Booklet - South State Bank

Transcription

Exactly what
kind of bank is
South State?
Yours.
Welcome to South State Bank
Since 1934, South State Bank has been a bank built on service to our customers and communities
in South Carolina, Georgia and North Carolina. Knowing our customers personally – being
invested in their success and involved in our communities – is how we serve you.
By staying true to our values of relationship banking and commitment to our customers and
communities we serve, we’re proud to be one of the fastest growing banks in the Southeast.
As you may know, South State is purchasing 13 Bank of America branches, 12 in South Carolina
and one in Georgia. We are excited to welcome these branches, employees and customers to
South State and look forward to serving all of your financial needs.
Pending regulatory approval, these branches will transition to South State Bank on Friday, August
21, 2015. You will notice a change in the way you access your accounts and the way the branches
look. However, the personal bankers you have come to rely on will still be here to serve you.
In an effort to make this transition as smooth as possible for you, we’ve created this welcome
booklet to help guide you through this process. If you have any questions while reviewing this
information, please call us at (800) 277-2175, and we will be happy to assist you. You may also
access more information online at SouthStateBank.com/NewCustomers.
Thank you for giving us the opportunity to serve as your financial partner, and we look forward to
getting to know you.
Sincerely,
John F. Windley
Chief Banking Officer
Contents
Welcome to South State Bank 2
Accessing Your Business Accounts
South State Bank Footprint
3
Overview of Products & Services
Accessing Your Accounts 4
Common Fees
15
Contact Us
16
Accessing Your Personal Accounts
5-8 1
9
10 - 14
Convenient Locations.
Throughout South Carolina, Georgia and North Carolina.
We’re honored to become a part of your community and look forward to serving your banking needs.
NEWBERRY
GREENWOOD
HARTWELL
HARTSVILLE
SUMTER
ABBEVILLE
BATESBURGLEESVILLE
ORANGEBURG
Existing South
State Branches
Transitioning
Branches
Over
120
Over
150
Banking
Locations
ATMs
3
Saturday
Banking
at over 50
Locations
Accessing Your Accounts
On Friday,
August 21,
you will
begin
transitioning
to South
State Bank.
For now, please
Debit and ATM Cards
Please note the routing number on your
Please continue to use your current
checks will change to 053200983.
Bank of America Debit and ATM cards as
you do today. You will receive your new
You will need to notify any businesses where
South State Bank VISA® Debit and/or
you may have automatic payments set up with
ATM card by early August, as well as a
your account of your new routing number and
new 4-digit Personal Identification
account number (if applicable).
Number (PIN).
After August 24, if you need to update any
Please reference Page 13 of this booklet
information on your checks, please call us
for daily Debit/ATM card limits, as they may
at (800) 277-2175. We will be happy to assist
have changed.
you with any changes and order new checks
for you.
After 8pm on Friday, August 21, you will
keep banking the
Debit and ATM cards. At that time, please
Bank Statements for Checking and
Savings Account Customers
discontinue using your Bank of America
Due to the transition to South State, your last
way you do today.
card, unless you have accounts with that
Bank of America statement will include account
card that are not transferring to South
activity through Friday, August 21, 2015.
need to begin using your South State
State Bank. You will need to notify any
businesses where you may have automatic
You will receive your first South State
payments set up with your debit card of
statement in September, which will include
your new card number and expiration date.
transactions dating back to August 22, 2015.
In addition, if you use Apple Pay™ or
Please note all Savings statement cycles will
debit cards
VISA® Checkout, you will need to update
change to the end of each quarter: March 31,
your accounts with your new South State
June 30, September 30 and December 31.
and checks.
Debit Card. For instructions on updating
Continue using
your current
your accounts with your new card, visit
SouthStateBank.com/NewCustomers.
Continue to
send your loan
payments as you
do today.
Checks
Please continue using your existing Bank
of America checks as you do today. You will
receive South State Bank starter checks and
deposit tickets in mid-August. You will need
to begin using your South State checks on
Monday, August 24. Please be sure to order
a complete set of South State checks by the
end of September.
Unless you are notified of a change in your
account number, it will remain the same.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID
are trademarks of Apple Inc.
4
Accessing Your Personal Accounts
Online Banking
ONLINE BANKING TRANSACTION HISTORY
WHAT TO
LOOK FOR:
Online Banking
Login Box on the
home page of
SouthStateBank.com
Following your transition to South State,
On Monday, August 24, you can
access your accounts online at
www.SouthStateBank.com by
entering your Access ID in the Online
Banking Login box on the home page.
you will not see any history prior to August 21
within Online Banking. In mid-September, 12
months of transaction history will be available.
For any history prior to August 21, please call
Bank of America at (866) 251-0233.
LOGIN
Phone Banking
On Monday, August 24, you can access
When logging in to South State Online
We encourage you to print or save any
your account(s) through South State Phone
Banking for the first time, please use
additional history you may need from your
Banking by calling (800) 763-0555. Please
your current Bank of America Online ID
Bank of America Online Banking prior to
reference the Phone Banking instructions
as your Access ID, all lowercase, and the
August 21.
below to help guide you:
last four digits of your Social Security
Number or Tax ID Number as your
Past check and deposit images and
Password. You will then be prompted
statements will not be transferred to South
to change your Password.
State Online Banking. Please print or save any
• When asked for your Personal Identification
previous images or statements you may need
Number (PIN), enter the last four digits of
from Bank of America prior to August 21.
your Social Security Number.
If you have not logged in to Bank of
• Enter your account number followed by the
# sign when prompted.
• You will then be prompted
America Online Banking in the past 12
months, you will need to enroll in South
If you have any questions regarding Online
State Online Banking to access your
Banking, you may call us at (800) 277-2175, email
accounts on August 24. For instructions on
us at [email protected]
how to enroll, visit SouthStateBank.com/
or send us a secure message through South
NewCustomers.
