Amplifon Life

Transcription

Amplifon Life
ISSUE 11
l 2015
Life
Up to
£50
M&S vouchers
when you
recommend a friend
Getting
you back to
better hearing
More from Amplifon...
ReSound
LiNX²™
Customer
stories
The latest
Smart Hearing™
technology
from leading
manufacturer
GN ReSound
“Amplifon hasn’t
just changed
my life, but the
life of my little boy,
my friends and
my family”
Amplifon has been transforming
hearing for over half a century
IN THIS EDITION
04 Real life
welcome
Hear about Katherine’s and
Mike’s journey to better hearing
with Amplifon
06 Let’s be social
Dear Reader
Welcome to the brand new edition of amplifonLife!
We’re celebrating our 65th anniversary in 2015
and to mark the event we’ve been taking a look back
at the events and innovations which have shaped
the company since it was established in 1950.
You can read about the fresh new look we’ve given
to many of our branches and discover
how our staff took on a record breaking challenge.
Two very different customers tell us how Amplifon has changed their
lives, we find out why staying connected via social media is good for
your health and serve up some ideas for a Great British Dinner Party.
There’s also the opportunity to find out more about the ReSound LiNX²™,
the very latest Smart Hearing™ aid technology, and the chance to win a
luxury box of chocolates by completing our wordsearch.
So what are you waiting for? We hope you enjoy this year’s edition
of amplifonLife!
08
New products
Are you ready for more
natural sound quality with
the ReSound LiNX2™
10
What’s on
A round up of exciting cultural
and sporting events taking
place in 2015
11
65th anniversary
This year Amplifon celebrates it’s
65th anniversary. See how Amplifon
has gone from strength to strength
since opening its doors in 1950
Pour a cup of tea and grab
a biscuit whilst filling out this issue’s
wordsearch – you could even win
a luxury box of chocolates! Also,
don’t forget to recommend a friend
and receive up to £50 M&S vouchers
Steve Fleming
Chief Executive
13 Our news
All the latest news from Amplifon
Katherine
To find out more about our Care homes
please visit our website
www.brighterkind.com
Mike
04
“Amplifon changed my life”
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Recipes you’ll love – with
3 courses from across Britain
to entertain your guests
12
Take a break
We pride ourselves on our specialist
approach to quality care, recreation and
activities and food and dining. We care
for everyone as individuals and create
lifestyles that they feel is right for them.
2
07
Tasty treats
0
At brighterkind, we offer a different kind
of care experience, helping our residents
make each day the best it can be.
Could social media have a
positive effect on mental health?
07
Great British Dinner
11
65th anniversary
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“
Amplifon changed my life
Mike had struggled
with his hearing since
his teens, but a visit to
Amplifon helped him
to restore the balance
– and change his
life forever.
Mike
Hearing problems meant Mike
failed his medical to get into
the navy as a young man,
and determined not to let his
condition beat him, he underwent
an operation to ease the problem.
When doctors told him a hearing
aid would only aggravate the
condition in his right ear, he
resigned himself to coping with
just a device to solve the problem
in his left ear.
Following the conversation
Mike struggled for a further 25 years.
His poor hearing made socialising
difficult, and he often had to rely on the
help of his wife to keep him involved
in conversations. “We’d go to a
restaurant and my wife had to be my
ears. I couldn’t hear anything that was
going on, even when we were talking
she had to do two lots of listening.
She had to listen for herself and make
sure I’d heard it and heard it correctly.
It had an impact on all our friends
and family, really, because they all had
to make allowances for me.”
”
REAL LIFE
“It was more about my
independence than anything else.”
As time went on and Katherine
moved into the workplace, hearing
and participating in meetings
became more and more difficult.
Having a young son proved to be
the catalyst Katherine needed to
address her hearing problems.
“My children and grandchildren would
often stop and say ‘Did you get that,
Dad?’ or ‘Did you get that, Grandad?’
They knew I was missing out on a
good percentage of what was being
said. It got more and more frustrating,
and that’s when I decided to give
Amplifon a shot.”
A real revelation
Amplifon fitted Mike with a BiCROS
system, consisting of a receiver and
transmitter for his right ear with a
hearing aid for his left. He says it’s
been a revelation.
“If anyone asks me about going for
hearing tests or tells me they’ve got
hearing problems, I tell them to go
to Amplifon instantly. It’s so friendly,
so laid back. You are the thing that
matters at Amplifon, and I would
say to anybody: GO!”
“ When I say it’s life
changing it’s no joke,
it is absolutely
life changing.”
Missing out on important things
“My son, Edward, was having health
issues, and I realised how much I
was relying on having someone with
me when I went to meetings and
consultations with his doctors.
I was missing out on a lot of important
information I needed to know to help
Edward. And more importantly, I was
missing out on what he was saying
to me too.
