ALL NEW MEMBERSHIP

ALL NEW MEMBERSHIP
We are more than just a football club; we are an ever
unfolding story, each chapter being as surprising,
emotional and exciting as the last. This is the script
which could never be written.
From the Great Escape to Premier League promotion,
the FA Cup Final and a place in Europe, the fans, the
players and the club have been through it all, and
earned our stripes.
It should stay that way. Our revolutionary new
Membership scheme will bring ticket prices down,
with a fairer and simpler system that will enable us to
watch the story unfold for years to come, wherever we
may be, TOGETHER.
A NEW WAY
TO SUPPORT
YOUR CLUB.
• NEW MONTHLY MEMBERSHIPS
FOR ALL HOME LEAGUE GAMES
• MONTHLY FEE STARTING
FROM ONLY £21
• NEW 'ONE-PRICE-PER-ZONE' PLAN
- SAVINGS OF UP TO £282!
• NEW SEATING ZONES CREATING
A BETTER ATMOSPHERE
AND GETTING FANS CLOSER
TO THE ACTION
• NEW REWARDS SCHEME
WITH MANY GREAT BENEFITS
AND PROMOTIONS
NEW
PAY MONTHLY
MEMBERSHIP
CHOOSE YOUR STRIPES
Our Membership scheme is built around
three core concepts: loyalty, activity
and longevity.
Whether you come to the odd game, go
to every match at the KC, or you travel
all over the country to see the club play
home and away, we want to recognise
each and every supporter’s connection
to the club.
It’s in this spirit that we’ve created
Membership Stripes. The closer you
get to the club, and the stronger your
support, the more benefits and rewards
you’ll be able to take advantage of.
Membership and Stadium Access Card**
Seat for all Home League Games
Multiple Match Pack Promotions
Access to Guest Tickets (Subject to Availability)
Priority Purchase on Matchday Tickets
Away and Cup Ticket Priority
Discounted Away Travel
Loyalty Points Scheme
Membership Pack
Entry into Development Squad League Games
Monthly Prize Draws
Vote for your Player of the Year
Monthly Email Update
Member Only Events
* See FAQs for further details. ** Match By Match Members can load individual matches onto their card, subject to availability.
Full terms and conditions can be found at www.hullcitytigers.com/tickets/membershipfaqs/
NO
JOINING
FEE!
W
HEN
SIGN UP BYEOU
F
9TH JUNEORE
MATCH BY MATCH
HOME
HOME PLUS*
TBC
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JUNIOR
TIGERS
Tigers Supporters
under the age of
7 receive a
tailored Junior
Membership
pack, as well as
a birthday and
Christmas card
from the club.
There will be
special Junior
Member events
and you’ll receive
a monthly email
update made
just for young
Tigers fans.
MORE THAN
A SEASON
CARD
Membership means more than just a card
to access the Stadium on Matchdays.
We’ll be providing discounted Tiger Travel
to all Home and Home Plus Members, as
a gesture to those who travel all over the
country to back the team.
Your Membership card will also entitle you
to admission into member-only events,
as well as the opportunity to see the first
team players of tomorrow with free entry
into development squad league games.
• DISCOUNTED AWAY TRAVEL
•P
RIORITY CUP AND AWAY
TICKET ACCESS
• EXCLUSIVE MEMBER EVENTS
WILL TURNER'S STRIPES:
14 CONSECUTIVE SEASONS
3 TRIPS TO WEMBLEY
4 PROMOTIONS
REWARDING
YOUR
LOYALTY
Our loyalty points scheme is designed
to reward the supporters who stick with
the club, win or lose - regardless of the
league we’re in and who we’re playing.
A number of further Membership
benefits and rewards will be rolled out
from the start of the next campaign,
made available to supporters based on
the number of points you accumulated
during your first year.
It’s as simple as that: your loyalty rewarded.
•E
ARN POINTS ON ATTENDANCE
TO GAMES
•P
OINTS BACK ON RETAIL AND
CONCOURSE PURCHASES
• EXTRA BENEFITS & REWARDS
WHAT'S CHANGING:
• SAME ZONE PRICE FOR ALL:
REGARDLESS OF AGE AND STATUS
• FAMILY STAND: GROUPS WHICH INCLUDE AN U18
HAVE PRIORITY
• ZONE 1: EXISTING CONCESSIONS HAVE PRIORITY
S6
S5
FAMILY STAND
We’re also working to ensure that the reintroduced Family
Stand maintains its friendly, family atmosphere, with groups
which include an U18 having a priority choice to select
available seats.
