Third Quarter 2014 - CAI Channel Islands Chapter
Transcription
Third Quarter 2014 - CAI Channel Islands Chapter
Serving Ventura, Santa Barbara, San Luis Obispo and Kern Counties THIRD QUARTER 2014 The Official Publication of Recall Me Now IN THIS ISSUE... Requiring Equal Access For Opposing Viewpoints Elections: Is Your Association Prepared? CAI-CLAC: The latest From Sacramento Established in 1993 Experience built upon communication, consistency and quality. Portfolio Management C.I.D. Management Real Estate Sales - Leasing Property Management Collections - Lien Services 805-642-0995 www.amsrealtyinc.com [email protected] 2323 PORTOLA ROAD, SUITE 150 VENTURA, CA 93003 Full Service Financials Escrow contents Channels of Serving Ventura, Santa Barbara, San Luis Obispo and Kern Counties kert s A p x e the Page 16 Your Chapter Page 6 Chapter Happenings 5 President’s Message 20 Holliday Happy Hour 10 Thank You To Our Community Faire Sponsors and Exhibitors 21 Legistlative Update 12 CAI Dinner Program 24 Calendar of Events 13 Manager’s Program Resources 14 Chapter Luncheon, August 26 15 Chapter Luncheon, September 23 27 Advertising with the Chapter 22 Chapter Sponsors 27 Business Partners 23 CLAC Moment, September 2014 29 Classified Directory/Advertisers 24 News / Trends / Ideas Special Features 6 Ask the Expert: Recall Me Now 8 Requiring Equal Access for Opposing Viewpoints 16 Elections: Is Your Association Prepared? Channels of Communication is a quarterly publication of the Channel Islands Chapter of Community Associations Institute prepared expressly for Association leaders, managers and other related community association professionals. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is issued with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought. The views expressed and the accuracy of Page 8 the facts presented in Channels of Communication are those of the authors and are not necessarily endorsed by CAI or the Publications Committee. Authors are encouraged to submit articles for publishing consideration. Acceptance of advertising in Channels of Communication does not constitute an endorsement of the advertised products or services by CAI. Permission to reprint articles is hereby granted provided: 1) Notice is given to CAI at 805-658-1438. 2) Proper credit is given as follows: “Reprinted from Channels of Communication; copyright by CAI, Channel Islands Chapter, all rights reserved.” CAI - CHANNEL ISLANDS CHAPTER P. O. Box 3575, Ventura, CA 93006 (805) 658-1438 • Fax (805) 658-1732 Leah Ross - Executive Director [email protected] The Channel Islands Chapter of Community Associations Institute is dedicated to empowering Homeowner Association members, managers and service providers through information and educational opportunities. THIRD QUARTER 2014 www.cai-channelislands.org 3 MEET A BANK WITH 20 YEARS IN THE NEIGHBORHOOD. No matter what size your community is, managing it can be a daily challenge. Union Bank® Homeowners Association Services is here to help. For over 20 years, we’ve streamlined the assessment collections process for community associations with specialized tools and services powered by Union Bank product solutions and our proprietary Smartstreet® technology platform. We offer a customized HOA lockbox with same-day processing to accelerate payment collection, reduce mail-in times for checks, and provide homeowners with convenient online payment options. Whatever your needs, Union Bank provides solutions that make it easier to control your daily financial operations. Contact us today at 866-210-2333 to learn more. HOAbankers.com Smartstreet.com ©2014 Mitsubishi UFJ Financial Group, Inc. All rights reserved. Union Bank and Smartstreet are registered trademarks of MUFG Union Bank, N.A., Member FDIC. 4 Channels of Communication THIRD QUARTER 2014 CHAPTER OFFICERS & DIRECTORS president’s message PRESIDENT Teresa Agnew Roseman & Associates, APC PRESIDENT ELECT Sue Bartley Sherwin-Williams Paint VICE PRESIDENT Jeff Beaumont, Esq. Teresa Agnew Roseman & Associates, APC Beaumont Gitlin Tashjian SECRETARY Marilyn DeAngelo, CMCA, AMS Seminole Springs TREASURER Gordon Miller General Pavement Management DIRECTORS Kimberly Carr, PCAM, AMS, CMCA Summus Association Management, AAMC Tom Hunt Los Robles Estates Linda Kaplan Anacapa View Homes Martha Kellerhof Carefree Living Association Michelle McCracken, CMCA Management Association Consultants Tracy R. Neal, Esq. Association Lien Services Karen Posada KLP Management Judy Remley Union Bank Associations Services Robert Scheaffer, CMCA, AMS, LSM, PCAM Leisure Village Association Danita L. Vaughn, PCAM, AMS, CMCA Concord Consulting & Association Services COMMITTEE CHAIRS BYLAWS Kelton ‘Lee’ Gibson, Esq. Myers, Widders, Gibson, Jones & Feingold, LLP CHANNELS OF COMMUNICATION Colleen Scott, CMCA, AMS Anchor Community Management CLAC Lisa Ann Rea, Mutual of Omaha Bank EXPO & CONFERENCE Alan Denison, Stay Green Inc. Mary Neubauer, CCAM The Management Trust-Transpacific FINANCIAL Christy Asher, Spectrum Property Services Gordon Miller, General Pavement Management LUNCHEON PROGRAMS Ruth Campbell, CCAM CID Management Solutions Carol Stephenson, PCAM Integrity Management Group MANAGERS PROGRAMS Ruth Cederstrom, PCAM, CCAM Concord Consulting & Association Services, Inc. Sascha Macias, CMCA, AMS FirstService Residential MARKETING Kimberly Carr, CMCA, PCAM Summus Association Management, AAMC MEMBERSHIP Judy Remley, Union Bank Associations Services PROCEDURES Scott Hunter, Esq., Hunter Law Firm PUBLICITY / PHOTO William S. Dunlevy, Esq. Law offices of William S. Dunlevy, Esq. WORKSHOPS – PISMO BEACH Donald Martin The Management Trust – Goetz Manderley “MOMENTUM IS IN THE AIR” Momentum is defined as “The strength that allows something to continue to grow stronger as time passes.” And I can’t think of a better word to describe the Chapter as we have seen the momentum continue to build especially over the last few months. The educational dinner programs were reintroduced this last summer and they surpassed our expectations as we averaged (110) attendees at each program. And because of the support of our Business Partner members, we were able to offer these programs for free to our manager, board member and homeowner members. Our August Luncheon attendance was over (150) and we have to say a big “Thank you” to our Luncheon Committee for an outstanding, interactive and engaging Program where attendees had the opportunity to answer questions using voting devices and walked away with some practical tools and guidance on how to avoid “HOA pitfalls”. After all of these programs, we heard our members repeatedly say, “such an amazing and innovative program, such warm and friendly people and great energy in this chapter”. These are signs and acknowledgment our chapter is experiencing some positive forward momentum! Over the summer, we also reached and surpassed the 500 member mark, achieving the large chapter status. This is attributed to the meaningful contributions of our volunteers, Board of Directors and Executive Director. And many thanks to our committee Co-Chairs, Committee Members, and our program speakers, who unselfishly continue to volunteer their expertise and embrace our chapter vision. The change of weather brings new leadership to our chapter, and we are excited to welcome our new CLAC Liaison, Jasmine Fisher, Esq. She will also serve as chair of our Legislative Support Committee in addition to her liaison position. Several educational programs are in the planning stages such as our annual Legislative Update Luncheon on November 18th presented by our CLAC delegates, Jeff Beaumont, Esq., Steven Roseman, Esq. and our Sacramento representative, Skip Daum. We have our upcoming “Harvest Wine Festival and Community Faire” which will be held this year at the Westlake Village Inn on October 30th offering two educational tracks, one for community managers and one for board members. Together with the seven other California chapters, we will co-host the Statewide Legal Forum, held in San Diego. This one day conference for California community managers and association board members offers critical updates on important legal issues that face HOA’s. Education… we cannot emphasize its value enough. Our chapter is hosting an M-100 course this November. For those community managers who wish to obtain their (CMCA) Certified Manager of Community Associations certification, we encourage you to take the M-100 Course as the Chapter’s Board of Directors is committed to our manager member’s education and has established a rebate program to assist with the costs. Limited rebates are available so call the Chapter Office at 805-658-1438 for more information. In closing, I found this quote, and thought it was appropriate to share, “If everyone is moving forward together, then