Katherine
Katherine had always
struggled with her
hearing. Her hearing
loss was first picked
up in her teens, but
because the hearing
aids she was given
weren’t that user
friendly, she’d only wear
them during the day.
Life at home became
a bit of a struggle.
Not being able to hear wasn’t just
affecting me, it was having an impact
on the people around me – and
that was really upsetting.”
Katherine visited Amplifon’s Wilmslow
branch, where Hearing Aid Audiologist
Lee made a suggestion which
transformed Katherine’s views
about her hearing.
“Lee suggested putting the hearing
aids in whilst my husband left the
room. I thought ‘there’s no way I’ll
be able to hear him speaking from
another room’, but I could. It was a
really emotional moment for both of us
– we couldn’t believe the difference the
Amplifon hearing aids made.”
Katherine wears her new hearing
aids all the time: “They’re much
more comfortable and easy to adjust
when I’m on the phone. I can hear
what’s going on at work and play
an active part in meetings. More
importantly, I can hear everything
my little boy says!”
Enjoying life to the full
Katherine now feels a bit cheated
for all the special times she has
missed out on as a result of not
hearing properly.
“It’s made life so much more enjoyable.
I can do things other people in their
thirties take for granted, like going out
for a meal without having to worry
about whether I’ll hear everything.
Amplifon hasn’t just changed my
life – it’s changed the life of my family,
friends and work colleagues.”
Further information
To find out more about Katherine
and Mike’s stories, watch
their videos by visiting our website
www.amplifon.co.uk/
customerstories
or join the conversation on
our Facebook page
www.facebook.com/UKAmplifon
Pop along to your local branch for afternoon tea
We’ll be holding a series of afternoon teas at Amplifon branches across the
country throughout the year. You’ll get the chance to chat to your local Hearing
Aid Audiologist, talk to other Amplifon customers and share your stories.
There’ll also be the opportunity to try out the latest products and hearing devices,
so why not bring a friend along, enjoy a spot of afternoon tea and introduce them
to Amplifon? We’ll be releasing more details in the coming months so keep an
eye on our website at www.amplifon.co.uk/branches. Or you can find out all
the latest information on our Twitter and Facebook pages.
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@AmplifonUK
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LET’S BE SOCIAL
TASTY TREATS
Great British Dinner
Social media is
good for your health
Serve up something tasty and traditional with these
distinctly delicious dishes
– so why not join the conversation?
To quote the old British Telecom
ads, “it’s good to talk”. And as
technology advances, there are
more and more ways to stay in
touch and keep the conversation
going with our friends, family
and colleagues.
Healthy Tweets
As you ‘post’, ‘share’, ‘tweet’, ‘like’
and ‘favourite’ your way around
social media do you ever wonder
about the impact your online activity
is having on your health?
The good news is, it could be just
as beneficial as a gossip over the
garden fence.
A recent study undertaken by the
University of Exeter reported that as
a result of training on how to use social
media, elderly people found they felt
more confident in their own abilities.
They reported increased social activity
and showed better performance
on cognitive assessments. These
increased feelings of self confidence
as a result of the training were also
indirectly associated with better
mental health.
Research on social connections
Dr Thomas Morton, who led the
research, says this increased sense
of wellbeing is no surprise: “Human
beings are social animals…we tend
to do better when we have the
ability to connect with others. Social
connections are important to mental
and physical health. People who
are socially isolated are often more
vulnerable to disease and decline.”
While many would argue that there’s
no substitute for a good old face
to face chinwag, Dr Morton reckons
advances in technology could
mean that in time, communicating
via social media is only one step
away from being there.
On the horizon
“Social media and the internet are
developing at such a rate that the
sense of co-presence is something we
can experience – on Skype you can
English starter
Potted Shrimps
already chat to someone like they’re
there, so as technology advances who
knows what’s on the horizon?”
Whilst the prospect of holding a virtual
birthday party may be some way off,
we all enjoy reconnecting with old
friends and seeing photos on social
media of family and friends celebrating
special events even if we can’t be
there ourselves.
And according to research by the
University of California San Diego,
using social media to share happy
events can help to make our friends
happier too.
It seems happiness can be spread
between people who have direct,
person to person contact, but
psychologists looking at what we
say in Facebook posts have found
the same is true online. If you write
a happy post, it encourages your
friends and followers to create
happy posts too.
Staying in touch
Social media might not improve your asthma or fix a broken leg,
but staying in touch with friends and family and even making new
connections online can help us to feel closer to others and happier
in ourselves. What better reason to ‘get happy’ and join the
conversation online?
Ingredients
• 110g/4oz butter
• Good pinch of cayenne pepper
• Good pinch of ground nutmeg
• 570ml/1 pint picked shrimps
• Seasoning
Potted shellfish in a cayenne
and nutmeg-flavoured butter
is a surprisingly simple seafood starter.
