we include - Europamundo
Transcription
we include - Europamundo
TOURS 2016/17 WWW.EUROPAMUNDO.COM 1 A WORLD OF TOURS AND NEW IDEAS FOR YOUR TRIP! THE HIGHEST GUARANTEE AND ASSURANCE BEFORE YOU BUY YOUR VACATIONS ARE VERY IMPORTANT! Your trip should be a success: a few days that you can really enjoy. This is an opportunity for you to experience our wonderful planet accompanied by our extremely professional team. Choose the best journey for you! What guarantee does Europamundo offer? WE ARE A JTB GROUP COMPANY: Europamundo is a company of the JTB group, the largest travel and tourism company in Asia. JTB was founded over 100 years ago and has always been characterized by its search for excellence in the travel industry. “Perfect moments always” is our motto and our commitment. WE ARE ONE OF THE LARGEST TOUR OPERATORS IN THE WORLD: Every year more than 125,000 people from 22 different countries are traveling with Europamundo. However this catalog has been designed especially for you, to meet the needs and travel preferences of visitors from India. WE ARE A MEMBER OF UNWTO: Europamundo is the only coach tour operator company in the world affiliated to UNWTO, a United Nations agency for tourism. Our company was accepted as our mission, vision and values are aligned with those of the UN World Tourism Organization. WE ARE A COMPANY AFFILIATED WITH WTTC (The World Travel and Tourism Council): Only most prestigious enterprises belong to this organization; where the world tourism leaders debate, analyze and behold the ways for tourism future. 2 A Holistic concept YOUR TRAVEL SATISFACTION IS OUR DUTY, VOCATION AND CHALLENGE. QUALITY AT THE BEST PRICE IS OUR MISSION AND OBJECTIVE. QUALITY IN THE PURCHASE SITUATION: Thanks to our on-line system we offer a very high level of information about our different tours. Our system provides all the information you require for you to know the exact product you are purchasing. We provide detailed information such as itineraries with timetables and duration of stages, pictures and videos of the places you will visit, destination specific guide books, tourist and climatological information and detailed information of the hotels that will be used. In our online system you can obtain an estimated budget of your trip and keep track of availability. However, Europamundo does not sell directly to the public. To secure a purchase situation without mistakes, we always work together with professional travel agencies, who can secure that flights, land arrangements, visas etc. are aligned and correct. So your final purchase always have to be done at a travel agency. QUALITY HUMAN QUALITY OUR GUIDES: Sharing smiles. The human quality is essential for you to feel welcome. On all our tours in Europe the guides are European and are especially chosen because of their vast knowledge of the region and their experience of the culture and countries of our travelers. On all our tours in Europe the guides are European and they have been selected for their in-depth understanding of India; its country, customs, way of life and philosophy. HOTELS: QUALITY We know how important hotels are on your trip. The hotels have been selected taking into consideration quality, price and location. Our hotels are located in the cities we visit. This means that you can easily explore the city on your own, you can add additional nights or return to the hotel later (or earlier) than specified in the itinerary. All hotels have public transport to the city center. SOME OF OUR HOTELS: AMSTERDAM- Mercure Amsterdam Airport (4*) BERLIN – Mercure City west (4*) BUDAPEST- Hotel Danubius Arena (4*) FLORENCE – Hotel Delta (4*) FRANKFURT: Hotel Dorint Main Taunus (4*) GRANADA : Hotel Alixares (4*) INNSBRUCK – Hotel Penz (4*) LISBON – Hotel Villa Rica (4*) LONDON – Holiday Inn Wimbledon (4*) MADRID – Hotel Barcelo Torre Arias (4*) MILAN – Hotel IH Lorenteggio (4*) MUNICH – Holiday Inn Messe (3* sup) PARIS – Courtyard Saint Denis (4*) PRAGUE- Hotel Duo (4*) ROMA – Hotel IHZ3 (4*) SEVILLE – Hotel TRH Alcora (4*) VALENCIA – Hotel Abba Acteon (4*) VENEZIA _ Hotel Albatros (4*) VIENNA – Park hotel Klostenbourg (4*) ZURICH – Ibis Zurich messe (3*) QUALITY IN THE ITINERARY: MEALS We know how important it is for some of our travelers to be able to dine at restaurants that provide cuisine from their own country. Our