success takes cares of itself” - Henry Ford. I look forward to working with everyone these next few months, and seeing you at our upcoming events. Please know that our Board of Directors, our Executive Director and myself are here to serve you, our members, and make the most of your membership. As always, feel free to drop me a line or say hello at our events. Best, Teresa Agnew Teresa Agnew CAI-Channel Islands Chapter President THIRD QUARTER 2014 www.cai-channelislands.org 5 k s t A xper e e th Recall Me Now By Brian D. Moreno, Esq. Richardson Harman Ober PC T he hilarious 125th episode of Seinfeld, “The Cadillac, Part 2,” involved the fictitious Del Boca Vista community association, which was dealing with whether Jerry Seinfeld’s father Morty should be recalled from the board. Morty relied on fellow board member Mabel Choate to save him. However, right before she was about to vote in his favor, she remembered an incident when Jerry stole her marble rye bread and called her an “old bag.” Mabel changed her mind and voted to recall Morty. Occasionally, as with this Seinfeld episode, feelings, personal politics and egos can override all logic and reason and be the driving force for meritless recall efforts in community associations. The recall process can be used as a tool to get back at or start a war with the board. However, recalls are more commonly sought for legitimate reasons—unrelated to name-calling and rye bread theft. Recalls can be sought, for example, due to trust issues, differing visions for a community and a lack of transparency. That’s why the ability to recall board members is an invaluable right; it keeps the current board honest and protects communities from possible mismanagement, fraud or worse. Even though they are vital, recalls can be devastating—both financially and psychologically—and community associations have a huge incentive to prevent them from happening. Recalls can be a big slap in the face to volunteer board members who are trying to serve the good of the community. They also affect managers, the members, the association attorney and association vendors. In some cases, they can lead to extensive litigation that costs thousands upon thousands of dollars. In rare cases, recalls even can lead to physical violence. So can community association boards do anything to be more diplomatic, restore confidence and prevent the recall process from ever starting? Absolutely. Board members always will be susceptible to removal for illegitimate reasons, but they can decrease the likelihood by listening to owners and by acting appropriately, openly, honestly and in the best interests of the entire community. 6 Channels of Communication THIRD QUARTER 2014 TRANSPARENCY Community members need to be reassured that the board isn’t playing “hide the ball.” Members who believe the board is concealing information will be much more inclined to seek redress and find a slate of board members they can trust. In most states, a board may only act during open meetings. Even boards in states that don’t require open meetings (e.g., South Carolina) should act openly. Except for litigation, disciplinary matters or other issues that warrant closed sessions, all meetings should be open. Boards also should disclose their actions to the membership. Unless the board has a good reason to keep a discussion private, all information should be revealed. For example, when interviewing prospective vendors, consider holding the interviews during open session. Only contract negotiation and pricing need to be conducted in executive session. This gives owners an opportunity to provide feedback about vendors and become part of the selection process. Associations also should consider communicating with members in a variety of ways—newsletters, websites, meeting minutes, fliers and more. These efforts help foster a more cohesive and informed community. OPEN UP Open forum, regardless of whether required by state law or governing documents, should be utilized at every open board meeting, either at the start, end or both. Allowing members to speak may extend the duration of the meeting, but the benefits derived from the process far outweigh any delay. However, boards should not tolerate abuse of the open forum and should consider implementing formal rules that govern the conduct of owners who wish to speak. Adopt restrictions that prohibit profane or obscene language; racial, ethnic, gender, religious or age-based slurs; shouting or yelling; physical threats; and disruptive behavior that impedes the board’s ability to conduct deliberations. The rules also should provide the board the power to impose sanctions, which may include exclusion of a violator from one or more meetings. ask the expert The board should be attentive observers during open forum. It can be extremely insightful and revealing to hear the thoughts and ideas of members who may not agree with the board’s path or may be disappointed with previous decisions. Take note of the criticisms and, if appropriate, seek to address them at future meetings or create a committee to respond. This step demonstrates respect and attentiveness to members’ concerns. If members feel they are being respected, listened to and appreciated, they’ll be less likely to initiate a recall. INPUT BEFORE APPROVAL Politicians frequently use polls to stay current on the opinions of the voting public. Board members should consider adopting the same approach to issues that may become controversial. Association boards should have a strong sense of MAJORITY RULES Fortunately or unfortunately, the majority rules in a community association. That is, for the most part, a majority of the membership controls how the community’s affairs are handled. If a majority supports a special assessment, it likely will pass. If a majority doesn’t like the way the current board is managing the community, then it can recall the board or vote for new members at the next election. If a community association is confronted with a controversial issue, it behooves the board to pay attention to the majority’s views. The board is certainly within its rights to go against the majority and vote according to what it perceives the best course of action to be, but it should at least recognize other viewpoints. That alone improves the perception of the board. While it’s not possible to avoid all recall attempts, boards If members feel they are being respected, listened to and appreciated, they’ll be less likely to initiate a recall. community opinion or attitude on important issues before making decisions. In this regard, boards should consider distributing non-binding surveys on key issues. The surveys allow the board to assess support, dissent and why members feel the way they do. Getting this feedback can help guide board decisions. The surveys might reveal new ideas too. Oftentimes, the source of a recall can be a recently enacted rule that takes away rights or imposes significant restrictions. Traditionally, the board has the power to unilaterally enact rules and regulations as long as they don’t conflict with the CC&Rs or bylaws. However, if the proposed rule change is significant, don’t ignore member input. In California, all proposed rule changes must be seen and commented on by the membership. This notice informs members a new rule is coming and gives them an opportunity to determine what they may need to do to comply. The review period also might persuade the board to modify the rule. can take solace in knowing that acting appropriately and being respectful to homeowners should reduce acrimony. For communities with board members who act in a disrespectful manner, hide information, make decisions in secret or unilaterally, the recall process is vital. It may be one of the only ways disappointed owners can keep a group of otherwise stubborn board members honest and on task. At the end of the day, board members need to conduct themselves properly and in the best interests of the entire community. They also should make sure their children don’t steal bread from fellow board members. Brian D. Moreno, Esq. of Richardson Harman Ober PC, which serves Costa Mesa, Pasadena and Riverside, has 10 years of experience in the industry, representing CIDs and working in real estate litigation. © All Rights Reserved [Reprinted with permission from Common Ground™ Magazine, July/August 2013] The stress and potential financial devastation of recall elections can be avoided altogether — if your board acts openly, honestly and in the community’s best interests. THIRD QUARTER 2014 www.cai-channelislands.org 7 Requiring Equal Access for Opposing Viewpoints By Cyrus Koochek, Esq. Associate Attorney, SwedelsonGottlieb Community Association Attorneys 8 Channels of Communication THIRD QUARTER 2014 E very board of directors for every