WELCOME family TO THE - First Southern National Bank
Transcription
WELCOME family TO THE - First Southern National Bank
WELCOME family TO THE A GUIDE FOR FIRS T NATIONAL BANK CUS TOMERS Main Street | Stanford, Kentucky Headquarters for First Southern National Bank www.fsnb.net Our Mission FIR ST SOU T H ER N is a team committed to: • Affirming the dignity and value of all people • Being responsible stewards • Delivering more than is expected, and • Making our communities better places in which to live 2 Table OF CONT ENTS 2 Quick Facts at A Glance 3 About First Southern National Bank 4 Branch Locations and Contact Information 6 Welcome to Your New Account 8 What You Can Expect 9 Account Numbers, Checks and Deposit Slips 9 Debit and ATM Cards 9 Direct Deposits and Automatic Payments Related to your Checking and Savings Accounts 10 Online Banking, Bill Pay and Mobile Banking 10 Account Statements 11 Certificates of Deposit (CDs) and Individual Retirement Accounts (IRAs) 11 Wire Transfers 12 Frequently Asked Questions 14 Important Dates and Actions Required 16 Truth-in-Savings Disclosures 18 Schedule of Fees and Charges 20 Electronic Fund Transfers Disclosure 24 Funds Availability Disclosure 22 Additional Disclosures 26 Privacy Notice Quick Facts AT A GL A NCE On January 30, 2015, First National Bank of Muhlenberg County was acquired by First Southern National Bank. Since then, the bank has continued to operate under the First National Bank name and we have been working to complete the integration of systems and operations, scheduled to occur over the weekend of July 25, 2015. On this date, First National Bank locations in Bremen, Central City and Greenville will become First Southern National Bank branches and your accounts will become First Southern National Bank accounts. Until Friday, July 25, 2015 Please continue to use your First National Bank products and services as you normally do. Continue to use your checks, debit cards, online and mobile banking and ATMs, visit your branches and don’t hesitate to call on the friendly expertise of your knowledgeable First National Bank bankers. A Smooth Transition The First Southern and First National Bank teams are working closely together to achieve a smooth transition of your account relationship. As a First Southern National Bank customer, you’ll continue to enjoy the same deposit account benefits and services you’re used to, and you’ll gain access to additional products and services, not to mention more branch locations staffed with friendly bankers to serve your needs. Conversion Weekend: Saturday, July 25, 2015 First National Bank branches will close at 4 p.m. on Friday, July 24 to begin the transition of your accounts to First Southern National Bank. During conversion weekend, you will be able to use your First National Bank Debit and ATM cards to make purchases and at First National ATMs until 9 p.m. Saturday, July 25. You will be able to use your new First Southern Visa® ATM/Debit card on Monday, July 27. First National Bank Online and Mobile Banking services will no longer be available after close of business on Friday, July 24. You will gain access to your accounts via First Southern’s Online Banking and Mobile Banking apps on Monday, July 27. 2 About FIR ST SOU T H ER N NAT IONA L BA NK Welcome to the First Southern Family! First Southern National Bank is a wholly-owned subsidiary of First Southern Bancorp, a privately-owned bank holding company with its oldest bank charter dating back to 1865. From our earliest days, First Southern has been owned solely by our team members and directors. In the last 32 years, we’ve grown to nearly $700 million in assets and we proudly employ nearly 200 talented team members. OUR PURPOSE We will use our example, our influence and our resources to make wise financial decisions. First Southern has its roots in Kentucky’s small towns and cities, and we’re investing in them every day. No matter how much we grow, we know we can’t afford to forget where we came from. First Southern headquarters is—and always will be—in the small town of Stanford, Ky., population 4,000. Our passion for building a great company has never been stronger. It is not business success, wealth or recognition that drives us. We simply recognize that we have been given a platform of influence in the lives of others and we want to make the most of it by helping others make wise financial decisions. Our desire is to add value in ways that go beyond dollars and cents. In the coming weeks and months, we want to share with you our passion for generosity, exceptional service, personal growth, strong local relationships, and excellence in all we do. The acquisition of First National Bank was an excellent opportunity to combine two well-respected Kentucky community banks that share values and a deep commitment to our customers and local communities. This merger will allow us to serve you with more resources and proven stability, preserving the spirit of community banking in Muhlenberg County and throughout central and western Kentucky. We have prepared this resource to help you discover more about First Southern National Bank and to share some very important information about the transfer of your accounts and services. Please take time to read it carefully. You have access to several resources as we enter into this conversion and transition period. Please contact our team in whichever way is most convenient for you. Visit any branch office Call 270-754-3300 Visit www.fnbmc.com or www.fsnb.net/welcome E-mail us at [email protected] We extend to you a very warm welcome to the family and look forward to serving you for many years to come. 3 Branch Locations & CONTAC T I NFOR M AT ION Caldwell County Lincoln County Princeton, Main Office 101 West Washington Street 270-365-3545 Hustonville 9860 Main Street 606-346-4921 Princeton Branch 1013 West Main Street 270-365-5151 Stanford, Main Street 102 West Main Street 606-365-2137 Fayette County Stanford, Vincent Drive 103 Vincent Drive 606-365-3181 Lexington 3060 Harrodsburg Road 859-223-3743 18 BRANCHES 11 in COUNTIES Garrard County Lancaster 27 Public Square Bethel 88 South Bethel Street 270-726-5650 859-792-2134 Madison County Jessamine County Richmond 894 Richmond Plaza 859-623-7199 Nicholasville 204 Fairfield Drive 859-885-1222 Wilmore 201 East Main Street 859-858-0254 4 Logan County Local Branches Muhlenberg County Warren County Bremen 4815 North Main Street 270-525-6654 Bowling Green 1214 Ashley Circle 270-781-6872 Central City 130 West Broad Street 270-754-3300 Wayne County Greenville 401 North Main Street 270-338-3505 Monticello, Main Office 100 North Main Street 606-348-8421 Monticello, Town & Country Branch 1195 North Main Street 606-348-5937 Pulaski County Somerset 15 North Highway 27 606-677-2707 5 Welcome TO YOU R NEW AC COU NT The First Southern and First National Bank teams are working closely together to achieve a smooth transition of your account relationships. As a First Southern National Bank customer, you’ll continue to enjoy the same deposit account benefits and services you’re used to, and you’ll gain access to additional products and services. The table below outlines the changes to existing accounts. Account changes will be effective July 25, 2015. Account Changes—effective July 25, 2015 Customers in the following account types will