Reduction of Non-Revenue Water - Smanjenje neprihodovane vode

Transcription

Reduction of Non-Revenue Water - Smanjenje neprihodovane vode
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Reduction of Non-Revenue Water
(NRW) in South-East Europe
Survey report
PUC Vodovod i kanalizacija
Velika Kladusa
SEAD BADNJEVIC
REGIONAL EXPERT ON WATER LOSS REDUCTION
AUGUST, 2015.
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
CONTENTS
LIST OF FIGURES...........................................................................................................................................4
LIST OF TABLES.............................................................................................................................................4
ABBREVIATIONS...........................................................................................................................................5
1.
INTRODUCTION.................................................................................................................................7
1.1.Background..........................................................................................................................................7
1.2. The Project area and utility factsheet................................................................................................8
2.
METHODOLOGICAL APPROACH................................................................................................11
2.1. General approach to audit process..................................................................................................11
2.2. Field visit............................................................................................................................................11
3.
INSTITUTIONAL ASSESSMENT....................................................................................................11
3.1. Legal frame and organization..........................................................................................................11
3.2. Commitment of company management to reduction of NRW....................................................14
4.
ASSESSMENT OF OPERATIONAL MANAGEMENT..................................................................15
4.1 Assessment of technical management............................................................................................15
4.2. Assessment of financial aspect of business.....................................................................................23
5.
WATER BALANCE.............................................................................................................................23
6.
CONCLUSIONS, RECOMMENDATIONS AND KEY ACTIONS...............................................25
PUC Vodovod i kanalizacija, Velika Kladusa | 3
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
LIST OF FIGURES
Figure 1: Geographic position of Velika Kladusa.........................................................................................8
Figure 2: Velika Kladusa town area................................................................................................................8
Figure 3: Organizational chart of the water supply company in Velika Kladusa....................................13
Figure 4: Water supply system of Velika Kladusa.......................................................................................19
Figure 5: Telemetric system of water works in Velika Kladusa.................................................................21
LIST OF TABLES
Table 1: An overview of water supply zones in the water supply system of Velika Kladusa....................9
Table 2: Basic data about the company........................................................................................................10
Table 3: Qualification structure of employees.............................................................................................14
Table 4: Age structure of employees.............................................................................................................14
Table 5: Characteristics of water sources of water supply system of Velika Kladusa..............................16
Table 6: Characteristics of reservoirs in water supply system of Velika Kladusa....................................17
Table 7: Overview of pipeline per material.................................................................................................18
Table 8: Calculation of specific consumption for zone DMA 4.................................................................22
Table 9: Basic financial indicators of company’s business activity............................................................23
Table 10: Basic indicators of water balance.................................................................................................24
4 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
ABBREVIATIONS
EU
European Union
B&H
Bosnia and Herzegovina
FB&H
Federation of Bosnia and Herzegovina
NRW
Non-Revenue Water
NALAS
Network of Associations of Local Administrations in Southeast Europe
IAWD
International Association of Water supply companies in the Danube river basin
GIS
Geographic Information System
SEE
South-East Europe
PUC
Public Utility Company
DMA
District Metered Area
PRV
Pressure Reducing Valve
IWA
International Water Association
SCADA
Supervisory Control And Data Acquisition
GIZ
ger. Deutsche Gesellschaft für Internationale Zusammenarbeit – German Enterprise
for International Cooperation
PUC Vodovod i kanalizacija, Velika Kladusa | 5
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
1.
INTRODUCTION
1.1. Background
The project ‘Reduction of non-revenue water in
SE Europe’ is implemented by Aquasan network
B&H and GIZ, through Open regional fund for
modernization of municipal services, financed by
German Federal Ministry for Economic Cooperation (BMZ) and Swiss Agency for Development
and Cooperation (SDC). The project covers three
countries in SE Europe: Macedonia, Kosovo and
Bosnia and Herzegovina.
Project activity area is focused on: (1) increasing awareness and capacities relating to relevant
decision-makers, managerial and technical part,
through a number of theoretical and practical (onthe-job) trainings; (2) designing, adaptation and
sharing tools and methods for reduction of nonrevenue water, including the best cases derived
from practice; (3) implementation of concrete
measures for reduction of non-revenue water, detailed analysis of non-revenue water, improvement
of information flow, organization of tasks, procurement and installation (application) of NRW
equipment; (4) creating a large number of trained
experts for NRW.
The project started in November 2014, with
creation of application form and applications of
interested water supply companies through national associations of waterworks and communal
companies in participating states.
A total of 14 water companies applied in Bosnia and Herzegovina, and three partner companies
were selected:
„„ PUC
Vodovod i kanalizacija a.d. - East New
Sarajevo;
„„ PUC
6. mart d.o.o. - Gorazde;
„„ PUC
Vodovod i kanalizacija d.o.o. - Velika
Kladusa;
For the purpose of selecting one pilot company
in each country, there was a separate questionnaire
made. The questionnaire was additionally adjusted
by consulting company SETEC and regional experts Sead Badnjevic and Bojan Ristovski, and
then it was submitted to partner companies. After receiving filled questionnaires and performed
analysis for B&H, the PUC Vodovod i kanalizacija
Ltd. company of Velika Kladusa was selected as
the pilot company from Bosnia and Herzegovina.
Within the project, there were two trainings
held for partner companies from all three countries, in Skopje, Macedonia (17-19 June 2015) and
Klagenfurt, Austria (3 – 6 August 2015), dedicated
to technical staff as a part of working package that
encloses strengthening the capacities of water supply companies. There was also a one-day training
held in Klagenfurt, Austria (6-7 August 2015)
dedicated to the decision-makers in partner water
companies and municipalities.
Besides this project, PUC Vodovod i kanalizacija Ltd. Velika Kladusa is active in other regional projects. Within the implementation of
Danube Water Program, the company participated
in setting the benchmarks of company’s activity
according to IBNET methodology. PUC Vodovod
i kanalizacija Ltd. Velika Kladusa, as part of GIZ
(ORF MMS), will receive business tools for planning in the field of property management, which
will be tested and installed in seven pilot communal companies from countries included in the
project. A detailed training in all aspects of using
this tool will be given to administrators, users and
management.
PUC Vodovod i kanalizacija, Velika Kladusa | 7
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1.2. The Project area and utility
factsheet
Velika Kladusa is a town and a center of municipality at the far north-west of Bosnia and Herzegovina. On the south it borders with municipalities of Una-Sana Canton, Buzim and Cazin, while
from west, north and east it borders with Croatia,
i.e. municipalities of Cetingrad, Vojnic, Topusko,
Glina and Dvor. There were 52,908 inhabitants in
Velika Kladusa in 1991, while the municipal surface
is 331.55 km2, which makes Velika Kladusa one of
the most densely populated areas in B&H. It is estimated that there are about 40,000 inhabitants in the
municipality nowadays. The municipal territory
was administratively divided into 14 local communities. The geo-traffic position of Velika Kladusa
is very significant for its population, for Una-Sana
Canton and for Bosnia and Herzegovina as a whole.
The land in Velika Kladusa municipality presents
one of the most important factors in the municipal
development, considering geographic position, climate and hydrological circumstances, geologic and
petrologic characteristics. In the total land surface
area, the highest percentage goes to the farming
land – 22,375 hectares or 67.48% of the total area.
According to basic natural-geographic characteristics, Velika Kladusa area belongs to peripanonic
space, situated between Dinaride mountain chain
on south-west and low Posavina in the north, with
the average altitude above sea level of 300 to 400
meters. The karst relief shapes are reflected in a
number of funnel-shaped holes in limestone, sinkholes and still unexplored caves. The municipality
is very rich in preserved sources (wells) of drinking
water, as well as wells of thermal water that can be
used for health and recreational purposes.
Figure 1: Geographic position of Velika Kladusa
Figure 2: Velika Kladusa town area
PUC Vodovod i kanalizacija in Velika Kladusa
is a public company owned by the municipality,
whose primary activity is producing and distributing drinking water, as well as collecting and removing wastewaters. Besides these, the company
performs the following activities:
„„ Current and investment maintenance of water
pipeline,
By its main climate characteristics, it i sin the
zone of moderate continental climate, characterized by moderately warm summers with average
annual temperature of 10.3 Celsius, and moderately cold winters.
8 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
„„ Constructing
new water supply systems,
„„ Sanitation, chlorination of produced drinking
water,
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
„„ Construction
and maintenance of house
connections,
„„ System of remote management of water supply
system, and
„„ Detection
Water supply system of Velika Kladusa consists of 5 independent subsystems, which are divided into 11 zones of water supply. In this way
some 95% of municipal population is covered by
public system of water supply.
of leakages in the supply network.
Table 1: An overview of water supply zones in the water supply system of Velika Kladusa
WATER SUPPLY
ZONE
THE AREA INCLUDES
NO. OF
HOUSEHOLD
CONNECTIONS
NO. OF
INDUSTRIAL
CONNECTIONS
TOTAL NO. OF
CONNECTIONS
Zone 1
Urban area of Velika Kladusa, villages of Trnovi and Miljkovici, and
customers in Croatia.
5.578
720
6.298
Zone 2
Villages of Nepeke, Smrekovac and Siljkovaca
238
3
241
Zone 3
Villages of Polja and Dolovi, Mala Kladusa, Marjanovac, settlement of
Begluk, Grahovo-Barake, part of settlements Sumatac and Vidovska.
1.173
19
1.192
Zone 4
Settlements of Kudici, Johovica, part of settlement Gornja Vidovska and
part of settlement Glavica.
873
11
884
Zone 5
Settlements of Purici Gornji and Purici Donji, Vejinac, Donja Lucka,
Sabici, Pecigrad.
