (batches) ACCEPTED prior to 7:00 PM ET will be treated as current
day business and included in a single lump sum deposit total for that day.
Note:
•
You can click the gold Refresh button to view the most current
status of all batches.
•
It may take up to 45 minutes after depositing batch for the batch
to show as ACCEPTED.
•
If a batch has not moved to ACCEPTED within 45 minutes of
depositing it, please call our Technical Solutions Group to report
the issue 866-619-3060.
15
If multiple batches display in the list, you can identify a specific batch by
looking at the category line (Account, Created On, DCN, etc).
2. To view individual items, Click the + sign to the left of the batch to
expand it. (Repeat this step until the individual items are displayed.)
3. Click in the white space immediately beneath BCN to select a batch,
then click the gold Print Batch List button to reprint the batch list.
(See How to Approve a Batch and Print a Batch List for additional
details.)
4. Click the IRN of the check you would like to see.
RESULT: The item image displays.
16
;If you know the check your want to print without viewing the image,
click the check box in the Print Item column, the click the gold Print
Item List button.
Note:
In the Keying view, you have only two options to enhance the view of the
check –Zoom In and Zoom Out.
In the Deposit History view, you can:
•
Zoom in and out on a specific area.
•
Zoom to a variety of sizes
•
Move the check up and down and side to side
•
Click Show Back button to see the back of the check
The mouse POINTER indicates limited view features; the CROSSHAIR
(+) indicates additional view features.
If you have a scroll roller on your mouse, you can scroll to change the
magnification percentage of the view.
17
How to Resolve Errors
Note:
During this part of the training, you will create a series of errors,
the following will guide you through the correction process for each
error type.
This portion of the error correction training will flow as follows:
•
Set up the error batch
•
Create a balancing error
•
Correct the MICR line error
•
Create a keying error
•
Correct the keying error
•
Correct the balancing error
•
Void a check
18
Set up and Scan the Error Batch
Note:
•
MICR Line Symbols tell the scanner where to start and stop
reading specific fields on a check. This program allows you to
substitute letters on your keyboards in place of the MICR
symbols.
•
Print the TOAD. Keep this as a Quick Reference near the
scanner.
•
See pages 23-24 for full details.
19
1. Load Checks as before:

