Annual Report 2012

Annual Report 2012
PATRONS ENJOYING THEIR PRETZELS AND ROOT BEER DURING THE OCTOBERFEST
CELEBRATION. L-R: BILL NORDGREN, CAROL RIORDAN, KAREN NOVAK, DONNA
NORDGREN, FRANK NOVAK, JACKIE GARVIN, GLEN JENKINS, JOAN JENKINS.
From the director…
In five years, 50 percent of the U.S. population will be 50+.
Neilson Report, August 2012
The Community Services Department has had Fifty Plus Programs since 2004, correctly anticipating
our role to provide a wide spectrum of services suited to the diverse needs and interests of independent
older persons.
The staff continues to find creative ways in which new information and new skills are offered and
embraced by this Fifty Plus population thereby contributing to the overall quality of life for our older
adult residents. A recent survey indicated that the older adult participants credit their center participation
with benefiting their physical and mental health, increasing their opportunities to learn new things,
improving their ability to find out about and connect to support services and have a positive effect on
their quality of life. We are all about successful aging.
The staff has a great reputation for meeting the sometimes vast needs of Westlake’s older adults but
also attending to those with hardships of all ages. The social services area of the department recognizes
those residents who have difficulty providing the necessities for themselves and their families, therefore qualifying for the Westlake Assistance Program, Transportation or Youth Services. These residents
can expect immediate attention to their emergency needs and continued support and resources for the
longer term, if necessary.
We continue to be a think and do department, dedicated to educating individuals on how to live longer
and better through our Fifty Plus activities as well as serving those less fortunate residents.
Joyce Able Schroth, LSW
Director
W
Activities & Trips
estlake’s Community Services Department, inclusive of patrons who are Fifty Plus, provides many opportunities for
adults of every activity level to find programs serving both social and wellness needs.
The department’s emphasis on providing new programs saw a monthly “wait listed” Lunch and Learn program along with
Traditional Chinese Medicine and Asian Exercise. Educational, health-related programs, health screenings, and a variety
of exercise classes are part of the department’s many regular offerings.
The goal to continually research and provide the most interesting and wide-reaching programs for our patrons continues
as we offer a diversity of activities to those we serve.
20,427 (duplicated) patrons participated
in activities, programs, trips, support groups, wellness programs.
In 2012, Westlake Center offered:
143 activities/programs/trips/support groups and 39 day/overnight trips
I have no idea what my life would be like if we did not have our “Westlake Center For Community
Services” which I still refer to as our “senior center.” It offers services, trips, great programs, food,
fun and fellowship. If you need anything, it is the place to start. If anyone says they are bored,
they have not been there. I have been involved for over ten years, the fun I have had and the
friends I have made are “priceless!”
Carol Riordan
THE INTERGENERATIONAL PRINCESS
PARTY HAD THE “PRINCESSES” SERVING TEA AND COOKIES WHILE APPRECIATIVE PATRONS WORKED ON A CRAFT
PREPARED FOR THEM BY THE GIRLS.
DRESS BARN FASHION SHOW WAS A
HIGHLIGHT OF MOTHER’S DAY TEA.
MODELS LEFT TO RIGHT: CAROL
RIORDAN, SHIRLEY MCCLIMON, ALICE MCCARTHY, MARILYN OLSEN,
KAREN NOVAK.
PREPARATIONS FOR THE EIGHTY
ATTENDEES OF THE MOTHER’S DAY
TEA BY COOK DEBBIE AND VOLUNTEER GRETCHEN WANG.