State Online Banking.
to change your PIN.
• You will then be asked
to verify your PIN.
• Follow the rest of the prompts
to access your accounts.
Services Temporarily Unavailable
The following services
will be temporarily
unavailable beginning
Friday, August 21 through
Monday morning.
Online, Mobile and Phone
Banking and Business Link
Please keep in mind you
will not have access to
your accounts through
Bank of America or South
State Bank during this
time. However, you can
still use your South State
Debit Card and checks.
11pm through Monday morning.
scheduled a bill to be paid
during this time, it will still be
paid as scheduled.
Online, Mobile and Phone
Banking and Business Link
will be temporarily unavailable
beginning Friday, August 21 at
ATMs
Please be aware you will be
unable to make a deposit at
any of the ATMs transferring to
South State Bank after Noon
on Friday, August 21 through
Monday morning. ATMs will be
transitioned throughout the
weekend and will be unavailable.
However, you will be able to
access ATMs at our current
Personal and
Business BillPay
You will be unable to initiate
any new online bill payments
from Tuesday, August 18 at
5pm through Monday morning.
However, if you previously
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South State Bank locations over
the weekend.
Branches
Branches transitioning to
South State Bank will close
Friday, August 21 at Noon.
These branches will remain
closed on Saturday. Branches
will reopen as South State Bank
on Monday morning with new
hours. To view updated hours,
visit SouthStateBank.com/
NewCustomers.
BillPay
Beginning Monday, August 24, you can
pay bills online through South State
Online Banking using BillPay. Your BillPay
information, including payees and
recurring payments, will be transferred
to South State BillPay except for your
electronic bills (eBills). At that time, you
can set up your eBills again by clicking
on the “Get Bill” icon and following the
biller’s instructions.
Please be aware 24 months of bill
payment history will be available within
BillPay by mid-September. We encourage
you to print or save any additional history,
Popmoney
payees and payments you may need from
You may electronically pay a person using
Bank of America prior to August 21. On
Popmoney. If you have BillPay, you will
August 24, please verify your payees and
automatically have Popmoney access;
payments in BillPay.
however, you will have to add your
HOW TO ENROLL IN ESTATEMENTS
contacts and their information before
Please note the timing of when bills are
Using Popmoney, you can electronically
following will occur:
send or receive money from another person.
Please note if you try to send money through
BillPay, it will be sent as a check rather than
an electronic payment.
• The amount is drafted from your
Popmoney fees vary based on amount
sent. For additional help and information,
account at the time a check is
including an online demo for BillPay and
created and then mailed to the biller.
Popmoney, please visit SouthStateBank.com/
• A check is created, mailed and
NewCustomers.
Alerts
3. Scroll down to the eStatement section
up for eStatements and confirm your
email address.
5. Check the box that you agree to the
terms and click Submit.
[email protected].
Please note until you enroll for eStatements,
you will receive paper statements.
ESTATEMENT HISTORY
We encourage you to print or save any
processed by the biller, and the
amount is debited from your account.
Account Services.
Your eStatement will be delivered from
day after, and sent electronically to
the biller.
2. Click on Customer Service, then
4.Select the account(s) you want to sign
Depending on the biller, one of the
account on the process date, or the
SouthStateBank.com.
and click Edit.
you can send money.
paid from your account may change.
• The amount is drafted from your
1. Log in to Online Banking from
previous statements you may need from your
eStatements
Electronic statements are the fastest, safest
and most convenient way to receive your
To receive account alerts, you will need
monthly bank statements and are available
to sign up within South State Online
for any checking, savings or money market
Banking. For detailed instructions on
account or home equity line of credit. If you
how to set up alerts, please visit
would like to receive eStatements, you will
need to enroll with South State Bank.
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Bank of America Online Banking prior
to August 21.
Quicken®*
You will need to refresh your Financial
Institution to point to South State Bank on
Monday, August 24.
For Quicken users, in addition to Web
Connect, you will have access to Direct
Connect. Using Direct Connect, you
are able to automatically update your
Online Banking Security
Online Banking utilizes a validation
process to show that you are on
our secure site. When you log in, an
Extended Validation (EV) certificate
will allow you to verify you are on
a secure site when in South State
Online Banking by the following
indicators:
transactions through Quicken without
having to manually download and import
a file. You can download all of your
transactions in one step.
• All or part of your URL address
bar may be green.
• Our Online Banking partner’s
name, “Fiserv, Inc.” or “Trusted”
Please be aware you will not be able
may be displayed.
to update your transactions beginning
• A padlock image may
at Noon on August 21 through Monday
also be displayed.
morning.
Internal Transfers
WHAT TO LOOK FOR: How Extended Validation (EV)
will appear in your browser.
All scheduled and recurring internal
transfers between your accounts with
Bank of America will be transferred
to South State Online Banking, unless
you are notified otherwise. Please note
internal transfers have a one (1) day
processing delay.
External Transfers
If you currently transfer funds to
accounts at financial institutions other
than South State Bank, you will need to
set up those external accounts within
South State Online Banking. This service
will now be called Bank to Bank Transfers
and will have a delivery speed of three (3)
business days.
Please note there is a $3,000 transfer
limit per day and $6,000 transfer limit
in a rolling 30-day period for external
transfers.
To access
online banking
demos and
user guides
visit
SouthStateBank.com/
NewCustomers
*Quicken is a trademark and service mark of Intuit, Inc., registered in the United States and other countries.
7
Mobile Banking
You will be able to deposit checks using
Available to South State Online Banking
Mobile Banking can be accessed through:
customers, South State Mobile Banking
South State Bank Mobile App
is an easy and secure way to access your
accounts, deposit checks, pay bills, transfer
(iPhone and Android Only)*
money between your accounts and find a
South State Bank iPad App*
branch or ATM location.
