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GCPMA 2012 Spring Edition The Alliance Quarterly • gcpma.com PRESIDENT’S MESSAGE Jeff Beallis, GCPMA President, Rose Pest Solutions I GCPMA Officers Jeff Beallis, President 630-627-3322 Don Kaufman, Vice President 773-907-0541 Jane Peifer, Secretary 708-352-7378 David Bohannan, Treasurer 219-545-8786 Michael Bohlen, Sergeant-At-Arms 708-989-1154 GCPMA Board of Directors Larry Hanks 847-924-0260 Andre Mata 773-575-5711 Kevin McClernon 847-577-0740 Michelle Resetar-McDowell 847-272-1337 Al Reynolds 630-585-2440 Gary Ross 847-299-2391 David Harris-John, Past President 847-647-0010 Seminar Info: Sheri Cunningham 708-308-0706 © Copyright 2012, GCPMA. All rights reserved. Production: The Wingra Group, Ltd., Editor: Mark L. Hendrickson Graphic Designer: Danielle E. Hendrickson t’s hard to believe my first quarter as your president has come and gone. The board and the officers you voted in have been very supportive, and they have been busy working on various GCPMA projects. I am pleased to let you in on their progress. I am happy to unveil a new college scholarship program funded by GCPMA. The Greater Chicago Pest Management Alliance Scholarship Fund will be awarding a total of $3,000 to one or more deserving high school senior or college students. Scholarships will be awarded to qualified individuals involved in the pest control industry, or those whose parents or guardians are employed by a GCPMA member company in good standing. Your board is excited to offer this scholarship to help offset the costs of a college education. The application and guidelines are available on our website at www.gcpma.com and in this publication. The deadline for this year’s applications is June 30, 2012. keeping you informed on what’s going on in the industry. This year is no exception. All three recertification meetings are set, so mark your calendars and get your reservations in. Further details and registration forms can be found at www.gcpma.com. You have come to know GCPMA for providing ongoing training and • October 30, 2012 – 6-hour recertifi- Upcoming dates are: • March 29, 2012 – 3-hour recertification, Schiller Park, IL • May 10, 2012 – Above and Beyond Management Session, Itasca, IL • June 26, 2012 – 3-hour recertification, Itasca, IL cation, Tinley Park, IL Continued on Page 2 Pg 3 GCPMA Events At A Gance Pg 6-7 Entomologist’s Corner Continued From Page 1 Our spring golf outing is set for May 15, 2012. Plan on enjoying a gorgeous spring day at White Pines Golf Club in Bensenville, IL. Your GCPMA board is excited to announce the first ever GCPMA Family Barbecue, July 28, 2012. Music! Food! Family Fun! We need volunteers to help with the event, so if you are looking for a way to get involved, please let us know. As you can see, your board is committed to the same mission and purpose for which it was formed back in 2004: to share best practices, further education, promote civic welfare, and cooperate with the government associations that control our industry. The continued success of your organization depends upon the efforts of many people. We are always looking for input, and need your involvement. To help GCPMA be even better, please consider sharing your time, talent, and ideas with us. Contact any board member. Just try it, you’ll like it. Finally my thanks to the board members, committee chairs, and committee members for their hard work and dedication. It’s my pleasure to work with you. Have a great spring, and I look forward to seeing you at one of our many events. Showing up on Siri Radar can Mean Business Mark L. Hendrickson, Wingra Group My oldest daughter has the iPhone 4S with the Siri feature that talks to you. When demonstrating it to us, she told Siri, “I love you.” Siri responded, “I hope you don’t say that to other mobile phones.” While this was a lighthearted response, Siri can mean business if your pest control firm shows up in an answer when someone asks Siri how to get rid of mice, or if there is a pest control company in the area. It was in the fall of last year when Apple launched the iPhone 4S and introduced us to Siri, the voice-controlled personal assistant that offers verbal answers and recommendations in response to a user’s verbal questions or comments. Since that launch in October, Apple reported it sold more than 4 million iPhone 4S, and in the last quarter of 2011, more than 37 million iPhones, although not all of them were the 4S. What’s the best way to show up on Siri’s radar? Apple doesn’t say much about how Siri develops its answers. However, here are a few thoughts. • Observers believe