Activities, Trips, Programs
ACTIVITIES/PROGRAMS
99 Ways to Save
AAA Mature Driver
AARP Driver Safety
AARP Tax Preparation
Abigail Adams
Alice Wills—History Programs
Alzheimer’s Workshop
Ann Allen
Art Appreciation
Art with Kathy
Art with Mary Jo
Arthritis Exercise
Asian Exercise
Audiphone
Better Balance
Big Band Lunch
Bingo for Fun
Blood Pressure
Board Games
Bocce—Ladies, Men, Mixed
Body & Soul
Body Blast
Bone Density
Book Review
Bridge—three times week
Calligraphy
Caregiver Support
Chair Massage
Chef Rae
Chess
Chili Cook-off
Christmas Carols
Christmas Fifties
Clambake
Classic Movie
Classical Music
Coffee & Conversation
Comedy Café
Diabetes Support
Dolly Madison
Drawing
Earth Fare
Eileen McShea
Exercise
Family Education
Flag Day
Flu/Pneumonia Immunizations
Fragrance Day
Frank Sinatra
Gazebo Concerts
Girls Gathering
Grief Support
Halloween Party
HEAP
Health Fair
Health Screenings
Blood Pressure, Vision, Memory,
Hearing, Cholesterol/Glucose
Health Talk
History
Hospice Cards
Hot Dogs with Top Dog
Journaling
Kaiser/Dr. Schwab
Knitting/Crocheting
Ladies Day
Legal Help
Let Us Entertain You
Life Care Planning
Lincoln
Lucy Hayes
Lunch and Learn
Lunch with the Doctor
Main Lunch
Making the Transition
Mature Driver
Medicare
Meet & Eat
Memory Club
Men’s Card Group
Men’s Morning
Mormon Tabernacle Choir
Mother’s Day Tea
Movie, Morsel, Music
Music Appreciation
National Cheese Pizza Day
Nature Tracks
New Years Eve
News & Views
New Year’s Eve
Octoberfest
Over 90 Birthday Party
Parkinson’s Support
Patio Party
Pinochle—twice weekly
Poker
Portrait of a Person
Portrait of a Place
Princess Party
Protect Yourself
Queen’s Jubilee
Red Hat Lunch
Reserve Cards
Rodgers and Hammerstein
Santa on Slate
Service Club
Sing-Along, Lunch, Movie
Snow White Day
Stanwyck Trilogy
Stroke Support
Tai Chi
Talk About Town
The Way
The Woodland Indians
Through the Eyes of the Artist
Thursday at the Movies
Titanic Movie and Program
Traditional Chinese Medicine
Travel Opportunities
Traveling Teacher
Tuning Forks
Veteran’s Day
Volunteer Recognition
Walkers
War of 1812
Watercolor
Watercolor Workshop
Wendt Touring
Westlake Walkers
Westside Market
What’s It Lunch
Wii Bowling
Wine Tasting
WWII Series
Yoga (5 different classes)
TRIPS
14 Day Trips
12 Trinity Brown Bag Concerts
6 Cleveland Orchestra
1 Cleveland Pops
3 Casino
EXTENDED TRIPS
America’s Wild West-South
Dakota
Treasures of Ottawa by Rail
Cape Cod & The Island
Christmas at Bedford Springs
New York, New York
STAFF AT THE HALLOWEEN PARTY
MAKING FLORAL PINS AT THE
LADIES DAY PARTY
ENTERTAINER, BILL KREMPASKY, KEEPS THE MOOD LIVELY
FOR PATRONS ATTENDING THE AUGUST PATIO PARTY.
Social Services are provided by two licensed social workers offering
services, referrals, and programs to all Westlake residents. For those lowincome residents, resources and referrals are available.
Through the donor program, assistance is available to residents with limited
incomes and includes an emergency three-day supply of non-perishable food,
holiday food baskets, Adopt-a-Family/Adult at Christmas, back-to-school
items, financial help with prescriptions, and other emergency needs.
10,000+ duplicated social services
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Food Cupboard (411 unduplicated emergency food distributions were made)
Holiday Baskets Easter/Thanksgiving/Christmas (275 food baskets distributed)
Back-to-School (111 children/school supplies; 56/new winter coats)
Christmas Adopt-A-Family/Adult (51 families/64 individuals - 296 total recipients)
A total of 62 individual and corporate donors.
