BackGround Papers
Transcription
BackGround Papers
Firstplan Smyths Toys Supporting Background Information 2014 PLANNING STATEMENT Firstplan Ltd. 25 Floral Street, London WC2E 9DS T:020 7031 8210 F:020 7031 8211 Appeal Ref: XXXXX LPA Ref: XXXXX Firstplan Ref: 14085/mm Date: 2014 COPYRIGHT The contents of this document must not be copied or reproduced in whole or in part without the written consent of Firstplan Ltd. Smyths Toys Supporting Background Information 2014 PLANNING STATEMENT CONTENTS SECTION 1: WHO ARE SMYTHS TOYS? 1 SECTION 2: THE NEED FOR SMYTHS TOYS IN THE UK 2 SECTION 3: THE ROLE AND POLICY CONTEXT OF RETAIL WAREHOUSING 3 SECTION 4: KEY CHARACTERISTICS OF ‘BULKY GOODS’ RETAILING 4 SECTION 5: SUMMARY OF ‘BULKY GOODS’ CHARACTERISTICS 6 SECTION 6: ANALYSIS OF THE SMYTHS TOYS BUSINESS MODEL 7 SECTION 7: PRECEDENT 21 SECTION 8: CONCLUSIONS 20 APPENDICES APPENDIX 1: PHOTOGRAPHS SHOWING THE TRANSFER OF GOODS FROM THE STORE APPENDIX 2: PHOTOGRAPHS OF SMYTHS TOYS STORES APPENDIX 3: COPIES OF PLANNING DECISION NOTICES APPENDIX 4: COPIES OF OFFICER REPORTS RELATING TO CHELTENHAM AND KIDDERMINSTER Firstplan SECTION 1: 1.1 WHO ARE SMYTHS TOYS? Smyths Toys is a leading provider of children's toys and entertainment products. The company (whose business base is in Ireland but has now expanded into the UK) aims to provide the best range of children's entertainment products whilst providing consumers with competitive prices and ensure superior customer service from staff who are considered to be ‘toy experts’. 1.2 There are currently 22 Smyths Toys stores in the Irish Republic and 52 stores in the UK. Reflecting the demand from consumers, further expansion is planned. 1.3 Set out below are further details of the Smyths Toys business model, which emphasise the bulky nature of products and purchases and the clear requirement to occupy retail warehousing units. For example, extensive floor and shelf space is required to allow a wide range of products (especially bulky goods) to be displayed, thereby avoiding constant restocking during trading hours. In addition, easily accessible back-up storage, sufficient aisle widths for shopping trolleys and customer circulation and adjacent surface level car parking are also requirements central to the business model. Smyths Toys Planning Statement Page 1 Firstplan SECTION 2: 2.1 THE NEED FOR SMYTHS TOYS IN THE UK There has been significant growth in the market for toys and entertainment products for children in recent years and the growth is predicted to continue. Mintel note that one of the main drivers for this growth has been electronic toys and games. Smyths Toys expansion into the UK reflects such growth and provides competition to the existing market leader in the sale of comprehensive ranges of toys, namely Toys R Us. With the demise of Woolworths, Mintel suggest that the main beneficiaries have been the supermarket chains, plus mixed goods retailers like Argos. 2.2 The expansion of Smyths Toys in the UK is improving consumer choice, (which is consistent with Government objectives set out within the NPPF 2012) whilst contributing to competitive pricing among the leading toy retailers in the UK. 2.3 In addition, the business is committed to the creation of local jobs in all new stores. Up to 30 full time jobs are created with every new store, with this figure rising to 60 seasonal positions around Christmas. Smyths Toys Planning Statement Page 2 Firstplan SECTION 3: 3.1 THE ROLE AND POLICY CONTEXT OF RETAIL WAREHOUSING There is no set definition of a ‘retail warehouse’ within the National Planning Policy Framework (2012). However, it is generally accepted that retail warehouses are large stores specialising in the sale of ‘bulky goods’ catering mainly for car borne customers. 3.2 Retail warehousing is both popular with the public and retailers, particularly given the extensive retail floorspace, storage areas and surface car parks to ease the transfer of large goods. In order to help protect the vitality and viability of some town centres, some local planning authorities have sought to determine those goods which can be sold out-of-centre and those to be retained in-centre. No specific definition of which products should be sold in out-of-centre retail warehousing currently exists; however, some retail warehouse units are subject to 'bulky goods' restrictions (either positively or negatively worded) as opposed to unfettered Class A1 consents. Smyths Toys Planning Statement Page 3 Firstplan SECTION 4: KEY CHARACTERISTICS OF ‘BULKY GOODS’ RETAILING a) Physical Size of Goods 4.1 'Bulky goods' by their very definition are products that are large and/or unwieldy. It is unlikely that products considered to be 'bulky' will fit in a standard carrier bag and many will require transport by car, rather than on foot or on public transport. 