CAI Kentucky PRESS - CAI

Volume 2, Issue 1
March 2012
CAI Kentucky PRESS
Maintaining Relationships with Contractors
By Carla Everhart, CMCA, AMS
This is your chance to
talk with experts on
Roofing, Painting and
Plumbing!
It's getting that time of
year again where we start
working on those large
projects! Was your roof
damaged during the recent
storms and in need of repair? Do you have polybutyelne pipes that you
have been told need to be
replaced or a big plumbing
project? What about exterior or interior painting
projects? Come and join us
on April 13, 2012 where
you can get your most
pressing questions about
roofing, painting and
plumbing answered.
Wildwood Country Club
5000 Bardstown Road
Louisville, KY 40291
Members: $25
Non-Members: $35
First Time Guests: $25
Registration begins at
11:15 am
Lunch 11:30am
Program 12:00 - 1:00pm
REGISTER ONLINE
HERE!
As a woman business
owner, I was once very
sensitive to anything that
smacked of “good ol’ boy”
dealings. But I’ve come to
appreciate my long-term
relationships with vendors as my company has
grown, and I want to
maintain those relationships because they benefit my subdivisions.
be at risk. It’s also a good
idea to have a performance
bond.
three-year contract gives a
contractor time to learn the
idiosyncrasies of a complex
 Know what licenses subdivision and become more
efficient over the life of the
are required and only
contract.
work with licensed conEducate yourself and your
tractors. Licensed contracboards. Make sure you and
tors are aware of laws and
the board are aware of exlimitations in their areas of
actly what work is required
practice.
so you understand the con Tell the truth about
tractors’ suggestions and
bidding. If you are fairly
questions.
certain that an association is We all want relationships that
Of course we know our first
responsibility is to our associ- not likely to change compabenefit everyone—the associnies, then limit the number of ation, the management comations, but we also look for
opportunities to support our contractors you invite to bid
pany and the contractors.
and let them know that the
vendors. After all, vendors
Reasonable accommodations
association is not unhappy
are crucial to my company’s
and common courtesy can
with the current provider.
ability to serve customers
contribute to making sure
well. The following are some Contractors may not want to everyone is happy.
of the ways we help our ven- take the time to write a bid
on a contract that will probadors without risking our rebly go to the current vendor. Carla Everhart is owner and
sponsibility to our associa Consider off-site
tions:
president of Advantage Idaho
in Garden City, Idaho.
time.
A
contractor
who
has
 Tighten up the retwo
or
three
accounts
located
quest-for-bid document.
A well-defined scope of work close to your association may
bid a little lower because he
tells vendors exactly what
won’t have to spend excesneeds to be done so they
sive time traveling between
don’t have to bid extra to
sites.
cover unforeseen expenses.


