2006 Groomer`s Voice - National Dog Groomers

Transcription

e Gr
oomers V
oice
Th
he
Groomers
Voice
news about the NDGAA and it’s members
Winter Issue 2006
Official Publication of The National Dog Groomers Association of America, Inc.
h
e Sun ‘06 - B
est In Sh
ow Wi
nner
Th
Best
Sho
Win
Fun In T
he
Show
Winner
Li
nds
ey B
err
y, N
CMG
Berr
erry
NCMG
Lin
dse
Lindsey
Berry,
Over 600 A
tten
d
At
tend
Attend
ori
da Sh
ow
Flo
rid
Sho
Fl
Florida
Show
October 27 - 29, 2006 proved to be another fun
weekend at the Radisson Resort at the Port in
Cape Canaveral, Florida as groomers, students,
vendors and speakers from all over the United
States and Puerto Rico joined in the fun had by
all.
Friday, October 27th began with a full day seminar facilitated by Ms. Teri DiMarino, NCMG, presenting “Business Basics, a Workshop for
Groomers”. Teri shared her wealth of information and experiences designed exclusively for
the professional pet groomer and salon owner.
Well attended, this class offered a lot to all.
Friday evening featured the Oster Career Start
Competition exclusively offered now at NDGAA’s
two annual trade shows each year. Many 1st
time, new competitors bravely competed towards placement, yet all walked away winners,
taking home plenty of product and equipment
provided by Oster just for participating. First
place went to Josh Hearing of Kissimmee,
Florida.
Saturday started with our rather popular grooming competition commencing with the Terrier
Tournament sponsored by “Show Season”.
Continued on page 3
Inside...
[ ‘06 Fun In The Sun Results
[ Cat Chat
[ Upcoming Seminars
[ “That’s A Good Question”
[ Workshops & Test Sites ‘07
[ Remembering Liz Paul
[ Member Benefit Page + More!
Best In Show winner Lindsey Berry, NCMG center, judge Teri DiMarino, NCMG far right,
sponsor Linda Pizzonia of Double K Industries right center, judges Julie Ostoski, NCMG
far left , Sally Hawks, NCMG left center and Chris Pawlosky, NCMG back left.
Josh Hearing of Kissimmee, FL wins 1st place in
exclusive Oster Career Start Competition
Jarden Consumer Solutions manufacture of Oster® Professional Products was pleased to offer new groomers the opportunity to receive a nice starter kit of products just for entering. The Oster® Career Start Grooming Contest is only held
at the National Dog Groomers Association of America, two
Shows, Oster® Professional Products has been a proud supporter of the Professional Grooming Industry for many years.
We understand the importance of education and attracting
new groomers to our industry so it will continue to grow and
prosper. We believe the Oster® Career Start Contest provides
a platform for new groomers to compete, learn new techniques
and prepare for their future.
The competition is limited to students enrolled in a state accredited school; graduates with a maximum of one year’s experience, including time spent as a student; or, individuals serving in the capacity groomer/handler apprentice, including time spent as a bather, for a period of not more than one
year. In addition, competition is also limited to those who have not competed prior to event weekend.
Contestants excluded from Oster® Career Start Contest are professional handlers, owners/handlers/
breeders with breed-specific recognition in the AKC show ring, and others with significant recognition
in the industry. Contest entry is capped at 15 contestants. Continued on page 5.
2
NDGAA Staff
Dear NDGAA Members,
Jeffrey L. Reynolds
Executive Director
Well another year has come and gone, wow, how time flies when your busy. Mary Ann and I would like
to wish each and every member a wonderful holiday season and a safe and prosperous new year! We
both hope you will enjoy this premier issue of the new “Groomers Voice”. Future issues of the GV will
contain more and more exciting and interesting info all about the NDGAA, its members and the pet
grooming industry. Feel free to contact us with any questions or concerns you may have or you may
just want to say “Hello”! We’d love to hear from you. God Bless You,
Mary Ann Reynolds
Secretary
John Stazko
Contest Coordinator
[email protected]
www.stazko.com
Peggy Harris, NCMG
Certification Coordinator
[email protected]
NDGAACertifiers
Wendy Booth, NCMG
Colorado Springs, Colorado
Nancy Han, NCMG
Albany, California
Sarah Hawks, NCMG
Newark, Delaware
Joan Anderson, NCMG
Cocoa, Florida
Deborah Maggert, NCMG
Elizabeton, Tennessee
Ann Martin, NCMG
Davis, California
National Dog Groomers
Association
of America, Inc.
Founded 1969
Jeff & Mary Ann Reynolds
600 A
t
ten
d Fl
ori
da Sh
ow
At
tend
Flo
rid
Sho
ttend
Florida
Show
Continued from cover
With the three division well represented, again the excitement continues as we watch C division, our
beginner division, grow. Our astute team of rather accomplished judges were Ms. Teri DiMarino, NCMG,
Ms. Julie Ostoski, NCMG, our own Ms. Sarah Hawks, NCMG and National Certifier and Ms. Christina
Pawlosky, NCMG. With our Terrier Tournament in division C, 1st place was won by Yvonne Aitken with a
Scottish Terrier, 2nd place went to Tiffany Justice with an Airedale and 3rd place going to Angelina Browning with a Miniature Schnauzer.
Division B winners were 1st place going to Deana Mazurkoweicz with an Irish Terrier , 2nd place was
awarded to Ginger Payson who groomed a Kerry Blue and finally 3rd place going to Tuesday Cook with a
Westie.
In division A, with our rather talented competitors, Cheryl Purcell, NCMG took 1st place with a Kerry Blue,
2nd place was awarded to Lisa Leady on a Sealyham and Jodi Murphy won 3rd place with a Dandie
Dinmont.