Welsh main
Welsh Cawl
Ingredients
• 6 x small Welsh lamb shanks
• 1.2L/2pts water
• 225g/8oz potatoes, peeled and diced
• 225g/8oz swede, peeled and diced
• 225g/8oz onion, peeled and sliced
• 225g/8oz carrots, peeled and diced
• 225g/8oz leek, cleaned and
sliced thinly
• A bunch of herbs: bay, thyme,
rosemary and parsley
• ½ a small Savoy cabbage
• 2 tbsp vegetable oil
We know communication is
important to our customers and that
everyone has their own favourite
way of staying in touch. So why not
join the conversation with Amplifon
on Twitter, Facebook, YouTube
or GooglePlus?
Facebook “f ” Logo
6
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Facebook “f ” Logo
CMYK / .ai
@AmplifonUK
UKamplifon
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Great served in a
large dish on the table
Cawl is a traditional Welsh
stew served differently all
over Wales. Inland or up in the
hills, Cawl is typically served
with lamb, whereas seafood is
common along the coast.
a platter
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to share
Method
Heat the vegetable oil in a large
pan. Season the lamb shanks
and add to the pan with the
onion. When brown all over,
pour over the water and add
the bunch of herbs. Bring to the
boil then reduce the heat to a
simmer. Cover and cook for 40
minutes. Now add the potatoes,
swede, carrots and leek, and
bring up to the boil again.
Reduce to a simmer and cook
for a further 40 minutes. Shred
the cabbage and add to the
Cawl. Cook for a further
5 minutes, then serve.
• Salt and pepper
Scottish dessert
Cranachan
We want to keep in touch
Method
Place the butter in a pan to melt
with the pepper and nutmeg.
Once melted, add the shrimps.
Stir well over the heat and season.
Place the shrimps into little pots
and press down. Pour the
remaining butter from the
pan on to the shrimps and leave
in the fridge to chill. Serve with
watercress, a lemon wedge and
a couple of slices of brown bread.
Serves 6
Ingredients
• 3 tbsp medium oatmeal
• 450g/16oz fresh raspberries
• A little caster sugar
• 525ml double cream
(we used Jersey double cream)
• 3 tbsp heather honey
• 3-4 tbsp whisky
Summer raspberries folded into
cream, flavoured with honey,
whisky and toasted oatmeal what could be more yummy?
Method
Spread the oatmeal on a baking sheet
and grill. This should take about 3
minutes, stirring once or twice until the
oatmeal is golden. Cool the oatmeal
for about 15 minutes. To make the
raspberry purée, crush half of the fruit
and sieve. Sweeten this to taste with
a little caster sugar. Whisk the double
cream until thickened and gently stir
in the honey and whisky. Stir in the
oatmeal and whisk lightly until the
mixture is firm. Layer the remaining
raspberries with the cream mixture in
Serve in posh glasses
6 glass serving dishes, starting with
the raspberries and ending with a
layer of cream. Allow to chill slightly
before eating.
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NEW PRODUCT
Are you ready for
effortless hearing?
ReSound LiNX²™ is the latest Smart Hearing™
aid from leading manufacturer GN ReSound
With advanced hearing technology
developed to recreate the way sound is
processed by the ear, the ReSound LiNX²™
delivers a natural hearing experience
The outstanding sound quality and listening comfort in ReSound LiNX²™
helps you follow every word of the conversation effortlessly. Even when noise
levels rise, the ReSound LiNX²™ allows you to join the discussion confidently
and comfortably – so you can focus on having fun!
Not just louder – more natural
Like you, we know a hearing aid needs to do much more than just
make sounds louder. Natural hearing is a combination of your ears and brain
working together in perfect harmony. Your ears monitor your surroundings,
giving your brain all the information it needs to work out which direction
sounds are coming from and how far away they are, so you can focus on
the sounds that matter and filter out those that don’t.
Stay connected
Great natural sound and effortless hearing aren’t the only benefits of ReSound LiNX²™
hearing aids. They also offer some unique options to help you stay connected with
everyday audio devices. Whether you’re an Android* or iPhone user, you can stream
phone calls and music, precision corrected for your hearing loss, directly into your
hearing aids. With a small TV streamer you can hear the TV wirelessly at the volume
you want, while those around you listen at their own volume.
Fine-tune your life – new improved
ReSound Smart App for LiNX²™
Our revolutionary ReSound Smart App lets you fine-tune your hearing aids to
match the environment you are in. You can tweak the bass and treble to give you
the perfect balance between comfort and audibility at any given time or place.
You can narrow or widen the focus beam for speech, take down the background
noise, turn up the volume and switch unnoticed between programmes all from your phone. If you’re ready to feel in control then you’re ready for
effortless hearing - you’re ready for ReSound LiNX²™.
