Bappenas Short Course Leadership Programs

Transcription

EXECUTIVE EDUCATION
FACULTY OF
THE PROFESSIONS
March, 2015 Ongoing
Bappenas Short Course Leadership Programs
Indonesian Ministry of Finance
Contents
A word from the Executive Dean ____________________________________________________________________ 2
Contact Details ________________________________________________________________________________________ 3
Organisational Scope _________________________________________________________________________________ 5
Overview ______________________________________________________________________________________________ 6
Leadership Program Draft Agenda __________________________________________________________________ 8
Service Excellence Program Draft Agenda _______________________________________________________ 10
Project Management Program Draft Agenda _____________________________________________________ 12
Human Resource Management and Training Needs Program Draft Agenda __________________ 14
Finance Program Draft Agenda____________________________________________________________________ 16
Appendix 1 - Leadership Program Fee____________________________________________________________ 17
Appendix 2 - Service Excellence Program Fee ___________________________________________________ 18
Appendix 3 - Project Management Needs Program Fee _________________________________________ 19
Appendix 4 - Human Resource Management and Training Program Fee ______________________ 20
Appendix 5 - Finance Program Fee _______________________________________________________________ 21
Appendix 6 - Important Considerations __________________________________________________________ 22
Appendix 7 - Note to Fees__________________________________________________________________________ 23
Appendix 8 – Acceptance __________________________________________________________________________ 25
Appendix 9 - Course Presenters ___________________________________________________________________ 26
1
A word from the Executive Dean
2 December, 2014
Thank you for giving us the opportunity to partner with Bappenas to
deliver programs designed to aid Ministry officials to develop leadership
and management capacity.
The Executive Education Unit of the Faculty of the Professions has
been designing and delivering Leadership and Management programs
for more than 20 years. The aim of this draft proposal is to clearly set
out the details of the Spirit Scholarship Learning and Development
Programs requested by Bappenas. This proposal provides an overview
of the themes to be explored, an example agenda and a schedule of
fees.
These unique and tailored programs would develop leadership and
management skills, whilst ensuring the groups have the opportunity for
interactive discussion and experiential learning. This will positively
impact learning outcomes from the programs and look at how key ideas
and concepts could be applied in Indonesia.
I look forward to your visit and I am delighted about this potential
partnership between Bappenas, associated Agencies, and the
University of Adelaide.
2
Contact Details
Company Name
Executive Education Unit – The University of Adelaide
Australian Business Number
61 249 878 937
Place of Business
7 Floor, 10 Pulteney St, Adelaide 5000, Australia
Postal Address
The University of Adelaide, SA 5005, Australia
Contact Person
Sarah McGregor
Position in Company
Manager Customised and International Programs
Phone
+61 8 8313 7000
Fax
+61 8 8313 6140
Email
[email protected]
th
3
Summary
Bappenas and Associated Agencies
Program
Spirit Scholarship Leadership and Management Development
Programs
6 short courses in total, with delivery to representatives from:
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Duration
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Ministry of Finance
Bappenas
Civil Service Commission, which includes the people working on
bureaucratic reforms (Menpan)
Public Administration Institute (LAN)
Ministry of Home Affairs
Ministry of Foreign Affairs
Investment Coordinating Board (BKPM)
Civil Service Authority (BKN)
Finance and Audit Agency
Banking Supervision Agency
Land Administration
Delivery Includes:
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Program delivery from 9.30am - 5pm unless otherwise requested.
Morning and Afternoon Tea, and Lunch.
2 free days for participants during the weekend.
Local government visit/industry visit as determined appropriate for each
delegation, based on participants and areas of work.

Maximum 30 representatives from selected agencies per program
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Sarah McGregor, Program Manager
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Our presenters have extensive experience of working globally and have
worked in Indonesia previously or with Indonesians. They consist of adjunct
lecturers and consultants who are experts in the field of Leadership
Development.
Delivery Dates