4.2 Traditionally, products such as carpets, electrical goods, DIY and gardening goods, and flat pack furniture have been considered as bulky goods; however, there is currently a widening scope of products that can be regarded as bulky. 4.3 It is important to note, however, that retailers operating under 'bulky goods' restrictions are not required to stock only bulky goods. Rather, it is often the case that DIY and electrical goods retailers (for example), whilst undoubtedly selling a high proportion of bulky goods, will also sell a wide variety of smaller, ancillary items such as kettles, CDs, mobile phones etc. It is therefore a case of the overall shopping basket being predominantly bulky, rather than all products that are sold from the store. b) Floorspace Requirements 4.4 Given the physical size of products, bulky goods retailing requires a large, often single level floor area. Floorplates required are normally in excess of 1,000 square metres and such units do not tend to be available or economic in town centres because of these space requirements and the relative turnover attributable to these types of retailers. 4.5 In addition, floorspace for bulky goods must allow for products to be easily inspected by customers, for a range of products to be displayed for ease of comparison and for sufficient stock to be available on the sales floor, thereby avoiding constant restocking during trading hours. c) Storage Requirements 4.6 Crucial to the concept of bulky goods retailing is the need for easily accessible back up storage. Again, the large sizes of the products determine that it is not always possible to display large quantities of the same product on the sales floor. In some instances it is only necessary and practical to display one of the product for customers Smyths Toys Planning Statement Page 4 Firstplan to inspect on the sales floor but it is important for the retailer to have a number of such items in stock in the storage area on site so that customers can purchase those goods and leave with the acquired items. d) The Need for Trolleys and Wide Aisles 4.7 The physical size of bulky goods ensures that many products are too unwieldy to carry around the store, even in a shopping basket. Trolleys are, of course, important in allowing the customer to transport goods around the store, to the checkouts and finally to their vehicle. 4.8 The need for trolleys also necessitates sufficient width between aisles. Not only does this allow for greater manoeuvrability, but also improved circulation of customers. e) Car Parking 4.9 A surface level car park directly adjacent to the store is essential for the easy transfer of bulky goods to customers' cars and then onward transfer home. Similar arrangements are not often possible in town centre locations. Smyths Toys Planning Statement Page 5 Firstplan SECTION 5: 5.1 SUMMARY OF ‘BULKY GOODS’ RETAIL CHARACTERISTICS Therefore, in order to be considered as a 'bulky goods' retailer, consideration must be given to the following characteristics: The physical size of the goods purchased; The need for extensive back-up storage space; The need for trolleys and wide aisle formats; The need for large floor plates of circa 1,000 square metres; and The need for an adjacent surface level car park, allowing onward, instant, transfer home. 5.2 Indeed, without these characteristics it would be very difficult for a bulky goods retailer to successfully operate their business model. To do so would fundamentally alter the retail offer and bring into question the commercial viability of the trading proposition. This point needs to be taken into account when assessing a proposal of this nature against the sequential approach to site selection. 