JUN 2006 issue of TOE - Channel Islands PC Users Group
Transcription
JUN 2006 issue of TOE - Channel Islands PC Users Group
The Outer E d g e Newsletter of the Channel Islands PC Users Group June 2006 Vol. 19, No. 12 Whole No. 230 ISSN 1055-4399 The Friendly Computer Club Helping Make Computers Friendly. On the Web at www.cipcug.org Attendance at the May general meeting 79 members and 6 guests We welcome 3 new members To Contact CIPCUG The Outer Edge...........(805) 485-7121 General Information.. . . . . . . (805) 289-3960 Mailing Address...P.O. Box 51354, Oxnard, CA 93031-1354 Photo by Jerry Crocker Lee Otsubo, The Digital Photo Guy and our May speaker, shows the certificate of appreciation he just received from President Lois Evans de Violini. The report on his program starts on page 7. June 2006 C O M M A N D. C O M By Lois Evans de Violini, President I know that all the officers and board members join me in thanking the membership for their votes and their confidence. Not only did they elect everyone again, but they recognized the need for the first dues increase that we have had in many years. The only two votes against the dues increase were recorded by those voting online. All members at our annual meeting voted for the increase. A full report from the secretary is presented elsewhere. A special thanks to Jim Thornton and Helen Long for a new Web page devoted to review articles from the TOE. These articles which have been published in the TOE evaluate the products of hardware and software companies or the books that help with these products. The reviews page presents these articles in an easy-to-find format so that you can see if some product really meets your needs. EVANSThe reviews answer such important questions as ease of DE VIOLINI installation, reliability of one manufacturer over another or quality of the book. All reviews were performed by the fellow members of the Channel Islands PC Users Group and are presented from the past 12 months as a public service to all computer users. Click on the month and year of the review and it will open to the page of the review. More product information can be obtained from the manufacturers’ Web pages by clicking on the manufacturers’ name. If you have a product that you find useful and want to share information about it with fellow members, write a review. All will be most appreciative. The Outer Edge Page 1 Root Directory Channel Islands PC Users Group CIPCUG NEWS Benefits ................................... 19 Coming CIPCUG events........... 3 Command.com.......................... 1 Editor’s corner ....................... 16 Executive Board minutes .......... 5 F1 — Your Help Key.............. 17 Map, schedule ......................... 20 Membership report.................. 18 Program: Lee Otsubo, The Digital Photo Guy ................. 7 Q&A, business meeting ............ 4 TOE contributors (2006)......... 16 Treasurer’s report.................... 16 Web page news ....................... 11 GENERAL Obituary .................................... 9 OpenOffice.org announcement on possible macro virus ....... 12 Penguin’s Lair: Forums for Linux Help ..................... 11 Review: Windows Defender ... 10 Rick’s rant: What’s the right thing to do? ............................ 9 Some handy hints.................... 14 Security: More of the latest problems .............................. 13 Smart Computing tips and fun facts ....................... 15 ADVERTISEMENTS Business Mailing Center ......... 13 O’Reilly .................................. 13 Ventura County Computers .... 15 CIPCUG mailing address: P.O. Box 51354, Oxnard, CA 93031-1354 Executive Board (Elected officials) President……………Lois Evans de Violini …………….………[email protected] Vice President/Program Chairman ………………………………..Craig Ladd ………………[email protected] Secretary……………..Martha Churchyard ……………………[email protected] Treasurer…………….……....…Art Lewis ………………….…[email protected] Membership Chairman.……...Ken Church ....………………[email protected] Tech Support…………………..Toby Scott Web Page Editor……………..Helen Long …………………[email protected] Newsletter editor…………….John Weigle ………………………[email protected] Past President…………...…..David Harris ……...………[email protected] Ex-officio members of Executive Committee (Appointed Officials) Chief Protocol Officer………George Lakes CIPCUG ISP Signups…………Helen Long Sound Equipment Technician…..Jim Burke Legal Adviser………………..John Stanton Librarian…………………………...Vacant Marketing Director………...Ron Pinkerton Program Chairman……………Craig Ladd Publicity Chairman…………Jim Thornton SIG coordinator…………………...Vacant Past Presidents Walt Yates………………………1987-1989 Lois Evans de Violini…………...1989-1991 Terry Lee………………………..1991-1993 Jerry McLoud…………………...1993-1995 Robert Provart…………………..1995-1997 Toby Scott………………………1997-1999 George Lakes…………………...1999-2001 Andy Toth……………………...2001/2003 David Harris…………………...2003-2005 (With the exception of the immediate past president, past presidents are not members of the board.) Life members Frank Segesman* Toby Scott Lois Evans de Violini CIPCUG is a member of APCUG, The Association of PC Users Groups The Outer Edge Editor……………………..John Weigle P.O. Box 6536, Ventura CA 93006 485-7121………[email protected] The Outer Edge is published monthly by Channel Islands PC Users Group, an independent, nonprofit corporation. Contents of The Outer Edge copyright 2001 by Channel Islands PC Users Group. Permission for reproduction in whole or in part is granted to other computer user groups for internal nonprofit use provided credit is given to The Outer Edge and the authors of the reproduced material. All other reproduction is prohibited without prior written consent of Channel Islands PC Users Group. Opinions expressed in this journal are solely those of the authors or contributors, and do not necessarily represent those of Channel Islands PC Users Group, its officers or membership as a whole. The information provided is believed to be correct and useful; however, no warranty, express or implied, is made by Channel Islands PC Users Group, its officers, editorial staff or contributors. This disclaimer extends to all losses, incidental or consequential, resulting from the use or application of the information provided. Channel Islands PC Users Group does not endorse or recommend any specific hardware or software products, dealers, distributors or manufacturers. All trademarked or registered trademarked names are acknowledged to be the property of their respective owners, and are used for editorial purposes only. Advertising in The Outer Edge Advertising is accepted for computer-related materials, businesses and services only. Rates are for Camera-Ready copy (clear, clean black and white masters). Typesetting and graphics are available at an additional fee. SIZE Cost/Issue FULL-PAGE (9½”H x 7¼”W)................$50.00 HALF-PAGE (4½”H x 7¼”W) or (9½”H x 3½”W )....…........$30.00 THIRD-PAGE (3”H x 7¼” W)………….$25.00 QUARTER-PAGE (4½”H x 3½W)..........$20.00 BUSINESS CARD ad...............................$15.00 Discounts for multiple issues (3, 6, 9 and 12 months) Ad copy deadline is the 5th of the month of publication. Make all checks payable to CIPCUG. *Deceased Page 2 The Outer Edge June 2006 Society news: Programs and SIGs Verizon to describe new Fiber Optical System Programs The June program will feature Verizon’s Fiber Optical System (FIOS). The meeting will be on the fourth Saturday of the month, June 24, at the Camarillo Boys & Girls Club, 1500 Temple Ave. (northeast corner of Ponderosa Drive and Temple Avenue), Camarillo (see map on page 20). The doors open at 8:30 a.m., and the Beginners and Internet SIGs start at 8:45 a.m. If you can show up early to help set up, please do. The room seems to be different every month, and we have to move lots of tables and chairs around. The following information was provided by Verizon: “Verizon FiOS is the latest in fiberoptic technology. It delivers lasergenerated pulses of light, riding hairthin stands of glass fiber, all the way to your front door. When FiOS meets your computer, you can get broadband Internet at blasting fast speed. … “FiOS is here to stay — poised to handle the cutting-edge broadband applications of today and the future.” Other coming programs: July 22 (fourth Saturday): Linux/ Linspire. Linspire will lead you just about anywhere in the digital world. And you’ll be safe from the high costs and viruses that plague Microsoft Windows-based computers. Linspire is packed with features: a full Internet suite; a complete office suite; digital photo and music managers; advanced notebook and wireless capabilities; and much more. Best of all, Linspire will save you hundreds of dollars with the most advanced digital software delivery service in the world. Aug. 26 (fourth Saturday): Intervideo/ULEAD on Intervideo — WinDVD, which it calls the world’s No. 1 DVD playback software with superior audio and video technologies, future proof with H.264, media sharing for home networking universal player, and entertaining hits: QuickClip 2, visualization, interactive panel. June 2006 Sept. 23 (fourth Saturday): Harley Hahn, author. He provided this information: “I am a writer, philosopher, humorist and computer expert. I have written 30 books that have sold more than 2 million copies. I have also written numerous articles, essays and stories on a wide variety of topics, including romance, philosophy, economics, culture, medicine and money. Much of my writing is available on my Web site. “My book, ‘Harley Hahn’s Internet Yellow Pages’ was the first Internet book in history to sell more than 1 million copies. Two of my other books. ‘Harley Hahn’s Internet Insecurity’ and ‘Harley Hahn’s Internet Advisor’ have been nominated for a Pulitzer Prize. These books, along with others, have made me the best-selling Internet author of all time. My work and my papers — including a complete set of all my books — is archived by the Special Collections Department of the library at the University of California at Santa Barbara. “I have a degree in mathematics and computer science from the University of Waterloo, in Canada, and a graduate degree in computer science from the University of California at San Diego. I also studied medicine at the University of Toronto Medical School. I have been the recipient of a number of honors and awards, including a prestigious National Research Council (Canada) postgraduate scholarship. Oct. 28 (fourth Saturday): Corel. The company provided this information: “Corel has lots of programs that will cover your every computer need. Check out the Web site and see for yourself. The company’s product portfolio features well-established, globally recognized brands including CorelDRAW Graphics Suite, Corel WordPerfect Office, Corel Paint Shop Pro, Corel DESIGNER Technical Suite, Corel Painter, and iGrafx. Nov. 18 (third Saturday): MindShare, which provided the following information: “MindShare enables hightech companies to adopt, implement, The Outer Edge Door prizes The club door prizes for this month were not available by the deadline for The Outer Edge. We have two types of raffle tickets: one for prizes offered by the presenter and one for club-provided prizes. The tickets for the presenter’s prizes are free and limited to one per member. The tickets for the club-provided prizes are $1 each, $5 for six tickets, $10 for 13 tickets and $20 for 26 tickets and are available to anyone. Consignment table A consignment table is set up at every meeting. Anyone can buy, but only members can sell. The club gets 10 percent of the sales price. A tag with the seller’s name, CIPCUG membership number, item name, item description and price must be placed on each item. Sold items must be picked up at the end of the day’s meeting. Any items not picked up will become the property of CIPCUG and will be subject to disposal at the club’s discretion. CIPCUG is not responsible in any way for items bought or sold at the table. Each item is sold as-is unless otherwise stated. Meeting, SIG notices If you would like e-mail notices of regular meetings and SIGs, go to www.cipcug.org, where you’ll find a link on the home page to sign up. The URL is cipcug.org/listserv.cfm. You will need your membership number, which is on your TOE mailing label, to complete the sign-up. and support technologies with greater speed and confidence. This is accomplished by listening to customers, determining their needs, and working to fulfill their requirements; writing books to communicate new technologies world wide; creating superior presentations with excellent technical content; hiring and developing the industries’ best engineers/presenters; providing consulting services. “MindShare Inc. has provided innovative courses for dozens of companies since 1988. MindShare was founded by (Continued on page 4) Page 3 Society news: Business meeting, Q&A Officers re-elected; dues increase approved By Martha Churchyard Secretary Annual meeting President Lois Evans de Violini called the annual meeting to order. The club officers gave their reports. Treasurer Art Lewis, still recovering from his accident, gave the treasurer’s report. Coming SIGs were announced. Helen Long and Ken Church gave their reports, which appear elsewhere in the TOE. John Weigle reported on the status of the outsourced TOE mailing, which seems to be going well. Lois read the slate of candidates for club officers for the coming year: VicePresident, Craig Ladd; Secretary, Martha Churchyard; Treasurer, Art Lewis; Membership Chair, Ken Church; Technical Adviser, Toby Scott; Webmaster, Helen Long; and John Weigle, Newsletter Editor. Lois will be serving her sec- ond and last year as President, and David Harris will complete his two-year term as Immediate Past President. There were no nominations from the floor. Toby Scott moved that the candidates be accepted by acclamation, and Martha Churchyard seconded the motion. Lois called for a show of hands, and the motion passed unanimously. The second item to be voted on was the increase in club dues of $5 in each membership category. For some time, expenses have been exceeding income by a small amount. Now that the club is paying for the meeting place, the shortfall needs to be addressed before it becomes critical. Helen Long moved that the dues increase be accepted, and Michael Shalkey seconded the motion. The increase passed by an overwhelming majority of those present at the meeting. There were two “no” votes received on the Web site balloting. Q&A Unless otherwise noted, Toby Scott, a partner in Ventura County Computers and our technical adviser, answered questions. Michael Shalkey also contributed and handled the demonstrations projected on the screen. Windows Update is now called Microsoft Update Toby: We were talking about Windows Update, which, of course, no longer exists. Now it is called Microsoft Update, which consolidates the separate Windows, Office and Developer updates. The Microsoft standard is that the critical updates will be things that are critically important to end-users. However, in April they snuck in a critical (Continued on page 5) More programs and SIGs ... HTML, CSS and Web design. President Tom Shanley “out of sheer Third Thursday: Open. frustration with boring, dry technical Fourth Thursday: Linux classes that had no value to anybody.” Fourth Saturday (or after the reguMindShare has grown to a core team of lar meeting): Michael Shalkey’s SIG at 5 expert instructors.” CompUSA in the Shopping at the Rose Dec. 16 (third Saturday): TBA. center in Oxnard. Details on the June SIGs : Special Interest Groups June 14 (second Wednesday): Toby Unless otherwise noted, Special Scott on HTML, CSS and Web design. We Interest Groups (SIGs) run from 6:30 to will start at the beginning with an intro8:30 p.m. at Ventura County Computers, duction on basic HTML and CSS, and 2175 Goodyear Ave., Unit 117, Ventura; create a very basic Web page. phone 805-289-3960. From the 101 June 15 (third Thursday): Open. Freeway, exit at Telephone, take June 22 (fourth Thursday): Telephone south to McGrath, turn left Linux, Bill Wayson. and go one block. Turn right on June 24 (fourth Saturday): MiGoodyear and then right again into the chael Shalkey’s SIG at CompUSA in the second driveway. Unit 117 is the back, Shopping at the Rose center in Oxnard. right corner of the industrial building. Boys & Girls Club of Camarillo. The The SIGs are sponsored by CIPlatest in must-see Web 2.0 sites. This CUG and led by volunteer club memwill be a re-introduction to Web 2.0 bers. There is no charge for members to Web sites. What makes them different? attend. How can I use them? Including a list of The general schedule follows: the most-visited Web sites on the InterSecond Wednesday: Toby Scott on (Continued from page 3) Page 4 The Outer Edge net and a brief explanation as to why. As of TOE’s deadline, only partial information was available for the July SIGs. Wednesday, July 12: HTML / CSS. Moderator: Toby Scott. Subject TBA. Saturday, July 22: Internet and email, Toby Scott; and Windows XP for beginners, David Harris. Topic: How to save a file to a flash drive and then the sixth in a series of seven sessions (Creating A Shortcut in Windows Explorer) which will be repeated. Both of these are before the regular meeting at the Boys & Girls Club of Camarillo. After the meeting, Michael Shalkey’s SIG at CompUSA in Oxnard from 1:15 to 3:30 p.m. Forget to set your VCR? Don't worry, download that program from the Internet. Downloading Video (TV and movies) to your computer legally. We’ll even cover uploading your home movies to the Internet. Thursday, July 27: Linux. Moderator, Bill Wayson. Subject TBA. June 2006 More on Q&A: Outlook Express and attachments (Continued from page 4) update the only purpose of which is to double-check that you have a legal copy of Windows. If you aren’t legal, you are opening yourself up to hackers, because you can no longer update to plug holes that have been found. Do I really need a critical update for Flash? Q: A week ago I got a critical update notice for Flash. Do I need that? Does Flash do anything besides make it a little easier for advertisers? A: Flash can be used creatively on Web pages. If you are going to install Flash, you should definitely do the updates. If there are vulnerabilities in Flash, it becomes another way into your computer. If you have it, either uninstall it or do the update, but don’t leave it unpatched. Q: Is there anything strange about uninstalling Flash? A: No, it’s trivial. A Microsoft.NET update failed; what do I do? Q: This has never happened to me before, but an update failed. The one that failed was called Microsoft.NET framework 1-1 service pack 1. It tells you to go to your update history to find out why, and the history doesn’t tell me anything. A: Yes, frequently it won’t. When the .NET framework has a problem, about all you can do is go to Add/ Remove Programs, and remove the whole .NET framework and then reinstall it. I don’t know of any other way of getting that to work. The other thing you can try — and it may work — is to sim- more than one computer? A: You can buy what is called a site license, usually bought by companies. The minimum purchase is 10 — you get one CD good for 10 installs. The licensing on those is pretty strict. Each install has to be registered with Microsoft, and Does the new update prevent use if you exceed your licenses, you will of old Office CDs? hear from them, and you will have to Q: When you update, is this a ruse pay another fee. from Microsoft to keep you from using one of your old Office CDs on a new Outlook Express no longer opens system? any graphics Q: In Outlook Express, when I open A: Not that I know of. There are no issues with Office. It only affects Win- my e-mail, I can’t open any graphics any more. dows XP and Server 2003. A: In Outlook Express, go Tools > We have had several computers in the shop with a failed hard drive, or for Options > Security and uncheck these whatever reason need a reinstall of Win- two items: “Block images and other dows, and it has become much more external content in HTML mail” and difficult to get authorization from Mi- “Do not allow attachments to be opened crosoft. When you call, they ask ques- or saved that would potentially be a vitions about what happened, to verify that rus.” This will work. But you need to be it is legitimate. So what I want to say is, very careful what you open. There is a if any of you have pirated copies of lot of junk out there. Q: Will those changes stay there, or Windows XP — and I know that there are some here — the time when you can do you have to go back and uncheck use those is rapidly disappearing. If you them every time? A: They will stay until either you or have an illegitimate copy, you