489
6
495
Zone 6
Settlements of Todorovo, Todorovska Celinja, Golubovici, Culumak,
Rakovici, Krivaja, Jusici, Mrcelji, Vejinac.
1.214
7
1.221
Zone 7
Settlements: Gornja and Donja Slapnica, Todorovska Slapnica, Kumarica,
Klancine, part of Podzvizd settlement.
1.243
19
1.262
Zone 8
Settlements Kurtica Glavica, Sestanovac, Tracjesici, Kuduzovici, Dukici,
Vrnograc, Brda, Vrnogracka Slapnica, Poljice, Mekanovici, Elezovici,
Glinica, Poljana, Grabovac, Klek, Gradina and Bosanska Bojna.
1.384
18
1.402
Zone 9
Settlements of Rajinovac, Drenovac, part of settlement Podzvizd.
285
1
286
Zone 10
Settlement of Polje and industrial zone Polje.
658
45
703
Zone 11
Settlements of Zboriste and Crvarevac
371
6
377
PUC Vodovod i kanalizacija, Velika Kladusa | 9
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Table 2: Basic data about the company
GENERAL INFORMATION Full name of the company: PUC Vodovod i kanalizacija d.o.o. - Velika Kladusa
(PCC Waterworks and sewage l.l.c. – Velika Kladusa)
Country: Bosnia and Herzegovina
Ownership: Velika Kladusa municipality (100%)
Coverage area: 95% of municipal population
Places and settlements covered by the water supply system: City of Velika
Kladusa, local communities: Bosanska Bojna, Glinica, Mala Kladusa, Podzvizd, Name of project area: Velika Kladusa
Polje, Slapnica, Sumatac, Todorovo, Vidovska, Vrnograc, Zboriste.
Type of service provided: production and distribution of water and collection
of wastewaters
Is there a regulatory supervising agency?
Year of establishment of company: In 1954, a communal company ‘Cistac’
was founded, which split into two companies in 2005, based on type of
activities performed: PUC Vodovod i kanalizacija and JKUP “Komunalije“
NO
YES
TECHNICAL INFORMATION
Number of inhabitants in the service area: 40,220
Coverage of water supply system (in %): 95
Annual volume of produced water (m3): 3,750,997
Number of connections:
Total length of water supply network (km): 650
Number of employees: 51
Average number of hours of water supply in a day: 24
Utilization of facility for treatment of drinking water: No facility for
treatment of drinking water in the system.
Total: 14,088
Active: 12,632
Inactive: 1,456
FINANCIAL INFORMATION
Total Annual Revenues:
Local
currency:
BAM
Euro:
Unit cost of production:
Local
currency:
BAM/m3:
Euro/m3
2,274,351
1,163,351
Unit revenue (average tariff)
Collection ratio:
1.43 Operating cost recovery ratio:
0,73
Local
currency:
BAM/m3:
Euro/m3
1.40
0.72
92%
0.80
NRW MANAGEMENT
2,004,548
53.4
m3
%
Is the network zoned into DMAs?
Is water produced metered?
YES
NO
Customer metering coverage ratio:
Are production meters regularly calibrated
YES
NO
Is there a customer meter testing and
replacement program?
YES
NO
Is there a functional NRW Department/Unit
YES
NO
Is there a pro-active illegal use investigation
program?
YES
NO
Is the network pressure measured on regular
basis?
YES
NO
Are there pressure reducing valves (PRVs) in the
network?
YES
NO
Are there leak detection equipment?
YES
NO
Is Active Leakage Control practiced (searching for
invisible leaks)?
YES
NO
Is there an asset management plan?
YES
NO
Is there an information management system for
capturing and managing data on leaks, response
time and customer complaints?
YES
NO
Are annual water audits conducted:
YES
NO
Is there an established water balance
YES
NO
Non-revenue water
10 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
YES
NO
99%
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
2.
METHODOLOGICAL
APPROACH
2.1. General approach to audit
process
This assessment of initial state of practices for reduction of NRW in Vodovod i kanalizacija Velika
Kladusa is based on several main sources of information: data from application form, data from
questionnaire for pilot water supply companies,
presentation of the company prepared for the second training for technical staff, data gathered during field inspections and discussions with key employees of the company, earlier prepared reports
and documents for projects of international donors and financial institutions, existing literature
and experience of involved regional NRW experts.
2.2. Field visit
After Vodovod i kanalizacija Velika Kladusa submitted its questionnaire for pilot companies, it was
reviewed by the experts. On 25 August 2015 experts of Aquasan network in B&H and an external
expert for NRW visited the company and the said
questionnaire was supplemented at that occasion.
They also discussed with company management,
losses detection team and GIS, and visited telemetric center and warehouse, as well as proposed
pilot zone.
3.
INSTITUTIONAL
ASSESSMENT
3.1. Legal frame and organization
PUC Vodovod i kanalizacija Velika Kladusa is a
public company organized as limited liability company owned by the municipality, with the primary
activity in water supply and collection of wastewaters in the municipal area. The company was
established in line with regulations of valid laws
(Law on economic subjects, Law on public companies), and all founding acts of the company are
harmonized with the said laws. Company activity
is harmonized with regulations of valid laws and
corresponding bylaws (Law on communal activities, Law on water), as well as with decisions of
municipal council. PUC Vodovod i kanalizacija
Ltd. fully implements previously said regulations.
Company management consists of general
manager, head of legal department, head of finance
and accounting and head of technical sector. General Manager is selected through a public competition, and the proposed candidate is confirmed
by the Mayor. The company has all the foreseen
bodies, such as Assembly of the company, Supervisory board, Audit board, etc. There is no particular
agreement regulating mutual rights and obligations between the company and municipality of
Velika Kladusa, their mutual relations are currently defined only by the Decision on establishment.
Ownership over the company
property
Unlike most water supply systems in FB&H, where
the system is owned by municipalities, in Velika
Kladusa water supply system is owned by the water
company. Other movables and fixed assets are also
owned by the company. Water supply company
PUC Vodovod i kanalizacija, Velika Kladusa | 11
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
acquires property through its work and developments, from own resources, as result of own business activity, taking loans, donations, etc. Rapid
post-war expansion of water supply system of Velika Kladusa was realized through joined acting
and investments of the water company, municipality and citizens.
Annual planning
PUC Vodovod i kanalizacija Ltd. Velika Kladusa
has and implements its business plan, which is being prepared for the forthcoming year at the end
of the current year. This plan is adopted by the
Supervisory board and Company assembly. Annual business plan encloses planning for particular
departments of the company and for main business activities. It contains main planned priorities
of the company for the coming year, financial plan,
and investments plan. Necessary budget is defined
for all planned activities. In terms of accounting,
the activity of water supply and activity of collection of wastewaters have separate accounts per activity, which gives a quality overview of business
per activities. In line with public procurement law,
the company also makes a plan of procurement for
the coming year, which defines procurement of individual goods and services for planned activities.
Analyzing business activity in the last three
years, the company had positive balance in two
years, while one year was negative. With the current price of services the company cannot secure
viable business. At the request of the company the
municipal council is considering change of price
of communal services, which often leads to political interference and makes company business
difficult.
12 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
Reporting
At the end of each business year, the company creates a report on the work for previous year, which
needs to be approved by the Supervisory board
and Company assembly. This report is then directed to the municipal council of Velika Kladusa,
where it is presented by the general manager of the
company, after which it is sent for adoption by the
councilors. The report mainly comprise of data on
realized revenues and expenditures, financial indicators, business analysis, data on the technical sector, data on the development and research sector,
work of the Supervisory board and the situation
on human resources in the company, as well as the
report on water losses and NRW.
Organizational chart
The following diagram shows the organizational chart of the water supply company in Velika
Kladusa.
Human resources
PUC Vodovod i kanalizacija in the last year had
a trend of decreasing number of employees, currently 51, which makes 3,64 employees per 1.000
connections. The company has a training plan for
employees at company level, and they spend, in
average, 5 days on training per year. At this moment the most necessary training is for GIS and
losses detection. The company management is not
satisfied with the current training offers and possibilities for the employees to be additionally and
continually educated. They believe such trainings
should be organized through national associations
of water companies.
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
DIRECTOR
DEPUTY DIRECTOR
HEAD OF LEGAL DPT.