Mobile Internet Browser
the South State Mobile App. Please note it
may take up to three (3) business days for
the funds to be available in your account. In
addition, Mobile Deposits are limited to a
total of $2,500 per day.
(any phone with Internet access)
Please be aware you will need to access
Online Banking first in order to enroll
Text Banking
(any phone with text capabilities)
in Mobile Banking and download the
Mobile App.
If you are a Text Banking user, please note
WHAT TO
LOOK FOR:
Look for the South
State App icon when
searching the App
store or Google Play.
the Text Banking phone number and short
codes will change. Visit SouthStateBank.
com/NewCustomers for details.
In order to receive Mobile Text Alerts, you
will need to set up your alert preferences
within South State Online Banking. For
help with setting up your alerts, please visit
*Message and data rates may apply. Apple and the Apple logos are trademarks of Apple Inc., registered in the U.S. and other countries. iPhone and iPad are trademarks of Apple, Inc. App Store is a
service mark of Apple, Inc. Android and Google Play are trademarks of Google, Inc.
Your relationship is important to us.
In addition to our local branches, we have personal bankers
you can call to help you during this transition.
(800) 277-2175
We have also created a dedicated site with more information, FAQs and
online demos to help guide you through this transition.
SouthStateBank.com/NewCustomers
8
Accessing Your Business Accounts
Business Online Banking
Beginning Monday, August 24, you
can access your accounts online at
www.SouthStateBank.com.
As a business customer, you may access
your accounts through South State Online
Banking or Business Link, South State’s
Business Online Banking.
In August, you will receive a letter, including
an Online Resource Guide, detailing how you
will access your accounts on Monday, August
24. If you will access your accounts through
Business Link, you may also be contacted by
a South State Treasury Officer.
If you have any questions regarding Business
Link, you may call us at (866) 722-8976, email
us at [email protected]
or send us a secure message through
Business Link.
Business BillPay
Beginning August 24, you can pay bills
online through Business Link using BillPay.
Your BillPay information, including payees
and recurring payments, will be transferred
to South State BillPay except for your
electronic bills (eBills). At that time, you
can set up your eBills again by clicking on
the “Get Bill” icon and following the biller’s
instructions.
Please be aware 24 months of bill payment
history will be available within BillPay
Please note the timing of when bills are paid
access to Direct Connect and will have to
from your account may change. Depending
manually update transactions through Web
on the biller, one of the following will occur:
Connect.
• The amount is drafted from your account
on the process date, or the day after, and
sent electronically to the biller.
• The amount is drafted from your account
at the time a check is created and then
mailed to the biller.
• A check is created, mailed and
processed by the biller, and the amount
is debited from your account.
by mid-September. We encourage you
Quicken®/Quickbooks®
to print or save any additional history,
You will need to refresh your Financial
payees and payments you may need from
Institution to point to South State Bank on
Bank of America prior to August 21. On
Monday, August 24.
*
August 24, please verify your payees and
payments in BillPay.
Please note Business Link users will not have
*Quicken is a trademark and service mark of Intuit, Inc., registered in the United States and other countries.
9
Please be aware you will not be able to
update your transactions beginning at Noon
on August 21 through Monday morning.
Internal Transfers
All scheduled and recurring internal transfers
between your accounts with Bank of
America will be transferred to Business Link,
unless you are notified otherwise. Please
note internal transfers have a one (1) day
processing delay.
Overview of Products and Services
Personal Checking Accounts
While the name and some of the
features of your account are
changing, your checking account
number(s) will not change, unless
you are notified otherwise. Please
keep in mind the routing number of
your account will change the evening
of August 21 to 053200983.
Please review the information below
regarding your accounts with us. These
details highlight the names and features
that will change.
If you have one of the following checking
accounts, you will receive a separate letter
outlining your new South State account
and features:
• Classic Interest Checking
• Classic Interest Relationship
Checking
• Interest Checking
• Senior Economy Checking
eBanking Checking, Essentials Checking,
Safe Balance Checking, Core Checking,
CampusEdge Checking, Enhanced
Checking, Regular Checking, Regular
Checking - Preferred Relationship, Regular
Checking – Advantage Relationship and
Core Checking – Advantage Relationship
will become Choice Checking.
• $8 Monthly Service Charge*
• Monthly Service Charge
can be waived with $250 in
monthly Direct Deposits or by
maintaining an average daily
balance of $1,000.
*Monthly service charge will be waived through your
September 2015 statement.
America Interest Checking will become Gold
Checking.
•
$15 Monthly Service Charge*
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minimum daily balance of
waived by maintaining a minimum
daily balance of $3,500 or
by maintaining a minimum daily
•
transfers or checks) exceeding six (6)
combined deposit accounts or
loan balances.
•
order at a time) or $5 off other
check styles
Free Official Checks
Free 3 x 5 Safe Deposit Box or $30 off
another Safe Deposit Box size of your
choice
Variable Tiered Interest Rates
$0.01 - $9,999
$10,000 - $24,999
$25,000 - $49,999
$5,000.
$10 excess activity fee for items
(internal transfers, third-party
balance of $10,000 in other
$10,000 in outstanding consumer
Monthly service charge can
be waived by maintaining a
Monthly Service Charge can be
Free South State Bank Checks (one
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$15 monthly service charge**
per month.*
Variable tiered interest rates:
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$0.01 to $9,999
$10,000 to $24,999
$25,000 - $49,999
$50,000 –$99,999
$100,000+
Please note if you have a direct deposit or
automatic draft from your money market
account, you will need to provide the new
routing number to the sender and make
sure the sender is aware the account is a
$50,000 - $99,999
checking account.
$100,000 +
*Transaction restrictions apply. Limited to six (6)
third-party transfers per month.
**Monthly service charge will be waived through
your September 2015 statement.
Core Checking currently qualifying for a free
account based on college enrollment will
become Student Checking.
•
•
Monthly Service Charge can
be waived by enrolling in
eStatements.
