vol18 - part 1.3
Transcription
vol18 - part 1.3
Chronic Dialysis ABOUT DaVita KIDNEY CARE DaVita Center Becomes First Accredited Stand-Alone Dialysis Clinic in Malaysia Malaysian Society for Quality in Health Honors DaVita at a Ceremony in Kuala Lumpur DaVita Kidney Care, a division of DaVita HealthCare Partners Inc. (NYSE: DVA) and a leading provider of kidney care services, today announced that its Jalan Tun Razak center in Kuala Lumpur, Malaysia became the first stand-alone dialysis center in the country to receive a four-year accreditation in chronic dialysis treatment from the Malaysian Society for Quality in Health (MSQH). The accreditation certifies that DaVita has achieved substantial compliance in all core standards and other safety measures recognized by the MSQH and the Malaysian Council on Chronic Dialysis Treatment Standards. “It is an honor to be recognized by the Malaysian Society for Quality in Health as it further validates DaVita’s commitment to continuous quality improvement in Malaysia,” said Dennis Kogod, president of DaVita HealthCare Partners International. “DaVita will continue to elevate the level of care needed to improve the health and quality of life for patients with chronic kidney disease.” DaVita Kidney Care is a division of DaVita HealthCare Partners Inc., a Fortune 500® company that, through its operating divisions, provides a variety of health care services to patient populations throughout the United States and abroad. A leading provider of dialysis services in the United States, DaVita Kidney Care treats patients with chronic kidney failure and end stage renal disease. DaVita Kidney Care strives to improve patients' quality of life by innovating clinical care, and by offering integrated treatment plans, personalized care teams and convenient health-management services. As of March 31, 2014, DaVita Kidney Care operated or provided administrative services at 2,098 outpatient dialysis centers located in the United States serving approximately 165,000 patients. The company also operated 75 outpatient dialysis centers located in 10 countries outside the United States. DaVita Kidney Care supports numerous programs dedicated to creating positive, sustainable change in communities around the world. The company's leadership development initiatives and social responsibility efforts have been recognized by Fortune, Modern Healthcare, Newsweek and WorldBlu. For more information, please visit DaVita.com CONTACT DaVita completed a thorough application process including onsite surveys, education activities and assessment of the quality, safety and use of services. The MSQH assessed DaVita against eight dialysis treatment standards including: governance; access to care; human resources; hemodialysis treatment; ethical practice and patient and family rights; prevention and control of infection; facilities and equipment; and quality improvement activities. Media: “We continue seeking opportunities that will enhance our credentials and increase patient and physician confidence in our ability to achieve leading clinical outcomes in the Asia-Pacific region and throughout the world,” said Atul Mathur, president of DaVita Kidney Care in the Asia-Pacific region. David Tauchen +1 (303) 876-2802 [email protected] For more information on DaVita's efforts in Malaysia please visit DaVita.com/MY. http://www.davita.com/ DaVita and DaVita HealthCare Partners are trademarks or registered trademarks of DaVita HealthCare Partners Inc. 21 MSQH UPDATE | VOL 18 The MSQH may accredit any healthcare facilit� defined by The Private Healthcare Facilities and Ser�ices Act 1998, which defines healthcare facilit� as any premises in which one or more member of the public receive healthcare ser�ices. Similar healthcare facilit� in the public sector is also eligible to be sur�eyed and accredited. To be eligible for an accreditation sur�ey by MSQH, a healthcare organization shall: Be a member of MSQH; Be a healthcare organization operating in Malaysia, either in the public or private sector; Be a provider of ser�ices for which the MSQH have applicable Accreditation Standards; Have a cur�ent and valid "license" as required by the Minist�� of Health, or any other relevant healthcare reg�lating body; Have been in f�ll operations for a minimum of t�elve (12) months prior to the sur�ey date; Ensure the availabilit� of all ser�ices necessar� to f�lfill the organisation's mission and objectives. (These ser�ices may be provided on site, or may be provided off-site by par��erships with acceptable communit� or regional resources); Complete and ret�r� a "Sur�ey Application For�" to MSQH. The application must be sig�ed by the Person-in-charge of the dialysis cent�e or an equivalent person with overall authorit� and responsibilit� for the healthcare facilit�. CHRONIC DIALYSIS SURVEY ELIGIBLITY CRITERIA The Chronic Dialysis Treat�ent Standards is applicable to all haemodialysis facilities and ser�ices in Public sectors, Private sectors and NGO’s. These facilities and ser�ices are either hospital-based or ‘free standing’ and provide only chronic haemodialysis