not change: • Regular Checking—Consumer • Regular Checking—Business • Hometown Direct Advantage • Sweep Account • Christmas Clubs OLD ACCOUNT NAME NEW ACCOUNT NAME Convenience First Now now Choice Checking Hometown Banking—Basic now Choice Checking Hometown Family Now now Choice Checking Hometown Now now Choice Checking Nifty Fifty NOW now Choice Checking Nifty Fifty Plus NOW now Choice Checking Now Account now Choice Checking Prime Time Checking now Choice Checking Student Checking now Choice Checking Hometown Banking Plus now First Class Checking Savings now Statement Savings Student Savings now Statement Savings DINO Savings now Statement Savings Money Market Deposit Account (MMDA)—Business 6 now Money Market Money Market Deposit Account (MMDA) now Money Market Money Market Plus now Money Market About Choice Checking Choice Checking is First Southern’s most popular checking account. It is loaded with the traditional services you expect and the flexibility to add only the extra services you need. Choice Checking has unlimited check-writing privileges and there is no balance fee unless your balance falls below $500, at which time the fee is $7.95 per month. If you are a student, active-duty military, veteran or age 55 or older, we are happy to waive this fee for you, just give us a call at 270-754-3300. Choice Checking includes Many Benefits You’ll Appreciate • Free Visa® Debit Card • Free Budget Coaching and True Balance® resources • Special flat-rate pricing on standard check orders • Balances of $2,500 or more will earn interest • Free Mobile Banking with Mobile Deposit (wireless carrier fees may apply) • Free Online Banking with Bill Pay • Free Online Statements • Free Round-Up Savings Optional Services You Can Choose With your new account, you may be eligible for Special Overdraft Protection Service— because sometimes the inevitable happens, an overdraft occurs and you need to make sure your payments are covered (fees are based on usage). Choice Checking customers can also choose to take advantage of optional extra services like 24-hour Roadside Assistance, Identity Restoration and Accident Insurance, each offered for a small additional monthly fee. If You Have Questions It is easy to see why Choice Checking is First Southern’s most popular account; however, we do have other account options if you feel Choice Checking is not right for you. For more information, please call 270-754-3300, or stop by any branch. 7 What YOU CA N EX PEC T By joining the First Southern family, here are a few things you can look forward to: • 18 branches in central and western Kentucky • 17 ATMs to serve you seven days a week • Enhanced Online Banking and Bill Pay • Mobile Banking with Mobile Deposit • Special Overdraft Protection Service • Account extras like Roadside Assistance, Identity Restoration and Accident Insurance • Online Statements • Access to free True Balance® financial health resources • Free access to SimpleView, an online personal financial management system • www.fsnb.net—a website optimized for mobile experiences 8 Account Numbers, Checks and Deposit Slips In advance of July 24, please review any recurring automatic payments or deductions you have on your current First National Bank debit card and notify payees in advance to use your new First Southern National Bank Visa® Debit card and card number, effective on Monday, July 27. • Your account numbers will remain the same unless you are one of a small few whom we have already contacted. • You may continue to use your current supply of checks and deposit slips until you run out or until July 2016, whichever comes first. • When you are ready to reorder new checks, you can do so by visiting our website, www.fsnb.net, or by calling your local branch. If you wish to order checks through another provider, please provide First Southern’s ABA routing number 042102403 to ensure correct processing. Debit and ATM Cards Your current First National Bank Debit or ATM card will no longer be valid after 9 p.m. on Saturday, July 25. If you currently have a First National Bank ATM / Debit card, you will be sent a new First Southern National Bank Visa® ATM / Debit card to replace your current card the week of July 20. • A separate mailing with a Personal Identification Number (PIN) will also be sent to you. If you use a merchant Online Bill Payment service to directly debit your account, please update your account information using First Southern National Bank’s ABA routing number 042102403. All recurring First National Bank MasterCard® Debit card payments you have set up will not automatically transfer. You will need to reestablish these payments using your new 16-digit First Southern National Bank Visa® Debit card number. •P lease do not use your new First Southern National Bank Visa® ATM/Debit card until Monday, July 27. On this date, your card will be automatically activated and ready to use. • If you have automatic payments connected to your debit card, you will need to update those with your new card number when your new card arrives. Direct Deposits and Automatic Payments Related to your Checking and Savings Accounts • To help make the transition of your accounts as seamless as possible, any electronic direct deposits or automatic payments you have processed through your First National Bank checking and/or savings account will transfer automatically to your First Southern checking and/or savings account. • To aid in this transition, and to ensure uninterrupted service, First Southern will notify agencies, organizations and other third parties from whom you receive direct deposits or to whom you direct automatic payments. We will provide them with a notice of change to First Southern National Bank’s ABA routing number 042102403. • The transfer of your checking and/or savings direct deposits and automatic payments to First Southern will be automatic. No action is required for this to take place. 9 Online Banking, Bill Pay and Mobile Banking • If you use First National Bank’s Online Banking and Bill Pay service, your information and access will automatically transfer to First Southern National Bank the weekend of July 25. • As we convert our system, Online Banking services will not be available beginning Friday, July 24 at 3:30 p.m. • First National Bank Bill Pay services will no longer be available after Friday, July 17. • Any bills scheduled to process from July 17–July 26 will be paid as scheduled; however, bills scheduled to process July 27, 28 and 29 will be delayed. First National Bank Online Banking will no longer be available after Friday, July 24 at the close of the business day. You will have access to First Southern’s Online Banking services on Monday, July 27. Please do not add new payees or schedule new payments using First National Bank’s Online Banking service after Friday, July 17. • Your existing Bill Pay payees and scheduled recurring payments that are in place on Friday, July 17 will automatically convert to First Southern’s service on Monday, July 27 and continue as usual. • Bill Pay payees will be converted; however, previous payments and payment history will not. For your convenience, you may want to save payment history for reference. • First National Bank’s Mobile Banking app will no longer work after July 17. You may download First Southern National Bank’s Mobile Banking app from