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NEW LON The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank CONTENTS LUX LISB TOK HON > Overview: Brazil breeds a new generation of investors 3 > Interview: Celso Scaramuzza - emphasis on partnership 5 > Interview: João Luiz de Medeiros – the international perspective 8 > Latin America - speaking their language 11 > Latin America - Southern Cone partner 17 > Europe - the European connection 19 > Contacts 21 This guide is for the use of professionals only. It states the position of the market as at the time of going to press and is not a substitute for detailed local knowledge. Euromoney Institutional Investor PLC Nestor House Playhouse Yard London EC4V 5EX Telephone: +44 20 7779 8888 Facsimile: +44 20 7779 8739 / 8345 Directors: Padraic Fallon (chairman and editor-in-chief), Sir Patrick Sergeant, The Viscount Rothermere, Richard Ensor (managing director), C.J. Sinclair, Neil Osborn, Dan Cohen, Christopher Brown, J P Williams, John Botts, Colin Jones, Simon Brady, Tom Lamont, Gary Mueller, Diane Alfano, Mike Carroll, Christopher Fordham, Jaime Gonzalez, Jane Wilkinson Editor: Sarah Minns Director of research guides: Mike Carrodus Printed in the United Kingdom by: St Ives, Roche, UK © Euromoney Institutional Investor PLC London 2010 Euromoney is registered as a trademark in the United States and the United Kingdom. OVERVIEW The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank 3 Brazil breeds a new generation of investors Brazil’s rapid economic growth in recent years has created a new class of private banking clients with money to invest in developing new businesses. Banks with intimate knowledge of the domestic market will be sought-after partners A n extended period of political stability and economic growth has transformed perceptions of Brazil. With GDP forecast to grow this year by 7% or more, the third highest GDP growth rate of any country, Brazil is now the world’s eighth largest economy with the fifth largest population. And the level of wealth creation over the past seven years has had a number of profound effects on the country and on its attractiveness as an investment destination for both domestic and international capital flows. The rising tide of affluence has floated all boats. At one end of the spectrum, economic growth has lifted millions from poverty. In 2004 there were around 61 million Brazilians in the lowest economic class; in 2010 there are just 33 million. Real wage growth has averaged 3.39% between 2003 and 2009. The formal economy is taking an increasing share of overall activity with 2.1 million jobs created in 2009 alone. Unemployment is down from 12.3% in 2003 to 7.2% in 2009. And the country’s banks have made great progress in attracting the unbanked into the banking system with innovative measures targeted at those on lower incomes. At the other end of the scale, the level of wealth creation has catapulted the country into the top 10 in terms of millionaire households. With estimates of annualized growth in the private banking market running at 30%, it is clearly an attractive market for providers of wealth management services and there is a new generation of clients in need of sophisticated and specialized advice. And these clients have different priorities to their more traditional predecessors. Wealth seeking opportunities Both in Brazil and elsewhere, the primary objectives of most wealth management “Volumes are returning because fund managers are trading more as assets under management grow, and corporates are more active due to the recovery in world trade. 4 OVERVIEW The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank mandates have been capital preservation, tax planning and, in some markets, offshore banking to protect against volatile domestic economies. In Brazil at least, this The more attractive investments are in new business development, real estate development and private equity investment, in which private banks are increasingly expected to participate as partners rather than simply as advisers” has begun to change. The opportunities presented by the booming domestic economy, and the fact that the majority of those opportunities are in new business creation and the real sector rather than in financial assets, have persuaded private banking clients to seek out new investment strategies. The public equity markets are, relative to GDP, modest in size and limited in scope. With relatively low interest rates, vanilla fixed-income investment strategies are low return. There is still a shortage of more structured and tailor-made products. And the investment regime in Brazil is still relatively complex, with restrictions and tax-based disincentives on a range of products and especially on investments abroad. The more attractive investments are in new business development, real estate development and private equity investment, in which private banks are increasingly expected to participate as partners rather than simply as advisers. Expertise trumps scale This trend towards what is effectively private investment banking will have a significant effect on the wealth management market as it will play into the hands of those institutions that can harness domestic investment banking expertise with their private banks. It also emphasizes expertise over scale, opening the way for increased competition between the larger players and the more specialized boutiques. Foreign players may well find the new market difficult. The old distinction between foreign and domestic players, that the former offer the best offshore and the latter the best onshore services, has disappeared. And the offshore market has, in any case, diminished in importance. This has left the foreign banks having to compete in the onshore market where they have no comparative advantage and, now, somewhat tarnished brands. And in the offshore markets local players, in particular Banco Itaú and to a lesser extent Banco do Brasil, have developed attractive offerings of their own. At present, foreign institutions are investing in the market but with little outward evidence of significant progress. INTERVIEW The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Celso Scaramuzza - emphasis on partnership Celso Scaramuzza, head of private banking at Banco Itaú explains how Brazil’s private banks are responding to the demands of clients who want to put their money to work, not just preserve their capital How would you describe the Brazilian private banking market? The private banking market in Brazil is growing