European circuits include a hearty European breakfast buffet. Dinners are usually not included (except on selected itineraries which include some evening meals) however, we always offer evening transfers to areas in the city with India food and several other restaurant options. This always gives you the possibility to choose food similar to you home country’s or to taste the local specialties. But do not forget savoring the local cuisine is also a way to experience the country and its culture. With Europamundo every option is available! Traveling by coach is not just to link major tourist spots. We travel by coach because it gives us the possibility to have en route stops in small towns and villages, go by the breathtaking roads with landscapes of great beauty, include locations that are less well known but enable you to really experience the destination you are traveling to and to better understand its people history and traditions. A trip with Europamundo is a journey of discovery! 3 Guarantees EUROPAMUNDO OFFERS THE FOLLOWING: sig h ts eein g GUARANTEED DEPARTURES: All the dates from our catalog are guaranteed. We never cancel! You can plan your vacations with complete confidence. t r LO D . ON ou N SAFETY, TRUST AND RELIABILITY ARE ESSENTIAL CORNERSTONES. LISB ON GUARANTEED PRICES: Pricing is fundamental, and ours are guaranteed. There will be no exploitative supplements (for taxes, fuel, gratuities/tips etc.). Our prices are reliable. . si gh tse ein g t ou YEAR ROUND DEPARTURES: Our program is very comprehensive, and in addition, the majority of our packages offer year-round departure dates! EMERGENCY PHONE NUMBER: We have an emergency telephone service that answers calls 24 hours a day, 365 days a year. r P AR IS. sight s e ei n g t ou r TRAVEL INSURANCE INCLUDED: All of our trips include basic insurance (which covers medical expenses in the event of illness or accidents, assistance and early return). TRAVEL AGENT SUPPORT: We help travel agents with the sales process by providing them with all the information they need on our website; with a preferential rate applying if they purchase a trip to gain a better understanding of the product they are offering. Our dedicated team will assist you with all of your needs. Our aim is to provide a most professional service for our clients. Europamundo does not sell to individual customers directly; all reservations must be made through a local travel agency. WITH US PARIS WE INCLUDE At night a transfer to the Montmartre District. Sit for dinner at your preferred restaurant in this lively district (Indian, chinese, Thai, International….) Funicular ride Boat ride along the Seine. At night a transfer to Gare du Nord neighborhood that is home of Paris ‘s Indian community. A wide variety of Ethnic cuisines wait for you. Climb to the second floor of the Eiffel Tower Sightseeing TOUR with local guide 4 LONDON WE INCLUDE At night a transfer to Soho. Sit for dinner at your preferred restaurant in this lively district (Indian, chinese, Thai, International….) Sightseeing TOUR with local guide (Parliament, the River Thames, The Tower of London, Buckingham Palace and the “changing of the Guard”. A customized trip - FLEXIBILITY Each person is different; every one of us has our own needs and preferences. At Europamundo, we believe that it is very important for you to be able to put together a trip that is tailored to your requirements. Our organized trips are unique in this respect. Flights: Our packages do not include flight bookings. We want you to be able to start at any point on the trip, to select the dates that are most convenient for you, to continue on your travels as long as you wish, and to begin at the most suitable airport for you. Upon arrival, a private transfer will be included for you to join our group. ADDITIONAL NIGHTS: You may add additional nights at the beginning or the end of the trip. In this way, you will have more time in Europe’s most famous cities (depending where you start or finish your trip). Paris and Prague Right in the mi ddle of trendy Montmartre, you’re in easy reach of mustsee sights like Sacre Coeur & the Moulin Ro uge. ROTATING TRIPS: Many of our trips are circular. When one trip ends another begins. This feature means that you can start your trip at any point on the tour – and for the same price too! In this