başkent university vocational school of social sciences tourism and
Transcription
başkent university vocational school of social sciences tourism and
BAŞKENT UNIVERSITY VOCATIONAL SCHOOL OF SOCIAL SCIENCES TOURISM AND TRAVEL SERVICES PROGRAM 1. PROGRAMME INFORMATION A.1. General Information: Tourism and Travel Services Program offers a period of two years education after high school. Students are selected among graduades of related vocational high schools and also by National University Entrance Examination. Program has quota for 20 students each year. Two of the students are given full scholarship by the university; remaining students have 25% scholarship. Scholarships continue as long as the student is successful. Students have to take and pass all compulsory courses and reach a minimum GPA (Grade Point Average) of 2.00 before graduation. Furthermore, students are required to participate in a 50 days of internship in appropriate organizations. The educational language is Turkish. A.2. Qualification Awarded: Tourism and Travel Agent, associate degree A.3. Level of Qualification: Associate degree A.4. Specific Admission Requirements: Graduates of related vocational high schools (Anadolu Otelcilik ve Turizm Meslek Lisesi) enter the program without the exam score of Student Selection Examination (ÖSS). Other high school graduates need to enter the ÖSS exam and have to obtain adequate YGS 5 type score. A.5. Recognition for Prior Learning: Students who comes from the similar programs of the other universities may be exempt from some courses which they successfully accomplished by the decision of The Board of Directors. A.6. Qualification Requirements and Regulations: Students are required to successfully complete the designated program of courses meet a minimum of 120 ECTS credit requirement and have a minimum GPA of 2.00/4.00 and no F1, F2, E or S grades. Students below this level lose their 25% scholarship. Program also requires 50 days of practical training. A.7. Profile of the Program: The aim of the program is to train qualified middle manpower that are capable of taking responsibility in relevant departments of both public and private sector; establishing their own workplace or working as a private travel agency after meeting the legal conditions. 50 days of internship program is compulsory to support the theoretical knowledge learned in the classroom. In addition, graduates of the program may apply to bachelor programs in related fields by entering the Vertical Transfer Examination (DGS) or may apply Distance Education System A.8. Occupational Profiles of Graduates: Graduates are employed in tourism and travel companies departments of both public and private sector; establishing their own workplace or working as a private travel agency after meeting the legal conditions. A.9. Access to Further Studies: Graduates may apply to bachelor programs in related fields of study provided that the student obtains sufficient score in the Vertical Transfer Examination administrated by the Student Selection Centre or may apply to bachelors degree completion programs in related fields of study in Distance Education System. A.10. Examination Regulations, Assessment and Grading: There is trio system including formal (written) test, practical courses and internship. Letter Grade Factor Grade A 4,0 95–100 A3,7 90–94 B+ 3,3 85–89 B2,7 75–79 C+ 2,3 70–74 C 2,0 65–69 C1,7 60–64 D+ 1,3 55–59 D 1,0 50–54 F1 0,0 0–49 F2 Absent E Incomplete S Temporary grade for internship A.11. Graduation Requirements: Students are required to successfully complete the designated program of courses meet a minimum of 120 ECTS credit requirement and have a minimum GPA of 2.00/4.00 and no F1, F2, E or S grades. Program also requires 50 days of practical training. A.12. Mode of Study: Full time A.13. Programme Director and ECTS Coordinator: Program Director: Dr.Tulga Albustanlıoğlu E-Posta: [email protected] ECTS Coordinator: Assoc.Prof.. Nazmiye Erdoğan E-Posta: [email protected] A. QUALIFICATIONS AND PROGRAMME KEY LEARNING OUTCOMES B.1. Qualifications Framework for Higher Education in Turkey NQF-HETR Level 5 Associate’s _____ EQF-LLL: 5. Level _____ QF-EHEA: Short Cycle NATIONAL QUALIFICATIONS FRAMEWORK FOR HIGHER EDUCATION (NQF-HETR) 5. Level (Associate’s) Qualifications KNOWLEDGE SKILLS COMPETENCES Competence to -Theoretical -Cognitive Work Learning Communication and Independently Competence Social Competence and Take -Conceptual -Practical Responsibility 1. Possess 1. Gain the skills 1. Conduct 1. Evaluate the 1. Transfer the ideas theoretical and to use basic level studies at basic acquired based on the basic practical theoretical and level within the knowledge and knowledge and skills knowledge practical field skills at basic acquired within the supported by knowledge independently. level within the field through written textbooks with acquired within field with a and oral updated the field in the critical approach, communication. information, same field of a determine and practice higher education respond to equipments and level or in a field learning needs. other resource on of same level. basic level based on qualifications gained at secondary education level. 2. Interpret and evaluate data, define problems, do analysis, produce solutions based on proof with using basic level knowledge and practices gained within the field. 2. Take responsibility as a team member in order to solve unexpected complex problems faced in the implementations within the field. - Direct the education received to a higher education level in the same field or to an occupation in the same level. 2. Share the ideas and solution proposals to problems about issues within the field with professionals and nonprofessionals. 3. Conduct activities towards the development of subordinates within a project. 3. Gain awareness of lifelong learning. 3. Monitor the developments in the field and communicate with peers by using a foreign language at least at a level of European Language Portfolio A2 General Level. 4.Use informatics and communication technologies with at least a minimum level of European Computer Driving License Basic Level software knowledge. Field Specificiation Competence 1. Possess social, scientific, cultural and ethic values on the stages of gathering, implementation and release of the results of data related to the field. 2. Possess sufficient consciousness about the issues of universality of social rights, social justice, quality, cultural values and also, environmental protection, worker's health and security. B. 2. Field Qualifications: FIELD QUALIFICATIONS KNOWLEDGE SKILLS -Theoretical -Cognitive -Conceptual -Practical 1. Possess theoretical and practical knowledge on basic level based on qualifications within the field. 1. Possess the skills to use basic level theoretical and practical knowledge acquired within the field of management 2. Possess the skills to do analysis, Interpret and evaluate data within the field. COMPETENCES Competence to Work Learning Communication and Independently and Competence Social Competence Take Responsibility 1. Fulfill the 1. Evaluate the 1. Transfer the ideas delegated duty and acquired knowledge based on the basic the responsibility. and skills at basic knowledge and skills level within the field acquired within the with a critical field through written approach. and oral communication. 2. Take responsibility 2. Possess the 2. Tend toward as a team member in consciousness of life helping the order to solve long learning and the associates. unexpected complex skill of realizing life problems faced in the long learning. implementations within the field. 3. Express a willingness to participate in the programs according the learning needs. B.3. Nr. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 3. Use a foreign language at least at a level of communicating with peers and monitoring the development within the field. 4. Use informatics and communication technologies with at least a minimum level of European Computer Driving License Basic Level software knowledge. Field Specificiation Competence 1. Act according to the social, scientific, cultural and ethic values 2. Possess sufficient consciousness about the issues of universality of social rights, social justice, quality, cultural values and also, environmental protection, worker's health and security. 3. Be receptive to innovation Key Learning Outcomes: Key Learning Outcomes The knowledge of tourism and tourism business. The knowledge of accounting systems and documents in the travel agencies. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. The knowledge of tourism and environment relationship and related environmental protection applications The knowledge of good manner and ethic values, the ability of behaving accordingly. The knowledge of legal rules of tourism and travel agencies. The knowledge of preparing new package tour programmes. The knowledge of preparing manually and computerized airline tickets. The knowledge of all operations in the travel agencies. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. The ability of operation of every kind of travel management. Communucating between relation departmens. The ability of professional speaking in Turkish and at least two foreign languages. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. C. THE RELATIONSHIP BETWEEN THE QUALIFICATIONS FRAMEWORK FOR HIGHER EDUCATION IN TURKEY AND PROGRAMME KEY LEARNING OUTCOMES C.1. Matrix of Field Qualifications and Key Learning Outcomes FIELD QUALIFICATIONS KNOWLEDGE 1 1 SKILLS 1 3 4 5 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 2 1 COMPETENCES 2 2 Competence to Work Independently and Take Responsibility Learning Competence 2 3 1 2 Communication and Social Competence X X 3 4 X X X X 2 X 3 X X 11 12 13 14 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Matrix of Qualifications Framework for Higher Education in Turkey (NQF-HETR) and Key Learning Outcomes QUALIFICATIONS FRAMEWORK FOR HIGHER EDUCATION IN TURKEY (NQFHETR) KNOWLEDGE 1 KEY LEARNING OUTCOMES 1 2 3 4 5 6 7 8 9 X X X X X X X X X X X X X X X X 3 X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 1 SKILLS 2 Competence to Work Independently and Take Responsibility Learning Competence 1 COMPETENCES X X 1 Field Specificiation Competence C.2. KEY LEARNING OUTCOMES 6 7 8 9 10 1 Learning Competence 2 3 1 Communication and Social Competence 2 3 4 Field Specificiation Competence 1 2 X X X X X X X X 10 X X X X X X X X X X X X X 11 12 13 14 X X X X X X X X X X X X X X X X X X X X X X X X X X 15 C.3. COURSE CODE ENG 127 TURK 101 TSH 101 TSH 103 TSH 103 TSH 107 TSH 151 TSH 153 TSH 155 TSH 157 TSH 128 TÜRK 102 TSH 102 TSH 104 TSH 106 TSH 152 TSH 154 TSH 158 TSH 160 TSH 162 TSH 164 TSH 166 TSH 168 ATA 201 TSH 201 TSH 203 TSH 205 TSH 231 TSH 251 TSH 253 TSH 255 TSH 257 ATA 202 TSH 202 TSH 204 TSH 252 Matrix of Course and Key Learning Outcomes KEY LEARNING OUTCOMES COURSE TITLE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Departmental English I Turkish I Anatolian Civilizations Business Manag. I Introd. to Tourism Tour Operations and Travel Agency Communication Information and Communication Technology 1 1 3 3 3 1 1 3 3 3 1 1 3 3 3 1 0 2 3 3 1 1 3 2 3 2 1 2 3 2 1 1 3 3 3 1 1 3 2 2 1 0 2 3 3 0 1 3 1 2 0 1 2 3 3 3 1 1 2 2 2 3 2 2 2 1 1 2 2 3 3 3 3 3 3 3 3 3 3 3 2 3 3 2 3 3 2 2 0 3 0 0 3 2 2 0 3 3 2 3 2 3 3 3 2 2 3 3 3 1 3 2 Protocol Office Management 1 0 3 3 3 1 1 3 3 3 1 1 3 2 3 1 0 3 3 3 1 1 3 2 2 1 0 3 2 2 1 1 3 3 3 1 0 2 3 3 2 2 3 2 2 0 0 0 3 2 0 1 3 3 2 3 0 0 2 1 1 0 3 3 1 1 1 3 2 2 3 3 2 2 2 2 2 2 2 2 1 1 2 2 3 3 3 3 2 2 3 2 3 2 3 2 2 3 2 2 2 2 3 3 2 2 2 3 3 3 3 2 2 3 3 2 3 3 2 3 3 2 2 1 1 2 2 2 2 3 3 3 2 1 2 3 3 2 2 2 2 2 1 2 2 2 2 3 2 2 3 2 2 2 2 2 2 3 3 3 1 1 2 2 2 3 3 1 2 2 2 3 3 3 2 2 1 2 2 1 1 2 Departmental English II Turkish II Business Manag. II Congress and Seminar Organization Turkey Physical Geography First Aid Cost Analysis in Tourism Industry Automation in Tourism Industry Human Resources Management Business and Social Security Law Office Programs II Editing Techniques I Quality Management Systems Services Marketing Ticketing Automation Tour Guide Operations Agency Accounting Internship Human Resources Management Services Marketing Commercial Law Diction And Effective Speaking Ataturk’s Principles and the History of the Turkish Republic II Research Methods and Techniques Tour Programs TSH 254 Environmental Protection Rooms Division Management TSH 256 Managament of . Travel Enter. TSH 258 Legal Aspects of Tourism TSH 260 Filing and Archive Techniques TSH 262 Tourism Destinations GSB XXX Selective Fine Arts Contribution Level: 0: Lowest 1 1 0 1 1 0 1 1 0 1 1 0 1 1 3 0 3 3 3 3 3 3 2 2 3 0 3 2 3 2 3 3 2 2 2 0 2 3 3 2 2 3 3 2 2 0 3 2 2 3 2 3 3 3 2 0 3 1 3 3 2 3 2 3 2 0 2 1 3 2 2 2 2 2 2 0 3 2 3 2 2 3 3 2 2 0 3 2 3 3 2 3 1 2 2 0 3 2 2 1 3 3 2 1 2 0 3 1 3 2 2 3 2 2 1 0 3 1 3 2 2 3 2 1 1 0 2 1 3 2 2 3 3 2 2 0 3 2 3 2 2 3 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 2 2 3 3 2 2 3 1 2 2 2 3 1 2 2 2 3 3 3 3 2 2 2 2 3 2 3 3 2 2 3 2 2 2 2 3 3 2 3 3 2 3 2 3 3 3 2 3 2 3 2 3 2 3 2 2 2 2 2 2 2 2 3 2 2 2 2 3 3 2 1 2 2 3 2 3 1 2 2 1 3 1 3 3 2 1 2 2 2 2 2 3 2 2 2 1 2 2 2 3 2 1 3 2 2 2 2 3 3 2 1 1 2 2 2 3 1 1 2 2 2 2 2 3 3 2 1: Low 2: Average 3: High 2 3 2 2 3 2 2 3 3 2 3 D. Course Structure Diagram with Credits: First Semester (Fall) Code Course Title ENG XXX TÜRK 101 TSH 101 TSH 103 TSH 105 TSH 107 TSH XXX TSH XXX Departmental English I Turkish I Anatolian Civilizations Business Management 1 Introduction to Tourism Tour Operations and Travel Agency Elective Course 1 1 Elective Course 2 Total 2 T P ECTS 4 2 2 3 2 2 2 3 20 0 0 0 0 0 0 0 0 0 5 2 2 4 3 2 2 4 24 Second Semester (Spring) Code Course Title T P ECTS ENG XXX TÜRK 102 TSH 102 TSH 104 TSH 106 TSH 231 TSH XXX TSH XXX TSH XXX TSH XXX Departmental English II Turkish II Business Management II Congress and Seminar Organization Turkey Physical Geography Internship Elective Course 3 Elective Course 4 Elective Course 5 Elective Course 6 4 2 2 2 3 0 2 3 2 2 22 0 0 0 0 0 48 0 0 0 2 50 5 2 4 5 5 14 3 4 2 6 50 T P ECTS 2 2 2 3 2 3 14 0 2 0 0 0 0 2 2 5 4 3 3 4 21 Total Third Semester (Fall) Code Course Title Ataturk’s Principles and The History of The Turkish Republic II ATA 201 TSH 201 TSH 203 TSH 205 TSH XXX TSH XXX Ticketing Automation Tour Guide Operations Agency Automation Elective Course 10 Elective Course 11 Total Fourth Semester (Spring) Code Course Title T P ECTS ATA 202 TSH 202 TSH 204 TSH XXX TSH XXX TSH XXX GSB XXX Atatürk İlkeleri ve İnkılap Tarihi II Araştırma Yöntem ve Tek Tur Programları Seçimlik Ders 9 Seçimlik Ders 10 Seçimlik Ders 11 Seçmeli Güzel Sanatlar 2 2 3 2 3 3 0 15 0 0 0 0 0 0 2 2 2 3 9 2 4 5 1 26 T 2 2 3 3 2 3 2 2 2 3 2 2 2 2 3 3 2 3 3 2 3 3 0 P 0 0 0 0 0 0 2 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2 ECTS 2 3 4 4 2 4 6 2 3 4 6 2 3 2 4 4 3 5 4 2 4 5 1 Total Elective Courses Code TSH 151 TSH 152 TSH 153 TSH 154 TSH 155 TSH 157 TSH 158 TSH 160 TSH 162 TSH 164 TSH 166 TSH 168 TSH 251 TSH 252 TSH 253 TSH 254 TSH 255 TSH 256 TSH 257 TSH 258 TSH 260 TSH 262 GSB XXX Course Title Communication First Aid Information and Communication Technology Cost Analysis in Travel Industry Protocol Office Management Automation in Tourism Industry Public Relations Business and Social Security Law Office Programs II Kurgu Teknikleri I Quality Management Systems Human Resources Management Environment Conservation Service Marketing Rooms Division Management Commercial Law Managing Travel Enterprises Diction And Effective Speaking Legal Aspects of Tourism Filing and Archive Techniques Tourism Destinations Elective Fine Arts COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 101 Anatolian Civilizations DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE I.