Table of Contents

Table of Contents
The Québec Certificate of Acceptance (CAQ) for studies ................................................................... 1
Language Skills and French Courses ................................................................................................... 2
Health and Hospitalization Insurance ................................................................................................. 2
Protection ....................................................................................................................................... 2
Billing ............................................................................................................................................... 2
Housing ................................................................................................................................................... 3
Services and amenities........................................................................................................................ 3
Rates................................................................................................................................................ 5
Off Campus ......................................................................................................................................... 5
Welcome and Information ...................................................................................................................... 5
Course Registration............................................................................................................................. 6
At the End of your Stay ....................................................................................................................... 6
Consumer taxes .................................................................................................................................. 7
Modes of transportation......................................................................................................................... 7
Store hours.......................................................................................................................................... 7
Appropriate clothing for the climate .................................................................................................. 8
The Québec Certificate of Acceptance (CAQ) for studies
If you are accepted into a Université Laval program that runs more than six months, you must
request a Québec Certificate of Acceptance (CAQ) for studies from Québec’s Ministère de
l’Immigration et des Communautés culturelles. Once you receive your CAQ you can go about
securing a study permit issued by the Government of Canada and, if applicable, a visa from the
Canadian embassy nearest you. The study permit is required for on-campus internships or if you
wish to work on campus during your stay.
For more information on important steps that international students must take to take study in
Québec, visit the Registrar’s Office website (French only).
If you attend Université Laval as a visiting student for one semester only, you will not need a CAQ
and study permit. You will need to ask immigration officials for a temporary resident permit when
you enter Canada.
Without a CAQ and study permit, however, you will not be allowed to work or accept on-campus
internships at Université Laval. And if you do decide to extend your studies, you will have to apply
for a CAQ and study permit, then leave the country in order to have them validated by an
immigration official upon reentry. What’s more, you will need to take these steps as soon as possible
because without a valid CAQ and study permit, the Registrar’s Office will not allow you to register for
an additional semester.
Language Skills and French Courses
Most Université Laval courses are taught exclusively in French.
To attend Université Laval, your French language skills must correspond to at least a 750 score on
the Test de Français International (TFI) or a B2 level on the Common European Framework of
Reference scale. Our language school offers courses that can help you improve your French to meet
UL language requirements.
Université Laval cannot guarantee exchange program participants access to foreign language courses
other than French. All language classes have limited enrolment. Upon arriving on campus, you will
also need to pass a placement test before registering.
http://www.elul.ulaval.ca/en/our-courses/french-as-a-foreign-language/
Health and Hospitalization Insurance
Québec and Canadian immigration law requires non-Canadian students to have valid health and
hospitalization insurance for the duration of their stay in Canada. As soon as they register, all
international students are automatically covered by mandatory health and hospitalization insurance.
This coverage supersedes all other personal insurance plans.
Protection
Foreign Admitted students for the first time at Laval University is covered upon arrival on Canadian
soil at the earliest 15 days before the start of the session (on August 15 for the fall
session on December 15 for the Winter session and April 15 for the summer session ), without
additional premium.
Billing

The cost of insurance for the year 2013-2014 is $ 1.044 (CAD). No cancellations are possible,
falling on the summer

The billing period varies According to the first registration session:

Autumn: from 1 st September to 31 August ( $ 1044 CAD)

Winter: 1 st January to 31 August ( $ 696 CAD)

Summer: 1 st May to 31 August ( $ 348 CAD)
The Finance Department handles billing students. It Will be paid in the Manner prescribed.
Housing
Some on-campus housing is reserved for visiting students, as required by agreements between
Université Laval and other institutions. To take advantage of this, be sure to make your housing
request before the deadlines shown on the Residence Office website (French only).
Do not wait to request housing until you receive written confirmation that you have been accepted
at UL. International students attending the fall semester have reservation priority until June 1.
Requests received after June 1 are grouped with those from the general student body.
Rooms
The residences are four pavilions. The pavilions Alphonse-Marie Parent, Biermans-Moraud and
Ernest Lemieux are mixed with stories men and women and Agathe-Lacerte flag is reserved for
women. The pavilions Ernest Lemieux, Agathe-Lacerte and Biermans-Moraud are nonsmoking.Commonplaces of all flags are non-smoking.
The rooms
All rooms are individual. Each room has a sink and basic furniture comprising: a single bed, a
mattress (bedding not included), a desk, a library, a desk lamp, a telephone with voicemail, a dresser
and a wardrobe, a chair and a bed, board and curtains.
The rental price of each room includes heating, lighting, local telephone service and access to many
services in residence.
It is possible to hire a specialized company the following appliances: refrigerator, microwave oven,
TV, safe and DVD player. No other device used to bake, roast or reheating food cannot be used or
stored in the room or other places.
Services and amenities
Common Areas
The study rooms, TV lounges, student cafes, theaters oriented sociocultural and leisure (billiards,
ping-pong, etc..) and common outdoor areas (courtyards, terraces, etc..) are the tenants.
Assistance and promotion
A team of Residence Life offers an information service, support and leadership to improve the
quality of life for residents. Advisors residence are accessible at all times in each pavilion. A varied
program of activities is offered to those who wish to have fun while meeting other residents.
Laundry
A laundry room equipped with several washers, dryers and ironing boards are available at all times.
Malls
The campus is adjacent to major shopping centers where we find various big box stores, grocery
stores, restaurants and shops. Supermarkets offer under certain conditions a home delivery service.
Underground corridors
Underground pedestrian corridors linking all campus buildings, including residences. Emergency
phones are there. The Security Service and prevention are an active surveillance using cameras and
patrol. >>>
E
Each tenant has a post office box in his house. The mail is delivered on weekdays.
Shared kitchen
Shared kitchen is equipped with several hob, electric stoves and ovens, microwave, toaster, counters
work and a dining room. Each tenant will have a box of food for storage.
Sanitation
Several facilities (toilets and showers) shared on each floor provide adequate service without
waiting.
Internet
Residents can subscribe to high-speed cable in addition to the cost of rent if the Internet without
institutional Free wireless service does not fully meet their needs. The wired high-speed service is
offered as a subscription. This subscription provides access to technical support service residences at
no extra cost. For more information about costs, billing and subscription information: >>>
Rental appliances
It is possible to rent the following appliances: refrigerator, microwave oven, TV and DVD player. For
more information on Polar Location: call extension 3250 or call (418) 656-3250. You can also go to
their local office in 1681 Alphonse-Marie Parent flag.
Computer station for Internet navigation
A computer station is available to troubleshoot the new residents.
Telephone
Each room is equipped with a telephone. Local calls and voice mail are included in the rent. Long
distance calls are provided by an external company for an additional fee and can be made by calling
cards.
Cable TV
We find rooms equipped with giant screens to watch multiple channels.Each room is equipped with
a cable outlet to pick up basic channels.
Public transport
The transport network in the capital (RTC) serves the campus. At peak hours, buses connecting Laval
University in the city center every five minutes. At other times, the frequency varies between 10 and
15 minutes>>>
Safety and prevention
Resident safety is assured at all times by the staff of the Department of Safety and Prevention at the
University. Include emergency phones on every floor in the underground corridors and educational
pavilions that make you instantly communicate with the service.
Health Service
There is a medical clinic on campus at local 2110 of Maurice Pollack Hall.Telephone in 2943.
Restoration
Complete catering services are available on campus.
Parking
Parking spaces and bicycle racks are reserved for residents. The cost of parking is not included.
Rates
Period
Monthly rate without bedding
May 1, 2013 to April 30, 2014
$ 312.00
Off Campus
Your student association also maintains an up-to-date list of off-campus housing (French only).
http://www.residences.ulaval.ca/logement_hors_campus/consulter_les_annonces/
Welcome and Information
Once you have arrived and settled in, your next step should be to go to the Registrar’s Office to
make your admission official and receive the information you will need for your stay at Université
Laval.
Be sure to have all the legal documents required for admission on hand (e.g., Québec Certificate of
Acceptance, study permit, passport, birth certificate). If you are from a country that has signed a
health care reciprocity agreement with Québec (Belgium, Denmark, Finland, France, Luxembourg,
Norway, Portugal, and Sweden), you must also present the relevant documents.
In addition, the Office of Student Living at Université Laval offers a variety of welcome and
integration activities for international students. Take advantage of them to meet other students and
get the most out of your time at Laval.
Are international students entitled to work while visiting UL?
You will need to obtain a work permit from Citizenship and Immigration Canada in order to be able
to work off-campus. However, work permits are not required for campus employment if you hold a
valid study permit. Consult the UL Placement Service website (French only) to learn more about job
opportunities.
We recommend, however, that you set aside enough money to cover your living expenses before
coming to Québec. Working here can enhance your experience, but it should not be considered
necessary in order to pay your way.
What requirements must I meet to get a work permit?
A work permit may be issued to you if it is established that:

your intended employment is an essential and integral part of your course of study (not
applicable to medical interns or medical residents), or

your intended employment is related to an approved research or training program, or

you hold a study permit and are temporarily facing financial difficulties through
circumstances beyond your control or any person whom you are dependent on for financial
support to complete your term of study. You must show proof that you are not able to
obtain the money needed for daily expenses and that it is a temporary situation, or

you have successfully graduated from a program at a Canadian university, community
college,CÉGEP, or publicly funded trade/technical school (or from a Canadian private
institution authorized by provincial statute to confer degrees) and wish to work for a
maximum of three years, or