Review insurance and
licenses. Make sure your
bidders maintain all necessary insurance that is appropriate to the work they are
contracted for. For instance,
our landscaping contractors
must pay more Workers
Comp when their employees
are performing high-risk
work, such as pruning at high
levels.
Let vendors know
what matters to your
boards. Some boards want
to be assured that contractors are verifying new employees’ names and social
security numbers.
Since 1976, Robins Insurance
Agency, Inc. has represented
many of the most respected insurance companies in America.
It's enabled us to meet the most
comprehensive insurance needs
of our clients while growing into
 Tailor your bidders to one of the most successful indeyour project. Some associa- pendent insurance and risk mantions don’t really need emer- agement organizations.
gency on-call landscape staff
Joseph P. Waldron - AMS,
or twice weekly trash pickPCAM, CIRMS, Senior Account
 Find out how solvent up. Select potential contrac- Executive
tors
who
can
fulfill
the
serbidders are. Some bidders
PO Box 48218
may have liens against them, vices that are actually reLouisville, KY 40222
quired.
which could mean repos615.579.1054 -Cell
 If your governing
sessed equipment or other
800.526.9271 -Toll Free
work stoppages. An attorney documents allow it, try
www.robinsins.com
can find out for you who may multi-year contracts. A
Ask the Expert!
Do you find yourself having more
questions than answers when it
comes to managing your association?
CAI Kentucky is happy to announce that starting in 2012 we
will be doing a feature article in
each newsletter where you can
submit questions to experts who
deal with association matters.
Get answers to your important
association-related questions
with the help of CAI experts. Our
free Ask the Expert feature connects you with professionals who
can answer questions on a wide
variety of association-related topics.
To submit a question please send
an email to:
[email protected] and
place “Ask the Expert” in the
subject line.
We cannot guarantee an answer
to every question will be posted
in the newsletter, this will depend on the amount of questions
we receive. However, we will be
sure to contact you personally
with an answer!
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3
C A I
K e n t u ck y
P R ES S
CAI Survey: HOAs Still Reeling from
Economic Slump
Tens of thousands of community associations continue to
struggle with financial issues
associated with the mortgage
foreclosure crisis and economic downturn, according to a
national survey conducted in
late 2011 by Community Associations Institute (CAI).
Forty-six percent of community managers say their client
associations face “serious”
problems as a result of the
housing and economic downturn, while 10 percent describe
the impact as severe.
These results are similar to
those of an identical survey
conducted in Sept. 2010.
About a quarter of community
managers say more than 5
percent of their units are vacant. This is largely due to
foreclosures, the inability of
nonresident owners to sell or
rent their properties or owners
simply walking away from their
mortgages—and homes. Another 30 percent of managers
report vacancy rates of 3 to 5
percent.
Associations rarely collect assessments on vacant homes,
placing an added financial
strain on the communities and
their homeowners. Associations rely on homeowner assessments to fund services
such as utilities, trash pickup,
snow removal, landscaping
and road and building maintenance. Assessments also fund
a wide variety of amenities like
swimming pools and playgrounds.
Assessment delinquency rates
have almost tripled since 2005.
Today, 63 percent of associations have delinquency rates exceeding 5 percent, up from 22
percent of associations in 2005.
One in three associations has a
delinquency rate exceeding 10
percent, and for almost one in
10—or close to 30,000 associations nationally—the rate is more
than 20 percent.
“High delinquency rates place
tremendous pressure on associations to meet their obligations to
the homeowners who are paying
their fair share,” says CAI Chief
Executive Officer Thomas M. Skiba, CAE. “When some owners—
including lenders that have foreclosed on homes and now own
them—don’t pay their share, other homeowners often must make
up the difference in higher regular assessments or special assessments. Associations must
still pay their bills.”
According to a separate CAI survey, more than 70 percent of the
bank-owned properties are not
making timely assessment payments to their associations.
That’s tens of thousands of
homes nationally.
“These findings affirm what
we’ve known anecdotally for several years—that many associations face severe financial hardships,” says Skiba. “Association
boards, community managers
and other professional service
providers are being put to the
quintessential test: how to sustain communities and meet
homeowner expectations with
far fewer resources."
These difficult times are when
association leaders really deserve not
only the support and cooperation of
their homeowners, but also recognition and appreciation for their efforts,
Skiba says. “Anyone who doubts the
challenges and commitment of association boards and community managers should try to govern and manage
in today’s environment.”
Unfortunately, only 7 percent of managers say their owners are “strongly”
sympathetic to the issues faced by
association leaders, while 71 percent
say their owners are either
“somewhat” or “slightly” sympathetic
and 22 percent say “not at all.”
There is positive news: 88 percent of
managers say their board member
clients accept “a lot” or “some” of their
advice before taking specific actions.
The survey showed that associations
are taking a variety of steps to address budgetary shortfalls:
 50 percent have increased homeowner assessments
 40 percent have reduced contributions to reserve accounts that are set
aside for major maintenance and repairs
 39 percent have reduced landscaping services
 38 percent have deferred maintenance of common elements