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES Weekly Course hours 2 Course Credit Length of Training 2X14=28 Individual Learning Time (Project, homework, research, workplace trainig) Total 32 2X30=60 ECTS Credit (1 credit=25-30 hours=1 module) 2 2 Beginning in approximately 10,000 BC to the present day has been home to various civilizations and cultures, the Anatolian Plateau, the IS 400 to the years from this date and the political, cultural life, this life, examine the shape of settlements. KEY LEARNING OUTCOMES AND QUALIFICATIONS 1-Artistic objects in the cultures that created the information needed to transfer and practice teaching. 2-The investigation of the cultures of cities, urban development and understanding of stages Week Modules/Content/Subjects 1 An overview of Anatolian Civilizations. Archaeology Science’s method. 2 Archaeology interaction with the other sciences. Definition. General chronology. first Cultures 3 Paleolithic-Neolithic-Chalcolithic and Early Bronze Age 4 The age of Assyrian Trade Colonies. 5 The early period of the Hittite Kingdom. Early Period of the Hittite Kingdom and the establishment of the Kingdom of the Hittites. Hittite 6 Civilization CONTENT AND 7 Phrygian civilization of Urartu civilization DISTRIBUTION 8 Midterm Exam 9 Ancient Anatolia regions. 10 Lydian Civilization 11 Civilization of Persia 12 Relationship between colonization-and Anatolian Greeks in Western Anatolia 13 Anatolia expedition of Alexander the Great and the Hellenistic culture14 The Art of the Roman period 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Computer-Projection Methods/Description/Suggestions Evaluation Method Type Percentage (%) Project COURSE EVALUATION Midterm Essay 50 Final Essay 50 LECTURER Dr. Tulga Albustanlıoğlu REFERENCES Anadolu Uygarlıkları, Ord.Prof.Dr.Ekrem Akurgal Ancient Civilizations and Ruins of Turkey, Ord.Prof.Dr.Ekrem Akurgal Anadolu Kültür Tarihi, Ord.Prof.Dr.Ekrem Akurgal (Tubitak) COOPERATIVE INSTITUTIONS Museums, Ministriy of Culture, Archeological Excavations Universities PROGRAM OUTCOMES 1 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 2 X X X X X X LEARNING OUTCOMES 3 4 5 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 103 Introduction to Business Tourism and Travel Services Tourism and Travel Services I. Semester (Fall) Turkish Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION Weekly Course Individual Learning Time (Project, homework, Length of Training Total hours research, workplace trainig) 3 14 × 3 = 42 78 4 × 30 = 120 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 3 4 The objective of the course is to teach the students the basic knowledge, concepts, functions and the environmental factors of the business and concept of managerial thinking. 1. will have general information about a business 2. will have knowledge about constructing and structure of a Business 3. can evaluate a constructing location decisions 4. can evaluate the size and capacity of a business 5. Providing information about managerial process. 6. Recognizing managerial implementations. Week Modules/Content/Subjects 1 The basic concepts of business administration and its historical process. 2 The basic concepts about business economics. 3 Environment of businesses, and classification of businesses. 4 The goals of businesses. 5 Forming of investment decisioin about a business establish. 6 Determination of the business establish place. 7 The law structure of businesses 8 MidTerm Exam 9 The size and capacity at businesses 10 Integration and collobration at businesses 11 History of management 12 Managers as decision makers 13 Foundations of planning 14 Motivating employees and managers as leaders 15 FINAL EXAM Environment Equipment Classroom Computer, Projector Methods/Description/Suggestions Evaluation Method Type Midterm Exam Essay/Test Midterm Exam Essay/Test Final Exam LECTURER REFERENCES COOPERATIVE INSTITUTIONS Essay/Test Menekşe Öztoprak − Management (Robbins, S.P.; Coulter, M.) − Management (Hitt, M.A.) − Genel İşletmecilik Bilgileri (Tuncer, D.) − Genel İşletmecilik Bilgisi (Mucuk, İ.) Universities, various public and private sector enterprises Workplace Percentage (%) 30% 30% 40% PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 105 Introduction to Tourism Travel Tourism and Entertainment Services Tourism and Travel Services I. Semester (Fall) Turkish Obligatory Area X Elective PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION LECTURER REFERENCES COOPERATIVE INSTITUTIONS Weekly Course hours Length of Training 2 Course Credit 2 14 × 2 = 28 Individual Learning Time (Project, homework, research, workplace trainig) Total 62 3 × 30 = 90 ECTS Credit (1 credit=25-30 hours=1 module) 3 To teach the key concepts and participants that are involved in tourism industry, facilities, and elements of tourism, and to prepare students about hotel management and related courses which they will take in future are the main objectives of this course. Students who successfully complete this course; 1. Learn the general knowledge of the tourism industry and businesses, 2. Learn about the classification of tourism and tourism enterprises, 3. Comprehend economic, social and environmental impacts of tourism, 4. Learn about current issues and problems in the field of tourism, 5. Can make a general assessment about the size of tourism. Week Modules/Content/Subjects 1 - Introduction to Tourism Industry 2 - Management and Organization in Tourism Operations 3 - Development of Tourism Industry 4 - Classifying Tourism and Tourism Operations 5 - Economical Impacts of Tourism 6 - Social Impacts of Tourism 7 - Midterm 8 - Environmental Impacts of Tourism 9 - Organizations in Tourism Industry 10 - Problems of Tourism Industry 11 - Problems of Tourism Industry 12 - Current Issues in Tourism 13 - Current Issues in Tourism 14 - Conclusion 15 Final Exam Environment Equipment Workplace Classroom Computer and projector Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm exam Presentation Final Exam Essay Oral Essay 40% 15% 45% 100% Total Assoc.Prof. Nazmiye Erdoğan Phone : (312) 2466666 / 6718 E-mail: [email protected] 1. McIntosh, R. W. & Goeldner, C. R. (1999). Tourism principles, practices, philosophies. USA: John Wiley & Sons. 2. Kozak, N., Kozak, M., Kozak M. (2011). Genel Turizm İlkeler ve Kavramlar, Detay Yayıncılık, Ankara. Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X X X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X X COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 107 Tour and Travel Agency Operations DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE I.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES Weekly Course hours Length of Training 2 14X2=28 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 32 Total 30X2=60 ECTS Credit (1 credit=25-30 hours=1 module) 2 2 The goal of the course is to give students some general information about tourism industry, travel agencies and tour operators, package tour planning and marketing, risk management; also to prepare them for the professional life in the sector. KEY LEARNING OUTCOMES AND QUALIFICATIONS 1.To explore the function of the travel agency in tourism distribution system 2.Activities of travel agencies and to make preparation work skills in package tour of application-oriented 3.To be successful in Central reservation system and applications Week Modules/Content/Subjects The History of Travel and Travel Agencies; 1 2 The Description of Travel Agencies 3 Services and Functions of Travel Agencies 4 Classification of Travel Agencies 5 Travel Agencies in Tourism Sector 6 The Foundations of Travel Agencies 7 The Management of the Travel Agencies CONTENT AND 8 Midterm Exam DISTRIBUTION 9 Marketing in Travel Agencies 10 Tour Operators 11 Services of the Travel Agency Distribution of the Package Tours, Cost Control of Local Operations 12 13 Cost Control of Local Operations Tour Operations 14 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Computer-Projection Methods/Description/Suggestions Evaluation Method Type Percentage (%) Project COURSE EVALUATION LECTURER REFERENCES COOPERATIVE INSTITUTIONS Midterm Essay 50 Final Essay 50 Dr. Tulga Albustanlıoğlu 1.Nazmi Kozak, Genel Turizm, Turhan Kitapevi, (Ankara 2000) 2.Necdet Hacıoğlu, Seyahat Acenteciliği ve Tur Operatörlüğü, (Bursa 1996) 3.Orhan İçöz, Seyahat Acenteleri ve Tur Operatörlüğü Yönetimi, (Ankara 1998) 4.Suavi Ahipaşaoğlu, Seyahat İşletmelerinde Tur Planlaması ve Yönetimi, (Ankara 2001) 5.İrfan Mısırlı, Seyahat Acenteciliği ve Tur Operatörlüğü, (Ankara 2006) 6.Suavi Ahipaşaoğlu, Seyahat İşletmeleri ve Ulaştırma Sistemleri, (Ankara, 2003) Travel Agencies, Minsitry of Tourism and Culture, Universities PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X X 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 102 Business Management 2 Travel -Tourism and Entertainment Services Tourism and Travel Services I. Semester (Fall) Turkish Obligatory Area X Elective PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION Weekly Course Individual Learning Time (Project, homework, Length of Training Total hours research, workplace trainig) 2 14X2=28 92 30X4=120 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 2 4 Business management, production, marketing and gain knowledge and skills related to financial affairs. 1-Management performs the functions 2-Manages human resources 3-Manages the production process 4-Manages marketing activities 5-The entity manages its financial structure Week Modules/Content/Subjects 1 Make Planning, Organizing direct 2 Provide Coordination Make Control 3 Ensure Business AnalysisHuman Resource PlanningFinding Workers Select employeesRecruitment Exercise (Orientation) Training GivingEmployee Performance 4 Appraisal 5 Employee Performance Appraisalprovision of training for employeesMake Career Plan 6 Business ValuationWages 7 production PlanningOrganizing for the realization of the production 8 MIDTERM 9 Organizing for the realization of the productionCapacity and Inventory Planning 10 Identify Target MarketProduct Development 11 Determine Pricing PoliciesIdentify Promotion Policies 12 Identify Promotion PoliciesIdentify distribution policyManaging Customer Relationships 13 Managing Income and Expense AccountsManaging Debt and receivableManaging assets 14 Managing assetsManaging Resources 15 FINAL EXAM Environment Equipment Workplace Classroom Computer, Projector Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm Exam Essay/Test 30% Midterm Exam Essay/Test 30% Final Exam LECTURER Essay/Test REFERENCES Menekşe Öztoprak − Management (Robbins, S.P.; Coulter, M.) − Management (Hitt, M.A.) − Genel İşletmecilik Bilgileri (Tuncer, D.) − Genel İşletme (Mucuk, İ.) − Yönetim Bilimi (Koç, H.) COOPERATIVE INSTITUTIONS Universities, various public and private sector enterprises 40% PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X X X X X X X X X 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 104 Congress and Seminar Organization DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE III.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT Weekly Course hours Length of Training 2 14X2=28 Course Credit 2 Individual Learning Time (Project, homework, research, workplace trainig) 122 Total 30X5=150 ECTS Credit (1 credit=25-30 hours=1 module) 5 The congress and fair organizations in The world and Turkey. The social, economic and cultural dimensions of understanding, practical information about the congress and exhibition organization and management to have. OBJECTIVES On the other hand, congresses or fairs, prepare, active roles in this organization equipped with the necessary information to ensure that they can. 1 - The importance of the organization of the congress and exhibition. KEY LEARNING 2 - The organization of the congress and exhibition preparation techniques at all stages and phases. OUTCOMES AND 3- Economic and Social Impact of Tourism in Congress QUALIFICATIONS 4- Turkey Congress Tourism Market Demand and Supply Development 5- The Survey of the Congress Marketing in Turkey Week Modules/Content/Subjects Definition and Concepts of Convention and Tourism Meeting 1 2 Historical Development of Tourism in Congress 3 Congress Tourism Organizations 4 The Importance of Convention Tourism Tourism 5 Economic and Social Impact of Tourism in Congress 6 National and International Congress Marketplace 7 Conference Centers CONTENT AND 8 Midterm Exam DISTRIBUTION 9 Turkey Congress Tourism Market Demand and Supply Development 10 Congress Tourism in Turkey Supply and Demand Development 11 The new Congress Market Trends Trade Fairs and Exhibition Organization 12 13 Relationship between Tourism and Trade Fairs 14 International Trade Organizations 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Computer-Projection Methods/Description/Suggestions Evaluation Method Type Percentage (%) Project COURSE EVALUATION Midterm Essay 50 Final Essay 50 LECTURER Dr. Tulga Albustanlıoğlu REFERENCES 1. Çakıcı A. C. Toplantı Yönetimi. Detay Yayıncılık, Ankara, 2006. 