iTunes or Google Play at any time. You will be able to log in to password protected sections of First Southern’s Mobile Banking app once you have completed your initial Online Banking login on or after July 27. Additional instructions will be e-mailed to you at a later date. • On Monday, July 27, you will have access to your Online Banking and Bill Pay at First Southern National Bank. Access your accounts at www.fsnb.net. • You will receive separate, detailed instructions via e-mail with timelines related to the transition of your Online Banking and Bill Pay services, action steps you need to take, and instructions for first-time login after the conversion. Account Statements Please do not schedule internal transfers to complete on or after Wednesday, July 22 at or after the close of the business day. • Your final statement from First National Bank will include activity since your last statement, and any interest posted to your accounts, through Friday, July 24. Your next statement will be from First Southern National Bank and will include all activity from Saturday, July 25 forward. • With the exception of the final First National Bank statement, you will continue to receive your account statements on the same mailing cycle as always. • If you currently receive a combined statement and/or online statement, you will continue to do so after the conversion. 10 Certificates of Deposit (CDs) and Individual Retirement Accounts (IRAs) • All CDs and IRAs will be transferred to First Southern. All rates, terms and conditions offered by First National Bank will be honored to maturity. • Certificates of Deposit and IRAs will continue to auto renew. However, before your existing CD or IRA matures, we will mail you a renewal notice. Wire Transfers Local bank team members will continue to handle all incoming and outgoing wire transfers; however, the bank name should be First Southern National Bank and First Southern’s ABA routing number should be used: 042102403. Cutoff time for outgoing wire transfers to be sent the same day is 2 p.m. 11 Frequently ASK ED QU E ST IONS Why has First Southern National Bank acquired First National Bank? Our goal is to join forces to create a stronger community bank for you. In addition, the merger provides the added convenience of more bank and ATM locations and additional products and services. It is no accident that the similar culture and values of both organizations make our teams a great fit. Will I call the same number for local branches? Yes. The branch phone numbers will not change, nor will the direct dial numbers for the bank team members. You can reach our Bremen team by calling 270-525-6654, our Central City team by calling 270-754-3300, and our Greenville team by calling 270-338-3505. Will I have access to ATMs during the conversion weekend? How will the bank merger impact me as a customer of First National Bank? We are working toward a seamless transition. You should see minimal changes to your day-to-day banking. However, you will have access to a variety of new First Southern products and services when applying for a new loan, opening a new account, or establishing any other bank product or service in the future. Yes. You will have access to First National Bank ATMs until 9 p.m. on Saturday, July 25. On Monday, July 27, you will have access to those same ATMs, in addition to 15 other First Southern National Bank ATMs, using your new First Southern Visa® ATM / Debit card. Your new card will automatically activate and be ready for use on Monday, July 27. Will I still have access to the Telephone Banking service? Will the bank name change? Yes. The most obvious change you will notice will be the new bank name, First Southern National Bank. While a new name is a big change, most other things will remain the same—like where you bank and the bankers you know and trust. Who will be leading the bank? Lanie Gardner will serve as our Community President in Muhlenberg County. We understand the importance of Lanie’s leadership and we are thrilled that she will remain an active part of this organization. She has already become a valuable member of the First Southern leadership team. Will the First National Bank branches stay open after the conversion? Yes. Branches in Bremen, Central City and Greenville will open for business as First Southern National Bank branches at 8:30 a.m. on Monday, July, 27. Branch hours will remain the same. 12 Yes. You can still access account information by calling the same Telephone Banking number as always: 800-780-8594 or 270-754-2233. Will my accounts be insured? All deposits at First National Bank will continue to be insured separately by the FDIC for at least six months after the conversion date. All time deposits (Certificates of Deposit and IRAs) opened at First National Bank prior to July 25, 2015 will be insured up to the maturity date. All accounts at First Southern National Bank are also insured up to the maximum coverage outlined by the Federal Deposit Insurance Corporation (FDIC). What is the interest rate on my account if I currently have an interest-bearing account? All CD and IRA rates will remain the same. If you have an interest-bearing checking account or savings account, you may contact the branch at 270-754-3300 for the current interest rate. If I currently have an interest-bearing account, how will the interest I’ve earned be handled? No loss of interest will occur. The interest earned on your First National Bank account will be paid through Friday, July 24. Your account will begin accruing interest at First Southern National Bank on Saturday, July 25. Interest on First Southern checking accounts is compounded monthly and credited monthly. Interest on First Southern savings accounts is compounded quarterly and credited quarterly. What will happen to my Safe Deposit Box? All current terms and conditions will continue to apply for all Safe Deposit Boxes. What will happen to my loan after the conversion? All current loan rates, terms and conditions will continue to apply. Where do I make my loan payments after the July 25? You may continue to make payments at local branches in person or by mail; however, it will be necessary to make checks payable to First Southern National Bank. If you make your monthly payment with a loan coupon book, you can continue to use the same booklet for the life of the loan. If you make your payment using a monthly statement, your new First Southern National Bank loan statement will provide information going forward. Automatic payments will transfer without interruption and will occur on the same schedule. Will my account fees change? Fees for deposit accounts may change. A list of current fees is available any time upon request. A schedule of fees associated with your account is located in this booklet for reference. What is First Southern’s policy on privacy? First Southern maintains physical, electronic and procedural safeguards to ensure your non-public information remains secure. Our privacy policy may be found online at www.fsnb.net/privacy, and also in the back of this booklet. What will happen to my Christmas Club account? All current terms and conditions will continue to apply for your Christmas Club account; however, when the account pays out in October, you will need to contact us to open a new Christmas Club account. Will the bank still sponsor GospelFest Live? Absolutely, yes. GospelFest has become an event our team and the community looks forward to each year and we are proud to continue to carry on that tradition. The date for this year’s GospelFest Live is September 2 and admission is still free! The concert begins at 6 p.m. on the corner of First and Broad in downtown Central City. What about the Nifty Travelers Club trip planned for September? The Savannah, Georgia Adventure scheduled for September 21-25 is still on! Who do I call if I have questions about my account or details about the bank name change? You can still call the same friendly, knowledgeable local team members you’ve grown to know and trust for years. While the bank name may be changed, the faces you see will stay the same. You can also access information on First Southern’s Website at www.fsnb.net. Information specific to the conversion and bank name change may be found at www.fsnb.net/welcome. 