•
AOP (Automated Overdraft Privilege) is
•
At age 23, account holders are
not available on this account.
transferred to Choice Checking.
Personal Money Market Accounts*
Personal Money Market Savings, Money
Classic Interest Checking – Preferred
Market Savings, Rewards Money Market
Relationship, Classic Interest Checking
Savings, GWIM Money Market Savings,
– Advantage Relationship, Premium
Platinum Money Market Savings, Growth
Checking, Advantage with Premium
Money Market Savings and free relationship
Tiered Interest Checking, Advantage
Money Market accounts will become
with Tiered Interest Checking, and Bank of
Personal Money Market.**
10
Personal Savings Accounts
Minor Savings will become Youth Savings.*
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No Monthly Service Charge
$1 per debit after three (3) free debits
per calendar quarter
Interest accrues daily and is
compounded quarterly.
Quarterly statements sent March
31, June 30, September 30 and
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December 31.
Squirrels Club® membership is free
for ages 12 and under.
At age 19, account holders are
transferred to Smart Savings.
Variable interest will be earned on
all balances.
Youth Savings Program
for terms of less than one year or six (6) months
Eighteen-Month IRA Opt-Up accounts will be
We are excited to introduce our Youth
of interest for terms of one year or more on the
honored until the account’s first maturity after
Savings program, South State Squirrels
amount withdrawn. The grace period begins on
August 24, 2015 and will then be converted to
Club®.* Squirrels Club® is designed to assist
the day of maturity and will change to ten (10)
an IRA Savings account. These accounts will roll
children with learning the value of saving.
calendar days.
over at the same terms you have today and will
When opening a Youth Savings account,
Withdrawal rules for Risk Free CDs will be
children under the age of 12 are automatically
honored until the account’s first maturity
enrolled as Squirrels Club® members. Squirrels
after August 24, 2015 and will then be
Club® members enjoy free gifts, a special
converted to a Personal Certificate of Deposit.
birthday present and exclusive discounts at
At that time, the early withdrawal penalties
local events and attractions.
above will apply to all withdrawals outside of the
*Transaction restrictions apply. Ask for details. Minor
Savings accounts will now be called Youth Savings.
Children already in these accounts and under the age
of 12 will automatically be enrolled for Squirrels Club®.
ten (10) day grace period.
Eighteen-Month CD Opt-Up accounts will be
honored until the account’s first maturity after
All Personal Regular Savings and Personal
August 24, 2015 and will then be converted
Custom Savings will become Smart Savings.*
to a Personal Certificate of Deposit. These
$15 Quarterly Service Charge**
accounts will roll over for the same term you
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not offer the interest rate increase option after
the first maturity.
IRAs with terms of more than 60 months will
have a three (3) month renewal term and rate
at the first maturity date after August 24, 2015.
Interest and Closing Details
Compounding Daily Interest
All Personal and Business Checking and
Money Market Accounts will be changing from
compounding daily interest to compounding
monthly interest.
Quarterly Service Charge can be
have today, but will not offer the interest rate
waived by maintaining a minimum
increase option after the first maturity.
To calculate the interest on your account, we
CDs with terms of more than 60 months will
applies a daily periodic rate to the principal in
daily balance of $200.
use the Daily Balance Method. This method
per calendar quarter.
have a three (3) month renewal term and rate at the account each day.
Interest accrues daily and
the first maturity date after August 24, 2015.
Closing Procedures for Any Accounts That
is paid quarterly.
Quarterly statements sent
Individual Retirement Accounts (IRAs)
Earn Interest
March 31, June 30, September 30
All IRAs will be Savings IRAs. Annual statements
If you close your checking, savings or money
and December 31.
will be sent each January.
market accounts before interest is credited,
Variable interest will be earned
on all balances.
**Quarterly service charge will be waived through
you will not receive the accrued interest.
For all IRA accounts other than Money Market
IRAs, effective August 24, 2015, early withdrawals
Overdraft Protection
from your IRA will be charged a penalty equal to
Checking overdraft coverage from a savings or
three (3) months of interest for terms of less than
one year or six (6) months of interest for terms of
CDs
All existing Bank of America consumer
Certificates of Deposit will become Personal
Certificates of Deposit and
all business Certificates of Deposit
will become Non-Personal Certificates
one year or more on the amount withdrawn. The
grace period begins on the day of maturity and
will change to ten (10) calendar days.
Withdrawal rules for Risk Free IRAs will be
honored until the account’s first maturity
of Deposit.
after August 24, 2015 and will then be converted
Effective Monday, August 24, 2015, early
early withdrawal penalties above will apply to
withdrawals from your CD will be charged a
penalty equal to three (3) months of interest
to an IRA Savings account. At that time, the
all withdrawals outside of the ten (10) day
grace period.
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money market account will remain in effect if
you have one checking account linked to
one savings or money market account that
is transitioning to South State Bank. If your
overdraft protection draws from an account
remaining with Bank of America, including lines
of credit and credit cards, it will no longer be
in effect. South State has a variety of overdraft
sweep options available for your consideration.
Please visit your local South State branch or call
us at (800) 277-2175 any time beginning Monday,
August 24, 2015 for more information.
Business Checking Accounts
collected balances can be used to
Business Money Market Accounts*
offset service charges, including the
Commercial Select Business Interest
While the name and some of the
features of your account are
changing, your checking account
number(s) will not change, unless
you are notified otherwise. Please
keep in mind the routing number of
your account will change the evening
of August 21 to 053200983.
monthly service charge.
Maximizer, Commercial Business Interest
Please review the information below
regarding your accounts with us. These
details highlight the names and features
that will change.
If you have a Business Interest Checking
account, you will receive a separate letter
outlining your new South State account
•
•
•
item.
Simple Analysis Checking and Full Analysis
Business Checking will become Business
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Monthly Service Charge can
minimum daily balance of $5,000.