dramatically. We are seeing growth rates of 25% to 30% per annum in assets under management, with most of the growth coming from the onshore market. The booming M&A market is creating many new clients and a new generation of wealth creators. With economic growth this year of anything up to 8% and the expectation of mediumterm general economic stability, this market is no longer a fight for a share of existing portfolios, it is an opportunity to develop products and services for a new group of sophisticated investors eager to put their money to work, not simply to protect their capital. Is this growth coming from any particular area or is it across Brazil? Growth is coming not just from the traditional geographies, São Paulo state, for example - it is country-wide. It is also across sectors. Agro-industry is experiencing explosive growth; the airline business too. Today we have executives in São Paulo, Rio de Janeiro, Belo Horizonte, Curitiba, Porto Alegre, Recife, Salvador, Goiania and now in Ribeirão Preto. We are covering nine states though if you consider areas such as Mato Grosso and the north this could rise to 15. Celso Scaramuzza, head of private banking at Banco Itaú How do these new clients differ from their predecessors and how do the banks 5 6 INTERVIEW The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank have to change their offerings to attract them? In one sense, they do not differ: there are those who have inherited wealth and there are those who have made new money. But the difference is that in both cases now they are entrepreneurial and looking for new opportunities to invest in Brazil. They understand the country’s potential and they are not content with wealth preservation - the traditional preoccupation “Differentiation is the name of the game, even in the traditional private banking market” of our private banking clients. In addition, this new generation wants to make its money grow outside the financial markets and in ways that actively help the country develop. So putting money into the bank is not good enough; they want to take risks; they want to start new companies. For the banks this means a change in emphasis, in products and in services. What is important now is private equity, real estate investment and trading advice, advice on how to set up companies, advice and execution on M&A and corporate financing. Increasingly clients are looking for a partnership with us rather than simply a set of products. Essentially they are demanding what you might call private investment banking services and this is a big change. This implies a merging of the services of the private bank with that of the investment bank? Exactly. We need to anticipate liquidity events; we need to propose solutions to capital structure issues before they become apparent; we need to be able to provide investment banking-type solutions. Our private bank is already working closely with Itaú BBA, our investment bank, to provide this new service. We started the service around six months ago and we already have 30 deals in the pipeline and more than 15 mandates, representing a potential of R$20 million in revenues. The most important point in each of these potential deals is that the private bank brought the idea to the client and that it was the private banker who was the differentiator, in this case acting as a corporate financier. That is the change: these conversations with clients are strategic, they are not product-oriented. We want the clients to say, “these Itaú private bankers are different; they tell us how to grow our business, not sell us standard financial products”. Is this a difficult transition for the private bank? It is a challenge for all of us. We need to take a holistic view of the client. We face new competitors for this kind of business. We might need to co-invest with the client to show our commitment. These are not traditional private banking products but we are confident we are already developing the kinds of services these new clients demand. How do you go about providing these services? We are convinced that private banking is changing and that the model for the new generation is changing. So beyond the answer, “the private bank in partnership INTERVIEW The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank with the investment bank”, I would say that the private banker will stop being the only point of contact in the relationship and instead the technology interface will become key. Information technology will replace the single phone call to the single private banker. The banker will be responsible for this strategic support to the client providing advice and ideas, but will be supported by technologies such as web and mobile. What about the traditional products and services? You will have to continue to offer these as well? Yes. We have to maintain and improve the quality of our implementation of existing products and services while at the same time another team works on the new initiatives - it’s a big development programme. In the traditional product areas our focus is on quality but also on innovation. We have developed a range of new treasury products as well some more highly structured notes linked to alternative asset classes such as real estate and private equity. Clearly, with rising interest rates, in the short term there is a possibility that Brazilian clients will be tempted to go back to more plain-vanilla fixed-income products. To ensure that they have the best possible selection of investments we need to improve our fixed-income offerings and to come up with new ways for clients to express more sophisticated views. For example, for clients who do not believe that interest rates will rise as much as the futures markets are predicting, we can structure notes that will profit from that view. Differentiation is the name of the game, even in the traditional private banking market. 