From March 2015 into 2016, dates to be confirmed
Location
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The University of Adelaide, South Australia
Attendees
Facilitators
4
Organisational Scope
The Unit delivers approximately 200 training days
annually to around 100 managers, with 25% of
these representing customised programs for both
public and private sector clients. These programs
may be delivered in our new state of the art
facilities, at client sites or other external training
venues.
Through the Executive Education Unit,
considerable experience has been developed in
designing and delivering customised management
and leadership development programs. Clients
from both the government and private sector both
internationally and nationally have utilised this
service and have included:
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Established in 1874, the University of Adelaide is
one of Australia’s finest universities and enjoys a
strong international reputation. It is a first rate,
forward looking innovative university and is a
member of the prestigious Australian “Group of
Eight” elite Universities.
The University is directly associated with five
Nobel Prize winners and has produced more than
100 Rhodes Scholars. Its research is at the
leading edge of knowledge and it consistently
ranks amongst the top universities in the AsiaPacific region.
The Business School has successfully delivered a
range of postgraduate award and non-award,
organisational development programs for more
than 40 years. The Executive Education Unit has
been delivering non-award programs for over 20
years to the public and private sectors in South
Australia and beyond.
Executive Education has considerable experience
in delivering face-to-face management education
tailored to middle to senior managers and
professionals. A range of short and longer-term
management development programs are offered
both as open enrolment or tailored in-house
program.
Chinese University Vice-Chancellor’s programs
South Australian Attorney-General’s Department
Department of the Premier and Cabinet
Local Government Professionals South Australia
Pernod Ricard
BHP
PepsiCo Australia and New Zealand
“We were drawn by the fact that The
University of Adelaide had a specific unit
for Executive Education and were
impressed with the calibre of presenters, in
particular, that they were real world
experts.”
Ann Bradford
Deputy Chief Executive Officer
Northern Territory Department of Justice
The Executive Education Unit is a part of the
Faculty of the Professions within the University of
Adelaide. Together with the Business School, the
Executive Education Unit has developed a sound
reputation in the field of management education
both in Australia and overseas.
5
Overview
The Executive Education Unit at the University of Adelaide has been approached by Bappenas in Indonesia to
provide a proposal for Leadership and Management Development Programs to meet the learning and
development needs of officials within Indonesian Government agencies.
The Executive Education Unit has suggested
the delivery of program content in this
document, be based on discussions our
Executive Dean has had with Bappenas.
The Executive Education Unit has provided
course content addressing specific
management competencies with practical
application to your workplace. They are
delivered by highly experienced presenters
who offer extensive international and practical
experience. The Executive Education Unit has
provided an overview on the possible content
of the sessions and facilitators for your
reference. However, it is important to note
aspects may require to be changed due to
timeframes, interpretation requirements,
availability of the facilitators and Industry visit
availability.
Bonython Hall, The University of Adelaide
The Executive Education Unit at the University
of Adelaide would be delighted to consider these plans in more detail and support Bappenas in program
delivery. We are available to discuss this work in more detail and to work together in partnership, should you
be required to contact us about the program or have any further questions.
Bappenas is seeking six (6) programs focused on the leadership and aspects of management development
capabilities of Indonesian government agency leaders and representatives. The programs we can provide will
be informative and interactive, providing participants with the opportunity to consider the scope and breadth of
leadership whilst having the opportunity to share their thoughts and discuss ideas to develop their own skills in
the selected areas. The aim of these programs is to build capacity in the participants by providing them with
information and practical resources that they may implement in their own region.
The Executive Education Unit has designed the following targeted programs including presentations,
facilitated conversations and tours.
6
Program
Leadership Program: Developing Leadership and Management Skills
Without exception good management is about leading and managing people. This
has always been the case of course but in an increasingly competitive environment,
with widespread technological parity, it is becoming even more so. Whatever the core
business of your organisation, its long-term viability and profitability is heavily
dependent on the talents and innovations of your people. They simply must perform
at their best, with an absolute commitment to achieving your organisation’s objectives.
Perhaps more than any other factor is this commitment to leadership and