Computerized Phone Safety Check (28 participants)
Prescription Assistance (6 individuals totaling 17 services)
Referrals (798 various)
Phone Calls/Home and Office Visits/Adult Protective Services
(108 home visits, 102 office visits)
911 Cell Phone Distribution (3 phones distributed)
Flu/Pneumonia Immunizations (401)
Transportation (5,777 vehicle runs totaling 49,834 miles)
Social Services
5,211 transportation trips
to medical appointments, grocery stores,
banks, drug stores, hair salons, and local
malls were made for Transportation clients. Clients receiving this important service include those with no other means of
transportation, low vision, special needs,
and wheelchair clients, as well as those
attending adult day care, physical or cardiac therapy, and dialysis.
Transportation clients donated
$4,543.50 in 2012.
VOLUNTEERS
KEITH ESTES
AND JOSEPH
ANTHONY
VOLUNTEERS
FILL 107
WESTLAKE
ASSISTANCE
HELP WITH
FOOD BASKETS
THE
ADOPT A
FAMILY GIFT
DISTRIBUTION.
FOR
HOLIDAY
DISTRIBUTION.
Community Diversion/Youth Services
94 juveniles referred to
Youth Diversion Program in 2012.
62 males; 32 females (74 Westlake Residents and 20 Non-Residents)
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Youths who entered diversion—91 successfully completed the program.
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3 youth (all female) had subsequent charges while in program resulting in removal.
Sanctions included but were not limited to:
 Apology letters
 Written reports on various subjects relative to charges received
 Monetary restitution
 Community Service
For the year 2012, 2,033 hours of community service were performed by the youth within the diversion program.
The Youth Coordinator serves as liaison to the Westlake Police Department's Community Diversion Program,
providing services to first-time juvenile offenders. The Youth Coordinator also serves as the city representative for
coordination of youth services and programs with Westlake schools, Westlake Recreation, social service agencies,
the City of Westlake Police Department and Parent-to-Parent Network.
Six full-time* and fifteen part-time employees work in the Community Services Department.
Staff
Joyce Able Schroth*, Director; Sue Venick*, Assistant Director.
Cindi Lindgren* and Jennifer Yoo*, Program Planners.
Madeline Crandall, Youth Coordinator.
Karen Biddulph*, Administrative Assistant.
Susan Louisell* and Gloria Flint, Secretaries.
Pam Rossell and Evelyn Bosau Receptionists.
Jim Holcepl, Marsha Herring and Mary Beth Duffy, Transportation Coordinators.
Rich Frolo, Jerry Pasti, Larry Samuelson, Custodial.
Bob Aber, Jim Holcepl, Mark Nageotte, Bob Schroeder, Ron Vontroba, Larry Westerfield, Drivers.
STAFF BIDS A FOND FAREWELL TO THEIR RETIRING CO-WORKERS. FROM
LEFT: GLORIA FLINT, KAREN BIDDULPH, MARSHA HERRING, JENNIFER
YOO, TOM WEAVER, DEBBIE WANG, EVELYN BOSAU, LARRY
WESTERFIELD, CINDI LINDGREN, SUE VENICK, PAM ROSSELL, JOYCE
ABLE-SCHROTH, JIM HOLCEPL, BOB SCHROEDER.
Building Maintenance
In addition to on-going building maintenance both inside and outside, landscaping (grass cutting, tree trimming,
flower beds) and seasonal decorating, maintenance of the bocce ball courts, completion of fire suppression
system inspection, fire alarm system inspection, and elevator inspection, the following were completed:
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Aluminum ceiling and soffit panels installed on veranda ceiling