way, you can choose the starting point that you like the most or the one that offers the most advantageous airfare. BREAKS DURING YOUR JOURNEY: Many of our tours operate every week, all year round. If you wish, you can contact our booking department and, for a small additional fee, you can take a break from the tour and return later on to continue your journey. This stop enables travelers to get to know a country better, to visit relatives or attend conferences, and so on. d n a l t o c S d n a d Englan ster went mon ic castles, skey, Explored ep ch Ness, tasted Whi Lo spotting at . rtan turned Ta PICK A SECTOR: It is an honor for us to that you wish to participate in our journey! We do not force anyone to buy the entire tour. With year-round prices that are always affordable (and which are automatically quoted on our system), you will be able to book just the part of the tour that you want – INCLUDING A SINGLE DAY ONLY! This feature gives our clients the possibility of joining any tour, at any time, and for whatever length of time they want. You can go on your own trip independently and include in it whichever part of our tour you like the best. A world of possibilities! ROME MADRID WE INCLUDE At night a transfer to the Gran Via area. Sit for dinner at your preferred restaurant in this lively district (Indian, chinese, Thai, International….) Sightseeing TOUR with local guide. Entrance to the BullRing “Las Ventas” Walking tour by the Retiro Park WE INCLUDE At night a transfer to the Esquilino Zone lively neighborhood where you can find Italian, Indian, Chinese and International food. At night a transfer to the Via Cavour Zone where you will find restaurants serving Italian, Indian, Chinese an International food. Sightseeing TOUR with local guide (Vatican City, Roman Colosseum) Entrance included to the Roman Colosseum Entrance included to St. Peters Basilica 5 PRICES OUR PRICES ARE VERY COMPETITIVE. WE ALSO OFFER ADDITIONAL DISCOUNTS: - Children under 3 years of age go FREE (they do not have the right to a seat in the coach or to a bed in the hotel). - Children from 3 to 8 years of age are entitled to a discount of 40% (with a minimum of one adult per child). - Children from 9 to 15 years of age are entitled to a 10% discount on the value of the trip. - Traveler over 65 years of age: 5% discount on the value of the trip. - Travelers on their honeymoon: During their trip we will provide a surprise gift! - “Repeaters”: Those who have already traveled with Europamundo in a previous year will receive a 5% discount. - Groups travelling on our regular tours: Please see our conditions for groups with a minimum of 12 people traveling. Our prices are very competitive. One of our duties is striving to achieve the best quality/price ratio in the market. When you compare prices remember: THE HOTELS are located in the cities to be visited. PRICES ARE GUARANTEED, and no form of additional supplement applies. GRATUITIES/TIPS are voluntary. If you feel that your guide and driver have done an impeccable job, you can choose to give a gratuity, but this is entirely your decision. Gratuities are never an obligation in Europamundo! OUR ITINERARIES are more comprehensive and visit more places along the way. They include most of the admission prices for the places visited. TRANSFER UPON ARRIVAL: When you arrive at the starting point of your trip, a transfer service will be waiting to take you to your hotel. IF YOU ARE TRAVELING ALONE, it is not necessary to pay a high single room supplement - you can book the “sharing” option and Europamundo will take the responsibility for finding a person of the same sex to share a room with you. If no other traveler fits these criteria, you will travel in a single room without paying any surcharge. TRIPLE ROOM DISCOUNT: For those wishing to stay in a triple room, we provide a discount of 5% per passenger (or a 15% discount for the third person). IF YOU HAVE TO CANCEL, our charges for trip modification or cancellation are very fair. Some companies make more of their profits from people that don’t travel than those who do! If you have to cancel due to a situation out of your control, no cancellation fees will apply (there will only be a charge for unused services that we cannot notify about the cancellation without 72 hours’ notice). OTHER ADVANTAGES OF EUROPAMUNDO INTERNATIONAL CIRCUITS: These tours have been specially designed for guests from India, however, on our coaches you will meet travelers who come from many other countries around the world. This will allow you not only to travel and learn from the places visited en route, but also through meeting your fellow passengers with whom you visit these places. 