Siri relies on a number of web tools and directories to formulate its answers. Make sure your pest control business is on Google Places, Yahoo Local and Bing Local, and included in listing services such as Localeze.com. Other listing services include Acxiom (databyacxiom. com) and InfoGroup (infogroup.com). • It’s likely that Apple cross references with reviewer comments and data from sites such as Yelp and Yahoo. Encourage your customers to rate and review your services at these web sites. • When writing descriptive details for your pest control firm, seek consistency in the smallest of details for each directory you submit to. For example, if your address is 1315 Taragon Drive, write it the same way each time; allow no variation in whether Drive is spelled out or abbreviated. Be sure to use the same business description for each directory. For further information check out the blog “Understanding Google Places and Local Search.” There’s an excellent article archive here for further reading. Page 2 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition GCPMA EVENTS AT A GLANCE March 29th – 3 hour Recertification Seminar July 28th – GCPMA Family Barbecue 8:00 am – 11:45 am 12:00 noon – 4:00 pm Four Points Sheraton, Schiller Park, IL The Pine Room at White Pines Golf Course, Speakers: Dr. Janet Kintz-Early, Sara Kantarovich, Bensenville, IL Andy Vita Watch for additional details May 10th – Above and Beyond Management Session 8:00 am – 10:30 am Holiday Inn, Itasca, IL Speaker: Dr. Curt Colwell, IDPH May 15th – GCPMA Golf Outing 10:00 am tee-off White Pines Golf Course, Bensenville, IL June 26th – 3 hour Recertification Seminar 8:00 am – 11:45 am Holiday Inn, Schiller Park, IL October 30th – A Meeting of the Minds VI-hour Recertification Conference 8:00 am – 5:00 pm Tinley Park Convention Center, Tinley Park, IL Speakers: Dr. Dini Miller, Dr. Phil Koehler, Dr. Neal Haskell For more information, please see our website, www.gcpma.com or contact the following: Recertification Seminars and Management Sessions: Sheri Cunningham @ 708-308-0706 or Jim Anderson @ 224-619-5682 Speakers: Crystal Engle, Mike Weissman, Lonnie Outings: Anderson Don Kaufman @ 773-907-0541 Page 3 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition Now More Than Ever, You Need to be a Professional! Gary Pietrucha, President – Envirosafe Pest Management, Illinois Dept of Public Health Advisory Council After yeomen efforts, unavoidable delays, and 15 months of intense work, The Illinois Structural Pest Control Advisory Council Subcommittee on Bed Bug Report, is now before the Illinois General Assembly for the purpose of becoming law. This is an important document, even if you do not do bed bug work. Throughout the process a lot of focus was placed on our industry — how we address issues, how we treat for bed bugs, and how we approach the issue of who is responsible. This seemingly simplistic forum turned into a platform for every special interest group that was involved, even remotely, with bed bug problems. It ranged from the responsible to the irresponsible; it had blame assessment issues, and the issue of selfmitigation. It discussed every aspect of bed bug control using an ever-changing industry as a back-drop for treatments. Finally, it was apparent the only way this situation was going to be brought under control, and eventually resolved, was through the pest control industry. Chris Haggerty (American Pest Control located in Central Illinois) and I tried to convey to the other board members and the audience in attendance that we had no intention of “devising an approach, or a formula, or a mandate” for control measures. On the other hand, we did not want anyone telling us how to mitigate bed bugs. First and foremost, we preached education until it seemed monotonous, followed by the importance of safety. Finally we accentuated our ever-changing research and technology – which seemed to change with every meeting. We presented the pest control industry as it should be: protectors of the health and well being of our country through safe, precise, professional pest management. We had support from every member on the board. All of this leads me to the subject of this article. As this issue goes on and on, with emotional and legal ramifications, there are some companies and individuals who are not doing a good job at promoting our professional and impeccable status. Driven by a weak economy, work is being done at pricing levels and treatment levels that are not indicative of the education we have been providing through our various outlets, which include GCPMA’s outstanding