W1 W2
S7
SS6
Whichever league the club is in, we know that the twelfth
man can make all the difference. That’s why our new pricing
zones seek to ensure a lower bowl packed with home fans,
week in, week out.
U1
SW
NEW PRICE
ZONES
S4
S3
• RAISING THE VOLUME: NEW WEST UPPER PLAN
• PRICE REDUCTIONS & GREAT SAVINGS
SS2
• NEW MATCHDAY TICKET PRICES COMING SOON
NO FAMILY WILL HAVE TO PAY
MORE THAN LAST YEAR.
Sign up online at
ticketing.hulltigers.com
or call our friendly membership
team on 01482 594 500
S1
SE
FAMILY STAND GUARANTEE:
S2
E11 E10
WEST STAND
U4
U3
U2
U6
U7
WU4
U8
U9
WU8
U10
U11
WS8
W4
W5
W6
W7
W8 W9 W10
1 W12
W11
NW
W3
N1
Zone 5
PRICE UPON APPLICATION
Zone 4
£40.50 PER MONTH
Zone 3
£34.50 PER MONTH
Zone 2
£27 PER MONTH
Zone 1
£21 PER MONTH*
Carer Assisted
See FAQs
West Upper
Premier League only
N4
N5
ESP1
E7
E6
E5
ES8
E4
E3
N7
E2
E1
NE
E8
NS6
E9
NORTH STAND
N3
N6
ESP2
NS2
N2
ES4
EAST STAND
*See FAQs for full details.
HOW DO
THESE
COMPARE?
BEST ADULT SAVINGS AVAILABLE
STAND 2015/16
NOW
SAVING
%
ZONE
West
£606
£324
£282
47%
2
North
£545
£414
£131
24%
3
East
£545
£414
£131
24%
3
ZONE 1
AVERAGE
PRICE PER GAME
£13 PREMIER LEAGUE
£11 CHAMPIONSHIP
ZONE 2
AVERAGE
PRICE PER GAME
WEST STAND
£17 PREMIER LEAGUE
£14 CHAMPIONSHIP
ZONE 4
ZONE
2
ZONE
3
ZONE
3
EAST STAND
NORTH STAND
FAMILY STAND
ZONE 3
AVERAGE
PRICE PER GAME
£22 PREMIER LEAGUE
£18 CHAMPIONSHIP
ZONE 4
AVERAGE
PRICE PER GAME
£26 PREMIER LEAGUE
£21 CHAMPIONSHIP
PRICE
HIGHLIGHTS
FAMILY STAND
FAMILY OF 2
BASED ON x1 Adult x1 u18 IN ZONE 1
£504
12 MONTHS
SUBSCRIPTION
FAMILY OF 4
BASED ON x2 Adults x2 u18s IN ZONE 1
£1,008
12 MONTHS
SUBSCRIPTION
NEW PRICE SAVING
NEW PRICE SAVING
BASED ON PREVIOUS SOUTH
STAND PRICE OF £626
BASED ON PREVIOUS NORTH
STAND PRICE OF £1,420
£122
£412
ZONE 1
19-22
YOUNG ADULT
£252
12 MONTHS
SUBSCRIPTION
SENIOR
£252
12 MONTHS
SUBSCRIPTION
NEW PRICE SAVING
NEW PRICE SAVING
BASED ON PREVIOUS EAST
STAND PRICE OF £269
BASED ON PREVIOUS WEST
STAND PRICE OF £379
£17
£127
WHAT
NEXT?
LIVERMORE'S STRIPES:
8,370 MINUTES
6 GOALS
1 FA CUP FINAL
Take a look at the Stadium map with new and
reduced pricing zones, and if you’re happy where
you are already, either renew online or complete
the form. We’ll do the rest.
If you’d like to move to a new area of the Stadium
or apply as a group, please get in touch with our
Membership Team.
We understand you may have many questions.