6 EUROPAMUNDO FOR SUSTAINABLE TOURISM Europamundo is an affiliated member of UNWTO, the United Nations organization responsible for the promotion of sustainable tourism. We know how important tourism is to human development, and recognize the need for tourism to be sustainable and also beneficial in the communities in which it is undertaken. SUSTAINABLE TOURISM: Our trips do not just focus on major cities; we also visit smaller towns and even the most remote areas where there is no mass tourism; thereby opening up opportunities for small communities to engage in the tourism industry. EUROPAMUNDO ETHICAL CODE: We have our own code of ethics for fairness, tolerance and the coexistence of cultures. We adhere to the United Nations International Ethical Code for Tourism. EUROPAMUNDO FOUNDATION: A proportion of the price of your trip will be donated to the Europamundo foundation. We support NGO’s that work to ensure that tourism is a factor in the development of communities in different parts of the world – including India. We also contribute to organizations which support tolerance, multiculturalism and peace. A WORLD FREE OF POLLUTION: Europamundo has carried out a study in order to find out the CO2 footprint produced by our activities. We are taking initiatives to compensate for this irreversible damage through planting forests in different countries, such that our company will not have a negative impact on the environment. OUR VALUES: Tourism allows us to know, understand and learn from other cultures. We believe in diversity and that wealth arise from a world full of variety. We believe that tourism contributes to peace, coexistence, tolerance and respect for the different people who inhabit our planet. Our guides must convey our philosophy, our coaches are a place where people arrive from different nations and cultures, and they are also a vehicle for peace, diversity and coexistence of cultures. MEET THEIR TRAVEL COMPANIONS PRIOR TO DEPARTURE POSSIBILITY TO MEET YOUR TRAVEL COMPANIONS PRIOR TO DEPARTURE: We provide a special social network for our travelers called “Travel companions”. If you wish, you can meet and connect online with your travel companions before departure! This means that you can discuss and exchange ideas, maybe even make friends, before you even start your journey! 7 A world of technology at the service of travel agents Our website is designed so that it is as easy as possible for travel agents to find and provide a quote for our trips with all our FLEXIBLE options. The end customer can also carry out a search of the trips, but confirmation should always be done through the travel agency. We provide as much information as possible about our tours on our website: Summary of itinerary A detailed itinerary for the tour, including: kilometres for each stage, landscapes, and duration of the stages. •Optional excursions that can be undertaken •Hotels planned •Video and picture gallery •Reviews from other customers The Europamundo website provides you with the best information available on the market at the time of buying an overland trip. Travel Insurance: Travel with complete peace of mind. All Europamundo trips include travel insurance that protects all travellers who take a tour with us. Please read the terms and conditions and exclusions for the policy which can be found on the website: www.europamundo. com or in My Journey. The insurance cover starts following the traveller’s arrival in Europe, along with the commencement of Europamundo’s services, and it concludes with the end of the organised tour. The insurance does not therefore cover incidents during the sections undertaken by air. ASSISTANCE: In case of any emergency, it is imperative that travellers contact our 24 hour Assistance Centre specifying your policy number. My Trip From the My Trip page, you can access the information on the exact itinerary that the customer bought, such as: •Print vouchers •Check the hotels confirmed for the booking •Photographs