Refinished Meadowoods Room floor
Chair glides (new) installed on all chairs in Meadowoods Room
Bocce courts and benches stained
AED compliant toilets installed in lower level restrooms
Chimney liners installed
Window blinds installed on reception north windows
Security camera installation interior and exterior of building
Hearing impaired equipment installed
Water booster for main kitchen dishwasher installed
Donations & Volunteers
387 Volunteers...
including Westlake Women’s Club, Kiwanis,
and other local service organizations,
several churches and schools, Girl Scout
and Brownie troops, all gave of their time,
volunteering in excess of 850 hours to
Westlake Community Services:
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AARP Taxes
OSHIIP
Advisory Board
Bocce & Cards
Kitchen Help
Music Appreciation
Service Club
Northcoast Challenge workers
Flu/pneumonia clinic helpers
Red Hat
Westlake Assistance Program
Adopt a Family
VOLUNTEERS DIANA MALINOVSKY AND GRETCHEN
WANG GET INTO THE SPIRIT WHILE SERVING PATRONS
AT THE JULY MAIN LUNCH.
$33,965.71 in donations
were given to Community Services by generous
individuals and organizations; local businesses
sponsored programs and donated refreshments.
General Donations
Sponsorships
Westlake Assistance and
Prescription Drug Program
Adopt a Family
School Supplies
TOTAL
$ 8,897.00
2,985.00
20,413.71
1,370.00
300.00
$33,965.71
The Advisory Board has three stated purposes:
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Advisory Board
To represent all residents in the City of Westlake;
To advise and assist the Director of the City of Westlake Community Services Department, Assistant
Director and Program Planners;
To share, support, and suggest programs for all residents; to interpret the Community Services
Department’s programs and services.
Officers: Sue Veber, President; Michelle Walsh, Vice-President; Toni Becker and Shirley McClimon, Secretaries.
Members: Carol Applegate, Toni Becker, Carolyn Bert, LuAnn Hinkel, Pat Lutian, Nelson McClimon, Shirley
McClimon, Joe Medved, Joan Pilz, Dave Sacco, Nancy Sullivan, Sue Veber, Michelle Walsh.
Member Emeritus: Eileen Humphrey
We feel that the Westlake Center for
Community Services serves everyone
(men and women) with wonderful activities geared to the age of the participants
who use the center. We have enjoyed
all the activities that we have participated
in including the lunches, lectures, trips,
exercise programs, informational
programs, movies, etc. All who work at
the Center are friendly, courteous and
helpful. It is a joy to make floral arrangements for the reception area, to serve on
the Advisory Committee, and to help out
whenever and wherever we are needed.
Thanks to the dedication
and hard work of the staff
at the Center, there is a
huge selection of activities to choose from. Any
older adult who says
there is nothing to do, has
not been to Westlake
Center for Community
Services.
Sue Veber
Shirley and Nelson McClimon
ADVISORY BOARD L-R: SUE VEBER, TONI BECKER, CAROLYN BERT,
SHIRLEY MCCLIMON, LUANN HINKEL, PAT LUTIAN, MICHELLE WALSH,
JOAN PILZ, CAROL APPLEGATE, DAVE SACCO.
VETERAN’S DAY CELEBRATION RECOGNIZED THOSE
WHO SERVED IN THE ARMED FORCES. FORMER MILITARY PERSONNEL WERE “PINNED” BY STAFF MEMBERS
FROM HOSPICE OF THE WESTERN RESERVE.
MARIA FINCHUM, BILL NORDGREN,
ELLEN NACHMAN, MEREDITH SCHULER,
ELAINE AND BILL BARRY ENJOY THE
DISPLAY ON THE INSIDE OF THE
CLEVELAND METROPARKS NATURE
TRACKS VAN.
JUNGLE TERRY LETS PATRONS PET A SNAKE AT THE
JULY MAIN LUNCH. IN 2012 ATTENDANCE TOPPED
FOR THESE ONCE MONTHLY EVENTS!
RED HATTERS DANCE TO THE MUSIC OF DARRYL
GATLIN DURING THE 7TH ANNUAL RED HAT LUNCHEON AT THE CATAWBA ISLAND CLUB IN JUNE.
980
THE ALWAYS POPULAR ENTERTAINER,
DEBRA ROSE
HAS THE CROWD
“DANCING IN THEIR SEATS” AT THE
AUGUST GAZEBO CONCERT.