MCHENRY WESTERN LAKE COUNTY EMS SYSTEM
Transcription
MCHENRY WESTERN LAKE COUNTY EMS SYSTEM
McHenry Western Lake County EMS Policy Manual 2010 TABLE OF CONTENTS - POLICIES OPERATIONS NARRATIVE ABANDONED INFANT ABUSE OF CONTROLLED SUBSTANCES ADVANCED PROCEDURES AIRWAY MANAGEMENT/ENDOTRACHEAL INTUBATION APPARATUS STANDARDS INVENTORY • APPARATUS STANDARDS INVENTORY FORM • APPARATUS STANDARDS INVENTORY NONTRANSPORT FORM • APPARATUS STANDARDS INVENTORY ALS INTERCEPT FORM BYPASS/HOSPITAL DIVERSION CHANGE IN EMT LICENSURE STATUS CLINICAL EXPERIENCE FOR EMS SYSTEM PROVIDERS CLINICAL EXPERIENCE FOR OUT OF SYSTEM EMS PROVIDERS COMMUNICABLE DISEASE/INFECTION CONTROL • BLOOD/BODY SUBSTANCE EXPOSURE FORM COMMUNICATION OF PROCEDURAL UPDATES CONFIDENTIALITY/RELEASE OF INFORMATION CONSENT FOR TREATMENT CONTINUING EDUCATION-EMT/PHRN CORONER NOTIFICATION DATA COLLECTION AND EVALUATION DIRECT ADMISSION OF BEHAVIORAL PATIENT DISTRIBUTION OF PHARMACY PROPHYLAXIS DUAL SYSTEM PARTICIPATION-EMT-P/PHRN/ECRN ECRN RECIPROCITY ECRN RECOGNITION ECRN AND ED PHYSICIAN EMS DUTIES AND RESPONSIBILITIES EDUCATIONAL CURRICULUMS EMD AGENCY AFFILIATION EMD RECOGNITION/RENEWAL EMS PROVIDER RECOGNITION EMS PROVIDERS CONVICTED OF A FELONY CRIME EMS UNIT STAFFING REQUIREMENTS EMT LICENSURE TESTING EMT-B RERECOGNITION OF LICENSURE REQUIREMENTS EMT-P/PHRN RERECOGNITION OF LICENSURE REQUIREMENTS ENTRANCE REQUIREMENTS FOR EMT-PARAMEDIC TRAINING ETHICS EXTENDED ETA EXTENSION-EMT LICENSE INACTIVE STATUS INDEPENDENT RENEWAL INFIELD SERVICE UPGRADE LEAD INSTRUCTOR LICENSURE NON TESTING MANAGING DISRUPTIVE BEHAVIOR MEDICATION ADMINISTRATION & REPLACEMENT OR EXCHANGE MODIFICATION OF AMBULANCE SERVICE MUTUAL AID PATIENT ABANDONMENT BY SYSTEM PERSONNEL PATIENT’S RIGHT TO REFUSAL • RELEASE OF LIABILITY FORM PEAK CENSUS PHRN TRAINING/RECOGNITION • PHRN APPLICATION FORM PHYSICAL RESTRAINTS PHYSICIAN/NURSE AT THE SCENE POSITION DESCRIPTION: EMS ADMINSTRATIVE DIRECTOR EMS SYSTEM COORDINATOR ASSOCIATE EMS COORDINATOR EMS EDUCATOR EMS AGENCY LIAISON EMS MEDICAL DIRECTOR/ASSOCIATE EMS PRECEPTOR PROVIDER AGENCY SYSTEM ENTRY QUALITY ASSURANCE IMPROVEMENT • OPPORTUNITY TO IMPROVE FORM RADIO REPORT REPORTING ABUSE AND/OR NEGLECT REPORTING SUSPECTED CRIMES RESERVE AMBULANCE NOTIFICATION POLICY • RESERVE AMBULANCE NOTIFICATION FORM RESOURCE HOSPITAL OVERRIDE SPINAL IMMOBILIZATION SYSTEM IMMEDIATE SUSPENSION SYSTEM SUSPENSION SYSTEM REVIEW BOARD SYSTEM WIDE CRISIS MANAGEMENT • SYSTEM WIDE CRISIS FORM • SYSTEM WIDE CRISIS WORKSHEET WITHHOLDING OR WITHDRAWING RESUSCITATIVE EFFORTS • DNR FORM REGION IX BYPASS/DIVERSION CONTINUING EDUCATION DO NOT RESUSCITATE DURABLE POWER OF ATTORNEY INTERSYSTEM REGION CONFLICT PARAMEDIC EDUCATION PEAK CENSUS MCHENRY WESTERN LAKE COUNTY EMS SYSTEM OPERATIONS NARRATIVE The McHenry Western Lake County EMS System was organized in 1973 and approved by the Illinois Department of Public Health in 1975 to provide Advanced Life Support emergency services to the population of the western Lake County and McHenry County area. At that time all EMS service was provided by volunteer provider agencies, with the city of Crystal Lake being the largest population to be served. The general culture of McHenry County was rural, with an emphasis on agriculture and recreational industry. The past 35 years have brought a great evolution in the culture as agriculture slowly gives way to a suburban environment, where residential and industrial growth have abounded. Today each ALS provider agency within the McHenry Western Lake County EMS System provides their service through a combination of both full-time and parttime staffing. The concept of the volunteer has evolved to the “paid on call” and “paid on premise” responder. The following Advanced Life Support Agency providers are participants within the McHenry Western Lake County EMS System: A-Tec Ambulance (private transport service) Cary Fire Protection District Crystal Lake Fire Department Elgin Medi Transport Flight for Life-McHenry (SEMSV-Helicopter) Fox Lake Fire Department Fox River Grove Fire Protection District Lakewood Fire Department McHenry Township Fire Protection District Nunda Rural Fire Protection District Rescue Eight (private transport service) Richmond Township Fire Protection District Spring Grove Fire Protection District Wonder Lake Fire Protection District Woodstock Fire/Rescue Department The continued growth of our service area has demonstrated a direct impact in the volume of the EMS patient contacts experienced by the provider agencies. It is estimated that we interact with approximately 35,000 patients each year. This continued growth presents an ongoing challenge in response and staffing needs for System provider agencies, as we continue to focus on “best practice” and quality service in meeting the EMS needs of our community. In addition our participation in IDPH EMS Region IX affords the opportunity to work cooperatively with other EMS Systems in developing regional quality indicators, standards of care and disaster response plans. RESOURCE HOSPITAL Centegra Hospital McHenry (CHM) serves as the resource hospital for the McHenry Western Lake County EMS System. Located at 4201 Medical Center Drive in McHenry, CHM is a designated Level II Trauma Center/EDAP, which provides comprehensive emergency department services for the prehospital patients in our community. John Pacini, DO serves as the EMS System Medical Director and Cindy Amore, RN, BSN is the EMS System Coordinator. CHM maintains accountability for the following Resource Hospital operations: 1. TRAINING A contractual agreement has been in place for the past 30 years with McHenry County College (MCC), which serves as the primary educational program site for all levels of EMS training: First Responder (EMR), Emergency Medical Dispatch (EMD), EMT-Basic and EMT-Paramedic. MCC is credentialed by the Illinois Community College Board and NCA. The programs offered for credit at MCC provide students the opportunity for an Occupational Certificate or Associate Degree completion. The EMS program enjoys access to a “state of the art” classroom/lab facility in presenting program content. The lab setting provides for a simulated classroom learning experience in both the Emergency Department (ED) clinical and the ambulance environment. Emergency Communications RN (ECRN) and PreHospital RN (PHRN) training is provided through the EMS Department located at CHM. We continue to be recognized by the American Heart Association as a Training Center for ACLS, PALS and BCLS; and an ACEP provider for ITLS-Basic and Advanced. In 2004, NIMC became an approved IDPH site for the Trauma Nurse Specialist program. 2. LICENSURE/RELICENSURE The EMS Department at CHM maintains records for all EMS System providers. Continuing education requirements for system EMT-B/EMD providers are maintained by each provider agency and validated with the resource hospital at time of relicensure. Continuing education records for System EMTP, PHRN and ECRN providers are maintained by the resource hospital, and validated by the EMS System Coordinator annually. 3. POLICIES/PROCEDURES System policies and procedures are developed in cooperation with the IDPH Region IX EMS Advisory Committee and system provider representatives, in accordance with the practice needs of our System as afforded by the IDPH EMS Rules and Regulations. Any changes to EMS System policies or procedures are communicated to our system providers directly by the resource hospital. Communication strategies may include written notification, educational training sessions, or website postings. The Associate Hospitals: Centegra Hospital– Woodstock (CHW) and Good Shepherd Hospital assist in the needs assessment for policy/procedure revisions and support the implementation process when changes occur. 4. COMMUNICATIONS CHM provides the center of communications for the EMS System. Administrative follow up and quality improvement programming is coordinated by the EMS Medical Director and EMS System Coordinator. On-line medical direction is provided by ECRN licensed emergency department personnel for all prehospital communications. Providers may elect to contact any of the three system hospitals with report during treatment and transport. A policy is in place to address conflict resolution regarding medical direction, which affords the Resource hospital the ability to override other medical orders from another System hospital. A digital record of radio transmission is maintained by each system hospital, and utilized by the System for quality improvement review. Hospital to hospital communications can be achieved using MERCI 280 , or StarComm radios in addition to more traditional communication methods. 5. DATA COLLECTION All system prehospital care reports are archived by the CHM. The system currently utilizes an electronic records system. Computer work stations are present in each provider agency and system hospital ED for documentation of patient assessment/treatment data. Records are stored on a web-based server, with all system files accessible to the EMS System Coordinator. Unusual occurrences or requests for call review are documented on the system “Opportunity to Improve” form, and managed by the EMS System Coordinator. Follow-up summaries are also maintained by the resource hospital. 6. QUALITY IMPROVEMENT The Quality Improvement program is developed with input from the EMS Region IX Advisory Board, with the inclusion of recommendations from the Region IX Trauma Advisory Board and Region IX EDAP committee. Additional quality indicators are determined based on educational focus/need, patient assessment patterns, or issues identified by system oversight. Monitoring is accomplished primarily from a retrospective chart review. Ongoing monitoring includes invasive airway management, cardiac arrest and trauma arrest management. QI review information is communicated quarterly to System providers via the System EMS Council. Results are shared in a collective system format, as well as by individual providers. The current electronic records program affords the opportunity for each EMS agency to monitor specific trends and practices through their department database. Specific call events are reviewed as needed with prehospital care providers for the benefit of learning and process improvement. The EMS Medical Director is involved in the education review of all patient care situations in which a concern for quality arises. ASSOCIATE HOSPITAL Centegra Hospital Woodstock (CHW) is located at 3701 Doty Road in Woodstock, IL. CHW is a designated Level II Trauma Center/EDAP, which provides comprehensive emergency services. Cindy Tabert, EMT-P fulfills the role as the Associate EMS Coordinator in monitoring daily EMS operations. CHW supports EMS system operations through providing on-line medical direction, QI monitoring, EMS supply inventories, and serves as an EMS clinical site. Advocate Good Shepherd Hospital is located on Rt. 22 in Barrington, IL. Good Shepherd Hospital is a designated Level II Trauma Center/EDAP, which provides comprehensive emergency services. Good Shepherd Hospital supports EMS system operations through providing on-line medical direction, QI monitoring, EMS supply inventories and serves as an EMS clinical site. The Trauma Coordinators and EDAP liaisons at each Associate Hospital work closely with the EMS System in monitoring the prehospital trauma care and pediatric management being provided to patients transported within the system. Participating Hospital There are no “participating hospitals” within the McHenry Western Lake County EMS System. Intersystem Agreements The McHenry Western Lake County EMS System maintains an agreement for on-line medical direction between CHM and Condell Medical Center, which is the resource hospital for the Condell EMS System. There is also a separate agreement in place for both CHM and CHW with Provena St. Joseph Hospital in Elgin, the resource hospital for Provena St. Joseph EMS System. The purpose of this agreement is to facilitate communication of patient care when patients are being transported between those two specific system hospitals by ALS provider agencies. This agreement has improved the communication/delivery of patient care directly for the ALS agencies affected: A-Tec Ambulance, Fox Lake Fire Department, The Greater Round Lake Fire Protection District, Wauconda Fire Protection District, Huntley FPD and Marengo Rescue Squad. ECRNs and ED Physicians are oriented to the policy/procedures and standards of care for each EMS System, in an effort to provide appropriate on-line medical direction when accepting the transfer of a patient from one of the agencies listed above. MWLCEMS OPNAR IMPL: 1980; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM ABANDONED NEWBORN INFANT PROTECTION ACT POLICY It shall be the policy of the McHenry Western Lake County EMS System to comply with the state of Illinois legislations which allows a parent to relinquish a newborn infant, believed to be 30 days old or less to a hospital, fire station or emergency medical facility. The parent may remain anonymous and is immune from liability, as long as the newborn infant does not demonstrate signs of abuse or neglect. PROCEDURES 1. Every fire station/EMS facility must accept and provide all necessary emergency care to a relinquished newborn infant as defined in the Abandoned Newborn Infant Protection Act. 2. The action of relinquishing the newborn infant serves as implied consent for EMS to provide emergency care and transport of the infant to the nearest Emergency Department. 3. The receiving EMS personnel must transport the relinquished child to the nearest Emergency Department. A patient assessment must be performed and an EMS run record completed, which will include date, time and circumstances of relinquishment. 4. EMS personnel must make every attempt to verbally inform the parent, that by relinquishing the infant anonymously, he or she will have to petition the court in order to prevent the termination of parental rights and regain custody of the child. 5. If the mother or father is present, the EMS personnel will provide a “parent information packet”. The parent is requested to complete the forms within the packet. EMS personnel must clearly inform the parent that: a. acceptance of the packet of information is completely voluntary; b. completion of the Illinois Adoption Registration Form and Medical Information Form is completely voluntary; c. a Denial of Information Exchange form may be completed, which allows the relinquishing parent to remain anonymous to the infant and other parties involved in subsequent adoption; d. the parent may provide medical information only and still remain anonymous. 6. If assessment of the relinquished child reveals suspected abuse or neglect, the EMS personnel are mandated to report the suspected abuse/neglect as outlined by system policy. 7. A Department of Children and Family Services (DCFS) report is made to the hotline (1-800-252-2873) within 12 hours of relinquishment. EMS personnel indicate the newborn has been relinquished under the “Abandoned Newborn Infant Protection Act”. 8. The relinquished infant will be transferred to the care of the Emergency Department, awaiting a care plan to be developed by DCFS. 9. If the parent of the relinquished infant returns to the fire station/emergency facility within 72 hours of relinquishing the infant, EMS personnel must provide the parent with information regarding the hospital name and location to which the infant was transported. ABANDONED INFANT IMPL: 10/01; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM ABUSE OF CONTROLLED SUBSTANCES BY SYSTEM PERSONNEL POLICY STATEMENT It shall be the policy of the McHenry Western Lake County EMS System that providers must not engage in patient care while under the influence of alcohol or other substances, as their judgment and/or performance could be affected. PROCEDURE 1. Should a provider be suspected of being "under the influence" of a behavior-altering chemical while providing EMS prehospital care, an appropriate Incident report must be completed and sent to the CHM EMS Office. Where a fellow provider from the same agency suspects or has knowledge of substance abuse, he/she must report that to his/her supervisor immediately. 2. The EMS MD or EMS System Coordinator will contact the provider's employer agency. Disciplinary action should be generated by that agency. However, the EMS Department reserves the right to issue disciplinary action under IDPH Rules, Section 535.260. The action may include immediate suspension, if the provider's actions demonstrate a concern for public safety. 3. Drug testing may be required as a condition of a System Review Board Hearing or employer policy. In order to return to active practice, the EMT cannot be required to submit to drug testing which conflicts or duplicates an already established provision established within the collective bargaining agreement. CONTSUBS IMPL: 10/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM ADVANCED PROCEDURES POLICY It shall be the policy of the McHenry Western Lake County EMS System that EMTParamedics and PHRN’s may become recognized to perform certain skills beyond those required of the "System" providers. The list of skills includes those listed below. Training and retraining are required by individual policy. PROCEDURES EMT-PARAMEDIC and PHRN • • • • • Portable Ventilator Transport Infusion Pump and PCA Pump Transport Heparin Infusion Interfacility Transport Nitroglycerin Infusion Interfacility Transport SEMSV-Expanded Scope of Practice (Flight For Life) ADVANCED PROCEDURES IMPL: 8/95; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM AIRWAY MANAGEMENT/ENDOTRACHEAL INTUBATION POLICY It shall be the policy of the McHenry Western Lake County EMS System that licensed EMT-Ps, and PHRNs, approved to intubate within the "System", may intubate ADULT patients provided they have been "Recognized" to do so according to the procedures outlined below. (Definition – Adult – demonstrating physical changes of puberty). GUIDELINES AND PROCEDURES 1. A paramedic or PHRN will be "Recognized" to intubate ADULT patients when he/she: a. Successfully completes the EMS sponsored Airway Management Seminar demonstrating proficiency by written exam and practical evaluation by the EMS Medical Director/designee. b. Upon passing the airway management competencies, intubation privileges are awarded. NOTE: Paramedics or PHRNs who do not become "Recognized" will not be allowed to intubate. 2. A paramedic or PHRN will continue to be "Recognized" when he/she annually successfully completes the annual advanced skill update (written and skill evaluation) with a score of 80% or better. The annual advanced skill update will be offered each Spring as part of the system continuing education programming. NOTE: Paramedics or PHRN's who fail to recognize misplaced advanced airway will not be allowed to intubate until they attend remediation training and demonstrate proficiency. 3. Paramedics or PHRN's functioning secondary within the system, who are allowed to intubate within their primary system must: a. Submit a letter from their primary EMS System specifying the intubation training they have received. b. Demonstrate airway management proficiency (written exam and skill testing) evaluated by the EMS Medical Director/designee. NOTE: In the interim, EMT-P's/PHRN's who have previously been performing intubation in the field, but have not yet completed the skill validation due to scheduling, must request permission to intubate from medical control prior to attempting intubation. Permission will be granted on an individual case basis at the discretion of the ER physician in charge. 4. A paramedic or PHRN "Recognized" to intubate within the system, may intubate appropriate ADULT patients. PEDIATRIC PATIENT INTUBATIONS MAY BE PERMITTED ON AN INDIVIDUAL CASE BASIS AT THE DISCRETION OF THE ER PHYSICIAN IN CHARGE OF THE CALL. REQUESTS FOR PERMISSION TO ATTEMPT A PEDIATRIC INTUBATION MUST BE MADE PRIOR TO PERFORMING THE INTUBATION VIA TELEMETRY RADIO/CELL PHONE TO MEDICAL CONTROL. 5. An EMT-P/PHRN who places an ET tube at the scene is expected to continue responsibility for the management of the airway during transport, through arrival in the Emergency Department. 6. All intubations with either King Tube or ET MUST be verified at the receiving Facility and documented on the run report. 7. The procedure for intubation shall be that as outlined in the AHA-ACLS course for non-trauma patients and as outlined in the ACEP-ITLS course (in-line intubation and manual c-spine stabilization by second rescuer) for trauma patients. INTUBATE IMPL: 7/88; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM APPARATUS STANDARDS INVENTORY POLICY It shall be the policy of the McHenry Western Lake County EMS System that EMS vehicles (ambulances/non-transport response vehicles) are properly equipped so that all patients may be appropriately treated. In order to be assured that adequate supplies are in stock, the items listed below will assist EMS agencies in supplying their vehicles. PROCEDURES 1. All Basic Life Support (BLS) equipment, required by IDPH shall be carried on all ambulances (see attached list). 2. The purchase and stocking of such BLS equipment is the responsibility of the individual EMS agency. 3. The BLS equipment specifications (type, manufacturer, supplier) are left to the discretion of the service with the following exceptions: a. Bag Valve Masks should be disposable with oxygen inlet and inline capnography. Color metric detector. b. Cervical collars must be a one piece rigid-type, i.e., Stif-Neck. c. CID devices – disposable or reusable d. Sheets and pillow cases must be changed after each patient transport. 4. The required ALS equipment listed below must be provided by the EMS agencies who have chosen to provide ALS. The model and manufacturer of supplies are left to the discretion. a. Cardiac Monitor-Defibrillator with 12 Lead ECG capability b. Telemetry Radio and/or cellular phone w/telemetry capability c. MAST Suits d. Laryngoscopes and Blades 5. The operation of an ALS non-transport response vehicle as a second line responder in the absence of an ALS ambulance to provide initial patient care, is recognized by the system. The ALS response vehicle must meet the minimum staffing requirements for an ALS service as identified by IDPH Rules and Regulations: Chapter I section 535.830 f and maintain the Apparatus Standards Inventory for ALS Response Vehicle-Non Transport (See attachment). 6. All ALS supplies, including initial drug kit, as identified on the Apparatus Standards Inventory (attached) will initially be provided by the Resource Hospital. These items should be replaced as in #7 below. 7. All supplies used during patient care should be replaced at the receiving facility following transfer of the patient. Documentation of supplies used in providing patient care are monitored electronically via the Pyxis or Omnicell System. 8. It is the responsibility of the EMS agency to maintain complete inventories of BLS/ALS supplies on all system vehicle (transport and non-transport). Outdated medications and supplies are to be replaced through the established system (Pyxis or Omnicell) and noted in the inventory management as replacement/restock. Replacement of BLS supplies not used in patient care is the responsibility of the EMS Agency. 9. The EMS System and IDPH will inspect each EMS response vehicle (transport and non-transport) annually. An updated ALS inventory form will be completed to insure appropriate access to required equipment and supplies for providing patient care. APPARATUS POLICY IMPL: 1/80; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM APPARATUS STANDARDS INVENTORY ____________________________ _____________ ____________ ______________________________ DEPARTMENT UNIT STATE # DATE OF INSPECTION __________________________________________ _______________________ ____________________ TYPE OF VEHICLE MAKE YEAR MEDICATIONS Required MEDICATIONS Required Stock Stock Adenosine 3 Sodium Bicarbonate (preload) 2 6mg/2ml vials 50mEq/50ml Amiodarone 3 Tetracaine Opthalmic 1 150mg/9ml vials 1 ml Aspirin 8 Vasopressin 2 81mg tablets 20 units/1 cc vial Atrovent 1 Verapamil 1 0.02%/2.5ml 10mg/4ml Atropine (preload) 3 Versed 4 1mg/10ml 5mg/1ml Benadryl/Dipenhydramine 1 Zofran 4mg ODT & 2 50mg/2ml 4mg/2ml vials 2 Benzocaine Spray w/straws 1 IV SOLUTIONS Dextrose (preload) 25gm/50ml Dopamine (premix) 400mg/250ml Epinephrine (ampules) 1:1,000 1mg/1ml Epinephrine (preload) 1:10,000 1mg/1ml Etomidate (preload) 2mg/2ml 40mg Glugagon 1mg/1ml vial Glucose Gel 40% - 37.5gm Lidocaine (preload) 100mg/5ml Magnesium Sulfate 1gm/2ml Morphine Sulfate OR Fentanyl 10mg/1ml 100mcg/2ml Narcan 2mg/2ml Nitroglycerine (bottle) 0.4mg/tablet Proventil 0.083%/3cc 2 0.9 NaCl 1000cc 8 1 0.9 NaCl 50cc 1 4 1 2 6 Pressure Bag Infuser Saline Flush IV TUBING 1 Mini Drip Tubing 1 3 Macro Drip Tubing 4 1 Blood Tubing 2 3 Piggyback Tubing 1 4 Hep Locks 2 2 IV CATHETERS 2 14 gauge Angio Cath 16 gauge Angio Cath 18 gauge Angio Cath 20 gauge Quick Cath 22 gauge Quick Cath 24 gauge Quick Cath 1 6 1 4 4 4 2 2 2 PRODUCT DESCRIPTION NEEDLES 21 or 22 gauge X 1-1½ inches 23 gauge X 1 inch EZ IO – 2 Adult needles/1 Peds needle SYRINGES Plastic Carpo-Jet syringe 1cc X 27 gauge Turberculin w/needle 3 cc w/needle 10 cc no needle 20 cc no needle Mad Device LAB DRAW Short Draw-Orange Top Required Stock 2 EQUIPMENT Cardiac Monitor w/defib w/synchronized cardioversion & Pacer Debrillator gel(tube) or Defib Pads EKG Paper (rolls) 12 Lead (optional) 2 1 2 2 2 1 1 1 Protocols 1 2 2 MAST- Adult & Peds Pulse Oximeter King Tubes 2,3,4 1 each size C-PAP 2 Glucometer Required Stock 1 ENDOTRACHEAL TUBES Size 5.5 Size 7.0 Size 7.5 Size 8.0 Stylet (1 Adult/1 Peds) Laryngoscope/Magils Forceps Telemetry Radio and/or Cell Phone (circle one or both) Batteries/ET Holders LARYNGOSCOPE BLADES Pediatric Straight Curved Smart Triage Tags 1 1 2 2 2 2 1 2 2 BLS Equipment according to Illinois Department of Public Health (IDPH) standards. I hereby certify that this EMS vehicle contains the above required stock. ___________________________________________ Department Representative ____________________________________________ EMS Representative Ct-revised 9.09 2 McHENRY WESTERN LAKE COUNTY EMS SYSTEM APPARATUS STANDARDS INVENTORY ALS RESPONSE VEHICLE NON-TRANSPORT ____________________________ _____________ ____________ ______________________________ DEPARTMENT UNIT STATE # DATE OF INSPECTION __________________________________________ _______________________ ____________________ TYPE OF VEHICLE MAKE YEAR MEDICATIONS Required MEDICATIONS Required Stock Stock *Adenosine 1 *Vasopressin 2 6mg/2ml vials 20 units/1cc vial Aspirin 4 *Verapamil 1 81mg tablets 10mg/4ml Atrovent 1 *Versed 2 0.02%/2.5ml 5mg/1ml *Atropine (preload) 1 Zofran 4 mg ODT & 2 1mg/10ml 4mg/2ml vial 2 Benadryl/Dipenhydramine 1 IV SOLUTIONS 50mg/2ml *Benzocaine Spray w/straws 1 0.9 NaCl 1000cc 2 Dextrose (preload) 25gm/50ml Epinephrine (ampules) 1:1,000 1mg/1ml *Epinephrine (preload) 1:10,000 1mg/1ml *Etomidate (preload) 2mg/2ml 40mg Glucagon 1mg/1ml vial Glucose Gel 40% - 37.5gm *Lidocaine (preload) 100mg/5ml Morphine Sulfate OR Fentanyl 10mg/1ml 100mcg/2ml Narcan 2mg/2ml Nitroglycerine (bottle) 0.4mg/tablet Proventil 0.083%/3cc Tetracaine Opthalmic 1 ml *with Cardiac Monitor only 1 MAD DEVICE 1 1 IV TUBING 1 Macro Drip Tubing 2 1 Blood Tubing 1 1 Blood Draw Setup 1 1 IV CATHETERS 1 1 14 gauge Angio Cath 16 gauge Angio Cath 18 gauge Angio Cath 20 gauge Quick Cath 22 gauge Quick Cath 2 NEEDLES 1 21 or 22 gauge X 1/1½ inches 23 gauge X 1 inch 1 1 1 2 2 2 2 2 1 1 PRODUCT DESCRIPTION SYRINGES 1cc X 27 gauge tuberculin w/needle 3cc with needle 10cc no needle Plastic Carpo-jet Required Stock 1 EQUIPMENT Cardiac Monitor w/defib w/synchronized cardioversion & Pacer Debrillator gel(tube) or Defib Pads OR AED 1 1 1 Glucometer Pulse Oximeter Protocols OPTIONAL King Tube Sizes 2,3,4 1 each ENDOTRACHEAL TUBES Telemetry Radio and/or Cell Phone (circle one or both) Size 5.5 Size 7.0 Size 7.5 Size 8.0 Stylet (1 Adult/1 Peds) Laryngoscope/ Magils Forceps ET Holder & batteries LARYNGOSCOPE BLADES Pediatric Straight Curved EMS Incident Report Forms Required Stock 1 1 2 2 2 2 1 2 2 BLS Equipment according to Illinois Department of Public Health (IDPH) standards. I hereby certify that this EMS vehicle contains the above required stock. ___________________________________________ Department Representative ____________________________________________ EMS Representative Ct-revised 9.09 2 McHENRY WESTERN LAKE COUNTY EMS SYSTEM APPARATUS STANDARDS INVENTORY ALS Intercept _________________________________________ DEPARTMENT Product Despcription MEDICATIONS Adenosine 6mg/2ml vials Amiodarone 150mg/9ml vials Atrovent 0.02%/2.5ml Atropine (preload) 1mg/10ml Benadryl/Dipenhydramine 50mg/2ml Benzocaine Spray w/straws Dopamine (premix) 400mg /250cc Epinephrine (preload) 1:10,000 1mg/1ml Etomidate (preload) 40 mg 2mg/2ml Glucagon 1mg/1ml vial Lidocaine (preload) 100mg/5ml Magnesium Sulfate 1gm/2ml Morphine Sulfate OR Fentanyl 10mg/1ml 100mcg/2ml ________________________________________ DATE OF INSPECTION Required Stock 3 3 1 3 1 1 MEDICATIONS Sodium Bicarbonate (preload) 50mEq/50ml Vasopressin 20 units/1cc vial Verapamil 10mg/4ml Versed 5mg/1ml Zofran 4mg ODT & 4mg/2 ml vial IV SOLUTIONS Required Stock 2 2 1 4 2 2 1 0.9 NaCl 1000 c 2 6 0.9 NaCl 50 cc 1 1 IV TUBING 3 Mini Drip Tubing 1 3 Macro Drip Tubing 2 4 Piggyback Tubing 1 2 SYRINGES Plastic Carpo-Jet 1 I hereby certify that the EMS Intercept box contains the above required stock. __________________________________________ Department Representative __________________________________________ EMS Representative Revised 9.09 CT 1 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM BYPASS/HOSPITAL DIVERSION POLICY It shall be the policy of the McHenry Western Lake County EMS System to provide prehospital care to patients and to transport them to the closest hospital facility. Bypass of the closest hospital facility may be appropriate when special circumstances exist. In this situation, the following guidelines and procedures MUST be followed: GUIDELINES AND PROCEDURE 1. Ambulances may bypass the closest facility when the patient would significantly benefit transport to another facility farther away and when the patient’s condition is such that transport to the farther facility will not significantly increase his/her morbidity or mortality or where the guidelines of the Regional Trauma Plan are in effect. The decision to bypass the closest facility must be made through communication with the base hospital at the discretion of the ED physician in charge of the EMS run. 2. During capacity census at an EMS System Hospital, the EMS Coordinator/Designee may alert area EMS providers to the lack of available critical care monitored beds or capacity census. (No bed space available for inpatient admissions including flex holding areas and the ED). The ED will continue to accept reports from EMS providers, but may divert the transport to a more distant hospital, in an effort to provide appropriate medical management of the patient. 