you are the spouse or common-law partner of a full-time student registered at a Canadian
university, community college, CÉGEP, publicly funded trade/technical school or private
institution authorized by provincial statute to confer degrees. You may be eligible for an
open or open/restricted work permit, depending on whether or not medical requirements
have been met.
For more information, refer to the CIC website.
Course Registration
The next step will be to meet with the person in charge of registration for your program (contact
information will be provided in your letter of admission from Université Laval) in order to officially
register and select your courses for the program and level of study mentioned in your UL exchange
confirmation letter.
Important: You cannot register from your home country. To register, you must first present your
legal documents at the Registrar’s Office after your arrival. You must select a field of study that
corresponds to a single program offered at Université Laval and select the majority of your courses
from that program. If you wish, you can consult the list of courses available in advance by visiting the
Université Laval website. Note that not all courses are offered every year.
At the End of your Stay
Transcripts
In accordance with Canada’s Privacy Act, the Registrar’s Office sends transcripts to students, not to
educational institutions. Before leaving Université Laval, you must enter your new address in the UL
academic advising system in order to have your grades sent to your permanent address. If you wish
to have a transcript sent directly to your home institution’s international relations department, you
must make a request at the Registrar’s Office and pay the $7 supplemental transcript fee.
Certificate of departure
If you need to have a certificate of departure filled out prior to leaving, contact the Registrar’s Office.
Allow three to five business days for preparation of this document.
Consumer taxes
There are two consumer taxes in Québec: the federal goods and services tax (GST), which is
calculated on the selling price at the rate of 5%, and the Québec sales tax (QST), which is calculated
on the selling price (including the GST) at the rate of 9.5%. Together these taxes amount to
about 14.5% and are applicable to most goods and services, apart from some staple products.
However, only the 5% GST is charged on books.
Unless otherwise indicated, prices on products or services do not include these taxes, which are
added on to the selling price.
Modes of transportation
Québec has a growing network of bicycle paths where you can cycle safely up to six months a year.
However, in the winter only messengers and cycling fanatics use this mode of transportation.
Apart from cycling, public transport, by bus, metro or taxibus (several passengers sharing a same
taxicab) is the most affordable way to travel. For inter-city travel, buses are cheaper than trains and
have more varied scheduled and routes. Carpooling is also a very popular option for students.
Store hours
The law allows most stores to stay open:
from 8 a.m. to 9 p.m. from Monday to Friday; and
from 8 a.m. to 5 p.m. on Saturday and Sunday.
However, many stores close at 6 p.m. Monday through Wednesday.
More flexible hours are allowed for supermarkets, neighbourhood convenience stores (called
dépanneurs), pharmacies, stores in airports, air terminals, hospitals, bookstores and leisure or
tourist businesses such as restaurants, cinemas, museums, hotels, etc.
Appropriate clothing for the climate
Because of the winter and the snow, you should. in the short-term, ensure you have the right
clothes for the climate, including a warm coat, gloves, hat, scarf and warm boots. If you don’t
already have these items, you can buy them in Québec, where you’ll find a wide range of sports and
street clothes at all prices.
Pour une
ARRIVÉE RÉUSSIE
FOREIGN STUDENT GUIDE
This Foreign Student Guide was designed to provide additional information to that contained in
the official documents from Université Laval and provincial and federal governments, which take
precedence over it. While the information and costs mentioned in the guide were accurate at the
time of printing, Université Laval reserves the right to make changes without prior notice.
Production and coordination
Nathalie BOURBEAU
Marie GODBOUT
Collaboration
Hélène GAGNON
Christiane GERVAIS
Graphic design and Printing
Department of Reprography, Université Laval
Photography
Marc ROBITAILLE
Translation (Web versions)
English: Valerie Leger, C.Tr.
Spanish: Hispamots, Translation Company
This document is available on Université Laval’s website at the following addresses:
French version: www.reg.ulaval.ca/sgc/GF/EtudEtr/ReussieF
English version: www.reg.ulaval.ca/sgc/GF/EtudEtr/ReussieE
Spanish version: www.reg.ulaval.ca/sgc/GF/EtudEtr/ReussieEsp
Please send any comments you may have on this guide by e-mail at
[email protected].
ALL RIGHTS RESERVED
©REGISTRAR’S OFFICE, UNIVERSITÉ LAVAL
June 2010
Table of contents
BEFORE LEAVING: What to do and what you need 5
1. Legal Formalities 6
First step: A Québec Acceptance Certificate 6
Second step: The study permit and the temporary resident visa (Canada) 7
Study permit Temporary resident visa 2. Financial Considerations and Personal budget 3. Health Insurance Coverage 7
8
9
12
Group health and hospital insurance plan 12
Exemptions from enrolment in health and hospital insurance 13
Reciprocal agreements Scholarship recipients or those with insurance
provided by an international organization Additional coverage for dental care 4. Practical Matters 13
14
14
15
Lodging in Québec 15
Your future academic program 15
Consultation of your student file in Capsule 15
Your @ulaval.ca address 15
YOUR ARRIVAL IN QUÉBEC AND AT UNIVERSITÉ LAVAL:
What to do and what you need 16
1. Arrival in Québec City and at Université Laval 17
2. Welcome and Orientation at the Registrar’s Office 18
3. Medical Coverage 19
Exemptions from enrolment in health and hospital insurance Reciprocal agreements Recipients of scholarships or students covered by insurance
offered by an international organization 19
19
19
4. Registration for Courses or Activities 20
5. Welcome and Integration activities 20
6. Buddy Program for Foreign Students 21
7. Student Life Office 21
8. Free shuttle service between airport and university campus 21
9. Renewal of CAQ and Study Permit 22
Glossary of terms used at Université Laval 23
Useful links and addresses 26
CHECKLIST 28
MESSAGE FROM THE REGISTRAR
Welcome to Université Laval,
welcome to your home away from home!
Along with the entire team at the Registrar’s Office,
allow me to extend a hearty welcome to Québec.
Welcome to your home away from home!
By choosing Université Laval, you will be studying at the first French language university in North America, on an ultramodern campus that is world-renowned for
higher learning and research. By choosing Québec, you will discover a hospitable
and friendly environment. Your presence and cultural background will contribute to
enriching the lives of tens of thousands of students who also attend our fine university. Your integration into this new environment is a priority for us. Just as your
academic success is key.
By experience, we have discovered that for students to successfully settle in, it
always takes some adjustment, a little time and also the proper guidance. The personnel at the Registrar’s Office is responsible for the administration of your file and,
as such, will be your first contact at the university. As soon as you arrive on campus,
you will be welcomed and personally advised by members of our substantial team
and supported by students from various countries who will participate in an orientation meeting with you. This will give you the opportunity to become acquainted with
the services that will facilitate your integration. We are committed to making this
first contact a success.
We are proud to have you among us. You are now a member of Université Laval’s
extended family.
I wish you great success with your studies and, once again, welcome to your home
away from home!
Danielle Fleury
Registrar
Who is this Guide for ?
This guide is a tool for foreign students who received an offer of admission in a
regular program at Université Laval, those who were admitted as visiting students or
those who were admitted to intensive French (as a foreign language) classes.
Partners, personnel at Université Laval or other institutions that are directly or indirectly involved with our future foreign students will also be able to use the guide as
they see fit and find whatever useful information they need.
We hope that this tool will help make your transition smooth, from the time you
undertake the administrative or temporary immigration procedures before you leave
your country of origin until the time you arrive at Université Laval.
If you have any comments, please do not hesitate to e-mail us at infoguide@reg.
ulaval.ca. Your correspondence will be given all due consideration.
Enjoy the guide!
-- 4 --
BEFORE LEAVING
What to do and what you need
 to tick off when is done
Legal formalities
 Passport
 CAQ
 Study permit
 Temporary resident visa
Financial considerations and personal budget
 Tuition fees
 Transfer of funds
 Financial aid
 Fees for people with disabilities
 Work
Medical coverage
 Group health and hospital insurance plan
 Exemptions from enrolment in health and hospital insurance
 Additional coverage for dental care
Practical questions
 Lodging in Québec
 Your future academic program
 Consultation of your student file in Capsule
 Your @ulaval.ca address
-- 5 --
1 ❘ 2 ❘ 3 ❘ 4
Legal Formalities
FIRST STEP
A Québec Acceptance Certificate
(referred to as a CAQ – Certificat d’acceptation du Québec)
Who needs one?
If you’ve been admitted to an academic program that lasts over six months, you must
obtain a CAQ (regular program or exchange students).
EXCEPTIONS : Some candidates do not need a CAQ. Please consult the list of
exceptions on the website of the Ministère de l’Immigration et des Communautés
culturelles du Québec (Department of Immigration and Cultural Communities of
Québec or MICC) at www.immigration-quebec.gouv.qc.ca/en/immigrate-settle/
students/obtaining-authorizations/requirements/list-exemptions.html.
Where do I get one?
This document is issued by MICC (www.immigration-Québec.gouv.qc.ca/en/index.
html). You must obtain a CAQ before obtaining a study permit and temporary resident
visa, if applicable.
When do I apply?
As soon as you receive your letter of admission to Université Laval.
How do I apply ?
•You must apply for a CAQ online at www.immigration-Québec.gouv.qc.ca/en/
immigrate-settle/students/obtaining-authorizations/certificat-acceptation/index.html.
How much does it cost? C$100
DID YOU KNOW?
If your CAQ application is accompanied by all the necessary documents, your application will be processed rapidly.
And if you are admitted to an exchange program that lasts for only one session?
You do not need to apply for a CAQ. However, your passport will be stamped by an
immigration officer when you enter Canada. It is possible that this person will also give
you a Visitor Record that will be inserted into your passport.
-- 6 --
SECOND STEP
The study permit and the temporary resident visa (Canada)
STUDY PERMIT
Do I need one?
If you are admitted to an academic program lasting over six months, you must obtain
a study permit in addition to the CAQ.
Where do I apply?
At the Canadian visa office of your country or region. Please consult www.cic.gc.ca/
english/information/offices/apply-where.asp.
You can also check with the Canadian visa office that processes applications from your
country to see if it is possible to start the application before you receive your CAQ.
When do I apply?
Upon receiving your CAQ, you can apply for your study permit.
How do I apply?
The Canadian visa office of your country of origin provides the information required for
obtaining the authorizations for a stay in Canada and processes the applications for
a study permit. The list of Canadian visa offices in the world is available at www.cic.
gc.ca/english/information/offices/apply-where.asp.
EXCEPTIONS : You may be entitled to receive your study permit at a Canadian
point of entry, by presenting your documents, and therefore not have to go
to the Canadian diplomatic mission of your country. Please consult www.cic.
gc.ca/english/information/applications/guides/5269E6.asp.
How much does it cost? $C125
DID YOU KNOW?
You must have a valid study permit to be able to work on-campus at Université Laval,
even if you are admitted to an academic program that lasts under six months.
You must wait until you receive the introduction letter (letter confirming that your study
permit will be sent to a Canadian border crossing) before travelling to Canada.
-- 7 --
TEMPORARY RESIDENT VISA
Who needs one?
Citizens of certain countries must have a temporary resident visa in addition to the
study permit. The list of countries where this applies is available at www.cic.gc.ca/
english/visit/visas.asp.
Where do I apply?
The Canadian Visa Office of your country or region. Please consult www.cic.gc.ca/
english/information/offices/missions.asp.
When do I apply?
At the same time as you apply for a study permit.
How do I apply?
The Canadian visa office of your country of origin provides the information required for
obtaining the authorizations for entering Canada and processes the applications for
temporary resident visas. You can consult the list of Canadian visa offices at www.cic.
gc.ca/english/information/offices/apply-where.asp.
How much does it cost? Single entry visa: C$75 | Multi-entry visa: C$125
DID YOU KNOW?
It is better to apply for a multi-entry temporary resident visa if you plan on returning to
your home country frequently.
ATTENTION : You must ensure that any persons accompanying you also
have the necessary authorizations to live temporarily in Canada. For further
information, please consult the website of Citizenship and Immigration Canada
(CIC) at www.cic.gc.ca/english/information/applications/guides/5269E2.asp.
Since the application process for obtaining the CAQ and study permit can take several
months, don’t delay!
-- 8 --
1 ❘ 2 ❘ 3 ❘ 4
Financial Considerations and Personal budget
How much are the tuition fees?
Go to the website of the Financial Service of Université Laval at www.sf.ulaval.ca/ to
see the tuition fees for your academic program.
How much money should I budget for living expenses?
Consult the Guide de l’admission 2009-2010 (admission guide) (www.reg.ulaval.ca/
sgc/GF/TousEtudiants) at the section: Budget annuel à prévoir (annual budget).
Can I transfer funds?
Transferring funds to your name at a financial institution in Québec is one of the best
ways to receive your money. You can get the money after registering in courses at the
university and proving your identity. Several Canadian banks do business with large
foreign banks. For further information, ask the financial institutions in your country.
DID YOU KNOW?
The fund transfer process may take anywhere from a few days to a few months. Bring
enough money to provide for your own needs during the waiting period.
Did you know? The Canadian embassy that processes your application may require that
you pay your tuition fees for a session or a year before issuing your study permit. You
can pay your tuition fees by bank transfer into the account of Université Laval.
National Bank of Canada
SWIFT code: BNDCCAMMINT
Branch: //CC000610731
2600 Laurier Blvd, Suite 156
Québec, Québec G1V 4T3
CANADA
Account number: /0391823 Université Laval
Please provide the following information:
- Last name
- Country of origin
- First name
- Student file number at Université Laval
- Date of birth
-- 9 --
Are you eligible for financial aid?
Université Laval does not offer scholarships to foreign students in undergraduate