The second competition was “TechnoGroom All Other Purebreds” Tournament. In division C, 1st place
went to Yvonne Aitken with a Bichon, 2nd place was awarded to Angelina Browning and Candy Hurst took
3rd place both with Bichons. In division B winning 1st place was Olga Zabelinskaya and Shannon tupes
placing 2nd, both with Bichons and in 3rd place was Tuesday Cook with a Brussels Griffon. In division A
Lindsey Berry, NCMG won 1st place, 2nd went to Karen Tucker, NCMG both with Bichons and Lisa
Leady was awarded 3rd place with a hand strip Brussels Griffon.
Saturday afternoon the “Wag’N Tails” Sporting Tournament took place. Although there
seemed to be a shortage of available sporting dogs in the south to compete with and the
entries were down a bit, the competition was still a fun one. In division C, the winner was
Tina Balance and in division B Deana Mazurkiewicz. In Division A Jodi Murphy took 1st
place with an American Cocker, 2nd place went to Julie Wilkins who groomed an English
Springer Spaniel and Lindsey Berry, NCMG won 3rd place with an English Cocker Spaniel. Nice Work, Ladies!
The Grand Ballroom opened Saturday with a rush, with approximately 60 vendors, it proved
to be a busy shopping day for all. Once again, Glo-Mar Kenic Products provided all attendees with free
water bottles and shopping bags. Thank you Fred and Gloria of Glo-Mar Kenic Products!
For more information:
NDGAA, Inc.
P.O. Box 101
Clark, PA 16113
724/962-2711 ph
724/962-1919 fax
[email protected]
www.nationaldoggroomers.com
The Groomer’s Voice is printed 3
times annually by The National Dog
Groomers Association of America,
Inc. All rights reserved. Reproduction of use without permission of
editorial or graphic material is prohibited. Contact NDGAA for advertising rates and deadline dates.
We had four van conversion companies, all with model vans just outside the ballroom. What a wonderful
opportunity for groomers to shop and compare what is available in our Mobile Vans of the 21st century.
To say the least, the aisles were packed, and the vendors very busy. We were blessed to have so many
shear companies represented with many wonderful discounts and great buys to be had. Even the lefties
got to try many left handed shears. The weekend also entailed many generous door prize drawings and
giveaways by our generous vendors.
Saturdays classes were not missed by many as the class rooms were all jam packed. Our own Joan
Anderson, NCMG and National Certifier presented “The New Hot Dog, the Portuguese Water Dog” and
Dr. Fleck taught a great class on “Pet Skin Care and the Groomer”. One more time Ms. Sue Zecco, NCMG
and Jay Scruggs presented their standing room only class on “Developing Your Creative Eye”. This class
has become extremely popular as they take actual competition dogs that did not win and with a few subtle
changes show the attendees how to make them winners! Ms. Teri DiMarino, NCMG held her class and
discussed what could become real in our work environments “The Sad Truth; Pet Accidents and Death in
Continued on page 6
your Facility”.
3
h
e Sun ‘06 - C
ontest Resul
ts
Th
Co
Result
Fun In T
he
Contest
Results
ad
isso
n Reso
rt a
t th
e Po
rt - Cap
e Cana
ver
al, FL
at
the
Por
Cape
Canaver
veral,
adisso
isson
Resor
Radisson
Resort
Port
Canaveral,
R
Division B
Division B
Best Groomed Dog sponsored by Geib Buttercut Shears
Terri Tomlinson, NCMG, Melbourne, FL
Best All Around Gr. Sponsored by Blue Ribbon Pet Services
Deana Mazurkiewicz, Bow Wow Btq., Tampa, FL
Andis Poodle Tournament
1st - Terri Tomlinson, Melbourne, FL
2nd - Irina Pinkusevich, Merryfield School, Ft. Lauderdale, FL
3rd - Olga Zabelinskaya, Grooming Gallery, Moris Plains, NJ
Wag’n Tails Sporting Tournament
1st - Deana Mazurkiewicz, Bow Wow Btq., Tampa, FL
2nd - ------------3rd - ------------Best All Around Groomer, Div. A - Lisa Leady center right with
judges left to right; Chris Pawlosky, NCMG and Sarah Hawks,
NCMG, sponsor Linda Pizzonila of Double K Industries.
Division A
Show Season Terrier Tournament
2nd - Ginger Payson, All For Paws, Ocala, FL
3rd - Tuesday Cook, Bev’s Mobile, Savannah, GA
Best In Show Sponsored by Double K Industries
Lindsey Berry, NCMG, Wag N Splash, Altamonte Springs, FL
Best All Around Gr. Sponsored by Double K Industries
Lisa Leady, Windy City School Gr., Elk Grove Vlg., IL
Kenchii Shears Mixed/Misc. Tournament
2nd - Terri Tomlinson, NCMG, Melbourne, FL
3rd - -----------------
1st - Julie Wilkins, Best In Show, Gloucester, MA
2nd -Lisa Leady, Windy City School Gr., Elk Grove Vlg., IL
3rd - Lindsey Berry, NCMG, Wag N Splash, Altamonte Springs, FL
TechnoGroom All Other Purebreeds Tournament
1st - Olga Zabelinskaya, Morris Plains, NJ
2nd - Shannon Tupes, About Pets, Salem, VA
3rd - Tuesday Cook, Savannah, GA
Best Groomed Dog, Div. B - Terri Tomlinson, NCMG center right with judges left
to right; Julie Ostoski, NCMG, Sarah Hawks, NCMG, Chris Pawlosky, NCMG and
Teri DiMarino, NCMG with sponsor Bill Geib of Geib Buttercut Shears back left.