5.3 As will be described in the following section, Smyths Toys falls within this category of a bulky goods retailer and the above characteristics are evident in the retail model. Smyths Toys Planning Statement Page 6 Firstplan SECTION 6: 6.1 ANALYSIS OF THE SMYTHS TOYS BUSINESS MODEL The following section provides an analysis of the Smyths Toys business model; describes why retail warehousing floorspace is required; and considers the business in the context of the 'bulky goods' characteristics identified above. a) Physical Size of Goods Sold 6.2 As explained, by definition, a bulky goods retailer sells products that are large and unwieldy. However, it is important to reiterate that there are no retailers operating under the 'bulky goods' banner that stock and sell solely bulky goods; the term relates to the overall shopping basket rather than the entire product range. Indeed, as set out below, large areas of Smyths Toys stores are dedicated to the sale and display of bulky items and, thus, Smyths Toys can be regarded as a bulky goods retailer, that is the overall average customer shopping basket is comprised of predominantly bulky items and the retailer therefore shares the characteristics of a traditional bulky goods operator. 6.3 Smyths Toys have adopted a practical threshold in order to determine whether or not products fall within the definition of bulky. The threshold is derived from the cubic capacity of a Smyths Toys carrier bag, with anything in excess of this threshold being considered as a 'bulky good'. 6.4 The dimensions of a standard Smyths Toys bag, having a cubic capacity of 37 litres, are significantly larger than a carrier bag that one might find in, say, a supermarket. In our view, the dimensions and volume of the standard Smyths Toys bag is a reasonable threshold upon which to consider the extent of Smyths Toys bulky goods offer, since any item not fitting within a large carrier bag is by definition difficult to handle and to transport from the store. 6.5 Using the recognisable Tesco carrier bag for comparison, a selection of products were packed into both a Smyths Toys standard carrier bag and a standard Tesco carrier bag. The table and photographs below illustrate the results of this exercise. Smyths Toys Planning Statement Page 7 Firstplan Product Addict a Ball Addict a Ball Ben 10 Cars TOTAL Product Addict a Ball TOTAL Smyths Toys Planning Statement Smyths Toys - medium carrier bag Length Width Height 20 cm 20 cm 20 cm 20 cm 20 cm 20 cm 35 cm 20 cm 6.5 cm 35 cm 19 cm 15.5 cm Tesco - standard carrier bag Length Width Height 20 cm 20 cm 20 cm - Capacity (litres) 8 8 4.5 10.3 30.8 Capacity (litres) 8 8 Page 8 Firstplan 6.6 The analysis illustrates, through comparing Smyths Toys’ carrier bag to that of a supermarket operator, the capacity of the Smyths Toys standard carrier bag is substantially larger than what would typically be regarded as a standard carrier bag. On this basis, any shopping basket of products that doesn’t fit into a standard Smyths Toys carrier bag is considered ‘bulky’ as it would clearly be difficult to transport without a car parked in close proximity to the store. Indeed, as the photographs below demonstrate, Smyths Toys’ ‘giant’ carrier bags are very large. Smyths Toys Planning Statement Page 9 Firstplan Customer carrying ‘giant’ carrier bag ‘Giant’ bag v Tesco standard bag Clearly, without a car it would be very difficult for customers to take goods home after making their purchase which is part and parcel of the retail experience. Customers purchase on average 3 items in a single transaction, increasing to 5 items in busier periods. Additional photographs illustrating the transfer of bulky items from shop to car appear as Appendix 1. 6.7 An overview of the Smyths Toys product range highlights the large number of goods that exceed the 37 litre threshold. A basic outline of the types of bulky goods by product type is provided below. Nursery Car seats (Smyths Toys provide a wide variety with approximately 30 different varieties available); Cots/Junior Beds (approximately 20 varieties available in store); Mattresses; Highchairs; Pushchairs/prams (approximately 30 varieties); Walkers; Wardrobes/dressers; Changing units; Bouncers; Smyths Toys Planning Statement Page 10 Firstplan Baths; Carry cots; and Rocking/feeding chairs. Outdoor Trampolines; Swings; Basketball stands; Sports Tables Playcentres (combining swings, slides, climbing frames); Football goals (11 varieties); Wendy houses Sandpits and sand Paddling pools Bouncy castles / Inflatables; and Children's garden furniture. Wheeled Bicycles/tricycles (approximately 30 varieties available in any store); Ride-ons including electric; Scooters /Flikers; and Go Karts. General Dolls houses and accessories; Play kitchens; TVs/DVD players; Computer games hardware (e.g. X Box 360/PS3); Art easels; Large soft toys ; Remote-controlled toys ; Musical instruments (including keyboards, drumkits and guitars); and Rocking horses (6 varieties). Smyths Toys Planning Statement Page 11 Firstplan 6.8 Photos indicating the types of bulky goods on sale in a typical Smyths Toys retail unit are provided at Appendix 2. 