programs. However, there are certain scholarship programs for students in master’s or
doctorate programs. Information is available on the website of Université Laval’s Bursary
and Financial Aid Office at www.bbaf.ulaval.ca/.
Additional information is also available on the website of the Ministère de l’Éducation,
du Loisir et du Sport (Québec department of education, recreation and sport) at www.
mels.gouv.qc.ca.
New Université Laval recently expanded its program to exempt foreign students from
additional tuition fees. As a result, starting with the fall 2009 session, all foreign students
registering in a regular doctorate program at Université Laval will be eligible for this new
measure and, where applicable, will only need to pay the same tuition fees as those for
Québec students. Additional information is available at www.bbaf.ulaval.ca.
DID YOU KNOW?
Living expenses in Québec are estimated at roughly C$10,000 per year. These costs
do not include tuition. It is therefore important to ensure that the bursary covers all your
expenses (tuition fees and living expenses). It is possible that you will need to secure
another source of funding.
What are the user fees for people with disabilities?
•Interpreter: C$50/hour, about C$2,250 per year per three-credit course
•Note taker: C$9/hour, about C$405 per course
•Note taking sheet: about C$30 per course
•Attendant: for a person with a physical disability, C$15/hour, depending on the
complexity of the task.
Can I work?
If you have a valid work permit, you are allowed to work on-campus at Université
Laval.
-- 10 --
Can I work off-campus?
It is possible to obtain an off-campus work permit for international students. Information on this permit is available on the website of Université Laval’s Placement Service
at www.spla.ulaval.ca.
And what if I need to do an internship during my studies?
You will find information on this topic on the website of Université Laval’s Placement
Service at www.spla.ulaval.ca.
DID YOU KNOW?
There is no guarantee that you will find a paying job on-campus or from any other
employer in Québec City. It is better if you don’t take this source of income into account
when you plan your budget.
-- 11 --
1 ❘ 2 ❘ 3 ❘ 4
Health Insurance Coverage
GROUP HEALTH AND HOSPITAL INSURANCE PLAN
Who is this for?
It is mandatory to be enrolled in the group health and hospital insurance plan. Québec
and Canadian immigration laws require non-Canadian students to have valid health
and hospital insurance coverage for their entire stay in Canada.
PLEASE NOTE: Personal insurance will be refused.
How do I enrol in the insurance plan?
Enrolment is automatic. Université Laval and a number of other Québec universities
have negotiated a health and hospital insurance plan for foreign students.
Who is the insurer?
The company is Desjardins Financial Security.
What does it cover?
The plan covers medical and hospital costs along with prescription drugs. However, it does not
cover dental care or eyeglasses. The plan includes a repatriation clause in the case of death
or disability. Details of the insurance policy are available at www.reg.ulaval.ca/sgc/page_
accueil/etranger/assurance.
When does the insurance take effect?
You are automatically insured as soon as a registration (activity or course) is entered
in your student file. Coverage for new students begins when they arrive in Canada, or
at the earliest 15 days before the start of the session (August 15 for the fall session,
December 15 for the winter session and April 15 for the summer session).
How much does it cost?
The premium is payable when you register for your first session:
C$996 (September to August) | C$664 (January to August) | C$332 (May to August).
Is there a family insurance plan?
No, Desjardins Financial Security does not offer a family plan. You must take the steps
necessary to insure accompanying dependents. You can consult the list of main insurers
in Canada at www.accap.ca.
-- 12 --
EXEMPTIONS FROM ENROLMENT IN HEALTH
AND HOSPITAL INSURANCE
RECIPROCAL AGREEMENTS
Who is this for?
If you are covered by a reciprocal agreement for health and social security (citizens of
Denmark, Finland, France, Luxembourg, Norway, Portugal and Sweden), you may be
eligible with the Régie de l’insurance maladie du Québec – or RAMQ (Québec health
insurance board) under certain conditions. Carefully read the information available at
www.reg.ulaval.ca/sgc/page_accueil/etranger/insurance (in French).
What document do I need before leaving my country?
You must obtain an official certificate of affiliation to the social security plan of your
country:
• Denmark: Social
security certificate from the National Social Security Office.
Social security certificate from the National Social Security Office France:
SE-401-Q-102 form: “Certificate of registration in the French plan prior to departure
for Québec” or the SE-401-Q-106 form: “Certificate of affiliation to the social security
plan of the country of origin – interuniversity exchanges.”
• Luxembourg: Que/LUX4 form.
• Norway: Social security certificate from the National Social Security Office.
• Portugal: Que/POR4 form.
• Sweden: Que/S4 form.
• Finland:
DID YOU KNOW?
Further information on reciprocal agreements is available on the RAMQ’s website at
www.ramq.gouv.qc.ca/en/citoyens/assurancemaladie/arriver/ententes_ss.shtml.
-- 13 --
SCHOLARSHIP RECIPIENTS OR THOSE WITH INSURANCE
PROVIDED BY AN INTERNATIONAL ORGANIZATION
Who is this for?
This is for you if you have been awarded a scholarship from a granting agency or if you
are covered under health and hospital insurance offered by an international organization
for which yourself or one of your parents works (UN, World Bank, IMF, etc.). The list of
situations where an exemption is accepted by Université Laval is available at www.
reg.ulaval.ca/sgc/page_accueil/etranger/insurance. Click on Exemptions autorisées,
and then on Guide pratique à l’intention des étudiant étrangers, and go to the section
Liste des exemptions.
What documents do I need before leaving my country?
• Proof confirming enrolment in a health and hospital insurance plan;
• Letter confirming your scholarship; or
• Letter confirming that you or one of your parents works for an international
organization.
ADDITIONAL COVERAGE FOR DENTAL CARE
The ÆLIÉS (Association of Université Laval students registered in graduate studies) offers
health and dental insurance coverage to its members. Foreign students at the graduate
level enrol only for dental coverage. Please note that this is an optional insurance. You
can choose to have it or not depending on your needs.
Further information is available on the ASEQ (Alliance for student health in Québec)
website at www.santeetudiante.com.
-- 14 --
1 ❘ 2 ❘ 3 ❘ 4
Practical Matters
LODGING IN QUÉBEC
Are there on-campus residences?
There are four on-campus residences, two of which are co-ed.
Should I reserve a room in one of the university residences before I arrive?
It is essential to reserve a room before you arrive. For further information, please go to
the Residence Service website at www.residence.ulaval.ca.
Does Université Laval offer assistance to find rooms or apartments off-campus?
The Residence Service has a website for students looking for rooms or apartments,
along with links to other websites with accommodations to rent in Québec at www.
residences.ulaval.ca/logement_hors_campus/ (in French).
YOUR FUTURE ACADEMIC PROGRAM
Where do I find information on my future academic program?
Several sources of information are available: your program directorate, the Université
Laval website (www.ulaval.ca) and the website of your future faculty.
CONSULTATION OF YOUR STUDENT FILE IN CAPSULE
Capsule (www.capsule.ulaval.ca/) is a secure website that enables you to manage your
student file. The tool allows you to do everything you need to manage your stu­dies.
In addition, with Capsule you will have access to features that help you track your
academic progress.
YOUR @ULAVAL.CA ADDRESS
Université Laval gives access to an “@ulaval.ca” electronic address to all students who
have received an offer of admission and who have paid the fees for opening and analy­
zing an application. You must activate this address by going to the website at exchange.
ulaval.ca. All official communications from the university will be sent to this address.
-- 15 --
YOUR ARRIVAL
in Québec and at Université Laval:
What to do and what you need
 Arrival date
 Welcome and orientation at the Registrar’s Office
 Medical coverage
 Registration for courses or activities
 Welcome and integration activities
 Buddy program for foreign students
 Student Life Office
 Free shuttle service between airport and university campus
 Renewal of the CAQ and study permit
-- 16 --
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
Arrival in Québec City and at Université Laval
When should I arrive in Québec City?
Your letter of admission will say when classes begin. We suggest that you arrive at least
one week before this date if you already have a place to stay and at least 10 days before
if you need to find a room or an apartment, so you have time to settle in.
What documents should I present at the airport or Canadian border?
You must go to the Canadian immigration office to have your study permit validated. In
addition to your introduction letter, the immigration officer may ask for your passport,
your temporary resident visa (if need be), your CAQ, your admission letter, a health
certificate and documents proving that you have sufficient financial resources.
Where is Université Laval?
Université Laval is located in Québec City, the capital of the province of Québec. See
www.futursetudiants.ulaval.ca/nous_joindre/ (in French).
Getting to the university:
•From
the Jean Lesage International Airport (Québec City):
A taxi to the university costs about C$30.
•From the Pierre-Elliott-Trudeau International Airport (Montréal):
The bus company Orléans Express (www.orleansexpress.com) will bring you all the
way to Québec City (Ste-Foy bus station). A ticket costs about C$70 if you have the
international student card.
A shuttle service is also available between the Pierre Elliott Trudeau International Airport
(Montréal) and the central station in Montréal (every hour, about C$16). Website: www.
admtl.com/passager/acces_et_stationnement/_aerobus.aspx.
You then take the Orléans Express bus to the Ste-Foy bus station; the ticket costs
about C$53.
-- 17 --
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
Welcome and Orientation at the Registrar’s Office
When should I go to the Registrar’s Office?
As soon as possible after you are settled in.
DID YOU KNOW?
In addition to attending an orientation session at the Registrar’s Office, you must present
the original copies of the following legal documents:
•Regular or visiting students staying for over six months: passport, CAQ, study permit,
reciprocal agreement (if applicable), birth certificate (if not previously supplied), letter
confirming scholarship, etc.;
•Exchange students, visiting students staying for under six months: passport stamped
upon arrival in Canada, Visitor Record (if applicable), reciprocal agreement (if applicable), birth certificate (if not previously supplied).
How long does the orientation session last?
About 40 minutes.
-- 18 --
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
Medical Coverage
EXEMPTIONS FROM ENROLMENT IN HEALTH
AND HOSPITAL INSURANCE
RECIPROCAL AGREEMENTS
What do I need to do when I arrive if I am covered by a reciprocal agreement?
1. Bring your agreement document to the Registrar’s Office.
2. Go to the Régie de l’insurance maladie du Québec (Québec health insurance board
– RAMQ) with the necessary documents (reciprocal agreement, CAQ, study permit,
passport, confirmation of registration, student card).
3. Ask for the “RAMQ eligibility confirmation letter” specifying the dates that RAMQ
coverage starts and ends.
4. Bring the “RAMQ eligibility confirmation letter” to the Registrar’s Office.
When should I show proof of eligibility for RAMQ coverage?
By September 30 for the fall session. By January 31 for the winter session. By May 31
for the summer session.
And if I don’t show this proof?
You will have to pay the health and hospital insurance invoice issued to foreign students
by Université Laval’s Financial Service.
PLEASE NOTE: Once the RAMQ eligibility period has expired, you must start the previously described process over again and bring your new “RAMQ eligibility confirmation
letter” to the Registrar’s Office.
RECIPIENTS OF SCHOLARSHIPS OR STUDENTS COVERED BY INSURANCE
OFFERED BY AN INTERNATIONAL ORGANIZATION
How do I get this exemption?
Upon arrival, you must bring to the Registrar’s Office the proof of health and hospital
insurance of the granting or international organization, the letter confirming your
scholarship or the fact that yourself or one of your parents works for an international
organization, along with the card issued by either of these organizations.
When should I present the proof that I am covered by health and hospital insurance?
By September 30 for the fall session. By January 31 for the winter session. By May 31
for the summer session.
And if I don’t show this proof?
You will have to pay the health and hospital insurance invoice issued to foreign students
by Université Laval’s Financial Service.
-- 19 --
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
Registration for Courses or Activities
How do I register for activities or courses?
After your orientation session at the Registrar’s Office, you must meet the person
responsible for your registration at the administration office of your program, in your
faculty. A map of Université Laval (www2.ulaval.c a/plan-du-campus/carte-interactivedu-campus.html) will help you find the building that houses the faculty of your program.
The personnel that work at this administration office will help you choose your courses
and then register you.
PLEASE NOTE: You cannot register from your country for your first registration. You
must submit your legal documents to the Registrar’s Office.
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
Welcome and Integration activities
Does Université Laval organize welcome and integration activities?
Université Laval plans a wide range of welcome and integration activities for foreign
students. The Student Life Office’s website will give you all the information you need
(www.bve.ulaval.ca).
-- 20 --
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
Buddy Program for Foreign Students
Is there a buddy program for students at Université Laval?
Yes! The buddy program is designed for new foreign students and all other students at
Université Laval. The purpose of this program is to facilitate your arrival in Québec City
and at Université Laval and help you integrate and adjust to university life and Québec
society, as soon as you arrive and during the first weeks of the session. The buddy
program also aims to give Université Laval students some insight into other cultures
and the opportunity to have an enriching intercultural experience. If you are interested
in the program, you can register online on the website of the Student Welcome and
Activity Office (Bureau d’accueil et d’animation) www.baa.ulaval.ca/.
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
The Student Life Office
The Student Life Office publishes a information guide (Guide de séjour) specifically for
you. You will receive a copy of this guide at the orientation session given by the Registrar’s Office. Until then, an electronic version is available online at www.bve.ulaval.ca.
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
Free shuttle service between airport and university campus
s there a transportation service between the Québec City Jean Lesage International Airport and the Université Laval campus?