$10 excess activity fee for items
(internal transfers, third-party
•
Earnings Credit Rate paid on positive
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(6) per month*
Variable tiered interest rates:
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$0.01 -$9,999
10,000 - $24,999
$25,000 - $49,999
$50,000 - $99,999
$100,000
Please note if you have a direct deposit or
Per Item Fees
automatic draft from your money market
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$0.19 per debit fee
account, you will need to provide the new
$0.40 per credit fee
routing number to the sender and make
$0.10 per item deposited fee
sure the sender is aware the account is a
$1 per $1,000 cash deposited
checking account.
or exchanged
**Monthly service charge will be waived through your
Prime +3% monthly negative
balance fee
Business Savings Accounts
Public Service Trust Accounts will become
All Business Regular Savings and Business
IOLTA Checking.
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No monthly service charge
Custom Savings will be called Smart
Beginning August 24, check orders,
Business Savings.*
wire and stop payment fees will be
•
charged to the IOLTA account unless
operating account.
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Earnings Credit Rate paid on positive
$15 Quarterly Service Charge**
•
Quarterly Service Charge can
you request the fees be charged to an
Analysis Checking.
•
$15 Monthly Service Charge**
reduced by interest paid.
by maintaining a minimum daily
and items deposited), then $0.45 per
Prime +3% monthly negative
monthly service charge. Earnings
daily balance of $2,500 or
Allows 500 items (debits, credits
•
offset service charges, including the
waived by maintaining an average
•
or exchanged
collected balances can be used to
Monthly Service Charge can be
commercial loan balances.
become Business Money Market.
$1 per $1,000 cash deposited
Business Analysis Plus.
$10,000 in oustanding
and Business Investment Account will
$0.10 per item deposited fee
Public Funds Interest Checking will become
Checking.
•
$0.40 per credit fee
transfers or checks) exceeding six
accounts will become Business Choice
combined deposit accounts or
Maximizer, Business Interest Maximizer,
Analyzed Business Interest Checking and
Advantage Checking including secondary
balance of $10,000 in other
$0.19 per debit fee
Economy Checking and Business
•
Maximizer, Platinum Business Interest
•
•
•
•
balance fee
Business Fundamentals, Business
•
Maximizer, Select Business Interest
Per Item Fees
•
and features.
•
minimum daily balance of $200.
per calendar quarter
Interest accrues daily and is paid
quarterly.
12
•
•
Quarterly statements sent March
Please note you may request a temporary
For determining the availability of your
31, June 30, September 30 and
change in your limits by visiting your local South
deposits, every day is a business day except
December 31.
State branch, calling us at (800) 277-2175 or by
Saturdays, Sundays and federal holidays. If
Variable interest will be earned on all
sending us a secure message within South State
you make a deposit on a business day we
balances.
Online Banking.
are open, we will consider that day to be the
**Quarterly service charge will be waived through
Transaction Posting Order
After August 21, transactions will post to your
account in the following order:
•
•
•
•
•
•
•
Deposits and other Credits
ATM Withdrawals
In-branch Withdrawals
Automatic Drafts
Debit Card Transactions
Phone Banking and Online Banking
Transactions
Checks (lowest to highest check
number, regardless of the amount)
BillPay payments will post with automatic
drafts or checks, depending on what the
merchant can accept. Please see the BillPay
section of this booklet for more information.
Debit and ATM Card Limits
The following daily limits apply to South
State Debit and ATM cards:
Daily Limits
ATM Transactions: $1,000 per day
PIN or signature-based purchases: $2,500
per day
Business Checking Daily Limits
PIN or signature-based purchases: $2,500
per day
ATM Card Limits
day of your deposit. However, if you make
How to Resolve Errors on
Your Account
a deposit on a day we are not open, we will
In the case of errors or questions about your
business day we are open.
consider the deposit was made on the next
electronic transfers or other transactions,
please call us at (800) 277-2175.
If you make an envelope deposit at an ATM
before 12pm (Noon) on a business day we
You may also write us with a description of
are open, we will consider that day to be the
the error at:
day of your deposit. However, if you make a
South State Bank
deposit at an ATM after 12pm (Noon) or on
P.O. Box 118068
a day we are not open, we will consider the
Charleston, SC 29423
deposit was made on the next business day
we are open.
Funds Availability
This policy statement applies to “transaction”
If you make a deposit at one of our ATMs
accounts. Transaction accounts, in general,
with image deposit technology, before
are accounts, which permit an unlimited
7:30pm on a business day we are open, we
number of payments to third persons and
will consider that day to be the day of your
an unlimited number of telephone and
deposit. However, if you make a deposit at
preauthorized transfers to other accounts
an ATM with image deposit technology after
of yours with us. Checking accounts are the
7:30pm or on a day we are not open, we will
most common transaction accounts. Feel free
consider the deposit was made on the next
to ask us whether any of your other accounts
business day we are open.
might also be under this policy.
If we cash a check for you that is drawn
Our policy is to make funds from your cash
on another bank, we may withhold the
and check deposits available to you on the
availability of a corresponding amount of
first business day after the day we receive
funds that are already in your account.
your deposit. Electronic direct deposits
Those funds will be available at the time
will be available on the day we receive the
funds from the check we cashed would
deposit. Once the funds are available, you can
have been available if you had deposited it.
withdraw them in cash, and we will use the
funds to pay checks you have written.
If we accept a check for deposit that is
drawn on another bank, we may make funds
Please remember even after we have
from the deposit available for withdrawal
made funds available to you, and you have
immediately but delay your availability
withdrawn the funds, you are still responsible
to withdraw a corresponding amount of
for checks you deposit that are returned to us
funds that you have on deposit in another
unpaid and for any other problems involving
account with us. The funds in the other
your deposit.
account would then not be available for
13
withdrawal until the time periods that are
We will notify you if we delay your ability to
described elsewhere in this disclosure for
withdraw funds for any of these reasons,
the type of check you deposited.
and we will tell you when the funds will be
available. They will generally be available no
LONGER DELAYS MAY APPLY
later than the seventh (7th) business day after
Case-by-case delays
your deposit.
