Betty Fletcher

Transcription

Betty Fletcher

President’s Message
Another successful event...
OFFICERS
Rose Thomas, MPM®
President
[email protected]
301-694-6900 x1001
The 2006 Leadership Symposium in Dallas was outstanding! On behalf of all of the attendees, I extend a special thanks to Eddie Davis, MPM® and his committee. The speakers, workshop leaders, and board and committee training sessions were excellent. What a
great beginning to another great year for NARPM!
Sylvia Hill, CPM® MPM®
President-Elect
Bylaws Chair
Finance Chair
Strategic Plan Oversight Chair
[email protected]
408-997-7100 x104
For those who could not attend, I am sharing an abridged version of the address I gave at
the Leadership Symposium. I hope it gives you a good sense of NARPM’s place in the past
and present, and inspires your vision for its future.
Erika K. Green, MPM®
Secretary
[email protected]
817-763-9696 x101
“A little over 18 years ago, 13 property managers had a belief that sharing what they did
in their property management business would benefit themselves and those with whom
they met. They were convinced that the results of their networking would lead to greater
success, more efficiency, increased knowledge in the field, and heightened professionalism. They knew that the sharing
of ideas, even among competitors, would minimize the learning curve and create a less stressful working environment.”
Who were these original 13 property managers? Ralph K. Tutor, R. Susan Gordon, Mary E. Welch, Terry Robertson,
Peggy Rapp, Jo Ellen Watson, Ronald P. Beck, Janice Kirkpatrick, Helen Daniel, Steve Urie, Karen Ebert, Jeanette Romani, and H. Lynn Greer, Jr.
Their vision, which has been supported by the dedication, commitment, and hard work of thousands of members like
us, has propelled NARPM to the present. For the first time ever, we have over 2,250 members. As of January 2006,
NARPM has educated and certified 359 RMP’s®, 113 MPM’s®, and 24 CRMC® management companies. NARPM’s
efforts have profoundly changed the residential property management industry.
This past year NARPM’s accomplishments include: dramatic improvements to our web page; contracting to develop our
first distance learning courses; developing the Certified Support Specialist (CSS®) designation for staff members;
presenting education courses to more chapters; providing a greater level of support to the chapter leaders, through the
Membership Committee; giving the Residential Resource and our marketing brochures a new look; expanding the range
and depth of services provided by our growing number of Affiliates; and, presenting bigger and better conventions and
leadership symposiums.
All of these positive changes came about because of you—NARPM’s leaders, whose ideas inspired the new offerings
and improved the existing ones.
Now, our goal is to take NARPM to the next level. What does this mean? It means anticipating and adapting to changes
in the world around us, while maintaining our integrity; staying true to NARPM’s purpose; and, despite any temporary
setbacks, always moving forward.
Through almost twenty years of growth, NARPM’s leaders have held on to their integrity and to NARPM’s. Any changes
made were in line with NARPM’s purpose and maintained a vision for the future.
For many of us, so much of what we learn while working on behalf of NARPM also enhances our personal lives in addition to our professional lives. I have learned and grown so much, just through the process of meeting my commitments
to NARPM.
You are today’s team, a modern team that can “Spread the Knowledge” in twenty-first century style, while staying on
course with our Association’s purpose and always, always moving forward.
Betty Fletcher, MPM®
Treasurer
Editorial Chair
[email protected]
501-907-7091 x101
Marc Banner, MPM®
Past President
Nominations Chair
[email protected]
208-377-8889
DIRECTORS
Greg Fedro, MPM®
Certification Chair
[email protected]
512-345-9886
Harold Kalles, MPM®
Website Chair
[email protected]
253-848-9393
Mary M. Love, MPM®
[email protected]
808-329-4813
Peter C. Meer, MPM®
Education Chair
[email protected]
303-332-1550
Fred Thompson, RMP®
[email protected]
407-571-3650
COMMITTEE CHAIRS
Susan Albern, MPM®
Membership Committee
[email protected]
970-669-0842
Eddie Davis, MPM®
2006 Leadership Symposium Committee
[email protected]
214-956-8888
Wendell Davis, MPM®
Convention Committee
[email protected]
904-899-6800
Christopher Hermanski, MPM®
Long Range Committee
[email protected]
503-343-0141
Rose Thomas, MPM®
President
NARPM HEADQUARTERS
Executive Director Gail Phillips
184 Business Park Drive, Suite 200-P
Virginia Beach, VA 23462
Mark Kreditor, MPM®
Professional Standards Committee
[email protected]
214-522-5700
Editor: Betty Fletcher, MPM®
Tel: 800-782-3452 toll free
E-mail: [email protected]
Internet: www.narpm.org
The Residential Resource is a publication of the National Association of Residential Property Managers, 184 Business Park Drive, Suite 200-P, Virginia Beach,
VA 23462; 800-782-3452. ©2005. All rights reserved. Reproduction in whole or in part is allowed only upon permission from the publisher. Opinions of
the authors are not necessarily those of NARPM. Any legal matters or advice mentioned herein should be discussed with an attorney, accountant, or other
professional before use in a particular state or situation. NARPM and its staff assume no responsibility for ads or statements in the publication. NARPM does
not endorse any advertising in this publication. All readers are responsible for their own investigation and use of any products advertised in the Residential
Resource. NARPM members receive the Residential Resource as part of the annual dues; subscriptions are available for $195. Items for publication cannot be
returned. Articles can be submitted by sending a Word attachment to [email protected]. Address changes may be forwarded to the NARPM National
Headquarters at the address listed above. The publisher and editor reserve the right to edit or refuse all publications for content and selection.
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March 2006 Residential Resource
Kandy Meehan, RMP®
Affiliate Committee
[email protected]
913-469-6633
Jim Reimer, MPM®
Legislative Committee
[email protected]
208-375-3400
Robert Winger, MPM®
Marketing Committee
[email protected]
916-446-6663 x103
From the Desk of the Executive Director
Leadership was busy making plans for NARPM’s future...
What an exciting Leadership Symposium NARPM hosted in Dallas, TX! I enjoyed visiting with many of you and
understanding your role in NARPM.
If you were unable to attend, here are some highlights of what happened:
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Mark Kreditor installed Rose Thomas, MPM® as the 2006 president of NARPM at the Installation Dinner.
Past President Marc Banner, MPM® was recognized and thanked for his tremendous leadership in 2005. He
led NARPM through a crucial transition and began paving the path to lead NARPM into a bright future.
The Board of Directors approved the formation of an Ad Hoc group to study the structure of the NARPM
Board of Directors.
President Rose Thomas, MPM® appointed an additional Ad Hoc group to look at the committee structure.
NARPM leadership also approved policies for chapters to request visits from NARPM officers. These policies are posted on the website.
The formation of a NARPM Charitable Foundation was approved by the Board of Directors.
Local chapter leaders were trained on how to be efficient leaders and how to run successful chapters.
The 2007 Leadership Symposium will be held in mid-February.
By the time you read this article, your new management company, Organization Management Group (OMG), will have been in place for six
(6) months. This has been a time of learning for all of us and we appreciate your patience. Please remember, I am only an email away. Do
not hesitate to contact me with your thoughts and concerns at [email protected]. I look forward to hearing from you.
Gail S. Phillips, CAE
Executive Director
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Inquiring Minds Question Animals
by Betty Fletcher, MPM®
My inquiring mind was wondering how other NARPM members
deal with the question of animals. When the owner agrees to allow
animals on the property, what then? Do you increase the security deposit, charge a refundable animal deposit or a non-refundable animal
fee or is there another way? Do you limit animals by size, breed, or
weight? Do you require liability insurance on all animals or just those
considered dangerous?
Chandler Scarbrough of Chandler Scarbrough Realty in Virginia
Beach, VA relies on a thorough tenant screening process. He offers
that his requirement of a 650 minimum credit score tends to produce
tenants who are more likely to be responsible animal owners and
take care of the property. He prefers not to have large animals on
the property because of increased liability even though each tenant is
required to submit proof of liability insurance for the animal. Property owners are counseled that outside animals often become inside
animals during inclement weather.
No Pets Allowed?
No Problem!
John Parker, MPM® of Willow Properties in Lakewood, WA charges
an animal deposit that is refunded to the tenant if the unit is returned
undamaged and clean. No exotic animals or those considered
dangerous breeds are allowed. They currently do not require liability
insurance on animals brought onto the property.
Dave Fletcher, RMP® of Fletcher Property Management, CRMC® in
Little Rock, AR charges a $200 non-refundable fee for each animal
allowed on the property, but the property owner must first agree to
allow animals. He does not limit by size, weight, or breed. However,
he does require liability insurance on every dog, regardless of breed
or size. A picture of each animal allowed on the property is included
in the tenant’s file.
Maria Truckenbolz of MT Management in Spokane, WA chooses to
charge an animal deposit that is fully refundable. Tenants with no
hope of receiving a refund see no reason to take care of the property
or clean it prior to vacating. Unless the owners stipulates, they do
not limit size, breed, or weight. She does, however, require liability
insurance for those considered dangerous breeds.
Congratulations to Chandler Scarborough and Maria Trukenbolz for
their goal to receive the Residential Management Professional (RMP®)
designation at the 18th Annual Convention in Burlington, VT.
Now my inquiring mind is questioning Keys: do you use a key coding
system? How is it set up? When do you re-key property locks? How
do you handle tenants who have locked themselves out? Do you
have a key-duplicating machine in your office? Do you have tools to
pick a lock? Do your owners have keys to the properties?
Share your knowledge by emailing your responses to editorialchair@
narpm.org. Be sure to include your name, the name of your company, and any designations you have earned. Look for your response
in an upcoming issue of Inquiring Minds.
Betty Fletcher, MPM® is owner and principal broker of Fletcher
Property Management, CRMC® in Little Rock, Arkansas. She is
the founding president and active member of the Central Arkansas Chapter of NARPM – the 2005 Chapter of the Year. On the
national level, Betty serves as treasurer and editorial chair.