2. Aymankuy, Y. Kongre Turizmi ve Fuar Organizasyonu. Detay Yayıncılık, Ankara, 2006 COOPERATIVE INSTITUTIONS Travel Agencies, Ministry of Tourism, Universities PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X X X X X 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 106 Turkish Physical Geography DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE II.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT Weekly Course hours Length of Training 3 14x3=42 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 108 Total 30x5=150 ECTS Credit (1 credit=25-30 hours=1 module) 3 5 Introducing well known tourism routes, generally accepted today; Museums, ruins, important geographical and OBJECTIVES historical centers; social and economic structural features of the main geographic sections. The general layout transportation, lodging and other hospitality facilities. 1.According to the tourism field will benefit the region and geographical location were useful to teach KEY LEARNING 2.Conditions for the tourism industry to take advantage of the geographical area to identify OUTCOMES AND 3.The importance of museums and historical sites, local conditions and transportation facilities to teach QUALIFICATIONS 4- The Future Perpective of Turkish Tourism Week Modules/Content/Subjects Overwiew of Turkish Tourism in the light of Tourism datas 1 2 Explanation of concepts related to Geography of Tourism General evaluation of regions from the stand point of tourism potential. The dative case of future 3 activities on tourism. 4 The Marmara Region; Tour Routes, Cultural Tourism and Museums 5 The Marmara Region, Religous Tourism, Thermal Tourism and Alternative Tourism Activities 6 The Aegean Region: Tour Routes, Cultural Tourism and Museums 7 The Aegean Region; Religous Tourism, Thermal Tourism and Alternative Tourism Activities 8 Midterm Exam CONTENT AND 9 The Mediterranean Region; Tour Routes, Cultural Tourism and Museums DISTRIBUTION 10 The Mediterranean Region; Religous Tourism, Thermal Tourism and: Alternative Tourism Activities The Southeast Region; Tour Routes, Cultural Tourism , Museums, Religous Tourism, Thermal Tourism 11 and Alternative Tourism Activities The East Region; Tour Routes, Cultural Tourism , Museums, Religous Tourism, Thermal Tourism and 12 Alternative Tourism Activities The Blacksea Region; Tour Routes, Cultural Tourism , Museums, Religous Tourism, Thermal Tourism and 13 Alternative Tourism Activities The Central Anatolia Region; Tour Routes, Cultural Tourism , Museums, Religous Tourism, Thermal 14 Tourism and Alternative Tourism Activities 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Computer-Projection Methods/Description/Suggestions Evaluation Method Type Percentage (%) COURSE EVALUATION Project Midterm Essay 50 Final Essay 50 LECTURER Dr. Tulga Albustanlıoğlu REFERENCES 1.Suna Doğaner., Türkiye Turizm Coğrafyası, (İstanbul 2001) 2.Aydoğan Köksal., Türkiye Turizm Coğrafyası, (Ankara 1994) 3.Mehmet Gürdal., Türkiye Turizm Coğrafyası, (Ankara 2001) 4. Gürhan Aktaş., Türkiye Turizm Coğrafyası, (Ankara 2008) COOPERATIVE INSTITUTIONS Travel Agencies, Minsitry of Tourism and Culture, Universities PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. COURSE INFORMATION FORM 1 X X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X X X X 6 COURSE CODE AND TITLE TSH 201 Ticketing Automation DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM 3 LANGUAGE Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS - Weekly Course hours Length of Training Individual Learning Time (Project, homework, research, workplace trainig) Total 4 16+16+16+16=64 62 4 × 25 = 100 Course Credit 3 5 This course aims to enable students to use effectively AMADEUS Global Distribution System program and related modules by various applications of computer. 1. To create a new passenger profile, and new reservation contens of any type of information. 2. To apply various functions as ticketing and charging with Amadeus program. 3. To have knowledge about hotel reservations and car rentals. Week 1 CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION LECTURER ECTS Credit (1 credit=25-30 hours=1 module) Modules/Content/Subjects Introduction to Amadeus program 2 Sign in, sign out, Go, get and help commands 3 Amadeus air, PNR must enters 4 PNR display enters, optional enters 5 Changes on PNR 6 PNR Insructions and copying 7 Frequent Flyer Cards, Seat Reservations 8 MIDTERM 9 PNR Split, PNR History, Group Reservations 10 Amadeus Queue, Printing Commands 11 Amadeus E-Mail, Traveller Profiles 12 Amadeus Fare 13 Amadeus Ticketing 14 Amadeus Ticketing 15 FINAL EXAM Environment Equipment Lab Computers Methods/Description/Suggestions Workplace Ttravel agencies Evaluation Method Type Percentage (%) Midterm exam Essay 30% Others Essay 30% Final Exam Essay 40% Total 100% LECTURER REFERENCES Alev SOKMEN COOPERATIVE INSTITUTIONS Places where the students make practices like airline companies and travel agencies and AMADEUS Turkey AMADEUS, (2011), Rezervasyon ve Biletleme, İstanbul. PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 2 X X LEARNING OUTCOMES 3 4 X 5 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 203 Tour Guide Operations DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE III.Midtrem Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES Weekly Course hours Length of Training 2 14X2=28 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 92 Total 30X4=120 ECTS Credit (1 credit=25-30 hours=1 module) 2 4 The goal of this course is to give students general information about tour operations and tour guidance; to have well educated professionals who know our country and who can represent it as needed. KEY LEARNING OUTCOMES AND QUALIFICATIONS 1.Guide to managing complex tasks based tours have to be able to provide training. 2.Tour organization at every stage of the formation to have to do tasks. 3.For the promotion of the country, have a good infrastructure to provide the culture. Week Modules/Content/Subjects History of tourism and tour guidance 1 2 Education of tour guides in Turkey 3 Tourism Industry and Managements 4 Travel Agencies and Tour Operators 5 Groups and leading groups, Destinations 6 Package Tours 7 Staff of the tour CONTENT AND 8 Midterm Exam DISTRIBUTION 9 Materials and Documents of the Guide 10 Problems in Tour Guiding 11 Tour Management Single-Base Tours 12 13 Multi-Base Tours Tour Operations and Pricing 14 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Computer-Projection Methods/Description/Suggestions Evaluation Method Type Percentage (%) Project COURSE EVALUATION Midterm Essay 50 Final Essay 50 LECTURER Dr. Tulga Albustanlıoğlu REFERENCES 1.İrfan Mısırlı, Seyahat Acenteciliği ve Tur Operatörlüğü, Ankara 2006 2.O., Çolakoğlu; F., Epik; E.,Efendi., Tur Yönetimi ve Turist Rehberliği, Ankara, 2007 3.Suavi Ahipaşaoğlu, Turizmde Rehberlik, Ankara, 2005 4.TÜRSAB Tercüman Rehberlik Ders Notları, Ankara, 2002 COOPERATIVE INSTITUTIONS Travel Agencies, Minsitry of Tourism and Culture, Universities PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X 2 LEARNING OUTCOMES 3 4 X X X X X X X X X X X X X 5 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 205 Agency Acounting DEPARTMENT Travel Tourism and Entertainment Services PROGRAMME Tourism and Travel Services Program TERM LANGUAGE 3 Turkish CATEGORY Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT Weekly Course hours Length of Training 3 14X3=42 Course Credit 3 Individual Learning Time (Project, homework, research, workplace trainig) 48 Total 30X3=90 ECTS Credit (1 credit=25-30 hours=1 module) 3 The purpose of this course, Tourism and Travel Services Agency accounting program to gain competence to carry out work 1. General Accaunting conduct proceedings KEY LEARNING 2. Agent Accounting Operations OUTCOMES AND 3. Prepare the balance sheet and income statement QUALIFICATIONS 4. Makes Agency accounting procedures 5. Calculate the cost of travel agency and tour operator Week Modules/Content/Subjects 1 General information about the course and the evaluation methods 2 Journal 3 Journal 4 Journal and Ledger. 5 Balance-sheet 6 Balance-sheet 7 Income Statement CONTENT AND 8 Midterm Exam DISTRIBUTION 9 Travel agencies and tour operators accounting 10 Travel agencies and tour operators accounting. 11 Calculate the cost of tour 12 Calculate the cost of tour 13 Create Transfer costs. 14 Create Transfer costs 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Methods/Description/Suggestions Evaluation Method Type Percentage (%) OBJECTIVES COURSE EVALUATION Midterm Exam Essay/Test 40% Quizzes Essay/Test 10% Final Exam Essay/Test 50% Total 100% LECTURER REFERENCES COOPERATIVE INSTITUTIONS Genel Muhasebe. SEVİLENGÜL, Orhan. Turhan Kitabevi. Ankara. Türkiye Muhasebe Standartları İle Uyumlu Tekdüzen Muhasebe Sistemi Uygulaması AKDOĞAN, Nalan.; SEVİLENGÜL, Orhan. Intructor’s notes Travel agent, Commercial and business institutions, accounting firms. PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. LEARNING OUTCOMES 3 4 1 2 x x x x x x x x x x x x x X x X x x x x x x x 5 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION COURSE INFORMATION FORM TSH202 Research Methods and Techniques Travel-Tourism and Entertainment Services Tourism and Travel Services IV. Semester (Spring) Turkish Obligatory Area Elective x This course has no prerequisites Weekly Course Individual Learning Time (Project, homework, Length of Training Total hours research, workplace trainig) 2 14 × 2 = 28 62 3 × 30 = 90 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 2 3 To fulfill the students with the qualifications of scientific research making. Students who successfully complete this course; 1. Determine the subject and the question of scientific research, 2. Research the literature, collect data, 3. Collect and analyze quantitative and qualitative data, 4. Identify strengths and weakness aspects of research methods and techniques, 5. Develop a research proposal, write research report, and present. Week Modules/Content/Subjects 1 Philosophy, science, research, and community ties 2 Scientific research the topic and problem determination 3 Screening a subject for scientific research; Library and online literature 4 Research methods and techniques 5 Research data collection 6 Where the data is collected, the population and sampling 7 How to gather data, techniques 8 MIDTERM EXAM 9 What, how to measure the variables, measuring and scales 10 SPSS Data coding and passing 11 Finding, evaluation and inference Research the format of the rules of writing and research, the introduction of scientific research 12 13 Student presentations Student presentations 14 15 FINAL EXAM Environment Equipment Classroom Computer and projector Methods/Description/Suggestions Evaluation Method Type Midterm exam Essay Presentation Oral Final Exam Workplace Labriry Percentage (%) 30% 25% Essay 45% Total 100% LECTURER Assoc.Prof. Nazmiye Erdoğan REFERENCES İrfan Erdoğan (2011). Pozitivist Metodoloji, Erk yayınları, Ankara. COOPERATIVE INSTITUTIONS Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. PROGRAM OUTCOMES 1 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 204 Tour Programs DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE IV.Midtrem Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT Weekly Course hours Length of Training 3 14X3=42 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 228 Total 30X9=270 ECTS Credit (1 credit=25-30 hours=1 module) 2 9 In this lesson, To aim to gain competence to perform in tour programs. 1. To control Social tourism-related tour programs 2. To control Golf tourism-related tour programs 3. To control Health tourism related to the tour programs 4. To control Museums and historical places related to the tour programs 5. To control yacht and interst tourism and related tour programs 6. Related to the tour programs to make the control of religious and incentive tourism Week Modules/Content/Subjects To control Social tourism-related tour programs 1 2 To control Golf tourism-related tour programs 3 To control Health tourism related to the tour programs 4 To control Museums and historical places related to the tour programs 5 To control yacht tourism and related tour programs 6 Related to the tour programs to make the control of hunting tourism 7 Midterm Exam 8 Related to the tour programs to make the control of religious tourism 9 Incentive (incentive) to the control of tourism related tour programs 10 To control special interest tourism Related to the tour programs 11 To control Tourism and environment-related tour programs Tourism and fairs to make the control of the tour programs 12 13 To control Youth tourism related to the tour programs Related to tourism, tour programs to make the control of the third age 14 15 Final Exam Environment Equipment Classroom Computer-Projection Methods/Description/Suggestions Evaluation Method Type Workplace Percentage (%) Project COURSE EVALUATION Midterm Essay 50 Final Essay 50 LECTURER Dr. Tulga Albustanlıoğlu REFERENCES 1.