7 “This new generation wants to make its money grow outside the financial markets and in ways that actively help the country develop. So putting money into the bank is not good enough; they want to take risks; they want to start new companies How competitive is the private banking market in Brazil and how does this affect Banco Itaú? The market is increasingly competitive. Obviously we have two large domestic competitors as well as a number of boutiques and the large foreign banks such as HSBC and Santander are also represented here. Foreign investment banks like Goldman Sachs are building up teams and vying for both onshore and offshore business. And we are even seeing multi-family offices start to move into the market. So, yes, there is competition and, as it has always been, there is an eternal war between scale and expertise. That said, competition is our lifeblood. The merger with Unibanco has given us both the scale and expertise to compete with any of these institutions and, looking forward, Itaú has a unique opportunity to increase its market share over the next three years. We are exceptionally well placed to meet the challenges of the new marketplace. We have a first-class team in both the front and back office, a strong balance sheet, market-leading infrastructure and an innovative plan for the future. We are extremely optimistic for the future. 8 INTERVIEW The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank João Luiz de Medeiros – The international perspective Despite its expanding domestic market, Itaú is keen to be recognized beyond Brazil, as a fully-fledged international private bank, competing with the global giants With such an attractive domestic market, why has Banco Itaú adopted such an ambitious international private banking strategy? International wealth management is a high-growth market in which the emerging markets feature very strongly. Wealth creation in Latin America, Asia, the Middle East and eastern Europe continues to outpace predictions, and servicing the entrepreneurs and families generating this is an extremely attractive business. This is the main reason that private banking is one of the beachheads of Itaú’s international expansion. In addition, wealth management is by definition cross-border. It allows the bank to capitalize on its proven strategy of following its customers. And it requires relatively little risk capital. When did this strategy begin? Itaú was an early mover in entering foreign wealth management markets. For example, as long ago as 2006 we purchased the BankBoston’s operastions in Chile and Uruguay both of which had PB assets. We have also bought the operations of ABN Amro, Lloyds and a bank in Argentina. We have additional penetration in Uruguay and Paraguay, plus our operations in Miami and the Caribbean. This gives us a market-leading presence in the Latin American ‘Southern Cone’ as well as the wider region. Itaú has units in the Southern Cone, the US, the UK, Luxembourg, Japan, China and the Middle East. We have a large percentage of clients who are non-Brazilian as well as managing the offshore assets of our Brazilian customers. And of course the merger with Unibanco gave us the scale to move outside Brazil even more quickly. And what is the ultimate aim of the strategy? We do not want simply to be an international private bank for our Brazilian clients and some Hispanic clients on the side. We want to be a fully-fledged international private bank, operating with internationally recognized best practice and products, offering our services to all private banking clients. Obviously we are keen to leverage our Brazilian and other regional clients, but that is just part of our objective. In Latin America, how important is it to have local operations in the key markets? When we were less international, we were driven by business centres like Luxembourg and Miami, and by our fiduciary centres in INTERVIEW The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank the Caribbean. As we have focused more on markets outside Brazil, it has become clear that local market knowledge and management are crucial. You need to know what is happening on the ground in, say, Argentina, not simply what your clients are doing in your bank in Geneva. So local knowledge is critical. We have local banking franchises in Argentina, Chile, Uruguay and Paraguay which are integrated with our private banking operations. In countries we do not have a local presence yet, like Colombia, Peru, Venezuelaand Mexico, we service those clients from Miami. This network gives us a regional viewpoint from the ground up that other institutions will find hard to emulate. As you have accelerated your international programme, what changes have you made to your operations? We have reshaped and restructured our bank in Miami, which is where the majority of our regional acquisitions have been located. We are just about to open a bank in Switzerland. One aim has been to develop a common platform across our operations to give our clients better service by leveraging central systems. Additionally, in the Caribbean, where we have units in the Bahamas and in the Cayman Islands, we are in the process of creating independent and exclusively fiduciary units that focus just on taking assets on behalf of clients, offering a full array of trust products, with the banking transactions that were previously handled there now executed by dedicated banking centres in, say, Miami or Luxembourg or Switzerland. And do you segment customers internationally in the same way as you do in Brazil? Outside Brazil our bankers have a somewhat greater dispersion of client size, but the offer follows exactly the same rules in terms of minimum ticket size, risk appropriateness and overall service quality. Have Brazilian clients become more or less internationally active over the past three years? Brazil never fully fitted the old cliché of other emerging markets in which private wealth was moved offshore as quickly as possible. In fact, Brazil has always been an attractive place to invest and Brazilian clients have always kept the majority of their assets onshore. The difference now is that they compare what is available domestically with what is available internationally much more actively and it is much easier for them to switch from one to the other. This means that it is important for the providers of wealth management services to offer a best-in-class range of products and services, not simply a service that satisfies the domestic market. And can regional banks such as Itaú compete with the global providers who have traditionally dominated the market? The old model, where the foreign banks were good abroad but not locally and the domestic banks were good locally but not abroad, is broken, and Itaú broke it first. We have a fully-fledged global offering, open architecture and we can sell best-ofbreed in our chosen asset classes. We have impeccable execution and advisory in Latin American products, together with global standard products offerings in non-Latin American products. 