13 Important Dates A ND AC T IONS R EQU IR ED SERVICE IMPORTANT DATES Checks and Deposit Slips Debit / ATM Card Saturday, July 25: First National Bank Debit and ATM cards may be used until 9 p.m. Thereafter, First National Bank cards will no longer be valid. Monday, July 27: Begin using your new First Southern National Bank Visa® Debit / ATM card anywhere Visa® is accepted and destroy your old First National Bank card. Online Banking and Bill Pay Friday, July 17: New payees / bill payment requests may no longer be added or scheduled on First National Bank Online Banking. Internal transfers cannot be scheduled to complete on or after Friday, July 17. Friday, July 24 at the close of the business day: First National Bank Online Banking will no longer be available. Monday, July 27: Your First National Bank Online Banking and Bill Pay service has automatically transferred to First Southern National Bank. You now have access to First Southern’s Online Banking and Bill Pay services. 14 WHAT YOU CAN EXPECT WHAT YOU NEED TO DO You can continue to use your existing First National Bank checks and deposit slips and replace them with First Southern checks once you run out. No need to do anything now unless your check supply is running low. If you are ready to reorder, please contact the local branch or order online at www.fsnb.net. If you order checks elsewhere, new checks will need to include First Southern’s ABA routing number 042102403. Week of July 20: Your new First Southern National Bank Visa® Debit/ATM card and PIN will be mailed to you the week of July 20. Your card and PIN will arrive in separate mailings. Your First Southern National Bank Visa® Debit / ATM card will automatically be activated Monday, July 27. No need to call the bank to activate. Please destroy your First National Bank card(s) on Sunday, July 26. If you do not receive your First Southern National Bank Visa® Debit / ATM card and PIN by July 24, please call us at 270-754-3300. You will receive an Online Banking Guide via e-mail that will detail first-time login information and everything else you need to know about the Online Banking and Bill Pay transition. Please read this guide carefully and keep it in a safe place. Also visit www.fsnb.net/welcome to view this information. Call us at 270-754-3300 if you have any questions. Prior to Friday, July 24: For your convenience, you may want to save you Bill Pay payment history for future reference. On Monday, July 27, you will have access to First Southern’s Online Banking and Bill Pay service. You will receive detailed login instructions via e-mail in July. Instructions will also be available on www.fsnb.net/welcome. Once logged in, please check your payees and internal transfers using the account history you previously printed out. SERVICE Mobile Banking IMPORTANT DATES WHAT YOU CAN EXPECT WHAT YOU NEED TO DO Friday, July 24: Your First National Bank Mobile Banking app will no longer be available. Information about Mobile Banking is available at www.fsnb.net. Monday, July 27: To access Mobile Banking, simply download the First Southern National Bank app from iTunes or Google Play. Follow the instructions you receive in your Online Banking User Guide to log in. Instructions will also be available on www.fsnb.net/welcome. To aid in this transition, and to ensure uninterrupted service, First Southern will notify agencies, organizations and other third parties from whom you receive direct deposits or to whom you direct automatic payments. We will provide them with a notice of change to First Southern National Bank’s ABA routing number 042102403. There should be no action required by you to effect the transfer of your checking and/or savings account direct deposits and automatic payments to First Southern National Bank. Monday, July 27: You now have access to Free Mobile Banking with First Southern National Bank. Wireless carrier fees may apply. Telephone Banking Friday, July 24: You may complete most routine transactions using First National Bank’s TeleBanc service until the close of the business day. Telephone Banking will be temporarily unavailable the weekend of July 25-26. Monday, July 27: You will have access to your accounts using First Southern National Bank’s Telephone Banking service by calling 800-780-8594 or 270-754-2233 Direct Deposit and Automatic Payments Monday, July 27: In an effort to make the transition as seamless as possible, any electronic direct deposits and/or automatic payments you have processed through your First National Bank checking and/or savings account will transfer automatically. We will contact you if any action on your part is required. 15 Truth-in-Savings DISCLOSU R E S Choice Checking Account Rate Information. Your interest rate and annual percentage yield may change. Frequency of rate changes. We may change the interest rate on your account every day. If you would like more current rate and yield information please call us at 866-602-3762. Determination of rate. At our discretion, we may change the interest rate on your account. Minimum balance to obtain the annual percentage yield disclosed. You must maintain a minimum balance of $2,500.00 in the account each day to obtain the disclosed annual percentage yield. Daily balance computation method. We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Accrual of interest on noncash deposits. Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Compounding and crediting frequency. Interest will be compounded every month. Interest will be credited to your account every month. Statement Savings Account Effect of closing an account. If you close your account before interest is credited, you will receive the accrued interest. Rate Information. Your interest rate and annual percentage yield may change. Minimum balance to open the account. You must deposit $250.00 to open this account. Frequency of rate changes. We may change the interest rate on your account every day. If you would like more current rate and yield information please call us at 866-602-3762. We reserve the right to at any time require not less than 7 days notice in writing before any withdrawals from an interest bearing account. Minimum balance to avoid imposition of fees. A balance fee of $7.95 will be imposed every statement cycle if the balance in the account falls below $500.00 any day of the statement cycle. Determination of rate. At our discretion, we may change the interest rate on your account. 