17451 Members - Haldimand County

The Haldimand County Public Library is a welcoming and inclusive community gathering place where you can explore,
imagine, discover, relax and connect with others. Together, our members exchange ideas, experience the joys of learning,
and foster cultural, recreational , economic and educational success in Haldimand County.
17,451 members
belonged to the Library in 2011, making us
the County’s largest social community.
1,559 new members
joined this year to take advantage of an
array of quality services and resources.
Our facilities proved to be popular places in 2011, with
184,400 member visits
Our neighbours in adjacent municipalities like
us too, borrowing 6,863 HCPL items this year!
To ensure you have access to the resources that support your educational, recreational, business and personal development
needs, the Library worked hard in 2011 to build collections of books, magazines, audio-visual and electronic materials which
reflect community interests.
Collections
To support new immersion programs in our community,
we increased the number of French titles system-wide.
Dunnville:
Caledonia:
Hagersville:
Jarvis:
Selkirk:
Cayuga:
54,641 items
52,295 items
22,909 items
21,701 items
21,190 items
15,877 items
TOTAL:
188,613 items
Books:
Audio-Visual:
Magazines:
167,390 items
16,941 items
4,282 items
Members now have access to over 45,000
eBooks and digital audiobooks through our
OverDrive service.
Your Library plays a vital role in early literacy. In addition to delivering our StoryTime, Tales for Twos, reading clubs and
seasonal programs, we partnered in 2011 with local agencies and participated in many local events to promote children’s
literacy:
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Ontario Early Years Outreach
Haldimand-Norfolk Early Literacy Team
Best Start Parent Fairs
Welcome to Kindergarten program
(Hagersville)
Haldimand County Camps library visits
DREAM Mentoring Program
Forest of Reading (with Grand Erie
District School Board)
GEDSB
French
Immersion
and
Kindergarten information & registration
packet distribution
37 young residents entered our Teen Writing Contest.
5,684 children participated in library events,
Prizes were awarded in poetry and short story categories.
including our new, after-school LEGO Club!
The Library is a hub of cultural activities and opportunities in Haldimand County. From art exhibits to Heritage Day
celebrations, our facilities provided a home to users’ creative works and showcased local talents.
Art Exhibits
Nancy Ruttan Annual Student Art Show
Binbrook Morning Out Wood Carvings
Nunavut Inuit Artifacts
Tea Time Artist Group Display
Autumn Birds Duck Carvings
Displays
Wizard of Oz
Dunnville Agricultural Fair
Fossil & Rocks
National Aboriginal Day
Royal Weddings
Cookery and Foods from the Past
Black History Month
Our members participated in the 2011 Canada Reads - Battle
Author Zig Misiak launched his children’s book
of the Books contest, voting to choose the country’s best titles.
War of 1812: Western Hooves of Thunder at the Caledonia
Branch this February.
Whether you’re under the blanket entranced by the latest zombie novel, in the kitchen mastering a new cookbook recipe, or
leafing through a consumer magazine to choose the best automobile, you have access to a world of discovery through your
library’s collections. 2011 proved once again that our resources are popular with and relevant to our users:
369,000 items borrowed
54,509 interbranch exchanges
2,263 loans to other systems
2,643 items borrowed from other systems
65,547 DVDs borrowed
4,661 video games borrowed
Our Library became a Publications Ontario Deposit Site this
year, making government information more accessible and
documents more affordable.
An eReader Loans policy was drafted and adopted in
2011, with Kobo and Sony devices ready for users to
borrow in 2012.
The Library is committed to its role in building strong communities through partnerships and outreach programs
that support local service groups and social agencies.
211 Launch
211 connects callers to local social service
providers and community agencies. We
helped by hosting the official launch of the
program in Haldimand County and distributing
promotional materials.
Alzheimer Society Coffee Breaks
We participated in the Alzheimer Society’s
annual nationwide fundraiser by hosting
Coffee Breaks at our branches, in the process
raising awareness of the disease and its
impact on our community.