With the back of the check against the blue slider

Have the leading edges flush together

Insert checks until there is a slight resistance, then pull them back
a fraction of an inch.
2. Verify Location, Account, and PNP as before.
3. Click Scan Items
4. Type an INCORRECT batch total in the Batch Control Total field to
create an out-of-balance batch.
20
MICR Line Verification
IDD runs a codeline verification test on every scanned check document.
The test rejects codelines that:
•
Do not contain the 5 standard ABA fields: Auxiliary OnUs, EPC,
Routing, OnUs, and Amount.
•
Contains an unexpected OnUs format.
•
Contains an empty transit or account number.
•
Contains an OnUs field whose length exceeds 20 characters.
•
Contains Transit numbers that are not 9 digits or 4-4 digits in
length.
•
Contains a Transit number whose last digit does not pass the ABA
Routing Number verification test. (Codeline rejected when the
Verify Bank Digit configuration is enabled.)
Customers can specify alternative MICR line verification tests configured
by RDM Operations. Updated MICR line verification tests are
downloaded to IDD workstations.
MICR Symbols
The following table describes all supported MICR symbols and character
equivalents.
21
How to Find the MICR Line Correction Chart in Help
22
MICR Line Error Correction
MICR line errors display immediately following scanning.
When a MICR Line error displays (as shown above):
1. Click Edit.
2. Type the correction in the Enter Codeline field.
;You can arrow or click and arrow to position the cursor at the error point.
;If the signature or a small tear causes a MICR line error, go ahead and
accept the check.
;In the Live environment, please reject the document if the MICR line is
destroyed to an unreadable degree.
3. Click OK through the three scanning complete pop-ups.
23
Keying Out of Balance Error Correction
Note:
•
In order to create a data keying error, key the next check incorrectly.
•
IMPORTANT: Make sure that the WRONG amount keyed during
this step does NOT put the batch back in balance!
•
Key the rest of the batch correctly.
When the Batch Error dialog box displays, indicating that the batch
control is out of balance, the amounts of each check in the batch will be on
the right and each check can be viewed individually on the left as shown
below.
24
Note:
Practice the viewing functions that are available in this view:
•
By clicking the picture of check, the user can expand the view of check.
•
Click again to reduce.
1. View each check and correct any check amount that is incorrect.
Each time a correction is entered, the List Total updates.
2. After all corrections have been made, compare the list total to the
batch total.
If the List Total…
Then…
Matches the Batch Control
Total,
Click Save to continue the Batch
process.
Does NOT match the Batch
Control Total,
Type the List Total amount in the Batch
Control Total field and press Enter to
continue the Batch process.
3. Click the gold OK button to continue to approval screen.
25
Void a Check
This procedure begins on the Approve Batch screen.
1. Click the Deposit box to deselect it.
;Click the “all” deposit box rather than the one associated with an
individual batch.
2. Click the + symbol to the left of the appropriate batch.
3. Click the IRN number to display a check and confirm that it is the
correct
one to void.
RESULT: The check image displays.
4. Click a line to select the item from list.
5. Click the gold Void Item button.
6. Click OK to confirm the void.
7. Click OK on the Success message.
RESULT: The item is voided and the batch automatically rebalances.
8. Click the gold Refresh button.
9. Recheck the Deposit box, then click Submit for Deposit.
RESULT: Deposit Creation Successful displays.
26
10.
Click OK to continue.
RESULT: The Batch List displays.
11.
Print the Batch List by clicking the printer icon at the top left of the
screen.
RESULT: The standard Windows Print Manager window displays when
the installation is complete.
12.
Click OK to print the Batch List and Close the Batch.
13.
Print the document, and close the batch list window.
27
How to Search for an Image
Note:
This process can be completed from any high-speed Internet
connection anywhere with Internet Explorer and with the installed
AlternaTiff viewer.
1. Click the Image Search tab from the Startup screen.
RESULT: The Search Criteria screen displays. (See next page.)
28
Note:
You can search by date, amount, etc.
You can search on any single field or any combination of fields.