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Time Saving Techniques (cont. from front cover)
by Dr. Donald E. Wetmore
Run an Interruptions Log to identify and
eliminate the wasteful interruptions. Just use
a pad of paper and label it “Interruptions
Log.” Create six columns: date, time, who,
what, length, and rating. After each interruption is dealt with, log in the date and
time it occurred, who brought it to you, a
word or two about what it related to, the
length of time it took, and finally the rating
of its importance: A=crucial, B=important,
C=little value, and D=no value. Run it for a
week or more to get a good measure of what
is happening in your life. Then, evaluate the
results and take action to eliminate some of
the C and D interruptions that have little or
no value.
DELEGATE IT
We all have 168 hours each week and when
you subtract 56 hours for sleep and another
10 hours for personal care, that does not
leave a lot of time to get done what needs to
be done. Delegation permits you to leverage your time through others and thereby
increase your own results. The hardest part
of delegation though, is simply letting go.
We take great pride in doing things ourselves.
“If you want a job done well, you better do
it yourself.” Every night during your daily
planning, look at all that you have to do and
want to do the next day and with each item
ask yourself, “Is this the best use of my time?”
If it is, do it. If it is not, try to arrange a way
to delegate it to someone else. There is a lot
of difference between “I do it” and “It gets
done.”
memos, circulars, faxes, etc. A lot of time is
wasted going through the same pile of paper
day after day and correcting mistakes when
things slip through the cracks. Try to handle
the paper once and be done with it. If it is
something that can be done in a minute or
two, do it and be done. If it is not the best
use of your time, delegate it. If it is going to
take some time to complete, schedule ahead
in your day calendar on the day you think
you might get to it and then put it away.
RUN A TIME LOG
If you want to manage it, you have to measure it. A time log is a simple yet powerful
tool to create a photo album sort-of overview
of how your time is actually being spent during the day. Simply make an ongoing record
of your time as you spend it. Record the
activity, the time spent on it, and the rating
using A, B, C, and D as described earlier.
Some examples of how your time might be
spent: made telephone calls, 35 minutes,
A; made baskets, 48 minutes, A; attended
meeting, 55 minutes, C; telephone call from
Janis, D. Run this for a few days to get a
good picture of how your time is being spent.
Then analyze the information. Add up all
the A, B, C, and D time. Most discover a lot
of their time is being spent on C and D items
that have little or no value. Finally, take
action steps to reduce the C and D items to
give you more time for the really important
things in your life.
Dr. Wetmore is an attorney, an
entrepreneur having started over
twenty-five businesses, and a
member of the faculty at Mercy
College’s MBA program in Dobbs
Ferry, New York, where he has
served as Assistant Professor of Business Law and
Department Chair for the undergraduate and
graduate divisions. He is the author of “Beat the
Clock”, “Organizing Your Life”, “The Productivity
Handbook” and over 100 published articles. He
is frequently interviewed by major media including
ABC Radio, The New York Times, and the Dallas
Morning News. Dr. Wetmore has made over
two-thousand public speaking presentations before
more than 100,000 people from around the Globe,
sharing his unique philosophy about the Time Management and Personal Productivity principles and
tools he has created motivating his audiences to
advance in their own lives. He has been a Professional Member of the National Speakers Association
since 1989. Dr. Wetmore can be contacted by
phone 203-386-8062/800-969-3773 or by email
[email protected]. Visit www.balancetime.com for
more information.
MANAGE MEETING TIME
A meeting is when two or more people get
together to exchange common information.
What could be simpler? Yet, it can be one
of the biggest time wasters we must endure.
Before a meeting ask, “Is it necessary?” and
“Am I necessary?” If the answers to either are
“no”, consider not having the meeting or excusing yourself from attending. Then prepare
a written agenda for the meeting including
times assigned for each item and starting and
ending times. Circulate the written agenda
among those who will be attending. There
is no sense in holding a meeting by ambush.
Let people know in advance what is to be
discussed.
HANDLE PAPER
It is easy to get buried today in the blizzard of paperwork around us. The average
person receives around 150 communications
each day via email, telephone, hard mail,
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2006 NARPM National Leadership
Rose G. Thomas
PRESIDENT
Fun Facts About Me
Birthday: November 13
Years in real estate: 25
Favorites
Flowers: Multi-colored Roses
Color: Red
Food: dark chocolate
Music: Light Rock
Hobbies: running, exercising,
going to the spa, cooking.
What is your favorite thing about the Real Estate Industry?
Continuing to expand my knowledge each day from the interaction I
have with my peers and colleagues from around the nation.
Life accomplishments and career or life goals:
To live every aspect of my life morally and ethically with integrity,
particularly as a mother, wife, friend, and in my professional service
to the Real Estate Management Industry.
What is the main issue facing NARPM?
Re-designing NARPM to better serve our membership.
Sylvia L. Hill
PRESIDENT-ELECT
BYLAWS CHAIR
FINANCE CHAIR
STRATEGIC PLAN
OVERSIGHT CHAIR
Fun Facts About Me
Birthday: February 15
Favorites
Flower: Tea Rose
Color: Blue
Food & Drink: chips and Pepsi
Music: Christian Soft Rock & Classical
Hobbies: walking the beach, reading, and doing crossword puzzles.
I never stop learning. The laws, technology, and trends in the market
are continually changing. It also allows me to make a difference in
the lives of people as I help to mitigate the concerns of an elderly
parent when they are turning over their home to have it rented out
or to provide good tenants so a family can put their children through
college. These relationships are built over years. It’s more than a
business…
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Rose G. Thomas, MPM®, NARPM’s 2006 president, has been a
member since 1995. Entering the Real Estate Industry in 1980 and
licensed in 1981, Rose has been actively involved since. She has
served NARPM in a variety of capacities, including Affiliate’s Committee member, Editorial Committee Chair, and Residential Resource
editor. Additionally, she chaired the Baltimore National Convention
in 2004, is a past president of the Maryland Suburban Chapter, and
since 1999 has served on the Board of Directors as secretary, treasurer, vice-president, and president-elect.
Rose Thomas founded Property Management People, Inc. (PMP) in
1980 and has served as president since 1981. PMP manages a variety of single-family houses, small multi-family units, townhouses, condominiums, warehouse space, and associations in Maryland, Virginia,
and West Virginia. PMP employs approximately 40 staff members in
three offices and two large-scale, on-site properties.
Rose has also been an active member of several other volunteer
organizations over the years, including the Arthritis Foundation, the
Chamber of Commerce, the local Board of REALTORS® Legislative
Committee, and has raised funds for Breast Cancer awareness.
As an industry leader, she has taught “Independent Living” for the
Frederick County Board of Education in the high school system and
“Basic Property Management” in the local community college. She
earned her Bachelor of Arts from Shepherd University, West Virginia,
and works with her husband Ed, a partner in PMP. They have been
married for 27 years and have two sons, Kyle and Chase.
Sylvia Hill, MPM®, CPM® is the president of H.M.S. Development,
Inc., CRMC®. She is a licensed real estate broker in California and
has managed a wide range of investment properties, including single
family homes, small apartment projects, small investment properties,
and small office buildings. In addition to overseeing investment properties; she has helped owners accomplish 1031 exchanges to increase
their cash flow and acted as both a buyer and seller’s agent.
Active in real estate since 1993, Sylvia has presented property
management at several different industry related events and has
been a guest speaker for numerous professional organizations and
is a NARPM instructor for designation classes. Sylvia is currently the
president-elect for NARPM and serves as chair for the Finance Committee. She has held several positions with both the California State
Chapter and the Santa Clara County Chapter of NARPM. She is a
REALTOR® and a member of the IREM, the Chamber of Commerce,
and other local real estate associations.
Prior to becoming active in property management, Sylvia had a successful career at IBM. She held several management positions that included solving critical customer situations at the director’s level. This
was good training for working with tenants, legal issues, and providing
excellent customer service. Her problem solving skills, computer
knowledge, and interpersonal skills have helped create the professional environment that you find at H.M.S. Development, Inc.
Erika K. Green
SECRETARY
Fun Facts About Me
Birthday: December 18
Favorites
Flowers: Orchid & Calle Lily
Colors: Red, Blue, Green
Food: guacamole
Music: almost anything
Was teacher’s pet for:
being funny
Went to detention for: carving a message
to a friend in a desktop.
Hobbies: decorating, traveling, skiing, hiking, singing, and baking.
Adolescence. We are still a very young association needing guidance
to grow and mature.
Erika K. Green, MPM®, has been in the residential management
industry since 1986. In 1991, she left multi-family for single-family
management when she received her Texas real estate license and
began working for Apartment Quest Locators. Seeing a need for
professional property management, and not just leasing services, Erika
launched a management services program for the company in late
1991 thus necessitating a company name change to Quest Property
Services, Inc. She became the company’s principal broker in 1994
after earning her broker’s license and co-owner of the company in
2003.
Joining NARPM in May 1994, Erika served various officer positions for
the Fort Worth/ Mid-Cities Chapter of NARPM. Her national NARPM
involvement includes: Membership Committee; Convention Committee; Long Range Planning Committee; Editorial Committee; and the
National Director Board and Executive Committee. Erika has held
the Residential Management Professional (RMP®, formerly PPM®)
designation since 1997 and the Master Property Manager (MPM®)
designation since 1999. She has other professional involvement
including: the Tarrant County Real Estate Council (TCREC); the Texas
Association of REALTORS® (TAR); and the Greater Fort Worth Association of REALTORS®.
What do you think is the single best thing NARPM has done?
Hired Organization Management Group (OMG) to manage NARPM
instead of wearing out volunteers.
Betty Fletcher
TREASURER
EDITORIAL CHAIR
Fun Facts About Me
Birthday: March 15
Favorites
Flower: Rose
Color: Red
Food: chocolate
Music: Country
Hobbies: sewing, swimming, and water aerobics.
On good days it is the challenge of dealing with a variety of people.