 38 percent have postponed
planned capital improvement projects
 28 percent have reduced professional costs or management fees
 22 percent have borrowed from
their reserve accounts
20 percent have levied special assessments
Continued on page 4
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1
CAI Survey Cont.
Financial issues facing many associations add urgency to CAI’s persistent efforts to modify Federal Housing Administration (FHA) policies
that are causing frustration and confusion in the home mortgage marketplace.
“Many owners need to sell their
condominiums, and there are buyers. But recent FHA actions are getting in the way,” Skiba says. “We
can’t afford FHA policies that prevent many potential buyers from
obtaining FHA-backed loans. This
just worsens an already-depressed
housing market. Not only does it
affect potential buyers and sellers, it
has an adverse impact on many
struggling communities.” Read
more at Mortgage Matters.
Nationally, more than 60 million
Americans live in an estimated
315,000 homeowners associations,
condominium communities and residential cooperatives.
Almost 600 CAI member community
managers responded to the survey.
See the full results.
4
Great Board Members Share 8 Important Traits
Board members can make or
break your homeowners association. You’ve run enough meetings to see great members share
a number of characteristics.
Recognize these?
1. They want to help the community. They don’t get on the
board to work out a vendetta or
serve themselves. Instead, they have
the best interest of their community
at heart.
2. They’re fair and can see both
sides. They can’t be a “do as I say,
not as my friends and I do” kind of
person. They have to apply the rules
fairly to everyone, including themselves. They can also mediate disputes by seeing both sides of an issue.
3. They can run a meeting. Not
every HOA decision is a life-or-death
matter, but in order to carry on, decisions must be made. Great board
members can set forward an agenda, give things necessary time for
discussion and help reach decisions,
one by one.
4. They listen. Perhaps the most
important thing for board member to
do is listen to the community. “If
community members have taken the
time to come to a meeting, chances
are they have something to say,”
said Kelly Moran, Vice President with
Rampart Properties of Tampa,
Fla. “The quickest way for a board
to be overturned is to not listen to
homeowners.”
5. They’re honest. That means
being willing to admit not knowing
the solution to a problem. It also
means being law-abiding, and giving
honestly and freely of one’s time.
6. They have foresight. “A board
member can’t get caught up in the
here and now,” Moran said. “They
need to have foresight as to where
the association is going and move
the association forward. That’s what
makes great communities.”
7. They can do nothing. Not
every argument or issue needs to be
reacted to, especially if it takes the
board’s focus away from bigger, or
more uplifting, issues. “The two
hardest things for a volunteer board
of directors to do, is ‘do nothing,’
and ‘say nothing,’” said Bart Park,
CEO of Capital Community Management Corporation, Cave Creek, Ariz.
They have fun. Board members
who can laugh when things are
good—or bad—are well on the way
to being a great board member.
Your turn: What makes a great Association board member? What makes a bad
one? Click here to respond.
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5
C A I
K e n t u ck y
P R ES S
Why Contract for Professional Landscaping
Maintaining common areas is one
of the board’s most basic responsibilities, the fees may seem like an
added—or even unnecessary—
expense; but, in the long run, the
additional cost will be less than the
losses an association would face
without professional help. Consider
the advantages:
Professional Expertise: It takes
more than a green thumb to maintain attractive and functional landscaping. Our contractor employs
professional staff and trained labor
crews. This expertise translates
into a cost-effective and successful
landscape maintenance program
for our community.
Bulk Purchase Savings: Our landscape contractor purchases plants
and supplies in bulk quantities at
reduced
prices and
passes the
savings
along to us.
No Equipment to Buy or Maintain:
The association doesn’t have to
purchase, store, insure, maintain,
or buy fuel for equipment.
Improved Plant Survival: Trees,
turf, shrubs, and other plantings
are costly. Without proper care,
they don’t survive, especially immediately after installation. The
landscaper guarantees newly
planted shrubs and trees, so we
don’t have to pay for replacing
dead plants.
Reduced Liability: The association’s landscape contractor is
properly insured and knowledgeable about—and in compliance
with—all local and federal environmental requirements and safety
regulations. Our contract shifts
responsibility to the contractor and
reduces the association’s liability.
Landscaping is very important to
the community’s quality of life and
its image and value. Maintaining it
can be very expensive. Is it worth
what the association pays for these services? Yes! In fact, failing to
invest in professional landscape
maintenance is a false economy
because curb appeal makes our
neighborhood desirable and contributes to the value of our individual homes.
New Pool Laws - What You Need To Know
New pool lift laws for 2012
Water slides, spring boards and high
dives - all staple members of the
community swimming pool - won't
be the only pieces of poolside equipment around next summer. Starting
March 15, 2012, all public swimming
pools in the U.S. must be equipped
with assisted entry systems. When
this American Disability Association
(ADA) compliance law takes effect
next March, disabled Americans
around the nation will be able to
enjoy the health and leisure benefits
of public pools. As part of the 2010
Standards for Accessible Design,
regulations of the Accessible Design
for Recreational Facilities will require