Yes. The Student Life Office offer, during the week prior the start of classes, a free
shuttle service between the Québec City Jean Lesage International Airport and the
Université Laval campus. For shuttle information, such as the dates it operates and the
exact departure times, please consult www.bve.ulaval.ca.
-- 21 --
1 ❘ 2 ❘ 3 ❘ 4 ❘ 5 ❘ 6 ❘ 7 ❘ 8❘ 9
Renewal of CAQ and Study Permit
When should I start the renewal process?
At least three to four months before the expiry date of your CAQ and study permit.
PLEASE NOTE: The Registrar’s Office must keep a copy of your valid CAQ and study
permit in your file throughout your studies. If one of your documents is missing, your
registration may be cancelled. It is of utmost importance to keep these documents
up-to-date to avoid unpleasant financial and personal consequences.
Where do I renew my CAQ?
Like the first time you applied, you must send your completed application to the Ministère
de l’Immigration et des Communautés culturelles du Québec (Department of immigration
and cultural communities).
NEW : It is now possible (and preferable) to complete the CAQ application online at www.
immigration-Québec.gouv.qc.ca/en/immigrate-settle/students/obtaining-authorizations/
certificat-acceptation/index.html.
Where do I renew my study permit ?
At Citizenship and Immigration Canada at www.cic.gc.ca/english/study/study-extend.asp.
NEW : It is now possible to apply to renew a study permit online at www.cic.gc.ca/
english/e-services/index.asp.
Where do I get a copy of the renewal procedure?
At the Registrar’s Office or the Student Life Office of Université Laval (service for foreign
students).
Please note, however, that processing the application on-line is faster.
What will happen if I don’t renew my documents before the expiry date?
•Your courses will be cancelled until your situation is remedied.
•Your student card will be deactivated.
•You will pay additional fees (C$200) to renew your study permit.
What will happen if my documents have been expired for under 90 days?
You will need to apply to restore your status as quickly as possible by completing the
form at www.cic.gc.ca/english/pdf/kits/forms/IMM1249E.PDF.
What will happen if my documents have been expired for over 90 days?
•Your application will be refused.
•You will no longer have any legal status in Canada.
•Immigration Canada will ask you to leave the country.
•You must start the entire process again from your country of origin.
-- 22 --
Glossary of terms used at Université Laval
Abandon (Withdrawal): An activity or course that a student has dropped during the period
where it is possible to withdraw without failure. The letter X (withdrawal without failure) is
attributed to the educational activity. Tuition fees are not reimbursed or cancelled.
Adage (Adage): A secure web self-service that allows students to consult their file. Adage
will be progressively replaced by Capsule.
Admission (Admission): The first of the two administrative steps that allow you to study
at Université Laval. Once you have been admitted, you can register before being officially
recognized as a student by the university.
Attestation d’études (Attestation of studies): The official document that confirms your
academic level and program at Université Laval along with the session’s official dates. You
may request one at any time at the Registrar’s Office (www.reg.ulaval.ca).
Baccalauréat (Bachelor’s): A three- or four-year undergraduate university program, with
90 to 120 credits and leading to a university bachelor’s degree.
Campus (Campus): The Université Laval campus
Capsule (Capsule): A secure web self-service that allows students to consult their file.
Capsule replaces Adage.
Carte étudiante (Student card): The official identity card at Université Laval. It gives access
to the library, laboratories, sports facilities, etc.
Certificat (Certificate): A short one-year program at the undergraduate level, with 24 to
36 credits.
Code permanent (Permanent code): A number attributed by the Ministère de l’Éducation
du Loisir et du Sport (Québec department of education, recreation and sport) to each student
in Québec. Not to be confused with the identification number (IN).
Confirmation d’inscription (Confirmation of registration): The official document issued
by the Registrar’s Office at the beginning of the session, confirming your type of studies
and academic program.
Conditions de poursuite des études (Conditions for pursuing studies): The requirements
that must be fulfilled to be permitted to enrol in your program in a future session.
Cours compensateurs (Compensation courses): The courses whose content makes it
possible to satisfy the admission requirements of a program.
Crédit (Credit): A credit (Cr) is a numerical value and one credit represents 45 hours of work
as individual study, attendance in a classroom, laboratory, workshop or internship.
Diplôme d’études supérieur spécialisé (DESS) (Specialized graduate studies diploma):
A short graduate program lasting one year, with 30 credits.
Direction de programme (Program administration office): An administrative entity whose
mandate is to guide the student throughout the educational program. The program administration office is composed of a director and administrative staff for managing studies.
-- 23 --
Doctorat (Doctorate): A three-year post-graduate program, with 90 credits and leading to
the degree of Doctor of Philosophy (Ph.D.), or doctoral degree in a field of education.
Étudiant régulier (Regular student): A student admitted and registered in a regular
program at Université Laval (program leading to a degree or a short program leading to a
certificate or diploma).
Étudiant visiteur (Visiting student): A student admitted and registered as part of a multilateral convention or bilateral agreement between the student’s university and Université
Laval for one or two sessions. At the end of the stay, the student does not receive a diploma
from Université Laval.
Faculté (Faculty): An education or research unit to which is attached the program’s administration office. The campus map will help you find the building that houses the faculty
of your program.
Grade (Degree): The degree is a title conferred by the university at the end of a complete
program of university studies (bachelor’s, master’s, doctorate).
IDUL (Identifiant Unique Laval): A unique identifier with a maximum of eight characters,
it is generally composed of five letters followed by zero to three digits. It gives access to a
number of computerized services at Université Laval.
Inscription (Registration): A process that is repeated every session that enables students
to choose the courses necessary for continuing their academic program.
Introduction- letter d’- (Letter of introduction): A letter that confirms that your study
permit will be sent to a Canadian boarder crossing.
Jumelage – programme de - (Buddy program): A program designed to facilitate a new
student’s arrival in Québec City and at Université Laval and help them integrate and adjust
to university life and Québec society, as soon as they arrive and during the first weeks of
the session.
Maîtrise (Master’s): A two-year graduate program, with 45 to 48 credits and leading to a
university master’s degree.
Mémoire (Dissertation): A written presentation of the results of research conducted as part
of a master’s degree with dissertation.
Microprogramme (Micro-program): A university program at the undergraduate or graduate
level that has from 9 to 18 credits and leads to a micro-program attestation.
NI (Numéro d’identification de l’étudiant): A student identification number with nine digits,
i.e. 009 xxx xxx. The NI is sometimes synonymous with the Record number, for example on
the student card issued at the start of the session, after registration.
NIP – Numéro d’identification personnel (PIN – personal identification number): It is
used as a password in several Université Laval systems. For example, it is used to access
Capsule and Adage.
Note (Mark): An appreciation given according to a grading system established by the
professor in the course outline.
-- 24 --
Numéro de dossier (File number): A number that identifies Université Laval students.
Synonymous with the student identification number (IN), it is used by Université Laval in its
official communications with the student.
Plan de cours (Course outline): A document given at the first class and which details for
each of the classes: objectives, content, relevant bibliography, teaching methods used, activity
calendar, evaluation methods and course delivery
Profil (Profile): A specific organization of the bachelor’s program, in relation to the field of
studies. For example, a cooperative profile has a work-study component, an entrepreneurial
profile has courses and a project that helps develop entrepreneurial skills and an international
profile enables students to do part of their studies abroad. An international profile can be
integrated into a master’s program without dissertation.
Programme contingenté (Program with quota): An undergraduate program where the
number of available places is limited.
Régime d’études (Type of studies): The type of studies is either 12 credits or more (fulltime studies) or under 12 credits (part-time studies).
Registraire -bureau du - (Registrar’s Office): The mandate of the Registrar’s Office is
to oversee student admission and academic record management. The Registrar’s Office is
responsible for evaluating applications and sending the official answer to these applications.
It also acts in support of faculties or other units for registration and graduation purposes.
Résident permanent (Permanent resident): A person who legally resides in Canada on a
permanent basis as an immigrant or refugee, but who is not yet a Canadian citizen.
Semaine de lecture (Reading week): During the fall and winter session, a week with no
classes, which gives students the opportunity to catch up on their coursework.
Session (Session): A consecutive period of 15 weeks that includes teaching students and
evaluating their learning, but excludes the registration period and the additional period
required for completing certain types of evaluation. The academic year at Université Laval
is divided into three sessions: fall (September to December), winter (January to April) and
summer (May to August). The summer session is divided into two periods: 1st period (MayJune) and 2nd period (July-August).
Stage (Internship): The practical training done in a professional environment supervised
by the university and with the collaboration of a partner or supervised by an employer and
with the collaboration of the university.
Thèse (Thesis): A written presentation of the results of original research conducted as part
of a doctoral program.
-- 25 --
Useful links and addresses
Admission and registration fees
www.ulaval.ca/sg/reg/Reglements/Reglement_frais_admission.pdf(in French)
Association des étudiantes et étudiants de Laval inscrits aux études
supérieures (AELIÉS) (Association of Laval students registered in
graduate studies)
www.aelies.ulaval.ca (in French)
Bureau de la vie étudiante (Student Life Office)
www.bve.ulaval.ca
Bureau des bourses et de l’aide financière (BBAF) (Bursary and
financial aid office)
www.bbaf.ulaval.ca (in French)
Bureau international de l’Université Laval (International office)
www.bi.ulaval.ca (in French)
Canadian Border Services Agency (CBSA)
www.cbsa.gc.ca
Canadian Bureau for International Education (CBIE)
www.cbie.ca
Centre d'aide aux étudiants (Student Assistance Centre)
www.aide.ulaval.ca
Citizenship and Immigration Canada
www.cic.gc.ca
Confédération des associations d’étudiants et d’étudiantes de l’Université
Laval (CADEUL) (Federation of Université Laval student associations)
www.cadeul.ulaval.ca (in French)
Direction des services aux étudiants (Student Services Branch)
www.dse.ulaval.ca
Faculté des études supérieures (FES) (Faculty of graduate studies)
www.fes.ulaval.ca (in French)
Guide de l’admission – études supérieures (Admission guide – graduate studies)
www.reg.ulaval.ca/webdav/site/reg/shared/PDF/GF/G/GAdm/0809/Sup/G20809.pdf
(in French)
-- 26 --
Ministère de l’Éducation, du Loisir et du Sport du Québec (MELS)
(Québec department of education, recreation and sport)
www.mels.gouv.qc.ca
Ministère de l’Immigration et des Communautés culturelles du Québec (MICC)
www.micc.gouv.qc.ca (in French)
Orléans Express (Bus company)
www.orleansexpress.com/Search.aspx
Map of Université Laval campus
www.ulaval.ca/Al/interne/plan/
Québec City
www.ville.quebec.qc.ca/EN/index.aspx
Régie de l’insurance maladie du Québec (RAMQ) (Québec health insurance board)
www.ramq.gouv.qc.ca/index_en.shtml
Règlement des etudes (Regulation on studies)
www.ulaval.ca/sg/reg/Reglements/Reglement_des_etudes.pdf (in French)
Registrar’s Office - Foreign student section
www.reg.ulaval.ca/sgc/page_accueil/etranger (in French)
Réseau de transport de la Capitale (RTC) (Public transit system)
www.rtcquebec.ca/francais/new_customer_/a_new_customer.html
Service de placement de l’Université Laval (Placement service)
www.spla.ulaval.ca (in French)
Service des finances (Financial service)
www.sf.ulaval.ca (in French)
Service des résidences (Residence service)
www.residences.ulaval.ca (in French)
Université Laval
www.ulaval.ca (in French)
-- 27 --
CHECKLIST
 to tick off when is done
To do before I arrive at Université Laval
 Make sure my passport is valid
 Apply for a CAQ, if applicable
 Apply for a study permit, if applicable
 Apply for my temporary resident visa (entry visa), if applicable
 Obtain the “official attestation of participation” in the social
security of my country (students from France, Denmark, Finland,
Luxembourg, Norway or Sweden)
 Obtain document showing proof of health and hospital insurance
coverage as required according to the list of exemptions
accepted by Université Laval
 Reserve my room at the student residence or off-campus
 Purchase my airline tickets (plan on arriving at least one week
prior to the start of classes)
 Prepare a budget
 Make a bank transfer (if necessary)
 Get information on my academic program, Université Laval,
Québec City and Québec society
-- 28 --
To do when I arrive
 Take possession of my room by going to the Residence Service, if I
have a room reserved in the residence
 Go to the Registrar’s Office to present my legal documents (passport,
CAQ, study permit, birth certificate, scholarship letter, etc.)
 Attend a mandatory information session at the Registrar’s office
 Go to the administration office of my academic program to register for
my activities or courses
 When I receive my confirmation of registration in the mail, get my
picture taken for my student ID card
 Present the necessary documents to be exempted from the health
and hospital insurance required for foreign students, if applicable
(reciprocity agreements, scholarship recipient and employee of an
international organization).
To do during my stay
 Renew my CAQ and study permit at least three to four months before
their expiry date (if continuing my studies here)
 Make sure I have a valid temporary resident visa (entry visa in addition
to my study permit) if I plan on travelling during my stay, which will
allow me to re-enter Canada.
 Every year, give proof to the Registrar’s Office, of my eligibility at the
Régie de l’assurance maladie du Québec (Québec health insurance
board), if need be.
www.reg.ulaval.ca
This is not a legal document. For legal information, refer to the Immigration and Refugee
Protection Act and Regulations or the Citizenship Act and Regulations, as applicable.
This publication is available in alternative formats upon request.
http://www.cic.gc.ca/english/information/applications/guides/5269ETOC.asp
Overview
Application package
This application package consists of:

an instruction guide and

the required forms
The instruction guide is a tool that provides:

the information you must know about this application before sending it to Citizenship and
Immigration Canada (CIC) and

assistance with how to fill out the forms and the required supporting documents
Read the instruction guide thoroughly and then fill out each of the applicable forms.
The forms are specifically designed with questions that will assist the processing of your
application.
Symbols used in this guide
This guide uses the following symbols to indicate information of particular importance.
What you must do to have your application processed.
Important information that you need to be aware of in order to avoid delays or other
problems.
Where to get more information.
Note:
Tips that will assist you with this application.
The application process
The instructions provided in this guide follow the basic steps you will need to know to complete
your application.
1. Gather documents
2. Complete the application
3. Pay the fees
4. Mail the application
Before You Apply
Who may use this application?
This application guide is designed for persons who wish to apply for a study permit from outside
Canada.
Note: The processing time of an application may vary from one visa office to another. Find out
more about local application processing times by visiting our website.
What is a study permit?
A study permit is a written authorization issued by an officer that allows a person who is neither
a citizen nor a permanent resident to study in Canada.
Do I require a study permit?
Generally, if you are not a Canadian citizen or a permanent resident of Canada you must obtain
a study permit in order to study in Canada.
However, not everyone is required to obtain a study permit in order to study in Canada. A
person may be exempted from the requirement of a study permit in the following situations:

Minor children attending pre-school, primary or secondary levels,

Family members or private staff accompanying a foreign representative by the
Department of Foreign Affairs and International Trade of Canada, and

Members of the armed forces of a country designated for the purposes of the Visiting
Forces Act.
Important information. Minor children accompanying one or both parent(s), who are
temporary residents and not allowed to study or work in Canada, require a study permit.
Courses that do not require a study permit
Generally, a study permit is not required for:

attending nursery schools or kindergarten.

distance learning.

audit courses (where a student is permitted to attend an academic course without
obtaining credit for it).

taking courses include in tour packages as a secondary activity for tourists.

following a course which is not academic, professional or vocational in nature that can be
completed within the period authorized upon entry into Canada.

following a course or a program of study which is six (6) months or less that can be
completed within the period authorized upon entry into Canada.
Note: If your program of study is six months or less but you intend to continue your studies in
another program you should apply for a study permit before coming to Canada. This will allow
you to apply to extend your stay as a student from within Canada. Otherwise, if you do not hold
a study permit you will have to apply for one outside Canada.
What are the requirements you must meet for a Study Permit?
You must show the officer that you meet the requirements of the Immigration and Refugee
Protection Act (IRPA) and the Immigration and Refugee Protection Regulations and that you will
be in Canada for a temporary stay. You must also:

Satisfy an officer that you will leave Canada at the end of your studies.

Have a letter of acceptance from an educational institution.

Prove that you have money for the duration of your stay in Canada to pay for:
o tuition fees,
o living expenses for yourself and accompanying family members, and
o transportation costs to and from Canada for yourself and accompanying family
members.

Be law-abiding and have no record of criminal activity (you may be asked to provide a
Police Clearance Certificate).

Produce any additional documents requested by the officer to establish your admissibility.

Not be a risk to the security of Canada.

Be in good health (complete a medical examination, if required).
Are there any conditions on my study permit?
An officer may impose, vary, or cancel conditions on your study permit. These may include one
or more of the following:

the type of studies or course you may take,

the educational institution you may attend,

the location of your studies,

the time and place at which you shall report for medical examination or observation,

the time and place at which you shall report to present evidence of compliance with
applicable conditions,

the prohibition of engaging in employment,

the duration of your stay in Canada.
Entry to Canada
Important information. Entry to Canada is a privilege, not a right. You must meet the
necessary requirements and you may need a Temporary Resident Visa.
Do I need a Temporary Resident Visa?
If you want to study in Canada you must meet the necessary requirements and you may require
a temporary resident visa.
A temporary resident visa is an official document issued by an officer that is placed in your
passport to show that you have met the requirements for admission to Canada as a temporary
resident.
When you arrive at the port of entry, an officer will make a final determination.
See Appendix A – Temporary Resident Visa Exemptions for more information on persons who are
exempt from obtaining a temporary resident visa to visit Canada.
If you are applying for a study or work permit and require a temporary resident visa, it is not
necessary to make a separate application or pay a separate fee; an officer will issue it at the
same time as the documentation necessary for your entry to Canada as a student.
Family members
Your family members include your spouse or common-law partner, your dependent children and
any children that are their dependent children.
Spouse
Refers to either of the two persons (opposite or same sex) in a marriage legally recognized in
the country in which it took place, as well as in Canada.
Common-law partner
Refers to a person who is living in a conjugal relationship with another person (opposite or
same sex), and has done so continuously for a period of at least one year. A conjugal
relationship exists when there is a significant degree of commitment between two people.
This can be shown with evidence that the couple share the same home, that they
support each other financially and emotionally, that they have children together, or that
they present themselves in public as a couple.
Common-law partners who are unable to live together or appear in public together
because of legal restrictions in their home country or who have been separated for
reasons beyond their control (for example, civil war or armed conflict) may still qualify
and should be included on the application.
Dependent children
Refers to the children of the applicant or those of the spouse or common-law partner.
They must:

be under the age of 22 and not have a spouse or common-law partner,or

depend substantially on the financial support of a parent and have been
continuously enrolled and in attendance as full-time students in a post-secondary
institution accredited by the relevant government authority since before the age
of 22 (or since marrying or entering into a common-law relationship, if this
happened before the age of 22), or

depend substantially on the financial support of a parent since before the age of
22 and be unable to provide for themselves due to a medical condition.
Dependent child of a dependent child
Refers to children of dependent children of the applicant or those of the spouse or commonlaw partner.
Do family members need to apply separately?
Your family members who also wish to visit Canada must apply by filling out their own
temporary residence form (Temporary Resident Visa, study permit or work permit). However,
you may send all family member application forms in the same envelope with only one payment
receipt for the total amount. See the “Pay the Fee” section.
Your spouse or common-law partner and children must meet all the requirements for temporary
residents to Canada.
May my children attend school?
Your accompanying children may attend school in Canada. You must apply for their study permit
at the same time as your application. If they intend to join you later, they must obtain a study
permit before coming to Canada.
Custodians
In Canada, the age of majority varies from one province or territory to another:
Age of majority at 18 yrs old

Alberta

Manitoba

Ontario

Québec

Prince-Edward Island

Québec

Saskatchewan
Age of majority at 19 yrs old

British Columbia

New Brunswick

Newfoundland and Labrador

Nova Scotia

Northwest Territories

Nunavut

Yukon Territory
Minor children who are less than 17 years of age and come to Canada to study without a parent
or legal guardian must be cared for by a responsible adult in Canada. This person is known as
a custodian. A notarized custodianship declaration, such as the form Custodianship Declaration
– Custodian for Minors Studying in Canada (IMM 5646) (PDF, 1 MB), must be completed by the
parents or legal guardians in the country of origin and by the custodian in Canada.
Minor children between 17 years of age and the age of majority in the province or territory (18
or 19 years old) where they intend to study, may need a custodian at the discretion of an
immigration officer.
Note: The minimum age required to be a custodian is 19 years of age, regardless of province.
For more information on minors studying in Canada, consult the CIC website.
Minors travelling alone
Minor children who are traveling alone must bring:

contact information (name, address and phone number) with them about the custodian, if
required, who will be responsible for them in Canada;

information about the school where they are going; and

a letter of permission from their parent(s) and, if required, a notarized custodianship
declaration.
Note: If the child is the subject of a custody order, proof of custody and the other parent’s
consent must also be provided.
May I work while I am studying in Canada?
Generally, foreign students are not allowed to work while they are studying in Canada. However,
there are some exceptions for full-time students attending publicly funded institutions or private
degree-granting institutions.
For more information, contact your nearest Canadian visa office or consult the CIC website.
What is a full-time student?
A full-time student is a person, whose program of study is normally at least 15 hours of
instructions per week, leading to a degree, diploma or certificate, unless otherwise defined by
the educational institution.
Note: The definition of full-time student varies from one institution to another. For clarification,
refer to the guidelines of your educational institution.
What requirements must I meet to get a work permit?
A work permit may be issued to you if it is established that:

your intended employment is an essential and integral part of your course of study (not
applicable to medical interns or medical residents), or

your intended employment is related to an approved research or training program, or

you hold a study permit and are temporarily facing financial difficulties through
circumstances beyond your control or any person whom you are dependent on for
financial support to complete your term of study. You must show proof that you are not
able to obtain the money needed for daily expenses and that it is a temporary situation,
or

you have successfully graduated from a program at a Canadian university, community
college,CÉGEP, or publicly funded trade/technical school (or from a Canadian private
institution authorized by provincial statute to confer degrees) and wish to work for a
maximum of three years, or

you are the spouse or common-law partner of a full-time student registered at a Canadian
university, community college, CÉGEP, publicly funded trade/technical school or private
institution authorized by provincial statute to confer degrees. You may be eligible for an
open or open/restricted work permit, depending on whether or not medical requirements
have been met.
For more information, refer to the CIC website.
Note: As a full-time student you may be eligible to apply for a work permit that allows you to
work off-campus at certain public post-secondary institutions. For further information, refer to
the CICwebsite for the List of participating institutions: Off-campus work permit for international
students.
Do students need a work permit to work on campus?
Full-time students attending degree-granting and post-secondary institutions do not need a
work permit when the employment is on the campus of the college or university where they are
registered. They can work for as long as their study permit is valid. The employer may be the
institution or a private contractor operating on the campus.
Medical requirements
You and your family members may be required to undergo a medical examination in order to
come to Canada. Find out more by checking the Medical examination requirements for
temporary residents.
You may either:

undergo an upfront medical examination by contacting a Panel Physician; or

wait until your application is reviewed and medical instructions are provided to you by the
visa office.
Get the instructions to complete the medical examination.
Note: When medical results are submitted up-front, routine cases benefit from faster processing
since we do not have to request them at a later date. If you choose to have an upfront medical
exam, you must submit proof that you completed the medical examination with your
application. Failure to do so may result in processing delays.
Biometric requirements
You and your family members may be required to appear in person to have your fingerprints
and photograph (biometric information) taken at a biometric collection service point.
All family members who are required to have their fingerprints and photograph taken and who
are applying together should go to the same biometric collection service point.
Find out if you are required to provide biometrics.
Important information
You must not have your biometric fingerprints and photo taken before you submit your
application. You can have your biometrics collected:

after you submit your application and have received a biometric instruction letter which
will direct you to a list of points of service you may choose from;
or

at the same time as you are submitting your application in person at a Visa Application
Centre (VAC).
Step 1. Gather Documents
What documents are required?
Use the Document Checklist (IMM 5483) provided with this package to assist you in gathering
the required documents to submit your application.
Some visa offices may require additional supporting documents specific to your country. For
further information on these requirements, visit our website under List of countries and
corresponding Canadian visa offices.
Important information. If you do not provide all the requested information or documents,
the processing of your application could be delayed.
Document #1 - Proof of identity