recertification seminars, IPCA and NPMA articles, seminars, webinars, workshops, and focus groups. We are still hearing complaints about the work performed, what was promised, and the products used to perform bed bug mitigation work. Quite frankly, some of it is appalling, and a flatout embarrassment. More and more pressure will be put on us. Insurance premiums will be directly affected by the ever-growing number of claims. Remember, we are all guilty by association. It has taken our industry many years to change the perception of being an exterminator, walking around with a 2-gallon sprayer strapped to our back spraying some “secret mixture”, to become known as pest control professionals. In reality, our industry has made more strides than any other for its efforts to be safe, professional, and above the common spray jockey. Use this potential landmark legislation to your advantage, and be the professional that we strive to be! It’s your career and your future, as well as mine. I have invested over 37 years to make a difference, and I think we are on the cutting edge of doing so. I would like to personally thank Dr. Curt Colwell, acting director of the Illinois Department of Public Health Pest Control Division and Committee Chair, for his outstanding guidance and demeanor during these meetings. It took patience and a solid knowledge of the subject matter to deal with all the special interest groups in which Dr. Colwell excelled! I would also like to thank my co-industry representative Chris Haggerty, who was also exceptional. My fellow board members from the other groups represented were a joy to work with and I have established relationships that will last forever. I also thank my constituents in the pest control industry for your continued support, as there is more work to be done in the council for the next 2 years. Have a great spring! Page 4 • Greater Chicago Pest Management Alliance • gcpma.com EPA Revises Rodenticide Mitigation Decision ….What it means for you The Environmental Protection Agency (EPA) has agreed to revise restrictions placed on the outdoor use of rodenticides in its Rodenticide Mitigation Decision (RMD) that went into effect in April 2011. The revisions provide needed flexibility for pest control professionals to manage rodent infestations. Specifically, rodenticide label changes include: • The distance from a building will be extended from the current 50 feet to 100 feet for outdoor placement of rodent baits. • The word “building” will be replaced by the term “man-made structures”, and this will be broadly defined. However, specifically excluded from the definition of “man-made structures” will be fence lines or perimeter baiting beyond 100 feet from a structure. Fences will not be “structures”. • First generation anticoagulant and nonanticoagulant rodent baits labeled for use in rodent burrows will be permitted for use in burrows that are further than 100 feet from man-made structures. These label changes will be seen on rodenticide labels in the coming months. Pest control professionals should read all product labels carefully, especially rodenticide labels, because there will be different labels in the marketplace. Because of the variety of product labeling in use, remember that the label on the package is the label to follow. Page 5 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition Entomologist’s Corner: If You Lay down with Dogs, you Get up with Fleas Sara Kantarovich, BA, MA, Entomologist. Technical Director and Corporate Trainer, Smithereen Pest Management Services In 2012, when a customer complains of bites, we can’t help but jump to the bed bug as the evil culprit considering its current epidemic status. We quickly forget about the pest that had affected the entire course of human history and caused more loss of life than almost all wars combined: the flea. Although the flea has not been part of our PCO repertoire, there are murmurings in local pubs of the flea’s glorious comeback. Most technicians in the last 10 years have had little to no experience with the flea, but the current rise of flea calls will require that we retrain our staff in how to identify this pest and how to treat for it. There are over 2,000 species and subspecies of fleas in the world. Fortunately, we only encounter a handful, the most commonly being the cat flea (Ctenocephalides felis felis). Other species occasionally found are the dog flea, Ctenocephalides canis, the human flea, Pulex irritans, and the oriental rat flea Xenopsylla cheopis. The species are easily distinguished by using a general flea key and a good microscope. The main difference