3. The decision to initiate Bypass/Ambulance Diversion will be made by the EMS Medical Director, ED Medical Director, Chief Nursing Officer, and ED Manager. Bypass will be initiated only under the following conditions: a. General Bypass: 1) No monitored beds available for inpatients within the facility and ED 2) All potential staff to provide care for holding areas has been exhausted. 3) An internal disaster exists, but not limited to a power failure, fire or flood. b. Trauma Bypass: 1) No available OR suites exist, all suites are staffed with “on call” teams and one team is treating a trauma. 2) CT scan not available 4. The EMS System Coordinator will be notified of a decision to initiate Bypass/Ambulance Diversion. In turn, the EMS Coordinator will notify area EMS agencies and area hospitals of the need for ambulance diversion. a. In accordance with IDPH regulations, Bypass may NOT be honored if three or more hospitals in geographic area are also under Bypass conditions and EMS transport time to the nearest facility exceeds 15 minutes. b. EMS agencies will be asked to establish early radio contact with medical control to determine the most appropriate transport destination for the patient. 5. In the event of a system-wide crisis, i.e., mass casualty situation or other disaster event; the Resource Hospital will evaluate the scope of service required to effectively manage the patient care needs, as identified by the responding agency. The Medical section of the McHenry County Disaster Plan will be implemented as indicated. a. If the nature of the crisis event is such that system resources cannot effectively provide the services required, the Resource Hospital will notify the Region IX RHCC Hospital for support as defined by the Region IX Disaster Plan. 6. Bypass will be canceled when the following conditions exist: a. General Bypass: 1) Monitored inpatient beds are available for patient admission 2) Additional staffing has been obtained to staff holding areas, creating admitting bed space. 3) An internal disaster has been resolved. b. Trauma Bypass: 1) OR suites are available. 2) CT has been restored for patient use. c. The EMS Coordinator will notify area EMS agencies and area hospitals of the cancellation of Bypass/Ambulance Diversion status. BYPASS IMPL: 8/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM CHANGE IN EMT LICENSURE STATUS POLICY The McHenry Western Lake County EMS System recognizes the potential for a system participant to request a reduction or reactivation of their EMT licensure status, based on changes in personal circumstances. In accordance with IDPH Rules and Regulations, the EMS Medical Director and EMS System Coordinator will make an effort to accommodate the system participants request, within the structure of System Policy and Procedure. PROCEDURE 1. An EMT-B may request voluntary reduction of licensure to First Responder status for the remainder of their licensure period. a. The request is to be made in writing to the EMS System. b. The provider’s EMT-B license is to be attached to the written request. c. The EMS Medical Director will review the request, and a transaction card will be submitted to IDPH indicating change of licensure status, accompanied by an updated Child Support statement. d. In order to re-register as a First Responder, the individual must demonstrate he/she has met the requirements for re-registration as defined by IDPH-EMS Rules section 515.720(b). 2. An EMT-B who has reverted to First Responder status may be reinstated to EMT-B status after: a. making a written request to the EMS Medical Director. b. demonstrating skill proficiencies and current knowledge of basic life support patient care standards to the EMS Medical Director/EMS System Coordinator. (The evaluation of basic life support skill proficiency may utilize both written and practical testing). c. remediation of any skill deficiency must be completed to the satisfaction of the EMS Medical Director and may include both classroom and clinical educational experience. d. upon successful completion of proficiency testing, the EMS Medical Director will request reinstatement of the individual’s EMT-B license, in writing to IDPH. e. a transaction card will be submitted to IDPH indicating a change in licensure status, accompanied by an updated Child Support statement. 3. An EMT-P may request voluntary reduction of licensure level to EMT-B, if personal circumstances warrant. a. The request is to be made to the EMS System in writing. b. The provider's EMT-P license is to be attached to written request. c. The EMS Medical Director will review the request, for current CE requirements. d. A Transaction card will be submitted to IDPH indicating the change of licensure status, accompanied by an updated Child Support statement. 4. An EMT-P who has reverted to EMT-B status may be reinstated to their previous advanced practice after: a. Making a written request to the EMS Medical Director b. Demonstrating skill proficiencies and current knowledge of advance practice patient care standards to the EMS Medical Director/EMS System Coordinator. (The evaluation of advanced level skill proficiency and patient care standards may utilize both written and practical testing) c. Remediation of any skill deficiencies must be completed to the satisfaction of the EMS Medical Director and may include both classroom and clinical educational experience. d. Upon completion of Advance Practice proficiency testing, the EMS Medical Director will request reinstatement of the provider's advanced practice licensure, with written request to IDPH. e. A transaction card will be submitted to IDPH indicating the change in licensure status, accompanied by an updated Child Support statement. 5. Any EMT, PHRN or ECRN whose license has expired may, within 60 days after licensure expiration, submit all relicensure material as required, with a fee of $50 payable to IDPH, for licensure renewal. If all requirements are in order and the EMT has no disciplinary action pending, licensure application will be submitted to IDPH. 6. Any EMT, PHRN or ECRN whose license has lapsed for a period of more than 60 days, shall be required to reapply for IDPH licensure by completing all required training and licensure testing. STATUSCHANGE IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM CLINICAL EXPERIENCE FOR EMS SYSTEM PROVIDERS POLICY Emergency Medical Technicians functioning within the McHenry Western Lake County EMS System are allowed to practice in the Emergency Department (ED) clinical areas. They may provide patient care under the direct supervision of an ED Registered Nurse or Physician for the purpose of education and skill training. DEFINITION Emergency Medical Technician-Basic (EMT-B) - a prehospital provider recognized by IDPH to deliver basic life support emergency care. Emergency Medical Technician-Paramedic (EMT-P) - a prehospital provider recognized by IDPH to deliver advanced life support emergency care. EMS Student - an individual enrolled in an IDPH approved EMS training program conducted by the McHenry Western Lake County EMS System for the purpose of gaining the knowledge and skill of an EMT-Basic or EMT-Paramedic. ACTION STEPS 1. EMT's are required to sign up for clinical time in the Emergency Departments at CHM and CHW. Clinical time scheduled at Good Shepherd Hospital (GSH) needs to be confirmed in advance with the GSH EMS Coordinator. 2. EMT-B's and EMT-B students will be allowed to perform the following in the clinical area: a. assess and report vital signs b. assist with oxygen delivery and airway management c. assist with bleeding control and bandaging d. assist with immobilization and splinting, including application of MAST e. CPR f. observe assessments and treatments provided by ED associates 3. EMT-P and EMT-P students will be allowed to perform the following in the clinical area: a. basic life support skills as identified for the EMT-B b. patient assessment c. initiating vascular access (IV and IO) d. medication administration including drug dosage calculation, preparation and administration via oral, IN, IM, Sub-q, IO, IV and Hand Held Nebulizer. e. apply EKG electrodes and interpret EKG rhythm; 12 lead EKG acquisition and review f. CPR, cardioversion (synchronized/unsynchronized) and external transcutaneous pacing g. airway management including oral endotracheal intubation, supraglottic airway device, suctioning and needle chest decompression h. apply and inflate MAST trousers 4. All clinical experience must be documented on a Clinical Documentation Form to include: recorded times of the clinical experience, an outline of the types of patients cared for and the treatment provided or observed by the EMT. The form also needs to include the evaluation/signature of the precepting ED RN, MD, or EMT-P (Patient Care Technician). 5. Conduct in the clinical area should be professional at all times. Dress code includes: departmental uniform shirt or shirt with a collar, dark slacks and dark shoes. T-shirts, jeans and white athletic shoes are not acceptable. Each EMT must come prepared with a watch with a second hand, stethoscope, and EMS ID. Gum chewing is not allowed in the clinical area, while providing patient care. Each EMT must present a professional appearance at all times, as they are perceived as a member of the hospital healthcare team. Use of electronic communications devices (i.e., cell phone, texting devices) is not allowed in the clinical area. 6. Upon arrival to the clinical area, the EMT should notify the Charge Nurse, who will be responsible for introducing a clinical preceptor and making patient assignments. It is the EMT's responsibility to make the preceptor aware of his present skill proficiency. The Clinical Preceptor will allow the EMT to provide patient care at his/her discretion, based on the best interest of providing quality patient care. 7. All advanced skills performed in the clinical area by EMS students, must first be completed in the classroom setting, where individual proficiency has been evaluated and recorded. This information will be communicated to the clinical areas by the EMS Coordinator. All advanced skills performed during the clinical experience must be performed under the direct supervision of a RN, MD or EMT-P (Patient Care Technician) involved in the patient's care. 8. Patient confidentiality is a critical consideration. All information related to the patient's cared for by the EMT during the clinical experience must be maintained confidential. Breech of confidentiality is grounds for immediate dismissal from the program. 9. In the event of exposure to a communicable disease, the EMT must notify the Charge Nurse in the clinical area, and proceed in accordance with the McHenry Western Lake County EMS System Policy regarding Infection Control-Body Substance Exposure. CLINICAL IMPL: 1/98; REVISED: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM CLINICAL EXPERIENCE FOR OUT OF SYSTEM EMS PROVIDERS POLICY In an effort to build upon the working relationships with EMS agencies outside the McHenry Western Lake County EMS System, who interact with system hospitals for patient transports, it shall be the policy of the McHenry Western Lake County EMS System to allow licensed EMS providers (EMT-B, EMT-P and Prehospital RN) to participate in a scheduled clinical experience within a system hospital, including EMS ride along or FFL. GUIDELINES AND PROCEDURE 1) The EMS Provider must be an active member of a municipal or private EMS agency. Appropriate clinical attire includes department uniform shirt, name tag, dark slacks (no jeans) and dark shoes. Clinical participants should arrive prepared with a watch and stethoscope, to assist with patient care. 2) Prior to participating in a clinical experience the EMS provider must submit the following to the EMS System Coordinator: a. copy of current EMS licensure & CPR certification b. validation of primary EMS system affiliation c. validation of municipal or private EMS agency affiliation 3) The EMS Provider participating in a clinical experience within the McHenry Western Lake County EMS System is not considered to be an employee of a system hospital or ride along agency. 4) Clinical experience must be scheduled in accordance with current system procedure. Orientation to the clinical facility will be provided upon arrival to the clinical area. The triage nurse will be responsible for providing an orientation to the emergency department and the EMS ride along agency will provide an orientation to their operations for the ride along experiences. 5) Clinical skills performance will be limited to the level of practice designated by licensure. All clinical skills must be performed under the direct supervision of an emergency department physician, RN or EMT-P (Patient Care Technician). The emergency department staff reserves the right to limit involvement in patient care by the EMS provider. 6) The EMS providers involvement in patient care during the clinical experience must be documented on the clinical evaluation form and evaluated by the supervising emergency department physician, RN or EMT-P (Patient Care Technician). It is the expectation that the EMS providers participating in a clinical experience will maintain confidentiality regarding all information related to patient treatment and transport situations during this experience. CLIN-OOS IMPL: 3/93; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM COMMUNICABLE DISEASE/INFECTION CONTROL POLICY POLICY It is the policy of the McHenry Western Lake County EMS System to prevent and control communicable diseases. Each EMS system provider should make every effort to prevent disease transmission to themselves and to our patients. In the event of a possible exposure to a communicable disease, the McHenry Western Lake County EMS System will ensure that our EMS system providers are properly evaluated and treated, or referred for appropriate medical care. This policy is in concert with the policy set by Centegra Health System in managing Communicable disease and exposure (IPC 7.1) DEFINITION A communicable disease is a disease that may be transmitted either directly or indirectly from one individual to another. Communicable disease guidelines for restriction from work are established by the Centers for Disease Control (CDC) and IDPH. Each EMS agency will maintain a policy regarding illness work restrictions in accordance with CDC and IDPH guidelines. PROCEDURE 1. Each EMS agency is to maintain a record of medical illness history and immunization status for each EMS system provider. 2. EMS system providers must be able demonstrate immunization status or acquired immunity for the following contagious diseases: • Measles/Mumps/Rubella – MMR • Hepatitis B • Rubeolla • Tetanus 3. Documentation of annual TB screening is to be maintained by each EMS agency. 4. Each ambulance must have waterless hand washing products and EPA approved surface cleaning agents available at all times. A 10% chlorine bleach solution is an acceptable surface cleaning agent. 5. Hand washing is the most important practice in the control of contagious disease. All EMS providers are to wash their hands BEFORE and AFTER providing patient care. A waterless hand sanitizer is an acceptable option when soap and running water is not immediately available. 6. Appropriate personal protective equipment (PPE) is to be stocked in all ambulances and EMS response vehicles to include but not be limited to: non-latex gloves, face masks including N-95 masks, goggles or face shields and gowns. 7. Each EMS agency is responsible to insure all EMS system participants are appropriately fitted with respiratory protection in accordance with OSHA and IDOL guidelines. 8. PPE is to be worn as appropriately indicated in providing patient care. Gloves should always be worn when there is a risk of contact with blood or other body fluids. Procedures which risk the aerosolization of respiratory secretions (suction; CPAP, HHN; invasive airway management) may indicate the use of protective eyewear and masks. Gowns are to be worn in situations in which there is risk of exposure by splattering or spraying of infectious material. 9. When appropriate PPE is to be disposed of in accordance with appropriate hazardous waste regulations. Re-usable PPE (i.e., SCBA, protective eyewear) must be cleaned with an appropriate cleaning agent. Soiled patient clothing and linen should be contained in a Bio Hazard labeled bag; and transported to the ED with the patient for disposition. 10. N-95 masks are indicated in the treatment and transport of patients with suspected TB or Acute Febrile Respiratory Illness (influenza). N-95 respiratory protection is sized appropriately for each EMS system participant through an annual fit-testing process coordinated by each EMS agency. 11. Use of sharps (needles, glass ampules, lancets) requires extreme caution. In all cases, needless access systems are to be used when available. In the situation where a needless access system is not an option, sharps are to be used with extreme caution and disposed of in an appropriate puncture proof Bio Hazard container. 12. Disposable equipment is to be used in providing patient care when possible. Re-usable equipment (laryngoscope handles/blades, ECG monitors, BP cuffs, etc) must be cleaned in accordance with manufacturer and CDC/OSHA guidelines, utilizing an appropriate disinfecting agent. 13. CPR should be performed utilizing appropriate PPE in providing airway support. Unprotected mouth-to-mouth ventilation is to be avoided. 14. All communicable disease exposures which occur in the delivery of patient care are to be reported upon arrival to the ED to the ED physician/charge RN. 15. The involved EMS provider(s) are to complete a Blood/Body Substance Exposure form describing the nature of the exposure. 16. The ED physician will evaluate the EMS provider and the significance of the exposure. If indicated the ED Physician will consult with the Infection Control Preventionist (ICP) to determine if an actual communicable disease exposure has occurred. The need for treatment will be coordinated with Pharmacy to determine the appropriate treatment protocol. 17. In the event that a communicable disease exposure is determined to have occurred following the admission of the patient to the hospital. The ICP will contact the EMS System Coordinator to identify the EMS responders involved and the treatment protocol required. The EMS System Coordinator will then notify the EMS agency of the communicable disease exposure to determine specific individuals involved in the treatment and transport of the patient and provide direction for the individuals involved in acquiring follow up treatment. 18. The EMS System Coordinator will provide the names of the individuals involved to the ICP for follow up in access to treatment. 19. Any exposure of blood or body fluids to the mucus membranes of the eyes or mouth would indicate immediate irrigation with normal saline or water and then follow up evaluation by the ED physician. 20. The use of manikins during the instruction of CPR to either EMS providers or the general public necessitates the follow up cleaning of all equipment in accordance with manufacturer guidance and AHA policy. INFECTION CONTROL IMPL: 2/78; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM BLOOD/BODY SUBSTANCE EXPOSURE FORM This form is to be completed by a prehospital provider when he/she comes into direct contact with blood or body fluids (including but not limited to emesis, urine, stool, sputum). The forms are four part, no carbon, color coded to match the run sheets. The fourth copy (gold) is to be sent to the Infection Control Department at the receiving facility. When it has been determined by the receiving facility that a patient is infected with a disease reportable to squad members as identified by the Illinois Department of Public Health, the receiving facility must notify the squad either directly or indirectly thru the EMS Office. DATE_____________________________________________________________ INCIDENT #________________________________________________________ PATIENT NAME_____________________________________________________ DEPARTMENT_____________________________________________________ CONTACT PERSON________________________________________________ PHONE #(S)_______________________________________________________ SQUAD MEMBERS-Exposed NAME (PRINT) ID# _________________________ _________________________ _________________________ _________________________ _________________________ TYPE OF CONTACT ___________ _____________________ ___________ _____________________ ___________ _____________________ ___________ _____________________ ___________ _____________________ Describe how exposure occurred:_________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ Were protective barriers in place: Gloves ___ Gown ___ Mask ___ Eyewear ___ EMERGENCY DEPARTMENT PHYSICIAN NOTIFIED: __________________________________________________________ M.D. Signature Date Time ____________________________________________________________________________ Laboratory Test Ordered BLOOD EXPOSURE FORM IMPL: 11/87; REV: 2/10 Distribution of copies: White: Medical Records, Yellow:Ambulance, Pink: EMS Department, Gold: Infection Control MCHENRY WESTERN LAKE COUNTY EMS SYSTEM COMMUNICATION OF PROCEDURAL UPDATES POLICY It shall be the policy of the McHenry Western Lake County EMS System, to maintain an open channel of communications between the EMS Office and the System providers. PROCEDURE 1. An EMS Council has been established for the purpose of regular meetings between EMS Agency representatives, known as EMS Coordinator and the EMS System Staff. The council is chaired by a member elected from the representing EMS Coordinators. All Provider Agencies affiliated with the system must identify a EMS Coordinator representative to participate on the EMS Council. 2. EMS Council meetings are schedule bimonthly. Minutes are recorded and maintained by the EMS Secretary at the Resource Hospital. Meeting minutes are archived electronically on the system website. Meeting notices and agendas are distributed from the Resource Hospital in electronic format. 3. The EMS Council provides a format for open discussion of EMS issues related to policy and procedural changes, QI activity and results, educational needs, Regional EMS communications, and issues related to System Emergency Department operations. 4. Proposed changes to the System equipment inventory, policies and procedures are first communicated to the EMS Council. The EMS Coordinators are expected to communicate this information to their providers. 5. Any change in System policy or procedure which directly impacts patient care practices is provided to each EMS provider through mandatory inservices, which may include: lecture, demonstration lab, newsletter with post-test, or direct mail of policy/procedure updates, with an attached return sign-off. 6. System manual amendments are distributed to the EMS Coordinators via electronic distribution and file reference hosted on the EMS System website. EMS providers applying for System Entry received System manuals upon providing required credentials to the EMS Office. COMMUNICATION UPDATES IMPL: 12/97; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM CONFIDENTIALITY/RELEASE OF INFORMATION POLICY It shall be the policy of the McHenry Western Lake County EMS System to comply with State and Federal laws regarding patient privacy and release of confidential medical information. GUIDELINES AND PROCEDURES 1. The run report is a part of the patient's medical record. A copy must be left with the receiving facility. 2. The medical record is the property of the hospital/clinic/facility agency providing the treatment to the patient. The information contained within the medical record is the property of the patient and cannot be released to individuals, not otherwise authorized, without the written authorization of the patient, a subpoena, court order or statute. Disclosure logs will be maintained in accordance with state and federal law for each record release. 