can make it legitimate for $150. Microsoft will Microsoft’s next security update allow you to update, no questions asked. changes them back again. This was a With Vista, illegitimate installs will be security fix, and they didn’t warn anymuch more difficult. And they have one about it. stopped all support for Windows 95, 98 Is the updated XP a download and Me effective the first of July. There or do you buy a disk? is an estimate that around the world oneQ: You said you could update your third of the installed copies of XP are Windows XP for $150. Do you legal. download it online from Microsoft, or can you buy a copy, like an upgrade Is it possible to get an XP CD that copy from Best Buy. works on more than one computer? A: Be very careful about buying an Q: If you buy a Windows XP CD, (Continued on page 6) can you buy a version that will work on ply upgrade to .NET 2. You can find the download in the additional updates section. It is more powerful, so you will need more resources, but it may solve your problem. If it doesn’t, then you will have to uninstall both. Executive Board meeting of May 2006 By Martha Churchyard Secretary The CIPCUG Executive Board meeting was held on May 30, 2006, at 7 p.m. at the home of Lois Evans de Violini in Oxnard. Present: Ken Church, Martha Churchyard, Lois Evans de Violini, David Harris, Art Lewis, and Helen June 2006 Long. The officers gave their usual reports, which appear elsewhere in the TOE. Craig Ladd was not present, but his report will CHURCHappear in the TOE. Jim YARD Thornton submitted his Publicity Activity report via e-mail. The Outer Edge The recent CIPCUG elections, dues increase, and the status of the ISP were discussed. The sound system seems to be working well. Helen and Toby have implemented Jim Thornton’s suggestion to create Web site links to specific reviews in the online TOE files, and a possible problem was discussed. Page 5 More on Q&A: e-mail print previews (Continued from page 5) upgrade copy. You may have real problems copying that over your existing Windows. Since the copy you have is not legitimate, it is not an upgrade, so you need a legitimate Windows 98 or 2000 disk to satisfy the update requirement. Some upgrades will only upgrade from Windows 2000. In addition, it will want to reinstall it, so that will overwrite a lot of your settings and so forth. If you go to the Web site, you can do the $150 update online, and they will mail you a disk and the COA — the certificate of authenticity that you stick on the side of your computer. That will make you legitimate. The updates will cost about $150 anyway, so I strongly encourage you to just work with their moratorium and be done with it. Is looking at an e-mail message in Print Preview dangerous? Q: Going back to the e-mail, if there is an e-mail that I am not sure of, if I look at it in Print Preview, is that a safe way of looking at it without opening it. A: (Demonstrating) If you can see the picture in the message preview pane, you will not get a virus just scrolling through it. What you are not safe doing is clicking on the picture and saving it to your hard drive. If you don’t know what it is, don’t save it. Be very careful of pictures from friends or family in a message that just says, “This is really neat!” or the like. It could be a virus using your friend’s address book. The message should be something personal enough that you know that they really meant to send that particular attachment to you. Do not rely on the fact that the name of the sender is a name you know. That is not enough. Q: But what about Print Preview? A: That is not safe, because Print Preview opens up the picture. It actually does some processing before it previews, and if there is anything embedded in it — they can embed viruses in JPEG files, that is the issue. However, Microsoft supposedly got rid of all the vulnerabilities in 2001 that would allow something to sneak in, so you shouldn’t get any in preview mode now if you have done your updates. Page 6 means if you are in California, you save it to a server in Ohio — someplace very far away. If you have a catastrophic loss here, your data is probably safe somewhere else. You can harden the access to the data so you are pretty sure that nobody else can steal the data. There are tools out there that allow you to do that. If you are dealing with a reputable company, it works and it works well. Once you have done that, companies go out of business, servers go down, etc, so the same caveat applies. Just because you are backing up to the Internet doesn’t mean you can skip local backups to your flash drive, USB drive, Zip drive, or CD. If you want to restore data because your hard drive died, it is going to be a lot quicker and more convenient to restore the data from a local backup than from some storage place over the Internet. Remote storage is disaster recovery; it is not a substitute for a backup program. If you have important data, it is certainly worth it to back up away from your home or office. You have to decide how much your data is worth to you. But it is very important to have a plan, How safe is it to back up data because your hard drive will fail. For on the Internet? local backup, I strongly recommend a Q: I keep seeing ads for backing up USB external hard drive. It works very all your data on the Internet. Do you well except for fire, earthquake, flood, have some comments on that? It sounds etc. kind of insecure to me. A: Let’s talk about backups for a Does Ghost back up everything, few minutes. We all know that the hard including Windows settings? Q: I put things on a CD, but I am drive you are storing your data on is going to die sooner or later, probably wondering about Ghost. Does that back sooner. If you have something you up everything, including XP and your really want to keep — pictures of the programs, so that you can restore everygrandkids, your financial records, what- thing if the hard drive actually crashes? A: If you use something like Ghost, ever you have that is important data — you have to back it up. Period. Now, it makes a complete image of the C: how do you do that? You can back it up drive on another hard drive. If your C: drive dies, you remove the onto a CD, or a USB external hard drive, a flash drive, almost anything you dead hard drive from the computer, then have. That works fairly well. The take the drive you have been ghosting chances of the flash drive dying at the to, change the hardware settings so that same time as the hard drive on your you can mount it as the C: drive and then boot to that device. It would be an computer dies is pretty close to zero. It works pretty well until your house exact copy as of the time you did the burns down, your office burns down, or ghost. If you did the ghost three weeks there is a flood. Now, how do you get ago, all your data for the last three your data? The answer is to save your weeks will be missing, but you will data to a remote location — remote have everything else. Q: If you don’t run as administrator, which I think is recommended, are you protected when you open an attachment? Is it a good general rule just not to click on attachments? A: It is a good general rule not to click on attachments. That is why Microsoft keeps turning it off. The other thing is if you run as a limited user rather than administrator, if you get an executable that tries to install something on your computer, it will be blocked. But if you have a script virus embedded in a JPEG or some other type of file, most scripts will run regardless of what your permissions are. You are safer not running as administrator, but you are not entirely safe. Q: That message preview window at the bottom that Michael is demonstrating, is that the same as double clicking up where the message header is and then double clicking on the attachment? A: Definitely not. That is much safer than even just double clicking on the message to open it in a separate window. And clicking on the picture is tripling your risk. The Outer Edge June 2006 Program: The Digital Photo Guy Otsubo explains how to get ‘photo you want’ By John Weigle [email protected] ee Otsubo, The Digital Photo Guy, explained “Digital Photography by the Numbers” at our May meeting — and the key number is 3. “This rule of 3’s derives from something I learned in my graduate program,” he said, “and that is, whenever you’re trying to learn something new, whenever you’re trying to solve a problem, whenever you’re just trying to understand what’s going on here, what’s the situation, there are usually three important things you need to know. If it’s Number 4 on the list, it’s not important.” The presentation is based on what’s usually a three-hour workshop, he said, so only one of the three topics — preparing the digital camera — could be covered. The other topics are composing great pictures and sharing memories and are available on CD (see box on page 8). The advantage of digital photography, Otsubo said, is that “you can have the photo that you want, not the photo that you took.” But there is a caveat: “You can do all these cool things with your digital photos inside your PC, but it’s always better to take the best photos to start with. If you start out with a good photo, you can make it outstanding. If you start out with a crappy photo, it’s hard to make it just acceptable.” L The first set of 3’s: accessories Even a snapshooter needs more than just a camera body and lens, he said: batteries, memory cards and cases. Without batteries, “you’re just carrying around dead weight,” he said, so always carry spares. Rechargeable batteries come in two types: lithium-ion batteries or nickelmetal-hydride (NiMH). Alkaline batteries can be used in a pinch, but they have less power and can not be recharged. Lithium-ion batteries are proprietary, meaning they fit only a few cameras and are more expensive than the nickelmetal-hydride batteries. The nickelmetal-hydride batteries come in a standard AA size, which means they’re June 2006 Photo by Jerry Crocker Lee Otsubo, The Digital Photo Guy, left, our May speaker, is introduced by President Lois Evans de Violini. cheaper and work in more cameras. He recommends Thomas Distributing on the Web (www.thomas-distributing.com/ index.htm) as the best place to buy the NiMH batteries even though the prices might not be the cheapest. If you use the camera regularly, Otsubo