6.9 The extent of bulky goods available and purchased from a Smyths Toys store is also emphasised by the use of Smyths Toys 'giant' bags (picture above). The giant bags have a cubic capacity of 90 litres and are specially designed to transport/cover bulky goods that will not fit in a standard Smyths Toys bag. On average, each Smyths Toys customer uses 1.5 giant bags per visit, which emphasises the bulky nature of products and purchases. 6.10 Smyths Toys business model revolves around the display/stock/sale of considerable quantities of products, many of which are large, unwieldy and bulky. Customers expect to be able to see, touch, feel/try the products on the shop floor and then to be able to take their purchases home with them immediately. 6.11 The business model is popular and successful (Smyths Toys are presently expanding rapidly in England, Scotland & Wales). It therefore improves consumer choice and represents the kind of innovative and efficient retailing advocated by the NPPF. 6.12 All Smyths Toys stores stock and sell large quantities of products. Purchases are, either individually or collectively, often bulky and require immediate, surface level access to a car park. 6.13 In order to assist the understanding of the scale/volume of products sold, the table below sets out the average number of some of the bulkier items sold per week, per store. This helps to illustrate that Smyths Toys is a large scale operation dealing with substantial volumes of product. The numbers of products sold (and consequently restocked/replenished) during average weeks are very substantial. During the busiest weeks, the figures are massive. Smyths Toys Planning Statement Page 12 Firstplan Wheeled Example of Bulky Item Number of Items sold per week per store * Average Number Sales on Busiest Weeks Wheeled (trikes, scooters, flikers, quads, ride ons etc) 200 780 Bicycles 100 420 Outdoor Example of Bulky Item Number of Items sold per week per store * Average Number Sales on Busiest Weeks Paddling pools 45 388 Sandpits 80 290 Trampolines 45 120 Swings /Playcentres 25 75 Bouncy castles 15 70 Slides 20 60 Play Houses 25 50 Children’s garden furniture 40 50 Football goals 20 42 Other Examples Example of Bulky Item Number of Items sold per week per store * Average Number Sales on Busiest Weeks Play kitchens /Home role play Musical instruments (including keyboards, drumkits and guitars) Games Consoles (X Box /Wii Fit etc) Art Easels /Activity Desks 111 720 42 355 70 200 15 112 Nursery Example of Bulky Item Number of Items sold per week per store * Average Number Sales on Busiest Weeks Car Seats 60 94 Bedding packs 38 Pushchairs/prams 20 54 43 Cots/Junior Beds 20 35 Mattresses 16 25 Highchairs 10 23 Walkers /Entertainers 12 20 * Figures taken from 91 weeks of sales Jan 2010 to Oct 2011 across all Smyths Toys Superstores Smyths Toys Planning Statement Page 13 Firstplan 6.14 Smyths Toys carry over 13,000 different lines of stock. A typical store during ‘low season’ would sell approximately 2,000 to 4,000 individual items per day. That would increase to between 10,000 and 15,000 items per day during ‘high season’. 6.15 A Games Console, is an electrical product, which traditionally falls within the generally accepted definition of ‘bulky goods’. This product is “bulky” by virtue of its weight – 5.6kg. It is impractical to expect a customer to carry it by foot or public transport. A further example is a trampoline which is made up of numerous components including: 6.16 • a ladder; • a safety skirt; • an enclosure; • tie down kit; and • the trampoline itself. Additionally, the main trampoline is sold in two boxes. Essentially 6 different components for one product purchased; four of which are small items that would fit inside a standard carrier bag, but the suite of different components are intended to be purchased together in one transaction. 