İrfan Mısırlı, Seyahat Acenteciliği ve Tur Operatörlüğü, Ankara 2006 2.O., Çolakoğlu; F., Epik; E.,Efendi., Tur Yönetimi ve Turist Rehberliği, Ankara, 2007 3.Suavi Ahipaşaoğlu, Turizmde Rehberlik, Ankara, 2005 4.TÜRSAB Tercüman Rehberlik Ders Notları, Ankara, 2002 COOPERATIVE INSTITUTIONS Travel Agencies, Minsitry of Tourism and Culture, Universities PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X 2 LEARNING OUTCOMES 3 4 5 6 X X X X X X X X X X X X X X COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 152 First Aid DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE II.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES Weekly Course hours Length of Training 2 14X2=28 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 62 Total 30X3=90 ECTS Credit (1 credit=25-30 hours=1 module) 2 3 The basic principles of first aid, basic life support, first aid injuries, fractures, dislocations and sprains, first aid, first aid and other emergency situations to gain qualifications related to transportation. KEY LEARNING OUTCOMES AND QUALIFICATIONS 1. To win special features for carry the patients and wounded peoples to the health center. 2. To develop to give the information and make applications to patients in the ethical rules. Week Modules/Content/Subjects 1 Basic first aid practices 2 The first and second evaluation 3 Adult basic life support 4 Basic life support for children and infants 5 First aid obstruction of the respiratory tract 6 External and internal bleeding 7 Wound and wound types CONTENT AND 8 Midterm Exam DISTRIBUTION 9 Regional injuries, head and spine fractures, first aid 10 Upper extremity fracture, dislocation and sprain first aid 11 Hip and lower extremity fractures, dislocations and sprains first aid 12 Diseases that require emergency care first aid 13 Poisoning, heat stroke, burns and freezes 14 Emergency handling techniques. Short distance from the high-speed handling techniques 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Computer-Projection Hospitals, Health Centers Methods/Description/Suggestions Evaluation Method Type Percentage (%) COURSE EVALUATION LECTURER REFERENCES COOPERATIVE INSTITUTIONS Project Practise 30 Midterm Exam Essay 40 Final Exam Essay 40 Dr.Nevin Doğan 1.Kearney, M., 1991, Hasta ve Yaralıların Acil Bakımı ve Nakledilmesi, İstanbul 2. Şelimen, D., 1991, Travmalarda Hemşirelik Bakımı, İstanbul 3. 2008, İlk Yardım Kitabı, İstanbul 4. Somyürek, İ., 2002, İlk Yardım Kitabı, Ankara Hospitals, Health Centers, Universities PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X 2 X X X X X X X X X LEARNING OUTCOMES 3 4 5 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 151 Communication Travel-Tourism and Entertainment Services Tourism and Travel Services I.Midterm Turkish Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES COURSE LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION LECTURER LECTURER Individual Learning Time Weekly Course (Project, Length of Training Total hours homework, research, workplace trainig) 2 14 × 2 = 28 32 2 × 30 = 60 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 2 2 The primary goals are to give students detailed information on communication and develop their abilities to use these information Students completed the course successfully know: 1.the definition and evaluation of communication 2.the function of communication 3.the all aspects of communication including self-communication to international communication 4. the positive and negative characteristics of mass communication besides perspectives on mass communication 5.effective communication skills in the public sphere. Week Modules/Content/Subjects 1 General information about the course and the evaluation methods 2 What is communication and how does it works 3 Communication models 4 Formal and Structurel characteristics of communication 5 Contextual characteristics of communication 6 Function of communication 7 Self communication 8 Midterm exam 9 Interpersonal communication 10 Group and group communication 11 Organization and organization communication 12 Mass communication 13 International communication 14 Public communication 15 Final Exam Environment Equipment Workplace Classroom Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm exam Essay/Test 30% Homeworks, quiz Essay/Test 30% Final Exam Essay/Test 40% Total 100% Dr.Serpil Karlıdağ 1)Güngör Nazife (2011) İletişime Giriş, Ankara:Siyasal Kitabevi. 2) Erdoğan İrfan (2002) İletişimi Anlamak, Ankara:Erk Yayınları REFERENCES COOPERATIVE INSTITUTIONS 3)Zıllıoğlu, M (1993) İletişim Nedir? İstanbul:Cem Yayınevi. 4)Oskay, Ünsal (2001) İletişimin ABC’si.İstanbul:Der Yayınları Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. PROGRAM OUTCOMES 1 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 153 Information and Communication Technology DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE I. Semester (Fall) Turkish Obligatory CATEGORY CREDIT Elective X PREREQUISITIES LENGTH AND DISTRIBUTION Area Weekly Course hours 3 Course Credit There is no prerequisite Individual Learning Time (Project, Length of Training homework, research, workplace trainig) 15 × 3 = 45 Total 75 4 × 30 = 120 ECTS Credit (1 credit=25-30 hours=1 module) 3 4 Teaching the students basic computer skills, Windows Operating System and MS-Word, MS-Excel and MSOBJECTIVES Powerpoint programs. 1- The computer and the Windows Operating System can recognize KEY LEARNING 2- Word the create and format a document with the program OUTCOMES AND 3- Make calculations in Excel QUALIFICATIONS 4- Create tables and graphs 5- Powerpoint program to prepare effective presentations Week Modules/Content/Subjects General information about the course and the evaluation methods. Registering the Moodle System. 1 2 Basic computer skills, general concepts, hardware and software Introduction to Windows Operating System, folder operations 3 Introduction to Word, creating and formatting documents, columns, header and footer, drop cap, 4 inserting a footnote, page setup Inserting a symbol and Picture, borders and shading, inserting a subscript-superscript, bullets and 5 numbering 6 Drawing, wordart 7 Bookmark and insert hyperlink, page numbers CONTENT AND Midterm Exam DISTRIBUTION 8 Introduction to Excel, worksheet area, entering data in a cell, formatting cell, creating formulas, fx 9 function 10 Conditional formatting, sorting and auto filtering of data, absolute and relative cells 11 “If” and “Look up” functions 12 Creating a chart Introduction to Powerpoint, creating blank presentation, view show, slide layout, background, master 13 slide 14 Apply design template, slide transation, animation, action button Final Exam 15 Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Laboratory Computer, projector, printer Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm exam Application 30% COURSE EVALUATION Homeworks and Projects Application 20% Final exam Application 50% Total 100% LECTURER Oya Gündüz REFERENCES 1- İltir, C., (2008), Office 2007. İstanbul, Pusula Yayıncılık, 1. Baskı. 2- Balay, M., Timuçin, E. T., Çağlar, E., Şentürk, A. & Özkılıç, R. (2006). Bilgi Teknolojileri II. Ankara, Ekin Kitabevi. COOPERATIVE INSTITUTIONS Software firms PROGRAM OUTCOMES 1 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. X LEARNING OUTCOMES 3 4 5 2 X X X X COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 154 Travel Businesses Cost Analysis DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE VI. Semester (Spring) Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT Weekly Course hours Length of Training 3 14x3=45 Course Credit 3 Individual Learning Time (Project, homework, research, workplace trainig) 75 Total 4x30=120 ECTS Credit (1 credit=25-30 hours=1 module) 4 Rooms in hotel enterprises need cost studies and cost accounting processes, as well as food and beverage departments and within the scope of this presentation is to teach students that will work in the sector. 1. To learn about the concepts of cost items and the hotel business. KEY LEARNING 2. To understand the factors that affect the cost of hotel business. OUTCOMES AND 3. Understanding the cycle of food and beverage cost. QUALIFICATIONS 4. Rooms department to make cost calculations. 5. Rooms department to make sales price calculations. Week Modules/Content/Subjects 1 General information about the course and evaluation of the functioning of the scope 2 Hospitality Industry Development and Conceptual Information 3 Hotel management management, planning and organizational forms 4 Factors affecting the cost of hotel enterprises (General Review, Quiz) 5 Department of Food and Beverage Cost Cycle 6 Department of Food and Beverage Cost Calculations 7 General Review CONTENT AND 8 Midterm Exam DISTRIBUTION 9 Rooms Division Cycle 10 Rooms Division Cost Calculations 11 Rooms Division Cost Calculations 12 Rooms Division Sales Price and Margin Calculations (General Review, Quiz) 13 Rooms Division Sales Price and Margin Calculations 14 General Review 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Class Methods/Description/Suggestions Evaluation Method Type Percentage (%) OBJECTIVES COURSE EVALUATION LECTURER Quiz written % 30 Midterm Exam written % 30 Final written % 40 Ayhan Gökdemir 1. 2. Sökmen, Alptekin (2011), Yiyecek-İçecek Hizmetleri Yönetimi ve İşletmeciliği, 6. Baskı, Ankara: Detay Yayıncılık. Usal, A. ve Kurgun, O. A. (2001), Turizm İşletmelerinde Maliyet Analizleri, Ankara: Detay Yayıncılık.Yılmaz, Yaşar (2005), Yiyecek&İçecek Maliyet Kontrolü, Ankara: Detay Yay.Ninemeier, Jack D. (2000), Food and Beverage Management, Third Edition, Michigan: Educational Institute of the AHLA. REFERENCES OOPERATIVE INSTITUTIONS Universities, Public and Private Sector Organizations PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 x LEARNING OUTCOMES 2 3 4 5 x x x x x x x x x x 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY PREREQUISITIES COURSE INFORMATION FORM TSH 155 Protocol Travel, Tourism and Entertaintment Services Tourism and Travel Services I. Semester (Fall) Turkish Obligatory Area Elective X None Weekly Course Individual Learning Time (Project, homework, Length of Training Total hours research, workplace trainig) LENGTH AND DISTRIBUTION 2 15 × 2 = 30 30 2 × 30 = 60 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) CREDIT 2 2 The purpose of the course is to furnish the students with necessary knowledge of social behavior and protocol OBJECTIVES rules which are necessary for succesful work life and decent social relationship. Students completed the course successfuly know 1- and understand the importance of social behavioral and protocol rules and regulations 2- dressing up, walking and talking properly KEY LEARNING OUTCOMES AND 3- introducing and meeting people; behaving in the office; speaking on the phone QUALIFICATIONS 4- appointment and written communication rules; arranging business meetings, 5- organizing social and official dinner invitations 6- sending and giving flowers and gifts and thanking rules Week Modules/Content/Subjects 1 General information about the course and the evaluation methods Historical development of the social hehavior and protocol rules and regulations; the importance of the social behavioral rules in social and professional life; meaning and the 2 importance of protocol for international diplomacy and employees of the government agencies and private companies Importance of cleanness, proper dressing, walking and talking styles, voice tone and gestures in 3 social and professional life 4 Importance and the rules of introducing and meeting people. Importance and the rules of addressing and greeting people;the rules applied during welcoming 5 and seing the official guests off. CONTENT AND DISTRIBUTION 6 Office behaviour, relations with the authorities 7 Speaking on the telephone. 8 Midterm exam 9 Rules applied in making and giving appointment and in written communications. 10 Managing meetings. Official and social invitations, business lunchs and dinners; protocol rules applied in the 11 automobiles; giving and sending flowers and gifts, and thanking rules. 12 General rules. 13 Presentations 14 Presentations 15 Final exam; term project hand in. Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm Exam Essay/Test 40% COURSE EVALUATION Presentation Oral 10% Term project 10% Final Exam Essay/Test 40% Total 100% LECTURER Z.Ferhan Aydoğan Protokol Bilgisi (Altınöz, M., Tutar, H., Bayraktar, K.). Sosyal Davranış Kuralları ve Protokol (Ünlütürk, A.) REFERENCES − Instructor’s notes COOPERATIVE INSTITUTIONS Public and private institutions. PROGRAM QUALIFICATIONS 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 LEARNING OUTCOMES 2 3 4 5 6 x x x x x x COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 157 Office Management Travel-Tourism and Entertainment Services Tourism and Travel Services I. Semester (Fall) Turkish Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION Weekly Course hours 3 Course Credit Length of Training 14 × 3 = 42 Individual Learning Time (Project, homework, research, workplace trainig) 78 ECTS Credit (1 credit=25-30 hours=1 module) 3 4 × 30 = 120 4 This course aims to describe the concept of “office” to the administrative office manager who will be graduated at the program of Office Management. 