1st - Jodi Murphy, Great Meadows, NJ
2nd - Julie Wilkins, Gloucester, MA
3rd - Lindsey Berry, NCMG, Longwood, FL
Show Season Terrier Tournament
1st - Cheryl Purcell, NCMG, Pooch Paws, Hanover, MA
2nd - Lisa Leady, Elk Grove Vlg., IL
3rd - Jodi Murphy, Great Meadows, NJ
Best All Around Groomer, Div. B - Deana Mazurkiewicz left with
sponsor Carol Emsley of Blue Ribbon Pet Services right.
Division C
Kenchii Shears Misc. /Misc. Tournament
1st - Lisa Leady, Elk Grove Vlg., IL
2nd - Karen Tucker, NCMG, Wag N Splash, Altamonte Springs, FL
3rd - Julie Wilkins, Gloucester, MA
Best Groomed Dog sponsored by Groomers Helper
Ani Carlozzi, Wag N Splash, Altamonte Springs, FL
Best All Around Gr. Sponsored by Groomers Helper
Yvonne Aitken, A Dogs Domain, Jacksonville, FL
TechnoGroom All Other Purebreds Tournament
1st - Lindsey Berry, NCMG, Longwood, FL
2nd - Karen Tucker, NCMG, Altamonte Springs, FL
3rd - Lisa Leady, Elk Grove Vlg., IL
1st - Kat Dinio, Academy East Hosp., Cary, NC
2nd - Tina Ballance, Vanity Fur, Summerfield, FL
3rd - Candy Hurst, Vanity Fur, Summerfield, FL
Our Spofsors
Best All Around Groomer, Div. C - Yvonne Aitken left with judge
Teri DiMarino, NCMG right and sponsor Chuck Simons of Groomers Helper center.
1st - Tina Ballance, Vanity Fur, Summerfield, FL
2nd - ----------------------3rd - ---------------------Show Season Terrier Tournament
1st - Yvonne Aitken, A Dogs Domain, Jacksonville, FL
2nd - Tiffany Justice, Wags to Riches, Cassellberry, FL
3rd - Angelina Browning, Posh Pets, Pelham, AL
Kenchii Shears Mixed/Misc. Tournament
1st - Ani Carlozzi, Altamonte Springs, FL
2nd - Yvonne Aitken, Jacksonville, FL
3rd - Candy Hurst, Summerfield, FL
Geib
Buttercut
Shears
TechnoGroom All Other Purebreeds Tournament
1st - Yvonne Aitken, Jacksonville, FL
2nd - Angelina Browning, Pelham, AL
3rd - Candy Hurst, Summerfield, FL
Best Groomed Dog, Div. C - Ani Carlozzi center with judges left to right Julie
Ostoski, NCMG, Sarah Hawks, NCMG, Chris Pawlosky, NCMG and Teri
DiMarino, NCMG sponsor Chuck Simons of Groomers Helper back center.
Oster
Car
eer Star
Career
Startt
Competition
1st - Josh Hearing, Flor. Institute of Animal Arts, Kissimmee, FL
2nd - Lonna Gillooly, Flor. Institute of Animal Arts, Kissimmee, FL
3rd - Haylee Lavalee, Merryfield School of Pet Gr., Ft. Lauderdale, FL
TechnoGroom
International
4
A Grooming “MEGA-STAR”
Oster Career Start
Competition
from the journal of Judy Bremer Taxman
Competitors must provide their own dog, any pure( continued from cover)
bred groomed to breed profile, with minimum of 6 weeks of coat growth.
The reason for the pure breeds is that there is a standard in which the
breed is groomed to so it makes the judging more comprehensible.
Liz Paul passed away exactly 6
months ago to the day of my writing
this. Who was she? Were we personal
friends in the grooming industry?
For this the contestant receives a Golden A5® Two-Speed Clipper $230 value, a size 40 CryotechTM Blade with Agion coating- $30 Value
and a Package of Universal Comb® Attachments - $24 Value. In addition, the following cash prizes will be rewarded:
To me she was a larger than life
groomer/person that I’ve known for
over twenty years. Were we good
friends? “No”! But I thought just maybe,
some of you out there might like some
extra input on who she was to me.
· 1st Place - $200 · 2nd Place - $150 · 3rd Place - $100
Also Oster® Professional Products Ambassadors judge the contest, and after the contest they offer to spend time, free of charge
for hands on training.
I thought Liz was sexy! She was thin
and built and yet “not toothpick” thin!
She had a head of long curly blond
hair which suited her. I would see her
at conventions I attended or was
speaking at, sitting on top of an exhibitor booth table, her legs dangling down while her hands gripped the table top. All the while, she
would be greeting, chatting, joking, smiling and laughing, even smoking! She was a character.
This year’s entries were almost maxed out in Cape Canaveral
Florida. We had students from the entire state of Florida. Judy
Hudson judged and co-judge was Chris Pawlosky. We look for
outline and breed profile first and the time consuming learned skill
of scissoring and finish work second. We had some lovely work to
pick from.
During the contest we had pizza for all who came and a fun drawing
every fifteen minutes during the contest for the
audience’s participation in support of our up
and coming competitors. In my eyes, all were
winners!
One evening at a convention, she sat across from my mom and I at
the hotel bar. We were drinking cokes. She told the bartender, “I
want to buy those two a drink”. I quickly told the bartender to give her
a drink on us. The three of us toasted, raised our glasses high and
giggled and exchanged “thank yous’.
Chris Pawosky, NCMG
National Training Manager (Pet)
Oster Products
Another time I saw her sitting in a hallway sad and crying with mascara running down her cheeks. I asked her if there was anything I
could do and she replied sadly “not a chance”!