condo or homeowners association has been there; the board wants to do something that it should be “obvious” that the association needs, such as a needed capital improvement to the common area, or an important amendment to the CC&Rs, but cannot muster up the required amount of homeowner votes to approve this “obvious” need. Whether this failure of approval results from the homeowners’ true opposition to the proposed change or whether it stems from owner apathy, a recent California court decision has made it clear that when the board advocates for votes for the approval of whatever is on the ballot, the board is a candidate, and as such, must provide equal access to media and the common area for others to advocate their positions on the ballot measure. On June 26, 2013, the California Court of Appeal (4th Appellate District) filed its decision in Wittenberg v. Beachwalk Homeowners Association holding that the board of directors of the Beachwalk Homeowners Association violated California Civil Code Sections 1363.03(a)(1) and 1363.03(a)(2), which state that association media (website, newsletters, etc.) and common areas (areas where notices are posted, etc.), respectively, must be equally accessible to all members during a campaign as long as any one member advocating a point of view is provided access to such media or common areas. Based on the court’s interpretation of these Civil Code sections, all boards must be extremely mindful of their actions during an election or voting process. Frankly, we at SwedelsonGottlieb did not need the Court to tell us these things, but apparently there were some attorneys and board members out there that did not see that when they were advocating a position as part of a balloting process that they needed to give equal access to those that were opposed to the board’s position. Now the law is clear on this issue. Follow this link to read more about this new Court of Appeal decision and how it may impact your California condo, planned development or stock cooperative community association. ln Wittenberg, the board in question made repeated efforts to pass an amendment to the association’s CC&Rs. The board, through the association’s website and newsletters, made it clear to all members that it would continue to conduct elections one after another until the vote passed, and that members were “encouraged to vote yes for [the] amendment.” ln the end, after the third election on the proposed amendment, the amendment was approved; however, the board’s actions during the first two failed elections were called into question. During those two elections, three different homeowners, whose viewpoints opposed the board’s view, asked to use association media and common area to publish an article, hold a town hall meeting at the clubhouse, and stage a political rally in the common area. All were denied, or not granted access without charge, which is prohibited under the Civil Code. The association’s attorney acknowledged that the board did not provide the required equal access, but argued that 1) the board is not a “candidate or member” that was advocating a point of view within the meaning of the statute and 2) the violations did not occur during the third campaign, which is the election homeowners were trying to overturn. The court disagreed with the association’s arguments unequivocally. The court first held that there is no language in the statute differentiating a board of directors from other candidates or members. All board members, pursuant to the association’s governing documents, are required to be members, and as a result, the court found that as long as association media was used, it was irrelevant whether the views of the board were expressed as personal views or collective views. Quite simply, board members are members, and are treated as such unless state statute specifically applies only to board members. The court also found it obvious that encouraging members to pass an amendment, and doing so repeatedly until the amendment passed, rose to the level of advocating a point of view. Perhaps most noteworthy in this case was the court’s rationale for why the board’s actions from the first two elections could still be used to overturn the third election in which the amendment was finally approved. The court held that the board’s actions were so continuous and connected that all three elections should effectively be considered one extended campaign and election for purposes of the statute. The board sent out newsletters and posted on the association’s website for all of the elections, essentially repeating their stance that all members should vote yes for the passing of the amendment. According to the court, the board “threatened to, and did, hold multiple elections in short succession until the amendment passed,” and tied the first two elections to the third by warning the members during the third election that the vote already failed twice and must continue to go on. This was enough for the court to consider all three elections, and their respective campaigns, as one. This interpretation should put all boards on notice (Continued on page 11) THIRD QUARTER 2014 www.cai-channelislands.org 9 CAI-Channel Islands Chapter’s FESTIVAL IRE ITY FA N U M M O &C Thursday, October 30, 2014 • 4pm The Westlake Village Inn, 31943 Agoura Road THANK YOU TO OUR SPONSORS —Event Sponsors— Animal & Insect Pest Manage ment, Inc. Your Complete Pest Control Company —Grand Prize Sponsor— —Exhibit Hall Sponsors— —Tote Bag Sponsor— TM Reconstruction and Painting For Professional Landscape Services THANK YOU TO OUR COMMUNITY FAIRE EXHIBITORS A.Albright Painting American Heritage Landscape American Technologies, Inc. Animal & Insect Pest Management, Inc. Aqua Creations Archon Protection ASR Construction Association Lien Services Association Reserves, Inc. Austin’s Painting Beaumont Gitlin Tashjian CAM Service Camarillo Pool Service Critter Busters Design Build Associates Dunn-Edwards Paint Empire Painting & Reconstrucion Enhanced Landscape Management Fenceworks, Inc. Fenton, Grant, Mayfield, Kaneda & Litt, LLP Ferris Painting, Inc. General Pavement Management Gothic Grounds Management J.T. Harris Inc. Jimenez & Company Mutual of Omaha Bank Myers, Widders, Gibson, Jones & Feingold, LLP Oakridge Landscape Oaks Security Pacific Western Bank Plowboy Landscapes Inc. Premier Commercial Painting Reserve Studies, Inc. Roseman & Associates, APC Santa Barbara Painting SBS Lien Services Select Painting Sherwin-Williams Paint State Restoration, Inc. Stay Green, Inc. Steve Reich Insurance Agency, Inc. Stonemark Construction Management Timothy Cline Insurance Agency, Inc. Union Bank Associations Services Ventura Pest Control Vista Paint Event recap and photos coming in the next Channels issue that if they don’t comply with the governing documents or applicable laws at all times, a board’s past actions can have an impact on subsequent board dealings. A board’s fiduciary duty is the single most important aspect of its governance of an association. A major part of this duty includes a board’s compliance, on behalf of the association, with governing documents and all applicable law. In Wittenberg, the court effectively held that the board tried to manipulate the objective voting and elections process by trying to influence voters with their advocacy and not allow members with opposing viewpoints to equally access the association media, which undoubtedly has a further reach than anything a member could do on his or her own. Community associations are often called mini-governments because of the similarities in governance and democratic procedures, and because they make and enforce the association’s rules and governing documents. In light of this, laws are enacted to maintain such balance and transparency. The court in Wittenberg has made it clear that permitting the board’s actions would have given the board too much power to advocate for its opinions and would have rewarded the board for denying an equal voice to “the people,” in this case, the other association members. Boards must be very careful in how they approach elections, and they should consult with legal counsel to avoid making mistakes. A board can always feel free to propose changes and conduct its elections, but after this decision, a board can’t say it isn’t on notice of how careful it should be when doing so. This article was prepared by Cyrus Koochek, a Community Association Attorney at SwedelsonGottlieb. The article was edited by firm Senior Partner David Swedelson. Cyrus Koochek is an associate attorney at SwedelsonGottlieb. Cyrus is primarily involved with providing assistance to associations in all areas of corporate counsel and transactional work, which includes drafting corporate and community association related documents, amending and