6.17 Not only are the above figures substantial in isolation, many of the transactions/purchases are also bought as a package. For example, during a busy week, a store could expect to sell 290 sandpits. With each sandpit, itself a bulky item needing transporting by car, Smyths Toys would expect to sell 5 or 6 bags of play sand, each weighing 15kg. For 290 separate customers per week to manage to transport such a purchase home, it is easy to understand that easy access to a surface level car park is essential to the business model. 6.18 Such large volumes of sales also create an obvious pressure for substantial storage space which needs to be easily accessible to allow quick transfer of products. Due to health & safety issues, Smyths Toys cannot stock sufficient volume of items on the shelves that are required by customers on a busy day. Continuous stock replenishment in stores all through the year is therefore necessary, which means quick and easy access to storage areas is required. In many cases Smyths Toys have only 1 display item on the floor (e.g. - car seats) but dozens of each model in the store Smyths Toys Planning Statement Page 14 Firstplan areas ready for customer removal. Smyths Toys also assemble certain products (e.g. bikes) for customers, thus requiring space to make up the products and take them out to customer’s cars. 6.19 Smyths Toys need to keep at least 6 of each model of each size of each bike made up in the stores to manage to keep up with customer demand: that means up to 300 bikes assembled and ready to be taken away by the customer (please refer to the table above). The average number of bikes sold per store per week is 100 and on the busiest weeks this figure rises to 420 bikes, which necessitates constant replenishing of assembled stock. This has obvious implications on the size of the back of house storage area which in turn highlights a common characteristic of a bulky goods retailer. 6.20 Smyths Toys also fit car seats for customers and have staff members trained to do this. To that end, customer car parking in close proximity to the store is, again, a prerequisite. 6.21 Likewise, the sale of such large volumes of products requires substantial space for storage and, crucially, easy and safe access for HGV’s. During busier periods a typical Smyths Toys store receives from 15 to 18 x 40 foot articulated trucks per week delivering the equivalent of 390 – 460 euro pallets of stock. In addition, up to 6 HGVs visit each store per week collecting cardboard and 6 separate HGVs visit each store to collect landfill waste. A store would also expect to accept 40 transit van deliveries (couriers etc.) per week. 6.22 It follows from the above analysis that the Smyths Toys business model has a number of fundamental requirements of store premises, as follows: A large, single level floorplate to provide sufficient space for large amounts of stock on the shop floor and back of house and wide aisles for customer circulation (often with trolleys). Adjacent surface level car parking for customers. Spacious servicing space, with easy/safe access for HGV's. Competitive rent and rates, which allow the business to offer products at the lowest possible prices, to the benefit of consumers. Smyths Toys Planning Statement Page 15 Firstplan b) 6.23 Floorspace Requirements The typical floorspace requirements of bulky goods retailers were explored in paragraphs 2.14 and 2.15 of this planning statement. It was stated that bulky goods retailers require large floorplates, generally in excess of 1,000 square metres. A typical Smyths Toys unit in the UK is approximately 2,333 square metres, including storage space and goods inward areas. 6.24 Smyths Toys also shares the characteristics of a ‘bulky goods’ retailer in that parts of the sales area are used to accommodate display and demonstration areas. This includes dedicated floorspace (particularly in the spring and summer months) to display large scale products such as trampolines, swings, sandpits, play houses, bikes and other childrens play equipment in their assembled form and to allow areas for staff to demonstrate how such products function. Examples of typical display areas within the store are shown below. Smyths Toys Planning Statement Page 16 Firstplan 6.25 Given the high proportion of floorspace devoted to bulky goods, the need for space to allow customers to ‘test’ products prior to purchasing items and the requirement for extensive storage space, a large footprint unit is critical to the operation of Smyths Toys, it would be impossible to display such a range of products in a conventional town centre retail unit. c) Storage Requirements 6.26 A key characteristic of bulky goods retailers is the need for extensive and easily accessible back up storage. 