So what did I admire about Liz Paul? Her character! She was who
she was, to me. Nothing fake or masked. In our field she was and
will remain an idol for some, an icon for others. A true Mega-Star and
artist.
She was, in our field, the best at what she did. Every connected
groomer in the world knew her name, her accomplishments, her pride
in her work and just how she felt at any given moment. She never
held back. She was true to herself and our industry.
The closest I ever really got to Liz was holding a microphone for her
(before lapel mikes!) As she did a grooming demo on a white miniature poodle at a seminar. She wore a beautiful large brimmed hat
and sexy outfit that day. No grooming smock for her! She looked
spectacular, her eyes sparkled, her hair danced around her shoulders, and her hands and scissors were “like magic”, “like one”. I
took the liberty to mention, while I held “the mike” how great she
looked next to chubby, plain-Jane me. She just kept sculpting and
scissoring, then finally said to me “Cut the Crap” in her english accent. The audience roared at that moment. I did “cut the crap”, she
was right. I was just the MC and mike holder; she, on the other hand,
was “the star”. I respected her for that and, no, I’ll never forget Liz
Paul. She was a “rare breed” quite a character, and a Mega-Star in
the grooming world.
Submitted by
Judy Bremer-Taxman, NCMG
St. Louis, MO
5
Cat Cha
t
Chat
oo
mi
ng Ca
ts:
Groo
oomi
min
Cat
Gr
ooming
Cats:
D
ger o
r Do
ll
ar
s
Doll
llar
ars
anger
or
Danger
Dollars
an
Whether or not to accept cats as clients can be a tough decision. Some
groomers see them as easy money.
Other prefer not to handle them.
Puncture wounds are generally deeper
and close up more quickly than dog
bites. You stand a greater risk of infection due to the various bacteria found
in a cat’s mouth.
Generally, clients are charged 35 to 50% more for felines. Why? The risks involved can outweigh the monetary benefits. They can be more difficult to handle,
they take longer to bath and longer to dry.
Before taking on a cat for a client, there are a few things
to consider:
◆
◆
◆
◆
◆
◆
◆
◆
◆
◆
◆
◆
◆
Can grooming cats be pleasant, enjoyable and
profitable? Yes, Yes and Yes! There are some
really great cats out there. Yes, cat grooming is
a challenge at times but with forethought and
planning it can increase your profits considerably.
Cat Chat will be a
regular feature in future
issues of the Groomers
Voice Newsletter
Are you a calm, laid back person?
Is your shop quiet or chaotic?
Do you have nerves of steel?
Can you handle a scared, nervous animal who’s
reaction may be scratching, biting or flight?
Can the cat escape or get into a dangerous
hiding place?
Do you work alone?
Can you handle a panicked, aggressive cat alone?
If you have help can they handle an aggressive
animal properly?
Can they keep the cat from biting & clawing you?
Or themselves?
Can they keep the cat from hurting itself?
Can they spare the time to help?
Are you allergic to cats?
Are you allergic to the bacteria in a cats mouth or
in its claws?
By Debbie Gray, NCMG
& NDGAA Certifier
Elizabethton, TN
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Find A Groomer Inc. Yelm, WA 360-446-5348 [email protected]
6
600 A
t
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Florida
Show
Continued from page 3
All day long, at the Oster booth, Oster Academy offered 15-20 minute demos which included grooming the Bichon and Brussels
Griffon. These bursts of mini demo’s in the
Oster booth just solidifies what we do on a
daily basis in our salons.
The evening brought standing room only in
NDGAA’s Mini-Workshop offered to those just
starting or wanting to know more about our
National Certified Master Groomer program.
Saturday evening
was our popular
Halloween Party
complete with costumes, cash bar,
food, music, dancing and 100 Jeff
Reynolds!!! Scary
but TRUE! It was
hilarious as Jeff’s
wife Mary Ann and
our own John
Stazko teamed together to surprise Jeff. It
was last year that it was suggested that
John dress up like Jeff, instead they had
100 masks of Jeff handed out to everyone.
Delayed in attending his own party, Jeff enters the Lobby/Bar area going to his party
and POOF! there are 100 Jeffs (attendees,
speakers, vendors, and yes, even hotel
staff) all wearing Jeff masks ready to party.
Fun was had by all even those 100 Jeffs!
tion. This tournament always displays absolutely gorgeous, precise work on beautiful
poodles as each contestant methodically
evolves their dog, start to finish.
The final grooming competition of the weekend was the “Kenchi Shear Mixed/Misc. Tournament”. What a fun competition this was
as mixed and purebred dogs are styled other
than their actual breed profile. Originality and
creativity best describes this competition. In
division C, 1st place was won by Ani Carlozzi
with 2nd place going to Yvonne Aitken,
Candy Hurst was awarded 3 place. Deana
Mazurkiewicz won 1st place in division B,
while Terri Tomlinson was given 2nd place
honors.
Finally in division A Lisa Leady won 1st place,
Karen Tucker, NCMG was awarded 2nd
place and Julie Wilkins was honored with a
3rd placement.
Prior to the Best In Show awards, attendees
watched a power point presentation honoring the late Liz Paul, this show was again
dedicated to her memory and her dynamic
impact on our industry.