recommends the nickel-metalhydride batteries. Memory cards come in several varieties: Compact Flash, XD Picture Card, Secure Digital, Small Media, and Memory Stick. Generally, he said, speed of a memory card doesn’t matter to snapshooters, so don’t let yourself be talked into buying the fastest available. “Never rely on one big honkin’ card,” he said. “Get yourself two or more moderate cards” because cards, like floppy discs, can fail. If a card fails on a vacation and it’s the only one you have, you have to reformat the card and lose all the pictures already taken, stop taking pictures or set the problem card aside and insert one of the extras. When you get home, use a program like Photo Rescue to salvage the photos that can be saved. You can download a trial copy at www.datarescue.com/ The Outer Edge photorescue to see what pictures can be recovered. You won’t be able to save high-resolution pictures until you buy the $35 program, but at least you’ll know what can be recovered and if it’s worth it. A moderate size card depends on how many pictures you take, he said. To determine what’s best for you, “sooner or later you will have to read your manual.” Find the capacity table in it to find out how many photos can be stored on different size memory cards. The cases are for the accessories and batteries, although a case for the camera is not a bad idea, he said. Use the antistatic cases or envelopes that came with the memory cards or beg or buy some anti-static bags to protect the cards from damage. “When it comes to batteries, the cases will protect you from damage,” he said. Shorting out the batteries can start a fire. “You want to make sure that you keep these things protected and separated,” he said. Most lithium-ion batteries come with a protective case or cap. Sandwich baggies will work for the (Continued on page 8) Page 7 More on The Digital Photo Guy ... (Continued from page 7) nickel-metal-hydride batteries. Lee Otsubo’s CDs Second set of 3’s: quality, resolution It’s not always necessary to buy a camera with the greatest number of megapixels (mega means million; pixel is a contraction of picture elements), he said. “The only thing that the megapixel specification tells you is how large you can print the photo,” he said, offering this guide for what you need: ■ Your pictures are typically printed at 4-by-6 inches or less: 2-3 megapixels. ■ Your pictures are typically printed at 5-by-7 or 8-by-10: 4-5 megapixels. ■ Your pictures are typically postersized: 6-8 megapixels. The best value, he said, comes in the 4-5 megapixel range, adding, “Most consumers will never need much more than that.” Whatever the figure, set your camera for the highest number of megapixels possible, he said. “You pay for all this performance; use all the pixels available to you.” If you want to store more pictures, buy a larger memory card, don’t cut back on the original quality, he emphasized. Using the highest setting possible also means you’ll be able to crop photos and still have enough detail available to print large photos. Most cameras, he said, are set for a middle range to make the puny memory card that comes with the camera look good, so you’ll probably need to set the camera to the highest resolution and buy a bigger memory card. “You want to leave it at the largest size, the highest quality,” he said, because if you don’t, sometime you’ll forget that you made a change, not change it back and take a lot of low-quality pictures that you won’t be able to do much with. Camera controls vary, so you’ll have to read the manual for your specific model to do this. Advanced cameras may allow TIFF or RAW formats, he said. “If you have TIFF or RAW and you are a snapshooter, my recommendation is don’t go there.” Both formats create huge files, and RAW requires specialized equip- Digital Photography: Lee’s Rules of 3’s Digital Cameras for Newbies Digital Cameras: Knobs, Dials, Switches & Menus Shareware and Tutorials (35 programs) Page 8 He also offers live online Webcasts and will do user group presentations that way, too. All can be obtained at his Web site: www.thedigitalphotoguy.com. For the user group discount, enter the code DISC06. ment and software. Stick with JPEG, he said. Third set of 3’s: the three key controls The key controls are mode, shutter release and lens control. But first, become familiar with the “uber control,” which is a four-way navigation switch. It has an up, down, left, right and OK positions. For picture taking, it will offer flash, self timer, macro and exposure compensation modes so you’ll have direct access to them. In the review mode, the right button will take you to the next photo, the left button will take you to the previous photo and the up and down buttons let you navigate within enlarged photos. The mode dial generally offers auto, manual and preset positions. The auto mode makes all the decisions for you so you just point and shoot. In the manual mode you make all the decisions. In between is the preset, which is the place to learn how to use the camera. Preset offers portrait mode (usually designated by a head), which sets a shallow depth of field; landscape, which sets a deep depth of field; and macro, which is for extreme close-ups. Others include night and sports and action. A night mode is used when everyThe Outer Edge thing is dark; it opens the shutter, exposes the background and then fires the flash. The sports and action mode can be confusing because of the delay caused by the shutter firing. The key is to prefocus on something your subject will pass, gently press the shutter release until autofocus kicks in and press the rest of the way when the subject enters the area you focused on. “You really need to know how to use the preset modes to get the best out of your camera,” Otsubo said. The shutter can be controlled in three ways: single shot, burst (several shots in a row), and video mode (to shoot freeform events in which the action is not predictable). The downside of video mode is that most cameras can’t handle video in high resolution. Video players generally will let you move forward one frame at a time to find the image you want. When you find it, hit the Print Screen key, which saves it to your clipboard, and then open your imaging program, paste the picture in and work with it. Otsubo recommends using the selftimer feature in the macro mode. It lets the camera focus, jiggle and settle down before the shutter is fired. He recommends using a monopod if tripods aren’t allowed or a string pod, which he has heard about but never seen. The string pod screws into the tripod spot, and the photographer stands on a string to hold it tight and eliminate motion. As for lens control, you want optical zoom, not digital zoom. Digital zoom simply degrades photos, and you should never use it, Otsubo said. For close-ups, you must know the minimum focus distance and be inside that distance. If you don’t understand the minimum focus distance, “all you’re going to be taking is blurry close-up photos.” He also showed X-tend-a-Slide, which can be used with a digital camera to copy slides. Just attach it to the camera, put a slide in and fire away at the rate of 3-5 seconds per slide. It can be found at www.photosolve.com. June 2006 Rick’s rant What’s the right thing to do? By Rick Smith [email protected] O ne of the things that I don’t like to do is to talk badly about individuals. Well, except mainly for Toby. But, with that said, I do have my standards — well, maybe that’s debatable, too, but nonetheless I don’t like to hurt people’s feelings. I talk in generalities and about companies, but this time is an exception. I helped get someone fired and hurt her feelings, too. I don't feel good about this, but I think it’s for the best and I’ll explain why. We buy most of our SMITH products from a multinational distributor that sells mostly to North and South America. We could buy our products from more vendors, but our prices decrease with volume, so we try not to split it up too much. I ranted last year how our vendor switched our sales team to Canada to save money. I fought it as much as one person could, but, alas, there are not enough people in the world like me so not enough people complained, and it stuck. Needless to say, the quality of the sales staff decreased as well as my ability to banter about things United States. I say that because we forget that we are not the only “Americans.” The sales team changes occasionally as all businesses do. Our team got a young lady of Indian descent. We shall call her Marigold for the purposes of this article. MARIGOLD was, in our opinion, either incompetent or not trained properly for the position. Occasionally, even I don’t have all the information I need to order the proper item for a customer and need help finding it. I called our sales team, and if they don't have the information we can get someone from pre-sales support to assist us. Years ago, they allowed us to get to them directly, but because so many customers would use the service and then buy the product cheaper online or such they discontinued the service except for their biggest clients. Well, MARIGOLD told me that she does not look up items for which I do not have the part number. Perplexed, I asked a few questions and immediately came to the conclusion that she really wasn’t very knowledgeable about the products they sell. I realize that the computer technology field is so large and diverse that anyone with lots of knowledge will not be sitting there waiting for me to call to show me what they know, except maybe for Toby. Our team is composed of five people, and you would think that we would get each person about 20 percent of the time. Not so; we seemed to always be getting MARIGOLD, and things just got worse. You would think that someone would improve over time, but this was not the case. Upon getting price quotes, we would call back and get lower prices from another salesperson, and upon asking her about it, as always she didn't have a clue. I called and complained to customer service a few times, but nothing changed, and the pricing issue was the last straw so the only thing left for Toby and me was to hang up! We had politely and respectfully asked her to be transferred to another salesperson. She said that was not possible, and we would have to call back. Well, guess who answered the phone again? I refuse to