6.27 Given the high sales turnover of many products stocked by Smyths Toys, a substantial storage area on the premises is required in order to meet customer demand, especially during peak shopping periods. In most stores, a storage area of 650 square metres is required, of which a substantial portion would be used for the storage of bulky products. The photos below demonstrate the significant amount of space required to store ‘bulky’ products such as bikes:- Smyths Toys Planning Statement Page 17 Firstplan Smyths Toys Planning Statement Page 18 Firstplan d) The Need for Trolleys and Wide Aisles 6.28 As outlined above, the bulky nature of products on sale by Smyths Toys ensure that approximately 75% of customers require the use of a trolley in transporting goods around the store and to their vehicles. 6.29 Typically, 50 trolleys are provided within a store and during peak shopping periods the majority of these are in use throughout the store. This level of use is similar to customers in DIY stores and, again, indicates the bulky nature of the retail offer. 6.30 The use of shopping trolleys also requires large aisle widths to ensure easy movement and customer circulation around the store. Existing Smyths Toys stores have aisle widths of 7ft to 9ft depending on the size and shape of the store. This aisle width would not be achievable in town centre retail units where space is often at a premium and aisle widths are significantly narrower. This is well illustrated in a number of photographs at Appendix 2. e) Car Parking 6.31 The vast majority of products available from Smyths Toys are taken away by customers (less than 1% of all units sold are delivered) on the day of purchase. This is in contrast to the many bulky goods retailers such as carpet, furniture and DIY stores which will only deliver bulky goods to the customer. 6.32 A large proportion of customers use cars to travel to Smyths Toys units due to the bulky nature of the goods bought. As a result, there is a genuine requirement for a surface level car park, directly adjacent to the store to allow for the easy transfer of bulky goods to customers' cars. f) Smyths Toys Compared to Town Centre Toy Retailing 6.33 As indicated above, the nature of the Smyths Toys business model is ideally suited to and requires out of centre retail warehouse premises. It is also important to note that there are marked differences between the Smyths Toys business model and traditional town centre toy retailers. These retailers generally operate on a much smaller scale and require smaller floorplates in the region of 200 - 400 square metres (gross). Floorspace requirements of town centre toy retailers are largely due to the fact that they dedicate much less floorspace to bulky goods and stock a much higher proportion of physically smaller products than an out of centre toy retailer. Smyths Toys Planning Statement Page 19 Firstplan 6.34 The absence of so many 'bulky goods' ensures that typical town centre toy retailers can operate successfully in stores with small floorplates and several different floor levels. The size and nature of the goods stocked also ensures that trolleys, or even baskets are not necessary thus, permitting narrow aisles within the store. In addition, there are very few examples of town centre toy retailers with dedicated parking facilities as there is little requirement for bulky goods to be transferred to cars. 6.35 The small size of goods stocked in town centre stores allows for limited back up storage, often this is just 50 - 100 m². In comparison, as already mentioned, during busier periods a typical Smyths Toys store will receive from 15 to 18 x 40 foot articulated trucks per week delivering the equivalent of 390 – 460 euro pallets of stock. This emphasises the need for large storage areas and floorspace in general. 