In some cases, we will not make all of the
funds you deposit by check available to
Special Rules for New Accounts
you on the first (1st) business day after the
If you are a new customer opening an account
day of your deposit. Depending on the
less than 30 days prior to August 21, the
type of check you deposit, funds may not
following special rules will apply during the
be available until the second business day
first 30 days your account is open.
after the day of your deposit. The first $200
•
Funds from electronic direct deposits
of your deposit, however, will be available on
to your account will be available on the
the first (1st) business day.
day we receive the deposit.
•
Funds from deposits of cash, wire
If we are not going to make all of the funds
transfers and the first $5,000 of a day’s
from your deposit available on the first
total deposits of cashier’s, certified,
(1st) business day, we will notify you at the
teller’s, traveler’s and federal, state
time you make your deposit. We will also
and local government checks will be
tell you when the funds will be available. If
available on the first (1st) business day
your deposit is not made directly to one of
after the day of your deposit if the
our employees, or if we decide to take this
deposit meets certain conditions. For
action after you have left the premises, we
example, the checks must be payable
will mail you the notice by the day after we
to you (and you may have to use a
receive your deposit. If you will need the
funds from a deposit right away, you should
•
ask us when the funds will be available.
special deposit slip).
The excess over $5,000 will be available
on the ninth (9 th) business day after
the day of your deposit. If your deposit
Safeguard exceptions
of these checks (other than a U.S.
In addition, funds you deposit by check may
Treasury check) is not made in person
be delayed for a longer period under the
to one of our employees, the first
following circumstances:
$5,000 will not be available until the
•
•
•
•
•
We believe a check you deposit will
second (2nd) business day after the day
not be paid.
of your deposit.
You deposit checks totaling more
•
Funds from all other check deposits will
than $5,000 on any one day.
be available on the ninth (9th) business
You redeposit a check that has been
day after the day of your deposit.
returned unpaid.
You have overdrawn your account
repeatedly in the last six (6) months.
There is an emergency, such
as failure of computer or
communications equipment.
14
Common Fees
South State Personal Account
Fee Schedule
Returned Item Fee (Items deposited/
Daily Overdraft Fee ...............................................$5
(each day a checking account is overdrawn after
the second (2nd) day) Applies to money market and
certain business accounts only.
cashed and returned).............................................. $12 Drill Safe Deposit Box...................................... $150
ACH Return Fee....................................................... $2 Safe Deposit Box Key
Dormant Fee (per month)......................................$5
(Beginning September 30, 2015, a monthly Dormant
Fee will be charged after 18 months of inactivity,
regardless of balance. The 18-month period will be
determined based on activity with both Bank of
America and South State Bank.)
Interim Statement with Checks.....................$10
Snapshot Statement (no checks)................$7.50
Multiple Mailing Fee
(Multiple statements/notice)...................................$5
Official Checks
Customers............................................................ $7
Non-customers................................................ $15
Wire Transfers
Replacement Fee (per key)................................ $25
Late Safe Deposit Box Fee
(after 30 days).............................................................$10
Verification of Deposits.................................... $20
Bank to Bank Outgoing Transfers
(Online Banking)..........................................................$3
Popmoney Transfers......................................Varies
Same Day Bill Payments (ACH only) ......... $9.95
Next Day Bill Payments .............................. $14.95
Visa® Gift Card .................................................. $5.95
Overdraft Sweep Fee ..........................................$10
(from other South State Checking or Savings
Accounts or HELOC - per transfer)
Incoming (per transfer)................................. $15
South State Business Account
International Outgoing (per transfer)..... $50 Fee Schedule
Domestic Outgoing (per transfer)......... $30
Research (per hour)............................................... $25
Balancing Service (per hour)............................ $25
Collection Items Incoming
and Outgoing (per item)...................................... $25
Non-sufficient funds/overdraft charges
(Checks paid in numerical order on day received.
An overdraft item may be created by check/draft,
in-person withdrawal, ACH item or other electronic
means.)
Overdraft Paid Item Fee.............................. $36
NSF Returned Item Fee.............................. $36
Check Cashing if Customer Balance
is less than $100 (per check)................................$5
Photocopies (per copy).................................... $0.50
Stop Payment Fee
(In Branch or Call Center)...................................... $36
Stop Payment Fee
(Online or Phone Banking)...................................... $18
Copy of 1098...............................................................$5
Copy of 1099..............................................................$5
Levies/Garnishments..........................................$75
Account Closing (within 90 days)................. $25
IRA Transfer Fee (to another institution)...... $50
Currency/coin fee (per $1,000).............................$1
Cash Deposited (per $1,000).................................$1
Zero-balance Sweeps (per month)................ $35
Loan Sweeps (per month)................................ $200
Business Link...................................................... $9.95
Business Link Plus (per month)................. $19.95
Additional account (up to $25).....................$5
Monthly ACH fee............................................. $12
Single Item ACH transfer fee (per item)....$1
ACH Notification of Change........................ $2
ACH file fee (per file)...................................... $12
Outgoing Domestic wire fee (per wire).... $12
Wire Transfers
Incoming (per transfer)................................... $15
Domestic Outgoing (per transfer)............ $30
International Outgoing (per transfer)..... $50
Research Fee (per hour)...................................... $25
Balancing Service (per hour)............................ $25
Collection Items Incoming
and Outgoing (per item)...................................... $25
Non-sufficient funds/overdraft charges
Overdraft Paid Item Fee.............................. $36
NSF Returned Item Fee.............................. $36
(Checks paid in numerical order on day received. An
overdraft item may be created by check/draft,
in-person withdrawal, ACH item or other electronic
means.)