- LAWYER
HEAD OF FINANCE
AND ACCOUNTING
FORCEFUL
COLLECTION SECTOR
BOOK-KEEPER
PERSONAL
ASSISTANT SECRETARY
WORKPLACE SAFETY
OFFICER
PROCUREMENT
OFFICER
CLEANER / KITCHEN
HAND
HEAD OF TECHNICAL
SECTOR
HEAD OF
MAINTENANCE FOR
WATERWORKS AND
SEWAGE
HEAD OF RESEARCH
& DEVELOPMENT
HEAD OF
TELEMETRICS AND
LABORATORY
ACCOUNTANT
WAREHOUSE
OFFICER
HEAD OF METER
READING STAFF
METER READING
STAFF
CASHIER
WATERWORKS
MANAGER
OFFICER OF
DEVELOPMENT
AND FINANCIAL/
GEODETIC AFFAIRS
DISTRIBUTION
KV PLUMBER
PK/NK
MAINTENANCE
STAFF 5
KV LOCKSMITHWELDER
LABORATORY/
SANITARY
TECHNICIAN
FAILURE DETECTION
AND ANALYSIS
OFFICER
CONNECTION AND
INVESTMENTS
OFFICER
SDU-WATERWORKS
TELEMETRICS
KV ELECTRICIAN
PK-KV MASON/
CARPENTER
CARGO VEHICLE
DRIVER
MACHINIST
Figure 3: Organizational chart of the water supply company in Velika Kladusa
PUC Vodovod i kanalizacija, Velika Kladusa | 13
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Table 3: Qualification structure of employees
SECTOR / SERVICE
NUMBER OF
EMPLOYEES:
VSS
3
3
I
MANAGEMENT
II
GENERAL AFFAIRS AND FINANCES
8
III
TECHNICAL SECTOR
40
TOTAL
51
VS
SSS
VKV
KV
PK
NK
7
3
1
1
8
2
21
2
6
1
15
2
21
2
7
VSS=university degree; VS=2 year post secondary education; SSS=secondary education; VKV=highly qualified worker-vocational ed.;
KV=qualified worker-vocational ed.; PK=semi-qualified worker; NK=non-qualified worker
Table 4: Age structure of employees
AGE
NO. OF EMPLOYEES
SHARE IN THE TOTAL NUMBER (IN %)
Up to 30 years
1
1,82%
Up to 40 years
15
29,91%
Up to 50 years
12
21,18%
Up to 60 years
17
33,55%
Over 61
6
13,54%
TOTAL
51
100%
Due to the nature of business performed by
the company (ground works, working in shifts,
night work, etc.) female labor is present with only
12,73%. Qualification and age structure of employees is shown in the following tables.
3.2. Commitment of company
management to reduction of
NRW
Current level of non-revenue water in public
water supply system of Velika Kladusa is 53,4%, or
in quantity, 2,004,548 m3 per year. The company
does not have an action plan for detection and
repair and reduction of NRW. Regarding project
activities in 2007 and 2009 (zone 1), there were
activities of reduction of losses in zone DMA 3,
implemented by the Hydro-technical Institute
from Sarajevo. After that no other detection activities were conducted, except the passive detection,
14 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
i.e. repair of visible or reported damages. The reason for this is that PUC Vodovod i kanalizacija
Ltd. does not have the functioning equipment for
implementation of necessary activities. A part of
the equipment was procured through EU donation, but due to inadequate service the equipment
is not in functioning state, and there is no sufficient training of employees to work with that
equipment.
Nevertheless, recognizing the significance of
this field and a new, modern approach in business, the company management started establishing teams for detection of losses and GIS over the
past year. Also, the company lately actively participated in regional projects of asset management
and benchmarking.
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
4.
ASSESSMENT OF
OPERATIONAL
MANAGEMENT
„„ Source Slapnica was made between 1986 and
1987. It consists of one well.
„„ Source
Zboriste is currently the only collector-well in the water supply system.
4.1. Assessment of technical
management
Characteristics of water supply
infrastructure
Water sources
The water supply system of Velika Kladusa
currently captures 260 l/s, while the maximum
available quantity is 412 l/s. The characteristic here
is that these are usually drilled wells of high depths
(up to 620 m), and some of them have warmer
water of up to 28 °C. Speaking of water treatment,
there is only chlorine disinfection since the water quality is satisfactory and there is no need for
further treatment. The water is currently being
captured from 6 separate sources:
„„ Source Kvrkulja was made between 1974 and
1978. The source consists of three active wells.
„„ Source
Dabrovine I was made between 1979
and 1985. The source consists of three wells,
from which only well B1 is currently active.
„„ Source
Dabrovine II was made in 1983 and
consists of two wells of which well B1 is currently active.
„„ Source
Sumatac is in the settlement of Purici, 12 km south-east of Kladusa, alongside the
road Velika Kladusa – Cazin, and it has one
exploiting well.
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Table 5: Characteristics of water sources of water supply system of Velika Kladusa
NAME OF
SOURCE / WELL
CAPTURE
DEPTH (M)
WATER
TREATMENT
CAPACITY (L/S)
WORKING
SCHEDULE
WATER TANKS SUPPLIED FROM THE SOURCES
KVRKULJA
Well B1
Well B2
Well B3
200
111
180
disinfection
disinfection
disinfection
50
50
30
6 h/day
Keserovica brdo - 4.000 m3
Gladno brdo - 300 m3
Trnovi - 150 m3
rez. Agrokomerc - 4.000 m3
Kuzmanovo brdo . 200 m3
6 h/day
Keserovica brdo - 4.000 m3
Gladno brdo - 300 m3
Trnovi - 150 m3
rez. Agrokomerc - 4.000 m3
Kuzmanovo brdo . 200 m3
6 h/day
Keserovica brdo - 4.000 m3
Gladno brdo - 300 m3
Trnovi - 150 m3
rez. Agrokomerc - 4.000 m3
Kuzmanovo brdo . 200 m3
DABROVINE I
Well B1
272
disinfection
30
8 h/day
Polje - 300 m3
Begluk - 200 m3
Esmeri - 50 m3
350
disinfection
45
8 h/day
Polje - 300 m3
Begluk - 200 m3
Esmeri - 50 m3
8 h/day
Sumatac - 300 m3
Kudici - 300 m3
Johovica - 300 m3
Draga Golubovici - 200 m3 rast.komora Kudici - 30 m3
rast.komora Johovica - 30 m3
Todorovo - 400 m3
DABROVINE II
Well B1
SUMATAC
Well B1
620
disinfection
55
SLAPNICA
Well B1
351
disinfection
30
10 h/day
Slapnica - 400 m3
Kurtica Glavica - 200 m3
Mehurovica Glavica - 200 m3
Sestanovac - 200 m3
Vrnograc 400 m3
Klek - 150 m3
Collector
disinfection
10
6 h/day
Zboriste - 300 m3
ZBORISTE
Collector K1
16 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Reservoir capacities
Distribution network
Public water supply system of Velika Kladusa
has a total of 13.694 m3 of reservoir space, including 19 reservoirs in total, which supply water to all
the water supply zones. These reservoir capacities
are a consequence of pre-war development of food
processing industry, terrain configuration and
post-war expansion of water supply system. Main
reservoir capacities are three reservoirs (tanks) of
total volume of 10.000 m3, which supply the urban
area and main industry lines.
The water supply system of Velika Kladusa is
maintained and controlled by PUC Vodovod i kanalizacija Ltd. company and it is a public water
supply system. The system consists of 5 independent and connected water supply systems:
„„ Central
water supply system (Kvrkulja and
Dabravine I and II)
„„ Water
supply system Slapnica - Vrnograc
„„ Water
supply system Sumatac
„„ Water
supply system Zboriste
„„ Water
supply system Kvrkulja – Podzvizd
– Rajnovac.
Table 6: Characteristics of reservoirs in water supply system of Velika Kladusa
NAME OF RESERVOIR
POSITION ABOVE SEA LEVEL
(IN METERS)
VOLUME (M3)
ZONE(S) SUPPLIED
Keserovica brdo
214,5
4.000
Zone 1
Kuzmanovo brdo
255,0
2.000
Zone 2
Polje - Agrokomerc
191,0
4.000
Zone 3
Polje
229,0
200
Zone 3
Trnovi
264,0
180
Subzone 1f
Begluk
275,6
200
Zone 4
Esmerovici
261.0
50
Zone 5
Sumatac
243,5
300
Zone 7
Kudici
492,0
300
Zone 7
Johovica
452,0
300
Zone 7
Todorovo
378,0
200
Zone 6
Draga Golubovici
408,0
200
Zone 6
Gladno brdo
320,0
300
Zone 10
Slapnica
304,9
314
Zone 9
Kurtica glavica
270,0
200
Zone 9
Mehurovica glavica
270,0
200
Zone 9
Vrnograc
240,6
400
Zone 9
Klek
272,0
150
Zone 9
Zboriste
268,0
200
Zone 10
PUC Vodovod i kanalizacija, Velika Kladusa | 17
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Table 7: Overview of pipeline per material
MATERIAL
[%]
LENGTH(M)
AC
0,7%
4.063
L
1,1%
31.086
PEHD
88,1%
368.400
PVC
2,6%
10.021
(unknown)
2,4%
232
DL
3,5%
19.750
C
1,6%
11.092
Total
100,0%
444.644
For easier managing and analysis, the system
is divided into 11 water supply zones with average pressure is 4 bar, minimum 1,5 bar and the
maximum pressure is 16,0 bar. Due to the location
of sources and demanding terrain configuration,
there is 100% pumping of water in the system towards the consumers, as follows:
of consumers are supplied by one
pumping,
Documentation on water supply
network and facilities
Water supply company has referenced digital cadastre maps, with displayed public water pipeline
network and corresponding facilities (reservoirs,
wells, main shafts, etc.) in DWG (AutoCAD format) and basic information on them.
„„ 58%
„„ 39%
of consumers are supplied by two
pumping,
„„ 3%
of consumers are supplied by three
pumping.
For this purpose 8 pumping stations are
used daily at water sources, along with 8 booster
pumps, which creates significant electricity bills to
the company (about 19.000 Euros).
Municipal coverage with clean drinking water
is 95%, which understands some 35.000 inhabitants. Highly sophisticated equipment results in
very clean and daily controlled water. Total length
of water pipeline is some 650 km of different profiles, which caused high financial investments and
high maintenance costs. The following table gives
an overview of pipeline per material extracted
from GIS, which encloses approx. 70% of network.
18 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
In the past two years the company has been
actively participating in asset management project within Danube water program. Within this
project we started creating GIS database in QGIS
software, and presently some 70% of water pipeline has been inserted into the GIS.
The company does not have hydraulic model
of the system, or any of its components.