The choice is yours
Unlike other hearing
aids, ReSound LiNX²™
doesn’t try to make
the decisions for you
Instead it provides all the
information you need and lets
your brain do the rest, giving
you hearing that’s effortlessly
good. You don’t need to adapt
to ReSound LiNX²™ hearing
aids - they adapt to you.
NEW
ReSound LiNX²™ hearing aids are small
in size and big on comfort and durability.
Whether you want a tiny, in-the-ear
custom-made aid, behind-the-ear
discretion or something a little easier to
handle, we have the perfect fit for you.
All ReSound LiNX²™ designs are fully
coated in iSolate nanotech™ protection
to repel water, dust, sweat and wax.
Part of our extensive range
To find out more contact your
nearest Amplifon branch:
www.amplifon.co.uk/branch-locator
See page 14/15 for our full branch list.
The GN ReSound Group. © 2015 Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc. Registered in the U.S. and other countries. Android is a registered trademark of Google Inc. *Streaming on Android devices requires a Phone Clip+. Not all Android devices are compatible. Please ask your local Amplifon branch for more details. 8
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WHAT’S ON
65TH ANNIVERSARY
Key events for your diary
2015
The Championships Wimbledon
29th June – 12th July
One of the best British sporting
events is back! It’s sure to be a
remarkable couple of weeks.
IPC Swimming World
Championships in Glasgow
13th – 19th July
Around 650 para-swimmers from
over 50 countries are expected
to compete in the 2015 IPC
Swimming World Championships.
From our beginnings in Italy, to international expansion, digital innovation and breaking a world record,
Amplifon has been transforming hearing for over half a century. Here’s just a few of our highlights!
The Rugby World Cup
18th September
England aim to win the Webb Ellis
Cup on home turf. Matches will be
played at Twickenham, Wembley
Stadium and other UK venues.
Hamlet at the Barbican
5th August – 31st October
Don’t miss the man of the moment,
Benedict Cumberbatch, as he stars
in Hamlet at the Barbican.
Taking on one of Shakespeare’s
greatest roles is arguably the actor’s
biggest challenge yet.
Amplifon was founded in Milan
in 1950 by English engineer
Algernon Charles Holland.
Amplifon establish the Center
for Research and Studies (CRS),
– still one of its strengths today.
The Tate Britain (London) Simply
Barbara Hepworth Exhibition
24th June – 25th October
Features major sculpture from all
periods of her career together with
rarely-seen works including textiles,
drawings, collages and photograms.
1998-2010
Due to the success of Amplifon in Italy,
Amplifon expands its knowledge and
unique offering by entering markets
globally including Africa, the Middle East,
USA, Netherlands and Germany.
London Restaurant Festival
1st – 31st October
This delicious event pans the city
of London – celebrating good food!
Here you can discover London’s
finest cooking from small Bistros to
Michelin starred restaurants. If you
feel you are quite the chef yourself,
you can also access some of last
year’s favourite recipes online now.
Visit the most iconic royal building in
the country. The London residence
of Her Majesty, The Queen is one of
only a few working royal palaces
left in the world.
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The Jane Austen Festival
11th – 20th September
Enjoy ten wonderful days celebrating
all things Jane Austen in the
beautiful Georgian city of Bath.
Star Wars 7 The Force Awakens
December 2015
Set thirty years after Star Wars
Episode VI – Return of the Jedi
(1988) the continuation of the
saga created by George Lucas
continues this year.
Branch relocations
Amplifon continues to invest in the UK
with the start of our branch relocation
programme, bringing our new store concept
style to the high street.
2014
New innovative products
As technology develops, Amplifon introduces
ReSound LiNX™, which has the ability to
connect the device to a smartphone.
The advanced technology gives you vivid,
natural, sound quality, all within a small, discreet
hearing aid, Amplifon continues to deliver the
most innovative technology solutions available.
2015
Buckingham Palace Tours
1st August – 27th September
International expansion
2009
This six day floral extravaganza
features more than 60 nurseries
and trade stands, the National
Dahlia Society Show, floral displays
by Surrey NAFAS, expert advice
and much more. Plus, you’ll have
the chance to enjoy stunning
late-summer colour throughout
the garden. RHS flower shows
take place throughout the summer
months all over the country, so take
a look online for a show near you.
Amplifon was born
1971 Centre for Research and studies
RHS Garden Wisley Flower
Show 8th – 13th September
2015 World Orienteering
Championships Inverness,
Scotland 31st July – 7th August
The Championships will utilise
the world class terrain along the
Moray coast and in the Cairngorms
National Park.
1950
1960
Leader in Italy
Amplifon becomes the leader in the
distribution, fitting and personalisation
of hearing solutions in Italy, opening
new branches in every region.