The Library hosted Alzheimer’s Society Coffee Breaks
in 2011, promoting the agency’s services to the community.
Call2Recycle and Think Recycle programs at the
Library helped divert rechargeable batteries and cell
phones from local landfills.
Initiated by The Canadian Arts summit, Culture Days is a celebration recognizing that a vibrant arts and cultural sector
contributes directly to a healthy and stable society. We joined the three-day celebration for the first time this autumn with
special events and exhibits at our branches:
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Hans Sutor oil painting exhibit
(Dunnville)
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Wood carving demos by local
artisans from the Morning Out
Class (Caledonia)
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Hager Room artifact exhibit
(Hagersville)
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Historic village photo display
(Selkirk)
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“It Happened in Jarvis” archival
exhibit (Jarvis)
This year’s Ontario Public Library Week (Oct.16-22)
1,738 members participated in adult programs in 2011.
theme was “Your Library: a Place UnBound”
Your Library plays a valuable role in the improvement of economic opportunities for individuals and small businesses in Haldimand
County. Print resources including resume guides, personal and corporate financial books, entrepreneurial texts and business
management titles are matched by numerous online business databases. In addition to our collections, the Library supports local
business by:
Assisting the Local Workforce
through literacy, vocational and computer
resources
Creating Customer Demand
by promoting hobbies and interests fostered
through reading
Welcoming New Residents
by informing them about local services,
resources and amenities
Sharing Customer Capital
Visits to the library often mean visits to local
shops
A new Online Resources for Business Guide was developed
promoting databases such as InfoTrac’s Small Business
Collection and Agriculture Colletion.
This year’s Small Business Breakfast in Cayuga was sponsored
in-part by the Library and proved a great opportunity
to make connections and showcase our resources.
Every year, our community demonstrates its love of libraries by donating materials and money to enhance our
collections, services, programs and facilities. The generosity continued in 2011 . . .
7,966 items valued at $103,001
were donated system-wide.
Hundreds of other titles donated and added
directly to our book sales helped us raise
$7,870.
$13,235 in cash donations
were made throughout the year.
A special thank you to all who contributed!
A Lions Club of Dunnville donation was used to
purchase a new public water cooler
The Zehr’s Save-a-Tape Program raised over
$200 for the Caledonia Branch
Children’s summer programs at the Library are always popular and include a fun assortment of parties, songs, reading clubs,
games, crafts and prizes. Each program promotes learning, listening and social skills and instills in participants a love for
reading and interacting with others.
2,625 participants
in our Splash! Summer programs
1,066 reading club members
Thanks to our summer program sponsors:
TD Bank Financial Group, Rotary Club of
Dunnville, Caledonia Men’s Club, Hartwick
Insurance Brokers Ltd. (Cayuga), Jarvis Library
Guild, Dunnville Friends of the Library, Cayuga
& District Lioness Club, Cayuga Women’s
Institute, Selkirk Friends of the Library
th
On January 29 , the Library hosted Family Literacy Day
Events, an initiative promoting the importance of reading
and learning together as a family.
HCPL partners with the Haldimand-Norfolk
Preschool Speech & Language Program, providing
resources supporting early literacy.
Library resources are available to you 24-7, whether your local branch is open or not. Our online catalogue allows you to
search our collection, review your account, place holds and renew items from home. Dozens of databases, including
OverDrive eBooks, Chilton’s Automotive, Learning Express, Career Cruising, and Mango Languages can be accessed
whenever – and wherever – you need them.
49,906 web visits4
4,473 online database uses:
Tumble Children’s Books 2,296
Ancestry.com
683
Chilton’s Automotive
352
Mango Languages
245
NoveList
211
Gale Reference Suite
174
PebbleGo Elementary
140
Other
372
20,000 files were modified to make our database of
digitized Jarvis Record newspapers easier to search
3,944 eBooks borrowed through OverDrive
1,431 digital audiobooks downloaded
In 2011, the Library partnered with the CNIB to bring local residents a special collection of audio titles designed for users who have
difficulty reading traditional print material because of a visual, physical or learning disability. DAISY (Digital Accessible Information
System) discs and VictorReader devices for DAISY playback were added to our collection, strengthening our services to all members.
