Be-A-Star - Chartwells Monthly

Chartwells Monthly | March 2016
Associate and
Team Recognition
communication / executive welcome message
table of
contents:
Congratulations, Star 1 Winners!
2
CEO’s Message
3
Star 1 Winners & Safety
Champion Team Awards
11
Thomas F. Lackmann
Excellence Award
12
Contact Chartwells
Our people play the most important part in making our
business successful. It is their talent, dedication and passion
for hospitality that has provided Chartwells with the opportunity and honor of serving 280 campus communities
across the United States.
Lisa McEuen
President and CEO,
Chartwells Higher
Education
Dining Services
The Be-A-Star award program is one of the many ways
we recognize our associates and teams for the countless
contributions they make every day to better serve our
guests, our campus partners and each other.
In Star 1, our regional judging committees have nominated
outstanding achievers from both front and back of house
associates for the fall 2015 school semester. For our team
effort award, we are recognizing accounts that have been accident-free, exceeding
our safety program initiatives and ensuring a safe and healthy workplace for all.
This year, we have also added a NEW category that specifically recognizes
outstanding students employed by Chartwells. We are incredibly proud of our
role in preparing today’s students for tomorrow’s workforce and are pleased to
share their achievements with you.
Finally, I am proud to share an announcement by Andy Lackmann, CEO of
Lackmann Culinary Services, honoring the recipients of the 2016 Thomas F.
Lackmann Excellence Award.
We’re recognizing accounts
Congratulations to all of our winners! You not only serve as role models for all
of us, but as brand ambassadors nationwide.
have been accident-free!
Lisa McEuen
President and CEO
Chartwells Higher Education Dining Services
2
New Award >>>
ChartwellsMonthly.com | March 2016
that exceeded our safety
program initiatives and
Star 1 Winners / Be-A-Star
West Region
Viviana’s enthusiasm for her work shows in every
dish she makes. She has a passion for her food,
guests and coworkers that presents itself as a smile
and a kind word for everyone she encounters. She
uses her wonderful personality to interact with everyone in a positive way.
Julia established Food Recovery Network’s program
on campus and is a champion for sustainability. She
works with campus dining and students to set up a
food recovery schedule by meticulously planning
out the entire process to ensure its success.
Fresh, made-from-scratch recipes are Patricia’s specialty because they are made from her heart, not
from a can. She prepared and shared 200 tamales
for a holiday, commenting, “This is a tradition I do for
my family, and I see all of you as part of my family.”
Rosie took on significant responsibilities to support
the dining program to get it to where it is today. Due
to her outstanding performance she was promoted.
Her greatest assets include her positive attitude and
unwavering willingness to help her coworkers succeed while helping feed students.
Viviana
Vasquez
Sr. Cook,
New Mexico
Institute of Mining
and Technology
Julia
Maciunas
Student Associate,
University of Utah
Patricia Cruz
Cook,
Texas State
University
Rosemary
Martin
Manager,
University of
Alaska-Fairbanks
Safety Champion Team Award/Accident-Free Operation
University
of Nevada –
Reno
March 2016 | ChartwellsMonthly.com
3
Be-A-Star / Star 1 Winners
Northeast Region
Shavaun
Cloran
As the campus RD, Shavaun’s priority is supporting students with food allergies while ensuring the
entire campus benefits from healthy eating habits.
By joining forces with Student Counseling Services,
she is helping students thrive.
Tom
Buonomano
Tom is a student intern at Chartwells supporting
marketing efforts. He’s a great student liaison,
tech wizard and social media pro. He has even improved the music variety playing in the café while
students dine.
Charlie
Wade
Chef Wade is recognized for his incredible spirit and
creating amazing meals. He has his own following
of students and faculty who visit his station to dine
as he addresses them by name. He’s on the Safety
Committee and helps his team stay accident-free.
Joseph
Kraskouskas
With over 33 years in foodservice, Joe is considered
a true pro managing over $22 million in business.