Some searches can be performed for a range (between 01/01/07 to
01/04/07).
Use the Advanced button to search on data entered into the
Remittance fields.
2. Type search criteria into the appropriate fields.
3. Click the Search button to find items that fit the search criteria (you
may have to scroll down on the page to access the search button).
RESULT: A list of items that match the search criteria displays.
29
4. Click the IRN # to see an image document.
; You can Print, Copy, or Save to a file from here if needed.
Note:
You can research and view images for up to 25 months.
Images are available for up to four years, but not through the web search
features. If you need an image that is older than 25 months, please contact
Customer Support at 800-395-0010.
30
Read an All Items Report
Image Deposit Direct (IDD)
Accessing All Items Report
Fromthe Host
Website select
the “Detailed Reports
Tab
Production: https://itms-online.com/Default.aspx
Certification: https://certify.itms-online.com/Default.aspx
2
JPMorgan Chase Bank, N.A. Member FDIC
© 2006 JPMorgan Chase & Co. All rights reserved.
31
Report Selection
Select All Items Report fromthe
drop-down menu
Click “Next” after report is selected
3
©2006 JPMorgan Chase & Co. All rights reserved.
32
Report Date Selection
Select Date by Clicking the
Calendar button. This is the date
The items were uploaded to the host
After selecting a report date, click Next
Note: If manually entering the date, the format is MM/DD/YYYY
Leading zeros must be entered
4
33
Report Generating
While the report is generating the
above status bar will appear
5
©2006 JPMorgan Chase & Co. All rights reserved.
34
All Items Report Sample
Deposit Date:
JPMorgan Customer Name
Re port Run:
All Items Report
2/1/2006
2/2/2006 02:27:42 PM
Deposit Account:
TOTAL: 58,126.45
Membe r
It em Count: 9
Member ID
De posit Ctrl #
Deposit ID
Total $
Total Ite ms
$ Amount
# it em s
Deposit Tim e
Routing #
Account
Remittance/Check Data
IRN
Sc an Date/Time ( YY- MMDD HH:MM)
Custom er Locat ion 1
172
2701
4,599.00
Remittance Data
Check #
4,599.00
1
1/19/2006 05:57 PM
11377104180019100000
4,599.00
0440095 12
9940385932
06- 01-19 16:55 R
11377104180019100000
0.00
17
3487
AF568049- 7D1B- 5DEB-
3
2
0999933 33
85934
34323
0993209 90
343241123
2346
11376973310015300000
39,415.63
11376973310015300000
0.00
06- 01-19 14:02 C
11376979990025300000
2,810.62
11376979990025300000
0.00
1
1/19/2006 02:33 PM
301.20
0444400 90
0043243
06- 01-19 14:31 R
11376990005015300000
0.00
151
2853
11,000.00
22F00913-5B34- 4B20-B611-
11,000.00
11377082811065300000
1,000.00
06- 01-19 16:05 R
11377082811065300000
0.00
06- 01-19 16:05 C
11377022110075300000
5,000.00
06- 01-19 16:05 R
11377022110075300000
0.00
06- 01-19 16:05 C
11377082930285300000
3,000.00
06- 01-19 16:05 R
11377082930285300000
0.00
06- 01-19 16:06 C
11377089940095300000
1,000.00
06- 01-19 16:06 R
11377089940095300000
0.00
06- 01-19 16:06 C
11377084430105300000
1,000.00
06- 01-19 16:06 R
11377084430105300000
0.00
USER
Data 3
USER
Data 4
USER
Data 5
USER
Data 6
USER
Data 7
USER
Data 8
EROWRWE
RWE
ACH
88
4
4
ACH
Remittance
301.20
11376990005015300000
06- 01-19 16:05 C
ACH
Remittance
71D76467-662B- 499B-AA57-
USER
Data 2
1/19/2006 02:09 PM
06- 01-19 14:31 C
18
Secondary Indiv. Name USER
ID
Data 1
Remittance EROWRWE
RWE
42,527.45
06- 01-19 14:02 R
06- 01-19 14:02 R
44431
42,226.25
06- 01-19 14:02 C
EndPoint
1
06- 01-19 16:55 C
3C979D3D-FCE1-45D1-
Amount
2
2
ACH
Remittance
8
8
5
5
1/19/2006 05:12 PM
4950033 23
9234234232
908
0173330 22
323223
111
9930095 67
34223
2343
9111118 89
74346456333
154345
2122930 33
987078976
4332
IRD
9045WINN
BERG
Remittance 9045WINN
BERG
IRD
3492HAM I
LTON
Remittance 3492HA MIL
TON
IRD
342 4REDW
OOD
Remittance 3424REDW
OOD
IRD
34 32LEE
Remittance
3432LEE
IRD
123JOHNP
LACE
Remittance 123JOHNP
LACE
6
35
All Items
Items Report
Report Headers
Header
All
Name of
Customer (ABC
Company)
Report Title
Deposit Date: 2/1/2006
JPMorgan Customer Name
Report Run: 2/2/2006 02:27:42 PM
All Items Report
TOTAL: 58,126.45
Deposit Ctrl #
Total Number of Items on the report
Item Count: 9
Member ID
Deposit ID
Date user generated the report in EST
Deposit Account:
Total Dollar amount in the Report
Member
Date Items were uploaded to the host
Total $
Total Items
$ Amount
# items
Deposit Time
Routing #
Account
Scan Date/Time (YY-MMDD HH:MM)
Date item was
scanned in the
ITMS Client.
Not the upload
date and time
IRN
Amount
Remittance Data
Check #
EndPoint Secondary Indiv. Name USER