16 Compounding and crediting frequency. Interest will be compounded every quarter. Interest will be credited to your account every quarter. Effect of closing an account. If you close your account before interest is credited, you will receive the accrued interest. Minimum balance to open the account. You must deposit $100.00 to open this account. Minimum balance to avoid imposition of fees. A balance fee of $3.00 will be imposed every month if the balance in the account falls below $100.00 any day of the calendar month. Students are exempt from the Minimum Balance Fee up to the age of 19. Daily balance computation method. We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Accrual of interest on noncash deposits. Interest begins to accrue on the business day you deposit noncash items (for example, checks). Transaction limitations: Transfers from a Statement Savings account to another account or to third parties by preauthorized, automatic, telephone, or computer transfer are limited to six (6) per calendar month with no transfers by check, draft, debit card, or similar order to third parties. Minimum balance to avoid imposition of fees. A balance fee of $15.00 will be imposed every statement cycle if the balance in the account falls below $2,500.00 any day of the statement cycle. Daily balance computation method. We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Accrual of interest on noncash deposits - Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Transaction limitations: Transfers from a Money Market account to another account or to third parties by preauthorized, automatic, telephone, or computer transfer or by check, draft, debit card, or similar order to third parties are limited to six (6) per statement cycle. First Class Checking Account Rate Information. Your interest rate and annual percentage yield may change. Frequency of rate changes. We may change the interest rate on your account every day. If you would like more current rate and yield information please call us at 866-602-3762. Money Market Account Determination of rate. At our discretion, we may change the interest rate on your account. Rate Information. The interest rate and annual percentage yield for your account depend upon the applicable rate tier. Tiers are as follows: Compounding and crediting frequency. Interest will be compounded every month. Interest will be credited to your account every month. $50,000 + $25,000 to $49,999.99 $10,000 to $24,999.99 $0 to $9,999.99 Your interest rate and annual percentage yield may change. Frequency of rate changes. We may change the interest rate on your account every day. If you would like more current rate and yield information please call us at 866-602-3762. We reserve the right to at any time require not less than 7 days notice in writing before any withdrawals from an interest bearing account. Determination of rate. At our discretion, we may change the interest rate on your account. Compounding and crediting frequency. Interest will be compounded every month. Interest will be credited to your account every month. Effect of closing an account. If you close your account before interest is credited, you will receive the accrued interest. Minimum balance to open the account. You must deposit $2,500.00 to open this account. Effect of closing an account. If you close your account before interest is credited, you will receive the accrued interest. Minimum balance to open the account. You must deposit $250.00 to open this account. Minimum balance to obtain the annual percentage yield disclosed. You must maintain a minimum balance of $2,500.00 in the account each day to obtain the disclosed annual percentage yield. Daily balance computation method. We use the daily balance method to calculate the interest on your account. This method applies a daily periodic rate to the principal in the account each day. Accrual of interest on noncash deposits. Interest begins to accrue no later than the business day we receive credit for the deposit of noncash items (for example, checks). Note: First Class customers will receive a separate mailing with Roadside Assistance information and Accident Insurance Policy. 17 Schedule of Fees A ND CH A RGE S The fees and charges below apply to all First Southern National Bank accounts, effective July 25, 2015, unless otherwise noted. NEW SCHEDULE OF FEES & CHARGES FORMER FEE NAMES AND CHARGES FOR REFERENCE ATM/Debit Card Replacement Fee $ 5.00 ATM Debit Card Replacement (lost) $ 5.25 ATM transaction at non-FSNB ATM $ 2.00 ATM Foreign Fee (other bank ATM’s) $ 2.00 ATM mini statement $ 0.25 ATM Reissue of PIN $ 3.00 ATM Reissue of Pin Charged Back Check Fee (per item) $10.00 Check Collection Processing Fee (Returned Deposited Item) Dormant Account Fee (per month) (balance less than $500 for 365 days or more) $ 5.00 Dormant Account Charge (inactive for 6 months) $5.50 Continuous Overdraft Fee (per day after 4th consecutive business day) $ 5.00 Daily Overdraft Fee (after each 24 hour period) $ 6.00 *Overdraft Fee (per item) $32.00 *Overdraft (per debit item) $30.00 *Return Item Fee (per item) $32.00 *Return Item Fee (per debit item) $30.00 Special Statement $ 5.00 Statement Reprints $ 5.00 Stop Payment Fee (per item) $32.00 Stop Payment (per item) $30.00 Stop Payment (per series of items) $45.00 Transfer Protection Fee (per transfer) $ 5.00 Linked Account Transfer Fee $5.00 $2.00 xcessive Transaction Fee E (per transaction over 3 for each 4 week or similar period) for Savings, Student Savings and DINO Savings accounts $3.00 Excessive Debit Fee (per withdrawal in excess of 3 per month) for Statement Savings accounts Excess Debit / Check Fee (per debit item in excess of 6 per statement cycle) for Money Market accounts $10.00 Monthly Account Fee for First Class Checking accounts $9.95 $10.00 Excessive Transaction Fee (per transaction over 2 per statement cycle) for Money Market Plus Accounts $20.00 xcessive Transaction Fee E (per transaction over 3 per statement cycle) for Money Market Deposit Accounts $3.00 Membership Fee for Hometown Family Checking $10.00 *Fee applies to overdrafts “created by check, in person withdrawal, ATM withdrawal, or other electronic means,” as applicable. 18 $3.00 19 ELEC T RONIC Fund Transfers DISCLOSU R E YOUR RIGHTS AND RESPONSIBILITIES This disclosure only applies to consumer accounts used primarily for personal, family or household purposes. Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference. Electronic Fund Transfers Initiated By Third Parties—You may authorize a third party to initiate electronic fund transfers between your account and the third party’s account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearing House (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. For example, your authorization to convert a check to an electronic fund transfer or to electronically pay a returned check charge can occur when a merchant provides you with notice and you go forward with the transaction (typically, at the point of purchase, a merchant will post a sign and print the notice on a receipt). In all cases, these third party transfers will require you to provide the third party with your account number and bank information. This information can be found on your check as well as on a deposit or withdrawal slip. Thus, you should only provide your bank and account information (whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers. Examples of these transfers include, but are not limited to: • Preauthorized credits. You may make arrangements for certain direct deposits to be accepted into your checking or savings account(s). • Preauthorized payments. You may make arrangements to pay certain recurring bills from your checking or savings account(s). • Electronic check conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to pay for purchases or pay bills. • Electronic returned check charge. You may authorize a merchant or other payee to initiate an electronic funds transfer to collect a charge in the event a check is returned for insufficient funds. Telephone Transfers—types of transfers—You may access your account by telephone 24 hours a day (see list of phone numbers at end of Electronic Funds Transfer section) using your personal identification number, a touch tone phone, and your account numbers, to: • transfer funds from checking to savings • transfer funds from savings to checking • make payments from checking or savings to loan accounts with us • get information about: - the account balance of checking account(s) 20 - the account balance of savings account(s) - report lost/stolen Visa® Check Cards ATM Transfers—types of transfers, dollar limitations, and charges— You may access your account(s) by ATM using your Visa® Check Card and personal identification number, to: • make deposits to checking or savings account(s) • get cash withdrawals from checking account(s) - you may withdraw no more than $500.00 per day - fee may be applicable per transaction at ATMs we do not own or operate. Refer to your separate fee schedule in this booklet. • get cash withdrawals from savings account(s) - you may withdraw no more than $500.00 per day - fee may be applicable per transaction at ATMs we do not own or operate. Refer to your separate fee schedule in this booklet. • transfer funds from savings to checking account(s) • transfer funds from checking to savings account(s) • get checking account(s) information • get savings account(s) information • print mini-statements, refer to your separate fee schedule for amount of fees in this booklet. Some of these services may not be available at all terminals. Types of Visa® Check Card Point-of-Sale Transactions—You may access your checking or money market account(s) to purchase goods (in person, online, or by phone), pay for services (in person, online, or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything that a participating merchant will accept. Point-of-Sale Transactions— dollar limitations—Using your card: • you may not exceed $1,500.00 in transactions per day in Signature based transactions and $1,500.00 per day in PIN based transactions Currency Conversion and International Transactions— (a) For point-of-sale (merchant) transactions. When you use your Visa® Check Card for this type of transaction and it settles in a currency other than US Dollars, the charge will be converted into the US Dollar amount. The currency conversion rate used to determine the transaction amount in US Dollars is either a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date. Visa USA charges us a .80% (80 basis points) International Service Assessment on all international transactions if there is no currency conversion. If there is a currency conversion, the International Service Assessment is 1% of the transaction. As a result, we will charge you a .80% (80 basis points) international transaction fee on all international transactions if there is no currency conversion. If there is a currency conversion, we will charge you an international transaction fee of 1% of the transaction. An international transaction is a transaction where the country of the merchant is outside the USA. (b) For ATM transactions using Cirrus, MasterCard or Maestro network. When you use your Visa® Check Card for this type of transaction and it settles in a currency other than US Dollars, MasterCard/Cirrus will convert the charge into a US Dollar amount. The MasterCard/Cirrus currency conversion procedure includes use of either a government-mandated exchange rate, or a wholesale exchange rate selected by MasterCard/Cirrus. The exchange rate MasterCard/Cirrus uses will be a rate in effect on the day the transaction is processed. This rate may differ from the rate in effect on the date of purchase or the date the transaction was posted to your account. MasterCard/Cirrus charges us a Currency Conversion Assessment of 20 basis points (.20% of the transaction) for performing the currency conversion. In addition, MasterCard/Cirrus charges us an Issuer CrossBorder Assessment of 90 basis points (.90% of the transaction) on all cross-border transactions regardless of whether there is a currency conversion. As a result, we will charge you a currency conversion fee of .20% of the transaction if there is a currency conversion and a crossborder transaction fee of .90% of the transaction. The cross-border transaction fee is charged on all cross-border transactions regardless of whether there is a currency conversion. A cross-border transaction is a transaction processed through the Global Clearing Management System or the MasterCard Debit Switch in which the country of the merchant is different than the country of the cardholder. Advisory Against Illegal Use. You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located. Non-Visa Debit Transaction Processing. We have enabled non-Visa debit transaction processing. This means you may use your Visa® Check Card on a PIN-Debit Network* (a non-Visa network) without using a PIN. The non-Visa debit network(s) for which such transactions are enabled are: NYCE and PULSE Networks. Examples of the types of actions that you may be required to make to initiate a Visa transaction on your Visa® Check Card include signing a receipt, providing a card number over the phone or via the Internet, or swiping the card through a point-of-sale terminal. Examples of the types of actions you may be required to make to initiate a transaction on a PIN-Debit Network include initiating a payment directly with the biller (possibly via telephone, Internet, or kiosk locations), responding to a logo displayed at a payment site and choosing to direct payment through that network, and having your identity verified using known information derived from an existing relationship with you instead of through use of a PIN. The provisions of your agreement with us relating only to Visa transactions are not applicable to non-Visa transactions. For example, the additional limits on liability (sometimes referred to as Visa’s zero-liability program) and the streamlined error resolution procedures offered on Visa debit card transactions are not applicable to transactions processed on a PIN-Debit Network. *Visa Rules generally define PIN-Debit Network as a non-Visa debit network that typically authenticates transactions by use of a personal identification number (PIN) but that is not generally known for having a card program. Computer Transfers—types of transfers—You may access your account(s) by computer through the internet by logging onto our website at www.fsnb.net and using your user identification and password, to: • transfer funds from checking to savings • transfer