settle for second best for my customers, and I have been a good customer for over 10 years and refuse to accept such poor service. So we regularly would hang up the phone when MARIGOLD answered. It was all we could do, as every other angle was exhausted, including us. Toby recently ordered a custom file server for a client and had a crucial e-mail with the specifications to the salesperson. MARIGOLD received the e-mail and told Toby she would forward it to the correct person, who was off that day. It never arrived because she deleted it and lied to Toby. Incompetence is one thing, but lying about it is inexcusable. Upon placing an order with a new team member, I asked who she replaced, and she said Marigold! I asked why, and she said that she not only quit the company but also went back to India. I had to tell her that I wish no ill on anyone, but I was frankly quite relieved to hear she was gone and mentioned all our troubles and how we finally had to deal with the situation. She said “Oh, you were the ones who would hang up on her.” She said it bothered her tremendously and really hurt her feelings and subsequently caused her to discuss the situation with her supervisor, and everyone agreed that the job was “not the right fit” for her. So almost single handedly Toby and I caused this young lady to return home from an unfriendly and uncaring Western world. For this, we are regretful and wish things could have been different, but we had to do what was right for our business and our customers. We wish the situation could have resolved itself with her feeling getting hurt. But she created this, and we just finished it. Obituary Practice safe computing: Back up, back up, back up (And then test the backup to be sure it worked) June 2006 The Outer Edge Martin Eager “Marty” Willson, 88, a 20-year resident of Oxnard, died Saturday, May 6, 2006, at St. John's Regional Medical Center after a longtime battle with congestive heart failure and diabetes. He joined CIPCUG in February 2000. We extend condolences to his family. Page 9 Review: Windows Defender This program is writer’s anti-spyware choice By Jim Thornton [email protected] ne of the lesser-known spyware detection and removal programs is Microsoft’s Windows Defender. This freeware program was previously known as AntiSpyware and is available from the Internet by doing a Google search for Windows Defender. Don’t be alarmed that this is a beta version as the program is still in its testing phase. Microsoft plans to release its finished version in the near future. Freeware is a computer program that the developer and/or company doesn’t charge for, in contrast to shareware programs. There are some rumors that the finished version of Windows Defender will not remain a freeware program but will be THORNTON offered commercially. O On the Windows Defender Web site before you can download the program, Microsoft will remotely verify that you are running a genuine copy of Windows and not a pirated one. Now the 5,668 KB file can be downloaded and installed with the recommended settings. After the installation is finished, you will see two new icons on your desktop — one in the main screen area and the other down in your System Tray. One of the user-friendly features of Windows Defender is its ease in setting up its automatic scanning schedule. All you do is select the frequency (daily or a specific day of the week), time of day, and type of scan (Quick or Full) that you want to run. Microsoft recommends that the program be run daily. Of course, be careful not to conflict your scheduling of Windows Defender with any of the programs running under the control of Windows’ Scheduled Tasks or any other program schedulers like Norton AntiVirus, etc. have, Windows Defender can restore the program. In its Tools features, Windows Defender lists your Startup, Currently Running, and Network Connected Programs, as well as your Winsock Service Providers and provides a detailed listing for each program that includes its file name, description, publisher, digitally signed by, file type, file path, and nine You computer is running normally.” If other items of information. threats were found, then the Names of Microsoft is also offering memberthe individual threats, their Threat Level ship in its SpyNet, an online community (Severe, Elevated, High, Moderate, and to assist you in how to respond to potenLow), and Recommended Action tial spyware threats. There are two lev(Remove, Quarantine, or Ignore) would els of members — the basic member, be displayed. Remove means to perma- who receives information about detected nently remove the threat from your items and the actions to be taken and the computer, Quarantine means to isolate advanced member receives the same the threat and to prevent it from run- information but also participates with ning, and Ignore comes in two versions Microsoft in assigning the alert levels — Always means to never identify this and actions to be taken. threat again while Ignore means to overPC World, a popular monthly comlook the threat until next time the Winputer magazine, has recently rated Windows Defender is run. My preference is dows Defender as one of its top choices. to always Remove. An interesting measurement of a The minimum computer hardware product is in comparing the size of its requirements are an Intel Pentium comHelp file — the Windows Defender puter running at a speed of 233 MHz or manual is 224 KB, which is average of higher, with 64 MB of RAM or greater, all programs reviewed. Another meas10 MB of free hard drive space, and a urement is how many users have 28.8 Kbps or higher Internet connection. downloaded the program from PC The operating system must be a MicroWorld’s Web site — the figures for soft Windows XP with Service Pack 2, Windows Defender are 374,000, which Windows 2000 with Service Pack 4, or Windows Server 2003 with Service is the lowest. Should you discover that you removed a program and you shouldn’t have, Windows Defender can restore the program. Pack 1 and running Microsoft Internet Some computer radio program hosts suggest that you should run Windows Explorer version 6.0 or higher. Some of the more interesting fea- Defender followed by another similar tures of Windows Defender are that you antispyware program. My experience is now have Real-Time Protection in when I run another spyware detection blocking spyware and other unwanted program after Window Defender, nothsoftware before it’s installed. It prevents ing is ever found. unauthorized changes to your Internet Windows Defender is my spyware Explorer settings and the collection and detection and removal program of transmission of your personal informa- choice. I like it for its speed, being usertion. friendly, running automatically, and it Windows Defender also maintains a has the support of the Microsoft Corp. record of the threats that it found as well behind it. their alert level, action taken, date, and Jim Thornton’s reviews of other Hopefully, after you run a scan, you status. anti-spyware programs can be found at will see the results stating “No unShould you discover that you re- www.cipcug.org on the new Reviews wanted or harmful software detected — moved a program and you shouldn’t page. — Editor Page 10 The Outer Edge June 2006 Web page New page has direct links to TOE reviews By Helen Long [email protected] im Thornton suggested a new web page that would contain the Hardware and Software and Book Reviews that have appeared in TOE. Did the whole world except me know that you could link to a specific page in a PDF file? I didn’t know that, but when I posed the problem to our HTML expert, Toby came up with the formula. The page is titled TOE REVIEWS and is accessible LONG from the Web site. When you click on the third column, it should open up the newsletter and go directly to the proper page. I have heard differing opinions on whether this is the way it works. Both Toby and Jim Thornton suggest it is a problem within Adobe, but if anyone asks me it’s a problem with the very bloated XP that I just gravitated to. Because I feel so sorry for the dial-up J people, I am considering redoing the page with direct links to the reprinted article instead of viewing it via the TOE.pdf file. Please let me know if this would make the page more viable for you than the way we have it now. Jerry Crocker mentioned a neat tip if you are having problems with a sticky keyboard.Try going to www.microsoft.com/windowsxp/using setup/learnmore/tips/le1.mspx. I haven’t had any problems so I haven’t tried it, but I can imagine that it sure can be a pain in the neck to deal with. Try it and let me know if it works. Hope you all have upgraded your operating systems from WIN 98 and Me. I tearfully gave up Me and am struggling with XP. My main complaint is that I T I S S O S L O W. I am doing better and clicking and waiting before I click on something else. Me was always much more forgiving. And if I have to reboot XP, it takes forever. I have learned which actions take longer, and I get up and walk away from the computer to get a cup of coffee or brush my teeth, or, heaven forbid, clean up my computer room. The pictures are not up, but I am sure they will be long before the June meeting. Jerry sent me one picture that he took with his cell phone. Looked pretty good and I will be sure to post it. HAVE YOU RUN YOUR ANTISPY WARE PROGRAMS LATELY! Penguin’s Lair Linux support forums offer some of the best help By Bill Wayson [email protected] n two installments of the Penguin's Lair (see the May and June, 2004, editions), I discussed various sources of help for the Linux and Free and Open Source Software (FOSS) user. These articles showed that help is available in several places: Books, magazines, your PC, and the Internet are a few of them. This month will be a more focused survey of some support forums for Linux aficioWAYSON nados. I have mentioned several times, here and at the Linux SIG meetings, that for the user of FOSS and Linux, the Internet is your most valued I June 2006 friend. I continue to believe this as much as ever and encourage the users of FOSS to hone their search skills and use the Internet to find the answers to their questions. Free and Open Source Software like Linux is truly communitysupported software, and the Internet is where the largest number of members of each community will congregate. Not only is