management skills that distinguishes a high-performance organisation.
Summary
Outcomes
Duration
Attendees
Facilitators
This program will provide you with a stimulating experience, imparting valuable
knowledge and skills, reinforcing key concepts, with immediate application. The
session may include a presentation, class exercises, team-based activity and
discussion of genuine case studies. If case studies are undertaken we would be
seeking prior collaboration with Bappenas to provide us with relevant content for the
case studies to ensure that they meet the needs of participants and ensure relevance
to the course. This program will also include diagnostic and self-assessment
questionnaires, which may be required to be undertaken prior to course
commencement by participants. The learning environment will be supportive at all
times and participants will be given ample opportunity to contribute their own ideas
and experience.
Pre-course work includes a leadership challenge that participants are required to
identify within their organisation. During the program this will be explored via pier
support and group work.
Partipants will obtain an understanding of:
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The difference between leadership and management.
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Personal leadership.
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How to develop emotional intelligence to more effectively manage and lead
people.
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Networks as the key to creating strong work-place relationships.
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Team dynamics and working to their strengths.
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Coaching and counselling or culture and values (to be confirmed with the
client).
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How to deal with conflicting adaptive challenges.
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How to evaluate personal performance.
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Self-awareness.
9 Days, 2 are non-program days and delivery includes:
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David Pender
7
Leadership Program Draft Agenda
Pre-Program
Day 1
Day 2
Day 3
Day 4
Team Dynamics and
Working to their
Strengths
Coaching and
Counselling / Culture
and Values
Day 5
Day 6/7
Day 8
Day 9
Introduction and
welcome (AS)
Pre-course work
Program Introduction
and Overview
Personal Leadership
and EQ
Site Visit
Networks
Orientation Guide
Supplied
The difference
between Leadership
and Management
Industry Visit
The Ability to Deal
with Conflict
Adaptive Challenges
Evaluating own
Performance
Industry Visit
Interactive
Discussion
Program Close
Weekend
(Free time)
Managing own
Performance
Thanks, Evaluation
and Discussion with
Andrew Stevens,
Director
David Pender
David Pender
Adaptive Challenges
Andrew Stevens
Presenters
David Pender
David Pender
David Pender
David Pender
David Pender
David Pender
8
Service Excellence Program
Program
Excellence in client service is a key determinant for business success, especially in
today’s fast changing market place. This service excellence course will provide
participants with the knowledge and skills required to ensure that products and
services are delivered and maintained to the standards required to align with strategic
direction. It will also provide participants with techniques essential for managing
complex situations whilst maintaining a strong focus on service excellence. The
workshop will enhance each participant’s ability to deliver outcomes and ensure that
they have the confidence to enable them to implement best practice service
excellence techniques, delivering satisfaction whilst developing high strategic
outcomes and processes.
Summary
Outcomes
Duration
Attendees
Facilitators
This program provides a streamlined strategic process driven approach to managing
the complexities of service excellence. Not only would we consider strategic
processes in facilitating service excellence, this program could also entail a module in
Six Sigma and Lean which are the two pre-eminent business excellence and
improvement methodologies currently used by leading organisations across a broad
range of industries. Six Sigma is the comprehensive business improvement strategy
made famous by organisations such as Motorola and General Electric. It seeks to
improve the quality of process outputs by identifying and removing the causes of
errors and variation in business and work processes, ultimately impacting service
excellence. Lean is the embodiment of Toyota's Production System principles. It is an
improvement practice that considers the expenditure of resources for any goal other
than the creation of value for the end customer to be wasteful and thus a target for
elimination.
Pre-course work will include completion of a proforma by participants. They will detail
what they want to achieve in their strategy and what does exceptional service mean to
them/their organisation. This will help to formulate group discussions during the
program and shape their strategy.
Participants will gain an understanding of:
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What is service excellence and what are the benefits to government users?
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Public sector strategy, national strategy, regional strategy, local strategy and
outcomes.
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How do we set strategic policy objectives?