Please don't hesitate to get in touch with our
Membership Team, who are on hand to tell you
everything you need to know.
DATES YOU NEED TO KNOW*:
Until 29th April – For supporters who wish to
renew their existing seat.
2nd May – 6th June – For all supporters who
want to move to a new zone or apply as a group
- please call the Membership Team. West Upper
Only – Please call the Membership Team to select
a new seat – however, if the club is promoted you
will have the option to move back to Upper Tier
between 2nd June – 7th June
9th June – General Sale
*Subject to change.
Sign up online at
ticketing.hulltigers.com
or call our friendly
membership team
on 01482 594 500
DAWSON'S STRIPES:
114 SHOTS BLOCKED
368 HEADERS
4 ENGLAND CAPS
FAQs
IF YOU HAVE ANY FURTHER
QUESTIONS, GET IN TOUCH
WITH OUR MEMBERSHIP TEAM
ON 01482 594 500.
ADULTS
FAMILIES
All adult supporters will be able to stay where
they are (except for where otherwise stated
in this brochure) and benefit from the much
reduced prices.
CAN WE MOVE INTO THE FAMILY STAND?
CAN I STAY WHERE I AM IN THE FAMILY
STAND OR A ZONE 1 AREA?
All individual adults already in the Family Stand or
a Zone 1 area can either choose to remain where
they are or select a new area of the Stadium.
DO I HAVE PRIORITY TO PURCHASE A SEAT
ELSEWHERE IN THE STADIUM?
• You’ll have first priority on selecting
available seats.
• If you choose to move, then we’ll talk you
through what’s available and help you find
the very seat you’d like to make your own.
WHAT NEXT? If you’re happy where you are
already, just head online or fill the form in and
sign up. If you’d like to move, please get in
touch with our Membership Team.
• Yes, should your family group include an U18.
• The Zone 1 areas outside of the Family
Stand are open to all concessions and those
who accompany them to have a priority
choice on selecting available seats.
• If you choose to move, then we’ll talk you
through what’s available and help you find
the very seats you’d like to make your own.
• All groups must apply together.
WILL WE HAVE TO PAY MORE?
No. For your first year of Membership, no group
in the Family Stand will have to pay more than
you did for your 2015/16 Season Cards. This is
our Family Stand Guarantee.
WHAT NEXT? Please get in touch with our
Membership Team.
SENIORS
• You can either stay where you are or choose
to move to a new area of the Stadium.
• If you choose to move, you’ll have a priority
choice on the cheapest zone, where you’ll
be able to take advantage of lower prices.
• You can bring with you any supporter you
come to matches with into the low price Zone
1 - they would also pay that zone’s price.
• All groups must apply together.
WHAT NEXT? If you’re happy where you are
already, just head online or fill the form in and
sign up. To move or to apply as a group, please
get in touch with our Membership Team.
CARER-ASSISTED
SUPPORTERS
I’M A CARER-ASSISTED SUPPORTER - WHAT
HAPPENS TO ME?
• You can choose to either remain where you
are or select a new area of the Stadium.
You’ll still be entitled to bring a free carer.
• Carer-assisted concessions have a priority
choice to select available seats in the low
price Zone 1, or seats in the Family Stand
should your group include an U18.
• Carer-assisted supporters in the Family
Stand will be also be eligible for our Family
Stand Guarantee.
• We’re taking steps to improve the safety
and security of carer-assisted supporters
on Matchdays.
WHAT NEXT? If you’re happy where you are
already, just head online or fill the form in and
sign up. To move or to apply as a group, please
get in touch with our Membership Team.
WEST STAND
UPPER TIER
WILL I BE ABLE TO RENEW IN THE WEST
UPPER TIER?
• Should we be promoted to the Premier
League, you’ll be able to remain in the West
Upper tier.
• In the event of promotion, part of this Upper
tier will be open. The remainder will be
made available for Matchday ticket sales, as
and when it is needed.
• If you already have a seat in this open area,
you’ll be able to renew and stay exactly
where you are.
• If your West Upper seat is outside of this
area, you’ll be invited to select one from
those available for Memberships.
IF WE’RE NOT PROMOTED, WHAT WILL
BECOME OF THE WEST UPPER TIER?