all public pools and spas to be outfitted with an ADA compliant swimming pool lift or sloped entry. Community Association pools are not
required to comply with this new law
unless they:
1. Sell passes to anyone outside the community.
2. Rent the facilities to any organized group such as a
swim team outside the community.
If you believe you may fall into one
of those categories we encourage
you to speak with your association
attorney. Information on the new
law can be found here.
Plan now for new CPSC public
pool/spa drain requirements
The Consumer Product Safety Commission (CPSC) is revoking its interpretation of the term "unblockable
drain'' as used in the Virginia Graeme Baker Pool and Spa Safety Act
(VGB Act). This means that a blockable drain cannot be made
''unblockable'' by use of a cover
alone. Now public pools and spas
must be equipped with a secondary
anti-entrapment system. The CPSC is
currently considering a compliance
deadline of May 28, 2012.
The VGB Act requires that pools and
spas with a single main drain, other
than an unblockable drain (drains
greater than 18" x 23"), be equipped
with one or more of the following:
safety vacuum release system, suction-limiting vent system, gravity
drainage system, automatic pump
shut-off system, drain disablement,
and/or any other system determined
by the Commission to be equally
effective as, or better than, the enumerated systems at preventing or
eliminating the risk of injury or death
associated with pool drainage systems.
Learn more
Visit the CPSC website or contact your
local authority governing pool and spa
certifications.
Read the CPSC's Interpretation of Unblockable Drain.
Download frequently asked questions
from the Association of Pool & Spa Professionals (APSP).
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1
CAI Secures Important Transfer
Fee Victory
On March 15, 2012, the Federal
Housing Finance Agency (FHFA)
issued its long awaited final rule on
transfer fees. FHFA had proposed a
federal regulation which would have
banned federally backed mortgages
for property in a community association with a deed-based transfer fee.
As originally drafted, the proposed
rule would have cut-off nearly all
mortgage funding to the 11 million
housing units, or 49 percent, of all
community association housing that
have existing deed-based transfer
fees. Over the past two years, CAI
members worked diligently to gather
data on transfer fees, submitted
comments to FHFA and brought the
issue to the attention of key lawmakers. The final rule issued on
March 15 shows that those efforts
were an enormous success.
FHFA;s final rule adopted nearly all
of CAI’s recommendations. FHFA will
continue to allow deed-based transfer fees charged by community associations. In addition, FHFA has
clarified that any such fee which
benefits the community in which it is
levied will continue to be allowed
under the new rules.
Specifically, FHFA requires that all
private transfer fees created on or
after February 8, 2011, must provide
a direct benefit to the properties
upon which they are levied. Private,
deed-based transfer fees that directly benefit property are considered
P a g e
“excepted transfer fee covenants”
and are allowed under the FHFA
rule. An “excepted transfer fee covenant” is defined as a covenant that
requires payment of a private transfer fee to a covered association and
limits the use of such fees exclusively to purposes which provide a direct
benefit to the property on which the
fee is charged. FHFA also provides
guidance on what a direct benefit
means under the rule. Allowable
uses for the transfer fee funds will
include use for maintenance and
improvements to the property, administration costs, and acquisitions.
Transfer fees will also be able to be
used for cultural, educational, charitable, recreational, environmental,
conservational and other activities
provided they are conducted in or
protect the community or adjacent
property or they are conducted on
property that is used primarily by
residents of the community.
The FHFA victory on transfer fees is
just part of the story. In 2011 there
was model legislation introduced in
state legislatures across the country
which would have banned any and
all transfer fees. This would have
included all deed-based transfer fees
as well as any fees charged by management companies or other business partners in conjunction with
the sale of property in a community
association. CAI worked with the
National Association of Realtors and
the American Land Title Association,
sponsors of the model bill, to amend
the language to allow for transfer
fees charged by associations and
B u s i n e s s C a r d
A d v e r t i s e m e n t
$ 5 0
P e r
( M e m b e r
I s s u e !
P r i c i n g )
their agents to be exempt from the
proposed statutory ban. As a result
of this outreach and the hard work
of our state legislative action committees, nearly all of the 32 states
that enacted transfer fee bans have
statutory exemptions for community
associations and their agents.
It is unprecedented for an organization like CAI to achieve such a clear
victory in such a compressed time
period across the spectrum of state
and federal law, but thanks to the
work of CAI and our members, we
have achieved a victory that will
help ensure the financial health of
all community associations.
As part of our ongoing Mortgage
Matters program, CAI is working to
protect homeowners in community
associations and to ensure access to
fair and affordable mortgage products for all current and potential
community association residents.
You can follow our work and share
your thoughts at
www.caimortgagematters.org and
on Twitter at @CAIGPA. CAI will
continue to monitor and participate
in shaping changing federal housing
policies to ensure the perspective of
community associations is heard.
B u s i n e s s C a r d
A d v e r t i s e m e n t
Advertising
Opportunities
Available!
$ 5 0
P e r
( M e m b e r
I s s u e !
P r i c i n g )
7
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8
C A I
CAI Kentucky is proud to announce the following new mem-