9 10 INTERVIEW The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank that and we have adapted quickly to their requirements. How has the increased scrutiny of regulators affected you and your clients? João Luiz de Medeiros, director of Itaú Private Bank International Take one example.We have redesigned our investment group to be truly crossborder. So we produce global investment intelligence not only in São Paulo, but also in Lisbon, Buenos Aires, Santiago and so on. It is not Brazil-centric. And we’re not copying global asset allocations. This is how we add value. We add our own global view as an overlay to the Latin American core. Not many people are doing that because not many people can. Have your clients changed anything else about what they require from a private bank going forward? Our clients value advice more than ever and with interest rates low relative to traditional levels they are looking outside fixed-income products and outside domestic markets. They are increasingly interested in international opportunities in private equity, real estate and other risk assets. They want us to develop more managed products and to offer more third-party products. They see the value in The regulators have always been concerned about even-handedness, transparency and suitability and that has been a global trend. Our domestic regulator had already set the bar high so the international framework is not a problem for us. This is a highly regulated industry, and it should be. Clients are learning to exercise their rights and lessons have been learned both by clients and by the providers in terms of what each should know about the products they were buying or selling. In general I think that the increased regulatory focus will result in a better service for clients and will play into the hands of banks like Itaú that already have the systems and internal controls in place to ensure that clients have access to the products and services that are right for them. Ultimate objective? When our clients think ‘Brazil’, we want them to think Itaú. When they thing ‘Latin America’, we want them to think ‘Itaú’. Regardless of whether they are a US private client, a UK fund manager or a Brazilian entrepreneur, we want to be associated with excellence in this region and in this business, always with a truly global outlook. And more than that, we are looking for long-term relationships with our clients, not a short-term relationship based on the sale of one or two products. We want to be there for our clients across wealth cycles and family cycles. This is how we will build a sustainable international business. LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank 11 Speaking their language Itaú believes it has something special to offer its customers in the Spanish-speaking countries of Latin American: an understanding of the local environment and a commitment to the market that the big international players do not share. By Jason Mitchell I taú Private Bank International plans to be one of the top three private banks in Latin America within the next few years and already has $13 billion in assets under management. Part of Itaú Bank, Brazil’s largest retail bank and one of the 10 biggest banks in the world, the private bank has an ambitious strategy to expand throughout Latin America. The compound annual growth rate of its assets has been 15% for the past three years. Already, its bank in Miami has around 3,000 private clients and its bank in Luxembourg a further 3,000. Some 40% of its clients are non-Brazilian and come from other countries in Latin America (known as Hispanic clients). João Medeiros, head of international banking at Itaú Private Bank, says: “Itaú Private Bank International is unique. It is the only non-European, non-American bank with important regional operations. There is no other bank that originates from Latin America and has operations throughout the region.” The bank’s strategy is three-pronged: first, to keep its dominant position as the biggest private bank in its home market of Brazil; second, to make a big push in the Mercosur countries where Itaú already has a franchise; and, third, to increase its market coverage out of Miami for other Latin American countries where the retail bank has no local presence. Kick-starting expansion The private bank has seen significant organic growth during the past few years but its expansion into Latin America was kick-started by two important purchases. In November 2006, Itaú acquired BankBoston International in “Itaú Private Bank International is unique. It is the only non-European, non-American bank with important regional operations. There is no other bank that originates from Latin America and has operations throughout the region 12 LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Miami and BankBoston Trust Company in Nassau, Bahamas, from Bank of America. Itaú also acquired BankBoston’s entire operations in Chile and Uruguay, including corporate banking, retail banking and credit cards. Then, in April 2007, the bank bought the Latin American private banking business of ABN Amro. The business operated out of Miami and Montevideo in Uruguay. Outside Brazil, the bank’s main markets are Argentina, Chile, Uruguay and Paraguay. It has fully-fledged local banks in each of those countries. However, it also has a large number of private clients in Mexico and the Andean countries, including Colombia, Peru and Ecuador. Flavio Souza, president and CEO of Banco Itaú Europa International in Miami and head of Hispanic markets, says: “The Mercosur countries represent to us a natural and great opportunity; Itaú is a leading bank in affluent segments in Chile, Uruguay and Paraguay. The commercial trade flow between Brazil and the other Mercosur countries is also a very important aspect. Many entrepreneurs in the region have used Itaú’s private bank as a gateway to Brazil. “The Chilean market, as an example, offers tremendous opportunities to us. Itaú has more than 100,000 clients in the ABC1 segment that can be the source for a leading local private bank business in that market. We have developed a strategic plan to enhance our local platform and offer a complete spectrum of wealth management services, including global portfolio management, advisory, credit and wealth planning. This is a strategic project for us because it can be used as a reference for future projects in other markets.” Medeiros adds: “The Chilean investor is a bit more sophisticated than his or her counterpart in other countries in the region. Chileans have a long tradition of investing abroad because of the relatively small local economy. They like to invest in real assets, such as private equity. They have