1. Recognizes the fundamental concepts and methods related to office management 2. Use of information systems and office automation, 3. New approaches to the organization knows Offices 4. Understand the concept of working methods and virtual offices Virtual office 5. How to compile all the information contained in the registered office environment and may be accessed Week Modules/Content/Subjects 1 Opening Session 2 Office 3 Office Systems 4 Management & Functions 5 The Concept Of Administrative Office 6 Office Functions And Organization Of Office Works 7 Organization Of Office Workers -1 8 MIDTERM EXAM 9 Organization Of Office Workers-2 10 Organization Of Office Environment 11 Office Structure And Division 12 Communication Infrastructure At Office 13 Office Automation 14 Repetition of issues 15 FINAL Environment Equipment Workplace Classroom Computer, Projector Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm Exam Essay/Test 30% Midterm Exam Essay/Test 30% Final Exam Essay/Test 40% Total LECTURER Total REFERENCES Menekşe Öztoprak Büro Yönetimi ve Dosyalama (Benligiray, S; Uzkesici, N; Mutlu, M.E) Administrative Office Management (Odgers, P.) Büro Yönetimi (Topaloğlu, M; Koç, H.) Administrative Office Management: an introduction (Quible, Z.K.) Genel İşletmecilik Bilgileri (Can, H; Tuncer, D; Ayhan D.Y.) Büro Yöneticiliği ve Sekreterlik (Göral, G.) Toplam Kalite Yönetimi Çerçevesinde Büro Yönetimi Teknikleri (Tutar, H.) Büro Yönetimi ve İletişim Teknikleri, (Göral, R.) COOPERATIVE INSTITUTIONS Public and private institutions. %100 PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X X X X 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH158 Automation in Tourism Industry DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM 2 LANGUAGE Turkish CATEGORY Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION LECTURER Weekly Course hours Length of Training Individual Learning Time (Project, homework, research, workplace trainig) 4 16+16+16+16=64 62 Course Credit Total 4 × 25 = 100 ECTS Credit (1 credit=25-30 hours=1 module) 3 6 This course aims to enable students to use effectively Fidelio-Opera front and back office program by various applications of computer. 1. Ability to create guest, company and agency profile. 2. Ability to make Front Desk, Cashiering and Housekeeping 3. Ability to make reports 4.Ccheck-in and out functions. Week Modules/Content/Subjects 1 Introduction to Fidelio-Opera Program 2 Guest Profile 3 Agency and Company Profiles 4 Reservation- Options 5 Reservation- Options 6 Front Desk 7 Front Desk 8 MIDTERM 9 Front Desk 10 Cashiering 11 Cashiering 12 Cashiering 13 Reports 14 Housekeeping 15 FINAL EXAM Environment Lab Methods/Description/Suggestions Equipment Computers Workplace Hotels Evaluation Method Type Percentage (%) Midterm exam Essay 30% Others Essay 30% Final Exam Essay 40% 100% Total LECTURER REFERENCES Alev SOKMEN COOPERATIVE INSTITUTIONS Places where the students make practices like hotel companies and travel agencies. Sokmen, A. (2009). Konaklama İşletmelerinde Opera-PMS Otomasyon Programı. PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X LEARNING OUTCOMES 2 3 4 5 X X X X X 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 160 Public Relations Travel-Tourism and Entertainment Services Tourism and Travel Services II. Semester Turkish Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES COURSE LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION LECTURER LECTURER Individual Learning Time Weekly Course (Project, Length of Training Total hours homework, research, workplace trainig) 2 14 × 2 = 28 32 2 × 30 = 60 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 2 2 To teach the definition of public relations, the basic concepts, historical development process and sponsorship and lobbying approach. Students completed the course successfully know: 1.what is Public Relation 2.the function of Public Relation 3.the relation of advertisement, publicity, propaganda and marketing 4. the Public Relation campaigns 5.the practices of Public Relation Week Modules/Content/Subjects 1 General informations about course scope, operation and evaluation. 2 Basic principles of public relations, the concept of audience. 3 Process of historical development of public relations. 4 Understanding of ethics in public relations. 5 The qualifications of public relations specialist. 6 The examples of public relations organizations. 7 Product, brand and corporate image 8 Mid-term 9 The importance of public relations in marketing communications. 10 Public relations and advertising 11 Public relations and exhibitions-fair design. 12 Public relations and media 13 Public relations and new media 14 Corporate Social Responsibility 15 Effective Presantation Skils. Environment Equipment Workplace Classroom Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm exam Essay/Test 30% Homeworks Essay/Test 20% Final Exam Essay/Test 50% Total 100% Dr.Serpil Karlıdağ − Ayla Okay, Aydemir Okay (2002), Halkla İlişkiler, Kavram, Strateji ve Uygulamaları, İstanbul: Der Yayınları − − − − − SABUNCUOĞLU, Z. (2000). İşletmelerde Halkla İlişkiler. Ankara. ODABAŞI, Y. (2000). Müşteri İlişkileri Yönetimi. İstanbul: Sistem Yayıncılık. FOSTER, T. (1997). Müşteri Memnuniyetinin 101 Yolu. İstanbul: Alfa Yayınları. PELTEKOĞLU, F. (1998). Halkla İlişkiler Nedir? İstanbul: Beta Basım. BÜLBÜL, R. (1998). Halkla İlişkiler. Konya: Paragraf Dizgi ve Tasarım. − Kazancı, M. (2005). Kamuda ve Özel Sektörde Halkla İlişkiler. Turhan Yayınevi: Ankara REFERENCES COOPERATIVE INSTITUTIONS Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. PROGRAM OUTCOMES 1 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. X X X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 162 Business and Social Security Law DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE II.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT Weekly Course hours Length of Training 2 2X14=28 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 62 Total 3X30=90 ECTS Credit (1 credit=25-30 hours=1 module) 2 3 To teach the basic concepts, application fields, individual contracts and collective bargaining, the development and application of social security system in Turkey. To be able to evolve the business and social security-related issues. Week Modules/Content/Subjects 1 The topic of Business law, birth and development 2 The basic principles of business law, resources, concepts 3 Description of the Job contract, the legal nature 4 Type of job contract, business law, debts of the parties 5 Termination of employment contract and the results 6 Notice, severance pay and in bad faith 7 Unions (workers, employers and trade unions, public officials) 8 Midterm exam 9 Collective bargaining, strikes and lockouts 10 Social security law 11 Insurance types 12 Unemployment insurance 13 Individual pension insurance 14 General Health Insurance 15 Final Exam Environment Equipment Classroom Methods/Description/Suggestions Evaluation Method Workplace Type Percentage (%) Midterm Exam Essay 50 Final Exam Essay 50 Project COURSE EVALUATION LECTURER Öğer.Gör.Tanju Uygur REFERENCES − − − − − COOPERATIVE INSTITUTIONS Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. İş Kanunları (Akyürek, E.) Yeni İş Kanunu 5502 sayılı Sosyal Güvenlik Kurumu Kanunu 5510 sayılı Sosyal Sigortalar ve Genel Sağlık Sigortası Kanunu Değişen mevzuat hükümleri (Resmi Gazete) PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X X LEARNING OUTCOMES 2 3 4 5 X X X X X X X 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES COURSE LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION LECTURER LECTURER REFERENCES COOPERATIVE INSTITUTIONS COURSE INFORMATION FORM TSH 164 Office Programs II Travel-Tourism and Entertainment Services Tourism and Travel Services II. Semester (Spring) Turkish Obligatory Area Elective X There is no prerequisite Individual Learning Time Weekly Course (Project, Length of Training Total hours homework, research, workplace trainig) 3 14 × 3 = 42 78 4 × 30 = 120 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 3 4 The objective of the course is to teach the students Microsoft Excel and Access Programs. Upon successful completion of this course, students will be able; 6- Make calculations in Excel. 7- Create tables and graphs. 8- Prepare the database. 9- Queries using Access program. 10- Forms and reports using Access program. Week Modules/Content/Subjects 1 General information about the course and the evaluation methods Introduction to Excel, worksheet area, entering data in a cell, 2 formatting cell, creating formulas, fx function 3 Conditional formatting, sorting and auto filtering of data, 4 Absolute and relative cells 5 “If” function 6 “Look up” function 7 Creating a chart 8 Midterm Exam 9 Access introduction to the basic concepts Database creation, data types, field properties, records, sorting, 10 filtering and formatting tables Statements of the assoicate 11 12 Prepared in Excel transfer database to Access, query preparation 13 Form and prepare a report 14 Project delivery, the repetition of the issues 15 Final Exam Environment Equipment Workplace Laboratory Computer, projector, printer Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm exam Application 30% Homeworks Application 10% Project Application 10% Final exam Application 50% Total 100% Oya Gündüz 1- İltir, C., (2008), Office 2007. İstanbul, Pusula Yayıncılık, 1. Baskı. 2- Balay, M., Timuçin, E. T., Çağlar, E., Şentürk, A. & Özkılıç, R. (2006). Bilgi Teknolojileri II. Ankara, Ekin Kitabevi. Software firms PROGRAM OUTCOMES 1 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. x LEARNING OUTCOMES 2 3 4 5 x x x x x x x 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 168 Quality Management Systems DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE II. Semester (Spring) Turkish Obligatory CATEGORY Area Elective x PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION LECTURER REFERENCES COOPERATIVE INSTITUTIONS Individual Learning Time (Project, Total homework, research, workplace trainig) 2 15 x 2 = 30 30 60 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 2 60 / 30 = 2 The meaning of Total Quality Management, content and applications to teach. 1- Create the infrastructure of the Quality Management System 2- Have information about the Quality Standards 3- Use the Quality Standards 4 - Manage Process 5 - Make the analysis of the process Week Modules/Content/Subjects 1 General informations about course scope, operation and evaluation. 2 Define About Concepts 3 What’s Total Quality Management? 4 Pioneers of Total Quality 5 Corporate Culture and Quality 6 Teamwork and Quality 7 Repetition 8 Midterm Exam 9 Quality and Leadership 10 Quality and Planning 11 Quality Standards 12 Quality and Cost Relationship 13 Data Evaluation 14 Repetition 15 Final Exam Environment Equipment Workplace Classroom Computer and projector Methods/Description/Suggestions Evaluation Method Type Percentage (%) Essay/ Test Case Studies and Presentation %20 Essay/ Test Midterm %30 Essay/ Test Final Exam %50 Total 100 Gözde Kubat e-mail: [email protected] Tel: 0312 246 66 66/ 1140 − TKY (Şimşek, T.) − Kalite Yönetiminde ISO 9000 Uygulamaları (Peşkircioğlu, N.) − TK (Kavrakoğlu, İ.) Weekly Course hours Length of Training Public and private sector organizations, universities, industry chambers. PROGRAM OUTCOMES 1 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. x x LEARNING OUTCOMES 2 3 4 5 x x 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 251 Human Resources Management Travel-Tourism and Entertainment Services Tourism and Travel Services III.Midterm Turkish Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES COURSE LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION LECTURER REFERENCES COOPERATIVE INSTITUTIONS Individual Learning Time Weekly Course (Project, Length of Training Total hours homework, research, workplace trainig) 2 15 × 2 = 30 60 3 × 30 = 90 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 2 3 The objective of the course is to get students to understand the function of HRM and to provide them the ability to solve problems they might encounter within an organization. Morover after this introductory level course on HR, students are expected to do further research and development on the subject. 1. At the end of the semester, students are expected to gain necessary knowledge and skills to manage the processes succesfully by playing a major role in the performance of the HRM department. 2. Moreover they will gain knowledge and skills to increase both the organization performance and employee satisfaction at the same time. Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Modules/Content/Subjects Introduction of Human Resources Management and Basic Terms Job Analysis and Job Descriptions Human Resources Planning Recruitment and Selection, Orientation Job Evaluation and Job Evaluation Methods Emplyee Training and Devolopment Career Management MIDTERM EXAM Salary Mangement and Accounting Methods Providing Employee Motivation Discipline at HRM Performance Appraisal Employee and Employer Relations Employee Health and Job Safety FINAL EXAM Environment Classroom Methods/Description/Suggestions Evaluation Method Type Midterm Exam Essay/Test Quizzes Essay/Test Final Exam Essay/Test Workplace Percentage (%) %40 %10 %50 100 Total Ass.Prof. Hakan TURGUT 1) SABUNCUOĞLU, Zeyyat (2000), İnsan Kaynakları Yönetimi, Bursa, Ezgi Kitapevi. 2) YILMAZER, Aydın; EROĞLU Cemal (2008), Meslek Yüksekokulları için İnsan Kaynakları Yönetimi, Ankara, Seçkin Kitapevi. 3) Yüksel, Öznur (2007), İnsan Kaynakları Yönetimi, Ankara, Gazi Kitapevi. 4) ÜNSALAN, Erdal; ŞİMŞEKER, Bülent (2006), İnsan Kaynakları Yönetimi, Ankara, Detay Yayıncılık. Commercial and business institutions, and firms. PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 LEARNING OUTCOMES 2 3 4 5 X X X X X X 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIRONMENT AND EQUIPMENT COURSE EVALUATION COURSE INFORMATION FORM TSH 252 Environmental Protection Travel-Tourism and Entertainment Services Tourism and Travel Services 4. Semester (Spring) Turkish Obligatory Area This course has no prerequisites Weekly Course Length of Training hours REFERENCES COOPERATIVE INSTITUTIONS Individual Learning Time (Project, homework, research, workplace trainig) Total 2 2 X 14= 28 32 2 X 30= 60 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 2 2 The purpose of this course is to provide students environmental consciousness. Especially students will aware of environmental destructions on natural and cultural resources at the end of the consciousness and unconsciousness tourism development and to decrease this environmental destructions at minimum as a working indivudual life “what can you do?” Students who succeed in this course: 1. have knowledge of students about general environmental problems, 2. have knowledge of international environmental protection effort and policy about environmental problems. 