3. Protected health information (PHI) is defined as any information that identifies an individual patient and is maintained or transmitted in any form (electronic, telephonic, oral, and written). PHI is commonly communicated during treatment, examination, observation, and conversations during a transport. PHI may only be disclosed for the purpose of providing patient medical care in the course of treatment, payment or healthcare operations. a) Confirmation of receipt to the appropriate recipient for a transmission of EMS patient information via fax or email is required to insure protection. Use of the fax transmission creates a higher risk of breach. b) Portable electronic devices containing electronic patient information (laptops, flash drives) must be maintained in a secure environment. c) Email transmissions of PHI are to be encrypted to insure confidentiality during the transmission process. 4. Patient privacy shall not be violated by any system participant. Under appropriate circumstances, general information may be released to public inquiry from the media or law enforcement officials, in compliance with federal and state laws. A statement may be made to identify the general condition of the patient and confirm transport to a hospital emergency department for treatment. (Sample: “Two adult patients were transported to a local hospital in fair condition”). Condition reports are limited to the following definitions: Undetermined – Patient is awaiting further evaluation by physician/ED team in order to determine extent of illness/injury. 5. Good – Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent. Fair – Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable. Serious – Vital signs are unstable and not within normal limits. Patient is acutely ill/injured. Indicators are questionable. Critical – Vital signs are unstable and not within normal limits. Patient is acutely ill/injured and may be unconscious. Indicators are unfavorable. Communications between EMS providers and hospital staff must not violate patient’s privacy in any manner. In order to assure this, the patient's name is NOT to be used in MERCI radio transmissions. With patient permission, it may be used during telemetry or cellular phone transmission for the purpose of obtaining hospital records. 6. Discussion of EMS patient care amongst EMS providers, EMS students, instructors, and other members of the EMS System must not violate patient’s right to privacy. To ensure that the patient's rights are not violated, no discussion should occur that is beyond the purpose of treatment, operations, quality improvement, performance, and education. Any discussion must be conducted in such a manner as to provide a secure environment, which eliminates the risk of inadvertent disclosure to those parties not involved in the purpose of the information sharing. 7. EMS providers may make requests for information regarding patient’s follow-up condition for the purpose of operations, performance, quality improvement and education. All requests must be made by the EMS provider involved in providing the patient’s prehospital treatment. Follow-up condition requests are to be directed to the EMS System Coordinator or Associate EMS Coordinator. Under no circumstances should the EMS provider make direct contact with the receiving ED staff for information regarding patient condition reports after transport. 8. All requests for copies of the EMS Run record are to be routed to the EMS Office at CHM or to the responding EMS agency and disseminated in accordance with system policy on release of patient information. (see #2). 9. All subpoena requests should be communicated between the EMS Office at CHM and the responding EMS Agency, to include the date of the incident, the assigned electronic record number, and the party requesting the records copy. 10. A subpoena request for EMS patient records required by an attorney is not sufficient to release the medical record/PHI, without signed authorization from the patient or a court order requiring production of the document, which includes the following language: • • 11. The parties will not use or disclose the medical record for any purpose other than the litigation or proceeding for which the information was requested The parties will return or destroy all copies of the medical record at the end of the litigation or proceeding. Violations of the patient’s privacy are to be reported on the OPPORTUNITY TO IMPROVE form. Violations of patient’s privacy may be subject to disciplinary actions and litigation. CONFIDRELEASE IMPL: 2/80; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM CONSENT FOR TREATMENT POLICY It shall be the policy of the McHenry Western Lake County EMS System that System Providers respond 24 hours per day, without unlawful discrimination. They will provide emergency service without regard to the patient's ability to pay and they must treat and/or transport patients as appropriate to the situation, the EMS ACT, IDPH Rules and Regulations, the EMS System Policies and Procedures and the local provider bylaws, policies or ordinances. To accomplish this policy, the following guidelines and procedures MUST be followed. GUIDELINES AND PROCEDURES 1. All patients must consent to treatment. The consent must be informed. In order to comply, the patient may verbally agree to treatment, may by gesture indicate his/her desire for treatment or upon the provider informing the patient of the desired treatment, the patient's lack of refusal may be taken as consent. 2. A minor patient may consent/refuse treatment if he/she is: a. emancipated by legal decree b. pregnant at the time treatment is rendered c. 12 years of age or older, requesting treatment for sexual assault/abuse, a sexually transmitted disease, alcohol or drug abuse or limited outpatient mental health counseling d. a member of the U.S. Armed Forces e. 16 years of age or older presenting with a psychiatric emergency 3. Patients who are unconscious or otherwise so incapacitated that they cannot comply with the above provisions, will be treated under the doctrine of implied consent. 4. Patients who are minors, other than defined in #2, should have the consent of the parent or guardian obtained prior to treatment/transport. However, time should not be wasted obtaining consent where the parent or guardian is not immediately available and the minor is obviously in need of medical treatment. Minor's may not refuse treatment, and therefore must be transported to the hospital. Should the child appear uninjured, and with the consent of the Physician in charge of the run, and as long as other patients are not jeopardized, the responding EMS provider may wait until a parent or guardian arrives at the scene for formal refusal of treatment. 5. Patients who are obviously intoxicated, suffering from obvious mental illness, suicidal or potentially so, homicidal or potentially so, under the influence of drugs, or otherwise incapacitated such that they do not exhibit the ability to make sound judgements, are to be treated as though they implied consent. They are not allowed to refuse treatment. 6. In all cases where question arises regarding the patient's consent for medical treatment, it is imperative that the EMS providers contact medical control and provide treatment according to system medical direction. CONSENT IMPL: 8/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM CONTINUING EDUCATION – EMT/PHRN POLICY A. The Illinois Department of Public Health (IDPH), Division of EMS, published Rules and Regulations stipulating that an EMT (A/B, I/D or P) and/or Prehospital RN (PHRN) must complete 120 hours (h) of continuing education (CE), addressing both adult and pediatric care in each fouryear licensure cycle, earned in accordance with Region IX and their EMS System's policies. B. EMTs/PHRNs are ultimately responsible to complete state and systemrequired CE. C. EMTs and PHRNs within the MWLCEMS System are required to complete all mandatory CE offerings as identified. D. Although CE records are kept at system hospitals, each EMT/PHRN is responsible for keeping their own records and maintaining a copy of time accrued to compare with any record kept by the System or by their employer. E. Any CE approved by another System's EMS Medical Director will be accepted as long as the content is based on topics or materials from the National EMS Education Standards. Approval of other continuing education will be determined on an individual content or site code approval. F. Clinical CE may be awarded as per System policies- must demonstrate evaluation by preceptor in hospital or pre-hospital setting. G. No more than 25% of the hours accrued by one individual towards relicensure may be in the same subject or delivery format- ie; self study; online; clinical, etc. OPTIONS FOR OBTAINING CE HOURS DIDACTIC HOURS DOCUMENTATION ACLS, PALS, APLS, ITLS, PHTLS, ATLS, PEARS Initial certification and re-recognition Hour-for-hour, up to 16 hours. Copy of course certificate/card indicating successful completion, hours of attendance, date and sponsor of course. ACLS, PALS, APLS, ITLS, PHTLS, ATLS, PEARS Instructor Hour-for-hour, up to 16. Copy of course certificate/card, indicating hours of attendance, date and sponsor of course. DIDACTIC HOURS DOCUMENTATION CPR completion card that covers adult one-rescuer, adult foreign body airway obstruction management, pediatric one- rescuer CPR, pediatric foreign body airway obstruction management, and adult two- rescuer CPR. Up to 2 hours per year. Copy of American Heart Association Healthcare Provider CPR Card or American Red Cross Professional Rescuer Card. CPR Instructor Hour-for-hour, up to a maximum of 5 hours per year. Course roster or other equivalent proof of teaching experience 1. 2. 3. Hour-for-hour, up to 5 hours in a 2 year period. Copy of Course and attendance certificate indicating date, course, hours and sponsor or instructor of course. Hazardous Materials Course An 8 hour/one time credit. Verification of attendance and dates. Hazardous Materials Refresher Course 4 hours. Verification of attendance and dates. Helicopter Safety Class 2 hours per year. Verification of attendance and dates. Dive/Trench/Rope Rescue Class 2 hours. per year Verification of attendance and dates. Mass Casualty Drill 4 hours per year Verification of attendance and dates. Auto Extrication Class 4 hours per year Verification of attendance and dates. Outside Seminars Subject to system approval. Verification of attendance and dates. Attach copy of certificate. Advanced Education Nursing classes PA classes Other, per system Subject to system approval. Content may or may not qualify. College credit earned may = x 2 hours for CE credit Verification of attendance and dates, i.e., copy of report card or grade transcript. Paramedic Instruction (EMTP) Hour-for-hour for each subject area. Verification from Course Coordinator EMTB Instruction (EMTB Hour for hour for each subject area EMT/B/First Responder Instruction 5 hours annually (EMTP or EMTB) CPR Instructor Certification CPR Instructor Trainer CPR Instructor Update Reference: EMS Rules Sections 515.560, 515.570 and 515.580 CONT.EDUC. IMPL: 3/80; REV: 2/10 Verification of attendance and dates. MCHENRY WESTERN LAKE COUNTY EMS SYSTEM CORONER NOTIFICATION POLICY It shall be the policy of the McHenry Western Lake County EMS System to work cooperatively with the Medical Examiner/Coroner Office in response to a fatality due to trauma or medical illness, indicating a need for further evaluation – i.e., homicide, suicide, physical abuse/neglect, or other crime scene, accidental death, sudden death without medical history, poisoning or overdose by drugs or alcohol. PROCEDURE 1. In cases where EMS providers arrive upon the scene of a pulseless, nonbreathing patient who demonstrates obvious death: a. rigor without profound hypothermia; b. post mortem lividity; c. decapitation or other severe trauma in which performance of CPR is not possible; d. evidence of a valid DNR order. The responding EMS Agency or law enforcement agency must contact the appropriate Medical Examiner/Coroner Office. 2. The patient assessment is to be communicated to the base hospital via telemetry radio/cell phone and documented on the EMS run report. An ECG strip validating asystole should be obtained as confirmation of death. 3. Once the Medical Examiner/Coroner has been notified, it is necessary to follow his/her instructions regarding the disposition of the deceased. The EMS providers may be cleared from the scene, leaving the law enforcement officer present in charge of the body. However, when no such official is present, the responsibility for the body remains with the EMS agency present. CORONER IMPL: 8/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM DATA COLLECTION AND EVALUATION POLICY It shall be the Policy of the McHenry Western Lake County EMS System that data shall be collected for all responses by System Agencies and that such data shall be analyzed by the Resource Hospital for the purposes of Quality Assurance, research and required reporting to IDPH. GUIDELINES AND PROCEDURES 1. The patient care report, approved by the Resource Hospital, shall be completed for all patient contacts within the EMS System. The report shall include all pertinent patient information, assessment findings and treatment. It must be completed immediately following the run, according to the "System" guidelines. Refusals shall be completed at the scene with radio transmission completed prior to the EMS Service or the patient leaving the scene. Appropriate abbreviations may be utilized by those completing the reports. The report must be signed and must include all providers who transported the patient. 2. A copy of the patient care report shall be left with the receiving facility as it becomes a part of the patient's medical records. In the event the patient has refused treatment, the EMS Agency shall retain the original and send a copy to the EMS Office. 3. All patient care reports will be stored electronically with access by the EMS System, EMS Agency and receiving hospital. 4. Data reports provided to the EMS System by IDPH will be shared with the system, as well as individual provider agencies within the system. DATACOLLECT IMPL: 8/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM DIRECT ADMISSION OF BEHAVIORAL HEALTH PATIENTS WITHIN THE CENTEGRA BEHAVIORAL HEALTH PROGRAM POLICY It shall be the policy of the McHenry Western Lake County EMS System to work in cooperation with area crisis counselors and psychiatrists to provide for the disposition of the patient who presents with a behavioral emergency without the complication of medical illness or injury, to be admitted directly for inpatient behavioral health services, without evaluation in the Emergency Department. The decision regarding direct admit to an inpatient unit will rest between the treating psychiatrist and the emergency medical physician providing medical control. PROCEDURE Upon identification of the patient in need of behavioral health admission via EMS transport the following communications must occur: 1. The psychiatrist will make contact with the inpatient behavioral health unit to arrange direct admission. 2. The psychiatrist will consult with the ED physician providing EMS medical direction regarding the decision for direct admission, without evaluation in the Emergency Department. 3. The referring behavioral health service will provide appropriate documentation of need for admission to EMS providers, to accompany the patient for transfer. The Behavioral Health clinician caring for the patient will provide EMS with a report on the patient’s condition prior to transfer. 4. The transporting EMS unit will validate the authorization for direct admit with the Emergency Department, and provide a patient report of EMS assessment findings. 5. The ED will communicate to the admitting unit or Centegra Specialty Hospital South Street-Central Intake (M-F 9am-5pm) updated report findings and the anticipated time of arrival of the patient. 6. The EMS unit staff will complete documentation of the transfer in accordance with System procedure for documentation. 7. The admitting behavioral health unit will anticipate the arrival of the patient, to facilitate transfer of care from EMS upon arrival at the inpatient unit. DIRECT ADMIT-BEHAV. IMPL: 6/05; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM EMS DISTRIBUTION OF PHARMACY PROPHYLAXIS (SNS SUPPORT IN DISASTER SITUATIONS) POLICY It shall be the policy of the McHenry Western Lake County EMS System to participate in support of disaster relief efforts when called upon by the local health department. It is recognized that in certain situations, distribution of mass prophylaxis for contagious disease will be necessary to first responder populations, in addition to the general population. In accordance with the plan developed by the local health department, the MWLCEMS System will support the role of the EMT-P/PHRN as a facilitator in distributing prophylaxis agents to fellow responders in Fire, EMS and Law Enforcement and their immediate family members. PROCEDURE 1. The Governor of the State of Illinois declares a disaster state, and the Strategic National Stockpile for specific prophylaxis has been requested by the IDPH Medical Director for delivery to the local health department. 2. The local health department will make contact to the MWLCEMS System Medical Director/Coordinator regarding the implementation of the mass prophylaxis plan including distribution to first responders via EMS providers. 3. The local health department will make contact to the MWLCEMS System Fire/EMS agencies in requesting an EMTP/PHRN representative to report to a predetermined distribution site to acquire a prophylaxis supply to support first responders in their community. 4. The EMS System will recognize the “just in time” training provided by the local health department to the EMTP/PHRN representative to include • indications/contraindications, actions, dosing instructions and potential side effects of the prophylaxis medication; • documentation requirements of distribution to the first responder; • resources for first responder follow up. 5. It will be the responsibility of the local health department to provide support materials for the EMTP/PHRN representatives. (dosing algorithms, documentation forms, etc). 6. The EMS providers may utilize the medical resources for physician consultation provided either by the local health department or the System medical control hospital when screening questions arise during the dispensing process. 7. The local health department will make notification to the MWLCEMS System Medical Director/Coordinator when the prophylaxis distribution has been completed or if there are any concerns related to the EMS provider distribution involvement. FIRST RESP.PROPHYL IMPL: 10/05; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM DUAL SYSTEM PARTICIPATION - EMT/PHRN/ECRN POLICY It shall be the policy of the McHenry Western Lake County EMS System to allow state licensed EMT/PHRN/ECRN who function primarily within another system, to maintain dual system recognition within the McHenry "System" provided they have met the requirements listed below for system entry. They must also be a member of a "System" provider agency and provide documentation to that effect. It shall also be policy that EMT-Paramedic/PHRN/ECRN function with primary status where they work full-time and secondary status where they work part-time or paid-on-call. However, an EMT-Paramedic/PHRN/ECRN who was originally trained, licensed and functions within the McHenry System, may under exceptional circumstances maintain primary status within the McHenry System. GUIDELINES AND PROCEDURES 1. EMT/PHRN/ECRN who are primary with the McHenry "System" and choose to maintain secondary status outside the McHenry System, must designate their choice for primary status in writing to the EMS Office. 2. Paramedics/PHRN who maintain a secondary system outside the McHenry System, and are recognized to perform advanced procedures within that secondary system, must submit documentation of the training and testing verifying their skill proficiency, which meets or exceeds the training requirements as identified by the McHenry System. (See Advanced Procedure Policy) 3. Paramedic/PHRN/ECRN who were trained by the McHenry "System" will remain eligible for entrance or re-entrance at all times provided they submit documentation: a. b. c. d. e. Validation of good standing from their primary EMS system Current IDPH licensure Current CPR for Healthcare Providers Affiliation with system provider agency Successful completion of "Protocol Review" with a minimal score of 80% 4. Paramedic/PHRN utilizing the McHenry "System" as secondary must annually submit a form to the EMS Office indicating that they are current within their primary system. This form will be mailed to the paramedic/PHRN and must be completed by the primary system EMS Coordinator and/or EMS Medical Director. Following state licensure, the paramedic/PHRN must also submit a copy of his/her current licensure. 5. All EMT/PHRN/ECRN utilizing the McHenry "System" as secondary may be required to complete mandatory system continuing education which involves policy or protocol changes. They may also be required to participate in an annual skill update to maintain System practice privileges. DUAL SYSTEM PARTICIPATION IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM ECRN RECIPROCITY POLICY It shall be the policy of the McHenry Western Lake County EMS System to recognize the credentialing process of ECRN's approved by another EMS System. GUIDELINES AND PROCEDURES 1. ECRN’s recognized in another EMS System may be approved within the McHenry Western Lake County EMS System provided they submit: a. copy of current IDPH ECRN License and Illinois RN license; b. documentation/certificates or evidence of good standing as an ECRN from their primary EMS System; c. evidence of current ACLS, PALS, CPR for Healthcare Provider and TNS/TNCC or ITLS Advanced; d. complete the System Protocol Update Exam with a minimum score of 80%; e. precepted evaluations of 9 EMS radio calls (minimum) following a radio operation orientation; f. documentation of 8 hours of EMS ride along/prehospital field experience with a system ALS provider/agency, as approved by the EMS System Coordinator/Associate EMS Coordinator. ECRNRECI IMPL: 3/97; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM ECRN RECOGNITION POLICY It shall be the policy of the McHenry Western Lake County EMS System that voice medical control will be provided by Emergency Department RN’s who achieve IDPH recognition as an Emergency Communications Registered Nurse (ECRN). REQUIREMENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Successful completion of IDPH approved ECRN Course Demonstrate current training of BLS healthcare provider CPR Demonstrate current Illinois RN licensure Demonstrate current recognition as an ACLS and PALS provider Demonstrate current recognition in the prehospital management of trauma patient i.e., ITLS-Advanced, PHTLS, TNCC or TNS; Complete an 8-hour ride along experience with a system ALS provider agency as approved by the EMS System coordinator/Associate Coordinator; Complete a precepted radio operations orientation, documenting a minimum of 9 evaluated radio reports; Complete an IDPH Child Support Statement; Upon completion of the above, application will be made to IDPH for ECRN licensure; Once ECRN licensure is completed, the individual ECRN is responsible for notifying the EMS System of all address or name changes within 30 days of such change ANNUAL RERECOGNITION REQUIREMENTS 1. 2. Evidence of current BLS healthcare provider CPR Documentation of 8 hours EMS ride along experience with a system ALS agency with initial System entry and then during the first 2 years of System recognition. (total 3 ride along experiences) 3. Participate in EMS System continuing education updates offered with successful completion of the written quizzes. (Minimum passing score of 80%). 4. Maintain current documentation of ACLS, PALS and TNS or ITLSAdvanced/PHTLS training 5. Participate in EMS System protocol updates as required ECRNRECOG IMPL: 3/97; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM ECRN – EMERGENCY COMMUNICATION REGISTERED NURSE AND ED PHYSICIAN EMS DUTIES & RESPONSIBILITIES POLICY It shall be the policy of the McHenry Western Lake County Emergency Medical Services (EMS) System that voice orders to prehospital and interhospital emergency care personnel must be given by the EMS Medical Director (MD) or his/her designee who must be either a licensed physician or a Emergency Communications RN (ECRN). Approval and review of the Emergency Department (ED) Physicians and ECRN’s shall be the responsibility of the EMS MD as outlined below. ECRN’s may give orders for ALS patient care according to System Standard Operating Protocols (SOP), however, such orders should have concurrent ED physician approval. DEFINITION To establish guidelines for ECRN’s and physician’s in providing voice order to prehospital and interhospital providers. SCOPE ED ECRN ED Physicians ACTION STEPS A. ECRN 1. An ECRN is a Registered Professional Nurse, licensed under the “Illinois Nursing Act” who has successfully met the requirements listed below: a. Attends an ECRN course approved by the Illinois Department of Public Health (IDPH); b. Completes a course in advanced cardiac life support (ACLS) and pediatric advanced life support (PALS) as approved by the EMS MD and in accordance with the American Heart Association (AHA) Standards. c. Completes a trauma support course as approved by the EMS MD: • Trauma Nurse Specialist (TNS) • International Trauma Life Support (ITLS) • Prehospital Trauma Life Support (PHTLS) or • Trauma Nurse Core Curriculum (TNCC); d. Participates in an orientation session including hands-on operation of the ED telemetry system; • Passes a written system protocol exam with an 80% or better; • Acquires eight (8) hours of ride time yearly for the first three (3), with an area prehospital ALS provider. 2. Upon completion, the ECRN will be eligible for IDPH licensure. 3. A list of current ECRN’s shall be maintained in the CHM EMS Office. The EMS MD shall submit these names of approved ECRN’s to the Illinois Dept. of Public Health and shall inform the Department of any changes in the status of approved ECRN’s. 4. ECRN’s who have been approved in another EMS System may be granted reciprocity provided they submit documentation of their approval and complete requirements for orientation to telemetry units and pass written examination with 80% or better. 5. ECRN licensure renewal will be facilitated by the EMS Medical Director in accordance with IDPH requirements. 6. ECRN Duties: a. Be thoroughly familiar with the SOPs established and procedures to be followed when monitoring telemetry transmission. This includes competence in cardiac dysrhythmia recognition and treatment, cardiopulmonary resuscitation (CPR) procedures and use of radio telemetry equipment. b. Provide voice medical control to EMS System prehospital providers in accordance with approved EMS System Policy and Procedures. This includes intravenous (IV) fluid administration, EMS medications, cardiac electrical therapies and advanced airway management as indicated by patient assessment findings. Patient treatment decisions are to be made with concurrent communication to the ED Physician on duty. c. Operation of EMS Communication Equipment (included in each facilities orientation). 