Susan Genaw, Community
Management Associates
bers to our Chapter.

Clinton Mattingly, Kentucky Realty Corp.

Linda Meadows, Paragon
Management Group

Rita Osborn, Crystal Waters Condominiums

Sandra Sacksteader, Forest
Village
Please help us make them all feel
at home here.



Louis Bayens, Pine Valley Estates
Julie Begley, EMG Management Services
Lucy Frank, Huntington Hills
2012
K e n t u ck y
“If opportunity
doesn’t knock,
build a door.”
~Milton Berle
Sponsors
Hebel & Hornung P.S.C.
SnartStreet Bank
Robins Insurance
Bronze Level Sponsors-
one knows who our sponsors are and
Silver Level Sponsors-
EMG Management
thank them for their support.
Capital Printing
Services
Secretariat Sponsors
Kentuckiana Pool Management
Logan Lavelle Hunt
Paragon Management
Off Duty Police Services
Gold Level Sponsors-
ValleyCrest Landscape
Maintenance
Republic Services
Affirmed Sponsors-
Seattle Slew Sponsors-
K&P Roofing
Community Management
Associates
BB&T Bank
Without the help of sponsors our chapter could not provide you with all that it
does. We want to make sure that every-
C A I
A special thank you to
Charles Bond, CPA for
addressing our membership on association tax
issues.
You may think that just
because your association is
a non-profit corporation
that you do not need to file
taxes. However, very few
P R ES S
Raatz Fence Company
Tom Powers Painting
Van Zandt, Emrich, & Cary
K e n t u c k y F e b r u a r y L u n c h e o n
A s s o c i a t i o n T a x I s s u e s
associations actually qualify
for a 501 (C) status.
Even if your previous Board
did not file taxes it does
not mean you are not responsible for filing this year
and in most cases may be
required for filing for subsequent years.
Charles Bond is a Certified
Public Accountant and Cer-
tified Financial Planner with
his office in St. Matthews. Charles prepares
taxes for individuals and
small companies including
the Income Tax Return for
Homeowner Associations Form 1120-H. Charles performs audits of homeowner
and condominium owner
associations. Charles also
advises individuals for tax
planning and investment strategies. He is a member of the
Kentucky Society of
CPAs. Charles received a Sociology degree from Transylvania University and an accounting degree from Bellarmine University.
You can reach Charles at 502893-2897
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The Value of Your Association Attorney
Like your manager, your community’s legal counsel is one of the
most important people, other than
volunteers and residents, involved
in your association. Not a volunteer, but a paid—and integral—
member of your association’s professional team, your attorney is
intimately familiar with what is
happening in your community. And
because community association law
is complex and ever changing, your
association’s attorney must be
knowledgeable in a wide variety of
practice areas that can affect your
association, including:
C A I
Executive Director
Kimm Hudson
502-515-1977
[email protected]
Chapter President
John Payne, CPA, MBA, CMCA,
AMS
502.451.0485
[email protected]
Chapter President-Elect/
Treasurer
Glenda Winchell
502.245.5253 ext 1
[email protected]
Chapter Vice President
Bob Detherage
502.657.2400
[email protected]
•
•
•
•
•
•
•
•
•
•
•
•