a more open environment for investing overseas.” Flavio Souza, president and CEO of Banco Itaú Europa International in Miami and head of Hispanic market He adds that Argentina represents a very important offshore market for Itaú. It has the biggest offshore market after Brazil and Mexico and it is understood that LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Argentines hold more than $100 billion of their wealth offshore. Despite the limited size of their economies, Paraguay and Uruguay are also relevant to Itaú’s plans to become one of the leading banks in Latin America. The bank has a significant presence in the banking systems of both countries, with a market share of more than 25% of the affluent segments of both countries. Today, Itaú is one of the top three banks in Paraguay in most market segments. This originates from Unibanco’s acquisition of Interbanco, one of Paraguay’s most important banks, in 1996 and Itaú’s merger with Unibanco in November 2008. Paraguay is a growing market for the private bank and the country’s economic circumstances have improved during the past few years. “The country has benefited considerably from the rising price of commodities, especially soya and sugar,” says Rafael Rosenthal, sales team head of Hispanic markets in Miami. “That has created a big opportunity for our private bank, which has had a presence in the country for some time through the former Interbanco franchise.” Miami: natural hub for Latin America Since the acquisition of the BankBoston and ABN operations in Miami in 2006, Itaú has invested to position Miami as the main hub for its expansion in Latin America. The bank has attracted many experienced talents from traditional players in the wealth management industry that have faced difficult times in the past few years. Based on recent performance this decision has proven to be correct. In 2009 the Miami operation experienced a 21% growth in assets under management. And in the first four months of this year the operation has grown 38%. Souza adds: “We had inflows of $1.5 billion of net new assets this year. Some of these assets were invested with us because of Itaú’s solid financial position and our ability to structure tailored solutions, like escrow accounts”. 13 14 LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Itaú Private Bank has fully adopted the concept of open architecture. The trading and execution desk is connected to more than 50 counterparties. Souza adds: “We’ve built one of the most competitive platforms in the industry. We do not have any bias to execute our transactions within Itaú affiliates. Many traditional players in the industry have to execute their clients’ orders through their own investment bank trading desks, which means one additional layer in the process.” sophisticated advisory and, where appropriate, we are able to connect them with our Brazilian clients, as well. As part of its efforts to support the expansion of international operations, Itaú last year became one of the main sponsors of the Sony Ericsson Open in Miami. This initiative had a huge impact on the recognition of the Itaú Private Bank International brand throughout the region. Rosenthal adds: “Itaú is keen on Mexico because it is the biggest Spanish-speaking market in Latin America. We are making a big effort to expand our presence in that market and the bank has made public its intention of establishing an office in that country. The value of the Hispanic business we manage has grown in doubledigit terms during the past two years.” Miami also concentrates the team that covers Andean markets and Mexico. The proximity of these markets to Miami is one very important aspect. Many wealthy families have their second home or have business connections in Florida. Wealthy families from markets such as Venezuela, Colombia and Ecuador are constantly travelling to Miami. Mexico, the second largest economy in Latin America, represents the most challenging but also the main opportunity for Itaú’s expansion strategy in the region. “Mexicans are very interested in investing in Brazil,” adds Souza. “They see Itaú as the natural gateway into the Brazilian market. They are demanding detailed, “The Mexican clients already have ADRs [American depositary receipts] and government debt but are looking for more exclusive investments. In particular, Mexican and Chilean clients are interested in alternative-type opportunities in Brazil, including in local hedge funds and local private equity investments.” He says that the growth of Itaú in the region is more down to the perceived merits of the bank, especially its solid financial condition, than any other factor. The problems that other international wealth managers have had during the sub-prime crisis have helped the bank to consolidate its presence in Latin America but that has not been the key ingredient of its growth. “Our client portfolios have performed very well from the investments in Brazilian debt and securities during the past two years. That has helped to reinforce our reputation as a leading institution. Brazil LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank and Itaú have benefited greatly from a flight to quality.” in the rest of Latin America.” Window of opportunity Another area where Itaú has been dedicating a lot of attention is to its wealth planning unit. The fiscal and regulatory environments are constantly changing and wealthy families expect that their private banks will not only keep them updated but also will help them to identify solutions to protect their assets. Souza says: “We live in a world of increasing transparency and this trend is irreversible. Clients are seeking efficient tax structures fully compliant to the tax and succession laws”. He adds that the bank has a significant ‘window of opportunity’ to attract private clients from other Latin American countries. Many well-known international wealth managers have had their reputations tarnished during the financial crisis but Itaú’s prestige has remained intact, because of its solid financial position. “Brazil and Itaú have benefited greatly from a flight to quality Itaú Private Bank International has fiduciary units in the Caribbean and has plans to implement a trust unit in New Zealand. Medeiros adds that the bank produces its own global intelligence, which it is able to share with its private clients. “Brazil has become a ‘normal’ country during the past decade,” says Medeiros. “It has been very successfully managed economically during that period. The fiscal situation is under control and the