He’s a mentor and helps associates be their best.
He moves mountains for student events and is a
founding father of Chartwells’ Project Clean Plate.
Registered Dietitian,
Worcester
Polytechnic
Institute
Student Associate,
Worcester
Polytechnic
Institute
Chef,
Worcester State
University
Resident District
Manager,
Worcester Polytechnic Institute
Safety Champion Team Award/Accident-Free Operation
Worcester
State
University
4
ChartwellsMonthly.com | March 2016
Star 1 Winners / Be-A-Star
Northeast Metro Region
Grace is every team’s dream member. She is a dependable, multi-talented associate who manages
all aspects of catering to ensure guests receive deliveries on time, hot and complete. She pitches in
wherever needed and can feed 500 students without a blink.
Giuliano is a graduate student who joined the
Quinnipiac University Dining Services team as a
freshman. Even as a busy MBA student he still finds
time to work. He looks forward to catering VIP
events and providing five-star service with five-star
cuisine.
Grace Foster
Johnson
Catering,
Pace University
Giuliano
Torelli
Student Associate,
Quinnipiac
University
Cook Kenny is described as the “rock” in SUNY’s
campus kitchen and is the foundation of the culinary team. He’s energetic with a great laugh and
they depend on his culinary knowledge to ensure
guests are dining on the best.
Kenny
Sinclair
Chef Brown is always creating new ways to help
change students’ eating habits in a healthy way. His
leadership style exudes caring and inclusion warranting recognition for his service and commitment
from students and clients.
Matthew
Brown
Cook,
SUNY College at
Old Westbury
Executive Chef,
Sullivan County
Community
College
Safety Champion Team Award/Accident-Free Operation
Bard College
at Simon’s
Rock
March 2016 | ChartwellsMonthly.com
5
Be-A-Star / Star 1 Winners
Mid-Atlantic Region
Mary Bryce
King
Manager,
Radford University
Virginia
Spataro
Student Associate,
Stockton University
Charlene
Jones
Cook,
Radford University
Danielle
McDowell
Director of Dining,
Stockton University
Through hard work, pursuing a degree in business
and raising her family, Bryce is passionate about
ensuring the Student Center exceeds standards.
She lights up a room and is a born leader. She’ll
go that extra mile to help anyone and does it with
a smile.
Chartwells was seeking a student who’s passionate,
reliable, dedicated, wanting to do more and make
a difference. Virginia was that person! She knows
a lot about guest service and understands how to
adapt to the needs of students.
Charlene has been cooking up a storm on campus
for over 15 years. With her talent and stamina she
can dish out upwards of 2,500 meals across three
dining periods. She knows how to handle everything and trains new associates so they can succeed like she has.
Having 20+ years in foodservice, Danielle collaborated with regional management on the campus’
retail food court grand opening. Her innovations
increased sales by 40 percent (combined) resulting
in an impressive increase!
Safety Champion Team Award/Accident-Free Operation
Northern
Kentucky
University
6
ChartwellsMonthly.com | March 2016
Star 1 Winners / Be-A-Star
Southeast Region
Jhonco is a true role model to his peers. “Great attitude, respectful and thoughtful” are just a few words
that describe his work ethic. As a Marine Reserve
and Nova undergraduate, Jhonco said, “I’ve had
nothing but a great experience and am grateful for
management’s flexibility with my duty schedule.”
Jhonco
Aumoithe
Carole is a second degree nutrition student having already achieved a bachelor’s degree in Public Health. She’s a strong team member providing
support to the culinary team overseeing Webtrition, and applying her knowledge to the campus
foodservice program.
Carole
Cavalier
Visnu has been an outstanding associate at Chartwells since coming on board two years ago. His
eagerness to learn culinary skills resulted in his
promotion to a lead position. His passion is truly
inspirational and he encourages others to work just
as hard.