• Once the lower bowl reaches capacity, we
would open the West Stand Upper tier for
Matchday ticket sales only. This would allow
the club the flexibility to open this section
as required.
• The club will be trialling the possibility
of housing away supporters in the Upper
tier, although this would be subject to
discussions with our local Police and
SAG (Safety Advisory Group).
WHY IS THIS HAPPENING?
• We have worked hard over the past few
years to try and improve the atmosphere
within the KC Stadium on Matchdays and
we believe that filling the lower bowl will
help us to achieve this goal. It will help to
cut out the gaps that currently appear and
create an impressive atmosphere which can
become our twelfth man.
WHAT NEXT? When the season ends on May
7th, you’ll be able to either renew your seat or
select an available one - our Membership Team
are on hand to assist you.
500 CLUB
WHAT NEXT? Please get in touch with our
Membership Team.
FAQs
MEMBERSHIP
WILL I HAVE TO PAY A JOINING FEE?
• A joining fee may apply to members who
sign up after 9th June.
• There will be no joining fee for supporters
who sign up to Membership before this date.
• There is no joining fee for Match By Match
Members.
WHAT IF I WANT TO CANCEL MY MEMBERSHIP?
• You can cancel your Membership at any
time, provided it is more than two months
after your first payment.
• If you’d like to cancel your Membership,
just notify us and we’ll stop the payments,
provided you let us know with two months
notice as per terms and conditions.
• If you wish to restart your Membership after
having cancelled it, you will not be able to
guarantee sitting in the same position, and a
joining fee will be required.
WILL I NEED TO RENEW MY MEMBERSHIP
EACH YEAR?
• Memberships are on a rolling basis, and as
such you won’t need to do anything in order
to renew yours for another campaign.
• Memberships will automatically continue
unless you tell us that you’d like to cancel
your subscription within the specified
notice period.
CAN I UPGRADE MY MEMBERSHIP DURING
A CAMPAIGN?
• Yes, you can upgrade your Membership at
any time during a campaign, just let us know
and we’ll make the change.
• We’ll issue you with your new upgraded
Membership card once you tell us you want
to upgrade.
DO I STILL HAVE TO PAY DURING THE
OFF-SEASON?
• Unlike a season card, your Membership
lasts all-year round.
• Monthly payments are still made during the
off-season, with your Membership being on
a rolling basis.
IS THERE A CHARGE FOR HOME PLUS?
• Home Plus is currently unavailable.
• There will be no additional fee for signing up
to Home Plus.
• Full details on the benefits and rewards of
Home Plus are still to be confirmed.
WILL I BE ABLE TO PURCHASE MATCH TICKETS
WITHOUT A MEMBERSHIP?
• Match By Match Members have first priority
on purchasing Matchday tickets.
• Any remaining tickets after the Match By
Match Members’ sale will be made available
on general sale, depending on availability.
AS A HOME MEMBER, WILL I HAVE PRIORITY ON
AWAY AND CUP TICKETS?
Yes, Home & Home Plus Members will still have
the same priority over away and cup tickets as
they would have had with a season card.
HOW DO LOYALTY POINTS WORK?
• You’ll be able to collect loyalty points on
attendance to any of our games, whether they
be home, away, in the league or a cup tie.
We’ll also give you loyalty points back
for any retail or concourse purchases
you make.
• You can keep a watchful eye on how many
points you’ve collected with your monthly
email update, with a number of further
benefits being made available to
supporters at the start of the next
campaign, based on the number of
loyalty points you’ve accumulated.
HOW DO I APPLY FOR MY FAMILY’S
MEMBERSHIP?
All families or groups must apply together.
To do so, please get in touch with our
Membership Team.
HOW DO I PAY FOR MY MEMBERSHIP?
• All Members will pay for their Membership
via monthly direct debit.
• Payments will start from early July.
IF YOU HAVE ANY FURTHER
QUESTIONS, GET IN TOUCH
WITH OUR MEMBERSHIP TEAM
ON 01482 594 500.
Whilst the venue and the opposition
may change, the pride and passion
of the black and amber army will
never be lost. Let’s watch the story
unfold together.
Back cover
SIGN UP ONLINE AT
ticketing.hulltigers.com