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How to take account of contextual analysis.
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Visioning.
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How we design programs to realise them.
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How we implement the programs and strategy.
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Day-to-day service delivery and improvement.
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How to identify and action opportunities for improvement.
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The basic foundations and concepts behind improvement methodologies.
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How to progress and implement improvement projects.
10 Days, 2 are non-program days and delivery includes:
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Michael Edgecombe and Max Zornada
9
Service Excellence Program Draft Agenda
Pre-Program
Day 1
Day 2
Day 3
Day 4
Day 5
Consider Day to
Day Service
Delivery and
Improvement
Industry visits
How to Identify and
Action
Opportunities for
Improvement
.
Day 6/7
Day 8
Day 9
Day 10
Introduction and
welcome (AS)
National, Regional
& Local strategy
and Outcomes
Pre-course work
Program
Introduction and
Overview
Orientation
Guide Supplied
Public Sector
Strategy
How do we set
Strategic Policy
objectives?
How do we Design
and Implement
Programs to
Realise them?
Industry Visit
Interactive
Discussion
Michael Edgecombe
Michael Edgecombe
Interactive
Discussion
Group Work:
What are our
strategies? What
does exceptional
performance mean
to us?
The Basic
Foundations and
Concepts behind
Improvement
Methodologies
Re-engineering,
Six Sigma and
Lean Thinking
Weekend
(Free time)
How to progress
and implement
improvement
projects
Tools and
Techniques
Group Work:
What are our
strategies? What
does exceptional
performance mean
to us?
Michael Edgecombe
Program Close
Thanks, Evaluation
and Discussion
with Andrew
Stevens, Director
Andrew Stevens
Presenters
Industry Visit
Max Zornada
Michael Edgecombe
Max Zornada
Max Zornada
Max Zornada
Andrew Stevens
10
Project Management Program
Program
In today’s highly competitive and fast changing business environment, projects
play an increasingly vital role to help organisations survive and prosper. No
business can be managed without projects. In government, projects are
essential for improvement of service delivery and maximisation of citizen
benefits. Managers are constantly seeking to capture business opportunities and
reduce risk through projects, while minimizing cost and duration
overruns. Today's managers are required to take on vast spheres of
responsibility, demanding a comprehensive knowledge and skill base. Whatever
your background or industry, if you are in a management role, then you need to
be an effective project manager. This applies irrespective of the size or budget of
the project, or the context in which it’s undertaken. Structured to offer a careful
balance of strategic and operational considerations, Project Management will
equip you with the essential management and leadership skills required for
effective project delivery.
Summary
The management component of the course will outline the tools, techniques and
principles of a systematic approach to the project management process, allowing
you to methodically, efficiently and consistently achieve your objectives.
The leadership component of the course will focus on the knowledge and skills
necessary to inspire and lead the team, influence stakeholders, negotiate and
resolve conflicts. You will consider important aspects of leadership and
management, review project management competencies and gain valuable
insights in this area.
This course is aligned with the Project Management Institute’s (PMI®) Project
Management Body of Knowledge (PMBOK®) and promotes the use of language
and terminology that project managers speak all over the world.
Outcomes
Duration
Attendees
Facilitators
Pre course work will include a case study for this short course.
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How to assess organisational strengths and weaknesses.
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How to establish rigorous and consistent project management practices
in your organisation.
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How to conduct accurate, in-depth project analysis.
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How to manage project stakeholders and ensure strong governance
process throughout the project.
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How to map a project’s lifecycle.
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How to create a meaningful and valuable Project Plan.
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How to apply the "Critical Path Method" of project planning
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How to evaluate resource requirements.
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How to effectively engage and manage suppliers.
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How to manage small, large and multiple projects concurrently.
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How to complete and hand over the project.
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How to conduct post-implementation reviews.
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How to keep project focus on realisation of key business benefits.
10 Days, 2 are non-program days, delivery includes:

Program delivery from 9.30am -5pm unless otherwise requested.

Morning and Afternoon Tea and Lunch.

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Local government visit/ industry visit as determined appropriate for each
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Alina Lebed or Max Zornada
11
Project Management Program Draft Agenda
Pre-Program
Day 1
Introduction and
welcome (AS)
Day 2
Day 3
Day 4
Day 5
Day 6/7
Day 8
Day 9
Day 10
Manage project
stakeholders
Negotiation
Pre-course work
Map a project’s
lifecycle
Introduction and
overview of project
management
Assess your
organisation’s
strengths and
weaknesses
Orientation
Guide Supplied
Conduct accurate,
in-depth project
feasibility analysis
Create a
meaningful and
valuable Project
Plan
Industry visit
Apply the "Critical
Path Method"
Understand and
apply key project
management
concepts
Effectively engage
and manage
suppliers
Conduct postimplementation
reviews
Key business
benefits
Weekend
(Free time)
Evaluate resource
requirements
Break a project
down into strong
governance
process throughout
the project
Evaluate your own
leadership style
Industry Visit
Understand roles
and responsibilities
Motivate and
empower team
members
Appoint and
develop a high
performing team
Industry visit
Communication
Managing conflict
and change
Program Close
Thanks, Evaluation
and Discussion
with Andrew
Stevens, Director
Problem-solving
Complete and
hand over the
project
Andrew Stevens
Presenters
Alina Lebed
Alina Lebed
Alina Lebed
Alina Lebed
Alina Lebed
Alina Lebed
Alina Lebed
Alina Lebed
Alina Lebed
12
Program
Human Resource Management and Training Needs Program
The greatest challenge for all organisations is attracting and retaining the right
people with the right skills and capabilities to provide leadership and oversee the
effective delivery of an organisation’s products, programs and services. The
growing challenge for Human Resource managers is the increasing complexity of
workplaces and the challenges of competing in a global market at a time of
immense social and technological change combined with skills shortages in some
industries and professions. Wherever practical, organisations need to develop
workforce talent from within, plan their workforce and develop strategies to retain
good employees. This module will focus on human resources from a senior
management perspective and cover such topics as:
Summary
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Strategic workforce planning.
Succession planning.
Developing workforce skills, competence and capability.
Job analysis and design.
Recruitment and selection.
Performance planning and review.
Coaching and mentoring.
Developing high performing teams.
Managing change.
Workplace health and safety.
Pre-course work will be included and is yet to be confirmed.
Outcomes
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Duration
Attendees
Facilitators
Key Australian workforce legislation.
The Australian workforce structure.
Strategic workforce planning.
Training needs analysis.
A series of workplace site visits to observe the application of different HR
and training concepts in Australian organisations.
A series of work-based projects centred on key topics that groups of
participants will assemble and present to their organisations on return to
Indonesia.
8 Days, 2 are non-program days, delivery includes:
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Dr Lindsay Ryan
13
Human Resource Management and Training Needs Program Draft
Agenda
Pre-Program
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6/7
Day 8
Introduction and
Welcome (AS)
Industry Visit
Pre-course work
Industry Visit
Industry Visit
Strategic Workforce
Planning
Succession Planning
Orientation Guide
Supplied
Industry Visit
Performance Planning
and Review
Job Analysis and
Design
Managing Change
Recruitment and
Selection
Workplace Health and
Safety
Developing Workforce
Skills, Competence and
Capability
Developing High
Performing Teams
Weekend
(Free time)
Program Close
Coaching and
Mentoring
Thanks, Evaluation and
Discussion with Andrew
Stevens, Director
Andrew Stevens
Presenters
Lindsay Ryan
Lindsay Ryan
Lindsay Ryan
Lindsay Ryan
Lindsay Ryan
Lindsay Ryan
Lindsay Ryan
14
Finance Program
Program
Summary
In this program participants will gain the capabilities required to enable them to
interpret and use financial reports, prepare and use budgets, be involved in
business case preparation, and provide them with the confidence to use these
capabilities. Information contained in financial reports is critical to understanding
your organisation’s situation, where there are issues to be addressed, and
opportunities for improvement.
The program assumes you have no prior knowledge of financial management. By
the end of the program participants will have covered the outcomes detailed
below.
There is no pre-course work required prior to this program.
Outcomes
Duration
Attendees
Facilitators

The 3 key financial accounting reports.

Concepts and methods of using financial statements.

The techniques appropriate to preparing budgets, and analysing reports.

Preparation of financial statements.

The 3 key financial accounting statements.

Interpretation of Financial Statements – the 3 basic steps.

A general ‘walk through’ of the statements.

Individual ratio analysis.

Dos and don’ts in analysing financial statements.

Financial evaluation and business case preparation.

Time-value-of-money principles.

Risk assessment: sensitivity and scenario analysis.

A ‘checklist’ approach as part of business case preparation.

Budget and Budgetary Controls.

Identifying and analysing budget variations.