On the bad days it is the challenge of dealing with a variety of people. We are basically the shock absorber between the tenant and the
owner. When it works well it can be awesome and when it doesn’t
work well it can be horrid!
Betty Fletcher, MPM® is owner and principal broker of Fletcher Property Management, Inc., CRMC® in Little Rock, Arkansas. Founded in
January 2000 to manage residential rental property, Fletcher Property
Management expanded into the sales area when Dave, Betty’s husband of 26 years, joined the company full-time in 2002. With a fulltime assistant they currently manage a portfolio of about 175 doors.
Betty joined NARPM and attended the St Louis Annual Convention
in September 1999 and saw enough potential that she has attended
every national event since. She is the founding president and still-active member of the Central Arkansas Chapter – the 2005 Chapter of
the Year!
Embracing the educational opportunities offered, Betty earned the
designation of RMP® in February 2001, MPM® in September 2002,
and is proud that Fletcher Property Management is the first CRMC® in
the state of Arkansas.
On the national level, Betty served as chair of the Membership Committee in 2003 and 2004, serves as an RMP® mentor, completed a
2-year term on the Board of Directors, and will serve as your 2006
national treasurer. Betty has written and taught several presentations
at national, state, regional, and local chapter meetings.
What do you think is the single best thing NARPM is doing?
Online education followed by hiring a management company that
will allow us to grow without burning out our volunteers.
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2006 NARPM National Leadership (cont.)
Marc Banner
PAST PRESIDENT
Fun Facts About Me
Birthday: October 16
Favorites
Color: Blue
Food & Drink: nuts, root beer
Music: Country
Went to detention for:
most everything
Hobbies: hunting, skiing, sailing, traveling, scuba diving, and golfing.
Six great children, three incredible grandchildren, a beautiful wife,
a Masters Degree in Economics, tournament trapshooting champion
(Western Zone singles champion in 1986), 2005 NARPM president.
NARPM does many things very well. The networking opportunities
that NARPM offers and the willingness of members to openly share
techniques and ideas is by far the most beneficial feature.
Greg A. Fedro
DIRECTOR
CERTIFICATION CHAIR
Fun Facts About Me
Birthday: February 28
Favorites
Food: chocolate
Music: anything but Rap
Hobbies: boating, camping,
folk guitar, massage, and
teaching Hatha yoga.
Finding balance between family, career, and personal time.
Continuity in providing member benefits and keeping member needs
at the forefront of the Associations’s governance.
Turning to an association management company with a determination
to let them do their jobs without trying to micro-manage.
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Marc Banner, MPM® is the broker/president of Realty Management
Associates, Inc. in Boise, Idaho. Marc holds a Master of Science
Degree in Economics, Purdue University, 1978. Fresh out of school,
Marc started his carrier in real estate sales and enjoyed much success.
Realizing the potential in property management, Marc formed Realty
Management Associates, Inc. in 1980 and has since developed an
inventory of over 375 dwelling units, a large mobile home park, and
two commercial properties. He currently owns a personal portfolio of
32 residential dwelling units and two commercial properties.
Marc joined NARPM in December 1997 and has earned the RMP®
and MPM® designations. Realty Management Associates, Inc. is
currently a candidate for the CRMC® designation. Marc has served
in several capacities at the national level: 2001 Affiliate Committee
chair, 2002 Education Committee chair, 2003 Convention Committee chair, 2004 Strategic Plan Oversight Committee chair, 2004
Bylaws Committee chair and 2004 Finance Committee chair. Marc
has served on the NARPM Board of Directors since 2000 and the
Executive Committee since 2002. Marc is the founding member
of the Southwest Idaho Chapter of NARPM where he has served as
president and affiliate chair.
Family is also a very important part of life. Beverly and Marc blended
their families with six children and now have two granddaughters and
one on the way. Two of the adult children are working in the family
businesses.
Greg A. Fedro, MPM® is the director of operations for Recar & Associates in Austin, Texas. Greg joined NARPM in 1996, served on the
NARPM Austin Area Chapter Board from 1997-2001, and was the
NARPM national certification chair 2001-2003. He is currently serving on the NARPM Board of Directors and will be the 2006 certification chair.
Harold Kalles
DIRECTOR
WEBSITE CHAIR
Fun Facts About Me
Birthday: September 12
Favorites
Color: Blue
Food & Drink: cookies,
Twinkies, and Diet Coke
Music: 60’s and 70’s Rock
skipping school
Hobbies: reading, cooking, and camping.
Harold Kalles, MPM® was born and raised in the Puyallup Valley. He
is currently the owner and broker of Kalles Properties, Inc. He has
been doing real estate sales since 1977 and property management
since 1980. He opened his own property management company
and stopped doing sales in 2000. Kalles Properties, Inc. currently
manages 300 single family properties. Harold serves as a director of
the Board and website chair. He is also a past affiliate chair and trade
show chair. He has been on the Convention Committee, Mid-Year
Committee, Northwest Regional Committee, and served two years as
the president of his local chapter.
Raised two kids successfully, opened my own business, stayed married for 27 years. I’d like to make my office more independent so
that I can walk away and not worry about it.
Hiring the new management company (OMG) and as painful as it is
for the Executive Committee and the Board, telling OMG that they
have to be strong and to manage us instead of us managing them. By
doing this it will truly move NARPM to the next level.
Mary M. Love
DIRECTOR
Fun Facts About Me
Birthday: April 12
Favorites
Flower: Rose
Color: Yellow
Food & Drink: guacamole,
tortilla chips, and Sobe
Music: Soft Jazz
being conscientious
Hobbies: reading and sailing
Mary M. Love, MPM® became a REALTOR® in 1978. She worked in
sales until deciding to open her own property management business
in 1989. She has never looked back nor regreted it. In 1997, she
found NARPM. Mary has found that NARPM has become a group of
people that she can respect and feel comfortable in giving referrals to.
It has been an arena for good education. She has continued to serve
her local Board as well as her state Board in many different capacitites. Mary is very grateful for NARPM and enjoys sharing it with
anyone she can.
To be a good mother and wife and to run a successful office where
honesty and forthrightness is foremost while still being profitable.
High level of professionalism through education, certification, and
being an arena where professionals can meet and work on solutions
to common problems.
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Peter C. Meer
DIRECTOR
EDUCATION CHAIR
Fun Facts About Me
Favorites
Color: Red
Music: Paul Simon
Hobbies: HAM radio operator,
climbing 14,000 foot mountains, and tennis.
Peter Meer, MPM® has lived in Denver all his life. He met his future
wife in high school. Peter went to college at the University of Colorado and received his MBA at San Francisco State University. He taught
at the Community College of Denver for seven years. After that,
Peter started his own property management business in 1981. He has
two boys, ages 19 and 23. Peter got involved in NARPM in 1992 and
has been doing something at the local or national level ever since.
He was the Denver chapter president for three years during the last
13 years of its existence. He has served on the Board of Directors for
six years, as well as having been a member of almost all of the various
committees. NARPM is a great organization and it has been Peter’s
privilege to lend a helping hand.
There are several: growing the membership is critical, improving our
development of volunteer leaders at both local and national level,
helping to create stronger chapters, bringing membership benefits
directly to our members at the local level.
We do many things well. Education is probably our standout benefit
for the membership.
Fred Thompson
DIRECTOR
Fun Facts About Me
Birthday: January 26
Favorites
Color: Red, Orange, Yellow
Drink: ice tea
Music: Jazz
Hobbies: working out, gardening, cooking, entertaining
friends and neighbors, cooking, throwing dinner and cocktail parties.
Ownership of my business, traveling, and helping to improve our
world.
Membership growth and retention.
Educate the residential property managers.
10
Fred Thompson, RMP® started his real estate career specializing in
residential property management in 1988. After working for a broker
he decided to go independent with RE/MAX 200 Realty in 1998 and
started the RE/MAX 200 Realty property management division.
Fred has a staff of three full-time property managers, a full-time bookkeeper, and a full-time assistant. He and his staff currently manage
340 single-family homes with an average rental value of just over
$1100 per month, most of which are located in northeast and southeast Orlando.
Fred has been very active with the National Association of Residential
Property Managers (NARPM) and the Florida Association of Residential Property Managers (FARPM). Fred joined NARPM in 1995 as a
founding member of the Orlando Chapter and has served as membership chair, first vice president, president-elect, president, and past
president. Fred achieved his Residential Management Professional
designation (RMP®) in 1997.
On a state level, Fred was a founding member of FARPM and has
served as membership chair, vice president, president-elect, president, and past president. Fred has also attended many national and
state conventions since 1996, as well as several mid-year conventions
for NARPM, to stay abreast of current trends in the residential property management arena.
Susan Albern
MEMBERSHIP COMMITTEE
Fun Facts About Me
Birthday: June 20
Favorites
Flower: Columbine
Color: Purple
Food & Drink: chocolate
and iced tea
Music: Classical, Folk,
and Rock
Went to detention for: smoking and
ditching class
Hobbies: hiking, backpacking, scuba diving, pottery, writing,
reading, and napping.
There is opportunity everywhere you look. Just listen to what a
prospective customer needs/wants, there is usaully a way to make it
work. Being self-employed is the best because you can be creative.
Susan Albern, MPM® is the president of Rocky Mountain Property
Management, Inc., CRMC® and, with a team of 15, manages 600
rental units and nearly 2,000 homes in 19 homeowners associations
in the Northern Colorado area. She is presently the national membership chair for the National Association of Residential Property Managers (NARPM) and has served in several leadership capacities of the
Northern Colorado Chapter since 2000.
Susan is also a member of the Community Associations Institute (CAI).
She began in real estate sales in 1985 in upstate New York and has
worked in property management since 1995. Susan earned her
Bachelor’s Degree in Business Administration and completed nearly
all of the coursework for a Master’s Degree before property management captivated her interest. She is a Master Property Manager
(MPM®), a designation awarded by NARPM and her company has
received the Certified Residential Management Company (CRMC®)
designation in 2005, a designation held by only 20 management firms
nationwide.