it a fertile place to find many people who are willing to help you with your FOSS problems, but it is also a place where you, as a community member, can help FOSS users resolve their problems. The Internet is the town square of the FOSS communities. If you want to converse with your FOSS neighbors, the Internet is the place to meet them. Of all the places to go in the cyber town square of the FOSS community, support forums are an especially valuThe Outer Edge able meeting ground for users with problems and solutions. If you use FOSS, you really should find and frequent one or two support forums or more if you heavily use a particular software package. This month we will run down a short list of support forums for the Linux user. Pick one of these sites out, or another site you may discover, and dive in with your questions. But don’t stop there. Be sure to read through the messages posted by others. If you find one that you think you know the solution for, by all means post your response. The more you help, greater are the numbers of members of the FOSS community who are helped. Since the majority of Linux users have installed a specific distribution of Linux, a natural place to look for sup(Continued on page 12) Page 11 More on Penguin’s Lair ... (Continued from page 11) port forums is your Linux vendor’s Web site and Web sites set up by other users of the distribution. Debian users can start at lists.debian.org/debianuser/. While not a forum site per se, it is the place where you can subscribe to the debian-user mailing list. Subscribers to the mailing list can post their questions via e-mail to the list. Your question, and responses to it, are sent to all subscribers to the list. Thus, all subscribers are party to several ongoing, communitywide e-mail conversations. The other resource that can be found at this site are archives of all the mailing list threads (the conversations) going back to 1995. If you have a problem, the archives are a good place to start. Your problem could very well have already been posted and solved. Fedora Core users can start at www.fedoraforum.org/. This site not only provides links to a support forum, but it also provides Fedora-oriented news, FAQs, and blogs. If you use openSUSE, the place to start is en.opensuse.org/Communicate. Here, too, are pointers to mailing lists, forums, wikis, blogs, and other cyber support resources. If you have purchased Novell’s SUSE Linux, you have several sources of Web-based support. One is at www.novell.com/ coolsolutions/linuxnewbie/. The site offers news, how-to articles, and a place to search them along with documentation and a knowledgebase. You should also look at support.novell.com/ forums/2su.html, where you will find links to several support forums for Novell and openSUSE users. Vendor-specific support resources are invaluable primarily because they are frequented by people all of whom are using the same distribution. The chances of your problem being resolved and of you being able to resolve someone else’s problem are greatly enhanced. But vendor-neutral support sites should not be ignored. Many of the problems FOSS users experience are with a particular program or utility which rarely appears on only one vendor’s distribution. They’ll be in use across many Linux distributions, if not all of them. Many of the larger or widely used applications have their own support communities. For example, users of the KDE (K Desktop Environment) can find help at www.kdeforum.org/; Gnome (the Gnu Network Object Model Environment) users have gnomesupport.org/; and Enlightenment u s e r s c a n m e e t a t www.enlightenment.org/Main/ Community/. If you use one of several other desktop environments, just Google “<your_environment_name> support” to find your starting point. Similarly, users of popular software packages, like the Firefox Web browser, OpenOffice.org office application suite, Apache Web server, MySQL database, and others can find fellow users and support by Googling the name of their application along with “support.” Other vendor-neutral support sites are also application-neutral. They are sites where the members can be using any distribution of Linux or any FOSS package. The LinuxQuestions.org site (www.linuxquestions.org/) has been around for a long time. Besides an active support forum, here you will find tutorials, wikis, blogs, reviews, pod- casts and much more, making it a popular site for Linux users. Also check out JustLinux (www.justlinux.com/) for more support forums; tuXfiles (www.tuxfiles.org/) for tutorials, documentation, and tips; the Ultimate Linux Newbie Guide at www.linuxnewbieguide.org/; and the Linux Newbie Administrator guide at lin u x.ab o ut.co m/o d / e mb ed d ed /l/ blnewbie_toc.htm. This list and the search suggestions given should provide anyone using Linux or FOSS a place to start their search for a support community. While everyone starts out as a newbie, also known as a “noob,” and pretty much only needs help with their problems, if you actively use a support forum it won’t be long before you read a question and say to yourself, “Hey, I know what they need to do!” You will soon expand your activity in the community by providing the solution to another member’s problem. When this happens, you will certainly make someone very happy and the community stronger, smarter, and more useful. If you have questions or would like to learn more about Linux and FOSS, come to the June Linux SIG meeting at 6 p.m. on Thursday, June 22, at Ventura County Computers in Ventura. This month we will connect the Knode network news reader to the openSUSE support forums and learn how to navigate and use them. See the CIPCUG Web site for more information. If you have a question or topic you would like the Lair or Linux SIG to cover, drop me a line at [email protected]. Until next month, happy computing. OpenOffice.org issues statement on macro virus From The OpenOffice.org Team There has been press comment recently about a “proof-of-concept macro virus” affecting OpenOffice.org and reported in a blog at an anti-virus company.[1] Macros are a useful part of any of- Page 12 fice suite, allowing users to automate repetitive tasks. These tasks include potentially destructive actions such as modifying and deleting files, which is why macros are of interest to virus writers. The “proof-of-concept macro virus” The Outer Edge showed that it is possible to write a simple “virus-like” program using OpenOffice.org’s macro language. This is a known risk with any capable macro language. To mitigate against this risk, by default OpenOffice.org detects if a (Continued on page 13) June 2006 Security Instant Messaging can bring malware By Bob de Violini browser and tries to uninstall it, he or she discover that it isn’t listed on the “Add/Remove Programs” list in the Control Panel. The icing on the cake is the fact that the malware also changes the default homepage of Internet Explorer to the Safety Browser’s special site. To quote the late night infomercials, “but wait, there’s more!” Just to make sure you know you’re infected, the worm will also play some very loud music with very poor guitar routines and drum solos whenever you start the fake browser it installs or when you start the infected computer. This piece of malware has been labeled as a virus, so you should be safe if you’ve kept your antivirus program fully updated. If you haven’t, and wind up getting infected, the worm will proceed to send itself to everyone on your contact list disguised as a message from you. [email protected] his month, we’re going to start off by expanding a little on something that’s been brought up before … Instant Messaging clients. While they can be really useful for instant communications, they can also be an avenue for Trojans, worms, and other types of malware to infect your computer. All it takes is a little bit of trust on your part. The latest in the parade of this type of infection involves Yahoo! Instant Messenger. The offending piece of malware arrives disguised as an instant message from one of your contacts with an attachment that is supposed to be a “safety browser” to help you browse the Net safely. What it really winds up being is a worm that installs its own special browser with an icon that looks similar to the Internet Explorer icon. This browser takes the user to sites that then proceed to infect the person’s Zango hard to get rid of The next item is one I have some computer with various pieces of adware and spyware. It gets even better. Just recent experience with. No, my comwhen the user’s had enough of the puter didn’t get infected with it, but one T I tried using was very heavily infected with it. I just spent three weeks in Hawaii at the Pearl Harbor Naval Station on duty with the Navy Reserve. While there, I took advantage of computers that were set up with high speed Internet access. Now, the computers were underpowered by today’s standards for all the applications they were required to run, but some of them ran especially slow. While seated at one, I noticed it had Spybot and AdAware installed on it so I decided to take advantage of their presence and see what they could find. Three hours later, I was done. The one piece of malware they kept finding was one from 180solutions called Zango. As it turns out, these computers are set up for anyone to use, especially those who may be far from home to be able to stay in touch with family for next to no cost. I also noticed several people using them to go to the Web site called MySpace. After I returned home, I did a little reading and found that there’s a (Continued on page 14) More on OpenOffice.org announcement ... (Continued from page 12) document contains macros, displays a warning, and will only run the macro if the user specifically agrees. This behavior conforms to industry best practice. The OpenOffice.org engineers take the security of the software very seriously, and will react promptly to any new issues. This “proof of concept” vi- rus is not new information and does not require a software patch. Technically, it is not even a virus, as it is not “selfreplicating” — with OpenOffice.org’s default settings, it cannot spread without user intervention. However, the OpenOffice.org community repeats the consistent message from security experts that users should never accept files from unknown sources. For any security