restating governing documents, negotiating and drafting vendor and third party contracts, and analyzing state and federal laws and governing documents for boards and associations. Cyrus is currently a member of the Programs Committee of the Orange County Chapter of the Community Associations Institute (CAI). THIRD QUARTER 2014 www.cai-channelislands.org 11 CAI Dinner Program Program: “Law & Order: Successfully Implementing Rules in Your Community” August 7 September 4 THOUSAND OAKS Los Robles Greens PISMO BEACH The Ventana Grill Program Sponsors: Program Sponsors: Austin’s Painting Beaumont Gitlin Tashjian General Pavement Management Nautilus General Contractors Pacific Western Bank SBS Lien Services Sherwin-Williams Paint Austin’s Painting General Pavement Management Pacific Western Bank Sherwin-Williams Paint Stay Green, Inc. Program Speakers: Ruth Campbell, CCAM, CID Management Solutions, Inc. Steven A. Roseman, Esq., Roseman & Associations, APC 12 Channels Ch l off C Communication i i THIRD QUARTER 2014 Managers’ Program Program: “Everything You Wanted to Ask An Attorney But Your Board Wouldn’t Let You” August 12 Program Speakers: Sandra L. Gottlieb, Esq. SwedelsonGottlieb Len Siegel, Esq. Kulik, Gottesman & Siegel Thank you to our Program Sponsors: Animal & Insect Pest Management, Inc. ASR Construction Beaumont Gitlin Tashjian General Pavement Management Myers, Widders, Gibson, Jones & Feingold, LLP Pacific Western Bank Santa Barbara Painting Sherwin-Williams Paint Stay Green, Inc. Steve Reich Insurance Agency, Inc. Sandra L. Gottlieb, Esq., SwedelsonGottlieb with Chapter President, Teresa Agnew, Roseman & Associates, APC Len Siegel, Esq., Kulik, Gottesman & Siegel and Sandra L. Gottlieb, Esq., SwedelsonGottlieb THIRD QUARTER 2014 www.cai-channelislands.org i h li l d 13 Chapter Luncheon Program: “HOA Stories: Truth is Stranger Than Fiction” The Courtyard Marriott, Oxnard August 26 Program Speakers: Sue Bartley, Sherwin-Williams Paint Donalea Bauer, Lordon Management Alan Denison, Stay Green, Inc. William S. Dunlevy, Esq. Law Offices of William S. Dunlevy Kirk Prouse, ASR Construction Steve Reich Steve Reich Insurance Agency, Inc. Margaret Townsend Animal & Insect Pest Management Les Weinberg, Reserve Studies, Inc. Thank you to our Program Sponsors: Aqua Creations Archon Protection, Inc. ASR Construction Austin’s Painting Behr Paint/The Home Depot USA CAM Services DuraMax Building Products Fenceworks, Inc. Ferris Painting, Inc. McKay’s Painting Program Moderator: Ryan Gesell, CIRMS Timothy Cline Insurance Agency, Inc. Pacific Western Bank SBS Lien Services State Restoration, Inc. Stay Green, Inc. Steve D. Reich Insurance Agency, Inc. Timothy Cline Insurance Agency, Inc. Ventura Pest Control Danita L. Vaughn, Judy Remley, Sammie Needham & Marilyn DeAngelo August Program Speakers 14 Channels Ch l off C Communication i i THIRD QUARTER 2014 Chapter Luncheon Program: “The Collection Process: A to Z” Luncheon at Los Robles Greens, Thousand Oaks September 23 Program Speakers: Tracy Neal, Esq. Association Lien Services Karen Kokowicz, CCAM, CMCA, PCAM Coro Community Management & Consulting Program Sponsors: Animal & Insect Pest Management, Inc. Aqua Creations Behr Paint/THE HOME DEPOT USA Cornwall Security Services Critter Busters, Inc. Law Offices of Michael A. Hearn McKay’s Painting Pacific Western Bank Poindexter & Company, CPA Santa Barbara Painting SBS Lien Services Seacoast Commerce Bank Sherwin-Williams Paint Stay Green, Inc. Union Bank Homeowners Association Services Vista Paint Witkin & Neal Inc. THIRD QUARTER 2014 www.cai-channelislands.org i h li l d 15 Elections Is Your Association Prepared? By William S. Dunlevy, Esq. Law Offices of William S. Dunlevy 16 Channels of Communication THIRD QUARTER 2014 W e are entering the time of year when many associations will be conducting their annual elections for directors. Coincidentally, we are also fast approaching the general elections. Both of these items can have significant impacts for your association. Is your association prepared? This article will discuss some things you should know about the law regarding elections and associations. Adoption of Election Rules. Has your association adopted election rules? If not, your association is currently in violation of California law. Civil Code section 5105 requires all California community association to adopt election rules that do all of the following: 1. Ensure that any candidate or member advocating a point of view is provided access to association media, newsletters, or Internet Web sites during a campaign. The association may not edit or redact any of the content from items posted by the candidates or members, but may include a statement specifying that the candidate or member, and not the association, is responsible for that content. 2. Ensure access to any common area meeting space, during the campaign, at no cost, to all candidates, including those who are not incumbents, and to all members advocating a point of view, whether or not the association supports the views of such members. 3. Specify the qualifications for candidates for the board and any other elected position, and procedures for the nomination of candidates, consistent with the association’s governing documents. Any member must be allowed to nominate himself or herself for election to the board of directors. 4. Specify the qualifications for voting, the voting power of each membership, the authenticity, validity, and effect of proxies, and the voting period for elections, including the times at which polls will open and close, consistent with the governing documents. 5. Specify a method of selecting one or three independent third parties as inspector or inspectors of election, by either (1) appointment of the inspector(s) by the board, (2) election of the inspector(s) by the members of the association, or (3) any other method of selecting the inspector(s). 6. Allow the inspector(s) to appoint and oversee additional persons to verify the signatures and to count and tabulate votes as the inspector(s) deem appropriate, provided that the persons are “independent third parties” as defined in Civil Code section 5110. In addition to the foregoing, the election rules may, but are not required to, provide for the nomination of candidates from the floor at membership meetings or nomination by any other means. The rules may also permit write in candidates on the ballots. Remember, in adopting any new or modified rules covering the subjects specified in Civil Code section 4355, including election rules, the board must provide “general notice” (see Civil Code section 4045) to the members at least thirty days before an open board meeting at which the board will consider adopting the proposed rule change(s). The notice must include a text of the proposed rule change(s) and a description of the purpose and effect of the proposed rule change(s). The members are entitled to make oral or written comments on the proposed rule change(s) and the board is to take such comments into consideration in adopting the proposed rule change(s). Inspector(s) of Election. The inspector(s) of election must be “independent third parties.” What does this phrase mean? According to Civil Code section 5110, an independent third party may be: 1. A member of the association, but may not be a director or a candidate for director or be related to a director or a candidate for directors; 2. A volunteer poll worker with the county registrar of voters; 3. A licensee of the California Board of Accountancy; or 4. A notary public. An independent third party may not be a person, business entity or subdivision of a business entity who is currently employed by or under contract to the association for any compensable services unless expressly authorized in the association’s election rules. If the association does not have appropriate association members willing to serve as the inspector(s) of election, the association will have to hire one of the other “independent third parties” to oversee the election. What are the duties of the inspector(s) of election? They are: 1. To determine the number of memberships entitled to vote and the voting power of each member; 2. To determine the authenticity, validity, and effect of proxies, if any; (Continued on page 18) THIRD QUARTER 2014 www.cai-channelislands.org 17 3. Receive the ballots; 4. Hear and determine all challenges and questions in any way arising out of or in connection with the right to vote; 5. Count and tabulate all votes; 6. Determine when the polls close; 7. Determine the tabulated results of the election; and 8. Perform any acts as may be proper to conduct the election with fairness to all members, in accordance with applicable laws and the association’s own election rules. Secret Ballots. Some types of votes require the