funds from Bank to Bank • transfer funds from savings to checking • make person to person (P2P) payments from your checking or savings account(s) • make payments from checking or savings to loan account(s) with us • make payments from checking to third parties via Bill Pay product • get checking account(s) information • get savings account(s) information • get loan account(s) information • get CD/IRA account(s) information • turn your Visa® Check Card on and off Mobile Banking Transfers—types of transfers—You may access your account(s) through the browser on your cell or mobile phone at www. fsnb.net or by downloading our mobile banking app and using your user identification and password, to: • transfer funds from checking to savings • transfer funds from Bank to Bank • transfer funds from savings to checking • make person to person (P2P) payments from your checking or savings account(s) • make payments from checking or savings to loan account(s) with us 21 • make payments from checking to third parties via Bill Pay product • get information about: • get checking account(s) information • get savings account(s) information • get loan account(s) information • get CD/IRA account(s) information • turn your Visa® Check Card on and off • deposit checks to your checking or savings account(s) (Limits are per user sign-on) - $2,500.00 aggregate daily limit applies - $10,000.00 aggregate calendar monthly limit applies You may be charged access fees by your cell phone provider based on your individual plan. Web access is needed to use this service. Check with your cell phone provider for details on specific fees and charges. FEES • We do not charge for direct deposits to any type of account. • We do not charge for preauthorized payments from any type of account. Except as indicated elsewhere, we do not charge for these electronic fund transfers. ATM Operator/Network Fees. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer). DOCUMENTATION • Terminal transfers. You can get a receipt at the time you make a transfer to or from your account using an automated teller machine or point-of-sale terminal. However, you may not get a receipt if the amount of the transfer is $15 or less. • Preauthorized credits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at 866-602-3762 to find out whether or not the deposit has been made. • Periodic statements. You will get a monthly account statement from us for your checking and savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly. PREAUTHORIZED PAYMENTS • Right to stop payment and procedure for doing so. If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how: Call or write us at the telephone number or address listed in this brochure in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. lease refer to our separate fee schedule in this booklet for the P amount we will charge you for each stop payment order you give. 22 • Notice of varying amounts. If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.) • Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages. FINANCIAL INSTITUTION’S LIABILITY Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance: (1) If, through no fault of ours, you do not have enough money in your account to make the transfer. (2) If you have an overdraft line and the transfer would go over the credit limit. (3) If the automated teller machine where you are making the transfer does not have enough cash. (4) If the terminal or system was not working properly and you knew about the breakdown when you started the transfer. (5) If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken. (6) There may be other exceptions stated in our agreement with you. CONFIDENTIALITY We will disclose information to third parties about your account or the transfers you make: (1) where it is necessary for completing transfers; or (2) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or (3) in order to comply with government agency or court orders; or (4) as explained in the Privacy Disclosure contained elsewhere in this document; or (5) if you give us written permission. UNAUTHORIZED TRANSFERS (a) Consumer liability. • Generally. Tell us AT ONCE if you believe your card and/or code has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days after you learn of the loss or theft of your card and/or code, you can lose no more than $50 if someone used your card and/or code without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code, and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods. • Additional Limit on Liability for Visa® Check Card. Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Visa® Check Card. This additional limit on liability does not apply to ATM transactions outside of the U.S., to ATM transactions not sent over Visa or Plus networks, or to transactions using your Personal Identification Number which are not processed by VISA®. Visa is a registered trademark of Visa International Service Association. (b) C ontact in event of unauthorized transfer. If you believe your card and/or code has been lost or stolen, call or write us at the telephone number or address listed in this brochure. You should also call the number or write to the address listed in this brochure if you believe a transfer has been made using the information from your check without your permission. ERROR RESOLUTION NOTICE In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. (1) Tell us your name and account number (if any). (2) D escribe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. (3) Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days (5 business days for Visa® Check Card point-of-sale transactions processed by Visa and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days for Visa® Check Card point-of-sale transactions processed by Visa and 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. FIRST SOUTHERN NATIONAL BANK P.O. BOX 328 STANFORD, KY 40484-0328 Business Days: Monday through Friday Excluding Federal Holidays Phone: 866-602-3762 24 Hour Telephone Banking Numbers: Caldwell County.....................................................................270-365-3439 Fayette County.......................................................................859-223-0281 Garrard County......................................................................859-792-1290 Jessamine County..................................................................859-885-1142 Lincoln County.......................................................................606-365-7645 Logan County.........................................................................270-726-7268 Madison County....................................................................859-623-5945 Muhlenberg County..............................................................270-754-2233 Pulaski County.......................................................................606-677-0178 Warren Count.........................................................................270-781-7543 Wayne County........................................................................606-348-0630 More detailed information is available on request 23 Funds Availability DISCLOSU R E YOUR ABILITY TO WITHDRAW FUNDS This policy statement applies to “transaction” accounts. Transaction accounts, in general, are accounts which permit an unlimited number of payments to third persons and an unlimited number of telephone and preauthorized transfers to other accounts of yours with us. Checking accounts are the most common transaction accounts. Feel free to ask us whether any of your other accounts might also be under this policy. Our policy is to make funds from your cash and check deposits available to you on the first business day after the day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once the funds are available, you can withdraw them in cash and we will use the funds to pay checks that you have written. Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before 4:00 P.M. on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after 4:00 P.M. or on a day we are not open, we will consider that the deposit was made on the next business day we are open. If you make a deposit at an ATM before 1:00 P.M. on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit at an ATM after 1:00 P.M. or on a day we are not open, we will consider that the deposit was made on the next business day we are open. If we cash a check for you that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it. LONGER DELAYS MAY APPLY Case-by-case delays. In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. The first $200 of your deposits, however, will be available on the first business day. 24 If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available. Safeguard exceptions. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances: • We believe a check you deposit will not be paid. • You deposit checks totaling more than $5,000 on any one day. • You redeposit a check that has been returned unpaid. • You have overdrawn your account repeatedly in the last six months. • There is an emergency, such as failure of computer or communications equipment. We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the seventh business day after the day of your deposit. SPECIAL RULES FOR NEW ACCOUNTS If you are a new customer, the following special rules will apply during the first 30 days your account is open. Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day’s total deposits of cashier’s, certified, teller’s, traveler’s, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the eleventh business day after the day of your deposit. 25 Additional DISCLOSU R E S NOTICE OF SERVICING TRANSFER If you currently have a mortgage loan serviced by First National Bank, please read these important details on the upcoming transfer of your loan’s servicing. The servicing of your mortgage loan is being transferred, effective July 25, 2015. This means that after this date, a new servicer will be collecting your mortgage loan payments from you. Nothing else about your mortgage loan will change. First National Bank of Muhlenberg County is now collecting your payments. First National Bank of Muhlenberg County will stop accepting payments received from you after July 25, 2015. First Southern National Bank will collect your payments going forward. Your new servicer will start accepting payments received from you on July 25, 2015. Send all payments due on or after July 25, 2015 to First Southern National Bank at one of the following addresses: • 130 West Broad Street, Central City, KY 42330 • 4815 North Main Street, Bremen, KY 42325 • 401 North Main Street, Greenville, KY 42345 If you have any questions for either your present servicer, First National Bank of Muhlenberg County or your new servicer First Southern National Bank, about your mortgage loan or this transfer, please contact them using the information below: Current Servicer: First National Bank of Muhlenberg County Loan Department 270-754-3300 130 West Broad Street Central City, KY 42330 New Servicer: First Southern National Bank Loan Department 270-754-3300 or 866-602-3762 130 West Broad Street Central City, KY 42330 26 If you have a Residential Mortgage loan as defined in the Real Estate Settlement Procedures Act, then the following will apply. Under Federal law, during the 60-day period following the effective date of the transfer of the loan servicing, a loan payment received by your old servicer on or before its due date may not be treated by the new servicer as late, and a late fee may not be imposed on you. DEPOSIT RECLASSIFICATION This policy statement applies to “transaction” accounts only. First Southern National Bank may make a change in your Checking Account that will not affect your available balance, interest earnings, FDIC insurance, or bank statement. This Account will consist of a checking sub account and a savings sub account. The bank may periodically transfer funds between these two sub accounts. On a sixth transfer during a calendar month, any funds in the savings sub account will be transferred back to the checking sub account. If your Account is a Plan on which interest is paid, your interest calculation will remain the same. Otherwise, the savings sub account will be non-interest bearing. The saving sub account will be governed by the rules governing our other savings accounts. Rev 12/2010 FACTS WHAT DOES FIRST SOUTHERN NATIONAL BANK Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. What? The types of personal information we collect and share depend on the product or service you have with us. This information can include: DO WITH YOUR PERSONAL INFORMATION? Social Security number and account balances payment history and overdraft history credit history and credit scores When you are no longer our customer, we continue to share your information as described in this notice. How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons First Southern National Bank chooses to share; and whether you can limit this sharing. Does First Southern National Bank share? Can you limit this sharing? For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No For our marketing purposes— to offer our products and services to you Yes No For joint marketing with other financial companies No We don't share For our affiliates’ everyday business purposes— information about your transactions and experiences No We don't share For our affiliates’ everyday business purposes— information about your creditworthiness No We don't share For nonaffiliates to market to you No We don't share Reasons we can share your personal information Questions? Call 866-602-3762 or go to www.fsnb.net 27 Page 2 Who we are Who is providing this notice? First Southern National Bank What we do How does First Southern National Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. How does First Southern National Bank collect my personal information? We collect your personal information, for example, when you Why can’t I limit all sharing? apply for a loan or open an account deposit money or pay your bills give us your income information We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes—information about your creditworthiness affiliates from using your information to market to you sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. Definitions Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies. Joint marketing 28 First Southern National Bank does not share with nonaffiliates so they can market to you A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Other important information First Southern National Bank does not share with our affiliates First Southern National Bank doesn’t jointly market 29 www.fsnb.net 30