Best All Around Groomer in division C, sponsored by Groomers Helper was awarded to
Yvonne Aitken while Best Groomed Dog also
The 100 Jeffs
Sunday began with “The Andis Poodle Tournament” with the ring jammed with competitors and oodles of well prepped
poodles. Division C was won by Kat Dinio
with 2nd place going to Tina Balance and
Candy Hurst taking 3rd. The competition
was so tough in this tournament that our
judges presented “Honorable Mentions” in
each division for outstanding work and division C Honorable Mention went to
Angelina Browning, First place in division
B went to Terri Tomlinson, 2nd place went
to Irina Pinkusevich and 3rd place going to
Olga Zabelinskaya. Cori Gacusana was
awarded Honorable Mention. And now for
Division A, 1st place honors went to Julie
Wilkins, 2nd place went to Lisa Leady and
Lindsey Berry, NCMG took 3rd place. Karen
Tucker, NCMG was given Honorable Men7
generously sponsored by Groomers Helper
went to Ani Carlozzi.
In division B Best All Around Groomer sponsored by Blue Ribbon Pet Services was won
by Deana Mazurkoweicz and Best Groomed
Dog sponsored by Geib Shears went to Terri
Tomlinson, NCMG.
In the exciting division A Best In Show award
sponsored by Double K Industries, Lindey
Berry, NCMG took this top honor with Best
All Around Groomer also graciously sponsored by Double K Industries went to Lisa
Leady. Nice Wins Ladies!
Between the competition and classes offered
on Sunday most all attendees shopped diligently as those “Free” shopping bags, provided by Glo-mar Kenic Products were filling
up. So many good buys, so many shears to
try, demos to attend, new vendors to visit...
OH MY!! And let’s not forget all those drawings for “FREE” stuff from our vendors and
Groom Team USAs raffle plus oh yes, the
cash door prize of $500 given away at the
end of the show! Ms. Ashley McGinnis with
Natures Pet Day Spa in Gainesville, FL
walked away a winner, as she counted out
with Jeff Reynolds, FIVE $100 dollar bills.
Continued on page 13
Tha
t’s a Goo
d Questi
on...
hat
Good
Questio
hat’
Question...
Q.
If a new dog comes in that is an awful, dirty, matted mess and who has never been groomed,
is it fair to charge two or three times what the base price should be for that type dog in decent
shape? Debra McNeal, Blakely, GA
OF COURSE! This is a very good reason to charge by the hour. Your base price is the hourly charge and then add on
A.
the dematting time (which is “overtime” at time and a half) and training time too if needed. Customers seem to understand
these terms better than just throwing out an arbitrary price. “Your dog was a mess so we are charging you more!” just doesn’t
work. Explain that you booked for an eight hour day and a dog in this condition is “overtime” on the books. Overtime is well
understood. It’s a win win situation. It’s obvious that the dog is a mess. You are there to fix it and show them how to prevent
it from happening again. But at a price. I feel very strongly that it is our job as professional groomers to help pet owners
understand the basic grooming needs of their pets. That translates into charging appropriately for a neglected one. Take
time to help customers learn the home care needed, i.e. brushing etc. for their pet. It doesn’t help anyone, the dog, the owner
or the groomer to ignore this situation by not charging for your expertise and time. Hopefully, your efforts will have the
customer bringing that pet in more often and in a more manageable condition. Nancy Han, NCMG
“That’s a good question” will be answered
by one of our certifiers each issue. This
issue features Nancy Kallenbach Han,
NCMG and NDGAA Certifier. Nancy owns
and operates “Dogs Best Friend and Cats
Meow” in Albany, California. Submit your
questions to NDGAA, Inc., Attn: GV, P.O.
Box 101, Clark, PA 16113. Only those
questions chosen for inclusion in this
newsletter will be answered.
Usino Tpe NDGAA Sooo
ReoisteredMeuber
and
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MasterGroouer"
pprase In Your Advertisino
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Pole Logo® and National Certified
Master Groomer® phrase are federally registered trademarks of the
National Dog Groomers Association of America, Inc. All National Certified Members are permitted and encouraged to use their
certified credentials that they have earned through
rigorous voluntary testing with NDGAA as long as
certified membership fees are paid annually.
All NDGAA Registered Members are permitted to use the NDGAA Dog & Stripped Pole
Logo® in their advertising, etc. as
long as their annual registered
m e m b e r s h i p d u e s are paid & up
to date.
National Certified, NCMG, Registered Member and Logo usage is suggested for
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To Li
cens
eo
rN
ot t
o Li
cens
e,
Licens
cense
or
No
to
Licens
cense,
License
Not
License,
T
ha
t is th
e Questi
on...
hat
the
Questio
That
Question...
A “soo
nt
ob
e” reti
red gr
oo
mer reflec
ts o
n th
is issue
“soon
to
be”
retired
groo
oomer
reflect
on
this
groomer
reflects
As a groomer of many years, I took my
classes from Ed Griffith at The Edwardian
School of Dog Grooming 34 years ago, my
hair flew and my mind went off kilter.
Thirty four years ago we talked about licensing groomers. Today we talk about licensing groomers. As in the “old” days and
as it remains today, how can you license
common sense, responsibility or professionalism... Our industry is self regulating as I
have seen over the past many years. I have
seen atrocious grooming... and the client
loved it!! I have seen meticulous grooming
all according to breed standard, and the client hated it. I learned all the basic cuts at
school, only to learn 1000 variations of that
basic cut as a result of what the client thought
was the “way is was supposed to be” or the
“way he/she wanted it”. I listened at many
seminars to groomers who would not put
poodle feet on a Yorkie or Cocker Spaniel
because it was not the standard. They would
turn the dog away. If we do a good job the
clients return and we get repeat business and
referrals. If we aren’t good...they don’t return
and referrals go away. As in every business
and profession, there are those who finish
first and those who finish last. Who’s to
know? I know I can’t please every client, but
I try.
bump, scratch, growth or observation that we
note. If we nick, cut or injure the dog it is so
noted. You must remember that we are working on live animals, not static objects. Most
of our clients understand. If they don’t then
perhaps they need to walk in our shoes.
this profession is truly like. Let me send you
a bag full of “helmets” or “dog skin rugs” or
my workmans comp. claims. To be blunt,
doctors and veterinarians bury their mistakes, while I have to own up to them and
address them.