LUK
42
34
3
S 54
31
55
47
PE
56
S9
PEHD; DN 65
PVC; DN100
50
; DN
HD
S2
49
68
50
67
S 21
S 22
S6
51
S3
43
58
59
62
75
60
9
BM 21
AC; DN200
PEHD;
50
; DN
HD
PE
00
78
00
DN1
DN 65
S 66
S 47
PVC;
85
DN150
; DN450
STEEL
DN200
PEHD;
2S 55
; DN100
PEHD
; DN80
PEHD
50
; DN
HD
PE
STANOVI
U
SKOLSKOJ
ZGRADI
89
PEHD;
DN80
D;
PEH
5/4
36
DN
PE
FARMA AC-GV1
50
FARMA AC-DV1
; DN
HD
PEH
D;
DN
65
; DN
50
HD
PE
PEHD; DN 100
PE
HD
50
DN
MM-3A
10
50
; DN
HD
PE
; DN
HD
DN
80
I;
DC
DN
150
4
PE
; 6/4
HD
PE
C;
PV
200
450
DN
200 m3
DOLOVI (KLANCINE)
88
S
VK-5
65
PEHD;
3A
DN50
S 61
3
NASELJE GRAHOVO
NASELJE BARAKE
; DN
HD
PE
150
NASELJE GRABOVAC
CI;
300
DN
PEHD; 5/4
M.P.1
B.S. KUDIĆI
PEHD; 5/4
PVC; DN100
DCI; DN
; DN80
150
PEHD
SOURCE
KVRKULJ A
PS B 1
PS DABR AVINE 1
PS B 2
PS B 3
R4
R5
R6
R3
M.P.2
M.P.3
VK-4
50
DN1
P/K KUDIĆI
NASELJE BARAKE
P1
PE
HD
100
PE
; 5/4
HD
PE
; DN
HD
5
PEHD; 5/4
12
PEHD
; 6/4
50
PEH
65
5
; DN
HD
PE
12
PEH
D; DN
PEHD; DN
PEHD;
DN 150
80
300
REZ. KUDIĆI
PE
; 5/4
HD
M.P.1
D; DN
PEHD;
10
HIDROBLOK
L;
EE
ST
D;
50
PEH
DN4
STEEL; DN350
EL;
STE
SOURCE
DABR AVINE
MM-1J
S 62
S 60
DN100
CI
15
; DN
NASELJE
SUMATAC
0
C;
PV
80
DN
; DN
FARMA AC-DOLOVI
39
24
CI;
300
DN
PEHD;
DN5
0
00;C
DN2
M.P.1
"
DN5/4
FARMA AC-SUMATAC
DN
50
BLINDIRANO
PEHD;
S 31
41
35
36
40
S 32
S7
53
S 18
42
S 28
34
S 33
.I.
PEH
0
DN5
DN
D;
0
2
100
DN5
"
; DN
CI; DN25
0
80
DN
200
S 37
S 25
54
44
32
25
55
47
300 m3
S 10
48
46
45
S1
3
56
S9
50
67
1
PEHD
71
S 21
S 22
S6
51
S3
C;
DN
15
0
52
PVC; DN100
; DN50
57
S 23
43
58
59
62
75
5/4
DN
100
0
DN5
FARMA AC-DV2
D;
PEH
AC; DN200
60
PEHD;
78
PVC DN
300
PEHD; DN
80
PEHD; DN
S 42
DN 50
; 5/4
PEHD
125
GRUPEX
DD
S 43
AC; DN200
83
S 44 S 45
AC; DN200
81
82
R1
8
14
S 51
NASELJE MILJKOVICI
19
; DN50
5
M.P.2
BM 21
PEHD;
PEHD; DN150
0
DN5
20
1
NASELJE ALATUSA
15
91
DN100
PEH
D;
100
DN
S 46
84
AC; DN200
D;
S 66
S 47
PEH
85
D;
PEH
50
; DN1
PVC
S 56
STEEL;
DN150
DN200
0
2
PEHD;
PVC;
DN5
DN450
00(1
DN1
2S 55
DN80
90
0
DN5
200
D;
DN
PEH
CI;
NASELJE TRN
; DN50
00
; DN2
92
PEHD; DN50
D;
0
DN5
STANOVI
U
SKOLSKOJ
ZGRADI
PEH
89
PEHD;
25)
DN80
; 5/4
PEHD
; DN36
PEHD
FARMA AC-GV1
; DN65
PEHD
PEHD; 6/4
PEHD; DN50
VK-6
CI; DN250
PEHD
; DN
80
PEHD;
DN 50
PEHD; 5/4
P5
PVC;
DN5
0
PEHD;
50
DN8
DCI; DN 150
; DN1
PVC
D;
PEH
0
PEHD;
DN50
DN 125
PEHD
DCI;
DN5
00
25
DN
0
PEH
DN
50
PEHD
10
HIDROBLOK
EL;
50
DN4
DN26
0
STEE
; DN15
L;
DN50
DN50
00
DN3
PEHD;
PEH
NASELJE GLAVICA
PVC; DN150
PEHD
D;
; DN50
D;
PEH
STE
EL;
9
DC
PEH
D
DN50
MM-3A
10
D;
PEH
0
DN5
STE
DOLOVI (KLANCINE)
DN
100
DN8
0
D;
D;
PEH
6/4
DN
80
DCI;
150
HD
; DN
50
3A
S
VK-5
65
NASELJE GRAHOVO
NASELJE BARAKE
PVC; DN100
PE
PEHD;
NASELJE
CAPRAG-KVRKULJA
0
10
D;
PEH
DN
150
PEHD;
6/4
D;
PEH
5/4
CI;
00
DN3
100
; DN
HD
PE
DN80
DN100
PEHD;
DN100
PEHD; DN80
DN100
D;
PEH
DN50
CI;
50
DN1
NASELJE
SUMATAC
0
; DN8
PVC
FARMA AC-DOLOVI
00
DN1
DCI;
EL;
STE
250
DN
DN250
CI;
0
DN30
PEHD;
DN5/4"
100
PEHD;
; DN
HD
00
PE
; DN2
150
PVC
; DN
HD
PE
DN250
0
50
; DN1
PVC
PEHD; DN100
DN5/4"
CI; DN250
PEHD
PEHD;
0
DCI; DN250
0
DN8
PEHD;
PEHD;
NASELJE ELEZOVICI
M.P.2
DN80
DN50
; DN50
PEHD
PEHD;
DN50
PEHD;
DN50
D;
00
DN1
; DN50
0
DN20
NASELJE GORNJA SLAPNICA
PEHD
CI;
7
NASELJE DUKICI
PEH
PVC; DN200
; DN50
PEHD
VK-6
CI; DN250
PEHD; DN50
PEHD; DN100
DN50
DN50
DCI;
PEHD;
DN50
CI;
50
DN2
STEE
L;
0
DN25
D;
NASELJE
RAKOVICI
(DUZ PUTA)
11
PEHD;
DN80
NASELJE
KRIVAJA
0
0
PEHD;
DN50
0
D; DN8
PEH
12
PEH
PEHD;
DN75
NASELJE
GOLUBOVICI
NASELJE TABAKOVICI
6
NASELJE JUSICI (DUZ PUTA)
NASELJE
PECIGRAD
NASELJE MUHICI
PEHD; DN80
PEHD; DN50
GI; DN75
GI; DN75
NASELJE
VRNOGRAC
; DN50
NASELJE GRABOVAC
PEHD; DN80
PEHD; DN50
0
; DN10
PEHD
L;
STEE
0
DN25
NASELJE MRCELJI
PEHD; DN80
PEHD; DN100
NASELJE TODOROVSKA
CELINJA
DN50
DCI; DN200
0
D;
PEH
50
PVC;
DN1
DN200
D;
PEH
00
DN1
NASELJE VRNOGRACKA
SLAPNICA
00
; DN2
NASELJE
SESTANOVAC
DN100
NASELJE
RAKOVICI
(DUZ PUTA)
11
PEHD;
STEEL;
D;
PEH
00
DN1
M.P.3
NASELJE CULUMAK
PEHD; DN100
NASELJE ELEZOVICI 1
PEHD; DN100
00
DN1
D;
PEH
65
; DN
NASELJE TRALJESICI
NASELJE DUKICI
; DN100
PEHD
PVC; DN200
PEHD; DN50
0
DN5
DN100
DN100
PEHD;
DN50
PEHD;
PEHD;
DN50
12
DN80
0
DN8
NASELJE GLINICA-DONJI
GRABOVAC
0
; DN10
PEHD
PEHD; DN80
PEHD; DN65
D;
PEH
DN65
0
D; DN5
PEH
100
PEH
D;
PEHD;
; DN80
PEHD
DN50
BPS KUDUZOVICI
PEHD;
DN75
NASELJE
GOLUBOVICI
6
0
NASELJE MUHICI
PEHD; DN80
DN5
NASELJE JUSICI (DUZ PUTA)
; DN
HD
PE
0
; DN10
PEHD
DN200
NASELJE
BRDA
STEEL;
PEHD; DN50
NASELJE GRABOVAC
GI; DN75
GI; DN75
PEHD; DN80
PEHD; DN50
BPS KLEK
NASELJE
VRNOGRAC
NASELJE MRCELJI
PEHD; DN80
NASELJE TODOROVSKA
CELINJA
PEHD; DN100
M.P.1
D;
PEH
DN5
0
DN50
PEHD; DN100 (125)
0
DN8
DN100
(125)
NASELJE CULUMAK
; DN100
PEHD
NASELJE
SESTANOVAC
PEHD;
PEHD; DN80
D;
PEH
5
DN6
DN80
PEHD;
DN100
PEHD
; DN50
PEHD;
DN50
PEH
D;
NASELJE TRALJESICI
PEHD; DN50
00
DN1
; DN50
PEHD
PE
HD
NASELJE
DOLOVI-POLJICE
(DUZ PUTA)
; DN
; DN80
50
PEHD
REZERVOAR