between the cat and dog flea is that the cat flea will have genial combs that are of equal length and the dog flea will have the second comb of longer length. Like the bed bug, the flea is a blood-feeding ectoparasite, meaning it feeds externally on its host. Adults are 1-3 mm long, flattened laterally so as to move through fur and hair easily, and have a reddish-brown color. In addition to being a major vector of a variety of bacteria, viruses, and protozoan, fleas are one of the greatest jumpers in the animal kingdom. A flea can jump vertically 7 inches and horizontally 13 inches, 200 times their own body length giving Olympic long jumpers a “jump” for their money. Life History Fleas have a complete metamorphosis life history: egg, larvae, pupae, and adult. The adult stage of the cat flea lives on its host. The females require a blood meal to produce eggs and can produce 1 egg an hour or even 50 a day under good conditions. The eggs are not sticky and fall off the host. The fecal matter, pretty much undigested blood, falls off the host and will act as a food source for larvae developing in the substrate below (pet bedding, carpet). The eggs will hatch in about 2 days and larvae will feed mostly on the fecal matter from the adults but also Page 6 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition detritus they encounter (skin flakes, dandruff, grain particles). This larval stage will last 5-10 days in optimal conditions. The larvae will then spin a silken cocoon within the carpet fibers and floor crevices and move into the pupal stage. This stage is relatively resistant to insecticide. The cocoons are sticky and are camouflaged by the environment. In optimal conditions, adults will emerge in 2-4 weeks although the process will be faster at higher temperatures. Remember that insects are cold-blooded and most developments accelerate at higher temperatures. The flea does have the ability to stay in the pupae for 12 months waiting for a host. Vibrations or increases in CO2 will stimulate the adults to emerge, sometimes en masse. Adults will live 4-25 days. Treating for fleas can be a tedious task that may take weeks to accomplish. Ensure the customer understands their part of this process, because without them, control will be limited. The treatment of the animal(s) should be in conjunction with the treatment of the environment. Do not treat the animal; leave that to the homeowner and their veterinarian. Flea control strategies have to consider all of the growth stages and where they are located. Treating for only one or two stages or locations almost always leads to reinfestation, because any growth stage that is not eliminated will eventually find hosts and become redistributed. “Broadcast” applications of pesticide of the entire carpet or floor were once common and normal for flea control but nowadays there are few products that allow this type of application. In light infestations it is also unnecessary because, just like bed bugs, fleas are found in certain areas in the environment and are unlikely to be found everywhere so we now must localize our efforts in areas that are likely to harbor larvae. Don’t forget to incorporate an IGR in your control strategy, as they have proven to be a quick, effective IPM approach. Monitoring with light traps and glue boards might also give clues as to hot spots. Perform a good survey with the homeowner as to where the pet spends most of its time. If there are no animals in the environment but fleas are rampant, be sure to identify the flea and do a thorough inspection of the property for any wildlife issues. Do not be scared by flea jobs but be sure to do your homework, perform a thorough inspection, and communicate effectively with the customer on what they can expect. The homeowner should begin a regiment of vacuuming. This will remove many of the eggs, larvae, and pupae. Vacuuming also stimulates the pupae to enclose and quicken their contact with insecticides. Areas that the pets rest or sleep are those that should be targeted most heavily because that’s where most of the developing flea population will be. Up to 90% of the population will be eggs, larvae, and pupae, not adults. In addition, the homeowner should vacuum along the edges of rooms and beneath furniture, cushions, beds, and throw rugs. The vacuum bag should be disposed of outdoors after use to ensure no re-infestation from developing larvae and pupae within. Because flea pupae are difficult to kill with insecticides, follow-up treatments within 7-10 days will be required. Expect to see some fleas for about 2 weeks after initial treatment. 