Susan has also led several property management workshops locally
and nationally and is a recognized instructor by the Real Estate Commission in the state of Colorado.
Recruiting volunteers who will never give up!
Eddie Davis
2006 LEADERSHIP
SYMPOSIUM COMMITTEE
Fun Facts About Me
“Fast” Eddie Davis, MPM® has been licensed as a Texas REALTOR®
since 1988. He has served on the local Board of REALTORS® Leasing
& Property Management Committee since 1993. Eddie holds the
Master Property Manager (MPM®) designation, received in Orlando
in 1997. He now serves on the National Membership Committee
and the 2006 Leadership Symposim Committee.
Birthday: July 7
Favorites
Color: Red
Food & Drink: potato chips
and Diet Cherry Vanilla
Dr. Pepper
Music: Paul McCartney
Hobbies: golf and attending various
sporting events.
Every day is different, no two days are the same.
Cultivating new leaders.
Educating property managers at the highest level.
11
Wendell Davis
CONVENTION COMMITTEE
Fun Facts About Me
Birthday: October 18
Favorites
Color: Red
Food & Drink: chocolate, Coke
Music: Country
being helpful
Hobbies: golfing & working.
Helping others, pride of accomplishment, can affect legislation for the
good of all people, making money, some ability to volunteer in the
community.
Wendell Davis, MPM® is the regional vice president of Watson
Realty Property Management. Watson Realty is one of the 15 largest
independent real estate firms in the U.S. in sales. The PM division is
made of 20 branch offices in two states, with over 3800 units under
management. Wendell is the founder and president of Watson Maintenance Services which will exceed over five million dollars in sales
volume, in this, its seventh year of operation.
Wendell is active in NARPM and in the REALTORS® Association. He
has served on the NARPM Board of Directors as secretary and treasurer. With the REALTORS®, Wendell serves on the national Board of
Directors, several committees, and served as one of four state officers
for the Florida Association of REALTORS®, with a membership in
excess of 150,000 members in 2005.
Wendell is also active in his church and local community. He has
been married to Jackie for 41 years and they have three grown children.
How to transition from a “club” mentality to a true national organization. The education area needs to grow and expand to meet the
needs of members of all types across the country.
Chris Hermanski
LONG RANGE COMMITTEE
Fun Facts About Me
Birthday: July 19
Favorites
Color: Blue
Food & Drink: cookies, chips,
and Diet Coke
Music: The Eagles
disruptive tricks
Hobbies: NBA fan, horses, and golf.
To do a good job raising my four kids, being balanced, always having
fun, and trying new things.
Membership growth and providing quality benefits to the members.
Great workshops and conventions.
12
Christopher Hermanski, MPM® is owner and founder of Mainlander
Property Management, CRMC® in Lake Oswego, Oregon. His
portfolio consists of a majority of single-family homes, duplexes, small
apartments, and few commercial offices.
Chris is a past & current chapter president of the Greater Portland
Chapter of NARPM. He has been a member of NARPM since 1994
and has earned his RMP® and MPM® designations and helped guide
his company to its CRMC® designation. Chris has served on and
chaired various NARPM committees such as: legislative, marketing,
finance, nominations, bylaws, website, long range, and membership. Chris has also served as the convention chair for the Kansas City
Convention in November of 2001. Chris has served on the Board of
Directors from 1997-2004, and the Executive Committee from 19982004. He currently serves as chair of the Long Range Committee.
Chris is a native of southern California; he resides in Lake Oswego,
Oregon with his wife, Kathi, and two of their four children.
Mark Kreditor
PROFESSIONAL
STANDARDS COMMITTEE
Fun Facts About Me
Favorites
Color: Blue
Food & Drink: ice cream
and Diet Coke
Music: all the standards
selling them sneakers
Went to detention for: selling them sneakers
Hobbies: running marathons, playing professional Jazz piano.
Mark Kreditor, MPM® was born in Hicksville, NY. He recieved his BS
in Marketing from Northeastern University and his Marketing Certification from JMU. Mark started his own company, Get There First, in
1981 and currently manages over 1000 properties. The main focus
of his business is non-management reserve. Mark is a NARPM past
president 1997-1998.
Mark enoys running a self-sufficient business so he can spend time
with his wife and two daughters. He also travels the country giving lectures on 20th century songwriters and loves to play the piano
and entertain. He served on many community boards in Dallas and
enjoys raising money for these organizations.
To teach 20th centry music in a school when I retire.
National recongition and respect.
Making better property managers out of each of us.
Kandy Meehan
AFFILIATE COMMITTEE
Fun Facts About Me
Birthday: March 17
Favorites
Flower: Red Rose
Colors: Green and Purple
Food & Drink: Dove
Chocolate and Coke
(it’s the real thing!)
Music: various, from
Anna Nalick to ZZ Top
Was teacher’s pet for: good grades
Hobbies: reading, gardening, collecting and consuming Cabernet.
Kandy Meehan, RMP® opened Home Rental Services (HRS) almost
20 years ago. Before starting HRS, she sold real estate, taught at the
State University College of New York at Buffalo, and taught at Benedictine College in Atchison Kansas right out of grad school. Kandy
holds a Masters and Bachelors degree with honors from Kansas State
University.
Kandy is now happily married, but was a single mom for eight years
to her two children, whom she is unbelievably proud of.
Unending variety
Managing growth.
Annual conventions, anything that brings us together on a one-onone basis.
13
Jim W. Reimer
LEGISLATIVE COMMITTEE
Fun Facts About Me
Birthday: May 23
Favorites
Color: Blue
Food: peanuts and popcorn
Music: Oldies and late 60’s
Hobbies: collecting baseball
cards and older sports memorabillia.
Jim Reimer, MPM® entered the property management industry in
1987 and formed Management One, Inc. in Boise, Idaho in 1991.
The firm manages a variety of residential homes including: single-family, small multi-family, town homes, and condominiums. His firm also
handles association management and management of commercial
office complex.
He joined NARPM in 1998 and has served the association in a variety
of capacities including Affiliate Committee chair and 2005 Legislative
Committee chair. He also served on the Board of Directors Nomination Committee for the past theree years. Jim is a member and past
president of the Southwest Idaho Chapter of NARPM.
Jim has been an active member in several other organizations
throughout the years including IREM, the Apartment Owners Association, and the Chamber of Commerce.
Learning, education, networking, and meeting other people in the
industry.
Being married for over 18 years to a very loving wife that allows me
to accomplish my goals and career, giving me 100% of her support.
What is the single best thing NARPM is doing?
Networking with other property managers around the country
Robert Winger
MARKETING COMMITTEE
Fun Facts About Me
Birthday: August 29
Favorites
Color: Blue
Food & Drink: Cheese-its &
Diet Coke
Music: Classical
Hobbies: avid collector of slot,
gumball, and peanut machines, and art by local artists.
NARPM and its members!
To run a successful property management company with a staff capable of running the business in my absence.
Membership and marketing recongition of NARPM as a premier organization for small property management firms.
14
Robert Winger, MPM® is a manager of Whisler Land Company Property Management and has owned and managed investment property
in Midtown Sacramento for over 30 years. Born and raised in Sacramento, Robert currently lives in the Midtown area and is an active
member of several neighborhood groups including Winn Park Capitol
Avenue Neighborhood Association, Boulevard Park Neighborhood
Association, and the Neighborhood Association Advisory Group.
Robert holds memberships in professional organizations including the
National Association of Residential Property Managers (NARPM) and
the Rental Housing Association. He has achieved NARPM’s RMP®
(formerly PPM®) and MPM® designations, is past president of his
local NARPM chapter, and is extremely active at the national level of
NARPM. Robert is also a member of the Sacramento Association of
REALTORS®.
Legislative Source
by Jim Reimer, MPM®
New Life for Small Business Health Plans
for particular kinds of treatments.
A key senator is trying to break a decade-long
logjam of legislation that would allow small businesses to band together across state lines to buy
group health insurance at cheaper rates.
Senator Enzi’s proposal seeks a middle ground.
His bill would not allow the plans to self-insure.
This is an attempt to quiet opposition from Anthem Blue Cross Blue Shield plans, which fear
losing significant business to self-insured associations and have been effective in opposing them.
by Martha Lynn Craver
The compromise proposed by Senator Mike
Enzi, chairman of the Senate Health, Education, Labor, and Pensions (HELP) Committee,
has given backers of the idea their first glimmer
of encouragement in years, but passage is far
from assured. Although the House has passed
so-called association health plans eight times,
opposition from state insurance commisioners,
consumer groups, and Anthem Blue Cross Blue
Shield plans have killed the idea in the Senate.
“There’s no political will in the Senate to pass
the House version. I’m not sure we could even
get it out of committee. Senator Enzi’s bill is an
attempt to provide many of the market benefits
to small businesses without stirring up all the
objections to previous bills,” says a Republican
Senate committee staffer.
Small businesses have been pushing for this
legislation for ten years. As health care costs
have spiraled, small businesses have been the
hardest hit. It is not unusual for some small
firms to see premium hikes of 20% to 30% from
year to year. As a consequence, many small
employers have dropped out of the health care
marketplace. According to a recent survey by
the Kaiser Family Foundation, the percentage of
small firms offering health benefits to their workers has dropped from 68% in 2002 to 59% in
2005. Looked at another way, nearly half of all
uninsured adults work for companies with fewer
than 25 employees.
If small businesses were allowed to band together across state lines, they would have more
buying clout and would pay lower rates for
health insurance, say supporters.
“Never before has there been a more urgent
need to encourage market reforms like those
proposed in this bill,” Senator Enzi says.
Previous versions of the legislation not only
would have allowed small firms to join together
across state lines but also would have permitted
those associations to self-insure. By self-insuring, they could avoid state rules, which vary
widely from state to state on everything from
technical insurance regulations to requirements
Under Senator Enzi’s proposal, association
health plans would be subject to state mandates
only if at least 45 states had the same requirement. For example, chiropractic care would not
have to be covered if only 44 states ordered it.