1. To communicate patient report findings and obtain medical control for prehospital treatment, EMS Agencies may contact the ED via: • MERCI radio on either MERCI 400 or MERCI 340 MERCI communication is limited to BLS reports or request for a (radio telemetry) MED channel. • Phone Line 815/385-9080 at CHM (alternate contact 815/385-9081) 815/338-6521at CHW (alternate contact 815/338-2025) • Telemetry MED channels MED 7/8 has been assigned to CHM - MED 7 is primary MED 5/6 has been assigned to CHW - MED 5 is primary 2. ALS reports should be communicated via radio telemetry or phone line. 3. Report should include: • EMS Agency unit responding • Patient-age, gender and chief complaint Blood pressure (BP) Pulse rate Respiratory rate Pulse Oximetry ECG findings if applicable (including 12 Lead findings when appropriate • Physical Assessment findings including pertinent negative findings • Pertinent Medical History including current medications and allergies • Treatments initiated; i.e., IV fluids, medications, airway interventions • Estimated Time of Arrival (ETA) to destination 4. The ECRN should be in communication with the ED Physician regarding reported assessment findings, treatments initiated and additional treatments ordered. 5. The radio report/medical control orders are recorded in voice record by the radio equipment and documented on the Radio Report form. This provides a permanent record. The voice recordings are maintained by the EMS System Coordinator at the Resource Hospital. The Radio Report form is attached to the ED record when the patient is admitted to the ED at CHM or CHW. All other Radio Reports are stored by the EMS System Coordinator at the Resource Hospital or Associate Hospital. 6. The Radio Report form includes documentation: • Date of run/time report initiated/EMS Unit responding • Type of contact – MERCI/ Phone/ MED Channel • ED Physician providing medical direction • ECRN providing voice medical orders • Patient assessment findings reported • Medical history, patient medications, allergies • Treatment initiated • Physician orders • Destination facility and ETA B. Physicians 1. ED physicians who will be giving voice orders must be approved by the EMS MD. The EMS MD may use his/her discretion in choosing the means by which he/she determines physician’s knowledge of the EMS system protocol. 2. ED Physician performance should be reviewed at least annually. 3. A list of approved ED physicians will be maintained in the CHM EMS office and updated as needed. 4. Attending ED Physician’s Duties: a. Familiarize themselves with the recognition and appropriate treatment of cardiac arrhythmias per EMS System Protocol. b. Familiarize themselves with the operation of the radio telemetry equipment and simple voice communication procedure. c. Be familiar with the scope and depth of training of the personnel operating in the prehospital setting. d. Insure they are completely competent in CPR procedures and capable of directing field personnel in the performance of CPR and ACLS interventions. ECRNMD RESP IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EDUCATIONAL CURRICULUMS The McHenry Western Lake County EMS System, in agreement with MCC, offers EMS Training accredited by the Illinois Community College Board for academic recognition as an Occupational Certificate in EMT-Basic or EMT-Paramedic; or an Associate Degree in Applied Science-EMS. The McHenry Western Lake County EMS System, provides EMS training in accordance with the National Education Standards and IDPH for the following levels of EMS recognition: - First Responder (Emergency Medical Responder-EMR) Emergency Medical Dispatcher (EMD) – (non-credit) EMT-Basic (EMT-B) EMT-Paramedic (EMT-P) Emergency Communications RN (ECRN) – (non-credit) Prehospital RN (PHRN) – (non-credit) EDUCCURR IMPL: 5/98; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM EMERGENCY MEDICAL DISPATCH AGENCY AFFILIATION POLICY It shall be the policy of the McHenry Western Lake County EMS System to recognize and provide medical oversight for Dispatch Agencies within the geographic boundaries of the System who provide 911 access/dispatch for System EMS response agencies. PROCEDURE 1. The Emergency Medical Dispatch Agency must associate through submission of an EMD Agency plan to participate in the McHenry Western Lake County EMS System. 2. The EMD Agency Plan must include: • • • • • Name and Address of the agency (PSAP locations) Agreement to provide EMS pre-arrival Instruction to all 911 EMS callers using a format approved by the EMS System Medical Director Current information for all EMD personnel affiliated with the agency to include-name, address, IDPH certification number; phone contact and e-mail (if available) Quality Improvement plan to address EMD compliance with PreArrival Instruction protocol, performance review of EMD personnel; and accessibility to CQI reports upon request of the EMS System or IDPH Education Plan approved by the EMS System to insure access to appropriate continuing education for all EMD’s to meet the educational requirements for IDPH certification renewal. 3. The McHenry Western Lake County EMS System will provide medical direction and oversight in approving EMD Pre-arrival Instructions; CQI program development, Emergency Medical Dispatch Training and EMD continuing education. 4. The Agency EMD Plan will be incorporated into the EMS System Plan recorded with the Illinois Department of Public Health – Division of EMS. It shall be subject to all rules and regulations as outlined within the EMS Administrative Code 515.000 EMDAFFILIATION IMPL: 5/09; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMERGENCY MEDICAL DISPATCH RECOGNITION/RENEWAL POLICY It shall be the policy of the McHenry Western Lake County EMS System to recognize personnel affiliated with area 911 Dispatch Agencies identified in the System Plan as participants in the role of Emergency Medical Dispatcher (EMD) with proof of IDPH certification or equivalent training approved by IDPH for certification eligibility. ACTION STEPS 1. The McHenry Western Lake County EMS System will provide oversight and coordination in the offering of IDPH approved EMD training and continuing education programming. 2. Eligibility for certification renewal beyond the initial certification period will require the EMD to provide documentation of 48 hours of approved CE acquired within the 4 year certification period. 3. The renewal process will involve submission of the following to the EMS System Coordinator within 30 days of the identified certification lapse date issued by IDPH: • Documentation of 48 hours of approved EMD CE ( accrued 12 hours annually) • Completion of the IDPH renewal form including the Child Support Statement signed and dated. 4. It shall be the responsibility of the EMD to maintain current information with the EMS System regarding contact data (name, address, phone, and email, if available). The EMS System Coordinator will update IDPH of any changes to the data currently noted in the state licensure data base. EMD RECOGNITION IMPL: 5/09; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMS PROVIDER RECOGNITION POLICY It shall be the policy of the McHenry Western Lake County EMS System to recognize Paramedic/PHRN/EMT-Basic candidates licensed in the State of Illinois for affiliation with a system provider, upon completion of the requirements listed below. 1. Demonstrate proof of Illinois EMS licensure and current BLS Healthcare Provider CPR. 2. Provide validation of good standing from former or primary EMS system. (If newly licensed, provide validation of evaluation from EMS training center.) 3. If affiliated with a system agency, provide documentation of such which indicates membership; or approval for "ride-along" privileges or educational sponsorship. PARAMEDIC/PREHOSPITAL RN 4. Successful completion of System Protocol Review with a minimum score of 80%, and interview with the EMS Medical Director. 5. The Paramedic/PHRN will be considered probationary within the system for a minimum of 3 months. The probationary Paramedic/PHRN must function with another Paramedic/PHRN, of the same licensure status, who has been recognized by the system for a minimum of 1 year. 6. The Paramedic/PHRN provider may be requested to document clinical proficiencies via precepted evaluations of the management of ALS patients, during the 3 month probationary period. Advanced EMS skills may be practiced following completion of # 1, 2, 3, & 4. 7. Performance progress will be communicated from the EMS Agency administration to the EMS System Coordinator/Associate Coordinator. When remediation is indicated, a specific plan for improvement and re-evaluation will be developed. An extension of the 3 month probation may be indicated based on individual performance. 8. Upon completion of all requirements listed above, the Paramedic/PHRN will be recognized as a "System" provider. PROVIDER RECOGNITION IMPL: 3/80; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMS PROVIDERS CONVICTED OF A FELONY CRIME POLICY The McHenry Western Lake County EMS System recognizes its responsibility to promote professionalism in the delivery of EMS prehospital patient care in a manner which demonstrates competency and a commitment to maintaining public safety. Therefore, in conjunction with IDPH, the EMS System will not tolerate conduct unbecoming an EMS provider, specifically a conviction of a felony crime. GUIDELINES 1. A system provider accused of involvement in a felony crime may be suspended from EMS practice within the McHenry Western Lake County, in accordance with IDPH Rules and Regulations and System Policy. 2. The involved EMS provider will be afforded due process through local or state review board as indicated by System Policy. 3. Upon notification of the EMS providers' conviction of a felony crime, the EMS Medical Director/EMS System Coordinator will notify IDPH. Licensure status will be determined in accordance with IDPH Rules and Regulations. 4. EMS System provider agencies are encouraged to complete meaningful background checks on new applicants. In the event the background check discloses a previous felony conviction, the EMS Provider agency is encouraged to disclose this information to the EMS System as a component to system entry. The EMS Medical Director will evaluate the situation as it relates to competency and the delivery of safe patient care, in an effort to determine system recognition. 5. Felony convictions which may prohibit EMS System recognition and practice including: a. Rape, child abuse or crimes against a patient b. Crimes of violence, drug trafficking or use, sexual misconduct or serious Crimes against property. 6. In all cases, system recognition will take consideration of such factors as: seriousness of the crime, nature of the crime, length of time since the crime occurred and the applicant's conduct since the conviction. FELONY IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMS UNIT STAFFING REQUIREMENTS POLICY It shall be the policy of the McHenry Western Lake County EMS System, that all EMS units responding for the purpose of providing prehospital patient care must be staffed with the minimum of two (2) Illinois licensed EMT/PHRN/MD system providers, as defined by the Illinois EMS Act and the Rules and Regulations, in order to provide the patient with optimal patient care. 1. All recognized ALS response units must be staffed with a minimum of one (1) licensed EMT-P/PHRN and one (1) EMT-B. It is the system preference that all ALS agencies respond with two (2) EMT-P/PHRN providers, available to provide patient care, whenever possible. 2. All BLS response units must be staffed with a minimum of two (2) EMT-B providers, available to provide patient care. Alternative Response Vehicles 1. Ambulance Assist vehicles – supplementary assist vehicle dispatched simultaneously with an ambulance to provide patient care prior to the arrival of the ambulance (i.e., fire truck, engine or officer car). • ALS assist vehicle – requires staffing with a minimum of one (1) EMT-P/PHRN • BLS assist vehicle – requires staffing with a minimum of one (1) EMT-B 2. Non-transport vehicles – assist vehicle dispatched prior to dispatch of a transport ambulance. Must be staffed 24/7. • ALS Nontransport vehicle – requires 24/7 staffing with a minimum of one (1) EMT-P/PHRN • BLS Nontransport vehicle – requires 24/7 staffing with a minimum of one (1) EMT-B. EMS UNIT STAFFING IMPL: 5/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMT LICENSURE TESTING POLICY As the Resource Hospital for the McHenry Western Lake County EMS System, Centegra Hospital McHenry, will communicate with IDPH to confirm eligibility for all EMT licensure candidates. ACTION STEPS 1. Upon completion of all requirements associated with a System sponsored EMT training program, the candidate will make application for licensure testing through Continental Testing Services (IDPH selected vendor) or National Registry of EMT. 2. Applications will be completed electronically, and all associated testing fees will be paid to the testing service at the time of application. 3. Upon completion of the application, the candidate will notify the EMS System Coordinator of the testing site and date and social security number as required for exam roster. 4. The EMS System Coordinator will provide a roster of approved candidates to IDPH via Continental Testing Services, for validation of the competency of the applicants 5. When NREMT is selected, the EMS System Coordinator will provide validation of the candidate’s competency via electronic submission through the NREMT website. 6. Candidates are allowed a maximum of 3 testing attempts within a 12 month period from the initial testing date to achieve licensure. 7. Licensure will be granted through IDPH for students who achieve a test score minimum of 70% as defined by EMS Rules/Regulations. 8. The EMS System Coordinator will monitor test results. Retesting must be scheduled in the same procedural manner, involving the EMS System validation 9. Testing fees are determined at the discretion of IDPH or NREMT. EMTTESTING IMPL: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMT-BASIC RERECOGNITION OF LICENSURE REQUIREMENTS POLICY It shall be the policy of the McHenry Western Lake County EMS System to recommend relicensure for EMT-B providers who submit documentation of 120 hours of continuing education including current Healthcare Provider CPR training prior to completion of the 4 year licensure period. ANNUAL REQUIREMENTS 1. 2. 3. Evidence of current BLS healthcare provider CPR submitted to the EMS Office. 30 hours of continuing education each year for 4 years. No more than 25% of the above hours can be in any single subject area. Continuing education credit will be awarded for didactic and clinical education as approved by the EMS System. This includes department inservices, seminars, hospital clinical and prehospital patient contact time. PROCEDURE 1. 2. 3. 4. 120 hours of continuing education training documentation with approved IDPH education site code, verification of current BLS healthcare provider CPR and completed child support statement is to be submitted to the EMS Office at least 15 days prior to lapse of EMT-B license. The EMS System Coordinator will review the EMT-B training documentation for adherence to the annual requirements. If the requirements are complete, the EMS System Coordinator will electronically notify IDPH of the completed renewal requirements via the IDPH web portal. The EMT-B is responsible for notifying the EMS System within 30 days of any name or address change. EMT’s who are not affiliated with a system provider agency or who are no longer recognized in “good standing” within the McHenry Western Lake County EMS System, may seek licensure renewal through direct contact with the Regional EMS Coordinator. The EMS Department will provide the EMT with the information necessary for this method of renewal, upon request. EMT-B RELICENSURE IMPL: 10/97; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMT-P/PHRN RERECOGNITION OF LICENSURE REQUIREMENTS POLICY It shall be the policy of the McHenry Western Lake County EMS System that the EMTParamedics/ PHRN's utilizing the McHenry Western Lake County EMS System as their Primary System MUST, in order to maintain recognition of their licensure status, ANNUALLY complete and submit documentation of 30 hours of continuing education and CPR certification, in accordance with the Illinois Department of Public Health, EMS Rules and Regulations. The EMS office will maintain records of CE credit for all System EMT-P's and PHRN's. ANNUAL REQUIREMENTS 1. Show evidence of current BLS Healthcare Provider CPR. 2. The 30 hours of continuing education (CE) documentation and current BLS healthcare provider CPR certification will be due in the EMS office by June 1st each year. EMT-P's/PHRN’s with a licensure renewal date other than June will be required to submit a prorated amount of CE, calculated at the rate of 2.5 hours monthly by the June 1st deadline. This requirement includes the hours accumulated from the Mandatory Update/Testing Modules. Those modules may include written, (minimum passing score 80%) practical or both. Current certification (within 2 years) of ACLS, ITLS, PHTLS or PALS may be substituted for testing in some sections. Failure to complete mandatory system continuing education within the established time frame may result in a system suspension from practice. The system may impose a fee for practical exam make-up testing or lecture participation. a. CE credit will be awarded for didactic and clinical education as outlined in the EMS System CE Policy. Any other trainings or seminars not listed may be awarded CE credit at the discretion of the EMS Medical Director. 3. Paramedics utilizing the McHenry Western Lake County EMS System as a secondary system must follow the guidelines of the Dual System Paramedic Policy. 4. The EMT-P/PHRN is responsible for notifying the EMS System within 30 days of any name or address change. 5. EMT-P/PHRN's who are not affiliated with a system provider agency or who are no longer recognized in "good standing" with the McHenry Western Lake County EMS System may seek licensure renewal through direct contact with the Regional EMS Coordinator. The EMS Department will provide the EMT/PHRN with the information necessary for this method of renewal application, upon request. 6. The EMS System Coordinator will validate the EMT-P/PHRN training documentation for adherence the annual requirements. A completed child support statement is to be submitted to the EMS System at least 15 days prior to the lapse date of the EMT-P/PHRN license. If the requirements are complete, the EMS System Coordinator will notify IDPH electronically via the IDPH Hospital Web Portal of the completed renewal requirements. EMTP.PHRN RELICENSURE IMPL: 10/97; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM ENTRANCE REQUIREMENTS FOR EMT-PARAMEDIC TRAINING It shall be the policy of the McHenry Western Lake County EMS System to promote advanced level EMS training among the providers within our communities. In an effort to maintain quality education and training, the following guidelines are provided for application to the program. 1. The applicant to the Paramedic Program must demonstrate the following: a. 18 years of age b. Current Illinois State EMT-B license c. Six months experience in the delivery of prehospital care at EMT-B level d. Evidence of current Healthcare Provider CPR training e. Successful completion of a pre-program entrance exam with a minimum passing score of 75%/validation of BLS EMS Skills Proficiency. f. Completion of program application with personal references and ALS agency affiliation. g. MCC-BIO 110 (Human Biology) or equivalent course. 2. Upon successful completion of the pre-program entrance exam and submission of a program application, the applicant will be asked to participate in an oral interview involving the Lead Instructor of the program and/or EMS System Coordinator; other EMS Educators may be included in the interview process. Following the interview, the applicant will be notified in writing of his/her acceptance to the program. 3. Registration for the Paramedic Program is coordinated through McHenry County McHenry County College (MCC). The EMS Office will communicate a list of eligible applicants to the MCC registration office prior to the registration deadline. Students will be required to register at MCC. EMTPENTR IMPL: 1/79; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM ETHICS POLICY The McHenry Western Lake County EMS System supports the philosophy that concern over the welfare of others should be the EMS provider’s highest priority, after confirmation of their own safety. As a patient advocate, it is the responsibility of the EMS provider to insure the quality of patient care is not compromised. GUIDELINES 1. The fundamental responsibility of the EMS System is to conserve life, alleviate suffering and promote health. 2. EMS providers are to provide patient care based on human need respecting patient dignity without regard for nationality, age, sex, creed, race, financial status or disability. 3. EMS providers will respect and hold private all information of a confidential nature obtained in the course of providing patient care, unless required by law to divulge such information. 4. EMS providers maintain professional competence and demonstrate a concern for the competence of other members of the profession. 5. EMS providers assume responsibility for defining and upholding standards of professional practice and education. 6. EMS providers assume responsibility for their individual professional actions and judgements, and know and uphold the laws which define EMS practice. 7. EMS providers adhere to standards of personal ethics which reflect in a positive manner on the profession. 8. Members of the EMS System may contribute to research relating to a commercial product or service, but do not exercise professional influence in advertising, promoting, or selling products wherein a conflict of interest may be alleged. 9. Members of the EMS System have an obligation to protect the public by not delegating to a person less qualified, any service which requires the competence of a system member. 10. EMS System members who advertise professional services do so in conformity with system policies/procedures maintaining the dignity of the profession. 11. EMS System members work cooperatively with other team members; EMT's, Nurses, Physicians and others, to provide the most appropriate care for the patient. 12. The EMS System refuses to participate in unethical practices or procedures, and assumes the responsibility for exposing incompetent or unethical conduct in others, to the appropriate authorities. ETHICS IMPL: 7/80; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM DISPATCH GUIDELINES: EXTENDED ETA POLICY It shall be the policy of the McHenry Western Lake County EMS System to advise the appropriate dispatching agency of any anticipated delay in responding to a call for EMS transport, for the purpose of notifying the caller of the expected arrival of EMS on the scene. PROCEDURE 1. When an ambulance has been requested by telephone and the estimated response time is foreseen to be delayed, the EMS provider will notify dispatch of the approximate delay, to insure this information is available to the caller, if requested. 2. A foreseeable delay in response time may be anticipated if an ambulance is responding from outside its normal response area. EMS agencies shall establish internal policies to access mutual aid and to notify dispatch if they will be responding from other than the usual and customary garage location. 3. Ambulance response may sometimes be delayed by unforeseen circumstances beyond the control of the providers, i.e., traffic, weather conditions, railroad crossings, etc. This policy has not been drafted to place unreasonable demands on the dispatch agencies to continually monitor the status of the responding EMS units, nor is it the intent of the EMS System to require the dispatchers to recontact the caller if these delays are anticipated to be negligible. EXTENDED ETA IMPL: 12/97; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EXTENSION OF EMS PROVIDER LICENSE LAPSE DATE POLICY It shall be the policy of the McHenry Western Lake County EMS System to provide access to an extension request for an EMS licensure period, in such circumstances, where an EMS Provider is unable to meet the relicensure requirements by the scheduled lapse date. ACTION STEPS 1. The EMS provider (EMT/PHRN/EMD) must make a written request for an extension of his licensure period to the EMS Medical Director. The request should include detail as to why the extension is necessary to meet the renewal requirements. 2. The EMS provider must also submit validation of current Healthcare Provider CPR recognition, and a completed IDPH Child Support/Renewal statement. 3. Only one extension request is allowed by IDPH rule. The extension period can be requested to a maximum of 6 months. 4. The EMS System Coordinator will submit the request for final approval to IDPH. 5. A new lapse date will be issued to the EMS provider when approved by IDPH. 6. All outstanding renewal requirements must be met by the deadline of the new lapse date. Failure to meet the outstanding requirements will result in lapse of licensure. 7. It is the responsibility of the EMS Provider to provide the documentation of completion of outstanding renewal requirements to the EMS System Coordinator prior to the new lapse date. Upon receipt of all outstanding requirements, the EMS System Coordinator will notify IDPH and a new license will be issued. EXTENSION IMPL: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM INACTIVE STATUS POLICY It shall be the policy of the McHenry Western Lake County EMS System to provide the option for EMT’s, PHRN’s ECRN’s and EMD’s to make application for inactive status with IDPH. The EMS Medical Director will request such inactive status from the Illinois Department of Public Health, provided the EMT, PHRN, EMSD or ECRN has complied with the guidelines below and with section 515.600 of the EMS Rules and Regulations as outlined below. GUIDELINES AND PROCEDURES 1. The individual provider must make his/her request for inactive status in writing to the EMS Medical Director. Such letter shall include a statement as to the reason for the request. The provider must attach his/her Illinois EMT, PHRN, ECRN or EMD license to the request for return to IDPH. A completed child support statement must accompany the request. 2. Any individual requesting inactive status must be current with regards to relicensure requirements, at the time of the request. 3. The EMS Medical Director shall submit a request for inactive status to the Department of Public Health, per the Inactive Request Form. The providers Illinois state license will be attached to the request form submitted to the state. The following information will be included on the form: a) Name of individual b) Date of licensure c) EMT Identification Number d) A statement that the provider is current with regards to relicensure requirements and Healthcare Provider CPR. 4. The Department shall review the request and notify the EMS Medical Director and the provider of its decision. 5. Providers may NOT utilize inactive status in lieu of meeting relicensure requirements. Requesting an extension is more appropriate. 6. Providers granted Inactive Status may not participate in EMS practice at ANY licensure level. 