Nothing is ever noted about the new generation of pets. People want instantly trained,
self groomed and inexpensive upkeep of their
pets. They often do not assume responsibility for the condition of their pets or their behavior. After all, aren’t we the professionals?
I guess I missed the class on wild animal taming at school.
Let me see... 10 years at five to eight dogs
a day times five days a week...times 50
weeks in a year. 24 years of five to eight dogs
times 5 days a week times 4/5 groomers
times 50 weeks in a year... How many dogs
is that? Minimal accidents and two undetermined deaths.
Over the years I have had good and bad
employees. I have had to reduce my volume
on several occasions in order to maintain my
standards. I currently employ eight. We do
not mass produce. My girls get days off and
vacations. We generally work an eight hour
day.
I guess my rambling still amounts to ...
licensing... regulations... why don’t the articles address the whole story. Not just the
“bad groomer”. How about talking about what
An article, generated by the death of a dog
in Stamford, CT, always brings out the “experts”. Again, licensing does not regulate
common sense. The issue of driers!!! The
issue of cage drying. Back in the “old” days
all our driers had heating elements. Today
there is no need to hang a dryer on a crate
or cage with a heat element in it. I have only
three dryers with heat elements in them. They
are stand dryers used by my employees to
finish dry at a table. They are never used on
the cages!
You probably want to know if we have had
any accidents in my shop. The answer is Yes.
Have I taken care of them? The answer is
Yes. I have had two deaths in the shop. One
an 18 year old poodle. Was it old age, stress
or me? No determination was ever made. He
was not found under a dryer. He was waiting
to be dried, resting in a wire crate. The other
was a “wacko” poodle. He was sitting on my
grooming table and developed breathing
problems and died. No determination was
made on this one either. I did voluntarily 32
years ago replace the dog. The owner stated
that compared to her 1st dog the new dog
was 100 percent better. What did that mean?
Our statements to the clients include every,
10
Just had to get this off my chest, thanks for
listening. I am ever grateful for the many,
many clients, both people, feline and canine
who supported me after all these years. Yes
I am grateful for what the profession has
given me. Its time to retire, wondering if regulations and licensing will help the profession.
Doris Robotto
DJ’s Grooming & Pet Supply
Manchester, CT
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12526 High Bluff Drive, Suite 300
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11
Upc
omi
ng Wo
rk
shops
pco
min
Work
rks
pcoming
Workshops
ti
fi
ca
ti
on T
esti
ng
tio
Testi
estin
Certi
tifi
fica
cati
Certification
Testing
& Cer
Wrallef EpYe
Sludy MYleraYds
AnYadYbde Aoo lo Order
Biloxi, Mississippi - Gulf Coast Gr. Rodeo
February 3rd & 4th - Mini-Workshop & Testing
AKC "Complete Dog Book"
20th Edition - Item# 32-730-2
Price: $28.00
Broadwater Resort President Casino
2110 Beach Blvd., Hwy 90
Biloxi, MS 39531
Pre-register by: Jan. 19th
(Price's do not include tax/shipping)
Cherrybrook
P.O. Box 15
Broadway, NJ 08808
Ph # 800/524-0820
www.cherrybrook.com
Columbus, GA
February 18th & 19th - Workshop & Testing
Holiday Inn North
2800 Manchester Expressway
Columbus, GA 31904
Pre-register by: Feb. 2nd
Notes from the
Grooming Table
Price: $59.95
Atlanta, GA - Atlanta Pet Fair
March 4th - Private Testing Only
Hilton Atlanta Airport
1031 Virginia Avenue
Atlanta, GA 30354
(Price's do not include tax/shipping)
Paragon School of Pet Grooming
110 Chicago Dr., Jenison, MI 49428
Ph # 616/667-7297
www.whitedogenterprises.com
Pre-register by: Feb. 16th
Ft. Lauderdale, FL
March 18th & 19th - Workshop & Testing
Merryfield School of Pet Grooming
5040 NE 13th Avenue
Ft. Lauderdale, FL 33334
The AKC Dog ID Chart
(wall chart)
Use form below to order your chart
Send check/money order to:
NDGAA, Inc.
P.O. Box 101
Clark, PA 16113
Pre-register by: March 2nd
Kansas City, MO - Groom Classic
April 14th & 15th - Mini-Workshop & Testing
KCI-Expo Center
11730 N Ambassador Dr.
Kansas City, MO
[
Pre-register by: March 30th
] - qty. - Folded -- $8.00 each
Name_____________________________________
Somerset, NJ - Intergroom ‘07
April 21st & 22nd - Mini-Workshop & Testing
Address____________________________________
City______________________________________
Garden State Exhibit Center
50 Atrium Drive
Somerset, NJ 08873
State______________ Zip___________________
Phone_______________________________
Pre-register by: April 6th
Indiana, Penna.
May 6th & 7th - Workshop & Testing
Written exams are intended to test the
applicants knowledge of all
the breeds within each group.
Richmond, Virg.
May 20th & 21st - Workshop & Testing
12
Froe lhe desk of
Ieggy AYrras
Geo orallef epYes oadd be
aflroduced Yl 1sl lesl sale of 2007
Hi everyone, Well it is a new
year ,Christmas rush is over
and it’s time to buckle down
and study for those tests. I
hope that everyone from the
workshops last year plans to
start their journey into the
world of becoming a National
Certified Master Groomer.
Those of you who have
started the NCMG journey I
hope by the end of the year
you will have attained the
NCMG status.