of the itinerary •Detailed itinerary of the trip And since quality is critical for us, it is possible to fill in the quality questionnaire via the My Trip page. Summary of cover and compensation limits: Medical expenses for illness or accident* € 3.000 Repatriation due to injury or illness Unlimited Repatriation of deceased Unlimited Repatriation of travel companions Unlimited Transport of family member following hospitalisation of insured Transport costs Unlimited Subsistence expenses (€ 80 /day) € 800 Extension of stay when prescribed by a doctor (€ 80 /day) € 800 Early return due to death of family member Unlimited Search, tracing and mailing of lost luggage Unlimited Robbery, loss or destruction of luggage (€ 30/item) € 300 Delay in delivery of hold luggage (over 12 hours) € 100 Compensation for death due to travel accident € 6.000 Compensation for permanent disability due to travel accident € 6.000 * In the case of medical expenses, an excess waiver of 50 euros is established per claim, which is the responsibility of the insured. The insurance included offers limited cover and does not cover important aspects such as electronic items and loss, theft and breakage or mild damage (handles / scuffing / wheels) of luggage. -Europamundo cannot accept any liability in cases where the insurance company deems that the policy does not cover the expenses claimed by the traveller, regardless of the reason that might lead to such a situation. Europamundo recommends that all customers ask for information on our Optional Insurance policies to extend the cover and limits of the travel insurance. 8 CONTENTS Pag.Circuit Days 10 Paris and London 5 10 European Triangle 8 Paris and European Capitals 10 11 11 Paris and European Capitals with Prague 12 Europe unforgettable 14 12 12 Round Europe 14 14 Paris, London and Central Capitals 15 Paris and Golden capitals 15 16 16 Paris and Golden capitals with Krakow 17 Paris and Golden Capitals with Italy 18 18 20 European Classics 8 20 France, Germany Austria and The Netherlands 8 21 France, Germany and Switzerland 8 21 France, Germany and Switzerland end Paris 8 A walk along Europe 10 22 22 Central Europe 12 23 France, Germany and Italy 11 Modern Europe 8 24 25 Madrid, Barcelona, Paris and London 8 25 Six European Capitals 11 26 Spain, France and Munich 8 26 European Dream 11 28 Spain, Central Capitals and Italy 14 30 Rome, Italy and the Italian Tuscan 5 31 Classical Italy with Switzerland 8 32 Italy, Switzerland, Paris 9 32 European line Option 11 33 Italy, Switzerland, France and Munich 11 33 Italy, Switzerland, France and Germany 13 34 The European cities 14 34 Beautiful Europe 16 36 A piece of Europe 16 36 Europe: From North to South 18 38 Beautiful Europe and Prague 18 38 Beautiful Europe and the Imperial CapitalsOption 21 40 European dance 15 42 Greece and Italy 13 42 Greece, Italy, Switzerland and Paris 13 43 Amsterdam and Paris 5 43 Amsterdam and Berlin 5 44 Berlin and Prague 5 Pag.Circuit Days 44 Berlin, Prague, Vienna and Budapest 5 45 Berlin, Prague, Innsbruck and Frankfurt 7 Germany, Prague and The Netherlands 8 45 46 Berlin and four Capitals 10 From Berlin to Rome 11 46 48 Germany, Austria, Amsterdam with Berlin 7 49 The Imperial Capitals 6 Eastern Capitals with Krakow 8 49 50 Prague, Innsbruck, Frankfurt and Amsterdam 6 Exploring Europe 8 50 51 Prague, Switzerland and Paris 8 52 Vienna and Budapest 4 52 Vienna, Budapest, Krakow and PragueOption 8 53 Eastern and Imperial Capitals 11 Eastern and Imperial Capitals with Paris 14 53 54 Eastern and Imperial Capitals with Italy 14 56 European Capitals 15 From East to West 18 58 58 From East To West With Berlin 20 60 Zurich And Paris 5 61 From Madrid to Barcelona 5 61 Madrid, Barcelona and ParisOption 5 62 Spain´s Landscapes 8 62 Barcelona, South of Spain and Madrid 8 63 Madrid, AndalucIa and Lisbon 8 64 Classical Spain with Lisbon and Madrid 10 66 Classical Spain / with Lisbon 8 67 Barcelona, Valencia,South of Spain and Lisbon 10 68 Spain and Magical Marocco 15 68 Spain Marocco and Lisbon 18 70 Madrid and Magical Marocco 11 72 Greece, Bulgaria and Turkey 15 73 Baltic Countries 7 74 Scandinavian Circle 8 75 Paris, London and Loire Castles 6 76 Mediaeval Russia and Golden Ring 9 77 England, Scotland and Ireland 8 78 Great Mexico!! 16 80 American West 15 82 New York, Eats Coast and Canadá 10/13 9