7. Providers granted inactive status due to physical or mental impairment as defined by IDPH Rules and Regulations section 535.430 may not have their EMT licensure suspended or revoked while on inactive status. RETURN TO ACTIVE STATUS 1. In order to return to active status, the provider must complete the following requirements: a) Make the request for reactivation in writing to the EMS Medical Director; b) Successfully pass a comprehensive written and/or practical examination administered by the System, directed at the appropriate level of practice; c) Submit documentation that the provider is physically and mentally capable of functioning within the system (if these were included as circumstances for the inactive status.) An interview with the EMS Medical Director may be indicated in this situation. 2. Once the requirements for reinstatement have been met, the EMS Medical Director shall apply to the Department of Public Health for reinstatement of the individual’s license. Upon approval, a new licensure renewal date will commence. INACTIVE IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM NON-RENEWAL/INDEPENDENT RENEWAL EMS LICENSURE POLICY It shall be the policy of the McHenry Western Lake County EMS System to provide validation of the completed requirements necessary for licensure renewal to IDPH for all EMS licensed individuals actively participating within the EMS System. In the event that an individual is unable to demonstrate appropriate renewal requirements in accordance with System requirements or the individual is no longer actively participating as a System EMS provider, the McHenry Western Lake County EMS System will afford the opportunity for the individual to make direct contact with the appropriate IDPH representative to seek licensure renewal independent of the system. SCOPE OF POLICY Non-renewal or Independent renewal may be applicable to EMS licensed providers: • EMT-Basic • EMT-Paramedic • ECRN • PHRN • EMS Lead Instructor • EMD PROCEDURE 1. An individual who is maintaining licensure independent of the System would need to provide appropriate documentation of meeting the specific IDPH renewal requirements. 2. Contact the IDPH Regional EMS Coordinator to submit validation of IDPH renewal requirements to include: a. completed EMS Licensure renewal form/child support statement b. documentation of approved continuing education/training to meet IDPH rules for renewal specific to licensure level 3. The EMS System will provide information related to denial for renewal by the System to IDPH if requested. Situations for non-renewal may include: a. System suspension currently in place ; failure to follow action plan to resolve suspension b. No current system affiliation for validation of educational renewal requirements or skill competency INDEPENDENT RENEWAL IMPL: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM INFIELD SERVICE LEVEL UPGRADE POLICY In the event that a mutual aid request is made of a System ALS Provider to assist a BLS Provider, the care of the patient becomes the responsibility of the ALS Provider Agency responding. PROCEDURE 1. Upon receiving a mutual aid request, the responding ALS Agency must establish radio contact with medical control, advising of the nature of the request. 2. The responding ALS Provider may choose to continue the prehospital treatment of the patient in the BLS/ILS licensed vehicle as long as they transfer the required ALS equipment to the BLS vehicle for transport. 3. Upon gaining access to the patient, the ALS Provider must: a. reassess the patient; b. initiate patient care in accordance with the appropriate system protocols; c. document patient care on the system approved run report; d. maintain communication with medical control. INFIELD UPGRADE IMPL: 10/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMS LEAD INSTRUCTOR REQUIREMENTS POLICY The McHenry Western Lake County EMS System recognizes the importance of quality instruction in the coordination of educational programming for EMS personnel. In accordance with IDPH Rules and Regulations, we require a recognized EMS Lead Instructor to coordinate EMS training offered within the System for continuing education. ELIGIBILITY REQUIREMENTS FOR EMS LEAD INSTRUCTOR 1. Demonstrate current licensure within the State of Illinois as EMT, RN or MD. 2. Demonstrate a minimum of 4 years experience as an EMS provider. 3. Demonstrate a minimum of 2 years teaching experience in the adult classroom setting. (i.e., CPR or First Aid Instructor, ITLS, PHTLS, ACLS, PALS, assistant Instructor in EMT skill sessions, training officer, etc.) 4. Successfully complete the NAEMSE (National Association of EMS Educators) Instructor Course. The EMS Office is responsible for notifying IDPH of EMS Instructor candidates upon successful completion of all course requirements. RERECOGNITION OF EMS LEAD INSTRUCTOR LICENSURE 1. The individual must demonstrate to IDPH a letter of support from the EMS Medical Director indicating the successful coordination of EMS educational programming during the 4 year licensure period. 2. The individual must document a minimum of 10 continuing education hours annually. (Programs used to fulfill other professional continuing education requirements, i.e., EMT, nursing, may also be used to meet this requirement). 3. The EMS System Coordinator will validate the rerecognition requirements prior to submitting a renewal application to IDPH. LEADINSTRUCTOR IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM LICENSURE APPLICATION: ECRN, PHRN, EMD, FIRST RESPONDER/EMR POLICY The McHenry Western Lake County EMS System will submit documentation in accordance with IDPH Rules and Regulations for individuals who are eligible for IDPH EMS licensure issued without testing through the submission of an electronic application (transaction card). PROCEDURE 1. Upon completion of an approved IDPH course for recognition as an ECRN, PHRN, EMD or First Responder/EMR, the student will be asked to provide information necessary for registration with IDPH recognition and licensure/certification. 2. The student will be asked to provide the following information to the resource hospital: • Name • Residential Address (City, State and Zip Code) • Date of Birth • Social Security Number • Driver’s License Number • Validation of child support status as indicated on the IDPH Child Support Statement form 3. An electronic application will be completed with authorization from the EMS Medical Director and then submitted to IDPH for approval and processing by the EMS Department at the Resource Hospital. LICENSURE NON TESTING IMPL: 1/80; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM MANAGING DISRUPTIVE BEHAVIOR POLICY It shall be the policy of the McHenry Western Lake County EMS System that providers must act in an appropriate professional manner, while functioning in ANY capacity associated with the EMS System. Patients, students, staff members and other providers should not be subjected to physical, verbal or the effects of substance abuse by a patient, student, staff member or provider. Should any occur, the following guidelines shall apply: PHYSICAL ABUSE 1. Patients and others who are or who become physically abusive and who in doing so present danger either to themselves, or others including providers, may be restrained without order of a physician or the police. 2. Soft restraints and other non locking devices must be utilized. 3. With physician or police order, locking restraints, including handcuffs, may be used. 4. Where the patient is handcuffed prior squad arrival, the patient may be transported with the cuffs in place provided the police will be accompanying the patient or follow behind. 5. In ALL cases where a patient is restrained, the run report must reflect documentation of the incident. Providers must also document repeated distal neuro and circulatory checks. 6. Providers must refrain from becoming physically abusive except in defense of an attack. 7. The police and other appropriate agencies must be contacted as soon as possible. 8. Incident reports must be completed and sent to the Resource Hospital where appropriate. VERBAL ABUSE 1. Where patients or others become verbally abusive, providers should make every attempt to defuse such volatile situations without resorting to restraint. 2. Where the verbal abuse lead to physical abuse, the physical abuse guidelines should be followed. 3. Providers should not direct verbal abuse at a patient, bystander, student, staff member, another provider, or a member of another agency. 4. Appropriate documentation of all verbal abuse must be included on the run report. 5. Incident reports must be completed and sent to the Resource Hospital where appropriate. In all cases of physical, verbal or substance abuse, individual rights of privacy shall not be violated. Individuals should be afforded counseling as appropriate to the situation. Providers must be afforded “Due Process” as outlined in the Suspension Policy. DISRUPTIVE BEHAVIOR IMPL: 5/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM MEDICATION ADMINISTRATION and REPLACEMENT OR EXCHANGE POLICY It shall be the policy of the McHenry Western Lake County EMS System to provide medication management of specific prehospital emergencies administered by EMT-B’s, EMT-P's and PHRN's. SCOPE Medications may be administered to the patient as indicated by the assessment findings in accordance with appropriate scope of practice route in accordance with specific treatment protocols identified. PROCEDURE 1. Aseptic technique must be maintained. 2. Verify medication order: a. repeat med order to ECRN during hospital communication b. upon removal from drug box. c. upon removal from package. d. prior to patient administration. 3. Medications must be administered in dosaging allotments as specified by medical control/patient care protocols. 4. Medication administration must be documented on the patient run report: a. time medication administered. b. dose of medication administered. c. route of medication administered. d. patient response to medication administered. PATIENT ASSIST MEDICATIONS EMT-B/EMT-P/PHRN: Oral (PO) Sublingual Inhaled-MDI IM-Autoinjector EMT-P/PHRN: Subcutaneous/IM Injection Intranasal Intrarectal IV/IO HHN or ET REPLACEMENT or EXCHANGE OF CONTROLLED SUBSTANCES 1. Controlled Substances- (Fentanyl, Versed, and Morphine Sulfate) are to be exchanged or replaced in the Centegra Hospital Pharmacy (CHM or CHW). All other medications can be replaced and/or exchanged within the Pharmacy Pyxis system. 2. The EMS provider presenting to the Pharmacy must be able to provide identification of his EMS agency affiliation 3. Documentation required for replacement of a controlled substance administered during patient care must be presented to the Pharmacy. A green sheet or PCR is acceptable. The patient information section of the report/green sheet must be complete. 4. The pre-filled syringe, or vial / ampule with the administration syringe from which the administered dose was given must also be presented to pharmacy. Residual medication will be wasted by Pharmacy according to DEA procedure. 5. Out date exchanges must be presented with intact packaging by an EMS provider with appropriate identification. Controlled substance inventory is to be checked daily and logged in each agency. Any discrepancy in inventory requires the completion of an incident report with notification of the EMS System Coordinator MEDADM IMPL: 8/95; REV: 6/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM MODIFICATION OF AMBULANCE PROVIDER AGENCY SERVICE POLICY System provider agencies shall maintain compliance with system standards as reflected in their initial commitment to the system and the EMS System Plan. In the event there is a change in the process by which the provider agency provides EMS within their service area, the system must be notified. PROCEDURE 1. In the event that an approved system EMS vehicle will be taken out of service, the provider agency must notify the EMS System Coordinator at the Resource Hospital within 24 hours of the change in status. The information requested includes: a. IDPH license # of involved vehicle b. Reason for being taken out of service (i.e., normal maintenance, repair) c. Estimated time until the disabled vehicle is returned to service d. Any alteration in delivery of service as a result (i.e., replacement vehicle or non-transport response vehicle. 2. A “Request to Modify/Amend Previously Approved System Plan” form may be indicated for submission to IDPH. 3. In accordance with IDPH Rules and Regulations, 515.830, section h., a replacement vehicle may be used for 10 days without an IDPH inspection, provided IDPH has been notified of the use of the replacement vehicle by the second working day. 4. In the event a replacement vehicle is placed in service, it may be appropriate to transfer both BLS and ALS equipment from the disabled system vehicle to the replacement vehicle. However, this may still require inspection by the EMS System and the Regional EMS Coordinator. MODIFICATION IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMS MUTUAL AID AGREEMENTS POLICY The McHenry Western Lake County EMS System recognizes that occasions may occur, in which the need for additional equipment or manpower may be beyond the resources available to any one provider agency. Therefore, we support the use of mutual aid agreements through MABAS (Mutual Aid Box Alarm System) or PPERS (Private Provider Emergency Response System), to access additional manpower and equipment as indicated by a patient care scenario. GUIDELINES 1. Each EMS provider agency is to maintain a current MABAS or PPERS agreement, or other mutual aid document, as a component to their provider plan, within the EMS System. 2. In the situation in which mutual aid is provided by a non-system provider agency, the medical direction for that patient’s care will be provided by the corresponding EMS System Resource or Associate Hospital, in accordance with that system standard of care. 3. Any concerns regarding the management of the incident or the delivery of patient care, will be directed through the appropriate EMS System or EMS Agency. MUTUAL AID IMPL: 1/98; REV: 7/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM PATIENT ABANDONMENT BY SYSTEM PERSONNEL POLICY It shall be the policy of the McHenry Western Lake County EMS System that no patient shall be abandoned by any EMS service or provider. Abandonment includes that of an EMS Service or provider turning a patient over to a less qualified individual for the purpose of delivering patient care. PROCEDURE AND GUIDELINES 1. In the event that a transfer of patient care from one EMS service/provider to another is required, it is the responsibility of the initiating EMS service/provider to maintain patient care until the second EMS service/provider arrives on the scene. The receiving EMS service must be licensed to provide an equivalent or higher level of patient care. 2. The transfer of patient care must include a report of the patient's assessment findings and medical treatments/response to the receiving EMS service/provider. The patient's assessment and treatments must be documented on the EMS patient care report. 3. An ALS service may request approval for BLS transport on a case by case basis from medical control, in situations where hardship may exist and the patient condition deems appropriate for BLS level transport. 4. Each EMS Agency involved in providing assessment and treatment for the patient, must document their findings in a patient care report. PATIENT ABANDONMENT IMPL: 8/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM PATIENT'S RIGHT TO REFUSAL POLICY It shall be the policy of the McHenry Western Lake County EMS System to provide access to prehospital assessment and treatment 24 hours a day. However, System EMS providers shall recognize the patient's right to refuse prehospital care, in accordance with the following guidelines. PROCEDURES 1. In order to refuse prehospital assessment or treatment, the adult patient must be determined to be decisional. Patients who are obviously intoxicated, suffering from mental illness, suicidal or potentially so, homicidal or potentially so, under the influence of mind altering chemicals, or otherwise incapacitated such that they do not exhibit the ability to make sound judgement, are to be treated as though they imply consent and are not allowed to refuse treatment. 2. Patients who are minors, may not refuse treatment, unless the parent or legal guardian is immediately available to complete a refusal as outlined in #3. 3. Adult patients who are judged to be decisional, and who do not fall under the guidelines listed in #1, have the right to refuse any and all of the treatment/transport offered to them by the responding EMS agency. This includes the right to refuse transport to the closest medical facility. The EMS Provider is to follow the outline below, when a patient refuses care: a. Assess the patient condition as completely as possible; b. Discuss patient’s assessment findings with the patient; c. Offer the patient a treatment and transport plan of care; d. Recognize the potential risks to refusal of the treatment/transport plan of care; e. Document the assessment findings and the patient’s refusal of care through contact with medical control via recorded telemetry communication and in writing in the patient run report. Contact with medical control must be made while present with the patient at the scene; f. Advise the patient of the potential risks of not seeking treatment and the potential signs and symptoms to be alert to. Advise the patient and any witness of the need to seek medical attention immediately should their condition continue or become more pronounced; g. Provide the appropriate Release of Liability form for signature by the patient and a witness (form attached); h. Provide a follow-up instruction sheet if appropriate. The original copy (white) to be left with the patient upon being signed and witnessed; duplicate copy (yellow) to be attached to the EMS copy of the Release of Liability and forwarded to the EMS Resource Hospital (form attached); i. Document actions taken in f,g, and h in the patient run record. 4. EMS providers dispatched to the scene of a potential trauma or medical emergency must respond to assess the nature of the incident, the mechanism involved and the number of patients present. If there is no evidence of contributing mechanism and there are no complaints of illness/injury by the individuals involved the call may be terminated. Law enforcement personnel may not make this assessment on behalf of EMS. The response to the call should be documented by the responding EMS agency. Any indication of patient injury or illness indicates the need to complete a patient assessment on a System Run Report. If no transport is indicated or patient refuses transport, document the refusal as outlined in #3. 5. Patients should be transported to the closest full service facility, unless the patient is transported in accordance to the Regional Trauma Plan or a SEMSV (helicopter) is utilized. Should the patient refuse transport to the closest facility, a release of liability should be signed and witnessed, as outlined in #3. 6. Patients may be transported to the hospital of their choice, bypassing the closest facility, if based upon the information available to the physician in charge of the call, the patient's medical condition is such that the benefit of transport to a more distant hospital for appropriate medical treatment is not expected to increase the risk to the patient from transport to a more distant hospital. The decision to bypass the closest facility must be documented in writing and via telemetry communication with the base hospital. 7. In the event that a system provider is prohibited from transporting to a more distant facility in accordance with patient preference, due to local ordinance, bylaw or policy, the provider agency should establish contact with an ambulance service to provide transport to such patients. The initial responding agency is obligated to remain with the patient until the transporting ambulance arrives, providing medical treatment as required. The request for transport and all medical treatment administered must be documented on the run report. A Release of Liability should be obtained and documented as in #5. 8. In all cases, where question arises regarding the patient's right to refusal of EMS care, it is imperative that the EMS providers contact the base hospital, and provide treatment according to system medical direction. PTS RIGHT TO REFUSE IMPL: 3/79; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM RELEASE OF LIABILITY In consideration of the fact that I have: Refused First Aid care offered to me or the patient Refused transport to a medical facility which has been offered to me or the patient Refused transport to the nearest hospital after being advised that the welfare of the patient required prompt emergency care I do forever release and give up any claim, demand or action against _______________________________________, and any and all persons employed by or responding with any fire unit, rescue squad or ambulance unit, and do hereby COVENANT AND AGREE to hold such persons and entities harmless from any claim, demand, loss or action, by myself, the patient, or any person claiming by or through myself or the patient for any alleged act or omission in the care or treatment of the patient in compliance with this refusal. This release is binding on my heirs, executors, and assigns. I hereby acknowledge that I have been provided with a copy of the Notice of Privacy Practices on this date. Date ________________________________ Patient’s Name (print)___________________________________________________ Address ______________________________________________________________ City/State/Zip__________________________________________________________ DOB ________________________ Age _____________ Patient Signature______________________________________________________ Witness ______________________________ Relationship ____________________ Witness ______________________________ Relationship ____________________ Witness ______________________________ Relationship ____________________ RELEASE FORM IMPL: 12/97; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM PEAK CENSUS DISTRIBUTION POLICY The purpose of the Peak Census - Ambulance Transport Policy is to provide reasonable transport options for EMS agencies affected by high ED census in multiple hospitals within a defined geographical area. The intent of a coordinated transport distribution plan is to lessen the need for a specific hospital to implement Ambulance Diversion/Bypass actions. DEFINITION “Peak Census” occurs when a specific hospital is experiencing near capacity census with limited access to inpatient beds, critical care equipment, support resources and staffing which impact the management of patient care. The hospital surge capacity plan may have implemented patient admission to overflow space, which in turn provides a strain on available support resources and staffing. ACTION PLAN 1. Stricken hospital implements their internal PEAK Census response plan and updates the IDPH HHAN to reflect Peak Census Status 2. Assessment is made through review of the IDPH HHAN and direct contact between the stricken hospital and the surrounding hospitals regarding “Peak Census” status within the general geographic area; ED-to-ED communication evaluates concern for pending “Bypass” situations. 3. ED’s of stricken hospitals notify the EMS Coordinator of the internal hospital Peak Census response plan implementation. (Associate Hospital EMS Coordinator notifies the Resource Hospital EMS Coordinator to implement the plan). 4. EMS Agencies are notified of the activation of the EMS System Peak Census Distribution Plan for transport of EMS patients by the EMS System Coordinator from the Resource Hospital. 5. All hospitals will continue to accept EMS patients who are assessed to have BLS managed assessment findings. MCHENRY WESTERN LAKE COUNTY EMS SYSTEM PREHOSPITAL REGISTERED NURSE (PHRN) TRAINING/RECOGNITION POLICY It shall be the policy of the McHenry Western Lake County EMS System to approve a Registered Professional Nurse as a "Pre-hospital RN", and to allow that R.N. to perform ALS skills in the prehospital or interhospital phase of patient care within and according to the "SYSTEM" guidelines provided that he/she has successfully completed and documented the requirements listed below. GUIDELINES AND PROCEDURES 1. A course in extrication training which is based upon the National EMS Education Guidelines for EMT’s. 2. A course in telemetry and communications training which is based upon the National EMS Education Guidelines for EMT’s. 3. A course in dysrhythmia identification, therapeutic modalities, pharmacokinetics, intubation, defibrillation and management of a cardiac resuscitation as approved by the EMS Medical Director and which is in accordance with current American Heart Association Advanced Cardiac Life Support Standards (ACLS Course). 4. A course in trauma management: Trauma Nurse Specialist (TNS), Trauma Nurse Course Curriculum (TNCC), International Trauma Life Support (ITLS), Prehospital Trauma Life Support (PHTLS) or other equivalent course, as approved by the EMS MD. 5. A course in pediatric patient management: PALS, APLS or PEPP. 6. Current BLS Healthcare Provider CPR Training. 7. Successful completion of the "SYSTEM" Protocol Exam with a minimum score of 80%. 8. An interview with the EMS MD (may include megacode, oral exam, etc.). 9. Completion of a Field Internship (minimum 3 months) under the supervision of a licensed EMT-P or PHRN documenting proficiency of ALS prehospital patient care through a minimum of 25 hours patient contact time. NOTE: Field Internship time may be prorated based on current clinical experience. 6. Each EMS System will develop a distribution plan, which addresses preestablished transport destinations for the EMS agencies impacted by Peak Census at System Hospitals. 7. The EMS System Peak Census Distribution plan will address: • • • • • All unstable patients will be accepted by the closest ED facility regardless of Peak Census or Bypass statusOB patients who present in active labor or with complications will be transported to the closest facility regardless of Peak Census or Bypass status Consideration for transport of pediatric patients, when stricken facilities include a Pediatric ED center (EDAP Recognition). Transport requests for delivery to a facility other than the predetermined destination outlined in the plan, require medical control contact prior to leaving the scene enroute to the requested destination A procedure for notification of area ED’s and EMS agencies in both the implementation and the discontinuation of the Peak Census Ambulance Distribution Plan 8. Peak Census Ambulance Distribution concerns shall be addressed in accordance with the Region IX Intersystem/Inter-region Conflict Policy. PEAKCENSUS IMPL: 1/08; REV: 2/10 10. Upon successful completion of all educational requirements and the Field Internship, the PHRN will be recommended to IDPH for licensure recognition. 11. PHRN re-recognition shall be approved by the EMS MD in accordance with System Policy. 12. PHRN's may be suspended and will be afforded due process as outlined in 535.420 and 535.430 of the EMS Rules and Regulations. 13. PHRN's who choose not to seek re-recognition, may request Inactive Status or may allow their status to lapse. They may reapply and be approved by the following procedures outlined in System Policy Inactive Status. 