A valid passport or travel document that guarantees you re-entry to the country that
issued it. Two photos of yourself according to the Visa application photograph
specifications.
Note: if you are required to provide biometric information (biometric fingerprints and a
biometric photo), you are not required to include paper photos. Find out if you need to
give biometrics.
Format: Original
Document #2 - Proof of acceptance
A letter from the university, CEGEP, college or technical institution which shows:

the name of the institution

confirmation of your acceptance or registration as a student

the duration of the academic program and

the latest date you may register.
For attendance at a primary school or secondary school, a letter from the school board having
jurisdiction over the school where a minor child will attend indicating:

the name of the school

the level of study and

the duration of the course.
Note: For private schools, present a letter from the school itself with the above information.
Format: Original
Document #3 - Proof of financial support
Evidence that you can support yourself as well as accompanying family members while studying
in Canada. Such evidence may include:

proof of a Canadian bank account, if money has been transferred there,

Bank statements for the past four months,

proof of payment of tuition and residence fees, and

proof of funding paid from within Canada for students with a scholarship or enrolled in a
Canadian-funded educational program.
If foreign exchange control measures exist in your country, you must provide proof that you will
be permitted by the exchange control authorities of your country to export funds for all your
expenses.
Format: Original or clear and legible photocopy
Note: If you are not a citizen of the country from which you are applying, you must provide
proof of your present immigrant status in the country of application.
If the government that issued your passport or travel document requires a re-entry permit, such
document must be obtained before you apply for a Canadian visa.
Additional documents may be required.
Do you intend to study in Quebec?
In order to study in Quebec, students must obtain a Certificat d’acceptation du Québec (CAQ)
issued by the Ministère de l’immigration et des communautés culturelles (MICC).
The educational institution should provide the student with all the details related to applying for
Quebec. For residents of countries such as France, Austria, Mexico or the Hong Kong
Administrative Region, where there is a Quebec Immigration Service (SIQ), they can apply there
directly for a CAQ.
Students do not have to wait for the actual CAQ before applying for their study permit. As proof
of their acceptance, they can simply submit MICC’s letter of approval.
Consult the MICC website for appropriate contact information and for the latest updates on the
process and documents required for Quebec.
Website: Ministère de l’immigration et des communautés culturelles
Translation of documents
If your documents are in a language other than English or French, check with the responsible
visa office to determine whether they need to be translated.
Visit our website under List of countries and corresponding Canadian visa offices.
Certified true copies
To have a photocopy of a document certified, an authorized person must compare the original
document to the photocopy and must print the following on the photocopy:

“I certify that this is a true copy of the original document”,

the name of the original document,

the date of the certification,

his or her name,

his or her official position or title, and

his or her signature.
Who can certify copies?
Persons authorized to certify copies include the following:
In Canada:

a commissioner of oaths

a notary public

a justice of the peace
Outside Canada:

a judge

a magistrate

a notary public

an officer of a court of justice

a commissioner authorized to administer oaths in the country in which the person is living
Family members may not certify copies of your documents.
Step 2. Complete the Application
Filling out the application
The following are the forms that must be filled out and submitted:

Application For Study Permit Made Outside of Canada (IMM 1294)

Family Information (IMM 5645)

Document Checklist (IMM 5483)

Schedule 1 ─ Application for Temporary Resident Visa(IMM 5257 – Schedule 1), if
applicable

Statutory Declaration of Common-law Union (IMM 5409), if applicable

Custodianship Declaration – Custodian for Minors Studying in Canada (IMM 5646), if
applicable

Use of a Representative (IMM 5476), if applicable
Note: You may be required to complete additional supporting documents upon request of a
visa officer.
Important information. It is a serious offence to give false or misleading information on
these forms. The information you provide on your application is subject to verification.
Important information
Be complete and accurate
Complete all sections. If a question or a section does not apply to you, write “Not Applicable” or
“NA”, except for your name (last name and given name*s+). Refer to questions 1 and 2
under Personal Details for more instructions.
If your application is incomplete it will be returned to you and this will delay the processing of
your application.
If you need more space for any section, print out an additional page containing the
appropriate section, complete it and submit it with your application.
Application for Study Permit Made Outside of Canada (IMM 1294)
Who must fill out this application form?
Each person requiring a study permit to come to Canada must complete this form.
Note
Completing the form
You must answer all the questions on this application form unless indicated otherwise.
Download and fill out the application form on a computer.
You also have the option of saving your form and completing it later.
Note: Completing the form electronically is easier and reduces the risk of errors that can slow
down the application process.
In order to help you fill out the application form, read and follow the questions below.
Question 1
Type your universal client identification number (UCI), if known. Otherwise, leave it
blank. If this is your first time dealing with CIC you will not have an UCI.
Question 2
From the list, select the language (English or French) in which you would like to
receive service.
Personal Details
Question 1
Full name
Type your family name (surname) as it appears on your passport, travel or identity
document (even if the name is misspelled). Do not use initials.
Note: If you do not have a family name on your passport, travel or identity document,
enter all your given name(s) here and leave the given name field blank.
Type all of your given name(s) (first, second, or more) as it appears on your passport,
travel or identity document (even if the name is misspelled). Do not use initials.
Note: If you do not have a given name on your passport, travel or identity document,
leave this field blank. Do not enter “*”, “Not applicable” or “NA”.
Question 2
Nick names/Alias
Check the box to indicate if you ever used any other name. This could include your
birth name, maiden name, married name, nick name, etc.
If you checked ‘‘Yes’’, type any other family name that you have ever used.
If you checked ‘‘Yes’’, type any other given name (first, second, or more) that you
have ever used.
Question 3
From the list, select your sex (male, female or unknown).
Question 4
Indicate your date of birth. If your complete date of birth is unknown, please use ‘*’
(star sign/asterisk) to fill in the spaces for the year, month or day, where applicable.
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Type your city or town of birth.
From the list, select your country of birth.
From the list, select your country of citizenship. To be a citizen of a country means
that you were either born in that country (in most cases) or have been granted
citizenship by that country. If you have dual citizenship, select the country that issued
the passport you will be using for this trip.
From the list, select the appropriate information to indicate:

The name of your country of residence. Your country of residence is the country
in which you are living, provided that you have been lawfully admitted to that
country.

Your immigration status in that country (indicate one of the following):
o
Citizen
o
Permanent resident
o
Visitor
o
Worker
o
Student
o
Other
o
Protected Person
o
Refugee Claimant

Other: This section must be completed if you selected ‘‘Other’’ as a status,

The dates (From – To) you have been living in your country of residence.
Check the box to indicate whether you have lived in any country other than your
country of citizenship or your current country of residence for more than six (6)
months in the past five (5) years.
If you checked ‘‘Yes’’, from the list select the appropriate information to indicate the
following:

The name of the country you lived in,

Your immigration status for the time you were in that country:
o
Citizen
o
Permanent resident
o
Visitor
o
Worker
o
Student
o
Other
o
Protected Person
o
Refugee Claimant

Other: This section must be completed if you selected ‘‘Other’’ as a status,

The dates (From – To) you were living in that country.
Check the box to indicate if you are applying from your current country of residence.
If you checked ‘‘No’’, select the appropriate information from the list to indicate:

The name of the country where you are applying from,

Your immigration status in that country by choosing one of the following:
o
Citizen
o
Permanent resident
o
Visitor
o
Worker
o
Student
o
Other
o
Protected Person
o
Refugee Claimant

Other: This section must be completed if you selected ‘‘Other’’ as a status,

The dates (From – To) that you have been living in that country.
Note: If you are not a citizen of the country where you are making your application,
you must provide proof of your legal status when you submit your application.
a. From the list, choose your current marital status:
Annulled Marriage
This is a marriage that is legally declared invalid. An annulment can also be a
declaration by the Catholic Church that the marital union did not have a binding force.
CommonLaw
This means that you have lived continuously with your partner in a marital-type
relationship for a minimum of one year.
Divorced
This means that you are officially separated and have legally ended your marriage.
Legally Separated
This means that you are married, but no longer living with your spouse.
Married
This means that you and your spouse have had a ceremony that legally binds you to
each other. Your marriage must be legally recognized in the country where it was
performed and in Canada.
Single
This means that you have never been married and are not in a common-law
relationship.
Widowed
This means that your spouse has died and that you have not re-married or entered
into a common-law relationship.
b. Enter the date (year, month and day) you were married or you entered into
your current common-law relationship.
c. Type the family name(s) and given name(s) of your current spouse or commonlaw partner.
Note: If you are in a common-law union, you must also complete theStatutory
Declaration of Common-law Union (IMM 5409) form and include it with your
application.
Check the box to indicate whether you have previously been married or in a commonlaw relationship. If you checked ‘‘Yes’’, provide the:

Family name(s),

Given name(s),

Type of relationship:

o
Common-law, or
o
Married.
Dates (From – To) for which you were in the relationship with your previous
spouse/common-law partner.
Language
Question 1
a. From the list, select your native language (mother tongue).
b. If your native language is not English or French, select from the list the one you
would most likely use.
o
English
o
French
o
Neither
Passport
Question 1
Type your passport, travel or identity document number. Make sure there is no space
between each number and/or letter.
Question 2
From the list, select the name of the country that issued your passport, travel or
identity document.
Question 3
Enter the date your passport, travel or identity document was issued.
Question 4
Enter the date your passport, travel or identity document will expire.
Contact Information
Question 1
Indicate your current mailing address (where information should be mailed) by typing
the following information:

Post Office Box (P.O. Box) number, if applicable. If you do not indicate post
office box, the Street number must be provided.

Apartment (Apt.) or Unit, if applicable

Street number (No.), if applicable. This must be provided if you did not type in
a P.O. Box

Street name, if applicable

City or Town

From the list, select the Country of your current mailing address.

Province or State

Postal code/zip code

District, if applicable.
Note: All correspondence will go to this address unless you provide your e-mail
address.
If you wish to have a representative who can conduct business on your behalf,
you must provide their email and mailing address(es) in this section andcomplete
the Use of a Representative (IMM 5476) form.
For more information read the ‘‘Use of a Representative’’ section in this guide.
Question 2
Check the box to indicate whether your residential address (where you live) is the
same as your mailing address. If ‘‘No’’, type the following information:

Apartment (Apt.) or Unit, if applicable

Street Number (No.)

Street Name

City or Town

Country

Province or State

Postal Code/zip code

District, if applicable.
Question 3
Check the appropriate box to indicate if the telephone number is from Canada/the
United States (US) or Other (any other country).
From the list, select the type of telephone:

Residence (home)

Cellular (cell/mobile)

Business (work)
Type your telephone number including the country code, area/regional codes,etc.
If you have an extension number, write it after your phone number under ‘‘Ext.’’
Question 4
Check the appropriate box to indicate if your additional telephone number is from
Canada/the United States or Other (any other country).
From the list, select the type of telephone:

Residence (home)

Cellular (cell/mobile)

Business (work)
Type your telephone number including the country code, area/regional codes,etc.
If you have an extension number, write it after your phone number under ‘‘Ext.’’
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Check the appropriate box to indicate if the facsimile (fax) number is from Canada and
United States or Other (any other country).
If applicable, type your facsimile (fax) number, including country code, area/regional
codes, etc.
If applicable, type your e-mail address using a format similar to the following:
[email protected]
Note: By indicating your e-mail address, you are hereby authorizing transmission of
correspondence including file and personal information to be sent electronically to
you at the address provided.
Details of Intended Study in Canada
Question 1
a. Write the full name of the school as it appears in your acceptance letter
b. Write the complete address of the school:
o
Province
o
City/Town
o
Address
Question 2
Write the name and the level of your program of study.
Question 3
Write the expected duration of your program of study using the From – To fields.
Question 4
Provide details about the cost of your studies in the following sections:

Tuition

Room and board

Other (e.g., books, transport, pocket money, etc.)
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Write the amount of funds (money) in Canadian dollars that you have available for
your stay in Canada.
a. From the list, select who will be responsible for your expenses in Canada:
o
Myself
o
Parents
o
Other
b. If you chose “Other”, indicate who will cover your expenses (e.g., a relative, a
scholarship, a business, etc.).
Education
Check the box to indicate if you have any post secondary education (including university, college
or apprenticeship training).
The following table provides examples of post secondary education:
Trade/Apprenticeship
Training completed in a specific trade, such as carpentry or auto mechanics.
Non-university certificate/diploma
Training in a profession that requires formal education but not at the university level
(for example, dental technician or engineering technician).
Bachelor’s degree
Academic degree awarded by a college or university to those who completed an
undergraduate curriculum; also called a baccalaureate. Examples include a Bachelor of
Arts, Science or Education.
Master’s degree
Academic degree awarded by a graduate school of a college or university. You must
have completed a Bachelor’s degree before a Master’s degree can be earned.
PhD
Highest university degree usually based on at least three years of graduate studies and a
thesis. Normally, you must have completed a Master’s degree before a PhD can be
earned.
If you checked ‘‘Yes’’, provide full details of your highest level of post secondary education:

Enter the dates (year and month) you attended the institution

Field(s) of study (mechanics, social sciences, medicine, etc.)