600 DAISY titles added
191 items borrowed
In addition to DAISY titles, the CNIB’s Visunet
Canada Partners Program includes a
networked library service via postal delivery,
online access to the CNIB digital library,
Braille resources, online newspapers and
magazines as well as described videos. All
resources can now be obtained for qualifying
library members.
“Your library’s catalogue records … are shining examples of what
libraries can do to facilitate access to the collection. Haldimand County
is one of our star partners!” – Emily Tufts, CNIB Library Partners Program
Daisy audiobooks include special features such as chapter,
paragraph, phrase and word navigation, bookmarking,
skimming, sleep modes and reading speed controls.
In addition to the Library’s online services, computer resources including wireless services and Internet access are
available at each branch. One-on-one tutorials are also offered, providing you with personalized instruction on a wide
assortment of digital topics.
3,620 wireless uses
16,147
public computer uses
Need something scanned, faxed, copied or printed?
Your Library can help!
Industry Canada CAP students provided over
100 personalized computer/Internet tutorials.
The Library is funded primarily by the taxpayers of Haldimand County. We are thankful for the support of Haldimand County Council and
staff and take great pride in delivering library services in a cost-effective manner. From bargain-hunting for DVDs at discount outlets to
partnering with the County to realise service contract savings, we strive to make our funding count.
Revenues:
Municipal Levy
Ontario Operating Grant
Fees / Services
Industry Canada Grants
Federal Student Grants
Donations
CSIF Grant
Ontario Capacity Building Grant
ServiceOntario Grant
Expenses:
Salaries & Training
Supplies & Materials
Services
Interdepartmental Charges
Transfer to Reserves
The Library participated this year in a provincial Energy
Saving Program, retrofitting light fixtures at the Cayuga
Branch for future energy conservation and savings.
$1,288,866
$ 79,200
$ 74,909
$ 29,245
$ 19,432
$ 13,235
$ 12,909
$
6,792
$
3,000
$1,132,437
$ 200,188
$ 154,436
$ 21,127
$ 19,400
Total Revenues / Expenses: $1,527,588
Volunteers make significant contributions to their community and we were once again a grateful recipient of efforts
made by dedicated residents. Volunteers help us keep our shelves in order, deliver materials to home-bound patrons
and operate book sales and other fundraising endeavours.
2,618 total volunteer hours
Library volunteers Judith Stoneman,
Rosemary Hilton, Maxine House, Anne
Gallant, Marg Sparks and Pat MacDonald
were presented with 2011 Volunteer
Service Awards from the Ontario Ministry
of Citizenship and Immigration at a
ceremony in Vittoria.
Rosemary “Greg” Hilton was named a 2011 Volunteer
of the Year at the County’s Volunteer Recognition Night.
We partnered with Soroptimist International to
distribute Haldimand-Norfolk Women of Excellence
Awards nomination forms
This year, we were awarded a certificate of re-accreditation by the Ontario Public Library Guidelines Monitoring and
Accreditation Council. We met guidelines established by our peers for delivering high-quality service and received excellent
scores for our achievements in accessibility, partnerships, municipal cooperation, resources, and administration.
 Accreditation Achieved !
 2012-2014 Strategic Plan
Developed !
The Library Board and Management
Team has completed a three-year
strategic plan after assessing the
library’s programs and services,
profiling our community, analyzing
challenges and opportunities and
gathering feedback from you through
print and online surveys.
Library CEO, Debra Jackson, was a guest facilitator
at the Advancing Public Library Leadership conference
this year in Kempenfelt.