‘Good practice’ principles for developing budgets.
5 Days Delivery Includes:
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
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
Mark Coleman
15
Finance Program Draft Agenda
Pre-Program
Day 1
Day 2
Day 3
Day 4
Day 5
Introduction and Welcome
(AS)
Industry Visit
Budget and Budgetary Control
Interpretation of Financial
Statements
Orientation Guide Supplied
Preparation of Financial
statements
The 3 Key Financial
Accounting Statements
A General ‘Walk Through’::
what can I see just by looking
at the statements ?
Putting the Whole Together
Industry Visit
Dos and Don’ts of Analysing
Financial Statements
Financial Evaluation and
Business Case Preparation
Identifying and Analysing
Budget Variations
Program Close
Determining Appropriate
Responses
Individual Ratio Analysis
Risk Assessment
‘Good Practice’ Principles for
Developing Budgets
Mark Coleman
Mark Coleman
Thanks, Evaluation and
Discussion with Andrew
Stevens, Director
Andrew Stevens
Presenters
Mark Coleman
Mark Coleman
Mark Coleman
16
Appendix 1 - Leadership Program Fee
The Program Fee
The Program Fee is detailed below and is inclusive of GST. A reduction in participant numbers does not
reduce the cost of the program.
Program Design & Delivery
$51,500
Materials and Administration
Catering
-
7 X morning teas and lunches
Travel
-
hotel transfers
-
program transfers
TOTAL
30 participants
$1,888
$56,650
Other potential costs
Program Interpretation 7 days at $774 per day
Approx $5418-$5960
Program Translation 100 words $74.25 per hour
Accomodation approximately $150 twin room Ibis
$74.25 per hour
excluding GST
Max
10
nights
$22,500
17
Appendix 2 - Service Excellence Program Fee
The Program Fee
$59,588
Catering
-
Travel
-
hotel transfers
-
dinner / program transfers
TOTAL
30 participants
$2,185
$65,576
Approx,$6,192 - $6814
Accommodation approximately $150 twin room Ibis
$74.25 per hour
excluding GST
Max
11
nights
$24,750
18
Appendix 3 - Project Management Needs Program
Fee
The Program Fee
$59,588
Catering
-
Travel
-
hotel transfers
-
program transfers
TOTAL
30 participants
$2,185
$65,576
Approx,$6,195.2 - $6814
Approx, $74.25 per hour
Excluding GST
Max
11
nights
$24,750
Excluding GST
19
Appendix 4 - Human Resource Management and
Training Program Fee
The Program Fee
$49,570
Catering
-
Travel
-
hotel transfers
-
program transfers
TOTAL
30 participants
$1,817
$54,527
Approx,$4,644 - $5,108
Excluding GST
Max
9
nights
$20,250
Excluding GST
20
Appendix 5 - Finance Program Fee
The Program Fee
$31,910
Catering
-
Travel
-
hotel transfers
-
program transfers
TOTAL
30 participants
$1,247
$37,410
Program Interpretation 5 days at $774.4 per day
Approx,$3.872 - $4259
Excluding GST
Max
6
nights
$13500
Excluding GST
21
Appendix 6 - Important Considerations
Program fee related information and presenters
are detailed in the Appendices.
aspects of the Programs, including pre-course
case study work.
Bappenas needs to be aware that all of these
programs are customised.
All courses will provide pre-course case study
work. We would like to work directly with
Bappenas to identify suitable case studies for
participants prior to the courses commencing.
If Bappenas is interested in proceeding with the
delivery and the development of these programs a
signed acceptance would be required to be
emailed back as soon as possible so the Executive
Education Unit can proceed. This would constitute
an agreement between the Client and the
University of Adelaide for the delivery of the
Program.
The Program Fees are outlined at the back of this
document. The Executive Education Unit has
highlighted the program costs for a minimum of 30
people. If any participants are unable to attend,
we would still be required to charge the amount
outstanding.
We are unable to manage more than 30
participants per program due to room capacity.
Dates for the programs would have to be agreed in
partnership and would be subject to presenter
availability.
Due to the timeframe, if there is a request to
reschedule the program 30 days prior to the
program commencement, this will be subject to
facilitator availability and room availability to deliver
the program. If Executive Education is unable to
deliver the program at another time, we will be
required to invoice for 30% of program costs. In
the event of cancellation by the Ministry of
Finance, 30% of program costs will also be
invoiced.
As part of the programs, the Executive Education
Unit will arrange local Industry/Government related
excursions or alternatively can provide a presenter
from Industry/Government. As we do not yet know
which participants who would be attending the
particular programs and specifically which
agencies they are from, we believe it would be
more appropriate to work in partnership with
Bappenas to determine visits that would meet the
needs of those in the particular program. We have
only factored costs for this in our schedule of fees
for local visits. Arrival will be in agreed
commencing in March 2015.
The Executive Education Unit would be willing to
visit Indonesia and meet with the agencies prior to
the programs commencing, to learn more about
their work and provide an opportunity to discuss
The Executive Education Unit has not factored in
costs for post-program evaluation work or delivery
in Indonesia, however if this is requested we can
consider costs for this.
We have flexibility for times of course delivery. We
have scheduled the following, however we can
start earlier or start later if preferred and we can
shorten break and lunch times as requested:
Program Deliver:
9.30-10.45
Break:
10.45-11.15
Program Delivery:
11.15-12.30
Lunch:
12.30-2.00
Program Delivery:
2.00-3.15
Break:
3.15-3.45
Program Delivery
3.45-5.00
There is flexibility on the course lengths provided.
If Bappenas wish to reduce the length of the
program, we are willing to consider this and submit
an updated program. Reducing the number of
days will reduce the costs.
The participants will have free time over the
weekend to explore Adelaide and surrounding
areas. If a host and activities are required, we can
consider providing costings for these activities and
transportation.
All participants who undertake the programs will
obtain Certificates upon completion of the Program
at the University of Adelaide.
In addition to the academic program, the Executive
Education Unit will provide support for the entirety
of the delegation’s stay in Adelaide including:

Pick up and transfers between the airport
and hotel, plus site visits when required.

Costs for an Interpreter and time required
for interpretation of the program content is
built into the program schedule.

Halal catering/coffee and tea facility will be
provided on program days for morning and
afternoon tea and lunch.
22
Appendix 7 - Note to Fees
The Program Fee shall be payable in full upon program acceptance.
Delivery Location
Cancellation or Variation
The Program will be delivered primarily on the
University of Adelaide’s City Campus. Some
sessions will be held at other sites.
The University may, in its absolute discretion,
permit cancellation or variation of the Course
delivery dates if the Client submits a request no
less than 30 days prior to the scheduled Course
delivery date. No cancellation or variation to
delivery dates will be permitted if the Client submits
a request later than this.
Catering & Travel
Catering is provided for the program and is
detailed in the above table.
A Formal Closing dinner has been arranged,
providing an opportunity for participants to meet
with leaders from within and outside of the
University of Adelaide subject to their availability.
Limitation of Liability
Travel is provided for airport transfers, any travel
required for academic program activities and for
dinners. It does not include any flights.
To the extent permitted by law, the University
excludes any warranties, conditions, promises or
statements, whether express, implied, and
statutory or otherwise, which are not expressly set
out in the agreed proposal.
Accommodation is only an approximate cost from
Ibis Hotel (inclusive) with twin share in place as
standard, unless otherwise required. We have
costed a maximum of 15 rooms for your reference.
Participant Materials
The fee allows for the printing and collation of
materials associated with the program. Each
participant will receive a printed manual containing
the program and some presentation slides,
handouts and readings.
If translating and interpreting is required we can
factor those costs in. We have only provided
guestimate costs for these areas not actual costs.
Assessment
No assessment is included in the program
Program Itinerary
As the Executive Education Unit is currently in the
process of organising this program, it may be
required to move activities and program days
around subject to availability of the Government
and Industry visits. In the case this is required; we
will provide an updated Program Itinerary to the
Ministry of Finance.
Intellectual Property
All intellectual property rights in the Course are
owned by the University or the University’s
contractors. The Client may not use, reproduce,
communicate or publish any of the Course
materials without the prior written permission of the
University.
The Client has made its own determination about
the suitability of the Course for its purposes and its
participants.
Where the University is in breach of a condition or
warranty implied by the Trade Practices Act 1974
(other than a condition or warranty implied by
section 69 of that Act) the University’s liability is
limited, at the option of the University, to:
if the breach relates to goods: the replacement of
the goods or the supply of equivalent goods; the
repair of such goods; the payment of the cost of
replacing the goods or of acquiring equivalent
goods; or the payment of the cost of having the
goods repaired; or if the breach relates to services:
supplying the services again; or the payment of the
cost of having the services supplied again.
The maximum aggregate liability of the University
for any claim for loss or damage, either in contract,
tort and/or statute, in relation to the delivery of the
Course shall not in any event exceed the Course
fee.
Miscellaneous
These terms and conditions and the agreed
proposal records the entire agreement between
the parties as to the delivery of the program. It
supersedes all prior contracts, obligations,
representations, conduct and understandings on
the subject matter. The laws of South Australia
govern this agreement. Each party irrevocably
submits to the non-exclusive jurisdiction of the
courts of South Australia.
23
Representation
LGMA is independent of the University of Adelaide
and as such is restricted from making any
representation on behalf of the University of
Adelaide, The Executive Education Unit or any
other associated entity.
24
Appendix 8 – Acceptance
Signed acceptance of this proposal will constitute an agreement between the Indonesian Ministry of Finance
and the University of Adelaide (through its Executive Education Unit) for the delivery of the Leadership and