t�eat�ent. The Chronic Dialysis Treat�ent Standards were developed in collaboration bet�een the members of the Malaysian Societ� of Nephrolog�, National Kidney Foundation, Minist�� of Health (MOH) and MSQH. These standards were developed based on the ISQua Accreditation Federation Council principles and philosophy on standards development. The pur�ose of these standards was to ensure safe medical practice, patient safet� and qualit� ser�ice at the haemodialysis facilities and ser�ices. The standards cover the following areas: Standard 1 : Gover�ance Standard 2 : Access to Care Standard 3 : Human Resource Standard 4 : Haemodialysis Treat�ent Standard 5 : Ethical Practice Standard 6 : Prevention and Cont�ol of Infection Standard 7 : Facilities and Equipment Standard 8 : Qualit� Improvement Activities List of Clinics with current Accreditation Status as at 31st March 2015 WILAYAH PERSEKUTUAN IMU Specialist Clinic Klinik Kesihatan Putrajaya, Presint 9 SELANGOR Klinik Waqaf An-Nur Bukit Indah Klinik Wakaf An-Nur Ijok Klinik Waqaf An-Nur Sabak Bernam SARAWAK Klinik Waqaf An-Nur Sarawak BRUNEI Penaga Health Centre, Brunei At the accreditation sur�ey, the sur�eyors identif� and commend on areas of excellence as well as highlight any oppor��nities for improvement, using cur�ently accepted standards as the benchmark. The obser�ations of the sur�eyors, together with individual recommendations on the accreditation stat�s by each member of the sur�ey team are collated by the Chief Sur�eyor, who will for�ard this composite result with a final Chronic Dialysis Treat�ent Sur�ey Repor� to MSQH. The final accreditation stat�s decision is made based on a review of the Chronic Dialysis Treat�ent Sur�ey Repor� and recommendations of the sur�ey team by a panel of t�o (2) Councillors, selected from the members of the Malaysian Council of Healthcare Standards (Chronic Dialysis), a body chaired by the National Kidney Foundation Malaysia. Names of organisation shall be ex�unged before the sur�ey repor� are sent to the Councillor for voting. Each Councillor vote on the repor� individually and they are not infor�ed who the other councillors are. The results from the three (3) Councillors are then agg�egated by the MSQH Secretariat. This will deter�ine the Accreditation Stat�s of the organisation. Three categories of Accreditation awards may be awarded, depending on the level of compliance to standards attained by the healthcare facilit� which is undergoing the accreditation sur�ey process 4 YEARS ACCREDITATION NON ACCREDITATION DELAYED ACCREDITATION A four-year Accreditation is awarded to those facilities, which in the opinion of MSQH, substantially comply with the MSQH healthcare standards. It should be noted that the healthcare facilit� must achieve substantial compliance in all Core Standards and other Safet� Standards, to achieve four (4) - year Accreditation. Accreditation cannot be awarded to a facilit� in which the sur�eyors have obser�ed and repor�ed that a sig�ificant number of standards are not complied with. Facilities who are not accredited are encouraged to implement the recommendations made in the Sur�ey Repor� and to re-apply for sur�ey. It is recommended that a minimum of t�elve (12) months should elapse, to allow time for remedial actions and rectification works, before the nex� sur�ey is under�aken. The final award decision and the recommendations are for�arded by MSQH to the Chief Executive Officer (CEO), the owner, or the chair of the gover�ing body of the sur�eyed facilit�. Release of any confidential infor�ation per�aining to the facilit� will be subject to written consent from the CEO, the owner or the chair of the gover�ing body. A Delayed Accreditation is awarded to those facilities which have met the requirements of most of the standards. A facilit� awarded a delayed accreditation is offered the oppor��nit� to undergo a Re-Assessment within the six (6) months period. During the re-assessment, only those areas of deficiency noted in the initial sur�ey are visited. However, this does not exclude visits to other areas deemed relevant by the sur�eyors. The facilit� should have taken action on the recommendations which were recorded by the sur�eyors at the initial sur�ey, and should achieve substantial compliance to MSQH standards in order to qualif� for the four year award. List of Dialysis Centre with current Accreditation Status as at 31st March 2015 Davita Seri Setia Dialysis Centre, Kuala Lumpur Province Wellesly Renal Dialysis Centre, Penang Medifund Any questions on the Chronic Dialysis accreditation program can be addressed to the MSQH email: [email protected]. 