Visnu
Morales
Traci was a campus dining student supervisor,
graduated college at UNF and now manages retail multiple concepts. Her team is frequently complimented for their great work and recently won a
campus award where Chick-fil-A was voted as best
restaurant two years running.
Supervisor,
Nova Southeastern
University
Student Associate,
University of
North Carolina at
Greensboro
Cook,
Johnson and Wales
University
Charlotte
Traci
Jordan
Director of Dining
Services, University
of North Florida
Safety Champion Team Award/Accident-Free Operation
Louisburg
College
March 2016 | ChartwellsMonthly.com
7
Be-A-Star / Star 1 Winners
East Central Region
Shontee
Bynum
Foodservice Lead,
Indiana University
Purdue University
Indianapolis
Shontee tackles high volume food production with
ease and supervises associates to ensure everything is done with perfection. She is great under
pressure, a true leader and well liked by students.
Linsey
Thompson
Linsey started out as part-time help on campus and
was promoted to the department’s first Student
Manager. She is the Logistics & Operations Coordinator working with Chartwells and the Campus
Kitchens Project to prevent food waste on campus.
Michael
McNamara
Mike prepares 1,000 meals per day and is a back
bone of the culinary team, consistently delivering
outstanding service. If Mike is working on a project everyone is assured that he’ll manage to get
it done. He keeps the operation functioning as a
well-oiled machine.
Blake Milakis
People are very important to Blake, from all associates on the line to the students and guests checking
out at registers. He works hard to keep morale high
and encourages an open, honest and fun work environment. As a strong leader, he motivates his team
by setting goals and following through.
Student Associate,
Indiana University
Purdue University
Indianapolis
Cook,
University of
Wisconsin Whitewater
Director of Retail
Operations,
Indiana University
Purdue University
Indianapolis
Safety Champion Team Award/Accident-Free Operation
John A.
Logan
College
8
ChartwellsMonthly.com | March 2016
Star 1 Winners / Be-A-Star
Mid-Central Region
Even before Tammy was promoted to Production
Manager from snack bar attendant and prep cook,
she seized the opportunity to demonstrate her
skills when the opening came available. Under her
watch everything is running smoothly.
For a busy college student, concentrating on classes, enjoying extracurricular activities and working
on internships, Nathan has been fantastic putting
his best foot forward working at Chartwells. His reliability and great smile make him a true asset.
Tammy Kaiser
Production
Manager, Central
Community
College – Hastings
Nathan
Lynum
Student Associate,
Northland College
Pam is not only a Star Associate and with campus
dining since 2007, she was also featured in the
November 2015 edition of Chartwells Monthly on
page 4! Read about all of her awards and accomplishments.
Pamela
Driskill
John has been with Chartwells for 42 years + and is
a true team member who keeps everything going.
He is a master of all trades and fills any void when
help is needed. He even cooks for Meal on Wheels
donations and deliveries.
John
Washnieski
Barista,
Fort Hays State
University
Assistant Director
of Dining Services,
Northland College
Safety Champion Team Award/Accident-Free Operation
Central
Community
College –
Hastings
March 2016 | ChartwellsMonthly.com
9
Be-A-Star / Star 1 Winners
State of Texas
Andrea
Lozano
Manager,
Texas A&M
University
Corpus Christi
Jose Liscano
Student Associate,
Texas A&M
University
Galveston
Andrea is a great team leader committed to maintaining the highest standards for Starbucks and
Chartwells alike. Her dedication to keeping up such
high standards have resulted in excellent store inspections and evaluations. She is a shining example
of how to manage a successful business.
Jose has worked in every area in the operation and
currently manages the Expo Station in addition to
supporting special catered events. He stands for
what is right, and is always giving suggestions on
ways to do things better. Jose is known as an ace in
the hole.
Alexjandra
Felix
Alexjandra is a strong action cook managing one
of the busiest concept stations on campus. She
doesn’t slow down and takes pride in her hard
work. She’s versatile and there isn’t anything she
can’t handle in campus dining.