Check Cashing if Customer
Balance is less than $100 (per check).............$5
Photocopies (per copy).................................... $0.50
Stop Payment Fee
(In Branch or Call Center)...................................... $36
Stop Payment Fee
(Online or Phone Banking)...................................... $18
Copy of 1098...............................................................$5
Copy of 1099..............................................................$5
Levies/Garnishments..........................................$75
Account Closing (within 90 days).................... $25
IRA Transfer Fee (to another institution)...... $50
Replace ATM/VISA® Debit Card.......................$5
Foreign ATM Fee (Non-South State
Bank ATM withdrawal fee)................................. $2.50
Daily Overdraft Fee ...............................................$5
(each day a checking account is overdrawn after
the second (2nd) day) Applies to money market
and certain business accounts only.
Returned Item Fee
Drill Safe Deposit Box...................................... $150
(Items deposited and returned)..................... $12
Safe Deposit Box Key
ACH Return Fee....................................................... $2
Replacement Fee (per key)................................ $25
Dormant Fee (per month)...................................$5
Late Safe Deposit Box Fee
(Beginning September 30, 2015, a monthly Dormant
Fee will be charged after 18 months of inactivity,
regardless of balance. The 18-month period will be
determined based on activity with both Bank of
America and South State Bank.)
Interim Statement with Checks.....................$10
Snapshot Statement (no checks)................$7.50
Multiple Mailing Fee
HSA Transfer Fee (to another institution).... $50
(Multiple statements/notice)...................................$5
Replace ATM/VISA® Debit Card.......................$5
Official Checks
Foreign ATM Fee (Non-South State
Customers............................................................ $7
Bank ATM withdrawal fee)................................. $2.50
Non-customers................................................ $15
15
(after 30 days).................................................................... $10
Verification of Deposits.................................... $20
Bank to Bank Outgoing Transfers
(Online Banking)..........................................................$3
Popmoney Transfers......................................Varies
Same Day Bill Payments (ACH only) ......... $9.95
Next Day Bill Payments .............................. $14.95
Visa® Gift Card .................................................. $5.95
Overdraft Sweep Fee...........................................$10
(from other South State Checking or Savings
Accounts - per transfer)
Please feel free
to call us with
any questions
you have.
Customer Care Hours:
Monday – Friday
8:00am – 7:00pm
Saturday
8:00am – 3:00pm
(800) 277-2175
We look forward to
serving all of your
financial needs.
Please tear off and keep this contact card as a
convenient guide for accessing your accounts.
Customer Care
(800) 277-2175
Phone Banking
(800) 763-0555
Lost/Stolen Debit Cards
(800) 523-4175
Online Banking/Business Link
SouthStateBank.com
Additional Resources
SouthStateBank.com/NewCustomers
Visit Our Convenient Locations
Beginning August 24, you can begin banking at any of the following locations:
South Carolina
Abbeville
104 West Greenwood St.
Abbeville, SC 29620
300 S. Main St.*
Abbeville, SC 29620
*ATM Only
Anderson
201 East Greenville St.
Anderson, SC 29621
Bamberg
2770 Main Hwy.
Bamberg, SC 29003
Batesburg-Leesville
7435 Monticello Rd.*
Columbia, SC 29203
*ATM Only
Conway
501 Main St.
Conway, SC 29526
2709-A Church St.
Conway, SC 29526
Denmark
18587 Heritage Hwy.
Denmark, SC 29042
Easley
1053 Pendleton St.
Easley, SC 29642
1800 E. Main St.
138 East Columbia Ave.
Batesburg-Leesville, SC 29070 Easley, SC 29640
Elloree
138 E. Columbia Ave.*
Batesburg-Leesville, SC 29070 6512 Old No. 6 Hwy.