Management Programs outlined in this document and detailed below, subject to the above terms and
conditions.
Signed for and on behalf of
Signature
Date
Name
Position
Name of program accepted
25
Appendix 9 - Course Presenters
Leadership Program
David Pender
BEc, MBA (Adel), CA
David is a leading Australian consultant specialising in the development and success of
knowledge intensive organisations. He has worked widely in the public and not-for-profit sectors both in
Australia and overseas concentrating on sustainable performance improvement through people and
organisational development, including recent work with NASA. The application of knowledge
management principles and negotiation skills are a key part of his work. David is also an adjunct
lecturer at the Business School conducting classes in negotiation, knowledge management and
leadership. He is also completing his PhD in knowledge management at the School.
Service Excellence Program
Michael Edgecombe
Ass Dip Bus (HRD) MBA (Adel) GAICD AIMC
Michael has been consulting to business and government since 2004 after 21 years as an executive,
with a focus on markets, strategy and business planning. He has extensive experience in developing
strategies, writing strategic and business plans, designing projects and executing them.
Michael has consulted in local government and regional economic development in the areas of council
and regional strategic plans, service design, tourism and business facilitation, branding and political
strategy. He has taught strategic management to postgraduate students in the Adelaide Business
School MBA program.
Max Zornada
BE (Mech), Hons, MBA
Max is a Management Educator and Consultant with extensive experience teaching MBA, executive
education and management development Seminars and as a hands-on practitioner, consulting to major
corporations on a range of Operational and Strategic issues, throughout Australia, the US, Middle East,
UK, Western Europe and Asia, with a focus on achieving Business and Operational Excellence
throughout Australia, the US, Middle East, UK, Western Europe and Asia.
Human Resource Management and Training Needs Program
Dr Lindsay Ryan
Hons (Bus), MBA, PHD
Lindsay has an interest in Strategic Partnerships and Learning and Development needs. He has
experience of working with public and private sector organisations developing and customising the
delivery of in-house corporate and executive education programs. He has delivered programs to
industry based on University award programs or part of the range of business improvement programs
including Lean Management and Six Sigma certification. Lindsay also has significant experience in
Corporate and Executive Education, the strategic role and potential of corporate education and lifelong
learning.
26
Project Management Program
Alina Lebed
G Cert Ed, Dip Management & Intl Trade
Alina is a leading management consultant specialising in a complex problem solving for a variety of
clients throughout Adelaide and interstate. Prior to this role she led the Business Advisory Practice for
an international consulting firm in Adelaide. Alina has also lectured in the areas of strategy, risk and
project management at the University of Adelaide since 2003. Her relevant areas of expertise include
strategic analysis, business and marketing planning, corporate governance, business case analysis,
risk management, economic and industry development, change management, strategic procurement
and of course, project management. Alina has designed and implemented multiple training programs
on many of these topics to a range of corporate and government clients both nationally and
internationally.
Finance Program
Mark Coleman
BEc (Adelaide), MBA (Edinburgh), FAICD
Mark was previously an Adjunct Lecturer at the University of Adelaide Business School. He has taught
in the School’s MBA and management development programs in Adelaide and Asia, and has also
taught in Europe. Mark operates his own consultancy specialising in strategic and business planning,
organisational and governance/board reviews, financial evaluation and project analysis. He is also
involved in developing and delivering financial management and governance training programs. Prior
to establishing his consultancy, Mark had management experience at senior levels, including
Director Corporate Planning and Finance at the Electricity Trust of South Australia. He has held
various board positions and is a Fellow of the Australian Institute of Company Directors
27

Bappenas Short Course Leadership Programs

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