Leading the way
1996
Leading the way with advances in
product technology, Amplifon introduce
the first digital hearing aids which combine
tiny dimensions with high definition
sound quality.
Amplifon enters the UK market
2006
Amplifon acquired The Ultravox Group –
an established and trusted brand in the UK
since 1961 (Incorporated brands Amplivox
Ultratone, SieTech Hearing Centres and
Hearing Health).
Dr Chris joins Amplifon
2012
Dr Chris Steele, ITV This Mornings
resident doctor, becomes
Amplifons ambassador.
A Year of Innovations
2014
Amplifon introduces its unique selling
proposition Ampli-solutions –
giving customers more benefits
and services at no extra cost.
Guinness World Record
Decked out in red and black
ponchos our UK team of 323 people
braved the cold and gathered together
to form the shape of an enormous
ear. Amplifon now has a place in the
Guinness World Records for creating the
largest ever image of a human ear!
Putting the customer first
2015
Amplifon UK launches its customer
satisfaction and mystery shop
programme, putting the customer
experience at the heart of
everything we do.
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TAKE A BREAK
OUR NEWS
Win a luxury box of
chocolates
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Recommend
a friend and
receive
£50 M&S
vouchers*
SOUND
EARS
HEARING
VOLUME
DISCREET
QUALITY
Get rewarded when you share
the benefits of better hearing.
EMPOWERMENT
INDEPENDENCE
You may now be experiencing the
advantages of a whole new world
of sound with Amplifon. But what
about your friends or relatives?
If you know of anyone who
may need our help, making that
introduction has never been easier –
you can send us their details
online via our website
www.amplifon.co.uk/recommend
or ask for our Recommend a Friend
leaflet when you are next in your
local Amplifon branch and you
will receive up to £50 Marks &
Spencer vouchers for every person
you recommend.
TEST
TECHNOLOGY
IMPROVEMENT
ACOUSTICS
AUDIOLOGIST
COCHLEA
DIGITAL
AUDIOGRAM
CONVERSATION
LISTENING
Here’s a fantastic opportunity to WIN a luxury box of chocolates
by entering another one of our popular wordsearch competitions.
All you have to do is find the 18 words listed. They may go forwards, backwards
or diagonally. Try it for fun, or if you would like to send us your entry, together with
your name and address, you’ll be in with a chance of winning this great prize.
The name of the winner will be announced in our next edition.
Let’s ‘ear’ it for the team – world record breakers
We know our employees are
champions, but now it’s official.
The challenge
As part of Amplifon’s annual conference
323 members of staff took up the
challenge of breaking the world record
for creating the largest ever image of a
human ear. Decked out in red and
black ponchos our team braved the
cold at Center Parcs, Woburn and
gathered together to form the shape
of an enormous ear.
Branching out
with a brand
new look
Congratulations to the winner of
our last wordsearch competition –
we were delighted to award
E. March from Bristol a pair of
ReSound LiNX™ hearing aids.
Please fill in your details and return with your completed wordsearch by 31/12/15
Name
Address
Postcode
Telephone
Email
Post it to: Marketing Department, Amplifon, Gateway House, Styal Road, Manchester M22 5WY
Your details may be used to keep you informed about exclusive offers, products and services from Amplifon by mail,
phone/mobile, SMS or email. If you do not wish to receive such information, please write to Amplifon, Gateway House,
Styal Road, M22 5WY. Your details will not be passed on to third parties.
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CUT HERE
Issue 10 solution
“ Thank you for the £50
M&S vouchers. My friend
is veryhappy with her
new hearing aid. I would
be happy to recommend
Amplifon again!”
Mary Agnes, Surrey
A £10 Marks & Spencer voucher
will be sent to you on completion of
their hearing test.
An additional £40 Marks & Spencer
vouchers will be sent to you if they
purchase a hearing aid from us.
Neither you nor the recommended
person will be under any
obligation whatsoever.
*The £10 M&S voucher will be sent to you on completion of
their hearing check and the additional £40 M&S voucher
will be sent to you if the recommended person purchases
hearing aids with a value over £495. A maximum of three
people can be recommended. Person recommended must
be new to Amplifon. Offer subject to terms and conditions.
As Amplifon is the world’s leading
hearing specialist, we make it our
mission to offer you an experience
that’s second to none – a promise
we’re delivering as we continue to
develop our branches.
It’s official
With their hoods up and heads
bowed to create the correct
formation, our participants
eagerly awaited the decision
of the Guinness World Records
adjudicator who was there to ensure
we met the required guidelines.
After a tense few minutes the result
was official and we’re delighted to
say Amplifon now has a place in
the Guinness World Records!