Cody Begg
Cody is a confident director surpassing all expectations financially and operationally his first semester.
He has a strong pulse on dining. By developing trust
among his team through open communications, he
is helping to develop their careers that help manage
the business.
Cook,
Texas A&M University College Station
Director of
Operations,
Texas A&M
University
College Station
Safety Champion Team Award/Accident-Free Operation
Texas A&M
University –
Galveston
10
ChartwellsMonthly.com | March 2016
Lackmann Culinary Services / Awards
2016 Thomas F. Lackmann
Excellence Award Recipients
T
his award is dedicated to the memory of my father and Lackmann
Culinary Services’ founder, Thomas F. Lackmann, and founded upon
our company’s values of Quality, Integrity, Trust and Teamwork.
The Award recognizes team members who exemplify the founding values
in their work style and have consistently demonstrated them throughout
their careers. I am proud to announce on behalf of Lackmann Culinary
Services, that Stephanie Farino and Bari Marchfeld are this year’s recipients of the Thomas F. Lackmann Excellence Award. Stephanie and Bari
started with Lackmann and have been promoted to larger roles within
Chartwells Higher Education Dining Services. I am truly proud that they
will use their experience and build upon their capabilities in support of
Chartwells in their new positions.
The honorees received a pineapple-shaped crystal award which is an international symbol of hospitality. Our family chose this symbol because
our dad was the definition of hospitality. He was very humble yet had a
resilient drive to continuously challenge himself regardless of any project.
He showed that he cared about everyone in the company and treated
every person he met like family. He wanted to instill these virtues and
values in his staff while also encouraging the importance of continuous
learning for success.
Bari Marchfeld &
Stephanie Farino
Recipients of the Thomas F. Lackmann
Excellence Award
Stephanie and Bari join the distinguished list of past honorees including Shelley Canonico, Jose Rodriguez, Patti Graham, Edna Castillo, Kelly
Heefner and Jennifer Moschitta. Our winners’ accomplishments truly exemplify everything that my father represented. Each Thomas F. Lackmann
Excellence Award recipient has not only made Lackmann Culinary Services a better company overall, but they have made me a better leader
and better person as well. Congratulations, Stephanie and Bari, on this
well-deserved award.
Andrew W. Lackmann
CEO
Lackmann Culinary Services
The Symbol of Hospitality
The Lackmann family chose this
pineapple-shaped award to honor
founder Thomas F. Lackmann’s
commitment to hospitality.
March 2016 | ChartwellsMonthly.com
11
Chartwells Higher Education Dining Services • 2 International Drive, Rye Brook, NY 10573
Media interested in any additional details for content published in Chartwells Monthly
can contact Kristine Andrews, Chartwells’ Communications Director.
[email protected]
Phone: 914-935-5437 • Fax: 704-295-5919
Web:
www.ChartwellsHigherEd.com • www.ChartwellsMonthly.com • www.DineOnCampus.com
Photo Credits and Thanks:
Thanks to our Be-A-Star Regional Champions for supporting the recognition
program and to all associates and teams for their participation.
Privacy and Terms of Use
All content © Chartwells USA. © 2016 Compass Group USA, Inc.
All rights reserved.
Chartwells Monthly production by:
Kaleidoscopic, Inc.
www.kaleidoscopicinc.com
Like Us:
Follow Us:
/ChartwellsHigherEd
https://instagram.com/chartwellshighered/
Watch Us:
Link In With Us:
YouTube.com/ChartwellsHigherEd
https://www.linkedin.com/company/
chartwells-higher-education-division-
Follow Us:
@ChartwellsHE
Chartwells Magazine is the proud winner of three 2012 LACP Magellan Awards.
• Platinum Winner: Employee Communications Category
• Most Engaging Communication: Worldwide Special Achievement Award
• 7th Place Ranking: Top 50 Worldwide General Competition