use of a secret written ballot with a two envelope system. Per Civil Code section 5100(a), the association must use the secret written ballot, two envelope procedure for membership votes on the following matters: 1. Elections regarding assessments that legally require a membership vote; 2. Election and removal of directors; 3. Amendments to the governing documents (the text of proposed changes must be provided with the ballot); and 4. The grant of exclusive use of common area, if required pursuant to Civil Code section 4600. The secret ballot procedure requires that the association members be sent a written ballot with two envelopes. The ballot itself is not signed by the voter, who inserts the ballot into the first envelope and seals the envelope. The first envelope is then inserted into the second envelope. In the upper left hand corner of the second envelope, the voter signs the voter’s name, indicates the voter’s name, and provides the address or separate interest identification for the voter’s lot/unit. The voter then returns these combined envelopes by mail or hand delivery to a location specified by the inspector(s) of election. The voter may request a receipt for the delivery. Once the ballot has been delivered, it cannot later by changed by the voter, any other owner of the lot/unit, or any proxy holder. Interestingly, a quorum is only required for these secret written ballot elections if so stated in the association’s governing documents. If a quorum is required by the governing documents, each ballot received by the inspector(s) of election counts as a member present at a meeting for purposes of establishing the quorum. Further, the association must allow for cumulative voting in elections of directors, even though using the secret ballot procedure, if and only if cumulative voting is provided for in the governing documents. 18 Channels of Communication THIRD QUARTER 2014 Proxies. With all of these procedures for conducting votes and using secret written ballots, you may well ask if the use of proxies is still valid. The short answer is “yes, if permitted or required by the association’s bylaws.” Proxies may not be construed or used in lieu of a ballot. The proxies must meet the requirements of the Davis-Stirling Common Interest Development Act, other laws, and the association’s governing documents. The association is not required to prepare or distribute proxies to the members. The law also provides that any instruction given in a proxy issues for an election that directs the manner in which the proxy holder is to cast the vote is to be set forth on a separate page from the proxy itself so the extra page can be detached and given to the proxy holder to retain. The proxy holder is then on his/her honor to cast the member’s vote by secret written ballot as the member directs on that separate page. The proxy may be revoked by the member prior to the receipt of the ballot by the inspector(s) of election. After the ballot has been cast by the proxy holder, the proxy may not be revoked as to that election. In summary, if your association’s governing documents permit the use of proxies, the association is required to honor the proxies submitted for members. The association does not concern itself with any voting instructions given to the proxy holder and such voting instructions should be placed on a separate page from the proxy and given back to the proxy holder, together with a ballot for the proxy holder to vote on behalf of the member giving the proxy. Election Results and Challenges. All votes are required to be counted and tabulated by the inspector(s) of election, or his/her/their designees in public at a properly noticed open meeting of the board or members. Any candidate or other member of the association may witness the counting and tabulation of the votes, provided that they do not interfere with the counting and tabulation process. No person, including a member of the association or an employee of the management company, is allowed to open or otherwise review any ballot prior to the time and place at which the ballots are counted and tabulated. The inspector(s) of election and/or his/her/their nominees may verify the member’s information and signature on the outer envelope prior to the meeting at which the ballots are counted and tabulated. The tabulated results of the election must be promptly reported to the board and must be recorded in the minutes of the next meeting of the board. The results must also be made available to the association members for their review, if requested. The board of directors must then give “general notice” (see Civil Code section 4045) of the tabulated results of the election within fifteen days after the votes were counted and tabulated. The inspector(s) of election is/are responsible for retaining custody of the ballots until the time allowed for legally challenging any part of the election process or results, at which time custody of the ballots must be transferred to the association. Per Civil Code section 5145, any association member may bring a legal action challenging the results of the election within one year after the “cause of action accrues.” Any member who wishes to contest any part of the election process or the results of the election should consult with legal counsel to determine the last date upon which they may file their legal challenge. If the challenge is successful, the court may void the results of the election. The member who prevails in a civil action to enforce the member’s rights is also entitled to an award of his/her reasonable attorneys’ fees and court costs and the court may impose a civil penalty of up to five hundred dollars ($500) for each violation, except that each identical violation will be subject to only one penalty if the violation affects each member of the association equally. A prevailing association is not entitled to recover any costs in such a legal action, unless the court finds that the action was frivolous, unreasonable, or without foundation. The inspector(s) of election is/are also required to make the ballots available for inspection and review by an association member or the member’s authorized representative if there is a recount or other challenge to the election process. Any recount must be conducted in a manner that preserves the confidentiality of the vote. Campaign Funding. Association funds may not be used for campaign purposes in connection with any association board election. For any other association election, association funds may not be used for campaign purposes except to the extent necessary to comply with duties of the association imposed by law. For purposes of these restrictions, “campaign purpose” includes, but is not limited to, (1) expressly advocating the election or defeat of any candidate that is on the secret election ballot and (2) including the photograph or prominently featuring the name of any candidate on a communication from the association or its board, except for the ballot, ballot materials, or a communication that is legally required. “Campaign purpose” also does not include one for which candidates are being allowed access to association media, publications, etc. for purpose of equal access to all candidates. Noncommercial Signs, Posters, Flags and Banners. Many association CC&Rs, particularly those drafted before 2004, contain a restriction prohibiting all signs and other displays on private lots/units except for one “for sale” or “for rent” sign. These restrictions have been unenforceable since 2004, when Assembly Bill 1525 became law as Civil Code section 1353.6, which recently became Civil Code section 4710. Now, associations may not prohibit posting or display of noncommercial signs, posters, flags or banners on a member’s lot or unit, except as required for the protection of public health or safety, or if the posting or display would violate a local, state, or federal law. A noncommercial sign, poster, flag, or banner may be made of paper, cardboard, cloth, plastic, or fabric, and may be posted or displayed from the yard, window, door, balcony, or outside wall of the lot or unit. The noncommercial sign, poster, flag, or banner may not be made of lights, roofing, siding, paving materials, flora, or balloons, or any other similar building, landscaping, or decorative component, or include the painting of architectural surfaces. The freedom to display noncommercial signs, posters, flags, and banners is not limited to election season. However, these items may be more likely to appear as part of either the association’s election or the general election. Associations must respect the free speech and freedom of expression rights of their members, provided that the displays comply with Civil Code section 4710. Conclusion. Community association elections are now