Refreshed
In 2014 we refurbished and relocated
20 branches with a fresh, modern
look and we’ve moved our stores in
Aberdeen, Cambridge, Exeter, London
Wigmore, Middlesbrough, Newcastle,
Norwich and Peterborough to more
central, high street locations. With
more than 136 branches and over
55 day centres across the UK, and
more openings and relocations
planned for 2015, it’s easier than
ever to visit Amplifon.
All our new stores feature
state-of-the-art technology to help
us find the perfect hearing solution
for you. We can replicate a range of
scenarios, including busy restaurants,
group conversations and everyday
sounds like the telephone. Surround
sound technology allows us to show
you how different hearing aids can
help you in different settings.
Satisfaction guaranteed!
Guinness World Record
Milton Keynes 2015
Your No.1
at Amplifon
and your
opinion matters
We pride ourselves on making sure
you’re 100 percent happy with the
products, service and aftercare we
provide at Amplifon. That’s why
we want to hear from you, and
throughout 2015 we’ll be getting in
touch to ask for your views on how
well we’re doing – and where we
can improve.
To help us offer you the best
experience and customer service
as possible, we’ll be calling
customers to ask for feedback
and carrying out ‘mystery shops’
across our branches. We look
forward to speaking to you soon!
Ampli-solutions – the full package
Amplifon creates hearing solutions as individual as you are. And to make sure you’re
completely satisfied with your new digital hearing aids we’ve put together a range of
personalised benefits and services just for you – all at no extra cost. Our specially tailored
Ampli-solutions packages ensure you get the best possible personalised solutions, whatever
your budget. To take a look at some of the benefits available for our Gold, Platinum and
Diamond packages, visit www.amplifon.co.uk/ampli-solutions
amplifonLife
l 13
BRANCHES
Amplifon branches
LONDON TWICKENHAM
18 Heath Road
TW1 4BZ
PAIGNTON
LONDON WALTHAMSTOW
01803 526215
0208 744 0507
BRADFORD
A
ABERDEEN
33 Union Street
AB11 5BP
01224 649897
ALTRINCHAM
34 Greenwood Street
WA14 1RZ
0161 929 0612
AYLESBURY
32 Buckingham Street
HP20 2LH
01296 392732
AYR
5 Miller Road
KY7 2AY
01292 281089
01274 742151
BRAMLEY
12-13 High Street
GU5 0HF
01483 892958
BRIGHTON
2a Preston Road
BN1 4QF
01273 328699
BRISTOL
20 Bond Street
BS1 3LU
01179 298726
BURTON UPON
TRENT
8 Hampden House
DE15 9RA
B
BANBURY
51 High Street
OX16 5JJ
01295 230805
BARNSLEY
10 Regent Street
& 2 Eastgate
S70 2EJ
01226 770900
BATH
2b York Street
BA1 1NG
01225 430427
BELFAST
49 Cregagh Road
BT6 8PX
028 9073 9899
BELFAST
257 Lisburn Road
BT9 7EN
028 9002 0822
BIDEFORD
2 The Quay
EX39 2HW
01237 422280
BIRKENHEAD
0151 630 7056
BIRMINGHAM
16 Needless Alley
B2 5AE
0121 270 2298
BLACKBURN
8 Preston New Road
BB2 1AW
01254 915936
BLACKPOOL
32 Clifton Street
FY1 1JP
01253 620800
BLETCHLEY
147 Queensway
MK2 2DY
01908 764442
BOLTON
123 Bradshawgate
BL2 1BJ
01204 523580
l amplifonLife
01283 515353
C
CAMBRIDGE
30a Fitzroy Street
CB1 1EW
01223 656083
CANTERBURY
4 Iron Bar Lane
CT1 2HN
01227 200960
CARDIFF
100a St Mary Street
CF10 1DX
02920 378266
CARMARTHEN
16 Merlins Walk
SA31 3BN
01267 610101
CHELMSFORD
198 Moulsham Street
CM2 0LG
13-15 Cross Cheaping
CV1 1HF
024 7655 2865
CROYDON
36 George Street
CRO 1PB
02086 889930
CWMBRAN
12a Gwent Square
NP44 1PW
01633 740110
D
DARLINGTON