6.36 Over and above the bulky products/stock and associated requirements for space, a further substantial difference between town centre toy stores and the type of facility created by Smyths Toys is the sheer range of products for sale. A typical Smyths Toys store will offer approximately 13,000 products compared to only a fraction of that number in small town centre units. For details of the full range of Smyths Toys products, visit WWW.SMYTHSTOYS.COM. Smyths Toys Planning Statement Page 20 Firstplan SECTION 7: 7.1 PRECEDENT As mentioned in previous sections no retailer can lay claim to selling only bulky goods. All bulky goods retailers trading from retail warehouse premises sell a range of bulky and non-bulky products but all rely on the space provided by a retail warehouse to support the bulky element of the retail offer. Moreover, the average size and content of a customers’ shopping basket also needs to be considered with bulky goods making up a substantial proportion of an average basket. In the case of Smyths Toys this point it best evidenced by the use of the ‘giant’ carrier bag of which customers use on average 1.5 per visit. 7.2 Smyths Toys therefore fit within this category of retailer in that a large proportion of floorspace is dedicated to the sale and display of bulky products. Crucially, however, the sale of non-bulky products does not render the retailer inappropriate for retail warehousing floorspace. a) Planning Case Studies 7.3 It has previously been accepted that Smyths Toys can trade within a ‘bulky goods’ planning permission at the following locations across the UK:• Bolton; • Cheltenham; • Colchester; • Coventry; • Glasgow; • Hull; • Kidderminster; • Maidstone; • Oldham; • South Ruislip; Smyths Toys Planning Statement Page 21 Firstplan • Thanet 7.4 Copies of the decision notices are attached at Appendix 3. i) Cheltenham 7.5 Smyths Toys opened a new store in October 2014 at the former PC World unit on Tewkesbury Road within an established retail warehousing location. 7.6 The unit was restricted to the sale of carpets, furniture, electrical goods, pet products, furnishings, textiles, DIY, home improvement and garden goods. A variation to the range of goods originally granted for the sale of toys, bicycles, wheeled products, play equipment, games consoles and games cartridges and other products associated with toys and children’s entertainment was granted in May 2014. This followed an earlier approval in 2012 for Smyths Toys to occupy a unit on Gallagher Retail Park. 7.7 The officer’s delegated report for both applications confirmed that “the applicant has demonstrated the need for a large building to accommodate the range of goods it sells and this is an integral part of its business model.” A copy of the officer’s report is attached at Appendix 4. ii) Kidderminster 7.8 Smyths Toys opened a new store at Crossley Retail Park in 2011. 7.9 The retail park was originally restricted to the sale of bulky household goods including DIY products, furniture, carpets, floor coverings, electrical products, vehicle accessories and parts and caravans, tents, camping and boating equipment. A variation of condition was granted in November 2010 to allow for the sale of toys and children’s entertainment products. 7.10 The officer’s report to Committee noted that “the retailer generally deals with goods that could be classed as ‘bulky’ in their use and this is supported by the photographs included within the submission and the information provided on their website.” The report goes on to conclude that “Smyths Toys offers a wide range of products that includes a substantial element of bulky goods. The format is similar to Toys R Us selling from large format stores on retail parks with need for level access and trolley use.” A copy of the officer’s report is also attached at Appendix 4. Smyths Toys Planning Statement Page 22 Firstplan SECTION 8: 8.1 CONCLUSIONS This statement has described the retailer’s business model, the reasons why Smyths Toys trade from retail warehouse premises and identified the key characteristics which demonstrate that Smyths Toys have a strong synergy with, and can be considered to fall within, the category of 'bulky goods' retailing. 8.2 Therefore, whilst an amendment/widening of planning condition(s) controlling the range of goods that can be sold from the unit is required, the characteristics of the end user are consistent with those retailers who can already trade from retail warehouse parks. Consequentially, there should be no concern over retail impact and more often than not the space requirements of the retailer cannot be met by traditional town centre units. Smyths Toys Planning Statement Page 23