Business groups are concerned that the 45-state
threshold could trigger a fight in states where a
mandate does not yet exist. “If there’s a mandate in 40 states, it could prompt an effort to
get the mandate approved in five other states in
order to meet the threshold,” says Neil Trautwein, assistant vice president of the National
Association of Manufacturers.
Senator Enzi’s bill also would give the Department of Health and Human Services two years
to develop more uniform standards the states
would have to meet. However, state insurance
commissioners are expected to resist any move
by the federal government to impose uniform
standards. “But the current hodgepodge of
rules is expensive and discourages insurers from
participating in small markets,” says Amanda
Austin of the National Federation of Independent Business. She expects them to relax their
opposition as pressure mounts on them to deal
with the growing number of uninsured in their
states. “If done right, these reforms should
encourage insurance companies to return to
markets they left, increasing competition and
lowering costs,” Austin says.
It is expected that Senator Enzi’s bill, which is
being co-sponsored by Senator Ben Nelson, will
be marked up in the HELP Committee either
before Congress adjourns for 2005 or as the first
order of business in 2006.
Jim Reimer, MPM® is president of Management One, Inc. His company has been
specializing in managing single-family
homes for over seventeen years. He is
a past president and active member of
the Southwest Idaho Chapter. He was
NARPM national affiliate chair in 2004 and is currently
serving as legislative chair for 2005-2006. Jim can be
contacted at [email protected].
Did You
Know???
A new law requires all firms that operate
in California and have 50 or more employees or independent contractors to provide
sexual harassment training for all supervisors by January 1, 2006. The California
Fair Employment and Housing Act, signed
into law September 30, 2004, requires two
hours of qualifying training every two years.
To qualify, the training must: (1) cover state
and federal laws; (2) be “effective” and
“interactive”; (3) provide practical information and guidance; (4) explain preventative
and corrective measures; (5) include practical examples; and (6) describe remedies
available to sexual harassment victims.
Training must be taught by those with
specific knowlege and expertise in this area.
Online training may satisfy the requirements. Coverage under the law is quite
inclusive. Companies may be covered even
if they are not headquartered in California
and employee counts should include fulltime, part-time, and temporary employees.
A copy of the statute is available at:
www.ca-osha.com/pdfpubs/
sexualharassmentAR1825.pdf
15
Spread the Knowledge at
NARPM’s 18th Annual
Convention & Trade Show
September 27 – 30, 2006
Burlington, Vermont
Featuring:
Professional Guest Speakers
General Sessions
Workshop Breakout Sessions
Various Educational Tracks
RMP® and MPM® Designation Classes
Networking and a whole lot more!
Convention Brochures Coming in June 2006
Early Bird Registration Fee of ONLY $395.00
Hotel: Sheraton Burlington Hotel & Conference Center, 870 Williston Road, South Burlington, Vermont 05403,
www.sheratonburlington.com. Discount convention rate $139 (single/double/triple/quad). Call 800-325-3535, to
book reservations prior to September 1, 2006. Mention NARPM to receive the discounted hotel rate.
The Sheraton Burlington is the most highly awarded Sheraton in North America. Conveniently located in one of
the most beautiful locales in America, Burlington, Vermont, the hotel is just 5 minutes from Burlington International
Airport, 15 minutes from the Amtrak station and a scenic drive from many cities in the northeast corridor.
For additional information contact NARPM at 800-782-3452.
16
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2006 OFFICIAL NARPM PARTNER
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We take pride in providing faster rentals,
the 2005 NARPM Affiliate of the Year.
better reach and tremendous savings to our
Over the years, we have worked hard to
property manager partners.
provide outstanding results for our clients,
while continuing to uphold the NARPM
Need better results? Give RentClicks a try.
Once you place vacancies on RentClicks,
standard of excellence.
you will immediately notice the difference
This affiliate of the year designation is a
guaranteed! We are #1 for a reason!
testament to the quality of our service and
Contact us today at 888-501-RENT or visit
the power of the RentClicks brand.
us online at www.rentclicks.com.
CHOOSE WISELY. LIST YOUR VACANCIES WITH THE PROVEN ONLINE
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888.501.RENT
.
W W W. R E N TC L I C K S. C O M
17
Ten Tax Savvy Tips for the New Year
Reprinted with permission, http://www.turbotax.com/articles
It is not too late to take steps to lower your
taxes for last year. If you think your tax bill
is chiseled in stone at the end of the year,
think again. It is true that many money-saving options evaporate by January 1; on New
Year’s Day your options to defer income or
accelerate deductions become much more
limited. But there is a lot you can do to make
the tax-filing season cheaper and easier.
Some strategies can help you lower your
taxes, sometimes by thousands of dollars.
Some save time and money when you are
preparing your tax return. Other strategies
help you avoid costly penalties and interest
for both federal and state taxes. All in all,
these 10 steps will lower your blood pressure
while keeping money in your pocket.
CONTRIBUTE TO RETIREMENT
If you haven’t already funded your retirement account, do so by April 15. That is the
deadline for any kind of IRA, deductible or
not. If you have a Keogh or SEP, though, and
you get an extension, you can wait until your
extension deadline to put money into those
accounts.
Making a deductible contribution will help
you lower your tax bill this year. Plus, your
contributions will compound tax-deferred. It
is hard to find a better deal. If you put away
$4,000 a year for 20 years in an investment
with a 10 percent return, your $80,000 contribution will grow to $252,000. The same
investment in a taxable account would grow
to only $186,000.
To qualify for the full annual IRA deduction
in 2005, you must either 1) not be eligible
to participate in a company retirement plan,
or 2) have adjusted gross income of less than
$50,000 for singles or $70,000 for married
couples filing jointly. If you are not eligible
for a company plan but your spouse is, your
traditional IRA contribution is fully deductible
only if your combined gross income is less
than $150,000.
In 2005, the maximum IRA contribution
you can make is $4,000 ($4,500 if you’ll be
age 50 or older by the end of the year). For
self-employed persons, the maximum annual
addition to SEPs and Keoghs was increased to
$42,000.
A non-deductible Roth IRA contribution can
18
also be valuable, because you pay no taxes
when you eventually withdraw the money.
With enough time, your investment will outpace even the traditional IRA. To contribute
the full $4,000 to a Roth IRA, you must earn
less than $95,000 a year if you are single or
$150,000 a year if you are married.
Savings: Your savings will vary. If you are in
the 25 percent tax bracket and make a deductible IRA contribution of $4,000, you will
save $1,000 in taxes the first year. Over time
you will save thousands, depending on your
contribution, income tax bracket, and number of years you keep the money invested.
MAKE A LAST MINUTE PAYMENT
If you did not pay enough to the feds during
the year, you may have a big tax bill staring
you in the face. Plus, you might owe significant interest and penalties, too.
How could that happen? Withholding on
your paycheck may be out of whack, or you
may have received a big gain from selling
stock. According to IRS rules, you must pay
100 percent of last year’s tax liability or 90
percent of this year’s. If you made more than
$150,000, you have to pay more than 110
percent of last year’s tax liability to be protected from penalties. If your tax payments
were a bit light, you may be stuck.
You can erase any penalties and interest for
the fourth quarter by making an estimated
payment by January 17. The IRS, however,
will assume that you should have made
estimated payments all year long. If so, you
will be charged some penalties and interest
for earlier quarters, if you did not send in any
estimated payments back then. But if your
income windfall arrived in the fall, you can
file Form 2210, Underpayment of Estimated
Tax, to annualize your estimated tax liability
and possibly reduce any extra charges.
A note of caution: Try not to pay too much.
It is better to owe the government a little
rather than to expect a refund. After all, the
IRS charges around seven percent interest
on underpayments, which is better than the
average credit card. But the IRS does not give
you a dime when it borrows your money.
Savings: Interest and penalties on tax underpayments.
ORGANIZE YOUR RECORDS
Good organization may not cut your taxes.
But there are other rewards, and some
of them are financial. For many, the biggest hassle at tax time is getting all of the
documentation together. This includes last
year’s tax forms, this year’s W-2s and 1099s,
receipts, and so on.
If you really want to make tax season go
smoothly, use a program like Quicken
throughout the year so you have easy access
to all the information you need. Weary of
clients who dump piles of paper into grocery
bags, tax preparers are the first to urge
people to get their records in order.
“I would rather help in another way such as
doing tax planning for the next year,” said
Bob Doyle, a CPA and personal financial specialist in St. Petersburg, Florida. “That would
benefit my clients to a much greater extent.”
How do you get started?
• Keep all the information that comes
in the mail in January, such as W-2s,
1099s, and mortgage interest statements. Be careful not to throw any taxrelated documents out even if they don’t
look very important.
• Collect receipts and information that
you have piled up during the year.
• Group similar documents together, putting them in different file folders if there
are enough papers.
• Enter the amounts from all these documents into a computer program like
Quicken for quick totals and make a
printout for your tax preparer.
• Make sure you know the price you paid
for any stocks or funds you have sold. If
you do not, call your broker before you
start to prepare your tax return. Know
the details on income from rental properties. Do not assume that your tax-free
municipal bonds are completely free of
taxes. Having this type of information at
your fingertips will save you another trip
through your files.
Savings: $300 to $400 with your financial
advisor and hours of your time right off the
bat. Plus, you are likely to sail through an
audit with fewer assessments and penalties if
you have documentation on hand.
FIND THE RIGHT FORMS
You will not find all of them at the post office
and library. Instead, you can go right to the
source online. View and download a large
catalog of forms and publications at the
Internal Revenue Service’s website (www.irs.
gov) or have them sent to you by mail. You
can search for documents by number or date
back to 1990.
The IRS also will refer you to a private site
that lists state government sites where you
can pick up state forms and publications.
Savings: Hours of your time and the hassle of
running around town.
ITEMIZE
It is easier to take the standard deduction,
but you may save a bundle if you itemize,
especially if you are self-employed, own a
home, or live in a high-tax area. It is worth
the bother when your qualified expenses add
up to more than the 2005 standard deduction of $5,000 for singles and $10,000 for
married couples filing jointly.