Find out about our upcoming projects and goals
in our 2012-2014 Strategic Plan, available online at:
www.haldimandlibrary.ca - Policies & Reports
Haldimand County and Haldimand County Public Library were the subject of an Ontario Library Association Conference
session in Toronto on “Building Credibility and Value in the Municipal Environment.” The County and Library are frequently
cited as an exemplar of positive Board-Municipal working relationships.
An example for the province
Early this year, Southern Ontario Library Services
consultant Anne Marie Madziak interviewed
County CAO Don Boyle, Community Services
General Manager Hugh Hanly and Library CEO
Debra Jackson, gathering information on how
local governments and local libraries can best
work together to serve their community.
Haldimand County “is a shining example of a
successful relationship. Collaboration and shared
commitment to the community is the norm … from
the Council, CAO, General Manager of Community
Services, Library Board, and Library CEO. Policies
and communications all contribute to community
priorities” – A. M. Madziak, SOLS Consultant.
The Library helps disseminate municipal information to the
public and serves as the “friendly face” of local government.
By integrating the Library into the municipal
structure, interdepartmental synergies are achieved.
Branch Coordinator Joyce Gowan retired this December after 25 years of dedicated service. Joyce demonstrated high levels
of professionalism and customer-focus throughout her career and, among many things, was responsible for the launch and
success of our many book clubs and adult programs.
Library Staff:
Cayuga Branch: Barb Booker, Sandra Hoskin, Pam
Stone, Madison Stirling
Caledonia Branch: Teresa Thompson, Wendy Ockenden,
Marg Young, Allison Itte, Margareth Riley, Shannon
Lindsay, Debra Dusseault, Brittany McCaughey, Megan
Mete, Randy Jones and Ryan Jones (CAP).
Dunnville Branch: Lynn Harrison, Donna Hoedt, Lisa
Smeaton, Kim Bergin, Debbie Van Grieken, Katryna
Drouin, Jennifer Stanley (Jan.-Sept.), Jacob Farr, Ashley
Lalonde (Oct.-), Lindsay Stephens (CAP), Rebekah Steele
(CAP)
Hagerville Branch: Teresa Thompson, Ardeth Gardner,
Kathleen Pring, Danielle Ross, Alaina LaRiviere (Jan.-Jun.),
Chelsea Lichtey (Jul.- )
Jarvis Branch: Cathie Rounce, Cara Bridgewater, Wanda
Nelson, Emma Armstrong
Selkirk Branch: Jewel Macauley, Bonnie Schweyer, Pam
Stone, Brad McCuen
Library Management Team: Debra Jackson, CEO; Paul Diette, Deputy
CEO; Roberta Chapman, Branch Coordinator; Joyce Gowan, Branch
Coordinator.
Library Board: Pat MacDonald, Chair; Ann Hemming, ViceChair; Craig Grice, Council Representative; Malcolm Millar,
Mary Kent, Lorraine Stevens, Linda Van Ede
For library staff to deliver high quality services which benefit you in as many ways as possible, training and skills
upgrades are essential. In 2011, we attended numerous workshops, courses and seminars to ensure we continue to
serve you well:
 Adult & Teen Fiction Readers’ Advisory
 Online Databases : Chilton’s, Ancestry.ca,
Learning Express, NoveList, OverDrive,
PebbleGo, TumbleBooks, Consumer Health
Complete and Career Cruising
 CNIB Partners Program & Vision Support
 Web 2.0 Services and Social Networking
 Digital Copyright
 Interloan VDX 5.0
 CMS400 Publishing Plus
 Excel Link Logic & Form Features
 Librarians as Programmers and Performers
 Health & Safety Due Diligence, Workplace
Violence, and Accident Investigation
 Human Resources: Recruitment
At the Annual Institute on the Library as Place, we
learned new approaches to getting our facilities working
better for you.
Attending a Leadership Telecast hosted by
Haldimand Motors, we were motivated to
strengthen our role in our community.