22 MSQH UPDATE | VOL 18 ISQua Fellowship Programme Poh Yong Ting BSc (Hons) Biotechnology University Science Malaysia, Penang Sr. Technical Officer Yong Ting joined MSQH as Technical Officer in December 2009. She is one year sabbatical away in May 2013 and returned to MSQH in July 2014. Her previous work experience include industrial training as laboratory assistant at Bukit Mertajam Specialist Hospital and over 2 years of working experience in health care and retail in a private pathology laboratory. Prior to joining MSQH, she worked as a R&D executive in a food based company until November 2009. The ISQua Fellowship Programme is an internationally recognised and respected programme delivering content to participants from leading experts in the quality and safety in healthcare arena. With participants from over 50 countries worldwide, this programme has a truly international reach and provides participants with a platform to network with peers and experts with similar professional interests to themselves. The opportunity for learning with the ISQua Fellowship Programme is vast and for those of you eager to learn about current innovations in quality and safety, this is the programme for you. To find out more about the Fellowship Programme click at the following link: http://www.isqua.org/education/isqua-fellowship-programme/about As ASQua/MSQH Member, you will receive an exclusive 20% discount on the respective fees category. To avail of the discount, please use discount Code: ASISQUA2015 at http://www.isqua.org/education/isqua-fellowship-programme/register-now before the 31st of May 2015. If you have any queries, please do not hesitate Yulianna Susla at [email protected] anytime. Arveender Kaur Diploma in Nursing, KPJ International College BSc (Hons) Professional Practice in Nursing, University of Greenwich. Technical Officer Arveender joined MSQH as Technical Officer in August 2014. She graduated with a Diploma in Nursing from KPJ International College and is currently pursuing her Bachelor Degree. Prior to joining MSQH, she worked in Ampang Puteri Specialist Hospital as a State Registered Nurse for 5 years with experience in Medical-Surgical and Emergency Services. En Saifulhazmi Salihin was awarded the ISQua Fellowship in November 2014. The ISQua Fellowship Programme is a ‘learner led’ programme that encourages participants to avail themselves of a range of learning opportunities that already exist, such as conferences; and to undertake opportunities, created by ISQua, such as webinars, case studies, debates and e-learning modules. Each month ISQua introduces the Fellowship Programme Participants who have most actively engaged with the ISQua initiatives and educational activities. During his Fellowship Programme, En Saiful received “Fellowship Participant for July and August 2014” for all his hard work. 23 MSQH UPDATE | VOL 18 LIST OF HOSPITAL WITH CURRENT ACCREDITATION STATUS as at 31 March 2015 - KEDAH 1 2 3 4 5 6 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Hospital Kuala Nerang Hospital Baling Hospital Jitra Hospital Yan Kedah Medical Centre Pantai Hospital Sungai Petani 46. 47. 48. 49. 50. 51. 52. 53. PENANG Hospital Balik Pulau Hospital Kepala Batas Hospital Sungai Bakap Hospital Seberang Jaya Gleneagles Penang Loh Guan Lye Hospital Lam Wah Ee Hospital KPJ Penang Specialist Hospital Pantai Hospital Penang Penang Adventist Hospital 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. Hospital Bahagia, Ulu Kinta Hospital Batu Gajah Hospital Gerik Hospital Kuala Kangsar Hospital Selama Hospital Seri Manjung Hospital Slim River Hospital Sungai Siput Hospital Tapah Hospital Teluk Intan Hospital Fatimah, Ipoh Pantai Hospital, Ipoh KPJ Ipoh Specialist Hospital Hospital Putrajaya Gleneagles Kuala Lumpur Institut Jantung Negara KPJ Tawakkal Specialist Hospital KPJ Sentosa Medical Centre Pantai Hospital, Ampang Pantai Hospital, Kuala Lumpur Prince Court Medical Centre 73. 74. 75. 76. - 54. Hospital Jelebu 55. Hospital Tampin 56. KPJ Seremban Specialist Hospital MELAKA 57. Hospital Melaka 58. Pantai Hospital Ayer Keroh 59. Mahkota Medical Centre JOHOR 60. Hospital Segamat 61. Hospital Sultan Ismail 62. Hospital Temenggong Seri Maharaja Tun Ibrahim, Kulai 63. KPJ Johor Specialist Hospital 64. KPJ Puteri Specialist Hospital 65. Pantai Hospital Batu Pahat Hospital Gua Musang Hospital Pasir Mas Hospital Tumpat KPJ Perdana Specialist Hospital TERENGGANU NEGERI SEMBILAN PERAK 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. KELANTAN WILAYAH PERSEKUTUAN PERLIS SABAH 77. 78. 79. 80. Hospital Kota Belud Hospital Kunak Hospital Tenom Hospital Kudat SARAWAK 81. Hospital Serian 82. Hospital Kanowit Legend PAHANG Public Hospital Hospital Jengka Hospital Muadzam Shah Private Hospital SELANGOR Hospital Raub Hospital Sultan Haji Ahmad Shah, Hospital Kuala Kubu Bharu Temerloh Hospital Selayang 70. Hospital Sultanah Hajjah Kalsom, Hospital Sungai Buloh Cameron Highlands Hospital Tengku Ampuan Jemaah, 71. Hospital Tengku Ampuan Afzan, Sabak Bernam Kuantan Assunta Hospital 72. KPJ Kuantan Specialist Hospital Columbia Asia, Puchong DEMC Specialist Hospital KPJ Ampang Puteri Specialist Hospital TM KPJ Damansara Specialist Hospital KPJ Kajang Specialist Hospital KPJ Klang Specialist Hospital KPJ Selangor Specialist Hospital Accreditation Pantai Hospital Klang ORGANISATION Sri Kota Specialist Medical Centre Subang Jaya Medical Centre The Malaysian Accrediting Body for Health Care Facilities and Services Tropicana Medical Centre (Recognised by Ministry of Health Malaysia, STANDARDS MALAYSIA and ISQua 66. 67. 68. 69.