14. PHRN's recognized in another system may be recognized within the McHenry Western Lake County EMS System provided they submit documentation and certificates from their primary system and complete the entrance exam as defined in Dual System Participation Policy. PHRN TRNG-RECOG. IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM PHRN APPLICATION NAME: ___________________________________________________________ (LAST) (FIRST) (MI) ADDRESS: ________________________________________________________ (STREET) _________________________________________________________________ (CITY) (STATE) (ZIP) PHONE: ( ) _________ (HOME or CELL) RN LICENSE #: ( )_____________________ (WORK) _______ _________ (ATTACH COPY) NAME OF SYSTEM FIRE DISTRICT, DEPARTMENT, RESCUE SQUAD, AMBULANCE SERVICE: ____________________________________________ REQUIREMENTS: (ATTACH DOCUMENTATION AS APPROPRIATE) 1. EXTRICATION COURSE ____ 2. TELEMETRY/COMMUNICATIONS COURSE ____3. ACLS OR EQUIVALENT ____ 4. PALS OR EQUIVALENT 5. TNS, TNCC, ITLS, PHTLS OR EQUIVALENT 6. CURRENT HEALTHCARE PROVIDER CPR CARD 7. PROTOCOL REVIEW 8. INTERVIEW WITH EMS MEDICAL DIRECTOR 9. INTERNSHIP OR PRIOR FIELD EXPERIENCE: (May require actual internship or letter from squad) PHRN APPLIC FORM MCHENRY WESTERN LAKE COUNTY EMS SYSTEM USE OF PHYSICAL RESTRAINTS POLICY Patients who become physically abusive and who in doing so present a danger either to themselves or others, including the EMS providers, may be restrained to insure their safety and a safe environment. PROCEDURE 1. Soft restraints may be utilized prior to making contact with medical control. 2. With physician order or police order, locking restraints, including handcuffs applied by the police, may be used. 3. In all situations where the patient is restrained with handcuffs, by a police officer, the patient may be transported with the handcuffs in place, provided the law enforcement officer accompanies the patient to the hospital during transport. The law enforcement officer may accompany the patient in the ambulance or follow behind the ambulance in his squad car. EMS must have the ability to release the locking device in the event of an emergency. 4. In ALL cases where a patient is restrained, the run record must reflect documentation of the incident, and repeated assessments of the distal neuro/circulatory status of the restrained extremities. 5. Access to the patient’s airway must not be compromised when choosing to apply physical restraints. RESTRAINT IMPL: 12/97; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM PHYSICIAN / NURSE AT THE SCENE POLICY It shall be the policy of the McHenry Western Lake County EMS System to recognize the assistance of a Physician and/or Nurse who renders patient care at the scene of an EMS incident. In dealing with this special situation the patient care must be provided according to the procedure established by the System. PROCEDURE 1. Physicians who are at the scene of a traumatic injury or medical emergency may choose to offer their service and direct patient care. The physician may be allowed to direct patient care, when the following are established. a. Evidence of proper identification; b. The physician must agree to accept responsibility for patient care and is willing to accompany the patient on transport to the hospital as documented on the EMS run record. c. Medical control is contacted and the physician on the scene confers with the ED Physician regarding the plan for patient care. 2. A licensed registered nurse or practical nurse who arrives at the scene of a traumatic injury or medical emergency may assist in the delivery of patient care, when the following guidelines are met: a. Evidence of proper identification b. Obtain a release accepting responsibility for patient care delivered and the willingness to accompany the patient on transport to the hospital if ALS procedures are performed, as documented on the EMS run record. c. Practices patient care within the limitations of their scope of practice. 3. EMS providers must not exceed their scope of practice in providing patient care to comply with the requests of a physician or nurse arriving at the scene. PHYS.RN SCENE IMPL: 8/95; REV: 2/10 McHenry Western Lake County EMS System Request for Reinstatement of EMT Licensure Policy Statement : In accordance with Section 515.640 of the Illinois Administrative Code, it shall be the policy of the McHenry Western Lake County EMS System to provide a means by which an EMS provider will be eligible to reinstate his/her Illinois EMT license, in the situation where the EMS license has been lapsed for less than 36 consecutive months. Guidelines and Procedure 1. The EMS provider must make a written request to the EMS System Medical Director explaining the intent to reinstate a lapsed license. Included with the request will be documentation proof of completion of continuing medical education and clinical requirements in accordance with the following IDPH EMS Rules/Regulations: Continuing education in accordance with Sections 515.560, 515.570 and 515.580 and EMT training in accordance with Section 515.500, 515.510 or 515.520 2. The EMS System Coordinator will validate the lapse date of the former EMT license and evaluate the education completed with the letter of request for reinstatement. 3. The EMT candidate will schedule an appointment with the EMS System Coordinator for competency testing (written and practical) appropriate to the level of licensure reinstatement being requested. 4. Upon completion of a comprehensive written and practical competency exam, the EMS System Coordinator will determine the specific need for remediation and develop a training plan to include both classroom and clinical education review. 5. At the completion of the remediation training plan the EMS System Coordinator will provide a final evaluation of the candidate’s performance indicating competency in practice to the appropriate level of licensure. The candidate will be recommended to the EMS System Medical Director, for validation of readiness to write the Illinois Department of Public Health approved exam for licensure. 6. The EMS System Medical Director will provide IDPH with a completed Reinstatement Request Form including the following information: - Proof of the candidates completion of continuing medical education and clinical requirements - Recommendation attesting to the applicant’s clinical qualification for retesting 7. The EMT candidate/applicant will be responsible for the reinstatement fee, (amount prescribed by IDPH ) and payable to the Illinois Department of Public Health. 8. The EMT candidate/applicant will then complete the testing process as directed by IDPH, which may include additional fees for testing. 12/11 caa rev 4/12 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM POSITION DESCRIPTION TITLE EMS ADMINISTRATIVE DIRECTOR DEPARTMENT EMERGENCY MEDICAL SERVICES NATURE AND SCOPE OF POSITION The EMS Administrative Director coordinates the administrative responsibilities of the McHenry Western Lake County EMS System, in coordination with the EMS Medical Director and EMS System Coordinator. The EMS Administrative Director adheres to system policies, procedures and standards of patient care in accordance with the Illinois EMS Act and its’ Rules and Regulations. PRINCIPAL RESPONSIBILITIES 1. Provides administrative representation to the EMS System on behalf of CHMcHenry as the Resource Hospital. 2. Supports the activities of the EMS System in accordance with System Policy and IDPH Rules and Regulations. 3. Maintains an awareness of current issues in EMS through ongoing communication with the EMS System Coordinator regarding information presented at Regional EMS committee meetings and State EMS Council. 4. Works with EMS Medical Director and EMS System Coordinator to facilitate the delivery of prehospital patient care within the McHenry Western Lake County System. PD-EMS ADMINISTRATIVE DIRECTOR IMPL: 5/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM POSITION DESCRIPTION TITLE EMS SYSTEM COORDINATOR DEPARTMENT EMERGENCY MEDICAL SERVICES NATURE AND SCOPE OF POSITION Coordinates the daily activities of McHenry Western Lake County EMS System, including training for EMS prehospital providers: EMT-Basic, EMT-Paramedic, Emergency Communication Registered Nurses (ECRN), Emergency Medical Responder (EMR), Emergency Medical Dispatcher (EMD) and Prehospital RN's (PHRN). Adheres to system policies, procedures, and standards of patient care in accordance with the rules and regulations of the Illinois Department of Public Health, Emergency Medical Services Act. PRINCIPAL RESPONSIBILITIES 1. Coordinate Emergency Medical Services training in cooperation with McHenry County College for EMR, EMT-Basic, EMD and EMT-Paramedic. Assists EMS Faculty in curriculum updates, syllabus development, course instruction and course evaluation. 2. Assists in the coordination of training for ED Physicians, ECRN's and System Providers for continuing education, disaster drills and seminars. 3. Assists the EMS Medical Director with the maintenance of the EMS System Policy/Procedure and Standard of Care Manual for the McHenry Western Lake County EMS System. Maintains a working knowledge of these procedures and the CHM/CHW EMS office (in accordance with the Emergency Medical Services Act, Rules and Regulations established by the Illinois Department of Public Health). 4. Work with Emergency Medical Service providers to facilitate the delivery of prehospital patient care within the McHenry Western Lake County EMS System. Communicate with EMS associates and EMS provider agencies regarding provider performance and quality of care issues. 5. Coordinate System Entry procedures and field internship experience for EMTBasic and EMT-Paramedic, ECRN and PHRN candidates. 6. Maintains updated information related to EMS licensure through the IDPH HHAN-EMS licensing database. 7. Serves as coordinator to the American Heart Association Community Training Center. 8. Maintains knowledge and skill proficiencies necessary to direct prehospital care relative to the patient's age specific needs. 9. Demonstrates knowledge of the principles of growth and development over the life span, and posses the ability to assess data reflective of the patient's status. Includes being able to interpret the appropriate information needed to identify each patient's requirements for treatments relative to the patient's age specific needs. 10. Participates in the EMS Quality Improvement Program. Provides direction for EMS Staff in developing focus areas for review. Coordinates QI educational reviews with system provider agencies as indicated based on data review, or specific occurrence. 11. Participates in Emergency Management/Disaster Preparedness Planning for organizationsl, regional and community preparedness response. 12. Participates in Associate performance appraisal process by evaluating specific EMS clinical job related functions/skills. 13. Actively participates in organizational development programs and encourages staff participation throughout the department. 14. Performs other duties as assigned. QUALIFICATIONS AND GUIDELINES Education Certification/ Registration: - Illinois Licensed EMT-Paramedic or RN-Required - IDPH EMS Instructor Certification-Required - ACLS certification-Required; Instructor Preferred - ITLS or TNS certification-Required; Instructor Preferred - CPR for Healthcare Provider-Required; Instructor Preferred - PALS certification-Required; Instructor Preferred Experience: - 3 to 5 years experience providing ALS patient care in the prehospital, ED or Critical Care setting. - 3 to 5 years experience as in EMS education or Quality improvement activitiesPreferred. Other: - Physical ability to perform functional requirements as detailed. PD-SYSTEM COORD IMPL: 12/96; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM POSITION DESCRIPTION TITLE ASSOCIATE EMS COORDINATOR DEPARTMENT EMERGENCY MEDICAL SERVICES NATURE AND SCOPE OF POSITION Coordinates the daily activities of McHenry Western Lake County Emergency Medical Services representing the Associate Hospital. Adheres to system policies, procedures, and standards of patient care in accordance with the rules and regulations of the Illinois Department of Public Health, Emergency Medical Services Act. PRINCIPAL RESPONSIBILITIES 1. Assists in the coordination of training for ECRN's and System Providers for continuing education, disaster drills and seminars. 2. Maintains a working knowledge of the McHenry Western Lake County EMS System Policy/Procedure and Standard of Care Manual and the operations of the CHM/CHW EMS office (in accordance with the Emergency Medical Services Act, Rules and Regulations established by the Illinois Department of Public Health). 3. Works with Emergency Medical Service providers to facilitate the delivery of prehospital patient care within the McHenry Western Lake County EMS System. Communicates with EMS associates and EMS provider agencies regarding provider performance and quality of care issues. 4. Assists in coordinating System Entry procedures and provisional field experience for EMT-Basic, EMT-Paramedic, PHRN and ECRN candidates as requested. 5. Maintains System EMS Run Records, communication tapes and logs. Provides access to records upon request. 6. Maintains information related to EMS licensure through the IDPH-HHAN EMS licensing database. 7. Maintains knowledge and skill proficiencies necessary to direct prehospital care relative to the patient's age specific needs. 8. Demonstrates knowledge of the principles of growth and development over the life span, and posses the ability to assess data reflective of the patient's status. Includes being able to interpret the appropriate information needed to identify each patient's requirements for treatments relative to the patient's age specific needs. 9. Coordinates the EMS Quality Improvement Program. Serves as System Liaison to the Region CQI Committee. 10. Actively participates in organizational development programs and encourages staff participation throughout the department. 11. Performs other duties as assigned. QUALIFICATIONS AND GUIDELINES Education Certification/Registration: - Illinois Licensed EMT-Paramedic or RN-Required - IDPH EMS Instructor Certification-Required - ACLS certification-Required; Instructor Preferred - ITLS or TNS certification-Required; Instructor Preferred - CPR for Healthcare Provider-Required; Instructor Preferred - PALS certification-Required; Instructor Preferred Experience: - 3 years experience providing ALS patient care in the prehospital, ED or Critical Care setting-minimum - 1 to 3 years experience as in EMS education or Quality improvement activitiesPreferred. Other: - - Physical ability to perform functional requirements as detailed. PDASSOC IMPL: 12/96; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM POSITION DESCRIPTION TITLE EMS EDUCATOR DEPARTMENT EMERGENCY MEDICAL SERVICES NATURE AND SCOPE OF POSITION Coordinates the educational programs offered to the prehospital care providers served by the McHenry Western Lake County EMS System, for the purpose of licensure renewal, skill proficiency and professional growth. PRINCIPAL RESPONSIBILITIES 1. This position integrates living the CHS values into each of the responsibilities of this job and daily communication with our customers and co-workers. 2. Develops educational goals as identified through needs assessment of prehospital providers or as indicated as a results of Quality Improvement studies. 3. Organizes an annual education calendar, to include the ALS CE and testing program, as well as additional programming designed to enrich the professional practice of prehospital patient care as an EMT-Basic, EMT-Paramedic, EMTIntermediate, ECRN, and Prehospital RN. 4. Participates in education and training, as a representative of Centegra Health System in coordination with Region IX EMS 5. Coordinates continuing education programs to include: room scheduling, curriculum design, assisting instructor scheduling and orientation, program registration, instructor evaluations, and program recognition through the appropriate agencies (AHA, ACEP, IDPH, etc.) 6. Develop a program of educational resources accessible to provider agencies associated with the McHenry Western Lake County EMS System. Maintain account of the utilization of this resource and the provider response to program presentation. 7. Applies principles of adult learning theory as well as growth and development over the life span in the design and delivery of educational programming. 8. Maintains knowledge and skill proficiencies necessary to direct prehospital care relative to the patient’s age specific needs. 9. Participates in new product evaluation, equipment updates and equipment skill proficiency training for prehospital providers and ECRN staff. 10. Actively participates in organizational development programs and encourages staff participation throughout the department. 11. Actively participates in the McHenry Western Lake County EMS System EMS Council to communicate educational programming goals and receive input from system provider agencies. 12. This position adheres to and is responsible for the safety standards of Centegra Health System including the completion of the mandatory organizational safety standards on an annual basis. 13. This position actively maintains confidentiality for our patients and their families as outlined in the CHS Patient Confidentiality Policy and shows the same level of respect for every Associate within CHS. 14. This position performs other duties as assigned. QUALIFICATIONS AND GUIDELINES Education Certification/Registration - Illinois Licensed EMT-Paramedic or RN-Required - IDPH EMS Instructor Certification- Required - ACLS certification- Instructor Preferred - BTLS or TNS certification- CPR for Healthcare Provider- Instructor Preferred Experience -3 years experience providing ALS patient care in the prehospital, ED or Critical care setting -1 to 3 years experience as an instructor in EMS education. Other - Physical ability to perform functional requirements as detailed. PD-EMS EDUCATOR IMPL: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM POSITION DESCRIPTION TITLE EMS AGENCY LIAISON NATURE AND SCOPE OF POSITION The EMS Agency Liaison functions as the primary contact between the EMS Provider Agency and the EMS System Resource Hospital and Associate Hospital for administrative communications regarding the delivery of patient care in accordance with established EMS System Policy and Procedure. As the primary contact for the EMS Provider Agency, he/she is the resource for the EMS Office in follow-up to any patient care issue. PRINCIPAL RESPONSIBILITIES 1. Attend the EMS Council meetings to provide communication representation between the EMS agency and the EMS System. 2. Represent the interests of the EMS Provider Agency to which he/she is affiliated, regarding the ongoing management of prehospital patient care within the System. 3. Facilitate agency specific EMS training with the EMS System for IDPH recognition site code application. 4. Assist the EMS System Coordinator/Associate EMS Coordinator in follow-up of EMS training, QI issues or patient care concerns as indicated. 5. Communicate clinical progress for current provider agency students enrolled in EMS coursework to appropriate leadership within the EMS Provider Agency structure, to support the student's learning. 6. Participate in EMS committee assignments as indicated, for the ongoing development of quality prehospital care, ie. product evaluation, policy/procedure revision, etc. 7. Coordinate the System Entry process from the agency perspective, for EMS providers new to the EMS System. 8. Maintain and validate training records necessary for the licensure renewal of EMT-B system providers. The records are to be submitted to the EMS System, as requested to facilitate the licensure renewal process. 9. Facilitate the registration process for EMS members enrolling in EMS courses, ie. MCC classes, ACLS, ITLS, PALS, etc. 10. Maintain apparatus inventory for all EMS vehicles per system policy and coordinate EMS vehicle inspections with IDPH and the EMS System. PD-LIAISON IMPL: 9/75; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM POSITION DESCRIPTION TITLE EMS MEDICAL DIRECTOR/ASSOCIATE EMS MEDICAL DIRECTOR DEPARTMENT EMERGENCY MEDICAL SERVICES PURPOSE To outline the roles and responsibilities of the McHenry Western Lake County EMS System Medical Director / Associate Medical Director. NATURE AND SCOPE OF POSITION The EMS Medical Director coordinates the administrative activities of the McHenry Western Lake County EMS System through CH McHenry Resource Hospital, in accordance with the Illinois EMS Act and its’ Rules and Regulations. The EMS Medical Director will ensure that the training and continuing education, and the delivery of prehospital patient care, at all level, meets the guidelines of the Illinois Department of Public Health (IDPH) and the McHenry Western Lake County EMS System. The EMS Medical Director must: 1. Be a graduate of an approved, accredited medical school 2. Be licensed to practice medicine in all of its branches. 3. Be licensed to practice medicine in the State of Illinois. 4. Be certified by the American Board of Emergency Medicine or the American Board of Osteopathic Emergency Medicine. 5. Demonstrate experience in the prehospital setting with an ALS EMS provider agency. 6. Have completed an approved residency program in emergency medicine or have extensive critical or emergency care experience. 7. Have completed, within six months of appointment, an IDPH-approved EMS Medical Director’s course (ACEP – Principles of EMS Systems – A course for Medical Director or Baste station Course – National Association of EMS Physicians [NAEMSP]). 8. Have experience in an EMS vehicle, or be willing to make provisions to gain experience in the vehicle. 9. Be thoroughly knowledgeable about and able to demonstrate all skills including extrication as presented in the EMT initial training programs at all levels. 10. Have or make provisions to gain experience instructing students at a level up to and including EMT-Paramedic and Prehospital RN. RESPONSIBILITIES 1. The EMS Medical Director shall establish Standing Orders for the delivery of prehospital patient care within the McHenry Western Lake County EMS system, in coordination with the Regional EMS Advisory Board. 2. The EMS Medical Director shall establish system policies and procedures to direct the delivery of prehospital patient care within the McHenry Western Lake County EMS System. 3. The EMS Medical Director shall establish an inventory of EMS medications and supplies for all provider agencies associated with the McHenry Western Lake County System. 4. The EMS Medical Director shall be involved in the development of curriculum and assessment processes for EMS training programs, including validation of didactic and clinical competency for those who complete the program. 5. The EMS Medical Director shall appoint an Associate EMS Medical Director, who shall assume the responsibilities as designated by the EMS Medical Director in maintaining the administrative operations of the System. 6. The EMS Medical Director, or Associate EMS Medical Director, will participate as a member of the Region IX EMS Advisory Board as a member of the EMS Medical Director’s Committee, being available to serve as Board Chair as elected by the membership. 7. The EMS Medical Director or Associate EMS Medical Director will represent the MWLEMS System to the Region IX Trauma Advisory Board and EDAP meetings as indicated. 8. The EMS Medical Director, or Associate EMS Medical Director, will be recognized as a Faculty member through McHenry County College for program instruction in all levels of EMS training, as well as member of the EMS Advisory Committee for program development. 9. The EMS Medical Director/Associate EMS Medical Director will provide medical direction for additional educational programming to include – International Trauma Life Support (ITLS-ACEP), Advanced Cardiac Life Support (ACLS-AHA), and Pediatric Advanced Life Support (PALS-AHA). 10. The Associate EMS Medical Director shall assume all responsibilities of the EMS Medical Director, in his/her absence. STANDING EMS MEETING COMMITMENTS EMS System Meetings • EMS Provider Council – every other month 4th Thursday (9:00 am – 11:00 am) – Rotating EMS provider sites • MCC EMS Advisory Committee – annual meeting – other meeting time as needed • McHenry County Fire Chiefs – meet monthly – EMS MD one time annually (1st Monday of every month – 6:00 pm) Region Meetings • Region IX EMS Advisory Committee – quarterly meeting – Tuesday morning 9:00 am • Region IX Trauma Advisory Board – quarterly meeting – Wednesday evening 6:00 pm IDPH Meetings • ICEP EMS Forums – quarterly meetings preceding EMS Advisory Board schedule (quarterly) • ICEP EMS Medical Directors – quarterly • IDPH Governors Advisory Council – quarterly – Springfield PD-EMS MEDICAL DIRECTOR 5/10; REV: 7/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM POSITION DESCRIPTION EMS PRECEPTOR TITLE NATURE AND SCOPE OF POSITION: In an effort to provide a quality prehospital experience to the EMS student/probationary member, the EMS Preceptor will assist with the prehospital training, supervision and evaluation of skills performed by students enrolled in the McHenry Western Lake County EMS system training programs and probationary members of the system. A preceptor demonstrates critical thinking in initiating patient care protocols, leadership, and clinical proficiency; and serves as a mentor to the student/probationary EMT. REQUIRED QUALIFICATIONS: • • • • Completion of Preceptor Orientation Minimum one year experience with the McHenry Western Lake County EMS System Letter of recommendation from Chief/Department EMS Coordinator/approval by EMS EMS Medical Director/EMS System Coordinator RECOMMENDED QUALIFICATIONS: • • Advanced Cardiac Life Support (ACLS) Pediatric Advanced Life Support (PALS) RESPONSIBILITIES: 1. Assists the student/probationary member in the development of patient assessment techniques, communications, and documentation practices, overall patient management and other technical skills, while he/she makes the transition to the leadership role. 2. Maintains an ongoing awareness of the EMS student’s advancing skill level and communicates need for remediation to the EMS Staff. 3. Working knowledge of the goals and objectives of the EMS training/probationary program. 4. Communicates progress of skills to student/probationary member and EMS staff, both written and verbal summary. 5. Responsible for the quality of patient care delivered. Expected to assume management of patient care at any time the student/probationary members does not provide appropriate care in a timely manner. PD-EMS PRECEPTOR IMPL: 10/99; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM PROVIDER AGENCY SYSTEM ENTRY POLICY It shall be the policy of the McHenry Western Lake County EMS System to receive applications for Provider Agency System affiliation. Upon completion of the System requirements, the Provider Agency would be recognized as a participating member of the System. PROCEDURE 1. EMS Provider Agencies petitioning for System affiliation must submit an EMS System Provider Application form to the EMS System Coordinator at the Resource Hospital. This application form addresses all of the criteria specified in the IDPH EMS Rules and Regulations. 2. EMS Provider Agencies must agree to System manpower requirements, System Policies and Procedures and Standards of Care. In accordance with IDPH EMS Rules and Regulations all levels of service must respond to EMS calls with a minimum of two (2) Illinois licensed EMT’s. In the situation in which an agency is an ALS provider, the agency must respond with a minimum of one EMT-P or PHRN, available for patient care whenever possible. This staffing will provide the patient with the optimal prehospital care during transport. 