governed by specific laws and procedures. Residents now have free speech and freedom of expression rights to post noncommercial signs, posters, flags or banners that override any more restrictive rules in the CC&Rs. By following the laws and procedures described above, your association will be conducting its elections in the proper manner. William S. Dunlevy is a veteran community association attorney with over thirty-four years of experience. He serves as legal counsel for associations in Los Angeles, Ventura, Kern, Santa Barbara and San Luis Obispo counties and provides service in all areas of community association law. He is a long time member of CAI and a two term past President for the chapter. He was also the founder of the Chapter’s magazine, “Channels of Communication” and served as editor of the magazine for twenty-six years. THIRD QUARTER 2014 www.cai-channelislands.org 19 JOIN US FOR CAI-CHANNEL ISLANDS CHAPTER’S HOLIDAY HAPPY HOUR FRIDAY, NOVEMBER 21, 2014 5-7PM AS WE THANK YOU FOR YOUR MEMBERSHIP IN 2014 AND RECOGNIZE OUR CHAPTER AWARD RECIPIENTS! HOSTED DRINKS FROM 5:00-6:00 PM THE WESTLAKE VILLAGE INN, 31943 AGOURA ROAD, WESTLAKE VILLAGE FEATURING… CHAPTER VOLUNTEER AWARDS PRESENTATION MEMBER AP PRECIATION • RAFFLE PRIZES NETWORKING • HORS D’OEUVRES DRINKS & MORE TICKETS COMMUNITY MANAGERS: COMPLIMENTARY BOARD MEMBER & HOMEOWNER MEMBERS: COMPLIMENTARY / NON-MEMBERS: $25 BUSINESS PARTNERS: $50 EACH FOR MORE INFO AND TO REGISTER CALL THE CHAPTER OFFICE AT 805-658-1438 OR VISIT CAI-CHANNELISLANDS.ORG HAPPY HOUR SPONSORS HORS D’OEUVRES SPONSOR Loewenthal, Hillshafer & Carter, LLP 20 Channels of Communication THIRD QUARTER 2014 MANAGER TICKET SPONSORS CAI-CHANNEL ISLANDS CHAPTER LUNCHEON T U E S D AY, N O V E M B E R 18, 2014 11:30 AM - 1:15 PM LO S R O B L E S G R E E N S 2 9 9 S . M O O R PA R K R O A D, T H O U S A N D O A K S , C A SPECIAL GUEST SPEAKERS S K I P D A U M CAI’s Legislative Advocate for CAI-CLAC J E F F R E Y B E A U M O N T , E S Q . Beaumont Gitlin Tashjian, CAI-CLAC Delegate S T E V E R O S E M A N , E S Q . Roseman & Associates, APC, CAI-CLAC Delegate 2014 Legislative Update New Legislation Affecting Your Association • Water Drama… How to manage with the new regulations • Changes to internal dispute resolution • Expansion of solar energy rights • New case law decisions • Insights into the legislative process and what to expect in 2015 THIRD QUARTER 2014 www.cai-channelislands.org 21 Thank You! To all our sponsors for their support in helping defray our costs. Please remember them and be supportive in their business efforts. For a full service directory of chapter members, visit www.cai-channelislands.org. P L ATINU M S P O NS O RS CONSTRUCTION Lic # B968305 www.allseasonsrestorations.com www.gpmincorporated.com www.unionbank.com TM Animal & Insect Pest Manage ment, Inc. Reconstruction and Painting Your Complete Pest Control Company www.empireworks.com www.sherwin-williams.com www.myaipm.com GO L D www.alslien.com www.stevereichinsurance.com www.ferrispainting.com www.staterestoration.com For Professional Landscape Services www.bgtlawyers.com www.pacificwesternbank.com www.staygreen.com www.LawforHoas.com S ILV ER Behr Paint/The Home Depot USA • Critter Busters, Inc. • Duramax Building Products Enhanced Landscape Management, Inc. • Fenceworks, Inc. • Fenton, Grant, Mayfield, Kaneda & Litt, LLP Mutual of Omaha Bank • Myers, Widders, Gibson, Jones & Feingold, LLP • Plowboy Landscapes Inc. Reserve Studies, Inc. • SBS Lien Services • Seacoast Commerce Bank • Select Painting The Centurion Group • Timothy Cline Insurance Agency, Inc. • Ventura Pest Control • Vista Paint Corporation BRO NZE Association Reserves, Inc. • CAM Services • Cornwall Security Services • Design Build Associates Nautilus General Contractors, Inc. • Poindexter & Company, CPA • Premier Commercial Painting Showscapes • Stonemark Construction Management • Treescapes ValleyCrest Landscape Maintenance • Vinyl Concepts 22 Channels of Communication THIRD QUARTER 2014 CLAC corner C A L I F O R N I A L E G I S L AT I V E ACTION COMMITTEE CLAC Moment, September 2014 A s you may already know, the legislature has adjourned for the year after sending over 800 bills to Governor Brown’s office for signature or veto. Several of those bills concerned community associations, and continued the overall trend of increasing restrictions on community associations. Skip Daum, our CLAC advocate, attributes this to a “drought of understanding of, and belief in, the multiple benefits and value of community living to members” among our State’s lawmakers. Lamentably, legislation on community association issues seems most commonly prompted by stories of “outrageous” conduct toward residents which, although isolated and frequently blown out of all proportion, are nonetheless publicized by the media and treated as a widespread problem for legislative purposes. This year’s new laws are no exception. After a few highly publicized media reports about associations fining members for not watering during the current drought, two bills were passed and signed into law to clamp down on such fines. Assembly Bill 2104 prohibits associations from fining members for refusing to water their property during an officially declared drought, and prohibits boards from unilaterally changing architectural rules to evade the no-watering requirements. Fortunately, CLAC successfully amended a companion bill (Senate Bill 992) to include an exception for associations that use recycled water for irrigation. Both bills took effect immediately, so it is important to immediately review all irrigation policies for legal compliance. Another new law, Assembly Bill 2561, allows personal food gardens to be planted in back yards owned by members. This law does not allow crops to be grown for commercial purposes or to be sold on the property, and does not allow crops to be planted in the front yard areas, but only because our CLAC delegates successfully lobbied the bill’s author to correct those portions of the bill. Thanks to the efforts of our delegates, this new law allows boards to adopt reasonable rules to regulate such activity. The law will take effect on January 1, 2015, so boards are urged to adopt reasonable restrictions now to regulate the placement and maintenance of gardens. Assembly Bill 2188 expedites solar approvals by local governments, even when the installation is within an association that has an existing contract with the local government regarding architectural standards for solar equipment. Our CLAC delegates sought to amend this bill to protect association standards, but the author refused. This law also takes effect in January. Perhaps the worst of the new laws is Assembly Bill 1738, which allows members to bring third parties to an internal dispute resolution (IDR) meeting. The IDR process is intended to be an expedited, informal process, involving the member involved in the dispute and a single designated board member. However, this new law will now encourage members to bring attorneys, fair housing advocates, public insurance adjusters, and similar third parties into IDR meetings, which will increase the cost and difficulty of conducting IDR meetings. The law does not even require prior notice of the additional party, even if the third Skip Daum, CAI-CLAC Lobbyist Russell Higgins, Esq., Adams Kessler PLC party is an attorney. Worse, because IDR is not protected by confidentiality rules (unlike mediation, for example), anything said could be admissible in court. Skip Daum estimates that an IDR involving attorneys will cost approximately $900, so this could have a severe impact on an association’s bottom line. CLAC lobbied heavily to oppose and amend this bill, and up to 2,000 CAI members responded by sending letters to the legislature and Governor Brown. While this was unsuccessful, it illustrates the potential for grassroots action by CAI members to counteract ill-conceived legislation. In the meantime, this law takes effect in January. On a positive note, Assembly Bill 968 clarifies that members are responsible for maintaining their exclusive use areas, while the association is responsible for repairing and replacing them (unless the declaration provides otherwise). This has been a longstanding area of confusion under the Davis-Stirling Act, and CLAC supported this bill. This new law takes effect in 2017. Finally, as many association members are keenly aware, CLAC supported and lobbied for a bill to allow electronic balloting in association elections. Unfortunately, this bill did not pass as a result of truly bizarre political concerns. As always, CLAC will continue to evaluate ways to increase grassroots advocacy campaigns to support these types of bills in the future, and in that respect, CAI members’ response to the appalling IDR