3. have knowledge of social, economics and environmental effects of tourism, 4. learn sustainable tourism principles within the context of sustainable development, 5. learn ecotourism principles and to work in tourism business with these approaches. Week Modules/Content/Subjects 1 Global environmental problems 2 Global changes, ozone layer depletion 3 Flora-fauna, water and forest ecosystems 4 Environmental problems in tourism 5 Social, economics, cultural and environmental effects of tourism 6 Air pollution; visual pollution and noise pollution in tourism 7 Solid waste and liquid waste 8 MIDTERM 9 International environmental policy and tourism 10 sustainable development and sustainable tourism 11 Ecoturism and ecotourism activities in Turkey Presentation of students project 12 13 Presentation of students project General Evaluation of environmental problems 14 15 Final Exam Environment Equipment Classroom Computer and projector Methods/Description/Suggestions Evaluation Method Type Midterm Exam Assay Project Oral Final Exam LECTURER Elective x Assay Workplace Percentage (%) 35 20 45 Total 100 Assoc. Prof. Nazmiye Erdoğan, Phone : (312) 2466666 / 6718, E-mail: [email protected] 1. Nazmiye Erdoğan (2003) Çevre ve Ekoturizm, Erk Yayıncılık, Ankara. 2. Nazmiye Erdoğan (1997) Çevre Sorunları Çözümler ve Öneriler, Doruk Yayınevi, Ankara. 3. Victor T.C. Middleton and Rebecca Hawkins (1998), Sustainable Tourism, A marketing Perspective, B&H , Oxford. 4. Erlet Cater and Gwen Lowman (1996) Ecotourism, Wiley Publishers. Betty Weiler and Michael Hall (1992) Special Interest Tourism, Belhaven Press, London. Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X X LEARNING OUTCOMES 2 3 4 5 X X X X X X X X X X X COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 253 Services Marketing Travel-Tourism and Entertainment Services Tourism and Travel Services III.Midterm Turkish Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES COURSE LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION TEACHING ENVIROMENT AND EQUIPMENT COURSE EVALUATION LECTURER LECTURER Weekly Course hours 3 Course Credit 3 Individual Learning Time (Project, Length of Training homework, Total research, workplace training) 3X15=45 75 4X30=120 ECTS Credit (1 credit=25-30 hours=1 module) 4 The main purpose of this lecture is, gaining marketing principles and having ability to use them . 1-To familiarize students about marketing concept. 2-Recognition of services marketing mix. 3-To explain about marketing research. Week Modules/Content/Subjects 1 Introduction to services marketing 2 Introduction to services marketing 3 Marketing information system 4 Market 5 Product 6 Pricing of services 7 Pricing of services 8 Midterm Exam 9 Distribution in service industry 10 Distribution in service industry 11 Promoting services 12 Promoting services 13 Marketing research 14 Marketing research 15 Final exam Environment Equipment Workplace Classroom Methods/Description/Suggestions Evaluation Method Type Percentage (%) Midterm Exam 30 Quiz 30 Final Exam 40 Total 100 Ass.Prof.Şükran Öktem Yükselen, C. (2010). Pazarlama, 8. Baskı, Ankara: Detay Yayıncılık.Lovelock, C. ve J. Wirtz. (2011). Services Marketing, Seventh Edition, New Jersey: Pearson Education, Inc. REFERENCES COOPERATIVE INSTITUTIONS Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 LEARNING OUTCOMES 2 3 4 5 x x x x x x x x x x 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 255 Commercial Law DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE III.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES Weekly Course hours Length of Training 2 2X14=28 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 62 Total 3X30=90 ECTS Credit (1 credit=25-30 hours=1 module) 2 To teach the basic concepts of trade law. 3 KEY LEARNING OUTCOMES AND QUALIFICATIONS 1- To be able to explain the concept of commercial law and basic information. 2- To be able to have basic knowledge about business corporations and ordinary partnership. 3- To be able to explain concept of negotiable instruments and components. Week Modules/Content/Subjects 1 The Concept of Commercial Law The Commercial Enterprise, Definition of Commercial Enterprise, Elements of a Commercial Enterprise, 2 Commercial Transactions 3 Merchant, Consequences of Being a Merchant 4 Trade Name, Enterprise Name, Trade Mark 5 Commerce Registry, Current Accounts 6 Commerce Registry, Current Accounts 7 Procurator Negotiorum and Other Commercial Authorization CONTENT AND 8 Midterm exam DISTRIBUTION 9 Unfair Competition 10 Unfair Competition Partnership Concept, Definition and Elements of Partnership, General Partnership: Formation, 11 Operation, Termination 12 Limited Partnership: Formation, Operation, Termination Joint Stock Corporations: Formation, Operation, Termination, Limited Liability Company: Formation, 13 Operation, Termination 14 Negotiable Instruments: Definition, Components; Bill of Exchange, Promissory note, Check 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Methods/Description/Suggestions Evaluation Method Type Percentage (%) Project COURSE EVALUATION Midterm exam Essay 50% Final Exam Essay 50% LECTURER Tanju Uygur REFERENCES − − − − − COOPERATIVE INSTITUTIONS Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. Kara Ticaret Hukuku Dersleri (Arslanlı, H.) Ticaret Hukuku dersleri (Karayalçın, Y.) Ticaret Hukuku (Kayıhan, Ş.) Ticaret Hukuku (İmregün, O.) Türk Ticaret Kanunu (Resmi Gazete) PROGRAM OUTCOMES 1 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 2 LEARNING OUTCOMES 3 4 X X 5 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 256 Managing Travel Enterprises DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM IV. Term (Spring) LANGUAGE Turkish CATEGORY Obligatory Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES COURSE KEY LEARNING OUTCOMES AND QUALIFICATIONS Weekly Course hours Length of Training Individual Learning Time (Project, homework, research, workplace training) Total 3 14X3=42 108 30X5=150 Course Credit ECTS Credit (1 credit=25-30 hours=1 module) 3 5 To teach the key concepts, processes, and functions that are involved in management and organization, and to prepare students about managerial thinking and it’s environment are the main objectives of this course. 1. Evaulates the management theories and coss-examine them. 2. Can resolve the relation of mangement approaches with political, economical and social structures. 3. Has information about organization structures and organization culture. 4. Can manage the issues such as conflict, time crisis management and stres. 5. Learns the contemporary management approaches in travel companies. Week CONTENT AND DISTRIBUTION TEACHING ENVIROMENT AND EQUIPMENT Modules/Content/Subjects 1 Basic Concepts About Travel Companies and Introduction 2 Management Concept in Travel Companies 3 The Evaluation of Management Theories 4 Management Process and Functions in Travel Companies 5 Communication in Travel Companies 6 Time Management in Travel Companies 7 Mid Term Exam 8 Stress Management in Travel Companies 9 Crisis Mangement in Travel Companies 10 Conflict and Conflict Management in Travel Companies 11 Contemporaray Management Approaches in Travel Companies 12 Contemporaray Management Approaches in Travel Companies 13 Team Management in Travel Companies 14 Final Exam Environment Equipment Workplace Classroom Methods/Description/Suggestions Evaluation Method COURSE EVALUATION LECTURER Type Percentage (%) Midterm Exam Writing 40 Quiz Writing 10 Final Exam Writing 50 Total LECTURER REFERENCES 100 Asst.Prof. Hakan TURGUT 1. Sökmen, A. (2010). Yönetim ve Organizasyon. Ankara: Detay Yayıncılık 2. Robbins, S. P. & Coulter M. (2009). Management. New Jersey: Pearson Prentice Hall. 3. Hitt, M.A. & at all. (2005). Management. New Jersey: Pearson Prentice Hall. 4. Koçel, T. (2006). Yönetim ve Organizasyon. İstanbul: Beta Basın Yayın.5. Can, H. (2002). Yönetim Organizasyon. Ankara: Siyasal Kitabevi. COOPERATIVE INSTITUTIONS Hotels, Motels, Ministry of Culture and Tourism, Various Management Companies. PROGRAM OUTCOMES 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. The skill of adopting the theoretical information in practice. The skill of managing the process that meet the requirements. The skill of working teams, even including inter disciplinary studies. The skill of defining and solving vocational problems in practice. The consciousness of vocational ethics and responsibilities. The consciousness of life long learning and the skill of realizing life long learning. The skill of having information about sector problems. The skill of interpreting and practicing the legal regulations. The skill of effective communication. The skill of adopting the communication, information technologies and other technologies. The skill of planning and practicing vocational processes. The skill of vocational self-confidence The skill of having entrepreneurship personality. The skill of comprehending, accepting and practicing cultural and social responsibilities. COURSE LEARNING OUTCOMES 1 2 3 4 5 X X X X X X X X x X COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 258 Legal Aspects of Tourism DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE IV.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES Weekly Course hours Length of Training 2 14X2=28 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 32 Total 30X2=60 ECTS Credit (1 credit=25-30 hours=1 module) 2 2 The goals of this course are to identify the key concepts of law, to explain the legal contracts on organizations, and to describe the aspects of the tourism and hotel management due to laws. KEY LEARNING OUTCOMES AND QUALIFICATIONS 1-Basic rules of law be able to use accurate and place. 2-To provide the tourism and hotel management in the implementation of the concept of law 3-Understanding of the applicability of legal contracts. Week Modules/Content/Subjects The Basic concepts of Law 1 2 The aspects and sources of Tourism Law 3 The birth of Tourism law, development, basic concepts related to tourism 4 Tourism qualifications and resources of law 5 Tourism organizations (national and international) 6 Legal arrangements for travel agencies 7 Tourism Promotion Act CONTENT AND 8 Midterm Exam DISTRIBUTION 9 Because of legal regulations concerning tourism 10 Cultural and Natural Heritage Conservation Act 11 Professional Tourist Guide Regulations Tourist's rights and obligations 12 13 Tourism Facilities Regulation Tourism in the law of contracts 14 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Computer-Projection Methods/Description/Suggestions Evaluation Method Type Percentage (%) Project COURSE EVALUATION Midterm Exam Essay 50 Final Exam Essay 40 LECTURER Dr.Tulga Albustanlıoğlu REFERENCES Son Değişikliklerle Turzim Mevzuatı, T.Uygur-H.Turgut, Ankara, 2012, Siyasal Yayınevi COOPERATIVE INSTITUTIONS Travel Agencies, Ministry of Tourizm, Universities PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X 2 X X X X X X X X X LEARNING OUTCOMES 3 4 5 6 COURSE CODE AND TITLE DEPARTMENT PROGRAMME TERM LANGUAGE CATEGORY COURSE INFORMATION FORM TSH 260 Filing and Archive IV. Semester (Spring) Turkish Obligatory PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT OBJECTIVES KEY LEARNING OUTCOMES AND QUALIFICATIONS CONTENT AND DISTRIBUTION Individual Learning Time Weekly Course (Project, Length of Training Total hours homework, research, workplace trainig) 3 14 × 3 = 42 78 4 × 30 =120 Ders Kredisi AKTS Kredisi (1 Kredi=25-30 Saat=1 Modül=1 Kredi) 2 4 Introduction to filing procedures and archieve applications. Characteristics of proper filing system. Principles, auxiliary equipments and supplies. 1- Filing systems can recognize 2- Can filing 3- May archiving 4- Knows document flow 5-Will record the incoming-outgoing documents, embezzlement book use, Week Modules/Content/Subjects Explaining aims and contents of the course, filing definition and its 1 aim 2 The importance and properties of filing 3 Filing process 4 File classification systems 5 File classification systems 6 Setting up a filing system 7 Properties of a filing system 8 MIDTERM 9 Documents subject to filing, hardware used in filing 10 Document flow Document types, Evrak türleri, incoming – outgoing documents, 11 registering documents Sending, posting and destruction of document 12 14 COURSE EVALUATION LECTURER Elective X - 13 TEACHING ENVIRONMENT AND EQUIPMENT Area Environment Classroom Archiving, its aim and importance Archiving process, properties of the archiving system and the choice of archiving location Equipment Workplace Computer, projector Methods/Description/Suggestions Evaluation Method Type Midterm Exam Essay/Test Final Exam Essay/Test Homeworks Essay Percentage (%) %40 %40 %20 Total LECTURER REFERENCES COOPERATIVE INSTITUTIONS 100% Menekşe Öztoprak - Dosyalama ve Arşivleme Teknikleri (İslam,Y;) - Dosya ve Arşiv Yönetimi (Altınöz, M;) - Büro Yönetimi Kavramlar ve İlkeler, (Topaloğlu, M; Koç, H;) - Büro Yönetimi ( Başpınar, N; Bayramlı, Ü;) - Çağdaş Büro Yönetimi (Tengilimoğlu, D; Tutar, H;) Places which the students communicate, make researches, make observations, and make applications about the subject; civil society organizations; private and public sector organizations and other commercial businesses. PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 LEARNING OUTCOMES 2 3 4 5 x x x x x 6 COURSE INFORMATION FORM COURSE CODE AND TITLE TSH 262 Tourism Destinations DEPARTMENT Travel-Tourism and Entertainment Services PROGRAMME Tourism and Travel Services TERM LANGUAGE IV.Midterm Turkish Obligatory CATEGORY Area Elective X PREREQUISITIES LENGTH AND DISTRIBUTION CREDIT Weekly Course hours Length of Training 3 14X3=42 Course Credit Individual Learning Time (Project, homework, research, workplace trainig) 108 Total 30X5=150 ECTS Credit (1 credit=25-30 hours=1 module) 3 5 Issues related to the management and marketing of tourism attraction areas to train students in the region within OBJECTIVES the framework of the logic of the development of tourism qualifications to gain hands-on approach. 