issue, please visit OpenOffice.org’s Security Team page[2] and send a note to [email protected]. [1] www.viruslist.com/en/weblog? weblogid=187738337 [2] www.openoffice.org/security/ TheOuterEdgeisprintedandmailedby VENTURAPRINTING ANDBUSINESSMAILCENTER 200N.ElevarSt.,Oxnard,CA93031 Phone:805-604-1766Fax:805-604-1765 June 2006 The Outer Edge Page 13 More on security ... (Continued from page 13) type of chain letter, or bulletin, going around amongst the MySpace users that allegedly informs them of a program to help them see just who’s viewing their personal profile pages. After clicking a few links, the users are brought to a site called Myfriendspy dot com, which tells them about an alleged tool to help them see just who’s been viewing their individual profile. Once the person tries to get the software, the Web site says that the software’s not yet ready for use and offers them links for other free stuff instead. These links then proceed to download more ad ware from Zango/180solutions that further slows their computer by displaying large numbers of pop up ads. MySpace phishing scam MySpace has also been the recent target of a phishing scam, which was dealt with swiftly. The scam worked by sending a Myspace user a link via one of the popular instant messaging systems, such as AIM (AOL Instant Messenger). The message is usually from someone in his or her contact list and asks him or her to click the link to log on to Myspace to view some photos. Clicking the link took them to a fake login site, which harvested their login info and then logged them into the regular Myspace pages. With the login info, the perpetrators then had access to any personal info the victim had stored on the Myspace site. And now we have ransomware How would you like to have your files taken hostage? Probably not at all, but that’s just what a new type of malware is doing. This new type is being called ransomware, because it hides several of your files of a given type or several types and then displays a banner telling you to fork over a given amount of money to a certain Web site or payment service account in exchange for letting your files go free again. There was one victim here in the U.S. back in March, and there has just been another victim in the UK last month. In that one, a lady’s files were held hostage until she visited a Web site that sold prescription medications. It told her not to go to the police because they would be unable to help her, and that she would never hear from the perpetrators again, rendering her files useless. Thankfully, she ignored the threats and went to the police. She also turned her computer over to a local expert who was able to discover the password to unlock her files and remove the malware from her computer. Although these types of attacks are still fairly rare, they are on the increase, so they bear mentioning. As each type of ransomware is discovered, the signatures of anti-malware programs are updated to help the end user deal with these new threats. One such company has posted the key to unlock the latest one that struck last month prominently on their Web site, in the event someone else gets infected with it and isn’t running an anti-malware program. By the way, the woman in the UK infected her computer by simply clicking on a pop up ad on a Web site she thought was above board, but had never visited before. Another phony Microsoft message Finally, to wind things up this month I have a bit of news, about Microsoft. The news is old news but has resurfaced again. There’s a Trojan going around in an e-mail that is disguised as a security warning from Microsoft. Now, most of us know that Microsoft NEVER sends end users security patches as attachments to e-mails. But that’s just what the latest batch of e-mails preys on. They include a link to the supposed patch that you must click on to install the patch on your computer. The patch is supposedly for a bug in the Windows logon service. The Windows logon service is what you use to log on to your computer with Windows NT, 2000, and XP, but it has no bug or vulnerability in it. Clicking the link in the e-mail installs a key logging Trojan that logs your keystrokes and sends them to a hacker’s email account. There’s also a variation of this scam that’s in German and is supposedly from the Windows Update folks. It works in much the same way as the one in English does. Remember, Microsoft never sends out patches or software updates as attachments to its security bulletins in e-mail. Until next time, please remember what Helen always says at the end of her articles, and keep your anti-virus and anti-spyware programs up to date for safe and happy surfing! Some handy hints from your computer club By Jim Thornton [email protected] Microsoft Mouse — Did you know that your Microsoft IntelliMouse Explorer Mouse, the optical one with four buttons and a scroll wheel, has a cord problem. Typically after several years, the individual electrical wires inside the cord will become frayed and your mouse will start acting up — not responding, Page 14 etc. There is a five-year guarantee on this type of Microsoft mouse and Microsoft replace your mouse at no charge. In addition, you don’t need to show any proof of purchase nor return the mouse. All you need to do is to photocopy the bottom of the mouse where the label information is located, include your name, address, telephone number, and email address, and fax the photocopy with the request information – (To) AtThe Outer Edge tention: Supplemental Parts, (Subject) Part Number B75-00057, at (716) 4477330. Within several days, you should receive the replacement mouse. What I did was to use my flatbed scanner to scan the bottom of the mouse, send the copy to my Microsoft Word program, type the requested information on the same sheet of paper, and then fax the (Continued on page 15) June 2006 Smart Computing tips and fun facts Reprinted with permission from Smart Computing. Visit http:// www.smartcomputing.com/groups to learn what Smart Computing can do for you and your user group! Recovering A Deleted File — If you recently deleted the file, you are using Windows 95 or newer, and you haven’t performed many other tasks on the PC after deleting the file, try undoing the deletion. In the program window from which you deleted the file, click the Edit menu. If you see an Undo Delete command available, click it to restore the deleted file. Depending on which tasks you performed since deleting the file, you might see another type of Undo command, such as Undo Rename, under the Edit menu. If so, you might be able to click it and work backward through the various Undo commands to reach the Undo Delete command. If the Undo command is dimmed and unavailable, you’ll have to try another step: Check out the Recycle Bin. What To Do If Your Monitor Won’t Turn On — If your monitor doesn’t turn on, check the power first. Assuming the CPU itself is working (can you hear the computer running or see lights on the PC’s face?), a totally dead screen usually indicates a power problem related to the monitor. The power issue may lie within the computer or monitor, but before looking for a complicated fix, consider all the external cables and switches. It’s quite possible that you or someone else accidentally bumped a cable loose. Bootup Problems? — Most hardware-related boot problems can be avoided with a little preventive care. Make sure you install new hardware correctly and that your PC is wellventilated, as excessive heat can damage PC components. So can electrical surges, so it’s a good idea to invest in a surge protector or UPS (uninterruptible power supply), which will help protect your PC. Take care of your computer, and it should take care of you. More helpful hints ... (Continued from page 14) single sheet off to Microsoft. My replacement is a newer model than the one I had. I had previously tried to order a replacement cord without any luck, so I sent my old mouse off to mouse heaven. Irfanview — This is a neat little freeware program that displays more June 2006 than 40 types of photographs, images, etc., and is also an audio player that plays 15 file formats. I reviewed this program in the July 2001 newsletter with an update in December 2003 issue. The current version 3.98 has a small bug problem — the Add All feature doesn’t work when temporarily adding photo- The Outer Edge graphs into the slideshow feature of the program. Irfan Skiljan, the program’s designer, is aware of this problem and has a quick fix. Just download and install the revised version from irfanview.tuwien.ac.at/iview398.exe>. There is no need to uninstall the existing version. Page 15 Editor’s corner Membership numbers are back in addresses O K, I admit I haven’t paid much attention to the information that’s supposed to be in the mailing address, but several people — and I apologize for not remembering who — pointed out that the membership numbers were no longer being listed, even though you need one to sign up for notices of SIGs and general meeting. We got it fixed in the last issue, and it should be fine from now on. I apologize for any inconvenience and am glad folks are keeping an eye on things to alert me to such problems. I generally don’t read the mailed version of TOE, having read it all as I put the issue together. I announced at the last meeting that our printer can’t do with machines what we did with people power at the monthly folding party: WEIGLE fold copies of TOE thin enough to pass the USPS test for the letter rate (the official term for what we paid to mail TOE the old way). Now, we have to mail them as flats (another USPS term, but the meaning is pretty clear), which costs more but which makes the issue easier to open when it arrives and prevents damage from the tabs. As far as I know, no one has complained about damaged copies, and I hope our luck will continue *** Toby Scott discussed Windows Update (now Microsoft Update) at the last meeting (see the Q&A on page 4). I had an interesting experience with Microsoft Office 2003 and Windows Defender recently when the updates wouldn’t install for either program. A Google search brought me the answer for Microsoft Office, and I’ll share it with you in case you have the same problem (maybe writing it down will help me remember it the next time I have the problem). For Office updates to install, the Office Source Engine must