ID
Data 1
Check
IRN (Image
Number on
Routing
Replacement
the item
Number on the
Number). Uniquely
from MICR
item from
identifies an image
MICR
and is stored in the
Account
ITMS Host
Endpoint of
Number on the
Dollar Amount
the Item.
item from
of the item
ACH or IRD
MICR
USER
Data 2
USER
Data 3
USER
Data 4
USER
Data 5
USER
Data 6
USER
Data 7
USER
Data 8
Remittance Information from
the form in the ITMS client.
10 additional user fields allowed
7
36
All Items Report Detail
Red Header corresponds to Red Information in the Report Detail for the Member totals
Green Header correspond to Green Information in the Report Detail for the
Deposit totals
Member
Member ID
Deposit Ctrl #
Deposit ID
Total $
Total Items
$ Am ount
# items
Deposit Tim e
Routing #
Account
Customer Location 1
172
IRN
2701
3C979D3D-FCE1-45D1-
06-01-19 16:55 C 11377104180019100000
06-01-19 16:55 R 11377104180019100000
Customer Location 2
17
3487
Remittance
4,599.00
1
4,599.00
1
1/19/2006 05:57 PM
4,599.00
044009512
9940385932
EndPoint
44431
ACH
ID
Data 1
USER
Data 2
USER
Data 3
USER
Data 4
EROWRWE
RWE
Remittance EROWRWE
RWE
3
42,226.25
2
1/19/2006 02:09 PM
39,415.63
099993333
85934
06-01-19 14:02 R 11376973310015300000
0.00
06-01-19 14:02 C 11376979990025300000
2,810.62
06-01-19 14:02 R 11376979990025300000
0.00
71D76467-662B-499B-AA57-
Check #
0.00
42,527.45
06-01-19 14:02 C 11376973310015300000
18
AF568049-7D1B-5DEB-
Amount
34323
ACH
Remittance
099320990
343241123
2346
ACH
Remittance
301.20
1
1/19/2006 02:33 PM
06-01-19 14:31 C 11376990005015300000
301.20
044440090
0043243
06-01-19 14:31 R 11376990005015300000
0.00
4
4
88
2
2
ACH
Remittance
8
8
8
37
All Items Report Member Detail
Name of the
Customer Node
on the ITMS
Host site
Last 4 Digits of the
Owner Code
Total dollar amount of items uploaded to the Member for the day
Total number of items uploaded that day for the member
Member
Member ID
Deposit Ctrl #
Deposit ID
Total $
Total Items
$ Amount
# items
Deposit Time
Routing #
Account
Customer Location 1
IRN
Amount
4,599.00
1
4,599.00
1
1/19/2006 05:57 PM
06-01-19 16:55 C 11377104180019100000
4,599.00
044009512
9940385932
06-01-19 16:55 R 11377104180019100000
0.00
172
Customer Location 2
2701
Remittance
3C979D3D-FCE1-45D1-
3487
42,527.45
2
1/19/2006 02:09 PM
39,415.63
099993333
85934
06-01-19 14:02 R 11376973310015300000
0.00
06-01-19 14:02 C 11376979990025300000
2,810.62
06-01-19 14:02 R 11376979990025300000
0.00
18
71D76467-662B-499B-AA57-
44431
ACH
ID
Data 1
34323
ACH
Remittance
099320990
343241123
2346
301.20
1
1/19/2006 02:33 PM
06-01-19 14:31 C 11376990005015300000
301.20
044440090
0043243
06-01-19 14:31 R 11376990005015300000
0.00
88
4
4
ACH
Remittance
USER
Data 3
USER
Data 4
2
When using the JPMC
Standard Form,
the Account Number
entered will appear in the
Indiv Name Column
2
ACH
Remittance
USER
Data 2
EROWRWE
RWE
3
42,226.25
AF568049-7D1B-5DEB-
EndPoint
Remittance EROWRWE
RWE
06-01-19 14:02 C 11376973310015300000
17
Check #
8
8
Total $
Member Names
Total Items
Member IDs
9
38
All Items Report Deposit Detail
Batch Control
Number
automatically
generated
Member
Dollar Amount of
the Deposit
Deposit ID
automatically
generated
The time the deposit was made to the Host
Member ID
Deposit Ctrl #
Total Number of Items in the Deposit
Deposit ID
Total $
Total Items
$ Amount
# items
Deposit Time
Routing #
Account
Customer Location 1
172
IRN
Amount
2701
4,599.00
3C979D3D-FCE1-45D1-
06-01-19 16:55 C 11377104180019100000
17
3487
1
1/19/2006 05:57 PM
4,599.00
044009512
9940385932
ACH
USER
Data 2
USER
Data 3
USER
Data 4
EROWRWE
RWE
Remittance EROWRWE
RWE
42,226.25
2
1/19/2006 02:09 PM
39,415.63
099993333
85934
06-01-19 14:02 R 11376973310015300000
0.00
06-01-19 14:02 C 11376979990025300000
2,810.62
06-01-19 14:02 R 11376979990025300000
0.00
71D76467-662B-499B-AA57-
ID
Data 1
3
06-01-19 14:02 C 11376973310015300000
18
44431
0.00
42,527.45
AF568049-7D1B-5DEB-
EndPoint
1
4,599.00
06-01-19 16:55 R 11377104180019100000
Customer Location 2
Remittance
Check #
34323
ACH
Remittance
099320990
343241123
2346
ACH
Remittance
301.20
1
1/19/2006 02:33 PM
06-01-19 14:31 C 11376990005015300000
301.20
044440090
0043243
06-01-19 14:31 R 11376990005015300000
0.00
88
4
4
2
2
ACH
Remittance
8
8
# Items
Deposit Ctrl#
Deposit ID
Deposit Time
Deposit Dollar Amount
10
39
All Items Report Item Detail
Item Type. C =
Check and R =
Remittance
Member
Dollar amount of the
individual item
Member ID
Deposit Ctrl #
Deposit ID
Account number
from item MICR
Total $
Total Items
$ Amount