3. System application forms have been developed by IDPH and must be completed by any Provider Agency seeking system affiliation. The application will not be forwarded to IDPH for addition to the McHenry Western Lake County EMS System until plan agreement is complete. This includes all personnel have been recognized as System providers and all EMS vehicles have been inspected by the EMS Medical Director/designee and the Regional EMS Coordinator to meet the System inventory standards. PROVIDER AGENCY ENTRY IMPL: 12/97; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM QUALITY ASSURANCE / QUALITY IMPROVEMENT The McHenry Western Lake County EMS System is committed to quality patient care. To assure this, the following policy and procedures for adhering to that policy will be in effect. POLICY It shall be the policy of the McHenry Western Lake County EMS System that quality patient care will be the number one priority of the EMS System. ALL members of the System, including but not limited to EMS Staff, Physicians, Nurses, ED Techs, Administrators, and Providers, must constantly strive to provide the best patient care possible. To assure this, the following system will be implemented for Quality Improvement (QI) and for incident follow-up. PROCEDURE 1. ALL runs must be documented on the appropriate patient care report form. 2. The patient care report original becomes a part of the patient's medical record. A copy is retained by the transporting EMS Agency. 3. Specific runs, in which the documentation of patient care warrants special notice, (e.g., drug error), will be followed up by the either the Associate Hospital EMS Coordinator, Associate Hospital EMS Medical Director and/or the Resource Hospital EMS Coordinator and EMS Medical Director. 4. Specific Occurrences, which may include but not be limited to treatment or transport issues concerning medication administration, medical direction, radio communication, patient follow-up information, or commendations regarding patient treatment, MUST be documented on the OPPORTUNITY TO IMPROVE FORM (attached). A copy must be sent to the EMS Coordinator at CHM or CHW. Follow-up regarding performance improvement/educational review with EMS agency providers will be coordinated by EMS System Coordinator or Associate EMS Coordinator. 5. Special Quality Assurance meetings may be scheduled by the EMS Medical Director as he/she determines the need for such a meeting. The structure of such meeting to be left to the discretion of the EMS Medical Director and is to be focused on performance improvement as related to EMS practice standards and privileges. QUALITY ASSURANCE IMPL: 5/82; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM OPPORTUNITY TO IMPROVE All information on this form, including appended materials is confidential, and, except for EMS System/hospital/quality review activities may not be disclosed. This report is a quality review tool to be used solely in the course of internal Quality Control for the purpose of improving the quality of patient care and the safety of our environment for patients, EMS providers and hospital associates. Date Concern Identified: ______________________________________ Time: _____________ Individual Initiating Report: _______________________________________________________ Department Involved: __________________________Date of Incident: ___________________ Received by: CHM EMS ___________ CHW EMS ___________ NATURE OF REVIEW: _____ COMPLIMENTARY _____ COMMUNICATIONS _____ PATIENT INJURY _____ EQUIPMENT/PROCEDURE _____ MEDICATION _____ REQUEST FOR PT. FOLLOW-UP _____ OTHER __________________________________________ (specify) BRIEF DESCRIPTION: (Include date of occurrence)______________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ RESOLUTION/FOLLOW-UP: ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ SEND WITHIN 48 HOURS TO: CHM EMS or CHW EMS OPPORTUNITY McHENRY WESTERN LAKE COUNTY EMS SYSTEM RADIO REPORT POLICY It shall be the policy of the McHenry Western Lake County EMS System that where possible prehospital and interhospital patient care, including those patients refusing treatment, must be documented via radio transmission to the base hospital. The following procedures will serve as guidelines: GUIDELINES AND PROCEDURES 1. All System EMS Agencies must maintain two means of communication capability to include MERCI and/or cellular phone or telemetry radio. 2. As appropriate to the situation, contact the base hospital (CHM, CHW, or Good Shepherd) utilizing the MERCI channel or cellphone. When cellular contact is not available, or in cases of minor injury where radio traffic allows, MERCI may be used for transmission of patient information. 3. The base hospital will provide an ECRN or ED physician recognized by the System to receive the patient report and provide medical orders as indicated. The ECRN will communicate the EMS patient report to the ED physician in charge. The ECRN may provide medical orders in accordance with System policy and Standards of Care. 4. The ECRN/ED physician will document EMS patient report information the McHenry Western Lake County EMS System Report Form. 5. Radio transmission should be brief but accurate, and should follow the Standard Data Transmission Format. 6. The base hospital must be notified of changes in patient condition. 7. Courtesy calls to receiving facilities should be made by the transporting ambulance. 8. When ambulances are transporting patients and they cannot maintain contact with the base hospital, or when unable to reach the base hospital, they may act under protocol. The transport ambulance should also attempt to contact the receiving facility and may accept orders from them after explaining their situation. 9. All refusals should be documented on a telemetry channel by cellular phone PRIOR to leaving the scene. 10. Patient confidentiality MUST NOT BE violated. The patient may consent to his/her name being used via cellular phone for the purpose of gathering previous records. 11. In a disaster situation, transmission MUST be limited to number of patients and general patient conditions. MERCI radio or a dedicated recorded phone line would be used. RADIO REPORT IMPL: 5/80; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM REPORTING ABUSE AND/OR NEGLECT POLICY The State of Illinois specifies EMS responders as mandated reports of abuse and/or neglect. It is the policy of the MWLCEMS System that EMS providers shall provide immediate, effective assistance and medical treatment for victims and witnesses of domestic or personal violence, abuse or neglect. Persons protected by the Illinois Domestic Violence Act of 1986 include: • • • • Persons abused by a family or household member Adults with disability who are abused, neglected or exploited by a family or household member. Minor children or dependent adult in the care of family or household member or legal guardian. Person residing or employed at a private home or public shelter which is sheltering an abused family or household member. PROCEDURES Child Abuse/Neglect – children suffering from suspected abuse or neglect shall not remain in an environment of suspected abuse or neglect. 1. Children are defined as under eighteen years of age, unless legally emancipated by marriage, pregnancy, entry into a branch of the U.S. Armed Forces, or legal proclamation. 2. EMS personnel are required by law to report suspicions of child abuse/neglect. 3. All EMS personnel having reasonable cause to believe a child known to them in their official or professional capacity may be an abused or neglected child shall report the circumstances to Illinois Department of Children and Family Services (DCFS) upon completion of patient care. 4. Initial reports shall be by DCFS hotline: 1-800-252-2283. Reports shall be confirmed in writing to the appropriate Child Protective Services Unit on forms provided by DCFS within twenty-four (24) hours of the initial report. These forms are available in the Emergency Department of all system hospitals. 5. EMS personnel shall also report their suspicions to the Emergency Department physician at the receiving hospital. 6. If child abuse/neglect is suspected and parents and/or esponsible adults are uncooperative and/or refusing transport, notification of the local police authority is indicated. Request that the child be placed in protective custody pending medical evaluation at the Emergency Department. If the police refuses to assume protective custody, request they remain on the scene, while medical control contact is established. Request the medical control physician place the child under protective custody pending medical evaluation at the ED. Once protective custody is secured, transport the child. 7. In the event of the death of a child suspected to be related to abuse/neglect EMS personnel shall, in addition to DCFS, notify the local coroner or medical examiner. Elder Abuse/Neglect 1. All EMS personnel who have reasonable cause to believe a geriatric patient known to them in their official or professional capacity may be abused or neglected shall report the circumstances to the appropriate authorities upon completion of patient care. 2. Reports shall be made to: • Resident of nursing home/extended care facility – 1-800-252-4343 • Not in a nursing home or extended care facility – 1-800-252-8966 (Note: The emergency phone lines may not be staffed 24/7; leave a message.) 3. EMS personnel shall also report their suspicions to the ED physician at the receiving hospital. 4. If there is reason to believe the geriatric patient has been abused and/or neglected, EMS personnel shall make every reasonable effort to transport the patient. Domestic Assault/Violence 1. All EMS personnel who have reasonable cause to believe a patient is the victim of domestic assault and/or violence are required by law to provide immediate and appropriate referral information to that patient. This requirement may be fulfilled by the receiving hospital. In the event of a non-transport, the information shall be provided by the EMS personnel at the scene. Agencies which may provide information and assistance: Family Services for McHenry County (815)385-6400 McHenry County Crisis Line (800)892-8900 REPORT ABUSE IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM REPORTING OF SUSPECTED CRIMES/PRESERVATION OF EVIDENCE POLICY It shall be the policy of the McHenry Western Lake County EMS System to work cooperatively with local and state agencies in the recognition and reporting of suspected crimes, with consideration to the practices of law enforcement in their need to collect evidence related to the alleged offense. PROCEDURE 1. EMS providers must maintain the obligation to scene safety. Any situation which presents with a risk of danger to the EMS provider should be secured by the appropriate authority prior to patient contact. 2. Patients who are victims of a crime or suspected criminals must receive care equal to any other patient. 3. EMS providers who arrive at a scene and suspect that a crime has been committed, MUST report the suspected crime to the appropriate agency at the earliest opportunity. These scenes include, but are not limited to: a. child abuse b. spousal abuse c. elder abuse d. battery e. drug abuse f. suspicious death 4. In any situation where a possible crime may have occurred, caution must be taken by the EMS providers to preserve the evidence present at the crime scene. Patient care must not be compromised, but should be provided with regard to the surrounding environment. REPORTING SUSPECTED CRIME IMPL: 1/98; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM UNSTOCKED RESERVE AMBULANCE POLICY It shall be the policy of the McHenry Western Lake County EMS System to define the notification process utilized for activation and deactivation of an unstocked reserve ambulance. An unstocked reserve ambulance may be put into service in order to maintain response times and patient care, when a primary ambulance unit is out of service. It is widely understood that the use of these vehicles will reduce the need for mutual aid response, which allows neighboring communities to maintain their level of service without interruption to their specific operational plan. System Provider agencies may maintain an unstocked reserve ambulance, as long as the ambulance is currently licensed and meets the KKK-A-1822 specifications with the exception of the patient care equipment and supplies. Licensing of these vehicles requires an approved waiver from IDPH. Each situation, which requires either activation or deactivation of the vehicle, must include notification to the EMS System. The provider agency must assure that ALL REQUIRED SYSTEM AND IDPH EQUIPMENT AND SUPPLIES WILL BE ON THE VEHICLE BEFORE IT IS PUT INTO ACTIVE SERVICE. The McHenry Western Lake County EMS System reserves the right to inspect the vehicle once it is placed into service. PROCEDURE 1. The System Provider Agency maintaining the unstocked reserve ambulance will have a written policy defining the circumstances under which the vehicle will be placed into active service. 2. The MWLCEMS EMS System Coordinator will be notified of the activation of the unstocked reserve vehicle within (1) one business day. 3. The “Notification Form, Unstocked Reserve Ambulance Activation/ Deactivation” will be completed and faxed to the EMS office whenever activation/deactivation occurs. 4. The MWLCEMS will inspect the vehicle if it is to be in service for a period of 10 days or more. 5. The MWLCEMS will monitor and track the use of the unstocked reserve vehicle. 6. The System Provider Agency will have a plan to bring this vehicle into compliance with a fully stocked vehicle within 2 years of the date of IDPH approval for the first waiver. Compliance will be demonstrated by an action plan outlining the budget for the purchase of 50% of the supplies/equipment within the first 12 months of designation as an unstocked reserve vehicle. RESERVE AMBULANCE IMPL: 2/09; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM NOTIFICATION FORM: UNSTOCKED RESERVE AMBULANCE ACTIVATION/DEACTIVATION ACTIVATION Date and time of activation: __________________________________________ Date/Time EMS System notification: ___________________________________ EMS Office Fax: 815/759-8045 EMSSC Pager #: 815/903-6214 Vehicle being temporarily replaced: _________________________________ Station Address: _________________________________________________ _________________________________________________ Vin #________________________Make:___________License #____________ Reason for activation: How long do you anticipate the reserve vehicle to be active? _______________ Provider Agency Representative Signature:_____________________________ In signing this form I am verifying that all required supplies and equipment have been placed on the reserve vehicle, as defined by the McHenry Western Lake County EMS System and IDPH. Patient care being delivered by this vehicle will be provided at the same level of service as the vehicle being temporarily replaced. DEACTIVATION Date and time of deactivation: ________________________________________ Date and time of EMS System notification: _____________________________ EMS Office Fax: 815/759-8045 EMSSC Pager #: 815/903-6214 Vehicle being returned to service: Vin #________________________Make:_____________License #__________ Provider Agency Representative Signature: _____________________________ In signing this notice, I am verifying that all required supplies and equipment have been returned to the vehicle named above, which is now able to return to service in accordance with our Agency system plan. RESERVE AMBULANCE NOTIFICATION FORM IMPL: 2/09; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM RESOURCE HOSPITAL OVERRIDE POLICY CHM, as the Resource Hospital, may exercise Supervisory Control, and override the orders of the Associate Hospital when the EMS Medical Director, or ED physician believe such orders are in direct conflict with appropriate patient care or with the EMS System Protocol. Whenever Supervisory Control is utilized, the ED physician and ECRN MUST complete and submit an Opportunity to Improve form to the EMS office. Follow-up MUST include review by the EMS Medical Director and, if indicated, the ED physician providing the medical direction. RESOURCE HOSPITAL OVERRIDE IMPL: 10/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM SPINAL IMMOBILIZATION CRITERIA DEFINITION OF SPINAL IMMOBILIZATION Complete spinal immobilization includes the immobilization of the patient using a long board with straps, stiff cervical collar, and head immobilization device (head blocks or towel rolls) secured to the board and the patient's head. Complete spinal immobilization may be applied to the supine patient, the standing patient or to the seated patient (utilizing the KED). INDICATIONS FOR COMPLETE SPINAL IMMOBILIZATION 1. Mechanism of Injury - unrestrained occupant of MVA - vehicular damage with compartmental intrusion in patients seating space - MVA > 20mph with vehicular damage - Victim of fall > 2x's the patient's height 2. Assessment (in conjunction with mechanism) by physical exam - Patient c/o of pain, discomfort, tenderness, tingling, numbness, stiffness or burning to the neck, shoulders, spine - Sensory, Motor, Vascular deficit suspicious of spinal injury - Multiple system injuries or findings of distracting injury or pain - Altered LOC (chemical/trauma) 3. IF IN DOUBT COMPLETE SPINAL IMMOBILIZATION SHOULD BE APPLIED Documentation of the method of application of spinal immobilization should be evident in the patients run report. Situations which may NOT indicate the application of complete spinal immobilization. 1. MVA, patient ambulatory at the scene without evidence of indicated mechanism or assessment findings for spinal injury. 2. MVA or other trauma, demonstrating an isolated injury without evidence of assessment findings indicating spinal injury. 3. Syncopal event, in which patient was already seated or supine, prior to the syncope. 4. Syncopal event, in which patient was assisted to a supine position by a bystander or crew member. 5. Non-traumatic back pain or back spasm. 6. Isolated minor head laceration/injury without mechanism indicative of spinal injury. The EMS run report must reflect the negative assessment findings, a history non-suggestive of a mechanism or patient refusal, with refusal of treatment consent attached, if spinal immobilization is not applied. SPINAL IMMOBILIZATION IMPL: 8/95; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM SYSTEM PARTICIPATION SUSPENSIONS (IMMEDIATE SUSPENSIONS) POLICY It shall be the policy of the McHenry Western Lake County EMS System that the EMS Medical Director (EMS MD) may immediately suspend from participation within the system any EMT or provider if he/she finds that the information in their possession indicates that the continuation in practice by an EMT or provider would constitute an imminent danger to the public. The suspended EMT or individual provider shall be issued an immediate verbal notification followed by a written suspension order to the individual or individual providers by the EMS MD which states the length, terms and basis for the suspension. 1. Within 24 hours the EMS MD shall deliver to IDPH a copy of the suspension order and copies of any written materials which relate to the EMS MD’s decision to suspend the EMT or provider. 2. Within 24 hours the suspended EMT or provider may deliver to IDPH a written response to the suspension order and copies of any written materials which the individual or individual provider feels relates to the response. 3. Within 24 hours of receipt of the suspension order or the EMT’s response, whichever is later, IDPH shall determine if the immediate suspension should be stayed or continued pending the individual or provider’s opportunity for a hearing or review, OR whether the suspension should continue during the course of the hearing or review. IDPH shall issue this determination to the EMS Medical Director, who shall immediately notify the suspended EMT or provider. 4. Upon the action of an immediate suspension, the suspended EMT or provider has the right to bypass the local review board and go directly to the State EMS Disciplinary Review Board. SYSTEM IMMEDIATE SUSPENSION IMPL: 1/80; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM SYSTEM SUSPENSION POLICY It is the policy to afford all McHenry Western Lake County EMS System participants the latitude to perform their work, so long as it is within the guidelines of the EMS ACT, IDPH Rules and Regulations and the System Policies and Procedures. Where participants fail to meet such guidelines and/or standards, they may be suspended from practice of their EMS skills. PROCEDURE 1. An EMT/PHRN/ECRN may be suspended for one or more of the following: a. Failure to meet continuing education requirements; b. Violation of the EMS Act, Rules and Regulations; c. Failure to maintain proficiency in the provision of basic or ALS services; d. Failure to comply with the provisions of the System's Program Plan approved by the Department; e. Intoxication or personal misuse of any drugs or the use of intoxicating liquors, narcotics, controlled substances, or other drugs or stimulants in such manner as to adversely affect the delivery, performance or activities in the care of patients requiring medical care; f. Intentional falsification of any medical reports or order, or making misrepresentations involving patient care; g. Abandoning or neglecting a patient requiring emergency care; h. Unauthorized use or removal of narcotics, drugs, supplies or equipment from any ambulance, health care facility, institution or other work place location; i. Performing or attempting emergency care, techniques or procedures without proper permission, licensure, education or supervision; j. Discrimination in rendering emergency care because of race, sex, creed, religion, national origin or ability to pay; k. Medical misconduct or incompetence, or a pattern of continued or repeated medical misconduct or incompetence in the provision of emergency care; l. Violation of the System's standard of care; m. Physical impairment of an EMT/PHRN/ECRN to the extent that he/she cannot physically perform the emergency care and life support functions for which he/she is licensed, as verified by a physician, unless the EMT/PHRN/ECRN is on inactive status; n. Mental impairment of an EMT/PHRN/ECRN to the extent that he/she cannot provide appropriate judgement, skill and safety for performing emergency care and life support functions for which he/she is licensed, as verified by a physician, unless the EMT/PHRN/ECRN is on inactive status. 2. The EMS Medical Director shall provide the EMT/EMS provider with a written explanation of the reason for suspension; the terms, length and condition of this suspension; the date the suspension will commence; and the opportunity to request a hearing of the Local System Review Board. a. Notification of an impending suspension will be made in writing by the EMS Medical Director and delivered via certified mail to the involved EMT/EMS provider. b. The EMT/EMS provider will have 15 days from date of receipt of notification to respond to the opportunity for a Local System Review Board hearing. The request must be made in writing to the EMS Medical Director. c. If the EMT/EMS provider requests to be heard before a Local System Review Board, a hearing must commence as soon as possible, but at least within 21 days after receipt of the written request for the hearing. d. If the EMT/EMS provider chooses to be heard before the Local System Review Board, he/she must select 3 members from the list provided by the Resource Hospital, one of whom must be an ED Physician knowledgeable in EMS; an EMT; and one of whom is of the same professional category as the individual requesting the hearing. e. The EMT/EMS provider may waive their option for a local hearing and seek direct review of the EMS Medical Director’s suspension order by the state EMS Disciplinary Review Board. 3. When a Local System Review Board is convened: a. The EMS Medical Director will arrange for a certified shorthand reporter to make a stenographic record of the hearing and prepare a transcript of the proceedings. b. The transcript and all documents or materials submitted as evidence during the hearing, along with the system review boards written decision shall be retained by the EMS System. c. The EMS System shall implement the decision of the Local System Review Board, unless the decision is appealed to the State EMS Disciplinary Review Board. d. The Local System Review Board shall state its decision to affirm, modify or reverse the suspension order. The decision will be delivered via certified mail or personal service to the EMS Medical Director and the EMT/EMS Provider who requested the hearing within 5 business days following conclusion of the hearing. e. The EMS Medical Director shall notify IDPH in writing within 5 business days after the board’s decision to either uphold, modify or reverse the EMS Medical Directors suspension order. The notice shall include a statement detailing the duration and grounds for the suspension. 4. The EMS Medical Director shall have the opportunity to request a review by the State EMS Disciplinary Review Board, if the Local System Review Board modifies or reverses the initial suspension order. 5. The EMT/EMS Provider has the opportunity to request a review of the Local System Review Board decision by the State EMS Disciplinary Review Board. 6. Request for review by the State EMS Disciplinary Review Board, shall be submitted in writing to the Chief of IDPH, Division of EMS & HS, within 10 days of receipt of the Local System Review Board decision or the EMS Medical Directors suspension order. A copy of the board’s decision or suspension order shall be enclosed. SYSTEM SUSPENSION IMPL: 1/80; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM SYSTEM REVIEW BOARD EMERGENCY PHYSICIANS Joe Keenan, M.D. Linda Furlan, D.O. ECRN Peter Koenig, R.N. (CHM) Joyce Kirk, R.N. (CHW) PREHOSPITAL RN Kelly Monestero, R.N. (FFL) Karen Battaglia, R.N. (Fox Lake) EMT-PARAMEDIC Cynthia Tomusiak, EMT-P (Fox Lake) Nathaniel Burns, EMT-P (Woodstock) Mike Kempster, EMT-P (McHenry/Fox Lake) Allen Fink, EMT-P (A-TEC) EMT-B Gene Sankey, EMT-B (Woodstock) Al Thennes, EMT-B (McHenry) Dennis Krenz, EMT-B (Cary) Jay Marshall, EMT-B (Richmond) SYSTEM REVIEW BOARD IMPL:12/97; REV: 11/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM SYSTEM-WIDE CRISIS MANAGEMENT POLICY It shall be the policy of the McHenry Western Lake County EMS System to provide prehospital care to the patients within our service area to the extent that our resources provide. In the event of a system-wide crisis, the Resource Hospital will evaluate the scope of service required to effectively manage the patient care needs, as identified by the prehospital provider agency responding to the event. GUIDELINES 1. A system-wide crisis is defined as a scenario which creates a demand for patient care services which cannot be effectively managed by the resources available within the system at that particular point in time. This may include, but not limited to a mass casualty scenario, a natural disaster, an event of chemical/biological terrorism or pandemic disease outbreak. 