1-What features of tourism, and which carries out the balance of power in the competitive market to interpret that. KEY LEARNING 2-tourism zones and regional planning approaches illustrate the concern. OUTCOMES AND 3-cities and resort areas to learn the stages of the marketing and management. QUALIFICATIONS 4-Regional co-operation between actors in terms of development and discuss examples of joint working. 5-common framework for the marketing analyzes. Week Modules/Content/Subjects 1 Destination definition, characteristics, types, 2 Explore and destinations amenities 3 Destination Management Elements: Local authorities 4 Destination Management Components: Civil Society and Local Community 5 Destination Marketing Elements 6 City as a tourist product 7 Urban Marketing CONTENT AND 8 Midterm Exam DISTRIBUTION 9 Resort Marketing 10 Out of Region Marketing of destination 11 Planning-Coordination and Communication 12 Internal Marketing of destination region 13 Destination Marketing Control Factors: The Destination Loyalty, Satisfaction 14 Control Factors of Destination Marketing: Destination Quality 15 Final Exam Environment Equipment Workplace TEACHING ENVIRONMENT AND EQUIPMENT Classroom Computer-Projection Methods/Description/Suggestions Evaluation Method Type Percentage (%) Project COURSE EVALUATION LECTURER REFERENCES COOPERATIVE INSTITUTIONS Midterm Essay 50 Final Essay 50 Dr. Tulga Albustanlıoğlu Papatheodorou, A. (2007), Managing Tourism Destinations, Morgan,N., Pritchard,A. and Pride R. (2004), Destination Branding, Butterworth-Heinemann. Özdemir, G. (2008), Destinasyon Pazarlaması, Detaya Yayıcılık. Schaumann (2004), The Guide to Successful Destination Management, Wiley. Travel Agencies, Minsitry of Tourism and Culture, Universities PROGRAM OUTCOMES 1. The knowledge of tourism and tourism business. 2. The knowledge of accounting systems and documents in the travel agencies. 3. The knowledge of history and geography of Turkey and the ability of explaining these to the tourists. 4. The knowledge of tourism and environment relationship and related environmental protection applications 5. The knowledge of good manner and ethic values, the ability of behaving accordingly. 6. The knowledge of legal rules of tourism and travel agencies. 7. The knowledge of preparing new package tour programmes. 8. The knowledge of preparing manually and computerized airline tickets. 9. The knowledge of all operations in the travel agencies. 10. The knowledge of planning and suplying all kinds of services to the tourism consumers supplied by the travel agencies. 11. The ability of operation of every kind of travel management. 12. Communucating between relation departmens. 13. The ability of professional speaking in Turkish and at least two foreign languages. 14. The knowledge of the establishment of the republic and Atatürk's principles and revolutions. 1 X 2 LEARNING OUTCOMES 3 4 5 X X X X X X X X X X X X X X X X 6 Title of Course Basic English I Code of Course ENG 127 Type of Course Compulsory Level of Course Associate Year of Study 1 Semester/Trimester 1 Number of ECTS 5 Name of Lecturer(s) Başkent University English Language Department Course Learning Outcomes LO1. learn basic grammatical structures LO2. build up basic reading and listening skills LO3. write informal paragraphs and letters LO4. learn vocabulary to such an extent as to communicate at a basic level Mode of Delivery (Faceto-face, distance learning) Prerequisites and Corequisites Recommended Optional Programme Component The mode of delivery of this course is Face to face. There is no prerequisite or co-requisite for this course. None. WEEK 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Course Contents Recommended or Required Reading Planned Learning Activities and Teaching Methods Assessment Methods and Criteria TOPICS Unit 1: “I/my/you/ your (pronouns) Unit 1: “Where are you from?I’m from ….. Unit 1: Countries, Nationalities, Numbers Unit 2: “he’s/she’s/ his/her/a/ an Unit 2 to be / I/ you all forms, the alphabet Unit 3 Plural nouns / to be/ we/you/they (all forms) Unit 3 Subject pronouns / possessive adjectives Revision Unit 4 there is / there are (affirmative and negative) Unit 4 there is/there are (questions) Unit 5 Present Simple I/you/we / they (all forms) Unit 5 Likes, dislikes, music, sport, food vocabulary Unit 6 Adverbs of frequency Unit 6 Present Simple “he, she, it” all forms Stuart McKinlay, Jenny Parsons Success Beginner Students’ Book and Workbook. Pearson Longman; 1st edition Additional self-study materials are suggested This course consists of Integrated skills-eclectic teaching methods and techniques (Lecture, individual and group-work tasks and activities, in-class project work, mini presentations and written assignments) 1 Midterm, 1 Final Exam, Class participation and assignments Language of Instruction English Work Placement None. PROGRAM OUTPUT\LEARNİNG OUTPUTS Grasp the meaning of language structures and functions and use them accurately and appropriately Develop sub-skills of reading, listening, writing and speaking for general English communication Develop sub-skills of reading, listening, writing and speaking for academic English communication Write unified and coherent academic paragraphs and essays Recognize and understand a range of academic English vocabulary, applying knowledge of word structure, related words, word roots, derivations and borrowings Recognize and understand a range of general English vocabulary, applying knowledge of word structure, related words, word roots, derivations and borrowings Learn and apply the techniques and strategies of translation in Turkish and English Comprehend the texts that are related to their field of study and expand their field specific vocabulary knowledge Improve skills of reading, listening, writing and speaking by familiarizing the students LO1 X X X LO2 X LO3 LO4 X X X X X X X with TOEFL IBT question types Develop necessary language and skills in order to make an effective presentation Title of Course Basic English II Code of Course ENG 128 Type of Course Compulsory Level of Course Associate Year of Study 1 Semester/Trimester 2 Number of ECTS 5 Name of Lecturer(s) Başkent University English Language Department Course Learning Outcomes Mode of Delivery (Face-to-face, distance learning) Prerequisites and Corequisites Recommended Optional Programme Component Course Contents Recommended or Required Reading LO1. learn basic grammatical structures LO2. build up basic reading and listening skills LO3. write informal paragraphs and letters LO4. learn vocabulary to such an extent as to communicate at a basic level The mode of delivery of this course is Face to face. There is no prerequisite or co-requisite for this course. None. WEEK 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. TOPICS Unit 7 “can/can’t /have to/ has to” Unit 7 adjectives /adverbs, reading, listening, vocabulary Unit 8 Present Continuous (affirmative) (negatives and questions) Unit 8 verbs for free time activities, reading, listening Unit 9 to be: was/were (all forms) Unit 9 seasons, colours, electronic equipment Unit 9 reading, listening, vocabulary Revision Unit 10 Past simple (affirmative, regular verbs) Unit 10 reading, listening, vocabulary, writing Unit 11 Past simple (negative and short answers) (regular, irregular) Unit 11 reading, vocabulary, listening, writing Unit 12 Questions “where, why, how much who, what when” Unit 12 this, that, these, those, reading, writing, listening Stuart McKinlay, Jenny Parsons Success Beginner Students’ Book and Workbook. Pearson Longman; 1st edition Additional self-study materials are suggested Planned Learning Activities and Teaching Methods Assessment Methods and Criteria Language of Instruction Work Placement This course consists of Integrated skills-eclectic teaching methods and techniques (Lecture, individual and group-work tasks and activities, in-class project work, mini presentations and written assignments) 1 Midterm, 1 Final Exam, Class participation and assignments English None. PROGRAM OUTPUT\LEARNİNG OUTPUTS Grasp the meaning of language structures and functions and use them accurately and appropriately Develop sub-skills of reading, listening, writing and speaking for general English communication Develop sub-skills of reading, listening, writing and speaking for academic English communication Write unified and coherent academic paragraphs and essays Recognize and understand a range of academic English vocabulary, applying knowledge of word structure, related words, word roots, derivations and borrowings LO1 X LO2 LO3 LO4 X X X X X X Recognize and understand a range of general English vocabulary, applying knowledge of word structure, related words, word roots, derivations and borrowings Learn and apply the techniques and strategies of translation in Turkish and English Comprehend the texts that are related to their field of study and expand their field specific vocabulary knowledge Improve skills of reading, listening, writing and speaking by familiarizing the students with TOEFL IBT question types Develop necessary language and skills in order to make an effective presentation X X X X Course name Course Code Type of Course (Elective,Compulsory) Course Level (Associate, License , Master's Degree, Doctorate) Year Semester ACTS Credit Teaching staff Learning Outcomes Course Delivery Format (Face to face, Distance Education , etc.) Course Prerequisites (Terms of spouse) Turkish-I TURK 101 Compulsory License 1 1 2 Arif Ay Özden Apaydın LO1. Enable students to use their native language adequately and properly LO2. Make students to think on a topic thoroughly; teach them to convey their thoughts written or spoken in a rational, simple, unique and effective way LO3. Bring students in benefiting from various reasources and evaluating the information, LO4. Get students adopt listening, criticizing, planned thinking, respecting to the thoughts and speaking in front of public habits LO5. Understand the importance of listening and reading in being successful and gaining knowledge; LO6. Includes objectives of to direct the student to be a good listener and reader. Face to face No Recommended Courses No 1 Dissemination and introduction of the Turkish 101 course program (Aims, principles, content, teaching methods, attendance and exam scores distribution) Definition of language, languages, language, emotion, thought, culture relations Native language consciousness, the place of language in society. 2 Turkish as a language among the world languages Historical periods of Turkish, development and current status Turkish phonetic features 3 Contents of the Course The importance of effective use of language (care and accuracy in using and choosing words) Written and oral communication (similarity, differences) 4 5 6 What is communication? What is the text as a communication tool? The structure of the text, Paragraph writing exercises (basic idea) Text types and forms of expression (informative texts through examples) Composition study What are the criterias to be a text? Coherence elements (linguistic, grammatical bonds): Conjunctions, pronouns, reductions, lexical ties Consistency (semantic-logical links): explanations that establish rhetorical structures, cause and effect, condition, purpose, contrast, and so on. Essay writing rules 7 8 9 Compulsory or Recommended Readings Teaching Methods and Techniques Assessment Methods and Criteria Language of Instruction Internship / Application Basic concepts of composition (plan, paragraph, basic and side message) Text production stages (objective setting, discourse design, creating ideas, set the network of concepts) Sentence and paragraph information, kinds of paragraph Paragraph work Types of texts (literary texts through examples) Composition study Speech disorders Spelling and punctuation Paragraph work Reading, active reading methods Text analysis (topic, main and side messages, theme, background, perspective) The ways of thinking development Text production phases and the application Paragraph work Text types Forms of expression Summarizing Text analysis (the repetition of the subject, exam preparation) Essay writing Üniversiteler İçin Türk Dili ve Kompozisyon, Başkent Üniversitesi Yayınları (2012), Ankara. Türk Dil Kurumu Yazım Klavuzu, TDK.Yayınları: (2008), Ankara. Türkçe Sözlük, TDK.Yayınları (2006), Ankara. Lectures, Question & Answer, Presentation, Education and Practice 1 Midterm, Homework , 1 Final Turkish No Course name Course Code Type of Course (Elective,Compulsory) Course Level (Associate, Degree, Bachelor’s Degree , Master's Degree, Doctorate) Year Semester ACTS Credit Teaching staff Learning Outcomes Course Delivery Format (Face to face, Distance Learning , etc.) Course Prerequisites (Terms of spouse) Recommended Courses Turkish-II TURK 102 Compulsory Bachelor’s Degree 1 2 2 Arif Ay Özden Apaydın LO1. Provide adequate and proper use of the student's native language, LO2. Make student think on a topic thoroughly, and teach oral and written transfer of their thinking in a rational, simple, unique and effective way. LO3. Develop skills to benefit from a variety of sources and evaluation of datas. LO4. Develop skills of listening, critical thinking, structured thinking, respecting to different ideas and skills of public-speaking LO5. Develop importance of listening and reading in being successful and gaining knowledge; LO6. Includes objectives to direct the student to be a good listener and reader. Face to face No No 1 2 3 Contents of the Course 4 5 6 Semester program and presentation of books Summarizing first semester planning and distribution of presentation topics information about petitions,report, autobiography and petition applicaton Information about autobiography Presentation Petition application What is Speech? Importace of speaking in our lives Principles of oratory Factors affecting speech (ambiance, listener, speaker characteristics) Presentation information about