Central Bank has enjoyed over a decade of full operational if not legal autonomy. “The economy is expected to grow by more than 6% this year. Brazil has witnessed a new positioning in the global economy and that helps Itaú to receive a fair consideration from prospective clients “Latin America is in much better shape today than it was 10 years ago,” says Medeiros. “Most countries have seen good economic management, some more than others. There has been a great deal of wealth creation in Brazil, because of the high demand for raw materials and commodities, on top of a vibrant internal consumer market. Other countries in the region have had a similar experience. I think the cycle of ‘boom-bust’ has been broken. Most countries are much more stable today and I think we will start to see the rates of investment rise sharply.” Souza adds: “The big emerging economies 15 16 LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank are attracting considerable inflows. In many ways, they are now more stable than the traditional developed markets. The wealthiest families are now more inserted into the global economy and their exposure to Asia has increased markedly. They like the fact that Brazil has We are the only player throughout Latin America whose DNA is linked to the region. That is very important for wealthy families, as they want to protect their wealth in the long term” a high level of trade with that region. The country has enjoyed very strong economic momentum during the past few years and they want to be part of that.” He adds that wealthy families prefer to stick to one financial institution and that they do not like to have to change banks or bankers if a wealth manager decides to leave the region. This is an advantage for Itaú because they know that the bank is very solid and dedicated to Latin America. Feeling comfortable “Despite being a new player in this industry clients feel very comfortable with us,” says Souza. “Our bank is one of the top 10 largest in the world, with a solid financial situation and consistent track record. Today, we are the only player throughout Latin America whose DNA is linked to the region. That is very important for wealthy families, as they want to protect their wealth in the long term, especially when they are planning to safeguard it for future generations. They have a clear perception that our bank will be around for a long time to come. Based on many concrete experiences they do not think the same about all international players in the market.” Itaú Private Bank International attaches considerable important to the ‘know your client’ process before it accepts a new client. The bank has a thorough set of procedures in place to ensure that this happens. “The level of scrutiny is getting higher and higher around the world,” adds Souza. “It is part of our culture to be very strict on the clear identification of our clients and their source of money - not only to protect our franchise, but also to identify opportunities to better serve our clients.” Itaú Private Bank International has expanded strongly in the Latin American wealth market in recent years. This is partly because of the problems that other international wealth managers have experienced during the past couple of years. However, it is mainly because of the growing perception of Brazil as the region’s economic powerhouse, the strong performance of Itau’s investments in Brazilian securities and assets, the bank’s reputation for financial strength and its long-term commitment to Latin America. Brazil is perceived as a success story throughout Latin America and Itaú is increasingly seen as the natural entrepôt into that market. LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Southern Cone partner Itaú´s presence in Argentina, Uruguay and other southern cone countries and the attractiveness of Brazil positions the bank to grow as a preferred partner of Latin American business men B anco Itaú’s strong presence in the southern cone countries (Argentina, Chile, Uruguay and Paraguay) is an important competitive advantage for the bank, according to Alexandre Pinelli, Uruguay country head for Itaú Private Bank International. “Together with our leading position in Brazil, the regional footprint in the southern cone makes us the preferred partner for individuals and corporations with investment and business interests in the Mercosur,” he says. In Uruguay, Itaú’s presence originates from the bank’s 2006 purchase of BankBoston’s operations in the country, which included private banking, retail banking, corporate banking and credit cards. “Itaú is the absolute market leader in Uruguay in the ABC1 segment, the wealthier individuals, and one of the leaders in corporate banking,” Pinelli says. “Leveraging this local franchise allows us to provide our clients with best-in class financial services and support them on both their personal and corporate needs.” In Argentina, where Itaú has operated since the mid-1990s following the acquisition of Banco del Buen Ayre, the economy is showing clear signs of rebounding although the country suffered a bit more than other Latin American countries during the recent international financial crisis. Pinelli says: “Exports to Brazil have remained very solid and soya bean production this year will be very strong.” He also points out that a higher level of M&A activity is expected in the country in the near future. He adds: “In this environment of a growing economy and M&A activity, there will be good opportunities for wealth management activities as the level of wealth creation and monetization increases.” The Brazilian effect Pinelli says the strong performance of the Brazilian economy over the past five years, particularly during the global financial crisis, helps reinforce the attractiveness of Itaú’s positioning. “The paradigms of financial strength and security have changed dramatically with the crisis,” he says. “Today many emerging economies such as Brazil are perceived as more stable and secure than those of the developed world, as emerging economies present more healthy financial conditions and a better outlook. This situation has a 17 18 LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank People in this business value stability and long-term commitment and Itaú is the only player with a real Latin American DNA” positive direct impact on companies and financial institutions that come from these emerging countries.” The outlook for the Brazilian economy also helps. “Brazil is booming,” Pinelli says. “Our forecast is 7.5% GDP growth for 