KLEK
100 m3
PEHD;
80
; DN
HD
PE
BOJNA FARMA PERADI (NE RADI)
REZERVOAR
PEHOVO
200 m3
PEH
D;
PEHD;
M.P.2
REZERVOAR
VRNOGRAČ
2x100 m3
PVC; DN200
00
DN1
D;
PEH
0
DN5
NASELJE MEKANOVICI
(DUZ PUTA)
REZERVOAR
DRAGA
200 m3
NASELJE TABAKOVICI
NASELJE HRDAVSKO SELO
M.P.2
; DN100
DN65
PEHD
PEHD;
NASELJE
KRIVAJA
PEHD; DN100
200 m3
PEHD;
PEHD;
D;
PEH
NASELJE KUDUZOVICI - DUZ PUTA
REZERVOAR
ČARDAK
NASELJE
TODOROVO
DN250
DN80
NASELJE
DOLOVI-POLJICE
(DUZ PUTA)
NASELJE ELEZOVICI
PEHD;
PEHD;
8
0 (125)
; DN10
PEHD
M.P.1
REZERVOAR
MEHUROVIĆA GLAVICA
200 m3
HD
PE
D;
PEH
REZERVOAR
KURTIĆA GLAVICA
200 m3
; DN80
PEHD
NASELJE GLINICA
REZERVOAR
KLEK
100 m3
NASELJE ELEZOVICI 2
0 (125)
; DN10
PEHD
NASELJE GLINICA-BREZOVO
POLJE-PECKA
M.P.3
DN8
PVC
D;
PEH
80
; DN
HD
PE
PEHD;
NASELJE
BREZOVO POLJE
REZERVOAR
PEHOVO
200 m3
BPS KAPAN
NASELJE TODOROVSKA
SLAPNICA
50
; DN
DN80
HD
PE
PEHD;
PEHD;
DN100
(125)
PEHD; DN
50
NASELJE CRVAREVAC
NASELJE MEKANOVICI
(DUZ PUTA)
8
DN
50
PEHD; DN100 (125)
PEH
D;
0
DN8
PEHD; DN80
PE
65
; DN
HD
PEHD
; DN50
PEH
D;
DN
HD
PE
50
PEHD;
; DN
0
10
DN 50
D;
DN
50
PEHD
; DN
HD
50
; DN80
D;
PEH
5
DN6
DN 50
DN
50
NASELJE ZBORISTE
D;
0
; DN
50
HD
PEHD
; DN
PE
65
0
DN
100
PEHD; DN
50
HD
PE
; DN
10
D; DN
100
DN6
DN
100
; DN50
PEHD;
DN
100
PEHD; DN 80
PEHD; DN
65
50
DN
0
MJERAČ PRITISKA
CJEVOVOD
NOVO MJERNO MJESTO
IZVORIŠTE TERMALNO
IZVORIŠTE I PUMPNA STANICA
BOOSTER PUMPN A STANICA
MJERAČ PRITISKA
REZERVOAR
CJEVOVOD
NOVO MJERNO MJESTO
IZVORIŠTE TERMALNO
IZVORIŠTE I PUMPNA STANICA
LEGENDA
0
REZERVOAR
IZVOR. ZBORIŠTE
IZVOR. ZBORIŠTE
BOOSTER PUMPN A STANICA
150
150
D; DN
PEH
PEHD;
M.P.3
M.P.3
50
PEHD; DN
PEHD; DN
LEGENDA
11
65
BPS ZBORIŠTE
PEHD; DN 80
BPS ZBORIŠTE
D;
PEH
PEHD
PEHD; DN
11
M.P.1
M.P.1
NASELJE CRVAREVAC
D;
PEH
PEH
D;
PEH
0
5
DN5
REZERVOAR
REZERVOAR
ZBORIŠTE
ZBORIŠTE
200 m3
200 m3
PEHD;
PEH
M.P.2
NASELJE GRADINA
PEH
NASELJE ZBORISTE
PE
M.P.2
NASELJE GRADINA
D;
PEH
0
DN8
BOJNA FARMA PERADI (NE RADI)
D;
PEH
VELIKA KLADUŠA
M.P.2
BPS KLEK
M.P.1
DRAGA
200 m3
PEH
0
PEHD
DN8
5REZERVOAR
NASELJE HRDAVSKO SELO
M.P.2
0
; DN10
; DN10
D; DN5
200 m3
PEHD
PEHD
NASELJE
TODOROVO
0
L; DN25
STEE
REZERVOAR
MRKOVINE
1000 m3
D;
PEH
BPS KUDUZOVICI
M.P.1
00
DN1
100
DN
PEH
D;
DN200
NASELJE
BRDA
STEEL;
REZ.
DUBRAVA
60 m3
; DN50
PVC; DN200
NASELJE GORNJA
PECKA
PEH
REZERVOAR
VRNOGRAČ
2x100 m3
BPS VEJINAC
FARMA AC-VEJINAC
; DN80
PEHD
0
; DN10
PEHD
0
PEHD
DN20
NASELJE KUDUZOVICI - DUZ PUTA
M.P.2
NASELJE VEJINAC 1 i 2
NASELJE GORNJI PURICI
REZ. ŠUMATAC
P6
PEHD;
PEHD;
PS SLAPNICA
NASELJE DONJA
SLAPNICA
300 m3
100
50
; DN
HD
PE
; DN
HD
PE
M.P.3
100
; DN
HD
PE
; DN65
PEHD
NASELJE GLINICA-DONJI
GRABOVAC
PEHD; DN80
PEHD; DN65
NASELJE ORCEVA LUKA (DUZ PUTA)
DN65
REZERVOAR
M.P.3
ČARDAKN 45°04' 02,0''
BPS DONJA LUČKA E015°53' 29,4''
00
D; DN1
PEH
; DN10
REZERVOAR
ESMERI
32 m3
NASELJE DONJI PURICI
VK-7
NASELJE MARJANOVAC
PEHD;
D;
PEH
PEHD; DN100
NASELJE ELEZOVICI 1
; DN50
PEHD
PEHD; DN50
M.P.1
REZERVOAR
MEHUROVIĆA GLAVICA
REZERVOAR
200 m3GLADNO BRDO
DN200
REZERVOAR
JABLAN
; DN10
PEHD
P7ŠUMATAC
PS
;C.I.
DN200
BLINDIRANO
CI; DN150
DCI;
0
NASELJE VRNOGRACKA
SLAPNICA
20
DN
HD
PE
0
10
; DN
M.P.1
REZERVOAR
RAJNOVAC
0 (125)
; DN10
PEHD
M.P.2
PV
0
C;
; DN10
PEHD; DN50
NASELJE GLINICA
300/114 m3
REZERVOAR
KURTIĆA GLAVICA
200 m3
M.P.1
FARMA AC-SUMATAC
80
; DN
HD
PEHD
PE
PEHD; DN50
PEHD; DN100
00
DN1
NASELJE ELEZOVICI 2
D;
PEH
NASELJE
BREZOVO POLJE
NASELJE GLINICA-BREZOVO
POLJE-PECKA
M.P.3
M.P.3
NASELJE PODZVIZD
D;
PEH
9
0
D; DN8
PEH
BPS ESMERI
NASELJE MALA KLADUSA
PVC;
DCI; DN200
NASELJE KUMARICA (DUZ PUTA)
PEHD;
DN100
BPS KAPAN
150
PEHD;
DCI; DN
PEHD;
R7
R8
NASELJE TODOROVSKA
SLAPNICA
PEHD; 5/4
S 58
86
SOURCE
KVRKULJ A
B.S. KUDIĆI
PEHD; 5/4
NASELJE GRABOVAC
NASELJE PONIKVE
1B
NASELJE CAPRAG
PS B 1
DN100
PS DABR AVINE 1
PS B 2
PS B 3
S 60
R4
R5
R6
R3
M.P.2
DN50
PEHD; DN50
3 M.P.1
M.P.1
VK-4
PEHD;
S 61
S 59
REZ.
DUBRAVA
P/K
60
m3KUDIĆI
M.P.1
DN
4
PEH
; DN2
PVC
88
M.P.3
DN
00
D;
200
PEH
I; DN
NASELJE BARAKE
P1
250
DN
; DN450
DN150
STEEL
PEHD;
STEEL; DN350
SOURCE
DABR AVINE
MM-1J
87
0 S 62
DN45
200 m3
PS DABR AVINE 2
0
0
DN50
BPS VEJINAC
D;
L;
DCI;
STEE
POLJE - DABRAVINE
REZ. KUDIĆI
FARMA AC-VEJINAC
CI;
DN150
DN50
PS SLAPNICA
DN150
4
BPS TRNOVI
3
; DN100
PEHD;
M.P.3
3B REZERVOAR
POLJE
9
AC;
PEHD; DN 65
PEHD;
PEHD;
M.P.3
M.P.2
NASELJE VEJINAC 1 i 2
NASELJE GORNJI PURICI
D;
DN50
NASELJE ORCEVA LUKA (DUZ PUTA)
PEH
PEHD;
REZERVOAR
AGROKOMERC
2x2000 m3
3C
94
NASELJE TRNOVI
93
NASELJE DONJA
SLAPNICA
DN150
DCI; DN500
PEHD;
FARMA AC-GV2
NASELJE GORNJA
VIDOVSKA
P4
DN8
0
DN150
D;
PEH
P2
PVC;
NASELJE DONJA
DN10
VIDOVSKA
0
PVC;
ZGRADE - VIDOVSKA
0
FARMA AC-DV1
DN5
D;
PEH
NASELJE GORNJA SLAPNICA
BPS BEGLUK
PEHD;
PEHD
DN65
PEHD;
REZERVOAR
4
GLADNO BRDOREZERVOAR
3
TRNOVI
300 m3
12
1C
M.P.1
PVC
TRANSPORT AGROKOMERC
DD
7
10
13
P3
P6
PEHD; DN 65
S 13
17
13
PEHD
12
D;
1A
REZ.