The new study guides will be “Notes From The Grooming Table” by Melissa Verplank, the” 20th edition of the
AKC book” and the breed profiles from National Dog
Groomers Association of America. The new tests will
be ready by our first test site in Biloxi, Mississippi the
first weekend in February.
Please remember to read the certification guidelines
very carefully, it is better to be over prepared rather
than not prepared enough. In the workshops we go
over every aspect of the testing procedures, how to
prepare yourself and your dog, what to expect, what
not to expect. We want you to succeed in your endeavor
to become an NCMG, so plan on attending one of the
workshops.
If you are unsure about whether or not you want to try
to become an NCMG attending a workshop will help
you see if you are ready to take the next step. If
not.....then you have taken a wealth of knowledge back
home with you. Remember the workshops are painless . WE DO ALL THE WORK!!!!
600 A
t
ten
d Fl
ori
da Sh
ow
At
tend
Flo
rid
Sho
ttend
Florida
Show
Continued from page 7
Classes represented Sunday were well received by the attendees. Florida’s Julie Ostoski, NCMG
conducted her class “Grooming the Lakeland Terrier” and Ms. Dina Perry shared her expertise and
knowledge with her class “Proper Routing, Scheduling and Maintenance” involving Mobile grooming.
Again with standing room only, Sue Zecco, NCMG and Jay Scruggs presented their class “Developing
Your Creative Eye”.
As our weekend of “Fun In The Sun” ended, Groom Team USA held their rather popular auction with
Mr. Chuck Simons of Groomers Helper being the auctioneer. Always there to assist, he demanded and
obtained great prices for all those donated items the vendors just “gave” to Groom Team. In return,
Groom Team uses all money collected through their raffle and auction to fund their scholarship program and to finance our team traveling to Europe in late winter ‘07 to compete on an international
level, bringing home the bronze, silver and gold again.
Stay tuned and do not forget to mark your calendars for GroomFest, June 1-3, 2007 in Charlotte, NC
and 22nd Fun In The Sun, Oct. 26-28, 2007 at the Cape. See you then.
13
Article submitted by
Wendy Booth, NCMG
& NDGAA Certifier
Colo. Springs, CO
Upc
omi
ng T
rad
e Sh
ow/Semi
nar
s
pco
min
Tr
ade
Sho
w/Seminar
nars
pcoming
Trade
Show/Seminars
p
ho
ks
or ite
W tS
GA Tes
ND &
GA
ND
te
Si
st
Te
February 2nd, 3rd & 4th... Biloxi, MS
Gulfcoast Grooming Rodeo
Wanda Dewberry, NCMG (228) 831-3566
www.gulfcoastgroomingrodeo.com
[email protected]
p
ho
ks
or ite
W tS
GA Tes
ND &
June 1st, 2nd & 3rd... Charlotte, NC
Carolina GroomFest
NDGAA, Inc. (724) 962-2711
[email protected]
February 9th, 10th & 11th... Burbank, CA
Groom & Kennel Expo
Barkleigh - (717) 691-3388
www.Groomexpo.com
[email protected]
August 16th, 17th, 18th & 19th...Chicago, IL
All American Grooming Seminar
Barkleigh - (717) 691-3388
www.aagrmgshow.com
[email protected]
March 2nd, 3rd & 4th... Atlanta, GA
Atlanta Pet Fair
McPaw, Inc. (770) 908-9857
www.atlantapetfair.com
[email protected]
September 6th, 7th, 8th & 9th... Hershey, PA
GroomExpo
Barkleigh - (717) 691-3388
www.Groomexpo.com
[email protected]
p
ho
ks
or ite
W tS
A
G Tes
ND &
April 13th, 14th & 15th... Kansas City, MO
Groom Classic
Mink Int’l. - (800) 705-5175
www.Groomclassic.com
[email protected]
p
ho
ks
or ite
W tS
GA Tes
ND &
April 20th, 21st & 22nd... Somerset, NJ
Intergroom
Christine - (781) 326-3376
www.Intergroom.com
[email protected]
p
ho
ks
or ite
W tS
GA Tes
ND &
October 26th, 27th & 28th... Cape Canaveral, FL
Fun In The Sun
NDGAA, Inc. (724) 962-2711
[email protected]
See page 12 for more info on these upcoming
workshops and certification testing sites held in
conjunction with the Trade Shows listed above
14
MEMB
ER BENEFIT
S DIREC
TORY
EMBER
ENEFITS
IRECT
IRECTORY
Professional Business
Insurance for
Pet Salons
Mobile Pet Groomers
Kennel Owners
Professional Liability
Health, Life
Dental, Home Health
Long Term, Retirement
Legal Plan
Identity Theft
Fraud Protection
CALL GIBSON/GOVERNOR
877-PET-GROOMER
CALL WORLDWIDE
800/955-0418
www.gibsongovernor.com
www.mybenefitsforlife.com/ndgaa
Insur
an
ce
Insurance
ance
Insur
an
ce
Insuran
ance
The Key to Affordable
Legal Protection
Special Pricing for
NDGAA Members
Primerica Legal
Protection Plan
Let us help you with your
credit/debit card processing
CALL Pat Caldarelli
CALL ECScards
800/755-4-ECA #222
CALL AD SPECS
724/981-8485
CALL NATIONAL CREDIT
SYSTEMS
800/363-7215 #6400
[email protected]
www.nationalcredit.com
[email protected]
P
r omo
ti
onal
Pr
moti
tio
Promotional
D
eli
nqui
nt Ac
count
s
Deli
elin
quint
Acc
ounts
Delinquint
Accounts
HERTZ MEMBERS
SAVINGS CARD
REQUEST YOUR
NDGAA LOGO
MASTERCARD TODAY!