9 High Row
DL3 7QQ
01325 357967
DERBY
18 Osmaston Road
DE1 2HR
01332 205235
DORCHESTER
2a The Forum Centre
DT1 1TT
01305 230731
DORKING
51 High Street
RH4 1AW
01306 887080
DUDLEY
8 Birmingham Street
DY2 7AG
Unit 8 The Loreburne
Centre
DG1 2BD
CHESTER
DUNSTABLE
COLCHESTER
30 Priory Walk
CO1 1LG
01206 581005
COLWYN BAY
30 Seaview Road
LL29 8DG
01492 532323
77 Lynchford Road
GU14 6EJ
01252 413639
G
GLASGOW
39 Glassford Street
G1 1UG
0141 221 8222
GLASGOW
0141 221 1973
84/86 Eastgate Street
GL1 1QN
01452 301009
GRIMSBY
38a Hainton Avenue
DN32 9BB
01472 800757
5 Queensway
LU5 4ET
01582 345004
E
EASTBOURNE
21 Terminus Road
BN21 3QL
01323 647933
EDINBURGH
183 Morningside Road
EH10 4QP
0131 202 1870
EDINBURGH
45-47 Shandwick Place
EH2 4RG
0131 229 3090
EPSOM
126 High Street
KT19 8BT
01372 230849
I
INVERNESS
17 Huntly Street
IV3 5PR
01463 210309
IPSWICH
65 High Street
PO30 1BA
01983 524867
L
LEEDS
1 Market Buildings
LS2 7HH
0113 245 7736
LEICESTER
9 Abbey Street
LE1 3TE
01162 620231
LINCOLN
Unit 8 Stonebow Centre
LN2 1DY
01522 568399
LIVERPOOL
70 Bold Street
L1 4HR
0151 709 4944
0208 432 8904
01782 201996
19b East Street
BR1 1QE
LONDON CROYDON
208 High Street
CR0 1NE
0208 688 9930
HARROGATE
LONDON FINCHLEY
01423 223697
0208 349 9760
HEREFORD
LONDON - HARROW
01432 800038
0208 427 8610
HITCHIN
LONDON KENSINGTON
29b Beulah Street
HG1 1QH
54 Berrington Street
HR4 0BJ
28 Hermitage Road
SG5 1BY
01462 410708
HORSHAM
5 Shelley House
RH12 1QF
01403 330740
HUDDERSFIELD
14 Byram Street
HD1 1DR
01484 536417
HULL
22 Paragon Street
HU1 3ND
01482 325427
LONDON WIGMORE
PETERBOROUGH
30 Wigmore Street
W1U 2RW
ISLE OF WIGHT
01483 600149
10 Parliament Row
ST1 1QD
0208 520 7756
28 Clifton Street
FY8 5EW
01473 218865
13 Ballards Lane
N3 1UX
109 Headstone Road
HA1 1PG
01752 662099
248 Lewisham
High Street
SE13 6JU
0208 852 8602
LONDON SOUTHGATE
86 Crown Lane
N14 5EN
0208 920 6623
45 Mayflower Street
PL1 1QL
M
PORTSMOUTH
MACCLESFIELD
02392 821315
Aspinwall Court
SK11 6BA
01625 439300
MAIDENHEAD
83 Queen Street
SL6 1LR
01628 567011
MAIDSTONE
11 Earl Street
ME14 1PL
01622 231035
MARGATE
200a Northdown Road
CT9 2QU
01843 231628
MIDDLESBROUGH
7 Newport Road
TS1 1LE
01642 241968
N
NEWCASTLE
32 Arundel Street
PO1 1NL
PRESTON
35 Cannon Street
PR1 3NS
01772 252925
R
READING
7 Cheapside
RG1 7AQ
01189 580821
ROMFORD
162-166
South Street
RM1 1SX
01708 729192
S
0114 276 0909
SHREWSBURY
NORWICH
01743 354275
01603 626377
NORWICH
50-58 Ber Street
NR1 3EW
01603 513071
46 Friar Lane
NG1 6DQ
O
OLDHAM
36a The Spindles
Shopping Centre
OL1 1HE
0161 633 4569
OXFORD
41 Upper Bar
OX4 3UX
01865 595106
01892 545899
01962 670430
SUNDERLAND
W
WOLVERHAMPTON
0191 565 8663
WAKEFIELD
01902 544454
19 Olive Street
SR1 3PE
SUTTON COLDFIELD
88 The Parade
B72 1PH
01212 702289
SUTTON-INASHFIELD
13 Cross Street
WF1 3BW
01924 566724
WALSALL
1 Bradford Street
WS1 1NX
01922 613714
50 Outram Street
NG17 4FS
WARRINGTON
SWANSEA
01925 594206
01623 554761
14 Portland Street
SA1 3DH
01792 473922
SWINDON
13 Regent Circus,
SN1 1PN
01793 680404
29 Buttermarket Street
WA1 2AY
WATFORD
480 St Albans Road
WD24 6QU
01923 604775
WESTBOURNE
104 Poole Road
BH4 9EF
01202 311292
T
TAUNTON
WESTBURY ON
TRYM
01823 210239
01173 707881
18 East Street
TA1 3LP
11 Carlton Court
BS9 3DF
TORQUAY
WIGAN
01803 294500
01942 825312
3 Madrepore Road
TQ1 1EY
74 Market Street
WN1 1HX
TRURO
WILMSLOW
01872 272567
01625 536051
67 Lemon Street
TR1 2PN
20 Alderley Road