Premises liability
Construction
Directors’ liability
Real estate
Contracts
Architectural and
design review
Insurance
Employment
Taxation
Environmental law
Water regulation
Collections and
foreclosure
Consumer protection
K e n t u c k y
Your attorney doesn’t represent the
individual board members, individual homeowners, or the manager;
he or she represents only your association through its Board of Directors.
In addition to acting on your association’s behalf in legal matters,
your attorney also advises the
board on its responsibilities and
obligations. Be sure you have chosen an attorney that can meet all
of your association’s needs!
L e a d e r s h i p
Chapter Secretary
Joe Waldron, AMS, PCAM,
CIRMS
800.526.9271
[email protected]
Directors
Rich Hornung, Esq.
502.429.9790
[email protected]
“If your actions inspire others to
dream more, learn more, do more and
become more, you are a leader.”
~John Quincy Adams
Tom Richards, CMCA, AMS,
PCAM
502.491.3550
[email protected]
Dave Randall
502-608-7866
[email protected]
2 x 2.5 Ad $50 Per Issue
Use this space to tell
your readers about your
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P a g e
1 0
Preventative Maintenance
Spring is on its way, but before
you can enjoy those May flowers, you need to make sure
you’re prepared for the April
showers. Start by protecting
your homes and buildings
against drainage failure.


Roofing. At least twice a
year, have a qualified service
provider remove all leaves
and debris from your roofs
and gutters. Make sure the
water drains properly not
only at flat roof drains and
scupper drains, but also on
sloped roofs, around flashings, and all areas where
water is channeled during
heavy rains.
often occurs at the bottom
corner joints of windows and
sliding doors when debris
gets lodged in the track of a
sliding frame or when the
built-in weep holes are too
small.

Stucco/siding. Seal the
openings at any wall openings—hose bibs, light fixtures, windows, and doors,
while being careful to leave
the release flashing undisturbed.

Decking. Keep your deck
free of leaves and other debris. Patio-deck drains are
typically small, meaning it’s
easy for a single large leaf to
block the drain.
Windows and doors. Remember to vacuum your
window and sliding-door
tracks periodically. Leaking
AUGUST 25, 2012
Click the image above for
more info!
2012 CAI CHARITY GOLF OUTING ANNOUNCES
1st ANNUAL ASSOCIATION CUP COMPETITION
On September 20, 2012 the 5th Annual CAI Charity Golf Outing will for the first time
contain a competition within the tournament open exclusively to teams from HOA
Association Golfers who will compete for:
Kentucky’s Only
Accredited Association
Management Company®