School or Facility name

City or Town

From the list, select the country, and

Province or State.
Employment (Work/Occupation)
Provide the following information about your employment for the past 10 years. If you are
retired, provide the 10 years before your retirement.
Question 1
Current Activity/Occupation
Provide details about your current Activity/Occupation:

Enter the dates (year and month) you have been working at your current
occupation,

The activity/occupation or a brief description of your position. If you do not
work, describe what you are currently doing (retired, not working, going to
school, etc.),

Indicate the name of the company or employer or facility where you work,

City or Town,

Country,

Province/State, if applicable
Question 2
Previous Activity/Occupation
Provide details of your previous Activity/Occupation for the past 10 years. If you are
retired, provide the 10 years prior to your retirement.
Note: If you need more space, print out an additional page of the form, complete this
section and submit it with your application.
Background Information
Question 1
Check the box to indicate if:
a. you or any of your family member(s) have ever had tuberculosis of the lungs or
been in close contact with a person with tuberculosis within the past two years.
b. you have any physical or mental disorder that would require social and/or
health services other than medication during your stay in Canada.
c. If you checked “Yes” to any of the above questions, provide details and the
name of the family member, if applicable.
Note: Refer to the family member definition in this guide.
Question 2
Check the box to indicate if you have ever:
a. remained beyond the validity of your status, attended school without
authorization or worked without authorization in Canada.
b. been refused any kind of visa, admission or been ordered to leave Canada or
any other country.
c. If you checked “Yes” to one of the above questions, provide details.
Question 3
Check the box to indicate if you have ever:

committed,

been arrested for, or

been charged with or convicted of any criminal offence in any country.
If you checked “Yes”, provide details, you may be required to completeSchedule
1 ─ Application for Temporary Resident Visa (IMM 5257 – Schedule 1).
Question 4
a. Check the box to indicate if you have ever served in any military, militia, civil
defence unit, served in a security organization or police force (including non
obligatory national service, reserve or voluntary units).
b. If you checked “Yes”, provide your dates of service and the countries where you
served.
If you checked “Yes” you may be required to complete Schedule 1 ─Application for
Temporary Resident Visa (IMM 5257 – Schedule 1).
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Check “Yes” or “No” to indicate if you have ever been a member or associated with
any political party, or other group or organization which has engaged in or advocated
violence as means to achieving a political or religious objective, or which has been
associated with criminal activity at any time.
If you checked “Yes” you may be required to complete Schedule 1 ─Application for
Temporary Resident Visa (IMM 5257 – Schedule 1).
Check “Yes” or “No” to indicate if you have ever witnessed or participated in the ill
treatment of prisoners or civilians, looting or desecration of religious buildings.
If you checked “Yes” you may be required to complete Schedule 1 ─Application for
Temporary Resident Visa (IMM 5257 – Schedule 1).
Note. Refer to the following table in order to complete your form properly.
1. Once the application is completed, click on the “Validate” button located at the top or
bottom of the form and print your application form. This will generate a barcode *
page (page 5 of 5). When submitting your application, to ensure your encoded data is
captured, you must include the last page (page 5 of 5) which contains your unique
barcodes.
*See image below:
Note: This barcode page will not appear if you fill out your application by hand.
2. If you are 18 years of age or older, sign and date in the boxes provided at the bottom
of the page.
If you are less than 18 years of age, your form must be signed by one of your parents
or a legal guardian.
Note: By signing, you certify that you fully understand the questions asked, and that the
information you have provided is complete, accurate, and factual. If you do not sign and date
the application form, it will be returned to you.
Family Information (IMM 5645)
Who needs to complete this form?
This form must be completed by each person, 18 years of age or older, applying for a Temporary
Resident Visa, a study or work permit outside Canada.
Section A
Write the personal details about:

yourself,

your spouse or common-law partner, if applicable,

your mother,

your father.
Include: full name, relationship, date of birth, marital status (married, single, widowed,
common-law, divorced, separated, annulled marriage), present address and occupation (job),
and whether they will come with you to Canada by checking ‘‘Yes’’ or ‘‘No’’.
If a person is deceased, indicate this under ‘‘Present address’’, and write the city and the date
they died.
If not currently employed, please indicate whether that person is retired, studying, etc.
You must answer all questions. If a section does not apply to you, write ‘‘Not applicable’’ or
‘‘N/A’’.
Note: If you do not have a spouse or a common-law partner, read ‘‘Note 1’’, then sign and date
the declaration at the end of Section A.
Section B
Write the personal details about your children. It is very important that you list all of your
children even if they are already permanent residents or citizens of Canada. This includes:

married children,

adopted children,

children of your spouse (step-children) or common-law partner,

any of your children who have been adopted by others,

any of your children who are in the custody of an ex-spouse, former common-law partner
or other guardian.
Write full name, relationship, date of birth, marital status (married, single, widowed, commonlaw, divorced, separated, annulled marriage), present address and occupation (job), and
whether they will come with you to Canada by checking ‘‘Yes’’ or ‘‘No’’.
If a person is deceased, indicate this under ‘‘Present address’’, and write the city and the date
they died.
If not currently employed, please indicate whether that person is retired, studying, etc.
You must answer all questions. If a section does not apply to you, write ‘‘Not applicable’’ or
‘‘N/A’’.
Note: If you do not have children, read ‘‘Note 2’’, then sign and date the declaration at the end
of Section B.
Section C
Write the personal details about your:

brother(s),

sister(s),

half-brother(s) and half-sister(s),

step-brother(s) and step-sister(s).
Write full name, relationship, date of birth, marital status (married, single, widowed, commonlaw, divorced, separated, annulled marriage), present address and occupation (job), and
whether they will come with you to Canada by checking ‘‘Yes’’ or ‘‘No’’.
If a person is deceased, indicate this under “Present address”, and write the city and the date
they died.
If not currently employed, please indicate whether that person is retired, studying, etc.
You must answer all questions. If a section does not apply to you, write ‘‘Not applicable’’ or
‘‘N/A’’.
Section D
Signature
Sign and date in the boxes provided at the bottom of the page.
Note: By signing, you certify that you fully understand the questions asked, and that the
information you have provided is complete, accurate and factual. If you do not sign or date the
form, your application will be returned to you.
Schedule 1 – Application for Temporary Resident Visa (IMM5257 – Schedule 1)
Who must fill out this application form?
This form must be completed by:

you, the principal applicant;

your spouse or common-law partner (whether accompanying you to Canada or not), and

your dependent children aged 18 or over (whether accompanying you to Canada or not).
Check the box to indicate whether you are the principal applicant or the spouse, common-law
partner or dependent child aged 18 years or older of the principal applicant.
Question 1
Indicate your full last name (surname/family name) as it appears on your passport,
travel or identity document.
Indicate all of your given name(s) (first, second or more) as they appear on your
passport, travel or identity document. Do not use initials.
Question 2
Indicate your date of birth.
Question 3
Type your Unique Client Identifier number (UCI), if known. Otherwise, leave it blank. If
this is your first time dealing with CIC you will not have a UCI.
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Check “Yes” or “No” to indicate whether you served in any military, militia, or civil
defence unit or service in a security organization or police force (including non
obligatory national service, reserve or volunteer units).
If yes, provide details about your military service (if applicable) for each of the
countries whose armed forces you served in including:

dates (From –To),

locations/place where you were stationed,

province and

country.
If you were not in any military service, write N/A.
Check “Yes” or “No” to indicate whether you have ever witnessed or participated in
the ill treatment of prisoners or civilians, looting or desecration of religious buildings.
If yes, provide details of the circumstances including:

dates (From –To),

location (city, town, etc.),

province,

country, and

details (space is provided)
Check “Yes” or “No” to indicate whether you have had membership or association
with any political parties, groups or organizations which have engaged in or advocated
violence as a means to achieving a political or religious objective, or which has been
associated with criminal activity at any time.
Include details such as:

dates (From –To),

name of organization,

activities or positions held,

province, and

country.
Note: Do not use abbreviations.
Check “Yes” or “No” to indicate whether you have held any government positions in
the past such as:

Civil servant

Judge

Police officer

Mayor

Member of parliament, or

Hospital administrator.
Include:

dates (From –To),

country,

level of jurisdiction (examples: national, regional or municipal),

name of the department or the branch you worked for, and

activities and/or positions that you held.
Note: Do not use abbreviations.
Question 8
Check “Yes” or “No” to indicate if you have travelled to any country other than your
country of citizenship or current country of residence since the age of 18 or during the
past five years.
Include:

dates (From –To),

country,

location (city, town, etc.)

purpose of travel (tourism, business, etc.)
Validate
Once the application is completed, click on the "Validate" button located at the top or
bottom of the form. If completed properly, the following information will appear on
the top right corner of the form, (just before the page number):

family name

initial letter of the given name

year and month of birth
Note: This information will not appear if you fill out your application by hand.
Use of a Representative (IMM 5476)
Who may use this form?
Complete this form only if you:

used the services of a representative to help you prepare or submit your application; or

are appointing a representative; or

are cancelling a representative’s appointment.
If you have dependent children aged 18 years or older, they are required to complete their own
copy of this form if a representative is also conducting business on their behalf.
Your spouse or common-law partner does not have to complete a separate request and must
sign in the box provided under question 10.
What is a representative?
A representative is someone who has provided advice, consultation, or guidance to you at any
stage of the immigration application process, or in an immigration proceeding. If someone
represented or advised you to help you submit your application, then that person is your
representative. A representative is also someone who has your permission to conduct business
on your behalf of Citizenship and Immigration Canada (CIC) and the Canada Border Services
Agency (CBSA).
When you appoint a representative:

you also authorize CIC and CBSA to share information from your case file with this person;

your application will not be given special attention nor can you expect faster processing or
a more favourable outcome;

the representative is authorized to represent you only on immigration matters related to
the application you submit with this form;

you can appoint only one (1) representative for each application you submit;

you are not obliged to hire a representative. We treat everyone equally, whether they use
the service of a representative or not.
Important information. You must notify us if your representative’s contact information
changes or if you cancel the appointment of a representative.
Types of representatives
Family, friends, and non-profit groups often help applicants who feel the need for support and
advice on immigration matters. You can appoint a representative who does not charge fees or
receive any other compensation for providing immigration advice or services to represent you
before CIC or the CBSA.
There are two (2) types of representatives.
Uncompensated representatives include:

friends and family members who do not, and will not, charge a fee or receive any other
consideration for their advice and services;

organizations that do not, and will not, charge a fee or receive any other consideration for
providing immigration advice or assistance (such as a non-governmental or religious
organization);

consultants, lawyers and Quebec notaries, and students-at-law under their supervision,
who do not, and will not, charge a fee or receive any other consideration to represent
you.
Compensated representatives:
Compensated representatives charge a fee or receive some other form of consideration in
exchange for the advice and representation that they provide. If you want us to conduct
business with a compensated representative then they must be authorized by CIC.
It is important to know that anyone who represents or advises you for payment — or offers to
do so — in connection with immigration proceedings or applications is breaking the
law unless they are an authorized representative or they have a specific agreement or
arrangement with the Government of Canada that allows them to represent or advise you. This
applies to advice or consultation which happens before or after an immigration application is
made or a proceeding begins.
Authorized representatives are:

immigration consultants who are members in good standing of the Immigration
Consultants of Canada Regulatory Council (ICCRC);

lawyers and paralegals who are members in good standing of a Canadian provincial or
territorial law society and students-at-law under their supervision;

notaries who are members in good standing of the Chambre des notaires du Québec and
students-at-law under their supervision.
If you appoint a compensated representative who is not a member of one of these designated
bodies, your application will be returned. For more information on using a representative, visit
our website.
General Application Information

Check one box to indicate if you are appointing or cancelling the appointment of a
representative.