Many deductions are well known, such
as ones for mortgage interest and charitable gifts. Taxpayers, however, sometimes
overlook miscellaneous expenses, which are
deductible if they tally up to more than two
percent of adjusted gross income when they
are combined. These deductions include
tax-preparation fees, job-hunting expenses,
business car expenses, and professional dues.
In 2005, sales tax paid is deductible if it is
greater than the amount of state and local
income tax paid. IRS tables give you a certain
amount to claim for sales taxes paid, based
on your income and household size. Keep
your receipts all year and compare the total
sales tax paid to the table amount and claim
whichever is greater. Even if you claim the
sales tax amount from the IRS tables, you can
also claim sales tax paid on vehicles or boats
purchased during the year.
If you live in a state with a high income tax
like California or New York, you will probably
be better off claiming a deduction for state
and local income tax rather than sales tax
paid. If you are a resident of a state with no
income tax at all, like Washington, Texas or
Florida, the sales tax deduction can save you
a lot of tax dollars when you itemize.
You can also deduct the portion of medical
expenses that exceed 7.5 percent of your
adjusted gross income. See Medical Expenses
Checklist.
Savings: Potentially thousands of dollars.
CONSIDER A HOME OFFICE DEDUCTION
The rules were loosened in 1999 so that
people who did not qualify for the homeoffice deduction in previous years can now
take the deduction. People who have no
fixed location for their businesses can claim a
home-office deduction if they use the space
for administrative or management activities.
Doctors, for example, who consult at various
hospitals or plumbers who make house calls
can now qualify. As always, you must use the
space exclusively for business.
Many taxpayers have avoided the home-office deduction because it has been regarded
as a red flag for an audit. If you legitimately
qualify for the deduction, however, there
should be no problem.
You are entitled to write off expenses that
are associated with the portion of your home
where you exclusively conduct business (such
as rent, utilities, insurance, and housekeeping). A middle-class taxpayer who uses a
home office and pays $1,000 a month for a
two-bedroom apartment could easily save
$1,000 in taxes a year. People in higher tax
brackets with greater expenses can save even
more.
There is a tax trap here, however. If you
own your home, you may have to pay taxes
on part of the capital gains when you sell. It
pays to run the numbers before taking the
deduction.
Savings: A typical deduction easily can run
into thousands of dollars.
---continued on page 20
19
Ten Tax Savvy Tips for the New Year (cont.)
Reprinted with permission, http://www.turbotax.com/articles
PROVIDE DEPENDENT TAXPAYER IDS
On your return, plug in Taxpayer Identification Numbers (usually
social security numbers) for your children and other dependents.
Otherwise, the IRS can deny the personal exemption of $3,200 for
each dependent and the $1,000 child tax credit for each child under
age 17.
Be especially careful if you are divorced. Only one of you can claim
your children as dependents, and the IRS has been checking closely
lately to make sure spouses aren’t both using their children as a
deduction.
Of course, if you make enough money, the benefits disappear anyway. The 2005 phase-out range for the personal exemption begins at
$218,950 for married couples filing jointly and at $182,450 for heads
of households.
The $1,000 child tax credit begins to phase out at $110,000 for married couples filing jointly and at $75,000 for heads of households.
After you have a baby, be sure to file for a social security card right
away so that you have the number at tax time.
Savings: Hundreds, possibly thousands, of dollars, depending on the
number of dependents and your income.
FILE AND PAY ON TIME
Actually, you only need to pay on time. The IRS does not really care
when you file, as long as you fill out extension Form 4868. Starting
with the 2005 tax year, Form 4868 extends the filing deadline to
October 15. (In 2006, the deadline date falls on a Sunday; therefore,
the deadline is October 16 for this year only.)
If you still owe money after Tax Day, the IRS will charge you around
7 percent annual interest as well as a half percent penalty per month.
If you did not extend, the IRS also will slap you with a steep late filing
penalty of 4.5 percent per month, which tops out at 25 percent.
Savings: Interest and penalties.
FILE ELECTRONICALLY
Electronic filing works best if you expect a refund. Because the IRS
processes electronic returns faster than paper ones, you can expect to
get your refund three to six weeks earlier. If you have all your documents in order, go ahead and file electronically in mid-January using
software like one of the TurboTax programs. If you have your refund
deposited directly into your bank account, you will wait even less
time.
There are other advantages besides a fast refund. The IRS checks your
return to make sure that it is complete, which increases your chances
of filing an accurate return. Less than one percent of electronic returns have errors, compared with 20 percent of paper returns.
The IRS also acknowledges that it received your return, a courtesy
you do not get even if you send your paper return by certified mail.
That means you protect yourself from the interest and penalties that
accrue if your paper return gets lost.
20
If you owe money, you can file electronically and then wait until the
federal tax filing deadline to send in a check along with Form 1040-V.
You may be able to pay with a credit card or through a direct debit.
•
•
With a credit card, expect to pay a service charge of as much as
2.5 percent.
With direct debit, you may delay the debiting of your bank account until the actual filing deadline.
Savings: Peace of mind.
DECIDE IF YOU NEED HELP
Products like TurboTax or TurboTax Online can handle the most
complex returns with ease (and allow you to file your taxes electronically for a faster refund). But you may feel uncomfortable doing your
taxes on your own, especially when they are complicated enough to
require the 1040 long form and some additional schedules.
If so, you might want to take advantage of the additional services you
can purchase when preparing your return with TurboTax. You can
talk to a tax professional with the Live Tax Advice service, have your
return reviewed by a professional, or purchase Audit Defense so that
you are professionally represented in the event of an audit. If you are
concerned about preparing your own return, these services will give
you added confidence and peace of mind.
Savings: At least the price of admission.
Mark Your Calendars!
March 9-12, 2006
NW Regional Conference
Seattle, WA
April 2006
Virginia State Conference
April 19-20, 2006
California State Conference
Sonoma, CA
FOR RENT!
Sedona, Arizona
2 Bedroom, 2 Bath Timeshare
Sleeps 6
Close to the Grand Canyon
Available: 6/16/06-6/23/06
$2,200.00
Call Tracy (323) 819-6527
Maintenance 101
by Sally Goss, RMP®
Do your tenants keep calling to say that their light
bulbs are burning out?
According to David Furman of Furman Electric Company in Sherwood, Arkansas, there is an easy solution
that does not require an electrician to pay a visit to the
property.
David tells us that if light bulbs need to be replaced all
the time, it may be the type of bulbs you are buying. Light bulbs that are purchased at hardware stores
or places like Home Depot, Lowes, or your friendly
neighborhood supermarket are very inexpensive.
However, in this case, inexpensive translates into
“cheap.” These bulbs are generally rated for only 120
volts.
WHAT YOU NEED TO DO
Look at the end of your bulb, it will tell you how many
watts and volts the bulb is rated for. The power company provides power to you at 120-240 volts. This
voltage is usually correct, however, a 10% error margin
is allowed. Simple math tells us that adding 10% to
120 volts is 132 volts. That means 132 volts is going
through a 120 volt bulb! With normal usage each day,
the light bulb will not last very long.
There are several easy solutions to your light bulb voltage problem:
•
•
Buy bulbs that are rated for 130 volts, which can
be purchased at electrical supply stores.
Buy compact florescent bulbs, which can be purchased at all of your easy to find places.
Both of these bulbs cost a little more up front, but will
save you money in the long run. A florescent bulb will
save more because of the low wattage use. A 13 watt
compact florescent bulb will give off 60 watts of light.
Plus, it will burn longer whether is is getting 105 volts
or 132 volts.
THE BOTTOM LINE
A little extra upfront light bulb expense will save you
time and money in the long run.
Sally Goss, RMP® is the Owner and Principal
Broker of Goss Management and Realty in Little
Rock, Arkansas. She is a member of the National
Association of Women Business Owners, an active
member and Past President of the NARPM Central Arkansas
Chapter and currently serves on the Editorial Committee.
Help in Building the
Future of NARPM!
“Fly The Friendly Skies” -United Airlines
“When You Care Enough To Send The Very Best” -Hallmark
“The Voice For Real Estate” -National Assciation of REALTORS®
NARPM needs a tag line and we want YOU to submit ideas!
Come up with a broad theme that excites and works for multiple audiences (landlords, tenants, property managers,
etc.) This is not a mission statement so be creative!
The tag lines will be judged by a committee and the winning tag line will be presented at the 2006 Convention in Burlington, Vermont. The winner will receive $500 NARPM dollars to be used any way they choose - on classes, merchandise, conventions, membership dues, etc.
All entries MUST BE received by June 1, 2006. There is no limit to the number of entries per person so send in as
many as you like to [email protected].
21
Strong Chapter Tip
#11 - Excellent resources are available
Use the Resources that are available to the Chapter Leaders from
the Membership Committee. Those who attended the National
Leadership Symposium in January were given the new and improved “2006 Chapter Leader Resource Guide”. This invaluable
tool for Chapter Presidents and other leaders is a wealth of useful
information to get your chapter up and running, to revitalize a
stagnant chapter, or simply to keep a strong chapter on track and
operating smoothly from month-to-month and year-to-year.
In one easy-reference guide you can learn how to: start a chapter;
incorporate; create by-laws; elect and install officers and directors;
plan and run meetings; make and send announcements, agendas and newsletters; raise funds for your chapter; start an affiliate
program; recruit members; promote your chapter; sponsor a CE
course; get ideas for meeting topics; give recognition and awards
to members; and work your way to Chapter Excellence! All this is
included and much more!
If you are in charge of any of the above activities of your chapter
and do not have a copy of this book, ask the President or any
representative of the chapter who attended the meeting in Dallas
to pass it along to you, or to make copies of the section that applies
to your responsibility. If you cannot find it, call Headquarters and
request a copy. Use of this resource and the others available to
you on the NARPM Web Site make it easy to have a strong, viable
chapter that your members will be proud to be a part of.