2010. Brazil will probably be one of the fastest-growing economies in the current decade and many business opportunities are out there. Itaú is positioned to provide Latin American wealthy individuals and businessmen with full support when investing in Brazil.” War for talent: the home bias Wealth management is a people-based business, with clients putting great value on establishing long-term relationships with financial institutions and its relationship managers. So private banks strive to attract and retain the most talented people in the market. In the recent past, Pinelli sees a “home bias” movement, consisting of professionals who have gone to live and work in global financial centres such as New York, Miami or Zurich willing to return to the region. “There is an increasing interest of Argentines, Uruguayans and Chileans to migrate back to South America,” he says. “These people are attracted by the better relative standards of living in South America and the growth opportunities its economies present.” Pinelli thinks this trend can be leveraged by Itaú Private Bank and particularly by its regional office in Uruguay. “As we are a leading regional player in the wealth management segment, totally committed to the region, we think we will be able to attract part of this talent base for our private bank business,” he says. “People in this business value stability and longterm commitment and Itaú is the only player with a real Latin American DNA. Montevideo, with its high quality of living and proximity to other southern cone capitals, is definitely one top destiny for professionals and their families to work and live.” 18 LATIN AMERICA The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank People in this business value stability and long-term commitment and Itaú is the only player with a real Latin American DNA” positive direct impact on companies and financial institutions that come from these emerging countries.” The outlook for the Brazilian economy also helps. “Brazil is booming,” Pinelli says. “Our forecast is 7.5% GDP growth for 2010. Brazil will probably be one of the fastest-growing economies in the current decade and many business opportunities are out there. Itaú is positioned to provide Latin American wealthy individuals and businessmen with full support when investing in Brazil.” War for talent: the home bias Wealth management is a people-based business, with clients putting great value on establishing long-term relationships with financial institutions and its relationship managers. So private banks strive to attract and retain the most talented people in the market. In the recent past, Pinelli sees a “home bias” movement, consisting of professionals who have gone to live and work in global financial centres such as New York, Miami or Zurich willing to return to the region. “There is an increasing interest of Argentines, Uruguayans and Chileans to migrate back to South America,” he says. “These people are attracted by the better relative standards of living in South America and the growth opportunities its economies present.” Pinelli thinks this trend can be leveraged by Itaú Private Bank and particularly by its regional office in Uruguay. “As we are a leading regional player in the wealth management segment, totally committed to the region, we think we will be able to attract part of this talent base for our private bank business,” he says. “People in this business value stability and longterm commitment and Itaú is the only player with a real Latin American DNA. Montevideo, with its high quality of living and proximity to other southern cone capitals, is definitely one top destiny for professionals and their families to work and live.” EUROPE The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank The European connection Building on its success with a Luxembourg-based bank, Itaú will soon open in Switzerland, targeting Latin American clients with European interests B anco Itaú is reinforcing its European presence as one of the pillars of its growth strategy in international private banking. In addition to its bank in Luxembourg, it is in the process of opening a new bank in Switzerland. strategy, Itaú’s bank in Luxembourg has benefited from several international acquisitions that the bank has made during the past few years. These include ABN Amro’s international private banking operations in Uruguay and MBA, an Argentine private bank. Since 1997, Itaú has had a fully-fledged bank based in Luxembourg. The Luxembourg bank has a total of almost 3,000 clients and $8.5 billion in assets under management. Some 70% of the clients are Brazilian and the rest come from Uruguay, Chile and Argentina. Assets under management have increased at a compound annual growth rate of 32% since the bank was established. In 2008, Itaú merged with Unibanco, which included up to 1,000 accounts managed from Luxembourg with a portfolio of around $1.5 billion in assets under management. The bank strives to give Latin American clients a differentiated level of service. A good example is its trading hours, which cover three time zones: Europe, Latin America and New York. This is unusual for a European bank and means that traders are at their desks until 11:00pm, Luxembourg time, on a daily basis. This practice will be extended to Switzerland because clients really appreciate having their bank a phone call away in the era of highly globalized markets. In line with its international expansion Swiss expansion Itaú Private Bank International expects to have a licence for a bank located in Switzerland by mid-July this year, which should help it significantly to attract new clients from Latin America. Itaú believes it will be important for its strategy to capture new clients in Latin America by growing the assets managed for its existing client base and attracting new clients from those who have banked with tradional Swiss banks. “Most private clients from Latin America have a good knowledge of the Swiss jurisdiction and recognize the expertise of its wealth management industry,” says 19 20 EUROPE The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Edinardo Figueiredo, head of Itau Private Banking European operations. “We will be the first Latin American bank with a presence in Switzerland. I think that will be a significant boost to our effort to attract new clients from the region. “We expect that 50% of the new money We will be the first Latin American bank with a presence in Switzerland. I think that will be a significant boost to our effort to attract new clients from the