NDGAA Members receive a
Hertz Members Savings Card
No annual fee NDGAA
Platinum Plus MasterCard
CALL HERTZ
800/654-2210
CALL MBNA
800/523-7666
www.ECScards.com
[email protected]
724/940-0200
GOOD NEWS ABOUT
BAD ACCOUNTS
NDGAA AND NCS TEAM UP
TO HELP YOU
COLLECT YOUR MONEY
PAMPER YOURSELF
AND YOUR PETS
SUPPLIER OF OFFICIAL
NDGAA LOGO ITEMS FOR
YOU AND YOUR PETS
must have CDP# from member card
for special NDGAA rates
www.hertz.com
L
r otec
ti
on C
red
it C
ard P
r ocess
a ster
card
Pr
tecti
tio
redit
Card
Pr
ocessiing N
Ma
stercard
Legal
egal P
Protection
Credit
Processing
Ndgaa
dgaa M
Mastercard
CENTER FOR
FINANCIAL, LEGAL & TAX
PLANING CAN HELP
PLANNING A TRIP?
Perfect Rooms,
Perfect Places
Perfect Prices
For more info concerning
legal, financial or tax
planning contact:
The Center
618/997-3436
CALL HOTELS.COM
800/2-HOTELS
www.hotels.com
www.taxplanning.com
L
egal & T
ax P
l an
ning
Legal
Ta
Pl
ann
Tax
Planning
T
ravel/H
otel
Travel/Hotel
vel/Ho
NATIONAL DOG
GROOMERS
A SSOCIATION
OF A MERICA , I NC.
Members can
place classified ads
at NO CHARGE!!
Car Rent
al
Rental
GROOMING SHOP FOR SALE! Established grooming salon and retail business. Thirty five years in business. Ready
to retire. Includes the shop, equipment,
and all inventory. The building has a
beautiful two bedroom apartment upstairs, which rents for $500 a month
(presently rented). Good location, ample
parking, and easy access. Please contact
Patty M. at 724/217-4427 or Barb M. at
724/872-7058. Don’t miss this one!
N e e d extra NDGAA Items?? Order Here ! !
❑ CPR Chartfor Dogs -- $4
M a ke checks pay a ble to:
❑ Poodle Clip Chart -- $4
NDGAA,Inc.,
P.O.Box 101,
❑ N C M G L apel Pin -- $6
Clark, PA 16113
❑ C e rtifi e d M e m b e r Window Decal -- $3
or fax to:
❑ Registere d M e m b e r L apel Pin -- $5
(724) 962-1919
❑ Registere d M e m b e r Window D e c a l -- $3
❑ Registered Member Bumper Sticker -- $3
❑ AKC Dog Chart -- $8
❑ Membership Dire c t o ry (member price) -- $15
❑ Breed Profiles w/AKC Breed ID Chart -- $30
Name _______________________________________________
Member # _________
Business Name ______________________________________ Ph _________________
Addre s s _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Membership Directory
2007/2008
City _________________________________________
[ ]Mastercard [ ]Visa [
State ______ Zip ___________
]AmEx - in the amount of $________.
C a rd Exp. D a t e _ _ _ _ _
Order your copy of the NEW 8th Edition
NDGAA Membership Directory TODAY!
C a rd h o l d e r s N a m e _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
C a rd N u m b e r _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
15
National Dog Groomers Association of America, Inc.
P.O. Box 101, Clark, PA 16113
PRSRT STD
U.S. POSTAGE
PAID
Return Service Requested
PERMIT NO. 2
CLARK, PA 16113
Inside...
[
‘06 Fun In The Sun Results
[
Cat Chat
[
Upcoming Seminars
[
“That’s A Good Question”
[
Workshops & Test Sites ‘07
[
Remembering Liz Paul
[
Member Benefit Page + More!
Memb
er
s! P
re-register fo
r our s
hows
Member
ers!
for
sh
Pre-register
shows
da
tten
d th
et
wo d
ay
da
and
at
tend
the
two
attend
day
an
ad
es
how FREE!
trad
ade
sh
trade
show
tr
National Dog Groomers Association
of America proudly presents
The 6th ““Carolina
Carolina GroomF
est
GroomFest
est””
GroomFest”
National Dog Groomers
Association of America
proudly presents
The 22nd
“F
un In The Sun
“Fun
Sun””
Dog Groomers Seminar
Seminar,,
Competition & TTrade
rade Show
w
Sho Fees
de
Tra ssion
mi
Ad
et Groomers Seminar
Pet
Seminar,,
AP
Grooming Competition & T
rade Show
Trade
June 1st, 2nd & 3rd
7
3rd,, 200
2007
C
harlotte, North Carolina
Charlotte,
de
y tra
2 da ormat!
f
w
o
sh
The Sheraton Charlotte Airport
3315 Scott Futtrell dr.
charlotte, NC 28208
(704) 392-1200
*Special room rate cutoff date is
May 10TH, 2007
Produced by
National Dog Groomers Association of America
(724) 962-2711 / Fax (724) 962-1919
[email protected]
WWW.NATIONALDOGGROOMERS.COM
7
2007
October 26, 27 & 28, 200
Cape Canaveral, Florida
The RADISSON RESORT AT THE PORT
8701 ASTRONAUT bLVD.
cAPE cANAVERAL, FL 32920
(321) 784-0000
nday
& Su
d a y how!
r
u
t
Sa
!!!
es
trad b o o t h s
0
rly 6
a
e
N
Produced by
National Dog Groomers Association of America
(724) 962-2711 / Fax (724) 962-1919
[email protected]
WWW.NATIONALDOGGROOMERS.COM