2012 Spring Edition GCPMA To Award Scholarship Funds Larry Hanks, Rose Pest Solutions and Scholarship Committee Chair Starting this year GCPMA will award $3,000 in scholarship funds to one or more students who are involved in the pest control industry or whose parents or guardians are employed by a member company in good standing with the Greater Chicago Pest Management Alliance. GCPMA is a strong advocate of educating the pest control industry, as a whole in the Chicagoland area, so this was a natural transition to support those who want to better themselves through a higher education. The cost of education continues to rise, and we felt we could help alleviate some of those costs, whether it be a four-year school, junior college, or trade institution. We encourage all of our members in good standing to get this message out to your people so they can apply to the GCPMA scholarship committee prior to June 30th. The application is included in this publication and is also available on our website at www.gcpma.com. Page 8 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition GET READY TO PARTY! Don Kaufman, Orkin Pest Control and GCPMA Events Committee Chair The GCPMA has had many wonderful social functions since its inception, including Lake Michigan dinner cruises and private rooms at Arlington Race track. The one thing missing from these events is a great turnout. So we have decided this year to have an event that will be unforgettable. Many of you may know our Nisus rep, Harry Bryan. What many of you may not know is that Harry is also a worldrenowned barbecue chef. He has competed on the national competitive circuit, was named the 2005 Tennessee Barbecue Champion, catered many large events, and even auditioned for the Food Network. Please check out his barbecue website at www.q-we-do.com. Harry has graciously offered to cater an “Absolutely Smoketastic” barbecue for our organization on Saturday, July 28, 2012 from 12 noon until 4 pm. The event will be held at the Pine Room, 531 S. Church Rd., Bensenville, IL. The Pine Room is part of the White Pines Golf Club where we also host our golf outings. We are inviting our manufacturer and distributor reps to come socialize with us. It will give you a chance to get to know them, and all of our membership, on a personal basis. You will be surprised at how much your business can improve when you have lots of friends in the industry. The outing is open to all members, their employees, and all family members. For a nominal fee (to be announced later), you will get some of the best barbecue you’ve ever tasted, non-alcoholic beverages, games, and special fun for all kids. We will also be giving away prizes throughout the afternoon. I’m sure many of our vendors will also have some giveaways (hint, hint). Keep the date open, bring your staff, families, appetites, and be ready for the event of the century. Check our website, www.gcpma.com for further details. Page 9 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition Page 10 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition GCPMA Recognizes these Member Businesses for their Dedication and Professionalism A.N.D. Exterminators A-1 Pest Control A-1 Pestmaster A Abate Termite & Pest Control A-Action Pest Control Inc A-Affordable Pest Control A Affordable & Sons A Complete Pest Solution, LLC Aaren Pest Control ABC Conquest Pest Solutions ABC Humane Wildlife Control Accurate Pest & Animal Control Advanced Exterminator Advanced Maintenance Solutions Aerex Pest Control A.G.A.D. Pest Control, Inc Albert’s Termite & Pest Cnt Alex Environmental Control All Pests Controlled, Inc. All Suburban Pest Control Allied Cleaning Services Alpha Pest Control Alpha West Pest Control American Pride Pest Control Ampest Exterminating & Wildlife Control Ampest An Ounce Of Prevention Anderson Pest Control Animal Control Specialists, Inc APEX Pest Control A-Plus Pest Control ARC Professional Exterminating Arrow Pest Control, Inc. Assured Pest Control, Inc. AWESOME Pest Control Barrington Exterminating Co. Bed Bug Solutions, Inc. BG’s Bug Git-ers LLC Bounty Hunters Pest Control Bradley Pest Control Brennan Pest Control Bugs Anonymous Bugs B Gone Pest Control Bug Doctor Pest Services Burr Pest Control Busy Bee Pest Control C&C Pest Control C&M Pest Management Co. Canine Detection & Inspection Svc. LLC Chapulin Pest Control Chem-Wise Pest Management Critter Control Critter Getters, Inc. Critter Ridder, Inc. Del’s Pest Control D’Raco’s Pest Control Dr. Critter Ridder E&M Pest Management EcoLab Eco Tech Pest Control Elco Pest Control Electric Bug Ext Elmo’s Pest Control Ento Pest