Providing Local Custom
& Full Association
Management Services

www.cmaky.com
(502) 491-3550 Louisville
(859) 263-8757 Lexington

CASH PRIZES FOR 1ST, 2ND, & 3RD Place Teams
BRAGGING RIGHTS & ONE YEAR’S POSSESSION OF THE TRAVELING ASSOCIATION
CUP
ONE YEAR’S MEMBERSHIP IN CAI-KY CHAPTER FOR YOUR ASSOCIATION’S BOARD
PRESIDENT OR DIRECTOR OF CHOICE
DOOR PRIZES FOR ALL GOLFERS PARTICIPATING
A portion of the tournament proceeds donated to:
Volume 2, Issue 1
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CAI KENTUCKY 2012 CALENDAR OF EVENTS
JanuaryNo Programs Scheduled
February -
10th – Association Tax Issues and Accountants Report, Louisville
23rd—25th – M-100 The Essentials of
Community Association Management –
Seminar, Louisville
March -
April -
29th - Kentucky Condo Law Update,
Lexington
13th—Ask the Expert Panel, Louisville
May -
June -
31st - Reserve Studies, Lexington
7th -8th – M-203 Community Leadership
(For Association Managers), Louisville
8th - Kentucky Condo Law Update,
Louisville
July Developing and Enforcing Association
Rules, Lexington
September -
20th - Charity Golf Outing
27th - How to Improve the Budgeting
Process , Lexington
August -
10th- Ethics, Conflicts of Interest and
How to get Competitive Bids , Louisville
26th - CAI Kentucky Neighborhood
Summit & Expo
October 12th- How to Improve the Budgeting
Process , Louisville
18th & 25th CAI Best Practices (4 night
course), Louisville
November -
December -
1st & 8th CAI Best Practices (4 night
course), Louisville
No Programs Scheduled
P a g e
The Kentucky chapter of the Community Associations Institute
(KY-CAI) serves the educational, business, and networking
needs of the community association industry in Kentucky. While it is a statewide chapter, most programs at this
time are being held in Louisville, with plans to expand into Lexington and other areas as membership and demand grows.
Members include condominium, cooperative, and homeowner
association volunteers, professional association managers,
management companies, and those who provide services and
products to community associations.
Kimm Hudson, Chapter Executive Director
P.O. Box 19608
Louisville, KY 40259
502-515-1977
[email protected]
www.cai-ky.net
T h e
V a l u e
CAI Business Partners are indispensable to common-interest communities.
More than just product and service
providers, these valued CAI members
are good corporate citizens. They contribute to CAI publications, speak at
CAI conferences and teach CAI professional development courses. Their
involve-ment in CAI is an investment in
the very concept of common-interest
living.
CAI Business Partners also are essential to the success of homeowner and
condominium associations from coast
to coast. Compared to nonmember
service providers, CAI Business Partners are generally more likely to:
1. Understand community association
operations, which save associations
W h y


C A I
o f
CAI Kentucky is comprised of approximately 100 members,
with affiliations with dozens of others in the industry who participate in program events. The chapter is one of 60 Community
Associations Institute chapters world wide.
C A I
B u s i n e s s
money and reduces frustration for
board members and community managers.
2. Have products and services specifically designed for community associations—they don’t try to force fit generic
solutions into the community association model.
3. Be attuned to community association trends and in a better position to
make recommendations and suggestions that a non-CAI business partner
may not even consider.
4. Have experience with other community associations, therefore understanding the nature and dynamics of
community associations and how best
to serve them.
5. Be familiar with community association management, governance and
best practices.
M e m b e r s h i p
P a y s
L e a d e r s
Money-saving and time-saving
help, advice and insights at
chapter events; in the pages of
Common Ground™, Minutes
and chapter periodicals; on CAI
national and chapter websites;
and on the members-only Message Board
Information that helps you
make good decisions—and pro-
6. Understand the roles of board members, management professionals and
residents and the relationships among
them.
7. Understand the proper request-forproposal and vetting processes.
8. Understand community association
finances—invoicing, budgets
(operating, deferred and long-term)
and reserve studies.
9. Be exposed to the unique and evolving aspects of community associations
through CAI education, publications
and events.
Importantly, CAI Business Partners
sustain CAI through their membership
dues, sponsorships and advertising—
support that helps keep CAI membership, education and events more affordable for all members.
F o r
tects you and your association
from costly mistakes and missteps.

P a r t n e r s
Legal insights can help you
prevent lawsuits and save you
and your community thousands
of dollars and an equal number
of headaches.
A s s o c i a t i o n

Ideas about landscaping and
building maintenance can save
you money—and help your
community become more environmentally friendly.
Don’t wait, become a member of
Community Associations Institute
and start receiving all your benefits now.
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