the story of the situation and analysis of the situation Report about the information Presentation Texture and pattern of speech (voice, pronunciation, expression characteristics) Prepared and unprepared speech Presentation Speech plan (introduction, discussion, conclusion sections) Converting plan in to speech text Oral expression types Presentation Listening, listening types and techniques Text analysis (through listening) Presentation Comparison of the two texts on the same subject from different perspectives Presentation Essay writing exercises Public speaking Presentation 7 8 9 Compulsory or Recommended Readings Teaching Methods and Techniques Assessment Methods and Criteria Language of Instruction Internship / Application Essay writing exercise (lecture disorders) controversial meetings Presentation Petition exam Introduction of literary genres (short stories, poetry, novels, theater, etc). Information about the story of the event and the event story analysis Presentation Information on final exam, exam preparation Presentation Üniversiteler İçin Türk Dili ve Kompozisyon, Başkent Üniversitesi Yayınları (2012), Ankara. Türk Dil Kurumu Yazım Klavuzu, TDK.Yayınları: (2008), Ankara. Türkçe Sözlük, TDK.Yayınları (2006), Ankara. Lectures, Question & Answer, Presentation, Education and Practice 1 Midterm, Homework , 1 Final Turkish No COURSE UNIT CODE COURSE UNIT TITLE COMPULSORY/ ELECTIVE LABORATORY+PRAC TİCE (HOUR) ECTS Principles of Atatürk and History of Compulsory 2+0 2.0 Turkish Revolution I Principles of Atatürk and History of Revolution I course, outlined the qualifications of the Ottoman Empire, the internal and external reasons of the collapse of the Empire, PROFİLE OF THE PROGRAMME the policies of the Western industrialized states against the Ottoman Empire in the 19th century also the national dimension of the war of independence and the development of compulsory causes of war are described in detail. The aim of this course is to educate future generations with the qualifications of PURPOSE patriotic and civilized. ATA 201 LANGUAGE OF INSTRUCTION TYPE OF COURSE UNIT LEARNING OUTCOMES OF THE COURSE UNIT Turkish Compulsory Course At the end of this course, the student will be able to; 1.Explains Principles of Atatürk and main concepts related to Revolution history. 2. Explains the concepts of Reform/Revolution. 3. Describes the concept of National Forces. 4.Explains the concepts of Republic/Democracy. 5.Recognizes the concept of Ideology. 6. Explains the main points of the period related to Turkish War of Independence and foundation of the Turkish State. 7..Explains the developments at Ottoman Empire before Turkish Revolution. 8. Describes the World War I and its results. 9.Explains Turkish War of Independence. 10.Recognizes Turkish Revolution. 11 Remembers the mian principles of Turkish foreign politics. The mode of delivery of this course is Face to face There are no prerequisite or co-requisite for this course. MODE OF DELIVERY PREREQUISITES AND CO-REQUISITES COURSE CONTENT WEEK TOPICS Week 1 Ataturk's Principles and History of Revolution objectives of teaching courses, Revolution and Revolution concepts, ideas about Atatürk, the Turkish Revolution, the main features of the Turkish Revolution. Week 2 Internal and External Causes of the Collapse of the Ottoman Empire, Tanzimat and Constitutional Periods, Intellectual Movements in Constitutional Era Week 3 Tripoli, Balkan, I. World Wars and the Armistice. Week 4 The condition of the country against the occupation , Useful and Harmful Societies, The arrival of Mustafa Kemal to Samsun. Week 5 M. Kemal's decision-National Struggle, Amasya Circular, Erzurum and Sivas Congresses. Week 6 Amasya and Sivas Meeting, the Board of Representation to arrive in Ankara, The acceptance of National Pact. Week 7 The opening of National Assembly , internal revolts, their causes and consequences. Week 8 Turkish-Soviet relations, the Eastern Front, the Treaties of Moscow and Kars Week 9 MIDTERM EXAM Week 10 The Armenian Question, the Turkish-Armenian War and the Treaty of Gümrü Week 11 South Side-Ankara Agreement, the Western Front-I. İnönü, the London Conference, II. İnönü, Eskişehir-Kütahya Wars. Week 12 Battle of Sakarya, Mudanya Armistice. Week 13 The Treaty of Lausanne Week 14 Resolutions and Decisions of the Lausanne Treaty and evoluation of its decisions according to National Pact. RECOMMENDED OPTIONAL PROGRAMME There is no recommended optional programme component for this course. COMPONENTS In order to be successful fort his course student shouldn’t take: F1, F2, F, or Z TERMS AND CONDITIONS OF grades. COMPETENCE In this program, students must have a CGPA of at least 2.00 out of 4.00. ASSESSMENT AND GRADİNG PLANNED LEARNING ACTIVITIES AND TEACHING METHODS In this course grades are determined by a combination of. Mid-term notes, quizzes, and class assignments, applications. Mid-term and final evaluation of the system with the type of credit (exams, homework, practice, and so on) weights, the course instructor shall be notified by the head of the relevant department within the first two weeks of the period and announced by the relevant unit. Last assessment, the level of overall achievement of all students in the course, taking into account the course is determined by the academic staff member one of the following letter grades. Lecture, Discussion, Question & Answer, RECOMENDED OR REQUIRED READING 1-Atatürk, Söylev (Nutuk), I-II, Türk Dil Kurumu Yay., Ankara Üniversitesi Basımevi, Ankara 1974. 2-Türk İnkılâp Tarihi 1/2 Atatürkçülük, Yüksek Öğretim Kurumu Yayınları, Ankara 1997. 3-Salâhi S. Sonyel, Türk Kurtuluş Savaşı ve Dış Politika I, Türk Tarih Kurumu Basımevi, Ankara 1987. 4-Afet İnan, Türkiye Cumhuriyeti ve Türk Devrimi, Türk Tarih Kurumu Yay., Ankara, 1998 5- Şerafettin Turan, Türk Devrim Tarihi I./II. Kitaplar, Bilgi yayınevi, Ankara 1997. 6- Suna Kili, Atatürk Devrimi Bir Çağdaşlaşma Modeli, İş Bank. Kültür Yay., 6. Baskı, Ankara 1998. 7- Şevket Süreyya Aydemir, Tek Adam Mustafa Kemal 1922-1938, 3. Cilt, Remzi Kitabevi, 6. Basım, İstanbul 1978. 8Komisyon, Türkiye Cumhuriyeti Tarihi I, Atatürk Araştırma Merkezi, Ankara 2002. 9- Turgut Özakman, Şu Çılgın Türkler, Bilgi Yayınevi, Ankara 2005. 10İsmet İnönü Hatıralar, (Yayıma Hazırlayan: Sabahattin Selek), İkinci Basım, Bilgi Yayınevi, Ankara 2006. 11-Bernard Lewis, Modern Türkiye’nin Doğuşu, 2. Baskı, Türk Tarih Kurumu Yay., Ankara 1984. 12- Selahattin Tansel, Mondros’tan Mudanya’ya Kadar, Cilt: I; II; M. E. B. Yayını, İstanbul 1991. 13-Feroz Ahmad, Modern Türkiye’nin Oluşumu, 3. Basım, Kaynak Yayınları, İstanbul 2005. 14Lord Kinross, Atatürk, 18. Basım, Altın Kitaplar Yayınevi, İstanbul 2006. 15-Salih Bozok, Yaveri Atatürk’ü Anlatıyor, (Yayına Hazırlayan: Can Dündar), 7. Baskı, Doğan Kitapçılık, İstanbul 2006. 16-Hasan Rıza Soyak, Atatürk’ten Hatıralar, I-II., Yapı ve Kredi Bankası Yayınları, İstanbul 1973. 17-Kılıç Ali’nin Anıları, (Derleyen: Hulusi Turgut), 8. Baskı, Türkiye İş Bankası Kültür Yayınları, İstanbul 2007. 18Turgut Gürer, Atatürk’ün Yaveri Cevat Abbas Gürer, 3. Baskı, Gürer Yayınları, İstanbul 2007. 19-Yakup Kadri Karaosmanoğlu, Politikada 45 Yıl, 2. Basım, İletişim Yayınları, İstanbul 1984. COURSE UNIT CODE COURSE UNIT TITLE COMPULSORY/ ELECTIVE LABORATORY+PRACTI CE (HOUR) ECTS Principles of Atatürk and Compulsory 2+0 2.0 History of Turkish Revolution II In this course, the new Turkish State's efforts to gain a contemporary identity, a new state of existence, as well as the philosophy of Ataturk's Principles of Atatürk's core value system of thought, concepts and institutions, the cause-and-effect relationship PROFİLE OF THE PROGRAMME in detail to the present by examining the political, historical events, historical events, domestic and foreign policy tries to learn the students. ATA 202 PURPOSE LANGUAGE OF INSTRUCTION TYPE OF COURSE UNIT LEARNING OUTCOMES OF THE COURSE UNIT MODE OF DELIVERY PREREQUISITES AND CO-REQUISITES The aim of this course is to educate students who are loyal to their countries, nations, modern civilized generations Turkish Compulsory Course At the end of this course, the student will be able to; 1. Explain Principles of Atatürk and their importance. 2. Explain the effects of the developments that take place in Europe and Throughout the World on Turkish Republic. 3.Explains the effects and results of European and World politics on Turkey and the results of them. 4. Describe the effects of Capitalism/Emperialism on Turkey. 5.Explain the relations / problems between Turkey and its neighbours. 6.Explain the significance of Turkey in Europe and throughout the The mode of delivery of this course is Face to face ATA-102/202 "Atatürk's Principles and History of Revolution II" ATA-101/201 order to take this course "Principles of Atatürk and History of Revolution I" 1st Half year course to be taken. (Fall semester Spring semester classes can not be opened COURSE CONTENT WEEK TOPICS Week 1 Atatürk Period-Multi-Party System in Transition (Republican People's Party, the Progressive Republican Party, the Free Republican Party), abolition of the Caliphate) Week 2 Turkish Revolution Counter Revolution (Sheikh Said Rebellion, Delivery of Calm Act II. Period Establishment of the Independence Tribunals, Izmir assassination, Menemen Event) Week 3 Constitutional Movements in Turkey (1876 Constitution, the 1921 Law of Fundamental Organization, the 1924 Constitution, the 1961 Constitution, the 1982 Constitution) Week 4 The new Turkish State Formation u, Political Reforms, (Sultanate Kaldırılıması, Proclamation of the Republic, Abolition of the Caliphate) Week 5 Revolutionary Movements in the Field of Law, Education and Culture Revolutionary Movements (Law on Unification of Education, Letter revolution, Turkish History and Turkish Language Institutions Week 6 Revolutionary Movements in the social field (dervish lodges and retreats Off, Hats revolution, the Surname Law, Women's Rights, the International Measurement and Adoption of the figures), Revolutionary Movements Economic Area. Week 7 Revolutionary Movements in the social field (dervish lodges and retreats Off, Hats revolution, the Surname Law, Women's Rights, the International Measurement and Adoption of the figures), Revolutionary Movements Economic Area. Week 8 MIDTERM EXAM Foreign Policy of Turkey in the period of 1932-1938 (the Turkish-Soviet relations, the Turkish-Italian relations, Week 9 Turkish-German relations, the Turkish-British relations, Montreux Straits Convention, the Turkish-French Relations and Hatay problem) Week 10 After Atatürk's Turkey Turkey-İnönü Period Domestic and Foreign Policy, II. World War II, Week 11 Principles of Atatürk, the Turkish revolution on the complementary principles (National Independence, Sovereignty, National Union), Republicanism and Nationalism. Week 12 Populism, statism. Week 13 Secularism, the Reformist Week 14 Evaluation of the period, with related topics Documentary Screening RECOMMENDED OPTIONAL PROGRAMME There is no recommended optional programme component There is no COMPONENTS recommended optional programme component for this course. In order to be successful to this program students shouldn’t take: F1, F2, F, TERMS AND CONDITIONS OF COMPETENCE or Z . In this program, students must have a CGPA of at least 2.00 out of 4.00. The grades is determined by a combination of Mid-term notes, quizzes,and ASSESSMENT AND GRADING final exam and class assignments. Mid-term and final evaluation of the system with the type of credit (exams, homework, practice, and so on) weights, the course instructor shall be notified by the head of the relevant department within the first two weeks of the period and announced by the relevant unit. Last assessment, The final assessment is determined by the academic personnel by taking the level of overall achievement of all the students into consideration and identified through one of the following letters PLANNED LEARNING ACTIVITIES AND TEACHING METHODS RECOMENDED OR REQUIRED READING Lecture, Discussion, Question & Answer 1-Atatürk, Söylev (Nutuk), I-II, Türk Dil Kurumu Yay., Ankara Üni. Basımevi, Ankara 1974.2-Türk İnkılâp Tarihi 1/2 Atatürkçü lük, Yüksek ÖğretimKurumu Yayınları, Ankara 1997.3- Salâhi S. Sonyel,Türk Kurtuluş Savaşı ve Dış Politika II, Türk Tarih Kurumu Basımevi, Ankara 1986. 4- Komisyon, Olaylarla Türk Dış Politikası, Siyasal Kitabevi, Ankara 1996.5Şerafettin Turan, Türk Devrim Tarihi III./IV Kitaplar, Bilgi yayınevi, Ankara 1997.6- Suna Kili, Atatürk Devrimi Bir Çağdaşlaşma Modeli, İş Bank. Kültür Yay., 6. Baskı, Ankara 1998.7- Şevket Süreyya Aydemir, Tek Adam Mustafa Kemal 1922-1938, 3. Cilt, Remzi Kitabevi, 6. Basım, İstanbul 1978.8Komisyon, Türkiye Cumhuriyeti Tarihi II, Atatürk Araştırma Merkezi, Ankara 2002.9- Selim Deringil, DengeOyunu İkinci Dünya Savaşı’nda Türkiye’nin Dış Politikası,3. Baskı, Tarih Vakfı Yurt Yayınları, İstanbul 2003.10- İsmet İnönü Hatıralar, (Yayıma Hazırlayan: Sabahattin Selek), İkinci Basım, Bilgi Yayınevi, Ankara 2006.11- Bernard Lewis, Modern Türkiye’nin Doğuşu, 2. Baskı, Türk Tarih Kurumu Yay., Ankara 1984.12- Andrew Mango, Atatürk Modern Türkiye’nin Kurucusu, 4. Basım, İstanbul 2006.13-Feroz Ahmad, Modern Türkiye’nin Oluşumu, 3. Basım, Kaynak Yayınları, İstanbul 2005. 14Lord Kinross, Atatürk, 18. Basım, Altın Kitaplar Yayınevi, İstanbul 2006.15Osman Okyar, Mehmet Seyitdanlıoğlu, Fethi Okyar’ın Anıları: Atatürk, Okyar ve Çok Partili Türkiye, 3. Baskı, Türkiye İş Bankası Kültür Yayınları, İstanbul 2006.16- Salih Bozok, Yaveri Atatürk’ü Anlatıyor, (Yayına Hazırlayan: Can Dündar), 7. Baskı, Doğan Kitapçılık, İstanbul 2006. 17- Hasan Rıza Soyak, Atatürk’ten Hatıralar, I-II., Yapı ve Kredi Bankası Yayınları, İstanbul 1973.18- Kılıç Ali’nin Anıları, (Derleyen: Hulusi Turgut), 8. Baskı, Türkiye İş Bankası Kültür Yayınları, İstanbul 2007.19- Turgut Gürer, Atatürk’ün Yaveri Cevat Abbas Gürer, 3. Baskı, Gürer Yayınları, İstanbul 2007.20- Yakup Kadri Karaosmanoğlu, Politikada 45 Yıl, 2. Basım, İletişim Yayınları, İstanbul 1984.