Check both boxes and complete all sections if you are cancelling a
representative and appointing a new one at the same time.
Section A – Applicant Information
Question 1
Write your last name (surname or family name) and given name(s).
Question 2
Write your date of birth.
Question 3
If you have already submitted your application, write:

the name of office where the application was submitted;

location of office;

type of application you are sending.
Question 4
Write your Citizenship and Immigration Canada Identification (ID) or Unique Client
Identifier (UCI) number (if known).
Section B – Appointment of Representative
Question 5
Write your representative’s full name.
If your representative is a member of the Immigration Consultants of Canada
Regulatory Council (ICCRC), a law society or the Chambre des notaires du Québec,
print his or her name as it appears on the organization’s membership list.
Question 6
Check one box to indicate if your representative is unpaid or paid.
If your representative is paid, write the membership ID number of:

the Immigration Consultants of Canada Regulatory Council (ICCRC); or

a Canadian provincial or territorial law society; or

the Chambre des notaires du Québec.
Question 7
Write your representative’s contact information.
Note: By indicating your representative’s e-mail address, you are hereby
authorizing CIC to transmit your file and personal information to this specific e-mail
address.
Question 8
To accept responsibility for conducting business on your behalf, your representative
must:

sign the declaration

date the declaration, and

include the Party ID, only if it is known.
Section C – Cancel the Appointment of a Representative
Question 9
Fill in this section if you wish to cancel the appointment of a representative. Write the
representative’s full name.
Section D – Your Declaration
Question 10
By signing, you authorize CIC to complete your request for yourself and your
dependent children under 18 years of age.
If your spouse or common-law partner is included in this request, he or she must sign
in the box provided.
Release of information to other individuals
To authorize CIC to release information from your case file to someone other than a
representative, you will need to complete the form Authority to Release Personal Information to
a Designated Individual(IMM 5475) (PDF, 1.75 MB). The form is also available from Canadian
embassies, high commissions and consulates abroad.
The person you designate will be able to obtain information on your case file, such as the status
of your application. However, they will not be able to conduct business on your behalf with CIC.
Step 3. Pay the fees
Fees
Important information.
There are two types of fees. An application processing fee that is applicable to all applicants and,
if you are required to provide your biometric fingerprints and photo, a biometric fee. Find out if
you are required to provide biometrics.
Use the table below to calculate the total amount of fees to be paid (all fees are in Canadian
dollars). The processing fees must be included with your application. If you or your family
members are required to provide biometric information, the biometric fee should be paid at the
same time and the same way as the processing fee in order to avoid delays in processing your
application.
Note: You may be required to pay the fees in local currency.
Calculating your fees
Service*
Number of
Amount per
Biometric fee per
Amount
persons
person
person
Due
x $125
X $85
*Study
permit
Total
$
*Subject to change at any time
Make sure that you are eligible to apply before you pay the fees, and gather all the required
documents before you submit the application.
The fees will not be refunded, regardless of the final decision. For example, being found
ineligible for a study permit is part of the processing; the fees will not be refunded. If you apply
again, you will have to pay the application processing fee, and if applicable to you, the biometric
fee, again.
Payment method options
Outside Canada:
Check the website of the visa office responsible for the country or region where you live for
more information on fees and acceptable methods of payment. For a list of visa offices, see:
www.cic.gc.ca/english/information/offices/index.asp
Important information
Incorrect fee payment
Incorrect fee payments may delay processing your application.
Payment issue – No fee included
CIC will return your application.
Note: Processing of your application will only start after you return your application with
requested fees.
Payment issue – Insufficient fees included
CIC will inform you of how much to pay and how to pay.
Note: Processing of your application will only continue after you provide the missing fees.
Payment issue – Overpayment
CIC will:

start processing your application, and

send you a refund as soon as possible.
Note: You do not have to request a refund, it will be done automatically.
Payment issue – No biometric fee included (if you are required)
CIC will:

inform you on how much to pay and how to pay.
Note: Processing of your application will continue after you provide the missing fees.
Step 4. Submit the application
Where do I apply?
You must submit your application to the Canadian visa office or Visa Application Center (VAC)
responsible for your area. Consult the relevant visa office or its website regarding accepted
methods of submitting applications (for example, general mail, in person, by courier etc.)
Biometric requirements
You and your family members may be required to appear in person to have your fingerprints
and photograph (biometric information) taken at a biometric collection service point.
All family members who are required to have their fingerprints and photograph taken and who
are applying together should go to the same biometric collection service point.
Find out if you are required to provide biometrics.
Important information
You must not have your biometric fingerprints and photo taken before you submit your
application. You can have your biometrics collected:

after you submit your application and have received a biometric instruction letter which
will direct you to a list of points of service you may choose from;
or

at the same time as you are submitting your application in person at a Visa Application
Centre (VAC).
If I am required to provide my biometric fingerprints and photo, where do I go?
If you are required to provide biometric information you must provide your fingerprints and
photograph at a biometric collection service point. These include:

Visa Application Centres (VAC);

US Application Service Centres (ASCs) in the United States; and

CIC offices outside Canada in a country where there is no VAC or ASC.
Applicants who use the services of a VAC to submit an application must provide their biometric
information at the same VAC.
Consult the list of biometric collection service points.
Submit the document checklist
Make sure you complete the Document Checklist (IMM 5483) and include it with your
application forms and supporting documents.
Note
Sign the form
The application must be signed and dated before it is submitted.
If you are:

18 years of age or older, sign and date in the boxes provided at the bottom of the page,

less than 18 years of age, your form must be signed by one of your parents or legal
guardian.
Note: If your application is not signed and dated, it will be returned to you.
Submit the application form
When submitting your application, to ensure your encoded data is captured, you must include
the last page or pages which contain your unique barcodes. See the image below:
Note: This page is only available when you complete your application electronically (on a
computer).
What happens next
The application process
Submission
Completion check
Once you have submitted your application, CIC will check to determine that:

all required application forms have been properly completed and submitted,

the application processing fee has been paid, and

all requested supporting documentation has been provided.
If your application package is incomplete:

CIC will return it to you,

no file will be created, and

no record will be kept until a complete application has been submitted.
Processing
Review for decision
Your application will undergo a detailed review by an officer. The officer will assess all the
information and documentation you have provided, and determine if an interview is necessary.
If so, he will send you a letter specifying date, time and place of the interview.
If your application is refused, any original documents, including your passport if submitted with
your application, will be returned to you with an explanation on why your application was
refused.
Note: If we suspect fraudulent documents are submitted, they will not be returned.
If your application is approved, any original documents, including your passport if submitted
with your application, will be returned to you with a letter of introduction confirming the
approval. The letter of introduction is not a study permit.
Arrival in Canada
When you arrive in Canada, you must show the letter of introduction and the temporary
resident visa, if applicable, to an officer at the port of entry. The officer will decide if your still
meet the requirements for admission into Canada.
If there has been a change in circumstances between the dates your application for a study
permit and your arrival in Canada, or if subsequent information is given which was not originally
available to the visa office, you may be refused entry.
The officer at the port of entry will determine whether you may enter Canada and how long you
may stay. You will be issued a study permit at this time.
You must leave Canada on or before the date set by the officer or have your status extended by
an officer in Canada.
Note: for applicants who provided their biometric information as part of their application,
when you arrive at the port of entry, the officer will:
 check your travel documents and compare you to the photo taken at the time of your
application, and
 may ask you to proceed to a secondary inspection line where your fingerprints will be
compared with the fingerprints that were taken at the time of your visa application.
Factors that can facilitate processing
There are certain things you can do to help ensure that your application is processed as fast as
possible:

make sure that all the documentation and information requested are provided with your
application

advise the visa office, of any change to your contact information. This includes:
o mailing address
o telephone number
o facsimile number (fax)
o e-mail address
Factors that may delay processing
The following factors may delay the processing of your application:

missing signature on application forms

missing documentation

unclear photocopies of documents

documents not accompanied by a certified English or French translation

verification of information and documents provided

a medical condition that may require additional tests or consultations

a criminal or security problem

consultation is required with other offices in Canada and abroad
For more information
Current processing times
Canadian visa offices receive large volumes of applications in the temporary residence
categories, therefore processing delays can vary substantially. Processing times can be found on
our website
Protecting your information
Your personal information, including biometric fingerprints and photograph, if provided:

may be shared with other Canadian government institutions as well as foreign
governments as permitted under the provisions of the Privacy Act, and

will be available to Citizenship and Immigration Canada (CIC) and Canada Border Service
Agency (CBSA) employees who need to see it in order to provide the services to you, and

will not be disclosed to anyone else except as permitted under the provisions of the
Privacy Act.
For more information
You can obtain additional information on the protection of your data by visiting theHelp Centre.
For more information
Find out more about the protection of your biometricinformation.
Quality Assurance Program
Our quality assurance program randomly selects applications for a special review. If selected you
will be asked to attend an interview with a Citizenship and Immigration official so that we can:

verify the documentation you submitted is accurate,

verify that your application has been completed properly.
Note: You will be notified in writing should your application be selected.
Online services
For more information on the programs offered by Citizenship and Immigration Canada, visit
our website.
How to contact CIC
The following shows the ways you can contact CIC:
Website
www.cic.gc.ca
Outside
Contact a visa office at a Canadian:
Canada

Embassy,

High Commission, or

Consulate.
Consult the local phone pages or the Citizenship and Immigration website for
addresses, phone numbers and website links at:
/english/information/offices/apply-where.asp
Appendix A: Temporary Resident Visa Exemptions
Persons who do not require a visa to visit Canada include:
1. citizens of Andorra, Antigua and Barbuda, Australia, Austria, Bahamas, Barbados, Belgium,
Botswana, Brunei, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Israel (National Passport holders only), Italy, Japan, Korea
(Republic of), Latvia (Republic of), Lithuania, Liechtenstein, Luxembourg, Malta, Monaco,
Namibia, Netherlands, New Zealand, Norway, Papua New Guinea, Poland, Portugal, St.
Kitts and Nevis, St. Lucia, St. Vincent, San Marino, Singapore, Slovakia, Solomon Islands,
Spain, Swaziland, Sweden, Slovenia, Switzerland, United States, and Western Samoa;
2. persons lawfully admitted to the United States for permanent residence who are in
possession of their alien registration card (Green card) or can provide other evidence of
permanent residence;
3. British citizens and British Overseas Citizens who are re-admissible to the United Kingdom;
4. citizens of British dependent territories who derive their citizenship through birth,
descent, registration or naturalization in one of the British dependent territories of
Anguilla, Bermuda, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar,
Montserrat, Pitcairn, St. Helena or the Turks and Caicos Islands;
5. persons holding a British National (Overseas) Passport issued by the Government of the
United Kingdom to persons born, naturalized or registered in Hong Kong;
6. persons holding a valid and subsisting Special Administrative Region passport issued by the
Government of the Hong Kong Special Administrative Region of the People’s Republic of
China;
7. persons holding passports or travel documents issued by the Holy See;
8. persons holding an ordinary passport issued by the Ministry of Foreign Affairs in Taiwan
that includes their personal identification number.
For more information
The list of countries that are exempt from requesting a visa to visit Canada is subject to change
at any time. To obtain an updated list of Visitor Visa exemptions, consult our website.
Temporary Resident Visa application photograph specifications
Important note: if you are required to provide biometric information, you are not required to
include paper photos as per this photo specification sheet. Find out if you need to
give biometrics.
Photograph and head size specifications
Please review the brochure (PDF, 494 KB) for further photo examples.

The face must be square to the camera with a neutral expression, neither frowning nor
smiling, with the mouth closed.

If the photographs do not meet the specifications, you will have to provide new
photographs before your application can be processed.
Requirements

Provide two photographs of yourself with your application.

Your photographs must comply with the specifications below. If the photographs do not
meet the specifications, you will have to provide new photographs before your application
can be processed.

Photographs must be printed on quality photographic paper.
Specifications

The photographs must be identical and taken within the last six months. They may be
either black and white or colour.

The photographs must be clear, well defined and taken against a plain white or lightcoloured background.

If the photographs are digital, they must not be altered in any way.

Your face must be square to the camera with a neutral expression, neither frowning nor
smiling, and with your mouth closed.

You may wear non-tinted prescription glasses as long as your eyes are clearly visible. Make
sure that the frame does not cover any part of your eyes. Sunglasses are not acceptable.

A hairpiece or other cosmetic accessory is acceptable if it does not disguise your normal
appearance.

If you must wear a head covering for religious reasons, make sure your full facial features
are not obscured.
Photograph and head size specifications

The frame size must be at least 35 mm x 45 mm (1 3/8” x 1 3/4”).

The photographs must show the full front view of the head, with the face in the middle of
the photograph, and include the top of the shoulders.

The size of the head, from chin to crown, must be between 31 mm (1 1/4”) and 36 mm
(1 7/16”).

Crown means the top of the head or (if obscured by hair or a head covering) where the top
of the head or skull would be if it could be seen.

If the photographs do not meet the specifications, you will have to provide new
photographs before your application can be processed.