KESEROVIĆA BRDO
80
DN300
S 57
S 41
SANITEX
S 40
77
P/K JOHOVICA
PEHD;
9
11
10
S 17
S 39
S 16
DCI; DN250
63
S 15
28
18
; DN50
16
PEHD
S 52
S 53
M.P.3
M.P.2
NASELJE
SILJKOVACA
MM-7
AC;
NASELJE NEPEKE
13
MM-1J/2
1
79
61
S 12
7
BM 24
S 11
64
7
74
76
S 48
27
2
4
S 50
PEH
M.P.2
DN65
; DN
5
REZ.
ŠUMATAC
REZ.
JOHOVICA
M.P.2
PEHD;
6
M.P.1
S 24
S4
65
66
S5
6
072
S 20
VIK
73
S 19
6
1
BPS
PV
70
29
; DN20
PEHD
S2
49
68
1H
69
31
7
00
0
REZERVOAR
ESMERI
32 m3
NASELJE DONJI PURICI
VK-7
PVC;
NASELJE MARJANOVAC
FARMA AC-DV3
; DN5/4
PEHD
NASELJE BEGLUK
PEH
REZERVOAR
BEGLUK
100 m3
PEHD
26
REZERVOAR
JABLAN
300/114 m3
D;
PEH
NASELJE SMREKOVAC
M.P.3
M.P.2
D;
30
S 27 S 26
29
M.P.2
S8
S 29
S 30
0
DN25
33
DCI;
S 35
S 49
S 54
5 M.P.3
P7ŠUMATAC
PS
CI; DN150
37
00
DN1
S 34
R2
D;
PEH
21
M.P.2
22
REZ.
KUZMANOVO 8
BRDO
D;
PEH
DN250
PEHD; DN50
PEHD; DN100
BPS ESMERI
50
R7
R8
; DN
HD
PE
NASELJE MALA KLADUSA
PVC;
PE
M.P.3
NASELJE KUMARICA (DUZ PUTA)
NOT IN FUNCTION
FARM DUBRAVE
HD
38
DCI;
23
NASELJE PODZVIZD
0
10
; DN
HD
PE
)
(125
PEH
D;
; DN PEHD;
80
0
0
REZERVOAR
RAJNOVAC
00
DN1
HD
PE
NASELJE GORNJA
PECKA
5
DN6
DN 125
260
450
DN
S 59
00
D; DN1
PEH
D;
PEH
PEHD; DN50
PEHD; DN50
D; DN8
PEHD; DN50
DN250;C.I.
5
Figure 4: Water supply system of Velika Kladusa
HD
M.P.3
DCI; DN 150
DN
EL;
150
STE
DN
S 58
DN100
; DN
50
9
SVINICA - MALJEVAC
100
; DN
HD
PE
DN50
M.P.1
D;
DN 50
EL;
D;
PEH
500
DN
PS DABR AVINE 2
STE
POLJE - DABRAVINE
I;
DC
87
PEHD; DN100
NASELJE
CAPRAG-KVRKULJA
NASELJE CAPRAG
86
PEHD;
PEHD; DN80
PEH
PEHD;
9
PEH
D; DN
80
0
15
PVC; DN150
NASELJE GLAVICA
PE
100
DN
DN
500
DN
D; DN
D;
C;
PV
; DN
80
AC
; DN
HD
PE
300
; DN
AC
9
I;
DC
3B REZERVOAR
POLJE
DN150
REZERVOAR
AGROKOMERC
2x2000 m3
3C
94
PEHD;
PEH
PEH
PEHD; 5/4
P5
M.P.2
PEHD; 6/4
50
; DN1
PVC
FARMA AC-GV2
NASELJE GORNJA
VIDOVSKA
P4
D;
PEH
80
; DN
50
; DN1
HD
PE
P2
PVC
PVC
NASELJE DONJA
; DN
VIDOVSKA
100
ZGRADE - VIDOVSKA
BPS BEGLUK
90
NASELJE TRN
0
92
M.P.1
TRANSPORT AGROKOMERC
DD
PEHD; DN150
C;
PV
0
20
DN
PEHD; DN50
DN150
DCI; DN500
4
PEHD
REZERVOAR
TRNOVI
00
DN1
0
JOHOVICA
5/4
84
AC; DN200
PEHD;
; DN
D;
D; DN5
PEH
91
10
PUC Vodovod i kanalizacija, Velika Kladusa | 19
P3
DN 50
S 46
150
DN
65
PEH
82
S 44 S 45
AC; DN200
C;
2
NASELJE TRNOVI
BPS TRNOVI
D;
PEH
; DN8
125
AC; DN200
83
5)
(12
100
; DN
HD
PE
93
3
PEHD; DN 65
4
1B
0
5
PEHD; DN50
; DN10
PEHD
0
NASELJE PONIKVE
PVC
80
GRUPEX
DD
S 43
81
PV
S 56
1
3
DN100
0
DN5
PEHD; DN
S 42
R1
20
NASELJE ALATUSA
1A
REZ.
KESEROVIĆA BRDO
80
13
DN3
S 57
77
S 40
S 41
SANITEX
8
NASELJE MILJKOVICI
19
12
PEHD;
; DN
PEHD; DN50
50
1C
15
DN50
65
PEHD 5/4
PEHD; DN
10
S 13
S 39
S 16
12
M.P.2
63
S 15
11
S 17
17
13
M.P.3
M.P.2
FARMA AC-DV2
MM-7
AC;
NASELJE NEPEKE
13
NASELJE
SILJKOVACA
1
79
61
S 12
BM 24
7
76
28
18
16
M.P.1
MM-1J/2
1
74
S 11
64
7
57
S5
S 23
S 24
S4
65
66
52
6
72
S 20
S 19
73
6
VIK
70
29
71
BPS
300 m3
S 10
48
46
45
S1
1H
69
S 48
27
2
4
S 50
S 51
PEHD;
HD
DN50
PEHD;
PEHD 5/4
00
100
S 25
54
44
32
25
PEH
K JOHOVICA
DN
DN 50
HD;
S 27 S 26
30
; 6/4
28
29
HD
S 33
PE
M.P.3
HD
S 18
PE
00
00
D;
DN1
DN1
D;
PEH
1
65
D; DN5
HD
; DN
S 49
; DN
PEH
; DN100
PEH
50
; DN
S 37
HD
PEHD; DN50
PEHD
5
150
DN50
PEHD;
PE
14
DN
PEHD; DN100
26
PE
; 6/4
PV
C;
DN100
PEHD;
PE
DN6
D;
S 52
0
; DN80
DN80
S 53
D; DN5
50
HD
0
PEH
DN
C;
PEHD
PEHD;
6
PV
DN80
PEHD;
DN1
D;
0
0
PE
PEH
15
DN 50
; DN
PE
; DN
500
0
00
10
DN65
PEHD;
10
; DN
S 35
PEHD;
5/4
; DN
PEHD;
CI; DN250
5
AC
DN8
DN1
PEH
D;
PEH
; DN2
DCI
HD
DN1
DN100
0
50
25)
00(1
; DN
50
65
DN5
; DN50
00
DN3
CI; DN250
12
50
PEH
PEH
PEH
D;
0
; DN100
PE
00
00
D;
80
DN1
D;
DN100
10
PEHD
DN5
D;
PEHD
DCI; DN 150
PEH
250
125
; DN
PEHD; 6/4
DN100
PEHD;
6/4
D;
; DN
HD
PEH
80
HD
D;
PEHD
PE
PEH
; DN
; 6/4
; DN80
; DN80
HD
D
80
PE
PEHD
DN 50
PEHD
50
PEH
DN 150
150
65
PEHD;
PEHD;
HD
; DN
50
PEHD; DN
; DN
PEHD; DN
PEH
HD
PEHD;
HD
; DN
00
DN3
DN2
125
65
DN
HD
50
DN
DN
I;
PE
DN65
PEH
PEHD;
PE
PEHD;
PEHD; DN 50
65
DN100
HD
DN 65
PEHD;
DN 65
PEHD;
PEH
DN100
PEHD;
0
PEHD
; DN100
PEHD;
DN100
50
DN
DN5
PEHD;
00
DN1
PEHD; DN50
PE
0
PEHD;
CI; DN25
50
100
; 6/4
DN5
50
; DN
PE
PEH
5
D;
PEHD
150
PEHD
DN6
D;
HD
PEH
PEHD;
DC
DN80
CI; DN250
; DN100
; DN50
PEHD
0
D; DN
25
DN
D;
DN
50
0
DN65
65
; DN
DN
5/4
PEH
65
DN1
PEHD; DN 100
D; DN
50
PEH
; DN
DN
HD
CI;
PEHD;
CI;
DN 100
0
PEH
6/4
PEHD; DN50
PE
80
; DN
HD
DN100
50
DN
DN5
D;
D; DN8
50
PVC
PE
PEHD;
; DN1
DN100
PEHD;
; DN50
PEHD
D; DN6
DN50
PEHD;
PEH
DN 65
PEH
; DN50
PEH
PE
PEH
; DN
DN
50
6/4
D;
PEHD; 5/4
100
PEHD
PEH
PEH
D;
PEHD
PE
D;
DN
PE
D;
PEHD; DN100
D;
DN50
PEHD;
5/4
D;
D;
DN
PEH
0
PEHD;
PEHD;
50
65
CI; DN250
PEHD
CI; DN250
; DN
DN30
AC;
0
DN5
AC;
50
PEHD; DN
; DN10
0
36
PEHD
00
D; DN1
50
0
PEH
PEH
; DN10
; DN
80
; DN
50
PEHD; DN80
50
HD
DN5
PVC
PEH
D;
; DN
PE
PEHD;
; DN
0
PEHD
PEHD
; DN1
PEH
DN1
PEHD;
PE
HD
DN25
DCI;
DN5
; DN
PVC
DN 50
PEHD;
0
PEHD;
DCI; DN 150
DN200;PVC
D;
PEHD
DN200;
50
00
HD
PEHD
; DN10
0
DN2
D;
D;
HD
65
DN
PEHD;
DN 65
PEHD;
00
PEHD
; DN80
80
DN
PEHD;
DN 65
PEHD;
PEH
00
DN1
D;
PEHD;
; DN50
PEH
D;
PEH
PE
0
PEHD
100
DN15
CI;
DN100
PEHD;
00
)
; DN
50
PEHD; 6/4
PEH
DN200
PVC;
DN100
PEHD;
DN5
D;
DN1
D;
DN65
6
DN3
PEH
PEH
D;
HD
PEHD
PEH
DN80
PEHD;
PEHD
HD
5
DN100
PEHD;
DN8
D;
; DN
50
DN6
D;
PEHD
; DN65
DN65
DN50
PEHD;
DN50
PEH
0
0(125
HD
PEHD
PEH
DN
DN
PEHD;
PEHD;
100
10
; DN
0
DN65
D;
; DN50
0
DN8
D;
PEH
PEH
DN5
0
D;
PE
PEH
PEHD; DN80
; DN10
PE
150
; DN
AC
100
DN
PE
DN 65
DN
125
D;
DN
PEH
D;
65
PEH
PEH
DCI;
; DN
HD
DN100
PE
D;
PEHD;
PEHD;
; DN
; DN100
CI;
DN 50
HD
PE
PEHD
250
DN
PVC;
DN250;C.I.