# items
Deposit Time
Routing #
Account
Endpoint of the
Item. May be IRD
or ACH
Customer Location 1
172
IRN
2701
3C979D3D-FCE1-45D1-
06-01-19 16:55 C 11377104180019100000
06-01-19 16:55 R 11377104180019100000
Customer Location 2
17
3487
Remittance
4,599.00
1
4,599.00
1
1/19/2006 05:57 PM
4,599.00
044009512
9940385932
44431
ACH
ID
Data 1
USER
Data 2
USER
Data 3
USER
Data 4
EROWRWE
RWE
Remittance EROWRWE
RWE
2
1/19/2006 02:09 PM
39,415.63
099993333
85934
06-01-19 14:02 R 11376973310015300000
0.00
06-01-19 14:02 C 11376979990025300000
2,810.62
06-01-19 14:02 R 11376979990025300000
0.00
34323
ACH
Remittance
099320990
343241123
2346
301.20
1
1/19/2006 02:33 PM
301.20
044440090
0043243
06-01-19 14:31 R 11376990005015300000
0.00
88
4
4
ACH
Remittance
06-01-19 14:31 C 11376990005015300000
Date and
time the Item
was scanned
in the client
EndPoint
3
42,226.25
71D76467-662B-499B-AA57-
Check #
0.00
42,527.45
06-01-19 14:02 C 11376973310015300000
18
AF568049-7D1B-5DEB-
Amount
2
2
ACH
Remittance
8
8
Remittance Field
(account number)
from the ITMS
Client
Check number from
item MICR
IRN of the Item stored on
the ITMS Host
Routing number
from item MICR
11
40
Downloading the All Items Report
From the Online All Items Report:
Select desired
report format
from the
Dropdown
menu
After the format has been selected, click
the Download button
13
41
The following
window will
appear
Click the Save
button
14
42
Select where to save the file
Select file name
and click Save
15
43
When the download is complete, the user
will get a message
Click Close
button
The file can be found where it was saved
16
44
Sample of XML All Items Report in Notepad
17
45
Sample of HTML All Items Report
18
46
Sample of CSV All Items Report in Notepad
19
47
All Items Report Miscellaneous Information
• Can only generate an All Items Report for one day at a time
• Items in the report are those that were uploaded to the ITMS Host for
that day.
• The Scan Date and Time on the report is the time the items was
scanned by the client and not when it was uploaded
• The Customer locations are sorted alphabetically
• Items are displayed by Deposit Id grouping
• Red data corresponds to the totals for the member
• Green data corresponds to the totals for the deposit
• A customer may have multiple deposits for a day but will only have
one row of member total detail which is the sum of all the deposits for
that Member
20
48
All Items Report Outstanding Issues
• Deposit Account Number field in the header is not populated
consistently. The value is sometimes the node name if the
customer is a standalone customers. If the customer is multitiered, the field is blank
• The Report Generation Time is in EST but does not have a label
that specifies it is EST (will be fixed)
21
49
How to Manage User Accounts
If…
Adding a User
Click the Add button,
Editing a User
Click the User Name and Then the Edit button
Removing a User
Click the User Name and Then the remove
button
Setting a
password
Click Account management
Then…
1. Click the System Admin tab from the Start page.
2.
Click the Users tab, then choose one of the following actions
IMPORTANT: Do not change the Password Profile field.
50
Quick Reference for User Accounts
Roles and Functions
Role
Functions
Item Researcher
Search for images in the database
IDD Deposit
Creator- No POP
Scans items and creates deposits
IDD Customer
Admin
Administers System User Functions:
IDD Report Viewer

Add User

Edit User

Remove User

Password Changes
Runs and views IDD reports
User Names and Passwords
Classification
User Names
Password
Details

4 – 20 characters in length

User names must be unique within
the ITMS server; if user name is
already in use, you may need to add a
number to the end to make it unique.

May be changed (edited) if needed

8-22 characters in length

Require at least one letter and one
number

Special characters not permitted
NOTE: Assigned password is temporary, as
users will be required to change their
password during their first log in.
51
How to Exit the Program
1. Click Logout from the ITMS Web site to log out of the IDD
applications.
RESULT: The Login window displays.
2. Close any web browser windows that are no longer needed.
RESULT: Training concluded.
52
Technical Support
•
For assistance with the initial installation of the product, please call:
IDD Implementations: (866) 463-1470
•
After you have made your first deposit and are experiencing
technical/functionality issues, please call:
Technical Solutions Group: (866) 619-3060
53