The Search is ON!
Now you can play a part in preserving NARPM’s history!
We are trying to compile complete sets (by year) of past
Residential Resource issues. If you have one of the missing
issues of the Residential Resource, please contact Betty
Fletcher, MPM® at 501-907-7091 x101 or send an email to
[email protected].
Please make sure that the issues are original copies in a good,
unmarked condition. Thank you for your assistance!
(X marks the issues that are missing or are in poor condition: xeroxed and/or hole punched)
Jan
1989 --1990 X
1991
1992 X
1993
1994
22
Feb
X
X
X
X
X
Mar
X
X
X
X
X
Apr
X
X
X
X
X
May
X
X
X
X
Jun
X
X
X
Jul
X
X
X
X
Aug
X
X
X
X/Sept
Sep /Oct
X
X
X
X
Sept
Nov
X
X
X
Dec
X
X
X
Enough Is Enough
by Robert L. Cain, Copyright © 2006 Cain Publications, Inc.
Here is a New Year’s resolution you may not have thought about.
Create rental policies and standards for existing tenants, based on
the property and the type of tenants it usually attracts. Then you will
know for sure when it is time to keep one or give one the boot.
How do you know when it is time to get rid of a tenant? Obvious
motivations include dealing drugs, tearing up the unit, and not paying
the rent for three months.
Somewhere along the continuum from the ideal tenant who pays the
rent on time, takes pride in his or her home, and is a good neighbor
to the opposite end, is the spot where you say, “enough is enough.”
Where that spot is, the line that a bad tenant has crossed, is different
for every landlord, every property, and every market. But there is a
clearly defined spot. Do you know where it is for you? How would
you know?
If you have rental standards that applicants must meet before they
can be considered for tenancy, that is a good place to start looking for
criteria opposed to when a tenant has earned booting out. Would
you accept an applicant whose previous landlord reported that he
or she had been late with the rent three times in a year? Would you
accept an applicant whose previous landlord reported that he had
harassed other tenants? Would you accept a tenant whose previous
landlord reported she had wild parties every weekend?
Maybe the number
of times late with the
rent is a good criterion
to start with for your
decision as to booting
out time. Likewise,
with harassing and disturbing neighbors.
Some leases contain a
clause that specifies under
what circumstances the lease will not be renewed. A deciding factor
may be something such as being late with the rent three out of 12
months or having had x number of complaints for rule violations.
Those are specific and measurable. Can we do the same thing with
existing month-to-month tenants or tenants who do not have such a
clause in their leases? Absolutely. We simply have to decide when
enough is enough.
What happens all too often, and I get emails asking the question
regularly from landlords, is that they do not know what to do about a
tenant who pays the rent late, when he pays it at all, or who intimidates other tenants or neighbors. I cannot tell them what to do,
partly because I do not know the whole story, only the parts they
wrote. There is always more to tell. And I do not know the market or
personal situation the landlord and property are in. All I can suggest
is what they can do, not what they should do.
Often the deciding factor for landlords is, “I need the rent.” A known
quantity is often preferable to an unknown one. So they let a bad
tenant stay, hoping he or she will mend his or her ways. Sure, that
will happen. The fact is, the rent is not being paid or it is being paid
so late that they have to float the mortgage payment until the rent
finally does trickle in.
Time to do some calculations. If you are not getting any rent at all,
there is absolutely no point in keeping the tenant. It is cheaper to
have a vacant unit than one occupied by a non-paying tenant, due
to the wear, tear, and stress. Even if the unit sits vacant for three
months, you are better off than if the bad tenant was living there.
The damage is stopped and you have to take the mortgage payment
out of your pocket anyway.
If the rent is late every month, or comes in fits and starts, could you
do better than that by booting the tenant and looking for a good one?
That depends on the current market and the property itself. Only the
owner of the property knows.
So how about that New Year’s resolution? It could even be a February or March resolution. Anytime we do something to take more
control of our investments is a good time. When is enough enough?
Robert Cain is a nationally-recognized speaker and writer on Property Management and Real Estate issues. For a free sample copy of
the Rental Property Reporter or Northwest Landlord call 800-6545456 or visit the web site at www.rentalprop.com.
23
Welcome New Members!
Members that joined NARPM from January 1 to January 31, 2006
Charles P. Elliott
Atlantis Properties
10 Jackson Street, #107
Los Gatos, CA 95030
408-354-8910
NEW
MEMBERS
Bob Anderson
Arbors Management & Realty
418 Tangerine Drive
Oldsmar, FL 34677
727-462-9999
Ronald L. Ashmore
Mary M. Love REALTOR®
77-468 Hoomaluhia Place
Kailua-Kona, HI 96740
808-329-4813
Aaron M. Bell
A.T. Smith & Company
8790 W. Colfax Avenue, #103
Lakewood, CO 80215
303-233-3976
Cindy Boyle Band
Gem State Rentals-Maya Pavane
25 East Fairview, #235
Meridian, ID 83642
208-846-8780
Robert Burba
Pertria
100 Los Gatos Saratoga Road
Los Gatos, CA 95032
408-357-7773
Brendon Case
BRC Real Estate Management
909 Summerbrook Lane
Euless, TX 76040
817-781-4000
Randal Currelly
Currelly Brokerage, Inc.
320 Bay Street
Tarpon Springs, FL 34689
727-944-3035
Mark Denton
Oakwood Residential Rentals
2222 Corinth Avenue
Los Angeles, CA 90064
310-478-1021
24
Carey S. Kirk, Sr.
Yellow Star Property Mgmt.
2071 E. Irvington Road, #117
Tucson, AZ 85714
520-250-8059
Greg Norby
Associated Brokers Realty Inc.
900 Wadsworth Boulevard
Lakewood, CO 80214
303-237-7676
Connie Gilley
6734 Yarrow Street, #11B
Arvada, CO 80004
303-233-3976
Cheryl Y. Kunimoto
Marie Hansen Properties
615 Piikoi Street
Honolulu, HI 96825
808-591-1110
Terri Patterson
Double Z, Inc.
14401 Pacific Avenue
Tacoma, WA 98444
253-531-9431
Beth Grossman
Coldwell Banker Walter Williams
5 Sawgrass Village Drive
Ponte Vedra, FL 32082
904-473-1028
Leisa LeLand
Double LL Realty
131 Beaver Meadows Road
Bayfield, CO 81122
970-884-4000
NEW AFFILIATES
Michelle Hicks
Century 21 Hometowne Prop.
PO Box 121600
Clermont, FL 34712
352-243-9900
Vincent J. Lilly
Young Fella Properties, Inc.
106 W. Palisade Avenue, #201
Englewood, NJ 7631
201-227-7649
Sherie Hitchcock
Marie Hanson Properties
884 Aipo Street
Honolulu, HI 96825
808-593-2735
Linda Lowe
Arbor Properties
PO Box 42
Horseshoe Bend, ID 83629
208-398-8614
Michelle Huffman
Long Realty Company Alliance
1839 S. Alma School Rd., #380
Mesa, AZ 85210
480-768-3232
Wayne Marinik
Wright Realty Group
8111 Mainland, #104-204
San Antonio, TX 78240
210-680-1590
Anthony Irizarry
Associated Brokers Realty, Inc.
900 Wadsworth Boulevard
Lakewood, CO 80214
303-237-7676
Candace D. Masterson
ChartWest Realty
1819 S. Dobson Road, #107
Mesa, AZ 85202
480-820-0600
Don R. Johnson
Johnson Property Mgmt, LLC
PO Box 1023
Meridian, ID 83680
208-884-3310
Sheila Moran
Moran Property Management
8345 Agora Parkway, #125
Schertz, TX 78154
210-659-6700
Jan K. Kim
Grubb & Ellis/CBI
PO Box 5281
Kaneohe, HI 96744
999-441-0521
Kristine R. Nelson
West Lisa Realty of Prescott
7900 East Florentine
Prescott Valley, AZ 86314
928-759-3610
Aurelia Kimbrough
AK Real Estate
PO Box 141348
Dallas, TX 75214
469-877-2256
Angela Newman
Angelina Realtors
6869 Springfield Blvd., #201
Springfield, VA 22150
703-912-4800
Daniel Miller
Spyder Web Enterprises
16 Arcadian Way, Suite C5
Paramus, NJ 7652
201-845-7300
Michael Ronca
First Horizon Home Loans
621 Lynnhaven Parkway, #366
757-306-2450
Kris Kirschner
Auto Pilot Complete
5805 State Bridge Road, #296
Duluth, GA 30097
678-410-6790
Dan Daugherty
Rent Marketer
8100 East Union Avenue, #1808
Denver, CO 80237
888-710-7368
Julie Vargas
Rekey.com Locksmith Services
11726 West Lincoln Street
Avondale, AZ 85323
602-340-0004
Christian Nissen
Christian Nissen Landscaping
40 Corte Alta
Novaro, CA 94949
415-990-8410
Michelle Christensen
Innercircuit Inc.
1056 Camino Ricardo
San Jose, CA 95125
408-279-2412
Certification Corner
NEW SUPPORT STAFF
Paul Mello
Rhapsody Partners
3400 Carillon Point
Kirkland, WA 98033
702-228-6376
Maryland Mier
8790 W. Colfax Avenue, #103
Lakewood, CO 80215
303-233-3976
Karen Straughan
Straughan Properties
2884 Ridge Road
Rockwall, TX 75032
214-676-3249
Katie Vance
Rhapsody Partners
3400 Carillon Point
Kirkland, WA 98033
702-228-6376
Editor’s Clarification
Statement
The 2006 February Residential Resource article titled
“Whoops! Another Sale From
Your Portfolio of Properties”
used a fee of 1% as an example of a termination fee.
The article should have said,
“The property manager could
negotiate with the owner to
pay a termination fee and then
continue to manage the property to the closing of escrow.”
NARPM members are reminded that fees should not be
discussed between themselves
unless they are clearly noted as
being an example. For more
information see Article 10 of
the NARPM Code of Ethics.