2. The Resource Hospital may be notified by the EMS provider directly or by the Associate Hospital receiving report of the specific event, of the nature of the incident and the scope of services required to effectively manage the patients presenting for treatment. In the event of disease outbreak symptom surveillance, IDPH/CDC commuications may create the trigger for crisis response. 3. If the nature of the crisis event is such that the System resources cannot effectively provide the services required for patient care, the Resource Hospital will notify Region IX RHCC for additional support as accessible through activation of the Region IX Disaster Plan or IDPH Hospital Emergency MOU. 4. Documentation and follow-up will be maintained in accordance with the IDPH Rules and Regulations and the Region IX Disaster Plan, to include: a. names of Associate Hospitals requesting bypass or experiencing increase in E.D. visits due to the crisis event; b. common signs/symptoms of patients seeking treatment; c. names of providers affected by increased patient transports; d. time EMS MD/EMS System Coordinator notified; e. date/time IDPH notified (see attached form). SYSTEM WIDE CRISIS IMPL: 4/01; REV: 2/10 McHENRY WESTERN LAKE COUNTY EMS SYSTEM SYSTEM-WIDE CRISIS FORM Date: _______________________ Time: __________________________ _______________________________ _______________________________ Names of Resource Hospital Name & title of person completing form _______________________________ Phone Number Names of Associate Hospitals/Participating Hospitals requesting bypass or who are experiencing an increase in E.D. visits: ________________________________________________________________ ________________________________________________________________ Name(s) of providers in the area who have seen an increase in runs: ________________________________________________________________ ________________________________________________________________ Name and time of EMS System Coordinator or EMS Medical Director notification: ________________________________________________________________ Date/time Region IX RHCC Coordinator notified: _________________________ Date/time/name of person notified at the State (i.e., Chief of EMS) __________________________ _____________ ___________ ___________ Name How contacted Time notified Date notified (pager,phone,fax) SYSTEM WIDE CRISIS FORM IMPL: 4/01; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM EMS PROVIDER/ASSOCIATE & PARTICIPATING HOSPITALS SYSTEM-WIDE CRISIS WORKSHEET _________________________________ __________ Name of Hospital/Provider Date _______________ Time __________________________________________ Name of Person Reporting HOSPITALS ONLY __________________________________________________________ Number of Patients with same/like symptoms seen in last six (6) hours PROVIDERS ONLY __________________________________________________________ Number of patients transported to ED’s by all ambulances in our service with same/like symptoms Any increase in response time: Yes _____ No _____ HOSPITALS AND PROVIDERS Common like complaints by patients: __________________________________ ________________________________________________________________ ________________________________________________________________ ANY OTHER PERTINENT INFORMATION: ____________________________ ________________________________________________________________ ________________________________________________________________ MCHENRY WESTERN LAKE COUNTY EMS SYSTEM SYSTEM WIDE CRISIS WORKSHEET Page 2 Resource Hospital Contacted: Yes _____ No _____ Person contacted at Resource Hospital: ________________________________________________________ Name & Title How was information reported? Phone __________________ Fax __________________ Page __________________ Dedicated phone line ______ Person to person _________ Other __________________ Names/organizations and/or titles of other persons contacted: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ SYSTEM WIDE CRISIS WORKSHEET IMPL: 4/01; REV: 2/10 MCHENRY WESTERN LAKE COUNTY EMS SYSTEM WITHHOLDING OR WITHDRAWING RESUSCITATIVE EFFORTS POLICY It shall be the policy of the MWLCEMS System to provide medical guidance and direction to EMS responders in situations where it may be appropriate to withhold or withdraw resuscitative efforts in providing patient care. In consultation with medical control, EMS personnel may withhold or withdraw resuscitative care in the following circumstances: • • • • • • • There is a risk to the health/safety of EMS personnel Resources are inadequate to treat all patients (i.e., mass casualty) Death has been declared by a physician, medical examiner or coroner A child (under 18 years old) where a court order is presented to EMS personnel indicating “CPR” is not to be commenced An adult patient with blunt trauma who is assessed to be apneic, pulseless and asystolic upon the arrival of EMS Patients who demonstrate a valid DNR order Injuries/presentations which are incompatible with life-decapitation, mummification, putrification, thorac-abdominal transaction, massive cranial/cerebral destruction, profound dependent lividity, decomposition, incineration, frozen state, rigor mortis without hypothermia, trauma where CPR is not possible. PROCEDURE 1. Upon assessment of the patient’s situation, establish medical control contact via UHF (telemetry) radio or cellular phone. Report assessment findings indicating the appropriate circumstance to withhold or withdraw resuscitative care. 2. Provide emotional support to family/significant other in communicating the decision to withhold or withdraw resuscitative treatments. 3. Contact local law enforcement and coroner. 4. Document date and time of patient assessment indicating death and the physician’s name involved in providing medical direction, in the patient care report. Include supporting information, i.e., DNR order, living will, power of attorney for healthcare. 5. If CPR has been initiated prior to the arrival of EMS and a valid DNR order is present, resuscitative efforts may be withdrawn after consultation with medical control. 6. Do Not Resuscitate orders and an appropriately executed DNR order may be presented on the IDPH statewide form or any other written document which contains the required elements as identified in IDPH EMS Rules and Regulations. 7. Living wills may not be honored by EMS providers without the presence of a valid DNR. 8. If a power of attorney for healthcare document is presented by the “agent”, the EMS provider must confirm that the document is in effect for the current situation. If it is appropriate, EMS would honor the agent’s instructions. If there is any doubt, continue treatment and contact medical control. 9. Hospice patients or transport of DNR patients who are not in cardiac/respiratory arrest should receive supportive/comfort care enroute to the hospital. Do not withhold oxygen and medications unless specifically included in the DNR order. When in doubt, initiate BLS supportive care and contact medical control for additional direction. 10. Contact medical control and report events of the call and any response to ALS treatments. An order from the physician is required before stopping the resuscitation procedure. a. Affirm each of the following: o The patient is a NORMOTHERMIC adult, in cardiac arrest, which did not occur in the presence of the EMT's; o The patient remains pulseless in asystole; o ET and vascular access have been established by appropriate drug therapy, and CPR attempts have been carried out in accordance with SOP’s; o The monitored asystolic arrest interval is at least 10 minutes (there are no identified reversible causes for this arrest). b. At the discretion of the medical control physician, the order to withdraw care may be initiated. c. Document the time of death, at which resuscitative efforts were withdrawn. 11. If resuscitation efforts are withdrawn during transport, the patient must be transported to the ED. If resuscitative efforts are withdrawn, while still at the scene, the patient will be transported in accordance with local/county procedure. 12. If unable to establish communication with medical control, resuscitative efforts must be continued until the patient reaches the ED. WITHDRAW RESUSC. IMPL: 3/01; REV: 2/10 Region IX Policies Region IX EMS Plan Inter-system/Inter-region Transports Bypass/Diversion Approved: 10/2/97 Rev. 3/9/10 I. Effective Date: 3/9/10 Supersedes: 11/1/97 Page No: 1 of 2 PURPOSE EMS Region IX participants acknowledge the transport of patients by EMS System providers within the geographic boundaries of the individual EMS systems, as well as the EMS region. We also acknowledge the transport of patients to receiving facilities located within other EMS regions. II. PROTOCOL A. Communications Communications with an EMS system hospital will be initiated by EMS providers at the point of patient contact. If the receiving facility is different from the hospital initially contacted, the hospital receiving the initial report will contact the receiving facility to relay the patient assessment findings. B. Patient Care Practice Prehospital patient care will be provided to all adult and pediatric patients in accordance with the governing EMS System's protocols specific to the provider's level of licensure and appropriate for the patient, as determined through patient assessment findings. EMS patients may only be transported to an emergency department classified as comprehensive under the Illinois Hospital Licensing Act. C. Transport of Patients with Special Needs/Requests 1. Patient care circumstances may indicate the need to bypass the nearest hospital in order to best manage the needs of the patient based on the presenting assessment. Situations involving special needs may include, but are not limited to: a. b. c. d. e. f. g. 2. Level I or Level II trauma care (refer to SOPs) Specialized pediatric or neonatal services (refer to SOPs, EDAP) The potential for specialized diagnostics (i.e., MRI, CT, etc.) The potential for specialized services (i.e., CABG, angioplasty, hypothermia, etc.) Suspected stroke (refer to SOPs) Suspected STEMI (based on system policy) Patient request for transport to a specific healthcare facility There are many factors which must be considered in making a decision to transport to a specialty (tertiary) facility. Risk versus benefit must be determined by a physician based on the following: a. b. c. d. Severity of patient condition Time and distance factors which may affect patient outcome Regional trauma guidelines Local ordinances concerning transport boundaries for ambulances municipal Region IX EMS Plan Inter-system/Inter-region Transports and Bypass/Diversion Approved: 10/2/97 Rev. 3/9/10 3. III. Effective Date: 3/9/10 Supersedes: 11/1/97 Page No: 2 of 2 The decision to approve or deny a transport of this nature rests with the EMS Medical Director or his/her designee responsible for the on-line medical direction of the call. System Bypass/Diversion The Region recognizes that each EMS system has a mechanism in place to effectively manage bypass/diversion situations related to capacity census. Transfer patterns are considered in the notification of EMS agencies when a bypass/diversion situation exists. Neighboring hospitals which may be impacted by the situation will also be notified. There are specific instances where bypass/diversion may not be possible: A. B. C. D. IV. The patient is critical and unable to tolerate transport to a more distant comprehensive medical facility The patient refuses transport to another medical facility The patient assessment does not indicate the need for patient admission to the hospital for inpatient stay OB emergencies Quality Assurance/Continuous Quality Improvement Patient care issues related to inter-system/inter-region transports will be directed to the EMS provider's EMS System for follow-up. Unresolved issues will be managed in accordance with System and regional conflict resolution policies. Region IX EMS Plan CONTINUING EDUCATION POLICY Approved: 10/2/97 Rev. 3/9/10 I. II. Effective Date: 3/9/10 Supersedes: 11/1/97 Page No.: 1 of 1 Policy A. The Illinois Department of Public Health (IDPH), Division of EMS, published Rules and Regulations stipulating that an EMT (A/B, I/D or P) and/or Prehospital RN (PHRN) must complete 120 hours (h) of continuing education (CE), addressing both adult and pediatric care in each four-year licensure cycle, earned in accordance with Region IX and their EMS System's policies. B. Each System will hold EMS CE offerings. EMTs/PHRNs are ultimately responsible to complete state and system-required CE. C. EMTs and PHRNs within Region IX are required to complete all mandatory CE offerings within each of the Systems with which they are affiliated unless prior exemption is granted by the EMS System holding the mandatory review. D. Although CE records are kept at system hospitals, each EMT/PHRN is responsible for keeping their own records and maintaining a copy of time accrued to compare with any record kept by the System or by their employer. E. Didactic CE approved by a System's EMS Medical Director may be accepted by any of the other systems within Region IX as long as the content is based on topics or materials from the National EMS Education Standards. Approval of other continuing education will be determined on an individual System basis. F. Clinical CE may be awarded as per existing Systems' policies. G. No more than 25% of the hours accrued by one individual towards relicensure may be in the same subject. Options for Obtaining CE Hours A. CE options are System-specific. See individual System policies. B. If an EMT, paramedic or ECRN wishes to have EMS CE credits accepted by a System in Region IX that did not conduct the educational offering, submit evidence of attendance or successful completion of class requirements which lists the date, times, topic, site code number and the signature of the educator presenting the class to the EMS System Coordinator for consideration. Reference: EMS Rules Sections 515.560, 515.570 and 515.580 Region IX EMS Policy DO NOT RESUSCITATE (DNR) Approved: 3/1/01 Rev. 3/9/10 Effective date: 3/9/10 Supersedes: 7/1/01 Page No.: 1 of 2 Reference: EMS Rules Section 515.380 (June 10, 2000) I. II. POLICY A. For purposes of this policy, a Do Not Resuscitate order refers to the withholding of cardiopulmonary resuscitation (CPR), electrical therapy to include pacing, cardioversion and defibrillation, tracheal intubation and manually or mechanically assisted ventilation unless otherwise stated on the DNR order. B. This policy shall include, but not be limited to, cardiac arrest/DNR situations arising in longterm care facilities, with hospice and home care patients, and with patients who arrest during inter-hospital transfers or transportation to or from home. PROCEDURE A. CPR may be withheld in situations where explicit signs of biological death are present including decapitation, rigor mortis without profound hypothermia, profound dependent lividity, incineration, mummification, putrefaction, decomposition, frozen state, severe trauma in which performance of CPR is not possible, or drowning with documented submersion time of greater than one hour. CPR shall be withheld if the patient has been declared dead by the coroner, medical examiner, or a licensed physician. Documentation shall include recording such information on the run sheet and requesting the physician or coroner to sign the run sheet (if applicable). B. For situations not covered by this policy or where circumstances or the order is unclear, resuscitative procedures shall be followed when indicated unless a valid DNR order is present or is issued by medical direction. C. The Illinois Department of Public Health approved "Do Not Resuscitate (DNR) Order" form which has not been revoked shall be the expected and accepted document for use in the prehospital setting. In the absence of a completed IDPH approved form a valid DNR order shall consist of a written document, which has not been revoked, containing at least the following information: D. 1. Name of the patient; 2. Name and signature of attending physician; 3. Effective date: The validity of an order will not expire unless modified or revoked at any time by the maker; 4. The words "Do Not Resuscitate" or "DNR" (pre-checked on form); 5. Evidence of consent - either: a. signature of patient, b. signature of legal guardian, or c. signature of durable power of attorney for health care agent (see Durable Power of Attorney of Health care policy), or d. signature of surrogate decision-maker (an individual previously named by a physician in accordance with the Illinois Health Care Surrogate Act to make decisions on behalf of the patient; and). 6. 1 witness signature. A living will by itself cannot be recognized by prehospital care providers, however, a living will or advanced directive attached to a DNR order may be considered evidence of patient consent. Region IX EMS Policy DO NOT RESUSCITATE (DNR) Approved: 3/1/01 Rev. 3/9/10 E. Effective date: 3/9/10 Supersedes: 7/1/01 Page No.: 2 of 2 Revocation of a DNR order shall be made in one or more of the following ways: 1. The order is physically destroyed or verbally rescinded by the physician who signed the order, or 2. The order is physically destroyed or verbally rescinded by the person who gave consent to the order. F. EMS personnel shall make a reasonable attempt to verify the identify of the patient named in the DNR order (for example, identification by another person or an identifying bracelet). G. EMS personnel will act on DNR orders only after consultation with an appropriate System hospital. ECRNs may approve DNR orders unless the situation is unclear, at which time consultation with an ED physician is indicated for clarification. H. All levels of EMTs and prehospital RNs will be authorized to respond to a valid DNR order. I. If appropriate, the coroner or medical examiner will be notified in accordance with System policy. J. Continuing education will address implementation of DNR orders annually or as appropriate. K. All cases with DNR orders implemented will be reviewed as a component of the System's quality improvement program. Each System will submit an annual report to the Illinois Department of Public Health indicating issues or problems that have been identified and the System's responses to those issues or problems. Region IX EMS Plan DURABLE POWER OF ATTORNEY FOR HEALTH CARE Approved: 10/2/97 Effective Date: 11/1/97 Page No.: 1 of 1 Reviewed: 3/09/10 Reference: IL Rev. Stat, Ch 110½, Par. 801-1 et seq. I. POLICY A. Durable Power of Attorney for Health Care is defined by Illinois law as the designation to an agent named in the document broad powers to make health care decisions, including power to require, consent to, or to withdraw any type of personal care or medical treatment for any physical or mental condition. The document must describe the scope of authority given to the agent with limitations defined by the patient in the document. B. When a Durable Power of Attorney for Health Care agent and document is physically present, consultation with medical direction is required to clarify any requests regarding the patient's treatment. C. The agent named in a Durable Power of Attorney for Health Care document may consent to or refuse any or all care, including resuscitation, on behalf of the patient. Any requests must be reported to medical direction and orders issued by an appropriate System hospital to comply with the agent's request. Follow all subsequent orders of the medical direction physician, even if such orders contradict the requests of the agent. D. The recommended IL Statutory Short Form Power of Attorney for Health Care may be used, although the law expressly permits the use of any different form. Region IX EMS Plan INTER-SYSTEM/REGION CONFLICT Approved: 10/2/97 I. Effective Date: 11/1/97 Page No.: 1 of 1 Reviewed: 3/9/10 POLICY A. When an issue occurs involving two or more EMS Systems in Region IX, the EMS System Coordinators will attempt resolution with all parties involved. B. If resolution cannot be reached, the issue will be referred to the involved EMS Medical Directors for resolution. C. If resolution is not achieved, the issue will be considered by the Region EMS Medical Directors Committee which will make recommendations for resolution. The EMS Medical Directors Committee may include appropriate representation from the Region IX EMS Advisory Board in their discussion. D. If the recommendation of the EMS Medical Directors Committee is not acceptable to one or more of the involved parties, the issue may be referred to IDPH. Region IX EMS Plan Paramedic Education Policy Approved: Draft Effective Date: Page No.: 1 of 2 Reviewed: Supersedes: 7/1/01 Page No.: 1 of 2 Region IX EMS Policy Paramedic Education Approved: 3/1/01 Rev. 3/9/10 I. II. III. Effective date: 3/9/10 Purpose A. This policy is to provide uniform guidelines for Paramedic Entrance exam testing and acceptance into paramedic programs within EMS Region IX. B. This policy is to define the procedure for approving out-of-system riders for paramedic class students during their Field Clinical or Field Internship within Region IX. Entrance examination procedure A. Applicants must complete and submit the Region IX Paramedic Training Course Application to the EMS System to which he/she is applying for admission. B. All applicants are encouraged to apply to the Paramedic Training Program conducted by the EMS System where they are currently functioning as an EMT and where they will be completing their Field Clinical /Field Internship. C. All applicants must pass the Region IX EMT entrance examination with a minimum score of 75% or higher. There may be additional testing requirements for reading/math depending on each individual EMS System’s educational policies. D. Applicants failing the EMT entrance examination must wait at least 72 hours prior to retesting to ensure adequate time to self-remediate areas of deficiency. E. Retesting must be completed at the initial testing site. Applicants cannot retake the initial entrance examination, but are required to take the Region IX approved retest. F. Applicants failing the initial and retest examinations must wait one year before applying to another paramedic training course within Region IX. Out-of-System Riders for Paramedic Class Students A. As per Section 515.520 of the Illinois Administrative Code, before a candidate is accepted into the program, documentation must be submitted that an EMS System vehicle and preceptor will be available to accommodate field experience needs. B. If an applicant cannot attend a paramedic training course within his/her EMS System, they must complete the System Agreement form that is attached to the Region IX Paramedic Training Course Application prior to acceptance in any Region IX Course. Each case will be evaluated for approval by the appropriate EMS System Coordinators. C. Students approved for the out-of-system course must provide a Certificate of Insurance to the EMS System where they will be completing the Field Clinical/Field Internship. D. Students in dual EMS Systems must also complete the System Agreement form if they want to perform ALS skills in both EMS Systems. E. In the event an applicant is unable to attend a paramedic training course within his/her EMS System, the System Agreement form attached to the Region IX Paramedic Training Course Application must be completed and evaluated for approval by the appropriate EMS System Coordinators prior to acceptance to any Region IX Paramedic Course. F. Prior to the Field Clinical and/or Field Internship, the Lead Instructor must provide a letter to the appropriate EMS System Coordinator verifying cognitive and psychomotor competencies in any skills and procedures that the student will be performing in the field. Region IX EMS Plan Paramedic Education Policy Approved: Draft Effective Date: Page No.: 2 of 2 Reviewed: G. Progress reports must be sent as the student progresses through the course. H. Any patient care errors will be reported to both EMS System Coordinators within 24 hours of occurrence. If the error has an immediate life threatening effect on the patient, the EMS System Coordinators will be notified immediately. I. Students must be supervised by an approved EMS System preceptor at all times when performing ALS skills. Any student performing ALS skills without a preceptor will be considered acting outside their scope of practice and will result in disciplinary action for the student and paramedic. J. Any student found not following this policy shall be subject to the program disciplinary process. Region IX EMS Plan Peak Census Ambulance Transport Policy Approved: 3/9/10 Effective Date: 3/9/10 Page No.: 1 of 1 Reviewed: Region IX EMS Policy Peak Census Distribution Approved: 3/1/01 Rev. 3/9/10 I. Effective date: 3/9/10 Supersedes: 7/1/01 Page No.: 1 of 2 Policy The purpose of the Peak Census - Ambulance Transport Policy is to provide reasonable transport options for EMS agencies affected by high ED census in multiple hospitals within a defined geographical area. The intent of a coordinated transport distribution plan is to lessen the need for a specific hospital to need to implement Ambulance Diversion/Bypass actions. II. Definition “Peak Census” occurs when a specific hospital is experiencing near capacity census with limited access to inpatient beds, critical care equipment, support resources and staffing which impact the management of patient care. The hospital surge capacity plan may have implemented patient admission to overflow space, which in turn provides a strain on available support resources and staffing. III. Procedure A. Stricken hospital implements their internal PEAK Census response plan and updates the IDPH HHAN to reflect Peak Census Status. B. Assessment is made through review of the IDPH HHAN and direct contact between the stricken hospital and the surrounding hospitals regarding “Internal Peak Census” status within the general geographic area- ED-to-ED communication evaluates concern for pending “Bypass” situations. C. EDs of stricken hospitals shall notify the EMS Coordinator of Internal Peak Census response plan implementation activation. (Associate Hospital EMS Coordinator notifies the Resource Hospital EMS System Coordinator to implement the plan). D. EMS Agencies are notified of the System/Regional Peak Census Distribution Plan for transport of EMS patients by the EMS System Coordinator from the Resource Hospital. E. All hospitals will continue to accept EMS patients who are assessed to have BLS managed assessment findings. F. Each EMS System will develop a distribution plan, which addresses pre-established transport destinations for the EMS agencies impacted by Peak Census at System Hospitals. G. The EMS System Peak Census Distribution plan will address at least the following: 1. All unstable patients will be accepted by the closest ED facility regardless of Peak Census or Bypass status. 2. OB patients who present in active labor or with complications will be transported to the closest facility with OB abilities regardless of Peak Census or Bypass status. 3. Consideration for transport of pediatric patients, when stricken facilities include a Pediatric ED center. 4. Transport requests for delivery to a facility other than the predetermined destination outlined in the plan, require medical control contact prior to leaving the scene enroute to the requested destination. Region IX EMS Plan Peak Census Ambulance Transport Policy Approved: 3/9/10 5. Effective Date: 3/9/10 Page No.: 2 of 1 Reviewed: A procedure for notification of area EDs and EMS agencies in both the implementation and the discontinuation of the Peak Census Ambulance Distribution Plan