80
CI;
DN
5
DN6
D;
; DN
D;
D;
; DN65
HD
DN300
PEH
PEH
PE
PEHD
00
PEHD;
PEHD;
DN80
DN1
0
D;
DN250
75
DN100
; DN10
PEH
PEHD;
; DN
PEHD;
5
DN6
HD
CI; DN300
PEH
PE
CI; DN250
D;
D;
PEHD
00
DN1
DN65
CI;
CI; DN250
; DN80
CI; DN300
PEHD;
; DN65
DN3
PEHD
CI; DN250
DN65
50
DN2
; DN65
PEHD; DN100
DN80
D;
DN50
PEH
PEHD;
PEHD
36
0
DN5
5
DN80
; DN
DN200
PVC;
PEH
0
D; DN5
PEH
D;
DN25
DN6
PEHD
D;
PEHD;
PEH
PEHD;
HD
; DN65
PE
PEHD; DN65
5
DN6
DN100
80
CI;
D;
PEHD;
PEH
CI;
0
PEH
DN8
0
PVC; DN200
0
DN100
D;
DN150
PEHD
; DN10
PEH
PVC;
PEHD;
150
DN
; DN100
300
DN
PEHD
64
C;
PEHD; DN65
PEHD; DN50
50
; DN100
PEHD;
; DN
AC
CI;
DN65
S
PV
CI;
00
HD
PVC; DN200
PEH
D;
PEHD;
DN200
PEHD
DN1
PE
PEHD
PEHD;
0
80
D;
DN50
0
0
PEHD
PEHD;
30
CI; DN30
DN65
; DN
80
; DN
HD
PE
PEHD;
CI; DN300
DN150
PEH
PEH
50
; DN
; DN65
HD
PEHD
PE
0
; DN65
6
; DN50
DN100
DN3
PEHD
DN
; DN75
D;
D; DN
PEHD;
64
PVC;
0
0
DN30
S
00
DN3
DN5
00
PEHD
D;
30
00
DN3
; DN15
PEH
AC;
CI;
CI;
DN50
AC; DN300
; DN80
D;
0
DN8
PEHD;
PEHD
AC;
PVC
CI;
DN 65
AC;
DN300
PEH
CI; DN300
DN300
DN 65
0
DN20
0
DN5
CI;
PEHD;
PEHD;
PEHD; DN65
PEHD;
PVC;
AC;
CI; DN300
65
00
DN1
PVC;
DN50
DN
PEH
AC; DN300
PEHD;
D;
; DN80
DN80
PEH
50
DN1
PEHD
PEHD;
)
(125
DN 65
; DN150
100
PEHD;
0
DN8
PEHD
DN
DN 65
PEH
0
D;
PEHD;
D;
65
PEH
; DN100
PEHD
; DN
PVC; DN200
PEHD
D;
DN50
; DN20
65
PEHD;
PEHD
; DN
200
DN
DN200
PVC; DN200
DN200
PEHD
PEHD
D;
PEHD;
PEHD; DN100
PEHD;
PEHD;
; DN
65
D;
PEH
65
DN50
PEHD; DN 65
0
DN
PEHD;
PEHD; DN 65
; DN15
PEHD;
DN150
0
DN5
0
PEHD
PEHD;
D;
10
0
DN10
DN100
PEH
; DN50
PVC;
D;
PEH
PEH
0
DN5
; DN50
PEHD
PEHD
PEHD; DN100
)
(125
; DN
PEH
00
DN1
HD
10
DN1
PEHD; DN100
PE
; DN
PEH
; DN
; DN50
PEH
DN36
HD
PE
5
DN6
PEHD
D;
(125)
PEHD;
5)
(12
PVC;
D;
AC
PEHD;
PEH
100
DN36
0
PEHD; DN100
PEH
PEHD; DN100
PEHD; DN100
; DN
PEHD
PEHD;
; DN
50
HD
PE
; DN
65
HD
65
D;
PE
; DN
00
100
PEHD; DN100
PEHD; DN100
65
100
100
; DN50
00
DN1
; DN
; DN
; DN
HD
PE
PEHD
AC;
HD
HD
DN65
00
PE
PE
; DN100
PEHD
DN1
5
00
PEHD;
PEH
DN6
DN1
DN6
DN65
PEHD;
80
100
HD
PE
D;
PEH
00
DN1
D;
PEHD; DN65
80
DN
; DN
DN
D;
D;
PEH
PEH
PEH
D;
0
5
PEH
DN5
D;
0
D;
PEHD; DN65
65
D;
; DN
HD
HD
PE
; DN10
PEHD
PEH
80
0
DN8
5
; DN
HD
D;
DN6
PEH
PEHD; DN65
D;
PE
PEHD;
PEH
D;
PE
7
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
DN50
PEHD
; DN10
0
; DN65
PEHD
PEHD
HD
PE
; DN
100
PEHD
; DN80
5
DN6
PEH
65
PEH
D;
DN
80
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Managing the water supply system
Telemetric center, equipped with modern SCADA
system, is the control and monitoring center. It
follows the functioning of the whole water supply system of Velika Kladusa – all 5 independent
but interconnected subsystems, which means daily monitoring of: water flow, pump work hours,
pump Amperage (electrical consumption), water levels in reservoirs and other indicators on
the program. We should point out here that all
objects and facilities are covered with telemetric
management, whereas some object lack flow meters. System of remote supervision and management of water supply in Velika Kladusa secures
the following:
„„ Reliable
collection, processing and storing of
information on the state in individual water
supply objects, network, production and consumption of water;
„„ Simple
and user-friendly display of collected
This telemetric system, after years of use,
proved to be very reliable, purposeful and justified, without mistakes in work and with possibility
to save electricity in work of pumps, and monitoring the whole water supply system. Work on telemetric system has been performed in four shifts,
by four workers.
Besides the aforementioned, the company
continuously works on regular inspection of objects in the system: Pump and chlorine stations,
booster stations and reservoirs. Although there
is only passive detection of malfunctions, with
regular monitoring of telemetric system the water
supply company notices increased consumption in
particular parts of the system, and based on that
makes inspection and possible intervention. There
was a huge number of repaired malfunctions in
2014, 1626 cases with average intervention time
of 1 – 2 days.
Water consumption
data;
„„ Chronological
record of all significant events
in particular objects in the system;
„„ Remote managing of water supply system ba-
sed on collected and processed data, including
optimization;
„„ Creation of daily, weekly, monthly and annual
reports;
„„ Storing
basic technical data on water supply
system, as well as on particular water supply
objects.
Total consumption (delivered water / number of
consumers) according to submitted data of the water supply company is 131 liters/head/day.
Besides, there was water consumption analysis
made in pilot DMA zone 4, in a way that 14 households were selected randomly in different parts of
the DMA zone, with exact number of persons in
the household, and we recorded the water consumption for selected households in 2014. Two
household on opposite ends of the scale (highest
and lowest consumption) were deleted from the
calculation, and based on the remaining 10 we
calculated a specific water consumption of 162,7
lit./head/day.