Elloree, SC 29047
*ATM Only
Beaufort
Florence
1121 Boundary St.
Beaufort, SC 29902
1600 West Palmetto St.
Florence, SC29501
Bluffton
1921 West Palmetto St.
Florence, SC 29501
1328 Fording Island Rd.
Bluffton, SC 29910
9 Oak Forest Dr.
Bluffton, SC 29910
Cayce
1100 Knox Abbott Dr.
Cayce, SC 29033
Charleston
1995 Hoffmeyer Rd.
Florence, SC 29501
130 Pamplico Hwy.
Florence, SC 29505
265 South Irby St.
Florence, SC 29501
Fort Mill
Harleyville
122 West Main St.*
Harleyville, SC 29448
*ATM Only
Hartsville
825 South 5th St.
Hartsville, SC 29550
Hilton Head
100 Exchange St., Ste. 100
Hilton Head, SC 29926
2 Palmetto Bay Rd.
Hilton Head, SC 29928
Johns Island
3628 Savannah Hwy.
Johns Island, SC 29455
Lady’s Island
Lexington
5109 Sunset Blvd.
Lexington, SC 29072
Moncks Corner
317 North Hwy. 52
Moncks Corner, SC 29461
Mount Pleasant
1032 Johnnie Dodds Blvd.
Mount Pleasant, SC 29464
822 Coleman Blvd.
808 East Tom Hall St.
Fort Mill, SC 29715
632 Long Point Rd.
315 Folly Rd.
Goose Creek
218 St. James Ave.
Goose Creek, SC 29445
Greenville
45. E. Antrim Dr.
Greenville, SC 29607
1185 Folly Rd.
200 East Broad St., Ste. 100
1995 Magwood Rd.
1006 E. Butler Rd.
637 Rutledge Ave.
3622 Pelham Rd.
1309 Sam Rittenberg Blvd
855 Savannah Hwy.
Columbia
201 Columbiana Dr.
Columbia, SC 29212
2010 Clemson Rd.
Columbia, SC 29229
4132 Forest Dr.
Columbia, SC 29204
520 Gervais St.
Columbia, SC 29201
Greenwood
702 Montague Ave.
Greenwood, SC 29649
1224 Bypass 72 NE
Greenwood, SC 29649
254 Bypass 72 NW*
Greenwood, SC 29649
*ATM Only
1186 S. Main St.
Greenwood, SC 29646
*ATM Only
Hardeeville
21979 Whyte Hardee Blvd.
Hardeeville, SC 29927
Orangeburg
761 John C. Calhoun Dr.
Orangeburg, SC 29115
950 John C. Calhoun Dr.
1255 St. Matthews Rd.
1325 St. Matthews Rd. NE
3000 St. Matthews Rd.*
*ATM Only
46 Broad St.
8 Charlotte St.*
*Drive Thru Only
32 William Pope Dr.
Okatie, SC 29909
Lake City
266 West Main St.
Lake City, SC 29560
1899 Hwy 17 N.
1025 Church St.
Georgetown, SC 29440
Okatie
3025 St. Matthews Rd.
817 Dave Gibson Blvd.
Fort Mill, SC 29708
Georgetown
606 Main St.
N. Myrtle Beach, SC 29582
189 Sea Island Pkwy.
Lady’s Island, SC 29907
172 Ashley Ave.
34 Broad St.*
*Wealth and Mortgage
Office
North Myrtle Beach
3000 Proprietors Pl.
2380 Chestnut Street NE*
*ATM Only
2705 Old Edisto Dr.*
*ATM Only
Pawley’s Island
11039 Ocean Hwy.
Pawley’s Island, SC 29585
Pickens
1315 North Main St.
Summerville, SC 29483
1960 Old Trolley Rd.*
*Drive Thru Only
Sumter
1141 Broad St.
Sumter, SC 29150
670 West Liberty St.
Sumter, SC 29150
2055 Wedgefield Dr.*
Sumter, SC 29150
*ATM Only
Surfside Beach
211 Hwy. 17 North
Surfside Beach, SC 29575
Walterboro
520 N. Jefferies Blvd.
Walterboro, SC 29488
600 Robertson Blvd.
Walterboro, SC 29488
York
Athens
400 Mall Blvd.
Savannah, GA 31406
50 Meeting St., Ste. 103
Savannah, GA 31411
Canton
Winder
Clarkesville
949 Washington St.
Clarkesville, GA 30523
North Carolina
Ridgeland
Clayton
Charlotte
4 Hood Rd. @ Hwy. 153
Powdersville, SC 29611
10671 South Jacob Smart Blvd. 174 Hwy. 441
North Clayton, GA 30525
Ridgeland, SC 29936
1274 East Main St.
Rock Hill, SC 29730
Santee
3400 Rivers Ave.*
N. Charleston, SC 29405
*Drive Thru Only
4741 Hwy. 80 E.
Savannah, GA 31410
Powdersville
4331 Robert Grissom Pkwy.
Myrtle Beach, SC 29577
7850 Rivers Ave.
25 Bull St., Ste. 100
Savannah, GA 31401
1925 Marietta Hwy.
Canton, GA 30114
1127 Ebenezer Rd.
Rock Hill, SC 29732
8450 East Dorchester Rd.
Savannah
424 Hampton Ave.
Pickens, SC 29671
541 Seaboard St.
4962 Centre Pointe Dr.
Richmond Hill
9971 Ford Ave.
Richmond Hill, GA 31324
455 Epps Bridge Pkwy., Ste. 104 Toccoa
Athens, GA 30606
1111 S Big A Rd.
Toccoa, GA 30577
Rock Hill
North Charleston
Pooler
100 Moonlight Ln.*
Pooler, GA 31322
*ATM Only
400 Airways Ave.*
Savannah, GA 31408
*ATM Only
Myrtle Beach
1310 Wilson Rd.
Newberry, SC 29108
71 Memorial Dr.
Jefferson, GA 30549
Georgia
10625 South Jacob Smart Blvd.* Cleveland
575 South Main St.
Ridgeland, SC 29936
Cleveland, GA 30528
*ATM Only
Newberry
Jefferson
4809 Waters Ave.
Savannah, GA 31404
4210 Hwy. 17 Bypass
Murrells Inlet, SC 29576
5019 Dick Pond Rd.
241 East Howell St.
Hartwell, GA 30643
801 East Liberty St.
York, SC 29745
Murrells Inlet
2005-C Oakheart Rd.
Hartwell
Commerce
1851 North Elm St.
Commerce, GA 30529
30983 Hwy. 441 S.
Commerce, GA 30529
Cornelia
657 Bass Dr.
Santee, SC 29142
282 Historical Hwy. 441 N.
Cornelia, GA 30531
Seneca
199 Habersham County
Shopping Ctr.
Cornelia, GA 30531
Simpsonville
448 North Main St.
Cornelia, GA30531
201 Bypass 123
Seneca, SC 29678
1 Five Forks Plaza Ct.
Simpsonville, SC 29681
Spartanburg
320 East Main St.
Spartanburg, SC 29302
St. George
5542 Memorial Blvd.
St. George, SC 29477
Summerville
690 Bacons Bridge Rd.
Gainesville
450 E.E. Butler Pkwy.
Gainesville, GA 30501
2500 Limestone Pkwy.
4 Mimosa St.
Winder, GA 30680
6525 Morrison Blvd., Ste. 110
Charlotte, NC 28211
1057 Providence Rd.
Charlotte, NC 28207
325 S. Sharon Amity Rd.
Charlotte, NC 28211
Hampstead
14575 US Hwy. 17
Hampstead, NC 28443
Leland
1117 New Pointe Blvd.
Leland, NC 28451
Sunset Beach
796 Sunset Blvd.
N. Sunset Beach, NC 28468
Wilmington
1117 Military Cutoff Rd.
Wilmington, NC 28405
4008 Oleander Dr.
3702 South College Rd.
3630 Thompson Bridge Rd.
Garden City
100 Chatham Pkwy.
Garden City, GA 31408
Member FDIC

Booklet - South State Bank

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