region” will come from Brazilian clients and 50% from Hispanic clients. Wealth generation through M&A activity and IPOs in Brazil remains very strong and it will remain an important source of new money. Additionally, high commodity prices will keep creating wealth in the rest of Latin America as well.” Itau thinks it can attract in excess of $3 billion in new assets for its Swiss bank alone. “Whether a client opens an account in Miami or Luxembourg depends on where they feel more comfortable,” Figueiredo adds. “Some prefer Miami, they do business in the US, so it’s natural for them. Other Latin American clients do more business with Europe, so a portfolio based in Luxembourg or Switzerland makes more sense to them.” He believes that most of the Hispanic clients for the new Swiss bank will come from countries where Itaú’s has the strongest local presence: Chile, Argentina, Uruguay and Paraguay. However, he also expects to pick up clients from other Latin American countries who are aware of Itaú’s reputation for financial stability and are attracted by the idea of banking in Switzerland. The opening of the bank in Switzerland wil complement Itaú’s strategy to offer full banking and investment services in the US and Europe. These booking centres will be complemented by independent fiduciary units in three locations – the Bahamas, Cayman Islands and New Zealand. The value proposition of Itaú comes from being able to offer jurisdictions and structures that suit its Latin American client base, coupled with its expertise in Brazil and Latin America, always keeping the global outlook that today’s financial markets require. CONTACT INFORMATION The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Contact information Argentina: Banco Itaú Argentina S.A. Banco Itaú Argentina S.A. is a full service bank located in Buenos Aires. In addition to private banking, we also offer all the services traditionally expected from retail banking institutions. Address: 19th Floor, Calle Cerrito 740 1309 Buenos Aires, Argentina Phone: (+54) 11 4378 8400 Fax: (+54) 11 4372 0228 Bahamas: BIE Bank & Trust Bahamas Ltd BIE Bank & Trust Bahamas Ltd. is organized under the laws of the Bahamas. The Bahamas is a major offshore banking center and one of the world’s leading tax haven jurisdictions. BIE Bank & Trust Bahamas’s core business is the management and administration of trusts and private investment companies. Address:Charlotte House Charlotte & Shirley Sts. P.O. Box: N-3930 Phone:(+1) 242-502-3100 Fax:(+1) 242-328-2750 Brazil: Itaú Private Bank Itaú Private Bank is the largest Private Bank in Latin America and the absolute leader in the Brazilian market. Its tradition and experience in asset management, combined with its diversified portfolio of financial products and services, provide you with unique solutions to manage your wealth and all-round financial assistance to handle your daily financial life. Address: Av. Engenheiro Armando de Arruda Pereira, 707 Torre Eudoro Villela, 14º andar 04309-010 São Paulo – SP - Brazil Phones: (+55) 11 5029 1545 (+55) 11 5029 4127 (+55) 11 5029 4122 21 22 CONTACT INFORMATION The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Cayman: Unicorp Bank & Trust Ltd. Unicorp Bank & Trust Ltd. is an exempted company incorporated under the laws of the Cayman Islands, a British Crown colony with a large measure of self-government. Georgetown, the capital, is situated on Grand Cayman, where Unicorp Bank & Trust Ltd. is located. The Cayman Islands are among the largest financial centers in the world and are known for not applying any income, corporation or inheritance taxes. Address: Whitehall House - 238, North Church Street - 3rd floor PO Box 1334 KY1 1108 - Georgetown Grand Cayman - Cayman Islands Phone: (+1) (345) 949-6800 Fax: (+1) (345) 949-3722/949-6801 Chile: Banco Itaú Chile Banco Itaú Chile is a full service bank located in Santiago, Chile. In addition to private banking, we offer all the services traditionally expected from retail banking institutions. Address:Enrique Foster Sur 20 Las Condes, Santiago, Chile Phone: (+56) 2 686 0000 Luxembourg: Banco Itaú Europa Luxembourg (BIEL) Banco Itaú Europa Luxembourg is located in Luxembourg. The country has the greatest concentration of banks in the European Union Luxembourg has a highly organized financial sector. Banco Itaú Europa Luxembourg provides Latin American clients with an international investment and wealth management platform. The bank is dedicated exclusively to private bank business. We offer a range of innovative investment products and services, as well as exclusive funds and trust services. Address: 29, avenue de la Porte Neuve L-2227, Luxembourg Phone: (+352) 22 33 77 1 Fax: (+352) 22 33 77 210 CONTACT INFORMATION The 2010 Euromoney Guide to Private Banking in Latin America In association with Itaú Private Bank Miami: Banco Itaú Europa International Itaú Europa Securities Located in Miami, this unit provides wealth management services to high net worth Latin American clients. It provides a complete range of first-class banking products, trading, and tailored financial solutions. All services and products are offering with convenience, confidentiality and the variety of alternatives offered by the US financial market. Address: 200 South Biscayne Boulevard Suite 2200 Miami, Florida 33131 USA Tel: (+1) 305 579-9766 Paraguay: Itaú Private Bank International Itaú Private Bank International has a representative office in Asuncion, Paraguay. Address: Mcal. López 3.794 and Cruz del Chaco 3rd floor, Assucion, Paraguay Phone: (+ 595) 21 612230 / 612232 Fax: (+595) 21 612231 Switzerland: Banco Itaú (Suisse) S.A. Banco Itaú (Suisse) S.A. (currently in the final stages of license application) will offer a full range of private banking services in Switzerland. The bank – a subsidiary of the investment grade rated Banco Itaú Europa headquartered in Lisbon, Portugal – will offer the excellence of Swiss private banking combined with an in-depth understanding of the needs of Latin American clients. Our team in Switzerland is made up of experienced and highly qualified professionals. Advisory and discretionary services, core to the bank’s offering, will include custody, banking, credit, trading, wealth planning and asset allocation advice. Address: 3rd Floor, Genferstrasse 2 CH-8002 Zürich Switzerland Phone: (+41) 44 575 5000 Fax: (+41)44 575 5040 Email: [email protected] Uruguay Address: Luis Alberto de Herrera, 1248 Torre I – Unidad 101 - 11300 Montevideo, Uruguay 23
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