be running, and mine had been turned off (I’m not sure if I was experimenting or if I blindly followed someone’s advice about unnecessary services). Turning it back on solved the problem. To do that, go to Control Panel > Administrative Tools > Services, find the listing and enable it. The Windows Defender program wouldn’t install updates until I had the program open and running. Maybe that’s a “Well, DUH” to everyone else, but it wasn’t to me. I’m guessing that this one won’t matter much for long because when I was in Office Depot in Oxnard today, I saw the stand-alone version of Windows Live OneCare on the shelf. It includes antivirus, antispyware, a fireall, performance tune-ups and data backup and restore, so I doubt that Windows Defender will be around for long. It’s going to be interesting to see what happens to other vendors’ similar products if Microsoft packages OneCare with Vista. — John Weigle, editor Page 16 The Outer Edge Treasurer’s report By Art Lewis [email protected] LEWIS April 2006 4-1 through 4-30, 2006 Category Description INFLOWS Coffee income Donation ISP Income Membership Income New members 120.00 Renewals 355.00 TOTAL MEMBERSHIP Raffle TOTAL INFLOWS 475.00 18.67 972.75 OUTFLOWS Corporate Expenses Insurance ISP Expense Rent Paid TOE TOTAL OUTFLOWS 40.00 -37.00 334.00 150.00 377.62 864.62 OVERALL TOTAL 108.03 Unrestricted Funds Restricted Funds Bank Balance 4-30-06 Year to Date Income Year to Date Expense 12.48 1.50 465.00 2,372.72 2,000.00 4,372.71 10,575.21 -12,486.07 2006 contributors to The Outer Edge Your name can appear here, too. Share your knowledge with other members by sending an article, letter or computer tip to [email protected]. Orv Beach Sharon Oosthoek Ken Church (Microsoft Mindshare) Martha Churchyard Toby Scott Bob de Violini Smart Computing David Harris Rick Smith Art Lewis Jim Thornton Andy Toth Helen Long Alyson Munroe (APCUG Bill Wayson article) John Weigle To avoid all kinds of problems, update your operating system, antivirus and anti-spyware programs regularly. June 2006 Initials Name (805) BDV BR Bob de Violini Bill Robinson BW DM Bart Wood David Minkin JM Jerry McLoud [email protected] 389-2997 (b) [email protected] 482-4993 (e) 469-6970 (cell); 484-2974 (home); [email protected] or [email protected] (818) 889-6176 (e) JT Jim Thornton MS F1—Your Help Key RP TZ (Revised June 6, 2006) COMMUNICATIONS/INTERNET (GENERAL) World Wide Web DM DATABASES Access BR DOS RP 987-1748 (d) [email protected] Michael Shalkey 483-9921, ext 142 (d) [email protected] Robert Provart 498-8477 (b) Trish Zakas 985-8519 (b) Phone: (d) = days; (e) = evenings; (b) = both If you would like to volunteer to help others, please send your contact information and programs you’re willing to help on to <[email protected]>. ........................ EDUCATIONAL / CHILDREN TZ E-MAIL Eudora Outlook Outlook Express Poco Email JT MS BR, DM MS HARDWARE, UPGRADING JM GRAHICS PROGRAMS IrfanView Paint Shop Pro Print Shop MS, JT DM BR SPREADSHEETS Microsoft Excel Quattro Pro DM DM UTILITY PROGRAMS Norton Utilities DM, JT (and Anti Virus) WORD PROCESSING Microsoft Word WordPerfect BW, DM DM WINDOWS Windows 98, 95 Windows Me Windows 2000 Windows XP June 2006 DM, JM, MS (98) JT BDV JT, DM WEB HELP SITES Annoyances Central blog (from authors of the O’Reilly Anno yances ser ies, including Steve Bass) : www.annoyancescentral.com/ Steve Gibson: grc.com/ Kim Komando: www.komando.com Fred Langa: www.langa.com Leo Laporte: leoville.com/ Jeff Levy: www.jefflevy.com Microsoft: www.microsoft.com/ Microsoft Windows XP The Official Magazine (UK): www.windowsxpmagazine.co.uk/ PC Pitstop: pcpitstop.com/ PC World: pcworld.com/ SANS Institute — Computer Security Education and Information Security Training: www.sans.org/ Smart Computing: www.smartcomputing.com/ Spyware Warrior: www.spywarewarrior.com/ User Group Relations (Gene Barlow): ugr.com/ Ventura County Computers (Rick and Toby’s shop): www.vccomputers.com Virus Bulletin: www.virus-bulletin.com/ ZD Net spyware blog: blogs.zdnet.com/Spyware If you have a favorite help site on the Web, please forward it, so we can expand the section. The Outer Edge Page 17 Membership report: Is it time to renew? By Ken Church email address: [email protected] New Members: Harry Altman, Vee Johnson, and D.A. Salerno CHURCH Attendance at the May 2006 General meeting: 79 Members + 6 guests Total membership: 278 MEMBER RENEWAL INFORMATION $25 for single membership, $30 for two or more family membership. NEW MEMBER INFORMATION $35 first year for single membership, $50 first year for two or more family membership in same household. Please send your renewal payment to: CIPCUG MEMBERSHIP P.O. BOX 51354 OXNARD, CA 93031-1354 Or bring your payment to the sign in table for the June 24, 2006 Meeting. April 2006 renewal payment due: Mbr# Last Name First Name Pd to Dt 0547 Creasap Barry 200604 0916 Jensen Ted 200604 0202 Kleeburg Hank 200604 0768 Nifong Bob 200604 0142 Peck Darrell 200604 Mbr# 0338 0340 0094 1099 0774 0329 0922 0873 0211 0697 Last Name Beavers Burger Golden Haney Hoffman Kumler Neunuebel Pass Weigle Widney First Name Hal Lou Edward Bill LaVern Bob Bob Jim John Fred Pd to Dt 200605 200605 200605 200605 200605 200605 200605 200605 200605 200605 June 2006 renewals payment due: Mbr# 1120 1120A 1103 0878 1118 0149T 1148 0773T 0148 0469 0580 0929 0146 1065 0225 0342 0473 0472 1176 0593 0478 0216 Last Name Bunker Bunker Doucet Garner Haggard Helton Jeffryes Lang Leventhal Magallanes McCoy McCoy Minkin Nicholes Nunez Page Pittman Pittman Roundy Shalkey Stallman Thompson First Name Sandra Terence Bernadette Bill Roy Charles Loretta Nita Bob CB John Tim David Mike Thomas John Barbara Herman Nathan Mike Betty Bob Pd to Dt 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 200606 May 2006 renewals payment due: Imagine if, instead of cryptic, geeky text strings, your computer produced error messages in haiku Windows NT crashed. I am the Blue Screen of Death. No one hears your screams. A crash reduces your expensive computer to a simple stone. Three things are certain: Death, taxes, and lost data. Guess which has occurred. Stay the patient course Of little worth is your ire The network is down Yesterday it worked Today it is not working Windows is like that. You step in the stream, but the water has moved on. This page is not here. Page 18 The Outer Edge June 2006 Why join Channel Islands PC Users Group (CIPCUG)? Please make checks payable to CIPCUG Every month, members of the Channel Islands PC Users Group have access to: ♦The Outer Edge newsletter, which includes a list of members willing to help other members. ♦The general meeting, featuring a question-and-answer session and program on new software or hardware. ♦Special Interest Groups — special meetings held several times a . ♦Door prizes at the regular meeting. Other benefits include: ♦Special user group discounts on books and software. ♦An Internet Service Provider at a large discount (see next column). ♦A chance to make friends with people who have similar interests. ♦The ability to put your knowledge to good use by helping other members. The whole concept of user groups is members helping members. Dues for new members Individual member, $40. Family membership (same address), $55. Renewals are $30 and $35 per year respectively You may make payments in threemonth, six-month or annual increments. We also give a 12-month subscription if prepaid in advance at the 11-month price of $165. Many of our club members are electing to do this to keep Helen from nagging them for money. Renewals can also be mailed to Treasurer; just be sure to mention the dates that your check is to cover. There is no program to install; you will use programs that are already on your computer. It’s simple to talk you through the set-up, but if you’re the least bit timid about setting up your computer, a club member will come to your house and make the necessary arrangements. Our agreement will also give you a 5 MB Web page allowance. CIPCUG members are eligible to sign up for the group’s Internet Service Provider (ISP) at the low price of only $15 per month plus a $15 processing fee. CIPCUG INTERNET SERVICE To sign up, contact one of the club’s TECH TEAM techies (see next column). Call one of Helen Long, 642-6521 them you may know or one in your area, [email protected] and they will be glad to provide you David Minkin, 469-6970 (cell), 4842974 (home) with the details necessary for signing up. Checks should be made payable to [email protected] or CIPCUG and sent to Treasurer, c/o [email protected] Please clip the coupon below and send CIPCUG, P.O. Box 51354, Oxnard CA Bob Thompson, 647-2287 with payment to CIPCUG-Membership, 93031. Don’t forget to include the $15 P.O. Box 51354, Oxnard, CA 93031set-up fee in your first sign-up check. 1354. CIPCUG MEMBERSHIP APPLICATION Phone (Home): ______________(Work): ______________ Amount enclosed: ____________________________ E-mail address: ________________________________ Please Print the following information: User level: Novice ____; Intermediate _____; Advanced _____ Name: _______________________________________ Can you help the club as a volunteer? If so, what would you be interested in working on? Address: ______________________________________ City: ___________________________, State:________ ZIP Code: _______________________________ Date __________________ June 2006 The Outer Edge Member # ____________ Page 19 | | NON-PROFIT U.S. POSTAGE PAID OXNARD. CA PERMIT NO. 1785 Channel Islands PC Users Group Inc. P.O.Box 51354 Oxnard, CA. 93031 DATED MATERIAL Please Do Not Delay DUES REMINDER If the number above your name is 200606, your membership dues are payable in June 2006. June 2006 Meeting Meeting Of the Channel Islands PC Users Group Saturday morning, June 24, at the Boys & Girls Club, Ponderosa Drive and Temple Avenue, Camarillo, Calif. The map shows the easiest route to the Boys & Girls Club, but if you prefer, you can take the Carmen Drive offramp to Ponderosa Drive, which leads to Temple Avenue. Page 20 Meeting Schedule: 8:30 a.m. Doors open 8:45-9:30 Beginners SIG, Internet SIG 9:30-10:30 Business meeting, Q&A 10:30-11:00 Break — Please contribute requested amounts for coffee and doughnuts 11:00-12:00 Program (Verizon FISO), Drawing 1:15 p.m. SIG at CompUSA at Shopping at the Rose at Highway 101 and Rose Avenue in Oxnard The Outer Edge June 2006