The difference between the specific consumption for the whole system and the pilot zone is partially caused by the fact that a number of Velika
20 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
Figure 5: Telemetric system of water works in Velika Kladusa
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
PUC Vodovod i kanalizacija, Velika Kladusa | 21
2
4
3
2
4
3
3
4
4
3
3
4
5
3
47
32
Ogresevic Ramo
Đogic (Fikret) Džemala
Đogic (Fikret) Hasana
Cehic Jasmin
Cehic Zuhreta
Feriz (Muharem) Fata
Pilipovic Ramiza
Topcagic Ramo
Zahirovic Husein
Bekanovic Hasan
Keserovic Aziz
Sarajlija Mehmed
Dolic Nermin
Kovacevic Jasminka
SUB. TOTAL (14)
TOTAL (10)
HOUSEHOLD OWNER
(WATER METER)
NUMBER OF
STANDING
USERS OF
SERVICES IN A
HOUSEHOLD
II
III
IV
V
VI
VII
VIII
IX
22 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
116
193
7
12
23
35
8
18
10
7
16
10
9
12
14
12
138
165
-5
-10
29
13
10
26
12
2
27
9
17
17
10
8
153
249
8
11
31
46
11
25
13
9
22
13
14
16
17
13
157
265
9
18
34
47
11
23
13
9
22
14
12
15
21
17
159
270
9
20
35
47
11
24
13
9
22
14
12
16
22
16
99
18
-4
-49
17
-45
3
8
1
2
3
16
14
1
24
27
139
217
7
18
32
21
10
22
12
8
21
13
12
13
12
16
282
451
32
28
61
48
14
29
18
8
40
86
12
13
28
34
158
254
9
17
32
38
10
22
12
8
22
19
13
11
25
16
31.1. 28.2. 31.3. 30.4. 31.5. 30.6. 31.7. 31.8. 30.9.
I
WATER-METER READINGS (m³)
INDIVIDUAL HOUSES (HOUSEHOLDS)
Table 8: Calculation of specific consumption for zone DMA 4
154
239
8
14
32
31
10
22
12
7
21
20
12
13
20
17
31.10.
X
125
197
-10
-11
21
72
10
12
11
8
20
-2
13
20
21
12
30.11.
XI
137
208
6
6
29
30
9
19
11
6
19
17
11
12
18
15
31.12.
XII
76
74
376
383
117
250
138
83
255
229
151
159
232
203
(m3)
Total
annual
household
consumption
25,3
14,8
94,0
127,7
39,0
62,5
34,5
27,7
85,0
57,3
75,5
53,0
58,0
69,4
40,5
257,5
349,8
106,8
171,2
94,5
75,8
232,9
156,8
206,8
145,2
158,9
278,1
(liter/person/day)
(m3
per year)
101,5
Specific
consumption per
capita
Total annual consumption
per capita
54,98
303,65
162,7
(l/st/dn)
Specific
consumption per
inhabitant
Two minimal
values
stricken out
Two maximal
values
stricken out
Values
taken for
calculation
of specific
consumption
in Velika
Kladusa WW
Comment
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Kladusa inhabitants temporarily reside abroad.
Another reason is that DMA zone 4 is a rural area
where water is used for watering the gardens and for
the cattle. However, the value obtained in this way is
a lot more realistic, since it shows real consumption
of the people who really reside in that area.
Table 9: Basic financial indicators of company’s
business activity
CATEGORY / INDICATOR
AMOUNT (€)
Private consumers water price per 1 m3
0,46
Water price for industrial users per 1 m3
0,77
4.2. Assessment of financial aspect
of business
Water price for consumers in institutions per 1 m3
0,92
Total annual revenue from sale of water
1.031.390
The water supply company has submitted a
proposal for increasing service prices to municipal
council of Velika Kladusa for approval, however,
municipal council often does not approve such
requests, which creates difficulties in functioning of the company. In Bosnia and Herzegovina
there is no set methodology of forming the prices
of water supply companies’ services, creating difficulties to these companies to reach the market
service price. Basic sources of finances for the
company are services of water supply and collection of wastewaters.
Total annul operational costs of water supply system
1.047.360
Annual investment maintenance costs for water supply
system
116.373
Consumer’s water meters are read each month,
followed by invoicing and distribution of bills,
which are collected at a rate of 92%. Consumers
are divided into three categories with different service price. The following table gives an overview
of water prices and basic indicators of financial
activity for 2014
Financial activity is made in line with valid
national and international accounting standards.
For this purpose we use accounting software ‘PIS’
by Infosys, dedicated and specialized to enclose all
segments of work of water supply and communal
companies.
5.
WATER BALANCE
Some components of water balance and business indicators in the segment of NRW defined by
IWA are given here. The presented water balance
refers to the overall system of public water supply
of Velika Kladusa for 2014, prepared based on the
data received from the water supply company.
PUC Vodovod i kanalizacija, Velika Kladusa | 23
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Table 10: Basic indicators of water balance
INFORMATION
VALUE
Number of inhabitants connected to water supply
network
35.000
No. of connections
14.088
No. of inactive connections
1.456
Average number of persons in a household
4
Are there any disruptions in water supply
Ne
Total produced quantity of water (m3 / year)
3.750.997
Calculated measured consumption (m3 / year)
1.669.999
Calculated non-measured consumption (m3 / year)
11.450
Exported water quantity (wholesale) (m3 / year)
65.000
Average network pressure (m)
40
Length of main distribution network to the profile
DN 50
380
Average length of connection from parcel border to
water meter in m
18
Water consumption per capita (lit./head/day)
131
Estimated number of illegal connections - households
150
Estimated number of illegal connections - other
No. of tampered meters, bridging, etc. with registered
consumers
10
600
Assessed mistake with measured consumption in %
2
Assessed mistake for non-calculated measured
consumption in %
5
Assessed mistake due to the incorrect reading of a
meter in %
5
Assessed mistake at processing of data in the office
in %
2
Total water losses (m3 / year)
NRW in %
2.004.548
53,4
24 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
6.
CONCLUSIONS,
RECOMMENDATIONS
AND KEY ACTIONS
Recommendations and key actions
Based on field visit there are recommendations
and activities defined that the company needs to
implement to the aim of reduction of NRW:
General conclusion
Short term (within one year):
Based on field visit to PUC Vodovod i kanalizacija
Ltd. Velika Kladusa it can generally be concluded
that it is one of better water supply companies in
the area of B&H. In support to this are the data on
large coverage of municipality with public water
supply system, high percentage of collection, positive financial results, adopted work standards, etc.
The company is active in the work of national association of communal companies and in various
regional projects, where it is actively included and
ready to present its good practices.
„„ Acquiring
at least basic set of detection
equipment with corresponding practical field
training,
„„ Introduce
a procedure of regular creation of
water balance, as for the whole water supply
system, also for the particular DMA zones,
„„ Complete
inserting water supply system into
the GIS, with DMA zone 4 as the priority zone,
„„ In
On the other hand, the company did not realize significant improvements in reduction of
NRW, which presents one of the weakest links in
its work. Recognizing this shortcoming, in the past
1-2 years the company undertook establishing and
equipping teams for detection and elimination of
losses, and GIS. Their equipping and initial activities are going rather slowly due to lack of necessary equipment and necessary knowledge of the
employees. Employees engaged in activities of this
project execute their agreed obligations with quality and in time.
its financial annual report the company
should have a chapter on NRW for the current
year.
Mid-term (one to three years):
„„ Create
a detailed action plan of reduction of
NRW,
„„ Introduce
active detection of losses by monitoring consumption in defined DMA zones
with implementation of necessary activities
and measurements, to the aim of reducing the
high percentage of NRW,
„„ Start
procurement and installment of flow
meters where they are lacking in objects
(pump stations, booster stations, reservoirs)
and zones,
„„ Commence with activities of creating a hydra-
ulic model of the WS system,
PUC Vodovod i kanalizacija, Velika Kladusa | 25
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
„„ Continue strengthening human and technical
capacities of already formed GIS team and detection of losses team.
Long term (over three years):
„„ Establish procedures of continual updating of
existing cadaster of water network in GIS,
„„ Continue
with started activities of asset management and benchmarking,
„„ Perform
additional expansion and equipping
of SCADA to lacking objects, with the aim
to cover all the zones with flow and pressure
measuring.
26 | Reduction of Non-Revenue Water (NRW) in Southeast Europe
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
PUC Vodovod i kanalizacija, Velika Kladusa | 27
Smanjenje neprihodovane vode u Jugoistočnoj Evropi | Procjena početnog stanja – JKP Vodovod d.o.o. Velika Kladuša
Imprint
Published by the
Deutsche Gesellschaft für Internationale Zusammenarbeit
(GIZ) GmbH
Registered offices
Bonn and Eschborn, Germany
Open Regional Fund for South-East Europe – Modernisation of Municipal Services
Zmaja od Bosne 7-7a/Importanne Centar O3/IV
71000 Sarajevo
Bosnia and Herzegovina
T: +387 33 957 500
F: +387 33 957 501
www.giz.de/regional-funds-southeasteurope
As at
May 2016
Printed by
Graficar d.o.o. Bihac, Bosnia and Herzegovina
Design & Graphics
Damir Design, Bosnia and Herzegovina
Author
Sead Badnjevic
Implementing partner
Aquasan network in B&H
Partner water utilities
1.
Bosnia and Herzegovina - Velika Kladusa,
Gorazde, Istocno Sarajevo
2.
Macedonia – Kochani, Gevgelija, Vinica
3.
Kosovo – Lipjan, Podujevo, Drenas
GIZ ORF MMS team
Christophe di Marco – Fund Manager
Pavle Donev – Country Coordinator
Georgi Hristov – Project Manager
On behalf of the
German Federal Ministry for Economic Cooperation and
Development (BMZ) and Government of Switzerland
Disclaimer
The information, interpretations and conclusions in this
publication represent the opinions of the authors and do
not necessarily reflect the position of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.
28 | Reduction of Non-Revenue Water (NRW) in Southeast Europe