Control, Inc. Entomological Technologies Enviro Pest Control Environmental Maintenance Services Inc. Enviro-Pro Pest Control Envirosafe, Inc. Exit Extermination Service First Illinois Systems, Inc. Fox Valley Exterminating Franklin Pest Solutions Fumigation Services and Supply Inc. Fumimex, Inc. Garfield Exterminators General Pest Elimination Greathouse Pest Control Guaranteed Pest Control Guardian Pest Defense Guardian Pest Control Hansen Service Horse Whisperer House Specialty Pest Control Illinois Bed Bug Dog Industrial Fumigant Co. International Exterminators Intersect Pest Control James Pest Control Inc. Jetter Services, LLC K.C. Pest Control Ken’s Pest Control Kleen Bug Services KNK American Pest Control Koesler’s Exterminating Lake Shore Pest Control Leonard’s Termite LUP Pest Control & Property Maintenance Co. M.E.P. Exterminating Magee Exterminating Maintenance Management Mars Chocolate Mash Services of Illinois, Inc. McCloud Services McCloud Services McHale’s Pest Control McKnight’s Pest Control Mid Central Pest Control MJS Inspections, Inc. Mosquito Busters Nevernest Pest Control Nix Pest Control Norris Pest Control North Shore Pest Control Optimum Nutrition Orkin Commercial - Des Plaines Orkin Commercial - Naperville Orkin Commercial Service Orkin Northeast Chicago Orkin Pest Control Orkin Pest Control - Alsip Orkin Pest Control - Broadview Orkin Pest Control - Kankakee Orkin Pest Control - Plainfield Personalized Pest Control Pest Control Chicagoland Pest Control Services, Inc. Petty’s Exterminating Co. Pointe Pest Control Private Exterminator Presto-X Pest Control Professional Pest Control Puretech Pest Control Pursuit Pest Control Quality & Excellence Quick Clean Pest Control Quick Kill Exterminating Quik Kill Pest Eliminators, Inc. Richmond & Sons, Inc. River Valley Pest Management Rodriguez Exterminating Rose Pest Solutions - Chicago Rose Pest Solutions – Lombard Rose Pest Solutions - Northfield Roy’s Pest Control RRB Pest Control S. Jackson Pest Control Sarac Pest Control, Inc. Schopen Pest Solutions, Inc. Scott’s Lawn Care Sentinel Insect Control Laboratory Sentry Pest Control, Inc. Smithereen Pest Management - Chicago Smithereen Pest Management - Midlothian Smithereen Pest Management - Niles Smithereen Pest Management - Northlake Sosnoski Exterminating, Inc. South Suburban Pest Control Southwest Pest Control - Chicago Southwest Pest Control – New Lenox Steritech Suburban Exterminators, Inc. Superior Lawns/Spring Green Sureway Pest Control Terminix Int. - Aurora Terminix Int. - Mokena Terminix Int. – Sugar Grove Terminix Int. - Winnebago The Bug Man, Inc. T.N.T. Exterminators TZR, Inc. U.S. Pest Control Unisource Group, Inc Up North Services, inc. Wil-Kil Pest Control Associate Members AB Bait Company Anstar Products, Inc Atlantic Paste & Glue BASF Corp Bayer Environmental Science Bell Laboratories Bird-X, Inc Bug n’ Scrub USA CLS Background Investigations Central Life Sciences / Zoecon Control Solutions Dalsh Consulting, Inc Detective Bed Bug DuPont Professional Products Ensystex, Inc FMC Corp LiphaTech, Inc MGK Nisus Corporation Oldham Chemicals Co. Pest Control Supplies Pest Management Supply Co PestWest Environmental Plus Natural Solutions Worldwide, Inc Prentiss Incorporated Protect-A-Bed Purdum Gray Ingledue Rhodes Chemical Stewart-Keator Kessberger TMW Sales and Marketing - Chicago Univar USA Honorary Lifetime Members Bill and Dorothy Ballentyne, 2008 Charlie O’Hara Sr., 2009 Pat Hughes, 2010 Jim Anderson, 2011 Jim Parker, 2011 If we somehow missed your company, let us know so may include you in the next issue. If you’re not a member, sign up today using the application form in this newsletter, or visit our web site: www.gcpma.com. Membership in GCPMA is just $35 annually for PMPs and $100 for associate/vendor members. Join us today, add your voice to the chorus of PMPs who have chosen GCPMA to represent our interests in this urban market and in Springfield along with IPCA. Plus, you’ll save money every time you attend a GCPMA education recertification seminar. Page 11 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition Greater Chicago Pest Management Alliance Post Office Box 8022, Westchester, IL 60154 2012 Application For Membership and Renewal Page 12 • Greater Chicago Pest Management Alliance • gcpma.com 2012 Spring Edition
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Web site: www.gcpma.com GCPMA Officers: President: David Harris-John (847) 647-0010 Vice President: Kurt Spurgeon (847) 774-3813 Treasurer: Jeff Beallis (630) 627-3322 Secretary: Mary Lara (773) 51...
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