MPM® CANDIDACY
Lambert Munz, RMP®
RMP® CANDIDACY
Pamela Crosslin
Pamela Foster
Brenda Needham
Worth Ross
Christine Goodin
Affiliate Members
LISTED BY SERVICE
BUSINESS PRODUCTS
AND SERVICES
Armaninn McKenna, LLP
Austin Landmark Properties
Black Ink Insurance Services, Inc.
Career Look, Inc.
Company Gear
Division Access Control
Eli Research
First Horizon Home Loans
HRA Solutions
Ian H. Graham Insurance
Oliphant Financial Corporation
Paychex, Inc.
Paylease, Inc.
Peachtree Business Products
Professional Office Services of Idaho
Rekey.com Locksmith Services
RE Manuals/Landlord Source
RG America
Roper Lock Box, LLC
Runzheimer International Ltd.
Southwest Recovery Services
Starker Services, Inc.
Team Real Estate, Inc.
The Bain Group, Inc.
The Real Estate Board
Top Answer Communications
Unibind
Vairo and Associates, Inc.
INTERNET TOOLS
123RentAHome.com
1SourceRents.com
All Property Management
AudioVu.com
HomeRentals.net
Info on the Web
Innercircuit, Inc.
InteloQuence
Lease Place, Inc.
Payment Solutions, LLC
Property Bridge, LLC
PropertyPlatform.com
Rental Alliance, LLC
RentalHouses.com
RentalSource.com
RentClicks
Rent.com
Rent Marketer
Rent One Online
RentSurfing.com
LEGAL SERVICES
Law Offices of Davis, Rothwell, Mullin,
Earle & Xóchihua, P.C.
Law Offices of Demartini & Walker
Law Offices of Heist, Weisse & Lucrezi
MAINTENANCE
1800HomeRepair.com
A All Animal Control
Air Temperature Control
American Environmental Group, Inc.
Blusky Restoration Contractors
Building Specs, Inc.
Christian Nissen Landscaping
Citrusolution Carpet Cleaning
Cutting Edge Painting, Inc.
Demi Murphy Design
EnviroCare, Inc.
Glass Works, Inc.
Gutter Love It!
Handyman Matters of Central Kentucky
Handyman Matters of Colorado
Hild Renovation Company
Home Services of America
Humidex Atlantic
KMH Technologies, Inc.
Mr. Electric of Tarrant and Park
Mr. Goodbar
Onsite Pro, Inc.
Power Lift Foundation Repair
Royal Plumbing Company
Servpro of Arvada
Servpro of Gilbert
Sherwin Williams Company
Southwest Catastrophe and Restoration
Tankless Hot Water
Water Damage Solutions
MARKETING
Elite Occasions
Home Management Network, LLC
HomeRentalAds.com
HotPads.com
ImagePro On-Hold
MetroLeases.com
On-Hold Concepts, Inc.
Red Door Christian Investments
Rental Home Investor, LLC
RentalHomesPlus.com
RentBlurb.com
The Original On-Hold Company
REAL ESTATE EDUCATION
Americas Best Real Estate Education
Auto Pilot Complete
SOFTWARE
Escapia, Inc.
Logicbuilt, Inc.
London Computer Systems, Inc.
PROMAS Landlord Software Center
Property Automation Software
Property Boss Solutions, LLC
Tracker Systems, Inc.
Winning Edge Software, Inc.
Yardi Systems
TENANT SCREENING
Clear Screening
Contemporary Information Corporation
Credit Retriever
National Tenant Network
Reliable Background Screening
RentGrow, Inc.
ScreeningOne
Securint
Tenant Check, Inc.
Tenant Plus Corporation
United Screening Services Corporation
VeriQuest Screening Solutions
25
Ambassador Program 2006 - January Members
The Ambassador Program was first designed in 2000 to reward our current members for referring new members to
our organization. Who better to spread the word of the benefits of NARPM than its members? If you refer five new
members in one year, you will receive an award certificate that may be used toward your next year’s dues or for events
for the coming year. When you achieve ambassador status and receive your $195 NARPM credit, it can be used toward
your annual dues or registration at a NARPM National Convention. It is flexible! A member can earn multiple Award
Certificates in the 12-month period.
New Member
• Call NARPM Headquarters at 800-782-3452 to request member
application forms. Headquarters, upon request, will mail the
application directly to the prospective member but will not fill in
the “referred by” line.
• The 12-month period to obtain the five new members starts
the day the first new membership application is processed by
Headquarters.
• When Headquarters receives the fifth new membership
application, an Award Certificate will be issued and dated.
• A recognition certificate will also be issued, and you, the
“Ambassador,” will be recognized in the Residential Resource.
Candace D. Masterson
Jan K. Kim
Timothy Vohar
Sherie Hitchcock
Beth A. Grossman
Carolyn Rilling
JoAnn Rankin
Kathy Weaver
Kris Kirschner
Arthur Swanson
Terri Patterson
Cheryl Y. Kunimoto
Linda Lowe
Don R. Johnson
Michael Ronca
Christian Nissen
Ambassador Member
Steve Urie, MPM®
Roseanne Uyehara, CPM
Gladys Fain
Carl Frazier
Wanda Franklin, RMP®
Joyce Brake
Beverly Browning, MPM®
Jill Boles, RMP®
David Holt, MPM®
Ray Scarabosio, MPM®
Linda Baker
Elizabeth Ishimitsu
Tony Drost, RMP®
Carolyn Austin, RMP®
Chuck Warren, RMP®
Joe Dalmon, RMP®
H o m e R en t a A d s co m
adver t ise or ren t one
Rent Your Properties...
Cheaper
Unlimited ads just $60 per month
Better
Faster
Greater coverage and exposure
New, easy-to-use system saves you time and money
Contact us today for your free trial
Contact Robert Fowler or Joe Woods: 770-663-8695 or [email protected]
26
RMP®/MPM® Certification Classes
Location
Class
Instructor
Feb. 20, 2006
Longmont, CO
RMP® Marketing
Wallace Gibson, MPM®
Feb. 20-21, 2006
Longmont, CO
MPM® Owner/Client Relations
Sylvia Hill, MPM®
Feb. 21, 2006
Longmont, CO
RMP Operations
Mark Kreditor, MPM
Feb. 23, 2006
Longmont, CO
Ethics Class
Denny Snowden, MPM®
Mar. 9 & 10, 2006
Seattle, WA
MPM® Personnel Practices
Ray Scarabosio, MPM®
Mar. 10, 2006
Seattle, WA
RMP® Applying Technology
Sylvia Hill, MPM®
Mar. 12, 2006
Seattle, WA
Ethics Class
Sylvia Hill, MPM®
Apr. 13, 2006
Stuart, FL
RMP® Operations
Peter Meer, MPM®
May 11, 2006
Honolulu, HI
RMP® Habitability Standards
Sylvia Hill, MPM®
Date
®
®
To register for classes, complete the registration form and mail or fax with payment to NARPM Headquarters.
Registration form below is not applicable for Ethics class.
For more information or to receive Ethics registration form, call Headquarters at 800-782-3452.
Interested in Sponsoring
Certification Classes?
Opportunities are available
to chapters that would like to
further member education,
promote certification, and
increase their chapter funds by
sponsoring a certification class.
However, it takes time to plan a
class - so give your chapter five
to six month’s lead-time if you
wish to sponsor one of these
events.
Find out more by calling Peter
Meer, MPM®, at 303/322-1550
or e-mailing educationchair@
narpm.org. Peter can provide
you with the details you need
to make a Certification class a
successful venture.
RMP®/MPM® Class Registration
(Please print or type)
RMP® Classes
Member
Nonmember
Retake
RMP®/MPM®
Early
Registration*
$195.00
$250.00
$100.00
$97.50
Registration*
$225.00
$280.00
$130.00
$127.50
MPM® Classes
Member
Nonmember
Retake
MPM®
$395.00
$450.00
$300.00
$197.50
$450.00
$505.00
$355.00
$252.50
FEES
*to receive the early registration price, payment must be postmarked,
Name ___________________________________________________________________________________
Company ________________________________________________________________________________
Address __________________________________________________________________________________
City/State/Zip _____________________________________________________________________________
Telephone ______________________________________ Fax _____________________________________
E-mail ___________________________________________________________________________________
List Classes
faxed, or e-mailed 30 days prior to the class.
Name of Class
Class Date
Cost
___________________________________________________________________________ $ ___________
CLASS INFORMATION
___________________________________________________________________________ $ ___________
• On-site registration begins at 8:00 a.m. Class hours are
8:30 a.m. to 4:00 p.m.
• RMP® classes qualify for 6 hours of NARPM certification.
• MPM® classes qualify for 12 hours of NARPM
certification.
• All materials will be given to students on the day of the
class.
• All attendees are required to make their individual hotel
reservations.
CANCELLATION POLICY
___________________________________________________________________________ $ ___________
Total $ ___________
Method of Payment
I have enclosed a check for $ ___________ Ck/M.O. # ___________ Date ___________
Please charge my credit card in the amount of $ ___________ as follows:
Visa
MasterCard
Discover
American Express
Card Number _____________________________________________________ Exp. Date ______________
Cancellations must be received in writing. If cancellation
Name of Cardholder _______________________________________________________________________
notice is received at least 30 days prior to the class, a
full refund will be issued less a $25 processing fee. If
Billing Address ____________________________________________________________________________
cancellation notice is received less than 30 days before the
class, a 50% refund will be issued. No refunds will be made Signature ________________________________________________________________________________
I authorize NARPM to charge my credit card.
on the day of the class; however, the registration fee can be
applied to a later class with a $25 transfer fee.
Two Easy Ways to Register
Due to low registration, a class may be cancelled with 15
days prior notice. If NARPM cancels a class, registration fee 1. MAIL your form with payment to NARPM,
could be credited to a future class or fully refunded upon
request.
2. FAX your form with credit card payment to
866-466-2776. Please do not mail the original.
27
28

Betty Fletcher

Transcription

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