SK9 1JXZ
50 Victoria Street
WV1 3PJ
WORCESTER
22 The Shambles
WR1 2RA
01905 617273
WORTHING
27 Marine Parade
BN11 3PT
01903 203911
Y
YEOVIL
77 Middle Street
BA20 1LN
01935 700047
YORK
5 Low Ousegate
YO1 9QX
01904 676296
IRELAND
CORK
35 Grand Parade
Cork
Freephone
1800 30 20 38
DUBLIN
34 Lower Abbey Street
Dublin 1
Freephone
1800 44 11 55
133 Pinstone Street
S1 2HL
38 St Giles Street
NN1 1JW
17 St. Stephen’s Street
NR1 3QN
0161 669 4885
58 Georges Street
SO23 8AH
01722 415313
NORTHAMPTON
01604 626371
WINCHESTER
2 Monson Road
TN1 1ND
2 Loder House
SP1 1DP
SHEFFIELD
0191 232 7649
TUNBRIDGE WELLS
17 Warren Street
SK1 1UD
SALISBURY
79 Grainger Street
NE1 5JF
LONDON KINGSTON UPON
THAMES
LONDON LEWISHAM
01733 343009
01253 731271
0115 941 9243
0208 549 3650
37 Bridge Street
PE1 1HA
PLYMOUTH
NOTTINGHAM
1 The Griffin Centre
KT1 1JT
01738 580095
LYTHAM
273 High street
W8 6NA
0207 096 9118
PERTH
5 Princes Street
PH2 8NG
0207 580 6894
GUILDFORD
9 Tunsgate
GU1 3QT
375 Hoe Street
E17 9AP
56 Westgate Street
IP1 3ED
LONDON BROMLEY
HANLEY
01382 224589
01243 785734
FARNBOROUGH
DUMFRIES
01242 512997
3 Eastgate Square
PO19 1ED
01324 627766
H
26 Castle Street
DD1 3AF
CHICHESTER
20 Cockburn Street
FK1 5BE
01384 235320
15 Regent Street
GL50 1HE
0191 300 2143
FALKIRK
01302 321957
DUNDEE
7 St Cuthberts Walk
DH3 3YQ
F
GLOUCESTER
17 Nether Hall Road
DN1 2PH
CHELTENHAM
CHESTER LE
STREET
01392 275119
DONCASTER
01387 213013
01244 560039
88 Fore Street
EX4 3HX
Unit 8
254 Sauchiehall Street
G2 3EQ
01245 201139
Unit 4 Frodsham Mall
CH1 3JS
EXETER
73 Hyde Road
TQ4 5BP
STOCKPORT
22 Mardol
SY1 1PU
SOLIHULL
58 Station Road
B91 3RX
Open Monday to Friday – 9am to 5pm
Please contact your local branch for Saturday opening hours
Registered office: Amplifon Limited, Gateway House, Styal Road, Manchester M22 5WY
33 Milton Pavement
CH41 2YA
14
23 Westgate
BD1 2QL
COVENTRY
P
0121 270 2296
SOUTHAMPTON
2 London Road
SO15 2AF
023 8022 0300
SOUTHBOURNE
9 Carbery Row
BH6 3QR
01202 433475
SOUTHEND ON SEA
64 London Road
SS1 1PG
01702 432770
SOUTHPORT
173 Lord Street
PR8 1PF
01704 531231
ST ALBANS
19 Heritage Close
AL3 4EB
01727 220746
For a full list of our branches and day centres
see our website
www.amplifon.co.uk/branches
amplifonLife
l 15
Considered
a career in
Audiology?
Katie Ogden
Trainee Hearing Aid Dispenser
In partnership for a better future
Become a
Trainee Hearing
Aid Dispenser!
ully funded
F
foundation degree in
Hearing Aid Audiology
TE of £20,000 per
O
annum whilst training
“ The experience
so far has
been brilliant.”
Company Car
Paid tuition fees
Katie Ogden
Why Choose a Career with Amplifon
•A
mplifon are the world’s leading hearing
specialist, operating in over 20 countries
•W
e have one focus – providing our customers
with a better quality of life by giving them their
hearing life back
•T
o deliver this personalised hearing care
we need employees that are committed to
giving people a fantastic service, providing
the right level of clinical care and have a
passion for improving people’s lives
•W
e offer a great career, on-going training and
development, international opportunities and
the chance to be part of an innovative company
For more information visit:
RESPECT
PASSION
TEAMWORK
COMMITMENT
INNOVATION
INTEGRITY
www.amplifon.co.uk/careers
or contact Rachael Keogh,
Talent Resourcing Advisor
on 0161 209 7139
To read more about Katie’s
experience visit her blog at
amplifon.co.uk/katiesblog