bill provides a silver lining. For more information, please visit www.caiclac.com. THIRD QUARTER 2014 www.cai-channelislands.org 23 2014 Chapter Calendar of Events Event dates and locations are subject to change so please visit www.cai-channelislands.org for the most up to date information. NOV 6 MID-CA DINNER PROGRAM Ventana Grill, Pismo Beach, 6 pm NOV 6-8 PMDP COURSE: M-100 Oxnard NOV 18 2014 LEGISLATIVE UPDATE CHAPTER LUNCHEON Los Robles Greens, Thousand Oaks 11:30 am (Chapter Board Meeting at 10:30 am) NOV 21 HOLIDAY HAPPY HOUR / AWARDS PROGRAM The Westlake Village Inn 5-7 pm DEC 9 CHAPTER LUNCHEON Los Robles Greens, Thousand Oaks 11:30 am (Chapter Board Meeting at 10:30 am) Welcome to our 2015 CAI-CLAC Chapter Liaison On behalf of the Chapter’s 2014 Board of Directors, we are excited to introduce our Chapter’s 2015 CLAC Liaison, Jasmine M. Fisher, Esq. of Adams Kessler PLC. Jasmine has been praciting law for over 10 years and specializes in representing Community Associations. She says “I’m thrilled to serve as the Channel Islands Chapter liaison for CAI-CLAC. Ever since I first saw Jimmy Stewart filibuster, I’ve been hooked on legislative process. Going so far as to earn a degree in political science, it’s no surprise that I gravitate towards the Legislative Action Committee. Most importantly, I love this industry and want to be an active participant in helping to build the necessary consensus between legislators, community managers, board members, owners and vendors so we can find points of common ground and continue to move the industry forward in a positive direction.” Welcome to New Associate: David Taran, Esq. Roseman & Associates, APC is pleased to announce David A. Taran, Esq. has joined our firm. In addition to David’s real estate background, he brings to the firm his experience representing homeowners in Homeowners Bill of Rights action, housing discrimination, administrative trials, and mediation. David will be handling the firm’s general real estate, and construction defect litigation for our HOA department. He received his law degree from the University of California, Davis, where he participated in many programs including moot court and clinical externships, and received a Public Service Honors award in recognition of his work in the public sector. Looking for a vendor ĨŽƌLJŽƵƌƐƐŽĐŝĂƟŽŶ͍ Visit cai-channelislands.org to view the chapter’s service directory of members who specialize in providing products and services to the ŽŵŵƵŶŝƚLJƐƐŽĐŝĂƟŽŶŝŶĚƵƐƚƌLJ͘ 24 Channels of Communication THIRD QUARTER 2014 Thank you news I trends I ideas Welcome The Channel Islands Chapter of CAI welcomes the following new chapter members who joined in July, August, and September 2014: to the following members for renewing your membership with CAI! Community Association Volunteer Leaders Dr. Gary F. Davis, Casa San Carlos Homeowners Association Stan Davis, Village Green Property Owners Association Forest Godfrey, Mirabella • Ed Lacey, Buenaventura Gardens Madelene Young-Ellis, Oaknoll Condominiums Community Associations Los Arboles Townhome Owners Association Sandpiper Village II HOA Villaggio Mountain Meadows Community Associations Beachport Cottages HA • Casa De Flores HA • Creekside Village Assoc. Daybreak Neighborhood Assoc. • Ennisbrook HA • Fairways Community Assoc. Harbor Lights HA • Hollow Hills Greens HA • Lakeside Village HA Las Posas Garden HA • Leisure Village Assoc. • Los Robles Estates HA Margarita Villa HA • Marlborough Country Villas II Marlborough Seaside Village Assoc. • Oaknoll Condominium Assoc. Rancho Matilija Property Owners Assoc. • Rancho Ventura HA Rose Island Homes HA • Seminole Springs M.H.P., Inc. • Shadow Oaks HA Surfside I HA • The Avenue Neighborhood Assoc. Waypointe Neighborhood Assoc. • Whalers Village Townhomes Assoc. Community Managers Sabrina Badalich, Property Management Professionals, LLC Trisha Garite, Integrity Management Group Manager Members Kimberly Carr, AMS, PCAM, Summus Association Management Carol Henderson, PCAM Mary Hurt, CMCA, AMS, Leisure Village Association Frank Jauregui, CCAM, Transcend Association Management Karen Kokowicz, CMCA, PCAM, Coro Community Management Consulting Lance D. Marsh, Gold Coast Association Management Marilee Marsh, Gold Coast Association Management Tina Nakamura, CMCA, AMS, PCAM, Property Management Professionals, LLC Jill Parker, CMCA, Santa Barbara Highlands HA Diane Rhoades, Concierge HOA Management Chelsi Rueter, Community Property Management Karin Schulman, Pine Mountain Club Property Owners Association Carol Short, Surfside III Condominium Owners Association Rory Worster, CMCA, AMS, Pine Mountain Club Property Owners Association Danita L. Vaughn, CMCA, AMS, PCAM, Concord Consulting & Association Services Management Companies AMS Realty, Inc. • CID Consortium, LLC • CoastManagement.net Parkstone Management Services • The Management Trust-Goetz Manderley Business Partners American Technologies, Inc. Benjamin Moore & Co. Slade Industrial Landscape, Inc. missing ƐŽŵĞƚŚŝŶŐ͍ ŶƐƵƌĞLJŽƵĂƌĞŐĞƫŶŐĂůůLJŽƵƌ ǀĂůƵĂďůĞ/ŵĞŵďĞƌďĞŶĞĮƚƐ͘ Update your email address today [email protected] or call (888) 224-4321 SEE WHAT YOU’RE MISSING sŝƐŝƚǁǁǁ͘ĐĂŝŽŶůŝŶĞ͘ŽƌŐͬďĞŶĞĮƚƐ Business Partners All Valley Washer Service • Association Lien Services • Association Reserves, Inc. BPC Structural Pest Control • BPR, Inc. • CrossPrint Services DDM Metering Systems, Inc. • Ferris Painting • G4S Secure Solutions (USA) Inc. Gibbs, Giden, Locher, Turner, Senet & Wittbrodt LLP Golden State Copier & Mailing Systems • Gothic Grounds Management Kulik, Gottesman & Siegel LLP • Loewenthal, Hillshafer & Carter, LLP McGowan Program Administrators • Oakridge Landscape, Inc. Oaks Security, Inc. • SAX Insurance Agency • Sherwin-Williams Company Stay Green, Inc. THIRD QUARTER 2014 www.cai-channelislands.org 25 INC. Colleen Scott, CMCA, AMS Certified Manager All Homeowner Management Services 805.388.3848 Toll Free 877.388.3848 805.388.0856 Fax Phone Post Office Box 3237 Camarillo, CA 93011-3237 [email protected] www.anchorcommunitymgt.com New image,same people, same great service, Guaranteed Results! With over 30 years of dedicated business, Animal & Insect Pest Management, Inc. introduces its new brand. AIPM Animal & Insect Pest Management, Inc. Your Complete Pest Control Company Our new look encompasses our clients’ experiences and adapts to their demands while celebrating AIPM’s values: Integrity, Communication, Experience and Safety. We continue to operate with vast industry experiences, along with our staff ’s education and knowledge; allowing us to offer quality services and deliver guaranteed results in the residential, HOA and commercial markets. To learn more visit www.myaipm.com or call us at 888-344-6567. AL ANIM & INS ST T PE EC EM MANAG EN T INC. Insects - Bees, Wasps, Ants, Spiders l Rodents – Gophers, Mice, Rats, Ground Squirrels Trapping – Raccoons, Coyotes, Skunks, Opossums l Specialty – Rabbits, Birds, Bats Visit us online www.myaipm.com Questions? [email protected] 26 Channels of Communication THIRD QUARTER 2014 advertising Ruth Campbell, CCAM Senior Community Manager/President [email protected] 1000 Town Center Drive, Suite 300 Oxnard, CA. 93036 Main (805) 351-8270 Direct (805) 351-8269 Fax (805) 351-8268 www.cidmanagementsolutions.com ƩŶ͗ƵƐŝŶĞƐƐWĂƌƚŶĞƌƐ The CAI-Channel Islands Chapter’s 2015 DĂƌŬĞƟŶŐWůĂŶŝƐŶŽǁĂǀĂŝůĂďůĞ͘/ŶĐůƵĚĞƚŚĞ ĐŚĂƉƚĞƌŵĂƌŬĞƟŶŐŽƉƉŽƌƚƵŶŝƟĞƐŝŶLJŽƵƌϮϬϭϱ budget and see a return on your investment ĂůůLJĞĂƌůŽŶŐ͊^ŽŵĞŽƉƉŽƌƚƵŶŝƟĞƐǁŝůů sell out so sign up early! CAI is an independent, national, non-profit research and educational organization dealing with issues concerning condominiums, cooperatives, planned unit developments, and homeowners associations. Members include: associations, homeowners, managers, lenders, insurance and real estate agents, developers, attorneys, public officials, accountants and other providers of services. Policies: Ads must be prepaid and in full color (CMYK) and high resolution (300dpi). Ads may be postponed due to lack of space, but will have first priority in the next issue of Channels of Communication. Acceptance of advertising in this newsletter will not constitute an endorsement of product services. 2014 FULL COLOR RATES per issue 8.5”w x 11.0”h Full Page ............................................................$525 Full Page Inside Front Cover / Inside Back Cover ...600 Full Page Outside Back Cover ..............................700 7.5”w x 4.75”h Half Page .............................................................425 3.5”w x 4.75”h Quarter Page ........................................................325 3.5”w x 2.0”h Eighth Page / Business Card .................................150 Each advertisement will be billed at the current rate. No “ganging” of advertisements (i.e.: 4 quarter page ads will be billed at 4xs the quarter page rate, not the full page rate.) Consecutive insertion rates will be billed on a per issue basis. Should you cancel within the contracted period of time, your billing will be prorated based on the single insertion rate. (Pre-payment is only required for the first ad placed.) Rates are for CAI members only. Non-members of CAI will be charged 50% additional. Advertiser: _______________________________________________ Contact Person: ___________________________________________ Company: ________________________________________________ Address: _________________________________________________ City:_______________________ Zip: _________________________ Phone:_________________ Ad Size:___________________________ Cost $:___________ Specify Issue: ___________________________ Authorized Signature: _______________________________________ Mail order form and check to: CAI, P. O. Box 3575, Ventura, CA 93006 CHANGE OF ADDRESS OR BOARD MEMBERS Please fill out this form and return it to the Channel Islands Chapter so we can keep the CAI mailing list current. Association: ________________________________________ Name: _____________________________________________ Address: ___________________________________________ City/State/Zip: _______________________________________ For more info, visit www.cai-channelislands.org or email [email protected] Additional info: ______________________________________ Return to Channel Islands Chapter-CAI P. O. Box 3575, Ventura, CA 93006 or call us at 805/658-1438 THIRD QUARTER 2014 www.cai-channelislands.org 27 28 Channels of Communication THIRD QUARTER 2014 advertisers CLASSIFIED DIRECTORY ADVERTISERS ACCOUNTANTS Poindexter & Company, CPA ..........................................30 AMS Realty .........................................................................2 www.amsrealtyinc.com ASPHALT/ PAVING/CONCRETE GPM/General Pavement Management ............................21 COPIER EQUIPMENT & SUPPLIES Golden State Copiers & Mailing Systems. ......................28 EMERGENCY WATER & FIRE SERVICES & RESTORATION State Restoration, Inc. ...................................................31 Anchor Community Management, Inc. ...............................26 www.anchorcommunitymgt.com Animal & Insect Pest Management Inc. ..............................26 www.animalinsectpm.com Association Reserves, Inc. ................................................30 www.reservestudy.com CID Management Solutions, Inc. ........................................27 www.cidmanagementsolutions.com Community Property Management ....................................31 www.cpm1.com FINANCIAL SERVICES Mutual of Omaha Bank / Condocerts .............................30 Union Bank .....................................................................4 Cragoe Pest Services, Inc..................................................31 www.cragoe.net INSURANCE Steve D. Reich Insurance Agency ....................................4 Steven G. Segal Insurance Agency, Inc. .........................31 Timothy Cline Insurance Agency, Inc.. ...........................24 Golden State Copiers & Mailing Systems ...........................28 www.gsscopymail.com MANAGEMENT COMPANIES AMS Realty .....................................................................2 Anchor Community Management, Inc. ...........................26 CID Management Solutions, Inc. ....................................27 Community Property Management ................................31 Integrity Management Group..........................................30 PAINTING Ferris Painting Company. ...............................................21 Select Painting ..............................................................28 PEST CONTROL Animal & Insect Pest Management Inc. ..........................26 Cragoe Pest Services, Inc..............................................31 RESERVE STUDIES Association Reserves, Inc. ............................................30 Reserve Studies, Inc. ....................................................26 UTILITY AUDITING Pacific Utility Audit ........................................................30 Ferris Painting Company....................................................21 www.ferrispainting.com GPM/General Pavement Management ................................21 www.gpmincorporated.com Integrity Management Group..............................................30 www.integrityhoamgt.com Mutual of Omaha Bank / Condocerts .................................30 www.mutualofomaha.com Pacific Utility Audit ............................................................30 www.pacificutilityaudit.com Poindexter & Company, CPA ..............................................30 www.poindexterandco.com Reserve Studies, Inc. ........................................................26 www.reservestudiesinc.com Select Painting ..................................................................28 www.select-painting.com State Restoration, Inc. .......................................................31 www.staterestoration.com Steve D. Reich Insurance Agency ........................................4 www.stevereichinsurance.com Steven G. Segal Insurance Agency, Inc. .............................31 www.farmersagent.com/ssegal Timothy Cline Insurance Agency, Inc .................................24 www.timothycline.com Union Bank .........................................................................4 hoabankers.com smartstreet.com THIRD QUARTER 2014 www.cai-channelislands.org 29 What We Can Do For You: Monica Cohen, CCAM/CEO Integrity Management Group • • Determine whether or not you are entitled to refunds as a result of utility company overcharges, and secure those refunds for you... retroactively. Enable you to enjoy on-going utility savings as you avoid needless overcharges and utility billing errors in the years ahead. INTEGRITY MANAGEMENT GROUP Leadership and Dependability Phone 805-494-4990 Toll Free 877-865-0330 Fax 805-494-4991 Post Office Box 7179 Westlake Village, CA 91359-7179 [email protected] www.integrityhoamgt.com POINDEXTER & COMPANY Certified Public Accountant • Obtain the lowest possible water, sewer, telephone, trash, gas and electric utility bills in the future. PACIFIC UTILITY AUDIT Mark A. Poindexter, CPA Post Office Box 4488 Ventura, California 93007 Phone: 805 659-3600 Fax: 805 659-1136 Email: [email protected] Web: www.poindexterandco.com Committed to Excellence www.PacificUtilityAudit.com 1-800-576-1010 Since 1989 Community Association Loans All the right tools for your next project. How will you fund your next community project? Get the job done right with the Community Association Loan toolkit. You’ll get custom financing that’s perfect for your budget and your community. Your Community Association Loan toolkit includes: • Competitive interest rates • Flexible payment plans • Innovative loan structures • Fixed rate loans • Non-revolving lines of credit Get the cash you need today. Lisa Ann Rea VP/Regional Account Executive 805.907.8452 Toll Free 866.800.4656, ext. 7500 [email protected] Member FDIC • Equal Housing Lender AFN45330 30 Channels of Communication THIRD QUARTER 2014 National Corporate Member of Community Associations Institute CACM Affiliate Member STEVEN G. SEGAL INSURANCE AGENCY, INC. Over 33 years of experience specializing in: Condominium Associations • Planned Unit Developments • Hard to Place Associations Earthquake Coverage • High Rise Condominiums • Workers Compensation Toll Free: 800-345-8866 • Toll Free Fax: 800-262-0973 Email: [email protected] • www.farmersagent.com/ssegal SHELDON CHAVIN CPM, CCAM 730 Paseo Camarillo, Suite 101 Camarillo, CA 93010 0 979 ([t 103 00 999 )A; 0 97790 [email protected] E-Mail: [email protected] Web: www.Cragoe.net David Cragoe Rodent, General & Tree Pest Specialists President “Call Cragoe & They Go!!” OFFICE: (800) 997-2206 Phone: (805) 446-7003 1826 Wellesley Drive Fax: (805) 446-7005 Toll Free: 1-888-CRAGOE3 Thousand Oaks, CA 91360-5026 2 7 2 - 4 6 3 3 THIRD QUARTER 2014 www.cai-channelislands.org 31 PRSRT STD U.S. Postage PAID Permit No. 1794 Oxnard, CA P.O. BOX 3575 VENTURA, CA 93006 Schedule of Events November 6-8 PMDP Course: M-100 Oxnard November 18 2014 Legislative Update Chapter Luncheon Los Robles Greens, Thousand Oaks 11:30 am November 21 Holiday Happy Hour / Awards Program The Westlake Village Inn 5-7 pm December 9 Chapter Luncheon “The Anatomy of a Lawsuit” Los Robles Greens, Thousand Oaks 11:30 am For more information or to register, visit www.cai-channelislands.org or call the chapter office at 805.658.1438 Save the Date! JOIN US FOR CAI-CHANNEL ISLANDS CHAPTER’S HOLIDAY HAPPY HOUR FRIDAY, NOVEMBER 21, 2014 5-7PM AS WE THANK YOU FOR YOUR MEMBERSHIP IN 2014 AND RECOGNIZE OUR CHAPTER AWARD RECIPIENTS! FOR MORE INFO: VISIT CAI-CHANNELISLANDS.ORG